business calling program - Seda-Cog

Transcription

MAKING CONNECTIONS
2 0 0 1 - 2 0 0 2
Pennsylvan!a
TEAM
Annual Report on the
Business Calling Program
in Central Pennsylvania
SEDA
COG
Prepared by
SEDA-Council
of Governments
June 2002
2001-2002
E
Annual Report on the
Business Calling Program
in Central Pennsylvania
CONTENTS
Executive Summary......Inside
1
Team Pennsylvania.............
2
Stay Invent the Future........
Central Marketing Region....
3
Referral Summary...............
Making Connections...........
Data Analysis......................
X E C U T I V E
S
U M M A R Y
This report updates many of the Team
collecting information – we were con-
Pennsylvania initiatives, with a special
necting with the business community
segment on Stay Invent the Future. The
in a new and powerful way. We were
Business Calling Program section offers
building relationships.
interesting, important information
about the companies in the region and
Five years later, we see the fruits of our
how they perceive Central Pennsyl-
labor. Business and industry throughout
vania as a place to do business.
the region have become more aware
and familiar with the local, regional,
Perhaps the most important section of
and state business assistance providers
3
this report is Making Connections.
that are ready to meet their needs.
Here you will read how the region’s
Everything from workforce training and
4
network of assistance providers has
business financing, to permits and reg-
made a difference. It clearly demon-
ulations is accessible through a single
7
strates how Team Pennsylvania has
point of contact.
worked hard to build relationships by
Regional Network...........
12
Team PA Partners..........Back
connecting with the business commu-
Assisting existing businesses is among
nity. As we move forward, we will
the most productive and cost effective
continue to focus our limited resources
strategies for economic development.
on activities that will achieve the most
Some sources estimate that 65% or
positive results.
more of all new jobs are created
through the expansion of existing busi-
Assisting existing business is
nesses. Team Pennsylvania’s Business
among the most productive
Calling Program has focused intensely
and cost-effective strategies
on this approach to building strong
for economic development.
local economies in the Central Region
and throughout the state.
Relationship building – that’s what the
Team Pennsylvania Business Calling
Program is all about. From the beginning, we were doing more than
We’re making a difference.
T
E A M
P
E N N S Y L V A N I A
w w w. s e d a - c o g . o r g / t e a m p a
The Business Calling Program is a proactive retention strategy
designed to identify business needs and concerns and to provide
action through a network of local, regional, and state business
assistance organizations. To date, more than 2600 on-site business interviews have been conducted in the Central Region.
These visits have generated more than 700 requests for assis-
BUSINESS RESOURCE NETWORK
tance to economic and workforce development service
providers. This report focuses on the Central Region’s Business
Calling Program results. To receive a Business Calling Program
visit, or to request assistance from a service provider, contact
your local Team PA Partner listed on the back panel of this
report, or call SEDA-COG at (570) 524-4491.
w w w. t e a m p a . c o m
The Business Resource Network (BRN) provides immediate and
comprehensive access to state, local and regional information
for employers, job creators and economic developers to help
people make decisions about business location, expansion and
retention throughout Pennsylvania. The BRN is currently undergoing a significant upgrade that will add many new features
including a dynamic GIS mapping system. This feature will
allow subscribers to explore Pennsylvania to a depth never
before offered by an economic development website.
Subscribers will have direct access to the most thorough information on Pennsylvania’s geography and be able to link to the
BRN’s rapidly growing research library. Team PA is also partnering with the state’s Local Development Districts to incorporate
PA SourceNet into the BRN. PA SourceNet provides easy access
to a statewide database of Pennsylvania companies ready to
do business.
ENTREPRENEURIAL ASSISTANCE NETWORK
The Central Pennsylvania Entrepreneurial Assistance Network
(CPEAN) is a public/private partnership organized to help entrepreneurs succeed. The network offers small business loans and
investment capital, reduced-fee professional services, advice
and guidance, and access to critical information for any business start-up. An interactive CD ROM is available that describes
the services of the CPEAN and highlights several successful
young entrepreneurs from the region. The CPEAN will continue
its focus on young entrepreneurs throughout the next fiscal year.
AMBASSADOR PROGRAM
w w w. t e a m p a . c o m
The Team PA Ambassador Program engages the “best and the
brightest” of Pennsylvania’s business, academic, and cultural
leaders to assist in promoting the Commonwealth as a location
for global enterprise and expansion. These leaders voluntarily
serve as Pennsylvania’s representatives. They understand the
CAREERLINK
w w w. b u s i n e s s g r o w e r. c o m
Through the Pennsylvania Appalachian Capital Alliance, the
CPEAN made three small business loans (averaging $35,000
each) to entrepreneurs in the second quarter of 2002. Another
small business loan fund, through the US Small Business
Administration, will be available in the fall of 2002. For more
information about the Entrepreneurial Assistance Network, or to
obtain an application for a small business loan, contact SEDACOG toll-free at (866) 412-4769.
