`Hotel Plus` Application? - Samsung Telephone Systems

Transcription

`Hotel Plus` Application? - Samsung Telephone Systems
SAMSUNG TELECOMS (UK) LTD
Hotel Plus
Application for
DCS & Compact II
Installation & Programming
Manual
March 2000
SAMSUNG TELECOMS (UK) LTD
Publication Information
Samsung Telecoms reserves the right without prior notice to revise information in this publication for
any reason.
Samsung Telecoms also reserves the right without prior notice to make changes in design or
components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems arising from users not installing or
programming their Samsung systems as described in this manual.
Copyright 2000
Samsung Telecoms (UK) Ltd
All rights reserved. No part of this manual may be reproduced in any form or by any means - graphic,
electronic or mechanical, including recording, taping, photocopying or information retrieval systems without express written permission of the publisher of this material.
Part Number 13182
Version 1.0
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
Contents
What is the ‘Hotel Plus’ Application?
4
Hotel Plus Programming and Administration
4
Installing Hotel Plus
4
PC Requirements
Software Supplied
Installing Hardware on DCS Systems
Installing Hardware on Compact II Systems
Installing Hotel Plus Software
Connecting a Printer
Programming Hotel Plus Software
Information Required
Procedure
4
4
5
6
7
7
7
7
8
Troubleshooting Hotel Plus Setup
20
MMCs
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What is the ‘Hotel Plus’ Application?
Hotel Plus is a special software application designed for use in hotels and similar
establishments with up to 100 rooms, and which operate a DCS or a DCS Compact II
keyphone system. It allows managers and staff to check guests in and out and perform
other routine daily administration using a personal computer (PC) running Windows
95 or later.
Hotel Plus Programming and Administration
Hotel Plus software is loaded onto a PC from the supplied CD-ROM. Administration
(checking guests in/out, adding charges to invoices, and so on) is then easily carried
out on the screen using mouse clicks and a keyboard. Invoices can be printed out to a
serial port along with Property Management System (PMS) and Station Message
Detail Recording (SMDR) information for activity and call logging. Each member of
staff has their own 4-digit passcode which is used to log in to Hotel Plus.
Programming using a PC is described in Programming Hotel Plus Software in this
manual. System administration is described in the Samsung Hotel Plus User’s Guide.
Important Note to Installers
To install and program the Hotel Plus system, you should already have completed a
Samsung DCS training course. You should be familiar with DCS Version 6
programming, and have a copy of the DCS or Compact II Programming Manual to
hand for reference. You should also be confident with using Microsoft Windows.
Installing Hotel Plus
The installation procedure is different for DCS and Compact II systems. The PC
requirements and software supplied are, however, the same. If you have any problems
during installation, refer to the Troubleshooting section of this manual.
PC Requirements
The minimum requirements for installing and running Hotel Plus are:
•
•
•
•
A Pentium 200Mz (or higher) PC running Windows 95 or later
64 Mbytes main memory
CD-ROM drive
At least 100Mbytes of free hard disk space.
Software Supplied
You are supplied with a CD-ROM containing the Hotel Plus application, and a 25-pin
‘dongle’ which is required in order for the software to work.
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Installing Hardware on DCS Systems
For Hotel software to work correctly from the PC application on your DCS, a special
Serial Interface Module, SIM2, must be plugged into an unused DLI port (Figure 1).
When Hotel Plus software is not being used, two normal SIMs can still be connected
for call logging, printing bills etc. However, when Hotel Plus is being used, the PC is
connected to the SIM2 and only one other SIM can be used. This is a restriction in
MMC 804; there are only two output ports.
Note:
•
•
The SIM2 is specially designed for hotel applications. Do not use it for any other
purpose.
The DCS system does not support tenant service.
Figure 1 : SIM2
1. Connect an RS-232C cable to the SIM2 and to a serial (COM) port on the PC.
Note which PC serial port you use as this information will be required to set up
the software later.
2. Plug the DLI line cord into the jack on the SIM2 marked LINE.
3. Plug the other end of the line cord into an unused DLI port on the DCS.
Figure 2 : DCS Configuration
You will also have to configure the SIM2 as described in Programming Hotel Plus
Software, below.
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Installing Hardware on Compact II Systems
On Compact II, an additional Hotel ‘memory’ card is required (“MEM2
daughterboard”); this is a board that connects to the main board, providing the extra
memory required to run hotel features (Figure 3).
Figure 3 : MEM2 Daughterboard
1. If not already connected, insert the MEM2 daughterboard into the main board
(note direction of UP arrow in Figure 3).
2. Insert the main board into the Compact II.
3. Connect an RS-232C cable to a port on the Misc 1 or 2 card, and to a serial
(COM) port on the PC (Figure 4). Note which PC serial port you connect to as this
information will be required to set up the software later.
Note:
The distance between the PC and Compact II should not be longer than 50m for the RS232C connection to work correctly.
Figure 4 : Compact II Configuration
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Installing Hotel Plus Software
To install Hotel Plus:
•
•
•
•
•
Start Windows on your PC
Insert the CD-ROM into the CD-ROM drive
Click ‘My Computer’, then the CD-ROM drive icon
Double click ‘Install’, then ‘Hotel Plus’, then ‘Setup.exe’
Follow the on-screen instructions to complete the installation
When Windows has restarted you will see the Hotel Plus shortcut icon on
your desktop.
Connecting a Printer
The printer cable should be connected to an unused serial (COM) port on the PC. The
printer is used for printing invoices and reports.
Programming Hotel Plus Software
Having installed your Hotel Plus system, you must now configure the software for
your requirements. If you have any problems during programming, refer to the
Troubleshooting section of this manual.
Information Required
Before you begin setting up the software, it is important to establish the hotel’s exact
requirements. It is recommended that you read through the following procedures and
obtain the relevant information before starting. As a guide, the basic information you
require is shown in the following table.
Rooms
Numbers
Types/descriptions
Costs
Weekly rates
Telephones
Call costing method
(MPD or algorithmic
tables)
Other Invoice Items1
Types/descriptions
Miscellaneous
No. of staff
Tax rates
Normal check out and
room cleaning times
Call rates
Invoice information
requirements
Fax extensions
Feature dialling codes
required
1
Other invoice items include items such as breakfast, lunch, bar, laundry, etc.
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Procedure
Programming is done using dialogue boxes on the PC screen. It is possible to do all
programming using MMCs via the keyphone system—and some features, in fact, can
only be programmed this way. However, the dialogue boxes make programming
simpler, quicker and more convenient. Refer to the MMCs (described in the MMC
section of this manual) for more details, where necessary.
Follow this sequence of procedures to program Hotel Plus. Note that the screens
shown as examples show the type of information you should enter rather than what
you necessarily see.
1. Start the PC with the Windows operating system. Use the Windows Control Panel
‘Date/Time’ option to ensure that the PC date and time are the same as the date
and time set for the keyphone system.
2. You are provided with a 25-pin ‘dongle’ which must be connected before the
Hotel Plus software will work (Figure 5). Plug the dongle into the PC’s parallel
(LPT) port.
Figure 5 : 25-pin dongle
3. Using a keyphone:
•
•
•
Program MMC 707 to enter 4-digit staff passcodes for each staff member.
Program MMC 804 to check that the serial port to which the PC is connected
is set to service type H-MMC.
Program MMC 202 to enter a ‘Delete’ passcode for item billing (this is set as
9999 by default).
4. Start the Hotel Plus application by clicking on the Hotel Plus desktop icon. A
‘downloading’ message appears followed by the Communication Setup box.
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5. In the Communication Setup box:
q
q
q
q
change the currency to British Pound (GBP) for use in the UK;
check that the Hotel Port is set to the correct COM port;
if you are running the Project Management System (PMS) from the PC, tick
the Use PMS Port box;
if necessary, change the ‘Lockout’ and ‘Retry Count’ values: the Lockout
timer determines how long a logged-in staff member can leave the main Hotel
Plus screen inactive (i.e. no actions are carried out) before they are
automatically logged out (the range is 2–60 minutes); the Retry Count is the
number of times the PC will attempt to connect with the keyphone system if
there is a problem with the connection (the range is 2–99).
6. Click ‘Connect’ and wait for the program to load. (If you get an error message,
refer to the Troubleshooting section of this manual.)
Normally, no rooms have yet been set up in the Hotel Plus system and you should
receive the message “There is no guest room…”. Click OK to continue.
The Login box is displayed.
7.
Enter a 4-digit staff code (one of those you set up in step 2) and click OK. (The
code is not displayed. Digits are replaced by ‘\\\\’.) The main Hotel Plus
application screen is displayed.
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Following further “Downloading…” messages, the Room Cost Programming box
is displayed (see below). This box displays the Tax Rate Setup table.
Note:
If the Room Cost Programming box is not displayed, select ‘Setting’ from the menu bar of
the main Hotel Plus screen and then select ‘Room Cost.’ The message “Downloading
Room Cost” is displayed, followed by the box showing the Tax Rate Setup table.
Information for UK installers: VAT
VAT tax rate applies to most items you enter as taxable invoice items. Contact the
local tax office for details of other allowable tax rates.
8. The following information can be entered:
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Tax Rate: The number assigned to this tax rate. (Refer to MMC 761 for details of
tax rate numbers.)
