CSR REPORT 2015

Contents
■Toyota Auto Body Profile
2
■Top Message
5
■Corporate Principles
7
■Corporate Governance
7
■ Devel o pi n g Em pl o yees an d
C reati n g th e W o rk pl ace
17
■ So c i a l C o nt r i b ut i o ns
26
■Friendly to the Global Environment 29
■ Creat ing Ev e r-B e tte r C a rs
8
■ P r od u c t E n v i r on me n t
30
■M eeting Cus to m er Expecta tio n s 9
■ P r od u c t i on E n v i r on me n t
33
■Crea ting H ig h Q u a lity Ca r s
■ E n v i r on me n t al M an ag e me n t
35
15
Editorial policy
This fiscal year marked the 70th anniversary of our founding, and based on the gratitude which we owe to our
customers and the history of our company, we endeavored to express our thanks to our predecessors and business
partners, and to broadly publicize our corporate activities over the year.
Additionally, in order to convey our efforts more easily, our activities are featured in this CSR report. Readers who
are interested in finding out more can use the click icons to access detailed information.
All opinions or concerns about this report and our activities are welcome via the questionnaire survey on the last page.
Report scope and time period
Report scope:
Toyota Auto Body and consolidated subsidiaries
Reporting period: In principle, this report covers from April 2014 through March 2015; however, reporting is
extended beyond March 2015 for items where progress after this period occurred.
C a r s on t he cov e r
Alphard
(Re- design ed m o d el a v a ila ble
for sa le Ja nu a ry 2015）
Vellfire
( Re- d e s i g n e d m o d e l av ai l ab l e
f o r s al e J an u ar y 2 0 1 5 ）
Esquire
Wheelchair-accessible specifications
(Re-designed model available
for sale October 2014）
1
■Toyota Auto Body Profile
Overview
Company Name Toyota Auto Body Co., Ltd.
Volume of sales
Head Office
100,Kanayama Ichiriyama-cho,
Kariya City,Aichi Prefecture, Japan
Established
August 31, 1945
Representative
President, Takahiro Iwase
（Thousands of vehicles ）
1000
719
750
621
500
711
617
434
Invested Capital 10.371 billion yen
250
1,714.7 billion yen
(FY2014 consolidated)
Total Sales
Manufacturing
Facilities
0
120
1
9
1945
1955
1965
1975
1985
1995
2014 (FY)
2005
Head Office ／ Fujimatsu Plant、
Number of employees ( consolidated )
Inabe Plant、Yoshiwara Plant、
(Number of employees)
Kariya Plant、
20000
Kotobuki New Development Center
17500
15000
13400
11600
Company Outline
R e la t ed
Inf o r m a t io n
9100
10000
6900
4100
5000
Product Lineup
0
1000
900
1945
1955
1965
1975
1985
1995
2005
2014 (FY)
Main Products
The year when the first generation of each model was introduced is shown in [ ].
Minivans
Alphard
Vellfire
Estima
〔2002〕
〔2008〕
〔1990〕
Commercial / Commuter vehicles
Hiace
Coaster
〔1967〕
〔1969〕
Voxy
〔2001〕
〔1968〕
Side Lift-up Seat
Vehicle
〔1994〕
Esquire
〔2001〕
〔2014〕
SUV
Land Cruiser
200
〔1998〕
Sedan
Land Cruiser
70 van
Land Cruiser
70 pickup
Prius
〔1984〕
〔1984〕
〔2004〕
Special Purpose
Vehicles
Assisted mobility vehicles
Wheelchair-accessible
Vehicle(Rear Lift type)
Noah
Small EV
Wheelchair-accessible Well Carry
Freezer & Refrigerator
Vehicle(Rear Lift type) （Special Purpose
Vehicle
Friend-Matic Vehicle）
〔2001〕
〔2009〕
〔1971〕
COMS
〔2000〕
2
■Toyota Auto Body Profile
Main Business Sites
Production Bases
Development Bases
Head Office/Fujimatsu Plant
Development Center
100, Kanayama Ichiriyama-cho
Kariya City, Aichi Prefecture
Inside Head office / Fujimatsu Plant
Main Products
Estima、Voxy、Noah
Esquire、Prius
Land Cruiser 70
Inabe Plant
10, Ichinohara Inabe-cho Inabe City
Mie Prefecture
Production Technology
Center
Main Products
Alphard、vellfire
Hiace、Regius Ace
Inside Head office / Fujimatsu Plant
Yoshiwara Plant
25, Kamifujiike Yoshiwara-cho
Toyota City, Aichi Prefecture
Kotobuki
New Development Center
Main Products
Land Cluiser 200
Lexus LX570（Export model）
Land Cruiser 70
Coaster
1-36-1, Kotobuki-cho, Toyota City,
Aichi Prefecture
Kariya Plant
2-1, Showa-cho, Kariya City,
Aichi Prefecture
Main Products
COMS
Assisted mobility vehicles (Welcab)
Domestic and Overseas Consolidated Subsidiary Companies
Domestic Consolidated Subsidiary Companies
Gifu Auto Body Co., Ltd.
