AGENDA - MetroWest Orlando, FL
Transcription
AGENDA - MetroWest Orlando, FL
METROWESTMASTERASSOCIATION,INC. ACorporationNot‐for‐Profit NOTICE TO ASSOCIATION AND BOARD MEMBERS OF MEETING OF BOARD OF DIRECTORS Notice is hereby given that a meeting of the Board of Directors of Metrowest Master Association, Inc., will be held at the following date, time and place: Date of Meeting: Time of Meeting: Place of Meeting: June 17, 2014 5:30 p.m. Hamptons at MetroWest 6401 Time Square Ave, A-2 Orlando, FL 32835 AGENDA The order of business of the regular meeting of the Board of Directors shall be as follows: I. II. III. ESTABLISH A QUORUM CALL TO ORDER/ PROOF OF NOTICE SECRETARY – Appoint Secretary for the Meeting for the sole purpose of taking the Minutes of the Organization. IV. ORDER – We will follow Robert’s Rules of Order, incorporating Board-approved amendments to Board meeting structure V. CONSENT AGENDA a. Ratify 04/09/14 Approval of Transfer of Excess Funds b. Ratify 04/24/14 Approval of Metro Pointe of Florida Fine c. Ratify 05/27/14 Approval of Public Safety Office Lease & Public Safety Director Agreement d. Ratify 05/27/14 Approval of MWMA Weekly Management Reports VI. PUBLIC COMMENTS TO AGENDA ITEMS VII. READING OF MINUTES OF PREVIOUS MEETING(S) a. Ratify and Approval of 04/07/14 Board Meeting Minutes & Prior Actions VIII. MANAGEMENT REPORT IX. FINANCIAL REPORT X. VIOLATION REPORT XI. NEW BUSINESS a. b. c. d. e. XII. Public Relations Communications Plan DRB & Fine/Hearing Members 2013 Annual Audited Report Rules and Regulations Debbie Ault from MetroWest Unit 5 Request to Speak/Common Area Rental Reconsideration ADJOURN Location(s) Posted: Bulletin Board located inside Publix 2435 S. Hiawassee Road, Orlando, FL 32835 CONSENT AGENDA COMMERCIAL LEASE AGREEMENT THIS COMMERCIAL LEASE AGREEMENT (this “Lease”) dated this _____ day of ________________, 2014, is made by and between THE HAMPTONS AT METROWEST CONDOMINIUM ASSOCIATION, INC., a Florida not for profit corporation (the “Landlord”), and METROWEST MASTER ASSOCIATION, INC., a Florida not for profit corporation (the “Tenant”). WITNESSETH: WHEREAS, Landlord is the record owner of title to that certain real property located in Orange County, Florida more particular described as Units CU 28, CU 29 and CU 30 in Building 41 together with an undivided interest in the common elements of The Hamptons at Metrowest, a Condominium, according to the Declaration of Condominium thereof, as recorded in Official Records Book 7830, Page 2283, and as amended and/or supplemented from time to time, all of the Public Records of Orange County, Florida (the “Property”); and WHEREAS, the Property is located within and is part of The Hamptons at Metrowest Condominium (the “Condominium”); and WHEREAS, the Condominium is bound by and subject to that certain Declaration of Condominium of The Hamptons at Metrowest, a Condominium recorded in Official Records Book 7830, Page 2283, and as subsequently amended and/or supplemented from time to time (collectively, the “Declaration”); and WHEREAS, Landlord is the entity responsible for the operation and management of the Condominium and Common Elements, including without limitation, the Property; and WHEREAS, pursuant to Article IV(C) of the By-Laws of The Hamptons at Metrowest Condominium Association, Inc., Landlord has the authority and power to lease real property within the Condominium as may be necessary or convenient in the operation and management of the Condominium; and WHEREAS, Tenant desires to lease a portion of the Property from Landlord in order to conduct and/or operate a portion of Tenant’s business on and/or within the Property; and WHEREAS, Landlord desires to lease a portion of the Property exclusively to Tenant in order for Tenant to conduct and/or operate a portion of Tenant’s business on and/or within the Property; and WHEREAS, Landlord has determined it is in the best interest of Landlord and is necessary and/or convenient in the operation and management of the Condominium to lease the Property to Tenant in accordance with and subject to the terms, conditions, obligations, covenants, provisions, requirements and/or responsibilities set forth in this Lease. 1 NOW, THEREFORE, in consideration of the mutual promises set forth herein, and for other good and valuable consideration, the sufficiency of which is acknowledged by both parties to this Lease, Landlord and Tenant hereby agree as follows: 1. Recitals. The recitals set forth above are true, correct, form a material part of this Lease and are hereby incorporated in this Lease by this reference. 2. Description of Leased Property. Landlord hereby agrees to exclusively lease a portion of the Property to Tenant, and Tenant hereby agrees to lease a portion of the Property from Landlord. The portion of the Property that Tenant agrees to lease from Landlord is more specifically described as 99.75 square feet of the Property (the “Leased Property”). Landlord and Tenant hereby understand, acknowledge and agree that in order to access the Leased Property, Tenant, and/or Tenant’s employees, officers, directors, invitees, licensees, contractors, members, shareholders, staff, personnel and/or visitors, will need to enter, cross and/or go through portions of the common elements of the Condominium. Landlord hereby grants to Tenant and/or Tenant’s employees, officers, directors, invitees, licensees, contractors, members, shareholders, staff, personnel and/or visitors a temporary, non-exclusive easement over, in, across and/or through only those portions of the common elements of the Condominium necessary to provide access to the Leased Property. Tenant hereby acknowledges, understands and agrees that Tenant and/or Tenant’s employees, officers, directors, invitees, licensees, contractors, members, shareholders, staff, personnel and/or visitors shall not have any right to, license to and/or use of any other portions of the Condominium’s common elements that are not necessary for access to and from the Leased Property. Further, Tenant understands, acknowledges and agrees to indemnify and hold Landlord harmless of and from any and all penalties, costs, attorneys’ fees, violations, fees, charges, fines, claims, suits, enforcement, damages and/or actions of any kind arising from, related to, associated with and/or connected with Tenant’s use and/or rental of the Leased Property and/or the use of, access to, travel upon and/or easement over that portion of the Condominium’s common elements necessary for access to the Leased Property by Tenant and/or Tenant’s employees, officers, directors, agents, invitees, licensees, contractors, members, shareholders, staff, personnel and/or visitors. 3. Term. Landlord hereby agrees to exclusively lease the Leased Property to Tenant, and Tenant hereby agrees to lease the Leased Property from Landlord for an initial term beginning on May 1, 2014 at 12:01 A.M. (EDT) and ending on December 31, 2014 at 11:59 P.M. (EST) (the “Initial Term”). Landlord and Tenant may elect to renew and/or extend this Lease for additional lengths of time upon such terms, covenants, conditions and/or provisions as may be agreed upon in writing and signed by both Landlord and Tenant at the time of any such extension. Landlord and Tenant acknowledge, understand and agree that this Lease shall not automatically renew and/or extend beyond the Initial Term. 2 4. Rent. Tenant hereby agrees to pay to Landlord during the Initial Term rent to Landlord in the total amount of Two Hundred Fifty and No/100 Dollars ($250.00) per calendar month (the “Rent”), which shall be inclusive of all applicable sales taxes and/or fees, for each calendar month of the Initial Term of this Lease. The Rent shall be payable monthly by Tenant to Landlord in twelve (12) installments. Each installment payment of the Rent shall be due from Tenant to Landlord in advance on the first day of each calendar month during the Initial Term of this Lease. Each installment payment of the Rent shall be paid by Tenant to Landlord at 6401 Time Square Avenue, Orlando, Florida 32835 or at such other place designed by written notice from Landlord. The Rent for any partial calendar months included in the Initial Term of this Lease shall be prorated on a daily basis. 5. Late Fees. In addition to any other remedies that Landlord may have, Tenant hereby agrees that Landlord shall be entitled to collect from Tenant a late fee in the amount of One Hundred Fifty and No/100 Dollars ($150.00) if Rent is not received by Landlord from Tenant on or before the tenth (10th) day of each calendar month of the Initial Term. If Tenant remits Rent to Landlord in the form of a check, Tenant hereby further agrees that, in addition to all other remedies available to Landlord, Landlord shall be entitled to collect from Tenant a service charge of Fifty Dollars ($50.00) for each and every check that is returned by Landlord’s financial institution and/or is unable to be deposited for any reason, including without limitation, due to the check being worthless and/or Tenant’s account does not have sufficient funds to cover the amount of that check. 6. Security Deposit. Tenant hereby agrees that Tenant shall pay to and/or deposit with Landlord the sum of $0.00 as security for the full and faithful performance by the Tenant of the terms, conditions, duties, requirements, obligations, responsibilities, covenants, payments and/or provisions of this Lease (the “Security Deposit”). Tenant shall pay to and/or deposit with Landlord the Security Deposit on the Effective Date of this Lease. Landlord shall have responsibility and/or obligation to pay to Tenant any interest of any kind on the Security Deposit. The Security Deposit shall be returned by Landlord to Tenant no later than thirty (30) days after the date of expiration and/or termination of this Lease; provided, however, that the Tenant has fully complied with and carried out the terms, conditions, duties, requirements, obligations, responsibilities, covenants, payments and/or provisions of this Lease and subject to the terms and conditions of this Paragraph 6. Notwithstanding anything to the contrary in this Lease, Landlord shall conduct an inspection of the Leased Property following the expiration and/or termination, and if the Leased Property requires any repairs, replacement, refurbishment, cleaning and/or upkeep, Landlord shall be entitled to use and/or apply the Security Deposit to the invoices, costs, expenses, fees and/or charges incurred by Landlord for such repairs, replacement, refurbishment, cleaning and/or upkeep, reasonable wear and tear excepted. In the event the Security Deposit is insufficient and/or does not totally cover such invoices, costs, expenses, fees and/or charges incurred by Landlord, Tenant hereby agrees that Tenant shall pay to Landlord the difference between the Security Deposit and the actual invoices, costs, expenses, fees and/or charges incurred by Landlord as a result of repairs, replacement, refurbishment, cleaning and/or upkeep to the Leased Property upon 3 Tenant’s receipt of a written request for such payment from Landlord. To the extent that the invoices, costs, expenses, fees and/or charges actually incurred by Landlord for the repairs, replacement, refurbishment, cleaning and/or upkeep to the Leased Property is less than the Security Deposit, Landlord shall return the balance of the Security Deposit to Tenant no later than thirty (30) days after the date upon which Landlord has paid in full all such invoices, costs, expenses, fees and/or charges. This Paragraph 6 shall survive any termination, cancellation and/or expiration of this Lease. 7. Permitted Use. Tenant acknowledges, understands and agrees that the Leased Property shall only be used in connection with Tenant’s lawful business operation of a property management office/clerical/accounting. Tenant shall be obligated and required to obtain all necessary permits, licenses, approvals and/or authorizations from all applicable governmental entities to conduct Tenant’s business in, on and/or around the Leased Property. All such permits, licenses, approvals and/or authorizations shall be the sole responsibility, obligation and expense of Tenant. Landlord shall have no liability, obligation and/or responsibility of any kind with respect to any permits, licenses, approvals and/or authorizations necessary for Tenant’s business, use, maintenance, operation, management and/or control of the Leased Property. Tenant understands, acknowledges and agrees that Tenant’s use and/or operation of the Leased Property shall not overload, overwhelm and/or overtax shared electrical systems with the rest of the Condominium, including without limitation, throwing circuit breakers. Tenant hereby knowingly and voluntarily agrees to indemnify and hold Landlord harmless of and from any and all penalties, costs, attorneys’ fees, violations, fees, charges, fines, claims, suits, enforcement, damages and/or actions of any kind arising from, related to, associated with and/or connected with any such permits, licenses, approvals and/or authorizations. Tenant shall not use the Leased Property to store, manufacture and/or sell any explosives, flammables, fuel and/or any other inherently dangerous substance, chemical, thing and/or device. This Paragraph 7 shall survive any termination, cancellation and/or expiration of this Lease. 8. Rules and Regulations. Tenant acknowledges, understands and agrees that Tenant, Tenant’s use and/or control of the Leased Property and the Leased Property are bound by and subject to the terms, conditions, requirements, provisions, covenants and/or obligations set forth in the Declaration and Landlord’s rules and regulations, and as each may be amended, modified, changed, revised and/or supplemented from time to time. Tenant hereby agrees that Tenant, Tenant’s use and/or control of the Leased Property and/or the Leased Property, for the Initial Term of this Lease shall comply with all terms, conditions, requirements, provisions, covenants and/or obligations as set forth in the Declaration and/or Landlord’s rules and regulations, as each may be amended, modified, changed, revised and/or supplemented from time to time. 9. Sublease and Assignment. Tenant shall not sublease, subrent, partition and/or subdivide all or any portion of the Leased Property during the Initial Term of this Lease. Tenant shall have the right, with the prior written consent of Landlord, to assign this Lease in whole to the following: any corporate entity with which Tenant may merge or consolidate; to any subsidiary of Tenant; to any corporate entity under common control 4 with Tenant; or to a purchaser of substantially all of Tenant’s assets. To assist Landlord’s review of any such assignment, Tenant shall supply any and all documentation and/or paperwork requested by Landlord. Landlord’s consent to an assignment of this Lease shall not unreasonably be withheld, conditioned and/or delayed. 10. Maintenance. Notwithstanding anything to the contrary in the Declaration, Tenant hereby acknowledges, understands and agrees that the responsibility and/or obligation for any and all routine maintenance to the Leased Property shall exclusively belong to Landlord during the Initial Term of this Lease. Landlord hereby agrees to maintain, repair, clean and/or upkeep the Leased Property during the Initial Term of this Lease at Landlord’s sole and exclusive cost and expense. Notwithstanding anything to the contrary in this Lease, Tenant hereby acknowledges, understands and agrees that Tenant and/or Tenant’s agents, employees, contractors, vendors, members, officers, directors, shareholders, visitors, licensees and/or invitees shall not take and/or permit any action that results in an increase in Landlord’s costs and/or expenses of performing routine maintenance and/or upkeep of the Leased Property. Tenant hereby agrees that in the event Landlord’s costs and/or expenses of performing routine maintenance and/or upkeep of the Leased Property increase due to the actions, inactions and/or negligence of Tenant and/or Tenant’s agents, employees, contractors, vendors, members, officers, directors, shareholders, visitors, licensees and/or invitees, Tenant shall be responsible and obligated to pay the amount of any such increase upon written demand from Landlord. Tenant shall not be liable for and/or required to make any structural repairs and/or roof repairs to the Leased Property, unless such repairs relate to, arise from, are associated with and/or are connected with Tenant’s use, possession and/or occupancy of the Leased Property. 11. Alternations and Improvements. Prior to making, installing, constructing, placing and/or undertaking any alternations, remodeling, improvements, changes, modifications and/or revisions of any kind to, in, on, around, over, under and/or through the Leased Property, Tenant hereby knowingly and voluntarily agrees to submit such alterations, improvements, changes, modifications and/or revisions to Landlord for Landlord’s review and approval. Tenant hereby agrees to submit any and all samples, drawings, sketches, forms, permits, approvals, engineering and/or designs related to and/or associated with such alterations, remodeling, improvements, changes, modifications and/or revisions for Landlord’s consideration at simultaneously with Tenant’s request for Landlord’s review and approval. If Tenant fails and/or refuses to make such submissions and/or Tenant fails and/or refuses to supplements such submissions as required by Landlord, Landlord shall have no obligation and/or responsibility to review, entertain and/or approve such alterations, remodeling, improvements, changes, modifications and/or revisions to the Leased Property. If Tenant proceeds with the installation, construction, placement, and/or undertaking of any alterations, remodeling, improvements, changes, modifications and/or revisions of any kind to, in, on, around, over, under and/or through the Leased Property without first obtaining the written approval or consent of Landlord, Landlord shall have the right, but not the obligation, to remove such alterations, remodeling, improvements, changes, modifications and/or revisions. Landlord’s right to remove such alternations, remodeling, improvements, 5 changes, modifications and/or revisions shall be in addition to any and all rights and/or remedies available to Landlord. Tenant hereby acknowledges, understands and agrees that Tenant shall not have and/or allow any liens of any type (collectively, the “Liens”), including without limitation, mechanic’s liens, construction liens, contractor’s liens, subcontractor’s liens and/or materialmen’s liens, to be recorded and/or entered against and/or on the Leased Property and/or any portion of the Condominium. In the event that any Liens are recorded and/or entered against and/or on the Leased Property, Tenant hereby agrees that Tenant shall immediately pay all such sums necessary to have any such Liens removed, bonded off and/or satisfied of record. In the event Tenant fails and/or refuses Landlord may, but is not obligated to, remove, bond off and/or satisfy such Liens. If Landlord does remove, bond off and/or satisfy such Liens, Tenant shall be obligated to immediately reimburse Landlord for all of Landlord’s costs, expenses, attorneys’ fees and/or charges related to and/or associated with such Liens. Tenant hereby acknowledges, understands and agrees that any and all alterations, remodeling, improvements, changes, modifications and/or revisions to the Leased Property shall be done in a workmanlike manner and utilizing good quality materials. Tenant further acknowledges, understands and agrees that any and all alterations, remodeling, improvements, changes, construction, additions, installations, placements, modifications and/or revisions to, in, on and/or of the Leased Property shall be in compliance with and/or meet all applicable codes, rules, requirements, ordinances, building codes, life safety requirements and/or regulations of all applicable governmental authorities. Subject to the terms and conditions of this Paragraph 11, Tenant shall have the right to place, construct and/or install personal property, trade fixtures, equipment and/or other temporary items in and/or upon the Leased Property. All such personal property, equipment, machinery, trade fixtures and/or temporary items, whether acquired by Tenant at the commencement of the Initial Term of this Lease or placed, constructed and/or installed on the Leased Property during the Initial Term of this Lease, shall remain the property of Tenant. Tenant may remove such personal property, equipment, machinery, trade fixtures and/or temporary items from the Leased Property at any time during the Initial Term of this Lease; provided, however, that any damage to the Leased Property arising from, associated with, due to and/or connected with any such removal shall be repaired, remedied, replaced and/or fixed by Tenant at Tenant’s sole cost and expense. Upon the termination, cancellation and/or expiration of this Lease, Tenant hereby agrees that Tenant shall, at Tenant’s sole cost and expense, return the Leased Property to the condition that existed prior to the commencement of the Initial Term no later than ten (10) days following the date this Lease is terminated, cancelled and/or has expired. Tenant hereby knowingly and voluntarily agrees that if Tenant fails and/or refused to return the Leased Property to the condition that existed prior to the commencement of the Initial Term of this Lease, that Landlord, in addition to any and all other remedies available to Landlord, shall have the right, but not the obligation, to make such renovations, revisions, alterations, modifications, remodeling, changes, repairs, 6 replacements, construction and/or corrections to the Leased Property and charge the invoices, costs, expenses and/or fees for that work to Tenant. Tenant hereby agrees to pay Landlord for any and all invoices, costs, expenses and/or fees related to, associated with, arising from and/or connected with such renovations, revisions, alterations, modifications, remodeling, changes, repairs, replacements, construction and/or corrections to the Leased Property performed by and/or on behalf of Landlord. This Paragraph 11 shall survive any termination, cancellation and/or expiration of this Lease. 