Feel at home en v6.indd - Heinrich-Heine
Transcription
Feel at home en v6.indd - Heinrich-Heine
Coming from abroad? Looking for… … a welcome guide? hhu.de/feel-at-home … a buddy? hhu.de/mate-for-you Feel at home! Getting started at HHU Student Edition … learning support? hhu.de/io-tutorials International Office der Heinrich-Heine-Universität Düsseldorf Gebäude 16.11, Ebene 04 Universitätsstraße 1 40225 Düsseldorf Telefon: +49 (0)211 81-11582 Telefax: +49 (0)211 81-11334 E-Mail: [email protected] hhu.de/internationales ISOS – International Student Orientation Service Telefon: +49 (0)211 81-11582 E-Mail: [email protected] hhu.de/feel-at-home Legal notice Publisher Heinrich Heine University Düsseldorf (HHU) Responsible for content Professor Dr. Ricarda Bauschke-Hartung, Vice President for Quality in Studies and Equal Opportunity Professor Dr. Axel Buchner, Vice President for Academic Management and International Relations Editor HHU International Office Building 16.11, Level 04 Telefon: +49 (0)211 81-14107 Email:[email protected] Internet:hhu.de/internationales Editorial team Nino Chkoidze, International Office Grit Dörfel, Personal Assistant to the Vice President for Academic Management and International Relations Dan Takayama Wichter, International Office Revised by: Dr. Alina Ignaz, Personal Assistant to the Vice President for Academic Management and International Relations and Dr. Sven Rank, Personal Assistant to the Vice President for Structural Development With the kind support of HHU’s Student Services Department Translation Übersetzungsbüro Oranski, Köln Photograph ©HHU / Ivo Mayr Design | Layout 2nd issue 2014 atelier caer, Düsseldorf Dear Student, I am very pleased that you have chosen to study with us here at Heinrich Heine University (HHU) in Düsseldorf. An important new chapter in your life is about to commence and we want to support you as best as we can. In this brochure you will find important information which will help you to prepare for studying as well as for getting started. Please do not hesitate to get in touch with the relevant contact persons if you have any questions – they will be pleased to help you. I wish you every success in your studies and hope that you enjoy your time at HHU. Prof. Dr. Axel Buchner Vice President for Academic Management and International Relations 1 ▸Content ▸ Organizing your stay Preparation ▸ ▸ ▸ ▸ ▸ ▸ ▸ Checklist8 Language certificates9 Visa and entry9 Proof of financial resources11 Health insurance11 Civil liability insurance12 Hand luggage 13 Financing ▸ ▸ ▸ ▸ ▸ Cost overview14 Living costs14 Scholarship databases14 HHU scholarships15 Financial advice15 Arrival ▸ Düsseldorf Airport and Main Station16 ▸ Travelling to HHU by bus or tram16 Accommodation ▸ The first nights17 ▸ Student halls of residence17 ▸ Private accommodation18 Good to know ▸ ▸ ▸ ▸ ▸ First steps Weather and clothing19 Public holidays19 “Sie” and “Du”19 Equality19 Formalities ▸ Registering at your place of residence22 ▸ Residence permit 22 ▸ Opening a bank account 22 Enrolment ▸ ▸ ▸ ▸ ▸ ▸ Enrolment and re-registration23 ERASMUS students and exchange students23 Semester fee24 University identifier 24 NRW Travel Pass24 International Student Identity Card25 On campus ▸ ▸ ▸ ▸ Finding your way around26 Eating and drinking26 Cashpoints, post and bookshop27 Safety on campus27 ▸ Service and support at HHU Service facilities ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ HHU Student Service Center (SSC)30 Student and Examination Administration Department (SPV)30 International Student Orientation Service (iSOS) 30 House of the University (HdU) 31 Service Point 31 University and State Library (ULB) 31 Centre for Information and Media Technology (ZIM) 32 Room for silence and prayer32 Support ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ Equal Opportunities Office (GSB) 33 Family Advice Office (FFB) 33 Nursery schools of Düsseldorf Student Services34 Social counselling by Düsseldorf Student Services34 Psychological advice by HHU’s Student Services34 Psychotherapeutic counselling35 HHU Officer for Students with Disabilities (BBST) 35 Düsseldorf Student Services Advice Office36 Offices of the Student Union36 ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ HHU Welcome Week40 Induction events40 Lecture timetable41 Individual timetable 41 Student Portal41 E-learning41 Tutorials for students from abroad42 “Mate-For-You” buddy programme42 ▸ Studying Study start Obtaining qualifications ▸ Modules und credit points Study advice ▸ ▸ ▸ ▸ 43 Lectures and academic courses 43 Examinations and proof of attendance44 Student Academy 45 Certificate in “Intercultural Competence”45 ▸ ▸ ▸ ▸ Subject-related advice46 Advice from HHU’s Student Services46 Advice from the Student Union46 Stays abroad46 Completing your studies▸ The DaKa Study Completion Loan47 ▸ Study Completion Allowance47 ▸ HHU Alumni Coordination Unit47 ▸ Life on campus and in Düsseldorf Cultural offers ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ Cultural programme of the International Office50 Events programme of Düsseldorf Student Services50 Choir and orchestra50 Botanical Garden51 Cultural hotspot at the Main Library51 Student Committees51 Sport at the University51 Student Union’s Cultural Affairs Office51 Drama groups 51 University Radio52 Clubs and initiatives52 Church communities52 Working ▸ ▸ ▸ ▸ Legal parameters53 Internships53 Placement service for jobs and internships53 Company visits54 Tips and advice ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ Visiting the doctor and medication55 Local authorities’ hotline55 Festivities in Germany55 Cell phone and landline56 Internet56 Opening hours and punctuality56 Post57 Smoking ban57 Recycling and deposit57 Travel58 TV and radio licence59 Wireless LAN 59 VPN Client 59 ▸ Further education and career Further education ▸ Advice on Masters programmes62 ▸ Doctoral studies62 ▸ Guest auditors and guest lectures62 Careers ▸ “Make it in Germany” ▸ SelmaMeyerMentoring Programme ▸ HHU Career Service Map of HHU campus 63 63 63 64 Abbreviations▸ ▸ In this brochure, on the website of HHU and in everyday student life you will often encounter the following abbreviations: ADAC Allgemeiner Deutscher Automobil-Club German Automobile Club AP Abschlussprüfung examination AStA Allgemeiner Studierendenausschuss Student Union BA Bachelor of Arts Bachelor of Arts BN Beteiligungsnachweis participation certificate B.Sc. Bachelor of Science Bachelor of Science CP Credit Points credit points EC-Karte Electronic-Cash-Karte cash card ECTS European Credit Transfer and Accumulation System European Credit Transfer and Accumulation System EF Ergänzungsfach supplementary subject EG Erdgeschoss ground floor ESAG Erstsemester Arbeitsgemeinschaft working group of the student committees that organizes induction events for first-semester students ESN ERASMUS Student Network ERASMUS Student Network GSB Gleichstellungsbeauftragte Equal Opportunities Officer HeRA Heine Research Academies Heine Research Academies HHU Heinrich-Heine-Universität Düsseldorf Heinrich Heine University Düsseldorf HIS-LSF Online-Vorlesungsverzeichnis online lecture timetable HK Hauptkurs main course HS Hörsaal oder Hauptseminar lecture hall or main seminar ILIAS Integriertes Lern-, Informations- und Integrated learning, information and work cooperation Arbeitskooperations-Systemsystem ISIC Internationaler Studierendenausweis International Student Identity Card ISOS International Student Orientation Service International Student Orientation Service KF Kernfach major subject KOL Kolloquium colloquium KoVo Kommentiertes Vorlesungsverzeichnis annotated lecture timetable MA/M.A. Master of Arts Master of Arts M.A. Magister Artium Magister Artium M.Sc. Master of Science Master of Science O-Tut Orientierungstutorium orientation tutorial PO Prüfungsordnung Examination Regulations PS Proseminar introductory seminar SP Studierendenparlament student parliament SSC Studierenden Service Center Student Service Center SoSe Sommersemester summer semester SHK Studentische Hilfskraft student assistant SPV Studierenden- und Prüfungsverwaltung Student and Examination Administration Department SWS Semesterwochenstunden hours per week per semester Tut Tutorium tutorial Ü Übung exercise ULB Universitäts- und Landesbibliothek University and State Library USZ Universitätssprachenzentrum University Language Centre VL Vorlesunglecture VPN Virtual Private Network Virtual Private Network WiSe Wintersemester winter semester WHK Wissenschaftliche Hilfskraft research assistant ZIM Zentrum für Informations- und Medientechnologie Centre for Information and Media Technology ZSU Zentrum Studium Universale General Studies Centre ORGANIZING YOUR STAY ▸ Preparation ▸ Checklist ▸ Language certificates ▸ Visa and entry ▸ Proof of financial resources ▸ Health insurance ▸ Civil liability insurance ▸ Hand luggage ▸ Financing ▸ Cost overview ▸ Living costs ▸ Scholarship databases ▸ HHU scholarships ▸ Financial advice ▸ Arrival ▸ Düsseldorf Airport and Main Station ▸ Travelling to HHU by bus or tram ▸ Accommodation ▸ The first nights ▸ Student halls of residence ▸ Private accommodation ▸ Good to know ▸ Weather and clothing ▸ Public holidays ▸ “Sie” and “Du” ▸ Equality ▸ ▸Preparation HHU International Student Orientation Service (iSOS) +49 (0)211 81-11582 [email protected] Building 16.11 | Room 04.27 Mon - Wed 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. Thu 9.00 a.m. - 12.30 p.m. Fri 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. ▸ Checklist The following checklist will help you to prepare your study visit at Heinrich Heine University (HHU) Düsseldorf. ERASMUS students and students taking part in other exchange programmes will find information on how to prepare their stay on the website of the International Office. hhu.de/isos hhu.de/faq-internationals Time schedule and tasks Information About 1 year prior to departure ■ Information about studying in Germany www.daad.de/deutschland/en ■ Information about visa Visa and entry ▸ p. 9 ■ Information about language requirements Language certificate ▸ p. 9 ■ Information about cost and financing of studying Financing ▸ p. 14 ■ Choose a study programmehhu.de/studienangebot About 4 to 5 months before the start of your study programme ■ Apply for a study place hhu.de/zulassungsantrag- internationale-studenten After acceptance ■Apply for a visa if required Visa and entry ▸ p. 9 ■ Information about health insurance in Germany Health insurance ▸ p. 11 ■ ■ Apply for a place in a hall of residence Accomodation ▸ p. 17 Prepare documents required Hand luggage ▸ p. 13 After arrival ■ Enrol at HHU 8 Enrolment ▸ p. 23 ▸ Language certificates International students applying for study programmes at HHU must produce one of the following certificates as proof of their German language proficiency. Like all other official documents, the language certificate must be submitted as an authenticated copy: ■ ■ ■ ■ ■ ■ DSH-2 or DSH-3 examination (DSH-1 is not sufficient) “Kleines oder Großes Deutsches Sprachdiplom” (Goethe-Institut) “Zentrale Oberstufenprüfung” (Goethe-Institut) “Goethe-Zertifikat C2: Großes Deutsches Sprachdiplom” (Goethe-Institut) “Deutsches Sprachdiplom: Stufe II” (Kultusministerkonferenz, Standing Conference of the Ministers of Education and Cultural Affairs of the Länder in the Federal Republic of Germany) “TestDaF” passed at Level 4 or higher in all four exam parts A certificate from an assessment test (Feststellungsprüfung) passed at a Studienkolleg exempts students from a DSH examination or other recognized language certificate. Applicants for study programmes from EU countries who have been accepted for a study programme with restricted admission (NC), i.e. Medicine, Dentistry or Pharmacy, by the Foundation for University Admissions (Stiftung für Hochschulzulassung, “hochschulstart.de”) also need to produce an authenticated copy of one of the language certificates listed above on enrolment at HHU. ▸ Visa and entry Whether and what type of visa you might need depends on your country of origin as well as on the duration and purpose of your visit (▸ p. 10). Please enquire well in advance (about a year) before you travel at a German diplomatic mission in your home country about the visa procedure and the documents you require in order to apply. Binding information on the visa regulations is available on the website of the Federal Foreign Office. Preparation ▸ HHU International Student Orientation Service (iSOS) +49 (0)211 81-11582 [email protected] Building 16.11 | Room 04.27 Mon - Wed 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. Thu 9.00 a.m. - 12.30 p.m. Fri 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. dsh-germany.com www.testdaf.de hochschulstart.de daad.de auswaertiges-amt.de Einreise & Aufenthalt Visa for a language course This visa is only valid for the duration of the language course and cannot be converted into a visa for study purposes. Applicant’s visa You have not yet been accepted by HHU. This visa is valid for three months and can be converted to a visa for study purposes once you have been accepted by HHU. If you want to complete a language course in Germany first and then apply at HHU for a place, you should apply for an applicant’s visa. Residence visa for the purpose of studying You have received your letter of acceptance from HHU or preparatory college (Studienkolleg). Please go the Municipal Immigration Office and have your applicant’s visa converted to a residence visa for study purposes. 