Special 20 Year Anniversary Edition
Transcription
Special 20 Year Anniversary Edition
Commemorating the twentieth birthday of the International College of Hotel Management A f ew t h ings abou t ou r fi rs t 2 0 y e a rs • 1 0 THINGS WE LOVE A BOUT i c hm CAREERS TH AT KNOW NO BOUN D S • GRA D UATES IN SIGHT THE MAN WHO DESIGNED THE PROGRA M • IN GOOD H A N D S • THE RI PPLE EFFECT Part ners hav e their say + OUR SWISS CH A NNE 1 Take a moment to look back on our first 20 years, to where we are today. There are some people who just can’t let a good idea go. Hotel Management (Swiss Hotel Association), the first ever Dr Rex Lipman AO is one of them. degree to which this association has agreed to attach its name. Twenty or so years ago, Rex discovered that the Swiss Hotel Ahead of their time, our founders foresaw exploding growth Association was casting about for a location for a hotel school in Asia, and that hospitality education in the region would be in the Southern Hemisphere. With typical foresight, he set his required to underpin the growth of Asian travel and tourism. mind on it being Adelaide. They referred to the project as the Asia Pacific Basin Swiss The South Australian Government, the Swiss Hotel Hotel Association International College of Hotel Management. Association and the Lipman family signed the agreement ICHM started in 1993 with 47 students from around that brought ICHM into being on 30 September 1992. It was a Australia and 10 other countries. Since then, more than triumph for the then 70 year old. 2000 young people from 82 countries have come through our Unlike today, back then hotel management was little known doors to fulfill their aspiration to excel in an international career. as a profession in this part of the world. So ICHM began with Sure enough, over two decades a large number of our a dual marketing role: to establish hotel management as a graduates have gone on to great things, in hotel management profession and ICHM as the college to go to. or in a hospitality-related field. And yet others have gone on The Swiss education and training model—a 50:50 balance of to quite different careers. on-campus study and industry placement—was based on You’ll read about some of them in this publication, which theoretical grounding backed by practical hands-on training pays tribute to all those who have played their part so and industry readiness. enthusiastically in making ICHM such a very special place— The Swiss were recognised for the highest standards; average graduates, students and the families that support them, staff, was not good enough. Ahead of their time, they understood industry and academia. that a strong foundation in business management was critical, This publication is inspirational proof of intelligent people covering finance, information technology, marketing, human coming together to turn a good idea into reality so that young resources and organisational management and strategy. people get to soar. The formula has stood the test of time. Serendipitously, in the It celebrates our past and our future. same year ICHM welcomed its first students, the Swiss Ecole Hôtelière de Lausanne celebrated its first 100 years. This depth of ‘Swissness’ is what sets ICHM apart from any other hotel school in the region. And its continuance is Gerald Lipman reflected in the recently introduced Bachelor of International Chief Executive 2 THEN 1993 First students arrive. First Course Commencement Ceremony. 1995 Regency International House opens. Inaugural graduates in industry. Inaugural Career Week. 1997 Agreement signed with Varsity College, South Africa. UniSA degrees awarded to eight inaugural students. 1999 First students (Lisa Tarascio and Anna Watson) awarded ICHM’s degree. Degree goes online. Regency International House expansion. 2001 International EUHOFA congress hosted. New logo adopted by ICHM (previously SHA logo). Australian Hotels Association (AHA) commits to awarding a scholarship for 10 years. 2003 10th birthday celebrations with inaugural graduates. First Adventure Day in Adelaide Hills. ICHM awarded South Australia’s Export Award for Education. 2005 First Mike Kondo scholarship winner from Japan attends ICHM. Agreement with Mondriaan Hotel School, the Netherlands, first students arrive for degree. 2007 A record 14 students undertake industry placement in China. ICHM graduate Luke James funds award for top Year 1 Food and Beverage student. Graduate Bodelle Francis awarded Young Hotel Manager of the Year by AHA. ICHM signs agreement with Southville Foreign University for delivery of program in the Philippines. 2009 ICHM approved for VET Fee-Help, enabling Australians to borrow from the government to fund their studies. Year 1 student from Sri Lanka Imalka Madddumapatabendi wins Endeavour Award from Australian Government to fund his studies. 2011 Ian Whyte returns as Principal. Graduate advisory group (GIIAC) established. 80th country represented on campus. 1992 Agreement signed. Dr Rex Lipman Chief Executive. Dr Ian Whyte appointed Principal. Articulation arrangements in place with Oxford Brookes University and UniSA. 1996 Australia’s Best Industry Trainer Tourism Award Inaugural Graduation Ceremony. 1998 Gerald Lipman takes over as Chief Executive. Hospitality degree a first for Australia (outside the university sector). ICHM in Tourism’s Hall of Fame. 2000 40 students on placement at Sydney Olympics. Jon Richards appointed principal. Dr Baden Teague appointed Chair of ICHM’s College Council. 2002 First graduates appointed as General Managers. International Centre for Hospitality, Leisure and Food Studies opens. Dan Edmonds appointed Principal. 2004 Joint venture signed with YTL Hotel and Properties Sdn Bhd, Malaysia. Tourism Training Australia awards Principal Dan Edmonds ‘Industry Champion’. 2006 South Australian Government awards eight full scholarships, enabling local students to benefit from ICHM’s education. ICHM approved for Fee-Help incomecontingent loans for Year 4 students. First ICHM graduate to complete PhD—congratulations Dr Patrick Kunz! 2008 ICHM Founder Dr Rex Lipman awarded Officer of the Order of Australia by the Australian Government. Twenty-two Year 3 and Year 4 students fly to Sydney for the Association of Australian Hotel Schools Career Fair, with eight taking up job offers. Graduate Kristian Livolsi named ‘Young Achiever 2008’ by Restaurant and Catering Australia. 2010 Total scholarships provided exceeds $2 million. ICHM wins National Tourism Award. 2012 Total ICHM program delivered within the Higher Education sector. In a world first, ICHM approved to deliver Bachelor of International Hotel Management (Swiss Hotel Association). Southville Foreign University in the Philippines approved to deliver ICHM’s Bachelor degree. NOW CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au 3 10 things we love about ICHM 1 2 3 4 5 6 7 8 9 10 Network, network, network! It’s no surprise that the catchphrase network, network, network! is instilled from day one. It comes into action on campus and occurs at ceremonies and more formally when top industry professionals come to campus to share what they know . . . and recruit. Of course, many are graduates who either head up or are in positions of influence in some of the most world’s most prestigious properties. Web-based social networking doesn’t replace the concept; it just adds a whole new dimension. The program It bears repeating: our 50:50 mix of on campus study and industry placement has endured for more than a century as the model for quality management education and training that is industry relevant. But we have never rested on our laurels and have worked to evolve our program over time to keep on improving the quality of the ICHM experience and, ultimately, the success of our graduates. The two degrees introduced in 2012 are recent examples. Swissness Internationalisation The superior quality of the Swiss is legendary: think From day one, our students