Your outpatient appointment at Fiona Stanley Hospital

Transcription

Your outpatient appointment at Fiona Stanley Hospital
Your outpatient appointment
at Fiona Stanley Hospital
Fiona Stanley Hospital (FSH) is the major tertiary hospital in the south metropolitan area and is
designed to meet the growing needs of communities south of Perth and across the State.
FSH operates a number of outpatient clinics on site. As an outpatient you should have received
a letter detailing your appointment information. Please check your letter carefully for specific
details of your appointment.
If you are unable to attend your outpatient
appointment, follow the directions outlined in
your appointment letter or contact Outpatient
Direct on 1300 855 275 as soon as possible.
Please see your General Practitioner (GP) if
your condition gets worse before your specialist
appointment or in between appointments. Your
GP will be able to contact medical staff at the
hospital for advice or can help you decide if you
should go to the emergency department.
Please do not attend your outpatient appointment
if you have any of the following symptoms:
• Flu like symptoms eg. fever, cough or a
sore throat
• Sudden onset of vomiting and diarrhoea
• Generalised unexplained rash
You should visit your GP and reschedule your
clinic appointment.
What should I bring?
• Outpatient letter
• Any relevant x-rays or laboratory results
• Any aids you may require
(spectacles, hearing aids etc)
• Medicare card
• Healthcare card
• Repatriation benefits card
• Immunisation records
• For paediatric patients the primary
caregiver (parent or legal guardian only)
must attend the appointment
• A list of any questions you want to ask
the specialist.
Friends, relatives or carers are also welcome
to attend the appointment with you.
Transport and parking
The hospital is a large site - the equivalent
of four city blocks. You should plan your
journey to determine the best access to your
outpatient clinic appointment.
Public transport
The hospital is a 10 minute walk from Murdoch
Train Station, and buses regularly run between
the station and the hospital. You should visit
the Transperth website www.transperth.
wa.gov.au or call 13 62 13 for individual public
transport options.
Taxi ranks
Taxi ranks can be found on Barry Marshall
Parade and Robin Warren Drive. If arriving by
taxi you are free to use any of the patient set
down areas.
Pedestrians and cyclists
FSH is easily accessed by a network of
pedestrian and cycle paths. Bike racks are
located outside the main entry and the eastern
entry of the main hospital.
Patient set down
There are short term patient set down areas
throughout the site. A patient set down area
with direct access to the main entry is located
off Robin Warren Drive and easily identified by
the red coloured bitumen.
Parking
Paid parking is available in visitor car parks
for an unlimited amount of time. Car parks
are located at both the eastern and western
ends of the hospital. In some circumstances,
if you have frequent appointments you may be
eligible for a discounted rate and should speak
to staff or contact the help desk on
(08) 6152 2222.
ACROD parking bays can be found in
every car park and are located closest to the
pedestrian access ways. Please follow the
disabled access signs to the hospital.
Car parks 1 and 2 provide best access to the
main hospital and car park 5 provides direct
access to the State rehabilitation service via a
footbridge on level 2.
Cancer Centre outpatients should park in car
park 1 to access the designated entrance that
is found under the education building.
Free motorcycle parking bays are located in
car park 1 only.
Oversize vehicles
(State rehabilitation service only)
An oversize vehicle set down is located off
Fiona Wood Road at the State rehabilitation
service. Parking for oversized vehicles is
located in car park 8 and is accessed via an
intercom system at the entrance.
Arriving at the hospital
1. If your letter directs you to Clinic 1-8
OutPts, G:
You should enter the hospital via the main
entry and continue to the outpatient clinic
reception desk. Coming from the main
entrance it is the second desk on the right,
half way down the concourse, opposite the
main café and dining.
