EN Operator manual BWone-CTM-RF

BWone-CTM-RF
EN Operator manual
(Translation of original manual)
120.849-B
Contents
Information................................................................................................................3
Safety instructions......................................................................................................4
Machine overview / Scope of delivery....................................................................10
Overview of operating functions............................................................................11
Start-up...................................................................................................................12
Preparing coffee.....................................................................................................14
Preparing hot water................................................................................................15
Dispensing of double products...............................................................................16
Dispensing of POD products...................................................................................17
Daily cleaning.................................................................................................. 19
Bean hopper.................................................................................................... 23
6
7
8
7
8
6
5
4
1
2
1
5
Milk froth controller......................................................................................... 24
4
3
3
2
580
150
651
420
Specifications................................................................................................... 25
Enter PIN
******
7
8
9
4
5
6
1
2
3
Service menu..........................................................................................................27
0
Declaration of conformity.......................................................................................33
Error messages.........................................................................................................34
2
Dear customers,
Thank you for choosing our product. We are certain that you will appreciate and be
thoroughly satisfied with our coffee machine.
Thermoplan AG has been a company dedicated to serving the requirements of
catering industry for many years. We guarantee that we will provide you with the
best, top-quality products made in Switzerland.
This instruction manual is part of the product and supplied to each customer together with the machine. Therefore, please carefully read these instructions before
using the product and keep them in a safe place. If you have any questions or need
further information, please contact your service partner.
The BWone-CTM-RF instruction manual is meant to make it easier for the user to
operate the machine in a safe manner and to carry out reasonable care and maintenance tasks on the product. The correct operation of the coffee machine requires
correct maintenance measures.
For this reason, Thermoplan AG recommends you to read the instructions carefully
before starting up the machine to make using the product for the first time easier.
The coffee machine was produced according to applicable safety standards and
guidelines. Nevertheless, the safe daily use of this coffee machine depends on the
user reading this instruction manual and periodic maintenance of the machine.
The details in certain graphics may look different from your coffee machine, but
these details are not relevant to the operation of the machine.
This coffee machine was produced exclusively by:
Thermoplan AG
Röhrlistrasse 22
CH-6353 Weggis
Switzerland
Telephone +41 (41) 392 12 00
Fax +41 (41) 392 12 01
Email: [email protected]
Web: www.thermoplan.ch
3
Safety instructions
Signals and signal words
The warning triangle appears in the instructions where non-adherence to
the safety instructions may result in risks to the user or the machine.
DANGER
DANGER indicates a high-risk hazard, which may lead to severe injury or death if it is not prevented.
WARNING
WARNING indicates a medium-risk hazard, which may lead
to severe injury or death if it is not prevented.
CAUTION
CAUTION indicates a low-risk hazard, which may lead to
light or moderate injury if it is not prevented.
NOTE
NOTE provides important information about caring for your
machine and useful operating tips.
Please note!
Please read these instructions before starting up
the machine.
Warning:
Electric shock
Warning:
Risk of scalding
Warning:
Rotating grinders
Instruction:
Exercise caution
Instruction:
Read instructions
Instruction:
Wear gloves
Instruction:
Wear safety glasses
Prohibition:
Do not touch
Prohibition:
Do not reach inside
Service partner
Your service partner is a Thermoplan representative. If you have any questions or
problems, please contact your service partner.
Trained service staff
Trained service staff are employees trained and certified by Thermoplan who sell and
maintain Thermoplan products.
Trained operator staff
Trained operator staff are employees who were briefed and trained in the use of the
coffee machine (reading of the instruction manual) and who are able to operate the
machine and execute the maintenance steps described in this manual.
Customers and children
Customers and children are not considered trained operator staff and must be kept
away from the machine at all times unless the machine is a self-service model.
Dispensing machines
Dispensing machines are devices that can dispense coffee, milk and hot water products, for example.
4
Safety instructions
General safety instructions
-In the event of an emergency, switch off the machine using the main switch.
Unplug the machine or remove the fuse from the fuse box. Contact your service
partner.
-The machine is for indoor use only.
-The coffee, milk and water spouts may get very hot. Avoid direct contact (risk of
burns and scalding)!
- Clean the machine before taking it out of service for a longer period of time (day
off, company holiday, etc.). Disconnect the machine from the mains and remove
the remaining coffee beans from the bean hopper. Remove and empty the milk
container, clean it and store it with the lid open. Leave the refrigerator door of the
milk compartment open to facilitate air circulation.