INITIATIVE UPDATE
BUSINESS CALLING PROGRAM
value of doing business in Pennsylvania and are willing to tell
others about Pennsylvania’s assets. You can become an
Ambassador, or nominate someone you know, by visiting the
Team PA web site at www.teampa.com or call SEDA-COG
at (570) 524-4491.
w w w. p a c a r e e r l i n k . s t a t e . p a . u s
The Central Pennsylvania Workforce Development Corporation
(CPWDC), the incorporated agency of the Workforce Investment
Board (WIB), has chartered seven Team Pennsylvania
CareerLink sites in the Central Region. These sites are located in
Lock Haven, Williamsport, Lewistown, Danville, Shamokin,
Selinsgrove, and Lewisburg. Additional CareerLink sites are
planned for Philipsburg, State College, and Bloomsburg.
Customers of CareerLink are job seekers (employed or unem-
ployed) and employers. Job seekers may receive assistance
including an initial assessment of skill levels, job search workshops, resume writing, labor market information, self employment assistance, and training. Employers can post their job
openings and will receive assistance including finding qualified
workers, access to interview facilities at a CareerLink site, and
labor market information. For more information about
CareerLink, contact the CPWDC at (570) 568-0800.
TEAM PENNSYLVAN
!A
10
INITIATIVE UPDATE
S
T A Y
I
N V E N T
etween 1995 and 1997, Pennsylvania had a net out migraBtion
of 20,000 college students. In response to this trend,
the Pennsylvania Department of Community and Economic
Development (DCED) met with students at over 20
Pennsylvania colleges and universities to gain a better understanding of why students leave the Commonwealth. A number
of challenges surfaced.
First, a need exists to better showcase Pennsylvania and its
F
U T U R E
opportunities to young people. Students expressed that they
want to remain in Pennsylvania, but there is a lack of awareness of Pennsylvania’s opportunities. Second, there is a need to
connect young people to Pennsylvania employers. Some students know more about businesses in Texas and California than
in Pennsylvania. Connecting young people to Pennsylvania
employers represents the frontline of the Stay Invent the Future
initiative.
A number of Stay Invent the Future activities have been launched by DCED including:
• Team PA Student Interns
• PA Virtual Internship/Job Fair
• Interns 2002
• Marketing Campaign
• Web Site (www.stayinventpa.com)
• Challenge Grant Program
Regional Impact
The Stay Invent the Future Challenge Grant Program called upon
local and regional leaders to identify projects that will encourage
high school and college students to live, work, and play in
Pennsylvania upon graduation. Each of the 10 Team Pennsylvania
regions created a steering committee to establish a regional strategy and to solicit competitive project proposals. The Central
Region’s strategy, which calls for innovation and collaboration,
can be viewed online at www.seda-cog.org/stayinvent.
Region. It will specifically target students and those who influence
their career decisions.
This region’s steering committee included representation from
higher education, the public school system, the private sector, economic development, community development, workforce development, the student community, tourism, and local government.
Build 21st Century Infrastructure – LEAD/ENRICH
Regional projects received $577,458 in state grant funds and
leveraged an additional $546,124 in regional match. The projects
bring together the collaboration and commitment of more than 45
organizations across the region.
The following is a brief summary of these projects:
PULLSE of the Heartland – Community Partnerships
PULLSE will encourage cooperation and partnership among colleges and universities to create a systematic approach to increase
the quantity and quality of community partnership experiences
for students.
Engineering and Computer Science Internship Program
This project develops and pilots an internship and experiential
education program for engineering and computer science students
at Penn State University.
Creating Awareness of the Opportunities in
Pennsylvania’s Heartland
This is a marketing and regional branding initiative to increase
awareness of the career opportunities available in the Central
02
T H E
www.seda-cog.org/teampa
Retaining and Attracting Young Adults to the
Pennsylvania Heartland
This research project will provide baseline information on the
trends and patterns of young adults and how they perceive this
region. This information will be used to guide future projects
and investing.
The Leadership, Education, and Development Institute will lay the
ground work to create regional partnerships providing a first-class
education and training program focused on leadership development and community involvement. The Entrepreneur Network
Regional Information Clearinghouse will provide unique community collaboration focused on research and information that
encourages the entrepreneurial spirit.
Pennsylvania Heartland e-Commerce Club Initiative
This project establishes seven-to-ten e-Clubs in high schools
to create a learning relationship among these schools and the
region’s post-secondary institutions, businesses, community
organizations, and local governments to encourage students
to pursue technology careers.
Community Connect
Through an interaction with a regional young professionals group,
this project introduces college sophomores and juniors to the
social, cultural, community, and business aspects of the local area.