12. Taxes. During the Initial Term of this Lease, Tenant shall be solely obligated and/or responsible for any and all taxes, charges and/or fees related to, arising from and/or associated with any leasehold interest of the Tenant and/or any personal property of any type, trade fixtures, equipment and/or items owned, installed, constructed and/or placed by or on behalf of Tenant in, on, under and/or through the Leased Property, except as specified in this Lease. In addition, during the Initial Term of this Lease, Landlord shall be solely responsible for and/or obligated to pay any and all real property taxes levied and/or imposed against the Leased Property, if any. 13. Insurance. Tenant shall, at Tenant’s sole expenses, maintain a policy or policies of comprehensive general liability insurance with respect to the activities, business and/or events to take place, occur and/or related to the Leased Property. Tenant shall obtain and maintain such insurance coverage throughout the Initial Term of this Lease and any extension or renewal thereof. Tenant shall obtain and maintain such insurance coverage by an insurance company licensed or authorized to conduct business in the State of Florida and approved in advance by Landlord. Tenant’s insurance coverage for the Leased Property shall afford minimum protection of not less than Two Million Dollars ($2,000,000) combined single limit coverage of bodily injury, property damage and/or a combination thereof. Tenant shall be responsible, at its sole expense, for fire and extended coverage insurance on all of Tenant’s personal property, including removable trade fixtures, equipment and/or other personal property of any type located in and/or on the Leased Property. Landlord shall be listed as an additional insured on all of Tenant’s insurance policies related to, associated with and/or connected with the Leased Property, including without limitation, Tenant’s comprehensive policy or policies of general liability insurance. Tenant shall provide Landlord with current Certificates of Insurance evidencing Tenant’s compliance with this Paragraph 13. Tenant shall obtain the agreement of each of Tenant’s insurers to notify Landlord in writing that any insurance policy related to, associated with and/or connected with the Leased Property is due to expire, be terminated and/or be cancelled at least thirty (30) days prior to such expiration, termination and/or cancellation. If the Leased Property is damaged by fire or other casualty resulting from, arising from and/or associated with any act, omission and/or negligence of Tenant and/or any of Tenant’s agents, employees, visitors, invitees, guests, contractors, officers, directors, 7 subcontractors, vendors, material suppliers and/or licensees, Rent shall not be diminished and/or abated while such damages are under repair, reconstruction and/or replacement and Tenant hereby agrees that Tenant shall solely be responsible for the costs of any repairs not covered by an applicable insurance policy and/or coverage. In addition, Tenant hereby agrees to reimburse the Association for any costs, expenses, deductibles, invoices and/or bills of any kind incurred by and/or imposed on the Association related to, associated with, arising from and/or connected with any such damages. 14. Utilities. Tenant shall pay, at Tenant’s sole cost and expense, any and all charges for telephone service used by, installed and/or operated by Tenant on, in and/or for the Leased Property during the Initial Term of this Lease, unless otherwise expressly agreed in writing by Landlord. Tenant hereby agrees that Tenant is solely responsible for getting, installing and/or having telephone service provided to the Leased Property. Landlord and Tenant hereby agree that any and all charges for water, sewer, trash removal/pickup, pest control, electricity and/or internet service used by, installed and/or operated by Tenant on, in and/or for the Leased Property (collectively, the “Utilities”) shall be included as part of the Rent. Notwithstanding anything to the contrary in this Lease, Tenant hereby agrees that Tenant and/or Tenant’s agents, employees, visitors, invitees, guests, contractors, officers, directors, subcontractors, vendors, material suppliers and/or licensees shall not use any equipment and/or devices of any type that utilize excessive Utilities and/or which may, in Landlord’s reasonable opinion, overload the wiring and/or interfere with the use or delivery of any Utilities to Landlord and/or Landlord’s other members and/or residents. 15. Signs. Tenant shall have the right to place on the Leased Property, at locations selected by Tenant, any signs which are permitted by applicable zoning ordinances, the Declaration and/or the rules and regulations applicable to the Leased Property. Notwithstanding anything to the contrary in this Paragraph 15, Tenant shall obtain the prior written consent of Landlord for any and all signs to be placed, located, constructed and/or installed in, on, within, over and/or through the Leased Property. Landlord may reject and/or refuse to approve, in its sole and absolute discretion, any and all signs that are inconsistent and/or inappropriate. Landlord shall reasonably cooperate with Tenant in obtaining any necessary permissions and/or approvals from governmental authorities for Tenant to place, locate, construct and/or install those signs that have been submitted to and approved by Landlord. Tenant hereby understands, acknowledges and agrees that Tenant shall solely be responsible for and/or obligated for any and all damage, repairs, replacement and/or upkeep to the Leased Property resulting from, arising from, related to and/or associated with the installation, construction, placement, location, repair, removal, modification and/or replacement of any and all of Tenant’s signs. 16. Entry. Landlord shall have the right to enter in, upon and/or through the Leased Property at reasonable hours to inspect the Leased Property and/or Tenant’s use of the Leased Property; provided, however, that Landlord shall not unreasonably interfere and/or disturb Tenant’s business on the Leased Property. Notwithstanding anything to the contrary, in the event of an emergency, Landlord shall have the right to enter in, upon 8 and/or through the Leased Property to address, correct and/or handle such emergency with no prior notice to Tenant. 17. Damage. Subject to the terms and conditions of Paragraph 13 of this Lease, if the Leased Property or any part thereof is so damaged by fire and/or casualty that the same cannot be used for Tenant’s purposes and the Leased Property and/or applicable part thereof cannot reasonably be repaired, corrected and/or replaced within ninety (90) days from the date of such fire and/or casualty, then Tenant shall have the right to terminate this Lease by providing no less than thirty (30) days advance written notice to Landlord. In the event of minor damage to any part of the Leased Property, and if such damages does not render the applicable portion of the Leased Property unusable for Tenant’s purposes, Landlord shall promptly repair, correct and/or replace such damage at the cost of the Landlord. In making such repairs, corrections and/or replacements, Landlord shall not be liable for any delays resulting from acts of God, governmental restrictions, inability to obtain necessary materials and/or labor and/or any other matters that qualify under impossibility of performance principles under Florida law. Tenant shall be relieved from paying Rent during any portion of the Initial Term of this Lease during which the Leased Property is inoperable and/or unfit for occupancy and/or use related to, arising from and/or associated with any fire and/or other casualty. Tenant shall receive a credit on ensuing installments, if any, of Rent for any Rent paid in advance for any such period of time that the Leased Property is inoperable and/or unfit for occupancy and/or use. If no ensuing installments of Rent are to be made, any such Rent paid in advance shall be refunded to Tenant by Landlord, but only for the period of time that the Leased Property is inoperable and/or unfit for occupancy and/or use. 18. Default in Payment of Rent. In the event that Tenant defaults and/or is in breach of the payment of Rent when any installment thereof is due to Landlord as set forth in this Lease, and if said default and/or breach continues for fifteen (15) days after written notice of the default and/or breach has been given to Tenant by Landlord and/or Landlord’s agent, Landlord shall have the right, but shall not be obligated, to terminate and/or cancel this Lease. Landlord shall provide written notice to Tenant of Landlord’s termination and/or cancellation of this Lease due to any unpaid Rent. Tenant shall then be obligated to immediately surrender possession of the Leased Property to Landlord, and Landlord shall be authorized to immediately re-enter and take possession of the Leased Property. In addition to the remedy described above, Landlord shall have any and all other rights and/or remedies available to Landlord, whether at law or in equity. 19. Default in Other Obligations. In the event that Tenant defaults and/or is in breach of any of the terms, conditions, covenants, obligations, responsibilities and/or provisions of this Lease, other than in the payment of Rent, and such default and/or breach occurs for thirty (30) days after written notice of the default and/or breach has been given to Tenant by Landlord and/or Landlord’s agent, Landlord shall have the right, but shall not be obligated, to terminate and/or cancel this Lease. Landlord shall provide written notice to Tenant of Landlord’s termination and/or cancellation of this Lease due to any uncured default and/or breach. Tenant shall then be obligated to immediately surrender possession of the Leased Property to Landlord, and Landlord shall be 9 authorized to immediately re-enter and take possession of the Leased Property. In addition to the remedy described above, Landlord shall have any and all other rights and/or remedies available to Landlord, whether at law or in equity. 20. Condemnation. If any authorized governmental authority condemns any portion of the Leased Property or any part thereof which would make the Leased Property unsuitable for occupancy and/or use, this Lease shall automatically terminate when the applicable governmental authority takes possession of the Leased Property or portion thereof. Landlord and Tenant hereby agree that Tenant shall pay to Landlord any and all Rent (and other applicable fees, charges and/or amounts due pursuant to this Lease) as of the date of the automatic termination described in this Paragraph 20, including without limitation, any prorated amount that may be due and owing. Any and all compensation awarded for any condemnation and/or taking, whether for the whole or a portion of the Leased Property, shall be the sole property of Landlord, whether such compensation shall be awarded for diminution in the value of, or loss of, the leasehold or for diminution in the value of, or loss or, the fee in the Leased Property and/or otherwise. Tenant hereby knowingly and voluntarily assigns to Landlord all of Tenant’s right, title and interest to and in any and all such compensation. However, Landlord shall not be entitled to and Tenant shall have the sole right to make its independent claim for and retain any portion of any award made by the condemning governmental authority directly to Tenant for loss of business, or damage to or depreciation of, and cost of removal of fixtures, personalty and/or improvements installed in, on and/or to the Leased Property by, or at the expense of Tenant, and to any other award made by the condemning governmental authority directly to Tenant. In the event of any automatic termination of this Lease pursuant to this Paragraph 20, Landlord and Tenant hereby agree that as of the date of such automatic termination, both parties shall each be released by the other, from all liabilities, obligations, duties, responsibilities and/or payments thereafter arising and/or pursuant to this Lease, other than those liabilities, obligations, duties, responsibilities and/or payments specifically identified as surviving any termination of this Lease. 21. Subordination. Tenant hereby acknowledges, understands and agrees that Tenant accepts this Lease subject and subordinate to any mortgage, deed of trust, the Declaration, Landlord’s applicable governing documents and/or any lien presently existing and/or hereafter arising upon the Leased Property and to any renewals, refinancing and/or extensions thereof. However, Tenant agrees that any such mortgagee shall have the right at any time to subordinate such mortgage, deed of trust or lien to this Lease on such terms and subject to such conditions as such mortgagee may deem appropriate in its sole discretion. Landlord is hereby irrevocably vested with full power and authority to subordinate this Lease to any mortgage, deed of trust or lien now existing and/or hereafter placed upon the Leased Property, and Tenant hereby agrees upon reasonable request from Landlord to execute any and all further instruments and/or documents subordinating this Lease and/or attorning to the holder of any such liens. In the event that Tenant should refuse and/or fail to execute any instrument of subordination herein required by be executed by Tenant as requested by Landlord, Tenant hereby irrevocably appoints and/or constitutes Landlord as Tenant’s attorney-in-fact to execute such instrument in Tenant’s name, place and stead, it being agreed that such power and 10 authority is one coupled with an interest. Tenant hereby agrees that Tenant shall from time to time upon request by Landlord execute and deliver to such persons as Landlord shall request a statement in recordable form certifying that this Lease is unmodified and in full force and effect, or, in the event there have been modifications, that the same is in full force and effect as so modified. Any such statement shall state the dates to which Rent and/or any other charges, fees and/or amounts payable by Tenant under this Lease have been paid and further stating such other matters as Landlord shall reasonable require. 22. Notice. Any notice required or permitted under this Lease shall be deemed sufficiently given and/or served if sent by certified U.S. Mail, return receipt requested, postage prepaid or by a nationally recognized overnight delivery service (UPS, Federal Express, etc.), addressed to the parties as follows: If to Landlord: The Hamptons at Metrowest Condominium Association, Inc. Attn: Board President 6401 Time Square Avenue Orlando, Florida 32835 If to Tenant: Metrowest Master Association, Inc. Attn: Board President 6401 Time Square Avenue, Unit #_______ Orlando, Florida 32835 23. Waiver. No waiver of any breach and/or default by Landlord or Tenant hereunder shall be implied and/or occur from any omission to take any action on account of such breach and/or default, if such breach and/or default permits or is repeated, and no express waiver shall affect any breach and/or default other than the breach and/or default specified in the express waiver and that only for the time to the extent therein stated. One or more waivers by Landlord or Tenant shall not be construed and/or taken as a waiver of any subsequent breach and/or default of the same covenant, term, condition, provision, obligation, responsibility and/or payment set forth in this Lease. 24. Memorandum of Lease. Landlord and Tenant hereby agree that this Lease shall not be recorded in any public records, however, Landlord shall have the right to record a memorandum of this Lease to be recorded in the Public Records of Orange County, Florida for the purpose of giving record notice of the existence of this Lease. 25. Headings and Captions. The headings and/or captions used in this Lease are for convenience only and shall not be used, considered and/or relied upon for any interpretation and/or construction of any term, condition, provision, obligation, responsibility and/or payment described and/or set forth in this Lease. Whenever used, 11 the singular shall include the plural, the plural shall include the singular and gender shall include all genders. 26. Landlord’s Consent. Landlord hereby agrees that Landlord shall not unreasonably withhold, condition and/or delay its consent with respect to any matter for which Landlord’s consent is required or desirable, subject to the terms, conditions and/or requirements of this Lease. 27. Time of the Essence. Landlord and Tenant hereby acknowledge, understand and agree that time is of the essence for this Lease and in the performance of all covenants, agreements, conditions, requirements, duties, obligations, responsibilities, terms and/or payments to be complied with, performed, satisfied and/or fulfilled by the parties hereto. Wherever a date specified in this Lease falls on a Saturday, Sunday or legal holiday (as defined in Sections 683.01 and 682.02, Florida Statutes, as each may be renumbered and/or amended from time to time), the date shall be extended to the next succeeding day which is not a Saturday, Sunday or legal holiday. 28. Third Party Beneficiaries. Nothing in this Lease shall be construed and/or understood to benefit any third parties that are not signatories to this Lease, and no such parties shall have any right to enforce any of the provisions of this Lease. 29. Severability. Invalidation of any terms, conditions, covenants, provisions, duties, obligations, responsibilities and/or payments of this Lease or any part, clause or word hereof, or the application thereof in specific circumstances, by judgment or court order, shall not affect and/or impair any other provisions, terms, conditions, covenants, duties, obligations, responsibilities, payments and/or applications in other circumstances, all of which shall remain in full force and effect. Any such term, condition, covenant, provision, duty, obligation, responsibility and/or payment of this Lease that is invalidated by judgment or court order shall automatically to be considered to be severed from this Lease, and the remainder of this Lease shall remain in full force and effect. 