For Every Generation - Rexdale Community Health Centre

ANNUAL REPORT 2014/2015
For Every Generation
Vision, Mission, Values and Beliefs
Vision
Creating a healthy and
empowered community.
Mission
The Rexdale Community Health
Centre supports and advocates
for the physical, economic,
social and mental well-being of
its diverse community through
primary health care, community
social support, health promotion,
collaborations and partnership,
community development and
social action.
Values and Beliefs
Rexdale CHC is committed
to achieving a healthier
community. This includes the
physical, economic, social and
mental health of all community
members, and is supported
by strategic partnerships and
collaborations and the following
values and beliefs:
PAGE 2
Respect and Dignity: Staff, students and
community members who participate in
Centre activities and use the services will
treat each other with respect and dignity.
Accessibility: The Centre will work
actively to reach out to those who have
traditionally faced barriers to health care
and community service through the
delivery of flexible and diverse programs
to ensure that they will feel comfortable
and welcome.
Diversity: The Centre values and respects
the diversity of its staff and of the people
who make up its community. Diversity
refers to the different racial and cultural
backgrounds, sex, sexual preference, and
visible and invisible challenges.
Quality: The Centre is committed to
ensuring that clients receive high quality,
comprehensive and holistic care from
well-informed, well-qualified staff.
Participation: Clients and community
members have the right to be involved in
defining needs, making decisions and
taking action to affect their personal health
and social situation. They should also be
involved in decisions about the Centre’s
activities and programs.
Recognizing Strengths: The Centre
operates on the principle that staff,
students and community members have
many skills and strengths to offer to bring
about personal and community change.
2014/2015 ANNUAL REPORT
Shared Knowledge: The Centre
is committed to building and sharing
knowledge inside the organization and
in the community. Staff will provide clients
with information to make decisions about
their lives, and community members will
share their knowledge with each other
and staff at the Centre.
Accountability: The staff and Board
are accountable to the community for
the actions and services of the Centre.
Health Promotion Through Social
Change: The Board and staff will
advocate for the improvement of the
economic status, education and housing
conditions of its community.
Better health will be achieved, in part,
through the improvement of these factors.
(Clockwise from top left) Youth Support
Program; Men’s Health Forum; Pathways
to Education graduation; Pathways to
Education Art Jam; Client consulting with
onsite pharmacist
2014/2015 ANNUAL REPORT
PAGE 3
Strategic Directions 2013–2016
Rexdale CHC is proud to report the
progress we have made in year two of our
three-year strategic plan. Below are the
strategic directions that guide our work:
Strengthen
Rexdale CHC’s
capacity to
improve access,
coordination and the
delivery of high quality
programs and services
to meet the needs of the
community.
Strategic
Direction
1
Strategic
Direction
5
PAGE 4
Strategic
Direction
Strengthen partnerships to
provide integrated, seamless
care to the community.
Strategic
Direction
An engaged,
empowered
and healthy
workforce.
2
3
Ensure the long-term
sustainability of the organization.
2014/2015 ANNUAL REPORT
Build
infrastructure
and
processes to
meet the growth of
our organization.
Strategic
Direction
4
A Message from the Board Chair
and Executive Director
“For every age
at every stage.”
That is a phrase often used to describe the
community health care model. At Rexdale
Community Health Centre, we are proud to
touch people’s lives at every stage, and with
this annual report we celebrate our impact
on each generation. We also celebrate
the important strides we have made in the
second year of our three-year strategic plan.
This year, we continued to improve
access to the programs and services of
Rexdale CHC. In addition to the five sites
we operate across our catchment area,
we have forged partnerships to provide
outreach in various locations. These efforts
have helped to address the transportation
barriers many of our clients expressed
they faced, and provide easier access to
primary care services, counselling, diabetes
education programs, youth and seniors
programming, and more.
Our Primary Care Team is fully staffed
and completed the rollout of an advanced
access quality improvement process in
2014. The advanced access model means
clients can receive appointments on the
same day or within 24 hours of their call.
This has significantly improved patient
access to services and reduced patient
backlog to zero. We also now have a CCAC
Case Coordinator onsite at Rexdale CHC to
help coordinate care for high-needs clients
under the Province’s HealthLinks initiative.
Our commitment to partnership shone
through this year as we collaborated with
new and old partners on various initiatives.
Notably, we increased our activities to
address food insecurity. In May, our
second annual Foodie Fest at the Albion
Library attracted 1,200 participants. Our
Panorama Learning Garden Hub got off
the ground thanks to funding from Weston
Family Parks Challenge. This three-year
project engages youth and the community
in hands-on education programs at the
community garden. The collaborative project
provides youth with training, employment
and park stewardship opportunities, and
opportunities for residents to learn about
urban architecture and nutritious food
options.
Our health promotion and disease
prevention activities included a falls
prevention workshop for seniors, delivered
in partnership with Central West Community
Care Access Centre at Rexdale Plaza,
and awareness and screening initiatives
with Cancer Care Ontario and the
Arthritis Society.
We also began a pilot project that
established a pharmacy at our Taber Road
location. Having onsite pharmacy services
is shown to improve clients’ likelihood
to properly take their medication, and
clients also benefit from one-stop service,
reduced dispensing fees, better monitoring
of medications, and having a pharmacist
who understands their health issues.
In 2013, our community consultations
revealed mental health services were a
2014/2015 ANNUAL REPORT
priority need in Rexdale, and we have
continued to build our capacity in that area
year over year. This year, we partnered
with Family Association Mental Health
Everywhere (FAME) to fund a full-time
position to support families of loved ones
with mental illness.
