Manage personal work priorities and professional
Transcription
Manage personal work priorities and professional
BSBWOR501A: Manage personal work priorities and professional development Unit Description This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence. ELEMENT 1. Establish personal work goals Serve as a positive role model in the workplace through personal work planning and organisation ● Ensure personal work goals, plans and activities reflect the organisation's plans, and own responsibilities and accountabilities ● Measure and maintain personal performance in varying work conditions, work contexts and contingencies ● ELEMENT 2. Set and meet own work priorities Take initiative to prioritise and facilitate competing demands to achieve personal, team and organisational goals and objectives ● Use technology efficiently and effectively to manage work priorities and commitments ● Maintain appropriate work-life balance, and ensure stress is effectively managed and health is attended to ● ELEMENT 3 Develop and maintain professional Assess personal knowledge and skills against competency standards to determine development needs, priorities and plans ● Seek feedback from employees, clients and colleagues and use this feedback to identify and develop ways to improve competence ● Identify, evaluate, select and use development opportunities suitable to personal learning style/s to develop competence ● Undertake participation in networks to enhance personal knowledge, skills and work relationships ● Identify and develop new skills to achieve and maintain a competitive edge ● Required skills communication skills to receive, analyse and report on feedback literacy skills to interpret written and verbal information about workplace requirements organisational skills to set and achieve priorities. Required knowledge principles and techniques involved in the management and organisation of: performance measurement personal behaviour, self-awareness and personality traits identification personal development plan personal goal setting time management Required knowledge management development opportunities and options for self organisation's policies, plans and procedures types of learning style/s and how they relate to the individual types of work methods and practices that can improve personal performance Introduction to Business Structure Will be an introduction to help you understand basics regarding Business and Business structures. We need to know this ... to understand why a Managers role/responsibilities include: - motivating individuals to achieve work goals & - to inspire personal performance in the workplace Sample Organisation Chart/ Structure CEO and Board of Directors PA to MD Managing Director Chief Financial Officer (CFO) Marketing Mktg Mktg Production Manager HR Manager Manager Production Designer Specialist Researcher Accounts Manager Accounts HR Team Leader Payable Production Coordinator Marketing Coordinator HR HR Coordinator Assistant Accounts Receivable People involved in Corporate Structure Shareholders ● Executive eg. CEO, MD Middle Management eg. Operations Manager ● Lower Management eg. Team Leader ● Workforce (staff/ employees/ personnel) Senior staff , Junior staff ● Superiors eg. ‘Assistant Manager’ subordinates eg. ‘Assistant to the Manager’ or ‘Personal Assistant to the MD’ ● Division vs Department Usually product – based Eg. Food Division Automotive Division Cosmetics Division European Division Asian Division Retail Division Wholesale Division Usually function – based Eg. Production or Purchasing Department Finance Department Marketing Department Sales Department HR Department R&D Department IT Department Managers ... Are by nature people with high self esteem, their worth reflected in the work that they do. If they set a goal & achieve it they will be satisfied. Conversely, if they set a goal & fail to achieve it, they will be dissatisfied. Managers (cont’d) They follow both short term & long term goals. These goals should be open-ended so that any opportunity presenting itself may be seized (used). A manager should ... role model effective work planning, a focus on achievement of own goals, a commitment to organisational priorities, effective work-life balance & healthy approaches to managing stress. Roles & Responsibilities of Managers ... Managers must monitor trends relating to workplace roles & responsibilities. Frontline managers need to keep aware of requirements for their particular workplace eg. Finance Industry product disclosure statements (PDS), Ethics Guide drawn up by ASIC, OH&S , etc Managers must assess their own performance and behaviour in a situation & whether it is productive or appropriate (self-assessment is vital). Management development may include: Mentoring Action learning Coaching Shadowing, observing, questioning Exchange of ideas, practices through networking Rotation QUOTES “The roots of education are bitter, but the fruit is sweet” Aristotle “The key is not to priorities your schedule, but to schedule your priorities” Stephen R.Covey “All that is valuable in human society depends upon the opportunity for development accorded the individual.” Albert Einstein “Setting goals is the first step in turning the invisible into the visible.” Tony Robbins Managing Personal Work Priorities includes ... Personal work values Personal values & organisational values being aligned Setting life & work goals Understanding the benefits of setting goals Obstacles to setting goals SMART GOALS Specific Measurable Achievable Realistic & Time relevant (cont’d) Managing Personal Work Priorities includes ... Goal setting & planning in the workplace l Self awareness & managing self l Assessing your performance l Benefits of effective time management l Recognising priorities (what is most important) l Managing stress l Stress as it affects the individual l Ideas for how professional development can be used to achieve work priorities better l Our Role Models? Angelina Jolie – Actor/Humanitarian Nelson Mandella – African Civil rights Activist & former President of South Africa Richard Branson – Virgin Group entrepreneur Dianne Fossey – Gorilla saviour Layne Beachly – 5 times world surf champion YOUR MUM &/OR DAD Role models Role modelling can serve to reinforce the desired behaviour in the role model themselves, as well as encourage others to emulate them. Employees will only choose to look up standards of work performance as Desirable ● Superior to their own ● being consistently applied ● Congruent with the organisation’s values and desired behaviour ● A Positive role model in the workplace First and most importantly, ask yourself “Am I in the right Job?” Do I look forward to work each day? Can I attach personal importance to the work I do (e.g. The work I do makes a difference) Is my present job a short term expedient to a long term goal? Signs - you are not happy at work Frequent colds, headaches Forgetfulness Tiredness Poor sleep patterns Loss of sense of humour Snappy and bad tempered with family, colleagues and friends Drinking, gambling or use of mood altering substances. What are your personal goals? What are some of your personal goals at the moment (short term & long term)? Who are your role models? Name at least five (5). How do you effectively manage stress in your life? (Name at least 4 methods.) How do you maintain an appropriate work-life balance? (Name at least 4 methods.) What are personal work priorities? Whatever your position in an organisation, your performance is a result of your own effort and the system you are part of. Managers are aware of their organisation’s goals & their efforts must reflect them. A personal work goal may be simple or complicated. The timeframe may be 1 week, 1 year or 5 years. EACH PERSON HAS DIFFERENT NEEDS, GOALS & REQUIREMENTS Thank you .. For you attention today For your interest today For your participation today See you tomorrow!