30. Construction of Lease. This Lease shall not be construed and/or interpreted more strictly against one party than against the other merely by virtue of the fact that it may have been prepared by counsel for one of the parties. All the parties to this Lease acknowledge and agree that all the parties have contributed substantially and materially to the preparation of this Lease and have had the opportunity to review and contribute to this Lease and consult their respective legal counsel as to the content herein. 31. Authority. Each of the individuals executing this Lease warrants and represents to the other party that they have the full power and authority to execute this Lease and to bind the entity for which they are executing this Lease and to the terms, conditions and provisions set forth herein. 32. Counterpart Execution. This Lease may be executed in as many counterparts as may be required and it shall not be necessary that the signature of, or on behalf of, each 12 party, or that the signatures of all persons required to bind any party, appear on each counterpart. It shall be sufficient that the signature of, or on behalf of each party, or that the signatures of the persons required to bind any party, appear on each counterpart. It shall be sufficient that the signature of, or on behalf of each party, or that the signatures of the persons required to bind any party, appear on one or more of such counterparts. All counterparts shall collectively constitute a single agreement. Facsimile, scanned and/or electronic signatures shall have the same force and effect as originals. 33. Entire Agreement. This Lease constitutes the entire agreement and understanding of the parties with regard to the subject matter contained herein, and no statement, prior agreement of any kind, prior understanding, prior lease, inducement, guarantee, warranty, promise and/or representation not included herein of any party, their respective agents, officers, directors, managers, attorneys and/or employee shall form any part hereof and/or be binding upon any other party. The terms, conditions, duties, covenants, provisions, obligations, responsibilities and/or payments of this Lease may be amended, modified and/or revised only by a written instrument that has been signed by all the parties hereto, or the respective successors, successors-in-interest and/or assigns of the parties hereto. 34. Governing Law. This Lease shall be construed, interpreted and/or controlled in accordance with the laws of the State of Florida. Venue for any action related to, arising from, associated with and/or connected with this Lease shall be the Ninth Judicial Circuit in and for Orange County, Florida. In any action to enforce the terms, conditions, provisions, duties, obligations, responsibilities, covenants and/or payments set forth in this Lease, the predominately prevailing party shall be entitled to recover its reasonable attorneys’ fees, paralegal fees, legal assistant fees, witness fees, consultant fees, expert witness fees, costs and expenses incurred, including without limitation, prior to trial, at trial, post-trial, at all appellate levels, mediation, arbitration, administrative proceedings, collection proceedings, post-judgment proceedings and/or bankruptcy proceedings, from the non-prevailing party. 35. Waiver of Jury Trial. Tenant and Landlord hereby knowingly and voluntarily agree to waive any and all of their respective rights to a trial by jury for any and all disputes, rights, claims and/or issues of any kind relating to, arising from, associated with, connected with and/or pertaining to this Lease. 36. Brokers. No party to this Lease has acted as, by and/or through a real estate agent and/or broker in the negotiation and/or execution of this Lease, and no commission is due as a result. 37. Conference Rooms. Tenant shall have the opportunity to use from time to time conference rooms and/or meeting spaces located in and/or on the Condominium; provided, however, that Tenant reserves and/or schedules the use of any such conference rooms and/or meeting spaces in advance with Landlord and/or Landlord’s duly authorized agents. Tenant acknowledges, understands and agrees that any and all conference rooms and/or meeting spaces are on a first-come, first served basis and there is no guarantee that any conference room and/or meeting space will be available for use 13 at any given time. Tenant hereby acknowledges, understands and agrees that Landlord shall have the right to charge and collect Tenant in advance a separate fee in the amount of Fifty and No/100 Dollars ($50.00) in the event that Tenant’s use of such conference rooms and/or meeting spaces located in and/or on the Condominium requires Landlord’s staff, employees, agents and/or contractors to set up the conference rooms and/or meeting spaces (the “Set-Up Fee”). Tenant further acknowledges, understands and agrees that Landlord shall be entitled to charge and collect the Set-Up Fee from Tenant for each qualifying event, meeting and/or use of any conference room and/or meeting space located in and/or on the Condominium by Tenant. Further, Tenant understands, acknowledges and agrees to indemnify and hold Landlord harmless of and from any and all penalties, costs, attorneys’ fees, violations, fees, charges, fines, injuries, causes of action, claims, suits, enforcement, damages and/or actions of any kind arising from, related to, associated with and/or connected with Tenant’s use, occupancy and/or possession of any such conference rooms and/or meeting spaces and/or the use of, access to, travel upon and/or easement over that portion of the Condominium’s common elements necessary for access to any such conference rooms and/or meeting spaces by Tenant and/or Tenant’s employees, agents, officers, directors, invitees, licensees, contractors, members, shareholders, staff, personnel and/or visitors. 38. Disclosure. Tenant hereby understands, acknowledges and agrees that Landlord has disclosed to Tenant the existence of a pending lawsuit that has been filed in the Circuit Court of the Ninth Judicial Circuit in and for Orange County, Florida with respect to alleged construction defects in or at the Condominium. Tenant hereby further understands, acknowledges and agrees that Tenant’s access and/or use of the Leased Property may be restricted, reduced and/or prohibited during the Initial Term of this Lease by Landlord and/or Landlord’s duly designated agents in the event that repairs, construction, replacement, renovation and/or refurbishment of the Leased Property and/or the immediate vicinity of the Leased Property are desired, are necessary and/or are required. Landlord hereby agrees to provide Tenant with thirty (30) days prior written notice of any repairs, construction, replacement, renovation and/or refurbishment of the Leased Property and/or the immediate vicinity of the Leased Property that would restrict, reduce and/or prohibit Tenant’s access and/or use of the Leased Property. Tenant shall be relieved from paying Rent during any portion of the Initial Term of this Lease during which the Leased Property is inoperable and/or unfit for occupancy and/or use related to, arising from and/or associated with any such repairs, construction, replacement, renovation and/or refurbishment. Tenant shall receive a credit on ensuing installments, if any, of Rent for any Rent paid in advance for any such period of time that the Leased Property is inoperable and/or unfit for occupancy and/or use. If no ensuing installments of Rent are to be made, any such Rent paid in advance shall be refunded to Tenant by Landlord, but only for the period of time that the Leased Property is inoperable and/or unfit for occupancy and/or use. [SIGNATURES BEGIN ON FOLLOWING PAGE] 14 IN WITNESS WHEREOF, Landlord and Tenant have executed this Lease as of the day and year first written above. WITNESSES: LANDLORD: ___________________________ THE HAMPTONS AT METROWEST CONDOMINIUM ASSOCIATION, INC., a Florida not for profit corporation Print Name:___________________ By:________________________________ ____________________________ Print Name:__________________________ Print Name:___________________ Title:_______________________________ TENANT: METROWEST MASTER ASSOCIATION, INC., a Florida not for profit corporation ___________________________ Print Name:___________________ By:________________________________ ____________________________ Print Name:__________________________ Print Name:___________________ Title:_______________________________ 15 Critical Intervention Services, Inc. 13777 Belcher Road South, Largo, Florida 33771 Office 727-461-9417 * Fax 727-449-1269 www.cisworldservices.org Florida "B" License: B9200107 SERVICE AGREEMENT 1 PARTIES: The parties identified immediately below enter into this Service Agreement (the “Agreement”) to become effective upon execution with services to begin as in Article 2A of this Agreement. The first or consulting party, or “CIS”: Critical Intervention Services, Inc., A Florida corporation, having a principal place of business at 13777 Belcher Road South, Largo, FL 33771 2 STATEMENT AND SCOPE OF SERVICES: A CIS shall provide a CIS employee to serve as “Director of Public Safety” (“Director”) for Client. i) ii) iii) iv) v) 3 The second party, or “Client”: MetroWest Master Association, Inc. A Florida corporation, having a principal place of business at 6401 Time Square Avenue, #A1, Orlando, FL 32835 The Director’s term shall begin as of the date this Agreement is fully executed and end after one year. It shall renew automatically for up to four successive one year periods (for a possible total of five years) unless either party notifies the other, not less than sixty days prior to the end of the existing term, that the party does not wish to renew or unless this Agreement is terminated prior to expiration of the original term pursuant to the provisions of Article 4(C ) of this Agreement, below. The Director shall assist Client in coordinating the overall public safety effort of Client. The Director is not contracted or expected to provide, perform, coordinate, or have any supervisory oversight over any security services. To support the Director and for the Director’s use, client shall: (1) Provide dedicated and furnished office space with sufficient security to maintain confidential documents and files. (2) Provide power and an internet connection. (3) Provide a computer, unless CIS, at its sole discretion, provides its own computer. The Director shall be an employee or contractor of CIS. No employment or agency relationship shall exist or be construed to exist between Client and CIS or Client and the Director. Director shall be an employee or contractor of CIS and the only relationship between CIS, Director, and Client is this Agreement. B CIS shall assign only those personnel who have the necessary credentials or experience to perform the services contemplated in this Agreement. CIS may, at its sole discretion, contract or consult with subcontractors or other parties, who have the necessary credentials or experience, to perform the services contemplated in this Agreement. C If Client REQUIRES CIS participation or association with any third-party agency for vendor compliance, document management, or any other service not expressly identified in this Agreement, and CIS necessarily incurs fees or costs for such participation, Client shall pay or reimburse CIS for any and all such fees or costs, upon demand from CIS. If Client fails to pay or reimburse CIS for such fees or costs, CIS shall have no obligation to pay or incur them on its own and a failure of CIS to pay or incur such fees or costs on its own shall not be considered a breach of this agreement. D Except for any disputes between the parties, Client will pay CIS a rate of $150.00 per hour for all time expended in connection with preparing for or attending a deposition, hearing, trial, or any other legal proceeding in any criminal or civil case in any way connected with or relating to the services contemplated in this Agreement. PAYMENT AND BILLING PROCEDURES: A Client and CIS agree to the following (only checked lines apply): X RETAINER: Client agrees to pay CIS a retainer in the amount of $__________. CIS shall apply this retainer to services performed. At the depletion of the retainer, CIS may request an additional retainer or to bill the client as otherwise indicated in this article of this Agreement. If services are completed or terminated prior to the depletion of the retainer, the remaining retainer funds will be reimbursed to the Client within thirty days. DEPOSIT: Client agrees to pay CIS a deposit in the amount of $__________. This deposit is not refundable. FLAT RATE: Client agrees to pay CIS a flat rate of $__________. The entire amount of such payment is due prior to the commencement of any services. INSTALLMENT: Client agrees to pay CIS a total sum of $85,000 per year, in 52 installments per year of $1634.62. Installment payments shall be due immediately upon Client’s receipt of an invoice submitted by CIS. Should the services contemplated in this Agreement be cancelled prior to its scheduled date of termination, CIS shall invoice for, and client shall pay, a final installment, the amount of which shall be prorated by whole day for days of services provided since the end date of the last installment period. BY DELIVERABLE: Client agrees to pay CIS a set rate per deliverable as identified immediately below. Such payment shall be due upon Client’s receipt of the deliverable. $ NA HOURLY: Client agrees to pay CIS a set rate or $__________ per ____. Payment shall be due upon Client’s receipt of timesheets submitted by CIS. CIS Service Agreement: Director of Public Safety CIS Initials Client Initials X 4 EXPENSES: Client agrees to pay reasonable expenses. Payment shall be due upon Client’s receipt of an itemized invoice from CIS for such expenses. Expenses shall include: 1. Mileage: Client shall reimburse CIS for all mileage incurred performing the services contemplated in this Agreement, less transit between the CIS employee’s home and the Client or project site. Mileage shall be reimbursable at the prevailing rate published by the Internal Revenue Service on the date the mileage is incurred. 2. Travel: Client shall reimburse CIS for all pre-approved travel expenses incurred performing the services contemplated in this Agreement. Travel expenses shall include fares for airlines or any other common carrier and a per diem of $35.00 (thirty five US dollars) for every calendar day, including any partial calendar day, traveling. Client must approve travel in advance and reimbursement for travel expenses shall be at cost. 3. Meals and Entertainment: Client shall reimburse CIS for all pre-approved business related meals and entertainment incurred performing the services contemplated in this Agreement. Reimbursement for business meals and entertainment shall be at cost. 4. Community Events: Client shall reimburse CIS for all expenses incurred in organizing or facilitating community events conducted as part of the overall public safety effort as contemplated in this Agreement. Client must approve such expenses in advance and reimbursement for community events shall be at cost. B All invoices are due when rendered. C All balances more than thirty days old will be subject to a service charge of 1.5% per month applied to the overdue balance. D Client will pay a $50.00 service charge for checks returned due to insufficient funds. CANCELLATION AND SUSPENSION: A Either party may cancel this Agreement for cause by mailing a 60-day written notice to the other party, during which time the other party shall have an opportunity to cure. For the purposes of this clause of this Agreement, ‘cause’ shall be interpreted to include a material breach of this Agreement, gross misfeasance or gross nonfeasance of the responsibilities or duties imposed by this Agreement, or any difference between the parties that threatens a material breach, gross misfeasance, or gross nonfeasance if not reconciled and which cannot be reconciled after the best efforts of both parties. B CIS may suspend its provision of services during any period of time when the Client is in default of its payment obligations. Such suspension may be only after CIS provides Client with written or telephonic notice at least 24 hours in advance of the suspension taking effect, during which time Client shall have the opportunity to cure. C Client may terminate this Agreement, with or without cause, at the end of any twelve month period beginning from the effective date hereof, by providing written notice to CIS clearly stating Client's intent to so cancel. Such notice shall be provided at least sixty days prior to the expiration of said twelve month period. 5 INSURANCE: CIS shall maintain insurance coverages as mandated by the state in which services are provided, according to the laws of that state. Any subcontractors used by CIS for any of the services contemplated in this Agreement shall maintain coverages as required by CIS. Additional coverages, as indicated by the services contemplated in this Agreement, may be obtained as indicated in an addendum to this Agreement. 6 INTELLECTUAL PROPERTY: During the performance of the services contemplated in this Agreement, the parties may share information with one another that may include trade secrets, technical data, customer/client/resident/tenant/employee/etc lists, trademarks or trademarked material, copyrights or copyrighted material, patents, or other such information. Ownership of such information shall remain at all times with its original owner with the other party being granted only such use as may be necessary to perform the services contemplated in this Agreement. Except for information already in the public domain or that has already been disclosed by the party that owns such information, the party that does not own such information shall make its best efforts to ensure the confidentiality and non-disclosure of such information, as if it were its own, except as may be necessary to perform the services contemplated in this Agreement. Should any such disclosure be so necessary, the party that seeks to disclose the information shall provide advance notice to the party that owns the information. The party that owns the information shall be allowed a reasonable opportunity to object to such disclosure, such objection not to be offered unreasonably, in which case no such disclosure may be made. If the services contemplated in this Agreement require the disclosure of such information, the parties shall revise the scope of services, as in Article 2A of this Agreement, as necessary to account for the non-disclosure of such information. The parties shall share only that information they own or have a license or other agreement to share. The sharing party shall indemnify and hold harmless the other party for any claims brought by a third party for unauthorized use of information owned by such third party. Should either party be ordered by a court of competent jurisdiction to disclose any information in its possession that is owned by the other party, the ordered party shall notify the other party of the order immediately. The ordered party shall not interfere with any objections to such disclosure raised by the party that owns the information and shall not disclose such information unless and until those objections are overruled or they are otherwise directed by a court of competent jurisdiction to disclose such information. Unless specifically identified in Article 2A of this Agreement, no works created as part of or incidental to the services performed under this agreement, to include written works, audio or video works, works in any media or form, technical drawings or schematics, shall be considered works for hire. Ownership of such works shall remain with their creator. Nothing in this section shall prohibit the parties from entering into a separate agreement to purchase, license, or otherwise allow the use of such works. The parties shall execute such agreements or instruments with their agents, employees, or subcontractors as may be necessary to effect these provisions. CIS Service Agreement: Director of Public Safety CIS Initials Client Initials 6 REPRESENTATION AND USE OF MARKS: Neither party may use the other party’s name or acknowledge the relationship contemplated in this Agreement in any press release, media statement, or public communication or otherwise publicize any aspect of this Agreement. Neither party shall use the other party’s name, logos, trademarks, service marks, trade names, or trade secrets in any way, to include the name, logos, trademarks, service marks, trade names, or trade secrets of any subsidiaries or affiliates. Nothing in this Agreement shall be construed to suggest either party grants to the other party any license or rights with respect to any of the forgoing. Notwithstanding any limitation of liability that would otherwise apply to a breach of this article, an offended party shall be entitled to all damages, whether or not considered consequential or incidental, that arise out of a breach of this article. 