Community youth and Rexdale CHC got
into the spirit of the 2015 Pan/Parapan Am
Games through Playing for Keeps, Toronto
Foundation, which was established to
create a legacy of healthier communities
around the Games. With funding from the
foundation, Rexdale CHC hosted a “Try
a Sport” basketball tournament on RBC
Sports Day in Canada. Two hundred youth
took part, demonstrating their teamwork,
skills, and fitness at an event that bolstered
community spirit.
Reflecting on these accomplishments,
it is clear that Rexdale CHC continues
to play a pivotal role enriching the lives
of our clients and the well-being of our
community. Thanks to the dedication of our
staff, students, volunteers and partners, we
have touched thousands of residents from
every generation and made great inroads
toward our strategic goals. Looking forward,
we welcome a new year, which holds
the promise of more innovation, stronger
partnerships, strategic improvements,
compassionate care and community pride.
Mohammed Jeewa
Chair, Board of Directors
Safia Ahmed
Executive Director
PAGE 5
Fit for Life
basketball program
Creating Opportunities for Children and Youth
Rexdale CHC strives to give a healthy start to all
of our clients and community members. We have
a range of primary health services and wellness
programs specific to children and youth to support
them to develop healthy habits early, learn valuable
life, build support networks, and contribute to
Rexdale’s dynamic community.
PAGE 6
2014/2015 ANNUAL REPORT
Rexdale CHC’s Children & Youth Team
conducted a needs assessment among
more than 380 youth and community group
members to help develop programming
that responds to youth needs,
particularly those in the underserved
LGBTQ community. The assessment
revealed a need for more health and
wellness programming, employment
opportunities, and activities that are
conveniently located to youth.
In response, this year Rexdale CHC
established a number of new programs,
including Fit for Life Basketball Training,
Girls’ Dance, a Girls’ Space at Kipling
Collegiate Institute to facilitate discussions
about self-image and self-care issues,
the Willowridge Children’s After
School Program, sexual health and
relationships workshops within Toronto
District School Board schools, and the
Q-Map Youth Group.
Continuing to build on our efforts to
increase access to mental health
and addiction services, we launched a
program that uses video game development
as a vehicle to open discussions about
mental health and sexuality among youth.
The six-week program engages young men
and women to develop their own gaming
concept by identifying what is currently
being marketed and what they would market
if given the opportunity.
In addition, we brought mental
health services directly to students in
their schools. A Rexdale CHC therapist
facilitated student workshops and
supported the Toronto Public Health Nurse
at West Humber Collegiate Institute. At
North Albion Collegiate Institute our onsite
primary care clinic also offered mental health
services, resulting in continued referrals to
Rexdale CHC from guidance counsellors
and teachers.
The Pathways to Education Team
reconfigured its programming approach this
year to increase student success. In the new
model, each Student and Parent Support
Worker (SPSW) has a caseload of either
grade 9/10 students or grade 11/12 students
only, and they progress with these students
throughout their high school career. This
enables SPSWs to focus on issues specific
to that stage in students’ lives, improves
coordination with program facilitators, and
eliminates program silos and duplication
of work. The result has been greater
(From top) Girls’ Dance
program; At National
Women’s Day Brunch;
Youth Art Project
efficiency, teamwork, continuity and
student engagement.
Pathways also began offering
academic advisory sessions to support
students beyond grade 12. More than
160 grade 11 and 12 students and parents
took part in this programming, which aims
to help students fully understand their
post-secondary options and criteria, and
to decrease first year university and
college drop-out incidence.
Rexdale CHC’s Pathways to Education
continues to draw the confidence of
the community, with a cohort of 410
students using the program this
year! Our Ontario Scholars number grows
each year, which means more Pathways
students are academically prepared for
post-secondary school.
2014/2015 ANNUAL REPORT
PAGE 7
Providing
Supports for
Adults
Rexdale CHC offers a
range of services and
programs to support
adults to connect with
their community and
stay healthy in mind,
body and spirit.
Building on the mental health work we
initiated in 2013/14, we now offer
psychotherapy services to clients two
Saturdays a month at the Rexdale
Plaza satellite location. This year we also
launched a five-part mindfulness group.
Co-created and co-facilitated by our mental
health therapist and a Family Service
Toronto social worker, the program taught
participants exercises to reduce anxiety,
deal with stress, manage distractions and
improve their wellbeing. In a post-program
evaluation, participants indicated the group
was both useful and interesting, and that
they would like to see more mental health
focused groups offered at Rexdale CHC.
Tackling another aspect of mental health,
PAGE 8
our Primary Healthcare, Health Promotion,
and Pathways to Education teams are part
of CAMH’s Anti-Stigma Project, which
is piloting an evidence-based anti-stigma
and pro-recovery intervention. The aim is
to evaluate whether the intervention can
change service providers’ attitudes and
2014/2015 ANNUAL REPORT
behaviours towards people with mental
health and addiction challenges and whether
those individuals feel the stigma they face
has been reduced or eliminated.
As part a province-wide initiative to
reduce cancer mortality rates, Rexdale
CHC’s Health Promotion team participated
(Pictured) Rexdale CHC participants
and staff at various events.
in a presentation by Toronto Public Health
about cervical cancer. Attendees learned
about the risk factors that can be controlled,
the benefits of early diagnosis, and had the
opportunity to get screened.
In addition to these projects, our Centre
joined the Rex Pride collective, which
aims to improve health and well-being
outcomes for Rexdale’s LGBTQ community.
