Your Gold Canyon E-Tools

Your Gold Canyon E-Tools
What: The Gold Canyon E-Tools Package (Personal Website and Customer E-newsletter)
When: Immediately Upon Enrollment
How: At Essentials OnLine
Why: To increase your sales and share the Gold Canyon products and opportunities with your customers.
Benefits:
•
T he bundled E-Tools package not only provides you a polished and professional personal website through which you
can earn commission, but also proactively markets to your customer base with the monthly enewsletter, Living Well.
•
Convenient Internet access for your Gold Canyon business at Essentials OnLine
•
It’s affordable. With quarterly and annual subscription options, Gold Canyon offers two affordable price points for
this important business package. Plus, your first 90 days are FREE!
Your Name
Your Email Address
Personal Website Costs
Quarterly Subscription $29.97
Annual Subscription $99.97
Pay for an annual subscription with just
one $400 Party which equals $100 in
Personal Volume Bonuses.
Your Personal Website
Sponsored by the Gold Canyon Home Office, you’ll be proud to share your professionally designed website with all your
customers. Customers can order their favorite Gold Canyon products and have them delivered directly to their homes,
earning you commissions! Also, as a Premier Consultant you will begin receiving Gold Canyon referrals for people looking
for a Fragrance Consultant online.
Living Well Customer E-Newsletter
When you subscribe to the Gold Canyon E-Tools package, Gold Canyon also sends your customers a monthly e-newsletter
called Living Well. Expert decorating tips, fragrance, trend and style updates and Fragrance Consultant lifestyle snapshots
are delivered to your customers’ inboxes each month. You can even personalize your e-newsletter with your photo and a
custom message including your contact information.
Living Well is automatically sent to all the customers you enter in your customer list on Essentials OnLine. All you have to
do is sign up. After each mailing, you’ll receive reports showing who opened the e-mail and which articles they opened.
Living Well always includes a link back to your personal website, generating more sales for you. Gold Canyon’s E-Tools
package is a must-have for your new business.
GETTING STARTED
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Booking Your First Six Parties
What: First Six Parties
When: Within 21 days after you receive your kit (an average of two Parties each week)
How:
•
Start with your Circles of Influence.
•
Share the Gold Canyon opportunities with everyone, everywhere.
•
Share the Host Rewards and monthly Host and customer promotions.
•
STP = “See the People”. Start a conversation.
Dialogue:
•
“I have started a new business and I wanted to share what I am doing with you …”
•
“Do you love candles as much as I do?”
•
“I would love to have your opinion on my new business …”
•
Ask for referrals with ‘open-ended’ questions if they are not interested.
“Who do you know that …
•
“loves candles, home décor and body products?”
•
“loves to entertain?”
•
“that would like free product and gifts?”
•
Ask, ask, ask, ask, ask, ask and ask! To get you must ask.
Benefits:
•
You’ll earn Quick Start Rewards.
•
You’ll earn commission.
•
You’ll become a qualified for Gold Canyon incentives with 700 in Personal Volume.
•
You can share Fragrance Consultant opportunities with others.
•
You can schedule future home Parties.
•
You’ll enjoy immediate and continued success.
Your first six Parties will be held immediately after you receive your kit. To be as successful as you can be, you will want
to schedule your Party dates as soon as possible after receiving your kit. You will become more comfortable with your
presentation by having six home Parties during your first three weeks.
| 22 |
GETTING STARTED
Your Gold Canyon Debut Party
Your Gold Canyon Debut Party is your time to shine and have fun. The goal of your debut is to invite others to join your
team with Gold Canyon and secure future bookings.
What: First Party
When: Immediately after receiving your kit
Where: Usually at your home
Benefits:
•
You’ll introduce your new business to friends and family.
•
You’ll learn the Host planning process.
•
You’ll generate sponsoring and home Party leads.
•
You’ll earn commission.
•
You’ll earn free and half price items to add to your kit as the Host.