C
E N T R A L
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E G I O N
framework for developing and expanding
partnerships among those professionals
providing assistance to Pennsylvania’s
businesses. SEDA-COG coordinates activities in the Team Pennsylvania Central
Marketing Region, which consists of Centre,
Clinton, Columbia, Juniata, Lycoming,
Mifflin, Montour, Northumberland,
Snyder, and Union Counties.
Professionals from local chambers of
commerce and industrial development
groups carry out Team Pennsylvania initiatives at the county level. See the back panel
for a list of Central Region Team
Pennsylvania partners.
Team Pennsylvania
Central Marketing Region
R
E F E R R A L
The Central Marketing region has
generated more than 700 referrals
since inception of the Business
Calling Program. With a network of
more than 50 service providers,
businesses get help with a variety of
issues including product development, Internet marketing, business
financing, and employee training.
S
U M M A R Y
BREAKDOWN BY SERVICE PROVIDER
SEDA-Council of Governments
Industrial Modernization Center
Technology Transfer Center- Penn College
Ben Franklin Technology Partners
Central Pennsylvania Workforce Development Corporation
Pennsylvania Technical Assistance Program (PennTAP)
Small Business Development Centers
245
91
75
54
47
35
24
Other Service Providers
157
TOTAL REFERRALS
Making referrals is the most impor-
728
tant outcome of the Business Calling
Program, and often results in notable
successes for the region. The following pages offer examples of how
companies benefit from the Business
Calling Program.
BREAKDOWN BY TYPE OF SERVICE REQUESTED
Business Financing
Workforce Development/Training
Government Contracting
Marketing
General Business Services
e-Commerce
Site Location
141
115
56
46
40
40
31
Other Services
259
TOTAL REFERRALS
10 Team Pennsylvania Marketing
TheRegions
have been formed to provide the
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TEAM PENNSYLVAN
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30
M
A K I N G
C
O N N E C T I O N S
SUM Child Care
M
C
I F F L I N
O U N T Y
M i ff l i n C o u n t y I n d u s t r i a l D e v e l o p m e n t C o r p o r a t i o n
SUM Child Care is a private, non-profit agency providing early childhood services. The
agency employs 90 staff and impacts over 1000 families in Mifflin County. The company
needed to find a site and financing to construct a new facility. The county’s Team PA
partner was able to assist the company.
• After searching more than 12 months, a site was secured for the new Lewistown Children’s Center.
• MCIDC and SUM received a grant from the State’s Child Care Challenge Grant program for $445,000.
• Another organization, the Mifflin County Industrial Development Authority, agreed to provide tax
exempt financing for the remaining portion of the project, bringing total financing to $1.7 million.
• This project addresses the childcare needs identified by many Mifflin County Companies.
“The MCIDC’s leadership and initiative in pursuing funding really opened
the doors for us to build our new childcare center. Without their help and
business and political contacts, we would not be in the position we are now.”
Sharon Koppel, Executive Director
John Savoy & Son, Inc.
L
Y C O M I N G
C
O U N T Y
W i l l i a m s p o r t / Ly c o m i n g C h a m b e r o f C o m m e r c e
John Savoy and Son is a manufacturer of hardwood furniture for use in college dormitories and military housing. The company was experiencing an ongoing problem converting design CAD files created in DOS to the Windows version. Communication
between the software company and Savoy could not identify and solve the problem.
The company risked experiencing a system crash, which could halt production and
impact revenue. A referral was made to PennTAP’s e-TAP program.
• After a review of the software, the e-TAP specialist was able to diagnose the problem.
• In a matter of days, the e-TAP specialist identified a solution to their four-year problem.
• The e-TAP specialist continued to work closely with the company to ensure successful conversion
of the files and programs.
“This experience has shown us what value programs like Team PA and PennTAP's
e-TAP initiative can provide to a business like ours in Pennsylvania.”
Michael Wall, Controller
Mahantango Enterprises, Inc.
J
U N I A T A
C
O U N T Y
Juniata Business and Industry
Mahantango Enterprises specializes in recycling and shredding rubber tires.
Mahantango wanted to work with the government but didn’t know where to find
opportunities. A referral was made to the SEDA-COG Procurement Technical
Assistance Center (PTAC).
• The company enrolled in the PTAC bid-match program.
• After one year in the system, the company’s government sales increased
by 400%, and account for 20% of total sales.
“The government is very interested in recycling right
now, and working with PTAC opened the door for us to
take advantage of scrap tire disposal opportunities.”
Denise Troyer, Treasurer
04
M
A K I N G
O N N E C T I O N S
U
N I O N
C
O U N T Y
G r e a t e r S u s q u e h a n n a Va l l e y C h a m b e r o f C o m m e r c e
TAB is a hospitality business employing 10-12 individuals. The business was doing
well, but turnover rate was high and the owner was concerned with availability of
quality employees. As a small business, the interview and hiring process was costly.
A referral was made to the Union County CareerLink.
• Services available through the CareerLink’s Job Center assisted with identifying
qualified individuals.