9 Preparation ▸ duesseldorf.de/buergerservice Ausländerbehörde Non-EU nationals are free to change their programme of studies during the first three semesters. After the third semester, however, the agreement of the Immigration Office in Düsseldorf is required for study programme changes. Please note that what is known as a “Schengen visa” is not valid for studying in Germany, doctoral studies or research visits, nor can it be converted into another type of visa in Germany. In order to obtain a new visa you will be required to leave Germany and then enter the country again. Do I need an entry visa for Germany? Where do I get my residence permit? EU and EEA states (Iceland, Liechtenstein, Norway) and Switzerland Not required You will be granted a residence permit for study purposes when you register at your place of residence. ▸ p. 22 Australia, Israel, Japan, Canada, South-Korea, New Zealand and USA Not required For a study visit longer than three months you can apply for a residence permit for study purposes at the Municipal Immigration Office. Andorra, Brazil, El Salvador, Honduras, Monaco and San Marino Only required if you wish to work in Germany before or after your studies. For a study visit longer than three months you can apply for a residence permit for study purposes at the Municipal Immigration Office. Argentina, Antigua and Barbuda, Bahamas, Brunei, Chile, Costa Rica, Guatemala, Malaysia, Mauritius, Mexico, Nicaragua, Panama, Paraguay, Seychelles, Singapore, St. Kitts and Nevis, Uruguay, Vatican City and Venezuela Only required if you wish to work in Germany before or after your studies. Before your entry visa expires please apply for a residence permit for study purposes at the Municipal Immigration Office. All other countries Visa for study purposes or applicant’s visa is required. 10 Before your entry visa expires please apply for a residence permit for study purposes at the Municipal Immigration Office. ▸ Proof of financial resources Preparation ▸ When you apply for a visa and at the latest when you apply for a residence permit, you must provide evidence that you have or will receive sufficient money to be able to live in Germany. Examples of such evidence are, for example, a scholarship notification, evidence of income or assets of your parents or a statement of commitment from someone domiciled in Germany. Nationals of certain countries must open a blocked account at a bank in Germany. The authorities calculate that a student in Germany needs about € 670 per month for living costs. You must therefore provide evidence that you have € 8.040 for your first year of study. You will only have access to the money in your blocked account once you have arrived in Germany and only have at your disposal that amount of money each month which is stipulated by the Embassy or the Immigration Office. Further information is available on the website of the DAAD and German Student Services (Deutsches Studentenwerk). ▸ Health insurance daad.de www.internationalestudierende.de Fragen zur Vorbereitung: Finanzierung All students in Germany require health insurance. Upon enrolment and when extending your residence permit you must provide evidence of statutory or private health insurance. Regulations for students from the EU, Iceland, Liechtenstein, Macedonia, Norway and Switzerland For students from the EU as well as from Iceland, Liechtenstein, Macedonia, Norway and Switzerland, health insurance in their home country is generally also valid in Germany. Please bring your European Health Insurance Card (EHIC) with you which can be obtained free of charge from your health insurer at home. Please present it to a statutory health insurance scheme in Germany, which will confirm that you are exempt from compulsory health insurance in Germany. Please bring this confirmation with you when you enrol. Private health insurance might also be recognized in Germany. Please clarify this with your health insurance scheme at home. If your private health insurance is accepted, you require confirmation from a statutory health insurer for enrolment that you are exempt from compulsory health insurance in a statutory health insurance scheme. If your health insurance is not recognized in Germany, you must take out health insurance in Germany. 11 Preparation ▸ Statutory health insurance scheme Most students in Germany are insured through a statutory health insurance scheme. These often have cheaper tariffs for students than private ones. Since 2013, the tariffs are around € 80 per month. This tariff applies up until the 14th study semester or 30 years of age. After that, membership rises to at least € 160 per month. Private health insurance scheme In the case of private health insurance, you pay doctors’ invoices and for medication yourself first and are later reimbursed by the health insurer. A statutory health insurance scheme pays the doctor and a part of the prescription fee at the pharmacy directly. If you decide to take out private health insurance cover in Germany, then you cannot change to a statutory health insurance scheme for the entire duration of your studies. daad.de hhu.de/isos Studentenwerk Düsseldorf (STW) Internationales / Kultur Further information can be found on the website of the DAAD. Should you have any questions please contact iSOS. Insurance services by Düsseldorf Student Services Düsseldorf Student Services offers private health insurance cover to: Mr. Milan Grigull +49 (0)211 81-15083 [email protected] Building 21.12 | Room 00.09 studentenwerk-duesseldorf.de ■ Participants in language courses in preparation for studying ■ Participants at preparatory colleges (Studienkolleg) ■ Enrolled doctoral researchers ■ Interns from abroad Service:Versicherungen www.brd.nrw.de Schule:Privatschulen etc.: Studienkollegs Further information can be found on the website of Düsseldorf Student Services. ▸ Civil liability insurance In Germany, anyone causing damage to persons or property is liable for this damage. That means you must pay for any damage which you have caused. We therefore recommend that you take out private civil liability insurance cover. This cover pays for damage which you have caused, for example through carelessness. bundderversicherten.de versicherungsvergleich.org 12 Further information about civil liability insurance and other types of insurance can be found at the website of the Association of Insurance Policy Holders (Bund der Versicherten e.V.). You can compare the prices and services of various insurance companies on the Internet. ▸ Hand luggage Preparation ■ Before your arrival in Düsseldorf, check the validity of and prepare the following documents for carrying them within your hand luggage on the trip to Düsseldorf: ■ Passport, valid for the entire duration of your stay in Germany (or personal identification card, if you are from the EU, Iceland, Liechtenstein, Norway or Switzerland) ■ Visa (if necessary) ■ Notification of admission from HHU ■ Proof of financial resources (if necessary) ■ Originals with certified translations and copies of: - School-leaving certificate - Language test certificates - University diploma (if necessary) ■ Confirmation of health insurance coverage if recognized in Germany (p. 11) ■ Vaccination card (if necessary), ■ International driving licence or certified translation of your national driving licence Remember also to carry with you the plane ticket, medicine (if necessary), your credit card, some cash for the arrival in Düsseldorf and passport photos. Information about your accommodation (e.g. the address and telephone number of a contact person) and a city map could also be helpful upon arrival in Düsseldorf. 13 ▸ ▸Financing ▸ Cost overview The following table lists the monthly expenses you will incur after your arrival: Expenses in the first month: Rent Deposit Semester fee Statutory health insurance (if necessary) Residence permit (if necessary) Other About € About € About € About € About € About € Total About € 1.340 300 300 250 80 110 300 Average expenses in the following months: Rent Health insurance fee Food Clothing Office supplies and books Internet Recreation Total www.internationalestudierende.de Fragen zur Vorbereitung: Finanzierung: Lebenshaltungskosten daad.de stipendienlotse.de 14 About € About € About € About € About € About € About € 300 80 170 50 30 20 20 About € 670 ▸ Living costs Cost of living in Germany fluctuates greatly from place to place and between students’ different lifestyles. Further details can be found in survey No. 20 carried out by German Student Services. A table with average costs can be found on the website of German Student Services (Deutsches Studentenwerk). ▸ Scholarship databases The scholarship databases of the German Academic Exchange Service (DAAD) and the German Federal Ministry of Education and Research (Bundesministerium für Bildung und Forschung, BMBF) provide an overview of the large number of funding programmes. ▸ HHU scholarships HHU offers its students a so-called “Take your chance” scholarship programme sponsored by the German State. This “Germany Scholarship-Programme” (in German: Deutschlandstipendium) is targeted at high-performing students from all five faculties of HHU. Each scholarship holder receives financial support amounting to € 300 a month. Financing ■ deutschlandstipendium.de International students and doctoral researchers at HHU, who are in financial need through no fault of their own, can apply for a Study Completion Allowance (▸ p. 47, STIBET Studienabschlussbeihilfe) in the final phase of their studies or doctorate. ▸ Financial advice Prior to your stay, the following contact points are at your disposal for individual advice: ■ Düsseldorf Student Services: General financial advice studentenwerk-duesseldorf.de Beratung:Studienfinanzierung ■ HHU Equal Opportunities Office: Scholarships for doctoral researchers ■ Student Union Social Services Office (AStA-Sozialreferat, ▸ p. 37) ■ HHU scholarship unit (Zentrale Stipendienstelle HHU) Zentrale Stipendienstelle HHU Ms. Janine Janus M.A. +49 (0)211 81-12589 [email protected] Building 16.11 | Room 04.29 Mon 9.00 a.m. - 2.00 p.m. Wed noon - 4:00 p.m. 15 ▸ ▸Arrival ▸ Düsseldorf Airport and Main Station Düsseldorf Airport is one of the largest in Europe and possesses two railway-stations. The journey from the “Düsseldorf Flughafen Terminal” stop to Düsseldorf Main Station (Hauptbahnhof) by the No. 11 suburban train line (S-Bahn) takes about 12 minutes. dus.com bahnhof.de Bahnhofssuche:Düsseldorf Düsseldorf Main Station is connected to all international long-distance destinations. ▸ Travelling to HHU by bus or tram There are many different connections from Düsseldorf Main Station to HHU; each takes between 15 and 25 minutes. Please pick the right stop first on the map (▸ p. 64). hhu.de/Campusplan rheinbahn.de U-Bahn Haltestelle Fahrplan:Karten und Pläne vrr.de Uni-Kliniken Fahrplanauskunft Christophstraße Südpark Uni Ost / Botanischer Garten Universität Mensa Prof.-DessauerWeg Universität Mitte Universität West Universität Süd 16 U79 Straßenbahn 701 707 713 Bus 735 827 835 Schnellbus 836 SB50 SB56 Accommodation▸ ▸ The first nights If you come to Düsseldorf and have not yet got a room, youth hostels are an inexpensive place to stay. Some hotels and guesthouses also offer inexpensive overnight accommodation. ▸ Student halls of residence Student halls of residence are located near HHU as well as directly on campus. Since not all students can be offered a room, we recommend that you start looking for accommodation best of all whilst you are still at home. In order to be allocated a place in a hall of residence, please apply to Düsseldorf Student Services (Studentenwerk Düsseldorf), either at its office or online. Applications are considered on the basis of first come, first served. As soon as a place becomes available in the hall of your choice, you will be sent an offer. An overview of the halls of residence, fittings and fixtures, size and cost can be found on the website of Düsseldorf Student Services. Apart from the halls of residence of Düsseldorf Student Services, accommodation is available in: ■ The Kolping Youth Hostel (Katholisches Gesellenhaus) ■ The hall of residence of the Protestant Student Community (Evangelische Studierendengemeinde, ESG) ■ The YMCA (Christlicher Verein Junger Menschen Düsseldorf e.V., CVJM) Erasmus and exchange students receive a personal invitation to register at Düsseldorf Student Services. Please check your emails regularly. As soon as you receive an offer from the Düsseldorf Student Services you must confirm within a week. ▸ jugendherberge.de haus-stephanie.net bed-and-breakfast.de cvjm-duesseldorf-hotel.de Studentenwerk Düsseldorf Wohnanlagen Ms. Anja Bäumker +49 (0)211 81-13286 [email protected] Building 21.12 | Room 00.13 Mon + Thu 9.00 a.m. - noon studentenwerk-duesseldorf.de Wohnen/Bauwesen kolpinghaeuser.de esg-duesseldorf.de cvjm-duesseldorf.de HHU International Office Ms. Monika Lent-Öztürk +49 (0)211 81-10726 [email protected] Building 16.11 | Room 04.25 The iSOS team is happy to help you with any questions. hhu.de/isos 17 Accommodation ■ ▸ Private accommodation Apartments on the private market are generally more expensive than halls of residence. Most landlords additionally demand a deposit of up to three months’ rent, which is returned to you at the end of your tenancy agreement if there is no damage to the apartment. An agent’s commission generally amounts to two months’ rent plus VAT. You will find advertisements for accommodation in the newspaper, for example in the Saturday issue of the “Rheinische Post”, on the notice boards around the campus, as well as in the Main Library and the canteens. Abbreviations in accommodation adverts HHU International Student Orientation Service (iSOS) +49 (0)211 81-11582 [email protected] Building 16.11 | Room 04.27 Mon - Wed 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. Thu 9.00 a.m. - 12.30 p.m. Fri 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. hhu.de/isos facebook.com/groups/ Accom.International.HHU 18 2-Zi.