Rexdale CHC Case Management
Service (CMS) is now in its fifth year and
available at all our locations. CMS also
provides mobile and home visit services,
which has increased the number of clients
2014/2015 ANNUAL REPORT
being supported, assisted in creating
more direct partnerships with
other agencies, and resulted in more
coordinated care for the community. CMS
also continues to maintain partnerships
with local churches and community
agencies to ensure local residents have
access to its supports and services.
In October we held a Provincial All
Candidates Voter Education Session
and Town Hall Meeting. This event was
designed to encourage civic engagement
among North Etobicoke residents and
to educate them about their voters rights
and the candidates in the province’s
municipal elections.
PAGE 9
A Welcoming Home for Seniors
In 2014/15, 280 registered clients
participated in a range of weekly seniors
health promotion programs offered by
Rexdale CHC.
We were delighted to receive project
funding from Human Resources and
Development Canada’s New Horizons
For Seniors Program, which enabled
us to launch a Nordic Pole Walking
Club. Nordic pole walking is done with
specially designed walking poles, similar
to ski poles, and engages the full body in
motion. We purchased poles and offered
a comprehensive skills training program to
older adult volunteers so that they could
then facilitate, lead and guide walks in
the Rexdale community. The program
has been a huge success with more 40
participants registered in the program,
and more welcome.
We supported Rexdale seniors
to participant in a Toronto Transit
Commission initiative to get feedback on
the usability and accessibility of new TTC
devices before they are rolled out across
Seniors program participants
Rexdale Community
Health Centre is
committed to providing
opportunities for seniors
to stay active and live
vibrant, healthy lives.
We offer numerous fun
activities for older adults
to continue learning,
improve their health and
stay to connected to their
communities.
PAGE 10
Participants in Rexdale
CHC’s Nordic Pole
Walking Club
2014/2015 ANNUAL REPORT
the TTC network. In June 2014 we held
a Seniors Month celebration at Elite
Banquet Hall and hosted a Men’s Health
Forum & Brunch. The latter event was
attended by 32 older adult men, and
provided them with an opportunity to
connect socially and participate in a series
of workshops on mental health, fitness
and environmental awareness.
Rexdale CHC’s Health Promotion team is
participating in a province-wide initiative
to reduce cancer mortality rates through
coordinated, organized breast cancer
and cervical cancer screening
programs. We took part in the Ontario
Breast Screening Program’s 50/50
Challenge, which aimed to have at least
50 women over the age of 50 screened
for breast cancer at our Centre in one day.
Throughout 2014/15, Rexdale CHC’s
seniors program partnered with CAMH to
raise awareness in the community of the
stigma associated with Schizophrenia
and mental illness. A group of 15
seniors participated in the project, which
included information sessions, and the
group produced a colourful, hand-knitted
quilt that incorporated messages from
individuals and family members of those
affected by mental illness.
The Community Education and Support
team also held an osteoarthritis
workshop in conjunction with the Arthritis
Society. This session focused on how
to stay active and manage osteoarthritis
pain. Attendees learned about the
benefits of exercise, proper exercise
techniques, and received resources they
can use to help them with their condition.
The session also focused on building
self-esteem among attendees, as the
limitations presented by osteoarthritis
can affect one’s emotional state and
self-image.
In the fall, Rexdale CHC led seniors on a
trip to Ripley’s Aquarium in downtown
Toronto. The next month we organized
a Halloween gathering for seniors, in
which they made their own scary – but
healthy! – pizzas to eat. We also held a
Falls Prevention Pathways program this
year, to make seniors aware of their risks
and to help them take preventative action.
(Clockwise from top left) Men’s Health
Forum; On our field trip to Ripley’s
Aquarium; Celebrating Seniors Month;
Promoting health with music
2014/2015 ANNUAL REPORT
PAGE 11
The Male Cooking Group program
teaches boys and men basic cooking skills
and nutritional information so that they
can prepare affordable, healthy meals and
prevent common diseases. At the end of
the program, participants have experience
cooking and they have attained such skills
as menu planning, label reading and how to
stock a pantry with healthy options.
This year, Rexdale CHC organized or took
part in a number of community celebrations.
We brought community members of all ages
together to celebrate the Muslim festival
of Eid in October. Through music, food,
entertainment, and activities like henna and
face painting, participants learned about
each other’s traditions in a fun and engaging
way. During the holiday season, we identified
a number of high-need families and provided
them with toys and food.
A Centre for
Everyone at
Any Stage
PAGE 12
Rexdale CHC’s programs
and services are truly for
every generation. While
many of our activities are
tailored to specific age
groups, many others are
intergenerational, providing
opportunities to interact
with every age, learn from
one another, stay healthy
and have fun.
2014/2015 ANNUAL REPORT
We also planned and implemented the 2nd
Annual Foodie Festival, a one-day event
to promote food access initiatives across
Rexdale. Focusing on family, culture and
fun, the event used a variety of activities to
explore food security, promote healthy living
activities, and share healthy ethnic cuisine
tips. It also highlighted local food access
initiatives and demonstrated cultural fitness
options. At this free event there were fresh
fruit vendors, healthy food samples, arts and
crafts, cooking demonstrations, and even a
bouncy castle for the children and youth.