from around the world watches and chocolates. Switzerland has also been and throughout Australia come to us with one thing, famous for its quality tourism experience since the birth of principally, in common: to achieve an international career. tourism in the mid-19th century, with the word spread by some By necessity, then, we have always been international—in name of the world’s great writers. In the 1890s the Swiss Hotel and by nature. Over the years it’s a concept that has evolved, Association (SHA) opened the first hotel school to develop staff and today internationalisation is intrinsic to our set of graduate to grow the industry’s future. Let it be said we are proud of our qualities, attributes we look to develop above and beyond Swiss heritage; proud to be offering the first degree the SHA has knowledge-based outcomes. ICHM’s membership of EUHOFA is laid claim to; and proud that we remain today the only school of another reflection of this focus, and both the Chief Executive this famed association outside Switzerland. and Principal have served on the board of this international association of the world’s leading hotel and tourism schools. Regency International House Ruled over by the fair but firm hand of Irene Ninnes, Regency International House is a home-away-fromhome halls of residence for the majority of ICHM students. It’s a place where memories are made. The first 120 students moved into the villa-style accommodation in 1995, and that number grew to 168 with expansion in 1999. The active Student Representative Council has its meetings there, making continuous improvements to campus life. Ceremonies Of the three ceremonies conducted each year, if End of Course and Graduation are the most satisfying then Course Commencement has to be the most fun. This is the occasion at which new and returning students are welcomed and everyone gets to be on the receiving end and taste hospitality for a change. Dress up is essential of course, because students get to strut their stuff at a cocktail party following the formalities, with the evening culminating in local pub fun for those with the stamina and wherewithal to keep going. Enviable destination In 2012, the Economist Intelligence Unit’s Global Liveability Survey ranked ICHM’s home base, Adelaide, as the fifth most liveable city in the world. Education is one of the scoring criteria, along with political and social stability and crime rates. And NewYorker magazine once called Adelaide ‘the last wellplanned metropolis on earth’. With a little over one million people, it’s big enough to offer sophistication, but small enough for the peace and quiet essential for serious study. Wide sandy beaches are on the doorstep and premier wine-growing regions are within easy distance by car. It’s best to ask on campus about night life! 4 Camaraderie We’re not sure where it begins, but we do know it never ends. The friendships formed at ICHM are the kind that last a lifetime. We think these bonds are informal in nature; however, they may start during more formal activities, such as Adventure Day or at any one of a number of on-campus activities organised as antidotes to long hours of study. Our graduates may be an ambitious lot, but they keep in touch out there and look out for each other. Many have proven that their next career move comes down to simply picking up the phone. Career success We proudly present a snapshot of graduates in this publication (see pages 6&7), who we don’t believe we’ve given mention in our On Course magazine, as we have so many others. They too are bringing a whole new level of professionalism to not only hotel management, but also as you’ll see to the many and varied fields in which they have established as high fliers. Whatever, we are blown away by the sheer number and nature of graduate success stories, with the main question for many being: ‘London? Shanghai? Dubai? Just where will I take my career next?’ Adventure Day It started at the Adelaide Hills home of the then Principal Dan Edmonds and his wife Jill. It’s still in the hills, but more recently at an outdoor centre run by a professional team. Adventure Day is an important part of Commencement Week, where new students take on teambuilding activities, helped along by senior students, staff and their families and friends. In 2007 the day was made even more special when Australia’s then Foreign Minister, the Hon. Alexander Downer, dropped in. 5 careers that know no bounds: graduate snapshot 1995 Jason McGowan 1997 Pingkan Umboh 2002 Age: 42 Year graduated: 1995 Age: 36 Year graduated: 1997 Age: 33 Year graduated: 2002 Nationality: Australian Position: Nationality: Indonesian Position: Nationality: South African and General Manager Development Middle Deputy Director, Australian Education Australian Position: Director of Sales East at AHL Amalgamated Holdings International Indonesia, Australian and Marketing,Traders Hotel Location: Dubai, United Arab Emirates Embassy Location: Jakarta, Indonesia Location: Brisbane, Australia About the position: The Strategic Development of the AHL Hotel and Resorts network and the AHL Cinema Brands in the Middle East. Brands include: Rydges Hotels & Resorts, QT Hotels & Resorts and Event Cinemas.Involves working with owners and investors to develop hotel and resort projects with a view to entering into management agreements. About the position: Managing Australian– Indonesian government and institutional relationships in education. Most notable success: Paul says his journey and growth since moving from Varsity College in South Africa to study at ICHM has been marked by solving problems and creating solutions, based on the comment of a former manager to, ‘watch for big problems; they disguise big opportunities’. Most notable success: Looking after one of the key Olympic partner companies during the Sydney Olympics at the Sydney Hilton. Career path to date: Events Sales Executive; Duty Manager, Banquet Manager, Conference & Catering Sales Manager, Assistant Director of Catering, Director of Catering, Senior Sales Manager, Director of Sales & Marketing; Food & Beverage Manager, Executive Assistant Manager, General Manager, General Manager Development. Year ahead: Work towards AHL’s strategic growth plan for the hotels and cinema brands. The plan: Continue in the industry and explore the hotel development career path, as well as keeping in touch with ongoing changes and improvements in the operation of hotels and resorts worldwide. ICHM is. . . a tremendous experience, preparing you for the industry globally, with world-class lectures teaching the finer aspects of hotel operations. Importantly, ICHM also prepares you with the essential management skills, such as strategic planning and reporting, critical to senior management roles. 