Type: The type of tax. Defines if the value is added as a percentage (“ % ”) of the
cost of an item (e.g. service charge); is included as a percentage of the cost of the
item (“Include VAT”); or is added as a fixed currency value (“Currency”) to an
item (e.g. administration). Double click on the Type field and select the option
from the drop-down list
Value: This is the actual tax rate that will be applied to the item cost. Enter the
value without a decimal point (e.g. 1750 is 17.50)
Name: This is the name (up to 10-characters) that will be displayed on the room
bill alongside the tax (e.g. VAT, Service Charge).
When the table is complete, click Upload, then OK.
9. Click the Item Cost Rate tab. The Item Cost Rate table is displayed. (This is
equivalent to MMC 760 at the end of this manual.) Here you enter all billable
items (room types, deposits, room service, and so on) with their system codes, and
you also define which of the tax rate(s) you set up in the Tax Rate Setup table
apply to each item.
Item codes 0, 1 and 89–99 are pre-defined as described in MMC 761; codes 2–88
are defined by entries you make in this table. If a tax rate (1–8) applies to an item,
set it to ‘1’, otherwise set it to ‘0’.
Item names have a maximum of 10 characters.
When the table is complete, click Upload, then OK.
10. Click the Room Type/Class tab. The Room Type/Class table is displayed. This
shows the extension (STN) number of each keyphone in the system. The Room
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No. column should show that room numbers are the same as extension numbers.
However, you can change room numbers in this table to be any alphanumeric
value up to four digits (e.g. A201, B312, and so on).
For each extension:
•
Double click the Room Type field and select one of the room types from the
drop-down menu:
q
q
q
q
q
q
Normal Station (the extension is not assigned to any of the following types)
Guest Smoking Room
Guest No Smoking Room
Meeting Room
Administrator (keyphone from which Hotel Plus administration can be
carried out)
FAX Station (extension can be used as a fax paired station)
(Refer to MMCs 221 and 222 for guidance.)
•
Double click the Room Class field and select one of the room classes from the
drop-down menu: these room types are as you set them up in the Item Cost
Rate table previously (e.g. Double, Single).
•
Enter a cost for the room in pence. For example, £ 50.00 is entered as 5000.
•
Assign a fax pair station to this extension, if required. This must be an
extension already assigned as a fax station in the Room Type field, above.
(Double click this field for a drop-down menu of available fax stations, if any
are assigned.)
When the table is complete, click Upload, then OK.
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11. Click the Week Rate tab. The Week Rate table is displayed. Here you enter the
percentage rates which apply to room costs for each day of the week in the Rate
column. The range is 1 to 999%. For example, a full rate would be entered as 100;
this applies a rate of 100% to the room cost entered in the previous Room
Type/Class table. If you wanted to set a different rate (say 125%) for Saturday and
Sunday, you would enter 125 in the appropriate fields.
When the table is complete, click Upload, then OK, then Cancel. The message
‘Downloading Room Number’ is displayed. You return to the Hotel Plus main
screen which shows icons for the rooms you have just set up. For example:
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12. The next few options allow you to set up information for call costing. If you
intend to use metering pulse detection (MPD) for call costing, you should refer to
Setting Call Costs Using MPD, following this Procedures section. However,
before you do, skip to steps 15–17, below, and complete the procedures for setting
up staff names, hotel timers and invoice preferences.
If you are not using MPD, select ‘Setting’ from the menu toolbar and then ‘Call
Cost’. The messages ‘Downloading Trunk Cost’ and ‘Downloading Cost Dial
Plan’ are displayed followed by the Rate Calculation Table. Here you enter the
costs you want to apply to calls according to defined time bands. Each cost rate
(defined by your network provider) will require an entry in this table. The system
can handle up to eight different cost rates.
For each cost rate, enter:
1st Duration
This is the amount of time at the beginning of each call to which a fixed cost
applies. The range is 0 to 999 seconds; for example, 30 seconds.
1st Cost
This is the fixed cost for the 1st Duration. The range is 0 to 999 pence; for
example, 100 pence (£ 1.00).
2nd Duration
This is the amount of time for the duration of each billing increment after the
1st Duration has expired. The range is 0 to 999 seconds; for example, 30
seconds.
2nd Cost
This is the cost for each billing time increment set in 2nd Duration. The range
is 0 to 999; for example 075 (£ 0.75).
(Thus, for example, calls would cost £ 1.00 for the first 30 seconds, and 75p for
each subsequent 30-second period.)
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Surcharge
This is a fixed charge that is applied to the call over and above the time
charge.
When the table is complete, click Upload, then OK.
13. Click the Cost Dial Plan tab. The Cost Dial Plan table is displayed. The Costing
Dial Plan is used to analyse the leading digits of a dialled number and determine
what Dial Plan it is to follow. Data entry for this table is in two fields: ‘Digit’ and
‘Plan (Cost Rate)’. For a full description of how to set up this table, refer to MMC
759, Costing Dial Plan.
When the table is complete, click Upload, then OK.
14. Click the Trunk Cost Rate tab. The Trunk Cost Rate table is displayed. Check that
all the cost rates you set earlier apply to all trunks: ‘1’ should be set in each field.
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When the table is complete, click Upload, then OK, then Cancel.
15. From the menu toolbar select ‘Setting’ and then ‘Staff Name’. The message
‘Downloading Staff Names’ is displayed followed by the Assign Staff Name box.
The staff codes are those you entered earlier in MMC 707. For each Staff Code,
enter a name (up to 20 characters). The name will be displayed on the PC screen
when the staff member logs in.
When the table is complete, click OK.
16. From the menu toolbar select ‘Setting’ and then ‘Timers’. The message
‘Downloading Hotel Timer’ is displayed followed by the Set Hotel Timers box.
Here, you can set the normal Checkout and Clean Room times, in 24-hour format.
If a room remains occupied after the Checkout time, an additional day’s room
charges are automatically added to the room bill, unless the room is set on hold.
The Clean Room time is the time that rooms are normally cleaned each day.
When you have entered these times, click Upload, then OK.
17. You can now define the format in which you want your invoices (room bills) to
print.
From the menu toolbar, select ‘Option’ and ‘Setup Invoice Form’. This displays
the Setup Print Form and gives you the choice of using a ‘Normal’ invoice or a
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‘User Defined’ invoice (‘Normal’ is selected by default). A user defined invoice
includes hotel details, whereas a normal invoice does not.
Select a Normal Invoice
Click the Normal button for a normal invoice. You cannot enter any details onto
this form (fields will be “greyed out”). When this type of invoice is printed, the
information shown is:
•
•
•
•
•
•
•
•
•
•
Current date and time
Guest Name
Guest Address
Arrival Date / Departure Date / No. In Party
Room No.
Page number of invoice
Currency (e.g. GBP for £ )
Details of each invoiced item:
Date / Time / Item No. / Description / Details / Cost
Account Balance
“ Inclusive VAT of ” amount
The following is an example of a normal invoice.
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Select User Defined Invoice
Click the User Defined button for a user defined invoice. You should enter all the
relevant hotel details on this form. As you enter details you will see them
displayed, as they will appear on the final invoice, in the preview box at the bottom
of the form.
•
•
•
•
•
Click the Hotel Name button to enter the hotel name or click the Hotel Picture
button to insert a picture which will be printed on invoices instead of the name.
If you selected the Name button, change the font size of the Hotel Name, if
required (enter a value or click the box to select a value). The default font size is
18.
If you selected the Picture button, click Picture. Select the picture filename you
require. (Allowed picture file formats are: *.BMP, *.DIB, *.GIF, *.JPG, *.WMF,
*.EMF, *.ICO.)
Click the required Include VAT button (in the UK, this should be set to Yes).
In the Information(1)–(3) fields enter any additional information you want to print
at the bottom of the invoice (e.g. VAT No.).
This type of invoice will include all the details shown in a normal invoice, plus:
•
•
•
Hotel Name or Picture
Hotel Address
Hotel Tel No. / Fax No.
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Signature line
Additional information
The following is an example of a user-defined invoice.
Hotel Plus is now fully programmed and ready for operation. Don’t forget to set up
your system for call costing using MPD (below), if you didn’t use the Call Cost
tables, above, to set these options. Administration using Hotel Plus software on your
PC is described in the Samsung Hotel Plus User’s Guide. If you subsequently need to
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reprogram any of the features you set up here, use the ‘Setting’ menu options as
described above to enter new data.
Alternatively, you can program from display keyphones using the MMCs described in
the MMC section.
Setting Call Costs Using MPD
If you are intending to use metering pulse detection (MPD) for call costing, program
MMCs 414 and 508 as necessary. Use MMC 110 to set the Call Cost option ON if
required. If ON, this will display real-time call costs on keyphone displays; if OFF, a
call timer is displayed.
Troubleshooting Hotel Plus Setup
If you have problems installing or programming Hotel Plus software, look through the
problem checklists below. Always take careful note of error messages displayed on
the screen and try using the Help menu on the menu bar. If you don’t find an answer
to your problem, contact your dealer.
If you have a problem, first check the following carefully.
•
If you are using a DCS system, make sure the SIM2 module attached to the PC is
correctly connected to an unused DLI port and that it is correctly configured in
MMC 804 for H-MMC service.
•
You must have at least 100Mbytes of free hard disk space on your PC to install
Hotel Plus software. If necessary, remove unnecessary files to make room on your
hard drive.
•
You are provided with a 25-pin dongle which must be used before the Hotel Plus
software will work. Plug the dongle into the PC’s parallel (LPT) port.
•
Check all hardware connections.
‘Online Connection Error’ Message on PC Screen
When you start the Hotel Plus application, nothing happens for a while and you see
this message on the screen. If so, check that you have set the correct COM port for the
‘Hotel Port’ in the Communication Setup box. Also, check the SIM2 line cord
connection and all other connections as appropriate.
