May 2011 - DWM Magazine

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DWM
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DOOR & WINDOW MANUFACTURER MAGAZINE
THE FUTURE OF FENESTRATION MANUFACTURING
Product Information
© 2010 Door and Window Manufacturer
(DWM) Magazine. All rights reserved.
No reproduction of any type without
expressed written permission.
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Incorporating
WINDOW MANUFACTURER MAGAZINE
VOLUME 12/ISSUE 4/MAY 2011
FREE SUBSCRIPTION FORM ON PAGE 62
Mouldings
& Millwork
Market
Forecast
Also Inside:
• MMPA News,
Moulding Guide
and More
• High-Performance
Windows Program
Changes
• Fenestration Day™
Review
THE FUTURE OF FENESTRATION IS IN YOUR HANDS
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Knock Knock.
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We are all about doors.
“Some companies are all about steel doors or just about fiberglass doors. Some companies are all about glass
inserts or just hardware. At Tru Tech® Doors we are all about doors.
Our concept is simple. We design and manufacture the finest door products in the industry, products that are easy
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and wrought iron glass, hardware and door accessories will be a great addition to your product offerings.
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President, CEO
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For more information please contact us at:
Toll Free Tel: 1.888.760.0099 or email us at [email protected]
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® Tru Tech is a registered trademark of Tru Tech Corporation.
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DWM
DOOR
&
WINDOW MANUFACTURER MAGAZINE
CONTENTS
VOLUME 12/ISSUE 4/MAY 2011
www.dwmmag.com
ON THE COVER
MMPA members visited EastCoast
Moulding’s Summerville, S.C.,
distribution center during a recent
meeting. For more on the
company, and the meeting, see
the article on page 48. Photo
courtesy of EastCoast Mouldings.
departments
What’s News . . . . . . . . . . . . . . . . . 16
Energy and Environmental News. . 22
Sales Tools . . . . . . . . . . . . . . . . . . . 24
Secret Shopper . . . . . . . . . . . . . . . 26
Ones to Watch . . . . . . . . . . . . . . . 28
Directory of Suppliers . . . . . . . . . 60
Classifieds. . . . . . . . . . . . . . . . . . . . 61
Now Showing . . . . . . . . . . . . . . . . 62
Advertising Index . . . . . . . . . . . . . 63
Industry Indices . . . . . . . . . . . . . . 64
columns
Trend Tracker . . . . . . . . . . . . . . . . . . 4
Eye on Energy . . . . . . . . . . . . . . . . . 6
AAMA Analysis . . . . . . . . . . . . . . . . 8
Moulding the Future . . . . . . . . . . 10
WDMA Update . . . . . . . . . . . . . . . 12
Publisher/Editor
Tara Taffera
[email protected] ❚ x113
Assistant Editor
Penny Stacey
Contributing Editors Ellen Rogers
Megan Headley
Katie Hodge
Art Directors
Chris Bunn
Dawn Campbell
Exhibits Manager
Tina Czar
Marketing Director Holly Biller
Advertising
Ally Curran
Coordinator
Customer Relations Janeen Mulligan
Manager
Web Developer
Bryan Hovey
Video Producer
Marshall Stephens
Administrative
Erin Harris
Assistant
Published by Key Communications Inc.
Debra Levy, president
385 Garrisonville Road, Suite 116
Stafford, Virginia 22554
540/720-5584 ❚ fax: 540/720-5687 ❚ www.glass.com
AMD Headlines . . . . . . . . . . . . . . . 14
32 7 Annual Guide to New Products and Services
42 Are You Ready for Phase Two?
th
A look at the newest products and services available to the industry.
The listing of individual prices by company and the addition of
commercial products are just a few of the changes to the Department
of Energy’s high-performance windows program.
44 Fenestration Day™ Delivers Informative Sessions
The second annual Fenestration Day, held April 7 in Indianapolis, was a
hit with attendees who were educated during five educational sessions
covering everything from saving money in the plant to avoiding litigation.
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48 Special Mouldings and Millwork Report
If you didn’t attend the recent meeting of the Moulding and
Millwork Producers Association you missed a moulding market
forecast, how to take advantage of various tax credits, how to
minimize plant losses and much more.
56 Annual Moulding and Millwork Guide
If you are a looking for a moulding manufacturer or supplier, look no
further than the DWM/SHELTER list of MMPA member companies.
DWM—Door and Window Manufacturer magazine, (USPS 001-303), ©2011 by Key Communications Inc. All
rights reserved. DWM is published 9 times per year (January/February, March, April, May, June, July/August,
September, October, November/December) by Key Communications Inc., 385 Garrisonville Road, Suite 116,
Stafford, VA 22554; 540/720-5584; fax 540/720-5687. Advertising offices listed at right. Unsolicited manuscripts and other materials will not be returned unless accompanied by a self-addressed, stamped envelope.
All contents are ©2011 by Key Communications Inc. Neither publisher nor its representatives nor its subcontractors assume liability for errors in text, charts, advertisements, etc. and suggest appropriate companies be
contacted before specifications or use of products advertised or included in editorial materials. Views and opinions expressed by authors are not necessarily those of the publisher. For permission to reprint, contact editorial office. Printed in the U.S. No reproduction permitted without expressed written permission of the of the
publisher. Periodicals postage paid at Stafford, VA and at additional mailing offices. Questions? Call 540/7205584. Send subscription inquiries to Key Communications Inc., P.O. Box 569, Garrisonville, VA 22463. POSTMASTER: SEND ADDRESS CHANGES TO DWM, P.O. Box 569, Garrisonville, VA 22463.
www.dwmmag.com
Midwest,
Plain States
and Texas
Southeast
West Coast and
Western Canada
Northeast and
Eastern Canada
Europe
China and Asia
•
•
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•
•
•
•
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•
•
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❚ ADVERTISING OFFICES ❚
Lisa Naugle
[email protected]
312/850-0899 ❚ fax: 312/277-2912
Scott Rickles
[email protected]
770/664-4567 ❚ fax: 770/740-1399
Ed Mitchell
[email protected]
805/262-2932 ❚ fax: 805/262-2933
Debra Levy
[email protected]
540/720-5584 ❚ x111
fax: 540/720-5687
Patrick Connolly
[email protected]
699 Kings Road
Westcliff on Sea
Essex SSO 8PH England
(44) 1-702-477341 ❚ fax: (44) 1-702-477559
Sean Xiao
[email protected]
Rm.403, Block 17, Wuyimingzhu,
No.6 Jinshan Road,
Fuzhou, Fujian, 350001, China
(86) 591 83863000
❚ EDITORIAL ADVISORY BOARD MEMBERS
Mike Biffl, national sales manager, Sturtz Machinery
Nick Carter, president, Woodware Systems
Ron Crowl, owner, FeneTech
Robert Farnham, green initiative coordinator, Bethel Mills Inc.
Ric Jackson, director of marketing for Truseal
Matt Kottke, marketing support manager for Truth Hardware
Alan Levin, owner, Northeast Building Products
Phil Lewin, vice president of marketing, Vinyl Window Designs
Robert Pecorella, president and owner, Northern Building Products
Mark Toth, Eastern U.S. sales manager, H.B. Fuller
Dominic Truniger, president and general manager, Hurd Windows and Doors
Tom Williams Jr., president, Yuba River Moulding and Millwork Inc.
Member ,
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TREND TRACKER
Easier to be an Optimist
BY
ith the middle of the year
approaching, it is a good
time to take stock of the
momentum of the industry. The
key question coming into 2011 was
whether there would be a bubble
following the expiration of the
$1,500 energy tax credit. Anecdotal
evidence as early as January 2011
suggested that this wouldn’t be the
case. By that point, numerous companies had informed us that the
decrease they saw in January sales
was very modest and could readily
be explained by bad weather. A five
or ten percent decrease from the
prior year is not the bursting of a
bubble; it’s a blip on the chart.
W
Multi-Family Fares Well
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The multi-family market is doing
very well. For several years, we’ve
stressed that companies would
benefit from remembering the
multi-family market in their marketing plans. Detractors remind us
that payment is often slower in the
multi-family market than when
dealing with a homeowner. Our
response to that has always been
that there isn’t a homeowner in
America who buys windows one
thousand at a time. That kind of
volume goes a long way toward
making up for what may not turn
out to be a much slower payment.
Within the multi-family market,
the high-end segment is outperforming cheaper apartments and
condos. There are tens of thousands
of people that lost high-end homes
to foreclosure because teaser rates
on mortgages reset to higher levels.
The pop in growth required for the
home purchase to make sense did
not take place and the home
www.dwmmag.com
MICHAEL
COLLINS
For several years, we’ve stressed that companies would
benefit from remembering the multi-family market in
their marketing plans … There isn’t a homeowner in
America who buys windows one thousand at a time.
entered foreclosure. The point is
that many of these individuals did
not lose their high-paying jobs—
they simply lost their homes. This
means that, when they became
renters and began working toward
owning a home again, they had significant disposable income. They’re
not going to rent a $650 per month
apartment. They’re going to look at
the higher end of the market. This
means many buildings that straddle
price points will be remodeled and
upgraded in order to attract this
higher paying renter.
This continuing recovery in the
residential market bodes well for
the commercial market as well.
The commercial market tends to
lag the residential market by roughly 12 to 18 months. If 2011 is the
year in which the residential recovery becomes more palpable, it
makes the prevailing belief that the
commercial markets will recover in
2012 more likely to come to pass.
Becoming a One-Stop Shop
Another important trend that continues to play out in the market is the
trend toward becoming a one-stop
shop for customers. In some cases,
this desire to sell a broader range of
products to one’s customers manifests itself in new product launches
or product line expansions. In other
cases, companies will undertake
acquisitions that are driven in large
part by the desire to access comple-
>I
mentary products of the target company. It is often cheaper to acquire
existing products that have been tested and commercialized than to create those products from scratch. The
benefits of serving as a one-stop
shop include winning incremental
business from one’s customer with a
modest additional investment in
sales and marketing. Shipping logistics can become more attractive
because each truck going to each
customer is fuller than in the past.
The increased sales lead to better utilization of existing plant capacity and
a steadier contribution to paying the
overhead of the company.
When it comes to offering a new
product that represents an expansion of the product line, there are
two decisions to make. First, the
manufacturer must decide whether
it wants to sell its product to the
client. The second, sometimes
overlooked, decision is that of
whether the manufacturer wishes
to take the chance of letting a competitor meet that need for the customer. A final benefit of selling a
broader range of products to your
customer is that it strengthens the
overall relationship.
❙
Michael Collins is a Chicago-based
investment banker with a specialized
merger and acquisition practice in the
door and window industry. His opinions
are solely his own and not necessarily
those of this magazine.
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EYE ON ENERGY
How Low Can We Go?
Reducing U-Values to Meet Future Performance Targets
BY
he window industry faces
constant questions about
future performance regulations. When are the next standards
coming? How stringent will they be?
How will they affect window designs?
These are all legitimate questions, especially as the U.S.
Department of Energy speculates
about establishing R-10 windows—
those with 0.10 U-values—as a
potential future benchmark.
This possibility raises another
important question about window
U-values: How low can we go?
T
R-10?
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Don’t fret if you don’t have R-10
windows in your plans yet. It may
not even be possible to produce a
window of this caliber using today’s
components. A triple featuring the
best performing spacer and insulating frame, the lowest-emissivity
glass and argon gas filling can
achieve a 0.17 U-value (R-5.9). The
same window using krypton gas
yields a 0.15 U-value (R-6.7). Adding
a pyrolytic low-E coating (hard coat)
to the interior-most surface (surface
6) in the krypton-filled triple nudges
the U-value down to about 0.14 (R7.1). That is about the lowest U-value
achievable using conventional window designs with existing materials.
More Glass?
Adding glazing to an insulating
glass unit (IGU) is a potential means
of reducing U-values. Each additional glass lite, combined with a
spacer, provides another insulating
airspace to reduce heat transfer. For
example, adding a fourth lite and
moving the hard coat to surface
eight in the krypton-filled triple,
www.dwmmag.com
RIC
JACKSON
Each new glazing layer pushes the unit closer to
the 0.10 target. However, each layer also takes
manufacturers further away from a feasible reality.
noted previously, reduces the Uvalue to 0.13 (R-7.7). Add one more
lite—with the hard coat now on surface 10—and the U-value drops to
0.12 (R-8.3). Continuing in the same
fashion, it is conceivable that a unit
with seven layers of glass—a septuple-glazed unit—could meet the
0.10 U-value (R-10) target.
Each new glazing layer pushes
the unit closer to the 0.10 target.
However, each layer also takes
manufacturers further away from
feasibility. Consider how each lite
of glass adds 15 pounds or more to
a 2.5-foot by 5-foot window. The
added weight requires stronger
framing and hardware.
Another issue with adding multiple layers of low-E glazing to an
IGU is the progressive loss of visible
light transmittance (VT) and solar
heat gain (SHG).
Better Frames?
Adding more glazing to an IGU
has a significant impact on centerof-glass (COG) U-values. However,
conductivity associated with the
frame and the edge of glass overrides some of those efficiency
gains. When modeling and weighting components, the frame contributes to about 20 percent of the
total window U-value, and the edge
of glass effect—the cumulative
effect of the spacer, glass edge and
frame being in contact—makes up
another 20 percent. The COG represents the remaining 60 percent.
>I
In the examples described above,
the quadruple-glazed 0.13 U-value
window has a 0.08 COG U-value,
and the 0.12 U-value window with
five lites has a 0.06 COG U-value.
With such low COG U-values, it’s
clear that the 40 percent contribution of the frame and edge of glass
effect is detrimental to a window’s
total U-value. Therefore, the industry needs to improve frame designs
to further reduce their conductivity.
A variety of energy-efficient vinyl,
fiberglass and engineered thermoplastic frames are available, with the
best performing designs utilizing
low-conductivity filler materials with
low K-values in framing cavities.
Another potential consideration
to reduce frame conductivity is to
add additional chambers within
the framing cavity. Smaller, narrower chambers can reduce convection
currents and provide better insulating properties compared to wider,
unfilled chambers.
While no magic combination of
components exists today to produce a 0.10 U-value (R-10) window, the industry is inching closer
to reaching this target. With each
new advancement, we’ll know how
low we can go.
❙
Ric Jackson is the director of marketing
for Quanex Building Products Engineered
Products Group. He can be reached at
[email protected]. His opinions
are solely his own and do not necessarily
reflect those of this magazine.
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AAMA ANALYSIS
Quest to Capture Door Performance
Spurs Standards Development
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LEWIS
AMA certification goes Building Code (FBC) requirements hinged door systems and their assobeyond basic performance for structural loading and (optional) ciated hardware under accelerated
operating conditions. The new ediassurance for completed impact resistance.
In terms of the product and its tion clarifies the rate of application
door and window units by recognizing that a door or window is a com- operating environment, the 2005 of open/close cycles prescribed by
plex, interacting system of compo- edition of NAFS was a milestone, the test method, permitting a range
of 12 to 24 cycles
nents that must perform properly over a
In terms of the product and its operating environment, per minute at the
test lab and/or
long service life. For
the 2005 edition of NAFS was a milestone, being the
m a n u f a c t u re r’s
this reason, as a prefirst door and window performance standard to establish discretion. Each
requisite for their
unique specifications for side-hinged doors.
cycle consists of
use in fenestration
opening the door
products that bear
the AAMA Certification Gold Label being the first door and window by 60 ± 5 degrees using a pneumat(extrusions or pultrusions, finish- performance standard to establish ic/hydraulic piston and then closing
es, glass, insect screening, weath- unique specifications for side- it after a minimal dwell time in no
erstrip, sealants and hardware), hinged doors. This was made possi- more than 2.5 seconds using a simimust be qualified through sepa- ble by an innovative performance lar piston or counterweight-andrate, independent testing per the rating concept and the develop- pulley arrangement (or a self-closing
most current versions of the stan- ment of specialized performance device if applicable). This is perdards and test methods refer- standards and test methods that formed on a sample product incluenced in the North American accounted for the distinct function- sive of all components (e.g., frame,
Fenestration Standard (NAFS) al differences and application reali- threshold, door panel, hinges,
AAMA/WDMA/CSA 101/I.S.2/A440. ties of side-hinged doors. These dif- weatherstripping and glass lite, if
ferences stem primarily from acces- applicable). Locking hardware may
sibility requirements, water pene- be omitted for the test, but simulatSide-Hinged Doors
ed by an added equivalent weight.
For some time, however, the tration and operating frequency.
For example, in terms of operat- The total number of cycles applied
side-hinged door (SHD) has presented a special and somewhat elu- ing frequency, while a window may in the test increases with the
sive case for component verifica- be operated once or twice a week, a Performance Class for which the
tion and product certification, side-hinged door may be opened door is intended, ranging from
owing to unique properties of both and closed a half dozen or more 25,000 for R Class doors up to
times a day. Doors designed for 500,000 for AW Class doors—thus
the product and its marketplace.
In terms of the marketplace, the these different environments must simulating operation over a long
primary issue is that of accommo- remain intact and operable under service life. The final test report is to
dating in-field substitution of com- the expected conditions if they are include the cycle timing used in the
ponents—a common practice for to maintain resistance to environ- test within the range of 12-24 cycles
per minute.
