SBC 1000/2000 Series Configuration Guide with Lync 2013
Transcription
SBC 1000/2000 Series Configuration Guide with Lync 2013
SBC 1000/2000 Series Configuration Guide with Lync 2013 for Belgacom SIP Trunk Deployments Application Notes v1.0 P/N 550-06385 SBC1000 Last Updated: January 12, 2015 Sonus – Network Design Group 1 1.1 2 Document Overview ...................................................................... 4 Overview ................................................................................................................................. 4 Introduction .................................................................................... 5 2.1 Audience ................................................................................................................................. 5 2.2 Requirements .......................................................................................................................... 5 2.3 Reference Configuration ......................................................................................................... 6 2.3.1 Network Topology ............................................................................................................... 6 3 Configuring Sonus SBC 1000 and SBC 2000 Series ..................... 7 3.1 SBC Configuration Diagram.................................................................................................... 7 3.2 External Peer Side SBC Configuration ................................................................................... 7 3.2.1 Node Interfaces ................................................................................................................... 7 3.2.2 SIP profile .......................................................................................................................... 10 3.2.3 Media Profile ..................................................................................................................... 11 3.2.1 SIP Server Tables ............................................................................................................. 13 3.2.1 Hosts Table ....................................................................................................................... 13 3.2.2 Signaling Groups ............................................................................................................... 14 3.2.3 Call Routing Table ............................................................................................................. 15 3.2.4 Transformation Tables ...................................................................................................... 16 3.3 Internal Side SBC configuration ............................................................................................ 17 3.3.1 Node Interfaces ................................................................................................................. 17 3.3.2 SIP Profile ......................................................................................................................... 19 3.3.3 Media Profiles .................................................................................................................... 20 3.3.4 Signaling Group ................................................................................................................. 22 3.3.5 Sip Server Table ................................................................................................................ 23 3.3.6 Call Routing Table ............................................................................................................. 24 3.3.7 Transformation Tables ...................................................................................................... 25 3.4 Fax SBC configuration .......................................................................................................... 27 3.4.1 Node Interfaces ................................................................................................................. 27 3.4.2 SIP profile .......................................................................................................................... 29 3.4.3 Media Profiles .................................................................................................................... 30 3.4.4 SIP Server Tables ............................................................................................................. 32 3.4.5 Signaling Groups ............................................................................................................... 33 3.4.6 Call Routing Table ............................................................................................................. 34 3.4.7 Transformation Tables ...................................................................................................... 35 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 2 of 46 4 Lync Server 2013 configuration ................................................... 36 4.1 Lync 2013 Configuration Settings ......................................................................................... 36 4.1.1 This section covers the addition of the SBC into the Lync Server. ................................... 36 4.1.2 This section covers adding the SBC to the Lync Server 2013 routing. ............................. 40 5 SBC and Lync 2013 Specific Configurations ............................... 43 5.1 Initial Setup for All Calls ........................................................................................................ 43 5.1.1 Calling number manipulation ............................................................................................. 43 5.1.2 Called number ................................................................................................................... 43 5.2 Initiating Transfers with REFER ............................................................................................ 43 5.2.1 Call transfer via REFER method ....................................................................................... 