In partnership with Monsignor Percy
Johnson students and the Etobicoke
Master Gardeners, Rexdale CHC hosted an
intergenerational garden, which allowed
seniors and students to join together and
learn how to tend a garden. We also worked
with the Panorama Community Garden
Group; Park People; Parks, Forestry &
Recreation; and Councillor Vincent Crisanti,
Ward 1-Etobicoke North, on activities
centred around the Panorama Community
Garden, including a park clean up, Jane’s
(Opposite page) Volunteering at Community
Health Day in September; (clockwise from top)
Children and parents in Play Group; Playing
for Keeps family day; Primary Care at Rexdale
CHC; Participants in our Male Cooking Group
Walk, children’s programming, nature
walks, and bi-weekly meetings. We
hosted a garden party to connect local
residents to urban agriculture resources
in the area, and held our fourth annual
harvest lunch during Community Health
& Well-being Week.
Celebrations continued at Rexdale CHC’s
Knowledge Swap & Community
Holiday Party, where we celebrated the
Rexdale Community Garden Network’s
year of programming and shared
evaluation information about gardening
practices in Rexdale.
2014/2015 ANNUAL REPORT
PAGE 13
Independent Auditors’ Report
The accompanying summarized statement of financial
position and statement of revenues and expenditures
are derived from the completed financial statements of
Rexdale Community Health Centre as at March 31, 2015
and for the year then ended on which we expressed
a modified opinion in our report dated June 24, 2015.
We expressed a modified opinion because vacation
pay is accounted for on a cash basis, which is not in
accordance with Accounting Standards for Not-for-profit
Organizations, and we were unable to satisfy ourselves
concerning the completeness of revenue from donations
and fund-raising activities. The fair summarization of
the complete financial statements is the responsibility
of management. Our responsibility, in accordance with
the Canadian auditing standards, is to report on the
summarized financial statements.
In our opinion, the accompanying summarized
financial statements fairly summarize, in all material
respects, the related completed financial statements
in accordance with the criteria described in the
Guideline referred to above.
The summarized financial statements do not contain
all disclosures required by Accounting Standards for
Not-for-profit Organizations. Readers are cautioned
that these statements may not be appropriate for their
purposes. For more information on the Community
Health Centre’s financial position, statements of revenue
and expenditures and cash flows, reference should be
made to the related completed financial statements.
Henrick Herman LLP
LICENSED PUBLIC ACCOUNTANTS
Richmond Hill, Canada
Wednesday, June 24, 2015
SUMMARIZED STATEMENT OF FINANCIAL POSITION
March 31, 2015
ASSETS
Current assets
• Cash
• GIC investments
• Other receivable and prepaid expenses
Long-term investments
Property and equipment
LIABILITIES
• Accounts payable and accrued liabilities
• Accounts payable - Central West LHIN and
Ministry of Health and Long-Term Care
NET ASSETS
2015
2014
$ 399,860
451,257
128,207
$ 320,628
414,652
143,133
979,324
878,413
2,553,711
3,579,843
527,794
718,317
$ 4,060,829
$ 5,176,573
$337,993
607,066
$577,369
1,374,255
945,059
1,951,624
3,115,770
3,224,949
$ 4,060,829
$ 5,176,573
SUMMARIZED STATEMENT OF REVENUES AND EXPENDITURES
Year ended March 31, 2015
Revenues
• Central West LHIN and Ministry program funding
• Sundry income
• Other project grants
Expenditures
• Salaries
• Benefits and relief
• General and operating
• Rent and maintenance
• Project grant expenses
• Amortization
Excess of revenue over expenditures for the year
$ 6,358,089
797,814
2,577,311
$ 6,236,685
713,389
2,317,408
9,733,214
9,267,482
3,800,909
735,539
1,433,010
806,175
2,443,383
384,241
3,488,499
585,169
1,380,577
791,743
2,361,146
471,736
9,603,257
9,078,870
$ 129,957
$ 188,612
Complete audited financial statements available upon request from the office of the Executive Director.
PAGE 14
2014/2015 ANNUAL REPORT
Service Stats
Service Statistics
2014–2015 Fiscal Year
Service in a
Language Other
Than English
Clinical
Services
Community
Programs
and Health
Promotion
Primary Health Care . . 55%
Spanish . . . . . . . . . . . . 37%
Seniors Program
Counselling . . . . . . . . . 11%
Arabic . . . . . . . . . . . . . 30%
Diabetes Education . . . 11%
Somali . . . . . . . . . . . . . 11%
Etobicoke Pre and Post Natal
Nutrition Program
34%
Foot Care . . . . . . . . . . . 10%
Persian Farsi . . . . . . . . 10%
Sexual Health Clinic . . . . 7%
Other non-English* . . . 12%
Physiotherapy . . . . . . . . 3%
*Other languages include French,
Urdu, Italian, Hindi, Tamil,
Mandarin, Twi and Sign Language
Speech Language . . . . . 2%
Nutrition . . . . . . . . . . . . 1%
14,004: Individual Server
21,767: Service Events
410
42%
Children, Youth & Family
7%
Diabetes Prevention
6%
Clinic Group Work
5%
Parent Child Playgroup
3%
Adult Social
3%
2,831: Group Sessions
20,427: Total Attendance
Number of students who
participated in Pathways
to Education
4
2014/2015 ANNUAL REPORT
Number of Pathways to
Education participants who
received post-secondary
scholarships
PAGE 15
Donors,
Funders and
Partners
FUNDERS
Federal Funders
• Human Resource & Skills
Development Canada
• Public Health Agency of Canada
Provincial Funders
• Central West Local Health
Integration Network (CWLHIN)
• Ministry of Children and Youth Services
• Ministry of Health and Long-Term Care
• Ministry of Tourism, Culture and Sport
• Ontario Senior Secretariat
Thank you to the following
donors, funders and partners
who have generously
supported and helped us
deliver Rexdale Community
Health Centre’s work this year.