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Keyphone Error Messages
The following messages may appear at the display keyphone(s) designated as the ‘Warning
Destination’ in MMC 753.
Message
Meaning & Action Required
WARNING !! VM
ALARM
The system is provided with an emergency destination for calls destined for
the Voice Mail card, if the Voice Mail card is removed or is off-line. In
addition, any calls that are forwarded to the Voice Mail card will not forward;
they will remain ringing at the “fwd from” station until answered.
SMDR
INFORMATION !!
BUFFER FULL !!
This occurs when the system’s SMDR data buffer is not big enough to save
HOTEL information.
Check out all guest rooms immediately.
WARNING!! PC
COM. ERROR
Data communication between the PC and the main keyphone system is
blocked.
Check all hardware connections.
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MMCs
The following MMCs can be used for Hotel Plus programming and are described
in detail in this section. Refer to the MMC programming manual that came with
your system for full details of opening and closing programming mode, and of
MMCs not included in this manual.
MMC: 110 STATION ON/OFF
MMC: 202 CHANGE FEATURE PASSCODES
MMC: 210 CUSTOMER ON/OFF
MMC: 221 EXTENSION TYPE
MMC: 222 FAX PAIR EXTENSION
MMC: 317 EXTENSION / EXTENSION USE
MMC: 414 MPD/PRS SIGNAL
MMC: 431 TRUNK COST RATE
MMC: 508 CALL COST
MMC: 513 HOTEL TIMERS
MMC: 707 AUTHORISATION CODE
MMC: 722 STATION KEY PROGRAMMING
MMC: 723 SYSTEM KEY PROGRAMMING
MMC: 724 DIAL NUMBERING PLAN
MMC: 725 SMDR OPTIONS
MMC: 753 WARNING DESTINATION
MMC: 758 RATE CALCULATION TABLE
MMC: 759 COSTING DIAL PLAN
MMC: 760 ITEM COST TABLE
MMC`: 761 TAX RATE SETUP
MMC: 762 ROOM COST RATE
MMC: 804 SYSTEM I/O PARAMETERS
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MMC: 110 STATION ON/OFF
DESCRIPTION:
Allows you to set any of the keyset features listed below.
0
AUTO HOLD
Automatically places an existing C.O. call on hold if a CALL button,
trunk key or trunk route key is pressed during that call. (Default=OFF)
1
AUTO TIMER
Automatically starts the stopwatch timer during a C.O. call.
(Default=ON)
2
HEADSET USE
When ON, this feature disables the hookswitch, allowing a headset
user to answer all calls by pressing the ANS/RLS button.
(Default=OFF)
3
HOT KEYPAD
When ON, this feature allows the user to dial directory numbers
without first having to lift the handset or press the SPK button.
(Default=ON)
4
KEY TONE
Allows the user to hear a slight tone when pressing buttons on the
keyset.
(Default=ON)
5
PAGE REJOIN
Allows the user to hear the latter part of page announcements if the
keyset becomes free during a page. (Default=ON)
6.
RING PREF
When OFF, requires the user to press the fast flashing button to
answer a ringing call after lifting the handset. (Default=ON)
7
CALL COST
If enabled (ON), the LCD shows the real-time call cost based on
Metering Pulses arrived. (Default=OFF)
8
AME BGM
This feature determines whether a station using Answering Machine
Emulation will hear their personal greeting or BGM while callers are
listening to the personal greeting. A BGM source must be selected for
this to work.
(Default=OFF)
9
AME PSWD
Sets the Answering Machine Emulation password ON or OFF.
(Default=OFF)
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select all
ACTION
DISPLAY
1.
Press TRSF 110
Display shows
[201] STN ON/OFF
AUTO HOLD : OFF
2.
Dial keyset number (e.g., 205)
OR
[205] STN ON/OFF
AUTO HOLD : OFF
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Press UP or DOWN to select keyset
and press right soft key to move cursor
OR
Press ANS/RLS for ALL
3.
Dial option number above list (0-8, eg.7 )
OR
Press UP or DOWN to select option
and press right soft key to move cursor
[205] STN ON/OFF
CALL COST : OFF
4.
Dial 1 for ON or 0 for OFF
OR
Press UP or DOWN to select ON/OFF
and press right soft key to move cursor
[205] STN ON/OFF
CALL COST : OFF
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to
next MMC
DEFAULT DATA:
AS SHOWN ABOVE
RELATED ITEMS:
MMC 431 TRUNK COST RATE
MMC 758 RATE CALCULATION TABLE
MMC 759 COSTING DIAL PLAN
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MMC:202 CHANGE FEATURE PASSCODES
DESCRIPTION:
Used to change the passcodes for several features. These features are the following:
DAY/NIGHT, DISA ALARM, ALARM CLR, AA RECORD, DECT REGST and DELETE (item
cost) as described below.
DAY/NIGHT
Passcode used to change the system mode .
DISA ALARM
Passcode used to clear the DISA alarm
ALARM CLR
Passcode used to clear the system alarm on a TRK A1 card
AA RECORD
Passcode used to record messages used in built-in AA.
DECT REGST
Passcode used to register the DECT terminal.
DELETE
Passcode used to delete a charge from a room bill.
NOTE: The passcode is four digits long. Each digit can be 0–9. The current (old)
passcode is required for this MMC.
PROGRAM KEYS
KEYPAD
SPK
Used to enter passcodes
Save data and advance to next MMC
ACTION
DISPLAY
1.
Press TRSF 202
Display shows
CHANGE PASSCODE
DAY/NIGHT :0000
2.
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor to
passcode entry
CHANGE PASSCODE
ALARM CLR :8765
3.
Enter new passcode via the
dial keypad
Press RIGHT soft key to return to step 2 and
continue to change other passcodes
CHANGE PASSCODE
ALARM CLR :9999
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to
next MMC
DEFAULT DATA:
DELETE 9999
RELATED ITEMS:
NONE
25
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC:210 CUSTOMER ON/OFF
DESCRIPTION:
Allows you to set system features. Each system option has a corresponding dialling number,
as listed below. All options toggle ON/OFF.
0
DISA PSWD
Determine whether outside customers are required to enter
DISA password (ON=Yes, OFF=No).
1
LCR ENABLE
Enables LCR feature in the system
2
SMDI VMS SET
Allows SMDI integration through RS-232 port for the
external PC-based VM system.
3
PERI UCD SET
Periodic UCD information provider. Enables UCD statistics
data on a per-UCD group basis to print out on the I/O port
which has been set as SMDR or UCD REPT in real time
(every 10 seconds). This allows extended manipulation of
the information by an external third-party-provided software
package.
4
CID CODE INS
Allows the digit '1' to be automatically inserted for a toll call.
5
DISA MOH
An additional option that can be presented to outside DISA
callers: a variable indication provided by an MOH source
instead of a fixed DISA dial tone.
6
TRANSFER MOH
Callers who have been transferred from an extension or
ACD group or AA group will hear MOH, until answered by
the called extension, instead of transfer dial tone.
7
DSP SSPDNAME
LCD displays programmed name of SYSTEM SPEED bin
(in MMO 706) if it has been programmed; if not, it shows
digits programmed in MMC 705 even if this is set to ON.
8
DID BSY ROUT
DDI calls to a busy extension can be routed to an assigned
destination, in MMC 406, before the call is dropped out.
9
DID NOT ROUT
Unanswered DDI call can be routed to an assigned
destination, in MMC 406, before the call is dropped out.
10
ARD TONE CHK
When system detects CO BUSY TONE from Central Office,
it returns to autoredial state.
11
VPN ENABLE
Allows use of VPN (Virtual Private Network) feature linked
with network. (For future use.)
12
ISDNTRK BUSY
For future use.
13
IN TOLL CHK
For future use.
14
ISDN PROGCON
For future use.
15
INCLUDE VAT
Allows VAT to be included (ON) or not (OFF) in hotel item
costs
26
Hotel Plus Application
For DCS & Compact II
PROGRAM KEYS
UP & DOWN
KEYPAD
SPK
SOFT KEYS
Installation & Programming Manual
March 2000
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
ACTION
DISPLAY
1.
Press TRSF 210
Display shows
TEN ON AND OFF
DISA PSWD :OFF
2.
Dial option number (e.g. 0)
Press RIGHT soft key to move cursor
TEN ON AND OFF
DISA PSWD :OFF
3.
Dial 1 for ON or 0 for OFF
OR
Press UP or DOWN to select and press RIGHT
soft key
TEN ON AND OFF
DISA PSWD :ON
4.
Repeat steps 2-3
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to
next MMC
DEFAULT DATA:
DISA PSWD
LCR ENABLE
SMDI VMS SET
PERI UCD SET
CID CODE INS
DISA MOH
TRANSFER MOH
DSP SSPDNAME
DID BSY ROUT
DID NOT ROUT
ARD TONE CHK
VPN ENABLE
ISDNTRK BUSY
IN TOLL CHK
ISDN PROGCON
INCLUDE VAT
RELATED ITEMS:
On
Off
Off
Off
Off
Off
Off
Off
Off
On
On
Off
Off
Off
Off
Off
MMC 761 TAX RATE SETUP
27
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC:221 EXTENSION TYPE
DESCRIPTION:
Enables station ports to be defined for a specific use. Each telephone can be designated as
being one of the six (6) following types. These types can be changed by dialling the type
number (0–5) or by scrolling through the types and pressing the right soft key to select the
type desired.
