March 2014 - CPCO of Florida

Transcription

Certified Pest Control Operators Association of Florida
March 2014
Serving You, Your Business and Our Industry
Should Technician
Training
Be Revamped?
Ft. Lauderdale, FL
Permit #5337
Current Resident or
“SIGN YOUR WORK WITH PRIDE” - Check Out CPCO’s
Signs1
March 2014 -Lawn
CPCO Advantage
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Inside This Edition
Page
4��President’s Message
5��CPCO Introduce Tree Signs
Board of Directors
July 1, 2012- June 30, 2014
Officers
President, Vern Morris
CRU Insurance, Orlando
Vice President, Joe Jonovich
Hulett Environmental- West Palm Beach
Past President, Dave Schlessinger
Five Star Pest Mgmt. - Jacksonville
Board of Directors
Willie Sklaroff, Willie The Beeman
Jim Shuford, Biologics Inc.
Richard Meahl, Aero Pest Control - Crystal River
Pete Quartuccio, All Service Pest Management
Jerry Schappert, The Bug Doctor, Inc.
Gary Jonovich, Horticare of America, Inc.
Jim Bartley, APEX Pest Control
Executive Vice
President
Michael Beckers
General Manager
Terri Usha
Contact us at:
6635 West Commercial Boulevard
Suite 201
Tamarac, Florida 33319
954.724.8806
954-729-2726 (CPCO)
Fax: 954.724.8947
Email: [email protected]
Visit us Online at:
www.cpcoofflorida.org
The CPCO Advantage is published monthly by
CPCO to provide articles of interest to members
and is not considered a publication of standards
and regulations. Your opinions, comments, and
advertisements are welcome. Opinions, expressed by individual writers are not necessarily endorsed by CPCO. Advertising is accepted
at the discretion of The CPCO Advantage and
does not indicate endorsement by CPCO.
6��Field Day Davie
7��Field Day Registration
8��Conflicting Views Concerning Technician Training
9��Last Chance CEUs
10��Lawn Signs
11��Social Spiders Divide Labor According to Body Size and Conditions
12��The Trail That Was Bazed By a Good Ol Country Boy
13��NPMA Announces Pest Factor Competition
15��Fla. Man Dies From Brown Recluse Spider Bite
16��Owner of P. Buckley Moss Painting Sues The Artist
16��Why Ants Make Rafts to Save the Queen
17��The Tail Wages the Dog
19-21��How To...
22��Dr. Frishman to Speak in Krakow
23��Polar Vortex May Slow Down Stink Bug Invasion, Researchers Say.
24��Milestone
25��Ten Years Ago This Month
26-27��How Bout This For a Website?
29�� NEW! Expanded and Updated OSHA Programs
30��Membership Application
31��WDO Inspection Forms
32��CPCO Workbooks
33��NEW! Step by Step Training Manual, Volume III
34��NEW! 5 Days of Field Training for New Pest Control Technicians
35��PMU, Pest Management University
36��Lloyd’s Logic
37-38��Allied Membership List
Advertising Index
Arrow Exterminators . ..................................................................25
PJB Pest Management Consulting ..........................................13
ATM........................................................................................................2
PQ Termites/ Gil Livington..........................................................18
Central Life Sciences/Zoecon....................................................14
Preferred Business Brokers.........................................................15
CPCO State Exam Tutoring School...........................................18
Riemer Insurance Group..............................................................40
Digital Geeks....................................................................................27
Willie The Bee Man, Inc.................................................................39
Etex . ...................................................................................................14
Great Scot! ......................................................................................... 2
Lipca Insurance ..............................................................................23
CLASSIFIEDS
Oldham..............................................................................................28
Pest Control Truck FOR SALE......................................................18
On the Cover:
Should Technician Training Be Rewamped.
March 2014 - CPCO Advantage 3
President’s Message
Vern
Morris
President CPCO
of Florida
Are pest control technicians getting adequate
training in the state of Florida? Currently the
state requirements for technician training are 40
hours of field training when initially hired, and
two hours a year after that. Well that’s more than
was required when I started in the industry, but
I still feel it is sub-par for this industry. When I
first joined the profession of “pest control technician” I did what I think most in this industry did
and still do. I rode around with a seasoned tech
that knew the ropes and would teach me everything I needed to know to be a pest control technician. What I ended up being is a gopher; the
tech that was to train me seized the opportunity
to get me to do as much of his physical work as
possible. And while we were driving which would
have been the perfect opportunity to explain insect biology and habits or pesticide formulations
we discussed girls, beer and how much he disliked the job.
In 2002 DACS saw the need for better training
of technicians and enacted 5E-14.1421 which
mandated that identification card holders would
receive the training standards stated above. And
as I questioned earlier is this adequate training. I
think not, you see I was fortunate enough to be
able to participate in the training at Pest Management University (PMU) for three years, until
my work load dictated that I keep my butt at my
desk much more than I want to. My eyes were
opened up to some pretty scary things. You could
tell which companies really trained their employees and which ones did not. I understand that not
all companies are in a position to have a training
department, but there is a noticeable difference
in the amount of knowledge between some of
the students. There were some certified operators
who attended PMU that didn’t know or had forgotten (like me) some very basic concepts of the
industry.
Here are some other reasons why I think more
training is needed. We recently had a new submission for insurance. While looking at his loss
runs I noticed that he had a couple of claims for
sod replacement. I called him up to see how the
claims had come about. He said that he had a
couple of accounts where he was having problems controlling weeds. He went to his usual dis-
tributor and said he needed to kill weeds, they
recommended a herbicide which he purchased
and used. Three days later his customers called
to say their grass was dying, which it was. I asked
him what herbicide it was, he said he was not sure
but would call me back. He called me the next
day and said the herbicide was Quick Pro. For
anyone who may not be experienced with Quick
Pro it is a combination of Round up and Diquat
which works to kill grass and weeds much faster
than just Round up alone. This is a certified pest
control operator who passed the state exam, who
either did not know how to or did not bother to
read the label of a product he had never used before. I don’t know where he finally got his insurance from but it was not us.
Now we are working on a termite claim for a company whose owner has been in business for many
years. He treated a home that at a later date had
a termite infestation. He had a retreat warranty
on the home so he retreated it. The home owner
was not satisfied that he would not do any repairs
on the home so she hired an attorney and called
the state. The state checked his treatment records
and discovered that the amount of termiticide he
used was inadequate. After some questioning he
revealed that when he calculated the amount of
chemical to use he used the square footage when
he should have calculated with the liner footage.
So the only thing I can figure is he was using the
treatment standards for a pre-treatment. I don’t
know, but obviously this man needed more training. Now he will be in court trying to explain why
he did an improper treatment, and will have to
pay for the repairs. Did you know that insurance
companies can deny your claim if you do an improper treatment?
So what do you think? Do we have adequate
training standards for pest control operators and
card holders in the state?
INTRODUCING
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CAUTION
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APLICACIÓN DEL PESTICIDA
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PESTICIDE APPLICATION
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LAS FRUTAS DE ESTE ÁRBOL
THE FRUIT FROM THIS TREE
© CPCO, 2013
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Y
A
D
O
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ORDER
CAUTION
PESTICIDE APPLICATION
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THIS
TREE
DO NOT EAT
THE FRUIT FROM THIS TREE
© CPCO, 2013
Please send:
Quantity
q 50 q 100
q 500
q 1000
q Signs w/Stakes
Member / Non Member
$29 $39
49
59
99 129
199 215
q Signs Only
Member / Non Member
$18
$25
35
45
79
95
130
145
Price does not include Shipping/Handling or Sales Tax
Please ship to the address below:
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Method of Payment enclosed: Visa _____
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Please send order via email to [email protected] or fax to 954-724-8947
ATTENTION
ALL Florida!
ANNOUNCING
CPCO’S
FIELD DAY AND TRADE SHOW
Davie March 28, 2014
Free Admission For All Attendees
Dont Miss The Return Of
Dr. Austin Frishman
CEUs AND TECH TRAINING IN ALL CATEGORIES WILL BE OFFERED
ALL FRIENDS OF THE INDUSTRY ARE WELCOME
Free lunch
FOR ALL Attendees
FIELD DAY/TRADE
SHOW ATTENDEE REGISTRATION
q DAVIE, MARCH 28, 2014
Davie IFAS Center
3205 College Ave, Davie
CHECK ONE:
________MEMBER ________NON-MEMBER ________ TECHNICIAN
PLEASE TYPE OR PRINT LEGIBLY FOR EACH ATTENDEE
DACS# _ ___________ Last Name _____________________ First Name _____________________
Street__________________________________________________________________________
City ________________________ State________Zip_____________County __________________
Home Phone_ __________________ Email Address_____________________________________
Company_______________________________________________________________________
Company Mailing Address_ ________________________________________________________
City ______________________________State ___________ Zip___________________________
Bus Phone ________________________ Fax Number___________________________________
Last 4 Digits SS# _______________________Birthdate___________________________________
Check CEUs Requested ($30.00 per category for Non-Members of CPCO) Technician Training $20.00
At Door Registration $10 Additional
qL&O
qCore
qGHP
(7:30am-9:10am)
(9:20am-11:00am)
(11:10am-12:50pm)
qTermite
qFumigation
(1:30pm-3:10pm)
(3:20pm-5:00pm)
qCheck Enclosed qPlease Bill my Credit Card
Visa/MC ____________________________ Exp ________ Sec.Code _______
Billing Address ________________________ Zip Code __________________
Please Mail or Fax Registration to:
CPCO
6635 W. Commercial Blvd #201
Tamarac, FL 33319
954-724-8806
Fax:954-724-8947
Email: [email protected] or [email protected]
Conflicting Views Concerning Technician Training
Back in 2012 we attended some workshops dealing
with proposed changes to the regulations, Chapter
5E-14, floated by the Department of Agriculture
and Consumer Services (DACS). One of the topics
was a proposal to more clearly define the “5 Days of
Field Training” that new hires are supposed to receive. During the workshops an idea that was first
presented to the Pest Control Enforcement Advisory Council (PCEAC) was discussed. We have dethe concept during the CORE portion of our
Mike Beckers bated
CEU programs in the past. The idea was that, in
Executive Vice President certain companies, pest control technicians would
be so well trained and educated that they would
need little or no supervision. These “super-techs”
could operate on their own and would not require
the presence of a Certified Operator. What little
oversight would be required could be handled by
cell phones, GPS and computers. We began to refer to these “Mister Know-it-All” techs as “Technician 2.0”. Of course the real motive here was simply to eliminate the Certified Operator in Charge
(COIC). The companies wanted to save the money
and, by eliminating the COIC, leave the technician
as the sole person responsible for their actions.