（Kakamigahara city, gifu Pref.）
〔1940〕
＜Manufacture and sales of automobiles
and automotive parts＞
Ace Industry Co., Ltd.
（Kariya City, Aichi Pref.） 〔1974〕
＜Manufacture and sales of parts, equipment,
and other products＞
[ ] indicates the year when the company was founded.
＜＞ indicates the primary area of business.
Tokai Utility Motor Co., Ltd.
（Anjyo City, Aichi Pref.） 〔1954〕
＜Manufacture and sales of
special purpose vehicles＞
Tokai Parts Industry Co., Ltd.
Toyota Body Seiko Co., Ltd.
（Takahama City Aichi Pref.）
〔1992〕
＜Manufacture and sales of seat
and other parts＞
TABMEC Co., Ltd.
（Kariya City, Aichi Pref.） 〔1999〕
（Kariya City, Aichi Pref.）〔1985〕
＜Manufacture and sales of stamped
and sheet-metal parts＞
＜General maintenance of buildings
and associated equipment＞
3
■Toyota Auto Body Profile
Domestic Consolidated Subsidiary Companies
Toyota Auto Body R&D co., Ltd.
（Kirishima City, Kagoshima Pref.）
〔1990〕
＜Design and testing of automotive parts＞
Life Creation Co., Ltd
（Toyota City, Aichi Pref.） 〔1993〕
＜Operation of off-road facilities＞
〔〕indicates the year when the company was founded.
＜＞indicates the primary area of business
Life Service & Security Corporation
（Kariya City, Aichi Pref.）
〔2000〕
＜Management of office and employee
recreational acilities, security agency work＞
Life Support Co., Ltd.
（Anjyo City, Aichi Pref.） 〔1999〕
＜Sales of nursing care supplies,
home helper services＞
Overseas Consolidated Subsidiary Companies
PT.Sugity Creatives
（Indonesia）
〔1995〕
＜Manufacture and sales of vehicles
and resin parts＞
PT.Toyota Auto Body-Tokai
Extrusion
（Indonesia）
〔2005〕
＜Manufacture and sales of rubber
and resin molded parts＞
Toyota Auto Works Co., Ltd.
（Thailand）
〔1988〕
＜Manufacture and sales of vehicles＞
Chun Shyang Shin Yeh
Industry Co., Ltd.
（Republic of China (Taiwan)）
〔1997〕
＜Manufacture and sales of stamped and
sheet-metal parts, dies, and other products＞
Toyota Auto Body(Malaysia)
Sdn. Bhd.
（Malaysia）
〔2005〕
＜Manufacture and sales of stamped,
sheet-metal, and resin parts＞
PT.Resin Plating Technology
（Indonesia）
〔2013〕
＜Manufacture and sales of
resin plated parts and resin parts＞
Related Information
Inatec Co., Ltd.
（Inabe City, Mie Pref.）
〔2000〕
＜Environmental analysis and
measurement certification＞
GI Service Co., Ltd.
