Pennsylvania | New Jersey | Delaware
Transcription
Pennsylvania | New Jersey | Delaware
Rx for savings 2 Southeastern Pennsylvania Lower retail prescription costs mean shrinking U.S. health care spending. New Jersey Delaware Required reading for successful insurance and financial service professionals Volume 3, Issue 8 | Counting More Clients Lancaster, Pa.-based Horst Insurance is purchasing InsuranceMasters, adding 2,300 more policyholders. Page 12 2 Ario: Aligning enforcement, consumer functions seeks to better address fraud and misconduct PAHU president welcomes Highmark’s efforts to reach uninsured state residents By Keith L. Martin Insurance Commissioner Joel Ario has a simple message to agents and brokers following a reorganization of his department geared toward protecting consumers. “Rogue agents beware. We’re more likely to get you now,” Joel Ario Ario told Insurance & Financial Advisor in light of changes in his agency, most notably aligning the bureaus of consumer services, licensing and enforcement, market conduct and fraud under one Office of Market Regulation. “The fundamental reason for this is consumer protection and getting to the real problems consumers are having,” Ario said. “We can better review complaints and work with enforcement and market conduct to focus on the biggest consumer and agent problems.” Deputy Commissioner Ron Gallagher heads the market regulation office and said he sees the biggest benefit as having all the bureaus together under one umbrella so regulators can share information more quickly and in turn react when things happen in the See “Rogue” on p12 Consolidation Conundrum The impact of the proposed IBC/Highmark merger will come whether approved or not, expert says; plus competitors weigh in on what a merger Page 17 means for them. Cutbacks :: page 19 3 Departments CALENDAR LEGAL BRIEFS NEW PRODUCTS 9 8 4, 15 PEOPLE 10 RECORD/FINES 19 Subscription information available online at: IFAwebnews.com/ subscribe Aetna, CIGNA slash jobs in Pa., elsewhere Penn Treaty seized by Pa. after missing surplus deadline Shrinking budgets at home mean more policy shifting Allentown LTC insurer’s struggles lead regulators to implement rehabilitation plan Survey indicates 60% of individuals made, considered policy changes to cut costs By Keith L. Martin By Keith L. Martin The Pennsylvania Insurance Department has taken control of Allentown, Pa.-based Penn Treaty Network America Insurance and its subsidiary, American Network Insurance Co. A Pennsylvania Court has approved the petition of Insurance Commissioner Joel Ario for a rehabilitation order. The Penn Treaty rehabilitaSee “Penn” on p7 With the economy prompting consumers to look for deals, some agents say the practice has found its way into the market for homeowner’s insurance. Exactly 24% of homeowners surveyed, representing about 39 million of all U.S. homeowners, said they have made changes to their coverage in response to financial conSee “Rates” on p6 By Bob Graham Highmark Inc., the large Pennsylvania health insurer poised to merge with Independence Blue Cross, is opening a retail health insurance sales location in Mechanicsburg, Pa., to sell directly to consumers who it says are not be- Stewart T. Anmuth ing served. The retail store, set to open in this quarter, will be the first in the state, and one of several in the U.S. The store, Highmark Direct, will target people who cannot get coverage through their employer, seniors who are looking to supplement existing health insurance, and small business owners who want to provide health insurance to employees, according to the See “Store” on p16 You go, girl! Who do women seek out for financial advice? Spouse 24% Parents 16% Friends 13% Insurance Agent 12% Accountant 7% Source: State Farm Insurance & Financial Advisor 10600 York Rd. Suite 203, Hunt Valley, MD 21030 1 Health carrier goes direct to consumers with retail store DATED MATERIAL Counting on Computers Three excess and surplus groups are promoting greater technology use among agents, carriers and general agents. Page 5 Pa. regulators reorganize to better battle ‘rogue’ agents Change Service Requested Three must-see articles from the inside pages this month include a drive to increase the use of technology, an acquisition by a local insurer and the impacts of a proposed IBC/Highmark merger. Please deliver by February 3, 2009 Three to ”C” February 2009 PRSRT STD U.S. POSTAGE PAID PHILA PA PERMIT NO. 6438 U.S. health-care spending slowed on lower prescription costs in 2007 U.S spending on health care grew in 2007 by the lowest rate since 1998, slowed by the smallest increase in retail prescription drug expenditures in four decades. The overall cost of health care in the U.S. – including doctor visits, prescriptions, hospital construction and all other related expenses – increased by 6.1% in 2007, to $2.24 trillion, according to a new government report in the journal Health Affairs. The report comes as Congress and President Barack Obama consider ways to bolster the economy and provide more options for coverage to uninsured Americans. Health-care spending per American was $7,421, the equivalent of 16.2% of the gross domestic product. One year earlier, the spending was 16% of the gross domestic product. In 2007, Americans paid a total of $228 billion for prescription medications, a 4.9% rise from the previous year, the report said. Researchers said the increased number of generic drug alternatives helped hold down prescription medication costs. Generic alternatives to high blood-pressure medicine Norvasc, and cholesterol-lowering prescriptions Pravachol and Zocor hit pharmacists’ shelves in 2006 and 2007, and most managed care plans encourage their policyholders to choose them by offering lower co-payment rates. IFA The Northeast’s Leading Independent Managing General Agents and Excess and Surplus Lines Brokers Now Appointing Agents and Brokers in Pennsylvania – New Jersey – Maryland – Delaware Professional Liability • D&O/EPLI • Architects & Engineers • Allied Medical • Miscellaneous E & O • Real Estate • Consultants • Technology E & O • Contractors Professional Environmental • Environmental Contractors • Non Environmental Contractors - Pollution • Site Coverage Property • Builders Risk • Coastal • Vacancies • Apartments/Condominiums General Liability • Contractors • Special Events • Distributors • Vacancies • Real Estate • Nurses Registry • Landscapers • Snow Plow • Welders • Apartments/Condominiums IFAInsights // Editor’sNote Buzzing about consumers The buzzword among state insurance regulators these days is “consumer,” best spoken before the words “protection” or “interests.” One wonders if the National Association of Insurance Commissioners is keeping a tally of how often each member commissioner utters these important words. If a tally is being kept, add one for Maryland Insurance Commissioner Ralph S. Tyler – who invoked it repeatedly when he was appointed in 2007– and invoked it in November when he battled nine premium finance companies over how they calculate interest charges. Give one to former Delaware Insurance Commissioner Matt Denn, who invoked it in December when spanking Delaware Blue Cross Blue Shield with a $150,000 fine for mistakenly disclosing the private medical information of 3,800 members. And in Pennsylvania, Insurance Commissioner Joel Ario might deserve two tick Products Liability • Manufacturing and Non Manufacturing • Discontinued Products / Completed Operations Umbrellas / Excess Liability Inland Marine • Builders Risk • Contractors Equipment • Special Floaters • Medical/Scientific Equipment Most read onine stories | 1 Delaware insurance commissioner fines Blue Cross $150,000 for privacy violations | 2 AIG sells HSB Group to Munich Re Group for $742 million | 3 ‘Hybrid’ health insurance approach could eliminate private insurers Tony Ondrusek Rick Sullivan – [email protected] Rita Hanebury – [email protected] Publisher [email protected] (610) 260-1499 FAX (610)828-8257 Bob Graham WWW.CTUNDERWRITERS-PA.COM Executive Editor [email protected] 600 West Germantown Pike, Suite 400 Plymouth Meeting, PA 19462-11046 Put M.I.C.K.® to work for you! Sharon Schafer Multiple Insurance Calculator Kit Advertising Sales Director [email protected] 2 | Southeastern Pennsylvania / New Jersey / Delaware Bob Graham Executive Editor // OnlineDigest No Account is too small or too BIG! Contact us: marks for reorganizing his department to put consumer protection and enforcement staff under one leader, which he says should help his staff better combat “rogue” agents committing crimes against consumers. The tally is important to the NAIC and its members as they work to bolster the argument – which we support – that state insurance department provide far better insurance regulation than federal authorities. Lost in the public relations effort is how agents and carriers’ concerns fit into this consumer-first approach. Successful insurance regulation at any level requires a balance among consumer, carrier and agent interests. Losing that balance at the state level will make it more of what is feared if insurance regulation is federalized. That’s my take, Insurance & Financial Advisor | IFAwebnews.com “This action actually invites and incents companies to do ANYTHING to undercut competition to get business, and if (or WHEN) the business turns bad, simply walk away from it.” - Frank Lazarus responding to “Pa. commissioner turns blind eye to LTC insurer’s irresponsible actions” Insurance & Financial Advisor 10600 York Rd., Suite 203 Hunt Valley, MD 21030 phone: 215-227-2024 fax: 410-667-7977 Localized Contacts placed here. [email protected] [email protected] Insurance & Financial Advisor SOUTHEAST PA-NJ-DE is published by New Horizon Group Inc. The paper is free for retail insurance and financial service professionals in the Greater Philadelphia, South Jersey and Delaware areas. ■ The publisher also owns Insurance & Financial Advisor –MARYLAND & WASHINGTON, D.C. EDITION and Insurance & Financial Advisor –VIRGINIA EDITION. ■ Insurance & Financial Advisor and its content is protected by U.S. copyright law. Content may not be reproduced or copied in any form without permission. ■ News, photos and articles are published free. Submissions may be edited or altered, and become the publisher’s property. The publisher assumes no liability for errors or omissions. February 2009 Leading the Way Experience and Compliance — Unmatched. Over $1 Billion of Life Settlements Sourced Since 2005 Proven Industry Leadership Integrity and Accountability 866.509.5534 www.lifesettlementproviders.com Form#: LSP080923. Material intended for licensed life producers only, and not for use with the general public. Services not available in all states. Call for state approval and availability. ©2008 Life Settlement Providers, LLC. Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 | 3 New SEC Rule 151 is wrong Letter to the editor Editor: I am writing to you about the recent position taken by the SEC regarding Rule 151A that has now been adopted. This rule requires sellers of fixed indexed annuities to hold a securities license and to put all such sales through a brokerdealer. While the rule will only go into effect in 2011, it is wrong! The feds just can’t get it right. The country is currently suffering through one of the worst economic crises in history caused to a great extent because of the lack of supervision and oversight of the mortgage and securities markets. On the other hand, they now insist on the over-regulation of the most regulated industry out there, the life insurance and annuity business. Each state has its own insurance regulatory body that watches very carefully which products are sold, how they are described and the risks involved. Indeed, in New Jersey we almost have to get on our knees and beg for new products to get through the review process, because of the strictness of the insurance department’s oversight process. The SEC’s action will only create another layer of bureaucracy that will not add any additional protection to the public. Most ridiculously, the SEC has taken the position that an annuity product is a security. We all know that a security involves risk of loss in the securities markets. An owner of an indexed annuity has no money invested in the stock market and cannot suffer a market loss. NAIFA has been opposed to Rule 151A, and I hope that the leading carriers offering EIA’s will challenge this ruling to the fullest extent possible. Remember, “Once the camel’s nose gets under the tent....” Melvin Chilewich, President New Jersey Association of Insurance and Financial Advisors NEWPRODUCTS Insurance & Financial Advisor | IFAwebnews.com Insurer has new employment practices liability option Property/ Casualty OneBeacon Professional Partners has new employment practices liability insurance for both large and small professional firms. The coverage offers a number of specialized features, including broad definitions of discrimination, harassment, retaliation, workplace torts and wrongful termination; protection for harassment or discrimination claims by third parties; and choice of counsel for qualified firms, the company said. Full prior acts coverage is available, as is worldwide coverage. New Accumulation VUL product available John Hancock Life Insurance unveiled its new Accumulation VUL product, a variable universal life policy that offers cash value and retirement income potential to pre-retirees. Life Insurance The policy is ideal for a variety of applications, including supplemental retirement income, bonus plans, deferred compensation plans and supplemental executive retirement plans, company officials said. The new Accumulation VUL is priced and designed using the 2001 CSO mortality table, which allows for an extension of the benefit period to age 121. Policyholders may choose from many underlying investment accounts that represent nearly every major asset class and investment style, or may choose the company’s Lifestyle Portfolios option. With either option, policyholders obtain tax-deferred growth of policy values and tax-favored treatment of policy withdrawals, the company said. The policy also offers a 20-year No-Lapse guarantee, no policy charges after age 100 and zero net-cost loans. Wait-period choices added to dental plan Two new options that add flexibility to Assurant Employee Benefits’ Freedom Preferred voluntary dental plan by shortening or eliminating waiting periods are now available for quoting, company officials said. Health Insurance Employer groups with plan participation levels of 50% or more may now select zero or six-month waiting periods for their basic and major dental services. Agents First The new options enable insured employees who enroll on a timely basis (during initial open enrollment) the ability to receive basic and major services more quickly than before, company officials said. 95 % of our business is written through independent agents like Joe, thank you! The Freedom Preferred options of 12- or 24-month waiting periods for basic and major services also remain available. No waiting period exists for preventive services covered under an Assurant Employee Benefits voluntary dental plan. The new options are not currently available in all states. Joseph Lapetina A Top Producer in PA. • Better rates & benefits for PA • 3 yr. rate guarantee & decreasing deductible (20% per year) • LEGS- Free exclusive real-time leads (telemarketed too!) Pollution coverage for contractors expanded • Annualized Commissions paid weekly • 100% Electronic sales experience(Why drive anywhere?) • Free supported web page & sales links for all agents Exton, Pa.-based XL Insurance is offering several program enhancements to its pollution coverages for contractors, extending environmental coverage for all aspects of a contractor’s operations, both on and off the jobsite. Property/ Casualty The enhancements, available through a group of endorsements, are designed to extend contractor’s pollution coverage for waste disposal, owned locations, emergency response, installations and natural resource damages, the company said. The XL Insurance Contractor’s Pollution Liability Construction endorsements include emergency cleanup costs up to $500,000 for a period of seven days without pre-notification; coverage against sudden and accidental pollution that originates and migrates from owned locations such as offices and equipment yards; and disposal of construction and demolition debris at non-owned disposal sites. Call Regional Sales Office Toll free 1.800.215.TIME(8463) Greg Loerzel, [email protected] Lura Bare, [email protected] For the latest New Products go to IFAwebnews.com. Products Underwritten by Time Insurance Company. 4 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 Excess & surplus stakeholders align to boost technology use Groups collaborate to streamline operations among agents and MGAs By Bob Graham Several influential groups within the excess and surplus lines industry are working to boost technology use among agents, efficiency,” Jeff Yates, executive director of the Big I’s Agents Council for Technology, told Insurance & Financial Advisor. Yates said the initiative, which involves about 100 people, builds on the successful integration of real-time quoting capabilities and other improvements in the standard Improvements to enable agents to focus on more sales which translates to more money. carriers and general agents over the next 12 to 18 months. The Agents Council for Technology of the Independent Agents & Brokers of America, the American Association of Managing General Agents and the National Association of Professional Surplus Lines Offices recently began a joint initiative to improve the efficiencies for retail agents interacting with managing general agents and wholesale brokers in the E&S market. The groups also hope to promote the electronic exchange of data among those parties. “For E&S to compete on the same footing as the standard market they need more lines market. The project has three prongs, each being tackled by a subcommittee. Three prongs of project One group is working to improve the retail agent interface so that the supplemental applications of E&S carriers are streamlined. The group also plans to migrate as many ACORD standards, those used for standard lines, to applications, thus eliminating the redundancy when filing applications. A second group is working on the general agent interface to both concentrate data transmission streams and automate the flow of data to general agents. Yates said the goal would be better use of real-time transaction methods, similar to those being used, Applied’s Transformation Station and AMS' Transact Now, in the retail marketplace. A third group is hoping to develop best practices for the Web sites of managing general agents, including expansion of online applications and policy issuance, as well as better integration of information from MGA sites to agent management systems. Driving the need for change are several factors. The success of greater technology use within the standard market is obvious; about 90% of personal lines and 50% of commercial lines data can be downloaded, Yates said. The need to both entice younger people to join agencies and to make agencies more efficient – to better face job cuts likely with the failing economy and to boost an agency’s appeal for sale as its owner nears retirement – are pushing much of the effort, Yates said. “These improvements will enable agents to focus on more sales, which means they can make more money,” he said. Yates said the group working on the changes is made up of “a lot of GAs, lots of retail agents and a few E&S carriers. We need more E&S carriers.” Participants in the sub-committees meet regularly electronically and by phone, while the large group is expected to gather for an update at the March 15 meeting of the American Association of Managing General Agents in San Diego, Calif. IFA // HEALTH INSURANCE Report: COBRA costs claim 84% of unemployment benefits COBRA costs consume almost 84% of average unemployment benefits, according to a new study. On average, national unemployment benefits provide $1,278, while COBRA monthly premium payments for family coverage average about $1,069, according to a report from Families USA. COBRA family coverage premiums in 41 states, including Delaware and Pennsylvania, consume more than 75% of average unemployment insurance benefits. IFA Excellent products. High compensation. Great service. Spend more time prospecting and less on paperwork: • A team of professionals that understands your needs • Expertise to find the best solution for special situations • 24-7 access to forms, quotes, software, application submission, and carrier and product information • Fast service on new applications • Access to advanced commissions, bonuses, incentives • Real-time case status using our EStatus web page • Easy online contracting Let us help you build your business with: • Annuities • Impaired Risk • Disability • Life • Long-Term Care Underwriting Specialists, Inc. Serving the brokerage community since 1975 215-540-4470 www.undspec.com 800-652-5700 [email protected] Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 | 5 Rates: Homeowners seeking bargains From page 1 cerns, according to a national study released by Trusted Choice and the Independent Insurance Agents & Brokers of America. Furthermore, 60% have either made or considered changes, blaming the current economic situation. In the mid-Atlantic, insurance agents say customer behavior is fluid. Kathleen Glattly, president of Factoryville, Pa.based DGK Insurance, has Kathleen Glattly seen the results of the study mirrored closely among her clientele looking for guidance. “They are asking ‘What can we do? What can we do to trim costs?’” Glattly said. “So we look to see where they are at, look at their deductibles and get them a quote from our five carriers to save them money where we can. Most often, we are able to provide better coverage at less cost.” As an independent agency for 1,200 policyholders and multiple carriers, DGK’s clients were not the only one changing policies to save money. Last year, 50% of the company’s insurance staff, including Glattly, made changes to their auto and home policies to cut costs, taking advantage of new packages and products. In College Park, Md., Mike McCartin, a prin- cipal with Joseph McCartin Insurance, says 80% of his clientele have auto coverage attached to their home policies, so they aren’t shopping around as much. They are already getting a package rate, so by splitting up coverage between two different companies, Pennsylvania agent says policy shifting caused by economy and soft P-C market. they’ll spend more. The agency has 3,800 policyholders and does business in states, including Delaware, Maryland, Pennsylvania and Virginia