7 NON-SOLICITATION BY CLIENT OF CIS PERSONNEL: Client acknowledges that CIS invests considerable expense to recruit and train its employees, has imparted them with unique and specialized knowledge, and that this expense and knowledge have value, just compensation for which is difficult or impossible to determine. A Client agrees that it will not solicit for employment, any person who is employed by CIS, nor shall it hire any person who was employed by CIS within one year of the anticipated hire date. For the purposes of this section of this Agreement solicitation for employment shall also include solicitation for any work as an independent contractor, as a consultant, or in any other such capacity where our employee or former employee is providing some good or service to Client in return for any compensation from Client, whether directly or indirectly, that is outside the existing employer-employee relationship CIS has or had with the current or former employee or is outside the existing relationship of the parties to this Agreement. Hiring a current or former employee of CIS, as contemplated in this section of this Agreement, shall constitute a material breach of this Agreement and CIS shall be entitled to enforce its rights and seek relief both in law and equity. It is further agreed to by the Parties hereto that CIS shall be entitled to the entry of immediate injunctive relief against Client for any breach of threatened breach of this provision. B Client recognizes that current and/or former employees of CIS are under a restrictive covenant or covenants with CIS and that these restrictive covenants may include terms that prohibit the current or former employee of CIS from soliciting or accepting employment with Client. Client shall not interfere with any effort of CIS to enforce the terms of any such restrictive covenant. Client shall hold CIS harmless from any loss or damages that may incur to Client as a result of CIS enforcing any such restrictive covenant. Client hereby acknowledges the existence of these restrictive covenants and agrees that Client is on notice of the existence of the restrictive covenants. C Notwithstanding any provisions of this section of this Agreement or the provisions of Article 3 of this Agreement, Client agrees that a fixed sum as liquidated damages in the amount of fifty thousand dollars ($50,000) bears a reasonable relationship and is proportionate to the value of the expense and knowledge loss to CIS when a CIS employee is hired by Client as contemplated in this section of this Agreement and agrees to compensate CIS by that amount, cumulatively or in addition to any other sanctions or relief that may be imposed. This clause shall survive this agreement by a period of one year and shall extend for any length of time Client is in breach of any of its provisions. 8 MUTUAL INDEMNIFICATION: A CIS agrees, to the fullest extent permitted by law, to indemnify and hold harmless Client, its officers, directors and employees (collectively, Client) against all damages, liabilities or costs, including reasonable attorneys' fees and defense costs, to the extent caused by any wrongful or negligent act of CIS or its agents or employees in the performance of professional services under this Agreement. B Client agrees, to the fullest extent permitted by law, to indemnity and hold harmless CIS, its officers, directors, employees and agents (collectively, CIS) against all damages, liabilities or costs, including reasonable attorneys' fees and defense costs, to the extent caused by any wrongful or negligent act by Client in connection with the performance of this Agreement. 9 FORCE MAJEURE: Any delays in or failures of performance by CIS will not constitute default hereunder or give rise to any claims for damages, if and to the extent such delays or failures of performance are caused by occurrences of Force Majeure. For purposes of this Service Agreement, Force Majeure is defined as any act, event, or circumstance that is not reasonably within the control of CIS and that, by the exercise of due diligence, CIS will not have been able to avoid or overcome, including without limitation, acts of God, acts of the public enemy, Laws and Regulations, wars or warlike action (whether actual or impending) arrests and other restraints of government (civil or military), blockades, insurrections, riots, epidemics, landslides, lightning, earthquakes, fires, sabotage, named tropical storms and hurricanes, civil disturbances, tidal waves, explosions, confiscation or seizure by any government or other public authority, strikes, lockouts, wars or warlike actions (whether actual or impending), arrests and other restraints of government (civil or military), and any other causes, whether of the kind herein enumerated or otherwise, that are not reasonably within the control of CIS and that could not have been overcome by the exercise of ordinary diligence. CIS will notify the Client with reasonable promptness of the existence of any such Force Majeure and the probable duration thereof, and will provide the Client from time to time with updated information concerning same. CIS will make reasonable efforts to remove the cause of Force Majeure or continue to provide services under its circumstances. 10 RULES OF CONSTRUCTION: 11 A This Agreement shall be construed according to the laws of the State of Florida. B Titles and headers within this Agreement are for reference only and shall not be construed to have any other meaning. C If any part of this Agreement is found to be illegal or unenforceable, both parties agree that the remaining terms of this Agreement will remain in full force and effect and, that all terms of this Agreement shall be construed, where possible, to provide full enforcement of the Agreement. D The rule of construction that ambiguities will be resolved against the drafting party shall not apply in the interpretation of this Agreement. PARTIES, SUCCESSORS, AND ASSIGNS: This Agreement shall be binding on the heirs, executors, administrators, legal representatives, successors, and assigns of the respective parties. The parties shall ensure appropriate notice of this Agreement and its provisions is provided to all such of their heirs, executors, administrators, legal representatives, successors, and assigns. This Agreement shall not be binding and shall not confer any rights to any claims or any remedies upon any resident, patron, employee, invitee, guest, vendor, or any other person or entity not a party to this Agreement. CIS Service Agreement: Director of Public Safety CIS Initials Client Initials 12 NOTICES: Any notice to be given pursuant to this Agreement will be given in writing to the address of the applicable party shown in Article 1 of this Agreement, by certified mail, return receipt requested. Notice will be effective on the earlier of i) three days after mailing (exclusive of Sundays and federal holidays), or ii) on the date shown on the return receipt that the receiving party signed for the delivery. Either party can change the address where it is to receive future notices by notifying the other party (as provided in this article) of the new address. 13 ENTIRE AGREEMENT AND AMENDMENT: This Agreement represents the entire understanding and agreement between the parties with respect to the subject matter hereof, and supersedes all other negotiations, understandings, and representations (if any) made by and between such parties such as, but not limited to, any statements or representations made in marketing or sales materials, video or audio materials or presentations, proposals, written or electronic letters or correspondence, formal or informal presentations, articles, stories, or accounts, or any verbal claims, assertions, or agreements. If this agreement is attached as an addendum or exhibit to any other agreement, this agreement shall be superior and controlling in the event of any conflict. Except as provided herein, this agreement may not be amended, waived, or changed orally, but only through a written instrument signed by the parties and making specific reference to this agreement. 14 INDEPENDENT COVENANTS: The covenants set forth herein shall be construed as agreements independent of any other provision in any other agreement by, between, among, or affecting CIS and Client, and the existence of any claim or cause of action of Client against CIS, whether predicated on the Agreement or otherwise, shall not constitute a defense to the enforcement of this Agreement. 15 CONSENT TO JURISDICTION AND VENUE: Client consents to personal jurisdiction and venue, for any action brought by CIS arising out of a breach or threatened breach of this Agreement, in the United States District Court for the Middle District of Florida, Orlando Division, or in the Circuit Court in and for Orange County, Fl. Client agrees that any action arising under this Agreement or out of the relationship established by this Agreement shall be brought only and exclusively in the two referenced courts. Client agrees to pay any and all attorney’s fees or costs incurred by CIS necessary to enforce any of the terms of this Agreement, regardless of venue, unless the matter is settled or CIS does not prevail. 16 WAIVER OF JURY TRIAL: Client agrees that any controversy which may arise under this Agreement or out of the relationship established by this Agreement would involve complicated and difficult factual and legal issues and that, therefore, any action brought by either party, alone or in combination with others, against CIS, whether arising out of this Agreement or otherwise, shall be determined by a Judge sitting without a jury. 17 EXECUTION: CLIENT: MetroWest Master Association, Inc. CRITICAL INTERVENTION SERVICES, INC.: Signature Signature Printed Name Printed Name Title Title Date Date CIS Service Agreement: Director of Public Safety CIS Initials Client Initials PUBLIC COMMENTS TO AGENDA ITEMS READING OF PREVIOUS MINUTES METROWEST MASTER ASSOCIATION, INC. A Corporation Not-for-Profit MINUTES OF MEETING OF THE BOARD OF DIRECTORS Date: Time: Location: April 7, 2014 5:30 pm Hamptons at MetroWest 6401 Time Square Ave, A-2 Orlando, FL 32835 I. ESTABLISH A QUORUM A quorum of Board of Directors was established. Present were the following Board Members: Jim Drayton, President Rudy Bell, Secretary/Treasurer Absent: Howard Levene, Vice President Present was the following Management: Julie Sanchez, LCAM-MWMA Property Brandy Posey-MWMA Administrative Assistant Present was the following Legal Counsel: Jim Byrd & Robin Byrd, Byrd & Byrd II. CALL TO ORDER/ PROOF OF NOTICE Meeting was called to order and was held on the date, time and at the place set forth in the Notice of Meeting fixing such time and place, and attached to the Minutes of this Meeting. The meeting was announced that proof of notice was delivered and posted at Publix located at 2435 S. Hiawassee Road, Orlando, FL 32835, forty-eight (48) hours prior to the Meeting. The President called the meeting to order at 5:31 p.m. III. SECRETARY Brandy Posey was appointed as Secretary for the Meeting for the sole purpose of taking the Minutes of the Organization. IV. ORDER Followed Robert’s Rules of Order, incorporating Board-approved amendments to Board meeting structure. V. PUBLIC COMMENTS TO AGENDA ITEMS None. VI. READING OF MINUTES OF PREVIOUS MEETING(S) a. Approval of 01/15/14 Board Meeting Minutes b. Approval of 01/15/14 Strategy Board Meeting Minutes Rudy Bell made a motion to dispense with the reading of the 01/15/14 Open Board Meeting and 01/15/14 Strategy Board Meeting Minutes and approve, seconded by Jim Drayton, and was unanimously carried. Location(s) Posted: Bulletin Board located inside Publix 2435 S. Hiawassee Road, Orlando, FL 32835 VII. NEW BUSINESS a. MWMA Public Safety Rudy Bell made a motion to approve the Critical Intervention Services, Inc. Service Agreement, seconded by Jim Drayton, and was unanimously carried. Rudy Bell made a motion to ratify the 02/03/14 MWMA Public Safety Budget, seconded by Jim Drayton, and was unanimously carried. XIII. ADJOURN Jim Drayton made a motion to adjourn the meeting at 5:38 p.m., seconded by Rudy Bell, and was unanimously carried. Respectfully Submitted By: Name Title Date Title Date Board Signature: Name Location(s) Posted: Bulletin Board located inside Publix 2435 S. Hiawassee Road, Orlando, FL 32835 MANAGEMENT REPORT MONTHLY MANAGEMENT REPORT METROWEST MASTER ASSOCIATION, INC. MANAGEMENT REPORT JULIE SANCHEZ, LCAM DATE: 4/1/2014-4/30/2014 DISTRIBUTION: TITLE METHOD Jim Drayton President E Howard Levene Vice President E Rudy Bell Secretary/Treasurer E Carl Shakarian Developer E Dan Fournier Regional Director E Method of distribution: Fax (F), E-mail (E), Mail (M), Hand Delivered (H) Prepared by FirstService Residential All rights reserved Page - 1 - Monthly Management Report I. FINANCIAL REPORT: MONTH OF: April 2014 Bank United Operating Cash: Prior Balance Increases/ Decreases Current Balance 215,810 229,453 445,263 Bank United Future Capital Improvement Prior Balance Increases/ Decreases Current Balance 248,033 (190,735) 57,298 US Bank Future Capital Improvement Prior Balance 161,493 Increases/ Decreases Current Balance 27 161,519 BMO Future Capital Improvement Prior Balance 243,740 Increases/ Decreases Current Balance 20 243,760 Receivables: Maintenance Assessments receivable amount: Special Assessments receivable amount: 419,027 N/A Budget Expense Variance / Net Income: Current Month Expense Variance 132,285 Year to Date Expense Variance (178,175) Year to Date Net Income (loss) (193,099) Prepared by FirstService Residential All rights reserved Page - 2 - Monthly Management Report Prepared by FirstService Residential All rights reserved Page - 2 - Explanation of Line Items with Significant Variance to Budget Line Item Budget Variance Explanation 50045 06 Legal FeesLitigation (13,782) Byrd/Hollis, Schoene/Member, Baker/final Rosenberg 50103 Loan Interest ( 6,211) Irrigation Project – Loan Interest 60085 Lake Maintenance (21,842) Pond #10 Clean up 61047 Public Safety (17,699) Off Set in Security Services GL 61045 00 65030 On Site Management ( 1,909) Extra week-will work out annually 70045 R&M Electrical ( 5,082) Westgate Monument Electrical-Upfront work annualized List of Delinquent Accounts The Delinquent Accounts Report can be found on FirstService Residential Connect. II. FINANCIAL NOTES: Pond #10 Veranda Park clean up expense in 2013 Hydrilla $17,200, physical vegetation removal $4,200 and ongoing maintenance addition $240 (Contract now $915/mo). 2014 $52,500 and 2015 $52,500 (cattail and weed/debris removal). April Notes: Clean up going well. Surveys performed by Veranda Park and LaPalazza indicating some additional work needed. Approximately $3000 Potential threatened litigation from Palma Vista will increase the Legal Fees-Litigation 50045 06. Public Safety Initiative commenced in April. Agreement and Budget approval on 4/7/14. Program to be evaluated by MWMA Board for potential additional funds for 2015. Prepared by FirstService Residential All rights reserved Page - 3 - Monthly Management Report III. ADMINISTRATION: 04/01/14 Sent out the MW Matters to the entire membership and MWMA BOD via Constant Contact. 04/03/14 Sent out JazzFest Event information to the entire membership and MWMA BOD via Constant Contact. 04/04/14 Sent out Open Board Meeting Notice and Agenda for 04/07/14 to the entire membership and MWMA BOD via FSR Connect. 04/08/14 Sent out New Website information to the entire membership and MWMA BOD via Constant Contact. 04/09/14 Sent out West Orange Chamber BestFest Event at Veranda Park on 4/10/14 to the entire membership and MWMA BOD via Constant Contact. 04/14/14 Sent out Fine/Hearing Meeting Notice for 04/17/14 to the entire membership and MWMA BOD via Constant Contact. 04/14/14 Sent out Design Review Board Notice for 04/17/14 to the entire membership and MWMA BOD via Constant Contact. 04/18/14 Sent out reminder notices for Public Safety presentations for COA/APTs and HOAs on 4/23/14. 04/19/14 Sent out MWGC Easter Brunch to the entire membership and MWMA BOD via Constant Contact. 04/24/14 Sent out Closed Board Meeting Notice and Agenda for 04/28/14 to the entire membership and MWMA BOD via FSR Connect. 04/25/14 Sent out reminder notices for Public Safety presentations for COA/ATPs on 4/29/14. Call Log Report: The Call Log Report can be found on FirstService Residential Connect. Violations: The Violations Report can be found on FirstService Residential Connect. Architectural Modifications: The Architectural Modification Log can be found on FirstService Residential Connect. IV. PROJECT UPDATE AND STATUS: Administrative Projects: Create 2014 Spreadsheet for 2014 Member Budgets, Docs, & Board Members: 50% Create Member Registry w/Board Members: 75% Create Ad Binder for Newsletter, Website and Mobile App: 75% Public Safety Program: 80% Create Binder for MWMA Public Safety: 95% Create Office Inventory spreadsheet w/pricing: 90% Irrigation Computer Setup: 50% Need to add clocks as project continue and training MWMA Office Member File Update: 75% complete Create & Organize Pond Binders: 75% SummerFest: 50% Mobile Application: 50% Web Application: 100% Prepared by FirstService Residential All rights reserved Page - 4 - Monthly Management Report Maintenance Projects: Irrigation Upgrade: Irrigation Upgrade has began. Phase 1: Lake Vilma & Westpointe Blvd complete. Phase 2: Hiawassee from Westpointe Blvd to MetroWest Blvd commenced (punch walk 5/1/14). Phase 3: MetroWest Blvd commenced. April meeting 4/24/14 completed. Evaluation of Veranda Park Pond: Jim Byrd completed the final evaluation of Pond 10. Opinion rendered that water is MWMA and bank edges is property owners to maintain. Working with VPIA and LaPalazza for cleanup. Sitex and American Ecosystems is handling MWMA portion. LaPalazza and Veranda Park both in compliance. MWMA to continue in 2014 through 2015 to complete entire clean up of pond. Quarterly Roundtable Meetings: Public Safety roundtables with HOA Presidents and COA/Apt Manager/Owners to commence in April 2014. April meetings completed. Quarterly alliance roundtables will be scheduled in June forward. V. BIDS AND PROPOSALS: Recommendations for Board Review: None at this time. VI. MANAGEMENT RECOMMENDATIONS: Management Recommendations: Reorganize, rebrand and strategize new Public Safety initiatives in progress. Consider alternative management and public safety office space. Create new Rules & Regulations for MWMA. Update MWMA Development Guidelines. Review Governing Docs for update/amend. Redefine Fine/Hearing Guidelines. Redefine Election process. Potential threatened litigation from Palma Vista will increase the Legal Fees-Litigation 50045 06. Prepare accordingly and project for potential increase in 2015. VII. SCHEDULED EVENTS: Meetings and Events attended since last Board Meeting: 04/02/14 Summer JazzFest Campaign Meeting. 04/03/14 Irrigation Drive-Thru Inspection. 04/03/14 Engage Mobility Conference Call. 04/04/14 Closed Board Meeting. 04/07/14 Summer JazzFest Meeting. 04/07/14 Open Board Meeting. 04/08/14 MWGC JazzFest Venue Layout Meeting. 04/09/14 Pond #10 Evaluation Meeting with American Ecosystems. 04/10/14 BestFest Event. 04/11/14 FSR Manager Meeting. 04/14/14 JazzFest Campaign Meeting. 04/14/14 Byrd & Byrd Task List Review. Prepared by FirstService Residential All rights reserved Page - 5 - Monthly Management Report 04/15/14 MWGC JazzFest Walk-Thru Meeting. 04/16/14 Landscape Drive-Thru. 04/17/14 Fine/Hearing Meeting. 