• By reducing time invested in the hiring process, the owner can focus on other
aspects of running the business.
“I’ve only used CareerLink services for a short time, but am
thrilled that such an organization exists, and hopeful that they
will continue to help me with future employee needs.”
Theodore Biernstein, Owner
R LW, I n c . , I m b e d d e d S o f t w a r e
C
C
E N T R E
O U N T Y
Chamber of Business and Industry of Centre County
RLW is a small company that sells high-quality diagnostic software. RLW employs software
engineers requiring specialized technology training. Training is expensive, and because
RLW is a new business, they don’t have the capital to pay for this training. A referral was
made to the Central Pennsylvania Workforce Development Corporation (CPWDC) to
inquire about available programs.
• RLW received grant money from the United States Department of Labor Incumbent/Dislocated Worker
Skill Shortage Program.
• The grant paid for an employee to undertake 2 intensive training courses.
• The company anticipates hiring two additional engineers who will be trained through the same program.
“We’re very pleased with the training and support available through the CPWDC.
The training received enhanced the capabilities of RLW.”
Lewis Watt, President
Susquehanna Candle
C
O L U M B I A
C
O U N T Y
Berwick Industrial Plan/Spirit, Inc.
Susquehanna Candle was established in 1998 to manufacture candles for the cosmetic industry. The company identified a need for financing for product development
and marketing. A referral was made to the Ben Franklin Technology Partners of
Northeastern Pennsylvania.
TA B , I n c .
C
• Ben Franklin was able to assist the company with funds in the amount of $100,000.
• The funds were used to enhance the design features and efficiency of the company's
existing production line and to develop and market their new product.
“We would not have been able to finance our expansion without the help of
Ben Franklin. We’re glad to have been part of the Team PA program.”
Joseph Orloski, President
Susquehanna
Candle
TEAM PENNSYLVAN
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50
M
C
A K I N G
O N N E C T I O N S
Buttonwood Campground
J
U N I A T A
C
O U N T Y
Juniata Business and Industry
Buttonwood Campground is a family operated camping facility located along the
Juniata River. The business has experienced strong growth and has plans for expansion. The owners expressed a desire to improve their web site, in hopes of directing
more business to the campground. A referral was made to PennTAP.
• PennTAP worked to improve the existing site and identify additional key search words.
• There has been a 50% increase in hits on the web site and the owners are now booking one-third of their
reservations through the Internet.
• Buttonwood has received the 2001 Pennsylvania Campground Owner’s Association (PCOA) web site award.
“We’re grateful the Team PA program was able to put us in contact with
PennTAP. They really helped us to make our web site a more valuable tool
for attracting new business to the campground.”
Dennis McFarland, Co-owner
Farmland National Beef Packing Co.
S
N Y D E R
C
O U N T Y
G r e a t e r S u s q u e h a n n a Va l l e y C h a m b e r o f C o m m e r c e
National Beef packages and distributes beef & pork products. The company relocated to Snyder
County in 2000, and employs over 200 people. A second interview was conducted in April 2002
to ensure the company was becoming well rooted in the community. The General Manager
shared excitement about the success of the company and his vision to better insure the health
and happiness of employees. He was especially concerned about health and fitness opportunities.
• The company was given options regarding local health and fitness programs and facilities.
• The company met with a fitness center and arranged reduced cost memberships and access
to health awareness training for its employees.
Farmland
• The program is just getting underway and is expected to be a great success.
Proud to be a farmer
National Beef
A Farmland • US Premium Beef Company
“This is an excellent example of how the Team PA program
and Chamber of Commerce bring businesses together.”
Scott Hardiman, General Manager
Brodart, Inc.
C
L I N T O N
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Clinton County Economic Partnership
Brodart is a nationally recognized leader in providing products and services to the library
industry. The Team PA Business Calling Program was made aware of the potential
expansion of Brodart Company in 2000. The project called for relocation of a library
furniture production facility, and redesign and expansion of the existing furniture plant.
• The $1.3 million project began in April 2002.
• The local Team PA partner, the Department of Community and Economic Development and the
Clinton County Revolving Loan Fund assisted Brodart.
• The project includes a 28,000 sq. ft. addition, and will result in the retention of 175 jobs and the
transfer of 40 more.
• The Clinton County Revolving Loan Fund Board and the Pennsylvania Industrial Development
Authority approved loans totaling $695,000.
“We’re very happy with our plant expansion and improved facility and are
thankful for the assistance received from Clinton County and the state.”
Mike Keiser, Plant Manager
06
B
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PERCENT OF INTERVIEWS
TEAM PA REGION
North Central
Southern
Alleghenies
5%
D
A T A
A
N A L Y S I S
V E R V I E W
“I’m happy the government is
establishing the perception of
Pennsylvania as a businessfriendly state.”
BY
Brian Schell, President
Buckell Plastic Company, Inc.