The idea of eliminating the COIC has gone nowhere, but the idea of the “super tech” lingered on.
Most of us realize that time spent educating our
employees is an investment, and customers appreciate knowledgeable service techs. Customers are
more likely to refer their friends and neighbors to
folks that they trust to solve pest problems. Savvy
owners of pest control companies know that reliable technicians who stay on their routes and accumulate useful knowledge are worth their weight
in gold. At least that was the theory.
Recently a new trend has appeared. Again it comes
from a few companies, but it will spread. It is the
polar opposite of “Technician Two Point Zero
(2.0)”. What we are starting to see are technicians
just barely trained well enough to do a standard
service call. Some of them do not know how to
read a label or identify common pests. They DO
know how to ask for a check, and can rush through
twenty stops in a day. They get paid by the hour,
so how well they do their work is unimportant. If
the customer has any questions, or there is a pest
problem, like fleas, not covered by a standard service, they have to call the office and get someone
who knows what they are doing to come out. Lord
knows what would happen if they made a mis-application or had a spill. We call these new geniuses
“Technician Point Two Zero (.20)”. These employees force the company to have a supervisory
trouble squad ready to respond to requests from
any customer, anywhere. I’m sure that CPCO
members realize that, in the long run, this procedure reduces customer service and ultimately reduces customers period.
The changes proposed by DACS would have mandated some topics to be covered in the first week
of employment for service techs. Emphasis would
be placed on safety issues and proper handling of
pesticides. The basic level courses offered by the
Pest Management University could be substituted
for the 1st week of employment. These changes
were not pursued, and we are left with the requirement for just five days of field training. Many
people have purchased the CPCO workbook, Step
by Step, Five Days of Field Training for New Pest
Control Technicians. This volume covers the topics proposed by DACS and more, plus has quizzes and other forms of documentation. The idea
is to use the book to document the first five days
of training. Have the employee and instructor fill
in the book, and when it is completed, put it in the
employee’s file. All very neat and verifiable.
So do you go the route of Technician Two Point
Zero or Point Two Zero? I think we need to take a
look at the whole gamut of employee training and
create a framework for the future. After one year
a tech should be able to comprehend and explain
a label, identify common pests, know the basic
first aid and spill procedures for the chemicals that
they use every day, do the basic computations, and
some basic customer relation skills. I don’t think
most CPCO members would see this as a stretch.
Many of you have techs that exceeded these requirements after one year on the job. What do you
think would be a reasonable training program for
the first year? Or two? Send me an email to [email protected] We can talk about it at
the next round of CEU sessions. Let’s see what we
can come up with.
Last Chance CEUs
All CategorIes
FREE for Active Members
Non Members- $30.00 per category
Technician Training $20.00 per tech
Please Type or Print Legibly
DACS Cert#_ ___________________ Last Name _____________________First Name_____________________
Address______________________________________________________City_________State______________
Zip________________County ________________________Home Phone________/____________/___________
Company _ _______________________________________Bus Phone _ ________/____________/___________
Address______________________________________________________City_________Zip_______________
Fax _________/____________/____________Email Address__________________________________________
Last 4 Digits of SS# ____________________Birthdate______________________________________________
Class Schedule
Please arrive 15 minutes before your class
Please check all categories that apply:
q Lawn & Ornamental - 7:30am - 9:10am
qCore - 9:20am - 11:00am
qGHS Label Training Certificate/Registry $20.00
q General Household Pest - 11:10am - 12:50 pm
q Termite 1:30pm - 3:10pm
q Fume 3:20pm - 5:00pm
Dates and Locations
q May 9 Cocoa
Cocoa IFAS Center
3695, Lake Dr, Cocoa
Begins @ 8.00 A.M
q June 5 Jacksonville
(Yes, it is a THURSDAY!)
Jacksonville, IFAS Center
1010 McDuff Ave, Jacksonville
q
May 16 Homestead
Miami/Homestead Dade
County Extension Office
18710 SW 288th St., Homestead
q June 6 West Palm Beach
West Palm Beach, IFAS Center
(off Golf Rd)
559 N. Military Trail
q
May 30 Apopka
UF Regional Center
2725 S. Binion Rd. Apopka
q June 14 Tampa
Tampa Comfort Inn
(Lakeside Rooms )
4732 N. Dale Mabry Hwy
q June 21 Davie
Davie IFAS Center
Hurricane House
3205 College Ave, Davie
Fax or Mail registration to CPCO:
6635 W. Commercial Blvd, Suite 201 Tamarac, FL 33319 • 954-724-8806 • Fax 954-724-8947 • Email:[email protected]
954-729-CPCO (2726) • [email protected].
CPCO LAWN SIGNS
EFFECTIVE
2/15/11
CPCO always strives to deliver to our members the best value for their money, however, due
to the rise in cost of raw materials, manufacturing and transportation we are forced to increase the price of lawn signs and stakes. Our prices still remain up to 25% less than other
suppliers.
CPCO LAWN SIGNS
PESTICIDE
COMPANY:
PHONE:
PESTIC
ION
EC IS IO N
AlternPR
At ive
es t C on tr ol
PE ST COPNT
RO L
90
4-725-81
31
95 4- 92 3- 47
27
(Effective 2/15/11)
Customized
UV Coated
*1000 Signs/Stakes
2-Sided
Full Color
COMPANY:
PHONE:
Member
199.00
229.00
ION
PLICAT
IDE AP
APPLICAT
IO N trol
PestROCLon
P RtiEveC IS
AlternA
C O5NT
131
-8
PE ST
2
904-7 -4 72 7
3
9 5 4 -9 2
Non-Member
215.00
249.00
*2500 Signs/Stakes
2-Sided
Full Color
415.00 (166/1000)
455.00 (182/1000)
445.00 (178/1000)
499.00 (199/1000)
*5,000 Signs/Stakes
2-Sided
Full Color
795.00 (159/1000)
875.00 (175/1000)
830.00(166/1000)
925.00(185/1000)
*Prices for these quantities only. 3,000 Count not available. 4,000 will be charged at
1,000 quantity rate.
One Time Set Up Fee $15.00
Generic
50 Signs/Stakes
100 Signs/Stakes
29.00
49.00
39.00
59.00
Savings up to 50% + on shipping costs compared to out of state
suppliers.
*Prices do not include sales tax or shipping. Local deliveries
can be made for a nominal charge.
954-729-2726 (CPCO)
Any questions, please call Terri @ 407-217-5655
Social Spiders Divide Labor According to
Body Size and Condition
In addition, they found that neighboring colonies can have
different “personalities.” A colony’s “personality” — or collective behavior — is best predicted by the variety of individual spiders living within it. Colonies with members with
different body sizes or aggression levels contained spiders
which were slower to emerge from their nest to attack prey.
Variation in boldness within colonies is in turn linked with
They found that a particular spider’s body size and con- better chances that more individual spiders will take part in
dition indicate which task it generally performs within standard web building activities.
a colony. Spiders with smaller bodies were more likely to
help with web building and maintenance. Those who were Stegodyphus dumicola spiders live in colonies of up to
in better condition tended not to capture prey, while those 2,000 members in thorn trees in the arid parts of southwestwith lower body condition were more likely to be busy with ern Africa. The spiders build large webs consisting of dense
communal living areas and a two-dimensional capture web.
foraging.
To study them, Keiser and his colleagues transported vari“The results are intriguing because this trait variation and ous colonies collected in the southern Kalahari Desert to
their laboratory at the University of Pittsburgh. They then
its resulting task differentiation gives rise to a cooperative
carefully watched to what extent individuals were involved
breeding society composed of highly related, inbred indiin tasks such as attacks, web building, or web repairing.
viduals,” said Keiser. “The spiders are of nearly identical
age and develop together in synchrony. Our findings differ
Keiser and his colleagues believe that such studies are vifrom the once conventional reasoning among social spider
tal to understand how the traits and actions of individuals
researchers that social spider societies are homogenous and combine to form and develop the social organization and
egalitarian.”
collective behavior of a particular species.
At first glance, colonies of thousands of social spiders all
look the same and are busy with the same tasks. Not so, say
researchers Carl Keiser and Devin Jones of the University
of Pittsburgh, after carefully studying various gatherings of
Stegodyphus dumicola social spiders of the Kalahari Desert
in South Africa.
The Trail That Was Blazed By A Good Ol Country Boy
By Jerry Schappert
CPCO Member
Owner, The Bug Doctor, Inc
I used to dream of the day when I’d have a full route. All my problems would be solved if I could just fill up that daily sheet with
names and addresses. So I worked and scratched and clawed trying to achieve this goal.
Along the way my journey was fraught with problems. Some I
knew would come and some I had no idea. A few were border line
devastating and my dream was on the brink of collapse more than
once. Most of my hurdles were not so deadly per se but relentless, – I’m not sure really which was worse. Day after day and week
after week turned into months which led to years. Slow growth,
rejections, hurtful cancelations, broken promises, idle times and
even seeds of doubt planted by those I trusted most. Add to this
equipment failures, mounting bills and loss of pride that always
accompanies just barely scraping by– well you get the idea.
Still, I never gave up on my goal, I just knew my problems would
all be behind me, if I could just fill up that sheet. Fast forward a
few years & yes– I hit my goal. But no, my problems didn’t cease.
Words of Wisdom
At one point in my company I was stuck at a level of growth and
nothing I tried seemed to help. I was doing great- I had a pretty
good route and for once I was actually paying the bills and my wife
could slow down on her 12 hour shifts. But I just couldn’t seem to
go any further. It was like I was in one of those souped up jeeps
that could climb any hill but I was bogging down about 1/2 way.
Seeking advice, I asked a good friend of mine (friendly competitor) & he told me. With each level of success comes a new set of
problems. A brand new company has its set of challenges. Mainly
just making it past the first year or two. Then, when you’ve hit say
50 or 60k you’re confronted with another set. Taxes are now a bigger dilemma, you think about hiring but you’re not quite there.