04/17/14 DRB Meeting. 04/19/14 Altamonte Springs Jazz Jams Event. 04/21/14 The Element Property Visit Meeting. 04/23/14 COA/APT Public Safety Presentation Meeting. 04/23/14 HOA Public Safety Presentation Meeting 04/24/14 Newberg Irrigation Meeting. 04/28/14 Byrd & Byrd Task List Review. 04/28/14 Closed Board Meeting. 04/29/14 COA/APT Public Safety Presentation Meeting. 04/30/14 Landscape Drive-Thru. 04/30/14 West Orange Chamber Lead & Feed Luncheon at MWGC. Upcoming Meeting Dates: 05/01/14 Irrigation Drive-Thru. 05/02/14 Florida Communities of Excellence. 05/05/14 Public Safety Meeting with OPD. 05/05/14 Byrd & Byrd Task List Review. 05/06/14 Byrd Meeting. 05/08/14 Crisis Management Plan Meeting. 05/12/14 Meeting with Eti-Keys Youth Program. 05/12/14 Closed Board Meeting. 05/13/14 JazzFest Meeting. 05/13/14 Fine/Hearing Meeting. 05/13/14 DRB Meeting. 05/14/14 Palma Vista Mediation. 05/15/14 MWGC Fence Meeting. 05/17/14 MetroWest Elementary Event. 05/20/14 Open Board Meeting. 05/22/14 Irrigation Meeting. 05/23/14 FSR Manager Meeting. Board Notifications: Office projected to be closed on Memorial Day, May 26, 2014. Julie Sanchez will be out of the office May 27, 2014. Brandy Posey will be out of the office May 29, 2014. Prepared by FirstService Residential All rights reserved Page - 6 - FINANCIAL REPORT METROWEST MASTER ASSOCIATION, INC. FINANCIAL STATEMENTS For the period ending April 30, 2014 FOR MANAGEMENT PURPOSES ONLY Notes: 1. Please note that effective January 1, 2013 - for all accounts, FDIC coverage is $250,000 per depositor at FDIC insured institutions. 2. Financial information is provided for owners who are members of this association only. The information is believed to be accurate as of the date the documents are posted. Any owner receiving this information shall not use the information in any way which is inconsistent with the requirements of governing state or federal law. 05/13/2014 10:23:03 AM Standard_Balance_Sheet 0T03 METROWEST MASTER ASSOCIATION, INC. 04/30/2014 FIRSTSERVICE RESIDENTIAL C/O FIRSTSERVICE RESIDENTIAL Hollywood FL 33020 Account Description As of Apr Prior Month Inc/(Dec) 445,263 57,298 161,519 243,760 1 419,027 (39,928) 19,601 4,500 250 215,810 248,033 161,493 243,740 0 410,340 (39,928) 21,609 14,906 250 229,453 (190,735) 27 20 1 8,686 0 (2,009) (10,406) 0 **TOTAL CURRENT ASSETS $1,311,290 $1,276,253 $35,037 **TOTAL ASSETS $1,311,290 $1,276,253 $35,037 2,074 25,674 154,265 2,024 23,473 170,934 50 2,202 (16,670) $182,013 $196,430 ($14,418) 798,674 462,577 690,088 653,265 108,586 (190,688) **TOTAL OTHER LIABILITIES $1,261,251 $1,343,353 ($82,102) **TOTAL LIABILITIES $1,443,264 $1,539,784 ($96,520) **MEMBERS EQUITY 38880 Fund Balance Current Year Net Income/(Loss) 54,925 ($186,899) 54,925 ($318,456) 0 $131,557 **TOTAL MEMBERS EQUITY ($131,974) ($263,530) $131,557 **TOTAL LIABILITIES & EQUITY $1,311,290 $1,276,253 $35,037 ASSETS **CURRENT ASSETS 10010 13 10015 13 10015 168 10018 10019 10300 10390 00 10500 10505 10005 Cash-Operating - Bank United Cash-Future Capital Improvements - Bank United Cash-Future Capital Improvements - US Bank Cash-BMO Harris Bank Cash-BMO Harris Bank Funding Account Accounts Receivable Allowance/Bad Debts Prepaid Insurance Prepaid Expenses Petty Cash LIABILITIES **CURRENT LIABILITIES 20005 Collection Fees Due 20010 Accrued Expenses 20100 Prepaid Assessments **TOTAL CURRENT LIABILITIES **OTHER LIABILITIES 24003 Loan Payable-BMO Harris 24100 Future Capital Improvements EQUITY Page 1 of 1 05/13/2014 10:26:29 AM Income_Statement_w_Annual_Budget 0T03 METROWEST MASTER ASSOCIATION, INC. 04/30/2014 FIRSTSERVICE RESIDENTIAL C/O FIRSTSERVICE RESIDENTIAL Hollywood FL 33020 Account Description **REVENUE 40000 40001 40014 40025 40065 40078 40080 40090 41004 41040 41106 Owner Assessments Maintenance Fee Expense Legal Fee Income Returned Check Fees Violation Fees Late Fee Interest Interest Income Miscellaneous Income Signage Income Marketing Activities ARC Review **TOTAL REVENUE Apr Actual Apr Budget Apr Variance YTD Actual YTD Budget Variance Year Budget 183,797 471 593 0 1,000 4,336 1 0 800 750 650 183,797 0 1,750 8 83 1,000 0 0 1,054 6,667 417 0 471 (1,157) (8) 917 3,336 1 0 (254) (5,917) 233 735,188 0 2,516 90 1,000 16,936 1 900 4,150 750 2,650 735,188 0 7,000 32 332 4,000 0 0 4,216 26,668 1,668 0 0 (4,485) 58 668 12,936 1 900 (66) (25,918) 982 2,205,563 0 21,000 100 1,000 12,000 0 0 12,650 80,000 5,000 $192,398 $194,776 ($2,378) $764,180 $779,104 ($14,924) $2,337,313 0 852 20 0 25,000 68 3,680 0 0 0 6,343 106 342 10,000 0 0 5,852 0 0 881 628 500 833 0 83 25,000 0 8,333 7 5 50 4,333 208 75 10,375 833 0 6,333 208 67 642 200 500 (19) (20) 83 0 (68) 4,653 7 5 50 (2,010) 102 (267) 375 833 0 481 208 67 (239) (428) 950 852 0 0 100,000 543 47,114 0 61 582 7,343 543 401 40,000 0 6,211 23,087 0 2 2,788 628 2,000 3,332 0 332 100,000 0 33,332 28 20 200 17,332 832 300 41,500 3,332 0 25,332 832 268 2,568 800 1,050 2,480 0 332 0 (543) (13,782) 28 (41) (382) 9,989 289 (101) 1,500 3,332 (6,211) 2,245 832 266 (220) 172 6,000 10,000 0 1,000 300,000 0 100,000 80 65 600 52,000 2,500 900 124,500 10,000 0 76,000 2,500 800 7,700 2,400 $53,771 $58,085 $4,314 $231,105 $232,340 $1,235 $697,045 494 126 1,388 692 200 1,279 198 74 (109) 2,275 507 6,088 2,768 800 5,116 493 293 (972) 8,300 2,400 15,350 $2,009 $2,171 $162 $8,871 $8,684 ($187) $26,050 64 1,756 3,037 9 100 2,500 7,750 225 36 744 4,713 216 266 3,637 16,643 761 400 10,000 31,000 900 134 6,363 14,358 139 1,200 30,000 93,000 2,700 $4,866 $10,575 $5,709 $21,306 $42,300 $20,994 $126,900 EXPENSES **ADMINISTRATIVE 50005 Accounting Fees 50010 Advertising 50015 Bank Charges 50022 Computer Maint/Supp 50045 00 Legal Fees 50045 04 Legal Fees - Collections 50045 06 Legal Fees - Litigation 50051 Licenses And Taxes 50053 Corporate Annual Rep 50055 Committee Funds 50059 Marketing Events 50075 Office Supplies 50080 Postage 50090 10 Prof Fees - Consultants 50099 Misc.-Donations 50103 Loan Interest 50111 Marketing 50112 Holiday Gift Cards 50124 Sunshine Account 50125 Web Page/Internet 50130 Maintenance Fee Exp **TOTAL ADMINISTRATIVE **PROPERTY INSURANCE 52031 Property & Liability 52032 Umbrella Insurance 52035 Directors & Officers **TOTAL PROPERTY INSURANCE **UTILITIES 54050 09 54050 18 54070 30 54100 00 **TOTAL UTILITIES Electricity - Street Lights Electricity - Irrigation Water & Sewer - Irrigation Telephone Page 1 of 2 05/13/2014 10:26:29 AM Income_Statement_w_Annual_Budget 0T03 METROWEST MASTER ASSOCIATION, INC. 04/30/2014 FIRSTSERVICE RESIDENTIAL C/O FIRSTSERVICE RESIDENTIAL Hollywood FL 33020 Account Description **CONTRACTS 60021 94 60046 18 60073 60085 60090 61000 61007 61030 61045 00 61045 46 61047 Contracts Tree Trimming Equipment Contract - Copier Irrigation Contract Lake Maintenance Lawn Maintenance Management Services Office Rental Camera Maintenance Security Services Security Services - Site Supervi Public Safety Apr Actual Apr Budget Apr Variance YTD Actual YTD Budget Variance Year Budget 1,386 32 3,719 1,803 28,700 4,665 1,000 1,021 8,314 3,183 10,006 1,386 100 3,718 1,742 29,144 4,667 1,000 1,021 33,333 4,000 0 0 68 (1) (61) 444 2 0 0 25,019 817 (10,006) 5,543 112 14,874 28,810 116,350 18,660 4,000 4,084 56,747 11,458 17,699 5,544 400 14,872 6,968 116,576 18,668 4,000 4,084 133,332 16,000 0 1 288 (2) (21,842) 226 8 0 0 76,585 4,542 (17,699) 16,628 1,200 44,622 20,900 349,726 56,000 12,000 12,252 400,000 48,000 0 $63,828 $80,111 $16,283 $278,336 $320,444 $42,108 $961,328 12,612 870 13,697 833 1,085 (37) 56,697 3,480 54,788 3,332 (1,909) (148) 164,360 10,000 $13,482 $14,530 $1,048 $60,177 $58,120 ($2,057) $174,360 3,765 0 0 0 1,353 0 0 1,117 558 417 4,300 6,667 4,828 667 (2,648) 558 417 4,300 5,314 4,828 667 9,550 0 11 1,815 11,126 8,625 687 4,468 2,232 1,668 17,200 26,668 19,312 2,668 (5,082) 2,232 1,657 15,385 15,542 10,687 1,981 13,400 6,700 5,000 51,600 80,000 57,930 8,000 $5,118 $18,554 $13,436 $31,814 $74,216 $42,402 $222,630 108,586 0 (108,586) 273,290 0 (273,290) 0 **TOTAL SPECIAL PROJECTS $108,586 $0 ($108,586) $273,290 $0 ($273,290) $0 **RESERVE TRANSFERS 80000 00 Capital Improvement Fund (190,800) 9,200 200,000 36,800 36,800 0 110,400 ($190,800) $9,200 $200,000 $36,800 $36,800 $0 $110,400 (20) 0 20 9,380 0 (9,380) 0 ($20) $0 $20 $9,380 $0 ($9,380) $0 **TOTAL EXPENSES $60,841 $193,226 $132,385 $951,079 $772,904 ($178,175) $2,318,713 NET INCOME/(LOSS) $131,557 $1,550 $130,007 ($186,899) $6,200 ($193,099) $18,600 **TOTAL CONTRACTS **SALARIES & BENEFITS 65030 On Site Management 65040 Medical Insurance **TOTAL SALARIES & BENEFITS **REPAIRS/MAINTENANCE 70045 R&M-Electrical 70095 R&M-Fountain 70125 R&M-Signage 70135 Landscaping Extras 70137 R&M-Irrigation 70138 Tree Trim/Replace 70145 Holiday Decorations **TOTAL REPAIR/MAINTENANCE **SPECIAL PROJECTS 74005 00 Special Projects-Irrigation **TOTAL RESERVE TRANSFER **PRIOR YEAR ACTIVITY 70298 00 Prior Year Expense **TOTAL PRIOR YEAR ACTIVITY Page 2 of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B l : d a i : b S ^ T L G : _ b : d a c j H E 3 F 7 J H E 3 F 7 J H E 3 F 7 J H E 3 F 7 J H E 3 F 7 J H E 3 F 7 J @ = h B f ` h _ G g d h B f T k < @ @ A = g d 8 ? 8 _ G T S B 7 d 2 e d : _ = < h T d l h T d d L : _ : _ 8 G T : S < < e < O g 8 c G A O f 8 _ _ g S g 8 c G g _ d T S k H E 3 F 7 J < A g 8 c G A O f 8 _ _ g S g 8 c G g _ d T S k H E 3 F 7 J @ O @ < < < = L S T _ T L ` a G b : 8 c L S T L b : d c = 8 f 1 G g _ _ g d d e 8 f 1 h c b < O @ O O @ O @ A @ = = = _ 7 C D H F G D F 2 5 = > O A Resident 01 Metro Pointe of Florida LLC 01 FL MetroWest Holdings, LLC 01 Madison at Metrowest Condo Assoc Inc Page: 1 0069 0000 Totals: 01 Serenata Condo Assoc Inc AT At Attorney 0082 NL No Letters 0055 Status Date Metropolis Way VF Violation Fees AF Attorney Fees 6101 Metrowest Blvd 2510 Robert Trent Jones Dr 5900 Westgate Dr 07/13/2012 09/06/2012 01/20/2012 02/07/2014 03/31/2014 02/07/2014 Totals: 05/05/2014 Totals: 05/05/2014 Totals: 05/02/2014 Totals: 05/07/2014 05/07/2014 04/10/2014 Totals: 04/30/2014 Last Pay Date 1 1 1 3 1 3,078.87 5,833.00 761.43 32.70 141.76 60.00 542.05 Last Pay Amount Delinquent Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 Building: 0000 METROWEST MASTER ASSOC Unit Address 01 Metro Park LLC 6100 Metrowest Blvd 01 Marina Landing Holdings 6413 Westgate Dr LLC 01 Walgreen Co 920 S Kirkman Rd RM Reminder Notice 0067 0039 0040 CL Cleared Collections 0043 No Collection Status Unit 05/08/2014 3:54:50 PM 13,159.63 457.95 343.00 9,264.25 9,264.25 3,409.71 3,409.71 1.56 1.56 26.16 26.16 457.95 457.95 Current 5,242.73 0.00 975.74 5,134.49 5,134.49 0.00 0.00 108.24 108.24 0.00 Over 30 Days 20,443.59 0.00 195.00 13,424.17 13,424.17 6,819.42 6,819.42 0.00 200.00 200.00 0.00 Over 60 Days 380,180.57 0.00 41,856.15 326,246.70 326,246.70 53,933.87 53,933.87 0.00 0.00 0.00 Over 90 Days 419,026.52 457.95 43,369.89 354,069.61 354,069.61 64,163.00 64,163.00 1.56 1.56 334.40 26.16 108.24 200.00 457.95 457.95 Balance Page: 2 Unit Grand Totals: Resident 05/08/2014 3:54:50 PM VF Violation Fees AF Attorney Fees BC Return Check Fees MM Maintenance Fees DN Demand Collection Cost AT ATP Collection Cost II Interest Income BC Return Check Fees MM Maintenance Fees DN Demand Collection Cost AT ATP Collection Cost II Interest Income Unit Address Status Date Last Pay Date Last Pay Amount Delinquent Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 13,159.63 457.95 343.00 0.00 8,022.91 0.00 0.00 4,335.77 0.00 8,022.91 0.00 0.00 4,335.77 Current 5,242.73 0.00 975.74 0.00 0.00 0.00 0.00 4,266.99 0.00 0.00 0.00 0.00 4,266.99 Over 30 Days 20,443.59 0.00 195.00 60.00 15,990.38 0.00 0.00 4,198.21 60.00 15,990.38 0.00 0.00 4,198.21 Over 60 Days 380,180.57 0.00 41,856.15 0.00 333,814.51 75.00 100.00 4,334.91 0.00 333,814.51 75.00 100.00 4,334.91 Over 90 Days 419,026.52 457.95 43,369.89 60.00 357,827.80 75.00 100.00 17,135.88 60.00 357,827.80 75.00 100.00 17,135.88 Balance 05/08/2014 4:09:16 PM Prepaid Insurance Schedule Report 0T03 METROWEST MASTER ASSOCIATION, INC. Month ending April 30, 2014 Description Policy # From Liability 010600180 7 8733M602 660 BE013226 210 NHP65052 7 10/02/2013 10/01/2014 881.60 881.60 0.00 510.62 370.98 02/23/2014 02/22/2015 5,127.00 5,127.00 0.00 941.35 4,185.65 02/23/2014 02/22/2015 1,535.00 1,535.00 0.00 282.07 1,252.93 02/23/2014 02/22/2015 16,891.78 16,891.78 0.00 3,100.76 13,791.02 24,435.38 24,435.38 0.00 4,834.80 19,600.58 Commercial Package Umbrella Insurance Directors and Officers To Total Premium Paid To Date Total Description Policy # Liability 010600180 7 8733M602 660 BE013226 210 NHP65052 7 Commercial Package Umbrella Insurance Directors and Officers Total Expense for the Month Days Per Day Adjustment Included in A/P Total Expensed Remaining Prepaid Days Months Total Prepaid Balance Comments 30 2.42 0.00 72.60 154 5.0 52031 30 14.05 0.00 421.50 298 9.8 52031 30 4.21 0.00 126.30 298 9.8 52032 30 46.28 0.00 1,388.40 298 9.8 52035 66.96 0.00 2,008.80 Page 1 of 1 05/08/2014 5:19:06 PM Accrued Expenses Schedule Report 0T03 METROWEST MASTER ASSOCIATION, INC. Month ending April 30, 2014 Description Invoice Amount From To Account Number FirstService - Medical Insurance FirstService - On Site Management Camera Maintenance - City of Orlando Medical Insurance - FirstService Camera Maintenance - City of Orlando On Site Maintenance Staff FirstService On Site Maintenance Staff FirstService Camera Maintenance - City of Orlando Security Service Security Service - Terrel Fawbush 798.00 6,300.00 09/01/2013 02/07/2014 09/30/2013 02/21/2014 65040 65030 Days Calculated Amount 798.00 6,300.00 1,021.00 02/01/2014 02/28/2014 61030 1,021.00 870.00 1,021.00 04/01/2014 03/01/2014 04/30/2014 03/31/2014 65040 61030 870.00 1,021.00 6,300.00 04/18/2014 05/02/2014 65030 6,300.00 6,300.00 04/04/2014 04/18/2014 65030 6,300.00 1,021.00 04/01/2014 04/30/2014 61030 1,021.00 1,406.94 636.53 04/01/2014 04/22/2014 04/30/2014 04/28/2014 61045-00 61045-46 1,406.94 636.53 25,674.47 Total Page 1 of 1 Resident Page: 1 0049 0046 0045 0041 0036 0037 0039 0040 0035 0015 0021 0023 0013 0005 0002 0001 01 Realty Associates Fund VIII LP 01 District Board of Trustees of Valencia College, Florida 01 Metrowest Properties LLC 01 Psreg Sabal Palm II Owner LLC 01 Valencia Properties Inc 01 Ramlee Holdings LP 01 Lake View Metro West LLC 01 BLUEBIRD METROWEST ORLANDO LLC 01 Lake Associates Ltd 01 McDonalds Corp 01 Metro Park LLC 01 Marina Landing Holdings LLC 01 LANDMARK AT SIENA SPRINGS, LP, 01 Debra Avenue Apartments, LLC 01 Central Florida Educators Fed Credit Union 01 Da Vinci Academy, LLC Status Date 1901 Park Center Dr 5990 Metrowest Blvd 2333 Lake Debra Dr 6101 Westgate Dr 1401 S Hiawassee Rd 1411 S Hiawassee Rd 6100 Metrowest Blvd 6413 Westgate Dr 6355 Metrowest Blvd 5900 Raleigh St 1500 Park Center Dr 3300 S Kirkman Rd 6101 Raleigh St S Kirkman Road Park Center Drive 2450 Lake Debra Drive 08/28/2012 01/30/2013 08/12/2013 03/10/2014 10/16/2013 10/25/2013 03/31/2014 02/07/2014 02/27/2013 09/21/2012 02/07/2013 11/08/2012 03/07/2014 12/05/2012 11/20/2012 02/11/2014 04/29/2014 04/29/2014 04/22/2014 04/16/2014 03/28/2014 03/25/2014 05/07/2014 04/10/2014 04/30/2014 04/03/2014 12/06/2013 04/22/2014 04/23/2014 04/22/2014 11/26/2013 04/18/2014 Totals: 11/19/2013 04/18/2014 04/25/2014 Last Pay Date 3 167.35 251.70 6,232.29 30.00 662.86 105.44 141.76 60.00 1,346.41 481.92 4,254.48 196.75 5,375.29 196.94 267.46 7,363.00 108.30 643.26 206.20 Last Pay Amount Prepaid Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 Building: 0000 METROWEST MASTER ASSOC Unit Address 01 National Retail Properties 2401 S Hiawassee Rd LP 01 Park Center at Metrowest 1507/1515 Park Center Dr Condo Assoc Inc 01 Florida Nursery Growers 1533 Park Center Dr & Landscape Assoc CL Cleared Collections 0116 0072 0065 No Collection Status Unit 05/08/2014 3:55:21 PM -167.35 -251.70 -6,232.29 -2,269.79 -1,346.41 -196.75 -321.28 -5,375.29 -196.94 -7,363.00 -849.46 -643.26 -206.20 Current -167.35 -1,325.72 -210.88 -108.24 -0.01 -17.48 -17.48 Over 30 Days -22,416.72 0.00 Over 60 Days -2,836.32 -2,139.68 -866.40 -866.40 Over 90 Days -334.70 -251.70 -6,232.29 -2,269.79 -1,325.72 -210.88 -108.24 -22,416.72 -1,346.41 -321.28 -2,836.32 -196.75 -5,375.29 -196.95 -2,139.68 -7,363.00 -1,733.34 -866.40 -643.26 -223.68 Balance 01 Piaget Academy Inc 01 MetroWest Medical Center 01 Westchester South Investments 01 MB REO- FL Land LLC 01 Metro West Professional Plaza Condo Assoc Inc 01 Tradewinds Condo Assoc Inc 01 Fountains at Metro West Condo Assoc Inc 01 Central Park a Metrowest Condo Assoc Inc 01 Offices at Veranda Park Bldg 7000 Condo Assoc Inc 01 Offices at Veranda Park Bldg 1000 Condo Assoc Inc 01 Optimus Element LLLP 01 Carriage Homes at Stonebridge Commons Condo Assoc 01 Mandalay at Stonebridge Commons Condo Assoc Inc 01 Vistas at Stonebridge Place Condominium 01 Metrowest Wilshire Plaza Condo Assoc Inc 01 Metro Park Three Condo Assoc Inc 01 Fairway Cove HOA Inc 01 Hawksnest at Metrowest HOA Inc 01 Stonebridge Lakes HOA Inc 01 Reva HR-RFMD LLC 01 Walmart Stores East Inc 01 Metro Plaza LLC 01 Metro Pointe LLC 01 Valencia College Foundation, LLC 0052 0058 Page: 2 0107 0108 0109 0111 0115 0103 0099 0100 0097 0094 0091 0090 0083 0088 0081 0079 0076 0075 0074 0062 0070 0060 Resident Unit 05/08/2014 3:55:21 PM 6100 Old Park Ln 5901 Metrowest Blvd 2422 Kirkman Rd 2216 S Kirkman Rd 1768 Park Center Dr 3396 Shallot Dr S Hiawassee Rd S Hiawassee Rd 6150 Metrowest Blvd Vistas at Stonebridge Place Condo Stowe St 2869 Wilshire Dr 6302 Ducados Pointe 2207 Lake Debra Dr 6302 Ducados Pointe 2295 S Hiawassee Rd 7065 Westpointe Blvd 6058 Westgate Dr 6053 Westgate Dr 1091 S Hiawassee Rd 2001 S Hiawassee Rd 1507 S Hiawassee Rd 1785 Park Center Dr 6395 Raleigh St 1755 Park Center Dr Unit Address 03/24/2014 02/04/2014 08/02/2012 10/25/2012 11/09/2012 01/30/2014 01/30/2014 01/30/2014 01/30/2014 08/30/2012 08/12/2013 03/29/2013 10/08/2013 11/13/2012 06/06/2013 10/02/2013 09/16/2013 11/25/2013 01/21/2014 03/06/2014 02/06/2014 06/12/2013 10/30/2013 07/31/2013 Status Date 05/01/2014 04/28/2014 04/25/2014 04/25/2014 11/26/2013 04/22/2014 04/22/2014 04/22/2014 04/22/2014 04/09/2014 04/22/2014 04/17/2014 05/01/2014 04/25/2014 04/07/2014 04/30/2014 05/07/2014 04/28/2014 05/07/2014 04/15/2014 05/06/2014 04/17/2014 05/02/2014 12/19/2013 Last Pay Date 1,192.82 2,427.37 300.17 206.64 549.80 3,331.58 5,840.93 3,080.90 810.58 424.10 2,450.91 2,440.81 2,895.83 2,962.82 803.15 119.72 2,801.85 1,859.07 4,726.01 104.05 826.95 25.46 160.61 28.56 Last Pay Amount Prepaid Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 -2,427.37 -300.17 -206.64 -3,331.58 -5,840.93 -3,080.90 -810.58 -420.22 -2,450.91 -2,440.81 -2,962.82 -803.15 -119.72 -88.40 -1,859.07 -4,726.01 -104.05 -826.95 -76.38 -37.96 Current -800.00 -2,427.37 -4.51 Over 30 Days Over 60 Days -4,398.40 -7,051.45 -10.83 -57.12 Over 90 Days -800.00 -4,854.74 -300.17 -206.64 -4,398.40 -3,331.58 -5,840.93 -3,080.90 -810.58 -420.22 -2,450.91 -2,440.81 -7,051.45 -2,962.82 -803.15 -124.23 -88.40 -1,859.07 -4,726.01 -104.05 -826.95 -87.21 -37.96 -57.12 Balance 01 Veranda Park 2 Guys LLC 0122 01 Valencia Properties Inc 01 Valencia Properties Inc 01 Ramlee Holdings LP 01 HBJ Holding LTD 01 HBJ Holding Ltd 01 HBJ Holding LTD 01 BLUEBIRD METROWEST ORLANDO LLC 01 Murphy Oil USA Inc 01 Valencia Properties, Inc 01 Metrowest Medical Center LLC 01 Valencia Properties Inc 01 Metro West Executive Plaza Condo Assoc Inc 01 Horizons at Stonebridge Place Condominium 01 Palma Vista HOA Inc 01 Metrowest Unit Five HOA Inc 01 C G Lake Forest, LLC 01 Westpointe Development Group LLC Page: 3 0018 0004 0006 01 Metrowest Center LLC 01 Orlando Dreams Realty 2013 LTD 01 Owen & Owen LLC DM Demand Letter 0113 0135 0102 0105 0092 0068 0073 0038 0053 0057 0012 0016 0020 0025 0026 0027 0032 RM Reminder Notice Resident Unit 05/08/2014 3:55:21 PM 06/21/2010 11/22/2011 02/23/2012 09/23/2011 10/21/2009 04/23/2010 06/21/2010 12/24/2009 12/23/2011 12/23/2011 12/23/2011 01/20/2012 01/23/2014 Status Date 1201 S Hiawassee Rd 882 S Kirkman Rd 5749 Westgate Dr 6405 Raleigh St 7401 Westpointe Blvd 02/11/2013 10/11/2012 01/13/2014 12/27/2010 09/23/2011 Horizons at Stonebridge Place Condo 03/22/2012 Dante Dr Westpoint Blvd 07/22/2010 Westpoint Blvd 12/23/2011 920 S Kirkman Rd 1601 Park Center Dr 5901 Metrowest Blvd 6003 Raleigh St 1781 Park Center Dr 5901 Raleigh St 5700 Raleigh St 1540 Park Center Dr 2900 S Kirkman Rd 2944 S Kirkman Rd 