-Do not use the machine if it is not in perfect working order or if it appears to be
damaged. If the machine malfunctions or is damaged, please contact your service
partner.
-Never immerse the machine, cable or plug in water or any other liquid.
-The machine must only be operated in a hygienic and ergonomic environment.
The user must have sufficient space and the workstation must be well lit.
-To prevent danger, do not use the machine if a hose, a cable or the plug is damaged. Have the faulty part repaired or replaced by trained service staff.
-Do not reach up inside the inner casing when the grounds drawer is removed.
-Inserting objects of any kind into the machine or opening the casing is strictly
prohibited.
- Keep children and other people away from the machine while carrying out repair
works. Distractions can cause accidents.
Positioning the machine
-Do not position the machine in warm or moist areas. The ambient temperature
must be between 16 °C and 32 °C.
-Never position the machine on a hot surface. Using the machine near open
flames is strictly prohibited.
- Do not position cables near or on hot parts of the machine. Protect the cables
from heat sources and any sharp edges.
-Position the machine on a flat, horizontal, stable and heat-resistant surface.
-Do not install the machine in an area where a water jet could be used to clean
the machine.
- The machine and its supply cables must be positioned out of the reach of children.
-The coffee machine must be free-standing so the air circulation is not impaired.
Therefore leave a gap of at least 50 mm in front of air vents.
-Do not cover the machine's air vents. Do not let any liquids enter the air vents.
-The machine's upper edge must be at least 1.5 m above the ground.
- For temporary storage: Store the machine in a dust-free and dry environment. The
temperature must never fall below 0 °C!
5
Safety instructions
General instructions for use
Installation / Transport / Deinstallation
-The machine must only be set up and installed, relocated to another location or removed by authorized and trained service partners of Thermoplan. Be aware and adhere to national weight lifting requirements.
-The machine must only be installed using the supplied connection cables and hoses.
Any existing cables or hoses must not be reused. The manufacturer is not liable for
any damages arising from improper installation. The use of incorrect connections
voids the warranty!
- The water connection must only be connected to a drinking water supply system. Be
aware of national requirements for installations to a drinking water supply system.
Check water connections for leaks periodically.
- The voltage quoted on the rating plate must be the same as the mains voltage in your
country.
Use of the BWone-CTM-RF
The BWone-CTM-RF is only suitable for producing coffee, milk and hot water products and is suitable for commercial use in the catering trade. Therefore, please take
note of the following instructions:
- The bean hopper must only be filled with coffee beans. Never fill the bean hopper
with any type of liquid - risk of short circuit! Do not put any ground coffee into the
grinders, as they may become blocked.
- The milk container must only be used to store cold milk. Do not fill the milk container
with any liquids other than milk (e.g. syrup or alcohol). Please note that when pouring the milk into the milk container it must have a temperature of below 5 °C, as the
container has been designed to keep the milk cool but not to lower its temperature.
- Carry out all necessary maintenance work as described in these instructions at regular
intervals.
Cleaning the machine
Cleaning the machine on a daily basis is not only an absolute must, but it also guarantees the necessary hygiene and neutral taste as well as a longer life of the machine.
When touching the coffee machine, in particular the spouts, bacterial contamination
must be avoided.
Plastic parts must not be dried in the microwave. For reasons of hygiene, the
machine must be cleaned before it is started up. There are two types of cleaning:
External cleaning:
- Remember to regularly inspect and, if necessary, clean the exterior of the machine.
Please see page 22 for further informations.
-Cloths or sponges must be wrung out thoroughly to ensure that they are only
moist, not wet, otherwise there is a risk of electric shock.
- The machine must not be cleaned with water jets.
Automatic cleaning of the internal components:
The automatic cleaning process with the Thermoplan coffee and milk cleaning tablets
must be run daily as described in the "Daily cleaning" chapter (see page 19). Use only
the Thermoplan coffee and milk cleaning tablets for this purpose.
6
Safety instructions
General instructions for use
Operation
- The machines must only be operated by trained operator staff.
-All operations other than those mentioned in this manual must only be performed
by authorized and trained service partners of Thermoplan.
-Keep your workspace clean and tidy. Disorder and unlit workspaces can lead to
accidents.
- The grounds drawer must be emptied when the corresponding notification appears
on the display. Rinse the grounds drawer with warm water and wash it with soap
water solution whenever you have finished using it.
