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LINGO - Georgia APCO
LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Prelingual Deafness Six Months Silent Calls Acoustic Coupler GASK GA TDD Detector Equal Access BKIN XXXXX TTY ASL QQ AMBO Voice Announcer SKSK Direct Access TDD English BLOW Text Telephone Direct Connect Relay Service Beeping Tones Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Silent Calls Direct Access SKSK Direct Connect GASK TDD Detector BKIN Relay Service AMBO ASL Prelingual Deafness Beeping Tones Acoustic Coupler GA ADA Compliance Voice Announcer Text Telephone Equal Access XXXXX 911 Emergency Telephone Services TDD Detector Department Of Justice TTY Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L Six Months I N G O English Voice Carry Over Text Telephone Equal Access BLOW Department Of Justice Acoustic Coupler XXXXX Voice Announcer SKSK ASL GASK TDD Protocol ADA Compliance Hearing Carry Over GA TDD Detector Beeping Tones Self Evaluation BKIN TDD Direct Connect Prelingual Deafness Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Hearing Carry Over Prelingual Deafness TTY Acoustic Coupler Communications Impaired TDD Relay Service GASK TDD Detector Silent Calls Beeping Tones Text Telephone Voice Announcer Department Of Justice English AMBO 911 Direct Access ASL Equal Access Six Months BKIN Americans w/ Disabilities Act TDD Protocol Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Americans w/ Disabilities Act GASK Equal Access Communications Impaired Prelingual Deafness Silent Calls Voice Announcer Acoustic Coupler SKSK AMBO BKIN Hearing Carry Over GA Direct Access Communications Impaired Department Of Justice TDD Detector TDD Emergency Telephone Service Six Months TTY Relay Service ASL TDD Protocol Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Text Telephone Department Of Justice BLOW BKIN ADA Compliance Direct Access Six Months SKSK TTY GASK Relay Service Voice Announcer Prelingual Deafness Beeping Tones TDD Detector ASL Direct Connect Acoustic Coupler TDD English Silent Calls XXXXX TDD Protocol Americans w/ Disabilities Act Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O GASK ASL Americans w/ Disabilities Act BKIN 911 BLOW Emergency Telephone Services TDD Detector Direct Access Acoustic Coupler XXXXX SKSK Silent Calls TTY Prelingual Deafness Text Telephone Self Evaluation AMBO Direct Connect English GA Text Telephone Six Months Relay Service Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O XXXXX Prelingual Deafness Communications Impaired Silent Calls Direct Access BKIN Beeping Tones 911 Department Of Justice TTY Hearing Carry Over SKSK Emergency Telephone Services Acoustic Coupler Direct Connect AMBO ADA Compliance Text Telephone Voice Announcer GA Equal Access ASL GASK TDD Detector Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Prelingual Deafness GA Equal Access XXXXX ASL Acoustic Coupler SKSK BLOW AMBO BKIN Text Telephone Beeping Tones Americans w/ Disabilities Act Silent Calls English Equal Access TDD Protocol TTY Relay Service TDD Detector Communicaitons Impaired Direct Access Voice Announcer Department Of Justice Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool This BINGO-like game is used to test your skills and knowledge relating to communications impaired callers and ADA compliance. L I N G O Equal Access Relay Services Text Telephone TDD Detector Silent Calls SKSK Acoustic Coupler Voice Carry Over Direct Connect Emergency Telephone Services Voice Announcer Beeping Tones Department Of Justice Americans w/ Disabilities Act ADA Compliance GASK XXXXX Text Telephone 911 Prelingual Deafness Self Evaluation TDD TDD Detector BKIN Created by Cheryl Greathouse Communications Instructor Georgia Public Safety Training Center LINGO A TTY Training Tool Questions 1. It is the term used to describe the loss of hearing before the development of language skills. 2. It is how often the Department of Justice requires refresher training for communications officers in TTY-related topics. 3. is It is one of the ways by which a communications officers may recognize an incoming TTY call and characterized by “no noise” on the line. 4. It is the term used to refer to the rubber cups on a TTY which holds the telephone handset. 5. It is the protocol used to indicate you are through with your part of the communications and are inviting the caller to hang-up the phone. 6. It is the protocol used to indicate you are through with what you are saying and you want a response from the caller. 7. It is a piece of equipment that some 911 centers install in an effort to identify possible incoming TTY calls because it monitors the phone lines for TTY tones. 8. It is a term for one of the requirements of the ADA for compliance which relates to TTY callers being able to dial the same emergency phone number as other callers do. 9. It is the abbreviation for the crime of burglary. 10. It is the protocol which indicates the typist made an error. 11. It is the term used to describe older teletype equipment but is commonly used today. 