Tips for Your Debut Party
1. Take time to complete your Circles of Influence on pages 17-18 of this book.
2. Follow the Host Coaching tips on page 24 of this book.
3. Ask a friend to do the duties of the Host at your Gold Canyon Debut Party. She will greet the guests, serve
refreshments, etc. This gives you the freedom to be the Fragrance Consultant.
4. Keep your display simple to encourage guests to join Gold Canyon.
5. Keep refreshments simple to encourage guests to schedule a home Party.
The best advice for your Gold Canyon Debut Party is to relax and have fun. Your friends and family are excited for you.
They want you to succeed and want to help you succeed.
Inviting Your Guests to Your Gold Canyon Debut Party
Call everyone on your Circles of Influence list individually. Be excited and show your enthusiasm. A suggested dialogue
might be:
“Mary, I wanted to share my good news with you! Do you like candles, home décor and body products? I have joined
Gold Canyon and we have amazing products. I will be having my Gold Canyon Debut Party at my house on (date and
time). I would be very happy if you could attend. Can I count on you?”
For anyone who declines the invitation, encourage them to schedule their own home Party:
“Mary, we will miss you at my Party; however, you can still enjoy the fun and benefits of Gold Canyon by scheduling your
own home Party. It would really help me with my new business. I have next Thursday or this Monday available. Which
works better for you?”
If she cannot schedule a home Party:
“Mary, I really value your opinion and would love to share what I am so excited about. When can I drop a catalog by
your home?”
GETTING STARTED
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Host Coaching
What: Sharing information with your Host to ensure a successful home Party.
When:
1. As soon as the Party is scheduled
2. Two weeks before the Party
3. Two days before the Party
4. At the Party before guests arrive
Where: Speak with the Host in person or on the phone.
Why: To increase attendance; Attendance will determine the sales of the Party.
Host coaching is one of the most important aspects of your position as a Gold Canyon Fragrance Consultant. Host coaching
gives you the opportunity to build a relationship and trust with the Host. Why is this important? You want the Host to be
your business partner in this venture. You want her to put forth effort to make the Party as successful as possible. It is just
as easy to have a $600 Party as it is a $300 Party. The bigger the Party, the happier the Host. Happy Hosts are repeat
Hosts. Happy Hosts are future Consultants!
Steps for Host Coaching
When the home Party is booked:
1. Secure the earliest date and time you have available.
2. Share a Party Planning Guide and five Customer Order forms. It is also suggested you include a copy of the current
monthly Host and customer promotional flyer and two current catalogs.
3. Explain Host Rewards, Host promotions and customer promotions.
4. H
ave her complete her “Wish List” found in Party Planning Guide. Set a Party goal based on the amount of free product
on her wish list. Encourage a minimum goal of $500.
5. H
elp the Host start her guest list. Suggest she invite people from different circles. For example, friends, family, neighbors,
business associates, people who work with her spouse and so on. Coach her to invite a minimum of 40 people, understanding that a third to a half usually attends.
6. Immediately send a “Save the Date” e-mail invitation.
7. Ask that she speak with everyone personally. A personal invitation makes people feel special and is an effective way
to increase attendance.
8. Ask her to take orders and ask for bookings before the Party from guests who are unable to attend.
Two weeks before the Party:
1. Ask how many guests have agreed to attend.
2. Encourage her to invite more people and suggest they bring a friend.
3. Recommend she serve simple refreshments.
4. Mail reminder post cards to those agreeing to attend.
Two days before the Party:
1. Request directions to her home.
2. Ask her to give a reminder call to everyone and encourage them to bring a friend.
At the Party before guests arrive:
1. Ask who she thinks will be interested in becoming a Gold Canyon Consultant or want to schedule a Party.
2. Suggest she observe you during the Party and consider becoming a Gold Canyon Consultant.
| 24 |
GETTING STARTED
Keep It Simple
What: Simple Party Presentation
Where: Home Party
Why: Sharing Gold Canyon opportunities and selling Gold Canyon products
The most effective Parties are fun ‘scent events’ that focus less on a formal presentation and more on social selling. Your
guests will love the opportunity to relax and socialize with friends while shopping great products and learning about exciting
new opportunities.
