Policy Manual

Transcription

Policy Manual

2013
Farmboy Market Ltd
Employers First
7/9/2013
July 9, 2013
[FARMBOY MARKET LTD
Farmboy Market Ltd
Health and Safety
Policy and Procedures Manual 2013
Prepared By:
Employers First Inc. in partnership with Farmboy Market Ltd (to the
best of our ability using all applicable legislation, this policy reflects the legislative requirements at the
time of development. Following a policy template we have worked together to develop policies and
procedures to reflect to the best of our ability workplace specific procedures. Each workplace party now
has a defining role in implementing these policies into the day-to-day operations.) We provide
policies/procedures in form to have the company provide workplace information to be integrated into the
manual…in form it is recognized that the manual is not to be relied upon until the final document is
completed and procedures are actually implemented. We do not take responsibility for procedures
developed in form.
Policies and Procedures are to be reviewed annually.
Copyright by Employers First Inc, this policy is meant for use for the intended company above, not meant for
reproduction for any other company…All policies are to be workplace specific and reviewed annually to amend
and adopt any changes.
Page 2
July 9, 2013
[FARMBOY MARKET LTD
HEALTH AND SAFETY POLICY
Farmboy Market Ltd
754 Lansdowne St. W
Peterborough, Ontario
K9J 1Z3
Farmboy Market Ltd is committed to protecting the health and safety of all employees. Protection of
employees from injury or occupational disease is of paramount importance. To accomplish this, all
employees are required to work in a safe manner and are responsible for reporting unsafe or
unhealthy conditions to their supervisors and/or worker Health and Safety representative.
Department Managers are responsible for ensuring that appropriate steps have been taken to
control or eliminate all potential hazards and to ensure that safe and healthy work conditions are
maintained throughout the facilities of Farmboy Market Ltd. To accomplish this, all managers will
adhere to all legislative requirements including the Occupational Health and Safety Act and its
regulations.
Every employee must protect their own health and safety by working in compliance with the Act and
its regulations and with safe work practices and procedures established by Farmboy Market Ltd
Any Contractors/Sub Contractors hired to perform work or to provide a service for Farmboy Market
Ltd is responsible for ensuring that their workers work in compliance with the ACT, its regulations
and any other legislation relating to the work/services being provided. While at/in or near Farmboy
Market Ltd facilities your employees will follow and adhere to our established safety procedures.
It is in the best interest of all parties to consider health and safety in every activity. A commitment to
health and safety forms an integral part of this organization. The Employer, Supervisors and all
Employees shall strive to work together to preserve our own health and safety and that of our coworkers.
Dated:
July 9, 2013
____________________________
Owner
Page 3
July 9, 2013
[FARMBOY MARKET LTD
ENVIRONMENTAL POLICY
Farmboy Market Ltd
754 Lansdowne St. W
K9J 1Z3
Farmboy Market Ltd is committed to prevent the degradation of environmental quality and will take
all the necessary precautions to ensure that operational activities performed by all company staff
and outside agencies under our employ do not cause adverse environmental effects. The Company
will ensure that all personnel are in compliance with the provisions of the Environmental Protection
Act and its regulations.
In order to facilitate the policy, the Company has developed a number of specific objectives to
ensure compliance. They include but are not limited to:
a.)
The acquisition of Material Safety Data Sheets
b.)
The labeling, handling, storage and inventory of hazardous materials according to the
WHMIS regulations
c.)
The safe legal disposal of company generated hazardous waste.
All company employees are responsible to ensure that no hazardous waste or material is
discharged into the environment, groundwater, sewers, water systems, soil, air or landfill.
Dated:
July 9, 2013
____________________________
Owner
Page 4
July 9, 2013
[FARMBOY MARKET LTD
EARLY AND SAFE RETURN TO
WORK POLICY- WSIB
Farmboy Market Ltd
754 Lansdowne St. W
K9J 1Z3
Farmboy Market Ltd recognizes and accepts the responsibilities placed upon it by the Workplace
Safety and Insurance Act. The Legislation requires the workplace parties to co-operate in returning
the injured workers to appropriate employment, and be self-reliant in developing and implementing
early and safe return to work (ESRTW) program.
Our goal is to provide a co-operative approach for injured workers to return to suitable work.
This is accomplished through:
the co-operation of all involved parties; workers, health care practitioners and the employer; the
implementing a recognized formal early and safe return to work program which undertakes to make
available meaningful employment for injured workers.
An early and safe return to work program (ESRTW) program gives Farmboy Market Ltd a wide
organizational guideline for returning injured workers to the workplace as soon as possible after the
accident, and will assist in returning valuable human resources and productivity to Farmboy Market
Ltd .
Farmboy Market Ltd is committed to the proper functioning of an early and safe return to work
program and will co-operate with all parties in a joint effort for the rehabilitation and the early return
to productive work of workers who are unable to perform normal duties as a consequence of
workplace injuries.
Dated:
July 9, 2013
____________________________
Owner
Page 5
July 9, 2013
[FARMBOY MARKET LTD
Violence in the Workplace Policy
Farmboy Market Ltd
754 Lansdowne St. W
K9J 1Z3
Farmboy Market Ltd is proud of its tradition of a collegial work environment in which people are
treated with respect and dignity. Each person has a right to work in a professional atmosphere that
promotes equal opportunities and prohibits discriminatory practices. We will not tolerate violence or
harassment, whether verbal, physical or environmental.
The purpose of this policy is:
1. To maintain a working environment that is free from violence and harassment.
2. To alert all employees in the workplace that violence and harassment in the workplace is an
offense under the law.
3. To set out types of behavior that may be considered offensive;
4. To establish a mechanism for receiving complaints of violence and harassment and to provide a
procedure by which we will deal with these complaints, and
5. To provide an example of the steps a responsible employer can take towards maintaining a
working environment in which all employees treat each other with mutual respect.
6. To establish requirements for domestic violence that may come into the workplace.
The employer, all managers, supervisors will ensure that all workplace parties are protected from
violence and harassment in the workplace and will provide all necessary controls to ensure the
safety of all employees.
All employees will follow all company policies and will report concerns to the violence and
harassment committee, for the committee to investigate and ensure corrective measures are taken.
Dated:
July 9, 2013
____________________________
Owner
Page 6
July 9, 2013
[FARMBOY MARKET LTD
Table of Contents
Section Number
Health and Safety in Our Workplace (cover)
Farmboy Market Ltd Health and Safety Policy
Health and Safety Policy
Environmental Policy
Early and Safe Return to Work Policy
Violence in the Workplace Policy
Table of Contents 1
Table of Contents 2
Table of Contents 3
Table of Contents 4 Prevention Program
Page Number
1
2
3
4
5
6
7
8
9
10
Section 1:00
Organizational Chart
Health and Safety Team and Safety Coordinator
Qualified First Aid Persons
11
12
13
Section 2:00
Legal Definitions
14 – 31
Section 3:00
Training Guidelines
Employee Training Record
Employee Orientation Policy
Employee Orientation Instructions
Supervisor General Awareness Written Evaluation
Employee General Awareness Written Evaluation
Employee Orientation Checklist
Promotion/Transfer Orientation
Promotion/Transfer Checklist
32
33
34
35
36 – 61
62 – 82
83 – 84
85
86
Section 4:00
Employer Responsibilities
Management Responsibilities
Management Responsibilities Continued
Supervisor Responsibilities
Supervisor Responsibilities Continued
87
88
89
90
91
Page 7
July 9, 2013
[FARMBOY MARKET LTD
Section Number
Farmboy Market Ltd Employee Handbook
Performance Evaluation – Management
Management Appraisal
Worker Accountabilities
Worker Appraisal
Contractor Program
Individual pages to the Contractor program as follows:
Contractor/Sub-Contractor Responsibilities
Roles/Responsibilities, Communication, Training
Contractor Health and Safety Agreement Checklist
Contractor Responsibility Agreement
Workplace Safety Rules Contractor Program
Safety Specific Responsibilities
Contractor Performance Evaluation
Visitor Responsibilities
Visitor Log
Health and Safety Representative Responsibilities
Health and Safety Coordinator Responsibilities
Page Number
92 – 112
113
114 – 116
117 – 118
119
120 – 128
120
121
122
123-124
125
126
127 – 128
129
130
131 – 134
135 – 136
Section 5:00
Inspections for Managers, Health and Safety Rep, Operator Pre-Use
Types of Inspections
Hazard Classification Process
Workplace Inspection Procedures
Inspection Report Tools and Resources
Individual pages in the Inspection tool kit as follows:
Give Reports To:
Office Inspection Checklist
Employee and Supervisor Contacts/Observations
Inspection Checklist
Site Safety Assessment
Inspection Report Form
Health and Safety Representative Recommendations for the
Employer
137 – 139
140
141
142 – 143
144
145
146 – 147
148
149 – 150
151
152
153
Page 8
July 9, 2013
[FARMBOY MARKET LTD
Section Number
Page Number
Section 6:00
Hazard Reporting
Hazard Report Form
Hazard Analysis
Hazard Analysis Worksheet
154 – 155
156
157 – 158
159
Section 7:00
Injury/Illness Reporting Procedure
Injury/Incident Investigations
Critical Injury Definition, Non Critical and Occupational Illness
Accident/Incident Investigation Procedure
Accident Investigation Report
Witness Statement Form
Corrective Action Form
First Aid Transportation
160 – 161
162 – 164
165 – 166
167 – 169
170 – 175
176
177
178
Section 8:00
Work Refusal Process Stage One
Work Refusal Process Stage Two
179
180
Section 9:00
Early and Safe Return to Work Program
Return to Work Contact Log
Return to Work - Additional WSIB Forms
Return to Work Letters (Modified Duties)
Duties and Precautions - Return to Work Plan
181 – 184
185
186
187 – 190
191
Page 9
July 9, 2013
[FARMBOY MARKET LTD
Section 10:00
Prevention Program Cover
Accessible Customer Service Plan
Back Safety
Chemicals
Cold Stress
Delivery Vehicles
Drug and Alcohol Policy
Electricity
Emergency Response Plan
Environmental Regulations
Equipment Purchasing Policy
Equipment Safe Operating Procedures
Exits and Entrances
First Aid Procedures
First Aid Requirements
First Aid Responsibilities
First Aid Checklist
First Aid Log Sheet
First Aid Emergency Numbers
Flammable Liquids
Food Safety
Hand Tools
Heat Stress
Housekeeping and Waste
Hygiene Facilities
Ladders
Lock-Out Tag-Out
Machinery and Equipment
Maintenance Program
Material Handling Equipment
Pre-Use Inspections Checklist – Forklift
Noise
Non Routine Work
Personal Protective Equipment
Progressive Discipline
Slips, Trips and Falls
Smoking Policy
Vehicle Back Up Safety
Violence/Harassment Policy
WHMIS
Working Alone
Page Number
192
193 – 195
196 – 198
199 – 200
201 – 202
203 - 204
205
206
207 – 217
218
219
220 – 222
223
224
225
226
227 – 228
229
230
231
232
233
234 – 235
236 – 238
239
240
241 – 242
243
244
245 – 252
253
254
255
256
257
258
259
260 – 261
262
263 – 270
271 – 272
273
Page 10
July 9, 2013
[FARMBOY MARKET LTD
Farmboy Market Ltd
Organizational Chart
2013
Owners
General Manager
Assistant General
Manager
Bookkeeper
Groc.
Mgr
Meat
Mgr
Prod
Mgr
Deli
Mgr
Cheese
Mgr
Bulk
Mgr
Workers
Page 11
July 9, 2013
[FARMBOY MARKET LTD
Health and Safety Policy and Procedures Manual
Section 1:00
Farmboy Market Ltd
Health and Safety Representative
Worker Representative
Work Location
Farmboy Markets Ltd._
Joint Health and Safety Committee
Notes: Bill, who are the two co-chairs and who is the other Management Rep?
How often are your meetings as a committee? (Minimum once per month)
Who conducts inspections, what is the schedule? Please let Lisa know!
Worker Representative
Location
Brad Bradshaw
Ian Nikkel
Meat
Meat
Management Representative
Location
Bill Clark
Store
Page 12
July 9, 2013
[FARMBOY MARKET LTD
Section 1.00
Notes: Bill when are this dated for and when do they expire? Lisa
Qualified First Aid Persons
Bill Clark
Brad Bradshaw
Ian Nikkel
Karen Johnston
Sandra Baker
Brenda Young
John Gearing
Dale Strano
Please Note: First Aid Certificates are located in the office and
a copy on site.
Page 13
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Definitions for Procedures Interpretation
from the Glossary of Terms
Accident:
an unwanted transfer of energy, because of lack of barriers and/or
controls producing an injury to persons, property or process,
proceeded by sequences of planning and operational errors which
failed to adjust physical or human factors and produced unsafe
conditions and/or unsafe acts.
Accident Costs:
monetary losses associated with an accident.
Accident Frequency:
Number of lost-time Accidents X 200,000
Man-hours worked
Accident Investigation:
Detailed, systematic search to uncover the factors (who, what, when,
where, why and how) of an accident and their relationships to one
another to find the cause(s).
Accident Prevention:
The reduction or elimination of behaviors and/or conditions having an
accident potential.
Accident Report:
Written documentation containing data about an individual accident
e.g. time, place, weather, person(s) involved, location description,
property damage, injuries, violations of law, and/or unsafe practice and
possible cause(s).
Accident Statistics:
Description of inferential data, which provide information about
accident occurrences.
Accident Severity:
Number of days lost X 200,000
Man-hours worked
Page 14
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Accountable:
Liable to be called to account for an assigned function or task according to
designated performance standards.
Activity:
A set of actions required to complete a job.
Acute:
Having a sudden onset, sharp rise and short course; characterized by
sharpness or severity. Symptoms which occur immediately after exposure to
hazardous substance or material.
Agenda:
Plan or list of items to be considered by a safety committee, usually circulated
to members in advance of a meeting so that they are aware of what will take
place.
Air Sampling:
Process of evaluating quantities and types of atmospheric contaminants by
examining a representative sample of air and comparing samples to safe
limits for the particular substance, as determined by tests and established by
standard-setting agencies.
Analysis:
(a) examination of a complex, its elements and their relations
(b) use of methods and techniques of arranging facts are needed, establishing
consistency, validity and logic, establishing necessary and sufficient events for
causes, and guiding and supporting inferences and judgments.
Appraisal:
managerial judgment of quality of performance based on systematic, critical
expert analysis of monitoring, audit and other information and other
information and applying appropriate criteria to evaluate effectiveness and
significant overall results.
Arsenic:
silvery brittle crystalline metal. Hazardous from inhalation and ingestion. It is
a designated substance.
Asbestos:
hydrated magnesium silicate in a fibrous form. The fibers are believed to be
the more hazardous component of asbestos dust. It is a designated
substance.
Assessments:
Formal review of an activity or job to determine all associated hazards.
Assigned Work Area: An area where a supervisor/manager has direct responsibility
over the activities and/or employees.
Page 15
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Audio-metric Testing:
objective measuring of a person’s hearing sensitivity. By recording the
response to a measured signal, a person’s level of hearing sensitivity
can be expressed in decibels, as related to an audio-metric zero or nosound base.
Audit:
periodic (annual, biennial etc.) Methodical and in-depth examination of
a function or organization to verify and assure adequacy.
Available:
common workplace location(s) where all employees can freely access
the information at anytime.
Basic Certification:
As legislated in Section 9(12) of the Occupational Health and Safety
Act.
Best Practices:
present methods of those organizations thought to have the most
effective safety programs.
Bilateral:
pertaining to both sides, or requiring both sides in an action.
Biological Agent:
any organism, which affects the body, part of the body or any of its
functions.
Carbon Monoxide (CO):
colorless, odorless and highly toxic gas produced by
Incomplete combustion of gasoline hydrocarbons and
always present in automobile exhaust.
Cause:
something that if modified, diverted or eliminated, will prevent the
occurrence of an event and/or, if permitted, introduced or maintained,
will be followed by the event.
Certification:
procedure by which a person, facility, product, service or system
becomes certified in conformity with specific standards or other
recognized documents.
Page 16
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Chemical Spill:
accidental dumping, leakage or splashing of a harmful or potentially harmful
substance in a laboratory, industrial establishment, highway, railway,
waterway, or from an aircraft.
Chronic:
long continued: of long duration; persistent; prolonged; long term effects.
Coke Oven Emissions: benzene-soluble fraction of the total particulate matter present
during the destructive distillation or carbonization of coal for the
production of coke. It is a designated substance under the OHSA.
Committee:
joint labor management health and safety committee authorized or created by
legislation. Committees can also be created by collective agreements.
Compensable Injury: injury for which the Workplace Safety and Insurance Board will provide
compensation because it arose out of or in the course of employment.
Competent Person: a person who:
 is qualified because his/her knowledge, training and experience to organize
the work and its performance,
 is familiar with the provisions of the Act and the regulations that apply to the
work, and
 has knowledge of any potential or actual danger to the health and safety of
the workplace.
Confined Space:
a space because of its small size and limited access, where there may be a
hazardous gas, dust, vapour or mist present, and where an oxygen deficient
or oxygen enriched atmosphere may be present
Page 17
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Contractors:
any person providing a service that the employer and workers do not
normally do e.g. building cleaning, fire extinguisher checks, HVAC
system cleaning and repairs, snow removal, equipment servicing, lift
trucks, cranes, vehicles, compressors etc.
Corrosive:
term used to describe a substance that actively attacks metal or tissue
on the skin or in the eye.
Critical Accident:
refer to Regulation 834, following the Occupational Health and Safety
Act and Regulation 851 for Industrial Establishments the green book.
Damage:
injury to a person or property occasioned by the wrongful act or
negligence of another, or by accident.
Defined:
as per applicable legislation, accepted industry practice and as per
own internal policies and procedures established by the employer.
Designated Substance:
biological, chemical or physical agent or combination thereof
prescribed as a designated substance by provincial/federal regulations
and exposure to which is prohibited, regulated, restricted, limited or
controlled.
Disabling Injury (Lost Time):
a work injury (including fatality) that prevents an
employee from reporting for work the day following the
injury.
Documentation:
(a) provision of documents in substantiation
(b) instructions and other explanatory materials supporting the process
that is practiced.
Emergency:
a sudden, unexpected occurrence demanding immediate
action.
Page 18
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Emergency Planning:
an activity designed to develop detailed procedures for responding to
emergency situations such as fire/explosion, chemical
spills/uncontrolled releases, natural disasters, bad weather etc. Such
planning is necessary to maintain order, instill confidence and achieve
desired results including minimizing the effects of the disaster.
Emergency Services:
could include 911, fire, police, ambulance, ministry of labour, ministry
of environment, managers, supervisors, emergency contractors,
including telephone numbers, addresses, work locations etc.
Engineering Controls:
controlling, limiting or reducing the exposure to a toxic substance, a
physical agent or a mechanical hazard by ventilation, isolation,
elimination, enclosure, substitution, design of workplace equipment, by
one or more means.
Environment:
the surrounding conditions and atmospheric influences to which an
employee is exposed in the workplace.
Ergonomics:
the scientific study of the relationship between man and his total
working environment assessing human need and designing for human
use. This includes stresses related to environmental elements such as
heat, light, noise, tools and equipment and exposures to toxic
materials.
Exposure Values:
the airborne concentrations of chemical, biological or physical agents
to which it’s believed nearly all workers may be exposed; without
experiencing any adverse effects.
Fire Drill:
planned exiting of occupants from a building on a given (preferably
unannounced) signal to help assure the safe evacuation of the
occupants in the event of an emergency.
Page 19
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
First Aid:
emergency care or treatment given to an injured person before medical help
arrives.
Flammable Limits:
the upper and lower concentration limits of a chemical in an atmosphere
through which a flame, once initiated, will continue to burn at a specific
temperature and pressure.
Flash Point:
the temperature at which flammable liquid will give off enough vapour to form
a mixture that will burn if ignited.
Fume:
finely divided solid particles generated from the gaseous state usually
associated with molten metals (e.g. copper, lead and zinc) and often
accompanied by a chemical reaction such as oxidation.
Gas:
a material that is in vapour state of normal temperature and pressure (e.g.
propane).
Grounding:
intentional electrical connection on one or more conductive objects to the
earth through the use of metal grounding rods or other mechanisms.
Guarding:
use of one or combination of devices designed to prevent an individual from
having any body part in the danger zone of a machine/device or thing during
the operating cycle. Guarding usually involves guarding the point of access,
also guarding can include protecting workers from flying projectiles, flying
fragments/debris etc and guarding of power transmission components by fixed
enclosures.
Hazard:
the potential to cause harm to people or damage to property or the
environment that is associated with machinery, equipment, process, material
or physical factors in the environment.
Page 20
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Health and Safety Program: a systematic combination of activities, written procedures and facilities
designed to ensure and maintain a safe and healthy workplace.
Hot Work:
this refers to any portable hot process/operation. Precautions to
prevent ignition and maintenance of safety must be defined. Some
examples of hot work are: welding, cutting, burning, forging, hot metal
mfg., and ambient working conditions etc.
Hygiene Practices:
personal hygiene habits that may lower or prevent exposure to a
worker to chemical substances and biological agents. Hygiene
practices include smoking, eating or drinking in the work area, washing
before breaks and meals, removing contaminated clothing before
leaving work, clean lunch rooms, proper disposal of waste/refuse etc.
Hypersensitive:
the condition of being reactive to substances that would not normally
affect others.
Hypothermia:
the condition of having the body temperature fall below 36C (96.6F), at
which point the individual will likely suffer reduced mental alertness,
reduction in rational decision making and loss of consciousness with a
threat of fatal consequences.
Ignition Sources:
these refer to such things as heat, flame, sparks and static electricity
that are capable of causing a fuel mixture to burn.
Incident:
an undesired event which given different circumstances, could have
resulted in harm to people, damage to property or loss to a process.
Incompatible:
materials that can cause a dangerous reaction from direct contact with
one another.
Page 21
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Industrial Hygiene: that science devoted to the recognition, evaluation and control of
hazards associated with the working operations or environment that
can cause adverse effects in workers.
Ingestion:
the oral intake of a substance.
Inhalation:
the breathing in of a substance in the form of a gas, vapors, fumes, mist or
dust.
Injury Analysis:
the systematic evaluation of injury statistics to determine if any
recognizable patterns emerge with regard to:
 Who is being injured
 Part of the body involved
 Process(es) involved
 Time of the day
 Location
 Severity
 Frequency
 And any other factors.
Injury Frequency:
the number of injuries requiring compensation per 200,000
employee hours of exposure.
Inspection:
a systematic approach to identify actual and potential hazards in at or near the
workplace that could have the potential to harm workers, cause property
damage or affect a process. Once identified it is a system of documenting
problems/concerns and giving reports to appropriate people for corrective
action(s).
Job Hazard Analysis:
a step by step examination of a job procedure to identify safety and
health hazards at each stage. This then establishes what actions are required
to eliminate or control the hazard. Also know as Job Task Analysis.
Page 22
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Joint Health & Safety Committee:
a committee established under the provision of the
Occupation Health and Safety Act. The committee must consist
of two persons where fewer than fifty workers are regularly
employed and four persons where fifty or more workers are
regularly employed, at least half of the committee must be
workers who do not exercise managerial functions. Workers
are selected by the workers or trade union and management
are appointed by the employer representing the employer.
Health and Safety Representative: a representative selected by the workers to act
on their behalf in matters pertaining to Health and
Safety in the workplace, where fewer than twenty
workers are normally employed.
Legal Requirement:
that which is demanded of a person or organization by statute,
regulation, common laws or by-law.
Lock-out:
the process of identifying power by any source (electric,
hydraulic, pneumatic, kinetic or potential), reducing power to
zero energy state and locking out the source to prevent
inadvertent energizing.
Material Safety Data Sheet (MSDS):
a data sheet that contains detailed information related
to the possible health and safety hazards of a product. Under
the Federal Hazardous Products Act, suppliers are required to
provide MSDS’s for all hazardous materials, as a condition of
sale.
Medical Surveillance:
the systematic approach to monitoring health changes in the
workers to identify and determine health effects that may be
work related.
Minutes:
a written record of the outcome of meetings. Minutes of Health
and Safety Rep meetings are required to be kept by law and
made available to the Ministry of Labour Inspector for review.
Minutes can be posted.
Page 23
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Mists:
Section 2.00
suspended liquid droplets in the air. Mists can be formed when vapour
condenses back to the liquid or by breaking up of liquid into a dispersed state
(e.g. splashing, atomizing).
Monitoring:
Noise:
systematic surveillance of the hazards to which workers are exposed. It may
be carried out either by environmental (workplace) or biological (worker)
measurement.
unwanted sound that affects humans (hearing loss, stress); physical
(malfunction, fatigue); or can interfere with the perception or detection of other
sounds or the ability to communicate.
Non-Violent Crisis Intervention: NVCI
Occupational Health:



the development, promotion and maintenance of programs to
ensure the physical, mental and social well being of workers in all
occupations by providing for:
the prevention of adverse health effects due to the working environment.
the protection of workers from health hazards associated with their work, operations
or environment.
the placement of a worker in a non-occupational environment adapted to his
physiological and psychological make-up.
Occupational Illness:
a condition that results from exposure in the workplace to a physical,
chemical or biological agent to the extent that normal physiological
mechanisms are affected and the health of the worker is impaired.
Occupational Safety:
the maintenance of a working environment relatively free from actual
or potential hazard capable of causing physical harm to those who work in the
environment.
Page 24
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Ontario Fire Code:








the purpose of the Ontario Fire Code is to regulate buildings from the
day of completion of Industrial, fire prevention in and outside of
buildings, any demolition of buildings, with respect to fire safety by
establishing the following:
Standards for fire protection
Fire fighting and life safety requirement in buildings
Retrofitting of existing buildings
Standards for the conducting of activities causing fire hazards
Maintenance of fire safety equipment and egress facilities
Standards for portable fire extinguishers
Limitations on building contents
Standards for fire prevention and for the containment and fighting fires
originating outside of in the building which may present a hazard to the
community.
Ontario Building Code:
the building code established the standard of fire safety for the
industrial of new buildings, the Industrial of old buildings (including
extensions or material alteration), and the elimination or unsafe
conditions on matter not covered by the fire code.
OHSA:
is an Act protecting workers health and safety in Ontario Workplace.
The principle is behind the act is the Internal Responsibility System
(IRS), the act having provisions outlines legislated responsibilities for
all the workplace parties, the IRS supports the act in that these
outlined responsibilities are shared responsibilities which requires that
all workplace parties have responsibilities for health and safety in the
workplace.
Oxidizing Agent:
a substance that gives up oxygen (this oxygen can support a fire) or
removes the hydrogen from other compounds. Example of oxidizing
agents includes peroxide chlorates, per chlorates, nitrates and
permanganates. Oxidization and reduction reaction always occurs
simultaneously.
Page 25
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Penalties:
the OHSA provide penalties for contravention(s) of the act
and/or Regulation of up to 25,000 per contravention for an
individual and/or up to 12 months imprisonment, for the
corporation up to 500,000 per contravention, if found guilty of
an offence.
Personal Protective Equipment:
devices worn by the workers to help protect against
injuries/illnesses to a worker. Example: Respirators, gloves,
hearing protection, hard hats, safety glasses and goggles etc.
Physical Agent:
a Hazardous physical agent is noise, vibration, radiation and
temperature which in excess or above legislated limits can
cause harm/or cause irreversible damage to the worker,
excessive exposure and length of time are some of the factors
that can lead to chronic effects.
Plant/property (Workplace) Inspection: a planned once month regular walks through of the
workplace/facility/property/out-building etc and/or selected
parts defined areas. The workplace is closely looked at for
actual and potential hazards, these are then identified and
documented and the appropriate documentation is given to the
appropriate person(s) for immediate corrective action, where
possible.
Policy:
a statement of intent to accomplish a certain goal. It provides
direction for the organization. It assigns broad areas of
responsibility for achieving the goal. It provides a framework for
the organization and indicates activities required to implement
the policy.
Preventative Maintenance:
a system of preventing machinery and equipment failure
through knowledge of reliability of parts, maintenance of
inventories of least reliable parts and parts scheduled for
replacement.
Procedure:
a set if steps or instruction that define how a particular activity,
operation or process should be conducted.
Page 26
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Respirable Particles:
very small size particles capable of reaching parts of the respiratory
system where they may elicit an irritating or toxic effect.
Risk:
the probability of a worker suffering an injury or health problem or the damage
occurring to property or the environment as a result of exposure to or contacts
with a hazard.
Route or Entry:
the method of passage into the body. Entry may occur by inhalation (lungs),
absorption (gastrointestinal track, skin), and ingestion (though the mouth e.g.
dirty hands, eating, drinking, smoking in the workplace).
Sensitizer:
a substance with exposure causes little or no reaction effects in man or test
animals, in some cases repeated exposure may cause an allergic reaction in
man or test animals.
Smoke:
consists of carbon or soot particles and results from the incomplete
combustion of carbonaceous materials such as coal or oil.
Solvents:
substances having the power of dissolving or forming a solution with
something. Solvents are highly flammable and require grounding bonding, e.g.
Acetone, Toluene, MEK, these solvents can be purchased as brand names or
found in other products as a bi-product for example some cleaners, hand
cleaners etc.
Stability:
an indication of the ability of a material to remain unchanged. For MSDS
purposes, a material is stable if it remains in the same form under expected
and reasonable conditions of storage or use.
Standards:
guidelines (value, criterion etc.) set up and established by professional bodies
through legislation or with an organization through the establishment of
procedures, rules and regulations.
Page 27
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Static Electricity:
the transfer of a static charge from one to object to another by actual
contact or by means of a spark that bridges an air gap between
objects.
Supervisor:
a person who;
is qualified because of his knowledge, training and experience to
organize the work and its performance.
is familiar with the Occupational health and safety Act and Regulations
that apply to the work, and
has knowledge of any potential or actual danger to health or safety in
the workplace.



Survey:
a comprehensive examination of policies, procedures, practices,
facilities and equipment, including field observations of actual
conditions, within a stated broad scope.
Sub-Contractor:
usually a sub-trade provided as part of building Industrial renovation
and/or maintenance of facilities, equipment etc hired by employer to
provide a service.
System:
an orderly arrangement of compounds and/or subsystems that serves
to accomplish one or more goals.
Task:
a portion of a job assigned to or required of a person.
Task Analysis:
see job hazard analysis.
Time Weighted Average (TWAEV):
the time weighted average concentration or levels of a
chemical or biological agent for 8 hours day or 40 hour week to
which, it is believed, nearly all workers maybe exposed day
after day without experiencing adverse effects.
Page 28
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Total Loss Control: a loss control program based on studies of near misses and an analysis or
indirect and direct accident costs property damage as well as injuries and
potentially injurious accidents.
Toxic Substances: a biological or chemical substance, which may adversely affect a worker’s
health if overexposed to it.
Training:
a planned systematic sequence of instructions, under competent supervision,
designed to develop or improve predetermined skills, knowledge, or ability
with respect to designated occupational objectives. In addition to occupational
training, it may include, to the extent necessary, adult basic education, prevocational training, refresher, reorientation training for professional or workers.
Unilateral:
pertaining to one side. Applies to the Stop Work Process in which an
employer has failed to protect its worker, an application is made to the Ontario
Labor Relation board, and they will consider # of accidents, work refusal,
conditions in the workplace etc and can grant unilateral powers to a certified
worker member for a specified time period.
Unplanned Inspection: an inspection that is usually performed by all levels of supervisor/manager
personnel (process and administrative) on a regular basis, and should include
all areas of the place of employment.
Unsafe Act:
departure from an accepted, normal or correct procedure or practice which
has actually produced injury or property damage or which had the potential for
producing such loss; may be an act commission or an act of omission.
Page 29
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Vapor:
gaseous form of substance normally in solid or liquid state at normal pressure
and temperature.
Ventilation:
the simultaneous supplying and exhausting of air to an enclosed machine,
room or an entire building. The ACGIH ventilation Manual specifies methods
for control of various toxic airborne contaminants.
Vibration:
a back and forth motion of an object about an average position which occurs
in a predictable pattern or manner. The transfer of vibration energy to the
body produces two important conditions: Vibration induced white finger (VWF)
and whole body Vibration.
Visitor:
an outside person visiting for a specific, but short term purpose.
Warning Label:
an intermediate degree of hazard in precautionary labeling (between danger
cautions).
WHMIS:
known as the Work place Hazardous Materials Information System. It is an
information system implemented under the Federal Products Act and the
provincial Occupational Health and Safety Act to ensure communication of
information on hazardous materials in the workplace for the protection of
workers. The Information Delivery System under WHMIS requires labels,
MSDS and Worker Education Program.
Work Hardening:
when an injured employee while active in an Early and Safe Return to Work
Program is partially performing some of his/her pre-injury activities until being
able to completely perform his/her pre-injury activities.
Work Practices:
procedures for carrying out specific tasks, which when followed, will ensure
that worker’s exposure to hazardous situations, substances and physical
agents is controlled by the manner in which the work is carried out.
Workplace Layout: consider housekeeping, ventilation, lighting, ergonomics, guarding, PPE
usage, physical agents, as well as work flow.
Page 30
July 9, 2013
[FARMBOY MARKET LTD
Section 2.00
Section 2.00
Worker:
A person who is in the direct employ of an employer or who is working as a
worker under a contract of employment.
Workplace Safety & Insurance Board:
the purpose of the act is to accomplish the following in a financially
responsible manner:
 to promote health and safety in workplaces and to prevent and reduce
the occurrence of workplace injuries and occupational diseases.
 to facilitate the return to work and recovery of workers who sustain
personal injury arising out of and in the course of employment or who
suffer from occupational disease.
 to facilitate the re-entry into the labor market of workers and spouses
of diseased workers.
 to provide compensation and other benefits to workers and to the
survivors of deceased workers
 WSIB Clearance Certificate is a document issued by the WSIB upon
request, verifying that a firm’s account is in “Good Standing” with the
WSIB.
Zero Energy State:
the state in which a machine has been temporarily rendered incapable of
unintentional start-up or movement because:
 all power sources have been shut off and/or disconnected, and
 all sources of residual energy(such as gravity, hydraulics, pneumatics,
compressed air, springs, stored energy or capacitors) have been
drained, blocked or bled off.
Also known as Zero Mechanical State or ZMS
Page 31
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Health and Safety Education, Training Awareness Program
Training Guidelines
Reviewed By:
Date: July 9, 2013
Review Date: July 9, 2014
Purpose
Farmboy Market Ltd is committed to ensuring that all employees work in a healthy and safe
environment, where day-to-day activities are considered in our education and training programs to
meet legislative compliance and to provide a pro-active approach to loss prevention.
Applicable Legislation:
All Employees will receive training on the following topics.






