about us - BÖWE SYSTEC
Transcription
about us - BÖWE SYSTEC
ABOUT US | TRADITION AND TECHNOLOGY Over 60 years’ experience BÖWE SYSTEC has operated in the document management and mail handling sectors for six decades. As an old-established Bavarian-Swabian company based in Augsburg, our customer offering extends beyond state-of-the-art machines and intelligent software to encompass universal concepts and comprehensive services covering every aspect of the mailroom. These are tailored to the individual requirements of our clients and are of the very highest quality. Leading the European market We top the list of European suppliers of high-speed inserting systems, card mailing systems and innovative software, and are one of the world’s leading solution providers for modern print and mailroom centers. Thanks to strategic alliances with partners in the data management, print, prepress, postpress and mail logistics sectors, we have grown to become a global supplier of comprehensive mailroom solutions – both for and in cooperation with our customers. With 20 subsidiaries in Germany, throughout Europe and in Japan, plus some 50 general representatives around the globe, we are able to cater to local market requirements on an intensive and individual basis. New home in the Possehl Group Since 2010 BÖWE SYSTEC GmbH has been owned by the Possehl Group, which generates annual sales of around 1.7 billion with a global workforce of over 8,600. The sole shareholder of L. Possehl & Co. mbH is the charitable Possehl Foundation in the Hanseatic City of Lübeck. Membership of this Group gives us the necessary stability and security to be able to focus all our efforts on developing new and optimizing existing high-performance systems and software modules. 2 Inserting Commu u n i c ation Logistics Flexibility BÖWE One Integrated Solutt i o ns s B I C OS Modularity Software BIPS Direct Mail Closed Loo o p V E K to o r I t e m Tracking Document Responsibility Service F l e x i b i l i t y I n tegrityy P e rformance Quality Mailroom Ease of Use Agility WHAT WE DO | OUR KNOW-HOW FOR YOUR SUCCESS Leading-edge products You define your requirements, and we provide you with the right solution. Our inserting and card mailing systems are a match for even the most demanding applications. They ensure that your documents and enclosures are processed perfectly at top speed – with high-capacity input channels and clever features. The necessary reliability is provided by intelligent system control and monitoring on the one hand, and seamless document tracking throughout the production process via the link to powerful software on the other. In this respect we are the market leader in our sector and regard ourselves as a trendsetter in terms of new developments. Our hardware and software components all operate in perfect harmony with a view to ensuring that your mailroom processing operations are efficient, secure and transparent. Consulting competence Not only do we provide machines and software, but we also advise you on all issues related to products, processes, optimization potential, monitoring and networking in the mailroom. Our employees are based in the local markets, in which they can draw on decades of experience. They will sit down with you to devise a tailored solution to satisfy your own individual demands and requirements. Our solutions enable you to optimize your total cost of ownership more quickly, reduce your postage costs and save time and money wherever processes can be centralized and automated. Investment security Our systems and software both boast a modular structure throughout with a view to providing optimum configuration flexibility as well as offering you as much investment protection as possible. This ensures that your systems can be extended and adapted to changing requirements at any time. Competent consulting in every project phase and perfect local service on site, even after your systems have been installed, amount to a comprehensive service package both now and in the future. 3 OUR CUSTOMERS | YOUR WORLD IS OUR WORLD Sectors Mail service providers, banks, insurance companies, telecommunications businesses, public authorities and lettershops all have one thing in common: they send out hundreds, thousands and sometimes even millions of personalized letters and mailpieces to their customers. On the one hand, this process has to be completed quickly and efficiently, and thus be automated wherever possible. On the other hand, the respective item must be handled both with great care and with total reliability, in order that the right contents reach the correct recipient in a complete and intact delivery. Requirements Every customer and every mailroom has their own individual requirements in terms of the complexity, flexibility, productivity, intelligence and integrity of the systems and software modules used to deal with everyday tasks. Our bread-and-butter operations consist of satisfying all these requirements and engaging with the respective particular features and wishes of individual customers in their various countries. Creating added value We are good listeners. Your aspirations and requirements are the driving force behind our development team which strives to convert them into standardized solutions. In doing so, we aspire to create real added value for our customers through an innovative approach. By building on the close partnership with our customers and the experience and skills of our staff, we can achieve high levels of customer