-WHG 2 ZKDB + NK NR K Two-room apartment (Zweizimmerwohnung) Two rooms, kitchen (Küche), hall (Diele), bathroom (Bad) Plus utilities and common charges (Heating, gas, electricity, water and waste disposal) Non-smoker (Nichtraucher) Deposit (Kaution) The iSOS team is happy to support you to find accommodation. The iSOS team moderates an accommodation network on facebook. There you can search for accommodation in Düsseldorf and its surroundings. HHU students going abroad use the network to offer their flat or room for intermediate rent to exchange students coming to Düsseldorf. Landlords can also post flat advertisements in the network. Good to know▸ ▸ Weather and clothing ▸ The weather in Germany tends to be moderate. In the winter it can get very cold with temperatures as low as -10 ° C. The summer months are generally warm, but with temperatures over 30 ° C it can get very hot sometimes. Overall, the weather is rather capricious, so please bring with you both warm as well as light clothing. ▸ Public holidays The German State of North Rhine-Westphalia (NRW) has the following public holidays: New Year (Neujahr) 1st of January Good Friday (Karfreitag) Friday before Easter Easter Monday (Ostermontag) After the first full moon in spring Labour Day (Tag der Arbeit) 1st of May Ascension Day (Christi Himmelfahrt) On a Thursday 40 days after Easter Whit Monday (Pfingstmontag) 50 days after Easter Corpus Christi (Fronleichnam) On a Thursday in May or June German Unification Day (Tag der Einheit)3rd of October All Saints Day (Allerheiligen) 1st of November Christmas and Boxing Day (Weihnachten)25th and 26th of December ▸ “Sie” and “Du” Strangers and older persons as well as officials are addressed in Germany using the polite form of “Sie” and their surname. The possibility to change the form of address from “Sie” to “Du” must come from the older person or the person “of higher rank” in the given situation. The “Du” form is used in the case of children and young people. Younger people generally always use the informal “Du” from the first meeting onwards. Amongst students in Germany “Du” is the usual form of address. ▸ Equality In Germany, the dignity of all people is protected by the constitution. Men and women are equal and have the same rights and duties. This means that representatives of both genders must be treated with the same respect both in private and in public. Germany is home to people from many different countries with different religious and cultural backgrounds. It is important that everyone show consideration and tolerance towards each other. 19 FIRST STEPS ▸ Formalities ▸ Registering at your place of residence ▸ Residence permit ▸ Opening a bank account ▸ Enrolment ▸ Enrolment and re-registration ▸ ERASMUS students and exchange students ▸ Semester fee ▸ University identifier ▸ NRW Travel Pass ▸ International Student Identity Card ▸ On campus ▸ Finding your way around ▸ Eating and drinking ▸ Cashpoints, post and bookshop ▸ Safety on campus ▸ ▸Formalities at your place of ▸ Registering residence duesseldorf.de/buergerservice Amt für Einwohnerwesen In Germany, everyone has to register with the authorities. That is why you must register with the address where you are living in Germany within one week of entering the country. This also applies for students from abroad who only wish to study for one semester at HHU. Each time you move – even within Düsseldorf – you must register your change of address not later than a week after the move. You can register/re-register at the Residents’ Registration Office (Einwohnermeldeamt) or the municipal authorities (Bürgerbüro) in the suburb of Düsseldorf where you live. If you live outside Düsseldorf, please go to the Residents’ Registration Office in that town or city. ▸ Residence permit When registering at the Residents’ Registration Office, citizens of the European Union as well as nationals of Iceland, Liechtenstein, Norway and Switzerland automatically receive confirmation that residence for the purpose of study is permitted. You might have to provide evidence of health insurance cover and that you can finance your studies. duesseldorf.de/buergerservice Ausländerbehörde Nationals of other countries must go to the Immigration Office (Ausländerbehörde) before their entry visa expires or within 90 days after arrival and apply for a residence permit. An overview with the most important information about entry visas and residence permits can be found on Page 10 of this brochure. ▸ Opening a bank account study-in.de/money Many banks and savings banks offer students a bank account which is free of charge. There are also several online banks where you can open an account and manage money transactions through the Internet. Additional information is provided on the website “study in Germany”. hhu.de/isos To open an account you need the following documents: Passport or ID card, student ID card, certificate of enrolment or letter of acceptance and evidence of the address under which you have registered in Germany. The iSOS team is happy to help you with questions concerning the opening of a bank account. gelbeseiten.de dasoertliche.de/geldautomaten 22 Banks and savings banks (Sparkasse) that are located near to campus of HHU can be found in the “Gelbe Seiten”. Information about cashpoints in Düsseldorf is available on the website “Das Örtliche“. Two cashpoints are located on campus (▸ p. 64, see green € sign). Enrolment▸ ▸ Enrolment and re-registration Before you commence your studies, you must enrol at HHU. Your letter of acceptance contains details of when and where you can enrol and which documents you must provide. Your enrolment can only take place once you have completed in full all the documents listed in the letter of acceptance and submitted them on time. Enrolment at HHU is valid for one semester. If you want to continue your studies after one semester, then you must re-register within a specific period by paying your Social Contribution. If you miss the re-registration deadline (Rückmeldefrist), you will have to pay an administration charge. ▸ HHU Studierenden- und Prüfungsverwaltung (SPV) Servicehotline Mon - Fri 8.00 a.m. - 6.00 p.m. +49 (0)211 81-12345 [email protected] Building 16.11 | Room 04.41 - 04.55 hhu.de Documents required for your enrolment are originals, certified translations and copies of: ■ ■ ■ ■ Studium und Lehre: Rückmeldung Your school leaving certificate Language test certificates University diploma (if necessary) Additional documents (if necessary) If you have already started your study programme at another German university, you should also provide the certificate of enrolment of that university. Original documents that are written in English or French language must not be translated. In general, translations must be done by a certified translator. ▸ ERASMUS students and exchange students ERASMUS and other exchange students receive their letter of acceptance from the International Office, together with a list of the documents to be presented on arrival in Düsseldorf in order to enrol, as well as a personal invitation for their enrolment. Please pay the Social Contribution before the closing date stated in the letter by credit card at the International Office or by bank debit card at the Student Service Center (SSC). The obligation to re-register also applies for exchange students who wish to study at HHU for longer than one semester: Please pay the Social Contribution for re-registration via debit card or remittance at the SSC. If you are nominated for one semester but want to prolong your visit, you should first obtain the written consent of the ERASMUS Coordinator at your home university and of your ERASMUS Supervisor at HHU. Please present both consent declarations to the International Office. Then pay the Social Contribution for re-registration via debit card or remittance at the SSC. HHU International Office Ms. Monika Lent-Öztürk +49 (0)211 81-10726 [email protected] Building 16.11 | Room 04.25 upon arrangement via [email protected] 23 Enrolment ▸ hhu.de/semesterbeitrag ▸ Semester fee The semester fee (Semesterbeitrag) is a compulsory charge which must be paid by all students at the beginning of each semester. Most of it goes towards the NRW Travel Pass. Düsseldorf Student Services uses part of it for the halls of residence, canteens and nursery schools. A further part of the Social Contribution is for the Student Union. The level is set a new each semester. ▸ University identifier For the duration of your studies you receive a personal identifier (Uni-Kennung) and a corresponding email address. With the identifier you have access to a wide range of services. Identifier and email address can only be used once you have personally activated them for the first time. To activate your identifier and email account please visit the website of the ZIM. How to activate the system: 1. Enter your enrolment number as “User Name”. 2. Enter your initial password (which you can find in your enrolment documents) in the field marked “Password”. HHU Zentrum für Informationsund Medientechnologie (ZIM) Benutzerbüro +49 (0)211 81-13928 [email protected] Building 25.41 | Room 00.51 Mon - Fri 9.00 a.m. - noon zim.hhu.de/studierende 3. The page opens where you can make changes. Please ignore the misleading text “Your password has expired”, choose a new password and enter it. Confirm with “Yes”. 4. A window then appears with your email address and identifier (= User Name). Make a note of both. Each time you log in, enter the identifier (= User Name) and the password you have chosen. Only when logging in/using the system for the first time should you enter your enrolment number. ▸ NRW Travel Pass You can travel around the whole of North Rhine-Westphalia with the NRW Travel Pass (Semesterticket). You can use all buses, trams, city rail and trains with the prefixes S, RE and RB (2nd class). The area serviced by the Verkehrsverbund Rhein-Ruhr (VRR) additionally has the following special conditions: ■ On Saturdays, Sundays and public holidays as well as on all weekdays after 7.00 p.m. you can take a second person with you on your Travel Pass without them needing to buy a ticket. 24 ■ In addition, on Saturdays, Sundays and public holidays as well as on all weekdays after 9.00 a.m. you may take your bike with you free of charge. The Travel Pass is only valid in conjunction with photo ID. The following documents are regarded as photo ID: ID card, passport or International Student ID Card with a photograph, as well as officially authenticated copies. Enrolment ■ vrr.de Tickets wählen: Vielfahrer im VRR: Semesterticket It is not transferable and may not be laminated or stuck in. ▸ International Student Identity Card All students enrolled at HHU are entitled to the International Student Identity Card (ISIC). This card is internationally recognized proof of student status and permits concessions worldwide, including discounts for: ■ ■ ■ ■ ■ ■ ■ studenten-spartipps.de Public transport Magazine and newspaper subscriptions Insurance and bank accounts Mobile phone tariffs Contact lenses Swimming pools, theatres, cinemas and museums Notebooks and software. Full-time students receive their ISIC upon application to Düsseldorf Student Services (Studentenwerk Düsseldorf). Studentenwerk Düsseldorf Info-Point +49 (0)211 81-15777 It must include the following documents: ■ HHU student ID card ■ Passport or ID card ■ A passport photograph (36 x 30 mm) Building 21.12 | GF Mon - Thu 8.00 a.m. - 4.30 p.m. Fri 8.00 a.m. - 3.00 p.m. isic.de 25 ▸ ▸On campus Postal adress of HHU Heinrich-Heine-Universität 40204 Düsseldorf Deutschland hhu.de/ssc hhu.de/isos ▸ Finding your way around HHU is a campus university, which has the advantage that all faculties, central facilities, canteen and libraries are located directly on campus. A map of the campus is available on page 64 of this brochure. All buildings on campus have a two-part number (e.g. 24.41 for the University and State Library), which can be found at the top of each building section. The first part of the number refers to the area on campus, the second to the section of the respective building. All rooms also have a two-part number (e.g. 00.41). The first number indicates the floor on which the room is located. The number 00 shows that the floor is on a level with the road which runs through the campus from north to south. U1 means that the room is on a floor below that, 01 means the floor above etc. The second number is the room number. hhu.de/App You can use the app “myHHU” to navigate to a certain building. The App is available as free download in the authorized App Stores for Android and iOS (Apple). ▸ Eating and drinking On campus you can choose from the following restaurant facilities: Building | Facility Opening hours during the lecture period 21.12 Canteen Mon - Fri 11.30 a.m. - 3.00 p.m. 25.31 Canteen South (Süd) Mon - Fri 11.30 a.m. - 2.30 p.m. 21.11 Campus Vita Mon - Thu Fri 11.30 a.m. - 10.00 p.m. 11.30 a.m. - 3.00 p.m. 21.11 Bistro Uno cafeteria Mon - Thu Fri 8.00 a.m. - 5.00 p.m. 8.00 a.m. - 3.00 p.m. 24.41 EX LIBRIS (in the library) Mon - Fri 8.00 a.m. - 8.00 p.m. Sat + Sun 10.00 a.m. - 7.00 p.m. Faculties’ cafeterias Mon - Thu 8.00 a.m. - 5.00 p.m. Fri 8.00 a.m. - 3.00 p.m. 25.31 Cafeteria of the Faculty of Mathematics and Natural Sciences 22.02 Cafeteria of the Faculty of Medicine 23.11 Cafeteria of the Faculty of Arts and Humanities 26 Keep yourself up to date about the daily menu in the canteen with the app “myHHU”. You can purchase a canteen card (€ 2.50) at the pay desks of any cafeteria. Thereby, you need your HHU student ID card to verify that you are an enrolled student. If you return the card at the end of your visit, the remaining credit on the card will be payed back to you. ▸ Cashpoints, post and bookshop On campus ■ studentenwerk-duesseldorf.de Gastronomie:MensaCard On campus there is a Deutsche Bank cashpoint (in front of the canteen) and a Sparkasse cashpoint in the Main Library (▸ p. 31). A post box and a parcel station (Packstation) are located next to the bridge by the canteen. Stern Verlag Mon - Fri 9.00 a.m. - 6.00 