Legislated Health and Safety Responsibilities
Right to Refuse Unsafe Work
Right to Participate (Health and Safety Representative)
Early and Safe Return to Work Obligations
Records of Training
See: Employee Handbook that all employees receive at the time of orientation.
Designated Substances:
There are no designated substances at this workplace. No requirement for training.
Material Handling:




Manual Lifting Techniques
Use of Mechanical Lifting Devices
Training Evaluated
Record of Training
Evaluate the Training
An evaluation of the training will take place, to ensure consistence and improve the workshops
provided.
Training Records
A record of training will be kept for each employee, along with a copy of the employee handbook
signature and date of the orientation presented to the employee.
Page 32
July 9, 2013
[FARMBOY MARKET LTD
Safety Talks Form
Title of Training Program:
Date of Training:
Certificate Issued:
 Yes

No
Instructor:
Location of Training:
Name
Signature
Successfully Completed
Yes
No
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Page 33
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Employee Orientation
Date July 9, 2013
Orientation Conducted by:
Purpose
To ensure that all employees (New hires, returning employees etc.) receive the required health and safety
training and job specific training for their position at Farmboy Market Ltd prior to starting the work.
To ensure that all managers, supervisors and installation leaders provide the required health and safety
training and job specific training to their employees as deemed necessary within the Farmboy Market Ltd
health and safety program.
Scope
These responsibilities include the Occupational Health and Safety Act, Industrial Regulations, Construction
Regulations, WHMIS Regulations and specific company responsibilities identified in the health and safety
program.
Procedure
To be reviewed annually to ensure that all employees have received the required training to perform their job
effectively and safely. To ensure that all the information gathered on the employee orientation checklist is
current and up to date.
Roles and Responsibilities
Management
 To develop and maintain the employee orientation program.
 To review completed checklists and revise the checklist form as needed to keep information current.
 Take action to rectify deficiencies.
Supervisor
 Review items on the checklist with new workers before they start work.
 Identify items of concern or requiring follow-up, such as training for fall protection and WHMIS.
 Explain tasks so that workers understand what is required comprehension is essential to health and
safety.
 Assign the new worker to a competent worker to assist and ensure compliance with health and safety
requirements during first few days on the job as needed.
 Monitor performance and take appropriate action to ensure that worker can do the job and identify
hazards. Provide additional instruction as needed.
 Provide orientation for sub-trade supervisors.
Worker
 Listen to instructors and ask questions to ensure proper understanding.
 Inform supervisor of any concerns or special experience regarding work assignments.
Page 34
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Employee Orientation Instructions
Date July 9, 2013
This for the individual completing the new employee orientation with the new worker or new
supervisor.
Step 1
1.
Review the employee handbook with the employee found in Section 4:00 of the manual.
The employee handbook is found in section 4:00 (Review from the cover page and
have employee sign off on the last page) Signed copy is placed in employee file.
For Supervisors: They will receive the employee handbook and the Supervisor
responsibilities found two pages before the handbook. (Review from the cover
page and have supervisor sign off on the last page) Signed copy is placed in
employee file.
Note: Employee Handbook and Supervisor Duties are saved as separate files on
your new Health and Safety Stick.
Step 2
1.
Each employee will complete the new required Rights and Responsibilities
evaluation. See the next page in this manual for the Supervisor Evaluation and
following will be the Employee Evaluation.
Written evaluations for the worker or the supervisor are saved in the employee
file, either a printed copy of a soft copy of the evaluation.
Step 3
1.
All workers will receive direct supervision and will be trained on all hazards and
workplace specific procedures for working with equipment, job processes and
high risk hazards prior to the worker commencing the work. Included is a buddy
system where a worker will work directly with competent workers and will receive
competent supervisor until the worker has demonstrated the required knowledge
and skills to ensure the safety of themselves and others.
2.
All workers are required to participate in ongoing safety talks as part of our
ongoing efforts to communicate safe operating principles, encourage and enforce
our health and safety program.
3.
Supervisors who have been assigned the task of conducting safety talks with their employees,
will pick a topic that has been assigned and will complete the safety
talk form. A schedule will be established by the employer and all safety talks will
be completed as per a schedule. This form when completed will be given to the
office, where this form then will be filed.
Page 35
July 9, 2013
[FARMBOY MARKET LTD
Supervisor General
Awareness
Written Evaluation
Date: ___________
Name: _________________
Signature of Supervisor: ____________________
All procedures to be reviewed annually. Print a copy of this evaluation and file in employee
file, or if completed in soft copy, save this evaluation in employee file.
Documents found in Section 3:00 and on the Health and Safety Data Stick
Page 36
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Supervisor General Awareness Written Evaluation
Date July 9, 2013
Introduction
Ontario’s Occupational Health and Safety Act (OHSA) define a supervisor as anyone who “has charge of a
workplace or authority over a worker.” This training is designed to help you understand what the OHSA
expects from you. These are things you need to know and understand so that you and the people you
supervise can be healthy and safe at work today and every day.
Everyone in the workplace, from the employer to the newest worker, has different but important duties to keep
the workplace safe. Because employers have the most authority in the workplace, they have the greatest
responsibility for health and safety. Supervisors are next in line. Since your job involves taking direction from
your employer and giving direction to the workers you supervises, it’s important for you to understand the
health and safety responsibilities of everyone in the workplace, including yours.
The focus of this training is on general awareness of rights and responsibilities under the OHSA and does not,
in any way, replace the OHSA or its regulations or any other knowledge, information or training you will require
as a supervisor. Prevention – preventing injuries and illnesses at work – starts here, with the things you learn
in this workbook, but it doesn’t end here. Above and beyond what is covered in this training, your employer
has a duty under the OHSA to make sure that you are competent before appointing you and to inform you of
any hazards in the work which you supervise. We hope you will use what you learn here every day in your
work as a supervisor so that you are more confident asking your employer questions about workplace health
and safety and your duties.
Step 1: Make a Difference
Why the supervisor is so important.
When a person is hired or promoted to the position of a supervisor, it usually means a pay raise. But it also
means more responsibilities, including legal responsibilities relating to the health and safety of the workers
under your supervision. It’s a natural thing for a new supervisor to wonder if he or she is up to the challenge. In
fact, asking yourself that question will help you figure out what additional information or instruction you might
need to do your job well.
People expect a lot from a supervisor, no matter how big or small the workplace is. A healthy and safe
workplace matters to everyone, and the OHSA expects supervisors to be the front-line guardians of healthy
and safe workers, whether the work is performed on a construction project, in a healthcare facility, an
industrial establishment or in a mine. Every good employer also expects that from you, and so do the people
you supervise.
Page 37
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Supervisor General Awareness Written
Evaluation
Date July 9, 2013
Approved By:
A supervisor has to play a lot of different roles, often at the same time. Think about the roles that people play
at a basketball game.
From the list below, check off the roles that you think apply to a supervisor’s work:
 Coach.
 Trainer.
 Referee.
 Cheerleader.
 Captain.
If you didn’t check off all of the above boxes, go ahead and do it now. Because chances are you will be called
upon to play any and all of the above roles as you strive to keep your workplace healthy, safe and productive.
As a supervisor, you are a crucial part of your workplace’s Internal Responsibility System. This is a very
important concept for workplace health and safety and you will learn more about this throughout this training.
The number of people in Ontario who suffer a work-related illness or injury each year would fill the seats of a
dozen big hockey arenas. New and young workers in Ontario are four times more likely to get hurt during the
first month on the job than at any other time. They often aren’t told about or understand the hazards of the job.
They don’t know what to expect from their employer and supervisor. Sometimes they aren’t sure what
questions to ask; sometimes they don’t even know who to ask. That’s where you come in. It’s a big challenge,
but it’s also a big opportunity to make a difference.
Your duties as a supervisor.
Under the OHSA, every supervisor is also considered to be a worker and has the same workplace duties and
rights as a worker. But the OHSA also gives you specific duties related to your role as a supervisor, including




Telling workers about hazards and dangers and responding to their concerns.
Showing workers how to work safely and making sure they follow the law, and the workplace health
and safety policies and procedures.
Making sure workers wear and use the right protective equipment.
Doing everything reasonable in the circumstances to protect workers from being hurt or getting a work
related illness.
Page 38
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
The OHSA requires every employer to prepare a written occupational health and safety policy for that
workplace and to develop and maintain a program to implement that policy. One of your tasks as a supervisor
is to put that program into action. Here is how you do it:
1. You know the OHSA and the various Regulations attached to it that apply to your workplace. A
supervisor who knows and understands the OHSA and Regulations can make sure workers follow the
law, and can identify ways to make the workplace safer. The various Regulations under the OHSA
contain detailed requirements about how to make the workplace safe. For example, several
Regulations, such as the Workplace Hazardous Materials Information System (WHMIS) Regulation,
explain what workers need in order to work safely with chemical and other hazardous materials or
designated substances – things like training, warning labels on products and information sheets.
There are also Regulations that specify requirements for different types of workplaces, such as
construction projects, health care facilities, industrial establishments and mines.
2. You make sure workers wear and use the right protective equipment. Your employer is
responsible for telling you what types of protective equipment, device or clothing they require workers
to use or wear, and both of you are responsible for making sure the workers are using or wearing it.
That means you need to know and understand the requirements in the Act and its regulations about
equipment, devices and clothing, as well as your employer’s health and safety policy, program and
work procedures.
3. You tell workers about the hazards in their work. Every workplace has hazards. Hazards include
anything in the workplace that can hurt workers or make them sick. A supervisor must know and be
able to explain the actual and potential dangers involved in the work he or she is supervising, and
ensure that the workers do their work safely. A few Regulations even say that you have to give written
instructions that tell the workers what steps and procedures must be followed to stay safe. You need
to know about these Regulations if they apply to the work you are supervising. Your general duties as
a supervisor also apply to the prevention of workplace violence.
4. You plan the work so that it can be done safely. The people you supervise are relying on your
knowledge and experience of the work to make sure it’s done safely. The OHSA requires employers to
make sure you have the necessary competence to be a supervisor. Later we will look at this
responsibility in more detail.
5. You make sure workers know and follow through on their health and safety duties. It’s your job
to monitor the work, to remind workers of their health and safety duties if necessary, to show them
how to work safely, and to enforce the employer’s workplace health and safety policies and
procedures if they aren’t being followed.
Doing the five things we have just reviewed will help you to carry out your duties under the OHSA.
To make sure you’re doing your job right, here are a few important questions you should ask yourself:
• Do I understand the OHSA and the Regulations that apply to the work we do?
• Can I explain these sections of the OHSA and regulations to the workers?
• Am I informing the workers about hazards?
• Have I planned the work so that it can be done safely?
• Am I making sure the workers wear or use the protective gear, clothing and devices as required by the
employer?
Page 39
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Exercise 1: Can you think of any other questions you should ask yourself? List them below.
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
__________________________________________________________________
Duties of the employer and the worker.
As you can see, a supervisor has a lot of serious responsibilities. To carry out those responsibilities you need
the help of your employer and of the people you supervise. The Occupational Health and Safety Act gives
duties to employers and workers that will help you do your job.
The OHSA says it’s the employer’s duty to appoint a “competent person” as a supervisor. To be a competent
supervisor under the OHSA, you must:
1. Have knowledge, training and experience to organize work for your workers.
2. Be familiar with the OHSA and the regulations that apply to the work you are supervising.
3. Have knowledge of any potential or actual danger to health or safety in the workplace.
Your employer must ensure that you are competent before you start supervising. This includes ensuring that
you know the OHSA and the Regulations that apply to the work, and that you know about any potential or
actual dangers to health and safety in the work you are supervising. If your workplace is a small one and the
supervisor and employer is the same person, then that one person must comply with both employer and
supervisor duties.
Here are some other things the OHSA says the employer must do:
Where there are more than five workers regularly employed in the workplace:
 Create and review on an annual basis a health and safety policy.
 Develop a program to implement that policy.
 Post the policy in the workplace.
Page 40
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
For all workplaces:




Make sure workers and supervisors know about hazards in the work they do and provide them with
information, instruction and supervision to protect their health and safety.
Take steps to eliminate hazards in the workplace, and where elimination is not possible, to control
them.
Make sure workers use and wear protective equipment, material and devices where required by the
Regulations.
Do everything reasonable in the circumstances to protect workers from being hurt or getting a workrelated illness.
If you work in construction, it’s important to know that the constructor of the project also has duties to keep the
workplace safe. This means that on a construction site, the constructor and your employer both have distinct
responsibilities under the law. Sometimes the constructor is also your employer, in which case that one person
must comply with both constructor and employer duties.
The OHSA also gives workers certain duties that support your role as supervisor:




Workers have to follow the law and workplace health and safety policies and procedures.
Workers have to use and wear the protective equipment required by the employer.
Workers have to act in a way that won’t hurt themselves or anyone else.
If workers see anything that’s unsafe or that goes against the Act, they have to tell you or the
employer about it, so that you can take the necessary steps with your employer to solve the problem.
They have to report to you or the employer the absence of or any defect in any equipment or protective device
of which they become aware.
As a supervisor, you can make a difference in your workplace, but you can’t do it alone. You need your
employer and the workers you supervise to do their part to keep the workplace safe. Like you, they need to be
aware of their health and safety duties under the OHSA and regulations. That’s the first step in creating an
effective Internal Responsibility System. Prevention starts here, but it doesn’t end here.
Page 41
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 1 Quiz
Before we move on to Step 2, here’s a short true-or-false quiz on the material we have just covered. (The
answers are in the back of the workbook, but please don’t look at them ahead of time.)
1. The only duty of a supervisor that’s included in the Occupational Health and Safety Act is the duty to
“take every precaution reasonable in the circumstances” to protect workers.
True ❏ False ❏.
2. The OHSA requires the employer to appoint a “competent person” as a supervisor. By “competent” the
OHSA means that a supervisor must, among other things, have the necessary knowledge, training
and experience to carry out his or her health and safety duties.
True ❏ False ❏.
3. As a supervisor, you have the greatest responsibility for health and safety in your workplace.
True ❏ False ❏.
4. New and young workers need a supervisor’s special attention and guidance, especially during their
first few weeks on the job.
True ❏ False ❏.
5. If workers see something that’s unsafe, the OHSA says they need to solve the problem.
True ❏ False ❏.
Page 42
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 2: Lead the Way
Teamwork and the Internal Responsibility System (IRS).
People in successful workplaces understand that a safe and healthy workplace is a productive workplace.
They also know that they have to work together to create and maintain a safe and healthy workplace. As you
have seen, the Occupational Health and Safety Act is very clear about the different roles of the employer,
supervisor and worker, and how those roles cooperate to make a safe and healthy workplace. This is the
Internal Responsibility System, or IRS as its commonly known.
Communication is a big part of the IRS in any workplace, and the ability to communicate effectively is an
important skill for any supervisor. To communicate effectively, you need to be good at both listening and
speaking. You need to be a leader as well as a supervisor. A leader adds to the supervisor’s basic role of
overseeing the work by listening to the workers, trying to understand their point of view, supporting them when
they need help, and always setting a good example.
As the person in the highest leadership position, the employer has the most important role in creating an
effective Internal Responsibility System in the workplace. You need the support of the employer to carry out
your supervisor duties, and the workers need to know that their supervisor and employer will listen to their
concerns and work with them to recognize, assess and control hazards. In fact, the OHSA says workers have
the legal right to expect that support.
You should inform the employer of any health and safety concern, even if you have the ability and authority to
handle it yourself. Your employer may need to know about the problem in order to fulfill his or her duties.
The three rights of workers.
The OHSA gives workers three important rights:
 The right to know about workplace hazards and what to do about them.
 The right to participate in solving workplace health and safety problems.
 The right to refuse work that they believe is unsafe.
As a supervisor, it’s important that you know and understand those three worker rights. They are at the heart
of the OHSA and the Internal Responsibility System and they connect directly to your duties as a supervisor
and those of the employer. Here’s how:
1. The right to know. It’s your job to tell the workers about any health or safety hazards and to show
them how to work safely. This supports workers’ right to know about hazards to which they might be
exposed. For example, the law says workers have to receive information and training on the chemicals
or hazardous materials that are used, handled or stored at work. This information is available either on
warning labels or information sheets. Sometimes you may also have to give the worker written
instructions on how to do the work.
Page 43
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
The employer supports the workers’ right to know by making sure they get:
 Information about the hazards in the work they are doing.
 Training to do the work in a healthy and safe way.
 Competent supervision to stay healthy and safe. That means the employer has made sure that you
know how to do your job.
2. The right to participate. As a supervisor, you support the workers’ right to participate in health and
safety by encouraging them to get involved. There are various ways to be involved in workplace health
and safety such as asking questions, raising concerns and giving positive feedback. One of the most
effective ways workers can participate in health and safety is by becoming a health and safety
representative or a joint health and safety committee member.
Number of Workers
1-5
Legislative Requirements
There is no legislative requirement for a JHSC or a
Health and Safety representative. However, if your
workplace uses designated substances, a JHSC is
required.
6 - 19
One Health and Safety representative, selected by
the employees they represent, is required.
20 - 49
A JHSC is required. The committee must have at
least two (2) members
50+
A JHSC is required. The committee must have at
least four (4) members.
Figure 1: Legal Requirements for Reps and Committees.
In most workplaces with 6 to 19 regularly employed workers, the Occupational Health and Safety Act makes
the employer responsible for ensuring that the workers choose a health and safety representative. In most
workplaces where there are 20 or more regularly employed workers, the OHSA says the employer is
responsible for making sure a joint health and safety committee (JHSC) is set up. The committee has to have
at least two people on it, and one of them has to be chosen by the workers. Workplaces with 50 or more
regularly employed workers must have a JHSC with at least four people on it, with two of them chosen by
workers. Generally, JHSCs must have a worker representative and an employer representative who are
certified members. (The requirements for JHSCs do not apply to construction projects at which work is
expected to last less than three months.)
Page 44
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
The committee has many powers, including the power to identify workplace health and safety problems and
recommend to the employer ways to solve problems and improve health and safety in the workplace. For
example, a member of the committee who represents workers must regularly inspect the workplace.
Information from these inspections is brought back to the committee. The committee then makes
recommendations to the employer to improve health and safety. The employer has to respond to these
recommendations within 21 days. Because the employer and the workers are represented on the committee,
everybody has a role in recognizing, assessing and controlling hazards. More details are provided in the
Ministry of Labour’s guide to JHSCs located on this website:
www.labour.gov.on.ca/english/hs/pubs/jhsc/index.php.
In smaller workplaces, the health and safety representative has a similar role in helping improve health and
safety conditions. Their duties and powers, like those of a joint health and safety committee, include inspecting
the workplace regularly and making recommendations to the employer about how to fix hazards and solve
other health and safety problems.
Exercise 2: Can you think of any other ways a supervisor can support the workers’ right to participate
in health and safety? List them below.
_______________________________________________________________________________________
_________________________________________________________________________________
It’s important to know that the OHSA strictly forbids the employer or a supervisor from firing, disciplining or
even threatening a worker for doing what the OHSA expects them to do. This includes workers reporting
hazards to you or asking you or the employer to do what the OHSA expects you or the employer to do.
3. The right to refuse. The third right of workers in the OHSA is the right to refuse to do work that they
have reason to believe is unsafe for them or another worker. As a supervisor, you respect that right by
taking “every precaution reasonable” in the circumstances to protect workers and by complying with
the process for work refusals specified in the Act. When a worker comes to tell you that he or she is
refusing to do particular work because it is likely to endanger him or herself, you must look into the
worker’s concerns and do everything you can to help the employer address them. Most of the time,
the employer or you will be able to solve the problem with the worker’s health and safety
representative or JHSC member. But if you can’t agree on how to solve it and the worker still feels the
work is unsafe, a Ministry of Labour inspector will be called in to investigate.
There is a detailed description of the work refusal process, and the steps to take, in the Ministry of Labour’s
Guide to the Occupational Health and Safety Act.
Supervisors are also workers. As a worker, you too may exercise the right to refuse unsafe work in the
circumstances specified in the OHSA. As we saw earlier, the OHSA prohibits the employer from reprising
against a worker for such things as complying with the OHSA or seeking its enforcement.
Together, the OHS duties support a strong internal responsibility system in the workplace. Different people
have different roles or positions, but they all have the same goal. As a supervisor, you can be a leader in
making your workplace safer and healthier, but you can’t do it alone.
Page 45
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 2 Quiz
Before we move on to Step 3, here’s a true-or-false quiz. (The answers are in the back of the workbook, but
please don’t look at them ahead of time.)
1. The effectiveness of the Internal Responsibility System in any workplace depends on how effectively
the employer, supervisor and workers cooperate to make a safe and healthy workplace.
True ❏ False ❏
2. As a supervisor, you alone are responsible for making sure the workers you supervise are safe.
True ❏ False ❏
3. The three basic rights of workers in the OHSA are the right to know about hazards, the right to
participate in health and safety activities, and the right to refuse work that they believe is dangerous to
themselves or others.
True ❏ False ❏
4. As a supervisor, you have the right to refuse to do work that you believe is dangerous to yourself or
others.
True ❏ False ❏
5. The main purpose of the various duties and rights in the OHSA is to create a cooperative approach by
everyone in the workplace to make it safer and healthier
True ❏ False ❏
Page 46
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 3: The Supervisor’s Toolkit
Know the hazards in your workplace.
One of your jobs as a supervisor is to help plan and organize the work. This is a big job. To do it well, you
need to understand the work and the hazards associated with it. You also need to know how to eliminate or
control those hazards and to make sure the health and safety program implemented in your workplace is
effective in doing so.
At the root of every work-related death, injury or sickness is a hazard of some kind. Hazards can take many
forms. Sometimes more than one hazard can combine to make an even bigger hazard. Here are some of the
most common hazards in Ontario workplaces:





Repeating the same movements over and over, especially if you are in an awkward position or you
use a lot of force. Think of someone who bends down all day, or someone who lifts heavy things over
and over again.
Slipping, tripping or falling. Think of something as simple as spilled coffee on the floor, a cluttered work
area or a raised platform with no guardrails.
Motorized vehicles. Think of being hit by a dump truck that is backing up on a construction site, or
someone getting hit by a forklift truck in a warehouse or on a loading dock.
Using or working near machinery. Many workers have been killed or seriously injured by the
equipment they were operating.
Workplace violence. It can happen to workers in many situations, such as a retail employee working
alone at night, or a health care worker in a hospital or in the community.
Exercise 3: Can you think of other common workplace hazards – especially ones in your own
workplace? Below are a couple of possible examples. Try to list a few more.
 Loud noise.
 No lighting.
 _____________________________________________________________________________
 _____________________________________________________________________________
You also need to think about less apparent hazards – things like chemicals, fumes, toxic dust or germs and
viruses in workplaces such as schools, labs and healthcare facilities. Some of these hazards can make a
worker very sick. Sometimes the worker gets sick right away; other times, the worker doesn’t know he or she
is sick until months or even years later. That’s why it’s important that you know about these hazards now.
One of the employer’s duties is to make sure that the supervisor knows enough and has the experience and
necessary training to keep workers safe. One of a supervisor’s duties is to inform workers of health and
safety hazards. If a worker sees a hazard or practice that goes against the OHSA or workplace health and
safety policies or procedures, that worker has a duty to tell their supervisor or employer. This should be done
as soon as possible so that the hazard can be fixed. That’s how employers, supervisors and workers come
together to make the workplace safer. This is an example of the Internal Responsibility System in action.
Page 47
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Dealing with Hazards.
RACE is a commonly used process for dealing with hazards. RACE stands for Recognize, Assess, Control
and Evaluate. These steps, when done in order, help the workplace identify and control hazards. Supervisors
are encouraged to communicate with workers, the employer, and the joint health and safety committee/health
and safety representative throughout this type of process.
RECOGNIZE where there are potential hazards in the workplace. Here’s how you do that:
 Watch the work as its being done.
 Talk to workers about the work and the areas where work happens.
 Participate in workplace inspections.
 Look at reports and records that your workplace has about the work.
 Listen to the concerns workers have about the work they’re doing.
ASSESS the hazard. You need to understand how likely it is that a worker will get hurt or made sick by the
hazard. To assess the hazard, you ask these questions:
 How does the hazard compare to legislation, standards and guidelines?
 How can the worker get hurt or sick?
 How likely is the hazard to affect worker health and safety?
 How badly could the worker get hurt or sick?
CONTROL the hazards by looking for ways to get rid of the hazard or to make the job safer:
 The safest thing to do is to remove the hazard.
 If removing the hazard is not possible, look for ways to prevent workers from coming in contact with
the hazard, such as separating the hazard from the worker.
If neither of the above solutions protects the worker, workers can use protective equipment, devices and other
materials to help keep them safe. It’s your obligation as a supervisor to make sure workers use this equipment
where required by the OHSA and Regulations or by the employer.
EVALUATE how well the hazard controls are working:
 Talk about the work to the workers who report to you.
 Watch them do their work.
 Listen to what they say and look for ways to improve health and safety.
The RACE process is one good way to get a close look at the work and the hazards associated with it. You
are always keeping your eyes and ears open for hazards; you pay attention to the way people are doing their
work; and you listen to their concerns.
If you find a hazard, you know that you need to do something about it. You use your experience and the
information and training you got from your employer to help you make decisions on what to do. If you don’t
know how to deal with the hazard, talk to your employer. You can also involve the health and safety
representative or JHSC if there is one. And you can refer to external sources such as legislation, standards,
codes or expert consultants to help you solve the problem. If necessary, you can stop the work until you know
it’s safe.
Page 48
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Handling problems as they arise.
The RACE process is a way to help you deal with hazards, but it isn’t everything. You also need to monitor the
work. This means that you need to take steps to make sure the workers understood the information you gave
them and are following the workplace safety procedures AND are using or wearing their protective equipment.
If you see a worker exposed to a hazard, it’s your job to talk to them about it. You have to make sure the
OHSA, any applicable regulations and the workplace safety procedures are being followed, and you have to
enforce those procedures.
If someone comes to you with a health and safety concern or to report a close call, you need to listen to them,
because these are warning signs of potentially serious problems ahead. You also need to inform your
employer of these concerns. If you can solve a problem on your own or with the worker, you should do that. If
you need help, you should ask your employer. Your health and safety representative or JHSC are also there to
provide information. Reports from workplace inspections by health and safety representatives or JHSCs, along
with incident investigations done internally or by the Ministry of Labour, are important tools in your supervisor’s
toolkit. When they are used effectively, they help to control hazards and prevent injuries.
Exercise 4: Sometimes things go wrong. When that happens, you need to be clear on what steps you
have to take. Let’s say someone you supervise has been injured. What are the steps you think you
should take? List the steps below.
1. _________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________
2. _________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________
3. _________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________
4. _________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________
As you can see, there is definitely a lot to know when you’re a supervisor. It’s an important role, and if you
don’t carry out the duties that are assigned to you by the Occupational Health and Safety Act, you can face
consequences. For example, a Ministry of Labour inspector could issue an order against you. Also, you could
be charged with an offence.
This is serious work and it may seem overwhelming at first. But you don’t have to do it alone.
Page 49
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 3 Quiz
1. To help you plan and organize work, you need to understand the hazards associated with it. You also
need to know how to eliminate or control those hazards.
True ❏ False ❏
2. Some workplace hazards, such as chemicals, dust and germs, can cause sickness in a worker
months or even years after being exposed to the hazard.
True ❏ False ❏
3. If you recognize and assess the hazards in your workplace, you have done everything you need to do
as a supervisor to keep the workers safe.
True ❏ False ❏
4. If you find a hazard or a worker reports one to you, you are the one person in the workplace who is
responsible for fixing it.
True ❏ False ❏
5. If someone you supervise has been injured, the first thing you need to do is to inform the employer so
that the necessary authorities can be notified.
True ❏ False ❏
Page 50
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 4: You Are Not Alone
Getting the help you need.
Many supervisors are promoted to that position because they were good at their previous job. They learned as
much as they could about that job, the hazards involved and how to work safely. They knew how to do their
work in a safe and healthy way. But they may not be too sure about what’s involved in supervising work. Now
they are a supervisor and their duties have changed. But do they know everything they need to know about
this new role?
That’s the question you should ask yourself. You may know a bit about the Occupational Health and Safety
Act and the various Regulations that are attached to it, but do you know enough about the specific
requirements in the OHSA and about which of its Regulations apply to your workplace? You may have the
necessary experience in the work you are being called upon to supervise, but do you know enough about
what’s actually involved in supervising workers?
Exercise 5: Think back to what you learned in Step 1: You were told that the OHSA requires the
employer to make sure that the supervisor is a “competent person.” It’s the employer’s job to see to it
that you have what you need to do your job competently. The OHSA emphasizes three things in
particular that you need in order to be competent at your job. List those three things below.
 _________________________________________________________________________________
_________________________________________________________________________
 _________________________________________________________________________________
_________________________________________________________________________
 _________________________________________________________________________________
_________________________________________________________________________
We have reviewed various duties the OHSA assigns to you as a supervisor. If you feel that you don’t have the
necessary knowledge, training and experience to carry out those duties, it’s important that you talk to the
employer. Tell him or her you are happy to be a supervisor, but that you need more information and training in
certain areas to do your job. Perhaps you need to attend a training course on the OHSA and Regulations.
Maybe you need to learn more about how to recognize, assess and control hazards and to evaluate the
hazard controls. Maybe you want to know more about leadership skills and communication, about how to
develop your listening skills and about what the workers expect from their supervisor. Remember that your
employer needs to give you the tools to become a competent supervisor.
Even when you have the necessary knowledge, training and experience to be a competent supervisor, fixing a
health and safety problem will sometimes be out of your control. Maybe it’s a hazard that affects the whole
staff. Or it might cost a lot of money to fix it and you may not be able to approve that expense. If that happens,
you need to let your employer know that you need help with solving the problem. Bring the ideas you got from
the workers and from the health and safety rep or committee. Together you can figure out the best way to
eliminate or control the hazard. The workers need to know that you will do what’s right for them, and you need
to know that the employer will do what’s right for everyone.
Page 51
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
The OHSA supports a coordinated approach to workplace health and safety by giving everybody duties
according to their position at the workplace. The higher your position is, the more duties you have. When you
put all of these duties together, you get a strong IRS in the workplace.
Where else to go for help.
Getting Help Inside Your Workplace.
Sometimes a worker will come to you with a question and you just don’t know the answer. Often the answer is
right there in your workplace. You can find answers in the workplace health and safety policies and
procedures, the safety data sheets that come with hazardous materials, the operating manuals for equipment
or the recommendations of the JHSC or health and safety representative.
Exercise 6: Can you think of other good sources right in your workplace for specific health and safety
information? List them below.






_________________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________
Page 52
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Sometimes you might not understand what the OHSA and Regulations are telling you to do, and even your
employer might not fully understand. That’s when you need outside help. For example, the Ministry of Labour
website offers many helpful resources, including a downloadable Guide to the Occupational Health and Safety
Act that provides a plain-language explanation of the various parts of the Act.
Ontario has a health and safety “system” that’s made up of many organizations. The Information below
explains more about who they are.
Ontario’s Health and Safety System Partners.
Ministry of Labour. Develops, communicates and enforces occupational health and safety requirements and
employment standards. Develops, coordinates and implements strategies to prevent workplace injuries and
illnesses and can set standards for health and safety training. 1-877-202-0008 www.labour.gov.on.ca
Workers Health & Safety Centre. An occupational health and safety training centre for workers,
representatives and employers.1-888-869-7950 www.whsc.on.ca
Occupational Health Clinics for Ontario Workers. Six medical clinics located across Ontario that provides
health services and information. 1-877-817-0336 www.ohcow.on.ca
Workplace Safety and Insurance Board . Administers Ontario’s no-fault workplace insurance for employers
and their workers. 1-800-387-0750 www.wsib.on.ca
All of the above organizations are part of Ontario’s health and safety system.
Your designated Health and Safety Partner. Employers First Inc. Health and Safety Training, Resources,
Hotline Service, Safety Products, Health and Safety Policies and Procedures. 1-877-271-7505
www.employersfirst.ca
Page 53
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
The help you can get from these external sources is not just for you – it’s for sharing with others in your
workplace. That’s what the OHSA expects you to do. To be a good supervisor you have to do more than just
know things, you have to put what you know into action. Prevention starts here, but it doesn’t end here.
Exercise 7: To help you understand how Ontario’s health and safety system works together to help
create safer workplaces, try to match the following list of organizations to their purpose.
Organization
Ministry of Labour
Health and Safety Ontario
Workplace Safety and Insurance Board
Workers Health and Safety Centre
Occupational Health Clinics for Ontario
Workers
F. Your designated Health and Safety
Organization Employers First Inc
1-877-271-7505
A.
B.
C.
D.
E.
Purpose
Enforces the OHSA
Health and safety for specific workplaces
Medical clinics for injured or sick workers
Insurance benefits for injured or sick Workers
For your Health
Health and Safety Training, Resources, Safety
Products, A Hotline Service – Have a question, ASK
AWAY. Development of Policy/Procedure Manuals
Page 54
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 4 Quiz
1. To be a competent supervisor, it’s good enough to know that the Occupational Health and Safety Act
exists and that various Regulations are attached to the OHSA.
True ❏ False ❏
2. If fixing a health and safety problem is out of your control for any reason, you need to bring the
problem to the employer.
True ❏ False ❏
3. The company health and safety program and procedures, material safety data sheets, inspection and
incident reports are all good sources for answers to health and safety questions from workers and
supervisors.
True ❏ False ❏
4. The Ministry of Labour’s only purpose is to inspect workplaces and enforce the OHSA and
Regulations.
True ❏ False ❏
Page 55
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 5: Be A Role Model
How to send the right message.
Telling people to work in a safe and healthy way isn’t all there is to being a supervisor. Sometimes people
want to take shortcuts because they think it will help them get the job done faster. Sometimes they’re tired, or
they’re having a bad day. There will be days when you’re tired or having a bad day, too. But you need to be a
role model for safety at all times.
As a supervisor you need to follow the workplace safety procedures, wear your personal protective equipment
and stay safe. If you don’t do those things, others will think it’s okay to not follow the workplace safety
procedures. People are watching you and learning from what you do. How you supervise the work, the way
you think about the work and talk about it, can affect the safety of the people you supervise.
You want to help the workers choose the safe path every time. You can help them by being easy to talk to and
answering their questions. But the best thing you can do is to “practice what you preach.” That means always
complying with the OHSA and following the healthy and safe work practices in your workplace. It means
explaining how to work safely and correcting unsafe work situations whenever you see them.
Exercise 8: If you walk by a worker who isn’t following the correct procedure or using the right safety
gear and you do nothing about it, what message are you sending to that worker and everyone else?
Write your answer below.
_______________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________
Page 56
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
As we saw earlier, the OHSA supports a coordinated approach to workplace health and safety. To be a part of
this, you have to understand your legal obligations and put what you know into action. So does everyone else
in the workplace. That’s how the Internal Responsibility System works.

If the employer knows about a hazard and doesn’t take steps to eliminate or control it, as well as make
sure the workers are told about it and how to deal with it, that employer is not doing what the law
requires.

If the supervisor knows about a hazard and doesn’t explain to the workers how to deal with it, that
supervisor is not doing what the law requires.

If the worker knows about a hazard and doesn’t report it to the supervisor or the employer, that worker
is not doing what the law requires.