Advertising costs are the same for you as the big boys so you want
to go with at least a 1/2 page yellow book ad but that’s a serious
bite.
He went on to 250 range and the first employee dilemmas and
the compounding factors when you’ve hit the 500’s the 750’s and
the the grand daddy of them all-”just wait till you get to the million dollar mess” he said with a red face– (he was there already &
I think he didn’t want to blow his cover of just a good ol country
boy bug guy) He’s still pretty humble to this day.
Listening intently I noticed he skipped quite a big gap- the gap
that I was in. He grinned when I asked him and told me not to
get mad at what he was about to say. “ You got it pretty good right
now Jerry, he said cautiously. I watched you from the start in that
little truck whipping around town, chasing down clients where
ever you could find em – we’ve had a few conversations in the
past when things weren’t so rosy. Do you remember? I nodded
as he continued, and now- you’re in a sweet ride with a nice rig.
You tell me how busy you are and how the phone actually rings in
your office rather than gathering dust. You’re getting bigger jobs,
termite work, and is that you I saw pulling into the federal prison
complex? That’s a sweet account! I know you weren’t there just
visiting. Your days are almost all full, you’ve hit a nice sweet spot
that many never do. But this gap has its set of problems just like
the rest. This level might even be worse than just starting out. It’s
the place where growth meets decision & that’s what you have to
figure out.
While you don’t quite have it (on paper) to hire a new guy, get a
new truck & equipment. The time has come when you need to
make a decision. You need take on the new role of boss and force
yourself to advertise or knock doors or just whatever it takes to
surge ahead and hit this new level running. This is a territory that
won’t allow for you to passively wait for new business. It won’t
be patient for lingering decisions. What effort you put into starting your company–now double it. That’s the new set of challenges
you’ve now come to. You Have To S&%T Or Get Off The Pot.
Well, he didn’t really say it that way but the point was well taken.
It was time for me (if I wanted to grow) to gather up my strength
and almost “start again.” Cruise control wasn’t gonna get it for me.
If I wanted to get over that hill, it was time to pop my business into
4 wheel drive and hit the gas.
Well, long story short I got over that mound and it wasn’t really
that steep when I look back down. However I haven’t reached the
top of my mountain yet & I’m determined to one day reach the
top. Until then I’ll keep striving as I take on the newer challenges
that this level presents.
Along the way, if I can, I’d like to inspire you get over your mountains and reach your goals. Hey, if a good ol country boy can make
it–we can too!
NPMA Announces PestFactor Competition
The competition seeks video submissions from sales and service technicians articulating in 60 seconds or less why they
should be considered the most passionate technician in the
industry.
dustry is a common concern among PMPs. And,while
our industry is an exciting place to work, made up of men
and women who have dedicated their careers toprotecting health and environment, there do exist challenges to
recruiting technicians,” stated NPMA Executive Vice PresiFAIRFAX, Va. — The National Pest Management Associa- dent Bob Rosenberg. “This competition is part of a much
tion (NPMA) announced the launch of PestFactor — a larger industry response to increase the pool of highly
new and innovative competition for the pest management trained, highly skilled pest management professionals.”
industry.
“Through our 65 Univar ProCenters we routinely get a
Sponsored by Univar Environmental Sciences, PestFactor chance to interact with technicians across the country and
seeks video submissions from sales and service techni- hear firsthand accounts of what makes pest professionals
cians articulating in 60 seconds or less why they should be passionate about their work,” said Karl Kisner, vice presiconsidered the most passionate technician in the industry. dent of marketing for Univar Agriculture & EnvironmenThe individual who articulates this best in a creative, fun tal Sciences. “That’s why we are so excited about this comand informational way will be selected to receive an all-ex- petition.We want to know why you like doing what you do,
pense paid trip to Disney World to attend PestWorld 2014. what your favorite parts of the job are and how you have
risen to new heights because of opportunities available to
“Attracting qualified talent to the pest management in
you as a pest professional.”
Available Now!
•
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Over 300 practical control tips
Over 90 color photos
An excellent training resource
Details technological advancements
Lessons learned from the field
By Dr. Austin M. Frishman and Paul J. Bello.
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Fla. Man Dies From Brown Recluse Spider Bite
A 62-year-old Florida man has died after receiving a bite but there are a couple of cases a year of folks who get bitfrom a rare and poisonous brown recluse spider, accord- ten by spiders and need to get medical treatment.”
ing to the Polk County Health Department.
Dr. Dona Seger, the executive director of the Tennessee
Ron Reese was renovating an old home in Mulberry, Fla. Poison Center and a professor at Vanderbilt University,
when the spider bit him — but did not see a doctor be- said she sees about 50 to 100 brown recluse spider bites a
cause he thought it would heal on its own, his father, Bill year in her region. Although she said she expects they’re in
most homes and barns in Tennessee, she said they’re not
Reese, 89, told ABC’s Tampa Bay affiliate WFTS.
looking to bite people.
“It bit him right on the back of his neck and rotted out to
the vertebrae,” Bill Reese told WFTS. “He wasn’t afraid of “They are reclusive. They don’t like to be around you,” she
said. “People get bitten when they put a hand in a drawer
anything. He thought he was invincible. But he wasn’t.”
or under a bed.”
The bite eventually paralyzed half of Ron Reese’s body, his
She said some brown recluse spider bites appear only as
father said.
wounds that eventually clear up on their own, while others become systemic when the venom breaks down red
“I thank the Lord every day that he’s out of his misery,” he
blood cells.
told WFTS.
If the bite is serious, symptoms like fever and a rash deResidents have been reminded to seek medical attention velop in the first several days, she said.
as soon as they’ve been bitten by a spider, said Polk County Health Department spokesman Scott Calibri.
If not, the dark purple wound is ugly, but it’s best to clean
“Typically, spider bites are non-lethal, but it really is case it and let it heal on its own. She said home remedies such
by case,” he said. “This is the first fatality to my knowledge as putting coffee grounds on it only lead to infection.
FL West Coast
Sold
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N. Georgia Gross: 331,000.00
Florida East Coast
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Central Florida
Gross: 486,000.00
N. Florida Sold
Gross: 450,000.00
Florida
Gross: 220,000.00
N. Georgia Gross: 625,000.00
North Carolina
Gross: 1.2 Million
South Florida Sold
Gross: 640,000.00
South Florida N. Central FL Sold
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Sold
Gross: 1.5 Million+
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Owner Of P. Buckley Moss Painting
Sues The Artist
A well-known local artist is being sued over damage to one Moss, who sold the gallery in July, Herrmann and their reof her own paintings, valued at $50,000.
spective lawyers declined to comment.
Christine Herrmann, owner of Sweet Divas Chocolates, 400
Beach Drive NE, is suing Patricia Buckley Moss, known as
the artist P. Buckley Moss and owner of the now-closed P.
Buckley Moss Gallery, for negligence after termites infested
a Moss painting owned by Herrmann. The painting was on
display in the artist’s gallery, according to the suit.
Todd Burchard, an owner of Burchard Galleries in St. Petersburg who does not personally know Moss or Herrmann,
has been auctioneering antiques and fine art for 30 years.
He said the damage is irreparable, and the watercolor might
drop as much as 30 percent in value.
“If you’re going to take on consignment and work for someHerrmann consigned her 1985 original Moss watercolor, body, you should be responsible for that item,” he said.
the Golden Couple, to the Finn Gallery of P. Buckley Moss,
190 Fourth Ave. NE, in December 2012. The consignment
agreement posted the price of the art at $30,000.
In April 2013, Moss,who owned the building, evicted the
Finn Gallery and changed the locks. Shortly after, Moss
went to Sweet Divas Chocolates across the street to let Herrmann know that Finn was no longer associated with the
gallery, according to the suit.
Moss also said Herrmann’s painting was “grossly underpriced” by the Finn Gallery and told her it was at least worth
$50,000 and that she would set up the painting in a special
place in her gallery.
Why Ants Make Rafts
to Save the Queen
Scientists have figured out how ants that live in flooded areas can link their bodies together to form buoyant
rafts that protect the queen and much of her brood.
When the need arises, ants that live in flooded areas
can link their bodies together to form buoyant rafts
Later, Herrmann would periodically walk over to the gallery
to inspect her painting. According to the suit, nothing appeared out of the ordinary.
In June, the gallery’s curator,Bonnie-Lou Binnig, told Herrmann the air-conditioning was not working for several
days while she was on vacation. Two days later, Binnig had
bad news for Herrmann.
Herrmann went to the gallery to discover bugs crawling between the glass and the canvas of the painting and noticed
debris accumulated inside the bottom of the frame. A pest
control company confirmed the bugs were dry-wood termites, which had eaten through the canvas, leaving visible
pinholes, some in the focal points of the painting.
Herrmann made numerous demands for Moss to pay for
the damaged painting, but Moss refused.
that protect the queen and much of her brood. Now
scientists have figured out how they do it, the New
York Times reports.
The researchers collected ants from a flood plain in
Switzerland and exposed them to flooding in a laboratory. Writing in the journal PLOS One, they reported that the queen was given a place at the center
of the raft for the greatest protection; unexpectedly,
though, it was the larvae and pupae that formed the
raft’s base.
The Tail Wags the Dog
By Paul J. Bello
PJB Pest Management Consulting
Over the years we’ve all heard a bunch of “sayings” including
but not limited to: a penny saved is a penny earned, don’t
judge a book by its cover, time waits for no man, don’t cry over
spilt milk, don’t count your chickens before they hatch, never
say never, don’t let the bed bugs bite and don’t let the tail wag
the dog. Of particular interest to pest professionals are the last
two.
My work as an expert witness in bed bug related cases has
provided many interesting circumstances to discuss as well
as many key learning points of particular interest to pest
professionals. Pest professionals actively engaged in bed bug
management work for hospitality, property management and
other commercial accounts these days will benefit by paying
particular attention to certain recurring points commonly encountered in bed bug related cases.
Any competent bed bug professional well knows how a bed
bug infestation can grow and spread from unit to unit, room
to room, floor to floor and building to building at both hospitality and multifamily account locations. Such pros know to
inform their customers that adjoining rooms and units must
be suitably inspected when conducting proper bed bug remediation work at infested locations. They know that undiscovered bed bug infestations may exist in those rooms or units
adjacent to the infested room or unit originally reported as
infested.