❙
doors—and stay within a meaning- mental conditions.
ful certification protocol for the finished product. While various groups AAMA Updates
Dean Lewis serves as chief engineer,
work to resolve this problem, AAMA Standard Regard SHD
certification programs, for the American
has, since 2004, offered interim cerTo address this aspect, AAMA Architectural Manufacturers Association
tification of side-hinged doors to 920-11, Specification for Operating in Schaumburg, Ill. He may be reached at
satisfy mandatory International Cycle Performance of Side-Hinged [email protected]. His opinions are
Building Code (IBC), International Exterior Door Systems, recently was solely his own and do not necessarily
Residential Code (IRC) and Florida updated for cycle testing of side- reflect those of this magazine.
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MOULDING THE FUTURE
Testing the Future of Poly Mouldings
BY
KELLIE
he Moulding and Millwork
Producers
Association’s
(MMPA) Poly Blends Group
began talking about obtaining a
Code Compliance Research Report
(CCRR) in 2009. The painstaking
process of reviewing building code
requirements along with established testing methods weighted the
group’s progress down—impeding
forward movement for weeks at a
time in some instances. Upon conclusion of the MMPA’s Winter
Business Meeting on the Isle of
Palms, S.C., in March, the group’s
focus switched from talking to
action as the final questions and
concerns regarding a CCRR were
allayed.
A.
SCHROEDER,
CMP,
CAE
T
Poly Blend Group members discuss the CCRR report at their recent meeting.
ance report on Poly Mouldings for
members of MMPA,” says Bob
Simon, executive vice president of
Gossen Corp. and current MMPA
Poly Blends Group chair.
Studying the Building Codes
The Poly Group gathered to
peruse the building code requirements for interior and exterior
mouldings manufactured from
PVC, polystyrene, polyurethane,
etc., plastic-wrapped wood, cellular plastics and wood plastic composites. The goal set by the group is
to write an inclusive CCRR and
product certification program that
allows for a wide range of poly
blend mouldings and millwork. The
vision of the Poly Blends Group was
to foresee the various types of
products that are currently or will
be manufactured in the future in
order for those products to have a
place within the MMPA’s projects.
“Over the past two and a half
years the group has met with several building code and product evaluation services to determine the
requirements. On March 25, we
reached an agreement so we can
move forward with a code compli
Preparing for Product Testing
The Poly Blends Group agreed to
allow each association member
company to research its current
product testing in place, then contact the MMPA office this month to
indicate specific needs for the
upcoming testing phase for the
CCRR and eventual product certification program.
“Participating manufacturers
and their respective products
found to be in compliance with
established requirements will be
recognized in the ATI-ES code compliance research report (CCRR)
owned by MMPA,” says Simon.
The Poly Blends Group invites all
poly moulding manufacturers
interested in participating in the
CCRR and product certification
program to join the group now for a
key benefit. All manufacturers testing together on the front end of this
project will receive the initial group
>I
testing discount fee schedule being
offered by ATI, the lab the Poly
Blends Group has chosen to work
with on the project. Manufacturers
that have tested products in the
past know the value of group testing and should not delay in the
decision to go forward with the Poly
Blends Group.
The Poly Blends Group consists
of key poly moulding manufacturers in North America such as:
Fypon/Therma Tru; Gossen Corp.;
Omega-Tek;
Royal
Building
Products; The Foundry / IQm Trim
Board; Timbron International; and
Vi-Lux Mouldings.
Questions about how to engage
in this process or the pathway chosen for the CCRR and upcoming
product certification program may
be directed to the MMPA office at
530/661-9591 or by emailing me at
[email protected].
❙
Kellie Schroeder, CMP, CAE, is executive
vice president of the Moulding and
Millwork Producers Association. Her
opinions are solely her own and do not
necessarily reflect those of this
magazine.
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WDMA UPDATE
Show and Tell
Invite Your Congressperson for a Summer Plant Tour
BY
embers of the Window
and Door Manufacturers
(WDMA) Association converged on Washington, D.C., this
March to introduce themselves to
the 100 newly elected members of
Congress and share their first-hand
perspectives on issues impacting
the industry (see related article on
page 20).
M
Extend the Invitation
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If you were unable to join us in
Washington this spring—or if you
wish to continue the dialog with
your representative—we encourage
you to invite your congressional
member for a plant tour this summer. Congress takes several breaks
over the Memorial Day and
Independence Day holidays and a
longer break for most of August. This
is an ideal time to invite them to visit
your facilities and see firsthand how
the economy is affecting your business and your ability to create jobs in
their communities. If you’ve never
hosted a legislator before, let us
assure you that they welcome the
invitation to meet with their constituents. We can provide a plant tour
tool kit to walk you through the steps.
MICHAEL
O’BRIEN
Constituent Communication
Makes the Most Impact
While WDMA is making inroads
on Capitol Hill in our outreach to key
committee members, communication directly from their constituents
back home reinforces our staff
efforts and builds stronger relationships with the legislators whose support we will need when our key
issues come up for a vote. The House
Energy and Commerce Committee
is of particular interest to our industry, and has 12 new Republican
members in the 112th Congress, half
of whom are freshmen members of
Congress (see box below).
The first step to set up a successful plant visit is to send an
invitation as soon as possible. Visit
the Congressional directory at
http://capwiz.com/wdma to find
district office information for your
representative and/or senators.
Send an invitation to their scheduler, offering multiple dates if possible. Members of Congress will be
home the following dates: May 1620, June 6-10, June 27-July 5, July
18-22, and August 8-September 6.
(Note that the Senate is on a different schedule, but Senators also
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Are These Your Congressional Representatives?
The WDMA can particularly use your assistance in making contact with the
following freshman congressional representatives: Rep. Brian Bilbray (Calif.50th), Rep. Charlie Bass (N.H.-2nd), Rep. Gregg Harper (Miss.-3rd), Rep. Leonard
Lance (N.J.-7th), Rep. Bill Cassidy (La.-6th), Rep. Brett Guthrie (Ky.-2nd), Rep.
Pete Olson (Texas-22nd), Rep. David McKinley (W.Va.-1st), Rep. Cory Gardner
(Colo.-4th), Rep. Mike Pompeo (Kan.-4th), Rep. Adam Kinzinger (Ill.-11th) and
Rep. Morgan Griffith (Va.-9th).
Likewise, the following new members of the Senate Energy and Natural
Resources Committee need to hear from manufacturers in their states: Sen. Al
Franken (D-Minn.), Sen. Joe Manchin (D-W.Va.), Sen. Chris Coons (D-Del.), Sen. Mike
Lee (R-Utah), Sen. Rand Paul (R-Ky.), Sen. Dan Coats (R-Ind.), Sen. Rob Portman (ROhio), Sen. John Hoeven (R-N.D.) and Sen. Bob Corker (R-Tenn.).
—MO
www.dwmmag.com
>I
The House Energy and
Commerce Committee is of
particular interest to our
industry, and has 12 new
Republican members in the
112th Congress, half of
whom are freshmen
members of Congress.
will be in their home states August
8-September 6.)
Once a date has been confirmed,
contact WDMA for an update on key
policy issues to raise during your
tour. We can provide issue briefs for
you to review and share, but the
important thing is to share the story
of your company and the challenges
you’re facing. A conversation about
energy efficiency tax credits is all the
more powerful if you can show the
products to your legislators. If possible, schedule the tour with enough
time to allow your Congressperson
to speak to employees and answer
questions. Be sure to take pictures
and work with the legislator’s office
to send a press release to your local
media. Congressional plant tours are
great opportunities to generate positive press for both the legislator and
your company.
Engaging legislators on the issues
impacting door, window and skylight manufacturers is critical to
ensuring Congress acts in a way that
will help, not hinder, our housing
recovery and economic growth.
❙
Michael O’Brien serves as president of
the Window and Door Manufacturers
Association. His opinions are solely his
own and do not necessarily reflect those
of this magazine.
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Reflection. Appreciation. Innovation.
CORPORATE OFFICES
9280 Dutton Drive
Twinsburg, Ohio 44087-1967
330.963.5401
Fax: 330.425.8741
www.gedusa.com
Dear Valued Customer:
I am pleased to announce that this month kicks off a year-long celebration of GED Integrated Solutions’ 35 years of
providing you with the most innovative IG and vinyl equipment and software platform solutions available.
As many of you know, the idea to provide window and door fabricators with technologies that
increase productivity, reduce IG unit costs and improve IG quality came to fruition in a modest
facility when GED was founded — the rest is history. Over the past 35 years GED has introduced
many ‘firsts’: 1977 - the first Horizontal Hot Melt IG Fabrication equipment; 1987 - the first BreakOut Monitors; the first WinSystem 1 software platform and, of course, in 1991 - the revolutionary
Intercept® IG Spacer System.
Our continued innovations with the introduction of numerous award-winning products into the
new millennium have included the Smart Extruder, Laminated Glass Cutter, two-tone muntin
material, an all stainless steel glass washer with a water treatment system and the cutting-edge
manufacturing i-3 technology platform. And, in 2004, we greatly expanded our reach with the
acquisition of Sampson Automation. Most recently, GED once again revolutionized the industry
with the introduction of its i-3 SmartLoad Welding equipment and ColorTRU® Decorative Foil
Bonding System.
Today, GED is looked upon by both our customers and competitors as a world-class equipment
manufacturer, innovative engineering resource, and unparalleled customer service/training
provider in the window and door fenestration industry, as well as the only complete systems
integrator for the worldwide window and door marketplace.
Obviously I take great pride when reflecting upon GED’s history and the remarkable relationships we have
developed with you, our valued customers. Together we have successfully persevered and adapted to market
shifts and technology changes throughout these past three and a half decades.
As to our immediate future together, and the latest industry challenge of meeting the most efficient path to R-5, I
have no doubt that we will deliver the answer through our Intercept Stainless Steel spacer and assure you of the
most unbeatable warm edge performance to benefit all of your needs, be it dual pane or triple pane IGU’s. After
all, GED’s Engineering Department is comprised of a team of our industry’s top engineers, with over 350 combined
years of experience and expertise. It is second to none.
Of equal importance, GED’s never-ending dedication to maintain product quality, consistency, continuity, and
credibility at all times remains an integral part of the very core of the GED brand.
Last but certainly not least, our commitment to provide only facts and forthright information remains steadfast.
You’ll get no ‘spin doctoring’ or marketing message ‘flip flopping’ or ‘story telling’ from GED. We’re in this
business to help make you successful. When your mission is excellence, GED can help you achieve it.
On behalf of all GED Associates, I thank you for the opportunity to be your partner and friend for the past 35 years,
and enthusiastically look forward to a continued successful relationship for many, many years to come.
Warmest regards,
Bill Weaver
CEO & President
GED Integrated Solutions, Inc.
The One Source For Integrated, Lean Window Manufacturing Systems — Software Process Systems by NxWare
&XVWRP
(QJLQHHULQJ
6RODU
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AMD HEADLINES
Providing Employee Education
for a Resurgent Market
BY
t is 2011, many of us are still here
and most of us share similar
challenges. The downsizing of
our organizations is the most obvious. Various departments are thin,
if not totally eliminated. We have
reduced our payrolls down to the
best and brightest, but that doesn’t
mean they know it all. The stakes
are much higher today and to
assume we know it all is the beginning of the end. Despite reduced
resources we have to continue
developing our people and find
new, efficient ways to do so.
I
Investing in
Training Will Pay Off
d
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Studies have shown that companies that invest time and money in
employee training and education
tend to maintain a competitive
edge over those with little or no
training
budget. Well-trained
employees are the key to the success of any business enterprise.
Whether it is initial training for new
hires or sustained training for experienced employees, the return on
investment can be great.
As the U.S. economy continues
its slow upward climb there will be
some companies whose recovery
will outpace their competitors.
These companies will probably
require an influx of new employees
to keep up with the demand for
their products. New employees will
require education and training in
company operation procedures, the
millwork industry, sales principles,
techniques, and a host of other subjects to strengthen their skills. So,
how do we accomplish this task?
Well, finally, it appears that help
has arrived!
www.dwmmag.com
JOHN
CROWDER
As the U.S. economy
continues its slow upward
climb there will be some
companies whose recovery
will outpace their
competitors.
Concluding a multi-year effort, the
Association of Millwork Distributors
(AMD) has not only upgraded the
content of its training modules, it has
delivered them in an electronic format that fits today’s organizations. A
brief overview of the educational
components is refreshing.
The Content
Two courses are offered—
Millwork Principles and Practices
and Principles of Professional
Selling. Millwork Principles and
Practices is an excellent introduction to the residential construction
industry. It addresses topics such as
the history, language, specifications, wood and non-wood alternatives. The Professional Selling
Series is unique, comprehensive
and applicable to any industry. Far
too many individuals have accepted sales positions to support themselves until they get real jobs. Well,
ladies
and
gentlemen,
the
Professional Selling Series illustrates just how sophisticated the
position is—it’s an art and science—and a far cry from just
another box of donuts. Ten modules are explored in great detail and
include the psychology of selling,
decision motivators, relationship
skills, communication techniques,
leading (helping) your customer,
>I
managing the effort, managing a
team, researching opportunities,
and much, much more. Yes, this is
definitely more effective than a
box of donuts.
The Format
Not to favor one child over
another, but this may be the best
part. Here is how it works:
1. It’s all online, giving you literally 24/7 convenience and efficiency.
2. Modules are designed to be
interactive in a one-to-one environment with the employee.
3. Each module can be completed in one or multiple sessions.
Your employees can complete
portions as time allows, bookmark
their positions, and resume at the
same points later.
4. As an employer you purchase
as many hours as you want. They
never expire and, when activated,
contain all current updates. Also,
once you obtain hours, what you
choose to activate and for whom is
up to you.
5. Once activated, the registered
employee has 12 months to complete that module. Once completed, that same employee has reference access to that module as long
as they work for you.
6. A training manager of your
choice is provided access to monitor
activity by each employee, making it
easy to manage your investment.
Finally, someone acknowledged
our challenges and met our needs. ❙
John Crowder serves as president and
CEO of Milliken Millwork Inc. and as
AMD second vice president. His opinions
are solely his own and do not necessarily
reflect those of this magazine.
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eir
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pro
fita
bil
ity
.
Glass Fabrication
Vinyl Fabrication
Software Solutions
Service & Technical Support
GED provides the most
innovative solutions and latest
technologies that increase
productivity, reduce IG unit
costs and improve IG quality.
A world-class equipment
manufacturer and complete
systems integrator offering
the latest advancements
available to ensure maximum
productivity and accuracy.
No one offers a more
comprehensive software
solution to tie every aspect
of your manufacturing
process together. GED is
your one-stop source for
all your software needs.
Our responsibility doesn’t
end after installation. That’s
why GED’s customer service
and training is unparalleled
in the window and door
fenestration industry.
9280 Dutton Drive Twinsburg, OH 44087-1967 USA, Phone: 330-963-5401, Fax: 330-963-0584
www.gedusa.com
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COMPANY NEWS
Three Companies Fined by EPA for Failure
to Distribute Lead Safety Pamphlets
he Environmental Protection
Agency (EPA) has levied
major fines on three window
companies for alleged lead notification violations.
Permanent Siding and Windows
in Milford, Ct., was fined $30,702
based on allegations that it failed to
provide lead hazard information to
homeowners or occupants before
doing renovations that may have
disturbed surfaces coated with
lead-based paint.
EPA’s New England office says
that Permanent Siding and
Windows failed to provide EPA’s
lead hazard information pamphlet
to at least 17 owners or occupants
before the company began renovation activities. The violations in this
case allegedly took place during
renovation work done between
January 2006 and March 2009.
Permanent Siding has certified that
it is now in compliance with EPA’s
Pre-Renovation rule and will submit a report to EPA later this year to
demonstrate its continued compliance with this Rule.
Similarly, Window World of St.
Louis Inc. recently was fined $19,529
for charges that it failed to notify
owners and occupants of at least 20
St. Louis area residential properties
built before 1978 of lead-based
paint risks prior to performing renovation work at those locations.
According to the EPA, the window replacement company was
legally required to provide owners
and residents of the properties with
an EPA-approved lead hazard
information pamphlet before starting renovations at the properties as
part of the requirements of the
Residential Lead-Based Paint
T
Hazard Reduction Act passed in
1992.
As part of its settlement with EPA,
and in addition to paying the civil
penalty, Window World of St. Louis
has agreed to perform a supplemental environmental project. The
company will spend an estimated
$20,048 to replace a total of 73 windows contaminated with lead paint
at three group home facilities operated by the non-profit social services organization Youth in Need.
Jim Lomax, co-owner of Window
World of St. Louis, told DWM magazine that the company “takes the
issue of lead safety very seriously,
and that all of its installers are EPA
lead-safe certified.”
The company also clarified that
“the recent fine is based on a random audit of work conducted before
March 2010. The fine is specifically
in regard to the distribution of lead
safety pamphlets as required by the
Residential
Lead-Based
Paint
Hazard Reduction Act from 1992,
not the recent Renovation, Repair
and Painting rule.”