p.m. In the “Stern Verlag” bookshop nearby, literature can be ordered and purchased. The delivery time for orders is generally one day. buchhaus-sternverlag.de ▸ Safety on campus Overall, the campus is extremely safe. HHU has nevertheless taken numerous precautionary safety measures. All relevant information to do with safety (walking escort service after dark, security at the University Hospital, email address for questions and suggestions to do with safety on campus) is contained in a handy brochure (Sicherheitskarte) which can be obtained free of charge from the Equal Opportunities Office (Gleichstellungsbüro) or can be downloaded from its website. Universitätsbuchhandlung HHU Gleichstellungsbüro Sicherheitskarte der HHU +49 (0)211 81-11527 Building 16.11 | Room 04.22 hhu.de/gleichstellung Sicherheit auf dem Campus 27 SERVICE AND SUPPORT AT HHU ▸ Service facilities ▸ HHU Student Service Center (SSC) ▸ Student and Examination Administration Department (SPV) ▸ International Student Orientation Service (iSOS) ▸ House of the University (HdU) ▸ Service Point ▸ University and State Library (ULB) ▸ Centre for Information and Media Technology (ZIM) ▸ Room for silence and prayer ▸ Support ▸ Equal Opportunities Office (Gleichstellungsbüro, GSB) ▸ Family Advice Office (Familienberatungsbüro, FBB) ▸ Nursery schools of Düsseldorf Student Services ▸ Social counselling by Düsseldorf Student Services ▸ Psychological advice by HHU’s Student Services ▸ Psychotherapeutic counselling ▸ HHU Officer for Students with Disabilities (BBST) ▸ Düsseldorf Student Services Advice Office ▸ Offices of the Student Union ▸ ▸Service facilities HHU Studierenden Service Center (SSC) Servicehotline +49 (0)211 81-12345 [email protected] Building 16.11 | GF on the left Mon - Fri 8.00 a.m. - 6.00 p.m. hhu.de/ssc twitter.com/HHU_Aktuell facebook.com/ Studierendenservice.hhu ▸ HHU Student Service Center (SSC) As the first and central point of contact, HHU Student Service Center (Studierenden Service Center) offers the following services: ■ Advice on enrolment, changing study programme, leave of absence and de-registration ■ Copies of enrolment ■ Re-registration certificates ■ Receipt and issue of application forms of the Student and Examination Administration Department (e.g. examination withdrawals) ■ Transcripts of records ■ Changes to name and address HHU’s Student Services also provide support through general study advice, coaching, psychological help for individuals and groups, advice on Masters programmes, courses, groups and workshops. HHU Studierenden- und Prüfungsverwaltung (SPV) Servicehotline Mon - Fri 8.00 a.m. - 6.00 p.m. +49 (0)211 81-12345 [email protected] Building 16.11 | Room 04.41 - 04.55 hhu.de Studium und Lehre HHU International Student Orientation Service (iSOS) +49 (0)211 81-11582 [email protected] Building 16.11 | Room 04.27 Mon - Wed 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. Thu 9.00 a.m. - 12.30 p.m. Fri 9.00 a.m. - 12.30 p.m. 1.00 p.m. - 5.00 p.m. hhu.de/isos 30 ▸ Student and Examination Administration Department (SPV) The Student and Examination Administration Department (Studierenden- und Prüfungsverwaltung, SPV) is responsible for: ■Applications ■ Enrolment, re-registration ■ Leave of absence ■ Reimbursement of semester fees ■ Changing study programme ▸ International Student Orientation Service (iSOS) The iSOS team offers advice for students from abroad about studying and living in Düsseldorf: ■ ■ ■ ■ ■ Information on visas Information on health insurance Help in finding accommodation Assistance with filling out forms Information about language courses and scholarships ▸ House of the University (HdU) Service facilities ▸ The house of the University (Haus der Universität, HdU) is located in the centre of Düsseldorf and serves as a place of information and advice, as well as for the exchange of research, culture and education. The events that take place in the House of the University address members of HHU and the Düsseldorf society. That are, e.g.: ■ ■ ■ ■ ■ Keynote presentations on scientific topics Discussions, concerts, readings Academic courses of General Studies Language courses Scientific conferences ▸ Service Point House of the University Schadowplatz 14 40212 Düsseldorf (Zentrum) +49 (0)211 81-10345 [email protected] www.hdu.hhu.de The Service Point can be reached 24 hours a day and offers: ■ ■ ■ ■ General information Campus directions and maps Lost property and security service at night Walking escorts to remote car parks on campus after dark (please inform the Service Point beforehand) ▸ University and State Library (ULB) HHU Service-Point +49 (0)211 81-11666 [email protected] Building 26.11 | Room 00.23 Use of the University and State Library (Universitäts- und Landesbibliothek, ULB) is free of charge for HHU members. The library card will be issued to you upon presentation of your student ID card and a form of photo ID (for example your passport) at the service counter in the Main Library. ULB opening hours Monday to Friday Saturday and Sunday 8.00 a.m. - midnight 9.00 a.m. - midnight Service Counter opening hours Monday to Friday 9.00 a.m. - 8.00 p.m. The ULB offers many services, such as: ■ Textbook collection (several copies of those books which are particularly in demand) ■ Reserve collection (selection of literature for a specific course; books can be copied or scanned at the ULB but not borrowed) ■ Group study rooms ■ Daily newspapers ■ Sale of course books (second-hand books at reasonable prices) Universitäts- und Landesbibliothek (ULB) +49 (0)211 81-12900 Building 24.41 Mon - Fri 8.00 a.m. - midnight Sa. und So. 9.00 a.m. - midnight www.ulb.hhu.de Informationskompetenz Lernen und Arbeiten 31 Service facilities ■ The ULB provides access to a wide variety of electronic scientific journals so that you can easily download papers from your home computer. In order to access the journals you need to be connected to the HHU network. Therefore, you have to install the VPN Client (▸ p. 59), which is available as free download on the website of the Centre for Information and Media Technology (ZIM). Please note: Coats, bags and umbrellas may not be taken to the reading floors. These can be left during the day for a deposit of € 2 in the lockers in the foyer of the Main Library. www.duesselbib.de HHU Zentrum für Informations- und Medientechnologie (ZIM) +49 (0)211 81-10111 [email protected] Building 25.41 | Room 00.53 Mon - Fri 9.00 a.m. - 6.00 p.m. zim.hhu.de/studierende Raum der Stille und des Gebets Building 25.22 | Room U1.26 Mon - Fri 8.00 a.m. - 8.00 p.m. 32 Apart from the Main Library, there are the specialist libraries, i.e. the Law Library in building 24.81 and the Medical Library in building 16.61. Both have the same opening hours as the Main Library. ▸ Centre for Information and Media Technology The Centre for Information and Media Technology (Zentrum für Informationsund Medientechnologie, ZIM) offers many services, including: ■ ■ ■ ■ ■ Online installation and activation of your personal identifier User advice (assistance and hotline in case of IT malfunctions) Users’ office (administration of uni identifiers and passwords, email accounts) Online rooms, PC workstations and printing facilities Provision of WLAN on campus (eduroam) ▸ Room for silence and prayer With its non-denominational room for silence and prayer (Raum der Stille und des Gebets), HHU gives students a possibility to retreat for prayer, meditation and tranquil reflection. Support▸ ▸ Equal Opportunities Office (GSB) The Equal Opportunities Officer (Gleichstellungsbeauftragte) represents the interests of all female students, doctoral researchers, lecturers, scientists, professors and all female staff at HHU. The officer pleads for equal opportunities for women and men. The Equal Opportunities Office (Gleichstellungsbüro, GSB) provides information about: ■ ■ ■ ■ ■ ■ Scholarships for doctoral researchers Scholarships and ways to finance studies for female students Studying as a parent Emergency fund for female students in financial difficulties Sexual harassment Safety on campus The office places special value on its training programme for (young) female researchers, which encompasses, amongst others, subject-specific English courses and seminars on time management, career planning and self-marketing. ▸ Family Advice Office (FBB) The Family Advice Office (FamilienBeratungsBüro, FBB) helps staff and students at HHU and the University Hospital who wish to balance their family life and career or studies. Advice is available on all family-related topics as well as on how to balance “Care and Career / Studies”. ■ During the school holidays the FBB organizes leisure activities for children of elementary school age. ■ A special FBB babysitter service facilitates contact between parents and babysitters and in this way helps to overcome childcare bottlenecks. ■ The DaddyTIME project (Projekt VäterZEIT) offers advice and support around the topic of fatherhood and is aimed at all fathers at HHU and the University Hospital. ▸ HHU Gleichstellungsbeauftragte (GSB) VD Dipl.-Ing. Sanda Grätz [email protected] HHU Gleichstellungsbüro Referentin der Gleichstellungsbeauftragten und Ansprechpartnerin für die Gruppe der Studierenden Ms. Selma Gündogdu M.A. +49 (0)211 81-11527 [email protected] Building 16.11 | Room 04.24 hhu.de/gleichstellung HHU FamilienBeratungsBüro Ms. Dipl.-Soz.-Päd. Petra Wackers +49 (0)211 81-10822 [email protected] Building 16.11 | Room 00.76 Mon - Fri 10.00 a.m. - noon 2.00 p.m. - 5.00 p.m. and by arrangement hhu.de/familienberatung hhu.de/vaeterzeit Nursing and baby-changing rooms ■ Nursing room in the Children’s Hospital (Building 13.41, Room 03.33; please enquire at the reception desk) ■ Baby-changing facilities in the O.A.S.E. (Building 16.61, Floor 01) 33 Support ▸ Studentenwerk Düsseldorf Soziale Dienste / Kindertagestätten Dipl.-Soz.-Päd. Judith Weiskircher +49 (0)211 81-15341 sozialberatung@ studentenwerk-duesseldorf.de Building 21.12 | Room 00.28 Mon + Wed 9.00 a.m. - noon Tue 12.30 p.m. - 2.30 p.m. studentenwerk-duesseldorf.de Kindertagesstätten ▸ Nursery schools of Düsseldorf Student Services Düsseldorf Student Services is the administrative body in charge of three nursery schools (Kindertagesstätten) in Düsseldorf (Abenteuerland, Grashüpfer, Die Kleinen Strolche) and one in Mönchengladbach (Campus-Zwerge). Qualified staff takes care of a total of 188 children in 11 groups of mixed ages. The various facilities take children aged between four months and when they start school. Grashüpfer is the first nursery school run by a student services organization in Germany and one of the first nursery schools in Düsseldorf to integrate handicapped children into a regular group. ▸ Social counselling by Düsseldorf Student Services The social counselling service (Sozialer Dienst) provides support for students in their everyday life as well as in difficult situations. Main topics include: ■ ■ ■ ■ ■ ■ ■ HHU Studierendenservice Psychologische Beratung Dipl.-Psych. Angelika Wuttke +49 (0)211 81-14934 Dipl.-Päd. Brigitte Albrecht +49 (0)211 81-10827 [email protected] Building 16.11 | GF on the right Tue 10.00 a.m. - noon sowie nach Vereinbarung hhu.de/psychologischeberatung 34 Childcare / nursery schools Advice and support in financial emergencies Help for disabled and chronically ill students Psychological assistance in emergency situations Advice on questions concerning social legislation Help for students from abroad Special insurance cover for students from abroad (short-term visits) ▸ Psychological advice by HHU’s Student Services The Psychological Advice Unit at HHU offers students help with mental problems whilst they are at HHU. The advice service includes individual or small group discussions as well as courses and seminars on topics such as stress reduction and coping with problems related to studying: ■ ■ ■ ■ The next exam seems like an insurmountable hurdle. It is difficult to concentrate on the subject matter. Studying is no fun, only pressure. Fear of exams and making presentations dominates your life. Confidentiality is an important aspect for psychological advice both for individuals as well as for small groups. The psychotherapists and all participants in the group are of course bound to secrecy. ▸ Psychotherapeutic counselling Support ▸ The following psychotherapy institutions are located near HHU: ■ University Hospital: Clinical Institute for Psychosomatic Medicine and Psychotherapy psychosomatische-medizin ■ HHU: Psychotherapeutic Outpatients Department (PIA) pia-duesseldorf.hhu.de ■ Clinic of the Rhineland Regional Association (Landschaftsverband Rheinland, LVR): Psychiatric-Psychotherapeutic Outpatients Clinic www.rk-duesseldorf.lvr.de ▸ HHU Officer for Students with Disabilities (BBST) www.uniklinik-duesseldorf.de/ Beauftragter der HHU für Studierende mit Behinderung und chronischer Erkrankung Prof. Dr. med. Matthias Franz UKD – Klinisches Institut für Psychosomatische Medizin und Psychotherapie The team of the HHU Officer responsible for students with disabilities and chronic illnesses (Beauftragter der HHU für Studierende mit Behinderung und chronischer Erkrankung) offers: ■ Advice and help with study restrictions as a result of disability or illness ■ Compensation for disadvantages in exam situations ■ Support for mental problems A social worker and two further social workers that are in their year of acknowledgement are responsible for providing advice and concrete support for disabled or chronically ill students at HHU. Beratungsstelle des Beauftragten für Studierende mit Behinderung und chronischen Erkrankungen Ms. Katja Will, B.A. +49 (0)211 81-15801 Building 25.22 | Room 00.60 Two student assistants provide further support. They accompany students, help them to obtain the literature required and to overcome any barriers. Ms. Maren Borm, BA. +49 (0)211 81-13213 +49 172 209 391 8 Building 