Your outpatient appointment at Fiona Stanley Hospital
Transcription
Your outpatient appointment at Fiona Stanley Hospital
Your outpatient appointment at Fiona Stanley Hospital Fiona Stanley Hospital (FSH) is the major tertiary hospital in the south metropolitan area and is designed to meet the growing needs of communities south of Perth and across the State. FSH operates a number of outpatient clinics on site. As an outpatient you should have received a letter detailing your appointment information. Please check your letter carefully for specific details of your appointment. If you are unable to attend your outpatient appointment, follow the directions outlined in your appointment letter or contact Outpatient Direct on 1300 855 275 as soon as possible. Please see your General Practitioner (GP) if your condition gets worse before your specialist appointment or in between appointments. Your GP will be able to contact medical staff at the hospital for advice or can help you decide if you should go to the emergency department. Please do not attend your outpatient appointment if you have any of the following symptoms: • Flu like symptoms eg. fever, cough or a sore throat • Sudden onset of vomiting and diarrhoea • Generalised unexplained rash You should visit your GP and reschedule your clinic appointment. What should I bring? • Outpatient letter • Any relevant x-rays or laboratory results • Any aids you may require (spectacles, hearing aids etc) • Medicare card • Healthcare card • Repatriation benefits card • Immunisation records • For paediatric patients the primary caregiver (parent or legal guardian only) must attend the appointment • A list of any questions you want to ask the specialist. Friends, relatives or carers are also welcome to attend the appointment with you. Transport and parking The hospital is a large site - the equivalent of four city blocks. You should plan your journey to determine the best access to your outpatient clinic appointment. Public transport The hospital is a 10 minute walk from Murdoch Train Station, and buses regularly run between the station and the hospital. You should visit the Transperth website www.transperth. wa.gov.au or call 13 62 13 for individual public transport options. Taxi ranks Taxi ranks can be found on Barry Marshall Parade and Robin Warren Drive. If arriving by taxi you are free to use any of the patient set down areas. Pedestrians and cyclists FSH is easily accessed by a network of pedestrian and cycle paths. Bike racks are located outside the main entry and the eastern entry of the main hospital. Patient set down There are short term patient set down areas throughout the site. A patient set down area with direct access to the main entry is located off Robin Warren Drive and easily identified by the red coloured bitumen. Parking Paid parking is available in visitor car parks for an unlimited amount of time. Car parks are located at both the eastern and western ends of the hospital. In some circumstances, if you have frequent appointments you may be eligible for a discounted rate and should speak to staff or contact the help desk on (08) 6152 2222. ACROD parking bays can be found in every car park and are located closest to the pedestrian access ways. Please follow the disabled access signs to the hospital. Car parks 1 and 2 provide best access to the main hospital and car park 5 provides direct access to the State rehabilitation service via a footbridge on level 2. Cancer Centre outpatients should park in car park 1 to access the designated entrance that is found under the education building. Free motorcycle parking bays are located in car park 1 only. Oversize vehicles (State rehabilitation service only) An oversize vehicle set down is located off Fiona Wood Road at the State rehabilitation service. Parking for oversized vehicles is located in car park 8 and is accessed via an intercom system at the entrance. Arriving at the hospital 1. If your letter directs you to Clinic 1-8 OutPts, G: You should enter the hospital via the main entry and continue to the outpatient clinic reception desk. Coming from the main entrance it is the second desk on the right, half way down the concourse, opposite the main café and dining. 