12. It is the abbreviation a term which is defined as “language used to express hands and body movements that is based on concepts rather than complete sentences and in its written format, its grammatical structure is different than English. LINGO A TTY Training Tool Questions 13. It is the protocol used to indicate you are asking a question. 14. It is one of the common abbreviations for the word “ambulance.” 15. It is one of the methods for recognizing an incoming TTY call which involves the caller activating a feature on their TTY which has a voice message telling you the caller is using a TTY. 16. It is the protocol used to officially end a TTY conversation. 17. It is a term for one of the requirements of the ADA for compliance which relates to TTY callers being able to contact telephone emergency services with TTY equipment without having to rely ona third party such as a relay service. 18. It is an abbreviation used to refer to telecommunications devices for the deaf. 19. It is the communications format used in TTY conversations which is not based on sign language. 20. It is a common term used in TTY conversations for ASL which indicates breathing. 21. It is the term that is sometimes used to refer to TTYs since they are used by people other than the deaf. 22. It is a term used to describe the process of connecting the phone line directly to the TTY in which the TTY becomes the phone. 23. It is a term used to refer to a third party service in which specially trained communications assistants help TTY callers communicate with other people, agencies, or organizations which do not provide TTY accessibility. 24. It is a term used to describe one method by which a communications officer may recognize an incoming TTY call and it is characterized by sounds which are emitted by TTY equipment. LINGO A TTY Training Tool Questions 25. It is a term used to describe a variation to typical TTY calls in which the caller can hear but types their portion of the TTY conversation. 26. It is a term used to describe a variation to typical TTY calls in which the caller can speak but reads what is typed to them during the TTY conversation. 27. It is a term used to refer to people who are deaf, hearing impaired, or speech impaired. 28. It is a commonly used phone number which provides access to emergency services by hearing per sons as well those who are communications impaired. 29. It is the abbreviation which refers to the federal law which protects the rights and mandates accessibility to emergency telephone services for those who are communications impaired. 30. It is the federal agency who has oversight and enforcement responsibilities of the ADA. 31. It is the term used to describe to procedures of using GA, QQ, GASK, and SKSK. 32. It is the term used to indicate when a telephone emergency service meets all of the requirements of the federal law which protects the rights of disabled Americans. 33. and It is the term used to describe the mandatory documentation process of reviewing our procedures policies to ensure compliance with the federal law which must occur at least once every six months. 34. It is the term used to refer to all emergency public safety answering points affected by the mandates of the ADA. LINGO A TTY Training Tool Answer Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Prelingual Deafness Six Months Silent Calls Acoustic Coupler GASK GA TDD Detector Equal Access BKIN XXXXX TTY ASL QQ AMBO Voice Announcer SKSK Direct Access TDD English BLOW Text Telephone Direct Connect Relay Service Beeping Tones Hearing Carry Over Voice Carry Over Communications Impaired 911 Americans with Disabilities Act Department of Justice TDD Protocol ADA Compliance Self Evaluation Emergency Telephone Services LINGO LINGO It is the term used to describe the loss of hearing before the development of language skills. It is how often the Department of Justice requires refresher training for communications officers in TTY-related topics. Prelingual Deafness Six Months LINGO LINGO It is one of the ways by which a communications officers may recognize an incoming TTY call and is characterized by “no noise” on the line. It is the term used to refer to the rubber cups on a TTY which holds the telephone handset. Silent Calls Acoustic Coupler LINGO LINGO It is the protocol used to indicate you are through with your part of the communications and are inviting the caller to hang-up the phone. It is the protocol used to indicate you are through with what you are saying and you want a response from the caller. GASK GA LINGO LINGO It is a piece of equipment that some 911 centers install in an effort to identify possible incoming TTY calls because it monitors the phone lines for TTY tones. It is a term for one of the requirements of the ADA for compliance which relates to TTY callers being able to dial the same emergency phone number as other callers do. TDD Detector Equal Access LINGO LINGO It is the abbreviation for the crime of burglary. It is the protocol which indicates the typist made an error. BKIN XXXXX LINGO LINGO It is the term used to describe older teletype equipment but is commonly used today. It is the