Agenda - Arun District Council
Transcription
Agenda - Arun District Council
abcd Arun District Council Civic Centre Maltravers Road Littlehampton West Sussex BN17 5LF Tel: (01903 737500) Fax: (01903) 730442 DX: 57406 Littlehampton Minicom: 01903 732765 e-mail: [email protected] Democratic Services Officer: Jane Piper (Ext. 37822) 3 October 2014 ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP 14th October 20148th May 2013 A meeting of the Environmental Services & Community Development Working Group will be held in the meeting room at the Look and Sea Centre, 61-63 Surrey Street, Littlehampton BN17 5AW (please note change to usual venue) on Tuesday 14 October at 6.00 pm and you are requested to attend. Members: Councillors; Councillors Mrs Madeley (Chairman), Hitchins (Vice-Chairman) Brooks, English, Holman, Jones, Nash, Oliver-Redgate, Mrs Pendleton, Squires. AGENDA 1. APOLOGIES FOR ABSENCE Please send your apologies to Jane Piper – tel: 01903 737822 or e-mail: [email protected] 2. DECLARATIONS OF INTEREST Members and Officers are reminded to make any declaration of personal and/or prejudicial/pecuniary interests that they may have in relation to items on this agenda. You should declare your interest by stating: a) b) c) the item you have the interest in whether it is a personal interest and the nature of the interest whether it is also a prejudicial/pecuniary interest You then need to re-declare your interest and the nature of the interest at the commencement of the item or when the interest becomes apparent. Page 1 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 3. ITEMS NOT ON THE AGENDA THAT THE CHAIRMAN OF THE MEETING IS OF THE OPINION SHOULD BE CONSIDERED AS A MATTER OF URGENCY BY REASON OF SPECIAL CIRCUMSTANCES. 4. MINUTES To approve as a correct record the Minutes of the meeting of the Environmental Services & Community Development Working Group held on 9 July 2014 (attached). 5. FLOOD SUPPORT SCHEME - REPAIR & RENEWAL GRANT This briefing paper gives information on the repair and renewal grant for homeowners and businesses flooded during the period from December 2013 to March 2014. 6. UPDATE ON ENVIRONMENTAL ENFORCEMENT PROJECT ON DOG FOULING This report aims to provide members with an update on the project so far. 7. OVERVIEW OF PUBLIC CONVENIENCES WITHIN THE ARUN DISTRICT This report provides research undertaken to aid the development of a strategy for the most effective provision of Public Conveniences in the district. It is currently work in progress and is brought before members of this working group for discussion prior to further work being undertaken by officers. 8. PENALTY CHARGE SURPLUS INCOME: PRIORITIES FOR INVESTMENT This report identifies the surplus income generated from Civil Parking Enforcement and gives a list of options of how this surplus can be used. It identifies various items of expenditure and places them into what is considered the priority. 9. WORK PROGRAMME To review and update the work programme (attached to minutes of previous meeting at agenda item 4) 10. DATE OF NEXT MEETING To note that the next scheduled meeting of this Working Group is 16 December 2014 Environmental Services & Community Development Working Group MeetingTetest TEnvironmental Services & Community Development Working Group Meeting test Page 2 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 ‘Subject to Approval at the Next Working Group Meeting’ Environmental Services & Community Development Working Group 09.07.14 ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP 09 July 2014 at 6.00 p.m. Present: - Councillors Mrs Madeley (Chairman), Hitchins (Vice-Chairman), Brooks, English, Holman, Jones, Nash Mrs Pendleton and Squires. Councillors Chapman, Dendle and Wotherspoon were also present for part or all of the meeting. 1. ELECTION OF CHAIRMAN AND VICE-CHAIRMAN Nominations for the role of Chairman of the Environmental Services & Community Development Working Group for the Municipal Year 2014/15 were requested. Councillor Mrs Madeley was proposed, seconded and duly elected as Chairman. The Chairman then requested nominations for the role of Vice-Chairman of the Environmental Services & Community Development Working Group. Councillor Hitchins was proposed, seconded and duly elected as ViceChairman. 2. APOLOGIES FOR ABSENCE Apologies for absence had been received from Councillor OliverRedgate. 3. DECLARATIONS OF INTEREST There were no Declarations of Interest made. 4. MEETING TIMES The Working Group RESOLVED That the start time for meetings of the Environmental Services & Community Development Working Group for the municipal year 2014/15 be 6.00pm 5. TERMS OF REFERENCE It was noted that the proposed Terms of Reference for the working group were based on those for last year, and were subject to change given the recent change in Cabinet Portfolios agreed at Full Council on 04.06.14. Page 3 of 109 Signature………………………………..……………….. Date……..…………………… Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 ‘Subject to Approval at the Next Working Group Meeting’ Environmental Services & Community Development Working Group 09.07.14 It was agreed that the proposed Terms of Reference would stand until a subsequent version was presented to the working group for consideration. It was discussed that the areas covered by the working group are wide, involving many different officers, and that it should be clear, when questions are raised, how a response will be given. 6. MINUTES The Minutes of the meeting held on 6 February were approved by the Working Group and were signed by the Chairman. 7. SAFER ARUN PARTNERSHIP ANNUAL REVIEW 2013-14 (During consideration of this item, Councillor Squires declared a Personal Interest due to his involvement in the Scouting movement, and Councillor Nash declared a Personal Interest as the Chairman of Bognor CAN (Community Action Network)). The Head of Neighbourhoods introduced Chief Inspector Pip Taylor and Inspector Mark Clothier from Sussex Police. Chief Inspector Taylor was attending in her capacity as vice-chair of the Safer Arun Partnership (SAP). A presentation was given on the report, detailing performance over the last year, and the future challenges and opportunities faced by the SAP, as well as its priority areas of work. The statutory nature of the partnership was emphasised, as well as the involvement and commitment of voluntary sector partners. It was noted that the priorities of the Partnership, of reducing reoffending, reducing vulnerability, tackling anti-social behaviour and improving public confidence, are aligned with those of the Sussex Police and Crime Commissioner. Information was given on the work being undertaken and the projects and services offered to support SAP’s priorities, including the Think Family Expansion (including ‘Redeeming our Communities’ Family Mentoring), Neighbourhood Resolution Conferences, Street Communities projects, and Arun’s Anti-Social Behaviour Team’s work. In discussing the statistics on reported crime, CI Taylor informed members that the reduction in the categories of reported crime reflects regional and national trends, but alerted members to a national change in the way crime is reported which is likely to lead to an increase in the statistics over the coming year. She informed the meeting that incidences which would previously not have been reported (for instance if no charges were pressed) would now be documented and recorded. Again, this likely increase would reflect a national trend. Page 4 of 109 Signature………………………………..……………….. Date……..…………………… Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 ‘Subject to Approval at the Next Working Group Meeting’ Environmental Services & Community Development Working Group 09.07.14 It was also noted that an increase in reported crime can be the result of a police initiative (for example crimes associated with drugs use), and that although reported incidences of shoplifting had increased, this offence had a high resolution rate. It was announced that a new operation to combat nondomestic burglaries (garages, out-buildings etc.) was about to begin. The success of the Think Family initiative was discussed, that the project is on target to assist 275 families by March 2015, and its criteria for success was detailed in terms of sustainable changes for the family members and wider communities. Members praised the work of the Police, particularly PCSOs, in Arun, although it was raised that there are still issues of concern within Arun’s communities. CI Taylor informed the meeting that Arun had the best resourced Neighbourhood Policing Team in Sussex , but that the Team had reduced in numbers (at PC and Sergeant level), and that she was looking at use and location in order to make best use of the available resources, including the need to balance visibility with attending and detecting crime. Factors contributing to crime, such as poverty and substance abuse were also discussed, with details given about the work undertaken by SAP members and partner organisations. The impact of increases in work faced by organisations with no increase in resources was raised. The Community Safety Manager gave information on work being undertaken within the street communities, principally in Bognor Regis and Littlehampton, to tackle the issues faced by individuals to successfully change their lifestyles. It was noted that the majority of individuals involved in street communities were in Bognor Regis. The complex nature of both the issues faced and the possible resolutions was highlighted, along with the commitment of the various voluntary and statutory agencies involved. The meeting discussed the importance of youth provision to involve very young people in activities which would divert them away from crime and antisocial behaviour. The challenges facing the SAP, especially in terms of resources and potential changes to working methods, were discussed, and it was envisaged that these would be explored again in future reviews of the SAP. It was noted that the recommendations would be presented to the Overview Select Committee, since that Committee delegated the annual review of the Safer Arun Partnership to this working group. Following the debate the working group agreed to RECOMMEND TO OVERVIEW SELECT COMMITTEE - That 1. The work of the Safer Arun Partnership is endorsed and the importance of partnership working in contributing to reducing antisocial behaviour is recognised. Page 5 of 109 Signature………………………………..……………….. Date……..…………………… Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 ‘Subject to Approval at the Next Working Group Meeting’ Environmental Services & Community Development Working Group 09.07.14 2. The need for all Arun District Council services to contribute to delivering the Think Family programme through the flexible use of resources and close working with external partners and internal services. 3. Recognition is given to the work of the Safer Arun Partnership in contributing to the delivery of the Council’s strategic priority “supporting you if you need help” 8. NEIGHBOURHOOD RESOLUTION CONFERENCE PILOT The Head of Neighbourhoods introduced Bruce Tippen from Surrey & Sussex Criminal Justice Partnership. The report presented provided information on a Neighbourhood Resolution Conference Pilot established by Arun District Council and The Safer Arun Partnership with assistance from Sussex Criminal Justice Board, and considered future actions regarding the operation of Neighbourhood Resolution Conferences in Arun. The report looked at local restorative justice and how victims of crime and wider communities could have a say in how justice is delivered. Members were informed about the establishment of the pilot project, its co-ordination, facilitation by trained volunteers, level of referrals and its impact on reducing re-offending. It was discussed that this local work is part of a national framework for restorative justice and that each partner within Arun has taken on considerable amounts of work to establish the model of good practice for this project. It was noted that issues which have impacted negatively on the project include a lack of resources and a lack of suitable cases for referral. Members discussed issues around bringing the ‘harmed’ and ‘harmer’ together to achieve closure, increase victim satisfaction and change the behavior of the perpetrator, leading to a reduction in re-offending. The level of the crimes and anti-social behaviour involved was also discussed, in terms of whether a scheme would be part of the criminal justice system, or operate to divert people from it. Members discussed the possibility of a project growing to encompass both ends of the spectrum, whilst ensuring that existing sanctions and recording of crime should remain. Publicity was also seen as an issue, as no details of those concerned could be released without each individual’s consent. In discussing the merits of restorative justice, a video showing the outcome for individuals involved was mentioned, and the Head of Neighbourhoods agreed to distribute a link to the video to members. A way forward in terms on co-ordination by Sussex Police Restorative Justice, with support from Arun’s Community Safety Team, and continued facilitation by volunteers was discussed. Page 6 of 109 Signature………………………………..……………….. Date……..…………………… Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 ‘Subject to Approval at the Next Working Group Meeting’ Environmental Services & Community Development Working Group 09.07.14 Following the debate the working group agreed to RECOMMEND TO CABINET - that Subject to resources being available within the Community Safety Team, Officer support for Neighbourhood Resolution Conferences (NRCs) continues in order to enable further development and evaluation of the effectiveness of NRCs in Arun. 10. WORK PROGRAMME 2014/15 The suggested work programme for 2014/15 was discussed. It was noted that the report suggested for the meeting on 19 August on public convenience provision would not be ready, and it was suggested this item be moved to 14 October. It was discussed that this item would be looking at Arun’s existing public conveniences and whether these could be improved. It was agreed that the item on emergency funding for flooding should also move to 14 October. As there would therefore be no items for the meeting on 19 August it was agreed that this meeting should be cancelled. Councillor Mrs Pendleton informed the meeting that she is unable to attend meetings on a Tuesday evening, and asked that this be taken into account, if possible, next time new meeting dates are decided. The work programme for 2014/15, as amended and attached to the minutes was agreed. 11. DATE OF NEXT MEETING It was noted that, as the next scheduled meeting of this Working Group had been cancelled, the next meeting would take place on 14 October 2014. (The meeting concluded at 8.20 pm) Page 7 of 109 Signature………………………………..……………….. Date……..