Lewistown, Mifflin County
Northern Tier
2%
6%
Northwest
20%
Northeast
8%
Central
9%
Southeast
16%
PERCENT OF INTERVIEWS
(CENTRAL REGION)
BY
COUNTY
Lehigh Valley
9%
Montour
Juniata
South Central
11%
Centre
6%
14%
6%
Southwest
14%
Union
8%
• 6544 companies interviewed statewide.
Columbia
14%
Mifflin
8%
Snyder
9%
Lycoming
14%
Clinton
9%
Northumberland
12%
“The state should continue to
reduce the amount of paperwork required to operate a
small business. Regulations
regarding part-time employees
hurt small business.”
2 0 0 1 - 2 0 0 2
• 554 companies interviewed in the Central Region.
Lynette Fisk, Owner
Fishing Creek Tack Shop and Trailer Sales
Millville, Columbia County
TEAM PENNSYLVAN
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70
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B
D
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COMPARISON
OF
TYPE
OF
A T A
N A L Y S I S
V E R V I E W
BUSINESSES INTERVIEWED
60%
Central Region
50%
Other Regions Combined
40%
• The Central Region’s goal was
to increase mix of non-manufacturing companies interviewed.
• This goal was consistent
with the state’s directive
for FY 2001-2002.
30%
20%
10%
0%
Manufacturing
Service
Wholesale/Retail Trade
• The percentage of manufacturers
interviewed by the individual
regions ranges from almost 80%
to less than 20%.
Other
Region
Percent of Manufacturers
out of Total Businesses
Interviewed by Region
Northwest
78%
• This wide variation makes it
difficult to compare regions and
to identify meaningful regional
and/or statewide trends.
Southeast
50%
North Central
44%
Southwest
37%
South Central
34%
• To correct this anomaly, future
interviews will be conducted in
a more random and statistically
significant manner.
Northeast
28%
Northern Tier
28%
Central
27%
Southern Alleghenies
21%
Lehigh Valley
18%
Statewide Average
43%
“The region’s industrial marketing
efforts are very fragmented. We need
to work together if we want to attract
more manufacturers to the area.”
John Moran, Vice President
Moran Industries
Watsontown, Northumberland County
“The state needs to make more
public resources available to the
service industry.”
Bill Jones, Principal
Central Insurers Group Inc.
State College, Centre County
08
A
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O R K F O R C E
C
H A R A C T E R I S T I C S
• Although it has been a tough economy for all types
of businesses, 61% of the companies surveyed in the
Central Region remain optimistic and expect sales
growth up to 10% next year.
Central Region
80%
60%
• In comparison, only 45% of companies responding in
the other regions combined expect this level of sales
growth next year.
40%
20%
0%
• Of the Central Region companies expecting this
level of sales growth, 37% are in the service sector,
23% are in manufacturing, 22% are in retail/whole
sale trade.
Expecting Sales Growth Up to 10% Next Year
e-COMMERCE USAGE
BY INDUSTRY
SECTOR (CENTRAL REGION)
Other
15%
Trade
17%
Service
39%
Manufacturing
29%
• Consistent with last year’s survey results, 72% of
companies surveyed use some form of e-Commerce to conduct business.
• In comparison, 70% of companies surveyed in
the other Team PA regions combined use some form
of e-Commerce to conduct business.
• For a more rural area, the Central Region compared
favorably with the other Team PA regions, which
include the larger metro areas of Philadelphia,
Pittsburgh, Harrisburg, Wilkes-Barre, Scranton,
and Erie.
• Of the 157 Central Region companies that have
not implemented an e-Commerce strategy, 31%
expressed an interest in doing so.
GROWTH
“High schools need to place more emphasis on work ethics
and expectations. Many young people think employers owe
them a living, and aren’t willing to put in the extra effort it
takes to earn rewards and move forward in their careers.”
Paul Silvis, Head Coach and Founder
Restek Corporation
Bellefonte, Centre County
TEAM PENNSYLVAN
!A
90
2 0 0 1 - 2 0 0 2
W
D
C
O R K F O R C E
COMPARISON
OF
NUMBER
OF
A T A
A
N A L Y S I S
EMPLOYEES
• 60% of the Central Region
companies surveyed
employ 1 - 15 workers.
70%
Central Region
60%
50%
• Only 4% of the companies
employ more than 251 people.
40%
30%
• Although some Team PA regions
focused on manufacturers while
others focused on service and
retail, the majority of companies
surveyed (77%) employ 50 or
less workers.
20%
10%
0%
1-15
16-50
51-150
151-250
251 & Above
Qualifications
• A majority of entry-level positions in the Central Region (54%) require more than a high school education.
This may include job experience, trade school education, or a college degree.
• 42% of companies surveyed noted that they have problems recruiting employees.
Of those, the most significant barrier was qualifications.