“The EPA’s recent fine against
Window World of St. Louis is the
result of our error in the distribution
of lead safety pamphlets, not from
unsafe renovation practices,” says
Lomax. “We’re happy to report that
we’ve resolved the issue with the
EPA, and we are now back to full
compliance with the Residential
Lead-Based Paint Hazard Reduction
Act and the recent Renovation,
Repair and Painting rule.
Just a few weeks after Window
World of St. Louis was fined, EPA’s
Region 7 announced that Window
World of Omaha, Neb., has agreed
to pay a $3,976 civil penalty to the
>I
Failing to provide a lead information
pamphlet (such as the one above) to
homeowners prior to renovations has
resulted in stiff fines for window companies.
United States to settle allegations
that it failed to notify owners and
occupants of at least eight Omaha
residential properties built before
1978 of lead-based paint risks prior
to performing renovation work at
those locations.
MERGERS AND ACQUISITIONS
Quanex Acquires
Washington Vinyl Extrusion
Plant from JELD-WEN
Quanex Building Products
Corp. and JELD-WEN have
entered into an agreement for the
sale of JELD-WEN’s equipment
and certain other assets of its
vinyl extrusion plant in Yakima,
Wash. The plant now is a part of
continued on page 18
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LEADERSHIP. EXPERTISE. STABILITY. INNOVATION.
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And this new WOLD could help your windows fit new industry standards. We’re outthinking
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LEGAL NEWS
Glasslam Files Complaint Against Edgetech in Federal Florida Court
Glasslam USA (also known as
Nebula Glass International Inc.) has
filed a suit against Edgetech I.G. alleging that the company has engaged in
defamation, deceptive and unfair
trade practices, and breach of contract, among other allegations. The
22-page complaint was filed in late
March in the U.S. District Court for the
Southern District of Florida.
The case relates to Glasslam’s entry
into the warm-edge foam spacer market in 2007 with its EPD Air-Tight™
spacer, and Edgetech’s own warm edge
foam Super Spacer® product.
Glasslam catalogs several claims,
including allegations that Edgetech
“began its anti-competitive conduct
before Glasslam could produce its first
foot of product.” The company alleges
that Edgetech pressured suppliers that
manufacture raw materials used in
foam spacers not to sell to Glasslam,
with the threats of litigation. Among
the suppliers named are Gold Key
Processing Ltd. in Middlefield, Ohio,
which provides EPDM rubber; two
adhesive suppliers, CCT Tapes in
Philadelphia and MACtac North
America of Stow, Ohio; and two silicone suppliers, Dow Corning of
Midland, Mich., and Wacker Chemie
AG of Lehigh, Pa.
“In addition to exerting pressure on
suppliers of raw materials, Edgetech
pressured equipment manufacturers
not to do business with Glasslam,”
Quanex’s Mikron operation.
JELD-WEN had opened the plant
in 2007 and had been making some
of the extruded vinyl profiles used
at its window plants across the
United States there. Mikron, part of
Quanex’s Engineered Products
Group, has been JELD-WEN’s longtime extrusion supplier, and had
provided “technical expertise to
help make the operation the success it is today.”
continues the company, which alleges
that Lisec America Inc. “would not discuss equipment opportunities with
Glasslam despite the downturn in
commercial construction.”
Glasslam also claims that “Edgetech
conspires with trade associations and
certification councils to keep
Glasslam’s EPDM warm edge foam
spacer from the market.” The company
names
the
Insulating
Glass
Manufacturers Alliance (IGMA) and
the Insulating Glass Manufacturers
Association of Canada (IGMAC) specifically, and alleges that “Edgetech personnel control the certification
process and committees and [have]
utilize[d] anti-competitive tactics with
[IGMA’s Insulating Glass Certification
Committee] IGCC to keep Glasslam’s
spacer from getting to the market.”
Glasslam claims that in May 2008
the “Edgetech-led IGCC concluded
that one manufacturer’s spacer system
cannot be considered the equivalent
of another manufacturer’s spacer system under any circumstance.”
“The effect of this ruling required
any window manufacturer who wanted to purchase Glasslam’s product
instead of Edgetech’s to obtain a new
certification which included a lengthy
and expensive testing process,” writes
Glasslam. “Through this one move,
made possible by its control of IGCC,
Edgetech set Glasslam’s entry in the
market back by over a year.”
Glasslam
further
alleges that “Edgetech blackmails
customers to prevent Glasslam
competition with the foam spacer.”
Among the charges in this section of
the complaint, Glasslam claims that
when it began selling its black AirTight foam spacer at a lower price
than Edgetech’s price for a similar
black product, it found that some customers who might have purchased the
black spacer product from Edgetech
began purchasing it from Glasslam.
“When Edgetech learned that some
of its customers had bought or intended to buy Glasslam’s black foam spacer instead of Edgetech’s, Edgetech
threatened to cut off the customer’s
supply of Edgetech’s spacers in other
colors, as well as related tools and
accessories,” writes Glasslam.
Among charges of defamation, the
complaint claims that “Edgetech told
Glasslam’s prospective customers that
Glasslam was using Edgetech’s standard Super Spacer in its testing in
order to pass certification because
Glasslam’s Air Tight spacer was not
capable of passing.”
The complaint continues, “As a
direct and proximate result of
Edgetech’s false, defamatory statements of fact, Glasslam lost business
and sustained damage to its business
reputation.”
Edgetech officials declined to comment on the case.
Royal Window and
Door Profiles Expands
Distribution Presence into
the United States
in Bristol, Tenn.—already has
begun to fill customer orders for
finished, fully-assembled patio
doors.
The Southern Patio Door
Distribution Center will supply
Royal patio doors and will stock
Royal’s Opera™ and Jazz™ wide,
slim and Impact patio doors, in
fully glazed and unglazed versions.
Royal Window and Door Profiles,
a division of Royal Group Inc., has
opened its first company-owned
distribution center in the United
States. The new Southern Patio
Door Distribution Center—which
is co-located with a Royal
Mouldings manufacturing facility
>I
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ON TREND
We understand what homeowners want. We know what builders need. We keep a close
eye on building and design trends and respond quickly—getting great new ideas and
designs to the market with agility and speed.
ON TIME
Our five distribution centers are stocked with designs hand-selected for your region of the
country. We have the product you need when you need it—right in your backyard.
ON TASK
ODL has been researching, designing, refining, and building doorglass for more than
65 years. Our products are quality tested, warrantied, and built to last. With top-notch
customer service and a complete product offering, we’re ready to serve you.
For more information, visit us at www.odl.com/dwm
Or, contact ODL Customer Service at 1.800.253.3900
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CONTINUED
ASSOCIATION NEWS
WDMA and NLBMDA
Members Lobby Congress
hen members of the
Window and Door Manufacturers Association
(WDMA) and the National Lumber
and Building Material Dealers Association (NLBMDA), met in March
during their associations’ joint legislative conference, they had the opportunity to travel to Capitol Hill to
talk to Congressional members and
their staffs regarding important issues affecting the industry.
Addressing WDMA members
before their visits with legislators,
WDMA president Mike O’Brien
highlighted what he thought the
goals of the meetings should be:
1. Restore and expand a residential door and window tax credit.
O’Brien encouraged individuals to
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ask congressional members and
their staffs how they feel about a
tax credit and how to make it more
robust when the issue comes up
again toward the end of the year.
2. Lead Rule—Don’t make a bad
rule worse. Much of the discussion
centered around the Environmental
Protection Agency’s (EPA) lead rule
and Jeff Inks, vice president, codes
and regulatory affairs, told WDMA
members the key points to discuss
during their meetings.
“Our fundamental message is
that we don’t want to make a bad
rule worse,” said Inks.
The EPA currently is looking at
expanding the residential rule into
the commercial arena.
It is also looking at requiring clear-
Industry Applauds Congressional Passage of 1099 Repeal
The Senate approved legislation supported by many in the industry to repeal a
tax paperwork requirement that could have cost small businesses thousands of
dollars each year in early April. The bill repeals expanded 1099 requirements in the
healthcare law, and at press time was awaiting President Obama’s approval.
If passed, the 1099 rule would have stipulated that companies who purchase
more than $600 in services from any vendor would have to file a 1099 form.
“WDMA welcomes [the] Senate vote to repeal the form 1099 reporting
requirement that would have buried small manufacturers in paperwork,” says
Colleen Levine, WDMA director, legislative affairs. “The strong bipartisan vote
demonstrates the support garnered by WDMA members through their visits at
last month’s legislative conference and through calls and e-mails to legislators
over the past year. [The] vote to send the Small Business Paperwork Reduction
Act (H.R. 4) to the President for his signature underscores the impact manufacturers can have in rolling back over-reaching and cumbersome regulations that
impact window, door and skylight manufacturers and our customers.”
The National Association of Home Builders (NAHB) also lobbied for repeal of
the rule.
“In testimony before Congress and in ‘key vote’ letters to House and Senate
leaders, we have spelled out how failing to overturn these rules would kill jobs
and place a major paperwork and cost burden on home builders,” says NAHB
chairman Bob Nielsen, a home builder from Reno, Nev.
The Senate passed the Small Business Paperwork Mandate Elimination Act of
2011 (H.R. 4) with a vote of 87 to 12. It had previously been approved by the House.
President Obama signed the legislation into law on April 14.
>I
ance testing, and that final rule is
expected in the summer. Inks
summed up the message he thought
that members should take to the Hill.
“Ask the House and Senate members to petition EPA Administrator
Lisa Jackson to not approve the proposed lead rule for clearance testing
and not to expand the lead rule into
the commercial market,” said Inks.
3. Ask Congress to repeal the
1099 provision (see box).
View from the
Meeting Rooms
Roger LeBrun, representing
VELUX, had various meetings with
Congressional staffers and said,
“Overall they were sympathetic to
our issues and realize the need to
create jobs.”
Regarding the tax credits, he
added that the “conservative”
staffers he met with were not really
enthusiastic.
However, the topic of the EPA
was a positive one, LeBrun said.
“We had a real good reaction
from those we met with on this
issue,” said LeBrun. “Administrator
Jackson will get inundated with letters at least from conservative side.”
Members of the NLBMDA also
met with legislators, and the EPA
lead rule is a hot-button topic for
them as well.
A large part of the discussions
also focused on a requirement in
the healthcare bill that would stipulate that companies who purchase more than $600 in services
from any vendor (for example,
FedEx, United Airlines, etc.) would
have to file a 1099 form.
This part of the bill was repealed
in early April (see box).
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Energy and Environmental News
Life Cycle Analysis Moves Forward
he industry is getting closer to
life cycle analysis data for windows, for both the commercial
and residential industries, but
before research groups can move
forward, some say further funding is
needed. That was the message from
Kerry Haglund, senior research fellow, Center for Sustainable Building
Research, University of Minnesota,
when she addressed members
of the American Architectural
Manufacturers Association (AAMA)
during the association’s recent
annual meeting. (Haglund also
spoke to members of the Insulating
Glass Manufacturers Alliance as well
as to members of the Glass
Association of North America during Glass Week in March.)
Haglund explained that life cycle
assessment (LCA) is an analytical
method used to comprehensively
quantify and interpret the environmental flows to and from the environment (including emissions to air,
land, and water, as well as the con-
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The standard ISO 14040 specifies an
iterative
four-stage
or
phased
methodology framework for completing
an LCA, as shown above.
sumption of energy and material
resources), over the entire life cycle
of a product (or process or service).
However, what’s available is limited.
“There is no current LCA data for
windows in the United States,” said
Haglund. However, the University
of Minnesota and the Athena
Institute are working to gather this
data for the residential market, and,
once collected, it will be entered
into the National Renewable Energy
Laboratory’s national database. The
National Institute for Standards and
Technology also is looking into LCA,
she explained.
Haglund said she has heard
requests from both the Department
of Energy’s ENERGY STAR® program and
door and window manufacturers for
LCA data. But Haglund said more is
needed, and asked AAMA to contribute $60,000 for phase one and
$24,000 for phase two so the Center
can continue its efforts. She also
requested the same amount from the
Window and Door Manufacturers
Association. An additional $30,000 for
phase one and $18,000 for phase two
has been requested from both IGMA
and GANA. At press time, Haglund
told DWM magazine that she hadn’t
heard from any of the associations
regarding funding decisions.
USDA to Promote Wood as Green Building Material
U.S. Agriculture Secretary Tom
Vilsack announced in April the USDA’s
strategy to promote the use of wood as
a green building material. Vilsack outlined a three-part plan addressing the
Forest Service’s and USDA’s current
green building practices.
“Wood has a vital role to play in
meeting the growing demand for green
building materials. Forest Service studies show that wood compares favorably
to competing materials,” says Vilsack.
The strategy includes the following
parts:
1. The U.S. Forest Service will preferentially select wood in new building
construction while maintaining its
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commitment to certified green building
standards. USDA will also make a commitment to using wood and other agricultural products as it fulfills President
Obama’s executive order on Federal
Leadership in Environmental, Energy
and Economic Performance.
2. The Secretary has asked the U.S.
Forest Service to examine ways to
increase its already strong commitment to green building by reporting on
ways to enhance the research and
development being done around green
building materials.
3. The U.S. Forest Service will actively look for opportunities to demonstrate the innovative use of wood as a
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green building material for all new
structures of 10,000 square feet or
more using recognized green building
standards such as LEED, Green Globes or
the National Green Building Standard.
In carrying out this initiative, Forest
Service Chief Tom Tidwell issued a
directive to all units calling for
increased use of locally milled timber
in all new agency buildings and facilities. Secretary Vilsack also directed the
heads of all other USDA agencies to
incorporate the Forest Service policy
of using domestic sustainable wood
products as the preferred green building material for all USDA facilities and
buildings.
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You got it.
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SalesTools
Experts Share Tips for Selling,
Even in a Down Market
BY
hile the residential market may still be down,
many forecasters agree
that residential construction is
beginning to turn around, particularly on the remodeling side. And
what remodel would be complete
without windows? However, with
the economy still sluggish, it may
be a challenge to convince a homeowner that now is the time to invest
in that window renovation. To help
sales personnel better understand
what selling is like in this day and
age with today’s consumer, Dave
Yoho and Brian Smith of the consulting firm Dave Yoho Associates
led a webinar recently focused on
“the science of in-home selling.”
Smith focused on enabling salespeople to better understand why
people buy or don’t buy, and discussed seven myths of in-home
selling, explaining that most are
unproven and are, for the most
part, false in their meaning and
interpretation. These myths are:
Selling is selling. Smith said this
implies that since a person sold
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something at one time they should
be able to go into a home and get
another sale;
Talk the talk. People with the gift
of gab make the best in-home
salespeople. “This is implying that
those who like to talk make better
salespeople. Being a charismatic
talker is helpful, but it does not
impair your ability to succeed.
Great salespeople are usually great
listeners,” said Smith.
Under pressure. Many believe
that most successful in home salespeople use high-pressure sales tactics. “While some do use high pressure, if the customer thinks you are
high-pressure, you’re high-pressure,
but it’s a myth to believe … that this
quality is necessary to succeed,”
said Smith. “If the customer feels
you are high-pressure, you most
likely won’t get the sale.”
Overcome
objections. The
inability to overcome objections,
particularly price objections, represents the most common reason
orders are lost to the competition.
What it’s worth. A salesperson can
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determine his effectiveness by
measuring the number of leads he
makes or produces versus the number of presentations that are made.
“Successful people are efficient
because they value your time,” says
Smith. Yoho added, “If you want to
determine your real efficiency take
the number of leads you’re given and
measure that against the sales you’ve
made because engineering the
proper use of those leads determines
whether you will be a great closer.”
Selling smart. Prospects today are
tougher than in years past. Smith
explained that while customers
today do have more information
than they did in the past, many
salespeople and those in management use this as an excuse. “The
economy is what it is and people
shopping for products/services have
more information available to them
than ever before … competent salespeople upgrade their skills to match
these conditions,” said Smith.
And never forget … Once you
learn to sell properly you never forget how to; it’s like riding a bike.
Yoho also talked about the challenge of price resistance. He said
when faced with this use what “the
total offer concept.” With the total
offer concept you have to show
customers what they will get from
you that they can’t find anywhere
else. This could include custom
designs, unique fabrication, special
parts, preparation techniques,
exclusive extras, special warranties,
insurance protection, etc.
“Remind them of the pluses that
they get from you,” said Yoho.
❙
Ellen Rogers is a contributing editor of
DWM magazine.
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Introducing Low-E 4th Surface Technology with
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Pilkington Energy AdvantageTM to the #4 surface of a Low-E IGU can achieve R-5 performance. Enhance
thermal performance without investing in the additional time and raw materials to produce triple-pane windows.
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Visit us at www.pilkington.com/na or call 800-221-0444 to learn more.
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SecretShopper
First Impressions Make a Big Difference,
But Are Not the Only Thing That Matters
BY
’ve always heard not to judge a
book by its cover, and often you
have to do just that when you
picture something one way and it
turns out completely different.
While visiting South Carolina
recently, I set out to see how the
Low Country did business. After
researching nearby window retailers, I went to a local company to
inquire about purchasing windows for a beachfront property on
Pawleys Island.
While driving up Highway 17 to
Pawleys Island Lumber, I saw a billboard with the company’s logo and
the words “500 feet ahead on the
left.” The building is located on a
small road off Highway 17 and occupies three adjoining buildings.