An often asked question is: How do bed bugs get from room
to room and/or unit to unit? The truth of the matter is that
there are a number of ways that a bed bug infestation may
grow and spread at an infested account location. Such modes
of travel for bed bugs include but are not limited to: utility penetrations, service equipment and carts, luggage, service
personnel, simply walking the hall and other methodologies.
Knowing this a competent bed bug professional will inform
his customer that it will be necessary for him to inspect and
treat adjoining rooms or units. However, a common observation shared by many bed bug professionals is that the customer may choose to forgo such inspections and treatments
of adjoining rooms or units. Why would a properly informed
customer choose to not inspect or treat an adjoining room
or unit despite being well informed by their pest professional
that doing so is important? Of course we may not know all the
motivations of our customers however, bed bug professionals
seem to agree that this is so because the customer is looking
to save money by not having work done in rooms or units
beyond that of the initial complaint.
As pest professionals we must realize that not every customer
is going to go along with every one of our recommendations
no matter how entomologically sound these recommendations may be. Sure, we may know it is recommended to inspect and treat adjoining rooms and units but there are some
customers who will not authorize the additional work due to
the additional cost thereof and this seems to be a common occurrence in bed bug cases. In fact, this was documented in the
landmark litigation Mathias case.
In this case the pest professional recommended the inspection
and treatment of the adjoining rooms including the inspection and treatment of all the rooms at the location. However,
the customer told the pest pro to only inspect and treat those
rooms that the customer requested. When this occurs it is
wise for the pest professional to make an effort to inform the
customer why it is important to inspect and treat adjoining
rooms or units. If this is done and the customer persists in his
position then the pest professional must document that the
customer has refused recommended treatments. Such documentation must be placed within the customer file and it is
also wise to inform the customer in writing of this as well.
While we all know that it is unwise to allow the tail to wag
the dog (i.e. to allow the customer to tell the pest professional
what to do and what not to do), the pest professional may
be powerless opposite the customer’s wishes. When this happens, the pest professional is wise to properly communicate
the underlying pertinent reasons that these recommendations
should be followed and document these communications
within the customer file for future reference if needed.
Be smart, don’t let the tail wag the dog and be sure to protect
yourself and your business by proper communications and
documentation.
The author is an independent urban and industrial consulting
entomologist as well as author of The Bed Bug Combat Manual.
He may be reached for comment and questions via www.pestconsultant.com.
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How To...
Successfully Convert Great Ideas Into Reality
The 12 Things That Successfully Convert a Great
Idea Into a Reality
How many times have you been in a meeting and someone
says to you, “That’s a great idea, you should take the initiative and make it a reality.” What typically happens? Most
of the time – nothing. Most great ideas remain dormant
because people don’t have the courage, resources, time and/
or money to take action. And for those who take action,
most are unprepared and thus find themselves spending
their valuable time and money on a dream that simply goes
astray.
thought of the ideas behind Netflix and Redbox – and made
them a reality – well before these two companies became
their competitors.
The same thing holds true in the workplace – where according to a recent study conducted by my organization,
the workforce is not innovative enough because we are
trained and wired only to execute on what we are told to
do. No wonder we are most proficient at completing short
term, immediate tasks. On the other hand, employees are
Converting an idea into a reality (regardless of the required least proficient at multiplying the opportunities inherent in
investment of time and money) is never an easy task. In the initial task they were asked to complete. Yes, we should
fact, it is extremely difficult. Whether you are an entrepre- be concerned about our ability to remain competitive – as
neur or corporate executive, “giving ideas life” is much like both individuals and in our organizations.
giving birth to a child. You must own the responsibility regardless of the circumstances. No one will ever understand Today’s fiercely competitive marketplace requires us all to
your idea or the dynamics associated with it like you do. either convert our own ideas – or be a part of converting
In this regard, you are on your own and the journey will someone else’s ideas – into a reality. If you are not particirequire you to learn about yourself – more than anything pating in either of these activities, you must re-evaluate your
else will in your career.
purpose, what you stand for and your desire to be relevant.
Everyone must be a part of cultivating innovation around
As the old saying goes, “If it were easy – everyone would do the clock. You must begin to accept that embracing the enit.”
trepreneurial attitude is a requirement to cultivate growth
and opportunity for the organization you lead and serve.
Many articles have been written about this subject, but I
have yet to read one that really digs deep enough to help Entrepreneurship is no longer just a business term anyone truly understand what is required mentality, physically more; it’s a way of life. You don’t need to be an entrepreneur
and intellectually to go from idea to reality. Perhaps it’s be- to be entrepreneurial.
cause the process of cultivating an idea into a reality is a
never ending cycle if you want to keep the idea alive over Did you ever think that not being involved in innovative
changing times. For example, we see this all the time with activities was irresponsible? Well, it is – not just to yourself,
companies based on great ideas that then did not remain in- but to those around you.
novative and/or competitive enough to sustain their market
leadership positions. Let’s face it, Blockbuster should have As you think about how you can begin to embrace the enMarch 2014 - CPCO Advantage 19
trepreneurial attitude more actively, here are 12 things you Risk becomes your best friend when you give birth to an
must actively do – at all times – in order to convert ideas idea. If you can accept this fact, you will approach the prointo reality:
cess with a lens that keeps your dreams and ambitions in
perspective and on track. When things don’t go as planned
1. Believe in Yourself
along the way, stay focused on the mission at hand and do
not allow disruption to set you backward. Risk is normal
You can’t take action until you believe in yourself enough and steps #1 and #2 will keep you looking forward.
to handle the consequences of your decisions. Any time you
assume the responsibility to give something that had not You often hear that “working hard” is an imperative to conexisted before an opportunity to become a reality – you be- vert ideas into reality. But in fact, it is the most fundamental
come accountable for your actions.
commitment one must make to assume any form of risk
management. As such, you must find a way to make this levAccountability requires believing in yourself enough to be el of commitment if you want to continue on the journey.
100% dedicated to getting the work done. Most people fail
to take an idea to fruition because the unexpected challeng- 4. Be Extremely Patient
es become more than they think they can handle and thus
they no longer want to be accountable. They lose the belief Compromise is a choice, not a sacrifice. Don’t put too much
in themselves to see things through all the way to the end.
pressure on yourself. Take the time to appreciate the journey and understand how things work. Most people are too
2. Create Your Own Personal Board of Advisors
anxious to get their desired results and thus start to make
bad decisions as they go.
Learn from those who have done it before. Don’t ever think
you have all of the answers, just because it’s your idea. Ide- One thing is certain: the journey will be filled with unexation is distinctly different than execution.
pected outcomes that you may not be prepared to deal with.
Don’t let this get you down, but keep your head up and reAllow your personal board of advisors to guide you with spect the process and where it takes you. You will learn a
wisdom born from their own failures and subsequent suc- lot about your threshold of risk and ability. Equally, you
cesses. I talked to a couple of fellow entrepreneurs about will learn that many doubters are ready to stand in your
this and they offered some of their own wisdom.
way and may attempt to bring you down; this is when the
ride gets uncomfortable. Constantly reevaluate those with
Rich Melcombe, President & CEO of Richmel Media & Pro- whom you are sharing the journey (i.e., your inner circle).
ductions, says that: “If you want to be a successful entrepreneur, listen to everyone because you never know when you 5. Learn How to Sell Your Vision
will hear a good idea. Advice from stakeholders is usually
more meaningful, but not necessarily right. Few people will Converting your idea to a reality requires you to help othhave enough context to fully understand what you’re trying ers understand your vision. Selling vision is much like sellto do. Synthesize their comments so they make sense to you, ing change. Clearly define your value proposition and how
understand the thinking behind any negative comments, it can generate revenue. Selling lofty ideas without underand then make the decision on your own.”
standing how it will achieve financial results will never get
you the right audience. The bottom line is what gets everyBrad Lea, Founder & CEO of Lightspeed VT, adds: “Al- one’s attention (you can see this played out every week on
though it is valuable to have a personal board of advisors, the TV show “Shark Tank”).
be careful not to let them deter you from your vision. Steve
Jobs’ board said he was “crazy” to enter into the cell phone Simplicity is the key to selling the vision for your idea. Makspace because it was saturated and it would not be worth ing it easy for someone on the “outside” to understand what
the long and laborious effort.”
you are trying to accomplish will create engagement and increase your probability of expanding buy-in for your idea.
In the end, carefully evaluate any input that you get – but This skill comes into play when selling to possible investors.
proceed with your own gut instinct.
Learn how to sell your vision sooner than later. Don’t wait
as it takes time to piece together and refine your message.
3. Embrace Risk as Your Best Friend
6.
Connect the Dots Along the Way
Everything is connected to something else. Learn how to
spot the paths of connectivity along the journey. What may
be your “core idea” today can mature into something bigger as you connect other tenets that naturally associate with
your idea along the way.
For example, I launched a food business in 1997 called Luna
Rossa Corporation. I started with a product line of specialty
vegetables anchored by my flagship product of marinated artichoke hearts. The idea was to market a gourmet /
higher-quality line of Luna Rossa branded products inside
warehouse retailer Costco – which we successfully accomplished. Over time, this core idea led to gourmet line extensions that included pasta sauces, salad dressings, etc. We
sold products to over 6000 retail stores throughout North
America, eventually creating new brands and entering into
licensing arrangements.
Never stop connecting the dots!
7.
Be Passionate With Your Pursuit
The pursuit of excellence requires you to unleash your passion. When you put your passion into everything you do, it
gives you the power to become a potent pioneer. You will
blaze paths few would go down, and see them all the way
through to the end. Your passionate pursuit of converting
your idea into a reality will open new doors to endless possibilities.
Your ability to remain passionate about what you stand for
is the ultimate enabler for the success of your idea.
8.
Be Purposeful
Your intentions for your idea must have purpose and meaning. If not, your probability to quit along the way will increase. It will also increase the likelihood of you “psyching
yourself out with unnecessary excuses.”
Rich Melcombe adds: “Entrepreneurs must have passion
and believe in what they are doing or they are destined to
fail. You need to make a commitment to yourself and have
a fiduciary responsibility to anyone who supports your idea
or concept. Your purpose is to execute the idea and make
others believe too.”