…………………… Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 4 Environmental Services & Community Development Working Group - 2014/15 proposed Working Group Meeting Date Item 24-Jun-14 * Work programme - set and review WP * RW PG Public convenience provision GR Car Parking - Priorities for Investment CB Update on Environmental Enforcement Project on dog fouling OH OSC 18-Feb-15 * * Carried forward from 2013/14 * Request questions from Members * * * * * PC * OH * Page 8 of 109 11/07/2014 * Meeting cancelled RW Emergency funding for flooding Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 (please note all dates for agenda items subject to review) 16-Dec-14 COMMENTS ToR Land Drainage Annual Report, focusing on management of watercourses and ditches Re-tendering of the Greenspace Management Contract 14-Oct-14 Lead Origin Reporting to Terms of Reference Neighbourhood Resolution Conference Pilot Project Annual Review of the work of the Safer Arun Partnership 19-Aug-14 ITEM 5 ARUN DISTRICT COUNCIL Briefing Paper for Environmental Services & Community Development Working Group 14th October 2014 SUBJECT: Flood Support Scheme – Repair & Renewal Grant Brief Author: Phil Graham, Environmental Services DATE: 22nd August 2014 EXTN: 37853 BACKGROUND: The Prime Minister announced on 12 February 2014 a new scheme to provide grants of up to £5,000 to homeowners and businesses that had been flooded. The repair and renew grant has been provided to fund additional flood resilience or resistance measures for homes and businesses that have been internally flooded. The scheme is specific to flooding which occurred during the period of 1st December 2013 through to 31st March 2014 only. Grants are intended only to fund measures which improve the property’s resilience or resistance to flooding, over and above repairs that would normally be covered by insurance. Any costs incurred above and beyond the £5000 grant would need to be met by the applicant. The funding is for the impacts of flooding from the recent adverse weather conditions and not, for instance, from the failure of a water main, internal water systems or the failure of a sewerage system (unless the failure was itself caused by the adverse weather conditions). Local authorities have been asked to administer this scheme on behalf of Defra. HM Government have produced Flood Support Scheme Guidance Notes to enable Local Authorities to determine how the scheme will operate in line with the eligibility criteria. Applicants have been expected to make their own judgement on which companies they choose to survey their properties and install resilience/resistance measures. Grants will be payable to the person responsible for the fabric of the property, normally the property owner. The Government will reimburse local authorities that provide flood resilience grants to affected homeowners and businesses up until the 31st March 2015. The Council have been responsible for providing information on the scheme to the local community. The Council had set a deadline date of 2nd May 2014 for potential applicants to submit ‘Expressions of Interest’. Page 9 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 5 The Council has publicised the scheme throughout the district, through radio, local newspapers, social media, website guidance notes and a mailshot to Businesses and Homeowners that may have been affected. Furthermore, District, Town and Parish Councillors have been advised on the scheme. Arun District Council has received 23 ‘Expressions of Interest’ from applicants who wished to apply for RRG scheme. The budget required for the scheme equated to a potential maximum grant of £115,000 (£5,000 including VAT per property). The number of applicants still pursuing the scheme has now been reduced due to potential applicants not meeting the criteria. Any funding apportioned to this scheme will be reclaimed back by Arun District Council from Defra. In addition to the RRG scheme there are 3 other Flood Support schemes available through the Flood Support programme. These schemes initially received the following ‘Expressions of Interest’: • • • Business Rate Relief – 7 Expressions of Interest A Business Support Scheme – 8 Expressions of Interest Council Tax Discount – 16 Expressions of Interest For the Business Support Scheme, Arun has received an overall tranche from Central Government of £25,000 to be distributed to qualifying businesses. Current Position Cabinet agreed on 16th June 2014 to support and administer the Flood Support Scheme. To meet the costs of relevant grants on behalf of applicants and to reclaim the funding back from Defra afterwards. The Council has been processing applications and a verbal update on the overall number of successful applications supported will be presented to the Environmental Services & Community Development Working Group on 14th October 2014. Please Note: Members of the Environmental Services & Community Development Working Group are asked to consider the attached Flood Support Scheme Guidance Notes prior to the meeting taking place. Page 10 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 5 Flood Support Schemes Guidance Note: Updated 24th February 2014 Page 11 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 5 2 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 12 of 109 APPENDIX 1 to ITEM 5 Contents Introduction 4 Chapter 1 The Repair and Renew Grant 6 Chapter 2 Business Rates Flooding Relief 10 Chapter 3 Council Tax Discounts 13 Chapter 4 Business Support Scheme 15 Annex A Definition of Flood 18 Annex B Possible Measures 19 Annex C State Aid 21 Annex D Business Support Scheme Initial Allocations 23 3 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 13 of 109 APPENDIX 1 to ITEM 5 Introduction 1. This guidance note provides information for local authorities, businesses and homeowners on schemes that have been announced by the Prime Minister to help homeowners and business recover from the adverse weather since 1st December 2013. 2. It sets out the eligibility criteria for these funds and provides high-level guidance to local authorities who will be responsible for administering these schemes in local areas. 3. The support is for the impacts of flooding between 1 December 2013 and 31 March 2014 and not, for instance, from the failure of a water main, internal water systems or the failure of a sewerage system (unless the failure was itself caused by the adverse weather conditions). As a guide the definition of flood from Section 1 of the Flood & Water Management Act 2010 is at Annex A. Support for businesses: Businesses that have been flooded since December 2013 will qualify for: 100% business rate relief for three months, regardless of how long they were flooded1. Business support scheme which is available to support small and medium sized businesses to develop and implement business recovery plans. The new repair and renew grant which will provide financial support to pay for work that improves a property’s ability to withstand future flooding. Businesses in flood affected areas that have not been flooded themselves, but have been negatively impacted by the floods will be eligible for support from their local authority from the new business support scheme. Help for homeowners: People whose home has been flooded will be eligible for: A council tax rebate, funded by £4 million to councils The new repair and renewal grant which will provide financial support to pay for work that improves a property’s ability to withstand future flooding. 4. The following chapters set out further details on these support schemes with advice on State Aid implications at annex C. 5. The costs of the schemes are to be funded by Government. A grant will be provided for the business support scheme. For council tax up to £4m of support for discounts will be made available through an application process. For the business rate relief and repair and renewal grants the Government will reimburse these costs for local 1 Limited to where the rateable value of the hereditament on that day was less than £10 million 4 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 14 of 109 APPENDIX 1 to ITEM 5 authorities. We will discuss the administrative costs with representatives of the Local Government Association as an urgent priority to properly understand what is needed. 6. This support is in addition to existing schemes offering support for local authorities and farms. Bellwin Scheme Emergency financial assistance available to local authorities in England incurring expenditure above a qualifying threshold in response to an emergency or disaster involving destruction of, or danger to, life or property. Severe Weather Recovery Scheme As scheme to help fund recovery costs incurred by Councils on activities to support their communities and on local highway infrastructure repairs arising from the impact of the east coast tidal surge on 5th and 6th December and severe weather up to 7th February 2014. Farming Recovery Fund A £10million one-off grant scheme designed to support farm businesses to restore flooded agricultural land and bring it back into production as quickly as possible. The fund is aimed at helping farmers introduce lasting and sustainable flood prevention measures to help secure future production once land is restored. 5 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 15 of 109 APPENDIX 1 to ITEM 5 Chapter One - The Repair and Renew Grant Introduction 1. The Prime Minister announced on 12 February 2014 a new scheme to provide grants of up to £5,000 to homeowners and businesses that had been flooded. The repair and renew grant is being provided to fund additional flood resilience or resistance measures for homes and businesses that have been flooded since 1st December 2013. 2. Local authorities will administer this scheme and this chapter provides guidance to authorities about the operation and delivery of the scheme. 3. This Guidance does not replace existing legislation or any other scheme and applies to England only. 4. This is a one-off scheme to cover needs arising from the flooding of Winter 2013-14. Alongside this announcement the Government is continuing to work with the insurance industry to consider how resilient repair could be funded and targeted in the future, in the context of developing proposals for Flood Re, the proposed solution for affordable flood insurance for domestic properties, in order to ensure that high-risk households are supported to prepare for severe weather and flooding in the future. What does this mean if I am a business / householder? 5. Businesses or homeowners that have been flooded will wish to consider whether they might be eligible for a flood resilience grant. If they think they may be eligible, they should contact their local authority to find out what next steps they need to take. 6. We recognise that making repairs to your property after a flood can be a stressful and complex process. We will work with local authorities, insurers and other relevant professionals to put in place a joined-up approach, and to ensure that homes and businesses are offered the right solutions to meet their needs. 7. Grants are intended only to fund measures which improve the property’s resilience or resistance to flooding, over and above repairs that would normally be covered by insurance. Where resilient repairs can be provided at the same cost as standard likefor-like repairs, insurers should act to encourage take-up as part of the standard reinstatement process. 8. Discussions about how best to make the process work for customers are currently underway. Affected local authorities will make more information available about how the process will operate in their areas as the details are finalised. 9. There is more information at annex B for homeowners and businesses who want to find out more about the kind of measures that might be suitable for their property. 6 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 16 of 109 APPENDIX 1 to ITEM 5 What does this mean for local authorities? 10. All homeowners and businesses that have suffered flood damage between 1 December 2013 and 31 March 2014 will be eligible to apply for a grant. 11. Government will work with affected Local Authorities alongside the insurance industry and other technical specialists over the next few weeks in order to agree a clear process to enable the payments of grants. 12. Local authorities may wish to consult with their local Environment Agency office to establish whether properties in their area are due to benefit from a planned community-level scheme that would reduce the level of risk below ‘significant’ and would be completed prior to December 2018. They may also wish to establish whether properties are already benefiting from an existing or agreed Property Level Protection Scheme. If properties are benefiting from these schemes, local authorities may wish to take this into account when determining grants in specific cases in order to reduce the risk of duplication. Detailed Information How will the grants be provided? 13. It will be for individual local billing authorities to adopt a local scheme and decide in each individual case whether to provide a grant and at what level. Grants will be payable to the person responsible for the fabric of the property, normally the property owner. The Government will reimburse local authorities that provide flood resilience grants to affected homeowners and businesses in line with the eligibility criteria set out in this chapter (using a grant under section 31 of the Local Government Act 2003). Which properties will benefit from repair and renewal grants? 14. The funding is for the impacts of flooding from the recent adverse weather conditions and not, for instance, from the failure of a water main, internal water systems or the failure of a sewerage system (unless the failure was itself caused by the adverse weather conditions). As a guide the definition of flood from Section 1 of the Flood & Water Management Act 2010 is at annex A. 15. Homeowners and businesses which were flooded in whole or in part between 1 December 2013 and 31 March 2014 as a result of the adverse weather conditions will be eligible to apply. 16. Homeowners and businesses can obtain a tailored report on the type of flood resilience measures that might be appropriate for their property from the Defra funded Property-Protection-Adviser website, which will give guidance on the kind of measures that might need to be fitted and their likely cost. You will be asked a few simple questions about your property and will receive a tailored report that takes into account the age and type of property. An indicative list of flood resilience measures is also provided at Annex B. For eligible properties, any measure recommended by the Property-Protection Adviser report or included in Annex B will automatically qualify for Repair and Renew grant funding. 7 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 17 of 109 APPENDIX 1 to ITEM 5 17. Where appropriate, we recommend that homeowners and businesses use products that carry the BSI kitemark for flood protection products (PAS1188) or similar standards. 18. In order to reduce the risk of fraud, the homeowner or business will be asked to subsequently produce receipts or invoices confirming the work has been carried out. The details of this process are being discussed with councils and insurers to ensure that the process is as straightforward as possible for homeowners and businesses, whilst mitigating against fraud. How should this link with insurance sector? 19. The Government expects close engagement between local authorities and the insurance sector to ensure that there is a clear process to enable the delivery of the grant payments. 20. The scheme is a contribution towards making properties more resilient to future flooding, which will help ensure they get the best possible deal for flood insurance in future. Alongside this announcement the Government is continuing to work with the insurance industry to consider how resilient repair could be funded and targeted in the future, in the context of developing proposals for Flood Re, the proposed solution for affordable flood insurance for domestic properties. How much grant will be available? 21. The grants made available will be up to £5,000, depending on whether sufficient appropriate resilience measures can be put in place. 22. Grants will be payable to the person responsible for the fabric of the property, normally the property owner. Local authorities are encouraged to facilitate individuals and businesses, if they wish to, pooling their grants in order to carry out community level flood protection and resilience work where appropriate. What can the grant be spent on? 23. Grants are intended to fund additional measures over and above the costs of repairs that would normally be covered by insurance. Where resilient repairs can be provided at the same cost as standard like-for-like repairs, insurers should act to encourage take-up as part of the standard reinstatement process. 24. Grants are not intended to cover standard repairs or to provide compensation. They must be used only for improvements to the fabric of the premises that would have the impact of reducing the impact and cost of subsequent flooding on the property. Contact information 25. Enquiries on this measure should be addressed to: [email protected] Robbie Craig 020 7238 1547 8 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 18 of 109 APPENDIX 1 to ITEM 5 Chapter Two - Business Rates Flooding Relief Introduction 1. The Prime Minister announced on 12 February 2014 a new business rates relief for properties that have been flooded. Local authorities will administer this business rates “flooding relief” and this chapter provides guidance to authorities about the operation and delivery of the relief. 2. This Guidance does not replace existing legislation or any other relief and applies to England only. . What does this mean if I am a business? 3. Businesses that have been flooded will wish to consider whether they might be eligible for this relief. If they think they may be eligible, they should contact their local authority to find out what next steps they need to take. What does this mean for local authorities? 4. Local authorities should administer this business rates “flooding relief” in line with the guidance set out in this chapter. The Government anticipates that local authorities will wish to move quickly to support those businesses affected. Where an authority is satisfied that a business meets the criteria they should grant the relief automatically. Detailed information How will the relief be provided? 