as well as the District of Columbia. “By and large, any homeowner we deal with won’t see a tremendous difference in price,” he said. “We ensure they have the 4HE CHOICE IS 3)-0,% Their web site right deductible and that the amount of coverage is accurate, and after that, there may be a few bells and whistles we can knock off, but not many.” Glattly said she feels more policy shifting is occurring not just because of the Our web site economic climate, but because of the soft property-casualty market, companies are being more aggressive to get business and issue competitive pricing. The Big I survey also urges consumers to consult with a licensed agent before making a decision that may save in the short-term, but could bring serious financial loss later. Glattly called matching the right coverage while also taking advantage of competitive pricing a “win-win for everybody.” “The client walks away with better coverage at a reduced cost and we did not lose them to another company,” she said. “But you have to look at their circumstances and at the end of the day, provide them with the best coverage.” McCartin said independent agents definitely have the edge when it comes to meeting customers’ needs for both pricing and attention. “We have competitive products and I think people get diluted by going direct,” he said. “They can get a better deal with us and things like 24-hour emergency access. You can’t get that on the Internet.” IFA //FINANCIAL SERVICES New life expected for federal ‘death tax’ under Obama Helping Brokers Service Their Business President Barack Obama and other Democrats want to keep the federal estate tax in place, rather than accepting its planned repeal in 2010. The Wall Street Journal reported that the Senate Finance Committee will move quickly to prevent the scheduled repeal of the tax, while Obama plans to offer his proposal for estate-tax preservation as part of his budget plan next month. The so-called “death tax” had made financial planning for people seeking to preserve and protect their estates especially difficult, and the rising levels at which estates have been taxed over the last few years have in part explained why some small business owners have sold their businesses. IFA Insurance Services. Nice and Simple. WWWNASINFOCOM s EXT 6 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 // NEW PRODUCT Insurer offers three new individual N.J. health plan options Horizon Blue Cross Blue Shield of New Jersey launched three new health plans designed to provide cost savings and expanded benefits for people looking to purchase individual health policies in New Jersey, according to the company. The Horizon Direct Access plans should complement the company’s existing individual products, the Horizon Basic and Essential EPO and EPO Plus plans, and its Horizon HMO plans, company officials said. Meehan said the new products are geared toward the changing economic cli- mate. “Our portfolio now offers New Jersey residents a choice of price and coverage options, which is especially important in these tough economic times,” he said. The new plan offerings include Horizon Direct Access Plan A/50 70/50, with co-insurance paid at 70% for in-network and 50% for out-of-network; Horizon Direct Access Plan C 80/70, with co-insurance paid at 80% for in-network and 70% for out-ofnetwork; and Horizon Direct Access Plan C 100/70, with co-insurance paid at 100% for in-network and 70% for out-of-network. IFA // LEGISLATION Bill on self-referrals could boost N.J. auto insurance rates An insurance trade group is suggesting that the New Jersey Senate’s passage of a bill allowing doctors to make self-referrals to their ambulatory surgical centers could lead to more insurance fraud, drive up auto insurance rates and jeopardize patients. The Property Casualty Insurers Association of America strongly opposes Senate Bill 787, which passed 37-1-2. The bill still needs House and governor approval. “While on the surface, S787 appears to be an attempt to reform the practice of self re- ferral by medical practitioners, the fact is it would allow doctors to pocket millions of dollars from improperly filed insurance claims,” said Richard Stokes, PCI regional manager. Senate Bill 787 would change language related to ambulatory surgical centers to allow medical providers to refer patients to facilities in which they have a financial interest. Lifting the restrictions on self-referral will invite more insurance fraud into the New Jersey marketplace, thereby driving up insurance costs, the association said. IFA with SAVOY ASSOCIATES. As a leading health and ancillary general agency, Savoy Associates can help you make the most of your abilities with our continuing education programs, online knowledge base, expert advice, and renowned industry professionals - all at your service. And our unique team-based structure gives Penn: State seizes control of LTC insurer From page 1 tion is the first receivership action the Pennsylvania Insurance Department has taken in more than four years. According to the state’s insurance department, the order places Penn Treaty under the statutory control of the department and also grants Ario direct authority to preserve the company’s assets and oversee its current financial situation and operations, while continuing to pay policyholder claims. Last year, the insurer voluntarily agreed to a rehabilitation plan with the insurance department, pending their efforts to raise enough money to meet state surplus statues, but could not accomplish that goal by a Dec. 31, 2008, deadline. “It is the insurance department’s responsibility to take action when a company is in financially hazardous condition,” Ario said in a prepared statement. “Placing Penn Treaty into rehabilitation will make certain that long-term care policyholder claims are paid, helping to ensure continuity of care for a community in need.” Ario added that “we must protect the us the flexibility to personalize the type of assistance that company’s assets and put policyholder protections into place.” “I want to assure policyholders that their policies remain in effect during this rehabilitation and that their premiums should continue to be paid in order for coverage to remain in place,” he said. The insurance department will perform an independent, comprehensive evaluation of the company’s finances, according to a statement, and based on this review and analysis, will then determine the viability of a rehabilitation plan. Any plan will give payment priority to policyholder claims. Penn Treaty provides long-term care insurance to more than 126,000 policyholders and together with its subsidiary, American Network Insurance Co., write long-term care insurance in all 50 states and the District of Columbia. In December, Penn Treaty announced that it entered into a non-binding letter of intent to sell a majority interest in American Network Insurance Co., including nearly all of its long-term care policies issued since 2002. The company would retain ownership of prior policies and anticipated closing the deal by February. IFA Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor works best for you and the business owners who put their trust in you. Expand your Knowledge Wield your Talent Bolster your Relationships Elevate your Service Flex your ability with Savoy Associates. Visit our website to learn more and to view our schedule of free Continuing Education courses! 877.584.8112 www.savoyassociates.com | IFAwebnews.com February 2009 | 7 Bollinger expands South Jersey presence Allied Insurance of Vineland joins with Short Hills-based insurance broker Bollinger Inc. has acquired Allied Insurance Services of Vineland, N.J., as it expands its presence in the state. The Short Hills, N.J.-based insurer said Michael M. Rossi III, principal owner of AIS, has joined Bollinger as senior vice president of Bollinger’s South Jersey region. Rossi said that even though his company’s name will change, the merger “empowers us with the ability to combine our excellent customer service capabilities with a broad selection of new products.” The merger shows Bollinger is “committed” to South Jersey, said Jack Windolf, chairman and CEO of Bollinger. With commission revenues in excess of $100 million and over 400 employees, Bollinger is the nation’s 5th largest privately held insurance broker. Bollinger has branch offices in New York, N.Y., Philadelphia, Pa., Greenwich, Conn., as well as Princeton, N.J., and Moorestown, N.J. The firm provides business and personal insurance and employee benefit programs, as well as specialty insurance programs for golf and country clubs, amateur sports, and schools and colleges. IFA LEGALBRIEFS Insurance & Financial Advisor | IFAwebnews.com Florida executives charged in $30M life settlement Top officials of a defunct Fort Lauderdale, Fla.-based viatical- and life-settlement firm have been charged in connection with the alleged defrauding of 28,000 investors of more than $30 million. The charges against Mutual Benefits follow a four-year investigation by the U.S. Justice Department in Miami. Financial Services A 25-count indictment accuses Joel Steinger, 59, who was identified as Mutual Benefits’ principal executive, his brother and company founder Steven Steiner, 56, and two lawyers in Fort Lauderdale, Michael J. McNerney and Anthony Lovoti Jr., of conspiracy to commit money laundering and wire fraud, among other charges. If convicted, they could face up to 20 years each in prison. Almost five years ago, federal regulators shut down the company and placed it in receivership. Prosecutors allege that Mutual Benefits was operating a massive Ponzi scheme, which used money from new investors to pay premiums for older policies and that Joel Steinger hired doctors to provide bogus life expectancy statements for the elderly and AIDS patients who sold policies to the firm The Alternative Smaller The Strategic Independent Agents Alliance independent agencies are (SIAA) is the future of insurance distribution … NOW. Since 1983, SIAA and our Master Agencies have made a business out of helping local independent agencies stay independent, while helping Captive Agents, thriving! Direct Writers, Producers, and Life and THAT IS IF YOU ARE AN SIAA INDEPENDENT STRATEGIC AGENCY! As soon as you join an SIAA Master Financial Service Agents become independent. Get Instantly Big Agency, you become instantly BIG by accessing the companies that you need in With access to many competitive companies and preferred commissions and profit sharing without minimums, SIAA Independent Strategic Agencies ARE thriving! To secure your future, keep the customers you have and to gain new ones, you need SIAA. order to compete with and win against any agency. Your agency’s income and value will increase beyond any amount that you can generate on your own. Visit our website at www.siaa4u.net TODAY to find out how over 2775 independent Louisiana hurricane victims nearing settlement More than three years after the flooding caused by Hurricanes Katrina and Rita in Louisiana a court is notifying those who may have been affected in four parishes in New Orleans of a possible $20.8 million class-action settlement. PropertyCasualty The fund was gathered from the defendants’ insurers in response to the hurricanes that hit the Gulf Coast in September 2005, causing at least 1,836 deaths and an estimated $81.2 billion in damage, mostly from storm surge and overflowing