0 NORMAL STATION
This is the default setting. The station will operate in the normal manner associated with this
type of station. Ports designated as VMAA in MMC 207 must be designated as ‘normal’ in this
MMC.
1 GUEST SMOKING
When a station is designated as this type it will appear in room status and check-in features
as a smoking room.
2 GUEST NO SMOKING
When a station is designated as this type it will appear in room status and check-in features
as a non-smoking room.
3 MEETING ROOM
Stations designated as Meeting Rooms will have the same attributes as guest rooms with
regard to cleaning and occupied status but will not show up while scrolling through room
status lists.
4 ADMINISTRATOR
Only stations designated as administrator stations can use hotel features such as check-in,
etc.
5 FAX STATION
When a station is designated as this type it can be assigned as a pair station to a Guest
Smoking Room or Guest No Smoking Room in MMC 222.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
ACTION
DISPLAY
1.
Press TRSF 221
Display shows
[201] PHONE USE
NORMAL STATION
2.
Dial station number (e.g., 214)
OR
Press UP or DOWN to select station
and press RIGHT soft key to move cursor
[214] PHONE USE
NORMAL STATION
3.
Dial 0 to 5 to select station type (e.g. 2)
OR
Press UP or DOWN to select option and press
RIGHT soft key
[214] PHONE USE
GUEST NO SMOKING
28
Hotel Plus Application
For DCS & Compact II
4.
Installation & Programming Manual
March 2000
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NORMAL STATION
RELATED ITEMS:
NONE
29
Hotel Plus Application
For DCS & Compact II
MMC:222
Installation & Programming Manual
March 2000
FAX PAIR EXTENSION
DESCRIPTION:
Enables a guest room to have a normal phone line and fax line simultaneously. Only a Guest
No Smoking Room or Guest Smoking Room can be assigned a fax pair station which is
already assigned as a fax station in MMC 221.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
ACTION
DISPLAY
[201] FAX PAIR
FAX PAIR: NONE
1.
Press TRSF 222
Display shows
2.
Dial extension number and press RIGHT soft key
To move cursor
3.
Dial fax station number (e.g., 301)
OR
Press UP or DOWN to select station
and press RIGHT soft key to move cursor
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NONE
RELATED ITEMS:
MMC 221 EXTENSION TYPE
30
[201] FAX PAIR
FAX PAIR: 301
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC :317 EXTENSION/EXTENSION USE
DESCRIPTION:
Used to program station to station calling restrictions. This program is sometimes referred to
as intercom blocking. The program sets the following conditions.
DIAL:YES
DIAL:NO
The first station can call the second station.
The first station cannot call the second station.
In this MMC, any station’s relationship to any other station can be set. This will affect calling,
answering, pick up, forward, barge-in and DISA. For example, if the following data is entered,
station 205 can call station 245 but 245 cannot call 205.
205 CALL 245: ALLOWED
245 CALL 205: NOT ALLOWED
This MMC will not show combinations where both stations are the same.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
ACTION
DISPLAY
1.
Press TRSF 317
Display shows
[201] USE [202]
DIAL:YES
2.
Dial the first station number (e.g., 205)
OR
Press UP or DOWN key to select station and
press RIGHT soft key
[205] USE [202]
DIAL:YES
3.
Dial the second station number (e.g., 204)
OR
Press UP or DOWN key to select trunk and
press RIGHT soft key
[205] USE [204]
DIAL:YES
4.
Press UP or DOWN key to select
YES/NO option
OR
Dial 1 for YES or 0 for NO
Press RIGHT soft key to return to step 2
[205] USE [204]
DIAL:NO
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
DIAL: YES
RELATED ITEMS:
MMC 316 COPY STATION USEABLE
31
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 414 MPD/PRS SIGNAL
DESCRIPTION:
Used on a per-trunk basis to define if a C.O. line is to be either a Metering Pulse (MPD) or a
Polarity Reversal Signal (PRS) trunk.
An MPD trunk will detect a C.O.-provided meter pulse. A PRS trunk will detect the line
reversal signal which may be provided by the C.O. when the other party answers the outgoing
call or the outside party clears the call. If the trunk is designated as PRS detection, the call
duration timer will be started and the results printed on the SMDR record. PRS detection is
also essential for dropping a trunk-to-trunk conversation which is unsupervised by an internal
party.
There are five options:
0
1
2
3
4
PRS1
PRS2
PRS3
MPD
NONE
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
ANS/RLS
Not used in UK
Not used in UK
Not used in UK
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to select ALL
ACTION
DISPLAY
1.
Press TRSF 414
Display shows
[701] TRK PRS
MPD
2.
Enter desired trunk number (e.g. 705)
OR
Press UP or DOWN key to select trunk and use
LEFT or RIGHT soft key to move cursor
[705] TRK PRS
MPD
3.
Dial 0 for PRS 1, 1 for PRS2, 2 for PRS3, 3 for MPD
or 4 for NONE
OR
Press UP or DOWN key to scroll through options
and use LEFT or RIGHT soft key to return to step 2
[705] TRK PRS
PRS1
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: NONE
RELATED ITEMS: MMC 508 CALL COST
32
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 431 TRUNK COST RATE
DESCRIPTION:
In this MMC, the Trunk Cost Rate flags are entered for each trunk. Dial Plans are defined in
MMC 759 (Costing Dial Plan). Rate Calculation Tables are defined in MMC 758. Each trunk
may be defined with up to eight cost rates. Enter one or more of the eight cost rates per trunk.
If an entry is left zero, no call costing will be calculated for that particular dial plan.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select all
ACTION
DISPLAY
1.
Press TRSF 431
Display shows trunk number
and cost rate (CR)
[701] :12345678
CR :00000000
2.
Dial trunk number (e.g., 705)
OR
Press UP or DOWN to select trunk
OR
Press ANS/RLS for ALL
Press right soft key to move cursor
[705] :12345678
CR :00000000
3.
Dial 1 to select a cost rate or 0 to deselect
[705] :12345678
CR :11000000
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NO COST RATE ASSIGNED
RELATED ITEMS:
MMC 110 STATION ON/OFF (Call Cost option)
MMC 758 RATE CALCULATION TABLE
MMC 759 COSTING DIAL PLAN
33
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 508 CALL COST
DESCRIPTION:
Allows you to set the Call Cost attributes generated by the system during a call. This
information can be displayed on the keyset LCD during a call or as an SMDR record.
Attributes are as follows:
0 - UNIT COST PER MP
When the system is installed to receive MP on a C.O. outgoing call, it is used for generating
total call cost by multiplying it by the number of pulses. Allows a maximum value of 5000.
1 - CALL COST RATE
This generates additional call cost calculated by multiplying this rate by the original call cost.
Range is 100–250.
WARNING
Changing this value when there is a call in progress may result in an inaccurate call
cost.
This MPD facility requires the optional Metering Pulse Detection version of the trunk
card. It is not available on the standard product.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
ACTION
DISPLAY
1.
Press TRSF 508
Display shows
UNIT COST PER MP
0200 PENCE→
2.
Dial 0 or 1 (e.g. 1)
OR
Press UP or DOWN key to select and press RIGHT
soft key to move cursor
CALL COST RATE
100% →_
3.
Enter new value (e.g. 110 for 110 percent)
System returns to step 2
CALL COST RATE
110% →
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
CALL COST RATE = 100 PERCENT
RELATED ITEMS:
MMC 110 STATION ON/OFF
MMC 414 MPD/PRS SIGNAL
34
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 513 HOTEL TIMERS
DESCRIPTION:
Sets the checkout and clean times for guest rooms. These are system-wide timers that affect
all rooms.
CHECK OUT TIME
If a room is occupied after the checkout time, an additional day’s room charge will be
automatically added to the room bill. If a room is flagged as ‘occupied’ but ‘on hold’ then the
additional day’s room charge will not be added.
A late check-out can be performed by setting a room status to ‘Hold’.
ROOM CLEAN TIME
This is the time each day that the system will flag all occupied rooms as ‘Needs Cleaning’.
PROGRAM KEYS
KEYPAD
SPK
Used to enter selections
Used to store data and advance to next
ACTION
DISPLAY
1.
Press TRSF 513
Display shows
CHECK OUT TIME
HH:MM : _ :
2.
Select the timer using the UP or DOWN
key and press RIGHT soft key
ROOM CLEAN TIME
HH:MM : 11:00
3.
Enter new time using 24-hour clock
ROOM CLEAN TIME
HH:MM : 11:00
4.
Verify time and re-enter if necessary
Press RIGHT soft key to return to step 2
ROOM CLEAN TIME
HH:MM : 11:00
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: NONE
RELATED ITEMS: NONE
35
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 707 AUTHORISATION CODE
DESCRIPTION:
Enables the authorisation feature on a per–class of service selection. There are 250 (DCS) or
100 (Compact II) available entries.
This authorisation code can also be used as a staff code. A code is set for each member of
staff and is needed during the log-in procedure for Hotel Plus.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 707
Display shows
AUTHOR.CODE(001)
CODE:
COS: ––
2.
Dial code index number 1–250 (DCS) or 1–100 (CII)
(e.g., 005)
OR
Press UP or DOWN key to select index number and
press RIGHT soft key to move cursor
AUTHOR.CODE(005)
CODE:_
COS: ––
3.
Enter authorisation code (maximum four digits) via dial
keypad (e.g., 1234) and press RIGHT soft key to
move cursor
AUTHOR.CODE(005)
CODE:1234 COS: ––
4.