6 Most notable success: Managing highprofile events such as the Australian Alumni Awards, the Australian Embassy’s largest public event in 2008 and 2009, and a number of other events to support science diplomacy, including profiling Nobel Prize winners. Career path to date: Went on to complete a Bachelor of Business at UniSA and a Masters in Hospitality Management at Griffiths University after graduating from ICHM. Joined Xerox Indonesia as an Accounts Manager in 2000, moving to the Australian Embassy in 2003 as Manager of the Australian Education Centre Jakarta, promoting Australia as a study destination for Indonesians. In 2009, she was promoted to the position of Deputy Director of Australian Education International Indonesia. Paul McMurray Career path to date: A career characterised by an upward trajectory, starting with a six-month Food & Beverage traineeship at the Hilton Durban. Positions that followed: Porter, Centra Melbourne and Landmark Parkroyal; Sales Associate, Hilton Sydney; Business Development Executive, Crowne Plaza Darling Harbour; Business Development Manager, Holiday Inn Central Cluster Sydney, Crowne Plaza Darling Harbour and Holiday Inn Cairns: and Business Development Director and Director of Sales, IHG Queensland, Papua New Guinea and Vanuatu. Year ahead: To complete her PhD in management (in 2014) and seek opportunities to develop her career in the international education area. Year ahead: Launching the first Traders Hotel by Shangri-La into Australia. The plan: Wishes to improve the internationalisation of education in Indonesia, to support Indonesian graduates, research and society to be better positioned in a global world. The plan: onwards and upwards in the industry he loves and serves (much like his wife). ICHM is . . . the college that exposed me to the value of service, professionalism and management, through its curriculum and high-calibre lecturers and support staff, as well as its international network. The experience, knowledge and skills I received from ICHM have been supporting me in working with both the private and public sectors. Married to: Melissa McMurray (nee Bulan), a former ICHM student. ICHM is. . . an invaluable platform from which to launch a professional career with confidence and aplomb. Its exemplary reputation supports and enhances career progression, with alumni colleagues an an ideal network for creating potential partnerships and sharing successes. 2005 2008 2011 Age: 34 Year graduated: 2005 Age: 26 Year graduated: 2008 Age: 23 Year graduated: 2011 Nationality: Ecuadorian Position: Position: Global Leader—Graduate Nationality: Malaysian Director Food & Beverage, Jones Lang Resourcing & Development Position: Guest Service Team Leader, Lasalle (Intergrated Facility Management) Company: Orica Nationality: New Southern Ocean Lodge Location: Location: Penang, Malaysia Zealand Location: Melbourne, Australia Kangaroo Island, South Australia About the position: Controls, sources and interacts with vendors providing catering and pantry services for Intel across the Asia Pacific region, feeding thousands of microprocessor engineers, administrators and the community within Intel campuses and building offices. About the position: Leads a specialist human resources (HR) team, responsible for all graduate and undergraduate talent programs and strategic liaison with university’s globally. About the position: Works closely with the Restaurant and Front Office Managers, doing a dual role as a team leader. Luis Jiminez Most notable success: Outperforming financial budgets of each and every Food & Beverage outlet managed. Career path to date: Very simple, from the lowest position in a hotel as a trainee to a regional Asia-Pacific director. Luis studied at Les Roches, Switzerland before joining ICHM in 2005 to finish his bachelor degree. Year ahead: To work extremely hard in an adverse year financially speaking, doing more with less. The plan: To continue in the Integrated Facility Management field, and diversify to others. ICHM is. . . a great place. It teaches you: to put yourself in the customers’ shoes, so you can drive your plans and strategies accordingly; and the art of service in the workspace, which means to address customer needs with flexibility and financial responsibility. Adele Preston Most notable success: Design and deployment of a Global Graduate Program for Orica, awarded Finalist (top three) for Best Graduate Development Program in Australia by the Australian Association of Graduate Employers. Career path to date: Adele was recruited into the Hyatt Hotel’s Corporate Management Trainee program in San Diego, California immediately after graduating. She was recruited as a Rooms Division Trainee, but was transferred to Human Resources within a couple of months because of her keen interest in the sector. She was then posted to the Grand Hyatt Melbourne as HR Officer, before promotion to HR Assistant Manager. She moved to Orica—the world’s largest provider of commercial explosives and blasting systems—18 months later, joining the Human Capital team, responsible for the design and global deployment of the company’s Graduate Program. Year ahead: Starting a Masters of Human Resources part time. The Plan: Continue to build and grow capability as a global HR professional, which means continuous learning and a diversity of HR roles to best prepare for an Executive HR role long term. ICHM is . . . a place that opens your mind and gives you every opportunity to make a global career a reality. CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au Yen Aun Leow Most notable success: Winning the Southern Ocean Lodge 2012 Employee of the Year Award. Career path to date: Yen has always been into hospitality, dating back to 2007 while still at school. He studied at YTL-ICHM Malaysia before joining ICHM in 2009, working part time at Adelaide Airport with Delaware North to a supervisory role in various cafes and bars. After graduation, joined Southern Ocean Lodge starting as a Housekeeper. Made his willingness to learn and move forward known, and after seven months was given a chance to work in the restaurant and has never looked back. Working long hours, has gained a reputation as a multi-talented staff member—also putting in time at the Front Desk. Year ahead: Relishing his chances and enjoying every moment, with the Award providing additional focus to do better, get more involved in all matters at the Lodge and achieve a bigger role in the management team. The plan: Planning to stay for another year or more and determined to grow within the company. ICHM is . . . a great support. It provides not just an education, but also the tools to enlighten you as a person and build personality and maturity that helps you get ahead (to where I am today). Thank you ICHM! 7 Angelia (Also Known As Angelia Djohanli), Reza Abdul Azis Abbas, Sonia Louise Abbott, Charles David Wilmot Adams, Ryoko Ado, Kristine Camille Tiu Adorable, Marie Anne-Claire Elodie Affouye, Sunil Agarwal, Jill Marie Agnew, Giri Agripina, Djomel Aguinaldo, Eun Kyong Ahn, Hyung Jun Ahn, Kanako Aiba, Lolowa Alabdulrazzaq, Jane Alamsah, Jonathan Paul Albanese, Emma Alexander, Paul Alexander, Juan Alfonso, Hussam Ahmed M Al-Ghunaim, Edmund Allison, Rehan Sheheryar Ally, Annalise Margaret Alma, Niccolo Martin Alvendia, Sasha Anand, Dirk Lucian Anceschi, Eilis Anderson, Diana Paola Angeles Ramirez, Eric Annaheim, Yasuaki Aoki, Shigekazu Aoyama, Joseph Henri Arnulphy, Maria Laura Artusso Bonomi, Chinita Arulanandam, Rachmat Asiandi Asiandi, Pramod Ashok Asija, Shinta Astaningrum, Kiran Aswani, Yuki Atago, Thayalini Athmalingam, Rachel Anne Atwell, Kai Yin Au, Melanie Auguste, Emma Ayers, Fiona Ayres, Anil B.K, Chae Rim (Cherry) Back, Sung Shik Bae, Sung-sub Bae, Jung Eun Baek, Carmen Patricia Bahnke, Jin Joo Baik, Sophie Josephine Bain, Ganeev Singh Bains, Juan Ignacio Baiutti, Simon Bajada, Liza Bajracharya, Andrew Tristan Baker, Darren Dinesh Balan, Anita Jane Balint, Ameer Hamza Wais Baloch, Lars Balslev, Leigh Banach, Yo Sub Bang, Sanjay Bapodra, Daniela Barada, Inn Young Bark, Jaesung Bark, Joel Lindsay Bartlett, Sonia Basheer, Bengt Baumgartner, Zhi Ying Bay, Adam Chichester Beadon, Alexander Douglas Beattie, Ashley Beech, Michaela Jane Bennell, Sandra Linn Berg, Helen Alice Berkley, Anelle Bester, Sabina Bester, Camilla Jane Betts, Desiree Sohni Bhullar, Sharon Clare Bickford, Sarah Dallas Cherie Biel, Nasandelger Bilegdemberel, Natasha Diane Bilka, Kirei Louise Blackley, Adam Blackwood, Shashi Bogati, Danielle Bolle-Hauert, Chui-Foon Bong, Hayley Borissow, Lucy Antoinette Bosworth, Liesl Bouwer, Poppy Bowen, James Bradbury, Lars Bresler, Alesha Brewer, Hugh Brideson, Andre Briedenhann, Nadine Karen Brocklesby (nee Foster-Lynam), Adam John Brooks, Jonathan Bernard Brunold, Narelle Tanya Buchan, Felix Laurentius Budiman, Melissa Bulan, Christopher Bull, Andrew Burke, Monique Renee Burke, Michele Burrows, Danielle Butler, Rene Butler, Ashley Samantha Jane Butt, Anna Byrne, Adrian Byrt, A Young Byun, Jung Hun Byun, Xueqi Cai, Ya Tian Cai, Iain Allan Calvert, Sophie Elena Camakaris, Gwendolyne Camaret, Martin Daniel Camp, Sasha