levees. The notifications, ordered by U.S. District Court Judge Stanwood R. Duval Jr., are going to those affected by flooding due to any failures or overtopping of levees that occurred within the Parishes of Jefferson, Orleans, Plaquemines and St. Bernard. The civil suit alleges levees and other flood and water control structures failed and/or were overtopped as a result of Hurricanes Katrina and Rita because they were not properly designed, inspected or maintained, and that this failure caused property loss, property damage and personal injury. Defendants said in court papers that the levees failed for reasons beyond their control and that they did not do anything wrong. Midland National settles deferred annuity suit Civil Settlement agencies like yours have increased their income and value by joining SIAA. OVER 60 AGENCIES IN PENNSYLVANIA! Midland National Life Insurance Co. has settled with the Minnesota Attorney General’s Office over its sale of deferred annuities in Minnesota. “Midland National entered into the settlement agreement because the agreement is consistent with Midland National’s procedures,” said Esfand Dinshaw, president of Midland National’s annuity division, in a prepared statement. Terms of the settlement were not disclosed. Midland National said it did not enter into a consent judgment, and in announcing the settlement continued to argue its case. Calif. life agent allegedly bilked elderly woman of $100K A former life agent in California was arrested and charged with three felony counts in connection with allegedly stealing $100,000 from an 83-year-old woman who had been his client, according to the California insurance commissioner’s office. Ian Max Henriquez, 42, of Los Angeles, was charged with grand theft, identity theft and theft from an elder. Bail is set at $150,000. Life Insurance Now nationally at over 2775 agencies and $5.2 billion in premium Central & Western PA Susquehanna Agents Alliance, LLC A Division of The Glatfelter Agency 717-852-8000 [email protected] Northeastern/North Central PA Southeastern PA Insurance Agency Alliance, Inc. A Division of Richard B. Ryon Insurance 570-622-7200 [email protected] Pennsylvania Insurance Alliance, Inc. An Affliliate of Arbor Insurance Group 610-433-7479 jduplak@ arborinsurancegroup.com 8 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor In January 2008, Henriquez illegally completed life insurance company surrender documents, forging the signature of his client to obtain $100,000 from the client’s life annuity policy, prosecutors said. When the victim had stopped receiving her annuity policy statements, she notified her son-in-law. Her son-in-law contacted the insurance company, which informed him that the mailing address for his mother-in-law had been changed and that a $100,000 check had been issued in her name against her annuity policy. For the latest Legal News, go to IFAwebnews.com. | IFAwebnews.com February 2009 Calendar of Events ■ notablenews February CPAHU hosts health policy speaker 12 – Board Meeting – NAIFA-GP. 8-10 a.m. Plymouth Meeting, Pa. 18 – Monthly Meeting – NAIW. 5:30 p.m. Grace-Marie Turner (middle), president of The Galen Institute, recently spoke to members of the Central Pennsylvania Association of Health Underwriters. Turner spoke about the insurance industry and how future legislation could impact agents, brokers, carriers and consumers with attendees including Charles “Chub” Neiman (left) and Robert Dickman of the CPAHU board. For more photos from this event, go to IFAwebnews.com and click on “Photo Gallery.” 19 – February Breakfast Meeting – CPCU-Philadelphia. 8-10 a.m. Union League, Philadelphia, Pa. Contact: [email protected]. 19 – DVD Program – GPSFSP. 8-11:30 a.m. Society of FSP, Newtown Square, Pa. Contact: 215-878-1366 or email [email protected]. ■ March 12 – Board Meeting – NAIFA-GP. 8-10 a.m. Plymouth Meeting, Pa. Send photos of your company events and happenings: [email protected] 18 – Monthly Meeting – NAIW. 5:30 p.m. 19 – Section Meeting – GPSFSP. 8-9:30 a.m. Haverford Trust, Radnor, Pa. Contact: 215-878-1366 or email [email protected]. 19 – March Breakfast Meeting – CPCUPhiladelphia. 8-10 a.m. Union League, Philadelphia, Pa. Contact: [email protected]. ■ April 9 – Board Meeting – NAIFA-GP. 8-10 a.m. Plymouth Meeting, Pa. 15 – Monthly Meeting – NAIW. 5:30 p.m. 16 – Franklin Luncheon Award – CPCUPhiladelphia. 11:30 a.m.-1:30 p.m. Union League, Philadelphia, Pa. Contact: [email protected]. 28 – Annual Financial Professionals Dinner – GPSFSP. The Desmond Hotel, Malvern, Pa. Contact: 215-878-1366 or email [email protected]. Send Your Events! • The easiest way to submit events is online: Phone: 215.227.2024 Fax: 410.667.7977 Email: [email protected] // REGULATION New GAO report wavers on regulatory position A new government report on the U.S. financial regulatory system falls short on choosing a side regarding the debate on an optional federal charter. The new Government Accounting Office report suggests that Congress could “consider the advantages and disadvantages of providing a federal charter option for insurance and creating a federal insurance regulatory entity;” however, it does say creating a federal insurance charter could “have unintended consequences for states.” IFA Southeastern Pennsylvania / New Jersey / Delaware It’s no secret what GBS stands for. As a benefits plan administrator that offers self-funded products, we provide you with strategic advantages to attract and retain clients. Partner with us for innovative product and plan designs, advanced technology and superior service. To find out more about us – and to gain your competitive advantage – give us a call. GBS stands for you. 6 North Park Drive, Suite 310, Hunt Valley, Maryland 21030 2400 Research Blvd., Suite 420, Rockville, Maryland 20850 email: [email protected] www.gbsio.net Insurance & Financial Advisor | IFAwebnews.com 800.638.6085 800.359.9065 February 2009 | 9 PeopleNews James Walsh has been promoted to vice president of claims for PMA Management Corp. of Blue Bell, Pa. Walsh was assistant vice president of eastern region claims for the PMA Insurance Group. James Walsh Stubbs Insurance Associates Inc. of Wernersville, Pa., has announced that Lee Ann Underkoffler, customer-service agent, has successfully earned the designation of certified insurance service representative from the Professional Insurance Agents Association and the Society of CISR. Insurance & Financial Advisor Susan Sallada, president of Universal Service Agency Inc. in Fort Washington, Pa., was re-elected to the board of the Insurance Agents & Brokers of Mechanicsburg, Pa. and reappointed to the Susan Sallada National Association of Professional Insurance. Joyce M. Bailey of AAA Mid-Atlantic Insurance Sales, headquartered in Wilmington, Del., has completed the annual continuing education requirements of the Society of Certified Insurance Joyce M. Bailey Counselors. Bailey has been a CIC since 1988. Erie Insurance, with seven offices in Pennsylvania, has named Mark Dombrowski as department manager of government relations. He has also held roles in the insurer’s communications and marketing departments. Slocum Insurance & Financial Services of Salisbury, Md. has added Jack Harper to its staff. Harper has more than 20 years in the insurance and financial service industry and is licensed to do business in Maryland, Delaware and Virginia. Matt L. Warye Joseph Lesko Matt L. Warye has been named vice president of Safeco Insurance and mid-Atlantic regional general manager, serving Pennsylvania and six other states. Also joining Christina Berg Safeco’s mid-Atlantic Personal lines field operations as agency manager for Pennsylvania is Joseph Lesko and as marketing manager, Christina Berg. See it all. Now. Local and national news, information and resources. In print and online. Anita Z. Bourke has joined the Malvern, Pa.based American Institute for CPCU/Insurance Institute of America as executive vice president. She is president of IMA in Kansas, a subsidiary of the IMA Financial Group. Anita Z. Bourke William J. Casey, Jr., was named executive vice president of the Northeast region for Arch Insurance Group, a division of Arch Capital Group. Casey, who most recently served with Zurich North America, is responsible for the overall direction of the region, which includes Delaware, Pennsylvania and New Jersey. Capital BlueCross of Harrisburg, Pa., announced the following promotions: Glenn 10 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com Heisey to the office of corporate secretary; Steve Krupinski to senior vice president of human resources; David Skerpon to vice president of corporate communications; Barclay Fitzpatrick to vice president of corporate strategy and business development; and Aji Abraham to vice president of government affairs and policy. Lincoln Financial Group, headquartered in Philadelphia, has hired Tom McGirr as head of IRA strategies, retirement solutions. He previously served as a vice president for Fidelity’s retail division. Tom McGirr Michael Patrick has been hired by HM Insurance Group of Pittsburgh, a Highmark company, as a sales consultant for the company’s HM Worksite Advantage product line, with a territory including New Jersey and Pennsyl- Michael Patrick vania. John Bodnar, president and CEO of Bodnar Financial Services in Florham Park, N.J., was elected as a new member of the board of trustees for Radnor, N.J.-based Cabrini College. Bodnar serves as John Bodnar treasurer of the New Jersey Association of Insurance and Financial Advisors and is a licensee of the Certified Financial Planner Board of Standards. Lori Toot recently joined York, Pa.-based McConkey Benefits & Financial Services in the role of client service agent, bringing to the company more than 17 years of experience in employee benefits. Lori Toot Send Your News! • The easiest way to submit events is online: Phone: 215.227.2024 Fax: 410.667.7977 Email: [email protected] February 2009 Waiting list for adultBasic hits record number Pennsylvania commissioner says coverage problem symbolizes ‘urgency’ of health care reform issue By Keith L. Martin Insurance Commissioner Joel Ario says the waiting list for Pennsylvania’s adultBasic program is at its highest point ever and could get to 250,000 residents by the end of 2009. Ario said the current waiting list stands at 145,800 adults between the ages of 19 and 64 who are eligible for the state-sponsored insurance. That is the largest number waiting for coverage since June 2001 when the Health Investment Insurance Act (Act 71 of 2001) was signed into law. Act 77 invested proceeds of the state’s tobacco settlement in the health of Pennsylvanians, to the tune of around $400 million each year, and funds from the state’s four nonprofit BlueCross BlueShield providers. Current enrollment in the program as of the end of 2008 was 46,543, according to the insurance department. News straight to your inbox. Subscribe at the program pay a premium of $35 per // Waiting for health care reform month for coverage, 150,000 those on the waitPennsylvania's adultBasic ing list have the opwait list hit 145,800 at the tion of purchasing end of 2008. The number adultBasic coverage dropped in Jan. 2008 when for $305 per month new funds opened up through the insur120,000 29,368 slots. ance department. As for whether the legislature will make any progress on expanding the 90,000 adultBasic program, Ario said he is “guardedly optimistic.” “It has proved 60,000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec difficult here in Pennsylvania and nationally to do health care reform,” he said. reform is not a great one.” “There are a lot of different interest groups, Rendell and state legislators continue to for example, which makes it hard to get some- debate wider expansion of health care fundthing done, but I think people appreciate the ing, with Republican senators historically nature of the problem. The history of health opposed to his plans. IFA State lawmakers ended their 2008 session without action on several proposals by Gov. Ed Rendell, including the expansion of adultBasic, a topic sure to be renewed as the General Assembly reconvenes in Harrisburg. “[The waiting list] shows that we have a health care crisis and need health care reform,” Ario said. “We may need help from the federal government, but we need the state to step up. We could be at 250,000 by the end of this year.” Signals ‘urgency of the issue’ At the end of December 2007, the wait list was at 85,649, according to the Pennsylvania Insurance Department, a sharp contrast to the latest wait list numbers. “These numbers are an indicator of the urgency of the issue,” Ario said. “There is clearly a strong demand for health care as there are people willing to wait on the list, some signing up knowing that it could be a year [before they are enrolled].” Eligible participants are taken on a first come, first served basis as openings in the program become available. While those in What’s What’ s more convenient than 2 24-hour 4-hour shopping? shopping? Convenience Store coverage in a five-minute phone call Call. Quote. Bind. 1Ã}Ê/ 1Ã}Ê/* "½ 1Ã}Ê/* "½ÃÊVÕÀÌiÕÃÊ>`Ê«À«ÌÊV>ÊViÌiÀ]Ê ÛiiViÊ-ÌÀiÊVÛiÀ>}iÊV>ÊLiÊ * "½ÃÊVÕÀÌiÕÃÊ>`Ê«À«ÌÊV>ÊViÌiÀ * "½ ÃÊVÕÀÌiÕÃÊ>`Ê«À«ÌÊV>ÊViÌiÀ]Ê ÛiiViÊ-ÌÀiÊVÛiÀ>}iÊV>ÊLiÊ µÕÌi`]ÊLÕ`Ê>`Ê`iÛiÀi`ÊÌÊÞÕÀÊi>ÊLÝʵÕVÞÊ>`Ê>VVÕÀ>ÌiÞÊ`ÕÀ}ÊiÊvÛiÕÌiÊ« iÊV>° µÕÌi`]ÊLÕ`Ê>`Ê`iÛiÀi`ÊÌÊÞÕÀÊi>ÊLÝʵÕVÞÊ>`Ê>VVÕÀ>ÌiÞÊ`ÕÀ}ÊiÊvÛiÕÌiÊ« iÊV>° The TAPCO TAPCO Ser Service vice Pledge UÊ º»À>Ìi`Ê>`ÌÌi`ÊV>ÀÀiÀ UÊ +ÕVÊV>ÃÊ >`} UÊ «iÌÌÛiÊ«ÀV} UÊ f£äÊVÀi`ÌÊÌÊÞÕÀÊ«iÀÃ>âi`Ê Ê /* "Ê<ÊÕVÃÊ6Ã>Ê`iLÌÊV>À`Ê /* "Ê<ÊÕVÃÊ6Ã>Ê`iLÌÊV>À`Ê Ê ÜÌ Êi>V Ê«VÞ UÊ >ÃÌÊ«VÞÊÌÕÀ>ÀÕ` UÊ ÕÃiÊv>V}Ê>Û>>LiÊ Ê ÊÃÌÊÃÌ>Ìià 1,000 Strong Southeastern Pennsylvania / New Jersey / Delaware 6Ã>]Ê>ÃÌiÀ >À`Ê>`Ê UÊ 6Ã>]Ê>ÃÌiÀ >À`Ê>`Ê Ê «>ÞiÌÃÊ>VVi«Ìi` More than 1,000 classes of P&C business authority.. written under binding authority Insurance & Financial Advisor | IFAwebnews.com 800-334-5579 www.gotapco.com www .gotapco.com February 2009 | 11 Horst Insurance acquires Lancaster independent agency you had the freedom to offer your clients more... Lancaster, Pa.-based Horst Insurance is buying InsuranceMasters of Lancaster in a deal that will increase Horst’s market share by more than 30%. Horst is a commercial, personal and employee benefits insurance provider serving Pennsylvania, Maryland and Delaware, while InsuranceMasters is an independent agency with roots to 1924. The deal will allow Horst to offer InsuranceMasters’ clients new services, including CSR/24, which provides 24-hour phone and Internet access to their accounts, and MyWave, an online HR and risk management tool. InsuranceMasters formed in 1995 after the merger between Ament Insurance and Glenn E. Orndorf Inc. Ament Insurance was formed in 1953 and Glenn E. Orndorf, Inc. was formerly Leo I. Hain Inc., which was formed in 1924. InsuranceMasters' 11 employees will serve their 2,300 clients from Horst Insurance’s Granite Run Drive headquarters location. “With common carDavid C. King rier relationships already in place, the InsuranceMasters team and client-base are a perfect fit,” said David C. King, president and CEO of Horst Insurance. Horst Insurance provides commercial and personal insurance services and employee group benefits to more than 7,000 clients in Pennsylvania, Maryland and Delaware. With nearly 50 employees, Horst has offices in Lancaster, Chadds Ford, Pa., and Doylestown, Pa. IFA Rogue: Ario targets agent misconduct From page 1 marketplace. “We can direct resources to address the issue and enhance our consumer protection role,” he said. YOU WOULD OFFER INDIVIDUAL DISABILITY INCOME (DI) INSURANCE FROM METLIFE. Help your clients build a safety net to prepare for the if in life. With MetLife, you’re choosing a company with 140 years of experience that provides employee benefits to more than 90 of the top one hundred FORTUNE 500® companies1. We work with Brokers and independent agents to help you recommend comprehensive disability income coverage for your clients. For Quotes or to request a DI Proposals Request form: Barbara Woessner – Brokerage Sales Specialist [email protected] Toll Free: (800) 280-8339 x 4211 For Questions: Kevin Handforth – Brokerage Account Executive [email protected] Toll Free: (800) 280-8339 x 4196 Brendhan Crowley – Brokerage Account Executive [email protected] Toll Free: (800) 280-8339 x 4213 Benefits for the if in life.SM 1 FORTUNE 500®, April 2007 and MetLife Customer Relationship Datamart. FORTUNE 500® is a registered trademark of FORTUNE® magazine, a division of Time Inc. Metropolitan Life Insurance Company, New York, NY 10166. ©2008 MetLife, Inc. © UFS 0707-5083 L04089402(exp0409) 12 | Southeastern Pennsylvania / New Jersey / Delaware Jack Yanosky will head the licensing and enforcement bureau and the department is still working to fill the director position for the market conduct bureau. They will likely do so internally, as Ario said that with a tight state budget, vacan- ‘Bad players’ hurt industry // IFA_FAST FACT Regarding Ario’s “rogue agents,” Pa. Insurance Department reshuffled Gallagher said “there are a few bad players that give the whole indusA spokeswoman at the Pennsylvania Insurance try a bad rap” and the goal for regDepartment said some of the department’s offices and bureaus were recently aligned, including: ulators is to investigate any misconduct and address it • Office of Market Regulation immediately. Both men acknowlIncludes: Bureau of Consumer Services; Bureau of Licensing & Enforcement (formerly Bureau of Proedged that the vast majority of ducer Services); Bureau of Market Conduct; Fraud agents and brokers follow the Division rules, but there are those who do not who can hurt the industry. • Office of Children’s Health Insurance Program (CHIP) and adultBasic “It has always been the goal of Includes: CHIP; adultBasic; MCARE our agency to address these issues, but now we can do it more • Office of Consumer Liaison effectively,” Gallagher said. “The Now includes Market Surveillance Division overall goal is to ensure, to the best of our ability, that we take care of cies will remain for the foreseeable future. agents abusing [the system], leading to The insurance department is currently withmore issues in the marketplace. The agent out 10%, or between 40 and 50, employees is a key player in the marketplace, so to en- but that level is normal operating procedure, hance confidence, taking proper enforce- according to the commissioner. ment actions can lead to a better climate.” “At any given time, we have that amount,” Gallagher also said that since agents Ario said. “There is always movement in and know more often when there is peer mis- out, so we are not operating with a full comconduct versus consumers, agent-to-agent pliment. If there is a continued freeze and referrals to the office can be addressed faster we move more towards 20%, a some point it becomes a problem.” IFA by sharing information among bureaus. Insurance & Financial Advisor | IFAwebnews.com February 2009 On the Hill News From The Nation’s Capitol Health reform unlikely before 2010, key congressman says A vote on serious national health insurance reform isn’t likely to occur before early 2010, according to the chair of the U.S. House of Representatives’ Ways and Means Health Subcommittee. Rep. Pete Stark (D-Calif.) said during a press conference on proposed health reform that he hopes to see a national health reform plan introduced and debated in Congress throughout 2009, with a vote on national health reform, regardless of what approach is taken, in early 2010. If the process of reform drags on into summer and fall of 2010, it could jeopardize the re-elections of a number of members of Congress, he said. Stark said many stakeholders will need most of 2009 to weigh in on various proposals. In talking about those stakeholders, Stark said doctors, consumer groups and private insurers would have to have time to comment. Obama to boost Medicaid, employer health subsidies President Barack Obama and Congressional Democrats are considering an expansion of Medicaid and subsidies for employers providing health coverage as part of his two-year economic recovery plan. Obama wants to allow workers who lose jobs where insurance coverage was not available to apply for coverage under Medicaid. Those workers are not now eligible for federal health insurance assistance. He also plans to provide subsidies to employers who must continue health insurance benefits under COBRA to workers who are either laid off or retire, as well as their dependents, the newspaper reported. Groups welcome Daschle to health reform dialogue A pair of insurance industry organizations are welcoming the nomination of Tom Daschle as the next Secretary of the U.S. Department of Health and Human Services. “It signals that the incoming administration intends to prioritize comprehensive health care reform,” Karen Ignagni, president and CEO of America’s Health Insurance Plans, said in a statement. “Senator Daschle is exceptionally well qualified to bring people together in support of universal coverage, cost-containment, and improved quality.” The statement came on the heels of AHIP’s board of directors issuing a comprehensive health care reform proposal to cover all Americans, reduce the growth of health care costs and improve the quality and value of care. In addition to AHIP, Washington, D.C.-based Business Roundtable also praised Presidentelect Barack Obama’s selection. John J. Castellani, president of the association of chief executive officers of a collection U.S. companies, including Aetna, CIGNA and Liberty Mutual Group, said, “We look forward to working together with President-elect Obama and Secretary-designate Daschle to ensure that all Americans have access to high-quality, affordable health Pennsylvania, eight other states settle Marsh case regarding bid-rigging Nine attorneys general have settled with insurance broker Marsh & McLennan, resolving a four-year investigation into the New York-based insurer’s role in a nationwide bid-rigging scheme. Marsh allegedly made collusive arrangements whereby brokers entered into agreements with insurers to receive undisclosed compensation and engaged in anticompetitive conduct in the market for commercial liability insurance, according to a statement by Massachusetts Attorney General Martha Coakley. Florida, Hawaii, Maryland, Massachusetts, Michigan, Pennsylvania, Oregon, Texas and West Virginia will divide the $7 million settlement, one of several to occur with insurers over bid-rigging schemes. “Marsh’s conduct underscores the need for strong enforcement and deterrence in the insurance arena,” Coakley said in a prepared statement. In the alleged scheme, Marsh would create the appearance of a competitive bidding process, instructing certain insurers to submit inflated, intentionally uncompetitive bids. The schemes gave commercial policyholders the impression they were receiving the most competitive premiums, when in fact, they were being overcharged. Marsh is also accused of a “payto-play” arrangement with insurers. IFA "553).