Set the tone by keeping your presentation short and consulting with guests informally throughout the Party. Share your
enthusiasm for the Gold Canyon products and opportunities – it’s contagious!
Suggestions to Get the Party Started
•
Introduce yourself.
•
Thank your Host for the invitation and thank the guests for attending.
•
Use the first few pages in the catalog and the last few pages to:
•
Share the history of Gold Canyon,
•
Touch on product quality, value and selection,
•
Introduce the Prayer Child Foundation,
•
Talk about the Fundraising Program,
•
Offer the Host and Fragrance Consultant opportunities,
•
“I come by invitation only and would love to be invited to meet your family and friends.”
•
Share current promotions with guests,
•
lose by thanking the Host and guests and reminding them about the Host/Consultant opportunities, as well as our
C
great Fundraising Program.
•
Invite guests to browse the products while they socialize.
•
ncourage them to ask questions and come see you if they would like to hear more about Hosting a Party or
E
becoming a Gold Canyon Consultant.
•
Let them know you will take orders whenever they are ready during the next hour.
Sponsoring Tips
•
eep it short and simple to illustrate how easy it is to host a fabulous Party. Here are some tips to share with those who
K
may feel intimidated by the thought of giving a Party presentation:
•
You only need a simple product display with minimal product and/or fragrance samplers.
•
A short presentation (5-15 minutes) will do just fine and you can use note cards if you like. Whatever puts the
Consultant at ease!
•
Simple refreshments should be served at Parties.
Booking Tips
•
Get to know your guests.
•
Involve your guests.
•
Have fun!
GETTING STARTED
| 25 |
Sharing the Gold Canyon Fragrance Consultant
Opportunity at Parties
What: Fragrance Consultant Opportunity
When: During Home Party Presentation
Where: Parties
Why: To share the gift that was shared with you
Who: All customers, but especially your Host
Gold Canyon’s Core Purpose
To enrich lives by providing opportunities for personal growth and products for personal well-being.
By living Gold Canyon’s core purpose, we automatically share the Consultant and Host opportunities. Let’s give everyone
the gift of Gold Canyon. Be careful to never pre-judge or think, “She won’t be interested.” People will enjoy joining Gold
Canyon for different reasons.
•
A
person who does not need an extra income may want to get out of the house, make new friends or want a business of her own.
•
The free travel may appeal to others.
•
Some people will join for the products.
•
Recognition can be something others enjoy.
•
A customer with a small order at the Party may need the income.
Benefits to You
•
You can make a difference for others.
•
You can build a profitable business.
•
You can grow personally.
•
You can experience recognition.
•
You can earn free travel.
How to Share the Consultant Opportunity
•
Include it in your Party presentation at least three times.
•
Share the multiple benefits of joining.
•
Share your 30-second commercial.
•
Give everyone a current catalog to take home along with your business card or contact information.
Benefits of Investing in a Catalog for Everyone to Take Home
•
It’s a minimal investment for a major return.
•
Very few people purchase everything they want at one Party.
•
Customers can call you with re-orders.
•
You can find new Consultants.
•
You can book new Parties.
•
It provides a reason for a follow-up call to customers.
Sharing is as simple as educating people about what Gold Canyon can do for them. You will want to “sprinkle” word
choices throughout your presentation that are comfortable for you.
| 26 |
GETTING STARTED
What to Say to Your Host
•
“ Mary, you seem to love our products. People who love the products make great Consultants. I really want to share the
details with you.”
•
“Congratulations, Mary, on your successful Party! I will be closing your Party Tuesday; however, I would be willing to
give you the three bookings from tonight to help you start your own business. Let’s talk about it.”
•
“Mary, you must enjoy staying home with your children. I’d love to show you how you can have your own business and
still stay home.”
•
“Mary, I made $______ on your Party. That is an average of $____ an hour that I made tonight. We have three home
Parties scheduled that I would be happy to give you to start your own Gold Canyon business. I make an average of
$_____ each time I do a Party You could make this much and more as a Gold Canyon Consultant. Let me show you
how.”