5. As this is a temporary emergency measure the Government is not changing the legislation around the reliefs available to properties. Instead the Government will reimburse local authorities that use their discretionary relief powers (under section 47 of the Local Government Finance Act 1988 (as amended by the Localism Act)) to grant relief in line with the eligibility criteria set out in this chapter. It will be for individual local billing authorities to adopt a local scheme and decide in each individual case when to grant relief under section 47. Central government will fully reimburse local authorities for the local share of the discretionary relief (using a grant under section 31 of the Local Government Act 2003). The Government expects local government to grant relief to qualifying ratepayers. 6. Central government will fully reimburse billing authorities and those major precepting authorities within the rates retention system for the actual cost to them under the rates retention scheme of the relief that falls within the definitions in this chapter. Further details on that process will be provided in due course. 9 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 19 of 109 APPENDIX 1 to ITEM 5 Which properties will benefit from relief? 7. The Government will fund 100% rate relief for three months, for those hereditaments which meet the following criteria: For any day between 1 December 2013 and 31 March 2014: i. the hereditament has been flooded in whole or in part as a result of adverse weather conditions; and ii. on that day, as a result of the flooding at the hereditament, the business activity undertaken at the hereditament was adversely affected; and iii. the rateable value of the hereditament on that day was less than £10 million. 8. In considering whether the business activity has been adversely affected, local authorities should consider the impact of the flooding in the full context of all business activities undertaken at the hereditament. Very small or insignificant impacts should be ignored. 9. The funding is for the impacts of flooding from the recent adverse weather conditions and not, for instance, from the failure of a water main, internal water systems or the failure of a sewerage system (unless the failure was itself caused by the adverse weather conditions). As a guide the definition of flood from Section 1 of the Flood & Water Management Act 2010 is at Annex A. 10. The scheme applies to all types and uses of non-domestic hereditaments (other than those occupied by the Billing Authority). How much relief will be available? 11. Funding will be provided to authorities for the 3 months of relief granted starting on the day the hereditament first met the criteria set out in paragraph 8. The 3 months relief will apply irrespective of how long the flooding or adverse business impacts last. 12. Where a hereditament has been flooded more than once and business activities are adversely impacted, only one period of 3 months relief will be funded and should be applied from the first date on which the criteria in paragraph 8 were met. 13. Councils may use their discretionary powers to offer further discounts outside this scheme (and under the rate retention scheme, 50 per cent of the cost would be locally funded and 50 per cent funded by central government). 14. In calculating the cost of the relief to be refunded to the local authority, the Government will assume that all other reliefs have first been applied, including the retail relief where applicable. 15. This relief should be calculated ignoring any prior year adjustments in liabilities which fall to be liable on the day. 10 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 20 of 109 APPENDIX 1 to ITEM 5 16. Ratepayers that occupy more than one property may be granted relief within the scheme for each of their eligible properties. Splits, mergers, and changes to existing hereditaments 17. Where a new hereditament is created as a result of a split or merger from a hereditament which for the day immediately prior to the split or merger met the criteria in paragraph 7, funding will be provided to allow relief to be given for the remaining balance of the three months. Change of ratepayer 18. Funding for rate relief will continue to be given following a change of ratepayer. In other words, the relief should run with the property rather than the ratepayer. . Empty Properties 19. The scheme does not cover relief for any hereditament which was empty at the time it was flooded as there was no business activity on the premises at the time. Where a hereditament becomes empty after the flood then it will receive the normal 3 or 6 months (as applicable) empty property rate free period or will continue to receive the balance of the flooding relief. How will the relief work in Enterprise Zones? 20. Where a property is eligible for Enterprise Zone relief, that relief should be granted and this will be funded under the rates retention scheme by a deduction from the central share. If a property in an Enterprise Zone is not eligible for Enterprise Zone relief, or that relief has ended, Flooding Relief may be granted in the normal way, and this would be reimbursed by grant under section 31 of the Local Government Act 2003. Local authorities should not claim funding for Flooding Relief on properties which would otherwise qualify for Enterprise Zone government funded relief. What about properties removed from the rating list from flooding? 21. Seriously damaged property may be taken off the ratings list. Where a property is removed form the rating list the ratepayer is not liable for business rates. Where as a result of the floods the property is removed for more than 3 months that property will not require rates relief. Where it is less than 3 months rate relief should be provided so in total the occupier gets 3 months equivalent where they are not liable for rates. Contact information 22. Enquiries on this measure should be addressed to: [email protected] Junaid Azam 030 344 43598 11 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 21 of 109 APPENDIX 1 to ITEM 5 Chapter Three - Council Tax Discounts Introduction 1. The Prime Minister announced on 19 February 2014 that funding of up to £4m will be available to local authorities in support of Council Tax Discounts for homes that have been flooded. This chapter provides guidance to authorities about the operation and delivery of the support. What does it mean if I am a Householder? 2. If you are a householder whose house has been flooded by the winter severe weather events you may consider asking your local authority for a discount from Council Tax. How will the discounts be provided? 3. Local authorities can use powers under section 13A of the Local Government Finance Act 1992 to grant council tax discounts on properties affected by flooding. It allows local billing authorities the flexibility to grant reductions or exemptions on an individual basis or for a class of council taxpayers. It is up to local authorities to decide whether to use this power. Central Government do not need to approve this. What does this mean for local authorities? 4. In usual circumstances it would fall to local authorities to fund any reduction from council tax which is granted. For this scheme, local authorities will be able to claim support through the Department for Communities and Local Government for Council Tax Discounts to homes that have been flooded. Detailed information 5. Department of Communities and Local Government will provide £4 million for this scheme, which based on current figures should enable local councils to offer a council tax rebate of at least three months for flooded properties. 6. We will review our assessment in due course to see whether it is possible within the funding envelope to support councils to offer rebates longer than 3 months 7. Central government support to local authorities will be provided upon application through grant funding. Further details on that process will be provided in due course. Which properties will benefit from relief and for how long? 8. Local authorities have discretion to grant council tax discounts as they see fit. It is also up to local authorities to decide which homes receive council tax discounts in their areas and the duration of that relief. 12 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 22 of 109 APPENDIX 1 to ITEM 5 What will the Government Fund and how much? 9. Government support of up to £4m will be provided to help fund council tax discounts to properties that have been flooded. What if the cost of council tax discounts is more than £4m? 10. The current Environment Agency assessment of flooded homes suggests that £4m might fund Council Tax discounts of up to six months. We will work with local authorities to ensure funding is directed where it is needed. Contact information 11. Enquiries on this measure should be addressed to: [email protected] Peter Reilly 030 344 42092 13 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 23 of 109 APPENDIX 1 to ITEM 5 Chapter Four - Business Support Scheme Introduction 1. The Prime Minister announced on 17 February 2014 a new scheme to support all small and medium sized business in flood affected areas that have been impacted by the floods and suffered a significant loss of trade. Local authorities will administer this business support funding and this chapter provides guidance to authorities about the operation and delivery of that fund. 2. This Guidance does not replace existing legislation or any other relief and applies to England only. What does this mean if I am a business? 3. Businesses that have been flooded or whose business has been adversely affected by flooding and sit within a local authority area which has experienced flooding will wish to consider whether they might be eligible for this fund. If they think they may be eligible, they should contact their local authority to find out what next steps they need to take. 4. Support from this fund will be available to support small and medium sized businesses to develop and implement business recovery plans. Eligible businesses will be able to claim for costs which could include immediate clean-up costs, materials, exceptional business costs (such as hire of drying equipment) and temporary accommodation to enable these businesses to continue trading. Business continuity planning and marketing costs may also be covered. What does this mean for local authorities? 5. Local authorities should administer this business support scheme as quickly as possible and will need to decide whether there should be an application process and if so what form it should take. 6. We are deliberately keeping the scheme simple, so that local authorities have the flexibility to meet the needs of businesses in their area. We expect, in turn, that this encourages councils to provide support to affected businesses quickly and with the minimum of bureaucracy. 7. Local authorities will decide on a case-by-case basis who they wish to give support to, within the parameters set out in this guidance document. The Government anticipates that local authorities will wish to move quickly to support those businesses affected by the floods. Where an authority is satisfied that a business meets the criteria they should consider granting support. 8. Local Authorities will need to work closely with local businesses to ensure that support through the scheme does not duplicate that provided by individual insurance cover or other funding schemes. 14 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 24 of 109 APPENDIX 1 to ITEM 5 9. Local authorities are also asked to make sure that existing business support schemes – national and local – are targeted to help those business most in need, working with their Local Enterprise Partnerships and BIS Local to achieve this. We would request local authorities keep a record of the businesses assisted through this fund. Detailed information How will the grant be provided? 10. Central government will provide provisional allocations to local authorities based on the extent of businesses in their local areas who have been affected by the floods (using a grant under section 31 of the Local Government Act 2003). 11. A list of initial Business Support Scheme allocations can be found at Annex D. Which businesses will benefit from this grant? i. Only businesses affected by coastal and inland flooding since 1st December 2013 will be eligible for funding. ii. Eligible businesses are those that have sustained hardship and significant loss of trade as a result of the floods, but it is not to be used for rewarding poor business practice (e.g. if a business has not put any insurance arrangements in place) or for routine business expenses or costs that are recoverable elsewhere. iii. Unlike the business rate relief and the repair and renewal grant, this business support scheme can also be used to support businesses which have been indirectly impacted by the floods. iv. The grant covers direct and indirect impacted businesses within flood affected areas. It does not cover loss of trade suffered by businesses outside of directly affected areas. v. By direct impacts we mean that business has suffered direct damage and loss to premises, equipment and/or stock and has been unable to trade normally as a result of flooding vi. By indirect impacts we mean business has had no or highly limited access to premises, equipment and/or stock as a result of flooding, restricted access to customers and suppliers and suffered significant loss of trade. vii. In considering whether the business activity has been adversely affected, local authorities should consider the impact of the flooding in the full context of all business activities undertaken at the hereditament. Very small or insignificant impacts should be ignored. viii. The scheme applies to all types (other than those occupied by the Billing Authority) and uses of non-domestic hereditaments. 15 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 25 of 109 APPENDIX 1 to ITEM 5 What will the grant be used for? 12. It is for local authorities to determine the type of things to provide grant for but could include: non-recoverable insurance excesses for repair or replacement of buildings, equipment and stock; removal of debris, additional business accommodation or extra staff costs; structural surveys, security measures, additional marketing, exceptional costs to improve access to/for suppliers and customers etc. 13. The funding is for the impacts of flooding from the recent adverse weather conditions and not, for instance, from the failure of a water main, internal water systems or the failure of a sewerage system (unless the failure was itself caused by the adverse weather conditions). As a guide the definition of flood from Section 1 of the Flood & Water Management Act 2010 is at Annex A. How much grant will be available? 14. Local authorities will have discretion on the maximum payments to individual businesses with funding from the scheme but we want to make authorities aware that in other similar recovery schemes the average claims were c. £2,500 per business. Contact information 4.14 Enquiries on this measure should be addressed to: [email protected] Business Support Helpline 0845 600 9006 16 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 26 of 109 APPENDIX 1 to ITEM 5 Annex A – Definition of Flood Section 1 of the Flood & Water Management Act 2010 1(1) “Flood” includes any case where land not normally covered by water becomes covered by water. (2) It does not matter for the purpose of subsection (1) whether a flood is caused by— (a) heavy rainfall, (b) a river overflowing or its banks being breached, (c) a dam overflowing or being breached, (d) tidal waters, (e) groundwater, or (e) anything else (including any combination of factors). (3) But “flood” does not include— (a) a flood from any part of a sewerage system, unless wholly or partly caused by an increase in the volume of rainwater (including snow and other precipitation) entering or otherwise affecting the system, or (b) a flood caused by a burst water main (within the meaning given by section 219 of the Water Industry Act 1991). 17 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 27 of 109 APPENDIX 1 to ITEM 5 Annex B – Possible Measures 1. The kinds of measures that could be considered are set out below. This is an indicative list; different measures will be appropriate for different properties at different stages in the repair process. . The list includes both resistance measures (designed to keep the water out) and resilience measures (internal modifications intended to reduce the cost of any damage from flood water). 2. There is also a lot of useful advice on the Environment Agency website but the best starting point for those who are new to understanding flood risk is the National Flood Forum website. The National Flood Forum website sets out a step-by-step process for householders and links to a wide range of other sources of information, including the “Blue Pages”, which list a range of flood products and service providers. 