The Internal Responsibility System is all about people cooperating to recognize, assess and control
hazards in the workplace and to evaluate hazard controls. Every supervisor has a key role to play in
that system.
Remember when you were starting out on a job and you felt a bit overwhelmed by all the things you didn’t
know? Remember that one person – a supervisor or a co-worker – who took the time to show you things?
We all have someone we can think of who helped us settle into a job. They gave us useful tips. They kept us
out of harm’s way until we learned what we needed to know for ourselves. Well, now it’s your turn to give
back. You are the supervisor. You are the person with the know-how and experience. If you don’t feel that you
know enough to carry out your health and safety duties as a supervisor, it’s important that you talk to your
employer and make sure you get the information you need.
Keep an eye on the new worker and everyone else you supervise. Even those who don’t ask you questions
are counting on you to show them the right way to do things. By always showing your commitment to health
and safety, the people you supervise will follow your example. Prevention starts here, but it doesn’t end here.
Page 57
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 5 Quiz
Here is the final true-or-false quiz. (The answers are in the back of the workbook, but please don’t look at them
ahead of time.)
1. How you think and talk about the work you are supervising can affect the safety of the people you
supervise.
True ❏ False ❏
2. Good supervisors are good role models. Good role models practice what they preach by following the
workplace health and safety policies and procedures.
True ❏ False ❏
3. Workers who ask a lot of questions can take up a lot of your time, so you should keep talking to them
to a minimum.
True ❏ False ❏
We hope this training has been useful, and that you will use the material that’s been provided with it.
Remember that when it comes to health and safety on the job, YOU can make a difference.
Page 58
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Quiz and Exercise Answers.
Step 1: Make a Difference.
Exercise 1
Other good questions to ask yourself are:
• Am I responding to and documenting problems that the workers are bringing to my attention?
• Am I making sure equipment is operating properly?
• Am I keeping an eye on the work and showing how to do it properly?
• Am I always looking for new hazards that may come up?
Quiz 1.
1. False. Section 27 of the OHSA specifies the five key supervisor duties.
2. True.
3. False. Because employers have the most authority in the workplace, they have the greatest responsibility
for health and safety. Supervisors are next in line, then the workers.
4. True.
5. False. The OHSA says the workers need to report the problem to you so that you can take the necessary
steps with the employer to solve the problem.
Step 2: Lead the Way.
Exercise 2
As a supervisor, you also support the workers’ right to participate in health and safety by:
• Encouraging them to speak up and listening to their concerns.
• Doing what’s necessary – often with the employer’s help – to control the hazards that they identify.
• Acknowledging their efforts to make the workplace safer and healthier.
Quiz 2.
1. True.
2. False. You have the right to expect the support of the employer in your efforts to make the workplace safer
and healthier. In fact, the employer has many of the same health and safety duties as you.
3. True.
4. True. supervisors are also workers, which means you have the right to refuse work that you believe is
dangerous to yourself or others.
5. True.
Page 59
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Step 3: The Supervisor’s Toolkit.
Exercise 3
Other common workplace hazards include things such as:
 electricity and other energy sources.
 an object that could fall from a height.
 confined spaces.
 a high-temperature material or process.
 sharp objects or equipment.
Exercise 4
1. Make sure the injured worker gets the necessary first aid and/or professional medical attention.
2. Inform the employer of the incident so that the Ministry of Labour and other relevant parties can be
notified.
3. Secure the incident scene to prevent any further injuries and to help with the investigation of the
incident.
4. Participate with the joint health and safety committee or health and safety representative in the
investigation of the incident.
Quiz 3.
1. True.
2. True. That’s why it’s important to know about those hazards now.
3. False. The RACE process involves recognizing, assessing and controlling hazards, then evaluating
the hazard controls to make sure they are effective.
4. False. Your employer has the same responsibility as you to protect workers, and so you need to
inform them when concerns are brought to you. If you can solve a problem on your own or with the
worker, you should do that. But if you need advice or help, you should talk to your employer. You can
also involve the health and safety representative or joint health and safety committee if you have one.
5. False. Your first priority is to make sure the injured worker gets the necessary first aid and/or
professional medical attention. Then you inform the employer.
Step 4: You are Not Alone.
Exercise 5
The 3 requirements for a “competent person”.
Page 60
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Evaluation
Date July 9, 2013
Approved By:
Exercise 6
You can find more health and safety information in your workplace at the following sources:
 The employer’s health and safety program and procedures. The program is focused on the particular
hazards in your workplace. The procedures to deal with those hazards may contain the answer you’re
looking for. You can ask your health and safety coordinator or employer for this information.
 If the problem is about hazardous materials such as chemicals, consult the workplace’s material safety
data sheet or MSDS for information on how to deal safely with those materials. The employer is
required to make that information available in the workplace.
 The operator’s manual for the equipment that’s operated by the workers contains useful health and
safety information. If no manual is available for the workers, the supervisor can contact the
manufacturer for information.
 The joint health and safety committee or health and safety representative. It’s a good practice to take
the time to read the committee minutes and recommendations and to talk to the health and safety rep
or committee.
 Inspection and incident reports. The problem may have cropped up in the past, or there may be
something in one of the reports that leads to an effective solution.
 Other supervisors, if there are any. They might have encountered the same problem and have some
good ideas on how to deal with it.
 The OHSA and Regulations provide lots of valuable information on health and safety. The employer is
required to post a copy of the OHSA and Regulations in the workplace
Organization
Purpose
D Health and safety training
A. Ministry of Labour
A Enforces the OHSA
B. Health and Safety Ontario
E Medical Clinics for injured or sick workers
C. Workplace Safety and Insurance Board
C Insurance benefits for injured or sick workers
D. Workers Health and Safety Centre
B Specific Workplaces
E. Occupational Health Clinics for Ontario
Workers
Quiz 4
1. False. You need to know and understand the specific laws in the OHSA relating to the various duties
and roles of people in the workplace, and you need to know and understand the specific Regulations
that apply to your workplace.
2. True. Bring along any ideas for solutions that you got from the workers and the joint health and safety
committee or health and safety representative.
3. True.
4. False. The Ministry of Labour also provides lots of information and guidance on health and safety on
its website, and it develops plans and strategies to help make workplaces safer.
Step 5: Be a Role Model.
Exercise 8
The message you send if you ignore health and safety infractions is that safety doesn’t really matter. That’s
not the message you want to send and it’s not the message the OHSA expects you to send.
Quiz 5.
1. True.
2. True.
3. False. You should be considered easy to talk to by the people you supervise.
Page 61
July 9, 2013
[FARMBOY MARKET LTD
Employee General
Awareness
Written Evaluation
Date: ___________
Name: _________________
Signature of Employee: ____________________
All procedures to be reviewed annually. Print a copy of this evaluation and file in employee
file, or if completed in soft copy, save this evaluation in employee file.
Documents found in Section 3:00 and on the Health and Safety Data Stick
Page 62
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Introduction
This workbook explains your rights and responsibilities on the job and tells you what Ontario’s Occupational
Health and Safety Act (OHSA) expects from your employer, your supervisor and you. These are things you
need to know and understand so that you can be safe at work today and every day.
Everyone in the workplace, from the employer to the newest worker, has different but important duties to keep
the workplace safe. Because employers have the most authority in the workplace, they have the greatest
responsibility but it’s important for your own safety that you understand everyone’s health and safety duties,
including yours.
Preventing injuries and illnesses at work starts here, with the things you learn in this workbook, but it doesn’t
end here. One of your employer’s duties under the OHSA is to give you specific information and instructions
about how to stay safe on your job. What you learn from this program will help you start to understand those
instructions. We hope you will use what you learn here every day of your working life.
Step 1. Get on Board
Everyone has a role in safety
A new job is a chance for a fresh start. You’re learning new skills and meeting new people.
But every job has hazards, no matter how safe it looks.
The number of people in Ontario who suffer a work‐related illness or injury each year would fill the seats of a
dozen big hockey arenas.
From the list below, who do you think is more likely to get hurt or sick on the job?
Check one of the boxes and explain why.
1. New and young workers ❏
Why?
______________________________________________________________________________
______________________________________________________________________________
2. Experienced workers ❏
Why?
______________________________________________________________________________
______________________________________________________________________________
Continued…
The right answer is #1. Studies show that new and young workers in Ontario are four times more likely
to get hurt during their first month on the job than at any other time.
That’s because they often aren’t told about or don’t understand the hazards of the job. They don’t know what
to expect from their employer, their supervisor, and of themselves. Sometimes they aren’t sure what questions
to ask. Sometimes they don’t even know who to ask.
That’s where the law comes in.
Page 63
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
How the Occupational Health and Safety Act works
The OHSA is a set of laws that spells out the duties of employers, supervisors and the rights and
duties of workers. There are also different Regulations that are attached to the OHSA.
They contain more detailed laws about how to make the workplace safe in specific situations.
For example, several Regulations explain what is needed to work safely with chemicals and other hazardous
materials. This includes training, warning labels on products and information sheets. There are also
Regulations for different types of workplaces, such as construction projects, health care facilities, industrial
establishments and mines.
The whole point of the OHSA and Regulations is to keep workers from getting hurt or sick on
the job. There are inspectors from the Ministry of Labour who make sure the laws are followed
and may issue orders or lay charges if they aren’t. If a person is convicted of breaking the law,
there are penalties such as fines or time in prison.
The OHSA gives everyone in the workplace duties. These duties are connected to the level of authority
each person has in the workplace. To sort out all the duties in a workplace, the OHSA breaks them down to
three main levels of authority:
1. the employer (who is in charge of everyone)
2. the supervisor
3. the worker (you).
To which of these three people do you think the OHSA gives the most duties?
Check one of the boxes below and explain why.
1. The employer ❏
Why? _________________________________________________________________________
2. The supervisor ❏
Why? _________________________________________________________________________
3. The worker ❏
Why? _________________________________________________________________________
The right answer is #1 – the employer. The more authority a person has in the workplace, the more health and
safety duties they have.
It’s important for your safety that you understand everyone’s health and safety duties.
Page 64
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Duties of the Employer
Here are some of the things the OHSA says every employer has to do as part of their job:
1.
2.
3.
4.
5.
6.
Make sure workers know about hazards and dangers in the workplace and how to work safely
Make sure every supervisor knows how to take care of health and safety on the job
Create health and safety policies and procedures for the workplace.
Make sure everyone knows and follows the health and safety procedures.
Make sure workers wear and use the right protective equipment.
Do everything reasonable to keep workers from getting hurt or sick on the job.
Duties of the Supervisor
Here are some of the things the OHSA says every supervisor has to do as part of their job:
1.
2.
3.
4.
Tell workers about hazards and dangers in the workplace and show them how to work safely.
Make sure workers follow the law and the workplace health and safety policies and procedures.
Make sure workers wear and use the right protective equipment.
Do everything reasonable to keep workers from getting hurt or sick on the job.
Duties of the Worker
Now here are some of the things the OHSA says every worker has to do as part of their job:
1.
2.
3.
4.
Follow the law and the workplace health and safety policies and procedures.
Always wear or use the protective equipment that the employer requires.
Work and act in a way that won’t hurt them or any other worker.
Report any hazard they find in the workplace to their supervisor.
Suppose you have been asked to do something that you don’t know very much about.
What should your employer and your supervisor do to make sure you are able to do it safely?
Explain in the space below.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
The people who made the OHSA thought about that question, too. The Act says that your supervisor and your
employer have to “take every precaution reasonable in the circumstances for your protection.” That means
they have to do everything that is reasonable to protect you on the job.
Page 65
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Rights of the Worker
Your employer has the responsibility to make the workplace as safe as possible and to tell you
about any hazards in the work you do. Your supervisor has the same duty. They also have to make
sure you know how to avoid those dangers and work safely. You have the right under the OHSA to
be told about the hazards in the work you do and to be instructed on how to do your work safely.
If someone asks you to do work that you don’t know enough about, your employer and supervisor
are responsible for making sure you know how to do the work safely. That’s why you have the right
to speak up and ask questions – even if you are shy or unsure. People can get hurt on the job if they
don’t have the right information and training.
You should never have to be worried that you will get in trouble for asking questions or reporting a
problem. It’s against the law for your employer or your supervisor to punish you in any way for doing
what the OHSA says or for asking your employer or supervisor to do what the OHSA expects them
to do. This is called a “reprisal.” It’s even against the law for your supervisor or employer to threaten
to punish or fire you for doing these things.
You also have a right to refuse to do unsafe work if you have reason to believe it puts you or a fellow
worker in danger. We will look at this right and your protection from reprisals in more detail later.
Prevention starts here, but it doesn’t end here.
Page 66
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 1 Quiz
Before we move on to Step 2 of the program, here is a short quiz on the material we have just covered. (The
1. The number of people in Ontario who suffer a work‐related illness or injury each year would fill the
seats of a dozen big hockey arenas.
Yes ❏ No ❏
2. New workers are less likely to get hurt on the job than people who have been on the job longer.
Yes ❏ No ❏
3. The Occupational Health and Safety Act and Regulations tell everyone from the employer to the
newest worker how to make the workplace safer.
Yes ❏ No ❏
4. The OHSA puts the greatest responsibility on the employer to make sure no one gets hurt or sick on
the job.
Yes ❏ No ❏
5. It’s against the law for my employer to fire or punish me for doing what the OHSA says.
Yes ❏ No ❏
Page 67
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 2 Get in the Know
You need to know about hazards
Some people say that what you don’t know can’t hurt you. That’s not true at work. On some jobs, what you
don’t know can kill you. A hazard is anything in the workplace that could hurt you or the people you work with.
All of us have heard about a worker or group of workers who were killed on the job. We have heard of workers
falling from heights, getting caught in equipment or being electrocuted and burned. Events like these send a
shock wave through the workplace and the community, and it is a tragic loss for the victim’s family and friends.
Unfortunately, this kind of event happens not once or twice but dozens of times each year in Ontario.
There is a hazard at the root of every work‐related death, injury or sickness. A hazard can take many forms.
Sometimes more than one hazard can combine to make an even bigger hazard.
You need to know about the hazards in your workplace before you start working.
Think about the people you know. Do you know someone who has been hurt or killed at work? What was the
hazard at the root of it? How did it affect you? How did it affect their family? Make some notes about your story
in the space below.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Some Common Workplace Hazards
Here are some of the most common hazards in Ontario workplaces:
1. Repeating the same movements over and over, especially if you are in an awkward position or you
use a lot of force. Think of someone who bends down all day, or someone who lifts heavy things over
and over again, especially above the shoulders or below the knees.
2. Slipping, tripping or falling. Think of something as simple as spilled coffee on the floor, a cluttered work
area, or a raised platform with no guardrails.
3. Working near motorized vehicles. Think of being hit by a dump truck that is backing up on a
construction site or someone getting hit by a forklift truck in a warehouse or on a loading dock.
4. Using or working near machinery. Over the years, many workers have been killed or seriously injured
by the equipment they operated.
5. Workplace violence. It can happen in many workplaces such as to a gas station attendant working
alone at night, or to a health care worker or a home care worker in those settings.
Page 68
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Can you think of any other common workplace hazards – especially ones in your own job?
Here are a couple of possible examples. Try to list a few others.
1. Loud noise
2. No lighting
3. _____________________________________________
4. _____________________________________________
5. _____________________________________________
You also need to think about less visible hazards related to your work – things like chemicals, fumes, and toxic
dust. Or germs and viruses in workplaces. Some of these hazards can make you very sick. Sometimes they
make you sick right away; other times you don’t know that you are sick until months or even years later. That’s
why it’s important to know about these hazards now.
It’s the employer’s duty to make sure that the supervisor knows enough and has enough experience and
training to keep workers safe and healthy while they work.
It’s the employer’s and supervisor’s duty to inform workers of health and safety hazards.
It’s the worker’s duty to report hazards they know of to the supervisor or employer as soon as possible so they
can fix it.
Employers, supervisors and workers work together to make the workplace safer.
Page 69
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Here are four important questions about your job that you need to know the answers to.
If you don’t know, ask your supervisor:

What are the hazards of this job?

Is there any special training needed for this job?

Do I have the right protective equipment for this job?

If I have any questions about safety, who do I ask?
Can you think of any other health and safety questions you should ask? Here are a couple of examples. Try to
list a few others.

How do I report an injury?

What do I do in an emergency?

_________________________________________________________

_________________________________________________________

_________________________________________________________
Protecting you from Hazards
There are many ways that your employer can protect you from workplace hazards.
The best way is to get rid of or eliminate the hazard completely. A good example is replacing a toxic cleaning
chemical with one that is non‐toxic.
If the hazard can’t be eliminated, your employer can try to reduce the hazard. This can be done by reducing
how much of the hazard you are exposed to. An example of this is turning up the ventilation system in a
factory, or putting a barrier around a dangerous piece of equipment.
These are called “engineering controls.”
Another way to reduce hazards is to reduce how long or how often you come in contact with the hazard. This
can be done by arranging the work differently so that you are not exposed as long. These are called
“administrative or work practice controls.”
If the hazard still exists after trying to control it through elimination, engineering controls and administrative or
work practice controls, your employer may require you to use protective equipment and/or protective devices.
Page 70
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Protective Equipment and Devices
The OHSA says that one of your duties as a worker is always to wear or use the protective equipment
that your employer requires.
You may think that a hardhat, safety glasses, steel‐toed boots or some other protective clothing or equipment
are uncomfortable or slow you down. But if the OHSA or your employer says you have to wear or use these
things to do the work, you have to.
Some of the machinery in your workplace may have a guard. The guard protects you from coming in contact
with a moving part. If your employer or one of the OHS Regulations says that the guard has to be used, it has
to be used. The OHSA says that you must never remove or disable any protective device that is required. If
the device has to come off for any reason, you should not use the equipment without a replacement device.
Taking shortcuts by removing guards is unsafe – and it’s against the law.
The OHSA says you have to make sure you don’t use any equipment or machine in a way that could hurt you
or any other worker. You also can’t act or behave in a way that could hurt you or anyone else. That means no
playing games, pranks or acting in other ways that could hurt someone.
Other ways to find out about Hazards
There are other ways you can find out about hazards in your workplace. Your employer may have some of the
workplace health and safety procedures in writing. These procedures are about the work you do and the
machines and equipment you use. Your employer has to make sure that you know and understand them when
you start work. Your employer is also responsible for making sure the procedures are followed by everyone.
The law says every worker has to have information and training about chemicals or hazardous materials in the
workplace. The Workplace Hazardous Materials Information System (WHMIS) Regulation says that you need
to receive information and instruction on how to use, store and get rid of hazardous materials safely. This
information is available on warning labels and information sheets.
If your job involves using equipment, your employer and supervisor must instruct you on how to operate that
equipment safely. One way to get information on the safe use of machinery is from the operator’s manual. It
tells you about hazards and has instructions on how to use the equipment safely. Your employer should make
sure anyone can check the manual if they need information. If there is no manual available for the equipment
you are using, you should ask your supervisor for information on how operate the equipment safely.
Another important way that you can learn about hazards is through training. Sometimes your employer will
give you the training at your workplace; sometimes you will be sent somewhere else for training. Your
employer also has to tell you how and where to get first aid, and what to do in an emergency.
In a safe and healthy workplace, everyone knows about hazards. If you see a hazard on the job or a “close
call”, report it to your supervisor or employer right away. That way, someone who knows how to fix it can deal
with it so that no one gets hurt. “Prevention Starts Here” when everyone knows about hazards.
Page 71
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 2 Quiz
Here is a quick quiz on this part of the program. (The answers are in the back of the workbook, but please
don’t look at them ahead of time)
1. The Occupational Health and Safety Act says that you have the right to know about hazards in your
workplace.
Yes ❏ No ❏
2. If a hazard can make you sick, you will always start to feel sick right away.
Yes ❏ No ❏
3. To keep from getting hurt on the job, you need to find out about the hazards while you’re working.
Yes ❏ No ❏
4. If you have any doubts about the safety of the work you’re doing, you should keep those doubts to
yourself.
Yes ❏ No ❏
5. If you see a hazard while you’re working, you should report it to your supervisor or employer right
away.
Yes ❏ No ❏
Page 72
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 3: Get Involved
Working together for safety
Understanding the Occupational Health and Safety Act is all about knowing the health and safety duties of
employers, supervisors and the duties and rights of workers, and putting them into action. We all have to get
involved.
If an employer knows about a hazard and doesn't try to eliminate or reduce it, or make sure the workers are
told about it and how to deal with it, that employer is not doing what the law requires.
If a supervisor knows about a hazard and doesn't explain to the workers how to deal with it, that supervisor is
not doing what the law requires.
If a worker knows about a hazard and doesn't report it to the supervisor or the employer, that worker is not
doing what the law requires.
If you see a hazard on the job, you have a duty to speak up. This includes reporting equipment that isn’t
working right, and any other hazards that may be present as a result of not following the OHSA or
Regulations. It’s important that you report to your supervisor or employer any injury, incident or close calls, so
that they can prevent those kinds of things from happening again in the future.
The right to participate in health and safety
The OHSA gives you the right to participate and get involved in keeping your workplace safe and healthy.
There are many ways you can do this. Can you think of three?
1. ________________________________________________________________________
2. ________________________________________________________________________
3. ________________________________________________________________________
Here are four good ways to get involved in keeping your workplace safe, but there are many more:
1. You can ask questions when you’re not sure about something.
2. You can volunteer to become a worker health and safety representative or a worker member of the
joint health and safety committee.
3. You can help your health and safety representative or joint health and safety committee with health
and safety inspections by pointing out possible hazards in your work area.
4. You can take your health and safety training seriously and put what you learn into practice in your job.
Page 73
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Health and Safety Representative and Joint Health and Safety Committees
The OHSA says that workplaces with 6 to 19 workers need to have a health and safety representative or a
joint health and safety committee. In most larger workplaces with 20 or more workers, the OHSA says a joint
health and safety committee has to be set up. Committees have to have at least two people on them; the
workers or their union, if any, pick one of them and the employer picks the other. In workplaces where there
are 50 or more workers, the committee must have at least four members, and at least half of the members
have to represent workers.
The committee plays an important role in helping to keep workplaces safe. For example, a member of the
committee who represents workers must regularly inspect the workplace.
Information from these inspections is brought back to the committee. The committee then makes
recommendations to the employer to improve health and safety. The employer has to respond to these
recommendations within a short period of time. Because there is an employer and a worker member of the
committee, everyone has a say in identifying and solving problems.
In smaller workplaces, the health and safety representative has many of the same roles as a committee. They
help to improve health and safety at work. They do this by inspecting the workplace often. If they find a
problem, they make recommendations to the employer about how to fix it.
What to look for and what to ask
The OHSA says that your employer must post the OHSA and other health and safety information in your
workplace, such as an occupational health and safety poster. Look for the posted names of your health and
safety representative or joint health and safety committee members – these are people you can talk to if you
need help. And if your workplace has more than 5 workers, your employer has to post the company health and
safety policy.
If you can’t find any of this information in your workplace, talk to your supervisor about it.
Health and safety is an important part of his or her job. You can also talk to the people you work with and
benefit from each other’s experience.
Always be on the lookout for hazards to yourself or others. Before you start your work day, ask yourself
questions like:






Is any of the machinery broken?
Are there warning labels or signs?
Is there any moving equipment I could get caught in?
Is there something I could slip or trip on?
Do I need protective equipment?
Do I know how to do this job safely?
Page 74
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Can you think of any other questions to ask yourself? Here are a couple of examples.
Try to list a few more.





Is there another worker nearby who could get hurt by what I’m doing?
Is this task more than I can physically handle?
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
These are good questions for everyone in the workplace to ask. Prevention starts here, by paying attention to
details and by following the OHSA and the workplace health and safety procedures.
Be a safety role model
Most workers should be able to look to their supervisors as good health and safety role models. But others
may also be looking to you as a role model for good health and safety practices. How you work, and the way
you think and talk about the work, can affect the safety of the people you work with. The message you want
others to get from you is:
“Prevention starts here.”
Page 75
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 3 Quiz
Here is a quick quiz on this part of the program. (The answers are in the back of the workbook, but please
don’t look at them ahead of time.)
1. It’s important that you know the safe way to do your job. You should share what you know. If you see
a hazard, you must report it to your supervisor or employer.
Yes ❏ No ❏
2. You should get involved in health and safety by asking questions, and you should put what you learn
from training into practice on the job.
Yes ❏ No ❏
3. If you can’t find any health and safety information posted in your workplace, you should just go back to
work and not worry about it.
Yes ❏ No ❏
4. Your health and safety representative or joint health and safety committee can help you with any
concerns that you might have about working safely.
Yes ❏ No ❏
5. It’s OK to take safety shortcuts to get the work done faster and on time.
Yes ❏ No ❏
Page 76
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 4: Get more Help
You are not alone
It’s a sad fact that in some workplaces, nobody pays much attention to safety. In those workplaces, it’s all
about doing the work as quickly as possible. If someone questions the way things are being done, they may
get a dirty look but nothing is done to make things safer.
People in workplaces like that are often afraid to do anything about it because they don’t want to get fired. So
they keep quiet.
Maybe you felt that way on a past job. That’s why it’s important to know that you are not alone. Help is always
available from outside the workplace.
If you see something unsafe that could hurt someone, you need to report it to your supervisor or your
employer. It’s also a good idea to tell your health and safety representative or committee if there is one. But if
the employer or supervisor doesn’t fix the problem, you can call the Ministry of Labour. The Ministry’s job is to
help prevent workplace injuries and illnesses through enforcing the OHSA. They want to know if there are
problems that aren’t being fixed.
Ministry of Labour inspectors can’t be in all workplaces at all times. But the Ministry wants to hear if there’s a
problem on the job that isn’t fixed anywhere in Ontario. So it has a toll‐free number that you can call. Calling
that number connects you to the Health and Safety Contact Centre that takes calls 24 hours a day, seven
days a week. If you don’t want to give your name when you call the Health and Safety Contact Centre, you
don’t have to. Here is the number:
1‐877‐202‐0008
Remember we mentioned reprisals before? It’s against the law for your employer or your supervisor to fire or
punish you for doing what the OHSA expects you to do, or because you asked them to do what the OHSA
expects them to do. It’s even against the law for your employer or supervisor to threaten to fire or punish you
for these things. The OHSA is very clear on this.
If you feel that your employer is taking action against you for raising a health and safety concern, you can
discuss it with a union official if you are a member of a union, or bring a complaint to the Ontario Labour
Relations Board. If you’re not sure what to do, you can call the Ministry’s toll‐free number for information. The
Office of the Worker Adviser also provides free advice and representation to non‐unionized workers who are in
this situation. You can call their toll‐free number for help: 1‐855‐659‐7744.
Page 77
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
The Right to Refuse Unsafe Work
If you have reason to believe that the work you are doing or the equipment you are using might hurt you or
someone you work with, you can refuse to do that work. This means that you tell your employer or supervisor
(and your health and safety representative or committee) that you think you are in danger and you are not
going to do the work. You need to tell them why.
All workers have the right to refuse work if they have reason to believe it’s dangerous.
It’s important to know that you can also refuse work if you have reason to believe that the area where you are
working is likely to endanger you or any other worker, or that you are in danger from workplace violence.
You must report the situation to your supervisor or employer, and should also contact your health and safety
representative or committee. Most of the time, your supervisor or employer and your safety representative or
committee member will be able to solve the problem. If the problem isn’t fixed or you still have reason to
believe the work is unsafe, you can continue to refuse the work. A Ministry of Labour inspector will then be
called in to investigate.
Some workers, such as nurses, firefighters and police officers cannot refuse work if the danger is a normal
part of their job or if refusing work would put someone else in danger.
Talk to your union, other workplace representatives, supervisor or employer if you think your right to refuse
work may be limited by the work you do.
More information and resources
Ontario has a health and safety “system” which includes the following partners:
Ministry of Labour
Develops, communicates and enforces occupational health and safety requirements and employment
standards. Develops, coordinates and implements strategies to prevent workplace injuries and illnesses and
can set standards for health and safety training.
1‐877‐202‐0008
http://www.labour.gov.on.ca
Workers Health & Safety Centre
An occupational health and safety training centre for workers, representatives and employers.
1‐888‐869‐7950
http://www.whsc.on.ca
Occupational Health Clinics for Ontario Workers
Six medical clinics located across Ontario that provide occupational health services and information.
1‐877‐817‐0336
http://www.ohcow.on.ca
Page 78
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
“Prevention Starts Here,” but it doesn’t end here.
To help you understand how Ontario’s workplace health and safety system works together to help create
healthier and safer workplaces, try to match the following list of organizations to their purpose. (The answers
are in the back of the workbook, but please don’t look at them ahead of time)
Organization
Ministry of Labour
Health and Safety Ontario
Workplace Safety and Insurance Board
Workers Health and Safety Centre
Occupational Health Clinics for Ontario
Workers
L. Your designated Health and Safety
Organization Employers First Inc
1-877-271-7505
G.
H.
I.
J.
K.
Purpose
Enforces the OHSA
Health and safety for specific workplaces
Medical clinics for injured or sick workers
Insurance benefits for injured or sick Workers
For your Health
Health and Safety Training, Resources, Safety
Products, A Hotline Service – Have a question, ASK
AWAY. Development of Policy/Procedure Manuals
Page 79
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Step 4 Quiz
Here’s a quiz on the information we’ve covered in Step 4. (The answers are in the back of the workbook, but
please don’t look at them ahead of time)
1. If you report a dangerous situation to your supervisor and your health and safety representative and
they can’t find a way to fix it, you can call the Ministry of Labour’s toll‐free number for help.
Yes ❏ No ❏
2. If you have reason to believe the equipment you are using might hurt you or someone you work with,
you have the legal right to refuse the work.
Yes ❏ No ❏
3. Some workers, such as nurses, firefighters and police officers, have a limited right to refuse work.
Yes ❏ No ❏
4. It’s against the law for your employer or your supervisor to fire or punish you for doing what the OHSA
expects you to do, or for asking them to do what the OHSA expects them to do.
Yes ❏ No ❏
Page 80
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
What’s next?
Now that you have completed this general awareness program, you are ready to be given more specific
information and instruction by your employer and supervisor as required by the OHSA.
You should hear about:










Specific hazards in your workplace
The procedure to follow when reporting health and safety concerns, incidents or injuries
Any protective equipment you are required to wear or use
Where the company’s health and safety policy is posted (in workplaces with more than 5 workers)
Where the first aid station is and the names of qualified first aid providers
The company’s emergency plan
Information on hazardous materials in your workplace
The workplace violence and harassment prevention policy
Where a copy of the OHSA is posted
Where the names of your joint health and safety committee members are posted
We hope this program has been useful and that you’ll use the information in your day‐to‐day work. Knowing
your health and safety rights and duties, and the duties of your supervisor and employer, is an important first
step in staying safe on the job.
Remember that when it comes to your health and safety, there is no such thing as a silly question. That
question could save your life – so ask it.
Page 81
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Date July 9, 2013
Answer to Quiz Questions
Step 1 Quiz
1. Yes
2. No – new workers are actually the most likely to get hurt.
3. Yes
4. Yes
5. Yes
Step 2 Quiz
1. Yes – the Act says it’s the duty of your employer and your supervisor to tell you about hazards in your
workplace.
2. No – some hazards might make you sick right away, but other hazards might not make you sick until
months or even years later.
3. No – you need to know about all the hazards before you start working.
4. No – you need to talk to your supervisor or your employer about it.
5. Yes
Step 3 Quiz
1. Yes
2. Yes
3. No ‐ you should ask your supervisor where the information is posted.
4. Yes
5. No – all workers should set a good example and follow the law and workplace procedures.
Step 4 Quiz
1. Yes
2. Yes
3. Yes
4. Yes
Page 82
July 9, 2013
[FARMBOY MARKET LTD
Employee Orientation Checklist
Section 3.00
( To be filled out by evaluator and checklist placed in employee file)
Orientation by:
Date:
Employee Data
Job Title:
Name:
Home Address:
Date hired:
In Case of Emergency Contact:
Home Phone:
Workplace Orientation
With Employee REVIEWED
__Health and safety policy and procedures
__Health and safety duties under the ACT
__Job duties
__Fire protection equipment
__Early and Safe Return to Work
__Site-specific hazards____________________
__First aid facilities and first-aiders’ names
__Name of health and safety representative
__Name of Health and Safety Rep
__Reporting injuries
__Reporting unsafe acts and unsafe conditions
__Emergency evacuation
__Right to know, participate and refuse unsafe work
__Other___________________________________
_________________________________________
Health and Safety Procedures
__Personal protective equipment
__Housekeeping
__Proper lifting techniques
__Material handling and storage
__Safe operation of equipment
__Emergency response
__Other
____________________________________
Health and Safety Training
Subject
Previously
Trained
Requires
Training
Training Arranged
Training
Completed
Certification Part I
Certification Part II
Health & Safety
and
The Law
Supervisor
Training
Health And Safety
Representative
Hazard
Assessment
Page 83
July 9, 2013
[FARMBOY MARKET LTD
Workplace
Inspection
WHMIS
First Aid
Injury/Hazard
Reporting
Accident/Incident
Investigation
Work Refusals
Slips. Trips & Falls
Ergonomics and
RSI
Manual Materials
Handling
Motor Vehicle
Safety
Other:
Other:
Employee Acknowledgement
As an employee of Farmboy Market Ltd , I understand the requirement to work in compliance with the
Occupational Health and Safety Act, the Industrial Regulations, WHMIS regulations and, the rules and
guidelines included in the company health and safety program.
Employee (Please Print)
Supervisor (Please Print)
Employee Signature
Supervisor Signature
Date:
Dept: (if applicable)
Page 84
July 9, 2013
[FARMBOY MARKET LTD
Section 3.00
Promotion/Transfer Orientation
Promotion/ Transfer Orientation
Date: July 9, 2013
Purpose
To ensure the worker receives the required training for their new position with the company. To ensure that the
worker understands his/her new roles and responsibilities
Scope
These responsibilities include the Occupational Health and Safety Act, Industrial Regulations, Construction
Regulations, WHMIS Regulations and specific company responsibilities identified in the health and safety
program.
Procedure
To be reviewed annually to ensure that the worker has received the required training to perform his/her job
effectively and safely. To ensure that all the information gathered on the employee promotion/transfer checklist
is current and up to date.
Management
 To develop and maintain the employee promotion/transfer program.
 To review completed checklists and revise the checklist form as needed to keep information current.
 Take action to rectify deficiencies.
 Train new supervisors in their specific job requirements.
Supervisor
 Review items on the checklist with new workers before they start work.
 Identify items of concern or requiring follow-up, such as training for fall protection and WHMIS.
 Explain tasks so that workers understand what is required comprehension is essential to health and
safety.
 Assign the new worker to a competent worker to assist and ensure compliance with health and safety
requirements during first few days on the job as needed.
 Monitor performance and take appropriate action to ensure that worker can do the job and identify
hazards. Provide additional instruction as needed.
 Provide orientation for sub-trade supervisors.
Worker
 Listen to instructors and ask questions to ensure proper understanding.
 Inform supervisor of any concerns or special experience regarding work assignments.
 After completing orientation, confirm instructions or ask for clarification.
Page 85
July 9, 2013
[FARMBOY MARKET LTD
Employee Promotion/Transfer Checklist
Orientation by:
Name:
Home Address:
Date:
Employee Data
Job Title:
Promotion/Transfer Date:
In Case of Emergency Contact:
Home Phone:
Workplace Orientation
__Health and safety policy and procedures
__Health and safety duties under the ACT
__Job duties
__Fire protection equipment
__Material handling and storage
__Safe operation of equipment
__Emergency response
__Other
____________________________________
__Personal protective equipment
__Housekeeping
__Proper lifting techniques
__Site/Task specific hazards
Health and Safety Training Required
Certification Part I
Certification Part II
Supervisor - Basic
First Aid
Comments/ Other requirements
Training
All training will be provided by the department supervisor for workers transferred into their departments.
All supervisors will be trained by the supervisor in their required roles and responsibilities.
The workplace orientation and training for new equipment and procedures are to be completed before the
employee begins the new job.
Evaluation
Any worker transferred/promoted will be given a three (3) month probation for the new position.
The supervisor/ supervisor will review the training and evaluate the transferred/promoted employee’s
performance weekly for the first month and then monthly for the following two months as a minimum.
Page 86
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Date July 9, 2013
Reviewed by:
Safety is shared between all workplace parties, each having a defining role.
(Note: The following are general rules; please see the OHSA for further details)
Purpose
To ensure that the employer complies with the specific requirements within the health and
safety program
Scope
These responsibilities reflect the requirements form the Occupational Health and Safety Act
(section 25, 26) and the specific company responsibilities for management.
Standards/Procedures
Review the program on an annual basis to ensure understanding and application.
Employer: It is the employer’s responsibility to:







Ensure safe working conditions at all times;
Provide training, instruction, information and supervision to workers to protect
their health and safety;
Appoint only competent supervisors;
Provide all necessary information, resources to assist the Health and Safety
Committee in carrying out its functions;
Understand and comply with the Occupational Health and Safety Act and its
regulations;
Post policy statement and review annually;
Take all precautions reasonable to protect the health and safety of any
workers.
Page 87
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Management Responsibilities
Date July 9, 2013
Reviewed By:
Purpose
To ensure all management at the Farmboy Market Ltd complies with the specific requirements within
the Health and Safety program.
Scope
These responsibilities reflect the requirements from the Occupational Health and Safety Act (section
25, 26) and the specific company responsibilities for Management.
Review the program on an annual basis to ensure understanding and application to yourself and all
staff who report to you.
The Manager shall:










Ensure that all supervisors are competent as defined in the OHSA
Review the adherence to the company’s Health and Safety program to determine
effectiveness;
During annual performance review of supervisors, ensure that the safety procedures
are followed within the department;
Ensure all hazardous situations are corrected;
Formulate and post policy as it pertains to the area of work, in consultation with the
Health and Safety Rep;
Conduct scheduled department inspection for hazards and initiate corrective
response;
Conduct information sessions (safety talks, staff meetings etc.)
Consider implementing the recommendations of the Health and Safety Rep that
pertain to safety in the workplace and refer these recommendations to the appropriate
supervisor of the department;
Review monthly and yearly records/statistics of safety activities and performance ;
Evaluate everyone.
Page 88
July 9, 2013
[FARMBOY MARKET LTD
Communication
Health and Safety responsibilities will be communicated to all management, by management
meetings, policies/procedures, orientation and responsibilities defined in the job description,
information sharing etc.
Each Management person is responsible to communicate Health and Safety to their Supervisors to
allow for Supervisors to fulfill their responsibilities.
Management is required to keep records of minutes and agendas detailing Health and Safety and
report any issues, unsafe situations to the Employer and the Health and Safety Rep. as required.
Training
All Management of Farmboy Market Ltd shall be trained under the Occupational Health and Safety
Act and its regulations, all company policies and procedures relating to your department and any
other Safety related information including any other regulations that December pertain.
Management will ensure that Supervisors are competent as per the legal definition in the Act.
Management will keep copies of all required training records.
Page 89
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Date July 9, 2013
Approved By:
Purpose
To ensure all Managers and Supervisors comply with their specific requirements within the
Scope
The OHSA states that “Supervisors” must be trained and competent in the work. They must
have knowledge about hazards to do with the job and the Act itself. See also OHSA section
25(2) (c)
Supervisor duties
Duties of supervisor
27. (1) A supervisor shall ensure that a worker,
(a) works in the manner and with the protective devices, measures and procedures required by this Act and
the regulations; and
(b) uses or wears the equipment, protective devices or clothing that the worker’s employer requires to be used
or worn.
Additional duties of supervisor
(2) Without limiting the duty imposed by subsection (1), a supervisor shall,
(a) advise a worker of the existence of any potential or actual danger to the health or safety of the worker of
which the supervisor is aware
(b) where so prescribed, provide a worker with written instructions as to the measures and procedures to be
taken for protection of the worker; and
(c) take every precaution reasonable in the circumstances for the protection of a worker.
Communication
Workplace inspections – The date and manager’s signature will be recorded on the inspection checklist at
the completion of each inspection. The original copy of the inspection checklist will be forwarded to the Joint
Health and Safety Committee to be recorded, filed, copied and posted.
Staff Meetings/ Information Sessions – The date and the manager’s signature will be recorded on the
minutes of all meetings. The manager will keep the original minutes for the files, and a copy will be forwarded
to the Joint Health and Safety Committee to be recorded and filed and posted.
Incident Investigations – The manager will write an investigation report for all incidents that occur. A signed
and dated copy will be forwarded to the Joint Health and Safety Committee to be recorded and filed.
Page 90
July 9, 2013
[FARMBOY MARKET LTD
Employee Training- The manager will authorize and schedule appropriate employee training as required
by the OHSA. Written documentation including the type of training, date, time, names of employees attending
and the manager’s signature will be forwarded to the Joint Health and Safety Committee to be recorded and
filed.
Substandard Acts and Conditions – A hazard report will be filled out detailing what substandard acts and
conditions exist and how they will be rectified. The manager will sign and date the report and forward a copy to
the Joint Health and Safety Committee to be filed.
Employee and Supervisor Health and Safety Performance – The manager will conduct health and safety
reviews annually within the employee performance review. A record of these reviews, including employee
name, date of review and manager’s signature, will be forwarded to the Joint Health and Safety Committee to
be recorded and filed.
Employee Safety Observations - Will be conducted monthly and documented by the manager and kept on
file in his records.
Training:
Supervisors will be trained in the following:
Legislated health and safety responsibilities
Right to refuse work
Right to participate (Health and Safety Representative)
Health and Safety policy
Early and Safe Return to Work
Along with other training as required by Farmboy Market Ltd
See training matrix
Evaluation
Supervisor responsibilities will be reviewed annually. The review will include, but not be limited to
Reviewing completed inspection reports
Review of accident investigations
Actioned any recommendations received.
Page 91
July 9, 2013
[FARMBOY MARKET LTD
2013
Farmboy Market Ltd
Employers First
reproduction for any other company…All policies are to be workplace specific and
7/9/2013
reviewed annually to amend
Page 92
July 9, 2013
[FARMBOY MARKET LTD
Health and Safety Program Procedures
Workers Responsibilities
Workers Responsibilities
Date July 9, 2013
Approved By:
Purpose:
To ensure all workers of Farmboy Market Ltd comply with their specific requirements within the
Scope:
These responsibilities include the Occupational Health and Safety Act, Industrial Regulations,
WHMIS regulations, and specific company responsibilities identified in the health and safety
program.
Procedures:
To be reviewed annually to ensure all workers at Farmboy Market Ltd
responsibilities and how they apply to them.
understand these
Worker responsibilities, as found in section 28 of the OHSA
Duties of workers
28. (1) A worker shall,
(a) work in compliance with the provisions of this Act and the regulations;
(b) use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or
worn;
(c) report to his or her employer or supervisor the absence of or defect in any equipment or protective device
of which the worker is aware and which may endanger himself, herself or another worker; and
(d) report to his or her employer or supervisor any contravention of this Act or the regulations or the existence
of any hazard of which he or she knows.
Idem
(2) No worker shall,
(a) remove or make ineffective any protective device required by the regulations or by his or her employer,
without providing an adequate temporary protective device and when the need for removing or making
ineffective the protective device has ceased, the protective device shall be replaced immediately;
(b) use or operate any equipment, machine, device or thing or work in a manner that may endanger himself,
herself or any other worker; or
(c) engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Page 93
July 9, 2013
[FARMBOY MARKET LTD
Safety Responsibilities
1. Do not operate any equipment/machinery without given proper instruction
and authority to do so.
2. Horseplay and running will not be tolerated at any time.
3. All required Personal Protective Equipment will be worn at all times.
4. Do not remove any guard or protective equipment from any machine,
device, or thing.
5. Follow Safe Operating Procedures
6. Smoking is not permitted inside the buildings or company
vehicles…outside designated smoking areas only.
7. Proper lifting techniques will be followed at all times. If something is too
heavy, ask for some help and notify your supervisor.
Employees Personal Protective Requirements
All staff will wear the required personal protective equipment while working at this facility.
The following table outlines the company’s personal protective equipment requirements.
-CSA Approved
Steel Toe Boots/Shoes
-Supplied by the Employee
Protective Clothing,
Gloves, Glasses
Traffic Vests
To protect individuals from
contaminants, chemical or
biological or to identify an
individual to ensure they
remain safe from moving
vehicles.
Supplied by the Company
Training: All staff will be trained in the use, maintenance and storage of all personal protective
equipment (as required). Records will be maintained.
Page 94
July 9, 2013
[FARMBOY MARKET LTD
Employment Policies and Procedures
Time Card Policy:
Workers are to punch in and out for your worked shifts. This includes breaks and lunches.
If you forget to punch in or out you must have it signed by Manager on duty.
Smoking Policy:
Remember BYLAW, there will be NO SMOKING in any Farmboy BUILDINGS, this includes
the BATHROOMS.
Electronic Policy:
Cell phones, I pods, MP3 players are to be left at home or in your car. They do not belong
in a place of business.
Receiving Policy:
1.
2.
3.
4.
5.
6.
7.
8.
Hours for receiving are 8am to 12pm and 1pm to 5pm.
Count cases or pallets
Make sure you get proper product i.e. salmon not cat food etc.
If short have driver sign product was short
Receiver must sign all copies
When product is received, put product in proper location ie. Freezer, cooler,
backroom etc.
Date, Vendors Name, Invoice Number, invoice amount must be filled in on Receiving
report.
Invoice to be filed in proper place when receiver is finished with it.
Computer Policy:
1.
2.
3.
4.
5.
6.
7.
Hardware and Software issues are handled by our provider.
Our provider is the only one who can add or take off software
Firewalls will be updated and maintained every time there is a hardware change
No employee will add or delete software to and from the computer
No employee will have an I pod, MP3 player or memory stick in the store or office
There will be no playing games on computer
There will be no using internet for personal use.
Telephone Policy:
Farmboy’s telephone is for business purposes only. No personal calls allowed, unless it is
an emergency or is approved by your Manager.
Cell Phone Policy:
Cell phones are not to be used during work times.
Page 95
July 9, 2013
[FARMBOY MARKET LTD
Dress Code:
Women:
1.
Dress slacks or Cotton Pants- No Jeans, track pants or wind pants
2.
Comfortable shoes, no sandals, or crocks. Must be clean white, black or tan.
3.
No excessive jewelry or makeup – mangers discretion
4.
Fresh Departments – Hair Nets must be worn, no coloured nail polish, or excessive
scents
5.
Uniforms must be clean – hems must be repaired with thread – not pins
Men:
1
Pressed pants – No Jeans, track pants – Clean shirt – no logo’s with advertising
2.
Clean shoes
3.
Those exposures to the feet, such as heavy lifting, fork lift operation etc. must wear
steel toed shoes or boots.
4.
Face must be clean shaven
5.
No excessive Jewelry.
Page 96
July 9, 2013
[FARMBOY MARKET LTD
The OHSA also includes three individual basics rights of
workers,
1. The right to know- includes the right to be trained, supervised and informed about potential hazards, both
the employer and the health and safety rep have a responsibility to communicate with workers.
2. The right to participate- workers have the right to identify workplace health and safety hazards and
recommend solutions through the joint health and safety committee.
3. The right to refuse- individual workers have the right to refuse “Work that they believe is dangerous” to
their health and safety, or that of another worker.
The right to refuse or stop work as found in the OHSA,
Section 43 of the Act
Work Refusal Process
The Process:
If you have reason to believe that you or others around you are not safe you are to report this to your
supervisor.
Your supervisor is to investigate in the presence of you the worker and the health and safety rep.
Your supervisor is to take corrective action.
After the corrective action, can you still refuse if you believe it is still not safe? Yes you can.
The next stage is the Ministry of Labour inspector will come in to investigate the work refusal.
In the meantime you are to remain at work away from the unsafe area. Can your supervisor assign you
other duties while you are waiting? Yes they can.
The inspector will investigate and make their decision in writing and they will rule 1. Likely to
endanger and will order corrective action, perhaps stop the work completely until contravention is
corrected or they may rule 2. Not likely to endanger and they are telling you that it is safe to go back
to work.
Can you still refuse at this point? Yes you can. But please understand the employer can exercise
disciplinary measures, which might include dismissal.
What happens next. You can go to the Ontario Labour Relations Board and you can appeal the
decision of the inspector (must be appealed in 1 days of the event). The will hear the complaint and
either uphold the decision of the inspector or overturn the decision of the inspector and a ruling will
be made as a settlement (example: get your job back),
The principle behind this process is to keep workers safe…it is not meant to be abused by either party.
Page 97
July 9, 2013
[FARMBOY MARKET LTD
Section
4.00
Health and Safety Employee Orientation
Communication to all Employees
Communication
Health and Safety
Policy
Posted on health and safety bulletin board in the office
Health and Safety each employee given a copy of their own
Employee Handbook
Site Inspections-
Posted inspection schedule
Posted completed inspection checklist
All of above items are posted on the health and safety bulletin board in
the office.
Health and Safety
Bulletins
Posted on health and safety bulletin board in the office
Staff Meetings
When we have staff meeting Health and Safety will always be an
agenda item if you have any questions or concerns we will discuss
them at our meetings. If you have a concern that needs immediate
attention, please contact your supervisor.
Annual Performance Review:
Each worker will receive and annual performance
appraisal to review their roles and responsibilities as an employee of
Farmboy Market Ltd . This review will include but not be limited to
individual job and health and safety performance.
Training
All workers will receive training in their specific job requirements as deemed necessary by
Farmboy Market Ltd along with the following:
Legislative Health and Safety Responsibilities
Right to Refuse Work
Right to participate
Early and Safe Return to Work Policy
WHMIS
Manual Materials Handling
Page 98
July 9, 2013
[FARMBOY MARKET LTD
New Employee Orientation
New Employee Orientation including the previous items along with
Employee Rules and Responsibilities
Standard procedures for
Reporting Injury/Illness
Reporting Hazards
Emergency Plan
Worker Health and Safety Representative
Introduction to the Health and Safety Committee/Worker Health and Safety
Representative Occupational Health and Safety Act
In – house training will be conducted by each department supervisor or designated
instructor.
All training will be reviewed and or updated at least annually.
Page 99
July 9, 2013
[FARMBOY MARKET LTD
Section
4.00
Core Safety Rules
Date: July 9, 2013
Core Safety Rules
Farmboy Market Ltd
1.
2.
3.
4.
5.
6.
7.
8.
All employees will follow Personal Protective Equipment
requirements in areas that require PPE including: Safety Glasses,
Steel toe Boots/Shoes (where required), Gloves, and Traffic Vests.
When maintaining/cleaning machines/equipment things lockout/tag-out procedure shall be followed without exception.
No person who is incapable of performing his/her regular duties
because of alcohol or any other drug that may impair
abilities/abilities etc. enter or remain in the workplace or operate a
vehicle.
No person shall remove or make ineffective any guard or protective
device required.
No person shall remove, tamper with or misuse medical, rescue or
firefighting equipment.
No person shall engage in any prank, contest, feat of strength,
unnecessary running or rough and boisterous conduct.
No person shall load material handling equipment in excess of its
rated load. No person shall operate a lifting device in such a way
that any part of the load passes over a worker.
Will follow all regulations/company policies and procedures when
entering and working in a confined space.
Farmboy Market Ltd policies and procedures shall be followed by all employees.
Page 100
July 9, 2013
[FARMBOY MARKET LTD
Section
4.00
Progressive Discipline Policy
Date: July 9, 2013
Progressive Discipline Policy
Progressive Discipline:
1st Warning/Reprimand Verbal
2nd Warning/Reprimand Written
3rd Warning/Reprimand Suspension without pay
4th Warning/Reprimand Dismissal
The following conduct on the part of the employee may be cause for discipline up to and
including dismissal from Farmboy Market Ltd
1. Not following the company Health and Safety Policy and Procedures, including the
use of prescribed protective equipment.
2. Possession or consumption of alcohol on the Employer’s premises, or project sites.
3. Being impaired by alcohol or narcotic drug or consumes alcohol or narcotics while at
work, performing work, including working with machines, devices or things.
(Machinery, vehicles etc.)
4. Driving while impaired at work, performing work on duty.
5. Unprovoked assault during working hours.
6. Willful damage to the premises of the Employer or of its equipment or the property of
the workplace or article, things of other employees.
7. Theft of the property of the employer or the property of a fellow employee.
8. False statement on employment application form pertaining to medical history.
9. Falsification of time records.
Page 101
July 9, 2013
[FARMBOY MARKET LTD
Staff
Orientation
Company Forms and
Checklists
Page 102
July 9, 2013
[FARMBOY MARKET LTD
Safety Talks
All Managers will ensure that all workers are trained in the hazards as it relates to
department. All managers will review the hazards with the workers and will cover
topics such as:
1. Use of Personal Protective Equipment such as: Reflective Vests, Steel Toe
Safety Footwear, Safety Glasses, Cloves, Protective Clothing, Hair Nets etc.
2. Emergency Response, Emergency Plans and First Aid Measures
3. Freezer Safety, Meat cutters, Cardboard baler, Auto Wrapper, Food handling
and Safety etc.
4. Other Hazards: Chemicals, cleaners, MSDS binders, Propane handling and
storage etc.
5. Equipment and Machine Safety – lock out procedures
6. Safe Lifting and Back Safety
7. Other Safety Related Topics
All employees are required to participate in the Safety Talks, Safety Meetings and
they will sign their name on the attendance sheet.
All Managers will complete the Safety Talk Form and will keep and maintain all
records. These will be forwarded to the Office each month for their review by the
Health and Safety Rep/ Joint Health and Safety Committee and they will make
recommendations to the employer as required.
Page 103
July 9, 2013
[FARMBOY MARKET LTD
Safety Talks Form
Safety Talk Title:
Date of Talk/Meeting:
Supervisor/Instructor:
Department:
Name
Signature
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Notes:
Page 104
July 9, 2013
[FARMBOY MARKET LTD
Supervisor Discipline Log
Supervisor Discipline Log
Incident/Concern
Employee
Verbal,
Date
Written,
Suspension,
Dismissal
Page 105
July 9, 2013
[FARMBOY MARKET LTD
HAZARD REPORT FORM
Reported by:
Name of Employee:
Reported to:
Working Location:
Date of Report:
Report of Hazard
Location of Hazard Concerns:
Please describe hazard concern
Please describe safety issue:
Rate Hazard Class using criteria listed below: ___________________________________________________
Hazard Class
Hazard Consequences
“A”
“B”
Death
Permanent Disability
Loss of a body part
Extensive loss of a structure, equipment, or material
Serious injury or illness that results in temporary disability
“C”
Minor injury or illness that is non-disabling
Actions taken/Responses given:
If this is a repeat issue, whom have you reported to before:
Copies to: Employer, Worker Health & Safety Representative
Date: ____________________
Time: ____________________
Dept: ____________________
Page 106
July 9, 2013
[FARMBOY MARKET LTD
Confined Space Pre-Entry Checklist
Job Location:
Evaluator's Name:
Signature:
Date:
Time:
This checklist must be used prior to entering any confined space to determine whether a permit is required.
1
Yes
Your survey of the surrounding area shows it to be free of hazards such as drifting vapors ( )
from tanks, vehicles or motors, piping or sewers, combustible materials/debris etc.?
No
( )
2
Your knowledge of the space's contents, industrial or other discharges, and mechanical
or electrical systems indicate this area is likely to remain free of dangerous air
contaminants and other hazards while occupied?
( )
( )
3
The work to be performed in the space will not create a hazardous atmosphere or
condition.
( )
( )
If you answered "No" to the statements above, you must complete the bottom portion of this checklist and obtain a
permit from your supervisor before proceeding. A "Yes" response to all statements indicates that this is a "Non-Permit
Required Confined Space" and you may proceed with the entry.
Yes
( )
No
( )
1
Have you been trained in the operation of the gas monitor to be used?
2
Has a gas monitor functional bump test been performed this shift on the gas monitor to
be used?
( )
( )
3
Did you test the atmosphere of the confined space prior to entry?
( )
( )
4
Did the atmosphere check as acceptable (no alarms given)?
( )
( )
5
Will the atmosphere be continually monitored while the space is occupied?
( )
( )
Page 107
July 9, 2013
[FARMBOY MARKET LTD
DAILY CIRCLE CHECK
Week of: _______________to________________ Department: ____________________
Location: __________________________ Area Supervisor: _______________________
Date:
1) Bring your driver’s license.
2) Before starting engine, check:
 Fluid levels (oil, gas, brake, and washer - evidence
of leaks?)
 Visibility (damage to mirrors/windows?)
 Wipers (any damage?)
 Tires (any damage? flat?)
 Load (hitch okay? load secure?)
 Emergency equipment (present?)
3) Enter vehicle, start engine, check:
 Damage to seatbelt? Fasten belt.
Date:
1) Bring your driver’s license.
2) Before starting engine, check:
 Fluid levels (oil, gas, brake, and washer - evidence
of leaks?)
 Visibility (damage to mirrors/windows?)
 Wipers (any damage?)
 Tires (any damage? flat?)
 Load (hitch okay? load secure?)
 Emergency equipment (present?)
3) Enter vehicle, start engine, check:
 Damage to seatbelt? Fasten belt.
Inspector:

Parking brake (functioning?)

Foot brake (functioning?)

Clutch and gearshift (smooth?)

Steering (any play?)

Lights (functioning?)

Dash control panel (operational?)

Wipers (functioning?)

All moving parts (any noises?)

Horn (operational?)

Vehicle back-up alert (operational?)
4) Proceed if no problems found.
Inspector:

Parking brake (functioning?)

Foot brake (functioning?)

Clutch and gearshift (smooth?)

Steering (any play?)

Lights (functioning?)

Dash control panel (operational?)

Wipers (functioning?)

All moving parts (any noises?)

Horn (operational?)

Vehicle back-up alert (operational?)
4) Proceed if no problems found.
Completed By: _____________________ Date: _______________________
Page 108
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Agreement Forms
Farmboy Market Ltd.
754 Lansdowne Street West
Peterborough, Ontario K9J 1Z3
Phone: 705·745-2811
Fax Store: 705·745·3164
Phone Office: 705-743-6141
Fax Office: 705-743·8255
[email protected]
Please circle yes or no to the following statement
I, _____________________________ agree to have my vacation pay to be paid at a
time other than when I take my vacation time. (First pay in August)
YES
NO
Signature: _______________________________
Date: ___________________________
Page 109
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Agreement Forms
Farmboy Market Ltd.
Phone: 705·745-2811
Fax Store: 705·745·3164
Fax Office: 705-743·8255
[email protected]
I, _________________________ agree to work on Public Holidays.
YES
NO
Signature: _______________________________
Date: ___________________________
Page 110
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Agreement Forms
Farmboy Market Ltd.
Phone: 705·745-2811
Fax Store: 705·745·3164
Fax Office: 705-743·8255
[email protected]
I, _________________________ agree to work more than 8 hours a day if needed.
YES
NO
Signature: _______________________________
Date: ___________________________
Page 111
July 9, 2013
[FARMBOY MARKET LTD
I have read and understand the Core Safety Rules and the Progressive Discipline
Policy.
Employee Acknowledgement
As an employee of Farmboy Market Ltd , I understand the requirement to work in compliance with the
Occupational Health and Safety Act, the Industrial Regulations, Employment Policies and Procedures,
WHMIS regulations and, the rules and guidelines included in the company health and safety program.
Employee (Please Print)
Manager (Please Print)
Employee Signature
Manager Signature
Date:
Dept (If applicable)
Page 112
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Performance Evaluation
Date: July 9, 2013
Management Accountabilities
Approved By:
Purpose:
To provide an opportunity to commend accomplishments and contributors, gives the
opportunity to identify areas in need of improvement, and reinforces our commitment to
Health and Safety within the Organization for Managers.
Scope
These responsibilities reflect the requirements from the Occupational Health and Safety Act
(Section 25, 26) and the specific company responsibilities for management.
Performance Evaluation
An annual Review
Management:
 Review departmental adherence to Company’s Health and Safety Program
 During annual performance review with Supervisors, ensure that safety
procedures are followed within the department
 Ensure that all hazardous situations are corrected
 Formulate and post policy as it pertains to the department, in consultation with the
Health and Safety Rep
 Conduct scheduled departmental inspections for hazards and initiate corrective
action
 Will implement Joint Health and Safety recommendations that pertain to health
and safety and where required refer recommendations to the employer.
 Review monthly and yearly departmental record/statistics of safety activities and
performance
 Conduct information sessions (safety talks, staff meetings) etc.
Page 113
July 9, 2013
[FARMBOY MARKET LTD
Performance Appraisal / Evaluation
Management Appraisal
Legend:
1- Unacceptable, 2 – Requires Improvement, 3- Meets Standard, 4- Performs Above Standard
Name:
Position Title:
1
2
3
4
Performing workplace inspections
Conducting information sessions (safety talks, staff meetings, tail gate meetings)
Conducting incident investigations
Conducting employee training
Correcting substandard acts or conditions
Commending employee and supervisor health and safety performance
Performing employee safety observations
Managers on behalf of the employer shall ensure that,
(a) the equipment, materials and protective devices as prescribed are provided;
(b) the equipment, materials and protective devices provided by the employer are
maintained in good condition;
(c) the measures and procedures prescribed are carried out in the workplace;
(d) the equipment, materials and protective devices provided by the employer are
used as prescribed; and
(e) a floor, roof, wall, pillar, support or other part of a workplace is capable of
supporting all loads to which it may be subjected without causing the materials
therein to be stressed beyond the allowable unit stresses established under the
Building Code Act.
25.(2) Without limiting the strict duty imposed by subsection (1), managers shall,
(a) provide information, instruction and supervision to a worker to protect the health or
safety of the worker;
(b) in a medical emergency for the purpose of diagnosis or treatment, provide, upon
request, information in the possession of the employer, including confidential business
information, to a legally qualified medical practitioner and to such other persons as
may be prescribed;
(c) when appointing a supervisor, appoint a competent person;
(d) acquaint a worker or a person in authority over a worker with any hazard in the
work and in the handling, storage, use, disposal and transport of any article, device,
equipment or a biological, chemical or physical agent;
(e) afford assistance and co-operation to a committee and a health and safety
representative in the carrying out by the committee and the health and safety
representative of any of their functions;
Page 114
July 9, 2013
[FARMBOY MARKET LTD
1
2
3
4
(f) only employ in or about a workplace a person over such age as may be prescribed;
(g) not knowingly permit a person who is under such age as may be prescribed to be
in or about a workplace;
(h) take every precaution reasonable in the circumstances for the protection of a
worker;
(i) post, in the workplace, a copy of this Act and any explanatory material prepared by
the Ministry, both in English and the majority language of the workplace, outlining the
rights, responsibilities and duties of workers;
(j) prepare and review at least annually a written occupational health and safety policy
and develop and maintain a program to implement that policy;
(k) post at a conspicuous location in the workplace a copy of the occupational health
and safety policy;
(l) provide to the committee or to a health and safety representative the results of a
report respecting occupational health and safety that is in the employer’s possession
and, if that report is in writing, a copy of the portions of the report that concern
occupational health and safety; and
(m) advise workers of the results of a report referred to in clause (l) and, if the report is
in writing, make available to them on request copies of the portions of the report that
concern occupational health and safety.
Additional duties of the managers;
26. (1) In addition to the duties imposed by section 25, an employer shall,
(a) establish an occupational health service for workers as prescribed;
(b) where an occupational health service is established as prescribed, maintain the
same according to the standards prescribed;
(c) keep and maintain accurate records of the handling, storage, use and disposal of
biological, chemical or physical agents as prescribed;
(d) accurately keep and maintain and make available to the worker affected such
records of the exposure of a worker to biological, chemical or physical agents as may
be prescribed;
(e) notify a Director of the use or introduction into a workplace of such biological,
chemical or physical agents as may be prescribed;
(f) monitor at such time or times or at such interval or intervals the levels of biological,
chemical or physical agents in a workplace and keep and post accurate records
thereof as prescribed;
(g) comply with a standard limiting the exposure of a worker to biological, chemical or
physical agents as prescribed;
(h) establish a medical surveillance program for the benefit of workers as prescribed;
(i) provide for safety-related medical examinations and tests for workers as
prescribed;
(j) where so prescribed, only permit a worker to work or be in a workplace who has
undergone such medical examinations, tests or x-rays as prescribed and who is found
to be physically fit to do the work in the workplace;
Page 115
July 9, 2013
[FARMBOY MARKET LTD
Name:
Position Title:
1
2
3
4
(k) where so prescribed, provide a worker with written instructions as to the measures
and procedures to be taken for the protection of a worker; and
(l) carry out such training programs for workers, supervisors and committee members
as may be prescribed.
Overall Assessment
Additional Comments:
Signed and Dated:
Page 116
July 9, 2013
[FARMBOY MARKET LTD
Performance Evaluation - Worker
Section 4.00
Date: July 9, 2013
Worker Accountabilities
Approved By:
A performance evaluation will be completed for all employees, employed at Farmboy Market
Ltd by the authorized assigned person noted below on an annual basis.
Purpose:
To provide an opportunity to commend accomplishments and contributions, gives the
opportunity to identify areas in need of improvement, and reinforces Zeigler Lumber Inc
commitment to Health and Safety within the Organization for Managers, Supervisors and
Workers.
Scope
These responsibilities include the Occupational Health and Safety Act, Industrial
Regulations, WHMIS Regulations and the specific company responsibilities identified in the
Standards and Procedures
Comply with all company health and safety policies.
Worker:







Complies with companies policy and procedures
Reports all hazards to your appointed supervisor
Reports and seeks treatment for all injuries, no matter how minor they are
Does not operate equipment in any way that could be hazardous to you the worker or
to other workers
Does not engage in any prank or unnecessary running or rough and boisterous
conduct
Uses all protective equipment required properly, ensure that this equipment is in
good condition and report and defects
Carries out work in accordance with the OHSA and its regulations
Page 117
July 9, 2013






[FARMBOY MARKET LTD
Uses tools and equipment in the manner for which they are designed, immediately
notifies supervisor of any defective tools or equipment follows lock out and tag out
procedures etc.
Does not attempt repairs or alterations on any machine or equipment unless
authorized to do so
Keeps work area clean and orderly
Participates in all required training
Is familiar with the OHSA and its regulations pertaining to the work
Adopts and demonstrates a safe attitude.
Page 118
July 9, 2013
[FARMBOY MARKET LTD
Performance Appraisal / Evaluation
Worker Appraisal
Legend:
1-Unacceptable, 2 - Requires Improvement, 3- Meets Standard, 4- Performs Above Standard
Name:
Position Title:
1
2
3
4
Performs work area inspections
Reports hazardous acts or conditions
Performs job tasks efficiently
Takes care in his/her work. Performs tasks correctly
Fills out paperwork as required Time sheets, accident/injury reports, pre trip
inspections, daily job reports etc.
Uses/ wears personal protective equipment as required on the job.
Safety footwear, hearing protection, eye protection, gloves, hard hats etc.
Reports to work on time
Follows Farmboy Market Ltd Employment Policies and Proceudres
Listens to instructions and follows through with tasks given to him/her by the
supervisor.
Duties of workers
28. (1) A worker shall,
(a) work in compliance with the provisions of this Act and the regulations;
(b) use or wear the equipment, protective devices or clothing that the worker’s
employer requires to be used or worn;
(c) report to his or her employer or supervisor the absence of or defect in any
equipment or protective device of which the worker is aware and which may endanger
himself, herself or another worker; and
(d) report to his or her employer or supervisor any contravention of this Act or the
regulations or the existence of any hazard of which he or she knows.
(2) No worker shall,
(a) remove or make ineffective any protective device required by the regulations or by
his or her employer, without providing an adequate temporary protective device and
when the need for removing or making ineffective the protective device has ceased,
the protective device shall be replaced immediately;
(b) use or operate any equipment, machine, device or thing or work in a manner that
may endanger himself, herself or any other worker; or
(c) engage in any prank, contest, feat of strength, unnecessary running or rough and
boisterous conduct.
Overall Assessment
Additional Comments:
I have read and discussed this review with my Manager:
Signed and dated: ___________________________________________________
Page 119
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Date: July 9, 2013
Contractor Program
Approved By:
Contractor/Sub-Contractor Responsibilities
Purpose:
To ensure that all contractors and their workers comply with the same health and safety
standards as Farmboy Market Ltd’ workers. To ensure that every person granted access to
Farmboy Market Ltd by the supervisor is familiar with and uses all the prescribed safety
materials, equipment, devices and clothing as required by the OHSA Section 23.
Scope:
All Contractors must be an Approved Contractor before the commencement of any
work.
Definitions:
Approved Contractors:
Contractors who has signed and returned all required documents
as per this policy
Delivery Persons:
A person who is on Company property to either receives or
drops off product. This person does not actually load or unload
the product.
Project Coordinator:
Company employee who is contracting the work
Standards/Procedures:



Once a Contractor has been initially approved, to do the work, the Project
Coordinator shall ensure that the contractor has executed a Contractor Health and
Safety Responsibility Agreement. If not, the Project Coordinator must prepare the
agreement for the Contractor.
The Project Coordinator shall ensure the Contractor’s legal name and authorizing
signing officer’s title is correct on the Contractor Health and Safety Responsibility
Agreement.
If the Project Coordinator and the signing officer are not the same person, then the
project Coordinator shall forward the Contractor Health and Safety Responsibility
Agreement to the Company’s signing officer for a signature.
Page 120
July 9, 2013







[FARMBOY MARKET LTD
The Project Coordinator shall forward two (2) copies of the Contractor Health and
Safety Agreement to the Contractor for signature. The Contractor shall keep one
copy for their records and forward the second copy back to the Project Coordinator.
The Contractor must provide the Project Coordinator with an up to date liability
insurance certificate, listing the Company and the certificate holder. The project
coordinator shall ensure that the Contractor has no less than two (2) million dollars
per occurrence of public and property liability insurance. The Operations Manager
may approve some lesser amount at his/her discretion.
The Contractor must submit an up to date Workplace Safety and Insurance Board
(WSIB) Clearance Certificate.
The Project Coordinator shall ensure that all of the required documentation is
completed and returned before the commencement of the work.
The Health and Safety Coordinator shall keep a list of Approved Contractors. The list
shall be reviewed annually.
The Contractor shall provide the Project Coordinator any Material Safety Data Sheets
for all WHMIS products used on the project.
Delivery persons are not required to fill in the Contractor Health and Safety
Responsibility Agreement. However, they shall not perform any services, other than
delivery, while on Company premises.