•
“As I start the presentation tonight, watch what I do. See if you can picture yourself having fun and earning extra
income for your family budget.”
At the Party
(Select two or three options that fit you or develop you personal ideas.)
•
“I especially love this fragrance and I was excited it was in my kit.”
•
“ What you might not know about Gold Canyon is that we are paid the night of the Party. Unlike some party plan
companies, we don’t have to keep an inventory or deliver the products.” (Select Gold Canyon benefits that would
interest your audience.)
•
“I joined Gold Canyon to earn extra money for a monthly car payment. Little did I realize that the income possibilities
would be so much more.”
•
“I love being part of Gold Canyon because I can make a difference in the lives of others. Our Consultant opportunity
can help any of your dreams come true.”
•
“I’m usually only away from my family six to eight nights a month and make an average of $672 a month. What could
you do with an extra $672 a month?” (This example was figured very conservatively with six Parties at 350 in Personal
Volume each, earning 32% commission. Insert your own personal averages.)
•
“Look at the Business Builder (or Basic Business) Kit shown in the catalog to see what you need to get your Gold Canyon
business started.”
•
“If you want a full-time income and to be able to quit your full-time job, building a Gold Canyon team is for you. With
Gold Canyon, I have part-time hours with full-time pay.”
•
“If you don’t like your boss, get a new one! Join Gold Canyon!”
GETTING STARTED
| 27 |
Sharing the Gold Canyon Host Opportunity
at Home Parties
What: Host Opportunity
When: During a Home Party Presentation
Where: Home Parties
Why: To share the gift to earn free, discounted and half-priced products
Who: All customers and other people you meet
Benefits for You
•
Parties are a great opportunity to show how fun and rewarding it is to host a Party.
•
Sharing the Host opportunity at a Party increases your future bookings without increasing your effort.
•
You can earn corporate incentives.
•
More Hosts = More Parties = More Sales/Higher Income!
Benefits for the Host
•
She earns free, discounted and half-priced products.
•
It’s an occasion to entertain family and friends.
•
She observes you and considers becoming a Fragrance Consultant.
If you make your Parties fun, relaxed and simple, people will want to invite you to meet their friends. Smile, remember
names (then use their names) and involve your guests!
What to Say to Share the Host Opportunity at Parties
•
“This is one of our most popular candles. You could receive it free or half-priced by hosting your own Party.”
•
“Our product has three prices – full price, half-priced or free. Schedule your own Party and receive your candles and
body products free and half-priced.”
•
“ Gold Canyon is very generous with their Host Rewards program. With $550 in qualifying Party sales, you would
receive $80 in free products of your choice, half priced items, plus free shipping.”
What to Say to Involve the Guests and Connect them to the Product
•
“My favorite fragrance is Sugar Cookie because it reminds me of baking in the kitchen with my grandmother. What is
your favorite fragrance? Why?” (This is a great way to have people connect with the products.)
•
“ Mary (Insert Host’s Name), can you show us one of the items in the catalog you’ll receive free tonight and tell us how
or where you plan to use it?” (This encourages other guests to book Parties.)
•
“ In the back of the catalog you will see a few of the Host Bundles that you can get at half price. They’re very versatile
items. The Look Book pages in the catalog give you some ideas on how to use them. How would you use them?” (When
you show multiple ways to use items, it adds value to the item and people are more likely to schedule a Party or purchase
it. Plus it may help them qualify for the monthly customer Promotion.)
•
It is a great idea to keep several Gold Canyon items on hand for gift giving. Remember, you can pay full price, half
price or receive it free!” (It’s convenient to have gifts on hand, especially when you can purchase them at such a great
price, or get them free!)
| 28 |
GETTING STARTED
Sharing the Gold Canyon Fundraising Program
What: Fundraising Program
When: After achieving 2,700 in Personal Volume within a 12-month period and successfully completing the Gold
Canyon Certification Quiz (found at Essentials OnLine) to verify you understand the details of the program
Who: Any organization needing to raise money. For example, schools, church groups, sports teams, bands, scouts,
cheerleaders and more.
