Airport Guide - Flughafen München

/Airport Guide
Munich Airport at a glance
Living ideas – Connecting lives
/Much more than just an airport
41
Nord
Access to/from
A92 München-Deggendorf
expressway and Freising
41
Süd
Access to/from
A92 Deggendorf
expressway and Erding
Terminal 1
Nordallee
1
2
Visitors Park
Zentralallee
Südallee
Terminal 1
B
80
Ost
Cargo Terminal
Welcome to our 5-Star-Airport. Munich Airport
offers you excellent connections to all over the
world – and much more besides ...
Top-class ambiance
Comfortable seats and recliners in the departure
areas invite you to read or switch off. The redesigned business zones with more than 30 places
enable passengers to work in a relaxed atmosphere. The Recreation Areas in Terminal 2 have
been tastefully designed as wellness oases.
Wide range of services
Munich Airport shows that its passengers and
visitors are dear to its heart with its attention to
many small details, such as service facilities for
families with small children. The departure areas
are equipped comprehensively with sockets and
USB ports for laptops, tablets or mobile phones.
170 stores and
Gastronomy to
suit every taste
www.munichairport.de 
Passengers
and Visitors 
Shopping and
dining
A city with all
the trappings
www.munichairport.de 
Passengers and
Visitors  At the
airport
20
4
E
Access to Terminal 1
7
D
T2 satellite
Terminal 2
General
Aviation
Terminal
H
27
3
35
G
MAC
Wartungsallee
80
West
26 Hotel
C
81
F
A
52
Hotel
5
Access to Terminal 2 for meeters
and greeters
Access to Terminal 2 for parkers
Foothpath
8
25
Efficient processes
We constantly improve the processes throughout
the travel chain, such as for security checks and
passport control. For example, an increasing number
of passengers use the automated border control
system EasyPASS, which allows them to enter and
leave the country on their own.
Simple orientation
Munich Airport makes it easy for its guests to find
their bearings thanks to clear, intuitive guidance.
Numerous InfoGate terminals provide information on flights, arrivals and departures, shopping,
gastronomy and other services at the airport, for
example.
Exceptional hospitality
With their exceptional service orientation, 32,000
employees help passengers and visitors have
a wonderful stay. Campaigns like the »Day of
Kindness« or events in the Visitors Park show that
Munich Airport is more than a place to take off and
land at.
Service nonstop
www.munichairport.de 
Passengers
and Visitors 
Experience the
airport
Further information
www.munichairport.com
/Terminal 1 and München Airport Center (MAC)
Level
04
Gates D01 – D23
Gates C01 – C30
3
at level 05
VipWing
3
1
at level 05
at level 05
1
3
1
3
D
3
C
1
3
B
Forum M
E
Gates A01 – A43
Gates B01 – B17
at level 05
3
1
A
Hilton
Munich Airport
20
Level
03
E
D
C
B
3
3
3
4
7
6
A
3
2
8
1
10
3
7
3
5
2
5
6
9
4
26
MAC-Forum
Public area
Passenger zone
Departures/arrivals
Information
Washrooms
Showers
Elevators/stairs
Baggage claims
Baggage check
Lounges
Chapel
Prayer room
Service Center Airport
Baby changing room
AirportClinic M
Medical Center
Buses
S-Bahn (rapid transit rail)
Taxis
Parking
Hilton
Munich Airport
Shops
Restaurants
Services
1 Duty free
2
Pharmacy
3 Banks & tax refund
4 Car rental center
5
6
7
Travel market
Parking Management Center
Post office
Entrances/exits
/ Terminal 2 (Gates G, H)
Level
Gates H01 – H08
05
Pier North
Gates H09 – H18
Gates H19 – H28
8
3
Approx. 7 min.
from security check
4
1
3
Gates H29 – H38
3
23
8
Gates H39 – H48
Approx. 4 min.
from security check
5
Access to
Gates G19 – G28 Gates K
Gates G09 – G18
8
7
33
Gates G29 – G38
3
1
3
43
3
3
Pier South
7
2
Approx. 4 min.
from security check
3
Approx. 7 min.
from security check
Gates G39 – G48
8
Approx. 4 min.
from security check
Departures level
Pier South
57
Approx. 4 min.
from security check
Level
04 Pier North Gates G01 – G08
Approx. 7 min.
from security check
Access to
Gates L
Approx. 7 min.