DONORS
• Barriffe Ritinilla
• Canadian Diabetes Association
• CHIMP – Blue Shore Financial
• Chum Charitable Foundation
• Community Care Access Centres (CCAC)
• Conrad Beauty Ltd
• Evelyn Berbick
• Exclusive Alarms Corp.
• Fantasy Fair
• Floritz Flora Design
• Jays Autobody & Repairs
• John Armata
• Jorge Isaac
• Judith William
• Justin Jawskoski
• Krishna Iqbal/Deepa Karamjeet
• M&G Enterprises
• Miky Motilal, The Cutting Edge
• Nam Polymers Inc.
• Nicola Noble
• Orthopedic Mobility
• Real Star Security Services Inc.
• Ricoh Canada Inc.
• The Charitable Trust of The CFUW Etobicoke
• Tipsy Toesy Nails
• Tom & Grace Harlund
• Toronto Public Library
PAGE 16
Municipal Funders
• City of Toronto
»» Community Investment Funding
»» Community Service Partnership (CSP)
»» Drug Prevention Community
Investment Program
»» Identify ’N Impact Investment Fund (INI)
»» Toronto Public Health Department
»» Toronto Urban Health Fund
»» Transport Services Division
Other Funders
• George Hull Centre for Children and
Families – Speech and Language
• Older Adults Centres’ Association
of Ontario (OACAO)
• Pathways to Education Canada
• Royal Bank Foundation
• Toronto Foundation
• United Way Toronto (Trustee Funds –
Rexdale Community Hub)
• Weston Family Parks Challenge –
Toronto Park People
PARTNERS
• Abbott Diabetes Care
• Access Alliance Community Health Centre
• Albion Mall
• Albion Medical Centre
• Albion Neighborhood Services
• Alzheimer Society
• Arbor Memorial Services –
Scott Funeral Home
• Arthritis Society
• Arts Etobicoke
• Ascot Co-operative Homes
• Association of Ontario Health Centres
• Association of Spanish Speaking
Seniors (ASHTOR)
• Asthma Society of Canada
2014/2015 ANNUAL REPORT
• Barbra Schlifer Commemorative Clinic
• Bell Canada
• Big on Green
• Black Coalition for Aids Prevention
• Braeburn Neighborhood Place
• Braeburn Ontario Early Years Centre
• Bramalea Community Health Centre
• Brampton A’s Basketball
• Breaking the Cycle
• Broken Silence
• Building Block Community Centre
• Canadian Association of
Retired Persons (CARP)
• Canadian Diabetes Association
• Canadian Hearing Society
• Canadian National Institute for the Blind
• Canadian Red Cross
• Cancer Care Ontario
• CANES Community Care
• CaterToronto
• Catholic Family Services of Toronto
• Central West Community
Care Access Centre
• Centre for Addiction & Mental Health
• Chum Charitable Foundation
• City of Toronto
»» Community Development Officer,
SPIDER Program
»» Community Crisis Response Program
»» Kipling Acres Long Term
Care Residence
»» Parks, Recreation and Forestry
* Elmbank Community Centre
* Humberwood Community Centre
• Clean Village
• Closing The Gap Health Care Services
• Community Choice Pharmacy
• Community Living Toronto
• Community Micro Skills
• Community Resource Connections
• COSTI Immigrant Services
• COTA Mental Health and Justice
Supportive Program
• Daily Bread Food Bank
• Dames Making Games
• Dejinta Beesha Multi-Service Centre
• Delta Family Resource Centre
• Doorstep Neighborhood Service
• Dorothy Ley Hospice
• Dr. A. Berih
• Dr. A. Damji
• Dr. A. Gupta
• Dundas Dental Hygiene Clinic
• Durham College
• Energetic Connections Massage Services
• Ernestine’s Women Shelter
• Etobicoke Brighter Futures Coalition
• Etobicoke Children’s Centre
• Etobicoke Falls Prevention Coalition
• Etobicoke Master Gardeners
• Etobicoke Services for Seniors
• Family Association for Mental
Health Everywhere
• Family Service Toronto
• Fitness Two 4
• Flemingdon Community Health Centre
• FLK Taoist Tai Chi
• Food Forward
• Food Share Toronto
• Fortinos Supermarket –
Queens Plate Drive
• Friends of the Greenbelt Foundation
• Gator Health Services
• George Brown College
• George Hull Centre for Children & Youth
• Giant Tiger
• Gord & Irene Risk Community Centre
• Green Saver
• Greenest City
• Hamdi Restaurant
• Hands on Etobicoke
• Hans Dairy
• Happy Catering
• Healthy Minds Canada
• Heart & Stroke Foundation
• Highfield Community Enrichment Project
• Humber Arboretum
• Humber College
• India Rainbow
• International Muslims Organization
of Toronto Mosque
• Iraqi Community Resource Centre
• Islington Evangel Centre
• Islington Seniors Centre
• Jane/Finch Community and
Family Centre – The Spot
• Jay’s Autobody & Repair
• Jean Tweed Centre
• LAMP Community Health Centre
• Landscapes by Lucin
• Leave Out Violence (LOVE)
• Living Well
• Loblaws
• Local Immigration Partnership
• Lola’s Kusina
• McDonald’s Restaurant
• Me to We
• Michener College
• Mount Olive Community Services
• Mount Sinai Hospital
• Native Men’s Residence
• No Frills Supermarket
• Nordic Pole Walking Canada
• North Kipling Community Centre
• North York Food Harvest
