prospectus 2015 / 2016 - Norfolk and Suffolk NHS Foundation Trust

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Contact
information
For more information, or
to download a copy of the
prospectus or timetable
please visit our website:
www.recovery-college.org.uk
Telephone:
01603 421169
Email:
[email protected]
Website:
www.recovery-college.org.uk
Recovery College Office,
Norfolk and Suffolk NHS
Foundation Trust,
Hellesdon Hospital,
Drayton High Road,
Norwich,
Norfolk NR6 5BE
If you would like this
booklet in large print, audio,
Braille, alternative format or a
different language, please contact
the Patient Advice and Liaison Service
(PALS) and we will do our best to help.
Email: [email protected] or call
PALS Freephone 0800 279 7257
At Norfolk and Suffolk NHS Foundation
Trust we are fully committed to fulfilling
our duties under the Equality Act (2010).
Review: August 2016
©2015 NSFT www.nsft.nhs.uk GFX 3693
prospectus 2015 / 2016
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“The presenter was genuinely
inspiring and brought the
material to life with brave
disclosures about herself.
I was genuinely moved and
emotional by the end. I will
definitely be promoting
“I attended with a service user it to everybody I meet.”
and we both found it to be
“Good for sharing ideas with
highly motivational and very
each other - and listening to
enjoyable.”
people’s stories on their
mental health.”
“Recovery is totally individual
and doesn’t necessarily
mean absence of symptoms.” “I have a clearer
understanding about what
“That an incomplete recovery recovery is and what it
means to me and others.”
is still as acceptable, and a
good recovery, because
“Finally realise there is
recovery never stops.”
such a thing as recovery.”
“Recovery is achievable.”
“It opened my eyes to how
vulnerable many people are
and what to do in different
situations. It makes you think
and there was so much that
I did not know.”
Contents
Contents
Welcome
About the Recovery College
Student access
About the courses/workshops
Access to venues/facilities
FAQs
Student Charter
Code of Conduct
Confidentiality
Health and Safety
What students have said
Thank you
Contact details
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Contact
information
For more information, or to
download a copy of the prospectus or
timetable please visit our website:
www.recovery-college.org.uk
Telephone: 01603 421169
Email:[email protected]
Website: www.recovery-college.org.uk
Recovery College Office,
Norfolk and Suffolk
NHS Foundation Trust,
Hellesdon Hospital,
Drayton High Road,
Norwich,
Norfolk NR6 5BE
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Welcome to the
NSFT Recovery College
We are pleased to present the prospectus for our Recovery College.
The college provides an innovative shared learning environment for
service users, carers, supporters and Trust staff.
The college is at the heart of our trust-wide commitment to recovery. Recovery means the
process through which people find ways to live meaningful lives, with or without the
ongoing symptoms of their condition. It is a personal journey of discovery that involves
making sense of and finding meaning in what has happened, becoming an expert in your
own self-care, building a new sense of self and purpose and discovering your own
resourcefulness.
The college courses and workshops are co-designed and co-delivered by people with lived
experience of mental health challenges and mental health practitioners. Courses and
workshops are open to people with lived experience and staff from all services and
departments across the Trust in order for everyone to learn from each other. Students are
treated as equals and play a role alongside staff running and leading sessions at the college.
The college follows an adult education model and aims to deliver a responsive, peer-led
education and training curriculum of recovery focused courses and workshops. We aim to
promote opportunities for the recovery and social inclusion of people with lived experience
of mental health challenges. The college offers a range of courses and workshops that
we hope will help you discover and realise your potential, focus on the skills and strengths
you have, and explore the choices you have. We want students to have a say in what works
for them, have a voice, be heard, and realise the choices in their recovery journey.
We are constantly developing a curriculum of recovery courses and workshops for the
college and we hope you will find something that interests you.
“Recovery is the process of developing a new
sense of self, meaning and purpose in life – the
journey of the individual and those close to them
in rebuilding a satisfying, hopeful and contributing
life with a diagnosis of mental health problems.”