How: At Parties:
•
Share that Gold Canyon offers a fantastic Fundraising Program.
•
Ask guests about the organizations to which they and their friends or family belong.
•
Ask for a person at each organization to contact.
Benefits to You
Get additional income and repeat business through re-orders, as well as book future Parties and find new Fragrance
Consultants. Plus, A percentage of the personal fundraiser sales count to earn incentive trips and meet
your title requirements.
Base Commission
The base commission is paid out immediately from the proceeds
of the fundraiser order. The total is based on the commissionable
selling price and is paid out as follows:
Commissionable orders over US $2,500/CDN $2,800 = 10%
Commissionable orders under US $2,500/CDN $2,800 = 9%
Personal Fundraiser Override Commission
The override is paid out based on the total commissionable
monthly fundraiser sales and is paid during the normal
processing of monthly commissions. The personal fundraiser
override commission is paid out based on the following grid:
Personal Fundraiser Override Commission
4,000 PVFR
1.00%
5,500 PVFR
1.50%
7,000 PVFR
2.00%
8,500 PVFR
2.50%
10,000 PVFR
3.00%
11,500 PVFR
3.50%
13,000 PVFR
4.00%
Here is an example of how a Fragrance Consultant would earn a base commission and personal
fundraiser override commission in one month for a $6,500 fundraiser order at the selling price:
Base Commission $650 (10%) + Personal Fundraiser Override Commission $97.50 (1.5%) = One Month Total $747.50
Benefits For Organization
Sell Less, Earn More! Canyon’s Fundraising Program is well-known for its high profitability. The average candle sold earns
an organization $7.40 USD. To further illustrate the program’s profitability, here’s an interesting fact: to earn the profit
from just one 16 oz. Gold Canyon candle, the organization would have to sell the equivalent of roughly 14 candy bars!
Additionally, the average Gold Canyon fundraiser raises $4,300 USD compared to the industry standard of $2,500 USD.
Imagine what the organization could do with greater profits!
GETTING STARTED
| 29 |
Organizations Sell Less and Earn More with
Gold Canyon’s Fundraising Program
For Fundraiser Customers
•
Perfect
Products. Candles appeal to all types of consumers!
•
Unsurpassed
Quality. Rest assured the supporters will be 100% satisfied!
•
Superior
Scents. We have a variety of aromas to please everyone!
•
Affordable.
With our pricing, all customers can afford to support the organization!
•
Consumable. Customers will buy more than one and will support future fundraisers!
Why Gold Canyon?
•
Strong
Fragrance. Strong, true-to-life fragrances. The fundraising rub-to-discover Seller Packet each seller will use
provides an easy reference to the fragrances available for purchase.
•
Double
Wicks. Double wicks ensure an evenly burning candle so there is no messy, residual wax left on the walls of
the candle jar.
•
Safety
Features. Each candle wick is fitted with a safety collar, causing the candles to self-extinguish at the appropriate
safety level. In addition, our unique cool wax formula is warm to the touch and will not burn the skin if a candle is
accidentally bumped or turned over.
•
The
Prayer Child Foundation. In addition to the organization you are supporting, you will also be supporting the
Prayer Child Foundation, Gold Canyon’s charity of choice.
•
Easy
to Sell. Did you know candles are the number one gift-giving item in the United States? With Gold Canyon’s
unsurpassed reputation for quality, the customers will be glad to support the organizations by purchasing “The World’s
Finest”® candles.
•
Powerful
Profit Potential. The organization earns up to US $8.80/CDN $11.20 for each 26 oz. candle sold! (That’s
an astounding gross profit of 38 to 40% for each 26 oz. candle sold!)
•
Satisfied
Supporters. Follow-up requests from customers will prove you have repeat fundraisers for years to come!
•
Ease
& Convenience. The fundraising process is simple. The organization will use our convenient “rub to discover”
scratch-and-sniff seller packets. They will submit their order to you and then you submit the order and money to Gold Canyon.
•
Reputation. Gold Canyon provides a quality product that will represent you and any organization well!