The Project Coordinator shall ensure that the signed Contractor’s Health and Safety
Responsibility Agreement, along with a copy of the Contractor’s WSIB Clearance
Certificate, a copy of their liability insurance is received before any work commences.
The Project Coordinator shall forward a copy of the Company’s Guidelines,
Workplace Rules and Internal policies including but limited to the Equipment Lockout
Policy/Procedure to the Contractor.
The Health and Safety Coordinator shall keep a list of all approved Contractors.
The Joint Health and Safety Committee will include contractor’s adherence to their
health and safety roles and responsibilities when conducting monthly inspections.
Communication
This procedure will be communicated by the Project Coordinator to the Contractor and
appropriate company staff.
Training / Implementation
The Project Coordinator is responsible to ensure that the Contractor is trained and in
turn the Contractors employee’s or sub-contractor is also trained.
Page 121
July 9, 2013
[FARMBOY MARKET LTD
CONTRACTOR HEALTH AND SAFETY AGREEMENT CHECKLIST
Contractor Name: ______________________________________
Contractor’s Rep: ______________ Phone: _______________
Address: _____________________________________________
Postal Code: ________________
() Check as
Reviewed
/Received
Email: __________________
Review
Miscellaneous Notes
Signed Contractor Health and Safety
Responsibility Agreement
Received WSIB Clearance Certificate (no more than 60 days
old)
Received a copy of the Contractor’s accident
History (for one year)
Received up to date liability insurance certificate (Company
listed as certificate holder with a min of
2 million coverage)
Signed Pre-Meeting Form for Contractors
Licenses & Certificates of contractor employees or other
applicable training requirements. Example: WHMIS, Fall
Arrest, Trades Qualifying etc.
Forward the Company’s Health and Safety
Policies/Procedures and Workplace Rules to the Contractor
Forward the Company’s Equipment Lock-Out
Policy/Procedure to the Contractor
Contractor to provide MSDS for any WHMIS controlled
products to be used at the workplace or on a project
Advise of any special hazards connected with the
workplace i.e. emergency procedures, hazardous areas
Advise the Contractor of the duty to report all occupational
injuries that occur on property must be reported to the
Company, Ministry of Labour (if required and the WSIB)
immediately
Review Company personal protective equipment
requirements (PPE) it is the Contractor’s responsibility to
ensure their employees possess and use all required PPE
for the work being performed.
Company Project Coordinator: __________________________
Date:____________________
Contractor’s Rep: ______________________ Date: _________
Once completed, this form and all attachments are to be sent to the Health and Safety Coordinator and
copies kept by the project Coordinator.
Page 122
July 9, 2013
[FARMBOY MARKET LTD
CONTRACTOR HEALTH AND SAFETY RESPONSIBILITY AGREEMENT
THIS AGREEMENT made the ______ day of _______, 20____ between ________________ (“the Contractor”)
having an office at ____________________________________________________
And __________________________________ (“the Company”) having a facility at
_______________________________________ including any other work locations identified as “the project”:
____________________________________________________________________.
IN CONSIDERATION of the sum of two ($2.00) dollars paid by each of the parties to the other (the receipt of
which is acknowledged by each party) the parties covenant and agree as follows:
1.
The Contractor/Sub-Contractor shall employ only orderly, trained, competent and skillful people to do
the work and the work and the Contractor’s/Sub-Contractor’s employees shall be fully covered under the
Workplace Safety and Insurance Act by the Contractor and shall provide an up-to-date Clearance
Certificate from the Workplace Safety and Insurance Board. All contractors/sub-contractors must be
approved in writing by the Company before commencing the work and the Contractor is responsible for
ensuring their employees comply with the terms of this agreement.
2.
The Contractor/Sub-Contractor acknowledges and accepts all risk arising or pertaining to the
ownership, possession, use or operation of its equipment in completing its services, whether whole or
in part, whether directly or indirectly, by an act or omission or negligence of the Contractor/SubContractor, or for whom it is in law responsible.
3.
The Contractor/Sub-Contractor shall indemnify and save harmless the Company from any and all claims,
demands, actions, losses or property damage arising directly or indirectly from the ownership,
possession, use or operation of its equipment in completing its services, whether whole or in part,
whether directly or indirectly, by an act or omission or negligence of the Contractor/Sub-Contractor, or
for those whom it is in law responsible. Contractor/Sub-Contractor shall protect and hold Company
harmless and shall pay all costs, expenses and reasonable legal fees incurred or paid by the Company
in connection with such litigation. The indemnities contained in this Agreement shall not be prejudiced
by and shall survive the termination of this Agreement.
4.
Contractor/Sub-Contractor shall, during any time in which it is providing services to the Company, take
out and keep in full force and effect property damage and public liability insurance in which limits of
public liability and property liability shall not be less than two million ($2,000,000) dollars per
occurrence, the whole at the Contractor’s/Sub-Contractor’s sole cost and expense. All policies shall be
written with insurance companies qualified to do business in the Province of Ontario and shall name the
Company as additional insured and a certificate acknowledging same must be provided to the Company.
5.
The Contractor/Sub-Contractor shall abide by and shall ensure that each of the Contractor’s/SubContractor’s employees and sub-contractor’s employees (if applicable) abide by the Company’s Health
and Safety Policies and Procedures, Workplace Rules and all legislative requirements under the Act and
its Regulations. The Contractor/Sub-Contractor will also be able and willing at such times as
recommended by the Company to provide additional precautions as deemed necessary by the Company
for safe-guarding employees and equipment. The Contractor/Sub-Contractor further acknowledges and
agrees that any violation of Safety rules or regulations is justification for the immediate termination of its
Contract with the Company, without any further obligation on the part of the Company.
6.
The Contractor/Sub-Contractor shall, at its own expense, obtain and maintain in good standing all
permits and licenses required by any authorities having jurisdiction over the business of the
Contractor/Sub-Contractor. The Contractor/Sub-Contractor shall also comply with all Federal,
Provincial, Municipal government laws and regulations which are applicable to its business, and in
particular, those affecting health and safety, workers’ compensation and environmental matters.
7.
This Agreement shall be constructed and enforced in accordance with the laws of the Province of
Ontario and the parties agree to adjourn to the jurisdiction of the Courts of that Province.
8.
This Agreement embodies the entire agreement of the parties with regard to the matter herein, and no
other agreement shall be deemed to exist, except as entered into in writing by both parties to this
Agreement.
9.
The Contractor/Sub-Contractor shall not assign this Agreement or any part of it and may not employ or
retain anyone as a sub-contractor or otherwise, to perform any part of its obligations under this
Agreement without the prior written consent of the Company.
Page 123
July 9, 2013
[FARMBOY MARKET LTD
10. No contracted work offers will be granted by the Company unless this Agreement terms and conditions
are fully accepted and agreed upon by the parties to the satisfaction of the Company.
Accepted __________ day of _________, 20_____
Contractor/Sub-Contractor
Company
By: _______________________
(Authorized signing officer)
By: __________________________
(Authorized signing officer)
Print Name: ____________________
Print Name: ______________________
Print Title: ______________________
Print Title: _______________________
Witness: _________________________ (only if not a corporation)
Page 124
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Worker and Contractor Sub/Program
Workers and Contractor Program
Reviewed By:
Date: July 9, 2013
Workplace Safety Rules
The rules listed below are for your protection and guidance and are to be a condition of your
employment with the company. Misconduct or disobeying the following rules can lead to
disciplinary action up to and including termination.
Safety:
1.
All accidents, incidents and injuries must be reported immediately to your supervisor.
2.
Do not operate any equipment without being given proper instructions.
3.
Shirts and sweaters are to be tucked in a must not be loose or hanging. Sleeveless
shirts and tank tops are not acceptable.
4.
Walking shorts are allowed provided they are hemmed and at a respectable length. No
cutoffs are allowed.
5.
Footwear must be enclosed when working in any area that requires foot protection.
Safety Boots etc. must be CSA approved. (SEE required PPE section in the
procedures).
6.
No rings, watches, bracelets, earrings or necklaces are to be worn while working with
machinery.
7.
No person, except the “certified operator” operates any equipment unless they have be
trained for that specific piece of equipment, (Example: Forklift, tractors etc.)
8.
In case of a power failure or blackout, stay where you are until the power is restored or
until you are advised otherwise.
9.
Working while under the influence (drugs of alcohol) will not be permitted and the person
will be asked to go home. No one will operate any vehicle, machine or thing while under
the influence of (drugs or alcohol).
10.
Violence in the workplace will not be tolerated. Verbal, mental abuse and any physical
violence or destruction of property the individual will be disciplined and the police
authorities may be called.
Page 125
July 9, 2013
[FARMBOY MARKET LTD
Contractor /Sub-Contractor Safety Specific Responsibilities
1.
Ensure the health and safety of all workers.
2.
Ensure only qualified workers perform all work activities.
3.
Provide Material Safety Data Sheets that are brought into the facility.
4.
Ensure that all work performed meets all legislated requirements including the Occupational
Health and Safety Act, the Industrial Regulations, WHMIS Regulations, First Aid Regulations,
WSIB Act and any other pertinent legislation.
5.
The Contractor/Sub-Contractor will not use the company’s equipment unless given specific
permission to do so.
6.
The Contractor/ Sub Contractor must follow the worker rules and responsibilities as outlined in the
Contractor Program.
7.
The Contractor/Sub-Contractor will not interfere with this company’s process or work activities
unless directed or permission has been given to do so.
8.
All Contractors Sub-Contractors will use and wear all required Personal Protective Equipment
required, follow all of our internal policies and procedures and not make something unsafe for our
workers and yours.
9.
All Contractors/ Sub - Contractors must report to reception upon arrival and sign the visitor’s log.
10.
All Contractors/Sub – Contractors will follow all emergency procedures and maintain good
housekeeping practices to ensure the safety of all workers and visitors to our work location.
Sanitation:
1. All food and drink must be confined to designated areas. Please dispose of all garbage in the
containers provided.
2. Smoking is permitted outdoors in appropriate designated areas.
3. Please follow all required personal hygiene practices.
4. Personal items (coats, sweaters, lunch boxed etc) will be placed in an area that is out of the way and
not lying around.
General Conduct:
1. Anyone under the influence of illegal drugs or alcohol or having the same in their possession will be
disciplined and or terminated.
2. Any employee using prescribed medication that could affect their work should report the use of the
medication to your Supervisor.
3. Horseplay of any kind will not be tolerated.
4. No defacing of company property will be tolerated. This includes any clothing or equipment that was
issued to you.
5. Unauthorized removal of company property is cause for immediate terminations.
Page 126
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Contractor/Sub-Contractor Performance Evaluations
Contractor Program Performance Evaluation
Date July 9, 2013
Reviewed By:
Performance Evaluation:
Contractor/Sub-Contractor responsibilities and performance will be reviewed annually to ensure that all
requirements set forth in this document are being adhered to and to review any changes in the legislation that
may have taken place.
Legend:
1-Unacceptable, 2 - Requires Improvement, 3- Meets Standard, 4- Performs Above Standard
Contractor / Sub-Contractor Name:
Contracted Service:
1
2
3
4
Duties of constructor
23. (1) A constructor shall ensure, on a project undertaken by the constructor that,
(a) the measures and procedures prescribed by this Act and the regulations are
carried out on the project;
(b) every employer and every worker performing work on the project complies with this
Act and the regulations; and
(c) the health and safety of workers on the project is protected.
Notice of project
(2) Where so prescribed, a constructor shall, before commencing any work on a
project, give to a Director notice in writing of the project containing such information as
may be prescribed.
All employees and sub-contractors or the Contractor Company have WSIB coverage
and a valid WSIB Clearance Certificate has been provided to Farmboy Market Ltd
All employees and sub-contractors of the Contractor Company observe and comply
with the OHSA, the Canada Labour Code-Part II, any pertaining Regulations,
Guidelines and Standards.
All employees and sub-contractors of the Contractor Company will adhere to the rules
and procedures of Farmboy Market Ltd as documented and posted and any
applicable legislation.
The Contractor Company has had each employee or sub-contractor working on behalf
of Farmboy Market Ltd to complete a Personal Protective Attire Affidavit and provide
a copy to Farmboy Market Ltd
The contractor will provide all personal protective equipment necessary for the safe
performance of the work and that all employees have had the necessary training to
use and maintain such equipment.
Page 127
July 9, 2013
[FARMBOY MARKET LTD
Contractor/Sub-Contractor Name:
Contracted Service:
1
2
3
4
The Contractor Company and its employees or sub-contractors understand that
he/she has reporting responsibilities (hazardous situations, critical injuries, fatality,
disabling injuries, fire/explosion, accident resulting in medical treatment given) to us
and to the appropriate authorities
The Contractor has trained its employees in performing and carrying out their
functions in a competent and safe manner.
The Contractor follows legislated requirements, Farmboy Market Ltd
policies/procedures and own company policy/procedures in carrying out its functions.
Overall Assessment
Additional Comments
This contractor/subcontractor performance evaluation was completed by:
Farmboy Market Ltd
Representative ______________________________________________
Date_________________
Position Title ________________________________________
Page 128
July 9, 2013
[FARMBOY MARKET LTD
Visitor Procedure
Section
4:00
Date: July 9, 2013
Approved By:
Purpose:
To ensure the safety and protection of visitors and employees alike since, visitor activities are
controlled.
Scope:
Visitor responsibilities include the rules and safety procedures set forth by Farmboy Market Ltd
within the health and safety program.
Procedures:
Visitor rules and safety procedures will be reviewed annually.
Farmboy Market Ltd
Representative:
All visitors will be escorted at all times by a representative of Farmboy Market Ltd
Any required Personal Protective Equipment required in a specific area will be used and worn by all
visitors.
All visitors will be signed in to and out at the reception desk. The Farmboy Market Ltd ’
representative escorting the visitors must sign the visitors log for date, time in/out, and number of
people in the group.
Nobody under 16 years of age will be permitted in the production area or on a job site.
In the event of a power outage, fire or other emergency, it is the responsibility of the Farmboy
Market Ltd representative to ensure the visitors in his/her group are evacuated safely and taken to
the rendezvous area.
Within our facility visitors will:
 Remain in designated areas (stay in aisles) and away from all shop machinery and
equipment.
 Not perform any work functions (Not to move product).
 Observe any sign warning of hazards – for example wet floors, employees only beyond
this point.
 Follow good hygiene practices.
Page 129
July 9, 2013
[FARMBOY MARKET LTD
VISITOR SIGN IN LOG
By signing this log you are acknowledging that you have read, understood and will
abide by the visitor health and safety responsibilities.
Date
Print Name
Person Visiting
Time In
Time Out
Page 130
July 9, 2013
[FARMBOY MARKET LTD
Section 4.00
Date July 11, 2010
Approved By:
Purpose:
To detail and specify our organizations structure and support to the selection of the
committee, the composition of the committee and identify legal duties and responsibilities of
the committee
Scope:
To ensure legislated compliance and also encourage employee participation in our
companies Health and Safety Program thus supporting our internal responsibility system.
As follows:
Equal Representation of the Committee:
Our committee has equal representation from the employees and management who
represent our workplace on the Joint Health and Safety Committee. (See Section 1 for a list
of names and the names of the two co-chairs.)
Composition:
Our workplace has less than 50 employees regularly employed. We have 2 members on
the committee and half represent our employees who do not exercise managerial functions.
One worker member and one management member are certified members.
Selection Process:
Our employee members are elected from amongst the employees, as per the legislated
requirements.
Our Management members are appointed by the employer to represent the safety for all
who are employed by our organization.
Our Joint Health and Safety Committee have two co-chairs
Page 131
July 9, 2013
[FARMBOY MARKET LTD
Posting of the Members Names:
Our member’s names and work locations are posted on our Health and Safety Board.
Our Committee Meetings:
Our committee meets are every three months, on the first Tuesday of the month in each
quarter. Our minutes are documented from each meeting and are posted no later than 3
days following our meeting, with the two co-chairs approval to our meeting minutes. Each
member will receive a final copy of the minutes not later than 5 days from the meeting date.
Each member is required to bring their meeting minutes to each meeting and any other
report required for proper and effective communication and reporting to the committee,
including, hazard reports, first aid reports, monthly inspections, injury statistics,
assessments, employee concerns and any other report required.
A quorum for meetings means that to have or conduct a meeting there MUST be equal
representation from both sides along with the two co-chairs present to run the meetings. If
quorum is not met, the meeting will be re-scheduled at the next earliest date.
Written Recommendations:
The Joint Health and Safety Committee will submit written recommendations where required
as follows:
1.)
2.)
3.)
4.)
5.)
For capital items;
For ongoing or reoccurring health and safety actual or potential hazards
not being corrected in a timely manner;
Hazardous situations posing a risk to the safety of workers;
Infractions or non-compliance with the Act, its regulations, and our own
Health and Safety Policies and Procedures;
Employee concerns;
The Submission of written recommendations will be completed on the Written
Recommendation Form (See Page 83 of this policy). The report will be hand delivered by
either co-chair of the committee and given directly on the same day it is written to the
employer. The employer has 21 days in which to respond. The employer does not have to
agree with every written recommendation, but does have to provide a written response, if
yes, then date of implementation will be included and if no, the reason will also be listed in
response, The employers response will be reviewed at the next committee meeting, or if
scheduled two far away, will be reviewed by the co-chairs and certified members within a
reasonable time period and outcomes will be brought to the committee and a whole as a
report to the committee.
Page 132
July 9, 2013
[FARMBOY MARKET LTD
Minutes of the Occupational Health Committee
Date: __________________
Item: _________________________________________________
Notes:
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_____________________________
Follow Up Completed: Yes or No
Item: _________________________________________________
Notes:
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_____________________________
Item: _________________________________________________
Notes:
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_____________________________
Item: _________________________________________________
Notes:
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
_____________________________
Page 133
July 9, 2013
[FARMBOY MARKET LTD
Health and Safety Committee
Recommendations for the Employer
Department and Location: ________________________________________
Date: ___________________
RE:
Reasons for Recommendations:
Requirements for Implementation (supporting documentation attached if required.)
Date presented to Management: ___________/___________/__________
Day
Month
Year
(The date of this recommendation becomes the reference number)
Submitted by:_________________________________________________
Recommendation presented to: __________________________________
Expected date of response: ___________/____________/______________
Day
Month
Year
Note: The occupational Health and Safety Act (OHSA) states that an employer who
receives written recommendations from the Health and Safety
Committee/Representative shall respond in writing within 21 days.
Page 134
July 9, 2013
[FARMBOY MARKET LTD
Section 4:00
Date July 9, 2013
Worker Health and Safety Coordinator
Approved By:
Purpose:
To ensure the roles and responsibilities of the health and safety coordinator are clearly
understood by the person holding the position. To ensure that the health and safety
program is implemented and review as required by the OHSA and regulations
Scope:
These responsibilities include specific company requirements identified in the health and
safety program.
Procedure:
To be reviewed annually to ensure the health and safety coordinator understands their role
and responsibilities within the health and safety program.
Roles and Responsibilities:
Attends meetings
Promote and communicate executive commitment to health and safety through research,
information, bulletins etc.
Help design and implement health and safety activities.
Provide support/assistance to supervisors and workers in their health and safety activities
and performance of their duties under the health and safety program. (Creating inspection
checklists, research information etc).
Report health and safety statistics
Monitor and guide the IRS (Internal Responsibility System) within the organization.
Train supervisory employees on proper documentation procedures.
Page 135
July 9, 2013
[FARMBOY MARKET LTD
Establish and promote health and safety education programs for employees. (Training
orientation and reviews as needed).
Handle employee health and safety complaints. Bring concerns and resolutions to the
employer.
Ensure inspections are completed as required. Check documentation monthly.
Daily
Pre-trip Inspections – Drivers
Pre-start Inspections – supervisor & workers
Monthly
Site Inspections, first aid kits, fire extinguishers, eyewash
Bottles
Ensure the MSDS books contain current information and are available for viewing.
Ensure training requirements are being met and review annually.
Ensure posted materials are current.
Ensure Health and Safety meetings are carried out and schedules are followed.
Communication:
Written Procedures: Farmboy Market Ltd Health & Safety Program,
OHSA and all applicable legislation
Training:
The health and safety coordinator will be trained in the following:
Health and Safety and the Law, Supervisor Due Diligence, Health and Safety Rep.
(Certification Training not required with no committee).
And other health and safety training as deemed necessary by Farmboy Market Ltd
Page 136
July 9, 2013
[FARMBOY MARKET LTD
Section 5:00
Date: July 9, 2013
Inspections for Managers
Inspections by Joint Health and Safety Committee
Operator Pre-Use Inspections
Approved By:
Location: all facilities and equipment
Workplace Inspections
Purpose:
Regular inspections are a critical tool in identifying hazards and taking a pro-active
approach to loss control. Here at Farmboy Market Ltd, it is critical part of our Health and
Safety Program.
Managers who carry out inspections should include a careful examination of the workplace
to identify actual and potential hazards that can cause injury, illness and property damage.
The purpose of workplace inspections is to identify hazards in our workplace that could be a
danger to the health and safety to our employees.
Scope:
This procedure applies to all areas of the workplace.
Inspector: In this circumstance refers to Management, Workers, Operators or Equipment or
machinery and members of the Joint Health and Safety Committee and/ or worker
representative. It does not refer to a MOL inspector.
1.
Inspectors will use the following tools to conduct appropriate inspections.
a.)
Walkthrough Inspection Instructions
b.)
c.)
Previous Inspection Report(s)
d.)
Incident/Injury reports to review if corrective action, if needed, has been taken.
2.
The Health and Safety Representative will establish an annual documented schedule
for workplace inspections.
Page 137
July 9, 2013
[FARMBOY MARKET LTD
3.
Any hazards or unsafe conditions observed while conducting the inspection are
corrected, immediately, if possible. This includes notifying the manager of the
manager of the area where the hazard was identified and recording the notification
on the Inspection Worksheet.
4.
A minimum of 2 employee contacts or activities will be conducted during each
workplace inspection.
5.
Those conducting the inspection must sign the original completed inspection
worksheet.
6.
Completed inspection reports are posted on the health and safety board within one
week after completion.
7.
After the inspection:









The Inspectors will forward the original, completed worksheet and checklist to the
Department Manager within one week of the date of the inspection.
The Department Manager will in turn review and, forward copies to each
appropriate manager(s) to action the identified items.
The Inspector establishes a timeframe to correct hazards subject to review by
Department Manager.
Each manager, by forwarding an updated Monthly Inspection Worksheet, notifies
the Department Manager of action taken to resolve the identified hazard and the
date of resolution.
The Manager will report the status of required action at the manager’s meeting
the month following the inspection.
Department Manager receives a copy of the updated Worksheet.
Any action points still outstanding at the manager’s meeting require an action plan
with proposed date for resolution.
If a new hazard is created, it must be rated (ABC), and recommendations for
corrective action developed including assigned timeframes, documentation (who,
what, when) and a follow-up documented report.
Specific inspection schedule with dates and participants must be documented.
Page 138
July 9, 2013
[FARMBOY MARKET LTD
Manager:
Conduct and record quarterly workplace inspections of their
assigned work areas.
Review all workplace inspections completed by the health and
safety representative.
Safety Rep:
Conduct and record monthly workplace inspections of all
projects sites, yard and shop. Forward inspections to
management for review and response if applicable
Operators:
Conduct and record daily pre-shift inspections of all equipment
or machinery used.
Forward all relevant documentation to appropriate management.
Communication:
Written:
Introduced at Orientation
Reviewed annually with all employees Health and Safety Manual
Training:
All employees designated to do inspections receive the following health and safety training:
- Supervisor Training
- Workplace Inspections
- Hazard Analysis/Assessment
- Injury/Hazard Reporting
- Accident/Injury Investigation
- Site/Job Specific training as deemed necessary by Farmboy Market Ltd’ health and
safety program.
Evaluation:
Management evaluates the compliance and effectiveness of this procedure at least annually
and then reflects results through a performance measure.
Page 139
July 9, 2013
[FARMBOY MARKET LTD
Section 5.00
TYPES OF SAFETY INSPECTIONS
In order to ensure that a safe working environment is maintained here at our workplace, the
following safety inspections must be carried out on a regular basis and results recorded.
1.1
Planned General Inspections
A thorough safety inspection walkabout must be completed every month and will cover the
entire locations and its contents. The monthly-designated individuals using a standard
checklist must conduct the inspection. All safety hazards are to be classified using the ABC
method of hazard classification shown in the attachment provided. In addition, employees
contacted during the walkabout need to be identified and comments made by these
employees included in a summary report. A report of the inspection findings is to be
provided to the employer and the health and safety rep.
1.2
Unplanned Inspections
In addition to the planned general inspections identified previously, supervisors are required
to perform unplanned inspections during each business quarter (3 month intervals) using
the same checklist identified under the planned inspection section. All identified hazards are
to be classified using the ABC method of hazard classification shown in the attachment
provided. In addition, employees contacted during the walkabout need to be identified and
comments made by these employees included in the summary report. A report of the
inspection findings is to be provided to the employer and the health and safety rep.
1.3
Pre-Start Up Inspections
All operating machinery requires a pre-start up inspection that must be performed by the
operator at the beginning of each day. The record of these inspections includes a section for
observing and notes by the operator. These records will be reviewed by the responsible
supervisor and all necessary corrective actions will be taken. (Including lockout and tag-out
procedures for defective equipment). Copies of these records are to be provided to the
employer and the health and safety rep.
1.4
Reporting to the Employer and Health and Safety Rep
Upon completion of the inspection, the results must be reported the employer and the health
and safety rep unless there is an urgent class A or class B safety hazard identified. Should
this occur, the situation must be rectified immediately. All other items discussed with either
be closed or submitted to employer with recommendations. With the supervisor’s
agreement, issues to be rectified will be assigned an action, and a date of completion.
Page 140
July 9, 2013
[FARMBOY MARKET LTD
Section 5.00
HAZARD CLASSIFICATION PROCESS
Wherever a hazard is identified, an attempt should be made to determine how
serious the consequences could be so that all necessary corrective action(s)
can be taken. (Immediate and/or priorities established) If necessary the Joint
Health and Safety Committee will forward the required recommendations to
the employer.
Hazard
Class
“A”
“B”
“C”
Hazard
Consequences
Death
Permanent
Disability
Extensive loss
of Structure
Serious injury
or illness that
results in
temporary
disability or
Property
damage that is
disruptive but
less severe
than class “A”
Minor injury or
illness that is
non-disabling
or Property
damage that is
not disruptive
Examples
Loss of body part
An employee operates a
machine with exposed high
power electric sources
Slippery floor
A noxious odor from cleaning
agent or paint
A broken tread at the top of the
office stairs
Barrier guard missing on a weed
eater for yard maintenance
Clutter in aisle
A light burnt out in the washroom
Handling rough lumber without
gloves
Page 141
July 9, 2013
[FARMBOY MARKET LTD
Section 5.00
The inspection of the physical condition of the entire workplace will be completed at least a
minimum of once per year following a schedule.
When preparing and conducting the workplace inspection, suggested information may be
required as follows:
 Job hazard analysis
 Workplace illness and injury reports
 First aid reports
 Statistical reports outlining the frequency and severity of Workplace
injuries and illnesses
 Employee concerns
 Report of work refusal and/or work stoppages
 Preventative maintenance report
 MOL reports
Site Plans and Checklists:
Workflow process
 Accident/injuries and work related illnesses have happened
 Indicate areas of concern, high risk area
 Location of equipment
 Location of safety equipment
 First aid boxes
 Fire equipment/fire extinguishers
 Workplace inspection reporting form
 Hazard classification system
Standard Workplace Checks:
House keeping
 Aisle ways/stairs free from obstruction
 Entrance/exits-crash bars are working properly
 Exit lighting working properly
 Emergency lighting
 Equipment hazards, machine guarding, lock out procedures
 Environmental hazards, hot and cold temp, noise
 Personal protective equipment, engineering controls- adequate/
Effective
Utilize property checklist (see inspection tools section)
Page 142
July 9, 2013
[FARMBOY MARKET LTD
Section 5.00
When conducting the workplace inspection, you may want to include the area supervisor
to accompany you. As you conduct your walk through, contact as many workers as
possible to see if they have any concerns/issues/comments etc. Their feedback is
imperative in helping Farmboy Market Ltd take a pro-active approach to loss prevention.
Utilize “Site Plans and Inspection Checklists” (see Inspection Tools Section). Fill out the
“Workplace Inspection Report” See instruction Tools Section).
Classify Hazards noted:
Farmboy Market Ltd
Reporting Requirements:

For class A hazards- Immediately notify supervisor
(verbal) (Follow up with a copy of report), supervisor
notify manager, assess situation to determine stop work
Consideration, lockout procedures, evacuation, immediate corrective action
required.

For Class B Hazards- Notify supervisor (verbal and copy of report), Supervisor
and or Manager assess situation, maintenance issue, housekeeping tripping
hazards etc. Supervisor and or manager to address corrective action required
i.e. maintenance/repairs, delegate and assign responsibility for corrective
action, preferably same day soon after the report is given.

For Class C Hazards- Notify supervisor and/or manager (copy of report).
Supervisor or manager assess situation, corrective action, possibly
Scheduled corrective action, delegate and assign responsibility, address
situation within a reasonable period of time

Copy of Inspection Report To:
1.) Supervisor
2.) Health and Safety Representative
3) Employer
Page 143
July 9, 2013
[FARMBOY MARKET LTD
Section 5:00
Inspection Report Form(s), Tools and Resources
Inspection Report
Tools and Resources
Page 144
July 9, 2013
[FARMBOY MARKET LTD
Section 5:00
Give Inspection Reports To:
Purpose: To provide information to where the required forms are to be given to,
identifying the appropriate time frames for action and to create a system of follow up
to support the Internal Responsibility System
Scope: The Health and Safety Representative is there to assist the employer in
identifying hazards, all hazards identified will be identified and corrected within the
required time frames.

Inspection Report to appropriate people for corrective action, including maintenance,
workers etc.

Copies of all relevant information will be given to the Health and Safety
Representative. Our Representative will review Inspection Reports and where
required make recommendations to the Employer.
Department Manager, acting on behalf of the employer, will notify the employer and the
Health and Safety Representative.
Capital items will be identified to the employer for the employer to approve or disapprove.
Page 145
July 9, 2013
Company
Name
Inspected By:
[FARMBOY MARKET LTD
Farmboy Market Ltd
1. Walking Surfaces
Walkways free from obstacles
Cords anchored and covered
Floor coverings in good condition
No slip/trip hazards present
Warnings posted when floors are wet
2. Furniture/Office Equipment
In good mechanical condition
Properly assembled
Properly adjusted
Secure from tipping
Free from sharp edges/corners
Dangerous parts properly guarded
Emergency switches accessible
Preventative maintenance program
Loose clothing/jewelry/ID badges secured
Defective equipment properly identified
Employees instructed on safe/proper use
Electrical cords at workstation secured
3. Bookcases/Shelves/Cabinets
Secured from tipping
In good condition
Drawers/doors closed when not in use
Material safely stored/stacked/piled
Heavier or Commonly accessed items
between knuckle and shoulder height
Sep stools available, if required
4. Fire Prevention
Extinguishes available & accessible
Extinguishers/hose cabinets dated monthly
Pull stations accessible
Electric cords/outlets in good condition
Fire exits clear of obstruction
Fire doors closed
Fire exit signs lit
Date:
No of
Employees:
Page 1 of 2
OK
Not OK
Action Taken
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Page 146
July 9, 2013
Company
Name
Inspected By:
[FARMBOY MARKET LTD
Farmboy Market Ltd
5. First Aid
First Aid kit available
First Aid kit checked monthly
WSIB poster 82 beside the kit
Certified First Aiders current and posted
First aid log sheet available & in use
6. Security
Employees/visitors have ID badges
Visitors have safety rules
7. Protective clothing/equipment
Equipment/clothing provided where
required
Equipment/clothing used where required
8. Environment
Lighting levels adequate
Air quality adequate
Temperature and humidity adequate
Air/temperature units unobstructed
Noise levels appropriate
Cleaning products labeled
Cleaning products stored properly
Unexpired Material Safety Data Sheets are
available
Housekeeping satisfactory
No construction hazards present
9. Posted Information
OH & S Act and Regulations
OH & S Policy
First Aider names
JHSC meeting minutes
WSIB Form 82 In Case of Injury/Illness and
Disease
10. Training
Employees aware of Emergency Procedure
Employees aware of Security Procedure
Employees provided information and
instruction to protect their health and safety
Staff training is up-to-date
Date:
No of
Employees:
Page 2 of 2
OK
Not OK
Action Taken
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Page 147
July 9, 2013
[FARMBOY MARKET LTD
Employee & Supervisor Contacts/Observations
1.
2.
3.
4.
Comments:
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
Page 148
July 9, 2013
[FARMBOY MARKET LTD
Company
Name
Inspected By:
1. Site Access
Clean level ground
Adequate ramps
Adequate stairs
Adequate ladders
2. Protective Equipment
Foot protection worn
Skin protection worn/available
Eye protection worn/available
Hearing protection worn/available
Respiratory protection worn/available
3. Guardrails, Barricades
Located where required
Properly constructed
Adequately secured
4. Ladders
Secured
Proper angle (Extension)
Proper size and type
Safe usable condition
Properly used
Proper handrails and landings
Non-slip bases
5. Fire Protection
Extinguishers (where required)
Fully charged
Adequately identified
Master emergency plan
6. Housekeeping
Clear walkways
Clear work areas
Clear access and landing
7. Power Tools, Equipment
General condition
Proper guards
State of cords, Plug ends
Frayed wires etc
Proper PPE
Proper lock-out tag-out
Farmboy Market Ltd
Date:
No of
Employees:
Page 1 of 2
OK
Not OK
Action Taken
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Page 149
July 9, 2013
Company
Name
Inspected By:
[FARMBOY MARKET LTD
Farmboy Market Ltd
8. Extension Cords
Outdoor type, rated over 300 volts
General condition of casings ends and
connectors
9. Gas Cylinders
Properly located
Properly secured
Properly moved or lifted
Properly hooked up
10. Worker Education
WHMIS training
Company safety policy and hold on
Injury reporting
Hazard reporting
OH & S Act and Regs
Personal H & S Rights and responsibilities
11. First Aid Requirements
Adequate # trained
First aid kits, Adequate #
First aid kits, Adequate contents
12. Sign and Print Material
OH & S Act and Regulations
WSIB form 82 poster
MSDS’s
Warning signs
Emergency phone lists
Report forms
13. Materials Stored
Safely piled, stacked, bundled
Properly lifted/moved
Properly labeled (WHMIS)
Date:
No of
Employees:
Page 2 of 2
OK
Not OK
Action Taken
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Page 150
July 9, 2013
[FARMBOY MARKET LTD
Page 151
July 9, 2013
[FARMBOY MARKET LTD
Inspection Report Form
Inspection Area: ____________________Month: ______________
Date of Inspection: ____________________
Description of Hazard
and Location……
Rating
(A,B,C)
Repeat
Item
(Y or N)
Date
Assigned
Recommended
Action and By Whom
Date
Resolved
Inspection Conducted By: (Name and Signature Required):
Hazard Classification: Class A = High Risk, Class B = Medium Risk,
Class C = Low Risk
Page 152
July 9, 2013
[FARMBOY MARKET LTD
Health and Safety Representative Recommendations
Facility:
Date:
RE:
Reasons for Recommendations:
Requirements for Implementation (supporting documentation attached if
required.)
Date presented to the Employer:
___________/ __________/ __________
Day
Month
Year
(The date of this recommendation becomes the reference number)
Submitted by: __________________________________________________
Recommendation presented to: ___________________________________
Expected date of response:
___________/ __________/ ___________
Day
Month
Year
Note: The Occupational Health and Safety Act (OHSA) states that an employer who
receives written recommendations from the Health and Safety Representative shall
respond in writing within 21 days. As part of our Internal Responsibility System we
agree to go above what the law requires and allow written recommendations from our
Health and Safety Rep.
Page 153
July 9, 2013
[FARMBOY MARKET LTD
Section 6:00
Hazard Reporting
Procedure: Hazard Reporting
Date of Issue: July 9, 2013
Approved by:
Purpose:
To outline a procedure to follow in reporting hazardous situations that may endanger the health and
safety of Farmboy Market Ltd’ employees
Definition:
Hazardous condition/ acts: Unsafe acts are behaviors, which could lead to an accident. Unsafe
conditions are circumstances, which could allow the accident to occur.
Examples of unsafe acts: can include using equipment in an unsafe or careless manner and or/ not
using personal protective equipment as required etc.
Examples of unsafe conditions: can include inadequate, improper or lack of guarding, work surfaces,
electrical grounding requirements not observed, containers that are not labeled etc.
Scope:
This procedure applies to all employees of Farmboy Market Ltd
hazardous or actual condition/ act exists.
and is to be used when a potential
Procedure:
1. When reporting a hazardous condition/act it must be defined.
2. When reporting a hazardous condition act it must be done immediately verbally and where
warranted, using the Hazard Report Form.
3. An observed hazardous condition/act must be reported immediately to the person in charge, the
supervisor and the health and safety representative.
4. The person who is identified to be responsible must rate all hazards as major, moderate or minor
hazards.
5. Using the hazard report form, detail what actions will be initiated, by whom and when.
6. Ensure that follow-up on any actions/responses are complete in the appropriate time.
Page 154
July 9, 2013
[FARMBOY MARKET LTD




It is the responsibility of any workers to report to his or her employer, the existence of any
hazard of which he or she is aware.
It is the role of the supervisor / manager to ensure that any hazardous condition or act is
followed up with a timely response or action.
It is the responsibility of the employer to maintain safe and healthy working conditions.
It is the role of the supervisor to ensure that copies of the hazard report are distributed to
the employer, and the worker Health & Safety Representative.
Communication / Training
Communication of the hazard reporting procedure will be done on an annual basis by the supervisor
or lead hand using a documented morning/ tailgate meeting.
The employer or representative will monitor use of the hazard report form and if needed training in
its use will be provided to all employees.
Evaluation
Evaluation of this procedure and the hazard report form will be done on an annual basis or as
needed through the use of this procedure.
Page 155
July 9, 2013
[FARMBOY MARKET LTD
Hazard Report Form
Reported by:
Name of Employee:
Working Location:
Reported to:
Date of Report:
Report of Hazard
Location of Hazard Concerns:
Please describe hazard concern
Please describe safety issue:
Rate Hazard Class using criteria listed below: ___________________________________________
Hazard Class
Hazard Consequences
“A”
“B”
Death
Permanent Disability
Loss of a body part
Extensive loss of a structure, equipment, or material
Serious injury or illness that results in temporary disability
“C”
Minor injury or illness that is non-disabling
Actions taken/Responses given:
If this is a repeat issue, whom have you reported to before:
Copies to: Employer, Worker Health & Safety Representative
Date: ____________________
Time: ____________________
Dept: ____________________
Page 156
July 9, 2013
[FARMBOY MARKET LTD
Section 6:00
Procedure: Hazard Analysis
Approved by:
Purpose:
The purpose of the hazard analysis is to ensure all employees are protected against Health and
Safety hazards, and work in a healthy and safe environment. Results can include:
Increased knowledge of the dangers inherent in the tasks of employees
Enhanced safety awareness and improved safety dialogue and communication amongst
employees
Improved focus for workplace safety inspections.
Improved risk management leading to increased accident prevention.
Compliance with the Occupational Health and Safety Act
Scope:
Hazard controls specific to identified high-risk hazards will be implemented as a first priority.
Hazard Assessment reports will be reviewed at least once annually or sooner if:
a) So indicated in the findings of an accident/incident investigation
b) Following an occurrence of significant injury/ loss (defined in this case as a critical or fatal
injury, or a fire/explosion or other event with potential to cause major economic loss).
All work activities/processes conducted by a Farmboy Market Ltd ’ employee will undergo a Risk
Assessment, as described herein, at least once every three (3) years or sooner if a change in the
company’s business activity occurs.
Scope:
The following steps are required to conduct a Hazard Assessment, leading ultimately to the
determination of level of risk for all hazards:
1. Identify Hazards
Identify activities/ processes that have potential for injury/illness and identity specific hazards
that exist in these processes/activities. All areas and facets of the workplace are required to be
reviewed for the identification of hazards.
Hazard Types
Chemical
Physical
Biological
Ergonomic
Safety
Compressed gases, flammables
Noise, weather, heat, cold
Blood, insect bites, plants
Computer work stations incorrectly adjusted, repetitive motions
housekeeping, in adequate machine guarding, material handling and
energy
Page 157
July 9, 2013
Hazard Sources
People
Equipment
Material
Environment
Processes
[FARMBOY MARKET LTD
actions
tools, production equipment
raw materials, chemicals
noise, air quality
combination of the above
Resources:
Legislation
Existing practices and procedures
Industry best practices
Normal and abnormal operations
Previous accident reports
Physical inspection of the workplace
Brainstorming “What if...”
Employee knowledge- unsafe conditions, known hazards
Assess level of risk for these hazards.
Class A major = high risk (immediately dangerous to life and health).
Class B moderate = medium risk (medium term potential for non-life threatening
injury or illness)
Class C minor = low risk (long term potential for slight injury or illness)
Hazard Assessment Table
Hazard controls will be implemented
All class A or major – immediately
Class B or moderate – as soon as possible (example within 2 weeks)
Class C or minor – timetable to be determined by management, in consultation
with health and safety representative or committee.
Control identified hazards and develop safe operating procedures for tasks with Class A
risks.
Controls should be considered in the following order:
Elimination (stop what’s creating the hazard)
Substitution (replace with something less likely to harm/damage)
Isolation (separate what can be harmed/ damaged from the hazard)
Engineering (change the way of doing what is creating the hazard)
Administrative (reduce exposure to the hazard)
The best controls should be at the source of the hazard, followed by between the source and the worker and
least preferred at the worker.
Page 158
July 9, 2013
[FARMBOY MARKET LTD
Hazard Identification & Risk Assessment Form
Identified
Hazard or
Unsafe Work
Activity
Potential Risk Assessment
Fatality
Injury
Medical Aid
Controls Required
Damage
Eliminate, Contain, Revise
Procedure, Reduce
Exposure
Page 159
July 9, 2013
[FARMBOY MARKET LTD
Section 7:00
Injury/ Illness Reporting Policy and Procedure
Subject:
Injury/Incident
Reporting
Date: July 9, 2013
Number:
Page Number:
Issued by:
Replacing Number
Review/ Revise Date:
Approved by:
Date: MM
DD YY
July 9, 2014
Purpose:
To outline the requirements, methods and outcomes of reporting all occupational injuries and
illnesses
Scope:
The following categories of injury and illnesses will be reported, regardless of the nature or severity
of the event:
Fatality
Property damage
Critical injury/illness or one involving health care only
Near miss
First aid
Fire
Occupational illness
Environmental release
Definition
Injury: An event that results in physical harm to an employee
Illness: A deviation from the normal, healthy, state of the body.
Worker, Manager/Supervisor, First Aid Provider
1. WORKER A worker who sustains an injury or becomes ill as a result of workplace conditions or
work activity must report the injury or illness to a supervisor or manager immediately.
If, because of the nature of the injury or illness, an employee is unable to report, it is the
responsibility of another worker, who happens upon the incapacitated worker, to promptly report the
event to a supervisor.
Page 160
July 9, 2013
[FARMBOY MARKET LTD
2. MANAGER The manager of the area, upon being notified of the injury or illness, shall:



promptly ensure that first aid is administered;
ensure the worker is given subsequent medical treatment if necessary; and that such
treatment is recorded.
additional rescue/response teams are notified as necessary.
Please fill in telephone numbers…..…..