(Deegan, 1989)
Recovery College - Norfolk and Suffolk Foundation Trust
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About the Recovery College
The NSFT Recovery College is one of a small but growing number of
colleges across the UK developed for and by people with lived experience
of mental illness and NHS staff.
Our Recovery College is organised using a ‘hub and spoke model’. The learning and
development activities delivered on behalf of the college across Norfolk and Suffolk are
known as the NSFT Recovery College ‘spokes’. The Recovery College is administered
through a central ‘hub’ comprising the core NSFT Recovery College team and admissions
office. We aim to provide courses and workshops across Norfolk and Suffolk, with the
number of courses and locations to access them growing over time.
Feedback from students is essential to us; the college is here for you. We welcome your
comments through completing individual course / workshop evaluations and face-to-face
feedback. We will evaluate your feedback and we are committed to learning from it to
ensure the college offers a service which is informed and shaped by our students.
Courses and workshops can fill-up fast, so please take a look at the range of activities on
offer, complete the registration form and send it to us as soon as possible. Registration
forms can be found online or you can request for one to be posted.
In the event that you are unable to attend a course or workshop for which you have
registered, we would really appreciate it if you contact the admissions office and let us
know, giving as much notice as possible. By doing so, you will enable us to offer your
place to somebody else.
“It is a personal journey of discovery
that involves making sense of and
finding meaning in what has
happened, becoming an expert in
your own self-care, building a new
sense of self and purpose and
discovering your own resourcefulness.”
Implementing Recovery through
Organisational Change (ImROC)
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Recovery College - prospectus
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Student access
Please note current courses and workshops are provided free of charge and
are available to adults aged 18 and over, who are either:
• Currently engaged with mental health
services delivered by Norfolk and Suffolk
NHS Foundation Trust (NSFT)
• Supporters / carers of students
• NSFT staff*
• Have a discharge care plan not
exceeding 12 months old
* Please note courses and workshops are not currently open to students on clinical
placements within the Trust unless supporting a service user to attend.
About the courses and workshops
All of the courses and workshops provided at the college are designed to
contribute towards wellbeing and recovery.
Courses and workshops are offered in the following areas:
• Recovery and mental health
• Life beyond illness
• Wellbeing
• Peer working
The Recovery College’s aims are underpinned by the following principles:
• Open access and inclusion
• All people accessing the Recovery College are treated as students rather than being
defined by prior roles or identities
• Celebration of the lived experience of all and recognition that everyone has the
ability to change and grow
• The Recovery College has no responsibility for care co-ordination, key working
clinical risk assessment or management over and above the safeguarding
responsibilities of a Further Education College
Access to venues and facilities
We aim to provide an accessible and inclusive learning environment for
all students at the Recovery College. Please let us know in advance of
attending your courses, whether you have additional needs and we will
do our best to support you.
When completing the registration form, please let us know your specific requirements.
This will enable us to provide additional support to enhance your learning experience.
Recovery College - Norfolk and Suffolk Foundation Trust
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Frequently asked questions…
How do I find a course
or workshop?
When is the NSFT Recovery
College open?
All courses are advertised and can also be
downloaded from our website
www.recovery-college.org.uk
Alternatively you can call or email the
College Administrator and we can send
details out to you. Contact details are on
the back page of this prospectus.
The Recovery College office can be
contacted Monday to Friday from
9.30am until 4.30pm.
Courses and workshops run at different
times and are of different lengths according
to their content.
How do I register for a course
or workshop?
If you use NSFT services, or are a supporter
(family or carer), please complete a
registration form. Download it from our
website or request for one to be posted.
www.recovery-college.org.uk
NSFT staff should register in the same
way as they would for any other internal
course, through the Trust’s booking system.
What do I do if I need further
information about a course
or workshop?
We are always happy to talk to you
regarding any information that you may
need, either by phone or email. You can
call or email the College Administrator.
Contact details are on the back page of
this prospectus.
How do I check if there are still
places on my chosen course
or workshop?
You can contact the College Administrator.
Contact details and times are on the back
page of this prospectus.