43 5.3 Initiating Transfers with Re-INVITE ...................................................................................... 44 5.3.1 Call transfer via Re-Invite method ..................................................................................... 44 5.4 Call Hold................................................................................................................................ 44 5.4.1 Call Hold via RFC3264 ...................................................................................................... 44 5.5 Media System Configuration ................................................................................................. 45 6 Exceptions ................................................................................... 45 6.1 Lync 2013 Exceptions ........................................................................................................... 45 6.1.1 302 Moved temporarily ...................................................................................................... 45 6.2 SBC1000 Exceptions ............................................................................................................ 45 6.2.1 Fax V.34 ............................................................................................................................ 45 6.3 Customer Exceptions ............................................................................................................ 46 6.3.1 Calls using G.729 codec ................................................................................................... 46 6.3.2 Fax V.34 ............................................................................................................................ 46 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 3 of 46 1 Document Overview These Application Notes describe the configuration steps required for the Sonus Session Border Controller (SBC) 1000 and SBC 2000 to interoperate with the Lync 2013 system and a SIP trunk group to PSTN. The objective of the document is to describe the configuration procedures to be followed during interoperability testing of SBC 1000 and SBC 2000 with Lync 2013 server over SIP trunk to PSTN. For additional information on Sonus SBC 1000 and SBC 2000 series, visit http://www.sonus.net For additional information on Lync 2013, visit http://www.microsoft.com 1.1 Overview The Sonus SBC 1000 and SBC 2000 session border controllers have been designed to use the same application software, boot image and Survivable Branch Appliance software. They differ in the number of physical Ethernet connections and processing power but are otherwise viewed from a software standpoint as being the same. With this in mind, this particular effort was tested with an SBC 1000 but is fully applicable to an SBC 2000. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 4 of 46 2 Introduction This document provides a configuration guide for Sonus SBC 1000 Series (Session Border Controller) when connecting to a SIP trunk group and a Lync 2013. The Sonus SBC 1000 and SBC 2000 are Session Border Controllers that connects disparate SIP trunks, SIP PBXs, and communication applications within an enterprise. The SBC can also be used as a SIP routing and integration engine. The Sonus SBC is the point of connection between the SIP trunk group to PSTN and the Lync 2013. 2.1 Audience This technical document is intended for telecommunication engineers with the purpose of configuring the Sonus SBC 1000 and SBC 2000 and aspects of the SIP trunk group together with Lync 2013 product. There will be steps that require navigating the third-party and Sonus SBC Command Line Interface (CLI). Understanding the basic concepts of IP/Routing and SIP/RTP is also necessary to complete the configuration and for troubleshooting, if necessary. This configuration guide is offered as a convenience to Sonus customers. The specifications and information regarding the product in this guide are subject to change without notice. All statements, information, and recommendations in this guide are believed to be accurate but are presented without warranty of any kind, express or implied, and are provided “AS IS”. Users must take full responsibility for the application of the specifications and information in this guide. Technical support on SBC 1000 and SBC 2000 can be obtained through the following: Phone: +1 888-391-3434 (Toll-free) or +1 978-614-8589 (Direct) Web: http://www.sonus.net/company/maintenance/log-trouble-tickets 2.2 Requirements The following equipment and software was used for the sample configuration provided: Sonus Equipment Type Version SBC 1000 SBC 1000 3.2.1 Build 322 3rd Party Equipment Type Version Microsoft Lync 2013 Polycom CX600 Lync Edition Polycom CX500 Lync Edition Venta Fax Mediation Server 5.0.8308.420 SIP Phone 4.0.7577.4066 SIP Phone 4.0.7577.4100 Fax softphone 7.3.227.568 I Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 5 of 46 2.3 Reference Configuration A simulated enterprise site consisting of a Lync 2013 and a SIP trunk group to PSTN connected over the SBC 1000. The SBC 1000 was running software version 3.2.1 Build 322 during testing. 2.3.1 Network Topology Lync 2013 Sonus SBC 1000 Internal IP Network Belgacom Figure 1: Network Topology The figure above represents the equipment used for the integration and certification testing. The SBC 1000 is used to route and facilitate calls between the PSTN and the Lync 2013 system. The SBC 1000 under test has 2 Ethernet ports configured. The SBC 2000 can have up to 4 physical Ethernet ports and two physical T1/E1 ports. For more information on Media port deployment options or other network connectivity queries, refer to the SBC 1000 Network Deployment Guide or contact your local Sales team for information regarding the Sonus Network Design professional services offerings. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 6 of 46 3 Configuring Sonus SBC 1000 and SBC 2000 Series The SBC 1000 and SBC 2000 share a common code base and user interface. In this example, we are using an SBC 1000. 