Retainment
• 83% of companies surveyed do not have problems retaining employees.
• This compares with 73% of companies surveyed last year.
• Of the 17% that do have problems retaining employees, low wages is still one of the top reasons.
• In comparison with last year’s survey results, there is a ten percentage-point drop in companies having a
difficult time retaining employees. This may be attributed to the more than 5,550 lost jobs resulting from
closings and layoffs in the Central Region in the past twelve months.
• Below are the average county, region, and state unemployment rates for the 12-month period of July 2001
through June 2002.
COUNTY UNEMPLOYMENT RATES
• The Central Region’s
average unemployment
rate for the 2001-2002
fiscal year was 5.3%,
compared to 4.6% for
the 2000-2001 fiscal
year.
8.0%
7.0%
6.0%
5.0%
4.0%
3.0%
2.0%
1.0%
10
Un
ion
Ce
ntr
al
Re
gio
n
Pe
nn
syl
van
ia
Syn
de
r
be
rla
nd
Mo
nto
ur
No
rth
um
Mi
ffli
n
Lyc
om
ing
Jun
iat
a
Co
lum
bia
Cli
nto
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Ce
ntr
e
0.0%
W
C
O R K F O R C EB U S I N E S S
C
L I M A T E
• Consistent with last year’s survey, workforce is the top issue for the companies surveyed.
• However, in comparison, only 26% of the companies ranked workforce as their top
issue this year compared to 37% last year.
Sales/Marketing
Growth/Expansion
3%
3%
Finances
2%
Environmental Competition
Regulations
3%
4%
Work force
26%
Economy
5%
Business
Regulations
5%
Taxes
11%
Cost of health care
benefits
14%
Other
11%
None
13%
Pennsylvania Advantages and Liabilities
• Of the companies surveyed in the Central Region, 33% agree that being located in Pennsylvania
provides an advantage for their company relative to out-of-state and foreign competition. For the other
Team PA regions combined, 43% see their Pennsylvania location as an advantage.
• The same top three advantages were consistently stated by all Team PA regions – location, proximity to market,
and workforce/work ethic.
• 33% of the Central Region companies surveyed said that operating in Pennsylvania is a liability for their
company. For the other Team PA regions combined, 35% view their Pennsylvania location as a liability.
• The same top three liabilities were consistently stated by all Team PA regions – taxes, workers compensation
rates, and access to skilled labor.
• In the Central Region, 34% of the companies surveyed believe there is no advantage or liability to operating
in Pennsylvania. This compares to 22% for the other Team PA regions combined.
“An advantage to working in Pennsylvania
is getting support from local and state governments. The Governor’s office is active in
helping companies export their products.”
Elvin Stoltzfus, President
Pik-Rite, Inc.
Lewisburg, Union County
TOP BUSINESS ISSUES (CENTRAL REGION)
“The area is extremely supportive and we’re comfortable and
happy with the assistance
we’ve received.”
Thomas Rodden, Director of Operations
Overhead Door/Thermacore
Williamsport, Lycoming County
TEAM PENNSYLVAN
!A
110
REGIONAL NETWORK
of Service Providers*
Ben Franklin Technology Partners Central and Northern Pennsylvania
115 Technology Center
University Park, PA 16802
Phone: 814-863-4882
Fax: 814-865-0960
Counties served: Centre, Clinton, Juniata,
Lycoming, Mifflin
Ben Franklin Technology Partners –
Northeastern PA
115 Farley Circle, Suite 106
Lewisburg, PA 17837
Phone: 570-522-9222
Fax: 570-522-9225
Counties served: Columbia, Montour,
Northumberland, Snyder, Union
Berwick Industrial Development
Association, Inc.
120 East Third Street
Berwick, PA 18603
Phone: 570-752-3612
Fax: 570-752-2334
Counties served: Columbia, Montour
Bloomsburg University
Continuing Education
700 West Main St., Magee Center
Bloomsburg, PA 17815-1532
Phone: 570-389-4420
Fax: 570-389-5060
Counties served: Centre, Clinton, Columbia,
Juniata, Lycoming, Mifflin, Montour,
Bucknell University Small Business
Development Center
Dana Engineering Building
Lewisburg, PA 17837
Phone: 570-577-1249
Fax: 570-577-1768
Counties served: Juniata, Montour,
Central Pennsylvania Workforce
Development Corporation
Three Kelly Square
Route 15 North
Lewisburg, PA 17837
Phone: 570-568-0800
Fax: 570-568-0814
Counties served: Centre, Clinton,
Columbia, Lycoming, Mifflin, Montour,
Central Susquehanna
Intermediate Unit
PO Box 213
Lewisburg, PA 17837-0213
Phone: 570-523-1155 ext. 2301
Fax: 570-524-7104
12
Centre County Convention and
Visitor's Bureau
800 East Park Avenue
State College, PA 16803
Phone: 814-231-1400
Fax: 814-231-8123
County served: Centre
Lock Haven University
Small Business Development Center
105 Annex Building
Lock Haven, PA 17745
Phone: 570-893-2589
Fax: 570-893-2588
Counties served: Clinton, Lycoming
Child Care Resource Developers
2138 Lincoln Street, PO Box 3568
Williamsport, PA 17701
Phone: 570-327-6949
Fax: 570-322-2197
Juniata, Lycoming, Mifflin,Montour,
Lycoming County Visitors Bureau
100 West Third Street
Phone: 570-326-1971
Fax: 570-321-1208
County served: Lycoming
Columbia-Montour Visitor’s Bureau
121 Papermill Road
Bloomsburg, PA 17815
Phone: 570-784-8279
Fax: 570-784-1166
Counties served: Columbia, Montour
Focus Central Pennsylvania
201 Furnace Road
Lewisburg, PA 17837
Phone: 570-522-7322
Fax: 570-524-9190
Counties served: Clinton, Juniata,
Lycoming, Mifflin, Snyder
Greater Danville Area
Industrial Development Corp.