- Do not remove the grounds by beating against the grounds drawer.
- The bean hopper must be emptied weekly and wiped with a clean, dry towel.
- Remove the drip tray if the corresponding notification is displayed and clean it with
soap water solution.
-This dispensing machine is not intended to be used by persons (including children)
with reduced physical, sensory or mental capabilities or with a lack of experience and
knowledge unless they were explicitly trained by a responsible person or briefed in
the use of the dispensing machine to ensure their safety. Children must be kept away
from the machine at all times.
Service through the service partner
A notification will appear on the coffee machine display if the machine needs to be
serviced. The machine must be serviced by trained service staff at least once every six
months.
Disposal
An authorized and trained service partner of Thermoplan has to dispose of the machine and its packaging. Do not dispose of the machine or its components youself.
Limitations of liability
-Thermoplan accepts no liability for any injuries or accidents if the safety instructions
covered in this manual are not adhered to. Additionally, liability is only accepted within the boundaries of the machine (see "Scope of delivery"). Thermoplan shall be liable
for faults on the machine in accordance with the warranty regulations.
-The manufacturer cannot be held liable for any damage caused by misuse or inappropriate handling of the machine.
Warranty regulations
The Thermoplan manufacturer's warranty shall apply to individual components or assemblies for 12 months from installation or for 15 months after delivery ex works in
the event of manufacturing or construction errors. Malfunctions due to misuse or
connecting unsuitable connections shall not be compensated.
Wear and tear parts are not covered by any warranty. The working time is not covered
by the Thermoplan factory warranty.
Each warranty claim must be recorded by the corresponding Thermoplan service partner using a fully completed form that is submitted to Thermoplan.
Thermoplan reviews the claims, issues RMA numbers to them and informs the affected
reseller which spare parts need to be returned.
7
Safety instructions
Electric safety
WARNING
Danger of electric shock
The live parts are located inside the casing of the coffee machine.
-Therefore, do not open the casing under any circumstances.
Only trained service staff may open the machine.
- Keep the dispensing machine away from moisture.
- Never pour any type of liquid on top of the machine.
-Stop using the dispensing machine if the cable or plug are
damaged. Have the faulty part repaired or replaced.
Service
WARNING
Risk of injury: Do not carry out any modifications on
the machine!
Modifying Thermoplan machines is strictly prohibited!
The manufacturer does not accept any liability for consequences
arising from both internal and external modifications on the
machines.
- Never open the machine to carry out modifications yourself.
-Your dispensing machine should only be repaired by trained
service staff and with genuine spare parts. This ensures the
safety of the dispensing machine.
Grinders
WARNING
Risk of severe injury by the grinders!
Never reach into the grinders, not even if the bean container has
been removed.
The finger guard in the bean container must not be removed.
Non-adherence to this warning may lead to severe injuries to
your hands and fingers.
8
Safety instructions
Hygiene
CAUTION
Danger of illness through wrong / contaminated food
General information:
- Only use food with a sell-by date that has not yet expired.
- Store food in suitable locations.
- Clean the machine periodically and in accordance with the
user manual to prevent hygiene risks. Only use Thermoplan cleaning accessories!
Milk:
- Do not use unpasteurised milk! Only use heat treated (e.g. past eurised or ultra heat treated) milk.
- When pouring milk into the container, pay attention to
hygiene to ensure that no contaminated milk enters the
system.
- Only pour milk that has already been cooled down (below
5 °C) into the milk container.
- Once the milk has been opened, use it up within 24
hours to prevent health hazards.
Potential safety hazards
CAUTION
Risk of scalding from the spouts
- Do not work underneath the drink dispensers.
- Touching coffee, milk and hot water products may lead to
scalding.
-Do not touch any of the dispensers before or after a product
is being dispensed.
- The contents of the grounds drawer may be very hot.
-Do not open the POD while a product is being dispensed or
the machine is being cleaned.
Caution: The coffee pads are also hot!
-Empty the drip tray with caution. Water can get very hot.