3.1 SBC Configuration Diagram Internal 10.35.180.136:5060 External Signaling Group: To/From MS Lync 2013 Call Routing: To Lync 2013 Lync 2013 Signaling Group: To/From Belgacom Call Routing: To PSTN 10.35.177.226:5060 216.110.2.230:5060 Lync 2013 Signaling Group 195.13.30.54:5060 SIP over TCP SIP over UDP Belgacom SIP over UDP Fax 10.35.137.39:5060 Call Routing: To Fax Figure 2: SBC 1000 SIP Trunk Diagram The above diagram also shows an optional Fax configuration. There are several ways to implement a fax setup into a network; above is the scenario that was tested. The Fax Trunk Group can share the same SIP signaling interface on the SBC. 3.2 External Peer Side SBC Configuration 3.2.1 Node Interfaces The Sonus SBC 1000 allows you to configure the Identification information, Physical Data Layer, and Networking Layer for the Ethernet ports. If you want to change the IP Address, you must configure the associated Logical Interface or use the Modify Ethernet IP task found under the Tasks tab. Below are the settings for the Ethernet connection between the Sonus SBC 1000 and Public internet. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 7 of 46 3.2.1.1 Node Ports Figure 3 External Port Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 8 of 46 3.2.1.2 Node Interfaces Figure 4 Logical Interface Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 9 of 46 3.2.2 SIP profile SIP Profiles control the how the Sonus SBC 1000/2000 communicates with SIP devices. They control important characteristics such as: session timers, SIP header customization, SIP timers, MIME payloads, and option tags. Below is the default SIP profile used for the SBC 1000 for this testing effort. Figure 5: SIP profile Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 10 of 46 3.2.3 Media Profile Media Profiles allow you to specify the individual voice and fax compression codecs and their associated settings, for inclusion in a Media List. Different codecs provide varying levels of compression, allowing one to reduce bandwidth requirements at the expense of voice quality. Below is the media profile used for the SBC 1000 and is for reference only. 3.2.3.1 Media Lists Figure 6 :Media List Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 11 of 46 3.2.3.2 Voice Codec Profiles Below are the voice codec profiles used for the SBC 1000 in this testing effort. Figure 7: Voice codec configuration Default G711A Figure 8: Voice codec configuration Default G729 20ms Figure 9: Voice codec configuration T.38 support Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 12 of 46 3.2.3.3 SIP Server Tables SIP Server Tables contain information about the SIP devices connected to the Sonus SBC 1000/2000. The entries in the tables provide information about the IP Addresses, ports, and protocols used to communicate with each server. The Table Entries also contain links to counters that are useful for troubleshooting. Figure 10: SIP Server table 3.2.1 Hosts Table The Hosts Table feature allows you to edit the /etc/hosts file from the WebUI or through a REST interface. Each line in the hosts file contains one IP address and at least one host name. Hosts File Example: 127.0.0.1 localhost testux218 192.168.199.15 anon.who.com 192.168.72.99 somemachine.anywhere.com 192.168.99.215 anothermachine.nowhere.net This allows applications on the Sonus SBC 1000/2000, such as SIP Signaling Groups, AD, RADIUS, etc to resolve FQDNs when a DNS server is not reachable. We recommend that only a few, very critical, host-IP pairs be stored on the Sonus SBC 1000/2000. Figure 11: SIP Host table Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 13 of 46 3.2.2 Signaling Groups Signaling groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. They are the entity to which calls are routed, as well as the location from which Call Routes are selected. They are also the location from which Tone Tables and Action Sets are selected. In the case of SIP, they specify protocol settings and link to server, media and mapping tables. Figure 12: SIP Signaling Group to Belgacom Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 14 of 46 3.2.3 Call Routing Table Call Routing allows calls to be carried between signalling groups, thus allowing calls to be carried between ports, and between protocols (like ISDN to SIP). Routes are defined by Call Routing Tables, which allow for flexible configuration of which calls are carried, and how they are translated. These tables are one of the central connection points of the system, linking Transformation Tables, Message translations, Cause Code Reroute, Tables, Media Lists and the three types of Signaling Groups (ISDN, SIP and CAS). Figure 13: Call Routing Table PSTN to Lync 2013 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 15 of 46 3.2.4 Transformation Tables Transformation Tables facilitate the conversion of names, numbers and other fields when routing a call. They can, for example, convert a public PSTN number into a private extension number, or into a SIP address (URI). Every entry in a Call Routing Table requires a Transformation Table, and they are selected from there. In addition, Transformation tables will be configurable as a reusable pool that Action Sets can reference. Figure 14: Transformation Table Match +322797185X Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 16 of 46 3.3 Internal Side SBC configuration 3.3.1 Node Interfaces The Sonus SBC 1000 allows you to configure the Identification information, Physical Data Layer, and Networking Layer for the Ethernet ports. If you want to change the IP Address, you must configure the associated Logical Interface or use the Modify Ethernet IP task found under the Tasks tab. Below are the settings for the Ethernet connection between the Sonus SBC 1000 and Lync2013. 