Enter class of service number 01–30 (e.g., 05)
OR
Press UP or DOWN key to select COS and press
RIGHT soft key to select and return to step 2
AUTHOR.CODE(005)
CODE:1234 COS:05
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NONE
RELATED ITEMS:
MMC 305 ASSIGN FORCED CODE
36
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 722 STATION KEY PROGRAMMING
DESCRIPTION:
Allows for the customising of programmable keys on specific keysets. Buttons 1 and 2 are set
as CALL buttons by default. Features are entered via the dial keypad by pressing numbers as
shown in the table. For example, for OHVA the number 6 is pressed three times. If the BILL
key is required, press 2 for the first selection (AAPLAY), then use the UP or DOWN key to
select BILL.
DIAL KEYPAD
COUNT→
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
1
AAPLAY
DICT
GPIK
LCR
MMPA
PAGE
TG
2
BARGE
DICT
HDSET
LCR
NEW
PAGE
UA
3
CALL
FAUTO
IOG
LCR
OHVA
RB
VDIAL
4
SETMG
-
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 722
Display shows (note: "(MAST)" does not appear on DCS
version)
[201] KEY (MAST)
01:CALL1 →
2.
Enter station number (e.g., 205)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key
[205] KEY (MAST)
01:CALL1 →
If selected station has no AOM pair, go to step 4
3.
Enter 0 for MAST, 1 for AOM1 or 2 for AOM2.
OR
Press UP or DOWN key to make selection and press
RIGHT soft key
[205] KEY (MAST)
01:CALL1 →
4.
Enter key number (e.g., 18)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key
OR
Press programmable button
[205] KEY (MAST)
18:NONE →_
37
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
5.
Using table above, press dial key pad number to make
selection
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to advance cursor to step 5 to enter
extender, if required, or to return to step 2
[205] KEY (MAST)
18:NONE →GPIK_
6.
If required, enter extender (e.g.,03)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to return to step 2
[205] KEY (MAST)
18:NONE →GPIK03
7.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
01:CALL1
07:NONE
13:NONE
19:CONF
02:CALL2
08:NONE
14:NONE
20:MUTE
24-Button Keyset
03:NONE
04:NONE
09:NONE
10:NONE
15:NONE
16:NONE
21:GPIK01
22:PAGE
05:NONE
11:NONE
17:NONE
23:CBK
06:TG9
12:NONE
18:NONE
24:MSG
01:CALL1
07:CONF
02:CALL2
08:MUTE
12-Button Keyset
03:NONE
04:NONE
09:GPIK01
10:PAGE
05:NONE
11:CBK
06:TG9
12:MSG
6-Button keyset
01:CALL1
03:NONE
05:NONE
02:CALL2
04:NONE
06:NONE
48-Button Add-On Module
01:DS
02:DS
03:DS
04:DS
05:DS
06:DS
07:DS
08:DS
09:DS
10:DS
11:DS
12:DS
AAPLAY:
AAREC:
AB:
ABAND:
ACCT:
ALARM:
AN/RLS
BARGE:
13:DS
14:DS
15:DS
16:DS
17:DS
18:DS
19:DS
20:DS
21:DS
22:DS
23:DS
24:DS
25:DS
26:DS
27:DS
28:DS
29:DS
30:DS
31:DS
32:DS
33:DS
34:DS
35:DS
36:DS
37:DS
38:DS
39:DS
40:DS
41:DS
42:DS
43:DS
44:DS
45:DS
46:DS
47:DS
48:DS
Programmable Key Assignments
AUTO ATTND MESSAGE PLAY
AUTO ATTND MESSAGE RECORD
ABSENCE
ABANDON DATA
ACCOUNT
ALARM RING ANSWER
ANSWER/RELEASE
BARGE-IN
38
Hotel Plus Application
For DCS & Compact II
BILL:
BLOCK:
BOSS:
CALL:
CAMP:
CANMG:
CBK:
CHIN:
CHOUT:
CLIP:
CONF:
CR:
CREDIT:
CS:
CSNR:
DICT:
DIR:
DLOCK:
DND:
DP:
DROP:
DS:
DT:
FAUTO:
FLASH:
FWRD:
GPIK:
HDSET:
HLDPK:
HOTEL:
IG:
INQIRE:
ISPY:
LCR:
LISTN:
LNR:
MMPA:
MMPG:
MSG:
MUTE:
NEW:
NIGHT:
NND:
NXT:
OHVA:
OPER:
PAGE:
PAGPK:
PARK:
PAUSE:
PMSG or
PGMMSG:
RB:
REJECT:
RETRY:
REVW:
RSV:
SETMG:
SG:
SNR:
Installation & Programming Manual
March 2000
BILLING
OHVA BLOCK
BOSS / SECRETARY
CALL BUTTON
STATION CAMP ON
MESSAGE CANCEL
CALLBACK
CHECK IN
CHECK OUT
CLIP
CONFERENCE
CALL RECORD
CREDIT
UCD CALL WAITING STATUS
CLIP SAVE NUMBER REDIAL
DICTATION
DIRECTORY
DOOR LOCK
DO NOT DISTURB
DIRECT PICK UP
TRANSFER CALL DROP
DSS KEY
DTS KEY
FORCED AUTO ANSWER
FLASH
CALL FORWARD
GROUP PICK UP
HEADSET MODE ON/OFF
HOLD PICK UP
HOTEL
IN/OUT OF GROUP
CLIP INQUIRE
CLIP SPY
LEAST COST ROUTING
GROUP LISTENING
LAST NUMBER REDIAL
MEET ME PAGE ANSWER
MEET ME PAGE
MESSAGE
MUTE
NEW CALL
NIGHT SERVICE
CLIP NAME/NUMBER/DATE
CLIP NEXT
OFF HOOK VOICE ANNOUNCE
OPERATOR
PAGE
PICKUP PAGE HOLD
CALL PARK/RETRIEVE
PAUSE
PROGRAMMED STATION MSG
REMOTE BILLING
OHVA REJECT
AUTO REDIAL ON BUSY
REVIEW (CLIP)
ROOM STATUS VIEW
SET MESSAGE W/O RING
STATION GROUP
SAVED NUMBER REDIAL
39
Hotel Plus Application
For DCS & Compact II
SP:
SPD:
STORE:
TG:
TIMER:
UA:
VDIAL:
VG:
VMADM:
VMAME:
VM:
VMMSG:
VREC:
VT:
WAKEUP:
Installation & Programming Manual
March 2000
SUPERVISOR OF UCD
SPEED DIAL
STORE (CLIP)
TRUNK GROUP
TIMER
UNIVERSAL ANSWER
VOICE DIALLER ACCESS
VOICE MAIL GROUP
VOICE MAIL ADMINISTRATION
VOICE MAIL ANSWERING MACHINE EMULATION
VOICE MAIL MEMO
VOICE MAIL MESSAGE
RECORD KEY FOR VOICE DIALLER
VM TRANSFER
WAKE UP
RELATED ITEMS: MMC 107 KEY EXTENDER
40
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 723 SYSTEM KEY PROGRAMMING
DESCRIPTION:
This MMC is much like MMC 722, Station Key Programming. The main difference is that
MMC 723 is system-wide rather than on a per-station basis. Features are entered via the dial
keypad by pressing numbers as shown in the table below. For example, for OHVA the
number 6 is pressed three times. If the BILL key is required, press 2 for the first selection
(AAPLAY), then use the UP or DOWN key to select BILL.
COUNT→
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
1
AAPLAY
DICT
GPIK
LCR
MMPA
PAGE
TG
2
BARGE
DICT
HDSET
LCR
NEW
PAGE
UA
3
CALL
FAUTO
IOG
LCR
OHVA
RB
VDIAL
4
SETMG
-
TYPE OF SET
DIAL
0
1
2
4
24-BTN
12-BTN
6-BTN
48-BTN AOM
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 723
Display shows
TYPE:24 BTN SETS
01:CALL1 →
2.
Enter type of set via dial keypad ( e.g.,5)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key
TYPE:48 BTN AOMS
01:DS
→
3.
Enter key number (e.g., 18)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key
TYPE:48 BTN AOMS
18:DS
→
41
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
4.
Using table above, press dial keypad number to make
selection
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to advance cursor to this step to enter an
extender, if required
OR
Press LEFT soft key to return to step 3
TYPE:48 BTN AOMS
18: DS →GPIK
5.