The supervisor is responsible for notifying the appropriate company personnel. This should be done
at the first opportune moment.
Worker Rep.
__________________________
Department Manager
__________________________
Cell
__________________________
Home
__________________________
Communication
This procedure is communicated to all managers and employees through:
Morning meetings
Postings on bulletin boards
Orientation of new employees
Coaching of employees found to have contravened this procedure
Managers and supervisors are trained in their roles to administer this procedure regarding
documentation, distribution and safe keeping of confidential material. Training sessions also provide
information on appropriate response, such as first aid treatment, equipment lockout etc.
Evaluation
Worker compliance with the illness and injury reporting procedures are monitored regularly as part
of an overall review of the OH&S system. The procedure will be reviewed annually to ensure it
remains current.
Page 161
July 9, 2013
[FARMBOY MARKET LTD
Injury/Incident Investigations
Date: July 9, 2013
Approved By:
Purpose
To identify all immediate and basic causes of the incident and make the
necessary recommendations to prevent the injury/incident from recurring
Scope
Review quarterly reports of the following injury/incident types to
determine any investigative needs.
 First Aid
 Health Care
 Near Miss
Definitions:
First Aid:
Includes but not limited to: cleaning minor cuts, scrapes or
scratches; treating a minor burn, applying bandages, cold
compress, cold pack, ice bag, and splint, changing a bandage or a
dressing after a follow up observation visit and any follow up
observation purposes only.
Health Care:
An injury that results in attention received from a recognized
health care provider but that does not result in time away from
scheduled work nor wage loss.
Near Miss: An event that under different circumstances could have resulted in
physical harm to an individual or damage to the environment,
equipment, property and/or material.
Page 162
July 9, 2013
[FARMBOY MARKET LTD
The following categories of injury/incidents may produce a loss to people, equipment,
material and the environment. IMMEDIATE INVESTIGATION of the following
is required:
Fatality:
An injury that results in the loss of life
Critical injury:
As defined in the Ontario Regulation 834/90
Lost Time:
A work related injury that results in the injured employee missing
scheduled time from work resulting in a wage loss.
Property Damage:
An event where contact is made between two objects resulting in
alteration to one or both the objects.
Occupational Illness:
A condition that results from exposure in a workplace to a
physical, chemical or biological agent to the extent those normal
physiological mechanisms is affected and the health of the
worker is impaired.
Environmental Release:
An accidental discharge of a physical, biological or chemical
substance into the workplace and/or community.
Fire/Explosion:
An event where undesired combustion occurs.
Communication:
The results and the injury/incidents will be communicated to the employees in a number of
ways:




Minutes of the health & safety committee meetings
Supervisors holding safety talks with employees
Postings on safety bulletin boards
Directly with the employee(s)
The Health and Safety Representative (worker) will assist in remedial actions and
recommendations to the employer
Page 163
July 9, 2013
[FARMBOY MARKET LTD
Notification Requirements:
1. Critical and fatal injuries (under the Critical Injury Regulation)
require you to contact the Ministry of Labour IMMEDIATELY and
a written investigation report must be completed and sent within
48 hours.
2. Lost Time Injury, Health Care and Modified Work- complete the
investigation report form and keep on file for the Ministry of
Labour to Review (made available if they require the information)
and to the WSIB sending in the Form 7 completed within 3 days
of being advised of the injury.
3. Chemical Releases- to the Ministry of Environment, Immediately
4. Fire and Explosion – to the Ministry of Labour, Immediately, if
results in an injury.
Page 164
July 9, 2013
[FARMBOY MARKET LTD
Critical Injury Definition
Regulation 834/90
For the purpose of the Act and the Regulations critically injured means an injury of a serious nature
that,
Places life in jeopardy
Produces unconsciousness
Results in a substantial loss of blood
Involves the fracture of a leg or arm but not a finger or toe
Involves the amputation of a leg, arm, hand or foot but not a finger or toe
Consists of burns to a major portion of the body, or
Causes loss of sight in an eye
Non-Critical Accident
And Occupational Illness
Accident Resulting in a Non-Critical Injured Worker Requires Medical Attention
AND Occupational Illness
NOTE: As per bill 57/S.O. 2001, c.9, Schedule I, s.3. amendments to the
Occupational and Safety Act R.S.O. 1990, co.1
these amendments came into force June 29, 2001. Sec 52(1) of
the Act repealed and the following substituted.

If a person is disabled from performing his or her usual work or requires
medical attention because of an accident, explosion or fire at the
workplace, but no person dies or is critically injured because of the
occurrence, the employer shall, within four days of the occurrence give
written notice containing the prescribed information and particulars to the
following:
(a)
The committee, the health and safety representatives, and
(b) The director of the MOL, if an inspector requires notification of the occurrence.
Summary:
If a person is disabled from performing his or her usual work or requires medical
attention (WSIB Definition- as seen to by a Practitioner, a doctor or chiropractor as
examples) because of an Accident or fire or explosion and that individual was not
killed or Critically injured, within four days of the occurrence, the accident
Investigation will be completed by the designated individuals, a copy given to the
Joint Health and Safety Committee and a copy to be kept on file, available to the
inspector upon request as per the amendments to Sec 52(1) of the OHSA.
OCCUPATIONAL ILLNESS: If the employer is told that a worker has an occupational illness,
(example: carpal tunnel syndrome, SARS etc) the employer must notify in writing a Director of
the MOL, the JHSC/Rep within four days. (Duty also implies not only to current employees but
also former ones).
Page 165
July 9, 2013
[FARMBOY MARKET LTD
Manager/Supervisor




The responsible supervisor will investigate the injury/incident and completes the
investigation within 24 hours of the injury/incident.
Personal Injury – the supervisor is to ensure that the injured worker receives all
appropriate healthcare, first aid etc.
The Supervisor will notify the Worker Health and Safety Representative who is
designated to investigate injury/incident, to assist in the investigation.
The Supervisor notifies the appropriate company person(s) as required, as soon as
possible.
Worker Health and Safety Representative:




The Worker Representative must be involved in the investigation of a fatality or a
critical injury.
The Supervisor and the Worker Representative will jointly conduct the investigation
and assist in completing the report. (This supports our Internal Responsibility
System)
When required the Worker Representative will submit the required report to the
required authorities within the required timeframe.
The Health and Safety Representative will ensure that checklists and investigation
reports are completed and signed by the appropriate persons.
Page 166
July 9, 2013
[FARMBOY MARKET LTD
Accident/Incident Investigation Procedure
Reviewed By:
Date: July 9, 2013
Accident /Incident Investigation Procedure
Purpose:
Accident investigation can prevent a recurrence of similar injuries. The bottom line is PREVENTION
and determining the underlying or root causes of the accident
This involves: Managers/Supervisors
Health and Safety Rep
Interviewing worker (s) involved
Interviewing Witnesses
On site assessment of the scene
Identify primary/secondary hazardous conditions
Identify primary/secondary unsafe actions
Identify primary/secondary causes
Use of standard form
Recommendations of prevention/ remedial action (s) required
Recommendations acted upon
Recommendations communicated to workers
Legal Reporting Requirements
Steps involved:
1. Secure and manage the Accident Scene
The investigation should begin only after the injured worker (s) has received medical attention
and the accident scene is safe. The scene must be secured to ensure no evidence is removed
or disturbed.
2. Notify the appropriate people
Ambulance, Police Fire Department
911
Farmboy Market Ltd
will notify:
Owner: Cell
MOL District Office:
Home
Note: Refer to Section 51(1) and 52(1) of the OHSA for additional requirements
3. Investigate- Inspect without disturbing the scene and any equipment tool or thing that may
have been a part of the accident.
Page 167
July 9, 2013
[FARMBOY MARKET LTD
Survey the Scene – Itemize the things that need to be explained and make a list if people who were
present at the site of the accident, who should be interviewed. Take photographs, measurements and
write down the immediate facts.
People present at the scene to be interviewed:
Take Photographs of the accident scene and equipment /tools involved
Measurements Taken:
Immediate Facts/ Notes
4. Report- Refer to Section 51(1) and 52(1) of the OHSA regarding reporting requirements. The designated
Worker Member shall report his/her findings to a Director of the MOL and the JHSC
(Section 9(31) OHSA)
Events leading up to the accident:
Causes of the Accident (underlying and root causes)
Complete the report: description of the accident, consequences, and the cause (underlying and root causes)
recommendations for corrective action. The internal copy of the report must not include personal
information.
Page 168
July 9, 2013
[FARMBOY MARKET LTD
5. Accident Analysis and Follow-up:
Accident Causation: People, equipment, Material, Environment and Process. Conclusions must be
supported by evidence, based on fact. Assumptions must not be made.
Recommendation(s) for Corrective Action: Based on facts, legislated requirements, industry standards,
internal policy/procedures, suggested logical solutions for corrective actions.
Follow-up: Workplace inspections, investigations- are corrective actions appropriate? Do they meet
legislative compliance? Do the fix the problem, and are they adequate to protect the safety of all workers?
Page 169
July 9, 2013
[FARMBOY MARKET LTD
Date of investigation
Investigator
Date of injury
Injured worker
Project location
Project Supervisor
M.O.L. notified?
No 
Yes 
Joint H & S Committee in place?
No 
Yes 
Injured worker’s
address:
Nature of injury reported (injured body part):
Factors that led up to accident:
Project Safety Representative:
Comments:
Names and addresses of witnesses and their comments (please use back for additional
comments):
Recommendations for corrective measures:
Corrective measures taken?
Investigator Signature
N/A 
Yes 
To follow up on
(Date)

President
Page 170
July 9, 2013
[FARMBOY MARKET LTD
Employer
Name:
Address:
Type of business:
Injured Employee
Last name:
First name:
Occupation:
Address:
Age:
Experience at work involved:
Nature of injury:
Accident / Injury
First aider:
Medical treatment:
Name and address of doctor:
Hospital:
Date and time of accident:
Project and location of accident:
Date and time accident reported to supervisor:
Date and time accident reported to MOL:
Name of MOL representative who took the call:
Date and time accident reported to head office:
Names and addresses of witnesses:
Background
Who made the work assignment?
Directions the employee received before starting work:
Page 171
July 9, 2013
[FARMBOY MARKET LTD
Were any specific procedures involved?
Yes
No
N/A
Description of machinery or equipment involved:
Accident Description
Explain what happened (what, where, when, who, how).
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Sketch / Diagram
Immediate Cause
Underlying Causes
How can the accident be prevented from happening again?
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Page 172
July 9, 2013
[FARMBOY MARKET LTD
What steps have been taken to prevent a recurrence of the accident?
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Action By:
Report Prepared By:
Page 173
July 9, 2013
[FARMBOY MARKET LTD
Accident / Investigation Form
Last Name:
First Name
Occupation/Job Title
Yrs. Experience in
Occupation
Full Address:
City/Town
Postal Code
Division/Branch
Date of Occurrence
Time
Location
Date Reported
Time
 Hazardous Situation
 Incident
 First Aid
 Health Care
 Lost Time
 Critical Injury
Describe what happened and, if applicable, describe injury. Attach an accident/incident diagram, if appropriate.
Describe the nature, date and time of first aid treatment, if applicable.
Part of Body Injured (Indicate “R”, “L”, or “B”, where applicable)










Head
Eye
Neck
Shoulder
Upper back
Lower back
Upper Arm
Elbow
Lower Arm
Wrist





Signature of person reporting incident
Hand/fingers
Hip
Upper leg
Knee
Lower leg
 Ankle/foot
 Other
Type of Accident/Incident
Check off () statements that best describe the accident/incident:
 Repetitive Strain
 Slip/fall
 Acute Strain (lifting, pulling, carrying)
 Vehicle
 Caught in/under/between
 Client/employee action
 Struck, contacted by/with/against
 Cut/bruise
 Exposure to
 Other (explain)
Witnesses
Name
Telephone
Address
Name
Telephone
Address
Physician’s Name
Telephone
Address
Remember to attach witness(es) statement(s) on the Witness Statement form.
Page 174
July 9, 2013
[FARMBOY MARKET LTD
Causes: Check () all that are applicable
Conditions















Practices
Congestion or restricted action
Poor housekeeping; disorderly workplace
Slip/trip hazards
Lack of or inappropriate furniture/equipment
Design or arrangement of furniture/equipment
Defective furniture, tools, equipment or materials
Inadequate or excessive illumination
Inadequate ventilation
Excessive noise
Inadequate or improper protective equipment
Fire and explosion hazards
Inadequate warning systems
Irate client/employee action
Adverse weather
Other (explain):













Improper body position/posture
Tasks not varied/micro breaks not taken
Unnecessary rushing
Improper lifting
Unsafe loading/placement
Using defective equipment
Using equipment improperly
Altering or modifying equipment
Not using personal protective equipment or failing to
use it properly
Not following appropriate procedures
Inappropriate conduct
Hazardous personal attire
Other (explain):
What are the reasons for the existence of these practices and/or conditions?
Prevention/Corrective Action
Actions to prevent accident/incident recurrence. Check () those actions taken to prevent recurrence. Mark with (P)
other corrective actions decided upon or planned but not yet carried out. More than one item may apply.
 Training/instruction of person involved
 Request ergonomic assessment
 Improve work procedures
 Request environmental assessment
 Inform staff/managers of safe work procedures
 Correction of work area
 Perform job safety analysis
 Recommend development/improvement to
training/OHS program
 Inform staff/managers of hazard and how to protect
 Reassess work standards
themselves
 Notify appropriate individuals
 Reassignment of person
 Improve engineering/design
 Improve housekeeping
 Improve inspection procedures
 Other (describe):
 Tools, equipment, furniture repair or replacement
Remember that ALL corrective action must be documented on the Corrective Action form.
Describe actions taken.
Investigated by:
Manager’s Signature
Name (print)
Date (dd-mmm-yyyy)
Name (print)
Date (dd-mmm-yyyy)
Review by:
Director’s/Program Head’s Signature
Copies forwarded as per Accident Investigation Procedures (Health and Safety Rep and the, Ministry of Labour)
Page 175
July 9, 2013
[FARMBOY MARKET LTD
Witness Statement Form
Date of Injury/Incident:
Injury/Incident Number:
Name of Witness:
Date:
Name of Interviewer:
Details of Interview:
Signature of Witness:
__________________________________
Signature of Interviewer:
__________________________________
Page 176
July 9, 2013
[FARMBOY MARKET LTD
Corrective Action Form
Date of Injury/Incident:
Injury/Incident Number:
Date:
Corrective Action Taken (As indicated on the Accident/Investigation
Form):
Recommendations:
Date Assigned:
Responsibility Assigned To:
Details of what has to be done:
Who has completed it:
When was it completed:
Page 177
July 9, 2013
[FARMBOY MARKET LTD
Employee Transportation
Approved by:
Review/Revise Date: July 9, 2014
Date of Issue:
July 9, 2013
Location:
Farmboy Market Ltd will provide transportation to the hospital, doctor’s office or worker’s
home.
The first method of transportation if required is an ambulance.
In the circumstance that this method is not appropriate then Farmboy Market Ltd will
provide transportation via a company vehicle, or a taxi. The worker will be transported with
the first aid attendant.
Should the employee refuse transportation, Farmboy Market Ltd will attempt to:
1. Identify any other method of transportation that the worker would prefer.
2. Reiterate the importance of accepting the transportation to the hospital, doctor’s
office or workers home.
3. Call 911 and get the ambulance attendant to administer medical attention on site.
4. The worker will not be allowed to continue work until medical clearance is
provided.
Responsibilities of the individual traveling with the injured worker:
1. Maintain administering first aid.
2. Insure to take the PINK WSIB Treatment Memorandum with you to the hospital
3. Maintain contact with Farmboy Market Ltd providing updates when the worker has
reached their destination.
4. Return to Farmboy Market Ltd to provide additional follow-up and complete the
injury documentation.
5. Additional duties may be added based on each individual circumstance.
Page 178
July 9, 2013
[FARMBOY MARKET LTD
Section 8:00
Work Refusal Process
Approved by:
Work Refusal Procedure (Stage One)
The Occupational Health and Safety Act gives a worker the right to refuse the work that
he/she feels to be unsafe.
The worker must have “reason to believe” that one or more of the following are true:

any machine, equipment, device or thing that the worker is using, or is told to use
is likely to endanger himself/herself or another worker:

the physical condition of the workplace or workstation is likely to endanger the
worker;

any machine, equipment, device or thing that a worker is using, or the physical
condition or the workplace is in violation of the Act or its regulations and is likely
to endanger himself/herself or another worker.
The Worker:

must immediately tell the supervisor that work is being refused;

must remain in a safe place on site until the investigation of the refusal is completed;

participate in work refusal investigation

you are not allowed to go home, and may be assigned other duties
The Supervisor:

investigate the situation immediately in the presence of the worker and Health and
Safety Rep.

ensure equipment, machine, or thing has been locked out and tagged out, advise
and ensure all workers who may be potentially exposed are made aware of the
situation. “Take every precaution reasonably for the protection of workers.”
The Supervisor will take all the necessary corrective action. If resolved worker will return to
work. If worker still refuses then continue on to Stage Two.
If worker still refuses then continue on to Stage Two.
Page 179
July 9, 2013
[FARMBOY MARKET LTD
Section 8:00
Section 8.00 Work Refusal Procedure (Stage Two)
The worker can continue to refuse the work if he or she has “reasonable grounds for
believing that the work is still unsafe. At this point the worker has to be able to say WHY.
The “second stage” of a work refusal begins.
The worker, worker rep or supervisor must notify the MOL Ministry of Labour, who will
investigate the work refusal.
At this time, the Worker shall:

remain in a safe place on site, or the supervisor can assign other work during
normal working hours.

The inspector will:

decide whether the work is “likely to endanger” the worker or another worker or “not
likely to endanger”;

the inspector will give a decision in writing to the worker, worker rep and
supervisor.
If the inspector finds the work is not likely to endanger the worker or other workers, the
refusing worker is expected to return to work.
If the inspector finds the work likely to endanger the worker or other workers, advise the
Manager, and adhere to the orders of the inspector with corrective actions required.
Page 180
July 9, 2013
[FARMBOY MARKET LTD
Reviewed By:
Section 9:00
Date July 9, 2013
Purpose:
This program has been designed to afford modified duties for all injured/illness employees.
The program on the following pages will ensure that as a company we are able to supply
modified duties to all employees fairly.
Scope:
The Farmboy Market Ltd in collaboration with the departments has implemented a modified
duty program. Our program will assist in promoting a timely return to work of employees
with work related injuries/illnesses. The program will reduce the impact of Workplace
Safety and Insurance costs.
Definition of “Modified Duty”
Modified duty is the modification of an employee position that allows for the employee to
carry out the work assigned with-in the employees’ capabilities.
Principles of Modified Duty:
The company recognizes that the temporarily disabled employee can and should be
performing meaningful, productive employment. The modified duty program gives
structure and organization to this principal and recognizes the employers, union(s), and
employee(s) joint responsibility to participate in the rehabilitation of the employee.
We will always be directed by the attending physician, WSIB, and any other required
specialist in attempting to place any injured worker back into the workplace. All attempts
will be made to accommodate.
Page 181
July 9, 2013
[FARMBOY MARKET LTD
Specifically:
(i)
(ii)
(iii)
(iv)
The work must be productive and the result must have value,
The work provided must not aggravate the employee’s
disability,
The workers’ disability must not constitute an additional hazard
to the employee or fellow employee(s) while performing the
duties assigned.
The work must assist the employee in returning to their original
position if possible.
The duration of the modified duty will be determined at the commencement of the
program wherever possible.
(v)
Prior to starting the modified duty the employee and employer
will sign an agreement with respect to the hours of work, the
reporting requirements and the nature of the modified duty
position.
(vi)
The employee’s physician statement and the requirements of
the employer will be reviewed for the modified duty position.
(vii) The employee will be required to schedule appointments and
therapy at reasonable times so as not to conflict with the
employer’s timetable.
(viii) The employee is required to supply medical progress reports as
every two weeks or as frequently as may be needed.
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
To provide a fair and consistent rehabilitation policy for injured
employees on or off the job or disabled due to illness or accident.
To provide a meaningful employment for temporarily disabled
employees and promote modified duty.
To facilitate communication between the department, the employee,
the treating agency of the employee.
To assist in the modification of the workplace.
To involve the work forces and ensure co-operation from all
workplace parties.
To explain the objectives and requirements.
Page 182
July 9, 2013
[FARMBOY MARKET LTD
HUMAN RESOURCE (HEALTH AND SAFETY)
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
To determine in consultation with the manager or designate, if the
position can be modified.
To monitor the progress of the employees modified duties through
regularly scheduled meetings with the employee and supervisor.
Ensure medical follow-up is obtained at the scheduled defined by the
employer. The schedule of the meetings can be decided on a caseby-case approach.
To liaise with the employees treating agency and other agencies
when required.
Meet with the employee and establish written goals and objectives.
These will be established and agreed upon by the employee,
department and the employer.
To develop in consultation with the employees treating agency, the
employee and the immediate supervisor a modified duty program.
To ensure that there is no conflict with collective agreement (where
applicable).
Determine and maintain medical monitoring and treatment with the
use of the Functional Abilities Form. The frequency of medical
contacts can be determined on a case-by-case basis.
IMMEDIATE SUPERVISOR
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
To advise the employee of the availability of the modified duties or
transitional work program and provide required forms.
To assist in the creation of, and support the employee’s modified
duty program.
To maintain communication with the employee on modified duty and
monitor the progress and the effectiveness, on an individual case by
case basis.
To inform other employees in the department of program goals.
To communicate and assist in the evaluation of the program’s
effectiveness regular meetings are to be scheduled with the
employee.
Communicate with the injured worker; document the communication
on the Contact Log. This communication is to be on a regular basis,
at least once a week or as frequent as may be required. This will be
determined on a case-by-case basis.
To schedule bi-weekly meetings with the worker.
Page 183
July 9, 2013
[FARMBOY MARKET LTD
THE EMPLOYEE
(i)
(ii)
(iii)
(iv)
(v)
(vi)
To maintain regular contact with the supervisor.
To take an active role in developing there modified duty program.
To communicate any concerns to their immediate supervisor and
the Human Resources (Health and Safety) any concerns or
problems. By doing the problems ironed out early.
To obtain the necessary forms from the treating agencies as may
be required by the employer. The employee may be responsible
for the costs of any forms that are required.
To ensure that other scheduled rehabilitation activities such as
physical therapy or doctor’s appointments are continued while on
modified duty. These appointments are to be arranged whenever
possible during non-work hours.
To co-operate with all requests for documentation as required by
the WSIB and the Employer.
HEALTH CARE PROVIDERS
(i)
(ii)
(iii)
To provide up to date medical information.
Fill in the forms as requested.
Act as a resource
WORKPLACE SAFETY AND INSURANCE BOARD
(i)
(ii)
(iii)
Process a claim on a timely basis
Act as a resource.
Follow the Workplace Safety and Insurance Act.
WORKPLACE SAFETY AND INSURANCE BOARD REPORTING REQUIREMENTS
(i)
Complete and fill in Form 7 as required by the Act and ensure that all
documentation is filled in complete and accurate to the best of your
ability and is forwarded to the WSIB within the required time period(
In Ontario 3 days from the date of Injury, receiving medical attention
or of learning of the occupational illness)
(ii)
Notify WSIB of wage changes
(iii)
Changes in duties/duration of program
(iv)
Failure of the employee co-operating with the program
(v)
End of the Program.
Page 184
July 9, 2013
[FARMBOY MARKET LTD
Return to Work – Contact Log
Employee’s Name:
Phone:
Supervisor/Manager:
Phone:
Return to Work Date:
Review
Date:
Target End Date:
Treating Physician(s):
Phone:
WSIB Claim Number:
Phone:
Claims Adjudicator:
Part 1: Record of Contact
Date of Contact
Person Contacted
[Name of injured worker]
Contents of Conversation
[Asked how they were and if they need anything from their desk.]
[They answered: their briefcase and car keys.]
[Date]
[Location (e.g. at Home)]
[I [Name] will contact them again in 3 days after their next
assessment by their physician.]
Page 185
July 9, 2013
[FARMBOY MARKET LTD
Return to Work - Additional WSIB Forms
Additional forms are available from the WSIB to help the Return to Work process by providing clear
information to all involved parties (i.e. the worker, employer, health professional and WSIB). These forms are
not reproduced here, but links to the WSIB website are provided for online completion.
WSIB Form 7 – Employer's Report of Injury/Disease



COMPLETE THIS FORM AND SUBMIT TO WSIB FOR EVERY INJURY INVOLVING LOST TIME
OR MODIFIED DUTIES
Provides preliminary information on injury details from employer to WSIB and worker
Initiates process of returning injured worker to work using subsequent forms
WSIB Form 1492 – Worker's Claim/Consent Form




COMPLETE THIS FORM WHEN UNABLE TO OBTAIN INJURED EMPLOYEE'S SIGNATURE
ON A FORM 7
Keep 1 copy and send copies to the injured worker and the Treating Practitioner
To be completed by employer
Copies to be sent to the employee and to the health professional for Return to Work program
WSIB Form 156 – Treatment Memorandum


COMPLETE THIS FORM AND SUBMIT TO THE TREATING PRACTITIONER AFTER INJURED
WORKER RECEIVES TREATMENT
Provides communication between employer and treating Health Professional/Hospital with respect
to an employer contact and who, what, and when of injury
WSIB Form 2647 – Functional Abilities Form for Timely Return to Work



COMPLETE THE EMPLOYER SECTIONS OF THIS FORM AND SUBMIT TO TREATING
PRACTITIONER FOR COMPLETION
Provides clear information from the Health Professional to the WSIB about capabilities and
limitations of the worker's current physical condition
Allows employer to choose suitable modified work for injured worker
WSIB Form 9 – Employer's Subsequent Report


COMPLETE THIS FORM AND SEND BACK TO WSIB
Provides information from the employer to the WSIB when the injured worker returns or is able to
return to work
Page 186
July 9, 2013
[FARMBOY MARKET LTD
Letter to Health Care Practitioner


Notifies Health Care Practitioner that a Return to Work program exists to re-introduce the injured
worker into a productive capacity
Provides instructions on completion and delivery of forms
Letter to Worker


Informs worker of their role in the Return to Work process
Provides instructions on completion and delivery of forms
Duties and Precautions Form – Return to Work Plan





Acknowledges physical limitations as identified in worker's completed WSIB Form 2647 –
Functional Abilities Form
Identifies physical components of work to be performed
Sets out a plan for modified duties and gradual increase of workload
Sets out weekly objectives over an 8-week period
Examples of modified work could be:
a.
General clean up
b.
Sweeping (when no lifting allowed)
c.
Material handler (when light lifting allowed)
d.
Material receiver
e.
Equipment cleaning
f.
Inventory
g.
Design layout (training required)
h.
Secondary supervision/foreman
i.
Safety representative/accident investigator
j.
Project traffic control
k.
Signal person
Page 187
July 9, 2013
[FARMBOY MARKET LTD
Return to Work – Letter to Attending Physician
Dear Doctor:
Farmboy Market Ltd has adopted a Return to Work Program for its employees.
Through this program, we are committed to return our employees to their regular jobs
following an occupational or non-occupational sickness or injury.
With leadership from the project supervisor, the program is designed to help reintroduce
the employee back into their work environment as quickly as possible. The program can
be up to 6 weeks duration of reduced hours and modified or suitable work.
In order to accomplish the return to work of your patient (our employee), we request
that you complete this form and have the employee return it to his/her Supervisor.
Thank you for your assistance and cooperation.
Name:
Signature:
Date:
Page 188
July 9, 2013
[FARMBOY MARKET LTD
Return to Work – Letter to Health Care Practitioner
Dear Health Care Practitioner:
We need your help.
Farmboy Market Ltd has adopted the philosophy of returning an injured worker to
meaningful, productive work of value, where possible, when an occupational injury occurs in
order to protect their earning ability and minimize the disruption to their personal lives.
A Return to Work Program has been developed which is committed to providing suitable
work consistent with the functional capabilities of the injured worker in consultation with
WSIB. The injured worker will gradually be fazed back into their regular job, if possible, with
modified work within their capabilities (as assessed by you).
What we need from you:
1.
Please complete the attached Workplace Safety & Insurance Board's Functional
Abilities Form for Timely Return to Work and give the injured worker both the
canary copy (which the worker will return to us) and the pink copy (which
belongs to the worker). This will assist you, as well as the injured worker and us,
in planning for his/her rehabilitation.
2.
Please list any specific physical precautions that we should consider.
Our goal, with your cooperation, is to return the injured worker to his/her pre-injury position
as soon as possible. This program was developed to benefit all concerned and we
appreciate your cooperation.
If you have any questions concerning the above, please contact us.
Sincerely,
Page 189
July 9, 2013
[FARMBOY MARKET LTD
Return to Work – Letter to Worker
Dear [Worker]:
In an effort to assist you in an early and safe return to work, we ask that you have your
treating physician complete the attached Functional Abilities Form for Timely Return to
Work.
It is very important that you return this form to your supervisor today or within 24 hours so
we can appropriately plan for your return to work as legislated by the Workplace Safety and
Insurance Act.
Thank you for your cooperation.
Sincerely,
Page 190
July 9, 2013
[FARMBOY MARKET LTD
Duties and Precautions Form – Return to Work Plan
Employee Name:
Claim #:
Injury:
Date of Accident:
Start Date:
Completion Date:
Physical Precautions:
Job Duties:
Plan Objectives:
Week 1:
Week 2:
Week 3:
Week 4:
Week 5:
Week 6:
Week 7:
Week 8:
Employer
Date
Page 191
July 9, 2013
[FARMBOY MARKET LTD
Section 10:00
Prevention Program
Workplace Specific
Procedures
Our Prevention Program describes all of our
workplace specific hazards and creates safe
operating procedures including employee
protection and controls.
Page 192
July 9, 2013
[FARMBOY MARKET LTD
Health and Safety Policy and Procedures Manual Section 10:00
Date of Issue:
Providing Goods and Services to People with Disabilities
July 9, 2013
Approved by:
Location:
Review Date July 9, 2014
Providing Goods and Services to People with Disabilities
Farmboy Market Ltd is committed to excellence in serving all customers including people with
disabilities.
Assistive devices
We will ensure that our staffs are trained and familiar with various assistive devices that may be
used by customers with disabilities while accessing our goods or services.
Communication
We will communicate with people with disabilities in ways that take into account their disability.
Service animals
We welcome people with disabilities and their service animals. Service animals are allowed on the
parts of our premises that are open to the public.
Support persons
A person with a disability who is accompanied by a support person will be allowed to have that
person accompany them on our premises.
Fees will not be charged for support persons. We will notify customers of this through a notice
posted on our premises
Notice of temporary disruption
In the event of a planned or unexpected disruption to services or facilities or Power Failure, Farmboy
Market Ltd will notify customers promptly. This clearly posted notice will include information about
the reason for the disruption, its anticipated length of time, and a description of alternative facilities
or services, if available.
The notice will be placed at front doors.
Training for staff
Farmboy Market Ltd will provide training to employees, volunteers and others who deal with the
public or other third parties on their behalf.
Individuals in the following positions will be trained: All staff, managers included.
This training will be provided to all staff by Employers First.
Page 193
July 9, 2013
[FARMBOY MARKET LTD
Training will include:




An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the
requirements of the customer service standard Farmboy Market Ltd plans related to the
customer service standard.
How to interact and communicate with people with various types of disabilities
How to interact with people with disabilities who use an assistive device or require the
assistance of a service animal or a support person
What to do if a person with a disability is having difficulty in accessing Farmboy Market Ltd’
goods and services.
Staff will also be trained when changes are made to our plan.
Feedback process
Customers who wish to provide feedback on the way Farmboy Market Ltd provides goods and
services to people with disabilities can contact us by Facebook, Website, Verbal, and Email . All
Feedback will be directed to Bill Clark, Head of Health & Safety, or Rick Strano, General Manager.
Customers can expect to hear back in 1 to 2 Days. Complaints will be addressed according to our
organizations regular complaint management procedures.
Modifications to this or other policies
Any policy of Farmboy Market Ltd that does not respect and promote the dignity and independence
of people with disabilities will be modified or removed.
Page 194
July 9, 2013
[FARMBOY MARKET LTD
FEEDBACK FORM
Feedback process
Please describe your concerns:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_________________________________________________
Please help us with necessary accommodation required:
_______________________________________________________________________________
___________________________________________________________________
Feedback process
Please describe your concerns:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_________________________________________________
Please help us with necessary accommodation required:
_______________________________________________________________________________
___________________________________________________________________
Photocopy and make the feedback form available to your customers.
Page 195
July 9, 2013
[FARMBOY MARKET LTD
Back Safety
Date of Issue:
July 9, 2013
Approved by:
Location:
1.
Proper Lifting Techniques












Size up the load, make sure the weight is within your lifting capabilities, that its
not awkward etc.
If it is too big or awkward…divide it up, get help or use a cart or dolly
Check your path before you pick up the load, make sure the intended path is
clear
Look out for uneven or slanted surfaces
Move as close to the load as possible
Feet are about shoulder width apart
Put one foot ahead of the other
Bend at the hip
Lean over your forward leg
Keep your spine in the neutral S-curve position
Get a firm grip using your palms not just your
fingers
Let your legs do the lifting
For loads you’re lifting from the ground:





Drop to one knee
Balance the load on your knee
Adjust your grip
Come up to the standing position
Keep your head up and look straight ahead during the lift.
Page 196
July 9, 2013
[FARMBOY MARKET LTD
To make a turn:


Aim one foot in the new direction
Use your feet, not your waist, to pivot or walk out the
turn
 Keep your hips in line with your shoulders
Twisting during a lift is one of the most common ways people injure
their back.
When placing the load down:




Set the load down in one fluid movement
Try to avoid lifting heavy loads above the waist and shoulders
Don’t reach and lift
Bend at the knees and hips – not the lower back.
Vehicles and back safety:









2.
Use hand rails to get in and out of the truck
Follow safe lifting practices
Get help if needed
On the ground, maintain the most direct and safe path practical
Watch out for wet or slippery surfaces
Protect your head from low overhead things
Make sure packages are stacked and secured correctly
Wear proper footwear, including steel toed footwear
Be aware of any pre-existing back conditions
USING HAND TRUCKS









Avoid stairs…use inclines, ramps or elevators
Don’t overload hand truck
Maintain clear line of sight over packages
Push, don’t pull, hand truck to destination
Load hand truck on the side walk to avoid struggling on the curb
Secure hand truck while loading or unloading
Entering the building, control the door so it doesn’t hit you or your packages.
Don’t drop a package on the plate of the hand truck – it can hit you in the head
Make sure packages are secure.
Page 197
July 9, 2013
3.
[FARMBOY MARKET LTD
PUSH OR PULL
Pushing is better for your back than pulling
When pushing:
1. Keep your back in the neutral position
2. Push evenly with both hands.
When pulling:
1.
2.
3.
4.
Stay close to the load
Put one foot in front of you
Slightly flex the front knee over your toes
Steadily pull, shifting your weight from one leg
to the other a as you step backward.
Good Pull
Page 198
July 9, 2013
[FARMBOY MARKET LTD
Chemicals in the Workplace
Date of Issue:
July 9, 2013
Approved by:
Location:
Chemicals:
Farmboy Market Ltd will ensure that all workers are trained in WHMIS and the Safe
Handling of Chemicals in the workplace.

All employees will understand how to read the labels and take the necessary
precautions for protection.
 All employees will know how to use, handle and control chemical hazards on
site and in the shop.
Our WHMIS controlled products will include:
See attached Inventory:
Page 199
July 9, 2013
[FARMBOY MARKET LTD
Chemicals:
Chemicals can cause injury or harm if used improperly. Chemicals include: Sanitation and
various cleaning products. Some products require that the handlers be licensed to handle,
transport and for the loading and loading of chemicals under TDGA “Offering for
Transport”. All employees are required to be trained in WHMIS – those exposed to or likely
to be exposed to hazardous material. Other chemicals could include: Flammable
materials such as: gasoline, propane etc. Cleaners: which could be corrosive: such as
CLR, javex bleach, and some could be poisonous such as: Ammonia, Drano etc.
General Precautions:
●
●
●
●
●
●
●
We ensure that all of our staff are WHMIS Trained and know the hazards they are
working with. (Chemicals, cleaners, and fuel)
We ensure that we have all MSDS sheets and these are make available to the
workers located in a conspicuous location.
We ensure that all employees who are handling pesticide have all required training
for its handling, storage, transportation etc.
Post warning signs and emergency numbers.
Store the material in its original container, so that all containers are properly labeled,
if they are decanted then workplace labels will be affixed to the container.
Ensure that all chemicals are properly cleaned up with emergency spill kit, absorbent,
and ensure that all materials are properly disposed of.
Ensure that all employees are given all required PPE such as: safety glasses, gloves,
protective clothing, respirators (where required). Also we enforce our policies. All
employees have been trained in care and use of all PPE and that they are required to
wear all appropriate equipment at all times when working with chemicals. If they are
unsure that can always ask a supervisor.
Page 200
July 9, 2013
[FARMBOY MARKET LTD
Cold Stress
Date of Issue:
July 9, 2013
Approved by:
Location:
Cold Stress:
Cold Stress will affect blood vessels in your skin, arms,
and legs decreasing the blood flow to your extremities.
Frost Bite:
This is where your flesh actually freezes. The blood vessels can become damaged and the
reduced blood flow can cause gangrene. Skin that has been frostbitten looks waxy and feels
numb. Once the skin becomes hard to the touch…it requires proper medical attention.
Treatment:



You need medical attention
You can warm the body slowly with heat – do not rub
Do not thaw the hands or feet unless medical attention is close by and there is no chance of
refreezing. Your body parts are better to be thawed at the hospital.
Hypothermia:
This is where your core body temperature drops.
Moderate Symptoms may include: shivering, blue lips and fingers, slow breathing and heart rate,
possible disorientation and confusion and often poor coordination and maneuverability.
Severe Symptoms may include: unconsciousness, hear slowing down to the point where your pulse
is irregular or hard to find, no shivering, no detectable breathing, resembles death- but assume
casualty is alive.
Page 201
July 9, 2013
[FARMBOY MARKET LTD
Treatment:






Get medical attention immediately
Remove injured worker to shelter (Be careful sudden movement can affect the heart
rhythm.)
Try to keep injured worker awake
Remove any wet clothing and wrap in warm covers
Apply direct body heat – such as with your hands re-warm neck, chest, abdomen etc.
but not the extremities
If conscious, give warm drinks that have sugar in them.
How to Control Cold Stress:

To help insulate better, wear several layers of
clothing rather than 1 thick layer.