3.3.1.1 Node Ports Figure 15: Node Port Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 17 of 46 3.3.1.2 Node Interfaces Figure 16: Logical Interface Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 18 of 46 3.3.2 SIP Profile SIP Profiles control the how the Sonus SBC 1000/2000 communicates with SIP devices. They control important characteristics such as: session timers, SIP header customization, SIP timers, MIME payloads, and option tags. Below is the default SIP profile used for the SBC 1000 for this testing effort. Figure 17: SIP profile Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 19 of 46 3.3.3 Media Profiles Media Profiles allow you to specify the individual voice and fax compression codecs and their associated settings, for inclusion in a Media List. Different codecs provide varying levels of compression, allowing one to reduce bandwidth requirements at the expense of voice quality. Below is the media profile used for the SBC 1000 and is for reference only. 3.3.3.1 Media Lists Figure 18: Media List Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 20 of 46 3.3.3.2 Voice Codec Profiles Below are the default voice codec profiles used for the SBC 1000 in this testing effort. Figure 19: Voice codec configuration Default G711A Figure 20: Voice codec configuration Default G711u Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 21 of 46 3.3.4 Signaling Group Signaling groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. They are the entity to which calls are routed, as well as the location from which Call Routes are selected. They are also the location from which Tone Tables and Action Sets are selected. In the case of SIP, they specify protocol settings and link to server, media and mapping tables. Figure 21: Signaling Group Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 22 of 46 3.3.5 Sip Server Table SIP Server Tables contain information about the SIP devices connected to the Sonus SBC 1000/2000. They in essence emulate a traditional ‘SIP trunk group’. The entries in the tables provide information about the IP Addresses, ports, and protocols used to communicate with each server. The Table Entries also contain links to counters that are useful for troubleshooting. Figure 22: Sip Server Table Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 23 of 46 3.3.6 Call Routing Table Call Routing allows calls to be carried between signalling groups, thus allowing calls to be carried between ports, and between protocols (like ISDN to SIP). Routes are defined by Call Routing Tables, which allow for flexible configuration of which calls are carried, and how they are translated. These tables are one of the central connection points of the system, linking Transformation Tables, Message translations, Cause Code Reroute, Tables, Media Lists and the three types of Signaling Groups (ISDN, SIP and CAS). Figure 23: SIP Call Routing Table To PSTN Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 24 of 46 3.3.7 Transformation Tables Transformation Tables facilitate the conversion of names, numbers and other fields when routing a call. They can, for example, convert a public PSTN number into a private extension number, or into a SIP address (URI). Every entry in a Call Routing Table requires a Transformation Table, and they are selected from there. In addition, Transformation tables will be configurable as a reusable pool that Action Sets can reference. Figure 24: Transformation Table Match Belguim National Figure 25: Transformation Table Match +1212588102X Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 25 of 46 Figure 26: Transformation Table Match +1212588102X Redirected Figure 27: Transformation Table Match ALL Redirected Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 26 of 46 3.4 Fax SBC configuration 3.4.1 Node Interfaces The Sonus SBC 1000 allows you to configure the Identification information, Physical Data Layer, and Networking Layer for the Ethernet ports. If you want to change the IP Address, you must configure the associated Logical Interface or use the Modify Ethernet IP task found under the Tasks tab. Below are the settings for the Ethernet connection between the Sonus SBC 1000 and Fax. 3.4.1.1 Node Ports Figure 28: Node Port Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 27 of 46 3.4.1.1 Node Interfaces Figure 29: Logical Interface Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 28 of 46 3.4.2 SIP profile SIP Profiles control the how the Sonus SBC 1000/2000 communicates with SIP devices. They control important characteristics such as: session timers, SIP header customization, SIP timers, MIME payloads, and option tags. Below is the default SIP profile used for the SBC 1000 for this testing effort. Figure 30: SIP profile Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 29 of 46 3.4.3 Media Profiles Media Profiles allow you to specify the individual voice and fax compression codecs and their associated settings, for inclusion in a Media List. Different codecs provide varying levels of compression, allowing one to reduce bandwidth requirements at the expense of voice quality. Below is the media profile used for the SBC 1000 and is for reference only. 3.4.3.1 Media Lists Figure 31: Media List Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 30 of 46 3.4.3.1 Voice Codec Profiles Below are the voice codec profiles used for the SBC 1000 in this testing effort. Figure 32: Voice codec configuration Default G711A Figure 33: Voice codec configuration Default G729 20ms Figure 34: Voice codec configuration T.38 support Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 31 of 46 3.4.4 SIP Server Tables SIP Server Tables contain information about the SIP devices connected to the Sonus SBC 1000/2000. The entries in the tables provide information about the IP Addresses, ports, and protocols used to communicate with each server. The Table Entries also contain links to counters that are useful for troubleshooting. Figure 35: SIP Server Table Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 32 of 46 3.4.5 Signaling Groups Signaling groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. They are the entity to which calls are routed, as well as the location