Campbell, Veronique Blouin Carbonneau, Sonya Daphne Carmody (nee Thomas), Lina Gleonicia Christina Carolla, Jillian Louise Carruthers, Jane Elizabeth Carter, Luke Causer, Natalie Cavaiuolo, Xiao Xiao Cen, Ho-Won Cha, Victor (Shue Yu) Chai, Ravi Chaisilwattana, Sherrie Louise Chambers, Jian Hau Chan, Kam Hint Chan, Long Kin Chan, Man Lai Chan, Monica Wen Shi Chan, Ngar Chee Chan, Siu Ying Chan, Wei Jun Chan, Wilmington Chan, Wing Man Chan, Ya Ting Chan, Yin Hau Chan, Yu Ting Chan, Yuen Ting Chan, Ganesh Chandrasekar, Ethan Ee Tien Chang, Hsin-Chia Chang, Jen-Ang Chang, Jen-Yi Chang, Wen-Chien Chang, YiFan Chang, Yuan Chang, Clementene Chaplow, Lisa Marie Chard, Timothy Joseph Chatfield, Yik Tsun Chau, Preeyanuj Chawla, Chieh-Cheng Jay Chen, Hsiu-Ling Chen, Kuan-Yuan Chen, Miao Hsu Chen, Szu-Yun Chen, Wei Ling Chen, Yin Jia Chen, Yu-Ching Chen, Chi Lung Cheng, Kai Leung Cheng, Ting Kai Cheng, Se Youn Cheon, Anastasia Vladimirovna Chernysheva, Cheuk Yue Charles Cheung, Karen Ka Yin Cheung, Zheng Han Chia, Shu Yun Chiam, Ming-Yang Chiang, Tai-Shu Chiang, Kwan Chinachote, Ka Kui Ching, Laura Chisholm, Han Ju Chiu, Nga Yu (Erica) Chiu, Ya-Ling Chiu, Jung-Youn Cho, Junhoan Cho, Chang Yun Choi, Dong Gi Choi, Jung Hyun Choi, Ku Il Choi, Sin Ting Choi, Sung Youn Choi, To Young Choi, Yong Jun Choi, Yoo Jung Choi, Yoomi Choi, Young-Chol Choi, Lay (Hyong Rye) Chong, Yoke Moi Chong, Benburachat Choonualsri, Wing Fung Chou, Yun Ju Chou, Crystal Chow, Felix (Lap Lui) Chow, Karen Chow, Priscilla Chrisanita, Sophie Jane Christie, King Wa Chu, Pak Yee Chu, Tei-Tien Chu, Ting Ting Chua, Phillip Chua Chiaco, Sung Min Chun, Mun Wah Chung, Sarah Anne Chung, Seung Hwa Chung, Su Jin Chung, Ya Lan Chung, Ya-Lun Chung, Dion Cinavilakeba, Cameron Clarke, Amy Elizabeth Cleland, Annabelle Sanders Coats, Grant Colaruotolo, Rachel Emma Cole, Briony Anne Collins, Richard Colman, Natasha Maree Corcoran, Jose Pablo Cordero, Tommy Grennum Corneliussen, Louis Franck Eric Cornille, Deidre Cotterill, Luke Richmond Cotton, Carolyn Coventry, James Wallace Cowperthwaite, Briony Christina Crisp, Sean Alexander Cromwell, Katherine Alice Cross, Danielle Sarah Cuk, Rachel Czyczelis, Patricia Da Silva Camoes, Huy Hung Dang, Zen (Thanh Truc) Dang, Eddy Darmatin, Marc Dasan, Neeyati Bharat Dave, Sylvie Brigitte De Charmoy Lablache, Dennis Marcel De Kort, Jennifer De Korte, Hashika Nilakshan Anthony De Silva, Daniel Peter De Vries, Christopher Douglas Dean, Deborah Deane, Danny Delip Kumar, Lucas Demetrescu, Joanne Everett Demmler, Toby Thomas Demmler, Akshay Ashok Deosthali, Paul Louis Christophe Desmarais, Sean Desouza, Lisa Dewandana, Yashoda Dhakal Aryal, Raju Dhamodaran, Bhupesh Dhir, Nimish Narendra Dhurandhar, Ririh Nirwesti Dibyono, Song Nga Do, Nicholas Graham Dobson, Ian Carl Douglas, Melissa Douglass, Caitlin Sally Drummond, Audra Yvonne Du Plessis, Prateek Dua, Xiaojie Duan, Nathalie Rachel Nadine Dumais, Kit Man Dung, Elizabeth Anne Dunn, Cynthia Duplooy, William Durkin, Pierre Duwat, Natalie Rosemary Dyer, Ketrah Anne Kerby Eaton, Lucy Alice Kerby Eaton, Ganesh Panchaksharam Elangoven, Heidi Elizabeth Eldridge, Calista Elian, Joseph Sam Ellingham, Hengky Kesumajaya Eng, Kok Hui Eng, Yelly Erawan, Paul M Ernst, James Erskine, Rafael Espeja-Garcia, Eloy Estevez Gutierrez, Hye-Sun Eum, Marisha Jade Ewart, Beatrice Fabre, Nicola Rocco Faiello, Alejandro Fajardo Mendoza, Maya Fajarianti, Juliana Falkenburger, Yvonne Fang, Kym Farley, Callum James Farnell, Kylie Farrell, Nicole Nancy Feasby, Amy Renee Featherston, Anita Calliste Felicia, Chun Yan Feng, Qi Hui Feng, Rachel Elyssa Fernando, Steven Eric Ferry, Emma Fettke, Nyree Sara Fiddes, Kellie Field, Glen Finlayson, Paul Majella Fitzgerald, Jessica Elisabeth Fletcher, Sachi Marie Fletcher, Georg Johannes Floymayr, Suk Kuen Fok, Jaime Emiley Footner, Edward Harold Peni Forsman, Georgina Frances Forwood, Julian Forwood, Andrew Paul Foster-Johnson, Bodelle Ann Francis, Cristhian Camilo Franco Munoz, Scott Christopher Franklin, Elena Fraterrigo, Anne Friedrich, Wing Yan Fu, Masato Fukuishi, Savannah Georgina Gadsden, Dhruveer Singh Gandhi, Ravi Ganglani, Jian Gao, Leidi Gao, Pamela De Montserrat Garcia Valdez, Tobias Challenger Garritt, Matt James Gartshore, Marianne Garupa, Patrick Gaugler, Mark Gaynor, Lu Ge, Anthony Gerber, Irene Calliope Germanis, Maria Lourdes Gibson, Ryan Nicolle Giddens, Mohit Girdhar, Usha Giri, Martin Godwin, Li Li Goh, Shane Anthony Goldberg, Nataly Gomez, Do Hyuk Gong, Jane Helen Gordon, Jade Amy Gosling, Kengo Goto, Janina Kaori Gotze, Kirsten Elizabeth Grace, Remiko Graham, Marc-Antoine Gratton, Kristian Green, Stella Renee Greig, Sarah Nicole Griffin, Kristy Grillett, Miguel Guerrero, Hanna Gugglberger, Hedy Eko Gunarso, Alvin Gunawan, Alison Maree Gunn, Iain Douglas Vicent Gunn, Penelope Gunst, Mee-Ock Ha, Minh Quang Ha, Adriaan Haasbroek, Bernadette Habersack, Rahel Elisabeth Haefele, Albert Halim, Sylvani Halim, Seung-Hee Ham, Andrew Chang Long Han, Jee Hee Han, Myoung Hee Han, Myoung-Kuk Han, Yoon Hee Han, Irene Hang, Sally Alexandra Hann, Alexander McLeod Hannam, Simone Louise Hansen, Josephine Hao, Caroline Hardman, David Hardwick, Uri-Lior Hargil, Trevor Andrew Harris, Jens Harsem, Amanda Lee Grace Hart, Yuliana Haryono, Mahira Hasanovic, Mayuko Hasegawa, Barend Stephanus Hattingh, Dimitris Hatziioannidis, Lincon Hauser, Redmond Hauser, Thomas Edward Hawley, Xiaole He, Natasha Lee Heikkila, Jane Victoria Henderson, Adam Henke, Jae Hyuk Heo, Justin Wayne Hernandez, Jessica Yanin Hernandez Ceron, Vallen Hertansia, Anthony Herzog, Stephanie Ann Hewitt, Troy Fraser Hickox, Takami Higashiguchi, Sayaka Higuchi, Yui Higuchi, Sophie Hill, Cheuk Man Ho, Ivy Yuen Wei Ho, Teck Loong Ho, Tony Shun Shen Ho, Vivian Ho, Heidi (Phan Thi Ngoc Ha) Hoang, Natasha Marie-Joelle Hoarau, Andrew Robert Hodges, Joshua Raymond Holland, Felicity Kate Homan, Yat Ho Hon, Dewen Edwin Hong, Eun Hye Hong, Robert Hong, Sye-Jin Hong, Tae Jun Hong, Bree Hood, Nicola Jane Hood, Emma Jane Horgan, Cynthia Horner, Patioko Sinamoana Horner, Emily Hosking, Hisae Hosoi, Oliver Houchin, Samantha Michelle Howard, Jui-Yuan Hsia, Chin Chen Hsiao, Wen Hsin Hsieh, Xin Yuan Hu, Zihan Hua, Chun Chi Huang, Hao Jung Huang, Hsiao Hsien Huang, Huey-Hsin Huang, Susan Szu-Chun Huang, Wen-Ni Huang, ZhengYing Huang, Fidela Farrah Hubahib, Marc Jeromy Huber, Wai Yan Hui, Jamie Hunter, Jason Huntington, Nicholas Charles Hurley, Kim Margaret Hurst, Ngoc Phuong Lan Huynh, Ha Na Hwang, Mi Hyun Hwang, Yun Hee Hwang, Gregory Michael Hyam, Jae-Tak Hyun, Seung Ho Hyun, Hendri Agung Idrianto, Elly (Ji Won) Im, Yulia Ingkiriwang, Michael John Ingram, Carmine Anthony Iommazzo, Cosimo (Man Hong) Iong, Prue Louise Irish, Tiara Akiko Ishikawa, Tunku Anne Noraini Ismail, Wing Yan Iu, Kirsty Tjutjana Iversen, Nazaahah Ja’afar, Gugulethu Janet Jackson, Ben Charles Jager, Mohammed Feizal Jamaludin, Luke Tillotson James, Eun Seog Jang, Jin Ju Jang, Myung Keun Jang, Ki Hoon Jeon, Ye-Sung Jeon, Eun Seo Jeong, Jee Eun Jeong, Yong Gil Jeong, Yu Seon Jeong, Robby Jiaw, Anna Jo, Sang Joon Joe, So Yeon Joh, Sonia John, Christopher Jones, Jacklyn Jonsson, Hyung Hee Joo, Theedarat Jorkkaew, Emily Jubb, Andra Julinar, Eun Bi Jun, Gi-yeong Christian Jung, Mi Young Jung, Min Woo Jung, Seong Weon Jung, Shingwang Jung, Yae Shin Jung, Yoon-Suk Jung, Imelda Jusuf, Husefa Kaderbhai, Anastasia Kakridas, Megan Kalil, Kiros (Hiu Ying) Kam, Pauline Paul-ling Kam, Yoko Kamikura, Johanna Marlies Fung Kamphorst, Ri Na Kang, Seung-Moon Kang, Woo Sung Kang, Angus Kao, Zara Karaduman, I Gusti Ngurah Bibin Karmadi, Nop Karnjanabhan, Bernanda Agustino Ganiino Karo Karo, John Paul Kassapis, Zainal Abiddin Bin Kassim, Akane Kato, Yayoi Kato, Kana Kawasumi, Kenji Kawata, Tiffany Kays, Jon Andrew Kean, Alok Kedar, Joseph Patrick Keenan, Clarissa Keil, Sandra Keil, Michael Kelly, Matthew Roger Kenny, Anna Keppler, Kalliste Khoo, Bo Ra Kim, Byung-Chun Kim, Canaria Kim, Dae Young Kim, Daniel (Taek Dong) Kim, Dong Pil Kim, Dong