Finding the entry was a little confusing. Upon entering the building, I
was taken back by the animal heads
mounted all around and the aisles of
hardware tools. It took me a couple
of minutes to realize that I wasn’t in
a hardware store, but a showroom.
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CURRAN
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Secret Shopper Report Card
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Pawleys Island Lumber
Location: Pawleys Island, S.C.
Facility Type: Showroom
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Subject
Grade
Store was Easy to Find . . . . . . . . . . AParking Lot was Clean . . . . . . . . . . . . A
Greeted Upon Entering . . . . . . . . . . B+
Neatness of Displays . . . . . . . . . . . . . B
Employee Appearance . . . . . . . . . . . . D
Employee Product Knowledge . . . . . A
Store Experience Satisfaction . . . . . . B
Overall Grade . . . . . . . . . . . . . . . . . . . B
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Marking Code
A Excellent
B Above Average
C Average
D Below Average
F Unsatisfactory
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Pawleys Island Lumber offers window options, then works with local contractors who
can perform the window installations.
Shopping Around
An employee named Rachel led
me back to a conference room
where samples of windows were
scattered throughout the room on
the walls and some on the table in
the center along with blueprints
for a project. She then referred me
to a gentleman named Duff.
Duff did not give me his title,
(nor is it on his business card), but
he seemed important. He wore
camouflage windbreaker pants, a
performance fishing shirt and
hunting boots. His appearance did
not give me much confidence in his
ability to help me find the windows
for the beach house. However, he
quickly restored my confidence.
He told me to first decide
whether I wanted impact or nonimpact windows. He explained that
the impact window was actually the
one inside the house as it is your
last defense if something (say a
hurricane) were to happen. He did
not know if this was something I
wanted on all my windows, but definitely suggested it be considered.
Upstairs, in a more typical
showroom, there were numerous
displays of the different types of
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windows. Duff told me that I also
would need to choose a wood finish or a white factory finish. He
warned me that aluminum corrosion would be a factor because the
property was on the ocean.
He then provided me a list of several local contractors to call for a
look at the house and the windows.
Upon leaving, Duff gave me his
business card and some brochures
on both Marvin windows and
Andersen windows.
My first look at the building and
my first impression of Duff left me
feeling uneasy. However, his extensive knowledge and good manners
impressed me and changed my
mind. At least I had a starting point
for my project.
My
recommendations
to
Pawleys Island Lumber would be
to think about the current first
impression of the store and
require some uniform or standard
for attire. Overall, the company is
a great local resource for consumers interested in replacing
their windows.
❙
Ally Curran serves as marketing
coordinator for DWM/SHELTER magazine.
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A New
Dimension of
Reliability.
NEW Q-LON® Fire
Rated Door Seals
Q-LON® Urethane
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Q-LON® Urethane
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NEW Extruded
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Door Seals
NEW Door
Sweeps
NEW Q-LON®
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Schlegel, known for its best-of-class weatherseals,
continues to innovate by expanding its comprehensive portfolio.
Recent additions include Q-LON® Fire Rated Door Seals, which
represent a major advance in safety performance; Extruded Magnetic
and Compression Door Seals that virtually eliminate air and water penetration
for metal doors; Door Sweeps that deliver long-lasting
energy conservation; and Q-LON® Replacement Door Seals,
recognized as the easy mounting superior solution.
Schlegel Q-LON® window and door seals continue to deliver world-class
durability that benefits everyone from designers to end-users.
For information on the complete portfolio of Schlegel products call 1.800.586.0354
or visit our NEW website: www.amesbury.com
>I
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Ones to Watch
COMINGS AND GOINGS
Deceuninck Names
Geeraert CEO in Light
of Parrish Resignation
Deceuninck North America has
appointed Filip Geeraert to serve
as the company’s chief executive
officer. Geeraert, who previously
served as executive vice president
and chief financial officer, succeeded Mark Parrish, who resigned to
take a position at Stuart Dean, an
international provider of fine architectural restoration and surface
preservation.
In addition, the company also
has named Scott Sheffield vice
president of North America operations and has hired David Jacobson
to serve as director of marketing
and innovation.
Sheffield now oversees and
directs all manufacturing operations at Deceuninck’s facility in
Monroe, Ohio, including materials
research, compounding, tool
manufacturing, extrusion, supply
chain and logistics.
Jacobson will direct the company’s marketing and will oversee the
company’s ongoing efforts related
to product innovation and design.
Quanex Hires New Employees
Quanex Building Products Corp.
has three new associates in its
Engineered Products Group. The
company has hired Andrea North
as product marketing manager for
fenestration components; Andrew
Behrend as sales representative;
and Tracy Earnhart as product
marketing specialist, insulating
glass systems.
ProVia Door Announces Management Promotions, New Hire
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ProVia Door has promoted Phil Wengerd to
the role of vice president of market strategies, Joe
Klink to director of corporate relations and Dave
Miller to corporate director of pricing. In addition, the company has hired Cindy Miller as corporate director of marketing.
Wengerd has been with ProVia since 1989, Phil Wengerd Joe Klink
and has served in several positions, most recently as the company’s director of marketing.
Wengerd now is responsible for the company’s
corporate-level strategies related to market
growth, customer and market research and
analysis, new product development, and the
management of intellectual property.
Dave Miller
Cindy Miller
Klink has been with ProVia Door since 2001,
and most recently served as communications manager. In his new role, he will
be responsible for advertising and public relations for all ProVia companies,
event coordination, media relations and assisting customers with developing
effective marketing programs.
Dave Miller has been with ProVia since 1992, and most recently served as
pricing manager. He is now responsible for developing pricing for all ProVia
companies, maintaining customer discounts and pricing databases, generating
printed pricing programs, managing co-op programs, and assisting the vice
president of market strategies with research and analysis.
Cindy Miller is responsible for managing services and personnel relating to
brand support, graphic design, e-business solutions, technical information and
samples and displays. Prior to joining ProVia, she served as director of marketing for Lauren Manufacturing and Lauren International.
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North has more than 10 years of
product and customer knowledge
and previously served as quality
manager and product manager for
Homeshield.
Behrend has more than 24 years
of sales experience. For the past
seven years he worked for JELDWEN Windows and Doors
Wareham Joins Ventana
USA as Product Manager
Ventana USA has
hired Jeff Wareham to
serve as product
manager for the company’s new line of
“Euro Products.”
Wareham has been Jeff
in the fenestration Wareham
and glass industries
for more than 25 years. In his new
role, he will support the company
in marketing tilt-and-turn windows, swing doors, fold-and-slide
doors, and lift-and-slide doors.
briefly …
Adhesives Research
Inc. has promoted
George Stolakis to the
position of president
and Scott Knorr to the
position of vice president and general man- George Stolakis
ager of the Adhesives
Research division …
Premier
Industrial
Supply Inc. has named
Gary Krysiak as its new
senior technical director for its research and
development group … Scott Knorr
HTL LLC has hired Jeff
McGovern as its new operations manager and Ryan Hedgepeth as thermal
engineering specialist … Sunrise
Windows, based in Temperance, Mich.,
has appointed Scott Ulbick as its
newest territory manager serving
Ohio, Kentucky and Eastern Indiana. ❙
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T/C
Patented air pocket design
creates the lowest U-value available.
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Thermal superiority. A shockingly low U-value. Patented air
pocket design. It doesn’t get any better than this. Really. Duralite®
spacers are the most energy and cost efficient in the industry.
Just imagine how extreme your next window could be. Experience
extreme energy efficiency like never before at quanex.com.
DWM
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Engineered
AirCell™ design
minimizes energy loss.
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Ice storms one week. Heat waves the next. When it comes to extreme
weather conditions, you need protection. Start with our fusion-insulated
EnergyCore™ frame components. This patent-pending window system
blocks thermal conductivity 6X better than fiberglass, 4X better than rigid
PVC, and 3X better than wood. Now that’s extreme innovation. Experience
extreme energy efficiency like never before at quanex.com.
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The Seventh Annual DWM/SHELTER New Products Guide
Whether you are a dealer looking for a new door or window to sell, or a
new moulding to offer, or a manufacturer looking for the latest components,
you’ll find the latest from the industry’s leading suppliers on the following pages.
WINDOWS
Sunrise Windows Introduces
New Casement
Sunrise Windows, a vinyl window and sliding door manufacturer, announces the introduction of a new line of
casement, awning, bay and bow windows. This new design
offers homeowners up to 20 percent more visible glass area
than a typical vinyl casement window, according to the
company.
The new window line also features a Performance sash
system, which delivers high energy efficiency with
SunBlinds mini-blinds, and the availability of three new
optional architectural hardware finishes.
❙❙➤ www.sunrisewindows.com
Curtainwall Goes Residential
COATINGS
L. B. Plastics Inc.’s curtainwall application incorporates the advantages of
both aluminum structural members and
PVC-u doors and windows, according to the
company.
“Many folks think of
curtainwall as something that is unrelated to
residential,” says L.B. Plastics’ Dave
Byers. “But, this is not the case. Our
product is an excellent choice for
homes demanding large expansive
views and structural performance
with little hindrance to view.”
The SHEERFRAME system features the ability to incorporate both
fixed and operating units into the
assembly, while window assemblies
can include projected, awning, hopper, casement and tilt/turn designs.
Door assemblies include both single- and double-leaf doors incorporating traditional commercial hardware or multi-point locking systems.
The curtainwall system can be fabricated either in-plant or on-site.
❙❙➤ www.lbplastics.com
Exofol IN—Old Styles Out
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Exofol IN from American Renolit is
designed to provide window manufacturers with a range of new designs to
offer customers, including Amati PD
Soft Walnut, Calvados C Natural
Cherry, Calvados K Medium Maple,
Ontario PM, and Winchester PA
Natural Oak. The film is designed to
display depth and precision with a
realistic wood look, according to the
company. Exofol IN also features a
scratch-resistant coating made from a
ultraviolet-cured lacquer on the surface that protects the film through its
life.
The film can be cleaned with typical mild household cleaners.
❙❙➤ www.renolit.com/America/index.htm
It’s a Bird, It’s a
Plane, It’s SuperCoat™
Quanex’s SuperCoat advanced
color coating technology for vinyl
and composite doors and windows
is a vacuum-applied, ultraviolet
light-cured color coating. The technology is designed to provide high
durability and color retention for
vinyl and composite door and win-
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dow profiles, according to the company.
In addition, the polyurethane acrylate coating can save manufacturers
time and money on paint application and allow them to cut down on postfabrication and after-sale field touch-up costs, according to information
from Quanex. The coating also includes Quanex’s low heat-absorbing
color technology to resist heat distortion and has no VOC in its composition. Colors offered are antique bronze, architectural bronze, hunter
green, brick red, adobe, grey, and jet black.
❙❙➤ www.quanex.com
HARDWARE
Passing the Sentry
Truth Hardware’s new Sentry
multi-point hinged patio door
hardware system
combines flexibility with security, according to the
company. The system features a
90-degree thumb turn
located above the
handle, along with
high-performance adjustable
hinges and multiple handle
designs, all of which can easily
adapt to current door designs,
according to the company.
❙❙➤ www.truth.com
Find TRU-LOCK™ for Entry Doors
Amesbury Hardware
Products has debuted the
patent-pending
TRULOCK™, a multi-point
lock system for entry
doors. The system is
designed to provide security while allowing the
homeowner flexibility in
trim
set
hardware,
according to the company. TRU-LOCK easily
incorporates into standard, double-bore panel systems of all types and is adaptable to work with
most handle brands, according to Amesbury officials. Once installed, the
system functions the same as a standard latch and deadbolt.
❙❙➤ www.amesbury.com
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ADHESIVES AND SEALANTS
Get an “Advantage”
over Tough Materials
Franklin Adhesives
and
Polymers, a division of Franklin
International,
has developed a
new emulsion
polymer
isocyanate (EPI)
adhesive, Advantage EP-940, to
bond
treated
lumber
and
other wood substrates that are difficult to glue.
EP-940 can be used to bond a variety of materials, including ponderosa
pine, bamboo, various imported
woods, wood-plastic composite, laminated veneer lumber and a variety of
proprietary treated lumber. According
to the company, it meets ASTM D5751-99 wet use for laminate joints
in non-structural lumber on some
types of wood. In addition, it has no
added formaldehyde and qualifies for
LEED credits, according to Franklin
officials.
❙❙➤ www.franklinadhesivesandpolymers.com
Paddock and Generation
4 Offer Lockmaster®
Paddock Fabrication Ltd. and
Generation 4 Sales and Marketing
have teamed up to introduce the
Lockmaster multi-point door locking system. The companies say the
system provides security, weatherability, ease of use and a long service life. The system can be used
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NEW AND IMPROVED
CONTINUED FROM PAGE 33
with vinyl, wood or composite
doors, and is available in one-,
three- and four-hook models. It is
available in both adjustable and
non-adjustable
configurations,
and can be modified easily for custom door heights.
The locking system also is available in a variety of finishes, and
comes with a ten-year mechanical
breakdown guarantee.
❙❙➤ www.generation4sales.com
SCREENS
Simply Patio Screens with New External
Screen Corner from Magnolia
Magnolia Metal and Plastic Products Inc. has launched an external
patio screen door corner, which company officials say will replace the
need for the “old-style aluminum door frame scrap-producing, miter-cut
internal corner.” The overall exterior design of the new corner follows the
contour of the screen’s heavy-duty frame profile for a sleek and seamless
look in the finished screen, according to the company.
“After countless requests by many of our valued customers this corner should do
exactly what it is and was designed to do,” says Tony Malik, Magnolia president.
❙❙➤ www.magnoliametal.com
DOORS
Royal Goes Upscale
Centor Folding Door & Window Systems
Officials from Royal Window and
Door Profiles say the company’s OPUS I and
OPUS II offer an
“upscale” patio
design for the
replacement and
new construction market segments. The patio
doors incorporate a durable
and heavy-duty
all-vinyl frame
design that can
be used with
two different sash
systems.
The Opus I utilizes the same
sash system as the company’s
Performer patio door with standard
features that include Royal’s 9700
handle, a single mortise lock, a 10degree sloped sill, a 1-inch-thick
glazing channel, and the company’s
new Super Quiet roller.
The OPUS II system utilizes an
all-vinyl welded sash system that
can accommodate the company’s
standard 1-inch glass thickness and
also can accommodate two tripleglazing options of 1 ¼ inches and 1
3
⁄8 inches for extreme weather conditions as well as achieve an R5 rating, according to the company.
Hardware options, such as a
twinpoint lock and the Euro Series
handle, also are available.
❙❙➤ www.royalplast.ca
Centor has introduced the F3 bottom-rolling folding system, which is designed
so that it transfers a door’s
weight to rollers along the
bottom, requiring no overhead
structural
beam.
Company officials say the new
development makes folding
doors a cost-effective option
for retrofits and remodeling.
Centor folding systems allow
for equal-sized door panels,
according to the company,
and the face-fixed hinges are
simple to install.
❙❙➤ www.centorusa.com
ODL Launches ThreeFrame Doorglass System
ODL Inc. has launched the TriSys,
a three-frame doorglass system.
According to the company, the system equally emphasizes “fashion
and function,” and features high
heat resistance and an effective sealing system and is aesthetically pleasing as well.
The new ODL TriSys system features a millwork-inspired profile as
well as a clean aesthetic design with
no screw hole plugs. The frame’s new
FiberMate™ material developed for
ODL has high ratings for paint and
stains adhesion, and allows the
frame to have a dark finish (with low
risk of deformation due to heat).
No special primer or preparation is
needed, according to the company.
❙❙➤ www.odl.com
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SUNFLEX Debutes SF 50/55c
SUNFLEX-Wall-Systems has launched its SF
50/55c, an interior real wood clad folding sliding
door system.
Company officials say the new system has
achieved a design pressure rating of +/- 60 psf (for
inswing and outswing units) with a construction
depth of 2 3⁄16 inches. The system can achieve a U-factor of 0.24 Btu/h ft² F with low-E triple-glazed units,
and 0.32 Btu/h ft² F for low-E double-glazed units.
SUNFLEX is manufacturing the product with panel
dimensions of maximum 4 feet in width and 12 feet
in height.
The wood-clad interior can be supplied in two different design shapes and a variety of wood species
and finishes.
❙❙➤ www.sunflexwall.com
Kolbe Debuts New
Folding Door System
Kolbe’s new folding
door system is designed
with panels that fold
back against each other
to create an expansive,
inviting opening, according to the company. Both
the access and folding
door panels utilize a uniform, optional 4-5⁄8-inch
bottom rail to maximize
views even when the
doors are closed, and to accommodate a large size of high-performance
LoE2-270 glass. Company officials say a specially designed, thermal weep
sill enhances the door’s energy efficiency, while optional, concealed hardware, architecturally correct mortised hinges and other design details
accentuate its traditional aesthetic.
❙❙➤ www.kolbe-kolbe.com
ProVia Door Introduces Fir Series
ProVia Door’s new Fir Series Signet®
fiberglass doors are available in threepanel doors and two-panel doors with
numerous top rectangular glass styles. A
traditional dentil shelf also is available for
a historic look.
Signet doors can be ordered in cherry,
mahogany, oak and fir, and in custom
widths and heights in 8-inch increments.