3. The site includes a Property-Protection-Adviser, which will give a clear idea about the kind of measures that might need to be fitted and their likely cost. The Adviser asks users a few simple questions about the property and will produce a tailored report that takes into account the age and type of property. For eligible properties, any measures recommended by the Property Protection Adviser or listed below will automatically qualify for funding from the Repair and Renew Grant scheme. This list is not, however, intended to be exhaustive: it will also be open to local authorities to consider alternative proposals for individuals to use the grant for flood resilience measures, including the pooling of grant funding to use on street or community level flood protection where appropriate. Indicative list of possible measures Property level-measures Airbrick Cover Sewerage Bung Toilet Pan Seal Self-closing airbrick Non-return valves 12mm overflow pipe Silicone gel around openings for cables etc. Repair mortar Non-return valves 40mm utility waste pipe Re-pointing external walls with water resistant mortar Waterproof external walls Sump Pump Non-return valves 110mm soil waste pipe Demountable Door Guards Demountable Window Guards 2 Indicative cost range £s2 20-40 30-50 60-80 50-90 70-110 80-120 80-120 80-120 150-250 200-400 400-600 550-650 500-900 500-900 Adapted from Establishing the Cost Effectiveness of Property Flood Protection: FD2657, JBA Consulting for Defra, 2012. 18 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 28 of 109 APPENDIX 1 to ITEM 5 Replace sand-cement screeds on solid concrete slabs (with dense screed) Replace ovens with raised, built-under type Replace mineral insulation within walls with closed cell insulation Move electrics well above likely flood level Replace chipboard flooring with treated timber floorboards Mount boilers on wall Automatic Door Guards Move service meters above likely flood level Garage/Driveway Barrier Replace floor including joists with treated timber to make it water resilient Replace gypsum plaster with water resistant material, such as lime Replace chipboard kitchen/bathroom units with plastic units Install chemical damp-proof course below joist level Replace timber floor with solid concrete 19 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 29 of 109 670-740 700-780 720-800 760-840 920-1020 1080-1200 1000-2000 1620-1800 2000-3000 3490-3850 4280-4740 5000-5520 6250-6910 8210-9070 APPENDIX 1 to ITEM 5 Annex C – State Aid 1. The Government has announced three tiers of support for business affected by the recent flooding, being: repair and renewal grant, business rates relief scheme, and a business support scheme. 2. State Aid law is the means by which the European Union regulates state funded support to businesses. It does not affect support for householders. 3. Providing discretionary support from the repair and renewal grant, business rates relief scheme, and a business support scheme is likely to amount to State Aid. However, support will be State Aid compliant where it is provided in accordance with the De Minimis Regulations (1407/2013), is block exempted under GBER (1998/2006) or approved by the Commission. 4. The De Minimis Regulations allow an undertaking to receive up to €200,000 of cumulative De Minimis aid in a three year period (consisting of the current financial year and the two previous financial years). 5. Local authorities should familiarise themselves with the terms of this State Aid exemption, in particular the types of undertaking that are excluded from receiving De Minimis aid (Article 1), the relevant definition of undertaking (Article 2(2) ) and the requirement to convert the aid into Euros . 6. To administer De Minimis it is necessary for the local authority to establish that the award of aid will not result in the undertaking having received more than €200,000 of De Minimis aid. Therefore, authorities should enquire when considering whether to grant flooding support if the undertaking is in receipt of any other De Minimis aid (including any other support, such as retail business rate relief). Note that the threshold only relates to aid provided under the De Minimis Regulations (aid under other exemptions or outside the scope of State Aid is not relevant to the De Minimis calculation). 7. Where an authority is satisfied that the support to be provided will not lead to the De Minimis level for the undertaking being exceeded then full support available under the three flood support schemes can be provided immediately. 8. Where the De Minimis level may be exceeded then support up to that limit may be initially granted immediately. 9. There may be some instances where a business is entitled to a level of support above the De Minimis level, perhaps as a result of being in receipt of their quota of De Minimis Aid through other means. In order to ensure that these businesses can also be fully supported, the Government are notifying these flood support schemes to the European Commission. 10. The purpose of the notification is to make sure that there are no instances of individual businesses being turned away form the proposed support. The approval of the notification will act as assurance to local authorities that the state aid they are awarding above the De Minimis level is legal. The government will inform local 20 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 30 of 109 APPENDIX 1 to ITEM 5 authorities following the approval of the notification. However, no aid can be awarded against the scheme until approval has been given. 11. Once approved, aid given to companies for whom De Minimis aid does not cover the full value of the aid should be awarded as part of the notified scheme. Note that the notification will only authorise aid given due to flooding, and not for other types of support, such as other business rate relief or grants. 12. Local authorities should keep records of all the undertakings who receive flooding relief aid. Local authorities should report to [email protected] on the total number of undertakings, split by micro, SME and Large enterprise who have received support above the De Minimis limit per local authority. The total amount per local authority should also be reported. 13. Where local authorities have further questions about De Minimis or other aspects of State Aid law, they should seek advice from their legal department in the first instance. 21 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Page 31 of 109 APPENDIX 1 to ITEM 5 Annex D – Business Support Scheme Allocations County Devon Devon Devon Devon Devon Devon Dorset Dorset Dorset Dorset Bournemouth Somerset Somerset Somerset Bath and North East Somerset Gloucestershire Gloucestershire Gloucestershire Wiltshire Swindon Hampshire Hampshire Hampshire Hampshire Hampshire Hampshire Isle of Wight West Sussex West Sussex East Sussex Kent Kent Kent Kent Kent Kent 22 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Local Authority Cornwall Isles of Scilly North Devon District East Devon District Teignbridge District West Devon District Mid Devon District South Hams District Christchurch District (B) West Dorset District East Dorset District North Dorset District Bournemouth (B) West Somerset District Taunton Deane District (B) South Somerset District Bath and North East Somerset Stroud District Tewkesbury District (B) Gloucester District (B) Wiltshire Swindon (B) Basingstoke and Deane District (B) New Forest District East Hampshire District Winchester District (B) Test Valley District Havant District (B) Isle of Wight Arun District (B) Chichester District (B) Wealden District Tunbridge Wells District (B) Sevenoaks District Tonbridge and Malling District (B) Canterbury District (B) Dover District Maidstone District (B) Page 32 of 109 Allocation Tranche 1 317500 12500 22500 10000 22500 20000 12500 55000 20000 62500 50000 150000 70000 17500 85000 20000 32500 20000 55000 35000 82500 12500 65000 20000 15000 40000 55000 25000 25000 15000 10000 12500 15000 172500 185000 37500 12500 290000 APPENDIX 1 to ITEM 5 Kent Kent Essex Essex Hertfordshire Hertfordshire Hertfordshire Hertfordshire Hertfordshire Hertfordshire Buckinghamshire London London London London Surrey Surrey Surrey Surrey Surrey Surrey Surrey Surrey Berkshire Berkshire Berkshire Berkshire Oxfordshire Oxfordshire Oxfordshire Worcestershire Worcestershire Herefordshire Shropshire Norfolk Norfolk Norfolk Suffolk Suffolk Lincolnshire North Lincs Hull East Riding West Yorkshire North Yorkshire 23 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Swale District (B) Dartford District (B) Tendring District Uttlesford District Three Rivers District Dacorum District (B) East Hertfordshire District St. Albans District (B) Welwyn Hatfield District Watford District (B) Wycombe District Croydon Bromley Hillingdon Bexley Waveney District Tandridge District Runnymede District (B) Guildford District (B) Reigate and Banstead District (B) Mole Valley District Elmbridge District (B) Spelthorne District (B) Reading (B) Slough (B) West Berkshire Windsor and Maidenhead (B) South Oxfordshire District Cherwell District Oxford District (B) Malvern Hills District Worcester District (B) County of Herefordshire Shropshire North Norfolk District Great Yarmouth District (B) King's Lynn and West Norfolk District (B) Suffolk Coastal District Waveney District Boston District (B) North Lincolnshire (B) City of Kingston upon Hull (B) East Riding of Yorkshire Wakefield District (B) Scarborough District (B) Redcar and Cleveland (B) Gateshead District (B) Page 33 of 109 35000 10000 17500 22500 12500 22500 125000 32500 75000 10000 35000 10000 22500 10000 17500 50000 27500 102500 15000 67500 17500 55000 35000 22500 17500 50000 67500 15000 10000 30000 32500 57500 20000 22500 67500 35000 10000 55000 145000 320000 255000 230000 182500 27500 162500 22500 75000 APPENDIX 1 to ITEM 5 Cumbria Cumbria Merseyside TOTAL 24 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Newcastle upon Tyne District (B) North Tyneside District (B) Northumberland Copeland District (B) Allerdale District (B) Wirral District (B) Page 34 of 109 17500 30000 15000 30000 15000 20000 5067500 ITEM 6 ARUN DISTRICT COUNCIL ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP – 14TH OCTOBER 2014 Information Paper Subject : Update on Environmental Enforcement Project Report by : Oliver Handson, Greenspace Contract & Development Manager Report date : 14th October 2014 EXECUTIVE SUMMARY In November 2013 following a successful enforcement pilot project to tackle environmental crime, The Environmental Services & Community Development Working Group recommended to Cabinet that the procurement of enforcement services should be continued seasonally for two years at which point opportunities should be investigated to incorporate this service into one of the Council’s main contracts. The Working group also recommended that the opportunity to ‘buy in’ to the project should be offered to Town and Parish Council’s. These recommendations were subsequently endorsed by Cabinet. Following this endorsement The Greenspace Service are once more leading on delivery of the enforcement project and following a test of the market have again procured the services of Kingdom Security, the same provider who supplied the staff for the pilot project. A number of Parishes have partnered the project and provided funds in return for patrols in areas of their choosing. This report aims to provide members with an update on the project so far. Page 35 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 6 1.0 INTRODUCTION 1.1 Following an approach to a number of suppliers of security/enforcement personnel, Kingdom Security who were the company originally selected for the 2013 pilot, provided the best value hourly rate of £15 per hour which was a reduction on the 2013 costs and were subsequently contracted to deliver the 2014 project. 1.2 The same member of Kingdom staff who carried out the 2013 pilot has been selected to staff the new project. This provides the added advantage of an officer who was familiar with the Arun staff and with good background knowledge of the area. 1.3 Resources specifically set aside from the Greenspace Service totaling £6,900 provided the funding for the patrols. This was further enhanced with the inclusion of funding from 3 Parish Council’s who wanted to buy in to the scheme, bringing the total funds available to £11,400. To be most cost effective full time hours (i.e.40 hours per week) would be worked by the enforcement officer. In total the funding will cover 19 x 40 hour weeks between end July and early December 2014. 1.4 The Parish Councils who have put funding into the scheme are Eastergate, East Preston and Kingston. Interest was also shown by Aldwick, Angmering and Felpham respectively, but after consideration by their Cllrs, all three opted not to invest in the scheme at this stage. 1.5 Service Level Agreements were drafted and signed between Arun and the Parishes buying into the scheme. Arun is providing all the management and back office administration of the project free of charge so parishes are getting full value for their money in terms of patrol hours. 1.6 Press releases went out and were featured in the local press regarding the launch of this project. 1.7 Despite attempts an active partnership between Arun and Sussex Police has not been forthcoming in relation to this project. 2.0 AIMS 2.1 The aims of the 2014 project remain the same as the original pilot; • To provide a visible enforcement presence to deter breaches of Arun’s Dog Control Order and other environmental offences such as littering • To provide reassurance that Arun is prepared to proactively tackle these issues which the public feel strongly about • To educate park users on their potential impact on other users of parks from irresponsible dog ownership and behavior Page 36 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 6 • To encourage the public to provide intelligence on known offenders so that this information can be followed up by enforcement staff 3.0 SCHEDULING & LOGISTICS 3.1 With the inclusion of patrols within areas decided upon and funded by Parish Councils, the scheduling has been split accordingly, resulting in approximately 3 days worth of Arun sites and 2 days of Parish sites per week. 3.2 The Service Level Agreement between Arun DC and Kingdom which is mirrored in the SLA between Arun and the Parishes allows for flexibility in the timings of patrols between 6am and 9pm and can include weekends. 3.3 The new schedules ensure so far as possible that all sites are regularly patrolled at different times and on different days to build up the best overall picture of activity on the sites concerned. The Parish Councils are also encouraged to suggest when they believe patrol activity will be at its most effective. 3.4 The patrolling officer is required to keep detailed logs of all patrol activity, observations, public interactions, warnings and issues of FPN’s in order to determine the effectiveness and success of the project. 3.5 Regular liaison and submission of patrol information between the Greenspace Contract Manager and Parish representatives will ensure that the Parish Councils are kept fully informed of patrols within their area. 3.6 There has once again been a positive public response in relation to these patrols being undertaken. 4.0 DATA UP TO WEEK 8 4.1 In order to issue a Fixed Penalty Notice each case must pass the ‘public interest test’ This requires a common sense approach to determine whether or not it is in the wider public interest for an Enforcement Officer to issue an FPN on the evidence before them. 4.2 Up to and including week 8 of the projects, the Enforcement Officer has issued the following warnings; • 2 x failing to pick up dog fouling • 7 x warnings for dog not on leads in designated areas • 4 x warnings for dogs in exclusion zones • 3 x warnings to groups of youths concerning litter 4.3 In all of the above cases, following application of the public interest test it was decided to issue a warning as all offenders were apologetic and/or not aware of the dog restrictions and immediately took the action required of them. Page 37 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 6 Background Papers: Environmental enforcement pilot project final report to the ES&CD Working Group 4/11/13 Contact: Oliver Handson, Greenspace Contract & Development Manager, 37955 Page 38 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 ARUN DISTRICT COUNCIL ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP – 14TH OCTOBER 2014 Discussion Paper Subject : Overview of Public Conveniences within the Arun District Report by : Gareth Rollings, Cleansing Operations Manager Report date: 8th September 2014 EXECUTIVE SUMMARY This report provides research undertaken to aid the development of a strategy for the most effective provision of Public Conveniences in the district. It is currently work in progress and is brought before members of this working group for discussion prior to further work being undertaken by officers. Members are requested to endorse further work by officers as set out below. 