PO Box 116
Danville, PA 17821
Phone: 570-275-1211
Fax: 570-275-3560
County served: Montour
Industrial Modernization Center
Business & Technology Resource Center
PO Box 3066
Phone: 570-329-3200
Fax: 570-329-1440
Juniata-River Valley Visitor’s Bureau
152 East Market Street, Suite 103
Lewistown, PA 17044
Phone: 717 248-6713
Fax: 717 248-6714
Counties served: Juniata, Mifflin
Mifflin County Planning and
Development Department
20 N. Wayne Street
Lewistown, PA 17044
Phone: 717-242-0887
Fax: 717-242-5460
County served: Mifflin
Mount Carmel District Industrial Fund
28 West Ave.
Mount Carmel, PA 17851-1304
Phone: 570-339-4606
Fax: 570-339-3189
County served: Northumberland
PA Department of Agriculture Region 2 Regional Headquarters
and Specialized Facilities
542 County Farm Road, Suite 102
Montoursville, PA 17754-9615
Phone: 570-433-2640 ext 203
Fax: 570-433-4770
Counties served: Clinton, Columbia,
Lycoming, Montour, Northumberland,
Snyder, Union
PA Department of Agriculture Region 5 Regional Headquarters
and Specialized Facilities
1307 7th Street, Cricket Field Plaza
Altoona, PA 16601-4701
Phone: 814-946-7315
Fax: 814-946-7354
Counties served: Centre, Juniata, Mifflin
PA Department of Community and
Economic Development - Center for
Local Government Services-Governor’s
North Central Regional Office
200 Innovation Blvd., Suite 117
Technology Center, University Park
Phone: 814-689-8102
Fax: 814-689-8104
Juniata, Lycoming, Mifflin,Montour,
M
PA Department of Community
and Economic Development
400 North Street
Commonwealth Keystone Bldg.