If required, enter extender (e.g.,03)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to return to step 3
TYPE:48 BTN AOMS
18:DS
→GPIK03
6.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
24-Button Keyset
01:CALL1
07:NONE
13:NONE
19:CONF
02:CALL2
08:NONE
14:NONE
20:MUTE
03:NONE
09:NONE
15:NONE
21:GPIK01
04:NONE
10:NONE
16:NONE
22:PAGE
05:NONE
11:NONE
17:NONE
23:CBK
06:TG9
12:NONE
18:NONE
24:MSG
05:NONE
11:CBK
06:TG9
12:MSG
12-Button Keyset
01:CALL1
07:CONF
02:CALL2
08:MUTE
03:NONE
09:GPIK01
04:NONE
10:PAGE
6-Button Keyset
01:CALL1
03:NONE
05:NONE
02:CALL2
04:NONE
06:NONE
48-Button Add-On Module
01:DS
02:DS
03:DS
04:DS
05:DS
06:DS
07:DS
08:DS
09:DS
10:DS
11:DS
12:DS
13:DS
14:DS
15:DS
16:DS
17:DS
18:DS
19:DS
20:DS
21:DS
22:DS
23:DS
24:DS
25:DS
26:DS
27:DS
28:DS
29:DS
30:DS
31:DS
32:DS
33:DS
34:DS
35:DS
36:DS
42
37:DS
38:DS
39:DS
40:DS
41:DS
42:DS
43:DS
44:DS
45:DS
46:DS
47:DS
48:DS
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
Programmable Key Assignments
AAPLAY:
AAREC:
AB:
ABAND:
ACCT:
ALARM:
AN/RLS:
BARGE:
BILL:
BLOCK:
BOSS:
CALL:
CAMP:
CANMG:
CBK:
CHIN:
CHOUT:
CLIP:
CONF:
CR:
CREDIT:
CS:
CSNR:
DICT:
DIR:
DLOCK:
DND:
DP:
DROP:
DS:
DT:
FAUTO:
FLASH:
FWRD:
GPIK:
HDSET:
HLDPK:
HOTEL:
IG:
INQIRE:
ISPY:
LCR:
LISTN:
LNR:
MMPA:
MMPG:
MSG:
MUTE:
NEW:
NIGHT:
NND:
NXT:
OHVA:
OPER:
PAGE:
PAGPK:
PARK:
PAUSE:
AUTO ATTND MESSAGE PLAY
AUTO ATTND MESSAGE RECORD
ABSENCE
ABANDON DATA
ACCOUNT
ALARM RING ANSWER
ANSWER/RELEASE
BARGE-IN
BILLING
OHVA BLOCK
BOSS / SECRETARY
CALL BUTTON
STATION CAMP ON
MESSAGE CANCEL
CALLBACK
CHECK IN
CHECK OUT
CLIP
CONFERENCE
CALL RECORD
CREDIT
UCD CALL WAITING STATUS
CLIP SAVE NUMBER REDIAL
DICTATION
DIRECTORY
DOOR LOCK
DO NOT DISTURB
DIRECT PICK UP
TRANSFER CALL DROP
DSS KEY
DTS KEY
FORCED AUTO ANSWER
FLASH
CALL FORWARD
GROUP PICK UP
HEADSET MODE ON/OFF
HOLD PICK UP
HOTEL
IN/OUT OF GROUP
CLIP INQUIRE
CLIP SPY
LEAST COST ROUTING
GROUP LISTENING
LAST NUMBER REDIAL
MEET ME PAGE ANSWER
MEET ME PAGE
MESSAGE
MUTE
NEW CALL
NIGHT SERVICE
CLIP NAME/NUMBER/DATE
CLIP NEXT
OFF HOOK VOICE ANNOUNCE
OPERATOR
PAGE
PICKUP PAGE HOLD
CALL PARK/RETRIEVE
PAUSE
43
Hotel Plus Application
For DCS & Compact II
PMSG or
PGMMSG:
RB:
REJECT:
RETRY:
REVW:
RSV:
SETMG:
SG:
SNR:
SP:
SPD:
STORE:
TG:
TIMER:
UA:
VDIAL:
VG:
VMADM:
VMAME:
VM:
VMMSG:
VREC:
VT:
WAKEUP:
Installation & Programming Manual
March 2000
PROGRAMMED STATION MSG
REMOTE BILLING
OHVA REJECT
AUTO REDIAL ON BUSY
REVIEW (CLIP)
ROOM STATUS VIEW
SET MESSAGE W/O RING
STATION GROUP
SAVED NUMBER REDIAL
SUPERVISOR OF UCD
SPEED DIAL
STORE (CLIP)
TRUNK GROUP
TIMER
UNIVERSAL ANSWER
VOICE DIALLER ACCESS
VOICE MAIL GROUP
VOICE MAIL ADMINISTRATION
VOICE MAIL ANSWERING MACHINE EMULATION
VOICE MAIL MEMO
VOICE MAIL MESSAGE
RECORD KEY FOR VOICE DIALLER
VM TRANSFER
WAKE UP
RELATED ITEMS: MMC 107 KEY EXTENDER
44
Hotel Plus Application
For DCS & Compact II
MMC: 724
Installation & Programming Manual
March 2000
DIAL NUMBERING PLAN
DESCRIPTION:
Provides the access codes and dialling plan needed for operation of features and programs.
The system comes with a wide range of acceptable numbering plans set as default and the
option to customise the dialling plan. An error message is also provided in case an
access/feature code is duplicated.
The following options may be selected:
0
1
2
3
4
5
6
7
8
STN DIAL NUMBER
TRK DIAL NUMBER
AA/VD DIAL NO
MISC DIAL NUMBER
STNG DIAL NUMBER
TRKG DIAL NUMBER
FEAT DIAL NUMBER
S0 STN DIAL NO.
DECT STN DIAL NO
Determines the station port dialling numbers.
Determines the trunk port dialling numbers.
Determines the Auto Attendant / Voice Dial number.
Determines the miscellaneous port dialling numbers.
Determines the station group dialling numbers.
Determines the trunk group dialling numbers.
Determines the feature codes.
Determines the S0 station dialling number.
Determines the DECT station dialling number.
Feature codes are entered via the dial keypad, by pressing numbers as shown in the table
below. For example, for OHVA, the number 6 would be pressed three times. If a BILL code is
required, press 2 twice for the first entry BARGE and then use the UP or DOWN key to
change the selection to BILL.
Important: Remember that this program is system wide.
DIAL KEYPAD
COUNTÕ
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
1
ABAND
DICT
GRPK
LCR
MMPA
PAGE
UA
WAKEUP
2
BARGE
DICT
HDSET
LCR
NEW
PAGE
UA
WAKEUP
3
CAMP
FAUTO
IG
LCR
OHVA
RB
VDIAL
WAKEUP
4
SETMG
-
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
1.
DISPLAY
STN DIAL NUMBER
BASE01:201 →
Press TRSF 724
Display shows
45
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
2.
Enter option number 0-7 (e.g., 6)
OR
Press UP or DOWN key to make selection and press
RIGHT soft key.
FEAT DIAL NUMBER
ABAND:64→
→
3.
Using table above, press dial keypad number to make
selection
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to advance cursor
FEAT DIAL NUMBER
DICT :NONE→
→_
4.
Enter digits (e.g., 68) via dial keypad
FEAT DIAL NUMBER
DICT :NONE→
→68
5.
Press LEFT soft key to enter change and continue to make
changes
OR
Press RIGHT soft key to enter and return to step 2
SAME DIAL EXIST
CHANGE? Y:1,N:0
If an error message appears indicating duplication of
access code:
Enter 1 for YES for change, or 0 for NO for no change
6.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
ABAND
ABS
ACCT
ALMCLR
AUTH
BARGE
BILL
BLOCK
BOSS
CAMP
CANMG
CBK
CHIN
CHOUT
CONF
CR
CREDIT
DICT
DIR
DIRPK
DISALM
DLOCK
DND
DNDOVER
FAUTO
FLASH
FWD
GRPK
HDSET
HLDPK
HOLD
HOTEL
64
None
47
57
Q
None
None
None
None
45
42
44
None
None
46
None
None
None
None
65
58
13
40
None
14
49
60
66
None
12
11
None
46
Hotel Plus Application
For DCS & Compact II
IG
LCR
LISTN
LNR
MMPA
MMPG
MSG
MYGRPK
NEW
NIGHT
OHVA
OPER
PAGE
PAGPK
PARK
PAUSE
PMSG
RB
REJECT
RSV
SELFID
SETMG
SLTMMC
SNR
SPEED
UA
VDIAL
VMADM
VMAME
VMMEMO
VMMSG
VREC
WAKEUP
WCOS
Installation & Programming Manual
March 2000
53
#
None
19
56
54
43
28
None
None
None
0 (9)
55
10
None
None
48
None
None
None
None
41
15
17
16
67
681
None
None
None
None
682
18
59
47
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 725 SMDR OPTIONS
DESCRIPTION:
Allows you to select the information to be printed on the SMDR report. The following options
may be selected. Options toggle Yes/No where appropriate.
0
PAGE HEADER
Determines whether a page header prints at the top of each
page. This would normally be turned off if SMDR is being sent
to a call accounting machine.
1
LINES PER PAGE
Selects the length of each page to determine when to print the
SMDR header. The number of lines is in the range 01–99.
2
INCOMING CALL
Determines whether incoming calls print on SMDR.
3
OUTGOING CALL
Determines whether outgoing calls print on SMDR.
4
AUTHORISE CODE
Determines whether authorisation codes print on SMDR.
5
SMDR START TIME
Determines whether valid calls will include the minimum call
time in total call duration.
6
IN/OUT GROUP
Allows a message, IN GROUP or OUT GROUP, to be printed
in the Digits Dialled column each time a station enters or leaves
a group.
7
DND CALL
Allows a message, DND ON or DND OFF, to be printed in the
Digits Dialled column each time a station enters or leaves DND.
8
WAKE–UP CALL
Determines whether stations receiving an alarm reminder call
print on SMDR.
9
DIRECTORY NAME
Allows the system administrator to enter a 16–character name
which will appear on the SMDR header.
10
CALLER ID DATA
Can be selected to print CLIP data received from the C.O. on
incoming ISDN calls. This option requires the use of a 132–
column printer or an 80–column printer set for condensed print.
11
ABANDON CALL
If this option is set to YES, unanswered calls will print on
SMDR.
13
NO. OF DIAL MASK
Determines whether number of masked dial digits print on
SMDR.
14
DID NUM/NAME
Determines whether DID number and name print on SMDR.