1. That the Danfo system or similar is explored fully at an estimated cost of: £1,331,000 to all the facilities identified in Table 7 and that Danfo or similar are asked to provide a full maintenance and cleaning solution for the improved facilities at a cost of £222,700 a year. 2. That a number of strategically placed high usage toilets are improved into the Danfo system these being: • Bedford Street, Bognor Regis • Waterloo Square, Bognor Regis • The Esplanade, Bognor Regis • Regis Centre, Bognor Regis • London Road, Bognor (only coach park Bognor) • Coastguards, Littlehampton • Norfolk Gardens, Littlehampton • St Martins Car Park, Littlehampton • Crown Yard, Arundel The total cost of upgrading these facilities would be £661,000 Page 39 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 3. To use the £200,000 that has been placed into the 2015/16 capital spend program to improve 1 facility in Bognor and 1 in Littlehampton into the Danfo system. 4. Production of an updated version of the condition report and proposed 5 year maintenance programme last carried out in May 2011 by Surveying and Estates, and a public convenience strategy developed. 5. To continue to maintain the public conveniences using current budgets and make no improvements and to close facilities should money not be available to carry out urgent repairs. 1 Current Budget and Costs 1.1 There are currently 24 public conveniences managed and maintained by Arun District Council. There are 2 public conveniences in East Preston which are maintained by the Parish Council but are cleaned by Arun’s contractor and 4 in Rustington which Arun pays a contribution towards of £6,700 a year. 2 of the sites operated by Rustington Parish Council are of a very high standard and have been rated 4/5 and the only 5/5 rated toilet in the district. 1.2 For the 24 public conveniences managed and maintained by ADC a support funding contribution arrangement is in place with most Town & Parish Councils, the exception is Pagham Parish Council which has never contributed to the running cost. 1.3 The tables below show the cost of operating the public conveniences in the district, utility costs cover rates, electricity, water and sewage. The fixed costs cover the amount entered into the Combined Cleansing Contract as a minimum we have to pay regardless of the number of sites maintained and then reflects the low cost included for the cleaning of each toilet. 1.4 The toilets in Littlehampton have a slightly different set up as they were negotiated separate from the initial contract at a later date and do not have any fixed costs. Page 40 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 Table 1 – Cost of facilities and contributions from Parish Councils 2013/14 Utilities £795 £10,000 £6,431 £7,317 £5,067 £2,585 £271 £2,448 £787 £529 Fixed Costs £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 £9,037 Clean £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 £1,210 Total Costs £10,247 £11,042 £20,247 £16,678 £17,564 £15,314 £12,832 £10,518 £12,695 £11,034 £10,776 Aldwick: West Meads £2,611 £9,037 £1,210 £12,858 Aldwick: Avisford Park Middleton on Sea: Shrubbs Field Ferring: Ferring Street Ferring: Ferring Rife Pagham: Sandy Road £1,928 £3,003 £875 £1,509 £3,150 £49,306 £9,037 £9,037 £9,037 £9,037 £9,037 £153,629 £1,210 £1,210 £1,210 £1,210 £1,210 £20,570 £12,175 £13,250 £11,122 £11,756 £13,397 £223,505 £3,787 £16,592 £6,391 £6,391 £10,178 £22,983 £6,054 £1,633 £5,852 £1,926 £6,391 £6,391 £6,391 £6,391 £12,445 £8,024 £12,243 £8,317 £35,844 £38,348 £74,192 Arundel: Mill Road Arundel: Crown Yard Car Park Bognor Regis: Bedford Street Bognor Regis Esplanade Bognor Regis Waterloo Square Bognor Regis London Road Bognor Regis: Regis Centre Bognor Regis: Hotham Park Felpham: Snooks Corner Felpham: Blakes Road Aldwick: West Park Total Lton: Norfolk Gardens Lton: Coastguards Lton: Mewbrooks Park Lton: North Street Wick Lton: St Martins Car Park Climping: West Beach Total Contribution £2,200 £40,000 £7,070 £7,300 £2,980 £4,990 £0 £64,540 £38,180.00 1.5 As part of the service level agreement with Bognor and Littlehampton Town Councils a guaranteed £10,000 per annum capital investment has to be made in the retrospective towns, the LTC agreement allows for the money to be held over in some years so that a growing capital sum is created. 1.6 As well as the costs in Table 1 we have a requirement to use static cleaners in Littlehampton and Arundel during the main summer season due to the amount of visitors the toilets receive in these locations. Table 2 – Cost of static cleaners Littlehampton Arundel Total Hours 487.5 799.5 Cost hr £9.57 £9.57 Page 41 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Total £4,665 £7,651 £12,317 ITEM 7 1.7 As well as costs for cleaning the toilets planned and reactive maintenance is carried out through the year, the below table shows the costs associated with both of these over the past five years. Table 3 – Cost of maintenance past 5 years 2009/10 2010/11 Reactive 42,668 43,674 Planned 19,471 46,051 Total 62,139 89,725 2011/12 43,006 10,269 53,275 2012/13 35,843 15,002 50,845 2013/14 26,332 36,022 62,354 1.8 In 2011, Surveying and Estates produced a report with a proposed 5 year maintenance program attached as appendix 2 to make the current facilities on offer good at the time 6 were classed as in good condition, 9 were satisfactory and 9 were in poor condition. The report highlighted that the building themselves were generally sound. Elements such as roof coverings, flooring, internal wall tiles, external timberwork, windows, WC pans, urinals and basins were ageing and replacement was required. 1.9 The report showed that over the next 5 years (2012-2017) a sum of £723,000 was needed in the planned maintenance program for the public conveniences. 1.10 We have struggled with our ability to refurbish public toilets in the past, in so much as the work we undertake does not have a long lasting effect, Bedford Street in Bognor is a good example, this toilet was refurbished in 2009 at a cost of £53,500 and a ten week closure, 5 years later and this facility is once again in need of a makeover due to high usage and vandalism. 1.11 The table below shows the average spend on public conveniences based on the past 5 years of figures. Table 4 – Average yearly spend on public conveniences over 5 years 2009/10 2010/11 2011/12 2012/13 2013/14 Average Electricity 14,136 11,658 12,033 13,774 13,569 13,034 Water 15,157 15,263 7,702 20,549 14,425 14,619 Sewerage 25,349 39,018 28,856 25,461 24,259 28,589 Rates 37,829 37,657 38,296 40,567 42,161 39,302 Insurance 2,447 2,505 2,488 2,240 2,196 2,375 R&M 62,139 89,725 53,275 53,845 62,354 64,268 Cleaning 206,553 198,710 182,519 202,870 Static Cleaning Total 363,610 394,536 325,169 Page 42 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 359,306 216,009 201,332 10,000 10,000 384,973 373,519 ITEM 7 1.12 It is clear that the current budget allocated to the planned works on public conveniences is inadequate, due to the current condition of some of the toilets and with such a low spend on planned maintenance the amount of reactive work being undertaken is increasing, and as an example in 2013/14 over 350 reactive jobs were undertaken. 2 Danfo 2.1 As part of this report Danfo who are seen as the specialists in the provision of public conveniences were asked to provide a draft proposal that would see all facilities where possible be of a high standard. Danfo have over 40 years of experience in providing public toilets and currently provide 95% of the toilets along Swedish roads. They have provided public toilets for a number of local authorities in the UK including Blackpool, Hackney and most recently the New Forest. 2.2 As part of the proposal Danfo were asked to undertake a site visit and to provide three pricing options: 1. Refurbishment of the facilities 2. Refurbishment and Maintenance 3. Refurbishment, Maintenance and Cleaning 2.3 The Danfo modulet system is a unique design that incorporates style and hygiene into individual cubicles, with all of the operational features being contained in a separate service area. This results in the units being easy to maintain. The hand wash, soap dispenser and hand dryer are all automatic, as is the toilet flush. The modulet system is highly anti-vandal resistant. 2.4 All of the cubicles would include a waste and a sharps chute, which is a safe and hygienic method of removing needles and general waste paper. The walls are constructed of water resistant plywood, clad with a special laminate, which is designed for easy cleaning, especially of graffiti. 2.5 Danfo open and close the toilets they operate remotely and use a mobile IT system to monitor all of the cleaning and maintenance, this includes the ability to see how much time is spent cleaning as well as a log of any maintenance work required and when it was actioned Page 43 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 Table 7 – Indicative Cost of Danfo or similar system Toilet Location Disabled Unisex Cost Crown Yard Mill Road The Esplanade Regis Centre Waterloo Square London Road Bedford Street Hotham Park Arundel Arundel Bognor Bognor Bognor Bognor Bognor Bognor 1 5 No Change 1 3 1 2 1 4 1 3 1 4 No Change £95,000 n/a £115,000 £70,000 £115,000 £78,000 £83,000 n/a Foreshore Station Bognor No Change n/a Shrubbs Field Sandy Road Windmill Mewsbrook Park Norfolk gardens St Martins Car Park West Beach North Street West Park West Meads Avisford Park Snooks Corner Blakes Road The Glebe The Rife MOS Pagham Littlehampton Littlehampton Littlehampton Littlehampton Littlehampton Wick Aldwick Aldwick Aldwick Felpham Felpham Ferring Ferring 1 1 1 1 No Change 1 2 No Change 1 3 No Change 1 2 1 3 1 2 1 2 1 1 1 3 1 2 1 2 Total £48,000 £51,000 £25,000 £60,000 £10,000 £70,000 n/a £60,000 £76,000 £65,500 £61,500 £48,000 £80,000 £60,000 £60,000 £1,331,000 2.6 The total cost of moving the toilets above to the Danfo model would be £1,331,000, the payment period for these improvements can be made over a 2-25 year period, with a 3% interest charge year on year, or payment can be made as and when facilities are finished. 2.7 The below table shows the costs of the Danfo system over a 5 and 10 year period. Page 44 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 Table 8 – Indicative Cost of Danfo or similar system over 5 or 10 years 5 years 10 years Principal Interest Principal Interest Year 1 1,331,000 39,930 Year 2 1,370,930 41,128 Year 1 1,331,000 39,930 Year 2 1,370,930 41,128 Year 3 1,412,058 42,362 Year 3 1,412,058 42,362 Year 4 1,454,420 43,633 Year 4 1,454,420 43,633 Year 5 1,498,052 44,942 Year 5 1,498,052 44,942 Year 6 1,542,994 46,290 Year 7 1,589,284 47,679 Year 8 1,636,962 49,109 Year 9 1,686,071 50,582 Year 10 1,736,653 52,100 Total 1,542,994 Total 1,788,753 Annual Cost 308,599 Annual Cost 178,875 Monthly Cost 25,717 Monthly Cost 14,906 Total Interest 211,994 Total Interest 457,753 2.8 As part of the proposal Danfo were asked to also provide a cost for a complete management solution which would see them undertake the maintenance and cleaning of the facilities after they had been upgraded. The cost of this service would be £222,700 a year. 2.9 The current combined cleansing contract expires on 31st January 2017 which covers toilet cleaning, so a negotiation would be required with the current contractor if the works were complete before this expiry. 2.10 If Danfo were to undertake a complete management solution for us costed above it would include: • Automatic locking and unlocking of the facilities. • Daily, weekly, quarterly and annual checks of the facilities. • All cleansing and repairs logged on an IT system providing feedback on time spent cleaning and time taken to action repairs. • Signs placed on all facilities providing contact details for customers to report any issues. • All consumables 2.11 The Danfo management solution does not include: • Rates • Utility bills 2.12 Arun District Council would remain responsible for costs associated with anti-social behavior and major vandalism of the buildings and facilities over an agreed amount (£250 per incident) Page 45 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 7 2.13 As part of the improvement works and to ease costs it is possible to make each toilet pay to use, this money is collected at no cost to the Council, and could be used towards the running costs of the facilities. 2.14 The Regis Centre toilet may not need to be included in this work due to the report going to Full Council on 10th September which will see any redevelopment work in this area provide a public accessible facility on the Regis Centre site. 2.15 The Danfo system is able to provide wet rooms and/or external shower facilities as part of the changes if requested. 2.16 Each disabled toilet can also be used as a unisex toilet, with free entry gained by the use of a RADER key all other users could pay the required fee to make use of the facility. 2.17 The time taken to refurbish each facility is 6-8 weeks and a project would need to be put in place to deliver the improvements over a set time period. 2.18 The Danfo proposal is attached as appendix 4. Background Papers: Appendix 1 – List of facilities provided by Arun District Council Appendix 2 – Condition report June 2011 Appendix 3 - British Toilet Association Best practice Appendix 4 – Danfo Proposal Appendix 5 – Financial Information Future Provision of Public Conveniences within Arun District detailed report Contact: Gareth Rollings, Cleansing Operations Manager, 37659 Page 46 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION ONE - PRIMARY LOCATION/USER TYPE Location Town Centre Transport Car Parks Sea Front / Parks and Recreation Promenade Gardens Grounds Avisford Park 1 West Meads CP 1 West Park 1 Mill Road CP 1 Crown Yard CP 1 Bedford Street 1 Foreshore Station Regis Centre 1 1 Waterloo Square 1 Hotham Park, 1 Foreshore Disabled 1 London Road CP 1 Blakes Road, Felpham 1 Snooks Corner 1 The Glebe 1 The Rife 1 North Street, Wick 1 Norfolk Gardens 1 Coast Guards 1 St Martins CP 1 West Beach 1 Shrubbs Field 1 Sandy Road, Pagham 1 Mewsbrook Park TOTAL (24) 1 2 0 8 Page 47 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Suburban 7 5 0 2 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION TWO – SIGNAGE Vehicle Pedestrian Location Facilities Nearest Arun Tel Opening Directional Directional Name Available Alternative Contact No. Hours Avisford Park N N N Y N N Y West Meads CP N N N Y N N Y West Park N N Y Y N N Y Mill Road CP N N N Y Y Y Y Crown Yard CP Y Y N Y N N Y Bedford Street N N N Y N N Y Foreshore Station N N N N N N Y Regis Centre N N Y N N N N Waterloo Square N Y N Y Y Y Y Hotham Park, N Y N Y N N Y Foreshore Disabled N N N N N N Y London Road CP N N N Y N N Y Blakes Road, Felpham N N N Y N N Y Snooks Corner Y N N Y N N Y The Glebe N N N Y N N N The Rife N N N Y N N N North Street, Wick N N N Y N N Y Norfolk Gardens Y Y Y Y N N Y Coast Guards Y Y N Y N N Y St Martins CP N N N Y N N Y West Beach N Y N Y N N Y Shrubbs Field N N N Y N N N Sandy Road, Pagham Y Y N Y N N Y Mewsbrook Park Y Y Y Y N N Y Y=6 Y=8 Y=4 Y = 21 Y=2 Y=2 Y = 20 N = 18 N = 16 N = 20 N=3 N = 22 N = 22 N=4 Location TOTAL (24) Page 48 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION THREE - FACILITIES AVAILABLE Location Hours Open Attendants or Mobile Cleaning Cubicles Male Accessible F M Urinals Cubicles Baby Change Beds BTA Grading Avisford Park 12 M 2 1 2 0 0 2 West Meads CP 12 M 3 2 6 1 0 3 West Park 12 M 3 x UNISEX UNITS 1 0 2 Mill Road CP 12 M 4 4 1 2 1 4 Crown Yard CP 9 M 5 3 5 1 2 3 Bedford Street 12 M 6 3 4 1 0 2 Foreshore Station 12 M 8 4 4 0 0 2 Regis Centre 12 M 5 3 5 1 2 3 Waterloo Square 12 M 8 5 6 0 0 3 Hotham Park, 12 M 4 4 3 1 1 3 Foreshore Disabled 12 M 0 0 0 1 0 3 London Road CP 12 M 5 2 4 1 1 2 Blakes Road, Felpham 12 M 6 3 7 1 1 3 Snooks Corner 12 M 3 2 3 0 0 2 The Glebe 12 M 2 1 2 0 0 2 The Rife 12 M 2 1 2 0 0 3 North Street, Wick 12 M 3 2 4 0 0 2 Norfolk Gardens 12 M 7 5 8 1 0 3 Coast Guards 12 A 12 6 7 1 3 4 St Martins CP 12 M 3 2 3 1 1 3 West Beach 12 M 3 3 0 1 0 3 Shrubbs Field 12 M 4 2 4 1 1 3 Sandy Road, Pagham 12 M 4 1 4 1 3 3 Mewsbrook Park 12 M 5 2 6 1 1 3 9=1 TOTAL (24) 12 = 23 8 x 2 star A=1 M = 23 104 61 90 18 17 14 x 3 star 2 x 4 star 0 x 5 star Page 49 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION FOUR - KEY FEATURES MATRIX – (PART 1) Location No of Wash basins Child Wash basins Sensor Wash basins Hot & Cold Taps without Plugs Water Soap Warm Air Dryers Avisford Park 2 0 Y 0 Y N - gents 2 West Meads CP 2 0 Y 0 Y N - gents 2 West Park 3 0 N 3 N Y 3 Mill Road CP 6 0 N 6 Y Y 6 Crown Yard CP 9 0 N 9 N Y 2 Bedford Street 4 0 Y 0 N Y 4 Foreshore Station 5 0 N 5 N Y 2 Regis Centre 6 0 N 6 Y Y 2 Waterloo Square 4 0 Y 0 Y Y 4 Hotham Park, 3 0 Y 0 Y Y 3 