For more detailed information:
Download and print the Getting Started with Your Gold Canyon Fundraiser Packet found at Essentials OnLine under
Marketing Tools/Marketing Materials & Forms/Getting Started with your Gold Canyon Fundraiser. Read the complete
packet. It explains to you, the Fragrance Consultant, what you need to know about administering a successful Gold
Canyon fundraiser.
Download and print the Fundraiser Packet for the Organization found at Essentials OnLine under Marketing Tools/
Marketing Materials & Forms/Fundraising Organization Letter and FAQ. This packet contains information for you to
give the fundraising organization chairperson including an organization letter, step-by-step planning guide, Q&A,
Fundraiser Application Form and Master Order Form.
| 30 |
GETTING STARTED
Customer Service and Follow-Up
Purpose: Give customers the opportunity to join Gold Canyon and/or schedule a Party
When: As guests are finalizing their orders
Where: During and After the Party
Why: It’s our job to share and their right to choose
Who: Everyone at the Party and customers who aren’t able to attend
Customer service and follow-up is a big part of any business. Your customer service begins when you take an order.
There are three things you will offer every customer:
•
Customer promotions and bonuses
•
Host opportunity
•
Fragrance Consultant opportunity
Why offer these three things? Because they are great deals and we all like a deal!
How: Customer Promotions and Bonuses
When completing a customer’s order, remind her about the monthly customer promotions if she has not taken advantage
of them. Have a copy of the monthly promotional flyer with you so she can consider them.
Host Opportunity
If possible, think of something she may have said during the Party that would give you the impression she would be
interested in scheduling her own Party. Be sure to call her by name.
“Joan, I remember you said you were redecorating your home. How would you like to earn free beautiful home décor and
candles to use?”
“Terry, I see from your order that you love the EMERGE® body line. By scheduling your own Party, you could receive your
additional EMERGE products free and half price.”
“Darlene, you seem so excited about Gold Canyon products. I would love to come to your home and share Gold Canyon
with your friends and family.”
Fragrance Consultant Opportunity
You will find it may be challenging to share the Consultant opportunity with everyone while at the Party; however, it is very
important to give every person the chance to decide if the Consultant opportunity is right for them.
Customers Who Show an Interest in Gold Canyon
You will be able to pick out people who are obvious candidates and talk with them at the Party, give them the Sponsoring
Packet* and schedule a time within 24-36 hours for follow-up.
“Jean, you mentioned you wanted to quit your full-time job. Please take our sponsoring information* and I’ll call tomorrow.
What would be a good time?”
“Beth, I saw your eyes light up when I mentioned that Gold Canyon offers free travel incentives. Take our Sponsoring
Packet* and I’ll call you tomorrow to discuss if this is something that would work for you. Would you rather talk in the
morning or afternoon?”
*Use the Sponsoring Packet with a catalog and your business card inserted.
GETTING STARTED
| 31 |
All Customers
Others may give you their order forms on the way to the kitchen for refreshments and socializing. When you are giving
them their receipts, fold it in half and put the receipt inside the current catalog. Be sure to have your contact information
on the catalog.
“Darlene, thank you for your order. Your total is ___________. I do want you to take a catalog home. You can always
place an individual order by just giving me a call or through my website. Also, the opportunities Gold Canyon has to
offer are in the last pages of the catalog, including the Fragrance Consultant opportunity. I will call in a couple of days
to answer questions.”
“Cathy, I know you’re going to enjoy your EMERGE products. You seem to really like the candles and the body line. I
would love to share Gold Canyon with you. Here is your receipt and a catalog that will answer most of your questions.
I’ll give you a call tomorrow to discuss our programs.”
Follow-up after the Party:
With Customers
Follow-up is only effective if you call when you say you will. If you are having two Parties each week with ten people at
each Party, you will follow up with twenty people. Make four calls Monday through Friday and you have completed your
customer service follow-up.
“Hi, Darlene! This is Peggy, your Gold Canyon Fragrance Consultant. We met at Nancy’s Party Tuesday. I wanted to follow
up with you, as I promised, to talk about the Gold Canyon opportunities and how they might fit into your life. Have you
had a chance to look at the Consultant and Host opportunities in the catalog? (They may have not read the information.