Purpose fuels your passion and makes your journey less lonely.
Perhaps this explains why family-controlled firms outperform
their public peers by 6% on company market value. Today, onethird of all companies in the S&P 500 index are run by families.
9.
Focus on Building Momentum
Carefully identify all of your resources and build upon them via
relationships, networking and sharing of resources to expand the
opportunity for your ideas. Building momentum is critically important to convert your idea into a reality.
Stay focused, stick to your plan, eliminate distractions and neutralize the noise. Remember to manage your time wisely and
never get overly excited about new opportunities that stem from
your original idea. Step-back, don’t commit too quickly, and understand how the dots connect.
Building momentum has a lot to do with timing and the management and deployment of resources. Every resource counts.
Know when and when not to use them so their value is optimally
utilized at the right place and time.
10. Always Make the Idea Better
Never grow complacent. You can always expand upon your idea
and make it better. When you begin to see how the dots connect,
challenge yourself and your personal board of advisors to make
your ideas even better.
This is what Steve Jobs did with Apple, Pixar Animation and
Apple again. Continuous improvements were part of his legacy.
He never stopped thinking of ways to make his ideas better. The
Japanese even have a name for it: Kaizen.
11. Make Work/Life Balance a Priority
No matter how smart, passionate, or focused you work, without
balance we are all susceptible to burnout. Mind, body and soul
must be properly aligned. Take the time to make work/life balance a priority. It will give you greater clarity of thought and help
you keep things in perspective.
Successfully converting an idea into a reality is a marathon, not a
sprint. Pace yourself so that you can reflect upon the mission at
hand. Always be aware of what you are attempting to accomplish.
Don’t overwhelm your mind; give yourself some breathing room
and allow your creativity to expand.
12. Build a Legacy Around Your Idea
Let’s say you made the commitment to assume the responsibilities associated with the first 11 steps and have already been
successful. Your original idea was born and its impact has now
morphed into multiple areas that you would have never thought
possible at the beginning.
You have “earned your serendipity” and the opportunities you
have created for yourself and others have been momentous. The
success of your idea is now real; it has become something more
significant and it is up to you to make sure its legacy remains
sustainable.
Once you give your idea its life, it is your responsibility that its
impact stays alive forever.
Dr. Frishman to Speak in Krakow
Frishman will speak at the 11th International Fumigants This conference will offer a world class experience to
& Pheromones Conference, to be held in Krakow, Poland, attendees from over thirty countries and six continents.
The gala dinner, a popular event, will be at the UNESJune 2-4.
CO Wieliczka Salt Mines. The final day will include orThe 11th International Fumigants & Pheromones Con- ganized excursions to Auchwitz-Birkenau, Schindler’s
ference will be held in the beautiful city of Krakow, Po- Museum, and the Wawel Castle including Pope John
land at the Sheraton Hotel, June 2-4, 2014.
Paul’s Cathedral. This event will be family friendly.
Dr. Austin Frishman has agreed to be a speaker on the
first day of the program. His topic will be “Pest Management in Large Food Facilities”. Dr. Frishman (Austin) has dedicated his life to pest control and will share
his experiences. Other conference speakers include:
Corrigan, Ignatowicz, Mueller, Mück, VanRyckeghem,
Johansson, Sasaki, Liszka, Dean, Sotiroudas, Kelley,
Zrely, Zakladnoy, and Arthur.
Now is the time to register for the 11th Fumigants &
Pheromones Conference. A time to learn more about
Pest Management Around the World. Register early, before March 15 and save $100.
Happy 20th Birthday, CPCO!
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Polar Vortex May Slow Down Stink
Lawn and Turf”
Bug Invasion, Researchers Say
I n s u r a n c e
The freezing temperatures that have gripped much of the nation this winter could lead to fewer stink bugs come spring,
researchers at Virginia Tech report.
Andy McGinty
Executive Vice President / C.O.O.
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[email protected]
The freezing temperatures that have gripped much of the nation this winter could lead to fewer stink bugs come spring,
researchers at Virginia Tech report.
Every fall, when conditions are still ripe for stink bug activity, researchers at Virginia Tech collect the insects, stuff them
into insulated 5-gallon buckets and store them outside for the
winter to await experiments, reports The Washington Post. Just
two weeks ago, on the heels of yet another arctic blast in January, entomology professor Thomas Kuhar pulled out his first
batch of stink bug-laden buckets to begin experiments and
made a shocking discovery.
Ninety-five percent of the stink bugs in Kuhar’s buckets were
dead, casualties of the Blacksburg, Va. winter. The find led Kuhar to dramatic prediction.
“There should be significant mortality of BMSB (brown marmorated stink bugs) and many other overwinter insects this
year,” Kuhar told the Washington Post.
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The big focus was on the CPCO Southeastern Conference, set for
Jacksonville. It was a big, multi-day event and featured a “whose
who” of industry speakers and experts. Perhaps we will revisit
this type of program in the future.
Lloyd Smigel, in collaboration with Michael Weisburger’s article,
wrote about the need to buckle down and get those things done
that we keep putting off. He stressed the importance of planning
and then following the plan. That sounds like a plan, really.
An article dealt with the possibility of establishing standards
for post-construction subterranean termite treatments.
Since the topic was brought up early in 2004, there have been
many comments made, both for and against the idea. The
determination then, and continued to the present, is that
applicators need to follow the label. That seems like a fair
compromise.
The How To Section (the first) detailed how to do perimeter
treatments according to the pesticide label. Formulas were
included as well as a sample graph. We all know “the label is the
law”. This article made that easy.
Michael Weisburger wrote about the many things we as business
folks never seem to get around to doing. Like doctor visits,
maintaining employee and customer files, doing maintenance
and preventative maintenance on our vehicles and equipment
and protecting our businesses from identity theft.
Terri’s column actually dealt with CPCO issues, highlighting
the importance of education to PCOs and thanking folks for
attending the various CPCO events. She also reminded folks
about the need to get their CEUs and renewals in to DACS early.
An article detailed many risks that face small business, both
external and internal. It covered items like incentives to keep
key employees and the need for proper planning to pass the
firm along to children. One pices of advice: use independent
industry oriented consultants, not paid consultants from other
industries.
An article detailed the saga of some geniuses in California who
used 19 total release aerosol “bug bombs” in a very small house.
The resulting explosion blew out a wall and tuned the home into
a total loss. There was no mention of the effect on the target
pests.
How Bout This For A Website?
By Jerry Schappert
CPCO Member
Owner, The Bug Doctor, Inc
I think we’ve all been burned to some degree or another by
a business. The wait staff at a restaurant ignores your table
for a 1/2 hour then the food is cold and horrible. A mechanic fixes a noise in your engine for a pretty hefty price only to
have that unsettling sound start up again in a day or so. A/C
companies, plumbers, Doctors, etc.etc.etc. It just happens,
businesses are made up of people, people are imperfect and
sometimes circumstances just add the dilemma.What can
you do?
The cold hard fact is that every company out there is going to let someone down somewhere, sometime. The good
news, most are going to make the effort to try and do something, (possibly) anything they can to make the situation
right for you; or at least come to some sort of compromise
that you can live with even if you aren’t (can’t be) totally
satisfied.
willing to bet there are many, many more imagined, unfounded or manufactured grievances. Then to compound
this dilemma, it is almost always these fallacious bellyachers
that scream the loudest, AND are the ones who have found
the way to deliver the most devastating blows to a your
business. The internet.
Character is like a tree and reputation like a shadow. The
shadow is what we think of it; the tree is the real thing.
Abraham Lincoln
No where else can a voice be heard loudest and longest and
in many cases can’t be challenged or erased without serious
time and or money investment.
It’s Obvious
There are web sites devoted to nothing else but company
reviews and they have huge followings. Other sites are more
like on line yellow pages and their ‘review’ or ‘comment’
sections under your companies listing can easily be accessed
for good or for bad. In so many instances company owners
aren’t even aware they are listed in some of these places let
alone they have a review. I recently found one that listed my
company and an, eh ehmm, critique of my work that went
on for a half a page. Who knew that I hated children, made
appointments that I repeatably broke and took the money
up front to boot? The problem is, I was to expensive with
our phone quote and never got the job in question. Fortunately for me the comment was (is) under review so it is visible but it takes a couple of clicks to get there- most people
won’t go to that effort. But the gurus behind the scenes have
never answered my emails disputing this comment either–
so there it hangs & here I sit wondering how many (if any)
clients I didn’t get because of it. The site isn’t visited much
thank goodness but hey–what if it was? Or what if some
huge commercial client was searching for an ethical service
company and saw this? I’d be out in the cold and the review
doesn’t even belong to my company!!!
The reason, in my mind, boils down to the simplest and
most obvious factor. Preservation of reputation. It is SO
HARD to build up a solid business and so difficult to go out
day after day and put forth such huge amounts of energy
and expense trying to achieve success. Owners often put in
60 to 80 hour weeks trying to get everything to click- they
are the ones who take all the risks. But all this work can (and
does) take a huge step backwards when an unsatisfied customer begins to spread the word of their unhappiness. They
say an unhappy customer will tell 10 people their negative
story while a happy one….well, maybe you’ll get a referral
or two if you’re lucky. In the old days the good news would
be that the disgruntled clients words would fade when the
winds of discontentment died down–in todays world, a disgruntled clients view of you will live on and on and is visible to people whom that person never even had a chance
of knowing.
The Real Problem
Are there legitimate complaints out there? Yes. However for
every legitimate complaint or problem in a business, I’d be
How About A Turn Around
Is It Worth It
So I wonder, what if we (the business community) turned
the tables? How bout a web site of reviews on clients? I
could easily provide a list of non payers. People who take
the service and tell me the check is in the mail only to wait
two months and dutifully show up for another regular
scheduled and agreed upon visit only to not get paid again.
I could list bad check writers, people whose credit cards are
consistently declined and those who eventually just ignore
my calls or have the nerve to say they were never satisfied
and are now not paying. I can give you several names of
those who breathe out threats of lawsuits–that might be
some good info for my fellow business brethren when considering taking on a client. It might take a few days but I
could surely type out a few hundred names of folks who
habitually stand me up or my techs. I mean my guys might
not mind sitting for 30 minutes playing Candy Crush while
waiting but why do I have to pay for that 2 or 3 times every
few months?