The doors utilize the company’s exclusive
DuraFuse™ finishing system featuring P3
Fusion, with a 10-year finish warranty.
❙❙➤ www.proviadoor.com
MasterGrain Advances
Craftsman Door Line
MasterGrain is introducing its
new Craftsman door line featuring
fir grain and several other unique
features, including flush removable
fiberglass frames. The company
says the new frames accept 1-inch
insulating glass.
In addition, the company offers
an optional integrated dentil shelf
for the doorlite frame. This design is
attached to the door in the manner
of a traditional insert, not taped or
glued to the surface of the door. The
frame also sits on a ledge to give
added strength and proper orientation, according to the company.
Simulated divided lites (SDL)
molded in fiberglass also have been
developed to complete the company’s Craftsman offering.
❙❙➤ www.mastergrain.com
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NEW AND IMPROVED
MACHINERY
GLASS
Four-in-One Machine Available from Joseph
Pilkington Updates
Online Calculators
The new SCF 430 from Joseph
Machine Co. has the practical functionality of four stand-alone work
stations, according to the company. The base machine provides for
two universal fixture sections and
an industrial-grade HMI and is network-capable.
All
machine
sequencing and CNC movements
are controlled through a PLC controller with EtherCAT drive communication for precision accuracy on part fabrication.
The machine also is equipped with a bottom-mounted 90-degree direct drive saw
assembly with an oversized 30-inch Carbide-tipped saw blade. The blade is powered
by an 11.5-hp variable frequency motor that utilizes a hydro-pneumatic vertical saw
blade feed with the chassis guided on precision rails and linear bearings.
The SCF 430 also features a four-axis CNC spindle with absolute encoder
feedback that performs the work with a smooth and symmetrical fashion,
❙❙➤ www.josephmachineco.com
Expand IG Operations
with Secondary Sealer
The new Erdman® fixedhead IG secondary sealer
is equipped with
a
stationary
sealant application
system
that
provides its operator the ability to
easily apply a professional, highquality, consistent secondary seal
to IG units.
To utilize the system, the operator positions a glass unit in front of
the stationary sealant applicator.
The applicator control system
tracks the glass while the operator
passes the glass from left to right
through the applicator. The
machine then applies sealant
based on the speed at which the
glass is being moved by the operator. When the operator gets to the
corner (the end of the glass unit)
the operator then rotates the glass
90 degrees and repeats the process
until all sides are sealed, according
to information from the company.
The machine can be configured
for dual- and triple-pane units, and
can dispense hot, cold and twopart sealants. Custom models and
sizes also are available.
❙❙➤ www.erdmanautomation.com
>I
Pilkington North America Inc. has
redesigned and updated its Sun
Management and Thermal Stress online
calculators to include an interactive format, new products, updated performance data and improved features. The
Sun Management calculator is an interactive online tool for generating threepart Specifications in Construction
Specification Institute (CSI) format.
These three-part specifications then can
be incorporated easily into project plans.
It provides solar, optical and thermal
properties of Pilkington glass products
and includes a variety of exterior appearance color options, a range of glass thicknesses and single- or double-glazing
options, including the company’s new
low-E fourth-surface technology. The calculator also includes project photos and
links to the Pilkington project reference
page for a quick review of actual projects.
❙❙➤ www.pilkingtoncalculators.com
Tough as Iron
Stiles Shop Solutions has introduced its Ironwood
series of classical woodworking equipment. The line
includes an Artisan series of spindle shapers and is
equipped with cast iron bases, adjustable fences, easy-touse controllers, and heavy-duty motors, according to the
company. The machinery provides quick changeovers
along with the flexibility to create quality profiles in a
short time. The Artisan line ranges from the fixed spindle
FX550 up through the PS 1000 Plus CNC shaper with touch screen LCD.
The introduction of the classical line of Ironwood equipment
includes the series of Genesis jointers and planers in addition to the
series of Artisan shapers. The Ironwood products include two years of
24/7 technical support. Boring equipment and straight line rip saws
also are available.
❙❙➤ www.stilesmachinery.com
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NEW AND IMPROVED
Bang the VersaDrum® for
Consistent Sealant Dispensing
DOOR AND WINDOW
COMPONENTS
Nordson Corp.’s VersaDrum® piston
pump bulk melters deliver consistent
dispensing of sealants, mastics or
adhesives for insulating glass production, according to the company. The
piston pumps provide constant pressure with variable flow, ideal for intermittent dispensing applications,
while the open design of the highpressure melter supports high-viscosity materials and the large-volume
outputs required in secondary sealing
of insulating glass units.
❙❙➤ www.nordson.com
Move Up to Frontline
FrontLine Building Products Inc. offers
a range of components for front entry
systems, including entry door cladding
and transoms for both custom specialty
and historical windows. According to the
company, its interlocking transom F+I+T
system works with the company’s door
cladding to resist water leakage between
the door and transom. In addition, an
extruded aluminum-clad exterior provides low maintenance with multiple
design options, according to the company.
❙❙➤ www.frontlinebldg.com
GLASS
Glasswerks Launches
Loyalty Program
New Progressive Machine Can Do It All
The Progressive Systems patent-pending center feed indexing double
end machine (CFI) can used for end machining, notching, routing, boring and drilling.
The CFI can manufacture various lengths of wood, fiberglass, composite
or metal components of a door or window consecutively with zero setup
time between components. The system utilizes single center feed chain to
feed components to multiple fabricating stations. All axes are computercontrolled with servo positioning. The components are fixtured, machined
and then index transferred to the next operation or machining station.
❙❙➤ www.progressivesys.com
Glasswerks Inc. in Los Angeles
has a new customer loyalty program. The Glassperks rewards program allows clients to accrue points
earned per purchase and redeem
them in exchange for exclusive discounts, complimentary services
and merchandise.
“Both time and money are scarce
in this economy, but by investing in
our online tools and customer outreach programs, we have already seen
decreases in our inbound call volume
to our customer service representatives and increases in customer
engagement with our bi-weekly sales
promotions,” says Ed Rosengrant,
vice president of sales and marketing.
❙❙➤ www.glasswerks.com
SOFTWARE
360 Innovations Launches Virtual Showroom
360 innovations announced the availability of CustomBuilt360WEB, its Virtual showroom. The
CustomBuilt360 online virtual showroom provides a seamless design experience, allowing customers to digitally configure their very own and doors and windows on the web and immediately click-thru design
aspects, hardware and glass components to match and enhance their designs, according to the company.
“Our solution is easily deployed to a website providing our customers with a true online configurator to generate new business," says Emmanuel Perdikis, vice president marketing at 360 innovations.
The showroom is streamed automatically to the client’s browser – no special plug-in is required. Users can also create or link to other web pages and directly forward customers to marketing or website promotion product pages.
Finally, the company adds that clients can leverage their online strategy to reach their consumers in the comfort of their
home to deliver a consistent buying experience to increase overall sales.
❙❙➤ www.360-innovations.com/webdemo
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NEW AND IMPROVED
MOULDINGS
SOFTWARE
Versatex Makes
Packaging Change
WTS Paradigm
Updates UX Configurator
Versatex has begun making its
mouldings with a proprietary freefoam process to provide a low gloss
that consistent with its trim and
sheet products. The color of the new
mouldings also has changed to
match the company’s other products as well.
In addition, the company has
made a slight size change on a few
of its products, including the shingle mould, which now will be available in 11⁄16- by 1 5⁄8-inch); the sixinch crown, which now will be
offered in 11⁄16- by 5 ¼-inch; bed
moulding, now available in 9⁄16- by 1
¾-inch); and baluster, which now will be offered in 1 ½- by 1 ½ inches. The
lengths on all profiles, however, will remain unchanged.
❙❙➤ www.versatex.com
TOOLS
A Finished Look
Go PRO
CertainTeed is expanding its line
of restoration millwork with a
new feature called FinishedEdge.
FinishedEdge is designed to provide
The new GC3000 GLASS-CHEK PRO
digital instrument measures the glass
and air space thickness of single-, double- and triplepane windows
from a single
side. The tool
also
detects
low-E and will
allow the operator to not only
identify the lowE surface of a
double-pane
window from
one side, but
also the type of
low-E coating
used in the window. The GLASSCHEK PRO will indicate if the low-E
coating is a hard-coat (pyrolytic) or
soft-coat (sputtered) low-E product. If
the tool determines that a soft-coat
low-E has been used, the meter will also
tell the operator the number of silver
layers used to make up the coating.
❙❙➤ www.edtm.com
WTS Paradigm officials say they’ve
given the UX Configurator a new bold
look and feel through a new user interface. The redesigned UX Configurator
allows users to navigate through products and options easily, and to see
detailed information on products. It
also provides real-time pricing updates
and an engineering accurate drawing of
the product being quoted, according to
the company.
For more advanced users who configure multi-wide and mulled units, a
pop-up form similar to a web interface allows users to customize pieces
of the overall window easily while still
being able to manage common properties across the entire configuration,
according
to
the
company.
Manufacturers also can take advantage of the branding technology to
apply their own color themes, layout
and logos to the UX Configurator.
❙❙➤ www.wtsparadigm.com
a crisp, clean
edge for PVC trim
boards by heat-sealing the four
edges using a proprietary process
that creates a quality, smooth finish.
Because the new feature eliminates problematic grooves and
pockets that allow dirt to collect
on the surface, little cleaning and
maintenance is necessary to keep
trim boards looking clean and
white, and the product does not
require painting, according to the
company.
❙❙➤ www.certainteed.com
>I
Flex Your Schedule
with DMSi
DMSi Software has added a new
flexible resource scheduling feature
to its Agility software. This feature
auto schedules materials, personnel and equipment to meet production requirements. The resource
scheduling feature is designed to
maximize efficiency, reduce costs,
and allow just-in-time production
by fully utilizing resources, minimizing processing time, and ensuring timely completion of jobs,
❙❙➤ www.dmsi.com
❙
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Now is the time to
increase your efficiency!
The new Stürtz Linear Pro Automated Cutting and Fabrication System –
Comfortable Loading, High Speed Cutting, Flexible Fabrication
Winner of the 2009
Crystal Achievement Award
for Most Innovative Machine!
“The new Stürtz Linear Pro moved our production to the next level by
increasing output and quality. This is the machine our operators like most!”
(Anthony Puntel, Director of Operations, Polaris Technologies)
The SMI Linear Pro family of Automated Sawing and Fabrication
Centers are designed to meet today’s ever changing PVC window and
door production needs. The machine’s optional Integrated Fabrication
Systems perform multiple window and door fabrication requirements.
»
Through Feed Double Miter Saw for all North American PVC windows and doors
»
Exclusive High Speed “Linear Motion Control” Feeding and Positioning System
»
Available in V-Cut and VHC-Cut for slope sill products
»
Wide range of available fabrication tools, including: routing, drilling, dimpling,
punching and custom tools
»
NEW Flying Bridge Technology
»
Small footprint for optimum space efficiency
»
High output at competitive pricing
»
Simple graphic programming functions with powerful database
Stürtz Machinery Inc.
1910 Summit Commerce Pkwy. · Twinsburg, OH 44087
Telephone 330-405-0444 · Telefax 330-405-0445
[email protected] · www.sturtz.com
Visit our website at www.sturtz.com
stürtz
Machinery, Inc.
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Are You Ready
for Phase Two?
Pricing Changes and Commercial
Products Added to DOE HighPerformance Windows Program
by Terry Mapes
hase one of the U.S.
Department of Energy (DOE)
High-Performance Windows
Volume Purchase Program concluded this spring and some significant changes have been included
for phase two. Pacific Northwest
National Laboratory (PNNL), which
manages the program for DOE, has
prepared a number of changes for
the transition to the next phase,
which began in May 2011. While
the foundation of the program
remains relatively unchanged,
PNNL is employing several new
strategies to continue the momentum built during the program’s first
full year of implementation. The
program helps buyers and manufacturers develop a market for highly insulating windows and low-E
storm windows at affordable prices
and thereby overcome the principal
barrier of cost.
P
Graham Parker of PNNL
discusses phase two of
the DOE program during
Fenestration Day 2011.
d
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42
Those who use the site will be able to
direct comparisons
of prices between vendors and
make
will be able to use this factor in making
their
final decisions.
U-Factor Breakdowns
Window Type
Residential/Light Commercial
Commercial
Architectural
www.dwmmag.com
U-Factor/Fixed
.20
.24
.27
U-Factor/Operable
.22
.27
.32
>I
Adding Commercial Products
Among the additions being made
to the program are the inclusion of
commercial products. While these
products were never explicitly
excluded, the specifications in
phase one were designed specifically with residential windows in mind,
and resulting U-factor requirements precluded most commercial
windows from qualifying.
Under the new specifications residential (R) and light commercial
(LC) windows will have the same Ufactor requirement as phase one
(0.20 for fixed/0.22 for operable windows) while commercial windows
(CW: U= 0.24/0.27) and architectural windows (AW: U= 0.27/0.32) will
have less stringent requirements
due to their higher structural
integrity. As a result of these
changes, DOE has decided to discontinue the use of the term R-5 in
the program’s title, but understands
that the term likely will continue to
be used colloquially throughout the
industry for residential products.
Also, a condensation resistance
(CR) requirement of 50 has been
added for all windows, and this
number was chosen specifically to
ensure that double-pane products
would perform according to consumer expectations.
Finally, storm window products
now will need to be included in a certification program in the same way
as primary windows. DOE officials
always have felt that these certification programs are a key component
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Among the additions being made to the program
inclusion of commercial
products. While these products were never
are the
explicitly excluded, the specifications in Phase I were
designed specifically with residential windows in
mind, and resulting U-factor requirements precluded
most commercial windows from qualifying.
to raising the overall expectations of
window performance beyond simply manufacturing a product with a
lower U-factor. Several organizations
contacted DOE during phase one
and relied on the program’s quality
assurance installments to develop
their own lists of eligible vendors
from whom to buy products.
The phase one solicitation
brought 40 qualified vendors into the
program and resulted in more than
$650,000 in sales for these products
through February 2011. All of the participating vendors are listed on the
windows volume purchase website
(www.windowsvolumepurchase.org).
Interested buyers have been able to
use the website to obtain links to the
vendors’ own websites and also view
a range of prices, from lowest to highest, for a given product.
A Website Makeover
In response to numerous buyer
comments, DOE is making several
phase two website updates that are
designed to make the site more efficient and convey necessary information to the buyer more effectively.
One of the most significant
changes comes in the way vendor
prices are displayed; the website
now will reveal individual prices by
company, rather than a range of
prices for all companies in a given
product group. Those who use the
site will be able to make direct comparisons of prices between vendors
and will be able to use this factor in
making their final decisions.
The website’s format also is being
modified. A filtering/sorting tool
will be added, and this will allow
users to enter criteria about the
windows they’re trying to find and
obtain an immediate list of vendors
who meet those criteria. A sorting
feature will be a part of this tool,
and a descriptor box will appear
whenever a vendor’s name is chosen. The descriptor box will include
a picture of the products, brief bullet-point information about the
vendor and products, a list of brand
names of qualified windows and a
link to the vendor’s website. DOE
will require vendors to maintain
links to their respective websites
that will allow buyers to quickly find
information about the qualified
products and streamline the
process for ordering those products. This requirement is designed
to keep traffic flowing toward the
desired information and enhance
the overall purchaser experience.
Reaching Out
Public outreach will be key to
communicating the program’s
benefits. Based upon initial, positive construction industry economic indicators, DOE believes
the time has never been better to
ramp up our efforts to reach anyone and everyone who can benefit
from the program.
Program team members will continue to attend trade shows, conferences, exhibitions and conduct
regional workshops. We will work
A triple-pane
window manufactured by
B.F. Rich, a program participant.
with important buyer groups such as
builders, contractors, housing
authorities and architects to spread
news of the program to all corners of
the building industry. The team also
is working in collaboration with utilities and market transformation
organizations such as Long Island
Power Authority, American Electric
Power, the Consortium for Energy
Efficiency, the Northwest Energy
Efficiency Alliance and the Energy
Trust of Oregon in an effort to help
create utility incentive programs that
specifically target high-performance
windows and low-E storm windows.
March 18 was the first and priority processing deadline for vendors
to enter the program’s next phase.
The team officially launched phase
two at the National Association of
Home Builders’ National Green
Building Conference and Exposition
in Salt Lake City, May 3. Vendors
who are unable to meet the priority
deadline still will be allowed to
apply to enter the program until
September 18, and all proposals
received will be processed in the
order they are received.
❙
Terry Mapes is an energy
efficiency engineer at
PNNL and the principal
investigator
for
the
program. DOE’s HighPerformance
Windows
Volume Purchase Program is supported
by DOE’s Building Technologies Program
and managed by the Pacific Northwest
National Laboratory.
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Bevy of Education is
Packed into One Day—
Fenestration Day
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The second annual Fenestration Day™, held April 7
in Indianapolis, was a hit with attendees who were
educated during five sessions covering everything
from saving money in the plant to avoiding litigation.