Uk Kim, Eun-A Kim, Hang Lae Kim, Hye Ji Kim, Jae Woo Kim, Jae Yeon Kim, Jenny (Jung Eun) Kim, Jeong-Kil Kim, Jeoung Tae Kim, Ji Hye Kim, Ji-Eon Kim, Jong Man Kim, Jun Woo Kim, Jung Eun Kim, Liz (Soo Yeon) Kim, Min Jung Kim, Min Soo Kim, Myoung Gyu Kim, Na Youn Kim, Ok Ju Kim, Poeun Kim, Sang Jin Kim, Sang Min Kim, Seul Gi Kim, So Young Kim, So Young Kim, Soo Jeong Kim, Su Jin Kim, Su Min Kim, Su Young Kim, Won Shik Kim, Won-Sup Kim, Woo Jong Kim, Yeo-Eun (Janet) Kim, Yeon Hak Kim, Young Do Kim, Young Sun Kim, Yu Na Kim, Carline Estelle Kim Lim, Yoko Kimura, Li Ray Kin, Daniel Kingsley, Rachael Marilyn Kingsley, Verity Kitto, Merel Annemarijn Klaver, Tobias Kline, Maarten Eduard Leendert Kloet, Michelle Illuminada Louise Kloo, Samuel John Kluppels, Hiu Yee Ko, Kyung Jin Ko, Yusei Kodama, Jeremy Martin Kode, Dong Hwa Koh, Gregory Reza Putra Pahlawan Kolkman, Yvonne Koller, Marino Komlusan, Ming Lu Kong, Tsz Wing Kong, Xianyi Kong, Mohan Peng Aun Koo, Se Hee Koo, Tze Sun Koo, Victoria Molly Koszegi, Jeremy Kraft, Nelian Claire Kramer, Michael Heinz Kratz, Benjamin Krieg, Chantelle Vernee Krieg, Praveen Kumar Krishnamurthy, Gunnar Kristjansson, Leo Krysa, Chun Mo Ku, Ka Yan Kum, Ashok Kumar, Dharmik Kumar, Shiu-Hua Kung, Jonathan Kunz, Patrick Kunz, Martin Hans Kunzmann, Cheng-Hua Kuo, Indah Kusuma, Lany Kusumawati, Mervin (Boon Teck) Kwa, Dong-Wook Kwag, Kyung Ha Kwak, Kyung Ha Kwak, Daphne Kwan, Wei Yee Kwan, Debbie Kweek, Chee Wei Kwok, Fiona Kwok, Hyeon Ji Kwon, Ji Yun Kwon, Min Sung Kwon, Tsz Ching Kwong, Dahdath Hiria Kydd, Nicky La Gije, Nicholas Peter Lacey, James Yu San Lai, Wai Kwan Lai, Ka Yin Lam, Wing Yee Lam, Romeo Lamaro, Mark Daryl Lambert, Timothy Lambert, Anton Laner, Johannes James Albert Lang, Amanda Langford, Chi Nga Lau, Ching San Lau, Ching Wai Lau, Ho Sing Lau, Naomi (Shing Mun) Lau, Vivian (Cheuk Ling) Lau, Lea Laurente, Chung Ming Law, Wai Ming Law, Daniel John Lawder, Richard Dennis Lawson, Gaurav Lazarus, Aleksandar Lazic, Joseph Le, Thuy Minh Trang Le, Trung Toan Le, Boo-Yang Lee, Chang Gon Lee, ChangHyun Lee, Chi Kin Lee, Ching Man Lee, Chit Hao Lee, Damien (Yit Hang) Lee, Do Kyung Lee, Dong-Won Lee, Doo Won Lee, E Young Lee, Eun Joo Lee, Eun Sang Lee, Gwang Ho Lee, Hang Jun Lee, Ho Lee, Hwa Seob Lee, Jasper Lee, Ji Sun Lee, Jie Young Lee, Jin Lee, Jin Hwa Lee, Jinhyung Lee, Jonathon Charng Keun Lee, Joo Hee Lee, Ju Yeon Lee, Ju Yeon Lee, Jung Won Lee, Kee Ho Lee,Kwun Yi Lee, Kyung Sik Lee, Man Chong Lee, Mei Sie Lee, Mi-Ja Lee, Min Young Lee, Myoung Jae Lee, Myung Kyu Lee, Nony Lee, Pin Han Lee, Ra On Lee, Sang Min Lee, Sang Won Lee, Seungmin Lee, So GRADUATES IN SIGHT 8 Cheong Lee, So Eui Lee, Su Ting Lee, Sung Lee, Szu-Yu Lee, Ven-Yar Lee, Willy Lee, Won Yong Lee, Yiak Liang Lee, Yiu Lee, Yong Soon Lee, Young Ae Lee, Young Ah Lee, Nicole Kate Lehmann (nee Wittenberg), Sarah Jane Leitner, Su Ying Leong, Yen Aun Leow, An Ling Leung, Cheuk Pong Leung, Kimson Leung, Nga Li Leung, Po Shan Leung, Yuet Wah Leung, Yun Yu Leung, Cameron Emanuel Levi, Chi Yan Li, Chia-Lin Li, Dong Li, Dongdi Li, Jia Ling Li, Jiao Yan Li, Josephine Li, Kit Fung Flora Li, Meng Qing Li, Wei Lin Li, Yinyin Li, Christopher Lian, Jerry Liqiang Lian, Liang Liang, Emilia Liao, Melisa Librayana, Andre Rusli Lie, Monik Naftali Senjaya Liem, Tanya Chantal Liepmann, Grant Andrew Lilley, Boon Eow Lim, Hua Zheng (Precious) Lim, Hyeong Jun Lim, Hyoun Ku Lim, Hyoung Joo Lim, Jocelyn Lucille Lim, Jong Il Lim, Jong Jin Lim, Jong Shin Lim, Peng Li Lim, Raymond Lim, Soo Min Lim, Yung (Chuang Yung) Lim, I-Yin Lin, Jason (Ke Ya) Lin, Kuan-Nan Lin, Wai Chun Eric Lin, Wen Ya Lin, Wendy Lin, Yu-Cheng Lin, Isabelle Aileen Lind, Boom Cheng Ling, Dick Ching Ling, Janice Ling, Bronson Rodney Linington, Thomas Pinh Hoa Litton, Chen Liu, Chieh-Wen Liu, Chun Yi Liu, Jie Liu, Kuo Chen Liu, Yi-Chun (Vicki) Liu, Zhaohui Liu, Kristian Livolsi, Chi Kin Lo, Rebecca Lo, Wing Yee Lo, Yueh Ning Lo, Yun Nam Lo, Jean Alain Loic Lo Ting Lan, Jasandra (Shu Yi) Loh, Junwei Loh, Maverick Yeh Loong Loh, Murphy Loh, Tong Jit Loh, Jaime Lopez-Bravo Oriol, Alexander Lord, Paula Kate Lory, Antonina Loucheva, Georges Lteif, Li- Fu Lu, Wei Lu, Siu Pui Ma, Alexandra Innes Macdermid, Sophie Macdonald, Rodrigo Macedo, Andrew John Ross MacFarlane, Reaz Macky, Quincy Maddern, Imalka Maddumapatabendi, Tina Maeder, Ju Yeon (Julie) Maeng, Tomas Magno, Karmina Magpayo, Avinash Mahendram, Cheuk Wa Mak, Kwan Chiu Mak, Claire Amelia Malcolm, David Malkiewicz, Jessy Jane Mancienne, Skanda Manibhandu, Winasari Manik, Grace Artha Emilda Manurung, Tiur Margaret Marlina, Natasha Marona, Edward James Martin, Nicholas Martin, Walter Donald James Martin, Yaiza Martinez Vara De Rey, Claudia Alejandra Martinez Vazquez Del Mercado, Busisa Mathe, Anuj Mathur, Olga Matova, Victoria Matterson, Colette Matthews, Anthony Lawrence Mauro, Justin Ronald McConnell, Emma Jane McDonald, Jason Peter McGowan, Fingal Elizabeth McIntosh, Amanda McLachlan, Matthew Patrick McLauchlan, Simon Charles McManus, Paul McMurray, Stacey Lee McMurtrie, Amy Marie McWaters, Michaela Meier, Flip Franciscus Meijers, Charlotte Meisner, Suzanne Mekong Mbarga, Cherie Kirsten Melbourne, Jean-Michel Melinand, Ingo Menges, Raghu Menon, Andi (Bongiwe Andisiwe) Mfazwe, Mihle Mhlakane, Luciana Miashiro, Alena Michenkova, Ryan Lawrence Mickleson, Charmayne Migga, Eunice Thomas Mihayo, Hyun Ji Min, Sungki Min, Chie Minami, Ruth Tendai Mkunu, Yi Chun Mo, Azry Rasyeqa Binti Mohd Rafflee, Faris Idzwan Bin Che Mohd Zin, Steven Moine, Derek (Wai Kwan) Mok, Dino Franco Marco Andre Moll Sanchez, Benjamin James Monfries, Steffen Mong, Kylie Margaret Coral Montellier (nee Addison), Laryssa Jo Montgomery, Yi Lian Moo, Ja Young Moon, Lauren Morcom, Nicholas Ian Keith Morrison, Nobuyoshi Motonaga, Carlijne Mouthaan, Linda Eva Zofia Mrstica, Angela Mueller, Sutjiawati Muliadi, Jean Pierre ChiEn Muller, Joshua Munt, Shungu Kudzai Murove, Bridget Murphy, Nigel Antony Murphy, Antony Mwaura, Lindsay Rachel Myers, Jae Yeon Na, Suraj Naik, Lili Najoan, Masami Nakazawa, Jihoon Nam, Raman Krishna Nambiar, Kate Napper, Arnantyo Naresyworo, Ziad Nasr, Michael George Neal, Matthias Johannes Neef, Arina Nefedova, Stewart Bruce Neish, Christopher Ness, Emma Jacqueline Neumann, Emily Claire Newbury, Vicki Newman, Barthez (Ting Yau) Ng, Christine Ng, Han Pin Ng, Hui Huan Ng, Ivy (Szehui) Ng, Ming Yan Ng, Pei Sze Ng, Pei-Lin Phaelyn Magdalene Ng, See Yng Ng, Siew Siew Ng, Sze Li Ng, Xing Yuen Ng, Mumbi Ng’ang’a, Mai-Anh Nghiem, Thi Hong Lam Nguyen, Thi Thanh Mai Nguyen, Yorick Claude Jacques Nicholls, Yuen Nirmala, Issei Nishimuta, Melissa Nixon, Jin Hyun Noh, Richard Nowland, Fredella Nugroho, Yuka Numata, Chia-hsin (Vickie) O, Georgia O’Brien, Yota Ogura, Giles Basil Oh, Jae-Hoon Oh, Ji Won Oh, Jung Hyun Oh, Suk June Oh, Youko Oka, Karen Elizabeth Okmasich, Tamaki Okoshi, Sarah Louise Olesnicky, Rachael O’Neil, Cherng Chii Ong, Sumiarti Ong, Wei Peng Ong, Ky Lie Ooi, Ilan Oosting, Kai Tian Or, Maria Del Carmen Ordonez Vega, Panida Ottesen, Evelyn Nelly Ottiger, Richard Owen, Collins Oyange, Dyan Faye Pablo, Frederique Page, Chang Kyu Paik, Lesley Ruth Palacios, Solomalala Gianna Dominique Palmaro, Cynta Palmer, Alejandro Pardeiro, Byung Hoon Park, Eun Jin Park, Ga Ram Park, Gream Park, Hae Mi Park, Hye Soo Park, Hyun-Ah Park, Jae Bum Park, Jae Hyun Park, Jae Woo Park, Kyu Ri Park, Kyung Hee Park, Kyung-Yeon Park, Nam Sil Park, Shin Jea Park, So Young Park, Sun Young Park, Sung Jin Park, Tae Min Park, Tae Sun Park, Won Sik Park, Yeon Kyung Park, Yong-Hun Park, Young Mi Park, Young-Jun Park, Paularin Pascha, Paavan Patel, Sanjay Patel, Natasha Pathela, Arisara Pattaramalai, Wies Paulussen, Minuwampitiyage Thilan Anushka Peiris, Martin Peirson-Jones, Yu Fan Peng, Joanne Leigh Perry, Jae Petre, Aram Petrosov, Binh Thanh Pham, Stephany Phang, Clare Louise Phillips, David Picard, Jonathan Francois Picard, Justin James Pitt, Mellissa Renee Pitt Chalmers, Adam James Plush, Lauren Polkinghorne, Michelle