The DIRECTORY NAME is written using the keypad. Each press of a key will select a
character. Pressing the dial pad key will move the cursor to the next position. For example, if
the directory name is “SAMSUNG,” press the number “7” three times to get the letter “S.” Now
press the number “2” once to get the letter “A.” Continue selecting characters from the table
below to complete your message. Pressing the bottom left programmable key will change the
letter from upper case to lower case.
48
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
NOTE: When you have entered a character, press the VOL UP key to move the cursor
to the right to enter the next character. Press the VOL DOWN key to move the cursor
back.
COUNT
DIAL 0
DIAL 1
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
DIAL Q
1
Q
Space
A
D
G
J
M
P
T
W
:
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
2
Z
?
B
E
H
K
N
Q
U
X
=
3
.
,
C
F
I
L
O
R
V
Y
[
4
)
!
@
#
$
%
^
S
Q
Z
]
5
0
1
2
3
4
5
6
7
8
9
Q
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select all
ACTION
DISPLAY
1.
Press TRSF 725
Display shows
PAGE HEADER
PRINT:YES
2.
Dial the option number (e.g., 15)
OR
Press UP or DOWN to select the option
and press RIGHT soft key to move cursor
CALL UNIT
PRINT:YES
3.
Dial 1 for YES or 0 for NO
OR
Press UP or DOWN to select YES/NO
and press RIGHT soft key to move cursor
CALL UNIT
PRINT:NO
4.
Press TRSF to store and exit
DEFAULT DATA:
ALL OPTIONS SET TO YES, EXCEPT DID NUM/NAME (NO)
LINES PER PAGE = 66
NO. OF DIAL MASK = 00
RELATED ITEMS:
MMC 431 TRUNK COST RATE
MMC 758 RATE CALCULATION TABLE
MMC 759 COSTING DIAL PLAN
49
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 753 WARNING DESTINATION
DESCRIPTION:
Provides an emergency destination for warning messages. The destination can be a station
number or a group number.
VM warning
This MMC provides an emergency destination for calls destined for the Voice Mail card, if the
Voice Mail card is removed or is off-line. In addition, any calls that are forwarded to the Voice
Mail card will not forward; they will remain ringing at the “fwd from” station until answered.
PC Com. Error
Data communication between the PC and the main keyphone system is blocked.
PMS Com. Error
This warning takes place when the PMS data buffer has spilt over because of a long-term “PC
Com. Error”. After this warning, the spilt PMS data will not be sent to the PC after the
connection between the PC and the main keyphone system is restored.
Hotel SMDR BUFFER FULL
This warning happens when the hotel’s SMDR data buffer is not big enough to save Hotel
Plus information. If this occurs, check out all guest rooms immediately.
PROGRAM KEYS
UP & DOWN
KEYPAD
SPK
HOLD
Used to scroll through options
Used to enter selections
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 753
Display shows default destination station
WARNING DEST
DEST:500
2.
Dial station number (e.g., 213)
OR
Press UP or DOWN to scroll to number
WARNING DEST
DEST:213
3.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
WARNING DESTINATION = 500
RELATED ITEMS:
MMC:500 SYSTEM-WIDE COUNTERS ( Alarm Reminder Counter
option)
50
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 758 RATE CALCULATION TABLE
DESCRIPTION:
The Rate Calculation Table is used to define the billing charges for each cost rate. There are
eight call cost rates. Each rate has the following data fields.
First Interval Duration: This is the amount of time at the beginning of each call to which a
fixed cost is applied. The range is from 0 to 999 seconds; for example, 180 seconds (three
minutes).
First Interval Cost: This is the cost for the first interval duration. The range is 0–999 pence;
for example, 100 (£1.00).
Second Interval Duration: This is the duration of each billing increment after the first interval
has expired. The range is 0–999 seconds; for example, 006 seconds (six seconds).
Second Interval Cost: This is the cost for each billing increment. The range is 0–999; for
example, 025 (£0.25).
Surcharge: This is a one-time charge applied to a call over and above the time charges.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select all
ACTION
DISPLAY
1.
Press TRSF 758
Display shows Cost Rate and First
Interval Duration
COST RATE (1)
1ST DUR:000 SEC
2.
Dial Cost Rate number 1–8 (e.g., 3)
OR
Press UP or DOWN to select Cost Rate number
Press right soft key to move cursor
OR
Press ANS/RLS for ALL
COST RATE (3)
1ST DUR:000 SEC
3.
Enter First Interval Duration in seconds, e.g. 060
(one minute), using the keypad and press
UP key
COST RATE (3)
1ST DUR:060 SEC
4.
Enter First Interval Cost in pence, e.g. 125 (£1.25)
using the keypad and press UP key
COST RATE (3)
1ST COST:125
5.
Enter Second Interval Duration in seconds,
e.g. 006 (six seconds), using the keypad and
press UP key
COST RATE (3)
2ND DUR:006 SEC
6.
Enter Second Interval Cost in pence, e.g., 030
(£0.30), using the keypad and press UP key
COST RATE (3)
2ND COST:030
7.
Enter SURCHARGE in pence, e.g., 100
(£1.00)
COST RATE (3)
SURCHG :100
51
Hotel Plus Application
For DCS & Compact II
8.
Installation & Programming Manual
March 2000
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
ALL COST RATES NO DATA
RELATED ITEMS:
MMC 110 STATION ON/OFF (Call Cost option)
MMC 437 TRUNK COST RATE
MMC 759 COSTING DIAL PLAN
52
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 759 COSTING DIAL PLAN
DESCRIPTION:
The Costing Dial Plan is used to analyse the leading dialled digits of a dialled number and
determine what Dial Plan it is to follow. Data entry for this program is in two fields: Digits and
Dial Plan.
DIGITS: Up to 500 entries may be made. Each entry can be up to 10 digits. These are the
entries that will be searched to find a match with the digits dialled by the station making the
call. This is a leading digits table and the system will look for the exact leading digits in the
table that match the number dialled. For example, if a user dials 1305 and the Costing Dial
Plan contains 1, 1308 and 1312, the dialled digits will be matched to 1 because 1308 and
1312 do not form a complete match. When this table is created or when any new entries are
added, the system automatically places all entries in numerical order.
No number conflicts (e.g., 142 and 1429) are allowed. Wild cards (X, Y, X) can be used to
represent any digit. These wild cards are defined in MMC 704. When all entries are used,
[LAST ENTRY] is displayed.
DIAL PLAN : This shows in the programming display as DIAL PLAN and represents a
pattern. This pattern is used by MMC 431 (Trunk Cost Rate), to determine the correct billing
according to MMC 758 (Rate Calculation Table). There are eight (1–8) Dial Plans.
EXAMPLES
When a station user dials a number, the system will search the Costing Dial Plan to find a
match. If 13056 is dialled and this MMC contains entries 1, 13, 1305 and 1401, 1305 is the
closest match and this entry will be selected. If 1305 is dialled and this MMC contains entries
1, 13, 13056 and 1401, no action will be taken until the station user dials another digit. If the
next digit is 6, the 13056 entry is the closest match and this entry will be selected, but if the
next digit is anything other than 6, the 13 entry is the closest match.
Whenever a new entry is added, the system will sort all entries in numerical order because
this is the logical order in which the system analyses digits. Wild cards are checked after
exact digits. If 1813 and 18XX are entered, the system will check 1813 first. If no match is
found, it will check 18XX.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select all
ACTION
DISPLAY
1.
Press TRSF 759
Display shows
CALL COST (001)
DIGIT:
2.
Dial Call Cost entry (e.g., 005)
OR
Press UP or DOWN to select entry and press
RIGHT soft key to move cursor
CALL COST (005)
DIGIT: _
3.
Enter digit string via the dial keypad
and press RIGHT soft key
CALL COST (005)
DIGIT:1305
4.
Enter Dial Plan (1–8)
Press LEFT soft key to return to step 3 or
CALL COST (005)
DIAL PLAN: 7
53
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
RIGHT soft key to return to step 2
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NONE
RELATED ITEMS:
MMC 110 STATION ON/OFF (Call Cost option)
MMC 431 TRUNK COST RATE
MMC 758 RATE CALCULATION TABLE
54
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 760 ITEM COST TABLE
DESCRIPTION:
Provides a means to assign a code to all hotel items along with a name (up to 10-characters)
for the item. There are a maximum of 100 entries (00 to 99) in the table with items 00 and 01
reserved as the codes for deposits, and items 89 to 99 reserved for other PMS stream items.
All item codes, with the exception of codes 93 to 99, will appear on the guest’s bill at checkout
and will serve to identify what each charge on the bill is for. The room bill, when printed, will
also show telephone calls with an item designation of TEL and the name field will show the
number dialled. In addition to the name, up to eight of the tax codes or rates defined in MMC
761 can be applied to each item.
PREDEFINED CODES
Item Description
Use
00
01
89
90
91
92
93
94
95
96
97
98
99
Used for room pre-pay deposits
Used for phone pre-pay deposits
A wake up call was set
A wake up call was answered
A wake up call was not answered
A wake up call was cancelled
A guest has checked into a room
A guest has checked out of a room
Room flagged as Available
Room flagged as Occupied
Room flagged as Needs Cleaning
Room flagged as Needs Maintenance
Room flagged as on Hold
RM Deposit
PH Deposit
W/UP SET
W/UP ANS
W/UP N/ANS
W/UP CANCL
Check In
Check out
Available
Occupied
Clean Room
Fix Room
Hold
OTHER CODES
Codes 02–88 can be defined as, for example, Double (room), Single (room), Room Service,
etc.