• Older Adults Centres’
Association of Ontario
• Ontario Ministry of Finance
• Ontario Network for the Prevention
of Elder Abuse (ONPEA)
• Ontario Seniors Secretariat
• Opportunity for Advancement (OFA)
• Osteoporosis Society of Canada
• PACT
• Panorama Community Garden
• Parent Education Network
• Participation
• Pfizer Canada
• Pharm Save-Weston Road
• Philips Lifeline
• Physician’s Hotline
• Pita Land
• Pizza Depot
• Prevention of Elder Abuse
Coalition Etobicoke (PEACE)
• Punjabi Community Health Services
• Queensplate Community Centre
• Rathburn Area Youth (RAY)
• Reconnect Mental Health Services
• Regent Park Community Health Centre
• ReMax Professionals
• Rexdale Community Garden Network
• Rexdale Community Hub
• Rexdale Community Legal Clinic
• Rexdale Diabetes Support Group
• Rexdale Food Access Committee
• Rexdale Women’s Centre
• REXPride
• Rotary Etobicoke
• Royal Bank of Canada Foundation
• Ryerson University
• Second Harvest
• Seneca College
• Service Canada
• Share the Care
• Sheridan College
• Shoppers Drug Mart
• Social Planning Toronto
• St. Clair West Services for Seniors
• St. Elizabeth
• St. John’s Ambulance
• Stonegate Community Health Centre
2014/2015 ANNUAL REPORT
• Super Store Supermarket – Weston Road
• SuzyMari Health & Fitness Studio
• Taoist Tai Chi Society of Canada
• Taric Mosque
• TD Park Builders
• The Motion Group
• The Youth Court Action Program (TYCAP)
• Toronto Community Housing
• Toronto Foundation
• Toronto District Catholic School Board
»» Father Henry Carr Secondary School
»» Monsignor Percy Johnson
Catholic Secondary School
• Toronto District School Board
»» Elmbank Junior Middle Academy
»» Kingsview Junior School
»» Kipling Collegiate Institute
»» Martingrove Collegiate Institute
»» North Albion Collegiate Institute
»» Thistletown Collegiate Institute
»» West Humber Collegiate Institute
• Toronto Employment & Social Services
• Toronto Environmental Alliance
• Toronto Fire Services
• Toronto International Film Festival (TIFF)
• Toronto Library Services
»» Albion Library
• Toronto Pan Am Games
• Toronto Park People
• Toronto Police Services
• Toronto Public Health
»» Dental Services
• Toronto Seed Library
• Toronto Supportive Housing
• Toronto Urban Growers
• Toronto Vegetarian Association
• Trillium Health Partners
• Tropicana Community Services
• UNISON Health & Community Services
• University of Toronto
• Volunteers Toronto
• W5Arts Collective of Toronto
• Water on Wheels
• West End Midwives
• West Park Seniors Mental Health Services
• William Osler Health System
• Women’s Health Hypnosis Services
• Woodbine Entertainment
• World Financial Group
• YMCA Employment Resource Centre
• York Fairbank Seniors Centre
• York University Faculty of Education
• York West Active Living Centre
• Yorktown Family Services
PAGE 17
Staff and
Volunteers
Rexdale Community Health
Centre is comprised of tireless
staff whose enthusiasm for
our work and our clients
shines through in every
program and service. Thank
you for ensuring that every
generation has a place to call
home in Rexdale CHC.
Abdikarin Jimale,
Pathways SPSW
Abeer Majeed,
Primary Health
Care Physician
Adib Ali, Primary
Health Care Physician
Adna Egal, Primary
Health Care
Chiropodist*
Agnes Magpantay,
Administration
Medical Secretary
Ahmed Jama,
Health Promotion
Youth Outreach
Alia Ojah, Health
Promotion Children’s
Worker*
Almut Brenne-Davis,
Primary Health Care
Nurse Practitioner
Althea MartinRisden, Director,
Health Promotion
PAGE 18
Amal Hassan,
Pathways Tutoring
Program Facilitator*
Amanda Pierre,
Pathways SPSW*
Angela Brown-Knight,
Pathways SPSW
Angela Hylton,
Administration
Medical Secretary*
Anisa Mohamed,
Health Promotion
EPPNNP Relief
Program Assistant*
Anna Yanshu Zhao,
Primary Health Care
Physiotherapist
Asante Haughton,
Pathways SPSW
Asha Elmi,
Administration
Medical Secretary*
Awale Alim, Pathways
Casual Support*
Baredu Abdulshekur,
Primary Health
Care DEC Nurse
Bashir Mohamed,
Pathways SPSW
Basil Jardine, Health
Promotion Youth
Graffiti Artist*
Camara Edwards,
Pathways SPSW
Carlos Balgrove,
Health Promotion
Youth Graffiti Artist*
Cecilia Chiu,
Primary Health
Care Registered
Dietitian DEC
Chantelle Targett,
Pathways Site
Support*
Chris Opoku,
Programs Sports
& Recreation
Coordinator*
Claudia Scarangella,
Primary Health
Care Registered
Dietitian DEC
Daad Mohamed,
Pathways SPSW
Dawn Domm, Primary
Health Care NP
Deanna Berry,
Health Promotion
Case Manager
Debby Khan,
Administration
Clinical Assistant
Devika Persuad,
Health Promotion
Youth Worker
Dhalia Stewart,
Health Promotion
Youth Worker*
Dilshad KassamLallani,
Primary Health Care
Nurse Practioner*
Doomeli (Reena)