I’m just a small business-but I guarantee you I could use up
quite a bit of bandwidth with my list, how bout you?
I’m told, (& I’ve looked into it) this kind of listing site is
fraught with litigious land mines and trouble. Peoples good
names just can’t be trashed like this and that soon the site
would be drowning in legal fees and bad press. That may be
true but how does one explain a person who owes taxes or
goes bankrupt having their full names and other information put in the newspapers? Credit or background checks
are legal aren’t they? Why can’t I, or you, a business owner
click into a site and find out if someone in my service area
is a risky customer? Hmmm, seems a bit unfair to me, a
double standard if you will….. I wonder, is there’s a web
site out there where hundreds of pest control (and other)
business owners go where I can complain about this? (oh, I
guess I just did
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Expanded and Updated for 2013
CPCO’s Basic OSHA Programs
For Pest Control Operators
Three years ago CPCO introduced the first manual specifically written to enable pest control operators to
comply with OSHA regulations. For 2013 the manual has been updated and expanded to reflect changes in
OSHA requirements and incorporate more material. Some of the updates include:
WHAT’S NEW FOR 2013
•
Expanded coverage of Electrical Hazards found on the job
•
Expanded coverage of OSHA form 300 including instructions
•
A chapter about confined spaces in attics and crawl spaces
•
OSHA respirator medical evaluation questionnaire
•
Addition of new label information and Safety Data Sheets
to Hazard Communication
Please send:
______
OSHA Handbook
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Florida Residents add applicable sales tax.
Name/Company_____________________________________________________________________________________________________
Address:_ __________________________________________________________________________________________________________
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CHCK ONE: qMember qNEW MEMBER
Dacs # _____________________________Last Name_____________________________First Name_________________________________
Address:______________________________________________________________________________County:_______________________
City/State/Zip:_______________________________________________________________________________________________________
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Company___________________________________________________________________________________________________________
Company Address:____________________________________________________________________________________________________
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n
o
i
t
n
Atte
ors
Florida Department of Agriculture and Consumer Services
Division of Agricultural Environmental Services
WOOD-DESTROYING ORGANISMS INSPECTION REPORT
CHARLES H. BRONSON
COMMISSIONER
Section 482.226, Florida Statutes and Chapter 5E-14.142, F. A. C.
ct
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s
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o
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WDO
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o
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are
Inspection Company:
SECTION 1 – GENERAL INFORMATION
________________________________________________________
Business License Number: __________________
________________________________________________________
Phone Number: ___________________________
________________________________________________________
Date of Inspection: _________________________
Inspection Company Name
Company Address
Company City, State and Zip Code
Inspector’s Name and Identification Card Number: ____________________________________________
_______________________
Print Name
ID Card No.
Address of Property Inspected: ____________________________________________________________________________________
Structure(s) on Property Inspected: _________________________________________________________________________________
For CPCO Members
Inspection and Report requested by: ________________________________________________________________________________
Name and Contact Information
Report Sent to Requestor and to: __________________________________________________________________________________
Name and Contact Information if different from above
2 part Carbonless forms 1 pad of each
page, 50 complete report forms
SECTION 2 – INSPECTION FINDINGS – CONSUMERS SHOULD READ THIS SECTION CAREFULLY
THIS REPORT IS MADE ON THE BASIS OF WHAT WAS VISIBLE AND READILY ACCESSIBLE AT THE TIME OF INSPECTION AND DOES NOT
CONSTITUTE A GUARANTEE OF THE ABSENCE OF WOOD-DESTROYING ORGANISMS (WDOs) OR DAMAGE OR OTHER EVIDENCE UNLESS
THIS REPORT SPECIFICALLY STATES HEREIN THE EXTENT OF SUCH GUARANTEE.
This report does not cover areas such as, but not limited to, those that are enclosed or inaccessible, areas concealed by wall-coverings, floor coverings, furniture, equipment, stored
articles, insulation or any portion of the structure in which inspection would necessitate removing or defacing any part of the structure.
$25.00 plus applicable tax and
$7.00 shipping and handling.
This property was not inspected for any fungi other than wood-decaying fungi, and no opinion on health related effects or indoor air quality is provided or rendered by this report.
Individuals licensed to perform pest control are not required, authorized or licensed to inspect or report for any fungi other than wood-destroying fungi, nor to report or comment on
health or indoor air quality issues related to any fungi. Persons concerned about these issues should consult with a certified industrial hygienist or other person trained and
qualified to render such opinions. A wood-destroying organism (WDO) means an arthropod or plant life which damages and can reinfest seasoned wood
in a structure, namely, termites, powder post beetles, old house borers, and wood-decaying fungi.
NOTE: This
This is
is NOT
NOT aa structural
structural damage
damage report.
report. it
it should
should be
be understood
understood that
that there
there may
may be
be damage,
damage, including
including possible
possible hidden
hidden damage
damage present.
present.
NOTE:
FURTHER INVESTIGATION
INVESTIGATION BY
BY QUALIFIED
QUALIFIED EXPERTS
EXPERTS OF
OF THE
THE BUILDING
BUILDING TRADE
TRADE SHOULD
SHOULD BE
BE MADE
MADETO
TODETERMINE
DETERMINETHE
THESTRUCTURAL
STRUCTURAL
FURTHER
SOUNDNESS OF
OF THE
THE PROPERTY.
PROPERTY.
SOUNDNESS
Based on a visual inspection of accessible areas, the following findings were observed:
(See Page 2, Section 3 to determine which areas of the inspected structure(s) may have been inaccessible.)
Call CPCO at 954-724-8806
for further information.
A. NO visible signs of WDO(s) (live, evidence or damage) observed.
B. VISIBLE evidence of WDO(s) was observed as follows:
1. LIVE WDO(s):
___________________________________________________________________________________________
(Common Name of Organism and Location – use additional page, if needed)
____________________________________________________________________________________________________________
2. EVIDENCE of WDO(s) (dead wood-destroying insects or insect parts, frass, shelter tubes, exit holes, or other evidence):
____________________________________________________________________________________________________________
Non members
$30.00 plus local sales tax and
shipping and handling of $7.00
(Common Name, Description and Location – Describe evidence -- use additional page, if needed)
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
3. DAMAGE caused by WDO(s) was observed and noted as follows:
____________________________________________________________________________________________________________
(Common Name, Description and Location of all visible damage – Describe damage -- use additional page, if needed)
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
____________________________________________________________________________________________________________
THIS IS PAGE ONE OF A TWO PAGE REPORT
DACS 13645, Rev 05/08
Page 1 of 2
CPCO New and Updated OSHA Workbook
Programs covered include: Right
to Know, Respirator Safety, Portable
Ladder Safety, Electrical Safety, and
Response to On-Site Emergencies.
OSHA fines for noncompliance can
run into tens of thousands of dollars
and may include jail time. Every PCO
and every branch office needs a
workbook.
Each workbook includes a separate
file of all forms, plans and verification
sheets for easy reproduction.
Get your workbooks now.
___Qty. Member Price $29.95 • Non Member Price $39.95
Training Meeting Workbook Vol. 1& II
etings for
Training Me
Technicians
Pest Control II
Volume
Everything is included for over a
dozen meetings. Each topic includes
an overview of the subject, an
outline for the presenter, handouts
for the employees and a quiz. The
signed quizzes are the best form of
documentation. Blank sign-up sheets
are also included. We have even
included a chapter on public speaking.
Some
topics
covered:
label
comprehension, MSDS, calibrating a
rotary spreader, basic entomology,
protective equipment, and more.
Every pest control and lawn service
company can use this workbook.
___Qty. Member Price, Each $39.95 • Non Member Price, Each $49.95
Employee Policy Handbook
CPCO has prepared a step-by-step
Employee Handbook and Policy Manual.
You will know where you stand and your
employee will know what is expected of
them.
Because CPCO recognizes that many
pest control companies are small and
the operator may not have the resources
to develop a book like this, CPCO has
developed an Employee Handbook, Spill
Control Sheet and Accident Report Kit.
This manual covers a variety of employee
related topics in a simple fill-in-theblank format. It contains an Employee
Acknowledgement tear out sheet that the
employee can sign and you can file. There
is a detachable Accident Report Kit and
Spill Procedure Sheet.
___Qty. Member Price $19.95 • Non Member Price $24.95
Shipping/Handling via Priority Mail in U.S. $6.00 per book • Florida Residents add applicable sales tax.
CD Rom- add $10.00 to Price listed above for manual.
Name/Company_____________________________________________________________________________________________________
Address:_ __________________________________________________________________________________________________________
City/State/Zip:_______________________________________________________________________________________________________
Phone:___________________________________________________Email:______________________________________________________
MasterCard _____ Check # ___________
Card #_____________________________________________________________________ Exp. ________/ ________Sec .Code__________
Name on Card:_ ___________________________________________ Signature:_ ________________________________________________
All orders will
be shipped upon
receipt. Please mail
or fax order form to:
CPCO
6635 W. Commercial Blvd #201, Tamarac, Fl 33319
954-724-8806 • Fax 954-724-8947
Order On Line by visiting
our website store :
www.cpcoofflorida.org
It’s here!
Step By Step Training Manual Volume III
Step
by Ste
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Train p by Ste
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nicia
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p: Tra
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Non
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Please send:
______ Training Manual Volume III at Member Price $39.95 ea + Local Tax + $6.00 S/H
______ Training Manual Volume III at Non-Member Price $49.95 ea + Local Tax + $6.00 S/H
______ Training Manual Bundle, I. II, III $99.00 + Local Tax + $15.00 S/H ____ Non-Member Price $129.00 + Local Tax + $15.00 S/H
Name/Company_____________________________________________________________________________________________________
Address:_ __________________________________________________________________________________________________________
City/State/Zip:_______________________________________________________________________________________________________
Phone:___________________________________________________Email:______________________________________________________
Card #_____________________________________________________________________ Exp. ________/ ________Sec .Code__________
Please fax order form to 954-724-8947 or visit our website www.cpcoofflorida.org
Responding to Your Requests, CPCO Presents:
Step By Step:
5 Days of Field Training
for New Pest Control Technicians
Most states require some sort of initial training for pest control technicians. Florida, for example, requires five days of
“field training”. This workbook, show-cased in CPCO’s step by step format, presents a plan for five days of basic training with complete classroom lessons on pertinent topics and time allotted to ride with experienced employees. Course
outlines, employee handouts and quizzes with answers are included as well as verification forms, including mandated
Florida documentation. A completed workbook should be placed in each employee’s training file.