9
Machine overview
1
2
1 Bean hopper lid
2Bean hopper
left / right
3Touchscreen
4Cup rack
5Drip tray
6Grounds drawer
3
4
5
7Pivoting cup rack
8Milk container
9Hot water spout
6
10Coffee / Milk spout
11Main switch
7
12Type plate
8
13Intake socket
14Milk container lid
15Manometer
17Release switch
bean hopper
9
10
11
16Cleaning key
12
18Cleaning switch
19POD system
20Milk froth controller warm
21Milk froth controller cold
13
14
15
16
17
6
7
8
7
8
1
4
2
1
5
3
6
4
20
5
18
3
2
21
19
Scope of delivery
10
All parts listed under "Machine overview" are included in the scope of delivery and
are required for the operation of the machine. The scope of delivery also describes the
boundaries of the machine. Also part of the scope of delivery are:
Thermoplan coffee and milk cleaning tablets, mains cable (country-specific), water
inflow hose, water drain hose.
Overview
Operating functions
Status display
Function buttons
Product buttons
Description of function buttons
Double product button:
The product is dispensed twice in a row automatically.
Cancel button:
Stops dispensing of the product.
Grinder switch button:
Switch between the left and the right grinder.
Cleaning button:
Press and hold to start the daily cleaning process.
Ready
Product dispensing
Not available
Button status example
(for troubleshooting
see status display)
11
Start-up
1
Remove the grounds drawer, press the
mains switch and reinsert the grounds
drawer.
3
Cold start rinsing is in progress
5
2
Press the rinse button to start the cold
start rinsing process.
4
The machine is heating up; products cannot be selected until the heating process
has finished.
6
Only fill the bean
container with as many
coffee beans as are going
to be used.
Fill fresh beans into the bean drawer.
12
Remove milk container.
Start-up
7
8
Do not use unpasteurised milk! Only use heat
treated (e.g. pasteurised
or ultra heat treated)
milk.
When pouring milk into
the container, pay attention to hygiene to ensure
that no contaminated
milk enters the system.
The ideal temperature
for frothing milk is 5 °C
(if the temperature is too
high, the froth quality will
be reduced significantly).
A sign of perfect froth
quality is if the froth is
rising in a distinctly conical shape.
The milk also has a big
impact on the froth
quality. When switching
from pasteurised to UHT
milk, it may be necessary
to adjust the milk froth
controller (see page 24).
Thoroughly clean the milk container and
intake socket.
Fill milk into the container (4 l tank).
(Optional: Container for 2 types of milk,
divided into 1 l and 3 l tanks)
9
Insert the milk container and close the
refrigerator door.
Recommendation:
For fresh coffee enjoyment we recommend that you tip away the first two dispensed
coffee products (per grinder) into the drain. The same is advisable if no coffee products
have been dispensed for several hours.
13
Preparing coffee
1
For small cups, flap down the cup rack.
3
2
Place the cup under the coffee/milk
spout.
4
5°C
Adjust the spout position
5
Select the coffee product (the button will
be illuminated as confirmation).
6
The product is ready once the product
button light goes out.
14
Hot water
preparation
1
2
5°C
Caution!
Risk of scalding!
Place the tea glass under the hot water
spout.
3
Select the tea product (the button will be
illuminated as confirmation).
4
The product is ready once the product
button light goes out.
15
Dispensing of
double products
By pressing the double
product button several
times, up to 9 products
can be dispensed in a
row.
1
2
Place two cups under the coffee/milk
spout.
3
4
5°C
x
Press the double product button, a
small "x" next to the status display will
confirm your selection.
5
Adjust the spout position
5°C
x
Select the coffee product (the button will
be illuminated as confirmation).
6
The product is ready once the product
button light goes out.
16
Dispensing of
POD products
1
For small cups, flap down the cup rack.
3
2
Open POD
4
Caution!
Risk of scalding!
Insert coffee pad
5
Place the cup under the coffee/milk
spout.
Close POD
6
Adjust the spout position
17
Dispensing of
POD products
7
8
5°C
After the POD is closed, the
product must be selected within
10 seconds.
9
10
Caution!
Risk of scalding!
The POD product is ready once the
product button light goes out.
11
Remove used coffee pad
18
Open POD
12
Close POD
Daily cleaning
1
2
5°C
Cleaning the machine on
a daily basis is not only an
absolute must, but it also
guarantees the necessary
hygiene and neutral taste as
well as a longer life of the
machine.
Internal cleaning
Follow the steps on the
following pages carefully to
run the automatic cleaning
process.
Use only the Thermoplan
coffee and milk cleaning
tablets for the automatic
cleaning. Do not use any
other cleaning detergent
or disinfection agent.
Coffee cleaning tablet
Press the cleaning button and keep it
pressed until the cleaning command
appears.