%33 3 ) . % 3 3 s s! !554/ 4/ s( / /-% - % s s33552%49 2%49 N.M. senator to take Clinton’s spot on universal health team Sen. Jeff Bingaman (D-N.M.) will focus on insurance coverage as part of Sen. Ted Kennedy’s legislative team working to create universal health care. Bingaman takes the place of Sen. Hillary Rodham Clinton (D-N.Y.), President Obama’s nominee for secretary of state. Bingham joins Sen. Christopher Dodd (D-Conn.), who is serving as chief deputy for health reform, Sen. Tom Harkin (D-Iowa), who is heading a work group on prevention and public health and Sen. Barbara Mikulski (D-Md.), leading a similar group on improvements in quality. FINRA head is Obama’s pick for next chief of SEC Big Opportunities Oppor tunities We’re a reg We’re regional ional compan companyy tha thatt values our independent agency agency force, force, and of offers fers big opportunities for for profitable profitable growth. growth. Mary Schapiro, the current head of the Financial Industry Regulatory Authority, is President Obama’s pick to lead the U.S. Securities & Exchange Commission. N Competitive products and pricing. Shapiro has been a key critic of indexed annuities and insurance regulations and a key proponent of Rule 151A, which places indexed annuities under the SEC’s jurisdiction and FINRA as its enforcement arm. We are committed to the independent aagency We gency system as the onl onlyy means to deliver our products. Rule 151A was approved by the SEC and goes into effect on Jan. 12, 2011. Visit V isit us at www.PennNationalInsurance.com to find out how how yyou ou can become an agent agent with big opportunities opportunities for for growth. growth. Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor N Real-time quoting and user-friendly user-friendly systems for for easier agency agency workflow. workflow. N Local presence and outstanding claim service. service. N Attractive commission and profit-sharing program. program. | IFAwebnews.com What do yyou ou eexpect xpect from from your y our insur insurance ance car carriers? riers? February 2009 | 13 New tools can make term life sales easier, more profitable Expert: Term life sales can open door for agents to other more lucrative areas By Bob Graham Agents who choose not to write term insurance policies – typically because they require a lot of work for little compensation – should rethink that policy, according to the president of the Life Insurance Direct Marketing Association. New tools make it easier and beneficial for agents to revisit their approach to term life, which historically flourishes in tough economic times, said Pat Wedeking, who founded the national organization of direct marketers of life insurance products four years ago. “They need to see that if they can get them for term, that’s better than nothing,” said Wedeking, president of Quick Life Center, a Denver, Colo.-based company that provides agents and financial service professionals with a quick way to sell term insurance. “And I can convert it down the road.” His company and others in the association, which also includes many life carriers as members, provide agents with easier tools to process term policies. In one scenario, the agent fills out contact information, then receives between 50% and 75% of the commission. In another scenario, the agent completes an application and keeps the entire commission. The term solution provider is paid with the override, Wedeking said. LIDMA recently held its annual conference and its members suggest that interest among agents is growing. Wedeking said his 1-year-old firm, which provides agents and financial service professionals with tools to easily sell term insurance, is on track to sell $20 million in cumulative premium by its third year. It also intends to sell $50 million in premium in its fifth year. He said property/casualty agents, lawyers, estate planners, as well as health insurance brokers are all using the services to boost business. “What my firm and the others do is take away all of the tedious administrative information gathering that takes time that agents don’t want to offer,” Wedeking said. IFA // HEALTH INSURANCE Senator: Don’t pit govt. against private insurers During his U.S. Senate nomination hearing to oversee the U.S. Health and Human Services office, nominee and former Sen. Tom Daschle was urged not to rush into federalizing health care. Sen. Mike Enzi (R-Wyo.) voiced skepticism about expanding government health care to compete with private carriers. “Forcing private plans to compete with federal programs, with their price controls and ability to shift costs to taxpayers, will inevitably doom true competition and could ultimately lead to a single payer, government-run health care program,” Enzi said. IFA In Memoriam Start Off the New Year with a Life Team that is Totally Dedicated to Your Success We are the people to turn to for: We can provide you with: • A Comprehensive Product Portfolio that includes all forms of Life Insurance, as well as Disability Income, Long Term Care and Critical Illness Coverages • Impaired Risk Underwriting • Clients over age 70 • Marketing Ideas and Sales Tools you won’t find anywhere else • In-House Underwriting to assist you in matching your client’s needs and underwriting situations to the most appropriate carrier • 100% Annualized Compensation • The best service and turnaround time in the industry – We obtain Medical Records typically within 1 week! • Excellent Carrier Underwriter Relationships • Field Experienced Sales Managers available to answer questions and provide expert case assistance • On-Line state of the art resources are available 24-7 ■ Nancy Brownell, 80, of Carbondale, Pa.; former employee of McGovern Insurance Agency in Carbondale. ■ Ruth G. Cartwright, 85, of Windsor Ridge, Pa.; 34-year account underwriter for Liberty Mutual Insurance Co. ■ William P. Dadio, 67, of Bethlehem Township, N.J. and Lake Hauto, Pa.; 34-year sales agent for Allstate Insurance Co. and owner of Dadio Insurance Agency in Bethlehem before retiring in 2001. ■ Robert W. Evans Jr., 90, of Pottstown, Pa.; broker for Robert W. Evans Real Estate and Insurance/Richard A. Zuber Real Estate and Insurance; former director of Boyertown Mutual Insurance Co and Harleysville Insurance Co. ■ Susan D. Hacker, 51, of Allentown, Pa.; accounting and administrative coordinator for Arbor Insurance Co. of Allentown for 14 years. ■ Mona F. Jones, 92, formerly of Wilkes-Barre, Pa.; 22-year executive secretary to the president and treasurer for Pennsylvania Millers Mutual Insurance Co. ■ Veronica Krawczun, 71, of Tuckerton, N.J.; co-owned and operated Krawczun Insurance in Trenton, later Sypek & Stanford Insurance, to culminate 40 year career in insurance. ■ Gloria June (Heidler) Mulholland, 86, of Norristown and York, Pa.; retired employee of National Liberty Life Insurance in Frazier, Pa. Call 866-422-9188 for more information! ■ Alvin Ruh, 95, of Summit, N.J.; independent insurance agent, retiring from the Ruh Agency in 1979; former member of the Independent Insurance Agents of America and former president of the Union County Independent Insurance Agents. GREG (x222) or JEFF (x221) [email protected] Information available on-line! www.custombenefitplans.com [email protected] And Don’t Forget to Ask About Our NEW AGENT BONUS! ■ Larry Saylor, 62, of Linwood, N.J.; 40-year financial advisor with J.P. Turner and Co. in Linwood Greene. We Specialize in Life, Health, Annuities, DI and LTC 14 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 NEWPRODUCTS Experienced Pennsylvania Wholesaler Insurance & Financial Advisor | IFAwebnews.com Dedicated to Finding Solutions for Retail Agents New software for filing surplus lines taxes available Property/ Casualty Offering a wide range of Superior Commercial and Professional Lines Products with Comprehensive Coverage at Competitive Prices WillComply recently released its newest software application, a second version of its surplus lines taxes information Web site. Company officials said the enhanced Web site gives insurance agents, program administrators, and insurance companies the ability to more accurately file complicated surplus lines taxes in all 50 state and is continuously updated by tax specialists that are aware of changes to each of the states’ requirements prior to the changes becoming effective. Sr. VP & Principal A.M. BEST “A RATED” CARRIERS LET US BECOME YOUR WHOLESALER OF 1ST CHOICE Enhancements include a cleaner layout with enhanced calculator functions; a printable account checklist; “live chat” with tax specialists; and an online training video. These are just a few of the classes written: Bi-monthly life settlement trade report unveiled Financial Services Dianne Sprague Commercial & Residential General Contractors | Artisan Contractors Roofers | Flea Markets | Shopping Centers | Habitational | Vacant/Rehab/Builders Risk | Restaurants/Bars/Taverns | Lessors Risk Yachts | Products Liability | Professional Liability A new bi-monthly life settlement and longevity markets trade report has been launched by Life-Exchange Inc. The Life-Exchange Trade Report features information on the growing life settlement and longevity risk markets, including volume statistics, trade data, yields and other key industry specific data. The proprietary data and analysis is based on a compilation of trade data from Life-Exchange’s auction platform, industry participant surveys, government statistics and public sources, the company said. ATLANTIC SPECIALTY LINES O F P E N N S Y LVA N I A , L L C Phone: 877-317-8173 Fax: 877-317-8172 The company said that in order for the market to grow, there needed to be a regular stream of information available for individuals to make informed investment decisions. Call 610-940-1662 • [email protected] www.atlanticspecial.com The Life-Exchange Trade Report is updated twice monthly for subscribers. Coverage for payment card security breach offered Property/ Casualty Fireman’s Fund Insurance Co. has introduced coverage for retailers that experience a breach of their payment card security system. The new product is designed to avoid the payment for a single breach of a payment card security system of tens of thousands of dollars in penalties and extra expenses, company officials said. Payment card security insurance offers the following coverages: reimbursement for contractual penalties, chargebacks and payment card reissuing expenses outlined in the business’ merchant service agreement; upgrades to software and hardware systems (including installation and re-scanning services) to bring the payment system into compliance; extra expense for late payment fees and other bank service charges related to the data breach; crisis management expenses to restore reputation; and extra expense for promotional items such as restaurant gift certificates or service coupons for the affected individuals in the data breach. Register Now … Thursday, April 9, 2009 Online tool ranking mutual funds debuts Topics on s2EINSURANCE4RENDS s#OLLATERAL)NSURANCE 0ROGRAMS s#OMMERCIAL!UTO&LEET 0ROGRAMS s0ERSONAL,INES5PDATE s&-,!0ERSONNEL5PDATES s)NSURER3OLVENCY Arlington, Va.