Topics covered in provided lessons include:
•
Pest control laws and regulations
•
Labels and labeling
•
Mixing pesticides
•
Liquid formulations
•
Non-liquid formulations
•
Personal protective equipment
•
Spill Control
•
Calibration
Daily worksheets are included to document the new employee’s progress and completed quizzes provide proof of
completing classroom lessons. Although written to encompass the current and proposed future Florida regulations,
this workbook is applicable to new employees in any state.
Please send:
______
5 Days of Field Training for New Pest Control Technicians
q Member Price $39.95 ea + Local Tax + $6.00 S/H
q Non-Member Price $49.95 ea + Local Tax + $6.00 S/H
Name/Company_____________________________________________________________________________________________________
Address:_ __________________________________________________________________________________________________________
City/State/Zip:_______________________________________________________________________________________________________
Phone:___________________________________________________Email:______________________________________________________
Card #_____________________________________________________________________ Exp. ________/ ________Sec .Code__________
Please fax order form to 954-724-8947 or visit our website www.cpcoofflorida.org
PMU
pest
management
university
NOW OFFERING THESE CLASSES at the Mid-Florida Research & Education Center
2725 South Binion Road, Apopka, Florida 32703
SPECIAL NOTICE
For those who are planning to take advantage of the PMU Training-DACS
Exam special, you must 1) come through the Foundations and Master classes,
and 2) qualify according to 482. Everything will be held at Apopka MREC.
For more information see:
http://pmu.ifas.ufl.edu/newsletters.shtml. Click on “Newsletters”
in the left-hand column, then “Number 9” under Volume 2-2012.
Termite Management School
MORE INFO: http://pmu.ifas.ufl.edu
you like a more efficient sales staff? Would you like your
4Would
office personnel to be able to answer questions about termites? If
so, then Termite Basics is for you!
you have new technicians that with some experience could be
4Do
great technicians? Would you like to have hands-on experience
REGISTER:
Nancy Sanders
E-MAIL: [email protected]
PHONE: (352) 273-3901
General Household Pest
Management School
you have technicians who
4Do
need cross-training on GHP?
Does your crew need training on
inspection, monitoring, baiting
and evaluation, then GHP
Basics will fill the bill.
evaluating 50+ construction types for termite management? If so,
then you need the Foundations of Termite Management.
Dr. Faith Oi
Entomology and Nematology Dept.
PO Box 110620
Gainesville, FL 32611
E-MAIL: [email protected]
PHONE: (352) 273-3971
FAX: (352) 392-0190
4Want to learn about borate treatments, baits, and how
termiticides work, as well as how certified operators get in
trouble? Come to the Master of Termite Management class.
We also discuss beetles and wood-decay fungi.
you need to learn more in4Do
depth pest control concepts on
subjects including cockroaches
and asthma, rodent control,
flies, ants, and IPM? Then GHP
Foundations is what you need.
NEW! Expert of Termite Management is the final level for
the Termite/WDO category. Topics cover building code issues,
OSHA requirements, alternative treatments, and how to respond
to special circumstances such as mold.
NEW! Master of General
Pest Management takes
GHP Management to the next
level. Match wits with bedbugs,
fleas, ticks, stinging insects, and
head lice.
4Get up to speed with the new form in WDO Inspections and
Form 13645. Interactive training covers legal issues and more.
Registration form — PLEASE FAX, MAIL OR E-MAIL THIS FORM
Course fees:
2014
Termite Basics 100
Foundations of Termite Management 101
Master of Termite Management 201
Expert of Termite Management 301
WDO Inspections & Form 13645
General Pest Management Basics 100
GHP Foundations 101
Master of General Pest Management 201
Bed Bug Management 101
Fees payable by check only.
Checks payable to
The University of Florida.
There will be a
20% cancellation fee
assessed if you do
not notify us within
5 working days of the
date of the class.
$ 175
$ 375
$ 375
$ 375
$ 220
$ 175
$ 375
$ 375
$ 175
Company Name:
Company Address:
Contact Person:
Phone Number:
E-mail Address:
Participant Names:
July 8
July 23 – 24
Termite Basics 100
___ × $ 150 = ________
WDO Inspections and Form 13645
___ × $ 195 = ________
c July 30, 2014, Termite Basics
c Feb 26-28, GHP Foundations
Jan 30 – Feb 1
Termite Foundations 101
___ × $ 350 = ________
c July 31, 2014, GHP Basics
c Mar 13-14, 2014, WDO Inspections and Form 13645
Feb 20 – 22
GHP Foundations 101
___ × $ 350 = ________
21 –Foundations
22
WDO Inspections
× $ 195
________
c Sep 17-19, ___
Foundations
of =Termite
Mngmt. 101
c AprMarch
2-4, GHP
c Apr 9-11, Foundations of Turf Management
c May 14-16, Foundation of Ornamental Pest Control 101
c May 28-30, GHP Foundations
c Oct 8-10, Foundations of Ornamental Pest Control
TOTAL
$ ________
Lloyd’s Logic
I am The Boss?
Lloyd Merritt
Smigel
Let’s just take one topic to begin with – routing. Who
does the routing? How often is it done? Many small
companies do not have computer programs that do
ongoing scheduling with Route Optimization built
in. Some companies are not even using computer
programs specifically designed for our industry.
What happens with that old way of thinking is that
you weed out the thinkers and innovation and they
go to your competitors with those ideas and/or they
become your new competitors. In another scenario,
there are bosses that I have worked with that ask for
input but generally ignore it. Nice.
This does NOT mean that they can not make
money or that they are ignorant. I recall having
less problems with the old route cards than we have
with the newer advances such as “technologically
sound” computer programs.
In either situation, you will have turnover.
You can stop laughing now.
The point is that gas prices go up and down and
then back up again and again. It will probably be
$5.00 a gallon before you know it. We all need to
prepare for that day as well as additional taxes.
So part of the solution is to route more efficiently to
increase production, employee pay (if they are on
some sort of commission pay), and reduce the cost
of gas, oil, repairs, etc.
Some companies have not rerouted in years. The
point is that it should be looked at, at least annually.
In many cases this is done by the boss. Sometimes
it is done by supervisors and sometimes the route
person or the administrative assistants will do it (in
the old days they were referred to as secretaries).
In my opinion, routing should include all of the
above. If you exclude any of them – you could
have problems. Each will look at it from their
perspectives and, if you get ALL of their input
and steer the decision making you will have less
problems and more efficiency.
The old saying that ‘two heads are better than one’
is true. The true boss will include others in their
decision making process. It makes life easier for
everyone. The attitude of “ME boss – you not!”
is the old Autocratic style of management. There
may be times when that is needed, but rarely. If
the boss makes ALL of the decisions the message
to employees is sort of Shut Up, Don’t Think, Who
asked you? And just do what you’re told.
That MAY have worked in the good ol’ days, but the
times, they are a changin’.
In our industry, the lowest cost for a single employee
is about $9,000 for one turnover. Supervisors and
Managers are even more expensive. So we want to
hire properly and then maintain (and grow) our
employees.
By including them in the decision making process,
you will lessen your turnover.
You may be the boss but your success and the
success of your company always comes down to
your employees. If they feel like they are part of
the Team and feel appreciated – life is good.
Lloyd Smigel has been in the Pest Control business for
over 20 years and has been licensed in Pest Control,
Termite and Fumigation in California. He has
also been licensed and has run small, medium and
large branch offices in Arizona, Texas, New Mexico,
Nevada and California. He was a District Sales
Manager and National Training Director for Truly
Nolen of America. Presently, Lloyd provides Strategy
and Change training as well as Sales Management
Consulting training with Pest Control companies
throughout the United States. His management book
Management Plus, was published in 1994 by Lowell
House and can be purchased through any major
book store. If you have questions on the direction of
your company, creating needed strategies, sales, sales
management or management, contact someone who’s
been there - done that!
You can contact LLoyd at:
Care Management Consultants
P.O. Box 2986, Oceanside, CA 92051
(760) 722-2868 or FAX (760) 722-0353
Allied Membership List
An allied member is a firm or individual that is actively engaged in the manufacturing or
distribution of allied chemical products, supplies, equipment or services.
All FLORIDA BEE REMOVAL.COM
352-870-0346
Richard Martyniak Gainesville
800-343-5317 Jonathan Simkins Tampa
THE ANDERSON’S 561-262-1361
Larry Florom
“Anderson Controlled Release Dry and Liquid Fertilizers and
Micro Nutrients”
ARROW EXTERMINAOTORS
770-552-4943
Rick Bell
BASF Pest Control Solutions
772-486-3943
Herman Giraldo
South Florida & Caribbean
770-341-1380
Warren Vannest
Central Florida
BAYER ENVIRONMENTAL SCIENCE
904-868-4872
Alan R. Turner
Manufacturer of Premise, Maxforce and DeltaGuard
BELL LABORATORIES, INC.
561-248-3397
Rod Smith
Exclusive Manufacturer of Rodent Control Products
Biologic Sales and Marketing
941-350-6223
Jim Shuford
[email protected]
BOB CLARK, LLC
803-443-1555
Bob Clark
“Saving Money for Business!” Contact Me!
BWI COMPANIES
305-247-5115
Jason Platzer
HOMESTEAD
863-287-8369
Chris Huff
APOPKA
CAPITAL RISK UNDERWRITERS INC.
407-540-1400
Vern Morris
Insurance Tailored for the Pest Control Industry
CENTRAL LIFE SCIENCES
321-480-0478
Mel Whitson
Industry Leaders with Altosid and Zenivex Line of Products
CERTIFIED OPERATORS OF S.W. FLORIDA
941-627-5833
Pete Quartuccio
Working for the Good of the Industry
CRITTER CONTROL
954-467-6067
Joe Felegi
Wildlife Removal / Bees & Stinging Insects
813-948-0870
Ed Carrow
TAmpa bay
772-370-2806
Ed Ruby
Treasure Coast
561-274-0224
Jennifer Cardona
West Palm Beach
352-372-3922
Tony DelCampo
Gainsville
904-221-8633
Dave Kaufman
Jacksonville
941-355-9511
David Hasz
Sarasota
DEAN’S SOIL SOLUTIONS
877-366-6123
Ty Jones
“Diagnostics and Cure for Troubled Turf”
DOW AGROSCIENCES
813-973-8788
Sid Funk
Dow AgroSciences Marketing Specialist for Florida
813-655-4276
Marcie Downing
Serving the Tampa Bay area
727-384-6020
Eric Hobelmann
Specialist Vikane® gas fumigant
571-274-0769
Cherrief Murray
Sales Rep.