3
Insert coffee cleaning tablet
5
Open POD
4
Slide the cleaning switch to the left to
activate the cleaning mode.
6
Milk cleaning tablet
External cleaning
Remember to regularly
inspect and, if necessary,
clean the exterior of the
machine.
Please see page 22 for
further informations.
Close POD
Remove milk container, thoroughly clean
container and intake socket.
19
Daily cleaning
7
Insert empty milk container and close
the drawer.
9
Empty and clean grounds drawer.
11
Reinsert the cleaning key and turn it
clockwise until stop.
20
8
Push the coffee spout upwards.
10
Turn the cleaning key anti-clockwise until
stop, then remove it and insert two milk
cleaning tablets.
12
Place the grounds drawer under the
spout as illustrated.
Daily cleaning
13
Press rinse button
15
Empty and clean grounds drawer.
17
Thoroughly clean the milk container and
intake socket.
14
The automatic cleaning process will start
and take approximately 15 minutes.
16
Reinsert grounds drawer and remove
milk container.
18
Wipe the refrigerator compartment with a
moist cloth.
21
Daily cleaning
19
20
External cleaning
Remember to regularly
inspect and, if necessary,
clean the exterior of the
machine.
The machine must not be
cleaned with water jets!
Use a damp cloth or
sponge soaked in a soap
solution. Clothes and
sponges must be wrung
out thoroughly to ensure
that they are only moist,
not wet, otherwise there
is a risk of electric shock.
Reinsert milk container and close drawer.
21
Clean drip tray and cup rack.
22
Only use mild detergents
and non-scratch cloths.
Pay particular attention
to the product dispensing
parts. The touchscreen
must be cleaned with
particular care.
Do not clean plastic parts
with alcohol, ethanol,
methanol, methylated
spirit or disinfectants. Detergents with strong acid
agents such as acetic acid
must also not be used.
In case you need to
reorder cleaning tablets,
please contact your
service partner.
22
Open the POD and slide the cleaning
switch to the right to activate the product
mode.
23
Pull out the milk spout downwards,
clean and reinsert it.
Close POD
24
The automatic cleaning has been
finished successfully.
Now pay attention to the hints on this
page regarding the external cleaning.
Bean hopper
1
2
Caution!
ever reach into the
N
grinders, not even if the
bean hopper has been
removed.
Release the bean hopper and pull it up.
Thoroughly clean the bean hopper and
remount it.
Clean the bean hopper
on a weekly basis in
order to ensure the
optimum quality of the
coffee beans.
Remove the coffee beans
from the container over
night and store them in a
cool place to retain the
flavour of the beans.
23
5 °C
2
1
2
8
1
2
The milk froth controller is located in the
rear part of the grounds compartment.
1: Milk froth controller for hot milk
4
3
8
1
2
1
1
8
6
1
7
8
2
6
Turn up controller 1 until air bubbles
are visible while the product is being
dispensed. Then turn it down slightly.
2
+
4
3
3
–
5
4
5
4
5
6
+
7
7
3
2
8
1
5
24
6
3
6
The milk also has a big
impact on the froth
quality. When switching
from pasteurised to UHT
milk, it may be necessary
to adjust the milk froth
controller.
3
2: Milk froth controller for cold milk
7
A sign of perfect froth
quality is if the froth is
rising in a distinctly conical shape.
3
UHT
The optimum milk temperature is 5 °C.
4
The ideal temperature
for frothing milk is 5 °C
(if the temperature is too
high, the froth quality will
be reduced significantly).
4
5
unpasteurised pasteurised
5
6
When pouring milk into
the container, pay attention to hygiene to ensure
that no contaminated
milk enters the system.
4
7
7
Do not use unpasteurised milk! Only use heat
treated (e.g. pasteurised
or ultra heat treated)
milk.
2
1
1
8
Milk froth controller
2
–
Repeat this process with controller 2. Do
not change the settings of controller 1
anymore.
The system tends to react with a slight delay. After carrying out the adjustments, 2-3 milk products need to be dispensed until the changes take effect.