2. If your letter directs you to the following
clinics, please visit the reception desk
located in the following buildings and
floors:
CLINIC
Education
Education Building
State Rehab G
Rehabilitation Building
State Rehab L1
Rehabilitation Building
State Rehab L2
Rehabilitation Building
State Rehab, Hydro, LG
(Hydrotherapy)
Rehabilitation Building
FLOOR
Ground Floor
Level 1
Level 1
Level 1
Level 1
3. If your letter directs you to the following
clinics please visit the reception desk
located in the following floors of the
main hospital:
CLINIC
Clinic 9a, OutPts, G
(Advanced Heart Failure and
Cardiac Transplantation Unit)
Clinic 9b, OutPts, G
(Advanced Lung Disease and
Lung Transplant Unit)
Allied Health 1 and 2
Breast
(Breast Assessment Clinic)
Burns (Burns Outpatients)
Cancer Centre
Cardiology
(Cardiology Outpatients)
Dialysis
DMP
(Day Medical Procedures)
Endoscopy
(Endoscopy Suite)
H and H (Haemophilia and
Haemostasis centre)
Home Services
Hyperbaric Unit
FLOOR
Ground Floor
Ground Floor
Ground Floor
Level 1
Level 4
Ground Floor
Level 1
Ground Floor
Ground Floor
Level 1
Level 1
Ground Floor
Lower Ground
Floor
MFAU (Maternal Fetal
Level 3
Assessment Unit)
Neurophysiology
Level 6
(Neurophysiology Outpatients)
Sleep Centre
Level 5
Your appointment
• Allow 2 to 3 hours for your appointment in
addition to the time it takes to arrive at the
relevant area.
• Present your letter to the receptionist.
After your appointment
• You will be advised at your appointment of
any necessary follow up appointments.
• The Outpatient Pharmacy is located on the
ground floor and is open Monday to Friday
from 8am to 6pm for FSH prescriptions only.
• The PathWest specimen collection is
located on the ground floor.
General information
Information desks can be found at entrances
and key locations throughout the hospital. You
can identify them by the green surrounding
wall and the information icon.
Most public services and facilities you may
need to access are available off the main
concourse. Other services include:
• Wheelchairs, located at the main entry
• Interpreter services
• Pastoral care for all spiritual and religious
beliefs is located on the ground floor and
Level 1 adjacent to the cancer centre.
• The Customer Liaison Service. Found
on the ground floor behind the main
information desk, the service is available
to listen, help and assist you to provide
feedback, compliments and complaints.
Murd
och D
ri
N
Fiona Stanley Hospital site and parking map
Access to Kwinana Freeway
Murdoch
Uni
South Street
South Street
South Street
Murdoch Drive
Fiona Wood Road
Murdoch
Station
Quandong
Square
Mandurah Line
Fi
a
on
e
an
lL
ar
North Park
Marri
Close
tio
n
b
Yu
Ko
ori
n
Ba
rry
ad
M
ar
s
Ro
Cre
sce
nt
d
ha
ll P
oo
W
ar
ad
e
Mackellar
Walk
mi
nis
tra
Bedbrook Row
Mental Health
STAFF
CAR PARK 3
Lake Park
STAFF
CAR PARK 9
STAFF
CAR
PARK 4
STAFF
CAR PARK 9
Jennalup Street
STAFF
CAR PARK 6
Kwinana Freew
Murdoch Drive
Fire
Station
STAFF
STAFFPARK
CAR
CAR PARK 8
Fiona Wood Road
VISITOR
CAR PARK 2
(link bridge from
level 2 to hospital)
Winch Way
Police
Station
nd
Hospital
main entrance
ay - North Bou
nd
*Perkins
Robin Warren Drive
ay - South Bou
Emergency department
(lower ground)
VISITOR
CAR PARK 5
(link bridge
from level 2 to
rehabilitation)
Kwinana Freew
Education
Fiona Wood Road
Linear Park
Main Hospital
Pathology
VISITOR
CAR PARK 1
Rehabilitation
Ad
St John of God Hospital
STAFF
CAR PARK 7
Jennalup Street
Challenger Institute of Technology
MAP KEY
Bus stop
Motorbike parking
Sculpture
‘Wardan-Noorn’
Café and dining
Patient set down
Taxi rank
Emergency department
entry
Pedestrian access from
main public transport
Train station
Entry
Sculpture
‘Fold’
Visitor parking
Information/reception desk
Sculpture - ‘Sound of an
Orchid Flower Opening’
Fiona Stanley Hospital
102-118 Murdoch Drive, Murdoch WA 6150
Email: [email protected]
www.fsh.health.wa.gov.au
Helpdesk (08) 6152 2222
Compiled: August 2014
Approved: Fiona Stanley Hospital – Communications
Publication number - FSH A 0000001
©State of Western Australia, Department of Health 2014
Fiona Stanley Hospital
is a SMOKE FREE site