2972 S Kirkman Rd 1800 Metrocenter Blvd 2295 S Hiawassee Rd Unit Address 04/28/2014 04/22/2014 04/25/2014 Totals: 04/17/2014 01/28/2014 04/25/2014 04/17/2014 04/22/2014 04/03/2014 03/31/2014 11/22/2013 04/03/2014 12/19/2013 04/03/2014 04/03/2014 12/06/2013 04/07/2014 04/07/2014 04/07/2014 04/30/2014 Totals: 04/25/2014 Last Pay Date 343.71 358.38 755.76 107.05 121.97 95.67 538.28 17 225.01 549.30 328.26 574.45 20.00 10,977.82 12,385.84 2,284.27 399.12 329.59 50.80 1,085.97 441.21 41 308.17 Last Pay Amount Prepaid Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 -225.01 -549.30 -328.26 -28,868.16 -574.45 -10,977.82 -12,385.84 -2,284.27 -266.08 -723.98 -214.10 -243.94 -191.34 -538.28 -229.14 -238.92 -56,943.59 -308.17 Current -329.59 -329.59 -5,044.08 Over 30 Days 0.00 -22,416.72 Over 60 Days -1,919.52 -10.52 -882.42 -406.40 -620.18 -16,493.80 Over 90 Days -225.01 -549.30 -328.26 -31,117.27 -574.45 -10.52 -10,977.82 -12,385.84 -2,284.27 -266.08 -329.59 -406.40 -723.98 -882.42 -229.14 -238.92 -620.18 -214.10 -243.94 -191.34 -538.28 -100,898.19 -308.17 Balance Page: 4 0112 0096 0095 0093 0089 0087 0063 0085 0048 0051 0059 Grand Totals: 0000 Totals: 01 Richard D. Silliman, Trustee Silliman Family Decedent''s Trust 01 RMC Hiawassee LLC 01 Central Florida Educators Fed Credit Union 01 Wendys of NE Florida Inc 01 Circle K Stores Inc. 01 Westchester South Investments LLC 01 Metro West E&A LLC 01 Stonebridge Lakes Condo Assoc Inc 01 Ventura at Stonebridge Condo Assoc Inc 01 Vistas at Stonebridge Commons Condo Assoc Inc 01 Stonebridge Reserve Condo Assoc Inc 01 Metro Park One Condo Assoc Inc 01 Metro Park Four Condo Assoc Inc 01 Wash Depot I Inc 0029 0044 0047 Resident Unit 05/08/2014 3:55:21 PM MM Maintenance Fees DN Demand Collection Cost RN Reminder Collection Cost MM Maintenance Fees DN Demand Collection Cost RN Reminder Collection Cost 6475 Raleigh St 6200 Metrowest Blvd 6000 Metrowest Blvd Robert Trent Jones Dr 6302 Ducados Pointe 6302 Ducados Pointe 2405 S Hiawassee Rd 3396 Shallot Dr 5922 Metrowest Blvd 700 S Kirkman Rd S 1743 Park Center Dr 2351 Hiawassee Rd 5954 Metrowest Blvd 2850 S Kirkman Rd Unit Address 07/11/2013 02/12/2014 01/13/2014 01/13/2014 11/12/2012 11/12/2012 02/12/2014 01/13/2014 07/11/2013 09/20/2012 04/11/2014 04/11/2014 01/11/2013 01/13/2014 Status Date Totals: 04/30/2014 04/22/2014 04/22/2014 04/22/2014 04/17/2014 04/17/2014 04/15/2014 04/22/2014 04/30/2014 04/30/2014 04/17/2014 04/14/2014 04/29/2014 04/22/2014 Last Pay Date 17 191.13 495.19 489.88 5,219.52 2,730.29 2,641.77 1,708.92 3,986.77 124.60 192.39 487.60 617.34 114.46 181.49 Last Pay Amount Prepaid Report 0T03 METROWEST MASTER ASSOCIATION, INC. As of 04/30/2014 -107,176.95 -107,176.95 0.00 0.00 -107,176.95 -107,176.95 0.00 0.00 -20,515.74 -191.13 -495.19 -489.88 -5,219.52 -2,730.29 -2,641.77 -1,708.92 -3,986.77 -124.60 -192.39 -950.20 -386.56 -114.46 -181.49 Current -5,391.15 -5,391.15 0.00 0.00 -5,391.15 -5,391.15 0.00 0.00 0.00 Over 30 Days -22,416.72 -22,416.72 0.00 0.00 -22,416.72 -22,416.72 0.00 0.00 0.00 Over 60 Days -19,279.72 -19,244.72 -25.00 -10.00 -19,279.72 -19,244.72 -25.00 -10.00 0.00 Over 90 Days -154,264.54 -154,229.54 -25.00 -10.00 -154,264.54 -154,229.54 -25.00 -10.00 -20,515.74 -191.13 -495.19 -489.88 -5,219.52 -2,730.29 -2,641.77 -1,708.92 -3,986.77 -124.60 -192.39 -950.20 -386.56 -114.46 -181.49 Balance VIOLATIONS REPORT Violations By Unit Detail MetroWest Master Date : Limit By Unit Group : [All UnitGroups] Violation Status : Open Limit : Limit By Date Range Start Date : 04/13/2013 End Date : 05/13/2014 Sort By : Date Number of Violations Reviewed : Committee Members Present : Committee Member Signatures : Management Staff Present : CONSENT CALENDAR : Date Unit Address Violation Action Status COE MetroWest Master 05/07/2014 2401 S Hiawassee Rd Landscaping Needs to be Maintained 1st Notice Open Compliance Date : 05/23/2014 Correct In Days : 14 Owner Name : National Retail Properties LP Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and MWMA Development Guidelines and Courtesy Notice sent on 5/1/14, landscaping surrounding perimeter of property needs attention. Shrubs and irrigation along Hiawassee especially needs addressed. Notes : Letter History Date: Action : File Name : 5/7/2014 9:02:37 AM EST 1st Notice Violation_stNotice_20140507090236329. PDF 05/07/2014 7548 Westpointe Blvd Landscaping Clean Borders Compliance Date : 05/23/2014 Correct In Days : 15 Owner Name : Palma Vista HOA Inc Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and MWMA Development Guidelines and Courtesy Notice sent on 4/30/14, Palma Vista homeowners along perimeter wall line of Westpointe Blvd on the western side (4th & 6th home on right from main entrance) needs landscape maintained/manicured to remain inside their property line. Vines and growth outside of the wall need removed along fence line of Westpointe Blvd. 1st Notice Open Notes : Letter History Date: Action : File Name : 5/7/2014 8:15:42 AM EST 1st Notice Violation_stNotice_20140507081541058. PDF 05/07/2014 7380 Westpointe Blvd Landscaping Needs to be Maintained Compliance Date : 05/23/2014 Correct In Days : 14 Owner Name : Bermuda Dunes Private Residences Condo Assoc Inc Report Date : 05/13/2014 1st Notice Open Page 1 of 5 Violations By Unit Detail MetroWest Master Date Comments : Unit Address Violation Action Limit By Unit Group : [All UnitGroups] Violation Status : Open Limit : Limit By Date Range Start Date : 04/13/2013 End Date : 05/13/2014 Sort By : Date Status COE Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and MWMA Development Guidelines and Courtesy Notice sent on 5/1/14, Drainage Pond located at the western side of Hiawassee along perimeter of property needs aquatic treatment. Pond is full of hydrilla. Notes : Letter History Date: Action : File Name : 5/7/2014 8:59:05 AM EST 1st Notice Violation_stNotice_20140507085904144. PDF 05/01/2014 Piccadilly Ln Fence - Repair Compliance Date : 05/19/2014 Correct In Days : 15 Owner Name : Westchester Association at Metrowest Inc Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and MWMA Development Guidelines, homeowner fencing completely fell down per previous email notification on 4/15/14 backing up to the north of Tradewinds community. Notes : 5/9 from Chuck: violation for 6468 Piccadilly Lane regarding the fallen down fence. The owner will try to get the fence tacked back up. Chuck stated that he will respond in more detail about the violation. Letter History Date: Action : File Name : 5/1/2014 2:58:05 PM EST 1st Notice Violation_stNotice_20140501145804475. PDF 04/03/2014 Piccadilly Ln Privacy Wall Clean Compliance Date : 05/31/2014 Correct In Days : 15 Owner Name : Westchester Association at Metrowest Inc Comments : Pursuant to the MW Master Declaration of Protective Convenants & Restrictions Article IV & V and Courtesy Notice sent on 2/20/14, please give attention to cleaning the privacy wall that is seen from the perimeter of your property along Hiawassee. Notes : 5/13 from JS: I hope all is well. Thanks for your follow up email. We will place a stay on the “fine” recommendation of the Fine/Hearing held today until 5/31/14. However, there will be no further notices generated other than the fine recommended if we do not hear back from you on or before this date. I hope that helps ? 5/13 from Chuck: I am unable to attend that hearing in person today, due to a prior meeting conflict. However, we have contracted with Associa OnCall, the maintenance division, to chemically clean the wall to remove the minor efflorescence areas and to perform a routine preventive maintenance cleaning. In addition, though not cited by MWMA, we are also having all of the monument wall lettering (“Westchester”) repaired and reset, which were damaged due to vandalism and other causes. We expect this work to commence within the next 7 to 10 business days, and will document the work with photographs when completed. We would ask the MWMA’s consideration of a temporary ‘stay’ while we complete this work. In addition, my recollection in speaking with Westchester’s President , Calvert Wynn, was that he had also exchanged emails with you recently regarding this matter and asked for similar consideration. I will call you shortly to discuss. Thanks. 4/24 JS inspected. no compliance. 4/4 Notes from Brandy: I met with Jorge Cisneros at Westchester today regarding the wall cleaning violation and he stated that the wall will get cleaned he is first going to try to get bleach and water and scrub it off first. If that doesn’t work then he will try to get a pressure washer to clean it off. He also inquired about putting up a new wall in Westchester I gave him an ARC application. He stated that he was familiar with the form that needs to be filled out. He said that he would comply with the violation. Report Date : 05/13/2014 1st Notice Extension Open Open Page 2 of 5 Violations By Unit Detail MetroWest Master Date Letter History Unit Address Violation Action Limit By Unit Group : [All UnitGroups] Violation Status : Open Limit : Limit By Date Range Start Date : 04/13/2013 End Date : 05/13/2014 Sort By : Date Status COE Date: Action : File Name : 4/3/2014 10:35:26 PM EST 1st Notice Violation_stNotice_20140403223525907. PDF 4/24/2014 4:07:55 PM EST 2nd Notice (Hearing/Fine) Violation_ndNoticeHearingFine_20140424 160754684.PDF 03/21/2014 2869 Wilshire Dr Architectural Modification - Not Within ACC Guidelines Compliance Date : 06/12/2014 Correct In Days : 15 Owner Name : Metrowest Wilshire Plaza Condo Assoc Inc Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and Courtesy Notice dated 3/16/14 Paris Salon opened and logos on windows without proper approval of new business logo signage. No exterior building signage. Notes : 5/13 Fine/Hearing granted 30 day extension. Letter History Date: Action : File Name : 3/21/2014 10:27:59 AM EST 1st Notice Violation_stNotice_20140321102758883. PDF 4/11/2014 10:33:04 AM EST 2nd Notice (With Hearing) Violation_ndNoticeWithHearing_20140411 103303293.PDF 02/28/2014 920 S Kirkman Rd Roof - Needs to be cleaned Compliance Date : 05/31/2014 Correct In Days : 15 Owner Name : Walgreen Co Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V, the Walgreen & Pharmacy logo lettering is discolored and missing lens covers. Notes : 4/17/14 JS discussed with Chris White new mgr at Walgreens. Found that partial violation belonged to Valencia and forwarded to them accordingly. Granted extension through 5/31/14 to take care of building logo signs. Letter History Date: Action : File Name : 2/28/2014 3:54:10 PM EST 1st Notice Violation_stNotice_20140228155409521. PDF 3/21/2014 10:00:19 AM EST 2nd Notice (Hearing/Fine) Violation_ndNoticeHearingFine_20140321 100018308.PDF 3/21/2014 10:03:56 AM EST 2nd Notice (With Hearing) Violation_ndNoticeWithHearing_20140321 100356015.PDF 01/06/2014 7380 Westpointe Blvd Roof - Needs to be cleaned Compliance Date : 09/30/2014 Report Date : 05/13/2014 2nd Notice (With Hearing) Extension Extension Open Open Open Page 3 of 5 Violations By Unit Detail MetroWest Master Date Unit Address Violation Action Limit By Unit Group : [All UnitGroups] Violation Status : Open Limit : Limit By Date Range Start Date : 04/13/2013 End Date : 05/13/2014 Sort By : Date Status COE Correct In Days : 14 Owner Name : Bermuda Dunes Private Residences Condo Assoc Inc Comments : Pursuant to the MW Master Declaration of Protective Covenants & Restrictions Article IV & V and Courtesy Notice sent to you on 12/30/13, all roofs need to be cleaned. Notes : 4/23 JS: Hello Bonnie, Unfortunately, the Fine/Hearing is requesting that Bermuda provide verification regarding construction defect that is preventing you from the immediate success of cleaning the roofs. We’ve kept this item open to review towards end of September to see difference over 6 months with sun/rain. If you can please forward any documentation regarding construction defect involving your roofs so we can keep with file, that would be appreciated. Please provide by 4/30/14. 4/7 JS requested Fine/Hearing inspect roof for their input into closing violation. 4/4 from Bonnie: The roof treatment was competed yesterday for the entire property. Because of the water intrusion high pressure warning from the engineer we went with a foam product that can take up to 6 months to completely clean the roofs. It works with the sun and rain. If you need anything further please let me know. 4/4 from JS: Just wanted to reach out and follow up on this. Is this complete or do you need extended time? 2/27 from JS: Extended through 3/31/14. 2/27 from Bonnie: Just an update. Monday March 3rd the vendor will be onsite to start applying the product for the roofs. This will take most of the month due to the weather. I will let you know when it is complete. 2/11 from JS: I’m so sorry we haven’t connected. Thank you for your follow up and I’ve updated our records accordingly. We’ve extended through 2/28/14. Please update us on or before then. 2/11 from Bonnie: Sorry for the delay. I left several messages for you since my email system was down for over a week in January. I don’t think we ever connected on this issue verbally. I had to obtain expert guidance for the best way to handle the problem without destroying possible evidence, attached letter. I have completed the competitive bid process in order to comply with Section 718.3025, Fla Stat. The Board has approved a bid and we are moving forward with scheduling the cleaning. When I have the exact dates I will let you know. 1/27/14 from Bonnie: I am requesting bids and will let you know when I can have this done. 1/22/14 JS forwarded response: I left a message for you and I did receive your fax from Morrison Hershfield involving the challenges you are facing with the defective flashing details on your roofs at Bermuda Dunes. Please let me know today if possible, what estimated time frame you are looking at to complete the low flow/low pressure water spray and a mild-cleaning solution method of cleaning the roofs. 1/22/14 Bonnie Jordan with Bermuda Dunes forwarded fax from Morrison Hershfield regarding defective flashing details which may result in water penetration if roofs are pressure washed. Recommending roofs be swept to remove any debris and be washed with a low flow/low pressure water spray and a mild cleaning solution. Letter History Date: Action : File Name : 1/6/2014 4:37:30 PM EST 1st Notice Violation_stNotice_20140106163729779. PDF 06/11/2013 2300 S Kirkman Rd Other - Other Compliance Date : 05/31/2014 Correct In Days : 0 Owner Name : Kirkman Equities LLC Comments : Pursuant to the MW Master Declaration of Protective Convenants & Restrictions Article IV & V and courtesy notice given on 6/5/13: Unapproved fencing along pedestrian walkway of Kirkman Road by bus shelter is falling down. Please remove unapproved fencing. Also remove unapproved paver walkway. See City Bus Lynx email on 4/12/13: "There is a paver walkway that has been installed directly behind the service stop up to the parking lot. This paver walkway "implies" that people are to walk up it to reach Kirkman Commons from the service stop. It is my understanding that LYNX did not install this paver walkway. LYNX can not assume risk for the installation of the "implied walkway" made by the pavers. 2.) There are several locations of significant erosion of the landscape area between the parking lot of Kirkman Commons and the sidewalk. There is significant erosion of the landscape area behind the service stop also. 3.) There are numerous "pathways" through the landscape area between the parking lot of Kirkman Commons and the sidewalk. In other areas, the lushness of planting landscape discourages pedestrian crossing." Report Date : 05/13/2014 Extension Open Page 4 of 5 Violations By Unit Detail MetroWest Master Date Notes : Unit Address Violation Action Limit By Unit Group : [All UnitGroups] Violation Status : Open Limit : Limit By Date Range Start Date : 04/13/2013 End Date : 05/13/2014 Sort By : Date Status COE 4/4/14 from Jeff: Our contractor is currently procuring the parts for the hand rail...Our installer has indicated that to get the railing is approx 4-6 weeks. He does not want to start until this railing is in due to potential safety concerns. He is following up with his railing contractor to see what they can do to expedite the shipping of this. The work is anticipated to be substantially complete 3 weeks from the start date. Unfortunately, I have limited control over the time it took to permit. Workorder has been issued to the contractor. 4/4/14 JS requested commencement and completion times. 3/31/14 Permits approved. Project will commence within 30 days. 2/7/14 from Jeff: Yep...we are currently coordinating with FDOT on the MOT...permits should hopefully wrap up next week 2/7/14 from JS: requested status. 1/17/14 from Jeff: Followed up permitting. Our contractor is required to coordinate MOT and is doing so. We are almost there permitting 1/14/14 from JS: requested status. 12/5/13 from Jeff: Currently in process of permitting and getting prices for workorder 12/5/13 from JS: Just wanting to see what progress is being made regarding this… 10/24/13 JS spoke to Jeff Reine at Lynx. Design approved and going into permitting. 30 days for approval and job should commence around Christmas. 10/24/13 from Jeff: Working on getting into permitting. Our risk people approved it. let me double check agsin 10/9/13 from Jeff Reine at Lynx: We had to pursue some detailed survey on the site which was just completed. We hope to have into permitting in the next two weeks Fine Hearing agreed to extend until Lynx completed railing project. 6/19/13 from JS: Hello Scott, Oh, I’m sorry to hear that you’re part time due to budget constraints. Thank you for the update on the backflow and dumpster area. Unfortunately, the fencing by the bus shelter area hasn’t been approved and cannot be installed without MWMA prior approval. We already understand and have received notification from Lynx that they will not be moving the bus shelter. Please remove the fencing and apply according to the MWMA criteria. 