Singh, Administration
Medical Secretary
Dorothy Ayela,
Primary Health Care
Nurse Practitioner
Easter Angeles,
Health Promotion
EPPNNP Support
Eden Abraham,
Health Promotion
Therapist
Ella Litwin, Health
Promotion Program
Support
Emelin BrownMcLaughlin,
Administration
Facilities Coordinator
Ermin Kelly-Wright,
Administration Relief
Medical Secretary*
Evette Kyei-Marfo,
Administration
Medical Secretary
Faduma Mohamud,
Pathways Casual
Program Support*
Fartun Ahmed,
Pathways Program
Facilitator
Fatemeh
Khodakaram,
Primary Health
Care DEC Nurse
Fereshteh Mazloom,
Primary Health
Care Physician
Golda Inniss, Primary
Health Care DEC
Coordinator
Habon Abdi,
Pathways Casual
Program Support*
Hafeeza Dookie,
Administration
Corporate Admin
Secretary
Hameed Ameen,
Finance Support*
Hodan Wais,
Administration
Clinical Assistant
Idil Hassan, Health
Promotion Youth
Program Coordinator
Ihsan Musa, Primary
Health Care Physician
Indira Kumaralagan,
Pathways Admin
Assistant
Irene Birungi,
Pathways Children’s
Worker
2014/2015 ANNUAL REPORT
Ivette Galaz,
Administration Relief
Receptionist*
Jahlani MalcolmJoseph, Health
Promotion Youth
Graffiti Artist*
Jamila Hersi,
Primary Health
Care Physician*
Jesus Garcia
Martinez, Bookkeeper
Jose Garcia,
Administration
Data Management
Coordinator
Kemoy McCalla,
Health Promotion
Children’s Worker*
Layla Ashkar, Health
Promotion Relief
Community Program*
Leila Omar, Primary
Health Care Medical
Secretary
Lekesha Edwards,
Pathways SPSW
Lenore Simbulan,
Pathways Mentoring
Coordinator
Liberty Hacala,
Administration
HR Assistant*
Lilian Baxter, Primary
Health Care Nurse
Practitioner
Linda AkuamoahBoateng, Primary
Health Care Reg.
Dietitian DEC
Luul Farah, Health
Promotion EPPNNP
Child Minder*
Lydia Gill, Pathways
Transitional Worker*
Madina Wasuge,
Pathways Director
Maimuna Rage,
Health Promotion
EPPNNP Child
Minder*
Maria Izaura Parda,
Health Promotion
Child Minder*
Mark Swaby,
Maintenance Worker
Martha Morales,
Health Promotion
EPPNNP Program
Support
Matyas Hervieux,
Primary Health
Care Physician*
Maryan Barre,
Health Promotion
Community
Health Worker
Maryan Farah,
Pathways Site
Support
Meenaz Mansuri,
Health Promotion
SPSW
Melina Bustamante,
Administration
Medical Secretary*
Miriam Merino, Health
Promotion Seniors
Program Worker
Mitsy-Ann RobinsonSimmonds, NP*
Mohamed Hassan,
Pathways SPSW
Mohamed Sambul,
Pathways Coordinator
Mulki Jumale,
Health Promotion
Child Minder*
N’Kosi Whyte,
Pathways Tutoring
Program Facilitator
Nastaran Toofani,
Primary Health Care
DEC Dietitian
Nathalie Pozo,
Pathways Tutoring
Program Facilitator
Niall Tamayo,
Primary Health Care
Nurse Practitioner
Nicole Sookhai,
Primary Health
Care Physician
Nirmala Mahipal,
Primary Health
Care DEC Nurse
Omar Ahmed,
Pathways Tutoring
Program Facilitator
Peris Kamotho,
Administration
Finance Manager
Peter Singh Khela,
Director Primary
Health Care
Phionah Kealeboga,
Admin Medical
Secretary*
Poonam Ohir, Admin
Medical Secretary*
Rakhi Mutta,
Pathways SPSW
Rathi Rajeevan,
Admin Medical
Secretary*
Rebecca Nazareth,
Primary Health Care
Registered Dietitian
Rekha Muthukumar,
Primary Health Care
DEC Registered
Dietitian
Rupa Ghosh,
Health Promotion
Program Support*
Ruqiya Moallim,
Health Promotion
EPPNNP Assistant
Worker*
Safia Ahmed,
Administration
Executive Director
Salimata Kone,
Corporate Admin
Secretary
Salomeh Ahmadi,
Pathways Program
Facilitator
Samira Abukar,
Primary Health
Care Chiropodist*
Shazia Maqsood,
Administration
Receptionist
Shelley Clarke,
Primary Health
Care NP
Shriranga Raje,
Pathways Program
Facilitator*
Snehal Patel,
Primary Health Care
Physiotherapist*
Sonia Cabrales,
Health Promotion
Food Service Worker
Sonia Hernandez,
Primary Health Care
Registered Dietitian*
Sonia Rashid,
Administration HR/
Facilities Manager
Sophia Allibhai,
Primary Health
Care Physician*
Steven Hirshfeld,
Primary Health
Care Physician*
Suad Aden, Health
Promotion Volunteer
Administrator
Sunita Kak,
Pathways Research
and Evaluation
Coordinator
Tania Fernandes,
Health Promoter
Tanya Iskierski,
Pathways Coordinator
Teresa Menezes,
Health Promotion
Program Support*
Thandi Wason,
Administration Relief
Medical Secretary*
Tota Dibeela,
Administration
Programs
Administration
Support*
Tracy Meulemeester,
Administration
Medical Secretary*
Wayne BassaraghSoares, Primary
Health Care
Wendy Caceres,
Senior Program
Coordinator
Wilman Caceres,
Bookkeeper
Yanique Nelson,
Health Promotion
Food Services
Assistant*
Zeinab Ali,
Administration
IT Support*
*Contract and/or
Relief Position
We are honoured to have
many community members
volunteer their time, skills
and enthusiasm to Rexdale
CHC. Thank you for your
contributions to our work.