（Kakamigahara City, Gifu Pref.）
〔1988〕
＜Employee recreational, plant maintenance,
insurance and other services＞
＊A 100% wholly-owned subsidiary company
of Gifu Suto Body Co., Ltd., which is a
subsidiary company of Toyota Auto Body
Thai Auto Conversion Co., Ltd.
（Thailand）
〔2004〕
＜Manufacture and sales of special purpose
vehicles＞
Auto Parts Manufacturing
Mississippi Inc.
（U.S.A.）
〔2007〕
＜Manufacture and sales of stamped,
welded, and resin parts＞
Tab Minth Mobility Equipment
Co., Ltd.
（China）
〔2011〕
＜Sales of assistive devices＞
Overseas Subsidiary
4
■Top Message
Contributing to a Prosperous Society
by Creating Ever-Better Cars
I would like to express my thanks to everyone for their continuing
understanding and support.
Toyota Auto Body was founded as a specialized truck manufacturer in
1945, and since that time we have taken an integrated approach from
development to production in order to create vehicles that are always
ahead of their times. Examples include the Toyoace trucks that have
been described as Japan’s national vehicle, Toyota’s first global
vehicle the Land Cruiser, the Hiace van that was the first “one-box”
commercial minivan in Japan, and the Estima which triggered the
minivan boom.
The environment surrounding our business is undergoing large
changes including energy and resource problems, an aging society,
and diversifying values as globalization progresses. Toyota Auto Body
intends to face these issues directly and contribute to a prosperous
society by creating ever-better cars.
President
Takahiro Iwase
Towards Creating Ever-Better Cars
(1) Meeting customer expectations
As a manufacturer of complete commercial vehicles, minivans, and
SUVs, we aim to produce vehicles that exceed customers’
expectations. For this purpose, we are dedicated to vehicle
production that incorporates market needs, such as the ways our
products are used around the world, the level of quality demanded by
the customers, customer requests, and other market information.
The re-designed Alphard and Vellfire that were released in January
2015 were developed and produced based on our efforts to directly
listen to user opinions, and have been highly popular as a true
crystallization of customer needs. In order to provide mobility freedom
and happiness to all people, we are now working on development and
production of assisted mobility vehicles for elderly and disabled
persons, and also of the COMS single-occupant electric vehicle.
Demonstrating the features of the Voxy
wheelchair-accessible vehicle
(assisted mobility vehicles)
(2) Creating ever-better cars begins
with the development of human resources
The foundation of creating ever-better cars is our people. Through
personnel training programs and teamwork-building activities, we are
working to create healthy and vibrant workplaces so that all of our
employees can be active on the global stage as car-manufacturing
professionals.
8,000 employees participated in the all-company sports day, which
was held last September for the first time in 15 years. We intend to
continue holding this sports day as an event where all employees work
together to develop an active workplace spirit and feeling of unity.
All-company sports day with 8,000
employees
5
■Top Message
Towards Creating an Ever-Better Society
(1) Social contributions
We believe that in order to be a company which is needed by society,
earning the trust of local communities is important.
At Fure-Ai Park (Fureai: interaction, Fureru: Touch and feel, Ai: love)
located adjacent to the Head Office Plant that opened in May of last
year, we host a rice-farming experience in which local elementary
school students participate, as well as environmental workshops and
other activities to improve communication with the community. We
intend to continue utilizing this park as an opportunity for community
interaction in the future.
(2) Environmental preservation
Preservation of the Earth’s environment is an important issue for the
creation of a sustainable society. We have formulated the Toyota Auto
Body Environmental Action Plan, and have set targets for each
process from design to production.
Specifically, in product development we are working to develop
weight-reducing technologies that will contribute to improved fuel
economy, and for product designs that maximize recycling. At our
plants, we are working to reduce CO 2 emissions, including the
installation of the latest cogeneration systems.