28.01 | Room 01.17 The EuroKey for the disabled lavatories can be borrowed for a cash deposit of € 20. If no longer used, the key should be returned. [email protected] Enabled Access (Campus Barriere Frei, CBF CBF) “Enabled Access” is a working group run by and for students who are disabled or suffer from a chronic illness. The group meets regularly in a relaxed atmosphere during the semester. The meetings are open to everyone. Suggestions on the topic of disabled access are welcomed. Several times a year guest lectures by external speakers from the fields of business, social affairs and culture take place. Dates and times can be found on the website of the advisory office for students with disabilties. Offene Sprechstunden Building 16.11 | Room SSC Mon 2.00 p.m. - 4.00 p.m. Building 25.22 | Room 00.60 Thu 10.00 a.m. - noon or by arrangement Studentische Mitarbeiterinnen und Mitarbeiter +49 (0)211 81-15801 [email protected] hhu.de/bbst 35 Support ▸ Studentenwerk Düsseldorf Behinderten-Beratungsstelle Mr. Roland Schmiedel +49 (0)211.81-11323 behindertenberatung@ studentenwerk-duesseldorf.de Building 21.12 | Room 00.10 Termine nach Vereinbarung studentenwerk-duesseldorf.de Beratung AStA-Sekretariat +49 (0)211 81-13281 [email protected] Building 25.23 | Room U1.44 (hinter der ULB, beim SP-Saal) ▸ Düsseldorf Student Services Advice Office The office advises students and prospective students who are disabled or chronically ill (Behinderten-Beratungsstelle) as well as their parents on the following topics: ■ ■ ■ ■ ■ ■ ■ Study planning and assessment of individual assistance requirements Financing of studies and additional requirements as a result of disability Scholarship applications and possibly endorsement Disadvantage compensation rules with regard to studying and examinations Handling of formalities for disabled persons (passes, applications, safety) Coordination of psycho-social and practical care Help with contacts and correspondence (to/with the Officer for Students with Disabilities, Academic Advisors, lecturers) ▸ Offices of the Student Union The AStA-offices are divisions of the Student Union. The fellow students were elected as officers by the student parliament and provide a broad variety of services for students. Referat für Barrierefreiheit [email protected] Building 25.23 | Room U1.56 ■ Accessibility Office (Referat für Barrierefreiheit) serves as a contact point for students with and without disabilities/chronic illnesses. It explores ways to remove existing barriers to their studies. Fachschaftsreferat [email protected] Building 23.31 | Room 00.22 ■ Student Committee Office (Autonomes Fachschaftsreferat) supervises, coordinates and networks the various student committees and coordinates induction events for first-semester students. Frauenreferat [email protected] Building 25.23 | Room U1.56 ■ Office for Female Students and Staff (Autonomes Frauenreferat) addresses all women at HHU. Women’s literature and films can be found in Virginia’s Café, a lounge and quiet room for female students. Finanzreferat [email protected] Building 25.23 | Room U1.46 ■ Finance Office (Finanzreferat) manages and controls the budget of the Student Union and supports its offices’ fund acquisition. Budgeting is based on the regulations on budgetary and economic management of student bodies (Verordnung über die Haushaltsund Wirtschaftsführung der Studierendenschaften NRW). Hochschulpolitikreferat [email protected] Building 25.23 | Room U1.46 ■ University Policy Office (Hochschulpolitikreferat) has three thematic priorities: “elementary students’ interests”, “campus orga nization” and “political education”. Referat Internat. Studierende [email protected] Building 25.23 | Room U1.50 ■ International Students Office (Referat für internationale Studierende) helps students from abroad in their everyday life and dealing with authorities, as well as in organizing intercultural events. 36 Support ■ ■ IT-Office (IT-Referat) supplies all Student Union offices with computers and takes care of the Student Union’s IT, e.g. setting up a new e-mail address or installing a printer. IT-Referat [email protected] Building 25.23 | Room U1.41 ■ Communications Office (Kommunikationsreferat) is responsible for the Student Union’s public relations and takes care of its website and facebook presence. Kommunikationsreferat [email protected] Building 25.23 | Room U1.54 ■ Cultural Affairs Office (Kulturreferat) organizes jam sessions, concerts and theatre performances. These take place on Tuesday evenings during the vacations. It organizes also the annual “Sommerkult-Musikfestival”. Kulturreferat [email protected] Building 25.23 | Room U1.41 ■ Press Office (Pressereferat) publishes HHU’s student newspaper “CampusD”. Articles or readers’ letters are always welcome. Pressereferat [email protected] Building 25.23 | Room U1.58 ■ Social Affairs Office (Sozialreferat) offers support and advice on how to finance studies, social benefits, NRW Travel Pass, legal issues and money problems. Sozialreferat [email protected] Building 25.23 | Room U1.48 ■ University Sports Office (Hochschulsportreferat) organizes and promotes sports at the University and stages various sporting events, e.g. “Sport Dies”, “Uni-Liga” or parties in the student parliament hall (SP-Saal). Hochschulsportreferat [email protected] Building 25.23 | Room U1.43 ■ Gay Office (Schwulenreferat) helps with questions about gay life and is a point of contact for protection from discrimination. The office invites students to a coffee during the lunch break and to participate in weekly events. Schwulenreferat [email protected] Building 24.21 | Room 00.27 ■ LesBi Office (LesBi-Referat) takes care of questions concerning women’s lesbian and bisexual life. Students who are looking for advice or someone to talk to are welcome. The office organizes several recreational activities. LesBi-Referat [email protected] Building 25.23 | Room U1.49 ■ Office for Environment and Sustainability (Referat für Umwelt und Nachhaltigkeit) provides information and advice on ecology topics. Old energy-saving light bulbs, CDs and batteries can be handed in for disposal. Referat für Umwelt und Nachhaltigkeit [email protected] Building 25.23 | Room U1.45 37 STUDYING ▸ Study start ▸ HHU Welcome Week ▸ Induction events ▸ Lecture timetable ▸ Individual timetable ▸ Student Portal ▸ E-learning ▸ Tutorials for students from abroad ▸ “Mate-For-You” buddy programme ▸ Obtaining qualifications ▸ Modules und credit points ▸ Lectures and academic courses ▸ Examinations and proof of attendance ▸ Student Academy ▸ Certificate in “Intercultural Competence” ▸ Study advice ▸ Subject-related advice ▸ Advice from HHU’s Student Services ▸ Advice from the Student Union ▸ Stays abroad ▸ Completing your studies ▸ The DaKa Study Completion Loan ▸ Study Completion Allowance ▸ HHU Alumni Coordination Unit ▸ ▸Study start HHU Welcome Week 1 - 4 October 2014 Studium Universale +49 (0)211 81-10496 [email protected] www.zsu.hhu.de/interkulturelles hhu.de/studienstart ▸ HHU Welcome Week All new students from abroad are warmly invited to “HHU Welcome Week” at the start of the winter semester. In the framework of lectures, workshops and excursions you will learn more about your host country’s culture, history and economic and political system. You will also gain insight in the study organization of HHU and make first contacts. The credit points collected during “HHU Welcome Week” can count towards the compulsory electives in your study programme. ▸ Induction events At the beginning of your studies, various institutions and groups at HHU will provide you with information on syllabus, study organization and subject-specific requirements. Please make use of the events in order to make contacts and get your studies off to a good start: ■ Official welcoming of first-semester students On 6 October 2014 there will be a major event at which the president of HHU will welcome all first-semester students. Afterwards you can visit the information stands, where a large number of HHU institutions and central facilities will present themselves. ■ Introduction to the study programmes Lecturers will give you all the key information you need regarding study requirements. ■ Induction events by the Student Committees esag.hhu.de At the beginning of the semester, the Student Committees organize induction events lasting 1-3 days with tips on syllabus and everyday student life. ■ Orientation tutorials during the semester hhu.de/orientierungstutorien 40 During the first semester, tutors offer assistance in organizing your studies and understanding the Study and Examination Regulations and introduce you to your subject and its specific working techniques. ▸ Lecture timetable Study start ▸ HIS-LSF, the online lecture timetable, contains detailed information about current and past courses. When planning your personal timetable you need to bear in mind that many courses require that you sign up before the lecture period commences. You will have received your login data together with your enrolment confirmation. ▸ Individual timetable hhu.de/Vorlesungsverzeichnis At German universities, students are required to draw up their individual timetables on their own – with the exception of Medicine, Law, Pharmacy and Dentistry. The timetable consists of compulsory modules as well as courses and seminars which you can choose freely from the syllabus. In almost all Study and Examination Regulations you will find a model timetable which shows what courses or modules should ideally be completed in what order and semester. Take part in the induction events run by the Student Committees for help in compiling your timetable. Should you encounter any problems, please contact the Academic Advisor responsible for your subject. All courses at HHU are listed in the electronic course overview (Vorlesungsverzeichnis). There you can find the range of courses of your study programme and obtain additional information on the courses (e.g., lecturer, place and time, or participation conditions of a course). ▸ Student Portal The Student Portal allows you fast and easy access to important information, useful services and any material you might require related to your studies. To log in, you need your identifier. From the Student Portal you have direct access to further systems, such as your Main Library user account, the University email system and ILIAS, the e-learning platform. ▸ E-learning portale.uni-duesseldorf.de HHU uses the open source, web-based learning management system ILIAS and other e-learning tools to provide you with material from lectures. “ILIAS” means “Integrated learning, information and work cooperation system” (in German “Integriertes Lern-, Informations- und Arbeitskooperations-System”). The system offers you opportunities for cooperations and collaborations with lecturers as well as with fellow students. 41 Study start ■ HHU International Office [email protected] hhu.de/io-tutorials ▸ Tutorials for students from abroad In many subjects at HHU there are special tutorials for students from abroad. These address such topics as study techniques, methodical approaches as well as Study and Examination Regulations. In addition, the tutors assist with general organization and review the material covered in seminars and lectures throughout the semester. ▸ “Mate-For-You” buddy programme HHU aims to improve the integration of our students from abroad into life at our university and offers all students the opportunity to find international friends and gain intercultural experience. The “Mate-For-You” buddy programme brings each student from abroad (World Mate) together with a student from Germany (Home Mate). HHU International Office Each semester, the International Office organizes different events for the mates. Further, a group of regulars (Stammtisch) meets in a pub once a month. [email protected] hhu.de/mate-for-you 42 Please visit the website of the International Office for additional information about the programme and the registration. Obtaining▸ qualifications ▸ Modules and credit points ▸ Bachelor and Masters programmes are organized in modules that extend to one semester or two semesters. Each module consists of several thematically related courses and must be completed by examinations. You obtain credit points for each completed module. Thereby, one credit point equals about 30 hours of work. In order to complete your studies a specific amount of credit points which depends on the study regulations of the respective study programme is required. For instance, 180 to 240 credit points might be required to complete a Bachelor programme and 60 to 120 credit points to complete a Masters programme. Information for ERASMUS students Please ask in advance which HHU courses are eligible for credit transfer at your home university and complete a Learning Agreement. To transfer credit points of courses of HHU to your home institution, your lecturers should certify that: ■ you participated in a course ■ you passed the examination To receive a transcript of records, please collect all required confirmations and certificates of your lecturers and submit them to the ERASMUS supervisor of your study programme – preferably four weeks before the end of the semester. ▸ Lectures and academic courses The following types of lectures and courses are usually offered at HHU: Lectures (Vorlesungen), seminars (Seminare) and courses (Kurse), tutorials (Tutorien) and exercises (Übungen), revision courses (Repetitorien) and colloquiums (Kolloquien). Beyond that, you can set up working or learning groups together with fellow students in order to repeat the content of lectures or seminars and to prepare for examinations. 