abbreviated term which is defined as “language used to express hands and body movements that is based on concepts rather than complete sentences. TTY ASL LINGO LINGO It is the protocol used to indicate you are asking a question. It is one of the common abbreviations for the word “ambulance.” QQ AMBO LINGO LINGO It is one of the methods for recognizing an incoming TTY call which involves the caller activating a feature on their TTY which has a voice message telling you the caller is using a TTY. It is the protocol used to officially end a TTY conversation. Voice Announcer SKSK LINGO LINGO It is a term for one of the requirements of the ADA for compliance which relates to TTY callers being able to contact telephone emergency services with TTY equipment without having to rely on a third party such as a relay service. It is an abbreviation used to refer to telecommunications devices for the deaf. Direct Access TDD LINGO LINGO It is the communications format used in TTY conversations which is not based on sign language. It is a common term used in TTY conversations for ASL which indicates breathing. English BLOW LINGO LINGO It is the term that is sometimes used to refer to TTYs since they are used by people other than the deaf. It is a term used to describe the process of connecting the phone line directly to the TTY in which the TTY becomes the phone. Text Telephone Direct Connect LINGO LINGO It is a term used to refer to a third party service in which specially trained communications assistants help TTY callers communicate with other people, agencies, or organizations which do not provide TTY accessibility. It is a term used to describe one method by which a communications officer may recognize an incoming TTY call and it is characterized by sounds which are emitted by TTY equipment. Relay Service Beeping Tones LINGO LINGO It is a term used to describe a variation to typical TTY calls in which the caller can hear but types their portion of the TTY conversation. It is a term used to describe a variation to typical TTY calls in which the caller can speak but reads what is typed to them during the TTY conversation. Hearing Carry Over Voice Carry Over LINGO LINGO It is a term used to refer to people who are deaf, hearing impaired, or speech impaired. It is a commonly used phone number which provides access to emergency services by hearing persons as well those who are communications impaired. Communications Impaired 911 LINGO LINGO It is the abbreviation which refers to the federal law which protects the rights and mandates accessibility to emergency telephone services for those who are communications impaired. It is the federal agency who has oversight and enforcement responsibilities of the ADA. ADA Department Of Justice LINGO LINGO It is the term used to describe to procedures of using GA, QQ, GASK, and SKSK. It is the term used to indicate when a telephone emergency service meets all of the requirements of the federal law which protects the rights of disabled Americans. TDD Protocol ADA Compliance LINGO LINGO It is the term used to describe the mandatory documentation process of reviewing our procedures and policies to ensure compliance with the federal law which must occur at least once every six months. It is the term used to refer to all emergency public safety answering points affected by the mandates of the ADA. Self Evaluation Emergency Telephone Services LINGO A TTY Training Tool Instructional Guide This package includes ten (10) LINGO game cards, a one page template of game pieces, a five page set of question cards, and a three page master question list with a one page answer sheet provided. In preparation for the game, the instructor should: a. make copies of any additional game cards needed if more than 10 students will participate. b. make copies of game piece template and then cut enough game pieces for each student to have appropriate amount. c. cut question card sheets into individual question cards so that the order of the questions can be easily shuffled. The students should each be issued a game card and an appropriate amount of game pieces. The instructor should shuffle the question cards and then ask the participants one question at a time allowing sufficient time for students to review their game card for the correct answer. Students who find the correct answer should be instructed to cover their answer with a game piece. The instructor should not provide the students with the correct answer at this time. The questions should continue until one or more students have achieved a typical BINGO by covering their game cards appropriately. When one or more students have shouted LINGO, the instructor should stop asking questions and have the student(s) announce their winning answers. As each answer is announced, the instructor should review the question with the whole class. This game serves as a fun and interesting way to review common TTY related information found in the Communications Impaired Callers Lesson Plan. Instructors are encourage to provide students incentives or prizes such as candy or great writing pens.
