capabilities presentation

Transcription

Homewatch CareGivers
Premier In-Home Care
Services & Support
Service Provider
About Us
• In business since 1980. Provide a
wide range of care: Quality of Life
Care, Comprehensive Personal
Care and Transportation.
• Tailor our care for the “whole
person” addressing the physical,
social, intellectual, emotional
needs of our clients
• Offer ongoing feedback and
reporting to our business partners
• Reliable, predictable and
responsive staff. Available 24/7
and respond quickly to your needs.
• Our caregivers and Certified
Nursing Assistants (CNAs) are
bonded and insured
Homewatch CareGivers: Home Service Options
• Our caregivers are
triple-screened: criminal
background checks, social
security verification, finger
printed and drug tested
• Guaranteed client & caregiver
matching process
• Our caregivers are trained on a
continual basis
• Hire experienced caregivers
• Provide free evaluations, home
safety inspections and fall risk
assessments
• Perform unannounced quality
control visits to insure care
quality
Page 2
Geographic Coverage
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Homewatch
CareGivers is the
premier provider of
In-Home Services
Supporting seniors,
adults, young people
and infants for over
35 years.
– 220 locations
– 35 states
– 8 countries
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Comprehensive Care
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focuses on the
comprehensive care
needs of the individual.
Forging strategic
partnerships enables us
to pull from the entire
spectrum of services
and products needed to
deliver quality care for
our clients.
Providing seamless
support and highly
transparent service
integration for
Financial Services,
Trust Offices, Case
Mgrs, Financial, Legal &
Medical professionals.
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Service Offerings
Comprehensive Personal Care
Quality of Life Care
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Observing & reporting client condition changes
Assistance with bathing (tub, shower, sponge)
Skin care
Hair care
Nail care (no clipping)
Mouth care
Shaving (electric razor)
Dressing
Feeding
Ambulation
Exercises
Transfers
Positioning
Toileting
Reminding clients to take medications
Accompanying
Homemaking
Protective supervision
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Transportation Services
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Observing & reporting client condition changes
Arranging trips to the doctor
Picking up prescription drugs
Accompanying clients on medical appointments
Documenting client’s appetite related to food
intake
Reminding clients to take medications
Meal preparation and serving
Housekeeping tasks essential to cleanliness
and safety
Assisting with letter writing and other
communications
Grocery shopping
Activities to enhance clients daily routine
Transport and escort services (excluded from
government funded cases)
Doctors appointments, hospital discharge
assistance and prescription pick up
Restaurants, shopping & visit with friends
Page 5
Specialty Care
Specialty Care: Caregiver services are flexible and based on
individual client needs. Caregivers with specialized expertise
service clients in the following areas:
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Alzheimer’s/Dementia Care
Multiple Sclerosis (MS)
Parkinson’s
Stroke
Amyotrophic Lateral Sclerosis (ALS)
Hospice Care
Surgical Recovery Support
We provide extensive support for Individuals with Developmental
Disabilities. Details on our service set can be found at:
www.AceHumanServices.com
Page 6
A+ Caregivers
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Experienced and continually trained
Perfect Caregiver Matching
Triple-screened
Finger printed & drug tested
Employees, not independent
contractors
• Commitment to always staff cases
with industry best caregivers
Licensed and well trained
bonded & insured
Page 7
Alzheimer’s & Dementia Care
Dementia Care
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Our dementia care program includes a thorough evaluation to
integrate companion & personal care into a customized program.
Addressing specific cognitive deficiencies and helping families cope
with challenges of care.
Having a neutral caregiver within the home for dementia care
maintains a client’s dignity and reduces the emotional burden that
can occur as when dealing with later stages of the disease.
Our Alzheimer's care program is designed to maintain overall
independence and quality of life for our clients.
By matching caregivers specifically trained to understand Alzheimer's
care, caregivers can interact with clients and family members to
create peaceful and contented environments.
Flexible Home Care Services
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Our home care service plans are completely customizable to the
unique needs of each of our clients.
From a few hours a week or round the clock care, we can develop a
home care service solution to keep you safe at home.
Download a FREE copy of the
Guide to Living with Dementia
www.thehomecarespot.com/dementiacare/cognitive-impairment-resources/
Page 8
Remote Electronic Schedule
& Attendance Monitoring
Electronic in-home schedule monitoring and management software
helps keep our clients covered and our caregivers on track.
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The caregivers and DSPs
call from client’s home
phone and they are
clocked in on our system.
A green phone means
caregiver has called from
the client’s registered
phone number.
A red phone appears if the
caregiver called in from a
unregistered phone.
Our management team
receives notification on
shift check-in issues so we
can resolve them with the
client an caregiver.
Page 9
Long Term Care: Claim Processing
and Benefit Management
We help our clients attain approval and
maximize the value of their LTCi
benefits with our free support services.
Our assistance ranges from opening a
claim to ensuring receipt of regular
benefit payments.
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LTCi policy review with explanation of benefits
Management of claim initiation paperwork
Scheduling to accommodate best method of
meeting the elimination period and leverage
the daily benefits
Work to achieve a LTCi Premium Waiver
Complete required daily logs, document ADL
support, submissions of all LTCi claims
Accepting LTCi Assignment of Benefits (AOB)
Determine Home Modification and Durable
Medical Equipment benefits; attain approval
for modification work and equipment
Confirm eligibility for a Personal Emergency
Response (PER) unit, support equipment
delivery and installation
Page 10
Partnering for Success
Real-Time Information Access
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Sharing information improves service levels & outcomes
Family Portal for Clients Family, Doctor, Legal & Professional Support, Trust Officers
– Address:
www.kantime.net/FamilyPortal/Login.aspx
– User Name:
E-Mail Address
– Password:
xxxxxxxxxxx
Portal Information
– Client Profile
– Schedule
– Plan of Care
Partner Support Options
– Regular team touch points and updates
– Weekly or monthly face-to-face care conferences
Page 11
Medication Dispensers
Remote Compliance
• Creating customized solutions
that combine state of the art
technology with industry personal
• In-Field personnel and remote
call center support
• Multiple medication delivery and
compliance options
• Internet and telephony based
communications, compliance and
data capture
People & technology
drive compliance
and data capture
Page 12
Remote TeleMed Solutions
• Personal Emergency
Response Systems
• Delivering seamless
wireless solutions
• Complete data capture
with secure XTML data
site
Page 13
University Overview
• Homewatch CareGivers
University is a professionally
developed caregiver training
platform
• The University is an on-line
training tool, available 24/7 to our
caregivers
• The tool provides training,
evaluation and a robust reporting.
• Illinois requires licensed
personnel such as nurses, social
workers and CNA’s to have
continuing education units to
renew license and certification.
• Our University is excellent way to
ensure our caregivers are in
compliance with state
education requirements.
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The Homewatch CareGivers Learning
Management System includes:
– Web based access to users
– Accredited courses
– Tracking services
– Notifying licensing boards
– Completion certificates
– Reports
Page 14
Resources & Contact Information
Mitchell A. Abrams
Managing Director
900 Skokie Blvd, Suite 126 Northbrook, IL 60062
Phone: (847) 480-5700 Cell: (847) 867-7886
[email protected]
www.TheHomeCareSpot.com
For more information about Homewatch CareGivers, check out our website at
www.TheHomeCareSpot.com
Page 15

capabilities presentation

Transcription

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