How much do courses and
workshops cost?
Current courses and workshops are
provided free of charge to eligible students.
In the future we may be able to provide
charged courses and workshops for
students who do not use NSFT services or
who are not employed by the Trust.
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Recovery College - prospectus
Can carers attend with the person
that they are supporting?
Yes, all courses can accommodate this,
provided the carer also books a place on
the course or workshop.
We ask that anyone accompanying a
student will take an active part in the
course or workshop. Any supporters
who wish to accompany students are
required to book onto the course in the
same way as all participants.
Can I access courses and
worshops elsewhere?
Yes, you may attend the course or
workshop at a location of your choice
where places are available.
Is it possible to visit and
look around?
Yes, we occasionally run open
days / evenings where we are available to
answer queries and help with registration.
Are there parking facilities?
Some sites have free on-site parking.
Other sites will have public car parks and
meter parking in the surrounding areas that
may charge. This is the responsibility of the
vehicle owner.
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Student Charter
Before you become a student at the Recovery College...
You can expect us to:
• Deal with your enquiries in an efficient, professional and friendly manner
• Provide information, guidance and advice on courses and programmes of study
We expect you to:
• Give us the relevant information that we need to register you
During your time at the Recovery College...
You can expect us to:
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Provide you with a warm and professional welcome at all times
Provide information explaining what your course will offer
Ensure courses and workshops are of a high quality and promote recovery principles
Offer advice and guidance on learning and study skills, and the use of
learning resources
Provide support, which will help you monitor and review your progress if you
want to
Devise well planned timetables that, where possible, will take your needs
into consideration
Discuss your specific needs if you tell us about a disability or learning difficulty
Discuss your next steps upon completion of your course, such as enrolling on
another course or workshop, if you wish to do so
Provide a safe and healthy study environment
Provide an environment free from discrimination
Respect your personal beliefs, life choices, religious and cultural practices
and traditions
Give you the opportunity to express your views of the college and its services
without fear of recrimination
We expect you to:
• Attend courses and workshops punctually; if you are running late or no longer able
to attend please contact us
• Make the most of your student experience and your course or workshop
• Be considerate of all students, college staff and others working on a college site
observing the NSFT Recovery College Code of Conduct
• Comply with the college’s policies and procedures
• Respect the individual rights of all members of the college
• Ask us for any clarification if you are not sure about anything
Recovery College - Norfolk and Suffolk Foundation Trust
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Code of Conduct
In order to create an environment conducive to learning we want to ensure
we give you all the support and guidance you need to achieve success.
The Code of Conduct is a guide to highlight what we expect from students at
the college so that we can help you to achieve success in a supportive and
non-threatening environment.
As a student at the Recovery College we expect you to:
1. Treat all students and staff with compassion, dignity and respect
2. Avoid the use of offensive, racist, and sexist language at all time, and not to
discriminate or harass other students or staff members
3. To dress appropriately for a learning environment, not to wear logos or slogans
that could be offensive to others
4. To be respectful of other students’ rights, life choices, beliefs and opinions
5. To respect the wellbeing and property of the other members of the college,
and report any health and safety concerns you may notice
6. To take an active part in your own learning and use the resources made available
to you
7. To provide us with the information that we need to support your
enrolment and ongoing learning
8. To refrain from using mobile phones during the courses and workshops
9. To attend courses and workshops punctually
10. To take responsibility for your own learning and come to the courses and workshops
equipped to participate
11. To communicate your wishes as to how we can support your wellbeing whilst
attending courses and workshops
12. To advise us of things that may be preventing you from getting the most
out of your learning experience
13. To refrain from the use of alcohol and illicit substances while attending the
recovery education centre
Failure to adhere to the Student Code of Conduct may lead to exclusion from the
Recovery College.
“Through this process of networking
information, I have uncovered ideas and
strategies that, while often very simple
and very safe, have the capacity to
create major life change.”
(Mary Ellen Copeland 2010)
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Recovery College - prospectus
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Confidentiality
As part of registration and enrolment, students are asked to provide
personal data and to agree to purposes for which it will be used.