43 Obtaining qualifications ▸ ▸ Examinations and proof of attendance Which examinations you have to take during your studies at HHU is detailed in the Examination Regulations for your subject. These regulations contain the legally binding requirements needed to attain the targeted qualification. There are different types of examinations, e.g. written tests or oral exams. What is colloquially known as a “Schein” is proof of achievement or attendance and documents your active and regular participation in courses. There are “Scheine” which you are required to obtain in order to be admitted to module exams or the final exam as well as for the awarding of credit points. Details can be found in the relevant Examination Regulations. In some study programmes it is possible to register online for examinations. Please enquire in your department. You will find your individual study and exam data in HIS-LSF, the online lecture timetable. ■ Examination procedures HHU Studierenden- und Prüfungsverwaltung (SPV) Servicehotline Mon - Fri 8.00 a.m. - 6.00 p.m. +49 (0)211 81-12345 Building 16.11 | Room 04.41 - 04.55 hhu.de/Pruefungsamt Examination procedures for all Bachelor and Masters programmes, the soon to be discontinued Diploma programmes, in Dentistry (State Examination) as well as in Law (Intermediate Examination and Special Subject Examination) are handled by HHU’s Student and Examination Administration Department (Studierenden- und Prüfungsverwaltung). Responsibility for all examinations in Pharmacy and Medicine as well as for the State Examination in Law lies with the state examination offices (Staatliche Prüfungsämter). ■ Sickness If you are ill on the day of the examination, you are obliged to tell the examiner before the exam and to contact the Student and Examination Administration Department to avoid the examination being counted as an unsuccessful attempt or a fail (“nicht bestanden”). Please use the relevant form on the website of HHU’s Student and Examination Administration Department. Depending on your subject, you might be obliged to present a doctor’s certificate or even one from a public health officer. Certificates for the Immigration Office Students from abroad who are not citizens of the EU are required to submit regular proof of their study progress to the Immigration Office. You can apply for such a certificate at the Student and Examination Administration Department and usually collect it from there on the following working day. 44 ▸ Student Academy The Student Academy is an interfaculty central academic unit of HHU. It encourages students to take interdisciplinary education and provides opportunities to gain additional skills and key qualifications. It consists of five departments: ■ General Studies (ZSU) Through the General Studies (Studium Universale) programme students have the opportunity to acquire key skills for academic study and career, look beyond the boundaries of their individual subject and learn how to interpret the knowledge they have already gained in their studies in a new way and position it in an overall context. The General Studies programme offers interdisciplinary and cross-faculty courses, free workshops at the “Transferable Skills Academy” and lecture series at HHU and in the city of Düsseldorf. ■ German as a foreign language (DaF) HHU students may take part free of charge in the German language programme (Deutsch als Fremdsprache, DaF) parallel to their studies. It includes basic and advanced courses as well as events on the history of Düsseldorf. ■ Language Centre (SPZ) HHU’s Student Academy offers a broad programme in about 20 languages from Arabic to Chinese, English, Polish, Spanish and Turkish, which is tailored to students’ requirements. In addition, internationally recognized tests in the world languages of English, Spanish and Chinese are organized. ■ The KUBUS programme The KUBUS programme encompasses a wide variety of workshops, seminars and modules for the acquisition of key vocational skills and practical qualifications. Courses and credit points can count towards the compulsory electives in your study programme. ■ Career Service The Career Service advices and supports you in preparing for the application process. It offers résumé checks, tips for your application strategy, potential analysis, mock interview, coaching, workshops and seminars. It cooperates with employers, presents company profiles, and organizes company visits. ▸ Certificate in Obtaining qualifications ■ www.studierendenakademie. hhu.de Studium Universale (ZSU) Mr. Dr. Christoph auf der Horst +49 (0)211 81-10496 [email protected] Building 25.13 | Room 00.37 www.zsu.hhu.de Deutsch als Fremdsprache (DaF) +49 (0)211 81-12946 [email protected] Building 25.13 I Room 00.34 deutschkurse.de Fremdsprachen lernen (SPZ) +49 (0)211 81-15229 [email protected] Building 25.13 | Room 00.39 spz.hhu.de KUBUS-Programm +49 (0)211 81-12427 [email protected] Building 25.13 | Room 00.38 kubus-programm.de Career Service hhu.de/careerservice “Intercultural Competence” The certificate (Zertifikat Interkulturelle Kompetenz) attests your international and intercultural commitment. Awarded by the General Studies programme and the International Office, it represents a valuable document for your CV. To attain it you must provide evidence of three of the following four elements: Experience abroad, language proficiency, intercultural skills and international commitment. www.zsu.hhu.de/interkulturelles 45 ▸ ▸Study advice hhu.de/fachstudienberater asta.hhu.de Referate:Fachschaftenreferat Studierenden Service Center (SSC) +49 (0)211 81-12345 [email protected] [email protected] [email protected] Building 16.11 | GF on the right Tue + Thu 10.00 a.m. - noon 2.00 p.m. - 4.00 p.m. Erstsemestersprechstunden 15 September to 15 November 2014 Building 16.11 | Room 00.24, 00.26, 00.28 Fri 10.00 a.m. - noon hhu.de/coaching hhu.de/gruppen AStA Lernberatung Mr. Dipl.-Päd. Roland Bossong Mr. Dipl.-Päd. Philippe Hitpass [email protected] HHU International Office Studium / Praktikum in Übersee +49 (0)211 81-15364 Studium / Praktikum in Europa +49 (0)211 81-10220 Building 16.11 | Room 04.30 + 32 hhu.de/internationales 46 ▸ Subject-related advice Academic Advisors are professors or academic staff who can answer your questions on individual study programmes during your studies (Fachstudienberatung). Members of the Student Committees (Fachschaften) will help with your subject-related questions as well. ▸ Advice from HHU’s Student Services ■ Consultation hours Student Services offer individual advice on topics such as changing subject and organization or termination of studies. In addition to the normal opening hours, there is a special consultation session (Erstsemestersprechstunde) each Friday for questions from students in their first or second semester. ■ Coaching Apart from general advice on studying, there is also the possibility in “difficult” phases of your studies to receive longer term supervision and support in the framework of a free coaching programme. Coaching can be organized both as personal discussions as well as via chat and telephone, depending on individual requirements. Confidentiality is maintained throughout. ■ Groups, courses, workshops Student Services offer workshops for specific groups. Topics range from exam nerves, coping with stress and autogenic training to help with completing your studies. Student Services also provide information and advice on entering a profession and careers. ▸ Advice from the Student Union The Student Union offers assistance in the form of advice for individuals and groups as well as workshops to anyone with exam nerves or writer’s block or worried about courses or who otherwise finds themselves in a difficult study situation (AStA Lernberatung). ▸ Stays abroad Many employers in Germany use a stay abroad as a selection criterion for job applicants. Are you interested in going abroad for a study visit, an internship, a research visit or further training? The International Office is happy to advise you. Detailed information on funding and scholarships for stays abroad can be found on HHU’s “International” website. ▸ Completing▸ your studies The DaKa Study Completion Loan The Student Loan Association in NRW (Darlehenskasse der Studentenwerke, DaKa) grants loans to Bachelor and Masters students to help them complete their study programme. Students can apply to Düsseldorf Student Services for such a loan during the 18 months before the end of their studies. ▸ Studentenwerk Düsseldorf Ms. Heike Raupach +49 (0)211 81-13381 [email protected] Building 21.12 | Room 00.07 The interest-free loan must be repaid within twelve months at the latest after the end of the payment phase. There is no legal claim to a loan. ▸ Study Completion Allowance daka.akafoe.de HHU International Office Each year, HHU’s International Office grants Study Completion Allowances (Studienabschlussbeihilfen) to help Bachelor and Masters students and doctoral researchers from abroad to complete their studies. They are intended for students in the last phase of their studies or doctorate who are in financial need through no fault of their own. Applications can be submitted no earlier than 12 months before the expected end of the studies or doctorate. ▸ HHU Alumni Coordination Unit After graduation, there are numerous ways to become involved as an HHU alumni or alumna and stay in touch with your fellow students. Faculties, institutes and departments have each founded their own alumni organizations and welcome your participation and commitment. The central HHU Alumni Coordination Unit bundles all information regarding alumni initiatives and reports on news from the areas of academia, research and campus life. Ms. Monika Lent-Öztürk +49 (0)211 81-10726 [email protected] Building 16.11 | Room 04.25 Stipendien-Sprechstunde Tue 11.00 a.m. - 1.00 p.m. HHU Alumni-Koordinationsstelle Ms. Jana-Catharina Rether +49 (0)211 81-10897 [email protected] Building 16.11 | Room 01.96 hhu.de/alumni 47 LIFE ON CAMPUS AND IN DÜSSELDORF ▸ Cultural offers ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ Cultural programme of the International Office Events programme of Düsseldorf Student Services Choir and orchestra Botanical Garden Cultural hotspot at the Main Library Student Committees Sport at the University Student Union’s Cultural Affairs Office Drama groups University Radio Clubs and initiatives Church communities ▸ Working ▸ ▸ ▸ ▸ Legal parameters Internships Placement service for jobs and internships Company visits ▸ Tips and advice ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ ▸ Visiting the doctor and medication Local authorities’ hotline Festivities in Germany Cell phone and landline Internet Opening hours and punctuality Post Smoking ban Recycling and deposit Travel TV and radio licence Wireless LAN VPN Client ▸ ▸Cultural offers HHU International Office Kulturprogramm Mr. Dr. Torsten Enge Mr. Seydou Nourou Touré +49 (0)211 81-11567 [email protected] Anmeldung Building 16.11 | GF on the left Tue + Thu noon - 2.00 p.m. www.kultur.hhu.de facebook.com/HHU.international Studentenwerk Düsseldorf (STW) Mr. Milan Grigull +49 (0)211 81-15083 [email protected] Building 21.12 | Room 00.09 Mon - Fri 9.00 a.m. - 1.00 p.m. studentenwerk-duesseldorf.de Internationales:Veranstaltungen HHU Unichor Deputy director Mr. Mathias Staut Rehearsal: Wed 7.15 p.m. - 9.30 p.m. Building 22.01 | Lecture hall 2A hhu.de/unichor HHU Universitätsorchester Rehearsal: Thu 7.00 p.m. - 9.30 p.m. Building 23.01 | Lecture hall 3A hhu.de/orchester 50 ▸ Cultural programme of the International Office The cultural programme of the International Office offers students, doctoral researchers and visiting scholars a wide variety of excursions and visits to museums, exhibitions, concerts and cinemas in Düsseldorf and North Rhine-Westphalia. The offer also includes the attendance at theatre and opera performances. The International Office invites you to participate in its programme, explore culture in Düsseldorf and North Rhine-Westphalia and make German and international friends at the same time. The current programme is available on HHU’s “International” website. Please visit HHU’s International Office on facebook in order to connect with other international students or doctoral researchers. There you can also get informed about events and activities on campus. ▸ Events programme of Düsseldorf Student Services Student Services offer a wide and varied programme of events for all universities in Düsseldorf. It includes visits to political and cultural institutions in Düsseldorf, excursions in the surrounding area and to other cities as well as trips to neighbouring countries. Information about these events can be found on the website of Düsseldorf Student Services. ▸ Choir and orchestra Musicians wanted! Would you like to join a choir or orchestra? Do you want to meet nice people and play some music or sing, have fun and enjoy a new challenge? HHU’s choir (Unichor) and orchestra (Universitätsorchester) are happy to welcome new members. ■ Choir The choir rehearses once a week during the semester. A concert is given at the end of each semester. Anyone who likes to sing and is able to rehearse on a regular basis is most welcome. ■ Orchestra Anyone who enjoys classical music and plays an instrument is welcome to join the orchestra. If you are interested, please make an appointment for an audition. ▸ Botanical Garden In the south of the campus lies the Botanical Garden with its glass cupola. As an oasis and place for research and teaching, it invites you on a journey of relaxation and discovery. There are around 6,000 plants species from almost all corners of the globe, beehives, a farm garden and a medicinal herb garden, a scent and stink garden, an alpinum, a moor and many other things. Further, exhibitions on the topic of “Nature and Garden”, take place in the Botanical Garden on a regular basis. ▸ Cultural hotspot at the Main Library Cultural offers ▸ Botanischer Garten der HHU [email protected] Building 29.01 www.botanischergarten.hhu.de Universitäts- und