2. If your letter directs you to the following clinics, please visit the reception desk located in the following buildings and floors: CLINIC Education Education Building State Rehab G Rehabilitation Building State Rehab L1 Rehabilitation Building State Rehab L2 Rehabilitation Building State Rehab, Hydro, LG (Hydrotherapy) Rehabilitation Building FLOOR Ground Floor Level 1 Level 1 Level 1 Level 1 3. If your letter directs you to the following clinics please visit the reception desk located in the following floors of the main hospital: CLINIC Clinic 9a, OutPts, G (Advanced Heart Failure and Cardiac Transplantation Unit) Clinic 9b, OutPts, G (Advanced Lung Disease and Lung Transplant Unit) Allied Health 1 and 2 Breast (Breast Assessment Clinic) Burns (Burns Outpatients) Cancer Centre Cardiology (Cardiology Outpatients) Dialysis DMP (Day Medical Procedures) Endoscopy (Endoscopy Suite) H and H (Haemophilia and Haemostasis centre) Home Services Hyperbaric Unit FLOOR Ground Floor Ground Floor Ground Floor Level 1 Level 4 Ground Floor Level 1 Ground Floor Ground Floor Level 1 Level 1 Ground Floor Lower Ground Floor MFAU (Maternal Fetal Level 3 Assessment Unit) Neurophysiology Level 6 (Neurophysiology Outpatients) Sleep Centre Level 5 Your appointment • Allow 2 to 3 hours for your appointment in addition to the time it takes to arrive at the relevant area. • Present your letter to the receptionist. After your appointment • You will be advised at your appointment of any necessary follow up appointments. • The Outpatient Pharmacy is located on the ground floor and is open Monday to Friday from 8am to 6pm for FSH prescriptions only. • The PathWest specimen collection is located on the ground floor. General information Information desks can be found at entrances and key locations throughout the hospital. You can identify them by the green surrounding wall and the information icon. Most public services and facilities you may need to access are available off the main concourse. Other services include: • Wheelchairs, located at the main entry • Interpreter services • Pastoral care for all spiritual and religious beliefs is located on the ground floor and Level 1 adjacent to the cancer centre. • The Customer Liaison Service. Found on the ground floor behind the main information desk, the service is available to listen, help and assist you to provide feedback, compliments and complaints. Murd och D ri N Fiona Stanley Hospital site and parking map Access to Kwinana Freeway Murdoch Uni South Street South Street South Street Murdoch Drive Fiona Wood Road Murdoch Station Quandong Square Mandurah Line Fi a on e an lL ar North Park Marri Close tio n b Yu Ko ori n Ba rry ad M ar s Ro Cre sce nt d ha ll P oo W ar ad e Mackellar Walk mi nis tra Bedbrook Row Mental Health STAFF CAR PARK 3 Lake Park STAFF CAR PARK 9 STAFF CAR PARK 4 STAFF CAR PARK 9 Jennalup Street STAFF CAR PARK 6 Kwinana Freew Murdoch Drive Fire Station STAFF STAFFPARK CAR CAR PARK 8 Fiona Wood Road VISITOR CAR PARK 2 (link bridge from level 2 to hospital) Winch Way Police Station nd Hospital main entrance ay - North Bou nd *Perkins Robin Warren Drive ay - South Bou Emergency department (lower ground) VISITOR CAR PARK 5 (link bridge from level 2 to rehabilitation) Kwinana Freew Education Fiona Wood Road Linear Park Main Hospital Pathology VISITOR CAR PARK 1 Rehabilitation Ad St John of God Hospital STAFF CAR PARK 7 Jennalup Street Challenger Institute of Technology MAP KEY Bus stop Motorbike parking Sculpture ‘Wardan-Noorn’ Café and dining Patient set down Taxi rank Emergency department entry Pedestrian access from main public transport Train station Entry Sculpture ‘Fold’ Visitor parking Information/reception desk Sculpture - ‘Sound of an Orchid Flower Opening’ Fiona Stanley Hospital 102-118 Murdoch Drive, Murdoch WA 6150 Email: [email protected] www.fsh.health.wa.gov.au Helpdesk (08) 6152 2222 Compiled: August 2014 Approved: Fiona Stanley Hospital – Communications Publication number - FSH A 0000001 ©State of Western Australia, Department of Health 2014 Fiona Stanley Hospital is a SMOKE FREE site