Wear cotton fabric (such as undershirt) which
will absorb sweat away from the skin.

Wear waterproof materials and preferably wind
resistant outer layer.

If your clothing does get wet change into dry
clothes immediately.

Wear appropriate outerwear including wool hats, gloves, scarf, balaclava etc.

Do not wear tight fitting foot-ware…this restricts the blood flow

If you get hot while working, you can open your jacket a bit but always wear your hat and
your gloves

Take warm high calorie drinks with you and drink them throughout the day. A thermos with
coffee and soup works great.
Page 202
July 9, 2013
[FARMBOY MARKET LTD
Delivery Vehicles
Date of Issue:
July 9, 2013
Approved by:
Location:
Specific Requirements for Delivery Vehicles:
1.
All Delivery personnel will report to the office before they proceed to any
delivery point.
2.
All Delivery personnel will have all necessary Personal Protective
Equipment (such as safety boots, glasses, gloves etc) and will have been
trained by their own company in its use.
3.
All Delivery Personnel will not perform work that may be a hazard to
himself/herself or any other worker including our own workers.
4.
They will be considered competent under the Legislation and have all
appropriate required certifications to use equipment – such as forklifts,
back hoes, material handling equipment, vehicles etc.
5.
They will not be allowed to perform any work duties while under the
influence of alcohol or non prescription drugs that could pose a hazard
to him/her or any other workers including our own.
6.
Safety is the top priority at our workplace if for any reason they see a
safety contravention or have any safety concerns they will notify the
supervisor in attendance of the concerns and we wait fro direction from
the supervisor.
Page 203
July 9, 2013
[FARMBOY MARKET LTD
7.
They will not perform any duties not normally assigned to them and they
will not use any equipment they have not been trained for etc…
8.
Waste collection services will follow their own company policies and
procedures, the Act and the Regulations is performing their duties
without posing a danger/a hazard to him/her or any other workers
including our own.
This document is to be given to each delivery organization and copies of
who this policy has been given to and when are to be kept on file. Also
this policy is to be posted in an area that can be seen and communicated
to all deliver personnel in at or near our facility.
Page 204
July 9, 2013
[FARMBOY MARKET LTD
Drug and Alcohol Policy
Date of Issue:
July 9, 2013
Approved by:
Location:
Notice to all employees operating vehicles and/or machinery while under the influence of
alcohol and/or drugs on the job.
You will not operate a vehicle and/or machinery while under the influence of alcohol or
drugs while performing work for Farmboy Market Ltd
Under Section 25 2(h) it is the employer’s responsibility to take every precaution
reasonable in the circumstance to protect workers. Also in accordance with Farmboy
Market Ltd ’ own Internal Responsibility System and Core Safety Rules, we will discipline
workers who do not abide by company policies and procedures...
We may implement Random Drug and Alcohol testing for jobs that we feel are “SAFETY
SENSITIVE JOBS” (including but not limited to: drivers of company vehicles, and anyone
working with machinery).
Page 205
July 9, 2013
[FARMBOY MARKET LTD
Electricity and Overhead Wires
Date of Issue:
July 9, 2013
Approved by:
Location:
Electricity:
Before a driver delivers materials to the site location




Check for overhead power lines.
Try to locate areas for delivery away from power lines.
If not possible, notify the Supervisor who will have to arrange with utilities
(Hydro) to either insulate the lines, isolate the line or maybe having to move
the lines.
Overhead lines must be marked – by signs, flags or other means, so that
everyone on the site including delivery trucks of the overhead hazard.
Voltage Rating
750 – 150,000 volts
150,001 – 250,000 volts
Over 250,000
Minimum Distance
3 meters (10 feet)
4.5 meters (15 feet)
6 meters (20 feet)
Power Cords:






Make sure that the cord is not cut or broken or frayed.
If the ground prong is missing, do not use it.
Never use electrical cords with duct tape…replace with new equipment.
Remove cords or tools with faulty connections, wires etc do not use.
Make sure all guards and safeties are in place and in good condition. Never
remove a guard or jam a safety to prevent the equipment from working.
Make sure all cutting and drilling tools are sharp. Dull tools can jam and you
will use more force with dull tools than it was designed to take.
Page 206
July 9, 2013
[FARMBOY MARKET LTD
Emergency Plan and Procedures
Date of Issue:
July 9, 2013
Approved by:
Location:
Purpose:
Our Emergency Response Plan has been designed to establish and maintain procedures
to respond to potential emergency situations to ensure the health and safety of all staff and
minimize losses.
Scope:
Our Emergency Response Plan will include the protection of:
 all staff
 clients
 visitors
 physical structures
 materials
 and equipment
Our Emergency Response activities will address emergency situations such as fire,
weather extremes, power failure, emergency shut downs, evacuations, personal injuries,
and property damage.
The Scope was determined by identifying and analyzing potential loss exposure with
specific needs of the organization, as well as legislated standards and regulations. (OHSA
and Industrial Regulation, WHMIS, Fire Code, Building Code and CSA Standard z731-95.
Emergency Planning for Industry)
The Emergency Response Plan will include:







Emergency Data including organization telephone number(s) i.e. fire department,
MOL
Emergency Procedures based on our Emergency Response Activities
Assigned Responsibilities
Communication
Training
Practice and Drills
Evaluation of the Emergency Response Plan
Page 207
July 9, 2013
[FARMBOY MARKET LTD
Section 10.00
Farmboy Market Ltd
Emergency Response Plan, Emergency Numbers
will post and provide staff with orientation and procedures for 911.
Definition of 9-1-1
911 is an easily remembered number to contact police, fire and ambulance services.
Purpose:
911 will only be used in an emergency requiring immediate assistance from the police, fire
or ambulance.
Procedure:
1. Dial 911(no coin required from a pay phone)
2. State the emergency response service you need
3. Give all pertinent information necessary
4. Follow the 911 dispatcher’s instructions
5. After complete safety, police, fire and ambulance have attended to security
and/or medical attention, an Incident/Accident/Serious Occurrence Report must be
completed and forwarded to the appropriate people (Refer to specific procedures).
Note: Only specified and authorized personnel will be permitted to make a press release to
the News Media.
Important:
911 is not to be used for general inquiries or administrative calls. If you need the police, fire,
ambulance services in a non-emergency situation please call the following numbers:
Page 208
July 9, 2013
[FARMBOY MARKET LTD
Section 10.00
Emergency Procedures
Fire:
In the event of a fire or other emergency situation while there are
employees and/or customers in the building, the Health and Safety Committee Members
and/or Supervisors will call the appropriate emergency services – Dial 911.
If Fire is excessive or out of hand:






designated staff member(s) will notify appropriate individuals at the facility of
a fire
immediately evacuate the building or area and meet at designated point
outside of the building
conduct head count to ensure that everyone is out of the building/area and
accounted for.
a Health and Safety Member is to stand at a visible location to wave direct the
fire department to the fire, provide direction and help answer questions
ensure staff, clients, visitors are moved away from the scene and remain a
safe distance away
if weather conditions are extreme, together seek shelter, someone may have
to remain available for emergency personnel questions.
The Designated Rendezvous Area:
On-Site- Meet at the main entrances for head count.


All Fire exits are to be clear and available to anyone wanting to use them in the
event of a disaster.
First Aiders must be prepared at all times. The first aid kits must be kept
stocked and first aiders must maintain their first aid qualifications.
Page 209
July 9, 2013
[FARMBOY MARKET LTD
Section 10:00
Emergency Equipment List
Type of
Equipment
Emergency
Signs
Location
Inspection
Frequency
Quantity
Date of
Inspection
Eye Wash
Station
First Aid Kits
Fire
Extinguishers
Fire Alarms
Page 210
July 9, 2013
[FARMBOY MARKET LTD
All emergency equipment will be inspected monthly during the site inspection. The
person conducting the inspection will be trained to conduct the inspection of fire
equipment.
Fire Extinguishers and equipment will be inspected annually by an outside contractor
who is qualified to inspect the equipment. The fire extinguishers will be recharged as
needed by the qualified contractor and replaced with new equipment when needed.
Fire and Emergency Equipment needs and training will be reviewed annually for
proper selection, adequate number on site and location of equipment.
Training for Emergency Equipment:
All persons conducting monthly inspections of emergency equipment will be trained
by a qualified person to do the work.
All workers will be trained in the proper use of fire extinguishers and equipment as
deemed necessary by Farmboy Market Ltd.
Page 211
July 9, 2013
[FARMBOY MARKET LTD
Section 10:00
Extreme Weather
Including extreme weather conditions and power failure
Extreme Weather can include:
Heavy Rain
High Winds
Major downfall of snow blustery conditions etc
Ice Storm-hail, sleet, ice conditions etc.
Prior to operations:
In the event of extreme weather conditions, power failure etc. The Employee and/or
delegate will notify specified personnel to make a decision on closing the job site(s), limiting
staff levels at locations etc because of staff safety, potential property damage etc.

Specified Personnel will be notified in person or by telephone if possible, of project
shutdown, limiting staff levels etc. Specified Personnel will notify and update staff
affected.
All staff will remain on stand-by and will report to work when notified by specified
personnel

Staff at Work:
In the event of extreme weather conditions, power failure etc., the Employer and/or delegate
will discuss with Specified Personnel and make a decision on closing and/or limiting staff
levels at the locations because of staff safety, potential property damage etc.


Specified Personnel will be notified of project closure/or limiting staff levels,
Specified Personnel will notify and update the affected staff.
All staff will leave the facility, and will report to work as directed by Employer
and/or delegate and/or specified personnel.
Page 212
July 9, 2013
[FARMBOY MARKET LTD
Section 10:00
Power Failure
In the event of a power interruption, the following steps will be followed.
1.) If the facility is equipped with emergency lighting then remains in a safe location
and wait for power to resume.
2.) Operators will step away from their machines and stay clear of any parts of the
machine that may unexpectedly move.
3.) Operators will not leave the workstation unless told to by either General Manager
and/or Supervisor.
4.) DO NOT continue to operate the equipment until told to do so by either the
Supervisor and/or the Supervisor in the area. If the equipment continues to run
(pneumatic or hydraulic or kinetic energy) allow the cycle to complete itself the wait
for approval from the department manager, supervisor or maintenance before
restarting the equipment.
5.) DO NOT attempt to remove or install part until approved by supervisor or
maintenance personnel
6) ON JOB SITES, go to your site supervisor for information on procedures in the
event of a power failure.
Page 213
July 9, 2013
[FARMBOY MARKET LTD
Section 10.00
Natural Disasters
Preparation:
1.
2.
3.
4.
5.
6.
Prepare for emergency situation
Listen/Watch media alerts for storms
If possible, prepare area: seek shelter, away from potential flying objects
Have rendezvous place inside/outside
Keep heat source replenished
Practice emergency drills
During Severe Storms:
1.
2.
3.
4.
5.
Monitor T.V and radio weather channels; turn off when lightning strikes
Prepare for Emergency situation
Choose appropriate shelter
Stay away from outside walls and windows
Think ahead: if possible, remove and/or secure items, which could become
projectiles
6. Have a rendezvous place
7. Open doors and windows slightly on side of the building away from the storm to
help equalize pressure and minimize damage
8. If advised to evacuate, shut off power etc.
Page 214
[FARMBOY MARKET LTD
July 9, 2013
Section 10:00
Emergency Procedure involving serious injury or medical condition:
In the event of serious injury or medical attention to any visitor or employee, the
following actions are to be taken:

If at all possible, do not leave the injured person alone.

Provide, or have provided, immediate emergency care.

Call 911 and alert ambulances, when required assist individual with first aid until
emergency response personnel arrive on the scene.

Inform Supervisor

Fill in accident/incident/first aid report

Notify Health and Safety personnel

Notify MOL of the accident, critical injury (if work related) etc.
Page 215
July 9, 2013
[FARMBOY MARKET LTD
Special Circumstances:
We have tried to address potential emergency situations here at Farmboy Market Ltd
however, we may not have a written procedure to address other emergency
situations that might arise that we could not foresee, but we will utilize procedures
that may somewhat apply to the emergency at hand... such as using our evacuation
procedures... that will remain the same no matter what the emergency. The use of
common sense, we will always consider all staff safety, property and equipment loss
in making decisions. Always notify the appropriate people internal and external
emergency personnel/ agencies.
In the event the individuals who have been designated to respond to the emergency
situation are not present all attempts have been made to provide us with
alternatives/substitutions.
Communication
Supervisors are responsible for notifying staff of emergencies and setting the wheels
in motion for the execution of the emergency response plan based on assigned
responsibilities.
All the employees must follow the execution of the emergency response plan and
follow directions of those assigned with responsibilities.
All staff will be informed trained on emergency procedures and are required to
participate in regular drills /exercises.
Training:
Those responsible for the execution of the emergency response plan, based on assigned
responsibilities will be trained in the required areas i.e. first aid, communication, shut down
procedures, evacuation procedures, emergency plan procedures etc.
All staff will be trained on: emergency procedure, emergency activities, emergency response,
communication etc.
Page 216
July 9, 2013
[FARMBOY MARKET LTD
Practices and Drills:
Regular scheduled “Tailgate Sessions” will take place periodically or as required
throughout the year to prepare and refresh all staff on emergency procedures,
assigned responsibilities, safe evacuation procedures etc.
Evaluation
An evaluation will measure the emergency response activity as compared to industry
standards and company policies and procedures. Measurements will be in the form
of periodic drills, emergency response situations, interviews, Safety Rep
recommendations etc... The evaluation process will include the emergency response
plans effectiveness through the practice and implementation strategies. This will be
achieved by reviewing:
Exercises and drills
Industry standards/regulations and codes
Performance and results of regular test (i.e. drills, awareness)
Its impact on reducing losses (personal/property)
Evaluation of the Emergency Response Plan will be conducted at least annually or as
needed and when changes occur, i.e. staff, circumstances, potential emergency
situations, Safety Rep recommendations etc.
NOTE: On job sites, the site supervisor will establish a designated signal for use in
an emergency. (Horns)
Page 217
July 9, 2013
[FARMBOY MARKET LTD
Environmental Regulations
Date of Issue:
July 9, 2013
Approved by:
Location:
Farmboy Market Ltd is committed to prevent the degradation of environmental quality and
will take all the necessary precautions to ensure that operational activities performed by all
company staff and outside agencies under our employ do not cause adverse environmental
effects. The Company will ensure that all personnel are in compliance with the provisions of
the Environmental Protection Act and its regulations.
In order to facilitate the policy, the Company has developed a number of specific objectives
to ensure compliance. They include but are not limited to:
a.)
The acquisition of Material Safety Data Sheets
b.)
The labeling, handling, storage and inventory of hazardous materials
according to the WHMIS regulations
c.)
The safe legal disposal of company generated hazardous waste.
All company employees are responsible to ensure that no hazardous waste or material is
discharged into the environment, groundwater, sewers, water systems, soil, air or landfill.
Page 218
July 9, 2013
[FARMBOY MARKET LTD
Equipment Purchasing Policy
Date of Issue:
July 9, 2013
Approved by:
Location:
All equipment purchased will meet CSA Standards and all legislative requirements
to ensure that safety is priority.
All equipment will have manufacturer’s specifications with it and made available to
all workers and supervisors working with the equipment.
We will purchase equipment that is ergonomically correct to reduce the effects of
injury and illness to a worker.
All equipment will follow a maintenance schedule as per manufactures
specifications to ensure safe operation of all equipment.
Page 219
July 9, 2013
[FARMBOY MARKET LTD
Date of Issue:
July 9, 2013
Approved by:
Location:
Deli Slicer
1.
2.
3.
4.
5.
6.
7.
8.
9.
With sanitation glove, place selected product on the table of the slicer.
Put safety guard in place
(a) against the end of the product for small pieces
(b) on top of the product for larger pieces
Place hand on guard – This will stabilize product.
Select required thickness using the dial and turn the power.
With your right hand push the product forward then repeat until desired
amount is sliced.
Turn off power.
Turn dial to zero.
Remove the guard.
Remove the product.
Cleaning
1.
2.
3.
4.
5.
Wipe down machine between different meats.
Disable machine down to the blade.
Always use mesh glove provided when cleaning the blade.
Wash parts in the sink.
Dry and reassemble the machine.
Possible Hazards:
1.
2.
Always use the guard or serious cuts can occur.
Always use mesh glove when cleaning the machine or there is a serious risk of
cutting yourself.
Page 220
July 9, 2013
[FARMBOY MARKET LTD
Meat Tenderizer Policy
Meat Tenderizer
1.
2.
3.
4.
Put guard down.
Turn machine on.
Insert Product.
Never put hands under machine.
Cleaning:
1.
2.
3.
4.
Disconnect power.
Disassemble machine.
Clean thoroughly.
Reassemble.
Hazards:
1.
2.
3.
Always keep hands clear.
If product gets stuck disconnect power before attempting to get product free.
Never override safety switch.
Page 221
July 9, 2013
[FARMBOY MARKET LTD
Cardboard Baler
Compacting Cardboard:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Open front cage door.
Place cardboard inside bailer – make sure cardboard is completely in.
Close the door all the way down.
Proceed to left side of the bailer.
Insert key into the machine.
Turn key to auto.
Push start the button – (Down) hold for a second.
Cardboard will now compact in machine.
Repeat as necessary.
Only place recyclable material inside to be bailed
Notes: No Wax coated product, No plastic.
Tying Cardboard Bale
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Place large pieces on top – (Paper towel boxes etc.).
Close cage door.
Go to Key Area (Left side of Bailer).
Insert key and turn to manual.
Press down button and hold until ram will not go down anymore.
Hit emergency stop – (and remove key).
Open door all the way by turning wheel below the key area.
Using rod provided – feed bailer twine through the slots provided, first top then
the bottom.
Tie twine as tight as possible.
Repeat this 4 more times across the entire bail.
Auto Wrapper Policy
1.
2.
3.
4.
Release emergency stop button.
Follow instructions on the screen
Feed product into front of wrapper
Take product off conveyor when product has completely stopped – never
reach inside machine.
Possible Hazards:
1.
2.
3.
Never out hand in machine without hitting the emergency stop button first.
Never touch hot plate.
Always follow instructions on the screen.
Page 222
July 9, 2013
[FARMBOY MARKET LTD
Exits and Entrances
Date of Issue:
July 9, 2013
Approved by:
Location:
All supervisors will ensure that:
 exits and entrances are kept clear and free of obstructions at all times;

surfaces are observed for ice and wet or slippery conditions (sand and/or salt
for icy conditions and water mopped immediately with “wet signs” place in the
area);

mats are to be provided in those areas where slippery conditions prevail;

adequate lighting is provided at all exits/entrances, stairways, aisles, and
parking areas
Access and Egress
1.
Areas of access and egress must be adequately lit.
2.
If material may fall on a worker, overhead protection shall be provided.
3.
Access to and egress from a work area located above or below ground level
shall be by stairs, runway, ramp or ladder.
4.
Areas of access and egress shall be kept clear of obstructions.
5.
Areas of access and egress shall be kept clear of snow, ice, or other slippery
material.
6.
Areas of access and egress shall be treated with sand or similar material when
necessary to ensure a firm footing.
Page 223
July 9, 2013
[FARMBOY MARKET LTD
Date of Issue:
July 9, 2013
Approved by:
Location:
1.
The supervisor shall ensure compliance with all applicable Health and Safety
Legislation and Workers Compensation or Insurance Board requirements
regarding first aid in all work places under their supervision.
2.
Should an injury occur, it is essential that first aid be administered immediately
followed by proper medical treatment if necessary.
3.
A first aid kit with the required contents will be available at each workplace
4.
There will be a certified first aider conveniently available at each workplace.
5.
There will be a certified first aider conveniently available on each shift.
6.
The first aider will ensure that an injury treatment record has been completed.
7.
Transportation of an injured worker to a hospital, doctor’s office or worker’s home
will be provided by a supervisor when necessary.
Page 224
July 9, 2013
[FARMBOY MARKET LTD
Date of Issue:
July 9, 2013
Approved by:
Location:
We are required to have:
Posted first aid certificates,
At a minimum 1 first aider per shift must be available and a first aid trained designated backup,
First aid equipment has to be available and accessible.
As an employer we can order (no charge) copies of the First Aid Regulation 1101 and the “In Case of Injury at
Work” poster from the WSIB. Call 1 800 663-6639. Both of these are available in several languages. The
poster is available in 3 sizes.
First Aid Regulation 1101 Brochure
Form 82- In Case of Injury
Size of workplace – per shift training level requirement:
less than 5 workers
Emergency First Aid
more than 5 but less than 15
Standard First Aid
more than 15 but less than
200
Standard First Aid
more than 200
Standard First Aid
First Aid Kit Requirements:
less than 5 workers
Section 8
Section 9
Section 10
more than 200
Section 11
First Aid station – less than 200
Section 9, 10
First Aid room – more than 200
Section 11
Page 225
July 9, 2013
[FARMBOY MARKET LTD
First Aid Responsibilities
Superintendent,
Safety staff
Provide resources and set up medical/first aid facilities to comply with Workplace
Safety and Insurance Act and First Aid Regs.
Superintendent,
Safety coordinator
Ensure that designated employees have completed first aid training and possess
current certificates and that their names are known and posted in the superintendent's
office and first aid station.
Safety staff
Monitor the first aid station and post details of trained first aid personnel on site.
Safety staff,
Supervision,
Trained workers
When an accident occurs, the first trained person on location will administer first aid.
This trained person will then have someone notify the superintendent, the foreperson
(if the superintendent is not available), and the health and safety representative.
Superintendent,
Safety staff
Assess the severity of the injury and ensure that protection has been provided against
continuing or further hazards.
Safety staff,
Trained workers
A person trained in first aid will stay with the injured person until help arrives, and
will inform medical personnel of first aid treatment given.
Safety staff,
Supervision,
Trained workers
Record first aid treatment or advice given to the injured person.
Superintendent,
Supervision
Provide immediate transportation to a hospital, doctor's office, or the worker's home,
if emergency vehicle transportation is not available.
Resources Needed:
1.
2.
3.
4.
Personnel trained in first aid
First aid equipment and supplies
First aid station
MSDS binder.
Notes:
Page 226
July 9, 2013
[FARMBOY MARKET LTD
First Aid
Checklist
General Contractor
# of Workers
Responsibilities
First Aid Kit Requirements
 or 
on Site
Provide and maintain a first
aid station with a first aid box.
1-5
A current First Aid manual

1 card of safety pins

12 adhesive dressings individually wrapped
Ensure that the first aid station
is at all times in the charge of a
4 sterile 3” square gauze pads
worker who,
2 rolls of 2" gauze bandage
 Has a valid emergency first
aid certificate and
2 field dressings, 4" square or 2x4"
 Works in the immediate
vicinity of the station.
1 triangular bandage
aid station with a first aid box.
5 - 15






1 card of safety pins


12 sterile 3" square gauze pads

Ensure that the first aid station 4 rolls of 2" gauze bandage
is at all times in the charge of a
worker who,
 Has a valid emergency first 4 sterile surgical pads suitable for pressure
aid certificate and
dressings
6 triangular bandages




2 rolls of splint padding

1 roll-up splint

Page 227
July 9, 2013
[FARMBOY MARKET LTD
aid station with a first aid box,
1 stretcher and 2 blankets.
15 - 200

24 safety pins

1 basin, preferably stainless steel


2 rolls of 1” adhesive tape

12 rolls of 1” gauze bandage

Ensure that the first aid station
is at all times in the charge of a 48 sterile 3" square gauze pads
worker who,
 Has a valid emergency first
aid certificate and
6 sterile surgical pads suitable for pressure
dressings




12 triangular bandages

Splints of assorted sizes

2 rolls of splint padding

Page 228
July 9, 2013
[FARMBOY MARKET LTD
First Aid Log Sheet
This form must be completed by the First Aider or designate and kept available.
Name of Injured Person
Date of Injury (D/M/Y)
Time of Injury
Name of Witness(es)
Nature/Location of
Treatment
Name of First Aider
Time of Injury
Name of Witness(es)
Nature/Location of
Treatment
Name of First Aider
Time of Injury
Name of Witness(es)
Nature/Location of
Treatment
Name of First Aider
Page 229
July 9, 2013
[FARMBOY MARKET LTD
Date of Issue:
July 9, 2013
Approved by:
Location:
Farmboy Market Ltd will provide transportation to the hospital, doctor’s office or worker’s
home.
The first method of transportation if required is an ambulance.
In the circumstance that this method is not appropriate then Farmboy Market Ltd will provide
transportation via a company vehicle, or a taxi. The worker will be transported with the first
aid attendant.
Should the employee refuse transportation, Farmboy Market Ltd will attempt to:
1. Identify any other method of transportation that the worker would prefer.
2. Reiterate the importance of accepting the transportation to the hospital, doctors
office or workers home.
3. Call 911 and get the ambulance attendant to administer medical attention on
site.
4. The worker will not be allowed to continue work until medical clearance is
provided.
Responsibilities of the individual traveling with the injured worker:
1.
2.
3.
4.
5.
Maintain administering first aid.
Ensure to take the PINK WSIB Treatment Memorandum with you to the hospital
Maintain contact with Farmboy Market Ltd providing updates
when the worker has reached their destination.
Return to Farmboy Market Ltd to provide additional follow-up and
complete the injury documentation.
Additional duties may be added based on each individual circumstance.
Page 230
July 9, 2013
[FARMBOY MARKET LTD
Emergency Numbers
Date of Issue:
July 9, 2013
Approved by:
Location:
Date:
Location:
Ambulance:
Police:
Fire Department:
Municipal Water Dept:
Municipal Electrical Dept:
Occupational Health & Safety:
Other:
Emergency Response Team
Communication:
First Aiders:
Site Location:
Other:
Prime Contractor (Owner):
Office Phone:
Home Phone:
Sub-Contractor:
Office Phone:
Home Phone:
Page 231
July 9, 2013
[FARMBOY MARKET LTD
Flammable Liquids
Date of Issue:
July 9, 2013
Approved by:
Location:
Types of Flammable liquids used/stored at our facilities could include:
Gasolines, oil, paint, paint thinner, some floor cleaning products etc.
Flammable liquids shall be handled in such a manner to prevent the hazard of explosion or
fire
Flammable liquids shall be dispensed, and removed from any potential source of ignition,
not dispensed indoors, placed in a proper container to prevent any leakage or spillage, and
handled in a manner that prevents any leakage or spillage. If there is a spill or a leak, area
will be contained, ignition sources removed and area cleaned up using absorbent and
proper disposal procedures followed.
Flammable liquids must be placed in sealed containers that prevent any leakage and
spillage, stored in designated areas only, and away from sources of ignition.
Page 232
July 9, 2013
[FARMBOY MARKET LTD
Food Safety
Date of Issue:
July 9, 2013
Approved by:
Location:
Food Safety
Farmboy Market Ltd is committed to ensuring that all employees who have food
preparation responsibilities are informed of our food safety policy.
Food Safety is a mandatory requirement and a priority for our organization and we
are committed to executing a safe, high standard of food handling practices.
We will provide:
1.
Clean, sanitary facilities that meet or exceed the established standards for
protection, storage and handling of foods.
2.
Compliance with all Federal, Provincial and Municipal laws as they relate to
food safety, hygiene and sanitation.
3.
Sanitary conditions that prevent the potential of cross contamination and or
food borne illness. Each handler of food product must ensure proper hygiene,
follow receiving and food storage procedures, temperature controls,
sanitation, pest control and food preparation practices.
4.
Employees will wear appropriate hat, hair net, glove protection at all times.
The overall food safety responsibility and handling practices are the collective
responsibility of the food producer, manufacturer and distributor.
All employees involved in handling food, will adhere to our food safety and
handling procedure.
Page 233
July 9, 2013
[FARMBOY MARKET LTD
Hand Tools
Date of Issue:
July 9, 2013
Approved by:
Location:
Hand Tools
The following guidelines for hand tool use will be followed:









Hand tools shall be made of material of good quality and shall be appropriate for the
work for with they will be used.
Hand tools shall be used only for the specific purpose for which they are designed.
When constructed with wooden handles, hand tools shall be made of the best quality,
straight grained material, which is suitable shape and size, and which is hard enough to
withstand blows without mushrooming.
When using in an area where there is a risk of an explosive atmosphere being ignited,
hand tools shall be of a non-sparking type.
Hand tools consist of hammers, sledges, and cold chisels. Cutters, punches and other
similar shock tools should be made of carefully selected steel, which is hard enough to
withstand blows without mushrooming.
Hand tools shall be tempered, dressed and repaired only by properly qualified persons.
Hand Tools shall be provided with protection for their sharp edges or sharp points when
not in use.
Hand tools shall not be allowed to lie on floors, passageways or areas where they may
cause someone to fall or trip.
Hand tools shall be inspected regularly and replaced or repaired when found to be
defective.
Page 234
July 9, 2013
[FARMBOY MARKET LTD
Power Tools – Electric
Safe Practice


Keep your work area clean and well lit.
Do not operate power tools in explosive atmospheres, such as in the presence of
flammable liquids, gases, or dust.

Double insulated tools are equipped with a polarized plug. This plug will fit in a
polarized outlet only one way.

Avoid contact with grounded surfaces such as pipes, radiators, ranges, and
refrigerators.

Do not expose power tools to rain or wet conditions.

Do not abuse the cord. Never use the cord to carry the tools or pull the plug from the
outlet. Keep cord away from heat, oil, sharp edges or moving parts. Replace
damaged cords immediately.

When operating a power tool outside, use an outdoor extension cords marked “W-A”
or “W”.

Dress properly. Do not wear loose clothing or jewelry. Contain long hair. Keep your
hair, clothing and gloves away from moving parts.

Avoid accidental starting. Be sure switch is off before plugging in.

Remove adjusting keys of wrenches before turning the tool on.

Use safety equipment. Always wear eye protection. Dust mask, non-skid safety
shoes, hard hat, or hearing protection must be used for appropriate conditions.

Use clamps or other practical way to secure and support the work piece to a stable
platform.

Do not force tool. Use the correct tool for your application.

Disconnect the plug from the power source before making any adjustments,
changing accessories, or storing the tool.

Maintain tool with care. Keep cutting tools sharp and clean.Check for misalignment or
binding of moving parts, breakage of parts, and any other condition that make affect
the tools operation.
Page 235
July 9, 2013
[FARMBOY MARKET LTD
Power Tools – Air
Safe Practices
 Many different types of tools are powered by compressed air. They are fast,
powerful, and ideal for repetitive tasks such as the nailing of large areas of roofing
deck or chipping or breaking concrete. A compressor, powered by a combustion or
electric motor, supplies the air for the tools.
 Run combustion engines outside or in a well-ventilated area to prevent build up of
carbon monoxide gas. Always keep a fire extinguisher near flammable liquids.
 When moving compressors to another location, ask for help or use mechanical
devices to prevent back injuries.
 Occasionally workers suffer eye injuries when compressed air is used to blowout
formwork. Wear safety goggles and respiratory protection.
 Always secure hose connections with wire or safety clips to prevent the hose from
whipping except when automatic cut-off couplers are used.
 Make sure hoses are clear of traffic and pose no tripping hazards.
 Replace worn-out absorption pads and springs. Too much vibration of the tool can
damage nerves in fingers, hands, and other body parts.
 Some tools have a high decibel rating – for instance, jack hammers and impact drills.
To prevent hearing loss, always wear hearing protection.
 Keep hands away from discharge area.
 Match the speed rating of saw blades, grinding wheels, cut-off wheels, etc. to tool
speed. Too fast or too slow a rotation can damage the wheels, release fragments,
and injure workers.
 Never use air to blow dust or dirt out of work clothes. Compressed air can enter the
skin and bloodstream with deadly results.
 Turn off the pressure to hoses when the system is not in use.
 Turn off the air pressure when changing pneumatic tools or attachments.
 Never “kink” a hose to stop air flow.
 Most air powered tools need very little maintenance. At the end of the shift, put a
teaspoon of oil in the air inlet and run the tool for a second or two to protect against
rust.
 Dust, moist air, and corrosive fumes can damage the equipment. An inline regulator
filter and lubricator will extend tool life.
 Before start-up, check the couplings and fittings, blow out the hose to remove
moisture and dirt, and clean the nipple before connecting the tool. Set the air
pressure according to the manufacturer’s specifications and open gradually.
Page 236
July 9, 2013
[FARMBOY MARKET LTD
Heat Stress
Date of Issue:
July 9, 2013
Approved by:
Location:
Explain dangers
When your body’s cooling system can’t keep up with the heat, you dehydrate and your temperature
rises above 38oC. You get heat related illnesses such as:
 Heat rash (plugged sweat glands)
 Heat cramps (sweating has caused salt loss)
 Heat exhaustion
 Heat stroke (very serious – you can die).
Heat Exhaustion
Symptoms
 Weakness, feeling faint
 Headache
 Breathlessness
 Nausea or vomiting
 Difficulty continuing work.
Treatment
Get medical aid and cool down (move to a shaded area, loosen clothing, drink cool water). It takes
30 min. at least to cool the body down from heat exhaustion, and if it’s not treated promptly, it can
lead to heat stroke.
Heat Stroke
Symptoms
 Confusion and irrational behavior
 Convulsions
 Unconsciousness
 No sweating – hot, dry skin
 High body temperature – 40oC or more.
Page 237
July 9, 2013
[FARMBOY MARKET LTD
Treatment
If a co-worker shows symptoms of heat stroke, you should act fast.
 Call the local emergency number and get the worker to the hospital.
 Take aggressive steps to cool the worker down (immerse in a tub of cool water or cool
shower, spray with a hose, wrap in cool, wet sheets and fan rapidly).
 If the worker is unconscious, do not give anything to drink.
Controls
How to avoid heat stress in the first place:
 Wear light, loose clothing that allows sweat to evaporate. Light coloured garments absorb
less heat from the sun.
 Drink small amounts of water (8oz) every half hour. Don’t wait until you’re thirsty.
 Avoid coffee, tea, beer, or other drinks that make you go to the bathroom frequently.
 Avoid eating hot, heavy meals that increase your body temperature.
SUNBURN
Explain Dangers
Sunburn is the affect of ultraviolet (UV) radiation on the skin.
Ultraviolet radiation can also cause cataracts, eye damage, and premature aging of the skin.
When you work in the sun, especially in spring and summer, you need to minimize the hazards of
UV exposure.
Controls
1. Wear a shirt and long pants to cover most your skin.
2. Protect the rest of your skin with sunscreen. Use SPF 30 or higher. Follow the instructions
about how often to reapply. Don’t forget your ears. The more your sweat the more often you
need to reapply sunscreen.
3. Protect your eyes. Wear safety sunglasses if the tint doesn’t interfere vision. (Most safety
glasses – clear or tinted – decrease UV exposure.)
4. Avoid contact with substances known to cause photosensitization, such as coal tar.
5. Use UV-blocking lipbalm too.
When the UV index is high (7 or higher) you can get sunburned in only 15 – 20 minutes.
Page 238
July 9, 2013
[FARMBOY MARKET LTD
Housekeeping and Waste
Date of Issue:
July 9, 2013
Approved by:
Location:
Good Housekeeping is an effective operating practice which results in reduced accident
rate and increased employee morale.
Good Housekeeping practices ensure that:








a sufficient number of garbage containers are provided, used and regularly
cleared. (Use separate containers for broken glass or flammable liquid rags.)
all work surfaces are in safe condition and kept clean and dry.(adequate supply
of cleaning materials should always be available).
storage space is adequate and clearly marked (Flammable materials stored in
flammable cabinets).
employees trained to recognize hazards and report them to their supervisor.
rooms used for storing janitorial materials and equipment shall be maintained
in accordance with good hygiene practices,
janitorial work that may cause dusty conditions shall be done in a manner that
will minimize contamination of air by dust.
waste materials shall be removed from work areas as necessary to protect the
health and safety of workers.
the employer in consultation with the Rep shall develop, establish and put into
effect, measures and procedures to ensure that waste materials contaminated
with hazardous materials that are likely to endanger the health and safety of a
worker are collected, contained, identified, transported, handled, stored and
treated in a manner that will not endanger the health and safety of a worker.
Page 239
July 9, 2013
[FARMBOY MARKET LTD
Hygiene Facilities
Date of Issue:
July 9, 2013
Approved by:
Location:
Toilets and washbasins for the use of workers shall:

be provided in accordance with the requirements for sanitary facilities as set out in
part 3 of the Ontario Building Code;

have hot and cold running water for the washbasins

have reasonable personal hygiene and equipment, including soap dispensers, towels
and dryers;

where a worker is exposed to hazardous/infectious materials be instructed to wash
hands before consumption of food, cigarettes etc.
Potable water will be provided to all employees and the employee will ensure that:

no food or drink shall be consumed or kept where infectious materials, hazardous
chemicals are used, handled or stored.
Page 240
July 9, 2013
[FARMBOY MARKET LTD
Ladders
Date of Issue:
July 9, 2013
Approved by:
Location:
Employees will adhere to the following procedures:
 Except for a step stool, a worker will not stand on a chair, box or other loose
object while working;
 A chair, box or other loose object will not be used to support a ladder, scaffold or
working platform.
 A ladder used as a regular means of access between levels of structure shall rise
at least 900mm above the highest point to be reached by any person using the
ladder, or one of the uprights shall be continued to the height to serve as a
handrail at the top. (The ladder shall have a clear space of at least 150mm behind
every rung.)
 Ladders shall not stand on loose brick or other loose packing, but shall have a
level firm footing.
 Undue sagging of ladders shall be prevented.
 Ladders shall be equally and properly supported on each upright.
 Ladders having a missing defective rung shall not be used.
 No ladder having rungs, which depend, for it’s on support, on nails, spikes or
other similar fixing, shall be used.
 Any ladder identified as unsafe/unfit shall be condemned and removed from use
(Condemned ladders will be immediately destroyed).
 when a stepladder is being used as a self-supporting unit, the legs shall be fully
spread and its spreader shall be locked.
 no worker shall stand on the top of or on the pail shelf of a stepladder.
 we will comply with the OHSA and its regulations concerning ladders.
Page 241
July 9, 2013
[FARMBOY MARKET LTD
The worker shall ensure that every ladder:
 is securely fixed so that it cannot move from its top or bottom place of rest.;
 if it cannot be secured from the top, it shall be securely fastened at the base.
 if fastening the base is impossible, a worker shall be stationed at the foot to prevent
slipping.
When a ladder connects different floors:
 the ladders shall be staggered.
 a protective landing with the smallest possible opening shall be provided at each floor
and shall be free of obstruction.
 a safety cage that meets the requirements of Section 84.2 of the Industrial
Regulations for Construction Projects shall be provided.
Portable ladders shall be stored so that:
 they are easy to access.
 they can be easily and safely withdrawn for use.
 they are not exposed to the weather, excessive heat or excessive dampness.
 they are exposed to good ventilation.
 if horizontal, they are sufficiently supported to avoid sagging and permanent set.
Page 242
July 9, 2013
[FARMBOY MARKET LTD
Lock Out Procedure
Date of Issue:
July 9, 2013
Approved by:
Location:
Lockout Definition:
A written method to ensure that a machine or process that is shut down for maintenance or
other procedure is secured against accidental start-up or movement for the duration of the
procedure. Block-out includes the insertion of a solid device to prevent movement.
The term “lock-out” refers to a set of personal safety practices and procedures that must be
used before entering a dangerous work area that is associated with any energized
machine, device or energy transmission line for any reason.
Lockout consists of:
 turning off the controls to the machine, device or power transmission line.
 turning off the energy supply.
 securing the machine, device or power transmission line in a de-energized state
(by applying blocks, by applying a padlock to which the worker has the only key).
 to ensure that the controls and power are turned off for as long as the worker is in
the dangerous area and until the worker removes the lock(s)
 in order for the lockout to be effective in preventing accidents and injuries, it must
be supported by clear policy, procedures and comprehensive training program.
Scope:
The purpose of this procedure:
 to provide a healthy and safe work environment at Farmboy Market Ltd , to take a
pro-active approach to loss prevention and prevent accidents from happening and to
comply with all pertinent legislation pertaining to our workplace.
Compliance:
ALL employees of Farmboy Market Ltd are required to comply with the restrictions and
limitations imposed upon them during the use of a lockout. The authorized employees are
required to perform the lockout in accordance with this procedure. All employees, upon
observing a machine or piece of equipment, which is locked-out, shall not attempt to start,
energize or use that machine or equipment.
Page 243
July 9, 2013
[FARMBOY MARKET LTD
Machines and Equipment
Date of Issue:
July 9, 2013
Approved by:
Location:
The maintenance schedule for all tools and equipment will follow the manufacturers’
suggested preventative maintenance program in the owner’s manual.
Procedures:
Any defect and/or safety hazard will be documented on the hazard report form and all
employees will immediately report to the supervisor. The supervisor will immediately take
appropriate action to rectify the safety hazard as soon as possible. The machine/tool will not
be used until it is repaired or until the hazard has been eliminated.
The manager is responsible for the regular maintenance of all machinery and tools.
Page 244
July 9, 2013
[FARMBOY MARKET LTD
Maintenance Program
Date of Issue:
July 9, 2013
Approved by:
Location:
Purpose:
This section identifies the importance of proper maintenance as a vital part of our safety
program.
In addition to ensuring that workers use the tools and equipment properly, it is vital that tools
and equipment be properly inspected, maintained, and kept in good repair. Our
maintenance program will reduce the risk of injury, damage and lost production.
Maintenance Personnel Qualifications:
The qualifications of maintenance personnel are the key to the success of our maintenance
program. All individuals who perform maintenance work will have the appropriate skills,
accreditation and/or certification. This certification applies both to company employees and
to contracted maintenance services.
Operator Qualifications and Training
All individuals who operate our mobile equipment, forklift trucks, vehicles etc. will have the
appropriate skills, accreditation and/or certification. This applies to both company
employees and contracted equipment services.
The approval process includes the following:
1.
Possession of a valid driver’s license appropriate to the type of equipment.
2.
Successful completion of a practical operating exam administered by competent
and authorized personnel.
3.
Vision test to meet the appropriate standard. Vision tests must be conducted by
competent and authorized personnel.
4.
Hearing test with or without a hearing aid must be adequate for the specific
operation. Hearing tests will be conducted by competent and authorized medical
personnel.
5.
No history of epilepsy or of a disabling heart condition or any other physical
disability or impairment.
Page 245
July 9, 2013
6.
[FARMBOY MARKET LTD
The operator will be trained in the following:

their responsibilities to operate the equipment in a safe manner;

familiarity and comprehension of safety requirements for the piece of
mobile equipment which they intend to operate;

manufacturer's operating and maintenance procedures;

how to communicate to maintenance personnel when there is a problem
with a specific piece of equipment;

hand signals and/or other requirements set by the company, owner, or
dictated by site conditions
Records:
The maintenance program will contain a recording system. Part of this system is be made
up of inventories and schedules. In addition, the recording system should document what
maintenance work was done, when, and by whom.
Monitoring:
The monitoring functions in a maintenance program fall into two areas.
First, the people responsible for operating and/or maintaining equipment must monitor that
equipment to ensure that appropriate checks and maintenance are done.
Secondly, management will monitor the entire program to ensure that it is functioning in
accordance with company policy.
Scheduled Inspections and Maintenance:
All mobile equipment is to be inspected and maintained according to the following
Equipment Inspection Schedule as a minimum. Records of all inspections and maintenance
are completed and maintained for review and approval.
Maintenance of equipment, release of lubrication fluids, etc., is performed only in approved
areas. Spills and leaks from equipment are cleaned up promptly.
Page 246
July 9, 2013
[FARMBOY MARKET LTD
Equipment Inspection Schedule
Type of Equipment
Forklift Trucks
Dollies
Pump Trucks
Miscellaneous
Company Vehicles
Lifting Devices
Type of Inspection
Schedule
Complete inspection and
certification
Before put to work and
annually
Critical items, controls, overall
functioning
Daily
Safety device, hooks, cables,
electrical
Monthly
Complete inspection
Every 3 months
Repair
When failure occurs
Preventative maintenance
Manufacturer’s
recommendation
Complete inspection
Before put to work
Repair
When failure occurs
Manufacturer’s
recommendation
Operator’s checklist
Daily
Complete inspection
Before put to work
Complete inspection
Every 3 months
Repair
When failure occurs
Manufacturer’s
recommendation
Deformation, cracks, corrosion,
etc.
Daily or before each use
Regular inspections of all devices
Every 3 months
Page 247
July 9, 2013
[FARMBOY MARKET LTD
Pre-Operation Checks
Walk around checks on all pieces of mobile equipment are necessary to ensure the unit is
safe to operate both from the personnel standpoint and for the equipment; that is, all fluids
must be at the correct level and all components must be intact.
A.
Check for personnel in the cab area and around the equipment.
Before the operator commences the pre-start checks, the operator should check
the cab area for other operators and others who may be working around the
equipment.
B.
Visual check
The operator should walk completely around the equipment looking underneath
the equipment, in the engine compartment, and in the cab.
C.
Brake Lines
Visually check the brake lines for leaks. Check for moisture on the brake line.
Report any leaks to maintenance for repair as soon as possible. DO NOT
operates equipment with brake leaks.
D.
Steering Assembly

Check the tie rod ends, pins and keepers, bell cranks, drag links, ball
joints, steering rams and hydraulic hoses.

Check that all the joints are tight.
 Report any faulty conditions to your supervisor.
Note: Never operate a truck with faulty steering.
E.
Front Tires
Conduct the following checks on the front tires:

Visually check the tires for deep cuts, separations and embedded rocks,
nails, or any other foreign material.

Check for tire bulges at the road surfaces which indicate low air pressure.

Check the rims for cracks and breaks.

Check the valve stems for wear and cuts.
Page 248
July 9, 2013
F.
G.
[FARMBOY MARKET LTD
Front Wheel Lugs

Check the front wheel lugs each day.

Report any loose or broken wheel lugs.

If there are broken or loose, do not operate equipment.

Report the condition to your supervisor.
Front Suspension
Check the front suspension for bottoming out and also check that all fastening
devices are in place.
H.
Fluid Levels
Check all the fluid levels at the beginning of the shift with the equipment on level
ground. Refer to the manufacturer's requirements to ensure the proper
procedure is followed.
If the fluid level is low, notify your supervisor. Do not operate the equipment until
the appropriate fluid level is brought up to operational level.
I.
Fluid Leaks
Look for fluid leaks while checking the fluid levels. There may be fluid lines or
gaskets that are leaking.
Make a visual check to see if fluid is running down the side of the engine block
or any other areas while the engine is running.
J.
Fan Belts, Blower Belts, Alternator Belt etc.
Check that all belts are in place, tight, and in good condition,
K.
Air Tanks
Check the following air tanks:

The Main Air Tank. The operator should drain the tank twice a shift during
the winter months and at the beginning of each shift at other times. Take
caution when draining air tanks because of the sludge and water that
comes out. The tanks should be drained until clean air is visible.
Page 249
July 9, 2013
[FARMBOY MARKET LTD

Front Air Application Tank. The operator should drain the tank twice a shift
in the winter months and at the beginning of each shift at other times.

Rear Air Application Tanks. The operator should drain the tank twice a shift
in the winter months and at the beginning of each shift at other times.
All air lines should be checked for any damage or deterioration during the check
on air tanks.
L.
Hoist Rams
Visually check the hoist rams to ensure that the hoist anchor pins and keepers
are in place. Check the condition of the hydraulic hose and look for leaks.
Report any concerns to your supervisor.
M. Main Frame
Visually check the main frame for cracks and report any problems to the
supervisor.
N.
Lights
Turn on all equipment lights to see they are working properly including;
headlights, clearance lights, and back-up lights.
All faulty lights will be replaced prior to using equipment.
O.
Glass
Check that the windshield, windows and mirrors are clean and free of cracks.
P.
Handrails and Ladder
Check the condition of the handrails and ladder and look for loose handrails or
rungs. Report any unsafe conditions.
Q.
Wheel Chocks
Ensure that the truck is equipped with two wheel chocks mounted in a readily
accessible place.
Page 250
July 9, 2013
R.
[FARMBOY MARKET LTD
Seat Belts
Check that the truck has seat belts. It is important that the operator should use
them.
S.
Fire Extinguishers
Every piece of equipment must be equipped with adequate fire extinguishers in
good condition. Faulty fire extinguishers must be replaced immediately.
T.
Back Up Alarm
Check that the backup alarm is working correctly.
Tools, Equipment and Vehicles Maintenance Program
It is our policy to ensure that all tools, equipment and vehicles are well maintained in order
to reduce the risk of accidents or injuries.
1. Only properly trained workers are to use tools, equipment and vehicles.
2.
Inspect all tools, equipment and vehicles before using.
3.
For vehicles, inspection will consist of doing a circle check.
4.
If applicable, maintenance schedules for all tools, equipment and vehicles are to
be respected.
5.
Each jobsite supervisor is to conduct a bi-weekly inspection of all tools,
equipment and vehicles on the site. This inspection is recorded bi-weekly using
an Inspection Checklist.
6.
If at any time a worker judges that a tool, equipment or vehicle is unsafe for use,
they are to properly tag the item and inform the supervisor immediately.
7.
Tools, equipment or vehicles that are tagged unsafe shall be either repaired or
replaced. Head office shall be informed.
Page 251
July 9, 2013
[FARMBOY MARKET LTD
Maintenance Service Log
Date
Equipment
Service Performed
Performed By
Page 252
July 9, 2013
[FARMBOY MARKET LTD
Material Handling Equipment
Date of Issue:
July 9, 2013
Approved by:
Location:
Forklifts
Properly operated forklifts make material handling effortless. However, when the forklift or
operator limitations are exceeded they can be very dangerous.
Adhering to the following general operating rules can greatly reduce the risk of personal
injury and property damage:
1.
Operate only if you have been trained.
2.
Know the manufacturer’s manual. Never exceed manufacturer’s load rating.
3.
Inspect all components prior to use.
4.
Keep forks and speed low at all times.
5.
When parked, always place forks flat on the ground.
6.
Drive in reverse when moving bulky items to avoid blind spots.
7.
Ensure forks are fully seated and square when lifting pallets.
8.
Do not move damaged or improperly loaded pallets.
9.
Do not carry passengers.
10. Never leave a machine unattended with an elevated load.
11. The use of a seat belt is required.
Page 253
July 9, 2013
[FARMBOY MARKET LTD
Lift Truck Daily Circle Check
Capacity of this truck: ______Make: _______ Truck #:__________ Serial #: ________________
Circle
OK
Report
N/A
OK
Report N/A
Fluid Leaks
Underneath
Forks for damage
Forks Spread &
locking pins
Carriage & Backrest
Guard
Lifting Chains
Loose objects
Fire Extinguisher & tag
Propane cylinder &
clamps
Propane fuel level
(Elec)
Battery cable &
plug(Elec)
Location of
manufacturer’s
manual
Other requirements in
Manufacturer’s manual
Notes
Hydraulic Hoses
Mast Overview
Wheels & Tires
Overhead & other
guards
The lift truck shall only be started with the operator in the driving position.
Operational
OK
Report
N/A
OK
Hom
Operator’s safety switch
Start out-of-gear Safety
switch
Hydraulic functions as
applicable
Up & Down
Tilt
Reach
Side Shift
Clamp &
Rotate
Garuges & warning
lights as
Applicable
Oil pressure
Water
Temperature
Battery Charge
Lights
Forward & backward
motion
Steering play
Brakes (service) &
plugging
Breaks (parking)
Backup warning signal
Power Source
Engine fluids, where
applicable
Oil
Engine coolant
Starting Battery
Fuel, liquid or
propane
Notes
Inspected by:
Report
N/A
Signs of leaks on floor
Notes
OK
Report
N/A
OK
Report
N/A
Motive battery, where
applicable
Visual
condition
Terminal
condition
Charge level
Cell check
Date:
Time:
Page 254
July 9, 2013
[FARMBOY MARKET LTD
Noise
Date of Issue:
July 9, 2013
Approved by:
Location:
Farmboy Market Ltd will ensure that measures are taken to reduce noise levels in the
workplace below 85 dbA. If this is not practicable, the exposure will be limited, or hearing
protection will be worn in all areas where a noise level exceeds 85 dbA.
The Employer Shall:

Develop and implement a Company hearing conservation program.
The Supervisor shall:

Identify area where workplace noise may be above 85 dbA;

Recommend engineering controls and administrative controls to reduce noise;

Assist in providing training to employees on the importance of hearing protection and
complying with the hearing program;

Ensure PPE is adequate, used, maintained and stored properly.
The Worker can:

Participate in the hearing conservation program as prescribed.
The Worker shall:

Use personal protective equipment as prescribed.
Page 255
July 9, 2013
[FARMBOY MARKET LTD
Non Routine Work
Date of Issue:
July 9, 2013
Approved by:
Location:
We will not have employees perform non routine work.
Non Routine Work is defined:
Is anything that is not part of an employee’s routine, it may be unfamiliar to them or
pose a danger due lack of knowledge or understanding.
In such cases:
All employees:
1.) Are required to stop what you are doing, and report your concerns to
the Supervisor/Site Foreman and wait for instruction or direction or
clarification of safe operating procedures and safe operating processes
to be clearly defined.
2.) Ask for instruction and direction.
DO NOT PERFORM TASKS YOU UNSURE OF.
If further assistance is required, you can consult your Joint Health and Safety
Committee and the Employer.
Page 256
July 9, 2013
[FARMBOY MARKET LTD
Date of Issue:
July 9, 2013
Approved by:
Location:
In areas where PPE is required it shall be worn, i.e. safety boots, safety glasses,
hearing protection etc.
Personal Protective Equipment shall:

be properly used and maintained;

be a proper fit;

be inspected for damage or deterioration;

be stored in a convenient, clean and sanitary location when not in use.
The employer shall:
 ensure that all PPE/Devices are available;
 ensure that protective equipment is maintained in good order;
 ensure that workers use required protective equipment.
The supervisor shall:
 ensure that the worker follows procedures for use of protective equipment;
 ensure that the worker is trained in the care, use, limitation of the device before
wearing or using it for the first time and at regular intervals thereafter;
 ensure that workers are aware of the hazards associated with their job and
protective equipment requirements.
The Worker shall:
 participate in instruction and training of use and maintenance of protective
equipment or devices prior to use;
 use, wear protective equipment required as prescribed;
 not remove or make ineffective any protective device.
Page 257
July 9, 2013
[FARMBOY MARKET LTD
Progressive Discipline
Date of Issue:
July 9, 2013
Approved by:
Location:
Progressive Discipline:
1st Warning/Reprimand
2nd Warning/Reprimand
3rd Warning/Reprimand
4th Warning/Reprimand
Verbal
Written
Suspension without pay
Dismissal
The following conduct on the part of the employee may be cause for discipline up to and
including dismissal from Farmboy Market Ltd
1.
Not following the company Health and Safety Policy and Procedures, including the
use of prescribed personal protective equipment.
2.
The use of air nozzles for personal clean up.
3.
Possession or consumption of alcohol on the Employer’s premises, or project sites.
4.
Being Impaired by alcohol or a narcotic drug or consumes alcohol or narcotics
while at work, performing work, including working with machine, devices or things.
(Machinery, vehicles etc)
5.
Driving while impaired at work, performing work, on duty.
6.
Unprovoked assault during working hours.
7.
Willful damage to the premises of the Employer or of its equipment or the property
of the workplace or article, thing of other employees.
8.
Theft of the property of the employer or the property of a fellow employee.
9.
False statement on employment application form pertaining to medical history.
10. Falsification of time records.
Page 258
July 9, 2013
[FARMBOY MARKET LTD
Slips, Trips and Falls
Date of Issue:
July 9, 2013
Approved by:
Location:
Slips, Trips and Falls account for a large portion of injuries in the workplace today.
A work surface shall be kept free of:


obstructions and hazards;
cracks, holes and bumps that may endanger a worker.
A work surface shall not have any finish or protective material used on it that is likely to
make the surface slippery.
If wet process is used, or wet conditions are present on a work surface and they cause the
surface to be slippery, steps necessary to remedy the situation shall be taken including:

the use of non-slip work surfaces;

the provision of dry-standing places or non-slip mats;

the provision for drainage which is adequate for the circumstances;

the use of water resistant, non-slip footwear by workers who may be used on the work
surface.
Page 259
July 9, 2013
[FARMBOY MARKET LTD
Smoking Policy
Date of Issue:
July 9, 2013
Approved by:
Location:
Smoking:
Effective July 11, 1990 every workplace was required by the smoking in the workplace act
to restrict on the job smoking
The act prohibits smoking in enclosed workplaces and it is a policy of this Municipality that
workplaces will be smoke free.
AS OF DECEMBER 31, 2006 THIS POLICY WILL BE REPLACED BY THE SMOKEFREE ONTARIO ACT.
Prohibition
1. (1) No person shall smoke tobacco or hold lighted tobacco in any enclosed workplace.
2005, c.18, s.9
(2) No person shall smoke or hold lighted tobacco in the following places or areas;
(1.) A school as defined in the Education Act.
(2.) A building or the grounds surrounding the building of a private school,
where the private school is the only occupant of the premises, or the
grounds annexed to a private school where the private school is not the
only occupant of the premises.
(3.) Any common area in a condominium, apartment building or university
or college residence, including, without being limited to, elevators,
hallways, parking garages, party or entertainment rooms, laundry
facilities, lobbies and exercise areas.
(4.) A day nursery within the meaning of the Day Nursery Act.
(5.) A place where private-home day care is provided within the meaning of
the Day-Nursery Act, whether or not children are present.
(6.) The reserved seating area of a sports arena or entertainment venue.
(7.) A prescribed place or area. 2005, c.18, s.9
Page 260
July 9, 2013
[FARMBOY MARKET LTD
Employer Obligations:
(1) Every employer shall, with respect to an enclosed workplace or a
place or area mentioned in subsection (2) over which the
employer exercises control
(2) Ensure compliance with this section;
(3) Give notice to each employee in an enclosed workplace or place
area that smoking is prohibited in the enclosed workplace, place
or area in a manner that complies with the regulations, if any,
(4) Post any prescribed signs prohibiting smoking throughout the
enclosed workplace, place or area or over which the employer has
control, including washrooms, in the prescribed manner,
(5) Ensure that no ashtrays or similar equipment remain in the
enclosed workplace or place or area, other that a vehicle in which
the manufacturer has installed an ashtray;
(6) Ensure that a person who refuses to comply with subsection (1) or
(2) does not remain in the enclosed workplace or place or area;
and
(7) Ensure compliance with any other prescribed obligations. 2005, c.
18, s. 9.
Prohibition:
No Employer or person acting on behalf of an employer shall take any of the following
actions against an employee because the employee has acted in accordance with or has
sought the enforcement of this Act,
(1)
(2)
(3)
(4)
Dismissing or threatening to dismiss the employee.
Disciplining or suspending the employee, or threatening to do so.
Imposing a penalty upon the employee.
Intimidating or coercing the employee 200, c. 18. s. 9.
Page 261
July 9, 2013
[FARMBOY MARKET LTD
Vehicle Backing Up Safety
Date of Issue:
July 9, 2013
Approved by:
Location:
BACKING UP
Reversing vehicles and equipment on construction projects pose a serious problem for personnel on
foot.
BLIND SPOTS
The main problem with reversing vehicles and equipment is the operators ability to see all sides of
the vehicle…they may have restricted view or what we term “blind spots”. Around heavy equipment
such as delivery trucks there are blind spots where the operator has no view or only limited view.
Consequently, the driver or operator must rely on mirrors or signalers to back up without running into
someone or something. Dump trucks and cranes are the kind of equipment that can hit overhead
power lines. Be aware of power line contact whenever a crane, dump truck or other vehicle is going
to be operated near overhead electrical conductor.
ACCIDENT PREVENTION – To prevent injuries and deaths caused by vehicles and equipment
backing up.
Site Planning
Signallers
Training
SITE PLANNING Where ever possible, site planners should arrange for drive through operations to
reduce the need for vehicles to back up. Foot traffic should be minimized where trucks and
equipment operate in congested areas such as excavations. Where feasible, a barricade can help
protect workers. The hazards of reversing vehicles can also be reduced through separate access
for workers on foot.
Page 262
July 9, 2013
[FARMBOY MARKET LTD
Violence/Harassment in the Workplace Policy
Date of Issue:
July 9, 2013
Approved by:
Location:
Violence/Harassment in the Workplace Policy
Farmboy Market Ltd is proud of its tradition of a collegial work environment in which people
are treated with respect and dignity. Each person has a right to work in a professional
atmosphere that promotes equal opportunities and prohibits discriminatory practices. We
will not tolerate harassment, whether verbal, physical or environmental.
The purpose of this policy is:





To maintain a working environment that is free from violence and harassment.
To alert all employees in the workplace that violence and harassment in the
workplace is an offense under the law.
To set out types of behavior that may be considered offensive;
To establish a mechanism for receiving complaints of violence and harassment and
to provide a procedure by which we will deal with these complaints, and
To provide an example of the steps a responsible employer can take towards
maintaining a working environment in which all employees treat each other with
mutual respect.
SCOPE:
Farmboy Market Ltd maintains a zero tolerance standard of violence in the workplace. The
scope of this policy is to provide our employees with guidance that will maintain an
environment at and within our property and events that are free of violence and the threat of
violence.
Page 263
July 9, 2013
[FARMBOY MARKET LTD
POLICY:
Violent behavior of any kind or threats of violence, either implied or direct, are prohibited at
Farmboy Market Ltd, in properties and at Farmboy Market Ltd sponsored events. Such
conduct by an employee will not be tolerated. An employee who exhibits violent behavior
may be subject to criminal prosecution and shall be subject to disciplinary action up to and
including dismissal.
Violent threats or actions by a non-employee may result in criminal prosecution. Farmboy
Market Ltd will investigate all complaints filed and will also investigate any possible violation
of this policy of which we are made aware. Retaliation against a person who makes a
complaint regarding violent behavior or threats of violence made to him/her is also
prohibited.
DEFINITIONS:
Workplace Violence: Behavior in which an employee, former employee or visitor to a
workplace inflicts or threatens to inflict damage to property, serious harm, injury or death to
others at the workplace.
Threat: The implication or expression of intent to inflict physical harm or actions that a
reasonable person would interpret as a threat to physical safety or property.
Intimidation: Making others afraid or fearful through threatening behavior.
Zero-tolerance: A standard that establishes that any behavior, implied or actual, that
violates the policy will not be tolerated.
Court Order: An order by a Court that specifies and/or restricts the behavior of an
individual. Court Orders may be issued in matters involving domestic violence, stalking or
harassment, among other types of protective orders, including Temporary Restraining
Orders.
Page 264
July 9, 2013
[FARMBOY MARKET LTD
PROHIBITED BEHAVIOR:
Violence in the workplace may include, but is not limited to the following list of prohibited
behaviors directed at or by a co-worker, supervisor or member of the public:











Direct threats or physical intimidation.
Implications or suggestions of violence.
Stalking.
Possession of weapons of any kind on Farmboy Market Ltd property, including
parking lots, other exterior premises or while engaged in …activities for Farmboy
Market Ltd in other locations, or at …Farmboy Market Ltd sponsored events.
Assault of any form.
Physical restraint, confinement.
Dangerous or threatening horseplay.
Loud, disruptive or angry behavior or language that is clearly not part of the typical
work environment.
Blatant or intentional disregard for the safety or well-being of others.
Commission of a violent felony or misdemeanor on Farmboy Market Ltd property.
Any other act that a reasonable person would perceive as constituting a threat of
violence.
Domestic Violence, while often originating in the home, can significantly impact workplace
safety and the productivity of victims as well as co-workers. For the purposes of this
document, “domestic violence” is defined as abuse committed against an adult or fully
emancipated minor. Abuse is the intentional reckless attempt to cause bodily injury, sexual
assault, threatening behavior, harassment, or stalking, or making annoying phone calls to a
person who is in any of the following relationships:





Spouse or former spouse;
Domestic partner or former domestic partner;
Cohabitant or former cohabitant and or other household members;
A person with whom the victim is having, or has had, a dating or engagement
relationship.
A person with whom the victim has a child.
Farmboy Market Ltd recognizes that domestic violence may occur in relationships
regardless of the marital status, age, race, or sexual orientation of the parties.
Page 265
July 9, 2013
[FARMBOY MARKET LTD
REPORTING ACTS OR THREATS OF VIOLENCE:
An employee who:





is the victim of violence, or
believes they have been threatened with violence, or
witnesses an act or threat of violence towards anyone else shall take the following
steps:
If an emergency exists and the situation is one of immediate danger, the employee
shall contact the local police officials by dialing 9-1-1, and may take whatever
emergency steps are available and appropriate to protect himself/herself from
immediate harm, such as leaving the area.
If the situation is not one of immediate danger, the employee shall report the incident
to the appropriate supervisor or manager as soon as possible and complete the
Farmboy Market Ltd Workplace Violence Incident Report Form.
PROCEDURES- FUTURE VIOLENCE:
Employees who have reason to believe they, or others, may be victimized by a violent act
sometime in the future, at the workplace or as a direct result of their employment with
Farmboy Market Ltd, shall inform their supervisor by immediately completing a Workplace
Violence Incident Report Form so appropriate action may be taken. The supervisor shall
inform his/her Supervisor and the local law enforcement officials.
Employees who have signed and filed a restraining order, temporary or permanent, against
an individual due to a potential act of violence, who would be in violation of the order by
coming near them at work, shall immediately supply a copy of the signed order to their
supervisor. The supervisor shall provide copies to the Employer and local police.
Page 266
July 9, 2013
[FARMBOY MARKET LTD
INCIDENT INVESTIGATION:
Acts of violence or threats will be investigated immediately in order to protect employees
from danger, unnecessary anxiety concerning their welfare, and the loss of productivity. The
employee’s Department Director will cause to be initiated an investigation into potential
violation of work rules/policies. Simultaneously, the Employer will refer the matter to local
police for their review of potential violation of civil and/or criminal law.
Procedures for investigating incidents of workplace violence include:





Visiting the scene of an incident as soon as possible.
Interviewing injured and threatened employees and witnesses.
Examining the workplace for security risk factors associated with the incident,
including any reports of inappropriate behavior by the perpetrator.
Determining the cause of the incident.
Taking mitigating action to prevent the incident from recurring. – Recording the
findings and mitigating actions taken.
In appropriate circumstances, Farmboy Market Ltd will inform the reporting individual of the
results of the investigation. To the extent possible, Farmboy Market Ltd will maintain the
confidentiality of the reporting employee and the investigation but may need to disclose
results in appropriate circumstances; for example, in order to protect individual safety.
Farmboy Market Ltd will not tolerate retaliation against any employee who reports
workplace violence.
MITIGATING MEASURES:
Incidents which threaten the security of employees shall be mitigated as soon as possible
following their discovery. Mitigating actions include:





Notification of law enforcement authorities when a potential criminal act has
occurred.
Provision of emergency medical care in the event of any violent act upon an
employee.
Post-event trauma counseling for those employees desiring such assistance.
Assurance that incidents are handled in accordance with the Workplace Violence
Prevention policy.
Requesting Farmboy Market Ltd attorney file a restraining order as appropriate.
Page 267
July 9, 2013
[FARMBOY MARKET LTD
TRAINING AND INSTRUCTION:
Farmboy Market Ltd shall be responsible for ensuring that all employees, including
managers and supervisors, are provided training and instruction on general workplace
security practices. Supervisors shall be responsible for ensuring that all employees are
provided training and instruction on job specific workplace security practices.
Training and instruction shall be provided as follows:
1. To all current employees when the policy is first implemented.
2. To all newly hired employees, supervisors and managers, or employees given new
job assignments for which specific workplace security training for that job assignment
has not previously been provided.
3. To affected employees whenever management is made aware of a new or previously
unrecognized hazard.
Workplace security training and instruction includes, but is not limited to, the following:
- Preventive measures to reduce the threat of workplace violence, including procedures for
reporting workplace security hazards.



Methods to diffuse hostile or threatening situations.
Escape routes.
Explanation of this Workplace Violence Prevention Policy.
In addition, specific instructions shall be provided to all employees regarding workplace
security hazards unique to their job assignment.
Page 268
July 9, 2013
[FARMBOY MARKET LTD
Workplace Violence Incident Report – CONFIDENTIAL
Violence Incident Report
Date of Report: ____________________________________________________
Date of Incident: ___________________________________________________
Day of Week of Incident: ____________________________________________
Time of Incident: ___________________________________________________
Complainant
Name: ___________________________________________________________
Work Address: ____________________________________________________
Job/Position: ______________________________________________________
Department/Section: ________________________________________________
Age (optional): ____________ � Male � Female
What were you doing at the time of the incident?
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Respondent(s)
Name(s): _________________________________________________________
Address(es): ______________________________________________________
Age (optional): ____________ � Male � Female
Description: _______________________________________________________
__________________________________________________________________
Relationship between employee and offender (if any)
� co-worker � client � student
� member of the public � other (specify) _______________
Other details (e.g. use of drugs or alcohol, possession of a weapon): ___________
__________________________________________________________________
__________________________________________________________________
Apparent motive: ___________________________________________________
Page 269
July 9, 2013
[FARMBOY MARKET LTD
Witness(es)
Name: ___________________________________________________________
Address: _________________________________________________________
Name: ___________________________________________________________
Address: _________________________________________________________
Details of the Incident
Type of Incident: (physical injury, verbal abuse, threatening behavior, verbal threat, written
threat, damage to personal/other property) _______________________________
_________________________________________________________________
Location of Incident: (attach a sketch if possible) ___________________________
__________________________________________________________________
Outcome: (assailant apprehended, police called, fatal injury, medical assistance required, first
aid treatment required, time lost, emotional shock or distress, legal action initiated)
_________________________________________________________________
_________________________________________________________________
Other Relevant Information: (to be completed, as appropriate)
_________________________________________________________________
Possible Contributing Factors: _________________________________________
__________________________________________________________________
Relevant Events Which Preceded the Incident: ___________________________
__________________________________________________________________
Suggested Preventative/Remedial Actions: ______________________________
_________________________________________________________________
Submit this report to:
Name: ___________________________________________________________
Title: ____________________________________________________________
Location: _________________________________________________________
Page 270
July 9, 2013
[FARMBOY MARKET LTD
WHMIS Procedures
Date of Issue:
July 9, 2013
Approved by:
Location:
The Employer, Farmboy Market Ltd, shall make and maintain an inventory of all hazardous
material that is present in the workplace.
The inventory shall:



include all information prescribed;
be prepared in consultation with the Health and Safety Rep;
be revised and updated annually to reflect any changes.
The Employer shall:

advise the MOL, in writing if, after making reasonable efforts, he/she is unable to
identify or obtain the identity of the hazardous ingredients of a hazardous material
prescribed;

keep a floor plan showing the hazardous materials and their locations easily
accessible by workers;

ensure that all hazardous material present in the workplace are identified in the
prescribed manner;

obtain or prepare an unexpired Material Safety Data Sheet for all hazardous
material present at the workplace;

ensure that the identification required above is available in English and such other
languages as may be prescribed;

ensure that hazardous material is not used, handled or stored at a workplace
unless the prescribed requirement concerning identification, material safety data
sheets and worker instruction and training are met;

advise the MOL in writing if the Employer is unable to obtain an MSDS or label.
Page 271
July 9, 2013
[FARMBOY MARKET LTD
Workplace Hazardous Materials Information System (continued)
Material Safety Data Sheets expire three years after the date of publication.
No person shall remove or deface the identification labeling for a hazardous material.
A copy of the most recent version of the inventory and of every unexpired material safety
data sheet required for the hazardous materials in the workplace shall:

be made available in the workplace in such a manner as to allow examination by
workers who may be exposed or likely to be exposed to the hazardous material;

furnish the Safety Rep with list and copies by the Medical Officer of Health

furnish on request a list and copies by the Fire Department

furnish on request a list and copies by the Ministry of Labour.
The Employer shall:

provide training and workplace instruction to all workplace parties who are
exposed to or likely to be exposed to a hazardous material;

training as prescribed will include all elements required

training will be determined in consultation with the Health and Safety Rep;

training of worker shall be reviewed annually.
Page 272
July 9, 2013
[FARMBOY MARKET LTD
Working Alone
Date of Issue:
July 9, 2013
Approved by:
Location:
The law does not say that you cannot work alone. We are dedicated to ensuring the safety
of all workers, to this end:
All workers:




Will have a means of communication, ie radio, phone, when working alone.
Will have competent supervision, which will check in within you, within reasonable
periods of time.
Will not perform work that they are not qualified for or authorized to perform without
express consent from your supervisor.
If unsure of the work being performed, ensure that you ask your Supervisor with clear
direction and ensure that you communicate your understanding of what is required.
All Supervisors:





Will ensure that all workers, who may work alone, have a means of communication,
i.e. radio or phone.
Will ensure that you check in with workers within reasonable time periods to ensure
that the worker is safe.
Will not allow workers to perform work that they are not qualified or authorized to do.
Will ensure that all workers have been trained and understand their job functions,
requirements and will be given clear direction and you will ensure that they
understand your expectations for completing the job safely.
Promptly correct hazards that could be a danger to workers.
Page 273

Policy Manual

Transcription

Similar documents

NOM-010-STPS

AVS24 2.4 GHZ Wireless Audio/Video Sender

Mobilizer - The WorkPlace

Manage personal work priorities and professional

No trophy could ever fully express our

A golden opportunity to A golden opportunity to

New User FFM Marketplace Testing

your card! - Benefits Corporation Helps Chambers Grow Their

customer story