Landesbibliothek (ULB) Culture is where people meet. The University and State Library (Universitäts- und Landesbibliothek) uses its highly popular foyer and the facilities of the Law Library to present alternating exhibitions. HHU staff members present their research projects and Düsseldorf artists display their work. www.ulb.hhu.de The Student Committees (Fachschaften) in the individual departments organize a variety of events, projects and activities. An overview of current offers is available on the Student Union’s website. asta.hhu.de ▸ Student Committees ▸ Sport at the University More than 70 sports disciplines are on offer at HHU. Apart from a few exceptions (e.g. horse riding, sailing, tennis, squash, snowboarding etc.) all courses are free of charge for HHU students. You can join most courses at any time without prior registration. Registration for all other courses is handled by the Student Union’s Sports Office (AStA Sportreferat). The current programme is available on the website of the Student Union’s Sports Office. ▸ Student Union’s Cultural Affairs Office The Student Union’s Cultural Affairs Office (AStA Kulturreferat) organizes concerts, theatre performances, jam sessions and games evenings. In addition, student initiatives and committees may use the office’s sound and lighting equipment. ▸ Drama groups Various drama groups meet regularly on campus, such as the Spanish group “ANIMÁteatro” or the Student Committee’s group “Die Chemiker” as well as the drama group of the Department of Experimental Psychology. Building: 24.41 AStA Sportreferat [email protected] Building 25.23 | Room U1.43 hhu.de/hochschulsport AStA Kulturreferat asta.hhu.de Referate:Kulturreferat:Projekte phil-fak.uni-duesseldorf.de Institut für Romanistik: Studium: Spanische Theatergruppe: ANÍMAteatro [email protected] facebook.com/diechemiker/ info [email protected] 51 Cultural offers ■ Hochschulradio Düsseldorf [email protected] hochschulradio-duesseldorf.de ESN Düsseldorf [email protected] Düsseldorf-aktiv.net Building 23.21 | Room U1.64 Wed 6.00 p.m. - 8.00 p.m. duesseldorf-aktiv.net Thomas Mann-Gesellschaft Düsseldorf (TMGD) thomasmann-duesseldorf.de Debattierclub [email protected] debate.de Katholische Hochschulgemeinde Hochschulpfarrer Jürgen Hünten +49 (0)211 93-4920 [email protected] Merowingerstraße 170 40225 Düsseldorf khg-duesseldorf.de Evangelische Studierendengemeinde Pfarrerin Nicola Stricker +49 (0)211 34-6268 [email protected] Johannes-Weyer-Straße 7 40225 Düsseldorf Beratung für ausländische Studierende Ms. Renate Dörner Sozialarbeiterin [email protected] esg-duesseldorf.de Café Atempause Building 25.23 | Room U1.63 Mon - Fri 2.00 p.m. - 5.00 p.m. 52 ▸ University Radio On 97.1 VHF you can listen round the clock to the programme for students by students – music, campus life, university politics, sport and culture in Düsseldorf and nearby. Düsseldorf University Radio (Hochschulradio) offers courses which allow first forays into journalism and where you can gain a qualification in the areas of radio broadcasting, journalistic work, media management and speaking with a microphone. And then put this into practice live on air. ▸ Clubs and initiatives ■ The Erasmus Student Network Düsseldorf (ESN) organizes a programme of events each semester for the ERASMUS community and its friends. ■ Düsseldorf-aktiv.net is a local voluntary initiative. Amongst others it offers a mentoring programme for students from abroad and organizes discussion groups on a regular basis where learners of German come together with local citizens and have the opportunity to practise their knowledge of German (from Level A2 upwards). ■ The Thomas Mann Society Düsseldorf (Thomas Mann-Gesellschaft Düsseldorf TMGD) aims to promote to the general public research related to Thomas Mann by organizing readings, book presentations and guided tours. ■ The debating club meetings focus on disputing standpoints together and the fun which can be had from a good argument. Anyone who wants to watch or join in is always welcome. ▸ Church communities ■ Within the Düsseldorf Association of Catholic Students (Katholische Hochschulgemeinde Düsseldorf, KHG) members of all universities in Düsseldorf can come together to attend a service and experience belief. The KHG also offers advice sessions, spiritual support, pastoral care, support in your search for sources of funding and provides contacts and information in difficult life situations. ■ The Düsseldorf Association of Protestant Students (Evangelische Studie rendengemeinde Düsseldorf, ESG) is part of the Protestant Church and its events, church services, psychological counselling and spiritual support are open to all university members in Düsseldorf. It organizes events for German and international students to establish new contacts. ■ “Atempause café” is run jointly by the ESG and the KHG. Volunteers look after the café and students may also get involved. Once in a month a lunchtime prayer session takes place which is announced on the websites of ESG and KHG. Working▸ ▸ Legal parameters ▸ As a student from a country in the European Union (EU) or the European Economic Area (EEA) you enjoy the same legal rights in terms of employment as German students. You may work as much as you like within the framework of the relevant legal provisions. However if you want to work more than 20 hours a week, you will have to pay social security contributions. As a national of any other country, you may work 120 full days or 240 half days per calendar year parallel to your studies. Those days are counted on which you actually work. Public holidays, vacations and other days on which you do not work do not count. If you want to work more, you require a permit from the Federal Employment Agency (Agentur für Arbeit) and the Immigration Office (Ausländerbehörde). In addition to the 120 approval-free days, you may work at the University as a research or student assistant without this requiring approval and with no time restrictions. The same applies for university-related activities which are linked to your studies in organizations close to the University, e.g. as tutor in halls of residence belonging to Düsseldorf Student Services. Agentur für Arbeit Düsseldorf [email protected] Participants in the preparatory language courses and colleges (Studienkolleg) may only work with permission from the Immigration Office as well as the Federal Employment Agency and (at first) only in the vacations. If you have a contract of employment, you require an income tax card (Lohnsteuerkarte) and under certain circumstances might have to pay tax and social security contributions. ▸ Internships Grafenberger Allee 300 40237 Düsseldorf arbeitsagentur.de daad.de If the internship is an obligatory part of your studies, this is known as a “compulsory internship”. In this case you do not require a work permit. The days spent undertaking the compulsory internship are not deducted from the 120 legally permitted work days. The same applies for compulsory internships undertaken to compile a final paper. For a voluntary internship which is not a fixed component of a study programme the following applies: Students from an EU or an EEA country have free access to the German labour market and do not require a work permit. Students from all other countries must use their approval-free 120 full days or 240 half days for their voluntary internships. For longer internships you need the approval of the Immigration Office and the Federal Employment Agency. ▸ Placement service for jobs and internships On “Stellenwerk Düsseldorf”, HHU’s job portal, students and graduates can find suitable student jobs, jobs as assistants at HHU and internships quickly and easily. HHU Studierendenakademie Career Service +49 (0)211 81-10862 [email protected] Building 16.11 | Room 01.80 Tue 9.00 a.m. - 11.00 a.m. 1.00 p.m. - 3.00 p.m. hhu.de/careerservice stellenwerk-duesseldorf.de 53 Working ■ Job adverts are also displayed on the notice boards in the departments and around the campus. Also useful are regional and local newspapers, such as the “Rheinische Post”, which normally has a jobs section each Wednesday and Saturday. hhu.de/media-rookies phil-fak.uni-duesseldorf.de Institut für Sozialwissenschaften: Zentrale Einrichtungen: Praktikumsbüro Apart from that, it is worthwhile taking a regular look at non-regional job exchanges on the Internet. Particularly if you are seeking an internship or job in the areas of media, culture and society, HHU’s MEDIA-ROOKIES website is a good place to look. The Internship Office in the Department of Social Sciences organizes vocational internships. ▸ Company visits The Career Service organizes visits to companies in Düsseldorf and the surrounding area. HHU Studierendenakademie Career Service +49 (0)211 81-10862 [email protected] Düsseldorf is renowned as the home of many international companies and for this reason many students choose to study in Düsseldorf. Building 16.11 | Room 01.80 Tue 9.00 a.m. - 11.00 a.m. 1.00 p.m. - 3.00 p.m. Students and doctoral researchers from all faculties are invited to participate in the company visits. The companies present themselves in a relaxed atmosphere and give an insight into their daily work. Students can ask questions and inform themselves in greater depth about the firm. The company visits also provide the opportunity to get to know other students and doctoral researchers. hhu.de/careerservice Forthcoming company visits are announced on the website of the Career Service. 54 Tips and advice▸ ▸ Visiting the doctor and medication ▸ Doctors’ surgeries have different opening times and are generally closed on Wednesday afternoons. Usually, appointments are made by telephone. In urgent cases you can see a doctor during consultation hours, but please be aware that this could lead to longer waiting times. In the case of a non-life threatening emergency, you should contact a doctor on emergency duty. Which doctor is available at what times can be found out for example on the Internet, in daily newspaper or at the pharmacist on emergency duty. You can only obtain medication which is just available on prescription if you present a prescription from a doctor at the pharmacy. The health insurance scheme generally pays for such medication, but you will mostly have to pay an additional pharmacy charge of between three and ten euro yourself. Pharmacies are mostly open from Monday to Friday from 8.30 a.m. to 6.30 p.m. and on Saturday mornings. Some pharmacies are closed over lunchtime. Outside these opening times you can go to a pharmacy on emergency duty. Details of which pharmacy is open can be found on the Internet or in the local newspaper. ▸ Local authorities’ hotline If you have any questions on topics involving local authorities, such as registering your place of abode, car registration or applying for housing allowance, please call the local authorities’ hotline (Behördennummer) on 115. ▸ Festivities in Germany gelbeseiten.de dasoertliche.de Behördennummer Düsseldorf +49 (0)211 115 Mon - Fri 8.00 a.m. - 8.00 p.m. The end of the year (31st of December, Silvester) and the beginning of the New Year (1st of January, Neujahr) are often celebrated with family or friends. At midnight people traditionally welcome in the New Year with Champagne and fireworks. Depending on the region, New Year’s Eve (31st of December) is a full-day or half-day holiday. At Christmas (25th and 26th of December), Christians in Germany celebrate the birth of Jesus Christ. Non-Christians too generally spend time at Christmas with family and friends. Traditionally, on Christmas Eve (24th of December, Heiligabend) everyone gathers around the Christmas tree and exchanges Christmas presents. Four weeks beforehand, during Advent, Christmas markets are set up in the cities and homes are decorated. In springtime, carnival is celebrated in Düsseldorf. During carnival, people dress up in costumes and party on the streets or in the pubs. Decorated wagons drive through the city (Karnevalsumzug). At Easter, Christians celebrate the resurrection of Jesus Christ. Easter is also a family feast, which is a lot of fun for children in particular. Traditionally, children hunt for chocolate Easter eggs which have been hidden for them. alumniportal-deutschland.org Magazin:Deutschland Traditionen und Feste 55 Tips and advice ▸ handytarife.de prepaid-vergleich-online.de clever-telefonieren.de telefontarifrechner.de online-tarife.de billiger-telefonieren.de tariftip.de teltarif.de International Student Orientation Service (iSOS) +49 (0)211 81-11582 [email protected] Building 16.11 | Room 04.27 hhu.de/isos ▸ Cell phone and landline You can obtain a cell phone number either by signing a contract with a mobile phone provider or by purchasing a pre-paid card. A contract with a mobile phone provider usually lasts 24 months. It is possible to pay off a new cell phone together with the monthly standard charge. A prepaid card means more freedom and flexibility, but the connection rates are usually higher compared to the contract option. Please enquire about special offers for students. In order to obtain a landline at home, you have to sign a contract with a telephone company. You can compare the prices and services of various providers on the Internet. Before you sign a contract please enquire whether it accepts the use of call-by-call prefixes with which you can make international calls at particularly cheap rates. You can check on the Internet which provider of call-by-call prefixes is currently the cheapest. If you do not have a landline, you can use public telephone booths or telephone cafés. In telephone cafés you can phone abroad at relatively cheap rates or alternatively purchase special telephone cards. ▸ Internet You can access the Internet either through a telephone line or the cable network. Please look up providers on the Internet for the area where you live and compare their conditions. The contract usually lasts 24 months. The period of notice is often three months to the end of the contract period. There are however also contracts without a fixed term, but these usually involve higher costs. By purchasing a mobile Internet stick you are not bound by any contract and can go online anywhere. The rates are however considerably more expensive than with a landline or cable network connection. For tips and advice please contact iSOS. ▸ Opening hours and punctuality Most shops are generally open from Monday to Friday between 10.00 a.m. and 8.00 p.m. Some supermarkets are open longer, for example between 7.00 a.m. and 10.00 p.m. Smaller shops on the other hand often close during the week between 6.00 p.m. and 7.00 p.m. and around lunchtime on Saturday. There are however some kiosks, small food stores and shops in main railway stations which are also open on Sundays and public holidays. Many bakeries sell fresh rolls on Sunday morning. At night and at the weekends, a selection of food, newspapers and other articles is available at petrol stations. 