Foreshore Disabled -- -- -- -- -- -- -- London Road CP 5 0 N 5 N Y 2 Blakes Road, Felpham 5 0 N 5 Y Y 2 Snooks Corner 5 0 N 5 N Y 2 The Glebe 2 0 N 2 N Y 2 The Rife 2 0 N 2 N Y 2 North Street, Wick 2 0 N 2 N N N Norfolk Gardens 4 0 Y 0 Y Y 4 Coast Guards 8 0 Y 0 Y Y 8 St Martins CP 2 0 Y 0 Y Y 2 West Beach 3 0 Y 0 Y Y 3 Shrubbs Field 3 0 N 3 N Y 2 Sandy Road, Pagham 3 0 N 3 N Y 2 Mewsbrook Park 6 0 Y 6 Y Y 2 94 0 Y = 12 Y = 20 N = 12 N=4 TOTAL (24) Y = 10 N = 14 Page 50 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 62 63 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA – PUBLIC CONVENIENCE REVIEW – JUNE 2014 Appendix 1 – SECTION FOUR – KEY FEATURES MATRIX – (PART 2) Standard Missing Vanity Toilet Cleaning Door Locks Hooks Shelf Tissue Standards Avisford Park N Y ½ Y Poor West Meads CP N N 2/3 Y Average West Park N Y Y Y Average Mill Road CP Y N Y Y Y Good N Y Y N – gents Y Y Average Bedford Street Y Y N Y 4/6 Y Poor Foreshore Station N Y Y Y 3/8 Y Poor Regis Centre N Y Y Y Y Y Good Waterloo Square N Y N N 5/8 Y Average Hotham Park, Y Y N N 3/4 Y Average Foreshore Disabled -- -- -- -- -- -- Poor London Road CP N Y N N – gents 4/5 Y Average Blakes Road, Felpham N Y Y N Y Y Average Snooks Corner N Y Y N – gents 2/3 Y Average The Glebe N Y N N Y Y Average The Rife Y Y N N Y Y Average North Street, Wick N Y N N 2/3 Y Average Norfolk Gardens N Y N N 5/7 Y Good Coast Guards N Y N N 8/12 Y Average St Martins CP Y Y N N Y Y Average Pay Y N Y Y Y Average Shrubbs Field N Y N N 3/4 Y Average Sandy Road, Pagham N Y N N Y Y Average Mewsbrook Park Y Y Y Y Y Y Average Y=5 Y = 23 Y=6 Y=7 Y = 11 Y = 24 N = 15 N=0 N = 18 N = 17 % = 65 N=0 Location Mirrors ST Disposal N N Y N Pay Y Pay Crown Yard CP West Beach TOTAL (24) Pay = 3 Average = 17 Good = 3 VG = 0 Page 51 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Poor = 4 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION FIVE - ACCESSIBLE FACILITIES – (PART 1) Key “Part M” “Part M” Availability Reg Door Reg Overall Signage Width Size -- -- -- N Y N West Park Y Y Mill Road CP Y Crown Yard CP Dedicated Radar Key Correct Emergency Parking Entry Grab Rails Call Avisford Park -- -- -- -- West Meads CP Y Y Y N N Y Y N N Y N Y Y Y Y Y Y N Y Y Y N Bedford Street N Y N N N N N Foreshore Station -- -- -- -- -- -- -- Regis Centre N N N Y Y N N Waterloo Square -- -- -- -- -- -- -- Hotham Park, N Y N Y Y Y N Foreshore Disabled N Y N Y N N N London Road CP Y Y N Y Y Y N Blakes Road, Felpham Y Y N Y Y Y N Snooks Corner -- -- -- -- -- -- -- The Glebe -- -- -- -- -- -- -- The Rife -- -- -- -- -- -- -- North Street, Wick -- -- -- -- -- -- -- Norfolk Gardens N Y N Y Y N N Coast Guards N Y N Y Y N N St Martins CP Y Y N Y Y N N West Beach N Y N Y Y Y N Shrubbs Field Y Y N Y Y Y N Sandy Road, Pagham N Y N Y Y N N Mewsbrook Park N Y N Y Y N N Y=7 Y = 16 Y=0 Y = 16 Y = 15 Y=8 Y=1 N = 10 N=1 N = 17 N=1 N=2 N=9 N = 16 Location TOTAL (24) Page 52 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 1 to ITEM 7 ARUN DISTRICT COUNCIL BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014 Appendix 1 - SECTION FIVE - ACCESSIBLE FACILITIES – (PART 2) WC Coat Wipes Hook Avisford Park -- -- -- -- -- -- -- -- West Meads CP N N N N N N N N West Park N N Y Y N Y N N Mill Road CP N N N N N Y Y N Crown Yard CP N N Y Y N Y N N Bedford Street N N Y Y N Y N N Foreshore Station -- -- -- -- -- -- -- -- Regis Centre N N N Y N Y N Y Waterloo Square -- -- -- -- -- -- -- -- Hotham Park, N N Y Y N N Y N Foreshore Disabled N N N N N Y N Y London Road CP N N Y N N Y N N Blakes Road, Felpham N N Y N N Y N N Snooks Corner -- -- -- -- -- -- -- -- The Glebe -- -- -- -- -- -- -- -- The Rife -- -- -- -- -- -- -- -- North Street, Wick -- -- -- -- -- -- -- -- Norfolk Gardens N N Y Y N Y Y N Coast Guards N N N Y N N N Y St Martins CP N Y Y Y N Y Y Y West Beach N N Y N N Y N Y Shrubbs Field N N Y N N Y N N Sandy Road, Pagham N N N N N N N N Mewsbrook Park N Y N Y N Y Y N Y=0 Y=2 Y = 10 Y=9 Y=0 Y = 13 Y=5 Y=5 N = 17 N = 15 N=7 N=8 N = 17 N=4 N = 12 N = 12 Location TOTAL (24) Accessible Handle Large ST Child / Paper Unit Page 53 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Adult Mirrors Changing Colostomy Shelf Litter Bin APPENDIX 2 to ITEM 7 Page 54 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 55 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 56 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 57 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 58 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 59 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 2 to ITEM 7 Page 60 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 3 to ITEM 7 BTA SUMMARY OF BEST PRACTICE IN ‘AWAY FROM HOME’ TOILET PROVISION 1. 1.1 1.2 1.3 1.4 1.5 1.6 2. 2.1 2.2 2.3 2.4 2.5 2.6 2.7 3. 3.1 3.2 3.3 3.4 3.5 3.6 3.7 SIGNAGE AND COMMUNICATION Directional signage is very important, especially for visitors. Signs should show the direction and distance to the nearest public convenience with symbols for various available facilities. An external toilet location name will assist both residents and visitors identify where public conveniences are situated. There are many benefits to be gained by displaying warning signs to deter vandalism, e.g. 'Police Regularly Patrol These Toilets', 'CCTV Working In This Area' 'Any Criminal Action Will Be Dealt With Accordingly'. The Sexual Discrimination Act 1975 allows employment of male or female staff to clean toilets. Courtesy signs stating “male or female cleaners at this site” help the public to feel more secure when confronted by a mobile cleaner of the opposite sex. All toilets should display a sign giving the address and telephone number of the person(s) responsible for their provision. This generally speeds up the reporting of any problems between mobile cleaner visits and is also an opportunity to respond and monitor customer complaints. It is also good ‘UR’ – user relations. Health promotion material aimed at preventing the spread of sexually transmitted diseases along with telephone numbers for local hospital departments/clinics can be communicated in the relative privacy of toilets used by the general public. DÉCOR AND MAINTENANCE Toilet providers have the opportunity to develop their own colour co-ordinated external and internal décor in their toilets. Low energy, vandal resistant lighting, fitted flush into ceilings and operated by solar sensors, will ensure the correct level of illumination at all times of day and night. White ceilings and wall tiles are excellent day light reflectors. Safety floor coverings with continuous sheeting and impervious welded joints are preferred to tiles, which are grouted. Grouting absorbs urine and is more difficult to keep clean and odour free. Windows that are partially open to assist ventilation during the day can create opportunities for people to peer in, becoming a danger in respect of safety to users of those premises. Sound maintenance programmes and proper programme performance monitoring will ensure that operational problems are minimised along with reduced closure periods. The frequency of inspections relates to the speed of defect reporting. Prompt replacement/repair procedures are key to the maintenance of all ‘away from home’ toilets. Adequate supervision of the day-to-day management of any toilets provided will also avoid inconsistencies in standards of service. FIXTURES AND FITTINGS PROVISION All urinals should be fitted with flush control systems to reduce water consumption. Water reduction devices and systems will also reduce water consumption in the cubicles. Older style toilets were not designed for family, mother and young children or disabled needs and certainly not for baby changing by males. Wall mirrors, particularly in ladies washroom make up areas, are an essential need. Additional lighting and worktops on which to place handbags whilst washing hands provide added value. Modern design automatic, combined hand washing and drying units are energy efficient and space saving units. Cleaning methods for all stainless steel equipment need to be properly enforced. Gents urinals, in particular, require a deep clean periodically in order to remove the accumulated lime scale and urinal salts. No smoking signs help minimise any smoking in toilets and confirm compliance with the law. Wall mounted metal litter bins with light weight bin liners, provide suitable receptacles for Pageas61 of as 109 litter in both ladies and gents toilets, well accessible and family/baby change facilities. Litter waste should not be mixed with any sanitary waste material. Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 3 to ITEM 7 4. 4.1 4.2 4.3 4.4 4.5 4.6 4.7 5. 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 6. 6.1 CLEANLINESS STANDARDS The importance of high quality cleaning in ‘away from home’ toilets cannot be overstated. Standards of cleanliness vary enormously throughout the UK and cleaning requirements are usually set out in a cleaning specification - together with cleaning materials to be used and their frequency of use. In high usage sites, unattended toilets should be cleaned every hour and in low usage sites up to four times daily based on usage, by mobile cleaners. Monitoring of cleaning activities through daily or weekly inspections is considered good practice to help maintain high standards. Higher standards of cleaning are achieved by having clear cleaning specifications and properly trained staff. The BTA has developed a training course for operatives and supervisors in toilet washroom cleaning, in conjunction with The British Institute of Cleaning Science. Courses can be provided locally by any recognised BICSc training centre. The cleaning standards of mobile teams will depend upon the number of times the toilets are scheduled for cleaning per day, and how busy the facilities are. Corners of cubicles and floor areas generally require special cleaning procedures with a machine cleaning regime. Graffiti removal from various surfaces can be a tedious and frustrating process. The best solutions lie in effective prevention, together with the use of building materials and finishes which resist the application of graffiti, as well as removal of graffiti at the earliest opportunity. HYGIENE EQUIPMENT Soap dispensers (preferably no-touch) are regarded as a more hygienic and cost effective solution to soap tablets, which can be wasteful and unhygienic. Every time soap tablets are used they leave the residue of the previous user on the tablet. Soap trays tend to be a holding surface for water causing the soap to dissolve into a soggy mess. Labour costs are usually the most expensive item in the provision of toilet tissue. The most economical and hygienic systems are those with built-in back up supply, particularly when full time attendants are not on site. Larger twin tissue 900 sheet rolls in 2 ply tissue, with no cardboard core, require less labour to replace, and result in less floor litter. Toilet tissue dispensers can be provided free on loan, subject to using suppliers’ consumables. Dispensers should enclose all but the next available portion to maintain hygiene. 'Jumbo Toilet Rolls' and holders can impinge upon cubicle space, and have no back up supply. They either get replaced before running out - leading to costly waste or they are left to run out - leading to user frustration. Single domestic size toilet rolls do not provide an automatic back up and cannot be topped up when partially used, similar to the 'jumbo system' above. Feminine hygiene disposal units should be provided in all ladies cubicles. Electrical air ventilation should be activated by P.I.R sensor to ensure the system is not running continuously. Refer to Building Regulations for minimum air changes. Air freshening units, in support of ventilation systems, particularly baby change facilities and busy toilets, again add value to the washroom ambience. They are not designed to remove malodours but to help mask them. Air freshening units need to be fitted at a minimum height of three metres to avoid vandalism. At this height, steps are required for regular service of battery and gels. Mains electrical air freshening units are more effective and usually only require quarterly fragrance top ups. GENERAL COMFORT AND CUSTOMER CARE Inspections by senior provider management should take place once a week in high usage sites and once a month in low usage sites, to ensure proper standards of hygiene are being adhered to. Page 62 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 3 to ITEM 7 6.2 6.3 6.4 6.5 6.6 6.7 7. 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 8. 8.1 8.2 8.3 8.4 9. 9.1 9.2 9.3 10. 10.1 10.2 10.3 10.4 All toilets should provide hot water for hand washing at an appropriate temperature of 45ºc. All cubicles for women should contain bags for soiled sanitary towels as well as feminine hygiene disposal units. A communication message of “Bag it and Bin it” is also recommended to avoid costly and unnecessary toilet blockages. Alternative methods of hand drying are desirable to ensure continuity of supply and provide for customer choice, e.g. electrical hand dryers and paper towels. Soap dispensers should be provided at a 1 dispenser to 2 wash-basin ratio. It is recommended that all public toilets are equipped with dispensing or vending machines for sanitary towels, disposable nappies and condoms. Vending machines for other products in high usage sites could be provided for added value for users and a revenue earner for the provider. It is recommended that all cubicles contain some form of bactericidal seat wipe, as toilet paper often used to cover seats can lead to blockages. ACCESSIBLE TOILETS Toilet providers have a responsibility to ensure that all toilets comply with the requirements of the Disability Discrimination Act. Refer Doc M of the 2004 Building Regulations and British Standard 8300. Entrance doors should open outwards should be in a contrasting colour to the door as white grab rails on white backgrounds cannot be seen by the partially sighted (DDA). An extractor fan or air freshening unit should be installed to improve ventilation and air quality, since these toilets are used less frequently and are normally fully enclosed. Grab rails adjacent to the toilet bowls should be designed and fitted correctly and hand wash basins should be accessible from the WC bowl (DDA). Coat hooks and wall mirrors should be fitted at the appropriate height and toilet flush handles should be in reach of a disabled person in a wheelchair – i.e. furthest from the wall (DDA). Where RADAR keys are in use, details of where the nearest key is located are necessary, including the address and telephone number of where keys can be purchased. Where space is sufficient in accessible toilets, adult changing facilities should be provided. Emergency alarm cords or buttons should be within reach at floor and waist level, in case an accessible toilet user requires assistance whilst in the toilet (DDA). BABYCHANGE FACILITIES All toilets in public places should cater for the needs of parents of either sex with babies and young children. The best-designed family friendly units are separate cubicles/rooms catering for both sexes. They should include an extra width entrance door for pushchairs or double buggies, large easy sliding door locks, bright lighting and wall murals, a permanently fixed changing table with security rail and a wall mounted toddler seat, with safety straps. There should be a washbasin, a supply of warm water with a soap cream dispenser, paper wipes, a large nappy disposal unit and air freshening. Additional coat hooks, shelves, wall mirrors, waste bins and a nappy dispensing unit should also be included. A child and/or adult WC are also required to cater for the toileting needs of those accompanying babies. PUBLIC TOILET OPENING HOURS Public toilets should be open at least 12 hours a day. Where they are located in a shopping area they should open one hour before shops open and close one hour after shops close. It is essential that 24-hour toilets are provided, particularly in busy areas, adjacent to transport, leisure and entertainment hubs. Numbers provided will depend on the numbers of potential users. These can be accessed by coin or RADAR key to prevent abuse or anti-social behaviour. The growing night time economy has brought with it the growing problem of street urination, which has led to the development of new, innovative street urinal solutions. SECURITY ISSUES All ‘away from home’ toilets should be well illuminated, both internally and externally. Full time supervision/attendants have proven to be the best security for busy toilets. A single user entrance, adjacent to an attendant’s office, will help minimise anti-social behaviour. Full time attended toilets also provide a consistently high standard of cleanliness and hygiene. Where attendants are not possible, providers should liaise with local police and other relevant organisations, in order to combat the problems caused by cottaging, drug abuse, vandalism and other anti-social activities. Regular security visits are recommended. Page 63 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 3 to ITEM 7 10.5 11. 