6/19/13 from Scott Olver: Hi Julie. I am part time now for budget reasons and in the field most of the time and just checking emails. We had Kirkman on our renovation list this week before we got this notice. We did paint the backflow and we power washed and painted the dumpster enclosure. It looks like my kitchen now. Your request about the landscape fencing in the front is problematic. It is the only way we can control the flow of tresspassers to avoid erosion. Consider this temporary until they move the bus stop. Thanks Letter History Report Date : 05/13/2014 Date: Action : File Name : 6/11/2013 2:23:00 PM EST 1st Notice 1stNotice_2013611142314_14.pdf 7/1/2013 10:46:00 AM EST 2nd Notice (With Hearing) 2ndNotice(WithHearing) _201371104656_721.pdf Page 5 of 5 NEW BUSINESS a. Crisis Public Relations Communications Plan 2014 Crisis Public Relations Communications Plan 2014 Introduction The MetroWest Master Association (MWMA) FirstService Residential (FSR) Crisis Public Relations Communications Plan is intended to provide the information needed to optimize communication with internal and external audiences in the event of a crisis. Purpose The purpose of the MWMA/FSR Crisis Public Relations Communications Plan is to stabilize and unify the messaging in the event of a crisis while maintaining the reputation of MWMA and FSR. MWMA/FSR Crisis Management Team Designated Spokesperson Jim Drayton, President MetroWest Master Association Board of Directors 407-421-0548 [email protected] Jim Drayton is the primary spokesperson to represent MWMA, and the only spokesperson to the media, for consistency and clarity of messaging. He will be briefed as to messaging by Sonya Snyder to be the “face” of MWMA and thus, the only person to make official statements and answer media questions throughout any crisis. In the unlikely event Jim becomes unavailable on a media deadline, Sonya Snyder is the back-up spokesperson. Sonya Snyder, Patterson/Bach Communications (PB) Public Relations Director 407-645-1880 x106; C: 814-873-9251 [email protected] Julie Sanchez, MWMA General Manager, FSR 407-601-5995; C: 407-429-8606 [email protected] Patty Schmitt, MetroWest Public Safety Director 407-373-6049; C: 727-235-8665 [email protected] Dan Fournier, Regional Director, FSR 407-644-0010 [email protected] Any additional technical experts or advisors needed per type of crisis, will be researched by Sonya and PB, as to their value and data per the crisis at hand. Sonya will direct this research and information for the means of further messaging points, to Jim as needed, based on agreed messaging points moving forward from beginning to end of crisis communications needed. Fernando Dominguez, Senior VP, FSR 407-644-0010 [email protected] Hannah DeBevoise, Patterson/Bach Communications Social Media 407-645-1880 x104 [email protected] Crisis Public Relations Communications Plan 2014 1 Crisis Communications Procedure Crisis Communications Action Steps: • After first being alerted to a crisis by “boots on the ground,” Sonya Snyder, PB and MWMA/FSR Crisis Management Team will first meet by conference call or in-person (time allotting) to determine positioning and messaging points to media and, thus to the general public. Sonya will then prepare and disseminate media statements, in an on-going manner, to media, and will determine on-going messaging points in conjunction with the press releases and media alerts, for consistent messaging throughout all mediums. staff to carry and be able to quote from when approached by news sources. In addition, in advance of a crisis, parties will be instructed, as part of their job descriptions, and under the direction of their MWMA/FSR Crisis Team leader, to make no statements, comments or speculation to anyone on behalf of MWMA. This includes but is not limited to, employees, media and news journalists, or the general public on anything to do with MWMA, FSR, or the crisis at hand. Everyone’s communications job during a crisis is to refer all inquiries to PB and Sonya, in order to protect MWMA and contain the messaging for optimum results. • All members of this MWMA/FSR team will then, once informed, instruct their chain of command teams as needed, to fulfill the operations processes during said crisis and to inform on the public relations crisis process that is continuing. It is important for the MWMA/FSR Crisis Management Team to consistently remind their chain of command that during a crisis there is a pro-active plan in place to engage only a select spokesperson for the messaging to the public audiences and the MWMA/FSR team will address the internal teams. • Sonya and the extended MWMA/FSR Crisis Management Team will stay in constant contact, so they can keep everyone under their respective authority up-to-date on all developments, allowing PB and Sonya to disseminate the initial written statement to the media, directed to social media, and also through Jim to make any and all on-camera and in-person news statements on behalf of MWMA and FSR, while also being updated by the team as to their operational and respective accomplishments or challenges during the crisis. • There is only one person with authority to speak to media, and the larger internal team’s communication strategy is to direct the media to PB and Sonya at the first request – no matter where, when or who gets that first request on MWMA property or FSR headquarters. At this connection with the media, or media source, they are to respond to any inquiry with this learned statement of • Once the crisis is under control or finished, PB, Sonya and the MWMA/FSR Crisis Management Team will develop and distribute formal closing communication with all involved parties, as well as meet to discuss lessons learned, determine best practices, and execute follow-up steps for future crisis planning and preparation. “I would be happy to help you with this, please call Public Relations Director Sonya Snyder at 407-645-1880 or her cell at 814-873-9251. She would be happy to assist you with more information and to arrange any and all interviews.” • PB recommends printing on business card–sized paper, this “Crisis Communications Card” which would be for all Crisis Public Relations Communications Plan 2014 Authorized MWMA/FSR Spokesperson • Jim Drayton, President, MetroWest Master Association Board of Directors (to all audiences, including community, media, etc.) Alternate Authorized MWMA/FSR Spokesperson • Sonya Snyder, Patterson/Bach Director of Public Relations (to all audiences, including community, media, etc.) 2 Crisis Coordination Once a crisis has occurred, PB and Sonya Snyder will serve as the lead for public relations crisis coordination for MWMA/FSR and be responsible for managing the messaging and following crisis communication processes: Instructions – The Director of Public Relations will: • Gather all factual information regarding the nature and severity of the crisis from the boots on the ground, and the MWMA/FSR Crisis Management Team, and other active informed sources, to assume control of and responsibility for the forthcoming positioning, messaging, and protection of MWMA/FSR within the media communications process. • Contact members of the MWMA/FSR Crisis Management Team to alert full team, to immediately be accessible for an in-person meeting or conference call, based on timing, type of crisis and media demand. • The MWMA/FSR Crisis Management Teams will then remind and instruct all staff and applicable MWMA members that we are in “Crisis Mode” and to proceed as previously instructed - refer all telephone calls and other inquiries regarding the crisis to PB and Sonya. Under no circumstances shall any information or speculation be provided to anyone, including family and friends. PB recommends that the “Crisis Communications Card” would be printed for the use by each individual, to direct the news source to PB for follow-up. This communications is recommended to be printed on a business-sized card for all staff to have on hand as needs arise. It will state the quote they will give, and should be used verbatim: others possibly involved, are notified, via their chain of command, concerning the general nature of the crisis and are instructed to make no statements, comments or speculation of any kind to anyone on behalf of MWMA. This may be required to be enforced through employment or contractual means, to be universally effective, moving forward. • Meanwhile, PB and Sonya will be “the gatekeeper to the media” by first interviewing the media as to their scope on the story at hand, and the information, questions and focus they desire moving forward. PB will then research and seek out one to four eight-second sound bite messaging points. These messaging points will be applicable for Jim’s use as the spokesperson, and will also honestly answer the most pressing questions of the reporters if possible. One goal is to make sure the MWMA/FSR messaging is paramount, concerning the Who, What, When, Where, How and Why to the media’s specific inquiries, while protecting MWMA/FSR’s interests. This process is evolving and on-going throughout the crisis and after, as the media inquiries continue. • Coordinate with MWMA/FSR Crisis Management Team to instruct their receptionists and those on phone duty, to maintain a log of all incoming calls, rumors, and any other crisis-relative information for review and follow-up during and after the crisis, to include but not be limited to name, title, organization, cell phone, if they accept text or not, and email. • “I would be happy to help you with this, please call Public Relations Director Sonya Snyder at 407-645-1880 or her cell at 814-873-9251. She would be happy to assist you with more information and to arrange any and all interviews.” • After initial push, PB and Sonya will arrange the press conference if needed, and will prepare talking points for said scheduled press conference. Based on crisis, an alternate option is to finalize an announcement to the media via written statement. • MWMA/FSR Crisis Management Team will ensure (when applicable) that all members, employees, and other sources needed, such as select vendors, suppliers, or • Appropriate location for all MWMA press conferences will be at The Hamptons, unless otherwise warranted. Crisis Public Relations Communications Plan 2014 3 Standard Receptionist/Front Line “Boots on the Ground” Standard Crisis Communications Statement to Outside Inquiry Instructions: Note: Collect from every inquiry: If the caller is confrontational or threatening in his/her attempts to get information, MWMA/FSR Crisis Management Team must continue to remind staff to reiterate only the communications as given, and to not depart from it or be coaxed or badgered to provide even what might seem as unrelated information. All media have their news story angles they seek confirmation for. It is important that all media get the same messaging from any source. Though it is often not possible to contain every opportunity for a negative situation, this system helps minimize the opportunities for contradictory or damaging messaging leaking to the press. The caller’s name, title, company, cell phone, email and if they accept texts or not, and also record their inquiry exactly (or as closely as asked), if possible. Standard Crisis Communications Statement: “I would be happy to help you with this, please call Public Relations Director Sonya Snyder at 407-645-1880 or her cell at 814-873-9251. She would be happy to assist you with more information and to arrange any and all interviews.” For Press Conferences: MWMA/FSR Crisis Management Team will oversee logistics to set up The Hamptons for a press conference, to specs predetermined with PB, in advance of crisis. PB will then relay date and time and focus as well as a one-page media alert to all applicable news outlets. Note: It is critical to remember: Do not respond with “No Comment” but only the communication that will forward them to PB and Sonya for follow-up. MWMA/FSR Crisis Management Team’s Standard Crisis Communications Statement to Employees, Members, Vendors, etc. “We have just been informed of (state general nature of the crisis with no details or names). As we have instructed you and as you have this contact on your cards, if a member of the media contacts you, please forward them to Patterson/Bach Public Relations Director Sonya Snyder, who is awaiting all inquiries to assist them. She will be in charge of all messaging for control and consistency at this time. Thank you for your cooperation.” It is important that no employee make any statement, comment, or speculation to any member of the media, vendors, industry peers, the general public, or family and friends of the victim(s), etc. Sonya Snyder is the only authorized contact and source to the media. If you have any questions or if you hear of any rumors or Crisis Public Relations Communications Plan 2014 additional information related to the crisis, please contact your MWMA/FSR Crisis Management Team leader, who will forward this to Patterson/Bach Communications and Sonya for review. We appreciate your staying within our protocols at this time. This includes following communications procedures as requested and to remember to use only that, and do not respond with “no comment.” There are many people working together to gather information, so that we may keep you updated with new developments and next steps. Thank you, in advance, for your commitment to helping this situation by following these MWMA/FSR policies. 4 Incident Call Log The purpose of this log is to track, document and record all incoming calls, rumors, and crisis applicable communications, so that Patterson/Bach Communications and Sonya Snyder is able to efficiently and effectively review and prioritize inquiries expeditiously. This log significantly aids in the organized transfer of consistently formatted data from one or more receptionists (or others who answer Date Time phones at various locations or may be recruited to do so in the event of a crisis), to Sonya. Because of multiple receptionists, make sure each receptionist also provides his or her name, title, and cell/address for follow-up as may be needed. Please print clearly. Caller’s Name Title Organization Cell # Accept Texts? Email address Caller’s Name Title Organization Cell # Accept Texts? Email address Caller’s Name Title Organization Cell # Accept Texts? Email address Caller’s Name Title Organization Cell # Accept Texts? Email address Caller’s Question: Date Time Caller’s Question: Date Time Caller’s Question: Date Time Caller’s Question: Then record inquiry as close to the way it was asked as possible, verbatim is optimum. Forward to PB and Sonya Snyder. Respond to ALL inquiries with: Date Time Receptionist’s Name Title Crisis Public Relations Communications Plan 2014 “I would be happy to help you with this, please call Public Relations Director Sonya Snyder at 407-645-1880 or her cell at 814-873-9251. She would be happy to assist you with more information and to arrange any and all interviews.” Organization Cell # Accept Texts? Email address 5 Media Communications Management - Background General Jim Drayton or PB and Sonya Snyder should be the only persons to make any and all statements to the media, and PB and Sonya Snyder will be the only public contact to the media until such time as PB has opened and has vetted the interview process and questions/answers for Jim. Once the crisis is finished, a complete investigation has been executed, and the final details are announced that releases MWMA/FSR from all liability, then PB and Sonya Snyder will produce a final, truthful and informative statement to the media for Jim to give verbally, or in a release format from MWMA/FSR, based on crisis criteria and interest. In all such situations, proper protocol demands that the critical first announcement should be short and provide only verified information until more facts are determined and discussed with MWMA/FSR team to ensure that releasing that information to the media is appropriate. Optimally, a timeframe for updates will be arranged, to help control the amount of random, ongoing inquiries. For example, if the first announcement is made at 9 a.m., then we could state that a press conference is planned for 2:30 p.m. to Crisis Public Relations Communications Plan 2014 ensure time to gather additional information, prepare talking points, spokesperson, and present them to the media and general public. In some cases this is not possible and this is only an option. In more dire circumstances, more on-going communications and media alerts are sent as the story unfolds to news sources, and a press conference is pushed back for a later time or withdrawn as an option. This is all determined in agreement by the crisis type, core situation, and liability potentials for MWMA/FSR. During the first announcement, it is also important to clearly identify the name and direct contact phone number to which all inquiries should be directed (i.e., Sonya Snyder). PB and Sonya will handle all requests for news source information, as she is collating and disseminating the compilation of information from which she will draft valid talking points. Again, using communications tools as given, is optimal: “I would be happy to help you with this, please call Public Relations Director Sonya Snyder at 407-645-1880 or her cell at 814-873-9251. She would be happy to assist you with more information and to arrange any and all interviews.” 6 Media Communications Management - Background Media Depending on the severity of the incident, especially regarding loss of life, regional and/or national media may have interest in the story. Also, local media will often choose to follow the story closely and request the most information, which can significantly multiply the inquiries and pressure of the timing and frequency of updated statements. It is important to remember our information has to be truthful, accurate, timely and straightforward. We will try to meet media deadlines, but ONLY when substantiated information can be released, not speculation. It is the responsibility of the MWMA/FSR Crisis Management Team to disseminate and approve the facts to PB and Sonya, who will then plan the messaging and positioning to give the correct data and facts to the media. In order for media to provide accurate reports, and trust MWMA in the crisis and the future, Sonya must receive accurate data from the MWMA/FSR Crisis Management Team, their sources and boots on the ground who have the first-hand facts of the crisis. The media require as much information and access as possible. When possible and Crisis Public Relations Communications Plan 2014 if timing allows, printed media alerts, press releases and social media where applicable, will assist. PB and Sonya will work with the MWMA/FSR Crisis Management Team to receive approval for talking points for press conferences, statements for press releases, and responses to inquiries. It is imperative that PB and Sonya have an open door policy with every member of the MWMA/ FSR Crisis Management Team. That the MWMA/FSR team respects the crisis as an immediate, time-sensitive entity, which requires a “dropeverything” mentality within the team for instant responses and approvals or immediate revisions to inquiries. Only this agreement in advance will result in PB’s ability to be able to act efficiently and appropriately to contain a crisis and protect the client’s reputation, if possible, based on actual crisis. Because of the time sensitivities within a crisis and the fact that only after each of the individuals on the MMWA/FRS team has approved the document(s) can they be released, this immediate sensitivity is critical to any success within a crisis situation. 7 b. c. METROWEST MASTER ASSOCIATION, INC. FINANCIAL STATEMENTS December 31, 2013 JOSEPH V. MARULLO, SR. LLC Certified Public Accountant METROWEST MASTER ASSOCIATION, INC. FINANCIAL STATEMENTS December 31, 2013 METROWEST MASTER ASSOCIATION, INC. TABLE OF CONTENTS December 31, 2013 Page INDEPENDENT AUDITOR’S REPORT 1 FINANCIAL STATEMENTS: Balance Sheet 2 Statement of Revenues, Expenses, and Changes in Fund Balances 3 Statement of Cash Flows 4 Notes to Financial Statements 5 JOSEPH V. MARULLO, SR. LLC Certified Public Accountant INDEPENDENT AUDITOR’S REPORT Board of Directors Metrowest Master Association, Inc. Orlando, Florida I have audited the accompanying financial statements of Metrowest Master Association, Inc. which comprise the balance sheet as of December 31, 2013, and the related statements of revenues, expenses, and changes in fund balances, and cash flows for the year then ended, and the related notes to the financial statements. Management’ Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of the financial statements in accordance with accounting principles generally accepted in the United States of America; this includes the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error. Auditor’s Responsibility My responsibility is to express an opinion on these financial statements based on my audit. I conducted my audit in accordance with auditing standards generally accepted in the United States of America. Those standards require that I plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. Accordingly, I express no such opinion. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of significant accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my audit opinion. Opinion In my opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Metrowest Master Association, Inc. as of December 31, 2013, and the results of its operations and its cash flows for the year then ended in conformity with accounting principles generally accepted in the United States of America. Joseph V. Marullo, Sr., CPA LLC Orlando, Florida March 31, 2014 1561 ANNA CATHERINE DRIVE ORLANDO, FLORIDA 32828 407-281-6005 MEMBER OF FLORIDA INSTITUTE OF CERTIFIED PUBLIC ACCOUNTANTS METROWEST MASTER ASSOCIATION, INC. BALANCE SHEET December 31, 2013 ASSETS Cash Cash - Future capital improvements Accounts receivable, net of allowance for doubtful accounts of $39,928 Prepaid insurance Prepaid expenses $ 348,817 425,344 371,671 4,611 219 $ 1,150,662 LIABILITIES AND FUND BALANCES Collection fees due Accrued expenses Prepaid assessments Loan payable-BMO Harris TOTAL LIABILITIES DESIGIGNATED FUNDS FOR FUTURE CAPITAL IMPROVEMENTS FUND BALANCES $ 1,474 36,207 104,784 527,928 670,393 425,344 54,925 480,269 $ 1,150,662 The accompanying notes are an integral part of this statement. 