Go Green and Save Money
ould you like to save
thousands yearly through
changing the lighting in
your plant? What about “north of six
figures” due to a comprehensive
green strategy? Or $280,000 through
bulk purchasing? Attendees learned
how to do so from panelists Todd
Rascoe, vice president of operations,
Thermal Industries, a division of
Atrium; Andre Touchette, president
of Royal Group’s Eastern Region,
Canada; and Steve Chen, president
of Crystal Window and Doors, during a Fenestration Day session
about going green in the plant.
W
did recently. The Pennsylvaniabased company received a $40,000
rebate to do just that.
“If you can see better, you have
less errors, it’s just that simple,”
said Rascoe, who added that the
company stocks distinct color profiles that were very difficult to differentiate with the old lighting.
“Imagine from a quality standpoint how much easier it is to get it
right now,” said Rascoe. “With our
new lighting we are also able to
detect scratches.”
That resulted in additional cost
savings as internal reworks as well
as reduced service calls.
ing employees dress for the weather
instead of turning up the thermostat.
All of these initiatives, among
others, have resulted in “north of
six figure savings,” said Touchette.
Lighting Changes
d
o
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Rascoe outlined how attendees
may apply for subsidies and
rebates through their utility companies to change the lighting in
their plants which is what Thermal
&
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Todd Rascoe
44
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A Full Scale Approach
Royal’s Touchette focused on the
company’s full scale approach to
“going green” and stressed that this
is a philosophy that must be a part
of your “day-to-day job.”
“It’s not something you do when
you have time,” said Touchette.
Touchette pointed out that going
green for Royal is definitely a priority and that the company’s goal is
80-percent waste reduction and the
company should reach that goal by
the end of the year.
That journey has included everything from revisiting most packaging
on its products, $35,000 in savings
just from garbage disposal and revisiting employee habits, such as hav-
>I
Andre Touchette
The panelists didn’t just focus on
reducing its waste produced
through production of windows
and doors. They tackled all the
ways they could save money in
their plants and facilities including
replacing the toilets. At Royal that
translated into a 4-5,000 gallons a
day savings.
It’s the Little
Things that Add Up
Crystal’s Chen also looked at his
facility’s water usage after getting
an idea from the waterless urinals
at the New Yankee stadium. The
company installed these in their
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Attorneys Discuss Avoiding Litigation,
Buying the Right Insurance and More
lawyer gave a presentation recently on ‘how to nail a window manufacturer to a wall,’” warned Charles Gentry when addressing
Fenestration Day attendees last week. That was enough to gain the
attention of attendees who said the information they gained about legal issues
was extremely helpful.
“A
Jason Call
plant and saved $225 per urinal as
well as 90,000 liters of water a year.
Other initiatives put into place
include reusing the cardboard corners on window packaging, installing
motion sensors for lights, use of
photovoltaic solar panels in its
building and encouraging employees to order food as a group instead
Charles Gentry
Gentry and his colleague, Jason Call, with Carson and Coil LLC in Jefferson
City, Mo., outlined everything from buying the right insurance to writing promotional materials and warranties. All of these issues are more important than
ever as the door and window industry has become a target for some lawyers.
“If you wait until you are sued it will be too late,” said Gentry, who specializes
in the fenestration industry. He added that he is seeing a lot of fraudulent representation of products and gave advice on how companies can protect themselves.
“Sometimes a little too much is said about the greenness of a product and
sometimes it trips up the manufacturers,” said Gentry.
Buying the Right Insurance
Companies may think that as long as they have insurance they are covered
but, Call pointed out, it is all about purchasing the right insurance—a crucial
factor if a company is ever sued.
He pointed out that there are two types of insurance—SIR and deductible—
and there is a crucial difference between the two.
“In the deductible, the insurance provider is in control up front if you are
sued. With SIR the company has control up front,” said Call.
“Cheapest is not always best,” he added, while stressing to make sure there
are no exclusions in your policy.
Warranties
Steve Chen
of driving to a restaurant. Crystal
then picks up that delivery cost and
tip, while also telling the restaurants
to not bring plastic utensils.
The company also eliminated
ten overnight trips through use of
teleconferencing for various meetings, and offers afternoon exercise
classes that last 20 minutes.
“Our insurance agents love it,”
said Chen, “and it reduces sick days.”
Warranties are “the single greatest shield a company can provide to protect
itself,” says Shield.
“What is most important sometimes is what you are not covering as opposed
to what you are covering,” he added.
He reminded the group that the warranty must be given to the customer in
order to be enforced. “The worst thing that can happen is you have this great
document and you don’t pass it on,” he said.
Gentry also explained that anything that is part of the sales pitch is considered an express warranty and that companies should be aware that comments
made in selling can be construed as such.
Learn What Manufacturers Had to Say About
the High-Performance Windows Program
m
a
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Graham Parker, PNNL, and Terry Rex, B.F. Rich, and Gary
Delman, Sunrise Windows, also spoke during Fenestration Day.
Visit www.dwmmag.com or scan the tag at right for the story.
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F enestration Day
continued from page 45
ENERGY STAR® Phase Two
and “Most Efficient Label”
hile the Environmental
Protection
Agency’s
(EPA) Doug Anderson
spoke at Fenestration Day to give
an Energy Star Update, he educated
attendees on many more issues
affecting them, including the
NFRC’s blind verification program,
IG testing and much more.
W
What’s in Store for Phase Two?
Anderson, who serves as the
Energy Star Windows project manager, spoke regarding phase two of
the changes in criteria for Energy
Star windows.
“We’ve been watching the IECC
(International Energy Conservation
Code) and we will at least meet that
level in phase two,” he said.
He added, “Currently, the IECC is
more stringent than Energy Star
levels in the South. We are doing
that analysis right now and we will
see how far we can go.”
The EPA also will likely mirror
what the IECC stipulates in terms
of an air leakage requirement, said
Anderson.
He also stated that the EPA is
looking at triple glazing and would
assume that people not utilizing
tripe glazing would use argon.
“Krypton prices are likely to go
higher and we are very concerned
about that as affordability is an
issue,” said Anderson.
He mentioned that it’s going to
take two to three years to get life
cycle analysis data, and, while the
addition of structural requirements
was discussed, it won’t happen in
phase two. He also alluded to a few
areas in which the EPA will conduct
more research such as shading and
a possible exemption of Energy Star
products in hurricane regions.
“We will put out our initial criteria and see what the industry says
[in terms of hurricanes],” he said.
The EPA will issue its initial
phase two proposal in the fall,
which Anderson joked goes until
December 21. The EPA anticipates
two rounds of comments, and a
stakeholder meeting to be held in
Washington, D.C.
“I promise you we won’t be faster
than that, but there could be
delays. We will give 270 days before
the final criteria goes into effect in
the fall of 2103,” he said.
Until that time there is still more
work to be done and Anderson said
the EPA hasn’t started to look at
door or skylight criteria. He also
pointed out that Department of
Energy still is very involved in the
process and that the two agencies
work very close together.
Other Initiatives
Anderson also outlined for attendees why Energy Star now includes
IG certification.
“We are seeing some failures and
companies and people want to see
the bar set high so this has confirmed for us that product testing is
a good idea,” he said.
The National Fenestration Rating
Council (NFRC) recently unveiled its
new Blind Verification Program,
which it developed with EPA input.
“We will begin with some testing in
the fall of 2011,” said Anderson. “We
Get the Door and Window Industry Update
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right for the story. Get the free mobile tag reader at
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Doug Anderson
want to make sure that the product
meets the levels originally intended
and make sure it is built as designed.”
Most Efficient Products
While names such as Super Star
and top-tier were used in the past,
the EPA has finally settled on the
“Most Efficient” designation for
top-performing products. While
windows are not currently included
as part of this program, EPA is still
considering it.
Why were windows initially not
included with products such as
appliances?
“It was easy to figure out with
appliances in terms of energy performance which were top performers,” said Anderson. “We can’t do
that with windows.”
“In the North you can point out
some top performers,” he said. “In
the South it is harder so maybe it
doesn’t make sense for the South.”
Anderson also said there is not
cost-effective criteria for the Most
Efficient label and he is looking for
the early technology adopters to
get the technology “out there.”
“The type of numbers we are
talking about are better than R-5,”
he said.
❙
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Special
Mouldings
Millwork Report
by Tara Taffera
hen members of the
Moulding and Millwork
Producers
Association
(MMPA) met in Isle of Palms, S.C, in
March, members learned what they
can expect from the moulding market in the coming years. How to take
advantage of certain tax credits in
play, what look out for in an upcoming health care bill, and how to minimize plant losses also were discussed. Members also were given
the opportunity to visit ECMD Inc.’s
distribution center in nearby
Sommerville, S.C. (see page 50).
In addition, attendees were able
to attend Productivity Information
Exchange (PIE) meetings. Various
MMPA members met individually
with a gamut of the moulding and
millwork industry, in suites, providing a chance for attendees to ask
suppliers questions about anything
of interest to them. These meetings
are not meant to be selling opportunities, according to MMPA.
A few of the suppliers represented included Weinig, 3M, Stiles and
Sherwin-Williams, and attendees
said they found the exchanges
extremely productive.
For example, in a meeting with
Sherwin-Williams, Louis Voorhees
W
of
Tidewater
Lumber
and
Moulding, Greenville, S.C., was able
to pick the brain of industry veteran
Hal Shackelford regarding what it
would take to set up a finishing
operation in-house. Voorhess currently farms the process out and
says there are no immediate plans
to change this process.
“Farming out is not such a bad
thing when things are slow,” he
said. “Doing it [painting] in-house
is something we may grow into and
I was looking for options.”
Voorhees added that the overall
meeting was very productive and
he is glad he finally took advantage
of a fellow MMPA member’s advice
to attend.
“Ted [Smith, president Smith
Millwork], always encouraged me
to come and I didn’t have any
excuse as this was in my backyard,”
said Voorhees.
The MMPA’s next winter meeting
will be held March 19-22 in
Coronado, Calif., at the Loews
Coronado Bay Resort.
For more on the MMPA meeting,
see the articles on the following
pages for what you missed and how
you can stay informed on these
important issues.
>I
Industry Projects Slight
Increase for Moulding
Market in 2011
Mark Young of Arauco USA presented a market overview of supply
and finished products for the
moulding industry in 2011 and
beyond.
Young started out saying that
“2010 was a lost year.”
“Demand was about half of what
it was at its peak,” he said. “Retail
remains the market leader with
more than 60 percent share. Five
years ago, it was the opposite.
Today retail is a huge part of the
market. The big-box stores are dictating and influencing what is going
Mark Young of Arauco USA presents a
moulding outlook.
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Capacity utilization in U.S. Wood Products manufacturing
was 62.3% in January compared with a 7 year historical
average of about 72%
100
90
80
70
60
50
2010
Jan
Jul
Oct
Jan
Apr
Jul
2009
Oct
Jan
Apr
Jul
2008
Oct
Jan
Apr
Jul
2007
Oct
Jan
2006
Apr
Jul
Oct
Jan
Apr
Jul
2005
Oct
Jan
2004
Apr
40
Jul
on in the market.”
Regarding moulding pricing,
Young said the following materials’
prices bottomed out in 2009; he
also offered forecasts for these for
the years ahead:
• Solid Pine: Expected to increase
through 2013.
• Fingerjoint: Expected to settle
back in before increasing
through 2012.
• MDF: Expected to increase
through 2012.
He added that there will be a
shortage of pine fiber in 2010 and
beyond. “MDF will gain consumption market share due to pine
shortages,” he said.
Consolidation continues as 84
Lumber, ProBuild and Stock
Building Supply closed more than
1,200 locations collectively between
2008 and 2010.
While Young said he believes the
crisis is over for the market, he
pointed out that the financial markets are still fragile and the banks
have stringent lending and
covenant requirements. He added
that renovation and remodeling
looks to be the main driver for 2011.
“Two-thirds of the housing stock
is 25 years old, which bodes well for
remodeling,” he said.
Future challenges include low
housing start numbers and a lack
of cash flow in the millwork industry. The purchasing behavior of
dealer and retailer channels, decisions when to add capacity with
increasing demand, and the shortage of pine fiber, which will occur
as global consumption improves,
was also discussed.
Young pointed out that capacity
utilization in U.S. wood products
Contents
Oct
Jan
Product Information
Apr
DWM
™
201
Source: Arauco USA
2010 Container Sales and Millwork Channel Distribution
m
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Source: Arauco USA
manufacturing was 62.3 percent
in January, compared with a 7year historical average of about 72
percent.
“Most everyone is underutilized,” said Young.
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Special Mouldings
& Millwork Report
EastCoast Mouldings: Company Made from a Different Mold
astCoast Mouldings, a division
of ECMD Inc., serves 11 states
in the Southeast from its distribution center in Summerville, S.C.
President Al Delbridge said the company operates as a supply chain
manager, seeking efficiencies outside the boundaries of the company.
“We make sure that we align the
correct product with the most
capable and efficient manufacturer,” said Delbridge to MMPA attendees who visited the facility during
the group’s recent meeting.
He explained that the company
utilizes an uncommon business
model.
“We serve as an importer, manufacturer, distributor and retail service organization,” said Delbridge.
“We try to understand what happens below us and above us in the
supply chain.”
In fact, many parts of its model
are uncommon—but all work to the
advantage of the company, which
employs more than 500 people.
ECMD serves two-step distributors, one-step distributors, pro
chains, independent dealers, home
center retailers and even sells to
E
other distributors outside its current distribution area.
Regarding logistics, Delbridge also
said the company is responsible for
fleet management as it operates
three distribution centers in one
logistics model. And when it comes
to loading its trucks, EastCoast opts
to do it indoors.
“We unload indoors, store indoors
and load indoors,” said Delbridge.
“We use curtain-side trailers so the
product is covered even while the
customer is unloading their product. This is uncommon, particularly
with board distributors.”
Walk through the plant and you
will see mouldings from a number
of offshore producers, including
Polincay, Araupel, Arauco, Zeni and
Masisa—to
name
a
few.
Domestically you will see the
names of Sierra Pacific, PacTrim
and among others.
It is a lot to keep track of—in
fact, Delbridge said ECMD stocks
more than 600 various mouldings
profiles and over 280 board items,
and ECMD stores a CAD image of
every profile. Additionally, an
employee checks one unit of every
EastCoast Mouldings is somewhat unique in that it loads its trucks inside its
distribution center.
>I
The Hijacker, shown here, is a piece of
equipment EastCoast developed to aid its
employees in suffering from soft tissue
damage in the lower back.
profile in each container as it
enters the facility.
Safety is a Constant Priority
“The safety of employees is
something we constantly struggle
with,” said Delbridge. “We place a
tremendous emphasis on safety.”
In fact, the company just started
utilizing a piece of equipment it
developed and coined “the Hijacker.”
The equipment is designed to help
reduce soft tissue damage in the
lower back and will help employees
move mouldings from a horizontal to
vertical position.
“We can’t put all products on
there, but we will begin with our 70
most frequently picked items,” said
Delbridge.
He also made reference to the
hot and humid South Carolina climate, which takes its toll on
employees as well.
“It’s a tough work environment
so anything we can do to reduce
sweat equity, we aim to do,” he said.
Again, the business model may
be uncommon, but is one that has
proven successful for this moulding company.
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& Millwork Report
Tax Laws Can Aid in
Equipment Financing
It was evident that the MMPA
members in attendance during Scott
Biesecker’s session detailing the Tax
Relief, Unemployment Insurance
Reauthorization and Job Creation Act
Stiles Machinery (equipment shown here)
says the bonus depreciation has definitely
caused some companies to make an
equipment purchase.
of 2010 were hit with a case of on tax
overload over all the items to keep on
top of when it comes to taxes.
Biesecker, is a CPA, with Turlington
and Co. in Lexington, N.C.
Biesecker started with some good
news—that there are tax benefits for
the industry when it comes to equipment purchases. Under the bonus
depreciation plan, companies can
deduct up to two million dollars for
new equipment purchases.
He pointed out that, while many
believe this tax incentive can only be
utilized for new equipment, it can be
used for refurbishing used equipment as well.
“Ownership has to begin with
you so you can refurbish under
this,” he said.
He also detailed the 179 deduction in which profitable companies
can write off $500,000 for new and
used equipment purchases, as long
as they are profitable.
Bonus deprecation and the 179
deduction also were discussed during a presentation by Thomas
Strickfaden of C.R. Onsrud regarding
financing equipment.
“There is financing availability
and people need to take advantage
of it,” he said.
Finally, Biesecker offered some
practical, important advice for
attendees.
“If I leave you with anything,
remember this, review your wills
with your CPA,” he said. “The wording of the will could produce different effects. Look into your futures
now and start planning.”
Good enough isn’t good
enough. We do it better.
That en on to detail and relentless
drive to improve means you get
something be er from DMSi’s Agility.
The proven
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resources and drive means a lif me of
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Run better.
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YOUR EFFICIENT SUPPLIER OF
MOULDINGS…NOW BRINGING YOU
BOARDS AND PATTERN STOCK!
EastCoast Mouldings is stocking 4/4
and 5/4 boards and pattern stock in
15 species:
FJ Pine
FJ Primed Pine
#2 Yellow Pine
C1F Yellow Pine
#2 Spruce
#2 Primed Spruce
EastCoast Gold SYP
Inland Red Cedar
C Sel Radiata
Red Oak
Solid Poplar
FJ Poplar
Primed Poplar
MDF
Primed MDF
Supplier consolidation is a proven supply
chain management technique that keeps
your costs down by combining purchases
of multiple product categories from fewer
sources.