Fourth Floor
Harrisburg, PA 17120-2055
Phone: 717-720-7302
Fax: 717-787-4088
Governor’s Action Team
100 Pine Street, Suite 100
Harrisburg, PA 17101
Phone: 717-720-1334
Fax: 717-772-5419
PA Department of
Environmental Protection –
Northcentral Regional Office
208 West Third Street, Suite 101
Phone: 570-327-3320
Fax: 570-327-3565
Lycoming, Montour, Northumberland,
Snyder, Union
PA Department of
Environmental Protection –
Southcentral Regional Office
909 Elmerton Avenue
Phone: 717-705-4703
Fax: 717-705-4930
Counties served: Juniata, Mifflin
PA Department of Labor and Industry
Regional Job Center Office
8 North Grove Street, Suite F
Phone: 570-893-2327
Fax: 570-893-2952
PA Department of Revenue
Executive Office
Lobby, Strawberry Square
Phone: 717-772-9347
Fax: 717-787-8264
A K I N G
PA Department of Transportation
District 2
1924-30 Daisy Street
Clearfield, PA 16830
Phone: 814-765-0410
Fax: 814-765-0424
Counties served: Centre, Clinton,
Juniata, Mifflin
PA Department of Transportation
District 3
715 Jordan Avenue
Montoursville, PA 17754
Phone: 570-368-4222
Fax: 570-368-4321
Counties served: Columbia, Lycoming,
Montour, Northumberland, Snyder, Union
Penn State University
Small Business Development Center
Phone: 814-863-4293
Fax: 814-865-6667
Counties served: Centre, Mifflin
Pennsylvania Environmental
Assistance Network
227 West Market Street
P.O. Box 5046
York, PA 17405
Phone: 717-848-6669
Fax: 717-854-0087
Pennsylvania Infrastructure
Investment Authority
22 South Third Street
Phone: 717-783-4496
Fax: 717-787-0804
Pennsylvania Technical
Assistance Program
Phone: 814-865-0427
Fax: 814-865-6667
PPL Electric Utilities
4810 Lycoming Mall Drive
Montoursville, PA 17754-8301
Phone: 570-368-5235
Fax: 570-368-5230
Counties served: Clinton, Lycoming, Union
C
O N N E C T I O N S
4001 Sawmill Road
Bloomsburg, PA 17815-8940
Phone: 800-332-6715
Fax: 570-387-4475
Snyder, Northumberland
1801 Brookwood Street (HARSC)
Phone: 800-523-9854
Fax: 717-257-5774
County served: Juniata
SEDA-COG
201 Furnace Road
Lewisburg, PA 17837
Phone: 570-524-4491
Fax: 570-524-9190
Northumberland, Perry, Snyder, Union
Shamokin Area Industrial Corporation
51 E. Lincoln St.
Shamokin, PA 17872
Phone: 570-648-1541
Fax: 570-648-0679
County served: Northumberland
Southcentral Employment Corporation
100 N. Cameron St.
Phone: 717-236-7931
Fax: 717-236-9016
County served: Juniata
Susquehanna Valley Visitors Bureau
219D Hafer Road
Lewisburg, PA 17837
Phone: 570-524-7234
Fax: 570-524-7282
Counties served: Northumberland, Snyder,
Union
Technology Transfer Center,
Pennsylvania College of Technology
One College Avenue
Williamsport, PA 17701-5799
Phone: 570-327-4775
Fax: 570-321-5546
of these providers may serve
**Some
counties outside the Team PA Central
*Marketing Region.
TEAM PENNSYLVAN
!A
130
T
E A M
Centre County
Art Heim, Vice President of
Economic Development
Chamber of Business & Industry
of Centre County
200 Innovation Boulevard, Suite 201
(814) 234-1829 (phone)
(814) 234-5869 (fax)
[email protected]
Clinton County
Michael Flanagan,
Director of Development
Clinton County Economic
Partnership
212 North Jay Street
(570) 748-5782 (phone)
(570) 893-0433 (fax)
[email protected]
Columbia County
Stephen E. Phillips,
Executive Director
Berwick Industrial Plan, Inc./Spirit, Inc.
1206-1 Salem Boulevard
Berwick, PA 18603
(570) 759-6990 (phone)
(570) 759-6977 (fax)
[email protected]
P A
Ed Edwards, President
Columbia Alliance for
Economic Growth
238 Market Street
Bloomsburg, PA 17815
(570) 784-2522 (phone)
(570) 784-2661 (fax)
[email protected]
Juniata County
Fred Naylor, Secretary
Juniata Business and Industry, Inc.
PO Box 70
Mifflintown, PA 17059
(717) 436-8201 (phone)
(717) 436-2564 (fax)
[email protected]
Lycoming County
David Dougherty, Vice President
The Williamsport/Lycoming
Chamber of Commerce
100 West Third Street
(570) 326-1971 (phone)
(570) 321-1209 (fax)
[email protected]
P
A R T N E R S
Mifflin County
Robert Postal, President
Mifflin County Industrial
MCIDC Plaza
6395 SR 103 North, Building 50
Lewistown, PA 17044
(717) 242-0393 (phone)
(717) 242-1842 (fax)
[email protected]
Montour County
Justine Brooks, Director of
Programs & Events
Danville Area Chamber
of Commerce
316 Mill Street, Suite B
Danville, PA 17821
(570) 275-5200 (phone)
(570) 275-1662 (fax)
[email protected]
Northumberland County
Robert Hickox, Executive Director
The Milton Area Chamber
of Commerce
One South Arch Street
Milton, PA 17847
(570) 742-7341 (phone)
(570) 742-2008 (fax)
[email protected]
This report was funded by:
Pennsylvan!a
TEAM
through a grant from the
Commonwealth of Pennsylvania,
Department of Community and
Economic Development and was
prepared by:
SEDA-Council of Governments
201 Furnace Road
Lewisburg, PA 17837
Phone: (570) 524-4491
Fax: (570) 524-9190
For a electronic copy of this report, visit our website at:
w w w. s e d a - c o g . o r g / t e a m p a
James E. King, Executive Director
Northumberland County Industrial
399 South Fifth Street
Sunbury, PA 17801
(570) 988-4279 (phone)
(570) 988-4436 (fax)
[email protected]
Snyder County
Kurt Kissinger, President and COO
Greater Susquehanna Valley
Chamber of Commerce
PO Box 10
Shamokin Dam, PA 17876-0010
(570) 743-4100 (phone)
(570) 743-1221 (fax)
[email protected]
Union County
Joe Detelj, President
Union County Industrial
219D Hafer Road
Lewisburg, PA 17837
(570) 524-2815 (phone)
(570) 524-0261 (fax)
[email protected]

business calling program - Seda-Cog

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