Some of this information will be passed to tutors including:
•
•
•
•
•
Student’s name
Student’s phone number in case of emergency
Details of person to contact in an emergency
Specific or support learning needs
Copy of student’s individual learning plan
Recovery College tutors will not have access to students’ health records. However it will
be recorded when you a attend a course or workshop.
Information shared during courses, workshops and seminars will remain confidential
unless tutors assess that someone’s safety is at risk.
In line with the Data Protection Act (1998), any student may request to view information
held about them by the Recovery College.
Students are asked to sign a register of attendance at each session and tutors are
required to ensure the register is completed, noting all attendees.
The Recovery College may contact students with details of new courses and Recovery
College events, unless requested otherwise.
Health and Safety
• Fire safety instructions will be given when attending a course or workshop
• You are responsible for the safety of your own belongings when attending
the Recovery College - please keep any valuable items with you at all times as the
Recovery College and NSFT cannot accept responsibility
• If you feel unsatisfied with any aspect of the Recovery College please talk to your
tutor or the college administrator. Norfolk and Suffolk NHS Foundation Trust has a
Patient Advice and Liaison Service (PALS) and a complaints procedure
Recovery College - Norfolk and Suffolk Foundation Trust
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What students have said
“As a student, you can read
lots of books and articles
but actually hearing and
understanding other people’s
lived experience is the best
educational experience
you can have.”
“It was far beyond any
expectations; it was enjoyable
and I learnt many things”
“Gave me a new perspective
on my own health and
that it’s in my power to
help myself.”
“Recovery is possible for
all and we can all help
each other.”
“Having a peer tutor is a
very good idea, it enables
a different conversation.”
“That an incomplete recovery
is still as acceptable, and a
good recovery, because
recovery never stops.”
10
Recovery College - prospectus
“There is hope for me and
therefore hopefully recovery
upwards.”
“Really enjoyed it and would
love to be more involved.”
“Gave me a new perspective
on my own health and
that it’s in my power to
help myself.”
“Reminded and refreshed
me about recovery and that
it's an opportunity to make
lives better; not just control,
manage, reduce symptoms.”
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Thank you
Thank you to all our volunteers, peer trainers, students, partners and everyone who has
helped to develop NSFT Recovery College and support us on this exciting journey.
We welcome your comments, suggestions, questions or stories about your experiences
at the Recovery College.
External partners include:
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Mental Health Providers Forum
Norwich Mind
West Norfolk Mind
Great Yarmouth and Waveney Mind
Suffolk Mind
Voluntary Norfolk
Voluntary and Statutory Partnerships (VASPs) for Suffolk
Central and North West London NHS Foundation Trust (CNWL)
Implementing Recovery through Organisational Change (ImROC)
Stonham HomeStay
Julian Support
Rethink
The Matthew Project
Suffolk Family Carers
Suffolk User Forum
“Recovery is a personal journey
of discovery.”
(Repper & Perkins, 2012)
Recovery College - Norfolk and Suffolk Foundation Trust
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Contact
information
For more information, or
to download a copy of the
prospectus or timetable
please visit our website:
www.recovery-college.org.uk
Telephone:
01603 421169
Email:
[email protected]
Website:
www.recovery-college.org.uk
Recovery College Office,
Norfolk and Suffolk NHS
Foundation Trust,
Hellesdon Hospital,
Drayton High Road,
Norwich,
Norfolk NR6 5BE
If you would like this booklet in
large print, audio, Braille, alternative
format or a different language,
please contact the Patient Advice
and Liaison Service (PALS) and we
will do our best to help.
Email: [email protected] or call
PALS Freephone 0800 279 7257
At Norfolk and Suffolk NHS
Foundation Trust we are fully
committed to fulfilling our duties
under the Equality Act (2010).
Leaflet code: 15/012
Printed: April 2015
Review date: August 2017
©2015 NSFT www.nsft.nhs.uk GFX 3693
prospectus 2015 / 2016