11.1 11.2 11.3 11.4 11.5 11.6 12. 12.1 12.2 12.3 12.4 12.5 12.6 13. 13.1 13.2 13.3 13.4 13.5 13.6 14. 14.1 14.2 14.3 Use of CCTV cameras adjacent to toilets, helps members of the public feel more secure when approaching and entering the building and has also reduced the incidence of anti-social behaviour, particularly when clear communication signage has warned of legal action against identifiable offenders. CCTV cameras can also be positioned in common areas of toilets. AUTOMATIC PUBLIC CONVENIENCES APC's or "superloos" have been in use in the UK for more many years. An advantage is that they are available 24 hours a day. They are normally self-cleaning and vandals do not like spending 20 pence (normal entrance fee) to gain access simply for misuse or abuse. APC's are equipped with an automatic timed control cleansing cycle, which is activated after each user has vacated the toilet. Fully inclusive service provision and maintenance charges are included in lease agreements which some authorities have found very expensive to operate, certainly those which have been provided in rural locations with low usage figures. All APC's have automatic user counters, which enable management to measure costs per user. Many design features based upon the individual toilet cubicles of the "superloos" have been incorporated into factory built ‘semi-automatic’ cubicles with en-suite hand wash units. These units can be incorporated into a new building, to suit differing locations or 'inbuilt' into existing buildings, as part of a refurbishment project. The internal features of APC’s and semi-automatic cubicles are durable, due to careful use of appropriate materials and provide good fire resistance. Hot water supply, soap and tissue dispensing systems are built into the cubicle walls. Feminine hygiene, litter disposal and sharps disposal units are also built into the walls with sealed, fire resistant collection containers located at the rear of each cubicle, in the service area. Automatic flushing of both W.C bowls and urinal floor washing enhance cleanliness and hygiene levels. CUBICLES Most cubicles in ‘away from home’ toilets are too narrow and, when combined with an inward opening door, cause problems for people entering – particularly those with shopping bags and small children. Outward opening doors raise health and safety issues and are not appropriate in most toilets. The best solution is to provide larger cubicles for all users – or at least one or more larger cubicles for those with particular needs as mentioned above. All cubicles should contain a hook for jackets, coats and bags and ideally some shelving to prevent bags being placed on wet floors. All ladies cubicles should contain a suitable container for the disposal of sanitary waste. Cubicle sizes are referred to in British Standard 6465 Part 2 (2006), which is currently being updated. ENERGY AND WATER CONSERVATION An increasing number of toilet providers now install a range of energy saving fixtures and fittings. These include: - automatic lighting controls through the use of PIR sensors and timers - automatic non-touch tap water systems with measured water portion delivery and timed cut-off - automatic urinal flushing through infra red sensors - non-touch toilet cistern water reduction systems through automated control valves - solar powered lighting and water heating systems Maximum use of natural lighting reduces the need for electric lighting. Maximum use of natural ventilation reduces the need for electric air extraction or deodorising systems. Where use of water for flushing is minimised, it is essential that an adequate cleaning regime be implemented to ensure maintenance of hygiene standards. An increasing number of toilet providers now use waterless urinals – which again require an effective cleaning regime to minimise bacteria and consequential odour build-up in the urinal. PARTNERSHIPS A number of major toilet providers now contract out their toilet cleaning and maintenance activities to specialist companies. This removes the day-to-day responsibilities of maintaining standards and allows the provider to concentrate on core activities. Contract monitoring then becomes the key task for the department responsible and, away from the day to day service ‘fire Page fighting’ 64activities, of 109 allows some proper management time to plan improvements and extensions to the toilet service. Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 3 to ITEM 7 14.4 14.5 14.6 14.7 It is essential for any outside contractor to work to an agreed and detailed contract specification with adequate monitoring and reporting procedures. The production and circulation of weekly/monthly contract reports and key data to the widest relevant audience – including operatives – ensures that all those involved in providing the service are kept informed about current and future levels of performance. A regular site inspection by client management also contributes to both client perception of the service being provided and contractor awareness of client involvement. In summary, ‘away from home’ toilets require a higher level of quality measurement and overall management than historically provided, due to the low level of priority normally allocated to this basic public service. BRITISH TOILET ASSOCIATION 2010 Page 65 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 4 to ITEM 7 THE SPECIALIST IN PUBLIC TOILETS Arun District Council Page 66 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Contents • Synopsis of Danfo • Client Brief • Danfo Review • Danfo Proposals • Modulet System • Example Modulet Floor Plan • Cleaning and Maintenance Services • Payment Solutions Page 67 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 From Strength To Strength • Total toilet solutions • Cost-effective, durable and high-quality solutions • Flexible design and construction • Full service offering • Short lead time • Over 40 years’ experience Page 68 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Client Brief • The client engaged Danfo to obtain a proposal for the public toilet facilities within the District Council, covering Arundel, Bognor Regis, Felpham, Ferring, Littlehampton, Middleton-On-Sea, Pagham and Rustington. • Danfo were asked to Provide a solution based on a site visit and to price for three options:1. 2. 3. • Refurbishment of the facilities Refurbishment and Maintenance Refurbishment, Maintenance and Cleaning To provide the cost breakdown of Sani-Rent Page 69 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Danfo Review • Following an extensive site visit, Danfo looked at 30 of the toilets that were provided to us to view. • All of the sites vary in degree of presentation from the newly refurbished through to those that are in generally poor condition. • Nearly all of the sites will require some investment to either bring them up to a suitable hygienic standard or to make them compliant with current regulations. • There are signs of anti-social behaviour at a number of the sites and our proposals are aimed at minimising this activity Page 70 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Danfo Proposals Below are listed the buildings with a brief comment of their current condition and our proposals. We would suggest introducing coin operation to the facilities to generate income. We have listed BUDGET costs for the works and at the end of this pack you will find the overall cost breakdown. Any comments or recommendations are for guidance only and we are fully open to discussions with yourselves in order to meet your requirements in full. We have not included the facilities at Mill Hill (Newly Refurbished), Churchill Parade Car Park (Newly refurbished), and Woodlands Centre (Newly refurbished). Page 71 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Aldwick, Littlehampton – Avisford Park • Existing Public Convenience located in the Avisford Park currently segregated as separate male and female toilets, tired and in need of a deep clean. Heavy security gates protect the existing timber doors. • We would propose a install of our modulet fit-out comprising of 1 Unisex DDA compliant WC and 2 Unisex WC’s. • The approximate cost would be £61,500. Page 72 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Aldwick, Littlehampton – West Meads Car Park • This is a very large toilet block located in close proximatry to West Meads Car Park, located within the adjoining playing fields. A large facility w • We would propose to refurbish the existing building with a full modulet fit-out comprising of 1 Unisex DDA WC & 2 Unisex WC’s • Approximate cost would be £65,500. Page 73 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Aldwick, Littlehampton – West Park • An existing toilet facility bordering the West Park Car Park, The block comprises of a Café serving members of the public who frequent the Park. The existing toilet comprise of 3 Unisex cubicles and 1 Disabled cubicle. Tired and dirty in need in need of refurbishment, the existing flooring is need of replacement. • We would propose a full internal modulet fit-out, providing one fully accessible toilet with a baby change facility and three unisex Page 74 of 109 cubicles Approximate cost would be £76,000. Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Arundel – Crown Yard • This is a good looking building, let down by the internal standard of the building, which is very dirty, tired looking and not fully compliant with current regulations and standards. • We would propose a full internal modulet fit-out, providing one fully accessible toilet with baby change and five unisex cubicles. • Approximate cost would be £95,000 Page 75 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Bognor Regis – Bedford Street • This is a very busy facility, however is not very clean and needs modernising to create a high quality, low maintenance toilet. • We would propose a full internal modulet fit-out, providing one fully accessible toilet with baby change and four unisex cubicles. • Approximate cost would be £83,000 Page 76 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Bognor Regis – Foreshore Station • • • • • Due to their location, these toilets will be very busy during the summer, however act as an area for anti-social behaviour due to their below ground location. They are also in a very poor condition, both hygienically and aesthetically. The steps are very steep and do not offer access for disabled persons and could be considered a ‘threat’ to users due to their underground location. Our recommended solution for these toilets will be to shut these and install a purpose built facility above ground, providing one disabled accessibility facility and three unisex. The cost for this would be approximately £115,000 An alternative would be to fully77 refurbish Page of 109 and modernise the existing for £45,000 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Bognor Regis – Regis Centre Esplanade • • • • These toilets are in a prime location by the Regis Centre and in the summer they have a market at the weekends. Externally the block is in very good condition and the inside is functional, however not very clean and badly lit, encouraging anti-social behaviour. Our recommended solution for these toilets will be complete a full internal re-fit to a modulet system, providing one disabled accessibility facility and two unisex. The approximate cost of this would be £70,000 Page 78 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Bognor Regis – Waterloo Square • • • • Consisting of a large and robust toilet block, these facilities are only a few hundred yards away from the Regis Centre. Being below ground, with some steep steps, these are not ideal during wet or wintry weather and can serve as an area for anti-social behaviour. Internally the unit hasn’t been cleaned to a high standard and this is evident in the grime and strong smell of ammonia. We would recommend closing these facilities and installing a Tetragon unit, with one accessible and four unisex toilets for a cost of £115,000 Alternatively, as with Foreshore, fully refurbish and modernise the existing for £45,000 Page 79 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Bognor Regis – London Road • • • A solid built brick structure, this facility is robust, however suffers from poor quality cleaning, greasy floors and broken tiles, with poor quality fixtures. The toilets have been subject to some internal vandalism and no hot water provision We would recommend a full internal conversion to a modulet system, with one Disability compliant and three unisex cubicles for a cost of £78,000 Page 80 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Felpham – Blakes Road • • • • This is a large brick structure with a flat roof. Located by a yacht club and beach huts, on the sea front, it appears to get a fair bit of usage. Judging by the water stains on the ceiling, the roof may have some minor leaks. Internally the equipment is dirty and there is evidence of anti-social behaviour. We would recommend a new felt roof, with a full internal conversion to a modulet system, with one Disability compliant and three unisex cubicles for a cost of £80,000, which would free up some internal space for storage or rental by the council to a local company. Page 81 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Felpham – Snooks Corner • • • • This is a large brick structure with a pitched roof. Located by a yacht club and beach huts, on the sea front, it appears to get a fair bit of usage. Judging by the water stains on the ceiling, the roof may have some minor leaks. Internally the equipment is dirty and there is evidence of anti-social behaviour. We would recommend a full internal conversion to a modulet system, with one Disability compliant and one unisex cubicles for a cost of £48,000, which would free up some internal space for storage or rental by the council to a local company. Page 82 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Ferring – The Glebe, Ferring Street • • • Another robust building with a flat roof that is located next to a recreation park and children's play area, that appears to receive a decent amount of usage. There are some cosmetic repairs required to the outside, however internally needs a complete overhaul and to provide a Accessible facility. We would recommend a full internal conversion to a modulet system, with one Disability compliant and two unisex cubicles for a cost of £60,000. Page 83 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Ferring – The Rife, The Strand • • • • • A solid brick structure that is located near the sea front, it appears to get a fair bit of use. Externally the building is suffering from a lack of basic maintenance. Internally the facilities are very basic and do not provide an aesthetic or hygienic facility for the users, who would probably be using the cafeteria facilities instead. We have two recommendations, one would be a full internal conversion to a modulet system, with one Disability compliant and two unisex cubicles for a cost of £60,000, which would make the facilities fully compliant and alleviate some of the usage of the cafeteria toilets. Alternatively, demolish this building a replace with a new building providing an Page 84 of 109 accessible toilet and two unisex toilets for approximately £72,000 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – Coastguards, Windmill Road • • • • A very large building located close to the beach front and near to a funfair and a large car park. This facility gets a lot of use. With a full time attendant in place, the facilities were fairly clean, although it could potentially require a further cleaner to accommodate the male and female facilities. The walls and floors, although on appearance looked clean, were very greasy. We would recommend an internal upgrade and a deep clean to these facilities and introduce a paddle gate charging system for a cost of approximately £25,000 Page 85 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – Mewsbrook Park, Hendon Avenue • • • This is another brick built facility that is located in a busy area, near to a boating lake, recreational ground and has a few concession stands located nearby and appears to receive a lot of use. Although the exterior is ok, the interior is suffering from poor cleaning and is greasy and unappealing and has evidence of some internal vandalism and anti-social behaviour. We would recommend either a regular deep clean and a cosmetic makeover for about £10,000, or a full internal conversion to a modulet system, with one Disability compliant and two unisex cubicles for a cost of £60,000. Page 86 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – Norfolk