56 In Germany, it is often regarded as impolite to arrive late for an appointment or meeting, i.e. failing to be there at exactly the agreed or appointed time. It is also expected that you keep to office hours or consultation times. If you can already see in advance of your meeting or appointment that you are going to be late, you should in any case phone and say. ▸ Post Tips and advice ▸ You can send both small and large letters and parcels within Germany and abroad with the Deutsche Post and DHL. You can recognize the post office by its yellow sign with a black horn. Letters which already have a stamp can also be posted in the yellow post boxes. There are different postal charges for domestic and international mail. Please enquire about postal charges in the post office or on the Internet. deutschepost.de www.portokalkulator.de Packets and parcels can also be sent and collected via automated booths (DHL-Packstationen). Prior registration is necessary. There is a post box and a Packstation on campus, right next to the bridge by the canteen. dhl.de/packstation There are other providers for sending packets and parcels, e.g. Deutscher Paketdienst (DPD), United Parcel Service (UPS) and Hermes. It is worth comparing postal charges on the Internet, particularly for international shipments. xpaket.de ▸ Smoking ban Smoking is forbidden in all public buildings, railway stations, airports, pubs and restaurants and on public transport. Smoking outside is generally permitted, for example outside pubs or in street cafés. Smoking is strictly prohibited in all buildings at HHU. ▸ Recycling and deposit In Germany, waste is sorted according to type. There are various dustbins for different types of waste. The following types of waste must be sorted: ■ ■ ■ ■ ■ Paper: Blue bin Packaging which bears the “Green Dot” symbol: Yellow sack or bin Other waste: Grey or black bin Glass and organic waste: Special containers in public areas Dead batteries: Special disposal containers in supermarkets or AStA (▸ p. 37) In Germany, a deposit of between 8 and 25 cents is charged for most beverages sold in bottles and cans. When purchasing beverages in returnable bottles you therefore also pay a small additional charge, which is reimbursed when you return the empty containers to the shop. Depending on the type of bottle, empty bottles can also be returned to the supermarket and either fed into a machine or else sometimes handed in at the checkouts. A deposit is also charged for bottles which you buy in HHU’s canteen and cafeterias. 57 Tips and advice ▸ ▸ Travel ■ Rail Second-class travel within NRW with your NRW Travel Pass is unrestricted on all buses, trams, local and regional trains with the prefix S, RE and RB. (▸ p. 24). The most important service provider for long-distance travel in Germany is Deutsche Bahn (the German railway company). Booking early is recommended in order to save money. For frequent travellers, a BahnCard 25 or BahnCard 50 (rail card) is a worthwhile investment, since in this way you get a 25 % or 50 % reduction on all rail travel. In addition to this there are other offers, such as the “Weekend Ticket” (Schönes-Wochenende-Ticket), with which up to five people can travel throughout Germany at the weekend (except on express services such as the Eurocity (EC), Intercity (IC), Intercity Express (ICE), Eurostar and Thalys). bahn.de ■ Air billigflieger.de billig-flieger-vergleich.de Some airlines offer budget tickets on many routes within Germany and Europe. As the number of cheap seats is limited, you should try and book well in advance. Extra charges however often apply for luggage, meals and beverages and other services. Make sure your passport is valid. ■ Coach buswelt.de It is possible to travel by coach to a great number of destinations throughout Germany and Europe at reasonable prices. ■ Car sharing mitfahrgelegenheit.de Anyone looking for a cheap alternative to bus, train or plane can use car sharing as an option (Mitfahrgelegenheit). Drivers who have room in their cars offer these spaces to other travellers who share the petrol costs. Car sharing opportunities to travel from Düsseldorf to other German cities are always available at short notice. ■ Car adac.de You need a valid driving licence to drive a car in Germany. If you have a driving licence issued in a non-EU member state, please check its validity in Germany on the website of the German Automobile Club (Allgemeiner Deutscher Automobil-Club ADAC). If you are involved in an accident or observe an accident, you must stay at the scene of the accident and contact the police (toll-free phone number 110). 58 On German motorways you can use the emergency call post (marked in orange color) to call for help. Keep clear of traffic lanes and follow the black and white posts on the right-hand side in order to reach an orange emergency post. ■ Budget accommodation Youth hostels (Jugendherberge) and backpacker hostels offer the cheapest overnight accommodation in Germany. ▸ TV and radio licence Tips and advice ■ jugendherberge.de backpacker-network.de All households in Germany are obliged to pay a TV and radio licence fee (Rundfunkbeitrag) of € 17.98 per month for radio, television and Internet services made available by public broadcasting companies. This fee is a fixed sum regardless of how many persons live in the household or how many receivers are used. Students who receive an educational advancement grant (BAföG) may apply for exemption. Severely disabled persons pay a reduced fee. ▸ Wireless LAN (WLAN) rundfunkbeitrag.de Wireless LAN is available in almost all HHU buildings. You can choose between two different Wireless LAN networks: HHUD-W (unencrypted) and eduroam (encrypted). For both networks you need your identifier and the relevant password (▸ p. 24). The receiving device must support the 802.11n WLAN standard within the range of 5 GHz or the 802.11g standard within the range of 2.4 GHz. Instructions on how to set up Wireless LAN on different devices and operating systems are available on ZIM’s website. Zentrum für Informations- und Medientechnologie (ZIM) zim.hhu.de/studierende To enable access to HHU’s WLAN-network on campus without disturbances, mobile WLAN-Hotspots on private devices are not allowed on campus and must be disabled. Please check and ensure that you switched off the ‘personal hotspot’ or ‘portable wifi’ function on your mobile devices (tablets, notebooks, smartphones, etc.) as long as you are on campus. ▸ VPN Client Some services are intended for HHU members and associated persons only, for example the access to HHU’s internal resources, certain software (e.g. SPSS) and the access to academic journals. Therefore you can access them exclusively through the network of HHU. The VPN (Virtual Private Network) allows you to connect with the HHU network at home so that you can use the secured services via your home computer as well. Information about how to install the VPN Client is provided on the website of the ZIM. In order to connect with VPN Client you need your personal identifier and your password. zim.hhu.de/VPN 59 ▸ Further education ▸ Advice on Masters programmes ▸ Doctoral studies ▸ Guest auditors and guest lectures ▸ Careers ▸ “Make it in Germany” ▸ SelmaMeyerMentoring Programme ▸ HHU Career Service FURTHER EDUCATION AND CAREER HHU Studierendenservice Master-Beratung ▸ ▸ Further education Ms. Anke Maywald M.A. +49 (0)211 81-14743 [email protected] Building 16.11 | GF on the left Tue 2.00 p.m. - 4.00 p.m. Thu 10.00 a.m. - noon and by arrangement hhu.de/masterberatung hhu.de/studienangebot ▸ Advice on Masters programmes Prospective students can obtain individual advice and information from the SSC on all Masters programmes at HHU: ■ Consecutive Masters programmes build thematically on relevant Bachelor study programmes. ■ Graduate Training Masters Programmes are offered at HHU in the fields of Law, Medicine and Management. They are partly subject to fees. In addition to a relevant university qualification permitting career entry, admission is conditional on subject-related criteria, e.g. corresponding professional experience. ▸ Doctoral studies In addition to the traditional and in many subjects still prevalent individual doctorate, where doctoral researchers conduct their research independently under the supervision of a professor, HHU offers numerous opportunities to complete your doctorate within a structured programme, i.e. a research training group or research school. HHU Graduiertenakademie HeRA www.hera.hhu.de In most cases, you must apply for a vacant and advertised position in order to be admitted to such a programme. These can be found on the programme websites or are advertised as HHU vacancies. www.igrad.hhu.de www.medrsd.hhu.de phil-fak.uni-duesseldorf.de/ promotion/graduiertenakademie HHU Studierendenservice +49 (0)211 81-12345 [email protected] The Heine Research Academies (Graduiertenakademie HeRA) constitute a university-wide roof under which graduates’ further education at HHU takes place. All doctoral researchers at HHU can take advantage of opportunities to gain key skills regarding career planning, as well as advice and services related to doctoral studies. All doctoral researchers at HHU can become members of HeRA. ▸ Guest auditors and guest lectures HHU is open to everyone who wants to enrol as guest auditor without gaining a certificate. The usual university entrance qualification is not required. The fee for guest auditors is € 100 per semester. If the number of course places is limited, priority is given to students aiming for a qualification. Guest auditors are not entitled to take examinations. Building 16.11 | GF on the left hhu.de/gast HHU:Veranstaltungskalender 62 In addition to regular courses, a large number of lectures are given by HHU members as well as by guests from politics, business and science. Anyone interested is cordially invited. Careers▸ ▸ “Make it in Germany” ▸ Once you have successfully completed your studies, as a national of a non-EU country you may extend your residence permit by up to 18 months in order to find employment commensurate to your study programme. If you find such employment within this time period, then your student residence permit can be converted to a residence permit for the purpose of employment. The approval of the Federal Employment Agency regarding the issue of such a residence permit is not necessary in this case. Whilst you are seeking employment, you may work without any restrictions in order to earn your living. The “Make it in Germany” web portal provides detailed information on employment opportunities in Germany for qualified specialists from abroad. make-it-in-germany.com The DAAD website contains information about the legal framework. daad.de ▸ SelmaMeyerMentoring Programme Since 2006, the SelmaMeyerMentoring Programme has supported young female researchers at HHU in planning and developing their academic careers. Different programme lines address female doctoral researchers, female post-docs, and female researchers seeking a professorship or who already hold such a position. SelmaMeyerMentoring-Programm Monika Demming-Pälmer M.A. +49 (0)211 81-10462 [email protected] In addition to individual support at every stage of their career, the goal of the programme is to increase the percentage of females in academic management positions. hhu.de/mentoring As part of HHU’s Student Academy (HHU Studierendenakademie) the Career Service provides an extensive range of services for students and graduates. HHU Studierendenakademie Career Service ■ Individual advice Individual advice on career issues, such as entering a profession, potential analysis, mock interviews and checking of application portfolios +49 (0)211 81-10862 [email protected] ▸ HHU Career Service ■ Group events Presentations, workshops for application strategies and company visits ■ “Stellenwerk Düsseldorf” – HHU job portal On the HHU job portal you can find a wide range of offers for jobs, internships, assistantships and tutorships at HHU and with other employers Building 16.11 | Room 04.24 Building 16.11 | Room 01.80 Tue 9.00 a.m. - 11.00 a.m. 1.00 p.m. - 3.00 p.m. hhu.de/careerservice stellenwerk-duesseldorf.de 63 Coming from abroad? Looking for… … a welcome guide? hhu.de/feel-at-home … a buddy? hhu.de/mate-for-you Feel at home! Getting started at HHU Student Edition … learning support? hhu.de/io-tutorials International Office der Heinrich-Heine-Universität Düsseldorf Gebäude 16.11, Ebene 04 Universitätsstraße 1 40225 Düsseldorf Telefon: +49 (0)211 81-11582 Telefax: +49 (0)211 81-11334 E-Mail: [email protected] hhu.de/internationales ISOS – International Student Orientation Service Telefon: +49 (0)211 81-11582 E-Mail: [email protected] hhu.de/feel-at-home
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