satisfaction and thus secure our collective success in the long term. 4 Security Applii c a t i o n Dive rsity Flexibility Card Mailing Responsibility Quatttro Versatility BIPS Software Performance Transparency VEKtor R e a d ing Te c h nology Document Marathon Communication A p p l i c a t i o n Dive e r s i ty Performance Mailroom Ease of Use Agility OUR SERVICE COMPETENCE | ABOVE AND BEYOND THE NORM Global presence with local competence Service has been very high on the agenda at BÖWE SYSTEC for many years. Our local sales and service teams are familiar with your individual requirements. Our job is to follow your lead and advise you, to provide quick and flexible assistance with a view to safeguarding your production processes within no more than a day. Our service concept includes commissioning and servicing systems, providing a service hotline and remote maintenance, running standard and advanced training courses, offering software maintenance support and delivering spare parts overnight, as well as so much more besides. Everything from a single source – even for third-party systems Our efforts are not limited to BÖWE SYSTEC systems and software. If called upon to do so, we will also manage peripheral products such as print, prepress and postpress systems, sorting systems or other third-party systems in your mailroom. Experienced BÖWE SYSTEC technicians and state-of-the-art tools guarantee quick and competent assistance wherever required – all from a single source. Individual service modules Not all systems or applications are identical. And so it is only logical that you should be able to arrange for your mailroom systems to be serviced on an individual basis, as required. This could range from a simple maintenance agreement all the way to a special full service contract, thus ensuring that the performance and availability of your systems are kept at a permanently high level and guaranteeing that your mailroom operations run smoothly. It goes without saying that we are on call 24 hours a day, 7 days a week. 5 OUR QUALITY STANDARDS | IN EVERY DETAIL “Quality begins by placing customer satisfaction at the center of our thinking.” (John F. Akers, former CEO of IBM) The customer sets the standards This is why our quality aspirations are driven largely by the requirements and wishes of our customers. Far from aiming merely to satisfy expectations, we want to exceed them. And quality affects every single area of our company: market analysis and strategy, planning and development, manufacture and assembly, communications and consulting, customer care and service, as well as many others besides. The smallest detail counts Everyone plays a part Each employee assumes responsibility for the quality of the work performed on a daily basis. State-of-the-art manufacturing technologies lay the perfect foundations for a successful production environment. Open communications and the ongoing optimization of all corporate processes guarantee premium, leading-edge products and services. That’s the level of quality that our customers expect of us. Certified quality management Since 1991, our company has regularly been certified according to the internationally recognized DIN EN ISO 9001 quality standard – a result of the comprehensive and efficient work performed in the field of quality by management as well as all our staff around the globe. 6 Processing Security Applii c a t i o n Dive rsity Flexibility Card Mailing Responsibility Quatttro Versatility BIPS Software Performance Transparency VEKtor R e a d ing Te c h nology Document Marathon Communication A p p l i c a t i o n Dive e r s i ty Performance Mailroom Ease of Use Agility RESEARCH & DEVELOPMENT | STRENGTH THROUGH INNOVATION High aspirations Our teams of developers have been making every effort to create the right solution for you over the past decades. Our customers’ special requirements are the engine that drives us in our daily work. These requirements come directly from the market. Over 80 committed and highly qualified BÖWE SYSTEC employees are engaged in developing hardware and software solutions for the professional mailroom. This has resulted in an extremely modular product portfolio which allows customer requirements to be implemented efficiently. State of the art Requirements and applications are constantly changing with the passage of time. We thus set great store by placing our existing systems and modules under close scrutiny at regular intervals: concepts are adapted on an ongoing basis, existing functions enhanced and new technologies incorporated into our systems. This is all done using state-ofthe-art tools such as 3D-CAD, FEM and analysis programs. Development results are validated in line with Six Sigma in our test laboratories with their modern facilities. Visions for the future We are already thinking about how the mailroom of the future might look. What does the customer need today and tomorrow? Where will the journey take us? We take our bearings from the spirit of the age. Thus new areas, such as software, have been added over recent decades, while plans have been made to develop others, such as sorting. We aim to act as a trendsetter in respect of existing and new hardware and software products alike, and to become the market leader in these fields. 