-based MUTUALdecision has launched an online tool for investors and financial service professionals to forecast mutual fund performance based on several academic models. Property/ Casualty While traditionally mutual funds ratings are based on past performance, the academic tools utilized by MUTUALdecision leverage the latest and most advanced mathematical and statistical techniques developed by leading professors to rate mutual funds. Available on the MUTUALdecision Web site are Return Gap and Active Share models. The Return Gap Model that analyzes the difference between a fund’s actual return and the return it would have earned by following a buy and hold strategy based on the fund’s most recently disclosed portfolio. The Active Share Model measures the extent to which a mutual fund’s portfolio holdings differ from the portfolio’s benchmark index – and if the fund outperforms its benchmark. Insurance & Financial Advisor Join fellow health and property/casualty colleagues for Central Pennsylvania’s premier educational and informational event. Register online at www.centralpaiday.com Sponsorship, advertising and exhibitor opportunities available. For the latest New Products go to IFAwebnews.com. Southeastern Pennsylvania / New Jersey / Delaware Radisson Penn Harris Hotel & Convention Center Camp Hill, PA | IFAwebnews.com February 2009 | 15 // LIFE INSURANCE Variable, universal life sales down 33% in third quarter Variable life and universal life products dropped by one third in the third quarter of 2008, fueling an overall decrease of 11% drop in new annualized premium for individual life insurance policies, according to LIMRA’s quarterly sales report. “Variable life and variable universal life products saw the steepest decline, plunging 33% for the quarter,” said Ashley Durham, LIMRA analyst for product research. “Given the current equity market environment, it’s not surprising that variable products took the biggest hit. Not only are individual VUL sales suffering, a number of companies have noted that corporate owned and private placement sales are much lower than they were this time last year.” Sales in whole life products saw a dramatic jump in the third quarter—up 7% for the quarter and 2% year-to-date. According to survey responses, most of the increase came from the traditionally top sellers who have been trying to renew interest in their whole life products this year. They attributed the increases to factors such as product introductions and fire sales. After seven straight years of considerable growth, universal life premium is experiencing a significant decline in 2008. Third quarter premium dropped 12% over the same period in 2007 and is down 2% year-to-date. LIMRA said term premiums were flat for the quarter. IFA ! te a Atlantic Regional Life and D e th Health Underwriters e v ANNUAL SALES CONFERENCE & EXHIBITION Sa “Making the Connection” May 13-14, 2009 Trump Taj Mahal Atlantic City, New Jersey New Jersey brokers must disclose commissions, fees on contracts New law requires producers selling health insurance to cite any compensation Producers selling health insurance in New Jersey must now disclose any compensation received in conjunction with the sale. The law, approved July 8, 2008, took effect Monday (Jan. 5). Producers must disclose the commission of the issuing agent, the general agent, consultant fee, brokerage fee and any other fees as both a percentage and as an amount in dollars per covered employee, according to a bulletin to producers from Commissioner Steven M. Store: Highmark goes direct to consumers From page 1 Camp Hill, Pa.-based insurer. “As the health insurance market becomes increasingly consumer-driven, health insurers are positioning themselves to meet growing demands for health insurance products and information through retail marketing channels,” said Steven Nelson, vice president of consumerism and retail marketing at Highmark, in a prepared statement. PAHU supports move This year at the Atlantic Regional Life and Health Underwriters Conference we have some exciting features to offer you! Keynote Speaker: Steve Adubato, PhD will provide an interactive presentation “Making the Connection” focusing on how to make the sales and service connection in these troubled times specifically geared to Health Insurance and Finance Services individuals. I Concentrated One Day CE Format - Van Mueller will speak at one of the sessions regarding Annuity Training! I Sponsorship Opportunities Available I Wednesday Golf Outing I Outstanding Educational Seminars I Full Social Schedule with Two Cocktail Receptions, Banquet Dinner and Karaoke Event I Networking I Expanded Exhibitor Show I At the conference you will get a first look from the taping of the One-on-One “Healthy Living” television program starring Senator Joseph Vitale. The segment will also include an engaging question and answer period. Visit www.njahu.org for more information on this event, or contact (908) 359-1184, [email protected]. We look forward to seeing you there. 16 | Southeastern Pennsylvania / New Jersey / Delaware Goldman (No. 08-16). The disclosure is required for “any insurance contract that meets the definition of ‘health insurance,’” the bulletin states. It further states that it applies to anyone participating in the negotiation, purchase or sale of a health insurance contract, as well as non-insurance health carriers, such as hospital, medical, health and dental service corporations; dental plan organizations, prepaid prescription plans and HMOs, said the bulletin, dated Oct. 1, 2008. However, coverage that is an “incidental part of a life or annuity contract” is not included in the disclosure requirements. IFA Stewart T. Anmuth, president of the Pennsylvania Association of Health Underwriters, said his organization supports any efforts to help consumers find the right health benefits for their situation. “The Pennsylvania Association of Health Underwriters believe that consumers benefit when they can make an informed choice,” Anmuth said in a prepared statement. “Independent insurance brokers bring value to insurance because they help the consumer compare options, make choices and assist individuals and businesses navigate the complexities of the health insurance system.” The organization, which represents about 1,000 health insurance agents and brokers across Pennsylvania, “welcomes all efforts to help people get healthcare coverage and thus access to healthcare. We certainly hope Highmark’s new venture helps more people get cost effective healthcare coverage through the private sector.” Nelson told Insurance & Financial Advisor that because agents typically don’t serve these individuals, the retail store will Insurance & Financial Advisor | IFAwebnews.com not compete with them. He added that plans call for the people enrolled in coverage at the store to be connected with an agent, whose selection will be based on his or her success with Highmark. Located in Mechanicsburg The Highmark Direct store in Mechanicsburg’s Silver Springs Square Shopping Center will be a 3,200-square-foot sales outlet for consumers who do not currently have Highmark products and will not replace the current Highmark Member Service locations, which are currently located in Camp Hill and Allentown, Pa. The Highmark Direct store also will provide informational seminars and educational information. Highmark officials said in the announcement that a recent study from McKinsey & Co., a national consulting firm, showing that consumers pay 25% the same percentage as employers contribute - of the $2 trillion spent annually on health care, suggests the need for the store. Highmark officials said when consumers visit the Highmark Direct store, they can meet one-on-one with a Highmark sales associate, who will be a licensed agent, to discuss health insurance options and apply in-store for health insurance coverage. The store will also feature self-service kiosks where customers can shop for health insurance plans on their own or research other options. IFA February 2009 Pennsylvania’s ruling on IBC merger cuts both ways Wharton School professor says decision will lead to Phila. marketplace changes By Keith L. Martin Whether Pennsylvania Insurance Commissioner Joel Ario approves a merger of the state’s two largest health insurers, the repercussions will definitely impact the market, according to a health insurance expert. In 2007, Pittsburgh-based Highmark and Philadelphia-based Independence Blue Cross applied for consolidation, which would create a market share of between 53% and 70%, according to various sources. Mark Pauly, professor Mark Pauly of Health Care Manage- ment at the Wharton School of the University of Pennsylvania, said that in the most fundamental terms, the possible merger of Independence Blue Cross and Highmark Inc., which he calls an “end-to-end” merger where two non-competing companies plan to combine, is less threatening than if the merger is denied. comments and studies, Ario could release his decision any time after Jan. 26. At press time, Ario had not ruled. In testimony before the Senate Banking and Insurance Committee in October, the chief executives of both health insurers denied that a potential showdown between the two in southeastern Pennsylvania would occur if the merger is denied. ‘Some day competitors’ “If the merger is not permitted to happen, you likely create ‘some day competitors,’” Pauly said. “There is a credible argument that if this is not allowed to happen, the speculation is that the two would compete. This isn’t a typical merger …as the effect on competition [if approved] is that you reduce potential competition versus actual competition.” After nearly a year of hearings, public ‘Formidable competition’ seen If Ario approves the merger, the concern on the part of fellow insurers in the state, Pauly said, is “formidable competition, not in the market, but in how the company will work aggressively.” “They’ll be pretty rich,” he said. “They’ve got much more as a combination in terms of resources. The conglomeration will not only possess powerful economic resources, but become a powerful political resource.” Pauly said other state health insurance companies should “be prepared for more aggressive competition.” “I’d make sure my financial position is stable as you may get involved in a price or marketing war,” he said. “Also, the combined company could be a bigger player in terms of regulation, so that is something else to be wary of” for fellow insurers. IFA Competitors ready for battle – either way Three other health insurers say they plan to continue business as usual after ruling By Keith L. Martin Three health insurers are preparing for what could happen if their two biggest competitors – Highmark Inc. and Independence Blue Cross – are approved to merge or if the consolidation is denied by the Pennsylvania insurance commissioner. Representatives of three health insurers that would likely compete with the merged company told Insurance & Financial Advisor that while they wouldn’t weigh in on the merger itself, they are prepared for either outcome. At press time, Commissioner Joel Ario had not ruled. Aetna spokesman Walt Cherniak said that the company’s prime focus in the state remains Philadelphia and that the operation of the insurer has no plans for change regardless of the outcome of the proposed merger. In 2007, Aetna had a Pennsylvania market share of 9%. Highmark and IBC together would control between 53% and 70% of the state’s health insurance marketplace. ‘Sound strategies for business’ “We expect we’ll be employing the same strategies as now,” Cherniak said. “Market disparities can make you change a little, but we’ve established sound strategies for business.” Capital Blue Cross, with an 8% market share, said that since a split with Highmark in 2001, competition with the insurer has been a reality. “Competition was forced on us and put us in competition mode,” said Mike Merenda, executive vice-president/general counsel for the Harrisburg, Pa.