2 METROWEST MASTER ASSOCIATION, INC. STATEMENT OF REVENUES, EXPENSES, AND CHANGES IN FUND BALANCES For the Year Ended December 31, 2013 REVENUES Assessments Late fee interest Litigation legal income Legal fee income Signage income Marketing activities Interest income Other $ 2,106,277 45,270 328,828 4,821 18,575 40,383 835 4,276 $ 2,549,265 $ 182,853 359,580 41,194 44,688 146,257 105,456 55,980 60,405 565,953 152,913 111 25,070 3,704 2,544 6,255 12,000 12,252 125,977 39,678 275,675 14,206 529,717 - EXPENSES Repairs and maintenance Grounds maintenance Lake maintenance Irrigation Salaries and benefits Utilities Management fees Professional fees Legal fees Litigation expense Licenses, taxes permits Insurance Loan interest Advertising Office expenses and supplies Office rental Camera maintenance Marketing Marketing events Security services Miscellaneous Special projects - irrigation Major repairs and replacements 2,762,468 EEXCESS (DEFICIENCY) OF REVENUES OVER EXPENSES (213,203) FUND BALANCES - BEGINNING FUND BALANCES - ENDING 693,472 $ 480,269 The accompanying notes are an integral part of this statement. 3 METROWEST MASTER ASSOCIATION, INC. STATEMENT OF CASH FLOWS For the Year Ended December 31, 2013 CASH FLOWS FROM OPERATING ACTIVITIES Cash received from assessments Interest received Other income received Operating expenses paid $ 2,165,598 835 442,153 (2,771,426) (162,840) CASH (USED) BY OPERATING ACTIVITIES CASH FLOWS FROM FINANCING ACTIVITIES Proceeds from loan 527,928 NET INCREASE IN CASH 365,088 CASH - BEGINNING OF YEAR 409,073 CASH - END OF YEAR $ 774,161 $ (213,203) RECONCILIATION OF EXCESS (DEFICIENCY) OF REVENUES OVER EXPENSES TO CASH PROVIDED BY OPERATING ACTIVITIES Excess (deficiency) of revenues over expenses Adjustments to reconcile excess of revenues over expenses to net cash provided by operating activities: (Increase) decrease in: Assessments receivable (net) Prepaid insurance Other asset Increase (decrease) in: Accounts payable Collection fees due Accrued expenses Prepaid assessments CASH (USED) BY OPERATING ACTIVITIES 26,852 (3,110) 10,227 (33,083) 615 16,393 32,469 $ (162,840) The accompanying notes are an integral part of this statement. 4 METROWEST MASTER ASSOCIATION, INC. NOTES TO FINANCIAL STATEMENTS NOTE A - NATURE OF ORGANIZATION Metrowest Master Association, Inc. (the Association), is incorporated under the laws of the State of Florida as a not-for-profit corporation for the purpose of providing architectural control, maintenance and preservation of the common areas of a master planned community known as Metrowest, consisting of residential property units, commercial property units (retail establishments and offices) and a golf and country club, located in Orange County, Florida. All community associations within Metrowest, owners of property units not subject to a community association declaration, and the developer of the master planned community are members of the Association. The owners of property units, which are subject to the covenants and restrictions of the Master Declaration of Protective Covenants and Restrictions for Metrowest (the “Declaration”), including the obligation to pay assessments to the Association The Association is managed by the Board of Directors (the Board). The Board has contracted with FirstService Residential (the Property Manager) to manage the property. NOTE B - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Fund Accounting To ensure observance of limitations and restrictions placed on the use of resources available to the Association, the Association maintains its accounts in accordance with the principles of fund accounting. This is the procedure by which resources for various purposes are classified for accounting and reporting purposes into funds established according to their nature and purposes. The Operating Fund is used to account for financial resources available for the general operations of the Association. Disbursements from the Operating Fund are generally at the discretion of the Board of Directors and the Association manager. In addition, the Board has designated funds for future capital improvements. Disbursements from any future replacement and deferred maintenance fund and from any future special purpose fund may be made only for their designated purpose. Property and Equipment Real property owned by individual unit owners in common and improvements to such property are not capitalized in the financial statements. Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect certain reported amounts and disclosures. Accordingly, actual results could differ from those estimates. 5 METROWEST MASTER ASSOCIATION, INC. NOTES TO FINANCIAL STATEMENTS NOTE B - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Continued Date of Management’s Review In preparing the financial statements, the Association’s management has evaluated events and transactions for potential recognition or disclosure through March 31, 2014, which is the date the financial statements were available. Member Assessments Each community association within Metrowest is responsible for the collection of assessments imposed on each property owner. If a community association has not collected its assessments from an owner under its jurisdiction, it shall notify the Association of the identity of such owner. Upon reliance of such information, the Association may impose a lien on such delinquent owner’s property unit. The Association considers assessments delinquent if they are more than ten days in arrears. Any excess assessments at year-end are retained by the Association for use in future years. The Association provides for doubtful accounts based on experience and analysis of individual accounts. When the collectability of a receivable becomes questionable, an allowance for doubtful accounts is established. When specific accounts are determined to be uncollectible, they are written off by charging the allowance and crediting the receivable. At December 31, 2013, the Association had assessments receivable of $371,671, net of allowance of doubtful accounts of $39,928. Statement of Cash Flows The Association considers all investments with an original maturity of three months or less to be cash equivalents. NOTE C - INCOME TAXES Homeowners’ associations may elect to be taxed as regular corporations or as homeowner's associations. The Association elected to be taxed as a homeowner’s association for the year ended December 31, 2013 and filed Form 1120-H. Under that election, the Association is taxed on its nonexempt function income, such as interest earnings, at a flat rate of 30%. Exempt function income, which consists primarily of member assessments, is not taxable. There were no income taxes due for the year ended December 31, 2013. Under federal and state income tax laws, the Association’s income tax returns are subject to examination by the applicable taxing authorities. The time period during which a return may be selected by a taxing authority for examination is generally three years from the due date of the tax return including extensions. At December 31, 2013 the Association’s tax years that remain subject to examination are 20102013. In evaluating the Association’s tax provisions and accruals, the Association believes that its estimates are appropriate based on current facts and circumstances. The Association continually evaluates expiring statutes of limitations, audits, proposed settlements, changes in tax law, and new authoritative rulings. 6 METROWEST MASTER ASSOCIATION, INC. NOTES TO FINANCIAL STATEMENTS NOTE D - FUTURE MAJOR REPAIRS AND REPLACEMENTS Florida Statutes allow homeowners’ associations to budget reserve accounts for capital expenditures and deferred maintenance for which the association is responsible. An association shall be deemed to have provided for reserve accounts when reserve accounts have been initially established by the developer or when the membership of the association affirmatively elects to provide for reserves. Once an association provides for reserve accounts in the budget, the association shall thereafter determine, maintain, and waive reserves in compliance with the Florida Statutes. Accumulated funds, which aggregate $425,344 at December 31, 2013, are held in separate bank accounts and are not generally available for operating purposes. The Association’s board of director’s engaged a Reserve Specialist who completed a Future Capital Fund Study in 2012. Actual expenditures, however, may vary from the estimated amounts and these variations may be material. Therefore, amounts accumulated may not be adequate to meet future needs. If additional funds are needed, however, the Association has the right to increase regular assessments or it may delay major repairs and replacements until funds are available. NOTE E – LITIGATION The Association is involved in various types of current and potential litigation of which the outcomes are uncertain at the date of the report. The Association’s attorneys intend to vigorously pursue and defend any litigation and expect that a favorable outcome will be achieved. NOTE F – BMO HARRIS BANK LOAN The Association entered into a non-revolving line of credit and term loan with BMO Harris Bank (bank). The bank authorized the loan up to $1,700,000. The purpose of the loan was to provide funds for capital improvements to the Metrowest Master Association irrigation system. The loan is a non-revolving line for 18 months then a 60 month amortizing term loan. The interest rate is 4% fixed and the repayment schedule includes interest only for 18 months, then monthly principal and interest payments of approximately $31,308.09, based on a 60 month amortization. The loan will mature in 6.5 years and is collateralized by assignment of assessments and a UCC 1 line on assets. In addition, the loan agreement has required covenants and general conditions which have to be met. Loan proceeds received during 2013 were $527,928. NOTE G – UNINSURED CASH BALANCES The Association maintains its cash balances at several financial institutions. Accounts at each institution are secured by the Federal Deposit Insurance Corporation up to $250,000. Uninsured balances are approximately $118,208 at December 31, 2013. NOTE H – SUPPLEMENTAL CASH FLOW INFORMATION Income taxes paid $0 Interest paid $3,704 7 d. Rules and Regulations of MetroWest Master Association Inc. PREAMBLE Pursuant to ¶ 3.6 of the Master Declaration of Protective Covenants and Restrictions for MetroWest (the “Declaration”), the METROWEST MASTER ASSOCIATION INC. (the “MWMA”) has determined that it is in the best interest of the Owners to promulgate and enforce Rules and Regulations consistent with the Declaration as it may deem to be in the best interest of the OWNERS. Periodically, these Rules and Regulations may be revised, amended and supplemented as necessary in order to further implement and carry out the intent of the Declaration and related Governing Documents. A copy of all Rules and Regulations established hereunder and any amendments thereto shall be made available to all OWNERS and Residents by the MWMA by posting on the MWMA website at metrowestmaster.com. Failure of an OWNER or Resident to review the Rules and Regulations on the MWMA website or to otherwise obtain a copy of the Rules and Regulations shall not excuse such OWNER or Resident from the requirement to abide by the Rules and Regulations. Such Rules and Regulations may be enforced by legal or equitable action of the MASTER ASSOCIATION. Sanctions for violations of Rules and Regulations may include reasonable monetary fines and suspension of the right to vote and the right to use of the Common Area. Prior to any decision to suspend voting rights or the right to use of the Common Area, or to impose a monetary penalty, the BOARD of MWMA shall grant notice and hearing pursuant to the Bylaws. RULES AND REGULATIONS 1. MEMBER COMMUNITY ASSOCIATIONS TO PROVIDE NOTICE OF MEETINGS. 1.1 All Member Community Associations as defined in the Declaration shall provide electronic notification to MWMA via its management email address of all meetings of its property/unit owners, board members and committees, including the date, time, location and agenda for such meeting. 1.2 The electronic notification shall occur immediately upon the setting of such meeting, in order to allow the MWMA adequate time to appoint a representative to attend the meeting, at the MWMA’s sole discretion. 1.3 As set forth in the Declaration, the MWMA shall have the absolute power to veto any action taken or contemplated to be taken, and have the absolute power to require specific action to be taken, by any Community Association. 2. MEMBER COMMUNITY ASSOCIATIONS TO PROVIDE BUDGET ANNUALLY AND OFFICIAL RECORDS UPON REQUEST. 1 2.1 2.2 All Member Community Associations as defined in the Declaration shall provide to the MWMA electronic copies of their budget on an annual basis beginning January 1, 2015, and by January 1 of each year therafter. All Member Community Associations as defined by the Declaration shall immediately produce for inspection by the MWMA upon request a copy of any Official Records maintained by that Community Association pursuant to Fla. Stat. §§ 718-720 (2013). 3. LEASING CRITERIA. 3.1 The implementation of minimum leasing criteria within MWMA is necessary in order to define the character of the community by lowering crime, assuring the safety of residents, preserving property values and generally maintaining the intended quality, character and image of the community. 3.2 Therefore, all Homeowners Associations, Condominium Associations and Rental Apartments within MWMA shall provide within 30 days of the posting of this Rule, any and all policies or other requirements for leasing units, including but not limited to any applicant/tenant approval criteria, form applications, criminal and/or credit check requirements and procedures for identifying residents/occupants, including identification of vehicles owned or driven by residents/occupants. 3.3 Any Homeowners Association, Condominium Association or Rental Apartment which does not promptly provide their existing leasing policies described above, or who does not have such policies in effect to the satisfaction of the MWMA, will be required to adopt minimum leasing criteria to be approved by MWMA, including but not limited to reasonable minimum limits on length of lease, requirements for criminal and financial background checks for potential leasing residents/tenants, and requirements that the Homeowners Association, Condominium Association or Rental Apartment obtain and retain on file at their office copies of all driver’s license or state issued ID of all dwelling residents/occupants and license plate numbers for all vehicles used by such residents/occupants. 3.4 Beginning on January 1, 2015, all Homeowners Associations, Condominium Associations and Rental Apartments must provide a copy of their leasing criteria described above to the MWMA on an annual basis. 3.5 If a Condominium Association or Rental Apartment fails to implement and/or enforce their leasing criteria, the MWMA has the power to require such action take place and will seek all necessary steps to ensure compliance. The MWMA may assess that Member for the cost of such enforcement as well as impose monetary fines and suspend voting rights as described above and in the Declaration. 2 4. RIGHT OF ACCESS TO BE GRANTED FOR PUBLIC SAFETY INITIATIVE. 4.1 The MWMA seeks to promote the security of the Owners and Residents of Property Units within MetroWest, as a safe and thriving community is a paramount goal. The MWMA has the power to provide for or contract for private security, fire safety or other outside services, as its Board deems necessary or appropriate. 4.2 As such, the MWMA has an easement for access to enter upon property to provide for the service of security, including rights of ingress, egress and access for persons and equipment as necessary for such purposes. 4.3 As part of promoting the safety and security of the Owners and Residents of Property Units within MetroWest, the Board is implementing a Public Safety Initiative. 4.4 This Public Safety Initiative may require the entry upon private property. Therefore, the MWMA reaffirms its right to enter such property, and requires the cooperation of the Owner/Resident of the property. 4.5 All Community Associations within MetroWest that restrict access to the public by gate or guard must immediately provide gate code or other information necessary for MWMA or its agents to have immediate access to enter the community. 5. REQUEST PROCESS FOR INSPECTION AND COPYING OF MWMA’S RECORDS. 5.1 5.2 5.3 5.4 5.5 5.6 All record requests must specifically identify the Official Records (as defined by Fla. Stat. § 720.303(4)) which are to be inspected and/or copied. MWMA will use its best efforts to meet all reasonable requests for access to the Official Records within 10 business days of any written request submitted to the MWMA Board or other designee. Compliance with a record request may occur simply by having certain records available on MWMA’s website via the internet at metrowestmaster.com. Other records not available on MWMA’s website shall be inspected and/or copied only during regular office hours, and no more frequently than one 8-hour business day per month per parcel owner. Such inspections will occur only at the MWMA’s Management office location. If a photocopy machine is available at the Management office, MWMA will provide copies on request during the inspection if the entire request is limited to no more than 25 pages at 25 cents per page. If a photocopy machine is not available or the records requested to be copied exceed 25 pages in length, the MWMA may have copies made by an outside duplicating service and may charge the actual cost of copying. 3 5.7 5.8 5.9 Additionally, MWMA may impose fees of $20 per hour to cover the costs of providing copies of the Official Records, including the costs of copying and the costs required for personnel to retrieve and copy the records, if the time spent retrieving and copying the records exceeds one-half hour and if the request is more than 25 pages. MWMA will allow a member, or his or her authorized representative, to use a portable device, including a smartphone, tablet, portable scanner, or any other technology capable of scanning or taking photographs, to make an electronic copy of Official Records in lieu of providing a copy of such records. Pursuant to Fla. Stat. § 720.303(5)(c)(1)-(7) certain records are not accessible to members or parcel owners and will not be produced for inspection or copying. These records include, but are not limited to, any records protected by the lawyerclient privilege and the work-product privilege; personnel records; medical records; social security numbers and certain other personal identifying information. 6. FINES AND SUSPENSIONS 6.1 6.2 6.3 6.4 The MWMA may levy fines, and impose suspension of membership rights (if applicable to a Member), against any person, parcel owner, Community Association or Member who violates any provision of the Governing Documents of the MWMA. Fines or suspension may be levied or imposed through the issuance of a Notice of Violation to the violating party, and in such event the violation party shall be entitled to a single hearing in front of the Fining Committee, which shall be held no earlier than 14 days following the issuance of the Notice of Violation. The MWMA may, in its sole discretion and without duty to do so, provide courtesy notices for certain violations in advance of the issuance of a Notice of Violation. The providing of such a courtesy notice shall not amount, at that time, or in the future, to any waiver or limitation of the right of the MWMA to impose fines or suspend membership privileges for any violation. The issuance and providing of a Notice of Violation and the waiting period of 14 days prior to a hearing on the violation shall not act or be construed as a cure period, and the MWMA may proceed with the levying of a fine, or imposition of suspension against the violating party, in its sole discretion, regardless of whether the violation is cured or abated during said 14 day period. The MWMA shall have the right to levy the maximum fine, both daily and in total, as provided under Chapter 720, Florida Statutes, as amended from time to time. 4 e.