80
480
206
167
50
419
580
150
651
37
1500
580
150
651
Lowermost position: 60
Top position: 135
Lowermost position: 110
Top position: 190
Specifications
420
517
53
25
Specifications
Capacities per hour: 180 espressos / 140 coffees / 120 cappuccinos /
120 lattinos / 100 teas / 60 pads
Connection:
230 V / 50-60 Hz / 2800 W / 13 A
Measurements:
420x520x660 mm (W/D/H)
Coffee spout height:
110 - 190 mm
with cup plate:
60 - 135 mm
Weight:43 kg
Chlorine:none
TDS:
70 to 200 ppm
Total hardness:
5 - 8 °dH (8 - 14 °fH)
pH 6.8 to 7.4
Alkalinity:
less than 100 ppm
Iron:
less than 0.25 ppm
Noise emission: <70 dB
The type plate contains the following details:
The grounds drawer
must be removed to see
the type plate. The type
plate is located on the
right-hand side in the
grounds compartment,
behind the main switch
(see "Machine overview" page 9).
Machine type
Automatic Coffee Machine
Model BLACK&WHITEONE
TypeBWone-CTM-RF
Voltage
230 VAC 50/60 Hz
Power 2800 W
Net water
2-4 bar (0.2-0.4 MPa)
Hydr. Boiler
11.7 bar (1.17 MPa)
Class
N
Refrigerant R134a
Charge 0.035 kg
Serial number (S/N)
Production date
(Prod. date)
The machine must be connected to a G3/8’’ water connection.
Conversion table "Water
hardness"
26
Water Hardness
1° dH
1° fH
1° e
1° ppm
1 mval/l
German
1.0
0.56
0.8
0.056
2.8
French
1.79
1.0
1.43
0.1
5.0
English
1.25
0.7
1.0
0.07
3.5
Ppm
17.8
10.0
14.3
1.0
50.0
Mval/l
0.357
0.2
0.286
0.02
1.0
Service menu
Various settings can be configured in the service menu, e.g. the product
parameters, the date or the language.
To enter the service menu, please proceed as follows:
By pressing the status
display (top left), you
can exit the individual
sub-menus and the
service menu.
1. Press the status display and keep it pressed.
2. The PIN entry window will appear.
Enter code 111111 and confirm with
Enter PIN
******
7
8
9
4
5
6
1
2
3
.
Code:
111111
0
3. The service menu appears:
27
Service menu
Settings
In the "General settings" menu the refrigerator temperature can be adjusted.
Product Settings
In the "Product parameter" menu the individual products can be adjusted to suit
your personal requirements.
To do so, select the product to be changed on the left-hand side of the screen.
Then the product can be adjusted to your personal requirements on the righthand side.
Grinding sample
Double product
Grinder switch button
Sample product
28
Service menu
Product name
Enter the desired product name. By default,
the recipe name is taken over.
Coffee aroma M1 1 cup
In the "Coffee aroma" menu, the aroma
of the coffee in the individual products dispensed through the grinders can be adjusted
to suit your personal taste. In this way, the
brewing process and the coffee powder
quantity can be influenced with ease.
The coffee aroma can be changed by increasing (stronger taste) or decreasing (weaker
taste) the percentage.
Tip: Make the changes in steps of 5% at a
time and test the result after each change.
Coffee aroma M1 2 cups
Coffee aroma M2 1 cup
Coffee aroma M2 2 cups
Water quantity 1 cup
Water quantity 2 cups
- 30%
(weaker)
0
+ 30%
(stronger)
The amount of water can be adjusted here.
Adjust quantities and dispense a sample
coffee to test the new setting.
Milk quantity 1 cup
(only for milk products)
The milk or milk froth quantity can be
adjusted via these menus.
Milk quantity 2 cups
(only for milk products)
Adjust quantities and dispense a sample
coffee to test the new setting.
Milk froth quantity 1 cup
(only for milk products)
Milk froth quantity 2 cups
(only for milk products)
Set water amount
(only coffee and tea products)
By pressing "Set water amount", you can
manually define the amount of water to
be used for a product. When pressing the
button, the machine starts to dispense the
water, and when the button is pressed again
it stops and saves the amount dispensed.
Set milk quantity
(only for milk products)
By pressing "Set milk quantity", you can
manually define the milk quantity to be
used for a product. When pressing the
button, the machine starts to dispense the
milk, and when the button is pressed again
it stops and starts to dispense the froth.
When pressing the button another time,
the machine stops dispensing the froth and
saves the amount dispensed.
29
Service menu
Product Prices
If the machine is linked to a POS system, the prices of the individual products can
be set in the "Product prices" menu.
Only if the machine
is linked to a POS
system.
The product counter can
be deleted by pressing
the product list.
30
Statistics
This list shows among other things how often a product has been dispensed and
how often the machine has been cleaned.