Gardens • • • A brick built structure located next to a recreation ground and it appears that this facility doesn’t receive a great deal of use. Externally the facility is in good condition, however internally there is evidence of poor cleaning, with greasy surfaces and grimy wash basins. There is a need of some minor upgrade to the accessible facility to make it compliant. We would recommend a thorough deep clean and some internal cosmetic work to bring the facility up to standard at a cost of approximately £10,000 Page 87 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – North Street, Wick • • • Located close to a shopping area, these appear to be the main facilities for the public. The building is solid and robust, however does not have an accessible facility. Maintenance appears to have been neglected to this building and externally is showing wear, whilst internally the facilities are in poor condition. We would recommend a full internal conversion to a modulet system, with one Disability compliant and two unisex cubicles for a cost of £60,000. Page 88 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Middleton-On-Sea – Shrubbs Field • • • Located in a car park, close to a scout hut and local shops, this facility is affected by overgrown shrubs and weeds and appears to be subjected to vandalism, in particular graffiti and anti-social behaviour. Internally the unit is extremely dirty and greasy and the facilities are heavily stained and do not have any hot water for hand washing. We would recommend a full internal conversion to a modulet system, with one Disability compliant and one unisex cubicles for a cost of £48,000. Page 89 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – St. Martins Car Park • • • Situated in the middle of Littlehampton, in a car park, this brick structure is of a robust build, however is aesthetically damaged by abuse both internally and externally. The ladies and gents fixtures and fittings are in very poor quality and the cleaning is very poor, leaving the toilets in a poor hygeinc state. There is also very strong evidence of anti-social behaviour. We would recommend a full internal conversion to a modulet system, with one Disability compliant and three unisex cubicles for a cost of £70,000. Page 90 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Littlehampton – West Beach, Rope Walk • • • • This facility is located in a car park, by a nature trail and fairly close to the beach front. During our visit we observed that it is fairly well used. The facilities have a coin entry system and judging by the doors and iron gates, may have been subject to vandalism in the past. Although relatively well fitted and reasonably clean, the facilities could do with a better cleaning regime. We would recommend a regular deep clean to improve and maintain the facilities. Page 91 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Pagham – Sandy Road • • • Located close to the beach with local amenities in close proximity, this toilet block is suffering both internally and externally from neglect, both from a maintenance and a cleaning perspective. In particular, the accessible facility is nearly inaccessible due to overgrown grass and weeds outside. The internal fixtures are very basic and do not present the facilities as being user friendly We would recommend a full internal conversion to a modulet system, with one Disability compliant and one unisex cubicles for a cost of £51,000. Page 92 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Danfo Modulet System The Danfo modulet system is a unique design that incorporates style and hygiene into individual cubicles, with all of the operational features being contained in a separate service area. This results in the units being easy to maintain. The hand wash, soap dispenser and hand dryer are all automatic, as is the toilet flush. Our modulet system has been tried and tested to be highly antivandal resistant and has been well received all over the world. All of our cubicles include a waste and a sharps chute, which is a safe and hygienic method of removing needles and general waste paper. The walls are constructed of water resistant plywood, clad with a special laminate, which is Page 93ofofgraffiti. 109 designed for easy cleaning, especially Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Examples of Danfo Completed Modulet Facilities Before After Before After Page 94 of 109 Before After Before After Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Example Modulet Floor Plan Page 95 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Cleaning and Maintenance Service Danfo offers a comprehensive Cleaning & Maintenance structure that has been developed and evolved to meet our clients requirements. This service is broken down into the following: • Daily • Weekly • Quarterly • Annually • Adhoc Page 96 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Danfo’s Solo System We use a remote technology solution, Danfo Solo, to assist in the monitoring of all our Cleaning and Maintenance contracts throughout the UK. Solo gives guaranteed proof that our Cleaner/Technician has arrived at the public convenience. The Operative simply touches a pre-positioned location tag (usually inside the service area) with their mobile phone and our web database is instantly updated. You know that they have arrived. Page 97 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Record Arrival & Departure From Sites The Danfo Solo system allows us to monitor staff on site as well as time spent at each site for cleaners and maintenance engineers. Page 98 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 10th July 2014 APPENDIX 4 to ITEM 7 Repairs Cleaners report repairs as they are visiting sites and maintenance engineers are informed and complete a repair fix once the repair is completed. We get a complete picture of the status of each repair and invaluable Key Performance Indicator (KPI) information about how long we take to complete each repair. Page 99 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 10th July 2014 APPENDIX 4 to ITEM 7 Payment Solutions • Payment can be arranged via Sani-Rent for up to a 25 year period, with a 3% interest charge. • E.g. Should you opt for all of the recommendations with the highest budget prices provided, then over a 25 year period the breakdown would be as follows; Investment Total = £1,343,000 (before interest) Annual cost = £53,720 (Year 1) Monthly Cost = £4,476.67 (Year 1) • Additional funding can be achieved via renting freed up space where our modulet system can reduces floor area within existing buildings. We are happy to provide more contact details on request: [email protected] or 020 8380 7370 NB. Above prices correct as of presentation date and are based on 25 year term and will be confirmed at time of any order. Page 100 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Maintenance and Cleaning Solutions • We can provide you with a maintenance service for a cost of £15,000 per annum and this would cover two visits per year and basic maintenance costs (up to a value of £250 per visit, per facility). • We also offer a complete management solution, which incorporates maintenance, consumables and cleaning (at least two cleans per day) with our in-house fully trained staff, utilising our Danfo remote system. Our cleaning operatives provide a preventative maintenance service within their role. • We could offer the cleaning and maintenance service for a total cost of £222,700 per annum. Page 101 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 4 to ITEM 7 Products For All Environments All Over The World Since the company was founded in 1969, we at Danfo are extremely proud of having delivered thousands of toilet units worldwide Page 102 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Danfo (UK) Ltd 08 September 2014 APPENDIX 5 to ITEM 7 Appendix 5 – Public Conveniences Improvement costs 5 Years Actual Expenditure 2009/10 2010/11 2011/12 2012/13 2013/14 Average Electricity 14,136 11,658 12,033 13,774 13,569 13,034 Water 15,157 15,263 7,702 20,549 14,425 14,619 Sewerage 25,349 39,018 28,856 25,461 24,259 28,589 Rates 37,829 37,657 38,296 40,567 42,161 39,302 2,447 2,505 2,488 2,240 2,196 2,375 Insurance R&M Cleaning 62,139 89,725 53,275 53,845 62,354 64,268 206,553 198,710 182,519 202,870 216,009 201,332 10,000 10,000 Static Cleaning Total 363,610 394,536 325,169 359,306 384,973 373,519 Year 1 Year 2 13,428 13,629 15,061 15,287 29,453 29,894 44,274 45,159 2,520 2,595 20,000 20,000 222,700 222,700 308,599 308,599 656,034 657,864 Year 3 13,834 15,516 30,343 46,062 2,673 20,000 222,700 308,599 659,727 Year 4 14,041 15,749 30,798 46,983 2,754 20,000 222,700 308,599 661,624 Year 5 14,252 15,985 31,260 47,923 2,836 20,000 222,700 308,599 663,555 5 Years Estimated Expenditure Electricity, Water & Sewerage +1.5% Rates +2% on 2014/15 actuals Insurance +3% Electricity Water Sewerage Rates Insurance R&M Cleaning Repayment Total 2014/15 13,230 14,838 29,017 42,984 2,446 Page 103 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 APPENDIX 5 to ITEM 7 Investment 5 years 10 years Principal Interest Principal Interest Year 1 1,331,000 39,930 Year 1 1,331,000 39,930 Year 2 1,370,930 41,128 Year 2 1,370,930 41,128 Year 3 1,412,058 42,362 Year 3 1,412,058 42,362 Year 4 1,454,420 43,633 Year 4 1,454,420 43,633 Year 5 1,498,052 44,942 Year 5 1,498,052 44,942 Year 6 1,542,994 46,290 Year 7 1,589,284 47,679 Year 8 1,636,962 49,109 Year 9 1,686,071 50,582 Year 10 1,736,653 52,100 Total 1,788,753 Total 1,542,994 Annual Cost 308,599 Annual Cost 178,875 Monthly Cost 25,717 Monthly Cost 14,906 Total Interest 211,994 Total Interest 457,753 Income Contributions Pay to use Savings Total Year 1 102,720 5,000 26,084 133,804 Year 2 Year 3 102,720 102,720 8,000 15,000 24,254 22,390 134,974 140,110 Page 104 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 Year 4 102,720 18,000 20,493 141,213 Year 5 Average 102,720 22,000 18,562 143,282 138,677 ITEM 8 AGENDA ITEM NO ARUN DISTRICT COUNCIL ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP 14th October 2014 Recommendation Paper Subject : Penalty Charge Surplus Income Report by : Calvin Baylis Report date: 1st September 2014 EXECUTIVE SUMMARY This report identifies the surplus income generated from Civil Parking Enforcement and gives a list of options of how this surplus can be used. It identifies various items of expenditure and places them into what is considered the priority. RECOMMENDATIONS Members are requested to recommend to Cabinet that current and future surplus income generated by the Penalty Charge Notices should be spent on the following items in the order as set out below and authority for this expenditure to be delegated to the Outdoor Services Manager and the Head of Finance. 1. Purchase of Pay & Display Machines 2. Improvements to Fitzleet Multi Storey Car Park 3. Resurfacing of car parks 4. Refurbishment of Car Park Furniture and Planting Page 105 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 . ITEM 8 1.0 2.0 INTRODUCTION 1.1 Arun District Council has been responsible for Civil Parking Enforcement since the 1st July 2010 under the terms of an agency agreement with the West Sussex County Council. 1.2 The Cabinet decided on the 10th March 2014 to agree to the request from the West Sussex County Council to extend the agency agreement to the 31st March 2018. 1.3 The agency agreement covers the administration of the Controlled Parking Zone in Bognor Regis and Civil Parking Enforcement. 1.4 As part of Civil Parking Enforcement Penalty Charge Notices are issued to motorists who park their vehicles in contravention of the Traffic Regulations and Parking Orders both On and Off Street. 1.5 The money collected from these fines is placed in the Joint Enforcement Account which contains all the marginal expenditure of Civil Parking Enforcement including the start-up costs of the scheme. 1.6 This does not include any money from our Pay & Display machines or money from the Controlled Parking Zone which is kept totally separate from Penalty Charge Income. 1.7 Prior to Civil Parking Enforcement there was no limitation on how income received from parking fines issued in our car parks could be spent. To ensure that Arun doesn’t directly lose the benefit of this income stream an amount agreed at £83,000 is taken from the Joint Enforcement Account and placed in the general fund. 1.8 From information gathered from the Car Parks Operations Manager and from the Property & Estates Department this report identifies a number of areas which would benefit from increased investment. PENALTY CHARGE NOTICE INCOME 2.1 Any surplus generated by Civil Parking Enforcement is split between the Arun District Council and the West Sussex County Council according to the percentage split between the Penalty Charge Notices issued On Street and the Penalty Charge Notices issued Off Street. Page 106 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 8 3.0 4.0 2.2 In the first 2 years of the scheme 2010/11 and 2011/12 the operational surplus was paid direct to the County Council to cover the start-up costs incurred by them. 2.3 In 2012/13 after splitting the surplus as required between the County Council and the District Council Arun was left with a surplus of 56,256.In 2013/14 the surplus was £45,290 and the total surplus therefore currently stands at £101,546. 2.4 This and any future surplus income has been ring fenced and it can only be used in accordance with legislation shown below. 2.5 The surplus income can be carried forward as there is no requirement to spend the surplus income within any particular year LEGISLATION 3.1 All income from penalty charges is subject to the restrictions on usage by Section 55 of the RTRA1984 amended by the Traffic Management Act 2004 3.2 Section 55 states that income from penalty charges can be used for meeting all or any part of the cost of the provision and maintenance by the Local Authority of the off-street parking accommodation whether in the open or under cover. 3.3 It should be noted that this does not include payment toward reducing parking fees or operating disc parking schemes. EXPENDITURE WHICH MEETS THE CRITERIA 4.1 Purchase of Pay & Display Machines 4.1.1 There are 55 pay & display machines owned and operated by Arun District Council. Many of these machines are over their recommended time for replacement with the oldest being 20 years old. 4.1.2 The current cost of purchasing and installing a new Pay & Display machine is approximately £3500.We will therefore be looking at purchasing 20 machines in this financial year and balance in 2015/16 and 2016/17 depending upon the amount of surplus. 4.1.3 The County Council is looking at replacing their machines in Bognor Regis before the end of the financial year and there is potential to combine the procurement of machines which will reduce the cost. Page 107 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 8 4.1.4 The advantage of purchasing new machines include fewer breakdowns reduced requirement for parts and less time spent by Engineer on repairs. 4.2 IMPROVEMENTS TO FITZLEET This car park is the largest in Arun and is in a prime location in the centre of Bognor Regis. Currently the car park is underutilised and would benefit from refurbishment. If this report is agreed by Cabinet then the machine replacement program will take priority and any improvements for Fitzleet that are to be financed by the surplus would have to wait for several years. 4.2.1 Replace existing rusty balustrades on levels 2 to 7 mainly around the central areas. (Approximate cost £70K +VAT) 4.2.2 Replace panels to stairwells to include galvanising and powder coating. (Approximate cost £8k +VAT) 4.2.3 Repairs to asphalt on levels 7 & 8. (Approximate cost £52K + VAT) 4.2.4 Painting and general refurbishment. 4.3 RESURFACING The following car parks have been identified as being in need of resurfacing. 4.3.1 Hothamton (Approximate cost £73K + VAT) 4.3.2 Gloucester Road (Approximate cost £58k + VAT) 4.3.3 Links Avenue (Approximate cost £9K +VAT) 4.3.4 Culver Road (Approximate cost £11K+VAT) 4.4 REFURBISHMENT & PLANTING 4.4.1 The car parks contain street furniture such as signs, bollards and barrier’s all of which at times require repair and replacement. Painting cleaning and repair of this furniture will help the overall impression that is made on the motorist of the car park and potentially the area. 4.4.2 Planting has been recognised as a way of making urban locations more attractive and some of our car parks do have some planting. If money was available the Parks department could look at ways of improving the current planting and introducing planting into new car parks. Page 108 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014 ITEM 8 Background Papers: None Contact: Calvin Baylis, Outdoor Services Manager Ext 37649 Page 109 of 109 Arun District Council ENV SERVICES AND COMM DEV-14/10/2014