-based insurer. “We had to take on a bigger company and emerged as a company leader. We are not focused on the path of Highmark, but focused on what we can do to stay a leader.” Highmark’s CEO Kenneth Melani told state legislators at a hearing last year that Highmark had not done as well as expected when competing in Capital Blue Cross’ market, Central Pennsylvania and the Lehigh Valley. Merenda acknowledged that if there is a merger, “there is a challenge but we plan to do the same as we’ve done in the past,” he said. “If approved, we hope there are proper protections in place to protect [consumers] and the marketplace.” UnitedHealthcare, which controls less than one percent of the market, issued a statement saying, “We strongly believe that this competition is in the best interests of both the state and its citizens and are eager to continue playing our part in bringing the benefits of competition to the people of Pennsylvania.” Representatives for Philadelphia-based CIGNA, which also controls less than one percent of the market, declined to comment on the potential merger and its potential impact on their operations. IFA Southeastern Pennsylvania / New Jersey / Delaware More online: IFAwebnews.com Check IFAwebnews.com for the latest on this breaking story. Insurance & Financial Advisor | IFAwebnews.com February 2009 | 17 U.S. life insurance sector could see more problems in 2009 Damage from continued credit, equity market issues could haunt insurers The damage from continued turmoil in the credit and equity markets is likely to cause more problems for the U.S. life insurance sector, according to Standard & Poor’s Ratings Services. The ratings service is maintaining its negative outlook on the sector because it is expecting higher-than-normal credit losses, lower fee-based revenues, increasing equity market-based reserves and reduced financial flexibility. The ratings service expects to take negative rating or outlook actions on several life insurers in the next six months, given the adverse consequences from these turbulent markets, it said. These negative effects have dampened profitability and capital levels during the first nine months of 2008, trends that are expected to continue. Ratings downgrades possible “Companies already dealing with weaker capitalization, higher risk profiles in their investments or liabilities, and vulnerable competitive positions are at greater risk for such a downgrade or neg- ative outlook revision,” said Standard & Poor’s credit analyst Kevin Ahern. “The higher-rated companies, ‘AA-’ and above, have the largest proportions of stable outlooks, confirming our views of their sustainable business models, greater diversification, and better financial flexibility.” Nonetheless, companies with higher ratings and stable outlooks are equally subject to these difficult markets. It could be hard for them to maintain their strengths amid the market volatility and dislocations, though less so than it will be for their not-as-well-diversified (and lower-rated) peers, S&P officials said. IFA INSURANCE MARKETPLACE vacant property Also offering payroll outsourcing!! 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Also selected were GHT Insurance Agency of Richmond, Va., and Wayah Insurance Group of Franklin, N.C. Colin Buzzard, executive vice president of sales and marketing for Northumberland, Pa.-based Keystone, said the award was implemented in 2003 “to objectively recognize the Keystone Partner in each state that best exemplifies profitability, production and commitment to our core insurance carriers.” Keystone has 172 franchise partners in Indiana, North Carolina, Pennsylvania, Ohio and Virginia. The company is the fourth largest privately held property-casualty insurance agency in the United States. IFA // RECOGNITION Penn Mutual creates lectureship honoring veteran Penn Mutual Life Insurance of Horsham, Pa., announced the creation of the Maurice L. Stewart Lectureship with The American College. The annual lecture at the Bryn Mawr, Pa., school will feature insurance industry leadMaurice L. Stewart ers in honor of Stewart, who serves as executive consultant to the life insurer as part of a 56-year career in insurance. IFA // UPCOMING EVENT Broad Product Line of Life, DI & LTC products Whole Life, Limited Pay Life * Term Blends Seven Second To Die products including 10 year term High Early Cash Value WL (90% first year cash value) No Lapse UL & VUL The Blue Chip Company with the highest industry financial Strength ratings. Central PA I-Day scheduled for April 9 in Camp Hill Central PA I-Day is scheduled at the Radisson Penn Harris Hotel & Convention Center at 1150 Camp Hill Bypass in Camp Hill, Pa., Thursday, April 9. For more information, contact Rebecca Haner at 717-255-6894 or [email protected]. IFA WOULDN’T YOU REALLY PREFER TO SHOW YOUR CLIENTS MASSMUTUAL? Contact: Frank Lazarus, CLU, ChFC, CASL 610-766-3003 [email protected] 18 | Southeastern Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com February 2009 Blue Cross fined $150,000 for violations Aetna cuts Pa. jobs; CIGNA plans cuts Printer malfunction caused 3,800 members’ private information to be disclosed Two national health insurers are cutting positions from offices in Pennsylvania, part of broader moves by Aetna and Philadelphia-based CIGNA to prepare for the effects of the recession. “As the economy has taken a downturn, a number of employers have been reducing jobs,” Christopher Curran, a spokesman for CIGNA, told Insurance & Financial Advisor. “As they reduce jobs, it’s a trickle down to us.” CIGNA has not decided on job eliminations, if any, for about 1,200 workers at its Center City offices and about 3,600 more workers spread about Pennsylvania, Delaware and New Jersey. Job consolidations are also expected. Meanwhile, Aetna announced in De- By Keith L. Martin BlueCross BlueShield of Delaware is hoping to return an early Christmas gift from former state insurance commissioner Matt Denn: a fine of $150,000. Following a Dec. 24 hearing, Denn levied the fine, the maximum permitted under state law, against the Wilmington, Del.-based insurer for mistakenly disclosing the private medical information of 3,800 of its members. Denn said his department is willing to consider reducing the fine if BlueCross can provide proof of measures in place to prevent the incident from occurring again before Feb. 1. If that occurs, it will be an issue for new commissioner Karen Weldin Stewart to decide as Denn was sworn in as Delaware’s lieutenant governor on Jan. 20. In a statement to Insurance & Financial Advisor, BlueCross apologized for the “regrettable occurrence caused by a printer malfunction” and said “existing procedures have been reinforced and enhanced to prevent a reoccurrence.” “We are currently reviewing the insurance commissioner’s opinion and will respond accordingly,” the statement said. BlueCross sent 3,800 “explanation of benefit” forms to members in November featuring their information on the front, but another member’s name, medical provider, description of service provided and their account number. Denn found that the insurer violated two state insurance regulations. IFA cember the elimination about 1,000 jobs, with 165 in Pennsylvania and 375 at its headquarters in Hartford, Conn. The cuts, effective Jan. 1, were mostly to IT and administrative positions, company officials said. The majority of those jobs are at Aetna’s offices in Blue Bell, Pa., according to the company. Aetna’s moves will not affect the company’s ability to deliver services to customers, said Aetna spokesman Fred Laberge. “We were careful to target jobs that didn’t target claims or customer services,” he said. About 3% of Aetna’s entire workforce will be cut, including about 375 positions at its headquarters in Hartford, Conn., according to Laberge. IFA For the Record ficient funds. As of September 2006, $27,196 in premiums were due. Duval told investigators the insufficient funds occurred because over 15 months he had paid a contractor about $27,000 from his fiduciary account. Pa. fines/actions The following is based on information recently provided by the Pennsylvania Department of Insurance. James C. Bradley Sr. Broomall, Pa. Action: Suspended license for five years and must cease and desist in all activities described in the order. Synopsis: Bradley, a licensed agent from 1972 until he retired in 2008, misrepresented information on a Nationwide auto insurance policy in November 2006 regarding the custody of a policyholder’s child. Docket No. CO08-09-021 New Jersey actions The following is based on information from the New Jersey Department of Banking and Insurance. Robert M. Ryerson Freehold, N.J. Action: Paid a $500 administrative penalty. Synopsis: Producer failed to notify the department of a formal investigation initiated and subsequent penalty imposed by NASD/FINRA. Docket No. CO08-08-001 Larry M. Celaschi Stockdale, Pa. Action: Suspended license for five years and must cease and desist in all activities described in the order. Synopsis: Celaschi, a licensed agent since 1985, paid a $306.58 premium payment for a Golden Rule shortterm major medical policy for a client using his personal Visa card, then deposited the check from the policyholder for payment into his personal account. He also, although not appointed by Highmark at the time, submitted in August 2007 a Highmark Direct Blue insurance application for a client and collected a premium, which he forwarded to his office manager, who was appointed by Highmark. Case #E08-99 FINRA actions The following is based on information provided by FINRA. Susquehanna Capital Group Bala Cynwyd, Pa. Action: Censured and fined $10,000. Synopsis: Accused of failing to accept or decline in the NASD/NASDAQ TRF transactions in reportable securities within 20 minutes after the firm had an obligation to accept or decline in the TRF. Docket No. CO08-08-002 Brokerage Professionals Inc. Media, Pa. Action: Paid a $3,000 fine. Synopsis: Company failed to make surplus lines filings to the insurance department and did not remit taxes to the insurance department until March 6, 2008. Docket No. CO08-07-011 FINRA Case #2007008050901 Actions from Other States Ace American Insurance Co. Philadelphia, Pa. Ace Property & Casualty Insurance Co. Phillip Duval d/b/a PH Insurance Agency Chester, Pa. Action: Paid a $10,000 fine; suspended insurance licenses for five years. Synopsis: AIG Agency between September 2005 and September 2006 tried to debit Duval’s agency account for premiums and repeatedly received notices of insuf- Southeastern Pennsylvania / New Jersey / Delaware Philadelphia, Pa. Action: Paid $2,000. Synopsis: Companies delivered or issued insurance policies or endorsements without having filed the policies or endorsements with the bureau at least 30 days prior to their effective date. Virginia Case INS-2008-00215 Insurance & Financial Advisor | IFAwebnews.com February 2009 | 19