Angela Pollock, Derek Polman, Emma Jane Pomery, Luisa Valentina Ponti, Patrizia Ponti, Alfred Alexander Portenschlager, Louise Carmella Porter, Roberto Porter Sawyer, Antonio Roberto Potenza, Briohny Powell, Kristyn Elizabeth Powers, Rajan Prasai, Margarita Grace Prasatya, Adele Preston, Michele Clare Prince, Sheree Vanessa Pritchard, Kyriacos Psalios, Jayaram Pudasaini, Enriko Pramedya Purba, Douglas Mark Purcell, Vania Surya Yahya Dwi Putri, Venkata Siva Ram Putta, Peter Pysk, Matti Jukka Pyyvaara, Zhou Qiao, Li Quan Quek, Min Yi Melinda Quek, Victor Queval, Maria Regina Quiros, Jiwoung Ra, Remigi Robin Rageth, Brendan Ashvin Rajendram, Asja Rajnovic, Bevan Ngamata Rakoia, Nicolas Tahina Ramanantsoa, Romulo Ramos, Marcel Ranzinger, Sophie Christine Raptis, Luka Ravnikar, Lena Pratibha Reece (nee Mutton), Seung Eun Rhee, Fitrinia Riestianty, Marissa Rietberg, Bianca Hope Rinehart, Damian Risi, Matthew Robards, Amanda Roberts, Andrew Leigh Robertson, Michael Robinson, Natalia Carmela Rodrigues, Magdalena Maria Roslon, Piotr Wojciech Roslon, Jane Margaret Ross, Melita Dale Ross, Mitchell Evan Ross, Francois Roux, Jacqueline Anne Rowe, Kylie Renae Ruawai, Rudanny Rudanny, Claudio Philipp Ruegger, Dorothee Ingabire Rugangazi, Andre James Russ, Marc Russo, Heon Jong Ruy, Lokesh Sabharwal, Phornthep Sachdev, Sagar Kumar Sadarangani, Sandeep Saha, Bernadette Sajorda, Takako Sakurai, Felicity Laura Salkeld, Lavin Samtani, Yenny Sanjaya, Ahmad Max Sapi-le, Martina Magdalena Sarnecki, Elizabeth Anne Sattler, Penelope Jayne Sattler, William Sauvage, Aleksandra Savic, Masato Sawada, Yuanita Sawitri, Linda Scaffidi, Jones Schack, Megan Schmidt, Fabian Schmittmann, Rami Schmitz, Isabelle Laura Schnider, Yara Manon Schroot, David William Scott, Kylie Sederstrom, Sin Yein Sek, Amanda Selitzer, Theviya Selva Kumar, Hayden John Senior, Dong Hee Seo, Hyo-Jin Seo, Jeong Min Seo, Min Seong Seo, Won-Kyung Seo, Mu Kun Seow, Anita Setzer, Michael Sfera, Killol Shah, Omar Faqih Shahab, Kuo Ting Shao, Kaveri Sharma, Sushant Sharma, Eileen Sharp, Davina Chintamie Sheard, Ryan Moodie Shearer, Ryan Moodie Shearer, Wei Shen, Yen Chung Shih, Hiroaki Shimamune, Chie Shimizu, Tomoe Shimizu, Seoung Hoon Shin, Yee Sae Shin, Yun-Kyung Shin, Noriko Ana Milena Shiwa, Manoj Shrestha, Larisa Siladharma, Prin Silpakit, Shinga Mavis Simba, Mohammad Ali Simforoosh, Eva Simmons, Ji Sug Sin, Sze Ming Sin, Karen Wan Hioong Sin Fan Im, Cheng Ying Gwen Sing, Dashmesh Singh, Kashwinder Singh, Kuldeep Singh, Navneet Singh, Roohbir Singh, Maya Slattery, David Small, Johanna Sophia Smit, Courtney Smith, Wing Hong So, Yuliana Purnama Sari Soebandono, Sidaphone Somphonexay, Jang Ho Son, Eun Jin Song, In Hyeok Song, Jimi Song, Min-Jae Song, Patrawit Sookdee, Winneth Sotingco, Ru (Huey Ru) Sow, Pamela Jane Spark, Elizabeth Spooner, Kanokphorn Srikureja, Peter Stanuovo, Marcos Roberto Steinenbohmer, Tanya Stewart-Plane, Olivia Stratton, Jennifer Margaret Sietske Strauss, Andre Strydom, Christie Lee Strydom, Ling-Jung Su, Karuppiah Subramanian, Henny Sudjijo, Wai Tung Suen, Wai Yiu Suen, Guy Sue-Yek, Budi Sukarno, Reza Sumali, Riki Sumandi, Shalini Sunder, Liesye Suriani Surianto, Lukas Suriaputra, Alaksha Surti (nee Abhyuday), Vikki Susanto, Seviella Susilo, Stheven Sutanto, Yohana Sutanto, Julia Margaret Sutherland, Melati Sutirman, Nurhayana Sutton, Matthew Swann, Cheryl Swanston, Erfan Syah Putra, Cameron Stewart Sykes, Max Syropoulo, Brian Pak Hang Tai, Hsiang-Ying Tai, Hoa Taing, Masaya Takada, Iona Takahashi, Tomoe Takeyama, Naoki Takizawa, Chi Hang Tam, Wing Man Tam, Junichi Tamakoshi, Ivonne Tamsir, Charmine Hui Tjin Tan, Chew Hsia Tan, Chong Laik Tan, Daniel Tan, Henry Chin Hooi Tan, Hong Yan Charlotte Tan, Lee-Ken Tan, Li Ting Tan, Vanessa (Mei Ning) Tan, Tomoe Tanaka, Bertie Harsa Tanaya, Chelsea (Shao Chen) Tang, Chi Wun Tang, Kwok Yu Tang, Wai Ling Daphne Tang, Wing Yin Tang, Nuttapong Tangdumrongkul, Jhunsien Widya Tanhangkara, Suryawan Tanudjaja, Lisa Tarascio, Paulina Taswin, Anton Tatarenko, Joice Tedja, Edwin Tedjamihardja, Virginia Mira Aprillia Teja, Sylvester Thang Fedor, Siew Lie Then, Melissa Miming Theniko, Gabriela Thies Periera, Florian Daniel Thoelke, Edward Clark Thomas, Sam Wildwood Kyffin Thomas, Estelle Thomson, Naomi Thomson, Hugh Lachlan Thring, Chin Ling Ting, Yien Siaw Tiong, Maria Tirtakusuma, Yunita Tjhang, Monica Sanjaya Tjong, Sarah Tobler, Saho Tokimoto, Shunsuke Tokimoto, Paul Town, Melissa Frances Tracey, Tien Tran, Truc Thanh Tran, Inda Trimafo, Hsuan-Chi Tsai, Pai Ya Tsai, Shih Ying Tseng, Man Kiu Mary Tsui, Pui Yee Tsui, Rastislav Tuchyna, Samuel Tucker, Dewi Safitri Tunjung Sari, Charmaine Turner, Fintan Tuttle, Sam Anh Thu Twelftree, Valerie Tyack, Laura Christine Tye, Megan Tyler, Chongpat Udompol, Irene Pingkan Umboh, Julie Underwood, Saravanababu Uthayakumar, Ginger Uy, Valeria Maria Valdivieso Betancourt, Paula Louise Vallance, Marit Elise Van Den Berg, Roderick Van Den Biezenbos, Tanya Marie Van Der Spek, Nicolaas Paul Van Der Werff, Thavan Vasantha Kumarian, Harsh Bhupendra Ved, Oscar Vermeij, Miran Martin Veselko, Armando Villapando, Marvie Villaruz, Julie Vine, Donna May Viray, Lauren Amy Virgin, Mia Visser, Dylan Christopher Viviani, Alexandra Vollebregt, Jing Yng Voo, Hai Ha Vu, Johnny (Dinh Phuc) Vu, Christopher Joseph Wagner, Erin Nicole Wagner, Citra Wahyuni, Craig Randall Walker, Natasha Kate Walker (nee Gardner), Amber Susan Walsh, Enshuo Wang, Guoqing Wang, Lei Lei Wang, Shih Kai Wang, Tien Wang, Wen Qing Wang, Xu Fang Wang, Xu Shan Wang, Yi Xuan Wang, Adam John Waters, Anna Jane Watson, Fleur Elise Watson, Alexandra Tenille Watt, Nawee Wattanasongsuit, Emma Louise Watts, Daniel James Weber, Cornelia Wende, Sheng-Wei Weng, Wen-Yu Weng, Matthew Peter West, Erin Maree Wheelahan, Emily-Jane Whitbourn, Julie White, Ajie Wibowo, Cameron Mark Widin, Alfred Adhi Widjaja, Malahayani Wiharsantosa, Herlina Wijaya, Olivia Taruna Wijaya, Emma Jane Williams, Maria Anne Williams, Ian James Wilson, Lisa Michelle Wilson, Kirsty Wing, Fiona Winger, I Wayan Pradnyantha Wirasedana, Chi Chung Wong, Chi Ping Wong, Ching Ting Wong, Chung Yee Wong, Chung Yin Wong, Felix (Siew Teck) Wong, Hau Shun Wong, Hiu Man Ingrid Wong, Hon Fai Wong, Huberta Hiu Ning Wong, Man Chun Wong, Shuk Fun Wong, Siu In Wong, Siu Tung Wong, Wen Wei Luke Wong, Weng Yen Wong, Manusvee Wongruchu, Young Hoon Woo, Anthony Wood, Chad Wood, Ben Woodroffe, Megan Ann Woollard, Bronwyn Frances Wright, Chengge Wu, Jia Wu, Jia Jing Wu, Li Li Wu, Xian Wu, Yi-Ting Wu, Yiu Sang Wu, Yu-Hsuan Wu, Ming Xie, Juliet Yaakoup, Mei Ting Yam, Akinori Yamamoto, Erika Yamamoto, Yixin Yan, Chang Bong Yang, Eun Kyung Yang, Sung Jin Yang, Yi Ping Yang, You Kyoung Yang, Yu Chieh Yang, Ilana Kirsty Yarnin, Priscila Yashiro, Hiroyasu Yasui, Hau Yi Ada Yau, Hannah Madeline Yaworsky, Yih Jian Ye, Li Ping Yeh, Wan Shan Yeh, Yu Chen Yeh, Jason (Chen Hsuan) Yen, Man-in Yeom, Garth Yeoman, Mei Kei Yeung, Tsan Sum Yeung, Yuk Ka Yeung, Ta Jen Yi, Ousang Yin, Siu Wan Yin, Louisa Jane Yockney, Sho Yonesato, Ji Hye Yoo, Yeon Kyeong Yoo, Hyung Joon Yoon, Youngsang Yoon, Ju Hee You, Mayble Yu, Mei Ling Yu, Wisnu Yudono, Ka Man Carman Yuen, Man Ling Yuen, Ji-Youn Yun, John Nathanael Teo Zaccheus, Zaikos Mark Zacharia, Di Zhang, Weishi Zhang, Wendy (Wen) Zhang, Xu Yun Zhang, Xuan Zhang, Yi Jing Zhang, Xue Zhao, Ye Zheng, Jian Yi Zhong, Mengmeng Zhou, Lisha Zhu, Jasmine Zingg, Nigel Grant Zweck twenty years CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au 9 10 THE MAN WHO DESIGNED THE PROGRAM Few colleges would have attempted it. But ICHM’s recent transition from vocational education and training to higher education took place relatively smoothly, despite some initial uncertainty brought about by such a massive change. It suggests an experienced hand. Principal Dr Ian Whyte was charged with the One of his first jobs back as Principal in 2011 was to travel to transformation—from the big program ideas to Europe with Gerald