Weaving ceremonial ropes
using rice
straw from the
rice field
Students experiencing rice
farming at Fure-Ai Park
Building a
low-carbon
society
Building a
recycling-oriented
society
Fifth Toyota Auto Body
Environmental Action Plan
Environmental preservation
and building a society that is
in harmony with nature
Environmental management
Gratitude for 70 Years of Progress
This year in August, Toyota Auto Body will celebrate the 70th anniversary of our founding.
We are profoundly grateful to the customers who have bought and used our products and
made this success possible. We would also like to sincerely thank the members of the local
communities, everyone at our suppliers and affiliated companies, and our predecessors who
built our company’s history.
In this milestone year, everyone in the Toyota Auto Body Group will work together to make
us a business group that is even more needed by people in our society. For this purpose, I
would like to ask for everyone’s continued support and guidance.
June 2015
＜70 years of progress＞
【Founded in 1945】
Toyoace
（1954）
Land Cruiser
（BJ Series）
（1953）
Hiace
（1967）
Estima
（1990）
6
■Corporate Principles
Toyota Auto Body conducts business based on the company motto and fundamental principles
which carry on the Five Main Principles of Toyoda (formerly known as the Toyoda Precepts),
focusing on all stakeholders in order to contribute to the development of a sustainable society.
Toyoda Precepts
Company Motto
（Created in 1963）
(Created in 1935)
1. Be contributive to the development and
welfare of the country by working
together, regardless of position, in
faithfully fulfilling your duties;
2. Be at the vanguard of the times through
endless creativity, inquisitiveness and
pursuit of improvement;
3. Be practical and avoid frivolity;
4. Be kind and generous, strive to create a
warm, homelike atmosphere; and
5. Be reverent, and show gratitude for
things great and small in thought and
deed
Fundamental Principles
(Created in 1995, revised in 2004)
Toyota Auto Body stands with the global view
for research and manufacturing while
contributing to society with our fine products
to have unceasing advancement of business
practices
1. Having harmonization with environment and
open and fair corporate ethics as our
foundation, our goal is to contribute to building
a prosperous society as a trusted company in
international community.
Development:
2. Placing customer as our priority first, provide
“quality products”to enrich their life space by
research and creations.
Stay ahead of current trend and respect
ideas and time
3. Invigorate employees and organization to
develop our company culture with creativity and
vitality to pursue company prosperity as well as
happiness our employees.
Amity:
Encourage honesty and cooperation with
sincerity and faith
Appreciation:
4. By building business relationships based on
mutual trust, strengthen management practices
with each other, and create long-term growth
and prosperous coexistence.
Reflection should be the nourishment for
the enterprising sprit, and live for the joy of
diligent labor
「CSR Policy」
■Corporate Governance
In addition to greater efficiency, at the same time we are also working for mechanisms
that ensure highly transparent management.
The Executive Member System was introduced to
define the roles of our board of directors and corporate
officers. The board of directors is responsible for
executive decisions and supervisory functions, and the
corporate officers are responsible for business and
corporate affairs. Our intention is to ensure quick
decision-making for our business development strategy
and to speed up our operations by reducing the
number of directors.
We have also created a system for cross-divisional
committee deliberations related to business and
corporate affairs.
Additionally, the Audit Department for all divisions at
Toyota Auto Body performs internal audits centering on
the areas of compliance and reliable financial reporting.
In addition, we also carry out audits which include
external auditors, as well as accounting audits by
accounting auditors.
Toyota Auto Body Corporate Governance
Shareholder’s Meeting
Appointment and Oversight
Audit
Auditors
Accounting
Auditors
Coordination
Report
Board of
Directors
- CSR Committee
Report - Corporate Ethics Committee
Accounting
Audit
Audit
Department
Internal Audit
Corporate
Officers
Guidance
- Product Environment
Committee
- Production Environment
Committee
- Social Contribution
Committee
- BCM Committee
- Central Safety and Health
Committee
- Disaster-prevention
Committee, etc.
Report
Individual divisions
In order to improve our activities related to corporate ethics, compliance, risk management, social contributions, and the
environment, we established the CSR Committee, which is comprised of all board directors and auditors. We also established
four committees below the CSR Committee in May of 2009 for deliberating and taking action on important issues.
7