That’s okay. Suggest you look at it together.)
With Customers that have a Sponsoring Packet
Fragrance Consultant:
“Hi, Sara! This is Peggy, with Gold Canyon. I wanted to follow up with you, as I promised. Last night you were really
excited about Gold Canyon. Let me ask you a few questions. (Ask questions to determine what Gold Canyon can do for
her.) What exactly are you looking for? (Pause and listen.) Is it extra income, opportunity to work from home or to quit
your full-time job?” (Pause and listen. Give her the opportunity to tell you what she wants. Then you can share what Gold
Canyon can offer her.)
Customer:
“Peggy, I really would like to add extra money to our family budget so I can quit my full-time job.” -or“Peggy, I really would like to be in business for myself.”
Fragrance Consultant:
“That’s great, Sara! Gold Canyon can certainly help you with that. (Gold Canyon can help her with any goal.) How
much money a month would it take to make your dreams a reality? (Pause.) Let me show you how you can do that.” -or“That’s great, Sara! Gold Canyon can certainly help you with that. (Gold Canyon can help her with any goal.) I have
found Gold Canyon is a very rewarding business opportunity. Let’s meet for coffee to talk about what Gold Canyon offers.”
| 32 |
GETTING STARTED
With Customers Who Aren’t Able to Attend the Party
You will also want to follow up with customers who weren’t able to attend; however, they placed an order. They
are HOT leads. Thank them for their order and offer them the same three opportunities you offered other guests.
“Linda, this is Kristin, your Gold Canyon Fragrance Consultant. Thank you for placing an order at Kathy’s Party. I also
wanted to be sure you know you qualified for the customer promotion … or … I wanted to tell you about the customer
promotion. With the purchase of $10, you would qualify for … Can I go ahead and order that for you?”
“Rachel, I know you missed the fun we had at the Party, but I would love to have a Party for you and your friends. Plus,
Kathy will receive another item for half price. I have next Friday and this Monday available. Which is better for you?”
“Maya, Gold Canyon has a wonderful Consultant opportunity for anyone wanting extra money, a new career, free travel
or just to get out of the house. Who do you know that …?” (When you ask “Who do you know …?”, the customer is more
relaxed and will usually ask questions about Gold Canyon or you will have the opportunity to ask her questions.)
With Hosts
The Party order will be shipped to the Host. After she receives the Party order, call to make sure she is happy with the
order. Customer service continues until every customer is happy.
GETTING STARTED
| 33 |
Behind “The World’s Finest”®
You are now a very important part of the Gold Canyon family! From our dedicated Consultants to our Home Office
Coworkers, everyone connected to Gold Canyon is committed to providing the highest quality products to enrich the lives of
those around us. Together we find inspiration and motivation through our purpose, mission and principles—the foundation of
our business. Remembering our foundation guides us all in our relationships and throughout our daily business.
Core Purpose
To enrich lives by providing opportunities for personal growth and products for personal well-being.
Mission Statement
The mission of Gold Canyon is to provide “The World’s Finest”® scented products to our customers and to create
exceptional opportunities for individuals looking for inspiration to discover and elevate their natural-born talents.
We are founded on and will carry forward our mission emphasizing family, charity, community and friendship.
Guiding Principles
Dream Big – We believe in the unlimited potential of each individual and encourage each other to dream big and to
believe in yourself.
Do Your Best – We believe hard work and doing your best every day brings personal satisfaction and positive results.
Make It Happen – We believe in setting high goals and then doing everything you can to make them happen.
The Golden Rule – Treat others like you want to be treated.
Love Your Life – We believe every day is a gift. Live your life with passion … life is meant to be enjoyed.
Make a Difference Today – We believe our most rewarding contribution is to help make life better for those around us.
WELCOME TO THE TEAM!
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— Marcia Wieder
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GETTING STARTED
97210
Rev 1011 Item# 97210
248
ue Chandler, AZ 85
6205 S. Arizona Aven
goldcanyon.com