Board of Directors
Mohammed Jeewa
(Chair)
Faizan Bari
(Vice-Chair)
Romy Joseph
Thomas (Treasurer)
Angelina Brathwaite
(Secretary)
Sandra Dietrich
Laura Faiczak
Ahmed A. Hussein
Dr. Peter Wong
Kimberly Roach
Ayesha Rashid
Anita Wilson
Jack Mayer
Board Community
Liaison
Bina Israni
Halima Hussein
Hanna Qowrah
Hibaq Gelle
Omolola Are
Shukri Farah
Pathways to
Education
Aden Ibrahim
Adomah Ama
Amena Qureshi
Amoako Ako
Ana Batista
Andrea DiMarino
Andrea Murree
Anita Amankwah
Anmole Virk
Anna Cavangh
Arunima Ahuja
Barot Tulsi
Bianca Reynes
Bolivar Javier
Bushara Suhjaat
Carolyn Chan
Cindy Nguyen
Dandan Zhoo
Danicka Dorota
Davita La Rose
Dylan Shacter-Tribe
Edelmira Rivera
Fardowsa Dirie
Fidelia Osuokwu
Gifty Bunnah
Gloria Devarajah
Gourav Sharma
Gunjan Sondhi
Habon Abdi
Hadi Yelia
Hafeezeet Amen
Henna Banwait
Hibhat Waheed
Homa Qaderan
Hyatal Sharma
Jane Weber-Reid
Joshua Thompson
Juma Hasina
Kamal Chaule
Kankashi Amin
Karandeep Bath
Karandit Bath
Karanpreet Bath
Laxmi Kuruparan
Lila Abdi
Lionel White
Louna Anderson
Luul Farah
Maja Govaert
Manpreet Chera
Mary Daley
Max Sharma
Meena Gupta
Naida Sookhoo
Naja Gobaert
Naomi Edwards
Nathanielle Lue
Nicolina Basil
Olivia Siswanto
2014/2015 ANNUAL REPORT
Peace Chidinma
Peter Bello
Praise Ayankojo
Remo Fiorda
Ruth Lopez
Ruwaida Muddei
Saia Batasar
Samuel Nyamgema
Sandra Jaro
Shamsa Sheikh
Shanda Persaud
Shanessa James
Shannon Hyatali
Sheetal Shah
Shirley Levine
Shola Odusanya
Simleen Lidder
Stephan Watson
Stephanie Alp
Stephanie Lynch
Stephenie Halenda
Steve Watson
Suddani Campbell
Tajea Meredith
Tracy Osaigbovo
Tricia Crawford
Tricia Persaud
Victor Adeso
Yogi Chancall
Yunis Abdule
Zachariasz Pyczek
Clinical
Alex Sahar
Amarpreet
Faramaha
Archer Alexandria
Baruwa Olukemi
Brenda Namlindwa
Christiana Adusei
Elmi Haji Hassan
Kathy Matyjasek
Kirndeep Ghotra
Latoya Findlay
Maureen Sahar
Mohamed Hassan
Pham Tam
Sakshi Sharma
Shawna Browne
Sudeen Wesley
Swopnil Sharma
Tania Mohanta
Program and
Special Events
Akter Mahamuda
Ali Aleshia
Alia Ojah
Amalia Donado
Anisa Sheikh
Arianna Bent
Casandra Ogbomo
Cecilia V. Khan
Deotrie Seochand
DiNunzio Prince
Dulinen Paloma
Edith Alvarez
Esther Oyewunmi
Helen Pheiv Lim
Hiral Amin
Izaura Parda
Kinjal Patel
Layal Ashkan
Linda Ankomah
Maharaine Khan
Mainuna Rage
Maria Elena Diaz
Martinez Gabriela
Mavis Clarke
Merari Perdomo
Nana Ofori
Prince Stephan
Gayann
Regina Tyam
Robert Mackay
Rupa Ghosh
Sharon Choy
Shashi Jain
Shashi Parth
Sneha Patel
Yolanda Castro
Administration
Annette Masheel
Ayesha Ahmed
Babitha
Shanmauganadup
Cynthia Patel
Daniel Connor
Grace Akomeah
Gulay Odabas
Juliette Vigod
Minal Kachhia
Nicholas Coleman
Salihi Zanbi
Shaikh Khalilullah
Zuleeg Musse
PAGE 19
REXDALE
COMMUNITY
HEALTH CENTRE
www.RexdaleCHC.com
@Rexdalechc
@P2ERexdale
Main Office
8 Taber Road
Toronto, ON, Canada M9W 3A4
T: 416-744-0066 F: 416-744-1881
Pathways to Education
2141 Kipling Avenue, Suite 206
Etobicoke, ON, Canada M9W 4K8
T: 416-743-5552 F: 416-743-2062
Kipling and Dixon Satellite
2267 Islington Ave, Unit 14
Toronto, ON, Canada M9W 3W7
T: 416-744-6312 F: 416-744-1451
Jamestown Satellite at
Rexdale Community Hub
21 Panorama Court
Toronto, ON, Canada M9V 4E3
T: 647-288-0281 F: 647-288-0284
Burnamthorpe 427 Satellite
609 The East Mall, Unit 32
Toronto, ON, Canada M9B 4A4
T: 416-621-2515 F: 416-238-4608