Lipman, where the pair met with their the smallest details. Swiss Hotel Association counterparts to thrash out the new Now into their second year, the Bachelor of Business (Hospitality program and, in particular, the BIHM SHA. Management) and Bachelor of International Hotel Management The two degrees were subject to a rigorous process of (Swiss Hotel Association) are making their mark in every review, including the Bologna Process in Europe, the quarter—on students, in industry and within academia. SHA’s Ecole Hôtelière de Lausanne and the Australian The two degrees, one of them a world first, are a significant accreditation system. milestone. The BIHM SHA (as it is affectionately known) is the first degree anywhere to earn the imprimatur of the Swiss Hotel Association. ‘I congratulate Dr Whyte for steering the degree through the challenging Bologna Process which, in turn, made it easier for us and the Australian Dr Whyte was ICHM’s inaugural Principal, and directed the Government to acknowledge and accept it.’ college with enthusiasm and distinction through its early years. Dr Christoph Juen Chief Executive, Swiss Hotel Association Recognition came early, when the college took out the state’s Tourism’s Industry Education Award for three consecutive years and the national award twice. In 2000, Dr Whyte left to take up another position in tertiary education and went on to the University of South Australia’s Division of Business, responsible for managing the doctoral programs in the International Graduate School of Business. In a more recent position, he took the division through its third iteration of the internationally significant EQUIS accreditation. Prior to that Dr Whyte was with ICE WaRM, working with five Australian universities to develop water resources programs In developing the qualifications, Dr Whyte drew on the expertise of international hoteliers, including ICHM’s Graduates in Industry International Advisory Committee. ‘The contribution of our staff, graduates and industry partners resulted in new programs that challenge the traditional and prepare for the future. My experience away from ICHM involved in other international tertiary business programs also provided a basis for new thought and approaches’, Dr Whyte said. The SHA will subject the degrees to a comprehensive audit process in 2014 as part of quality control built into the program. and research in China, the Middle East, India, South-East Asia ‘Every leader brings to their organisation and Europe. different characteristics that add to its culture. In the 1980s Dr Whyte experienced life as a restaurateur in a Undoubtedly Dr Whyte is the driving force behind number of high-profile establishments, including his own. He ICHM’s academic rigour in its broadest sense, taking went on to take up various management roles within Regency our students beyond the classroom and into Hotel School before making the move across to ICHM. the real world.’ Throughout his absence, he maintained a keen interest in Gerald Lipman Chief Executive, ICHM ICHM, reconnecting more formally in 2008 as a member of the Academic Board and advisor to the Chief Executive. CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au 11 In good hands We pay tribute here to ICHM staff who have inspired so many young people to be their best over the years. We’ve posted the lecturers everyone will recognise; they’ve been with us from the BEGINNING. also posted are Toni Schammer and Irene Ninnes for their important role in our students’ welfare. lecturers THE BEGINNING–PRESENT Current staff Aida Ashworth Keryl Swan Alex Sammut Kumar Deut Andrew Summers Mary Walker Belle Clarke Neil Brown Chris Brearley Nick Humphreys Clive Palfrey Nigel Jamieson Deb Buttignol Rae Hawkes Deb Hocking Roger Stevens Declan Kenny Rosanna Ku Donald Peter Seamus O’Reilly Ian Heath Senem Ertaylan Ian Redman Simon Ruston Jacqui Skinner Sophie Kinloch Jo Sampson Steve Roberts John Hardy Tamara Gilgin John Hatzinikolakis Tessa Rochfort Kathryn Barber Vipul Pare Kay Baumann Wendy Moylan Kerry Coleman Derek Milligan Business Communications Kerstin Oelckers Rooms Richard Hunter Food & Beverage Mike Brearley Vice Principal Kevin McMahon The Guest Experience student welfare Toni Schammer Student welfare Irene Ninnes Manager, Regency International House former staff Andrew Foster-Johnson Daljit Rao James Kirk Linda Slaghekke Rachel Koek Tania Rose Angel Alexander Dan Edmonds Jane Paull Lyndsey Jones Randall Whyte Terry Beltrame Angela Micarone Darren Camilleri Janet Williams Madeleine Frost Richard Gawel Thomas Milligan Anne Marie Pyne David Francis Jean Gordon-Edwards Mark Schild Ricky Kilpatrick Tony Smith Bec North Del Hunter Jean Riede Martin Walsh Robbie Porter Tony Spawnton Belinda Brumby Donato Deieso Jenny Hondow Megan Carroll Robert Johnson Tracey Stavreas Belinda Larke Fernando Delgado Jim Redmond Michelle Govier Robyn Watkins Trent Caust Bill Spragg Francesca Pascal Jo Cenic Monica Mayorga Ryan Giles Trevor Maskell Bob Thomas Frazer Murray Jon Richards Neil Matheson Sally Clapp Urs Inuen Brett Morecroft Gail O’Loughlin Joyce Li Patrick Lambert Sally Gauvin Vicki Walker Brian Mooney Gemma McGowan Judy Winter Paul Beech Scott Dwyer Viesia Espirito Santo Caroline Dowling George Brown June Murray Paul LeLacheur Scott Plane Yllana Prosser Cath Thring Hank Duyverman Kelly Reeks Paula Petrunic Segnes Schonken Yumi Nagaya Cecylia Chodukiewicz Hayley Torres Kylie Addison Penny Snyders Shelby Bassett Cheryl Cranwell Irene Chumak Lee Lawrie Peter Popp Shu Yi Tan Christina Hercegovac Irusia Armattoe Linda Dunbar Petra Junge Susan Walla Daisy Bachmann James Erskine Linda Lowe Pina Conterno Tamara Carter 12 THE RIPPLE EFFECT Clearly ICHM is contributing more to the city, state and country than quality education for young people. Since 1992, our students and their parents have paid more than $125 million in tuition and accommodation and spent an estimated $250 million on accommodation, entertainment and travel. And then there are our graduates. With strong ties to Australia and Adelaide in particular, they readily promote our country, our state and our produce. For example, a significant amount of Australian wine is being sold through graduates overseas—as sommeliers, in wine sales and as food and beverage managers. We call this the ripple effect. The Rozo family’s story (below) is another example of ICHM’s powerful impact on the South Australian community. a family matter From South America to the United States and the Middle East, the road to ICHM has taken the family on a truly international journey. When Maria Rozo was introduced to ICHM in 2010 she was at the American International School in Muscat Oman. She was excited by its potential. This led to continued email contact and a family holiday to Australia the following year. The rest of the family developed and instant liking for the city, but father Ricardo was uncertain about job prospects. Maria (2nd right) and family Maria says that ICHM is exceeding all of her expectations, and Ricardo was a senior employee with an international oil and is a perfect match with her personality and what she wants to gas company and postings had taken his family around South do with her life. America and to California and Oman. He didn’t think his experience would translate to Adelaide, until a fellow worker in Oman sent him a job advertisement for Australia’s oil and gas company, Santos. The message said: ‘look at this posting; exactly your profile in the city that you love!’ Her first placement after six months of on-campus study was at Southern Ocean Lodge, the multi-award winning luxury property on Kangaroo Island, off the coast of South Australia. With her sister Luisa at University Senior College, her mother involved in community activities and working on her English and her boyfriend now studying a Bachelor of Science at Ricardo had an interview in November 2011 and heard the University of Adelaide, Maria says ICHM and Adelaide is back less than 24 hours later that he had won the job. The working out really well for the whole family. family was on the plane to Adelaide just one day after Maria graduated from high school. ‘It’s been one of our best decisions’, says Ricardo. ‘Adelaide’s a small city; it’s peaceful and you have all the things you need’, says Ricardo. CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au 13 partners have their say Based on our SHA heritage, ICHM maintains strong links with industry and academia that are vital for maintaining our high standards and relevance. Here, a few of the players have their say. Industry Academia In the early 1990s I had been appointed I joined ICHM’s Academic Board in 1995 head of Human Resources for the (and made President in 1997) when I was expanding Peninsula Group, based in Pro Vice-Chancellor and Vice President of Hong Kong. These were early days for the University of South Australia, Division ICHM, and out of the blue Rex Lipman made contact. When we of Business and Enterprise. The Division was responsible subsequently met, Rex asked two astonishing questions: ‘What for the development and implementation of the academic are the Peninsula Group’s needs?’ ‘And how can we help you?’ partnership between the two institutions, which continues to This was a first for me: a hotel school that saw a hotel company the present day. as its customer! Rex got my attention, and the meeting led to a The Board was established by the College Council to take fruitful collaboration. overall responsibility for the academic affairs of the college. Over the years the Peninsula Group took on ICHM students Thus, it has primary responsibility for the maintenance of high for industry placement and I have visited the college on standards in teaching and scholarship, as well as contributing numerous occasions—for graduations, ceremonies and to to academic planning. meet with students. In reflecting on my time with ICHM, the college has continually It is easy to recommend ICHM, as I have done to countless developed its programs in response to changes in the friends and colleagues when their children were looking at marketplace and varying regulatory requirements. hotel school options. I am proud to say that the Board played a central role in the Both Ian Whyte and Gerald Lipman connect with me several academic planning, preparation of documentation and the times a year, and I know they do the same with other industry securing of regulatory approval for the recently accredited colleagues. This alignment with the industry is ICHM’s dual degree program—the core of the future success of ICHM. strength. It has resulted in cutting-edge and appropriate Regulation of higher education providers in Australia has curriculum and a reputation for students who are known for making a difference, and therefore highly prized by preferred employers. become considerably more complex in recent years, and ICHM has had to meet strict requirements in the standards and quality of its programs. This includes the management The hospitality industry is changing faster than many of programs offered through international partners and the companies can adapt. China and South East Asia have boomed industry placement component of programs. in the last two decades and Australia’s hotel sector has entered The experience and knowledge of members of the Board, a period of rapid growth. Add to this the incredible growth of outbound Chinese tourism and we have the ingredients for another 20 years of growth for ICHM. In a world inundated with gloomy economic woes, ICHM and the hotel industry offer and will enjoy a glittering and sustainable future. Through our visits to ICHM my wife and I have developed a love together with the work of the Chief Executive Gerald Lipman and Principal Dr Ian Whyte, have been major contributors to the successful operation of the Board as an interesting and productive body. Of course, being able to secure the services of very good people in a range of areas has also been fundamental to success and, in turn, the continued success of ICHM. affair with Adelaide and South Australia, which we regard as Australia’s best-kept secret. Kevin O’Brien Emeritus Professor and Pro Vice-Chancellor, Mark Keith, Managing Director HVS Executive Search, Hong Kong 14 University of South Australia industry partners The Swiss The Swiss Hotel Association (SHA) was formed in1882 to manage the interests of the Swiss hotel industry. It opened its first hotel management training school, Ecole Hôtelière de Lausanne (EHL) in 1893, laying the foundation for an international success story that continues today. A second pioneering event, a century later, was the signing of the agreement with the International College of Hotel Management (ICHM) and the South Australian Government. Since ICHM’s first intake in 1993, more than 2000 students have been awarded the coveted SHA Diploma, a qualification that symbolises the quality with which the Swiss training system has always been associated. This pioneering spirit and consistent quality of the Swiss formed the guidelines for ICHM’s founding fathers, in particular, Dr Rex Lipman. The education and training landscape in Europe shifted significantly from 2000 in the wake of the Bologna Process and reforms to higher education. As a result, EHL evolved into a university of applied sciences—the only one of its type in Switzerland; and the Thun Hotel School, which opened in 1987, implemented a new three-year general syllabus. In Australia, with Gerald Lipman at the helm, ICHM introduced the changes to fit this new landscape and retain the ‘Swissness’ of the original training model. The new ICHM program is decidedly futures-oriented and international in outlook, with the way now open for appropriately qualified students to take up the fourth ICHM year in Adelaide, culminating in a SHA Bachelor degree. Additionally, language permitting, third and fourth year ICHM students can now do their industry placement in a Swiss hotel. That 20 years after signing the agreement it is possible to award successful graduates the first SHA Bachelor Degree is a particularly historic event. The SHA looks forward to continuing its productive partnership with ICHM over the next 20 years. Dr Christoph Juen Chief Executive, Swiss Hotel Association CELEBRATING 20 YEARS / 1993–2013 International College of Hotel Management / www.ichm.edu.au 15 OUR CHANNE We close where we began, with our Swiss connection. ICHM is the only Swiss Hotel Association school in the Southern Hemisphere, connecting our students with a rich European heritage in the service and hospitality industry. The Channe—awarded to our top academic students each year—is a symbol of this special relationship. The Channe dates back to at least the 15th century when it was widely used as a wine pitcher. It was seen as an up-market way (in preference to a wineskin) of carrying wine to the table from wooden storage barrels. It is also a Swiss tradition to use the Channe as a gift or award at a time of celebration. Known in French-speaking Switzerland as Pichet à Vin or Channe and in German as Kanne or Zin (pewter) Kanne, the Channe comes in various shapes that signify their region of origin. ICHM’s Channe, with its distinctive ram’s head lid, is typical of the Valais region. Today the Channe holds a special place in the history of ICHM and in the hearts of our students, especially those awarded it each year. We proudly continue the Swiss tradition. International College of Hotel Management CRICOS Provider Code 02914 G ICHM Pty Ltd GPO Box 249 Adelaide South Australia 5001 Freecall Australia 1800 246 875 Telephone 61 8 8228 3636 Facsimile 61 8 8228 3684 [email protected] | www.ichm.edu.au ICHM Adelaide Australia Disclaimer While every effort has been made to ensure the accuracy of the information contained in this publication, ICHM cannot be held responsible for any errors or omissions. February 2013 © 16