352-332-5682
Dr. Ellen Toms
Field Research Biologist
DREXEL CHEMICAL COMPANY
727-423-6929
Robert Fields
Master Fume-An alternative in todays fumigation market
Ben Johnson
ENSYTEX
352-895-0404
Mike Kemp
“Exterra Termite Baiting System-Easy Does It”
941-504-5402
Chuck Pierce
866-563-2449
Larry Riggs
“Thor-For All Your Zythor Fumigation Needs”
ENVIRONMENTAL DELIVERY SYSTEMS
281-993-0019
Eddie Evans
Manufacturer of the Actisol® Delivery System
ETEX LTD
661-824-2275
Susan Fortuna
30 Years of Electro-Gun Termite Control
Mike Fortuna
FLORIDA PEST EDUCATION
352-638-0956
Amy Jones
Intensive Tutoring Class for State Pest Control Exam
FLORIDA PEST PRO MAGAZINE
352-671-1909
Ernie Neff
Serving all Lawn and Pest Management Professionals
FLORIDA SPRAYERS
813-989-0500
Rich Robinson, Barry Carter
FMC
FORSHAW, INC
GREAT SCOT! INSURANCE INC.
INNOVATIVE PEST CONTROL PRODUCTS
LAW OFFICE OF MH RUFF, PA
LIPCA INSURANCE
813-361-2393
352-629-0119
800-927-0418
561-483-4997
407-268-6677
800-893-9887 Ext 7016
LIPATECH
LESCO, INC.
MGK
Mullinax
NISUS
PARAGON INSURANCE
414-336-0801
800-321-5325
941-740-0983
407-619-5713
407-375-6313
877-215-9038
Bruce Ryser
[email protected]
Mark DeGeare
704-622-9842 (Cell)
Daniel Wall
Your Pest Control Insurance Specialists
Alan Bernard
Ant Café, Ant & Roach Buffet, Gourmet Ant Bait Mix Kit
Mark Ruff
[email protected]
Andy McGinty
Sarah Schultz
CORP. OFFICE
Michael Holden
Forrest Welch
Charlene Mertz
Gordon Moore
Pest Control Insurance Specialist
“First Strike, Generation, Blue Max, Maki, Aegis”
Rocky River, Ohio
“Florida and South Georgia Territory Manager”
“Serving CPCO Members with Truck and Car Needs Since 1999”
All types of insurance for the CPO incl. Workers’Comp for the small operator.
Pest control data Systems
800-433-8166
Troy Donaldson
Pest Control Accounts Receivable and routing software
integrated with payroll, accounts payable and general ledger
PUMPTEC
321-431-3827
John Riley
The Future in Sprayer Technology
PQ Termite Services
954-410-8809
Gil Livingston
“Handling all your termite needs in Broward, Palm Beach and Preferred Business Brokers R&K Pump
North Dade counties for over 20 years”
800-633-5153
Rand Hollon
863-858-4185
Jay Hollon
954-295-3144
Residex
Ken Byrd
908-272-4383
561-845-2446
RIEMER INSURANCE GROUP
800-742-1691
“Professional Spray Equipment”
Chris Donaghy
“Premier Supplier to the Pest Management Industry for More than Sixty Years”
Mark Donovan Riviera Beach
Jan Sheridan
Let’s Get The Bugs Out Of Your Insurance Program!
Vita Gopman
rush TRUCK CENTER
407-877-3636
Ben Bennett
Florida’s #1 selling Isuzu and Ford dealer in the Lawn & PC Industry
SELECT INSURANCE AGENCY
407-517-4899
Billy Craft
The insurance professionals that work for you.
SNOW & BELL INSURANCE
352-796-3594
Sunniland
407-322-2421
[email protected]
Gene Bell
Tony Owen
SYNGENTA
941-405-9958
Todd Himelberger
“Advion Baits, Altriset Termiticide, Arilon”
TERMATRAC
310-242-5854
Peter Baldwin
[email protected]
THE RESOURCE SHOP
770-331-4348
Kate and Jeff McGovern
UNIVAR
Professional Products & Services for the Pest Control &
Greens Industry
800-888-4897
Gabe Centeno
MIAMI, FL
561-243-0001
Steve Niedzwiedzki
DELRAY BEACH
UNIVERSITY OF FLORIDA
352-392-2484
Dr. Philip Koehler
Research & Extension Entomologists in Urban Pest Mgmt.
352-392-4721
Fred Fischel
Pesticide Information Office
VAC INTERNATIONAL
954-662-5163
Robert Rotolo
“Dry Vapor Steam Equipment - The GREEN way to treat
954-439-6248
Dieter Zikofsky
BED BUGS and all types of DRAIN FLIES”
VALENT PROFESSIONAL PRODUCTS
813-422-4931
Jerid Wendling
WINFIELD SOLUTIONS
813-752-1177
Paul Fox
Director
(Formerly ProSource One)
941-737-0722
Gary Cotton
Plant City
772-260-8660
Chad Burkett
Boynton Beach
239-707-9261
Dough Raynor
Immokalee
407-256-6710Ken Gagne
Orlando
813-917-1849
Ron Leathers
Plant City
321-508-1169
Tim Wheatley
Boynton Beach
DACS phone numberS
The Bureau of Entomology and Pest Control is Updating its Phone System.
Unfortunately, that means our Phone and Fax Numbers will be changing.
Following Phone and Fax Numbers will be Changed:
Bureau Main Office Phone
General questions related to
pest control
850.617.7997
Mosquito Control Office Phone
General questions related to mosquito
control, Consumer Complaints, State Aid
Contracts, Public Health Pest Control
Licensing, Enforcement Inspections
850-617-7995
Pest Control Document Issuance FAX
License applications, ID cards, Operator and Limited Certificates
850.617.7967
Mosquito Control FAX
General questions related to mosquito
control, Consumer Complaints, State Aid
Contract, Public Health Pest Control
Licensing, Enforcement Inspections
850.617.7969
Pest Control Enforcement Section FAX
Consumer Complaints, Enforcement
Inspections, Compliance Assistance
Requests, Administrative Complaints
850.617.7968
Mosquito Control Medical Entomologist
Phone CountyAssistance, Continuing
Education Assistance, Industry Training,
PHPC and MCD Director Exams,
State-wide Surveillance System
850.487.9101
ANYONE WHO WISHES AN ALLIED MEMBERSHIP,
PLEASE CALL CPCO AT 954-724-8806 or FAX 954-724-8947
Most Common Spots Honey Bees Build their Nests
Eaves/ Soffits
The eaves or soffits of a house are a favorite spot for the honey bee. They tend to choose East or Southeast facing
locations and prefer the protection provided by the eave since they are usually isolated from the house and the attic. Bees only need an
1/8 of an inch to get into a cavity. Once they start building their hive, they will continue to fill the cavity until it is full and then move over to
the next accessible cavity or worse, the roof line which then requires a roofer to do the repairs after the bee hive is removed.
Trees
The hollow of trees is another of the Honey Bee’s preferred locations. We often get call from customers saying “I just walked
by the tree in my front yard and it sound like there’s an engine running in my tree”, or “my tree is humming.” Usually if you see a clump
of honey bees hanging from a branch, this is a swarm trying to find a new home and is merely resting for up to 72 hours while the scouts
identify suitable locations- though they will sometimes build right there! On the other hand, bees that live in the hollow of a tree can be a
difficult to eliminate because it is impossible to see which way the cavity goes and whether or not the pesticide being applied is reaching
the majority of the hive. Additionally, the same tree may have other entrances to that hollow, ones that might be further up the tree out of
sight. How to kill bees inside a tree? Their resources must be cut off!!! If they can’t gather pollen, nectar and water they cannot survive!!!
Cinder Blocks and Concrete Blocks
Another location in which we often find Bee Hives is inside the 4” x 4” spaces of these building materials. Bee Hive Removal can be difficult in these spots because often the blocks are overlapping, resulting in the bee hive zigzagging through the caverns of the cinder block. To ensure complete bee hive removal requires a four-point inspection of each block in
which bee activity is discovered.
Behind Siding
Between the aluminum or wooden siding and the drywall is another location from which we often have to remove
bees. We have seen honey bees fill the cavity from ceiling to ground, from stud to stub. As with the eaves, honey bees prefer east and
southeast facing walls and also enjoy the isolation being in between the exterior and interior walls. Customers often call us saying that
their walls have started to buzzzz! Usually by the time bees can be heard from the inside, there is a substantial and well developed hive
already established inside the wall.
Behind Bricks
Most brick structures have spaces in between the bricks, usually at the base, where no grout was applied to allow
ventilation. The honey bee will enter through the slit and begin building their honeycomb in the hollow behind the brick. If there are
vertical studs along the cavity, the bee will fill a cavity and then move over the stud to the next hollow. Once they start building, removing the brick to expose the honeycomb is necessary so it can be properly removed. To avoid destroying any of the bricks during the bee
removal process, experience and precision are required to cut out the grout without compromising the bricks since they can be re-used
to close the cavity after all the honey comb has been extracted. Click here for more pics
Under Sheds
Another favorite home for the honey bee is under the floor of sheds. This usually provides a cool dark spacefor them
to build their home. Since the shed is visited occasionally to grab some tools or pull out the lawnmower, it’s not uncommon for hives to
be there for many months before identified.
April 2012 - CPCO Advantage 43
No Bug too Scary
When You are Insured with Riemer
Those bugs
are nasty!
Yeah! But we can
handle it because we
have Riemer Insurance
behind us.
DADE: 305-945-5529 • FL TOLL FREE: 800-742-1691 • BROWARD: 954-454-3145
CALL US FOR A QUOTE TODAY

March 2014 - CPCO of Florida

Transcription

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