from security check
Departures level
Level
03
Arrivals level
3
29
33
Arrivals level
3
6
Public area
Passenger zone
Departures/arrivals
Information
Washrooms
Showers
Elevators/stairs
Baggage claims
Baggage check
Room for prayer and quiet
Service Center Airport
Buses
Taxis
Parking
Shops
Restaurants
Services
1 Travel value/duty free
2
Pharmacy
3 Banks & tax refund
4 Lufthansa Service Center
5 Napcab sleeping cabins
6 Travel market
7 Recreation area
8 Smokers Lounge
Entrances/exits
/ Terminal 2 satellite (Gates K, L)
Gates L04 – L10
Gates L22 – L30
Pier North
Pier South
Level
05
5
4 6
3
1
2
1
5
2
2
5
Access
to
Gates H
Gates L01 – L09
Gates L11 – L19
Gates K04 – K10
Gates L21 – L27
Gates K12 – K18
Gates K20 – K30
Pier North
Pier South
Access to
Gates G
Level
04
5
2
2
5
Gates K01 – K09
Passenger zone
Washrooms
Showers
Baggage check
2
3
5
Gates K11 – K19
Shops
Restaurants
Services
6
1
Gates K21 – K27
1
2
3
Duty Free
Banks & tax refund
Lufthansa Service Center
4
5
6
Napcab sleeping cabins
Smokers Lounge
Recreation area
/Easy travelling
/Service nonstop
2
VipWing
3
1
3
1
Munich Airport Information
Open 24 hours a day for inquiries
on departures and arrivals, connections worldwide, how to get to
and from the airport, parking at
the airport, retail and hospitality
at the airport, and much more.
Tel.: +49 89 975 00
Fax: +49 89 975 213 16
[email protected]
Guided Airport Tours/
Visitor Service
Tel.: +49 89 975 413 33
[email protected]
Terminal 1 and the München Airport Center
Level 04 in Terminal 1 is at street level. You can check in at this level.
On level 03, moving walkways connect the areas (A–E) of the terminal. You can take them to reach München Airport Center (MAC) and
the parking areas quickly and conveniently.
München Airport Center has an underground rapid transit train
station (level 02).
You can find many service facilities, places to eat and drink and
shops throughout the terminal.
Terminal 2
Lufthansa, the Star Alliance and other Lufthansa partners operate
out of Terminal 2.
The central hall with the ticket and check-in desks is located at level
04. There are also check-in desks at arrival level 03. And many shops,
restaurants, bars and service facilities await you in the public area
and the passenger area on all three levels.
If you are flying from gate K or L, you pass through the security check
and can reach the T2 satellite in less than a minute by means of an
underground passenger transport system. All service and handling
facilities, as well as an attractive shopping and gastronomy offering,
are also available there.
Munich Airport Lost & found
Contact point for items lost or
found on the airport campus, but
not in taxis, trains, train station
waiting areas or aircraft.
Tel.: +49 89 975 214 70
[email protected]
Lost & found online
www.munich-airport.de 
Passengers and Visitors  At
the airport  Lost and found 
Munich Airport lost and found 
Reporting lost/found items
Hotels at the Airport
Hilton Munich Airport
Tel.: +49 89 978 20
www.munichairport.hilton.com
Novotel München Airport
Tel.: +49 89 970 51 30
www.novotel.com
Meet and Assist Service
Tel.: +49 89 975 213 66
[email protected]
Car rental center
MAC, Ebene 03
Parking Management Center
Tel.: +49 89 975 222
Pre-booking parking online
www.munich-airport.com/parking
 Online parking
Rapid Transit Trains
Lines S1 und S8 operate regular
services connecting the airport
with Munich train stations (Munich
East, Marienplatz, and Munich
Central). Stations at the airport:
Visitors Park and airport terminal
Service Center
Terminal 1
Left luggage, checkroom service,
photocopying, faxing and more
Tel.: +49 89 975 214 75
Fax: +49 89 975 214 76
[email protected]
Terminal 2
Tel.: +49 89 975 228 75
Fax: +49 89 975 228 76
[email protected]
Published by
Flughafen München GmbH
Corporate Media
P.O. box 23 17 55
85326 Munich-Airport
Germany
Tel.: +49 89 975 00
www.munich-airport.de
Date: March 2016
Subject to change without notice
www.munich-airport.de