Service menu
Regional Settings
Here you can adjust the language, date and time by pressing the corresponding option.
In the "System test"
menu, the touch screen
can also be checked for
errors. When pressing
"Touch panel test",
a grid appears and
each time the screen is
touched, a red dot will
appear at the spot.
System Check
Here you can check the inlets (sensors, etc.) and the touch screen.
To exit the test screen,
press the screen for 2
seconds.
Zum Verlassen Touch 2s berühren
31
Service menu
Error History
The last 63 error messages are logged.The latest reported error is displayed at
the top of the list.
Factory Settings
In case problems occur after the settings (e.g. product parameters) have been
adjusted, the coffee machine's default settings can be restored. Press "Restore
data" to reactivate the default settings.
32
Declaration of
conformity
33
Error messages
34
Error number
Text
Cause
Rectification
TX0104
Empty grounds drawer
Grounds drawer is full.
Empty grounds drawer.
TX0106
Grounds drawer missing
Grounds drawer is not
inserted.
Insert grounds drawer
correctly.
TX0107
Bean hopper empty
(left-hand side)
No beans in left bean hopper. Add coffee beans to the left
bean hopper.
TX0108
Service required
The machine has dispensed
the preset number of products and maintenance works
must be carried out soon.
Call service engineer.
You can continue to dispense
products.
TX0114
Bean hopper empty
(right-hand side)
No beans in right bean
hopper.
Add coffee beans to the right
bean hopper.
TX0136
Please contact a member
of staff
In self-service mode, the
machine will ask for a
member of staff when error
messages appear, such as
"Empty grounds hopper".
Follow the machine's
instructions.
TX0137
Please add milk
No milk in container.
Add milk.
TX0167
Cleaning interrupted
Remove grounds drawer
Cleaning was interrupted.
Clean the machine according
to the cleaning instructions /
information on the display.
If cleaning is aborted several
times, call a service engineer.
TX0187
Empty drip tray
Drip tray is full.
Empty drip tray.
TX0201
Cold start rinse
Please press rinse button
If the machine is switched
on after a longer period
on non-use, the cold start
rinse function must first be
activated.
Press the rinse button on the
display to start the cold start
rinse process.
Error messages
Text
Error number
Cause
Rectification
Ready
Please wait
Machine is heating up
Machine is heating up.
Wait until ready.
TX0101
NTC coffee boiler open
NTC to CPU connection
interrupted.
Call service engineer.
TX0110
Voltage low
The mains voltage is too low.
Wait until the preset value is
reached again.
Call service engineer.
TX0111
Voltage high
The mains voltage is too high. Wait until the preset value is
reached again.
Call service engineer.
TX0113
Piston error
Brewing chamber is not in
the required condition.
Rinse the machine.
Call service engineer.
TX0115
Flow error
Waterflow is very weak.
Call service engineer.
TX0117
Change water filter
Preset value has been
reached.
Call service engineer.
TX0118
Interface error
No interface connection.
Call service engineer.
TX0119
Powder error
Too much powder in the
brewing chamber.
Empty grounds container.
Rinse the machine.
Call service engineer.
TX0125
Waterflow error
Water supply insufficient or
interrupted.
Flow meter defective.
Check water supply.
Call service engineer.
TX0138
Steamboiler fill error
Filling level probe is not
under water.
Check water supply.
Call service engineer.
TX0139
Bean hopper missing
Bean hopper is not fitted
correctly.
Fit the bean hopper correctly.
TX0141
NTC coffee boiler short-circuit Short circuit in the NTC coffee Call service engineer.
boiler.
TX0143
Machine locked
Start cleaning
After 24 hours of operation,
the machine is blocked and
must be cleaned.
Clean the machine according
to the cleaning instructions /
information on the display.
TX0188
Check milk temperature
The milk temperature is
too high.
Check if the door of the
milk container compartment
is closed.
Only fill with milk at a
temperature of a maximum
of 5 °C!
Call service engineer.
35
Switzerland
Thermoplan AG
Röhrlistraße 22
CH-6353 Weggis
Telephone +41 41 392 12 00
Fax +41 41 392 12 01
[email protected]
www.thermoplan.ch
Germany:
Thermoplan Deutschland GmbH
Altriper Straße 1
D-68766 Hockenheim
Telephone +49 6205 280 620
Fax +49 6205 280 6210
[email protected]
www.thermoplan.eu
© 2011 Thermoplan AG, Subject to change