Names for the items are written using the keypad. Each press of a key will select a character.
Pressing the dial pad key will move the cursor to the next position. For example, if the item
name is “Double,” press the number “3” once to get the letter “D.” Now press the number “6”
three times to get the letter “O.” Continue selecting characters from the table below to
complete the name. Pressing the bottom left programmable key will change the letter from
upper case to lower case.
NOTE: When you have entered a character, press the VOL UP key to move the cursor
to the right to enter the next character. Press the VOL DOWN key to move the cursor
back.
COUNT
DIAL 0
DIAL 1
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
DIAL Q
1
2
3
4
5
Q
space
A
D
G
J
M
P
T
W
:
Z
?
B
E
H
K
N
Q
U
X
=
.
,
C
F
I
L
O
R
V
Y
[
)
!
@
#
$
%
^
S
Q
Z
]
0
1
2
3
4
5
6
7
8
9
Q
55
Hotel Plus Application
For DCS & Compact II
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Installation & Programming Manual
March 2000
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 760
Display shows
ITEM CODE (00)
NAME:RM Deposit
2.
Enter valid code number, e.g., 05, via dial keypad
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to move cursor
ITEM CODE (05)
NAME:
3.
Enter in item name (e.g. ROOM COST)
via keypad using the method described above
ITEM CODE (05)
NAME:ROOM COST
4.
Press RIGHT soft key to move cursor to tax entry
ITEM CODE (05)
TAXES:00000000
5.
Enter the tax rates in MMC 760 that apply to this item
and press RIGHT soft key to return to step 2
ITEM CODE (05)
TAXES:11000000
6.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
NO ENTRIES
RELATED ITEMS: MMC 221 EXTENSION TYPE
MMC 761 TAX RATE SETUP
56
Hotel Plus Application
For DCS & Compact II
MMC: 761
Installation & Programming Manual
March 2000
TAX RATE SETUP
DESCRIPTION:
Allows you to set up the eight tax rates used in MMC 760. Each tax rate can be defined as
described below. In addition, a name (up to 10-characters) may be used to define the reason
for the tax. The options are:
TAX RATE : This is the number assigned to this tax rate. The tax rates are numbered 1 to 8
to match the rate field in MMC 760, counting from left to right.
TYPE : This is the type of tax and defines if the value is added as a percentage (%) of the
cost of an item, is included as a percentage of the cost of the item (I) or is added as a fixed
currency value to an item (Currency or C). For example, % = service charge, I = VAT, C =
administration.
VALUE : This is the actual tax rate that will be applied to the item cost.
NAME : This is the name (up to 10-characters) that will be displayed on the room bill
alongside the tax (e.g. VAT, Service Charge).
Names are written using the keypad. Each press of a key will select a character. Pressing the
dial pad key will move the cursor to the next position. For example, if the name is “VAT,”
press the number “8” three times to get the letter “V.” Now press the number “2” once to get
the letter “A.” Continue selecting characters from the table below to complete the name.
Pressing the bottom left programmable key will change the letter from upper case to lower
case.
NOTE: When you have entered a character, press the VOL UP key to move the cursor
to the right to enter the next character. Press the VOL DOWN key to move the cursor
back.
COUNT
DIAL 0
DIAL 1
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
DIAL Q
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
1
Q
Space
A
D
G
J
M
P
T
W
:
2
Z
?
B
E
H
K
N
Q
U
X
=
3
.
,
C
F
I
L
O
R
V
Y
[
4
)
!
@
#
$
%
^
S
Q
Z
]
5
0
1
2
3
4
5
6
7
8
9
Q
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
57
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
ACTION
DISPLAY
1.
Press TRSF 761
Display shows
TAX RATE (1)
TYPE:% VAL:00.00
2.
Enter valid tax rate number (1–8) via dial keypad
OR
Press UP or DOWN key to make selection and press
RIGHT soft key to move cursor
TAX RATE (1)
TYPE:% VAL:00.00
3.
Dial 0 for ‘%’ or 1 for ‘C’ or 2 for ‘I’ (e.g. 2)
OR
Press UP or DOWN key to make selection and
press RIGHT soft key to move cursor
TAX RATE (1)
TYPE: I VAL:00.00
4.
Enter the tax rate value via the dial keypad
OR
Press UP or DOWN key to make selection
If entry is valid, the system advances cursor
TAX RATE (1)
TYPE: I VAL:17.50
5.
Enter tax name using above table and press
RIGHT soft key to return to step 2
TAX RATE
NAME:VAT
6.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
ALL RATES ARE %
RELATED ITEMS: MMC 210 CUSTOMER ON/OFF
MMC 760 ITEM COST TABLE
58
(1)
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC: 762 ROOM COST RATE
DESCRIPTION:
Allows you to set up room cost rates for each day of the week. Each room cost rate can be
assigned with the percentage of the room cost from Sunday to Saturday.
Example:
You set SAT: 150%, SUN: 150 %, MON: 090%, TUE–FRI: 100 %
If you now set £100 for the room cost in the check-in procedure, the real room cost will be
£150 on Saturday and Sunday, £90 on Monday and £100 from Tuesday to Friday.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
ACTION
DISPLAY
1.
Press TRSF 762
Display shows
RM COST RAT(SUN)
150%:
2.
Dial day number (0-6, e.g., 2)
OR
Press UP or DOWN key to select day and press
RIGHT soft key to move cursor
RM COST RAT(TUE)
100%:
3.
Enter room cost rate (001-999, e.g. 090)
RM COST RAT(TUE)
100%:090
4.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: ALL RATES ARE 100%
RELATED ITEMS: MMC 760 ITEM COST TABLE
59
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
MMC:804 SYSTEM I/O PARAMETER
DESCRIPTION:
Provides a means of assigning a system I/O port for use with one of the service types detailed
below.
On the DCS, these I/O ports are actually the Data Rate Adapter (DRA) chips located on the
ROM card. The ROM 2 card has two DRAs. On the Compact II, the Misc card is required with
connections to either port 1 or 2. The default assignments are for the first port to be assigned
for PC-MMC and for the second port to be assigned for H-MMC to operate Hotel Plus. Note
that the system I/O ports cannot both be assigned with the same service type option. With
DCS, the SIM Pair prompt (see Parameter Options, below) is not provided if PC-MMC is
selected for a port.
To use hotel features, assign the pair port for H-MMC service first; only a station with a SIM2
connected can be assigned as the H-MMC SIM Pair.
PARAMETER OPTIONS
Dial 0
Dial 1
Dial 2
Dial 3
Dial 4
Dial 5
Dial 6
Dial 7
Service
Baud Rate
Char Length
Parity
Retry Count
Stop Bit
Wait Time
SIM Pair (DCS only)
or
DSR Check (Compact II only)
Type of Service
Speed
Character Length
Parity Bit
Number of Retries
Stop Bit
Message Wait Time
Station Number Connected to SIM or
SIM2
or
DSR Check on/off
SERVICE TYPE
PORT 1
PORT 2
Dial 00
Dial 01
PCMMC
SMDR
SMDR
Dial 02
UCD REPT
UCD REPT
Dial 03
Dial 04
Dial 05
Dial 06
Dial 07
Dial 10
Dial 11
Dial 12
UCD/SMDR
CTI
CTI/SMDR
CTI/UCD
CTI/S/U
VM TRACE
HM REPT
PMS
UCD/SMDR
CTI
CTI/SMDR
CTI/UCD
CTI/S/U
VM TRACE
HM REPT
PMS
Dial 13
Dial 14
Dial 15
PMS SMDR
BAUD (SPEED)
Dial 0
Dial 1
Dial 2
Dial 3
Dial 4
NOT USED
DESCRIPTION
H-MMC
NOT USED
1200 bps
2400 bps
4800 bps
9600 bps
19200 bps (DCS only)
60
PC application
Station Message Detail Recording
(call logging)
Uniform Call Distribution reports &
statistics
UCD and SMDR
Computer Telephony Integration
CTI and SMDR
CTI and UCD
CTI, SMDR and UCD
Cadence monitoring
Hotel software billing
Property Management System (log
activity)
PMS and SMDR
Hotel Plus application
—
Hotel Plus Application
For DCS & Compact II
Installation & Programming Manual
March 2000
CHARACTER LENGTH
Dial 7
7 bits
Dial 8
8 bits
PARITY
Dial 0
Dial 1
Dial 2
None
Odd
Even
STOP BIT
Dial 1
Dial 2
1 bit
2 bit
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear entry (when valid)
ACTION
DISPLAY
1.
Press TRSF 804
Display shows
SYS I/O PORT :1
SERVICE:PC-MMC
2.
Enter desired port via dial keypad (e.g., 2)
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor
SYS I/O PORT :2
SERVICE:H-MMC
3.
Enter parameter desired via dial keypad
(e.g., 7) from the above option list
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor
SYS I/O PORT :2
SIM PAIR :NONE
4.
Enter station number of desired SIM (SIM2 for H-MMC,
SIM for others) via dial keypad (e.g., 2902)
OR
Press UP or DOWN key to display SIM or SIM2 station
number
Press RIGHT soft key to return to step 2
SYS I/O PORT :2
SIM PAIR :2902
5.
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA:
SERVICE
PORT 1
PORT 2
BAUD RATE
CHAR LENGTH
PARITY
RETRY COUNT
STOP BIT
WAIT TIME
RELATED ITEMS:
PC-MMC
H-MMC
9600 BPS
8 BITS
NONE
03
1 BIT
200 MSEC
MMC 311 ASSIGN SIM PARAMETER
61