Not only does managing fewer supplier
relationships increase the efficiency of
your own operations, it also consolidates
purchases with fewer suppliers to help
you buy more competitively.
Call a live Customer Service Rep Now!
888-222-3961.
Visit www.eastcoastmouldings.com
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Are You Preventing a Loss?
It may not be a topic many want
to think about but it is a crucial
one, according to Howard Twining,
director of loss prevention at the
Lumbermens Writing Alliance.
“I’m here to prevent the next
claim,” he told attendees.
He stressed that for a successful
loss prevention program, “top
management has to buy into any
program to get folks to follow it.”
And the latter is not always an
easy task.
“The human element is a tough
nut to crack,” said Twining. “They
have a ‘What’s in it for me?’ attitude. They don’t care about you.”
When it comes to preventing
losses, Twining said the first key is
examining your own facility.
“Sometimes it costs money to do
it right,” he said. “There is a cost of
doing business. You have to move
with the times and build a business
that is survivable.”
Although there are many types
of losses a business might endure,
such as snow loads, much of
Twining’s presentation focused
on fire as this is the primary
source of loss.
Specific causes include: hot work
(cutting, grinding, welding), electrical equipment, friction, explosion/sparks and arson.
“We didn’t use to worry much
about arson but the percentage is
getting larger,” said Twining.
“Many businesses that suffer a
significant fire may never re-open,”
he added. “And of businesses that
do re-open credible statistics show
that many close within three years.”
This is attributed to loss of
inventory, loss of market share, loss
of customer confidence, decline in
employee morale and attitude and
the loss of a trained workforce during the rebuild.
“Employees may leave and then
not want to come back,” he said.
If you don’t think your company
can suffer, think again.
“I have been told, ‘Our sawdust
won’t burn. We never had a fire
before. Cigarettes can’t cause
fires,’” said Twining.
It all starts with prevention:
employee training, preventative
maintenance, good housekeeping,
smoking controls and a hot works
permit program.
❙
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• Exterior PVC moulding and boards
SMITH MILLWORK, INC.
www.smithmillwork.com
Moulding a Better America
with Quality and Service
rvice
Call Smith Millwork for your custom-designed moulding needs. We offer a
wide variety of wood species such as Poplar, Red & White Oak, Ash, Maple,
Cherry, Mahogany, Cypress and many more. Choose from our own profile
catalog, or we can match your sample with our in house tooling capabilities.
Smith Millwork also offers a wide range of stock millwork items in FJ,
Primed, Clear, Red Oak, MDF and PVC; doors and door components. Put your
trust in Smith Millwork, we get the job done!
>I
P.O. Drawer T
920 Robbins St.
Lexington, NC 27293
phone: 336.249.8171
fax: 336.243.2688
WATS: 800.222.8498
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®
PROFILES IN
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Guide to Moulding and Millwork
Manufacturers and Suppliers
Special Focus on MMPA Members
f you are looking to purchase mouldings or if you are a manufacturer and are looking for a supplier of
machinery, adhesives or other components, look no further than the Moulding Guide in the following
pages. Featured are members of the Moulding and Millwork Producers Association (www.wmmpa.com).
For additional moulding companies, see the April DWM/Shelter Buyer’s Guide or go to www.dwmmag.com
and click on the online Buyer’s Guide.
I
Alexander Moulding Mill
254/386-3187 (P)
Alexandria Moulding
613/525-2784 (P)
www.alexmo.com
Alexandria is dedicated to serving
our customers with cost-effective,
quality mouldings, on time with a
100-percent fill rate. We specialize in multi-item truckloads from
quarter round to exterior door
jambs complete with hinge and
strike route. Also offer weatherstrip, and we barcode on request.
FSC-certified.
Arauco-USA
800/261-4890 (P)
www.arauco.cl
Offer radiata pine moulding and
shop lumber, cutstock, blocks,
blanks, fingerjoint mouldings,
jambs, edge-glued panels, peelings and saw logs.
Araupel S.A.
011/55/51-3221-7344 (P)
www.araupel.com
Raw material offered includes:
taeda, pine, parana pine, eucalyptus products, mouldings/frames,
edge-glued panels, cut stocks,
squares and laminated beams.
Offer components for doors, windows and furniture. Flooring,
veneered flat jambs, boards and
other millwork products. Finishing
includes: water-based vacuum
priming, oil painting, jesso coating and exterior glue. We supply
FSC-certified products.
Best Moulding Corp.
505/898-6770 (P)
www.bestmoulding.com
We are a manufacturer of solid
and fingerjoint cut-to-length
mouldings. Species include: radiata; ponderosa; oak; poplar; cherry;
banak; para para; soft maple; fingerjoint raw and fingerjoint
primed. We stock chamfer strip
and offer barcoded items. We carry
an inventory in excess of two million board feet and pride ourselves
on shipping quality mouldings.
rails, stair parts, window sash,
brickmould, softwood, MDF board
stock, S4S, lumber, primed, treat,
cut to length, miter, barcode,
hinge and strike, weatherstrip,
edge-glued, vinyl-wrapped,
veneer-wrapped, custom slicing,
and custom profiles.
Bois Expansion Inc.
800/959-6770 (P)
www.boisexpansion.com
Carolina Colortones
828/687-9510 (P)
www.carolinacolortones.com
BrasPine Madeiras Ltda.
5551/334-631-66 (P)
www.braspine.com.br
Cascade Wood Products Inc.
541/826-2911 (P)
www.cascadewood.com
Manufactures window frames,
dapping for hinges, pre-nailing
frame parts, and shrink packaging.
Edge-gluing, pre-machined window and door trim, round colonial
columns, square columns, porch
posts, spindles, newell posts, hand
rails, oak and hemlock stair parts,
double-hung and casement window sash. Poly-classic columns,
poly-classic rail systems, polyclassic extrusions, alder frames,
jambs, and mouldings.
Brenco LLC
402/932-1281 (P)
www.brencollc.com
Bright Wood Corp.
541/475-2243 (P)
www.brightwood.com
Species options including bridiata
pine, ponderosa pine, radiata pine,
white fir/hem fir, red oak and
MDF. Product options range from
cut stock, fingerjoint, solid lineal,
I.S. door jambs, O.S. door frames,
split jambs, 20-minute fire-rated
frames, window frames, door
components, patio frames,
veneered flat jambs, blocks, blanks
stiles and rails, window components, spindles, newell posts, hand
C.S. Industries LLC
404/520-0239 (P)
Offer rough mill equipment, hydro
thermal wood treatment and
automatic moisture meters.
Colonial Manufacturing Ltd.
506/452-0330 (P)
Contact Industries Inc.
503/228-7361 (P)
www.contactind.com
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Custom Plywood Inc.
812/944-7300 (P)
www.cpiplywood.com
EastCoast Mouldings
Grandview St.
North Wilkesboro, NC 28659
336/667-5976 (P)
336/667-9717 (F)
www.eastcoastmouldings.com
We manufacture hardwood and
softwood mouldings in solid,
fingerjoint and primed. Our
services include cut-to-length,
barcoding, edge gluing, and custom profiling.
See our ad on page 53.
Endura Products Inc.
800/334-2006 (P)
www.enduraproducts.com
Endura manufactures entry-door
component systems that improve
door construction, door installation and long-term performance
in the home. Endura components
improve functionality, maximize
the seal between the door and
the opening, and reduce air and
water infiltration.
Fypon
419/446-3728 (P)
www.fypon.com
General Hardwood Co.
313/365-7733 (P)
www.generalhardwood.com
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Product Information
Gossen Corp.
800/558-8984 (P)
www.gossencorp.com
Gossen is a manufacturer of cellular PVC and mouldings and trim
for the millwork industry, window
industry and entry door market.
Gossen exterior mouldings and
trim are AAMA-certified. Gossen
also wraps fingerjoint pine
moulding and entry door frames
in vinyl and paper.
Henrich Industrial Rubber Bands
888/770-8530 (P)
www.henrichrubber.com
Offers custom rubber bands.
IQM Trimboards
800/771-4486 (P)
www.iqmtrimboards.com
KIBBECHEM INC.
574/266-1234 (P)
www.kibbechem.com
Offers chemical blowing agents
and color concentrates.
Lavrama S.A.
011/5541-341-5757 (P)
www.lavrasul.com.br
Manufactures raw and primed
fingerjoint mouldings, edge-glued
products, door jambs and frames,
millwork products in taeda/elliots
pine. Produces mouldings and
split jambs.
Lee Lumber & Building
Materials
773/509-6700 (P)
www.leelumber.com
Specializes in short run special
trim pine, poplar and other hardwoods. special jambs and frames.
Also offers special sash parts.
Lianga Pacific Inc.
253/383-4761 (P)
www.lianga.com
Offers embossed pre-finished
jambs and mouldings, veneered
mouldings, hardwoods and softwoods, OEM components—moulded and wrapped.
Contents
Lorient North America
859/252-7441 (P)
www.lorientgroup.com
Manufacturer of gasketing products, smoke and fire seals, and
intumescent materials.
LP Building Products
574/825-6501 (P)
www.lpcorp.com
Luvipol Doors Inc.
616/392-7100 (P)
www.luvipol.com
Offers interior and exterior hardwood doors, factory machining
and finishing; interior hardwood
mouldings, jambs and frames.
Fire-rated doors and frames up to
FD-90.
Meyer Moulding & Millwork Inc.
800/399-2288 (P)
www.meyermoulding.com
Meyer Moulding is a solid lineal
moulding manufacturer serving
moulding and building material
distributors throughout the west
with distinctive architectural
moulding in multiple species.
Expansive inventory of finished
mouldings maintained in a variety
of species and profiles, ready for
full or partial truck delivery.
Momentive Specialty
Chemicals Inc.
614/225-4000 (P)
www.hexionchem.com
National Casein of California
714/979-8400 (P)
www.nationalcasein.com
Oregon Fir Millwork Inc.
800/227-9210 (P)
www.oregonfir.com
Manufactures Douglas fir exterior
door frames, interior jambs, brickmould, cut-to-length, and window casing.
Pacific Adhesives
916/383-1509 (P)
www.pacificadhesives.com
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Pacific MDF Products
916/660-1882 (P)
www.pactrim.com
Port-O-Lite
603/352-3205 (P)
Products include solid, cut-tolength, barcoded and packaged
custom mouldings in ponderosa,
eastern and radiata pine along
with traditional mouldings from
Northeastern hardwoods. Other
products include exterior blinds
and shutters, attic venting louvers
window grilles, and hardwood
door lites. Our pattern creative
cut-up division offers raised panel
room dividers with custom artwork integrated into the design.
Produits Forestiers J.V.
418/836-5025 (P)
www.moulure.com
Offers fingerjoint and MDF
mouldings, primed mouldings,
edge-glued products, door jambs
and frames, stiles and rails, 20minute fire frames, and door and
window components.
Produits Matra Inc.
418/382-5151 (P)
www.produitsmatra.com
Regal Custom Millwork
714/632-2488 (P)
www.reellumber.com
Offers maple and other hardwoods.
Roland Boulanger &
Company Ltd.
819/358-4100 (P)
www.boulanger.qc.ca
We guarantee 100-percent eastern
white pine mouldings, steel door
style and rails, astragals and exterior frames (routing for hinges and
strike installing weatherstrip, vinyl
overlaid). Also offer mouldings in
fingerjoint clear pine and hardwood. Window components (cutstock), edge-glued material,
wrapped mouldings with veneers,
vinyl, polyester, and paper also are
offered. Mouldings are barcoded
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upon request. Unitized packaging
for full or partial truck loads.
Royal Mouldings
800/368-3117 (P)
www.royalmouldings.com
Offers LEED-certified mouldings.
Schlegel Systems Inc.
1555 Jefferson Rd.
Rochestor, NY 14692-3197
800/586-0354 (P)
585/427-9993 (F)
www.schlegel.com
Offer door and window fenestration products, door seals, foam
clad weatherstripping for doors
and windows, pile seals and fenestration design assistance.
See our ads on pages 17 and 27.
Setzer Forest Products Inc.
800/824-8506 (P)
www.setzerforest.com
Sguario Forestry and
Millwork Inc.
407/816-1000 (P)
Shawnee Woodwork Inc.
785/354-1163 (P)
Sherwin-Williams Co.
940/482-7068 (P)
www.sherwin.com
Compliant coating systems available in solvent and water
reducible technology. A comprehensive product offering for
primers, stains, sealers and topcoats, as well as UV-curable technology, also is offered. Serviced
nationally by local sales and services representatives.
Sierra Pacific IndustriesMillwork Division
530/378-8000 (P)
www.sierrapacificind.com
5/4, 6/4, 8/4 cutstock, 20-minute
fire-rated machining and mortering, veneered flat jambs, weather-
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Mouldings & Millwork
Manufacturers and Suppliers
stripping, edge-glued products,
door components, veneered stiles
and rails, window frames, window
sash parts and glazed sash all are
offered. Also: hinge application,
knock-down window and door
components, ponderosa pine for
the domestic window industry, SFI
certification, 1,700,000 acres of
privately owned timberland, 13
sawmills, two millwork plants,
door and window plants, distribution center and fiber products.
SMITH MILLWORK, INC.
Smith Millwork Inc.
920 Robbins St.
Lexington, NC 27292
800/222-8498 (P)
336/243-2688 (F)
Manufacturer of custom mouldings and door jambs in almost
any species of wood. Wholesale
moulded skin and wood doors,
pre-hanging components and
red oak are also offered. Step
treads, lineal mouldings (fingerjoint, clear, MDF, red oak, and
PVC) and PVC outside corner and
trim boards.
Southwest Moulding Co.
214/630-8961 (P)
www.southwestmoulding.com
Stiles Machinery Inc.
616/698-7500 (P)
www.stilesmachinery.com
Supplier of advanced CNC equipment for panel processing, solid
wood and related industries as
well as education, parts and
service.
Sunset Moulding Co.
530/790-2700 (P)
www.sunsetmoulding.com
Sunset Moulding Co. specializes in
lineal, cut-to-length, fingerjoint
and “suntrim” MDF mouldings. We
offer a full line of specified
length primed MDF boards, MDF
shelving, exterior frames (machine
and weatherstrip), stiles and rails,
flat jambs, mitered and shrink
wrapped sets, priming, barcoding,
home center programs, certifications including FSC, MCF and EPP,
and recovered and recycled content and exterior trimboards.
TEWA LLC
915/886-9973 (P)
Manufactures solid lineal and cutto-length mouldings. Offers
Ponderosa and radiata pine UPC
and two of five labeling.
Timbergate
800/788-3635 (P)
www.bertch.com
Manufacturer of Timbergate interior doors. Available either prefinished or unfinished in eight standard woods and 16 standard finishes. Optional sticking and panel
profiles along with various panel
thicknesses offer Timbergate customers the ability to customize
doors at no up charges.
Timbron International
925/943-1632 (P)
Manufacturers of premium plastic
mouldings that “work just like
wood.” Timbron collects and recycles waste products and manufactures durable interior mouldings.
SCS certified, Greenspec’s top 10
labeling, barcoding, unitized
packaging, partial truckloads, and
will entertain OEM projects.
TLC Mouldings
1554 Springhead Rd.
Willacoochee, GA 31650
912/534-6363 (P)
866/653-4852 (F)
www.tlcmouldings.com
“Harmony” industrial and lightweight MDF primed casings,
bases, chair rails, crown, window
stool and primed MDF boards,
and green cross certification on
all products.
Tuson Trading Corp.
516/746-3668 (P)
www.tusontrading.com
Tuson Trading is an international
wholesaler of wood products
sourcing from the United States,
Brazil, Chile, Argentina, China and
Russia. We specialize in the procurement of millwork, mouldings,
blocks, stiles, edge-glued boards,
picture frame and industrial components; clear, fingerjoint, and
primed are available. Pine, alder,
Douglas fir, hemlock fir, oak and
maple are offered.
Valspar Corp.
336/802-4756 (P)
www.valspar.com
Offers coatings and paints.
Vi-Lux Mouldings Inc.
105 Richmond Blvd.
Napanee, Ontario K7R 3Z8
613/354-4830 (P)
613/354-6589 (F)
www.vi-lux.com
Vi-Lux Mouldings extrudes 100percent cellular PVC mouldings
and trim including door and
window components (door
frames, astragal, brickmoulds,
SDLs, sill and nosings), interior
and exterior mouldings (casings,
baseboards, crowns, caps, rakes,
quarter rounds, corners), shutter
components and custom profiles.
Walker Lumber & Hardware
615/254-3344 (P)
www.walkerlumber.com
Manufactures lumber, building
materials, millwork, hardware and
paint.
Weinig Group
704/799-0100 (P)
www.weinigusa.com
West Coast Machinery
916/383-5940 (P)
www.wcmachinery.com
Complete line of production woodworking machinery for moulding
and millwork industry. Also offers
cutterheads and used machinery.
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Willamette Valley Co.
800/333-9826 (P)
www.wilvaco.com
Offers water-based primers, topcoats, sealers and specialty coatings. Polyurethane and epoxy
fillers, water-based and solvent
putty and spackle.