from which Call Routes are selected. They are also the location from which Tone Tables and Action Sets are selected. In the case of SIP, they specify protocol settings and link to server, media and mapping tables. Figure 36: Signaling Groups Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 33 of 46 3.4.6 Call Routing Table Call Routing allows calls to be carried between signalling groups, thus allowing calls to be carried between ports, and between protocols (like ISDN to SIP). Routes are defined by Call Routing Tables, which allow for flexible configuration of which calls are carried, and how they are translated. These tables are one of the central connection points of the system, linking Transformation Tables, Message translations, Cause Code Reroute, Tables, Media Lists and the three types of Signaling Groups (ISDN, SIP and CAS). Figure 37: Signaling Groups Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 34 of 46 3.4.7 Transformation Tables Transformation Tables facilitate the conversion of names, numbers and other fields when routing a call. They can, for example, convert a public PSTN number into a private extension number, or into a SIP address (URI). Every entry in a Call Routing Table requires a Transformation Table, and they are selected from there. In addition, Transformation tables will be configurable as a reusable pool that Action Sets can reference. Figure 38: Transformation Table Match +3227971855 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 35 of 46 4 Lync Server 2013 configuration This section assumes that the Lync Server components have been installed along with Lync users. The user should be familiar with Lync Server Topology Builder, Lync Server Control Panel and Lync Server management Shell. This section does not cover the basic installation of Lync Server 2013. 4.1 Lync 2013 Configuration Settings 4.1.1 This section covers the addition of the SBC into the Lync Server. The Lync Server topology needs to be modified by adding the SBC as a Gateway device. The Gateway device will be the interface to the Verizon SIP Trunk. 1. Open Lync Server Topology builder and load the current topology. 2. Expand the topology and right click on the ‘PSTN Gateways’ link in the left hand pane. Select “New IP/PSTN Gateway…” from the menu as shown and follow thru with the process. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 36 of 46 Figure 39: Create New Gateway Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 37 of 46 Figure 40: Define the FQDN of the Gateway Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 38 of 46 Figure 41: Enable IPV4/IPV6 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 39 of 46 Figure 42: Define Trunk Port and Protocol 4.1.2 This section covers adding the SBC to the Lync Server 2013 routing. In order for Lync Server 2013 to send calls to the Verizon SIP Trunk the SBC will have to be added to the Routing. 1. Open Lync Server Control Panel and click on the Voice Routing link on the left hand pane. 2. Click on the Route tab on top of the right hand pane and scroll down to show the dialog below: Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 40 of 46 Figure 43: Add Routing Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 41 of 46 Figure 44: Select Trunk Ensure the SBC is highlighted in the dialog shown above and click “OK’. At this point commit these changes to the topology. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 42 of 46 5 SBC and Lync 2013 Specific Configurations Depending upon the type of call scenario desired will determine what settings are required for the SBC and Microsoft Lync 2013 product. 5.1 Initial Setup for All Calls 5.1.1 Calling number manipulation Transformation tables were required for the purpose of mapping preconfigured Lync 2013 user extensions to established Belgacom SIP Trunk DIDs. This is not expected to be a requirement for deployment scenarios. 5.1.2 Called number Normal calling pattern was to dial all digits in E.164 format for both national and international calls. Other dialing patterns tested include Emergency calls. 5.2 Initiating Transfers with REFER 5.2.1 Call transfer via REFER method Microsoft Lync Server 2013 needs additional configuration in order to enable SIP REFER Method. Refer support needs to be set to Enable sending refer to gateway under Trunk Configuration profile assigned to the appropriate SBC trunk. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 43 of 46 Figure 45: Sip Server Table 5.3 Initiating Transfers with Re-INVITE 5.3.1 Call transfer via Re-Invite method Transferring a call to another phone number is supported via the RFC3261 method. No special flag is required to be set for this method. Ensure that on MS Lync 2013 under the “Trunk Configuration” element that REFER support is set to “none”. 5.4 Call Hold 5.4.1 Call Hold via RFC3264 Placing a call on hold is via the RFC3264 method. This method is the preferred method for connections on Belgacom SIP Trunks. This method involves sending a Re-INVITE with the parameter “a=inactive”. No special flag is required to be set for this method. Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 44 of 46 5.5 Media System Configuration Media port range was set with range from 10000-10020 for security purposes. This is not expected to be a requirement for deployment scenarios Figure 46: Media System Configuration 6 Exceptions 6.1 Lync 2013 Exceptions 6.1.1 302 Moved temporarily Lync 2013 server will not send 302 Moved Temporarily towards the SBC, hence this method is not supported according Microsoft Lync Interop Specification. 6.2 SBC1000 Exceptions 6.2.1 Fax V.34 Fax V.34 transmission is not supported over T.38v0 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 45 of 46 6.3 Customer Exceptions 6.3.1 Calls using G.729 codec Test using G.729 in direction PSTN to PBX are excepted at this moment. 6.3.2 Fax V.34 Fax V.34 transmission is not supported over T.38v0 Sonus – Network Design Group Copyright © 2015, Sonus and/or its affiliates. All rights reserved. 46 of 46