Woodeye North America
770/995-6765 (P)
www.woodeyeinc.com
Scanners for defect recognition,
grading and sorting and rip scanners.
Woodgrain Millwork
208/452-3801 (P)
www.woodgrain.com
Manufactures prefinished/embossed mouldings,
primed mouldings, solid lineal,
MDF lineal, split jambs, cutstock
(sash and industrial), fingerjoint
edge-glued boards, window
frames, interior door jambs, exterior door jambs, routing for hinge
and strike, weatherstrip and/or
hardware applied, 20-minute firerated and veneered flat jambs.
Young Manufacturing Co.
800/545-6595 (P)
www.youngmanufacturing.com
Young Manufacturing is a fullline supplier of exterior door
frames, exterior door sills, and
stair treads.
Yuba River Moulding &
Millwork Inc.
530/742-2168 (P)
www.yubarivermoulding.com
Full-line producer of high-quality
moulding and millwork products,
specializing in small profiles and
large profiles, in solid lineal, fingerjoint MDF and solid-cut prefinished substrate, unitized truckpiggyback edge-glued material,
carton packaged material and
barcoding.
Zeni & CIA S.A.
54/11-5811-5000 (P)
www.zeni.com.ar
Manufactures high-quality fingerjoint mouldings and primed
mouldings, blanks, boards, and
door and window components. ❙
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Architectural Glass
Bent/Curved
Precision Glass Bending Corp.
P.O. Box 1970,
3811 Hwy. 10 West
Greenwood, AR 72936
800/543-8796;
fax: 479/996-8962
www.e-bentglass.com
[email protected]
Insulating Glass
Vitro America, LLC
965 Ridge Lake Blvd.,
Suite 300
Memphis, TN 38120
800/238-6057
www.vitroamerica.com
[email protected]
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Saws
Stürtz Machinery, Inc.
1910 Summit Commerce Park
Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
Saws, Cut-Off
Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
Laminated Glass
Vitro America, LLC
965 Ridge Lake Blvd.,
Suite 300
Memphis, TN 38120
800/238-6057
www.vitroamerica.com
[email protected]
Saws, Double-Miter
Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
Door & Window
Machinery/Equipment
Erdman Automation Corp.
1603 South 14th Street
Princeton, MN 55371
763/389-9475;
fax: 763/389-9757
www.erdmanautomation.com
Testing Equipment
Global Sales Group, L.L.C.
PO Box 1835
Chico, CA 95927
877/474-5521
fax: 530/893-2244
www.globalsalesgroupllc.com
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M
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Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
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www.dwmmag.com
Multiprocessing
Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
Automated Testing
Solutions, Inc.
3520 88th Ave. NE
Blaine, MN 55014
877/784-1775;
fax: 651/846-6808
www.automated-tests.com
Vinyl Fabrication
Equipment
GED Integrated Solutions
9280 Dutton Drive
Twinsburg, OH 44087
330/963-5401
Fax: 330/963-0584
www.gedusa.com
Vinyl Welders
Twinsburg, OH 44087
330/405-0444;
fax: 330/405-0445
www.sturtz.com
[email protected]
Door Components
Sill Pans
Jamsill, Inc.
PO Box 485
Talent, OR 97540
800/526-7455
fax: 541/488-7472
www.jamsill.com
[email protected]
Door Hardware &
Related Products
Amesbury
57 Hunt Road
Amesbury, MA 01913
800/217-5757;
fax: 800/289-6699
www.amesbury.com
Strybuc Industries
2006 Elmwood Ave.
Sharon Hills, PA 19078
800/352-0800
fax: 610/534-3202
www.strybuc.com
Truth Hardware
700 West Bridge St.
Owatonna, MN 55060
800/866-7884
fax: 507/451-5655
www.truth.com
[email protected]
Setting Blocks
Frank Lowe
Rubber & Gasket
10 Dubon Ct., Suite 1
Farmingdale, NY 11735
800/777-0202;
fax: 631/777-2560
www.franklowe.com
[email protected]
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Doors, Interior
Folding, Interior
Woodfold Mfg. Inc.
Box 346
Forest Grove, OR 97116
503/357-7181
fax: 503/357-7185
www.woodfold.com
Insulating Glass &
Related Products
Connectors
EDUARD KRONENBERG
GmbH “EK”
Dingshauser Str. 6-10
42655 Solingen, Germany
+49 (0)212 / 222 88-0
fax: +49 (0)212 / 222 88-999
www.kronenberg-eduard.de
[email protected]
Spacers
Edgetech IG Inc.
800 Cochran Ave.
Cambridge, OH 43725
740/439-2338;
fax: 740/439-0121
www.edgetechig.com
Truseal Technologies
6680 Parkland Blvd.
Solon, OH 44139
216/910-5100;
fax: 216/910-1505
www.truseal.com
Insulating Glass
Machinery & Equipment
Bystronic Glass Inc.
13250 E. Smith Rd., Ste. H
Aurora, CO 80011
720/858-7700
fax: 720/858-7701
[email protected]
Doors
Fire-Rated Doors
SAFTI FIRST Fire
Rated Glazing Solutions
325 Newhall Street
San Francisco, CA 94124
888/653-3333
Fax: 888/653-4444
www.safti.com
[email protected]
9280 Dutton Drive
Twinsburg, OH 44087
330/963-5401;
fax: 330/963-0584
www.gedusa.com
Patio Doors
Panda Windows
& Doors, LLC
3415 Bellington Rd.
N. Las Vegas, NV 89030
702/643-5700
Fax: 702/643-5715
Spacers
Edgetech IG Inc.
800 Cochran Ave.
Cambridge, OH 43725
740/439-2338;
fax: 740/439-0121
www.edgetechig.com.
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McKeegan Equip. & Supply
8411 Ronda Drive
Canton, MI 48187
734/459-5870;
fax: 734/459-9837
www.mckeeganequip.com
Lumber &
Engineered Lumber
Lumber, Hardwood and/or
Softwood
Parton Lumber Company
251 Parton Road
Rutherfordton, NC 28139
800/624-1501;
fax: 828/287-9423
www.partonlumber.com
[email protected]
Mouldings
PVC Profiles
Creative Extrusion &
Technologies
230 Elliot St.
Brockton, MA 02302
508/587-2290
fax: 508/580-0524
www.creativeet.com
[email protected]
Software
PMC Software Inc.
Bartles Corner Business Park
8 Bartles Corner Rd., Ste. 11
Flemington, NJ 08822
908/806-7824;
fax: 908/806-3951
www.pmcsoftware.com
ERP Software
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Ponderosa Software
36 Thurber Blvd.
Smithfield, RI 02917
800/422-4782
fax: 401/232-7778
www.caisoft.com/ponderosa
[email protected]
WoodWare Systems
8304 Macon Terrace Road
Cordova, TN 38018
901/763-3999
fax: 901/763-4064
www.woodwaresystems.com
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Strybuc Industries
2006 Elmwood Ave.
Sharon Hills, PA 19078
800/352-0800;
fax: 610/534-3202
www.strybuc.com
Extrusions, Vinyl
Creative Extrusion &
Technologies
230 Elliot St.
Brockton, MA 02302
508/587-2290
fax: 508/580-0524
www.creativeet.com
[email protected]
Albat + Wirsam
10510 NE Northup Way
Suite 100
Kirkland, WA 98033
800/559-9921
www.a-w.de
[email protected]
Window Hardware &
Related Products
Amesbury
57 Hunt Road
Amesbury, MA 01913
800/217-5757;
fax: 800/289-6699
www.amesbury.com
Jobber/Distribution
DMSi Software
17002 Marcy St., Ste. 200
Omaha, NE 68118
402/330-6620 Ext. 142
fax: 402/330-6737
www.dmsi.com
[email protected]
Window Hardware
Truth Hardware Corp.
700 West Bridge St.
Owatonna, MN 55060
800/866-7884;
fax: 507/451-5655
www.truth.com
[email protected]
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Weatherstripping
UltraFab Inc.
1050 Hook Rd.
Farmington, NY 14424
800/535-1050;
fax: 585/924-7680
www.ultrafab.com
[email protected]
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Optimization Programs
Optima North America Inc.
3875 Blvd. St.-Jean Baptiste
Montreal, QC H1B 5V4
Canada
514/645-8998;
fax: 514/645-8558
[email protected]
Window Components
Truth Hardware
700 West Bridge St.
Owatonna, MN 55060
800/866-7884
fax: 507/451-5655
www.truth.com
[email protected]
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calendar of events
May 26-28, 2011
CWDMA Annual Meeting
Sponsored by the Canadian
Window and Door Manufacturers
Association (CWDMA).
Fairmont Banff Springs Hotel.
Banff, Alberta.
Contact: CWDMA at 613/235-5511
or visit www.cwdma.ca.
June 5-8, 2011
AAMA National Summer Conference
Sponsored by AAMA.
Hyatt Regency Minneapolis.
Minneapolis, Minn.
Contact: AAMA at 847/303-5664
or visit www.aamanet.org.
June 22-24, 2011
Pacific Coast Builders Conference (PCBC)
Sponsored by the California Building
Industry Association.
Moscone Center.
San Francisco, Calif.
Contact: PCBC at 800/956-7469
or visit www.pcbc.com.
July 20-23, 2011
AWFS® Fair
Sponsored by the Association of
Woodworking and Furnishings Suppliers.
Las Vegas Convention Center.
Las Vegas, Nev.
Contact: Visit www.awfsfair.org.
October 5-7, 2011
GreenBuild 2011
Sponsored by the U.S.
Green Building Council (USGBC).
Metro Toronto Convention Center.
Toronto.
Contact: USGBC at 800/795-1747.
September 12-14, 2011
GlassBuild America
Sponsored by the
National Glass Association.
Georgia World Congress Center.
Atlanta, Ga.
Contact: NGA at 866/342-5642
or visit www.glassbuildamerica.com.
November 15-17, 2011
Win-door North America
Sponsored by the
Canadian Window and Door
Manufacturers Association (CWDMA).
Metro Toronto Convention Center.
Toronto.
Contact: Show organizers at 800/2820003 or visit www.windoorshow.com.
September 25-28, 2011
AAMA National Fall Conference
Sponsored by AAMA.
JW Marriott Desert Springs.
Palm Springs, Calif.
Contact: AAMA at 847/303-5664
or visit www.aamanet.org.
April 11-13, 2012
Glass TEXpo™ ‘12
Co-sponsored by DWM magazine
and the Texas Glass Association.
El Tropicano Holiday Inn Riverwalk.
San Antonio, Texas.
Contact: DWM magazine
at 540/720-5584.
❙
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A D V E R T I S I N G I N D E X • M A Y 2 0 11
Page
Company
Phone
Fax
Web Address
17
Amesbury Window Hardware
877/712-2257
704/755-0193
www.amesbury.com
9
Cardinal Industries
952/935-1722
952/935-5538
www.cardinalcorp.com
52
DMSi Software
402/330-6620
402/330-6737
www.dmsi.com
53
EastCoast Mouldings
866/314-0747
888/222-3961
www.eastcoastmouldings.com
23
Edgetech I.G.
800/233-4383
740/439-0221
www.edgetech360.com
29
Electronic Design to Market Inc.
419/861-1030
419/861-1031
www.edtm.com
65
Emes Marketing
905/886-1066
905/886-1266
www.emidisplays.com
39
Erdman Automation Corp.
763/389-9475
763/389-9757
www.erdmanautomation.com
13, 15
330/963-5401
330/963-0584
www.gedusa.com
66
GM Wood Products
800/530-9211
231/652-3166
www.gmcompanies.com
37
John Evans’ Sons Inc
215/368-7700
215/368-9019
www.springcompany.com
55
L.B. Plastics Inc.
800/752-7739
704/664-2989
www.lbplastics.com
19
ODL Inc.
800/253-3900
616/748-5472
www.odl.com
3
P.H. Tech
418/833-3231
418/835-1145
www.phtech.ca
25
Pilkington
800/221-0444
419/247-4517
www.pilkington.com
Quanex
713/961-4600
713/877-5333
www.quanex.com
7
Royal Window & Door Profiles
866/852-2791
Not Available www.royalbuildingproducts.com
21
Royal Window & Door Profiles, RoyalPlast Div.
866/777-1210
866/988-1474
www.royalplast.ca
11
Royal Window & Door Profiles, ThermoPlast Div. 800/265-5196
800/361-9261
www.thermoplast.com
5
SAFTI FIRST Fire Rated Glazing Solutions™
888/653-3333
415/822-5222
www.safti.com
27
Schlegel Systems Inc.
585/427-7200
585/627-5979
www.amesbury.com
54
Smith Millwork Inc.
800/222-8498
336/243-2688
41
Sturtz Machinery Inc.
330/405-0444
330/405-0445
www.sturtz.com
46
Sunrise Windows Ltd.
734/847-8778
734/847-7758
www.sunrisewindows.com
59
TLC Mouldings
912/534-6363
912/534-5010
www.tlcmouldings.com
1
Tru Tech Door Systems
888/760-0099
877-760-9811
www.trutech.ca
C2
Truth Hardware
800/866-7884
507/451-5655
www.truth.com
51
Vi-Lux Mouldings Inc.
866/281-6743
613/354-6589
www.vi-lux.com
30, 31
m
a
y
2
0
1
1
For more information on these companies’ products, visit http://products.dwmmag.com
63
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Industry Indices
Crowe Discusses “the Long Road Back to
Normal” During WDMA Conference
avid Crowe, chief economist for the National
Association of Home Builders (NAHB), offered a
look at the housing market and where it is headed during the recent Window and Door Manufacturers
Association (WDMA) legislative conference in
Washington, D.C. (see related story on page 20).
“Recovery will be slow on the long road back to normal,” said Crowe.
“We finally started seeing growth in the fourth quarter of 2010,” he added.
However, Crowe pointed out that many factors typically occur following a recession in regards to housing
and that, in this case, a few of those things are not happening. For example, vehicle and furnishing purchases
are starting to pick up—but not housing.
“We usually see housing as the first thing to pick up
but we’re not seeing this time,” he said.
Crowe also pointed out that typical housing growth
following a recession is 28 percent.
“Housing is a crucial part of growth and it isn’t par-
D
ticipating,” said Crowe.
He also addressed household demand and this will
be a factor in the eventual up tick in housing.
“There is only so long a 30-year-old can live in his
mother’s basement,” said Crowe. “When that happens
[children move out, etc.] things will pick up.”
Crowe ended his presentation with some specific
forecasts for housing starts.
He projects a 14-percent increase this year in singlefamily homes.
“By the end of 2012 we should be around a million
starts, but that is still off,” said Crowe.
He pointed out that these new homes built in the
new normal also will be smaller in size.
“Even if we build a million homes they are smaller,”
said Crowe. “Builders are holding costs down because
they are competing with foreclosures.”
For the multi-family segment, Crowe forecasts a 21percent increase in 2011 to 138,000 from 2010 numbers of
114,00. He predicts 193,000 multi-family starts in 2012. ❙
Housing Starts
Single-Family Production Well
Under Trend - Single-Family Permits: Actual and Trend
Mid-Year Slump Post Home Buyer Credit
(000)
2.0
700
Million units
Permits
1.5
650
600
14% decrease
last 4 months
18% increase
1st 4 months
Trend
1.0
0.5
550
0.0
500
d
o
o
r
-0.5
450
-1.5
400
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan
&
W
I
N
D
O
W
M
A
N
U
F
A
C
T
U
R
E
R
Annual
Surplus/Deficit
-1.0
2009
88
89
90
91
92
93
94
95
96
97
98
99
00
01
02
04
05
06
2010
Housing Growth Significant in Past Recoveries
Housing & GDP Quarterly Growth After Recession – Post WWII
10%
RFI
9%
Housing Not Participating in Current Recovery
Housing & GDP Quarterly Growth After Recession – Most Recent
6%
GDP
RFI
5%
8%
4%
7%
3%
6%
2%
5%
1%
4%
GDP
0%
3%
-1%
2%
-2%
1%
-3%
0%
1
2
3
Quarters after end of Recession
4
-4%
3Q09
4Q09
1Q10
Quarters after end of Recession
Source for charts: NAHB
64
03
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07
08
09
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www.emidisplays.com
TRIANGULAR DISPLAYS
• Custom-made to fit window and door sizes of your choice
• Aesthetically engineered in a modern design to accent the
windows’ and doors’ architectural features
• Perfect for showrooms, mall shows, and home and trade shows
KIARA WINDOW DISPLAY
ARIEL DOOR DISPLAY
• Displays 12 door slabs in just
under 3 1/2 feet wide
• Holds entry doors, interior doors,
and storm doors
• Doors easily roll in and out of a
self-contained metal unit
• Costs less than other displays
that only hold 3 or 4 doors
• Displays 8 full-sized
windows in just over
4 feet
• Holds aluminum,
vinyl, and wood
windows
• Windows easily roll
in and out of a selfcontained metal unit
• Now available
for 3 1/4” thick and
4 9/16” thick windows
Tel. 905-886-1066 • Fax 905-886-1266 • www.emidisplays.com
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Complete Product
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Natural Solution for rot-free door systems
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May 2011 - DWM Magazine

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