7 Inserting Communication Logistics Flexibility BÖWEOne Integrated Solutions BICOS Modularity Turbo Premium Family Quality C l o s e d L o o p Va r i o I t e m Tr a c k i n g S e r v i c e I n s e r t i n g D o c u m e n t Sales Flexibility Integrity Performance Quality Application Diversity Integrityy OUR PRODUCTS | COMPREHENSIVE EXPERT KNOW-HOW FOR YOUR MAILROOM Whatever your requirements, our leading-edge products and services bring greater efficiency, speed and transparency to your mailroom. Turbo Premium Family Productivity meets flexibility Marathon18 No job is too complex Enduro Keeping a firm grip on everything maximum throughput for high print maximum flexibility even for high print proven gripper arm technology for volumes in next to no time and reliable performance in continuous operation little wear and tear as paper is transported through the system via compressed and vacuum air performance of up to 26,000 envelopes/ hour for C5-C6 extremely fast: with average of 2.5 sheets (1-8)/envelope, gross capacity of up to 300,000 documents per shift (7 hours) filling thickness of up to 16 sheets per envelope (C5, 80 g) and 1.8 mm enclosure thickness multi-channel capability (> 2) with patented auto-synchronization high-performance input channels at various levels of performance small footprint shorter setup times thanks to fully auto- matic job changeover with BIPS – BÖWE Intelligent Productivity System – at the click of a mouse in 90 seconds* optional reading and matching for volumes ideal for a wide variation of problematic enclosures in large quantities performance of up to 18,000 envelopes/ hour for C6-B5 flexible and fast: with average of 2.5 sheets (1-8)/envelope, gross capacity of up to 275,000 documents per shift (7 hours) high filling thickness of up to 20 sheets per envelope (C5, 80 g) and 6 mm enclosure thickness multi-channel capability (> 2) high-performance input channels at various levels of performance shorter setup times thanks to fully automatic job changeover with BIPS in 90 seconds* optional reading and matching for enclosure feeder folding enclosure feeder with reading and collating station brochure feeder for e.g. booklets or CDs enclosure feeder enclosure adjustment and selection of various reading positions at the touch of a button in 90 seconds* optional 2 envelope feeders for selective envelope feed optional automatic envelope feed with Tornado envelope unwinder 8 * Changeover time can vary depending on ambient temperature and humidity. medium print volumes plus the intelligent operation and control of the BÖWE SYSTEC systems performance of up to 11,000 envelopes/ hour for C6-B5 solid performance capacity: with average of 2.5 sheets (1-8)/envelope, gross capacity of up to 175,000 documents per shift (7 hours) up to 10 mm filling thickness and 6 mm enclosure thickness multi-channel capability (2) modular input components (also with auto- matic job changeover function via BIPS) convenient to operate with easily access- ible modules throughout broad application range, from traditional invoicing all the way to complex advertising mailing Processing Security Application Diversity Security Card Mailing Responsibility Quatttro Versatility BIPS Software Performance Transparency VEKtor R e a d ing Te c h n ology Document Marathon Communication A p p l i c a t i o n Dive e r s i ty Performance Mailroom Ease of Use Agility Vario Flexibility redefined Combo14 Swift application changeovers for mailers Quattro For large formats flexibility for medium print volumes combines the functionality of inserting ideal for high print volumes with large-for- versatile enclosure handling for a wide range of formats, print and paper qualities performance of up to 8,200 envelopes/ hour for C6-B5 variable and reliable: with average of 2.5 sheets (1-8)/envelope, gross capacity of up to 125,000 documents per shift (7 hours) up to 18 sheets filling thickness (B5, 80 g) and 5 mm enclosure thickness multi-channel capability (> 2) individual configuration options – even for cut sheet or continuous printing applications involving several input channels – for frequently alternating applications and shorter print runs systems for various format categories from DL to B4 for medium print volumes suitable for use where there is a small proportion of C4/B4 applications performance of up to 14,000 envelopes/ hour for C6/5 and 9,000 envelopes/hour for C4 depending on format: with average of 2.5 sheets (1-8)/envelope, gross capacity of up to 225,000 C6/5 (125,000 C4) documents per shift (7 hours) up to 12.7 mm filling thickness with 6.4 mm enclosure thickness multi-channel capability (2) fastest application changeover without tools via EASE (Every Application Setup Easily) in 15 minutes** this results in enhanced productivity, accelerating returns on investment processes applications for virtually every type of mailing mat documents (large number of sheets per envelope) e.g. insurance policies, financial documents, detailed telephone bills, etc. processes all formats reliably, from post- card all the way to magazine (C6 to B4) performance of up to 5,000 envelopes/ hour for DL and 4,000 envelopes/hour for C4 main focus: with average of 40 sheets (1-80)/envelope, gross capacity of up to 450,000 C4 documents per shift (7 hours) high packing thickness: up to 100 sheets (C4, 80 g) filling thickness and 9 mm enclosure thickness multi-channel capability (> 2) with patented auto-synchronization connection of various input channels for optimum flexibility (automatic job changeover function via BIPS in the input channels) wide range of processing modules for e.g. stapling, riveting, turning or rotating all components perfectly visible and easily accessible ** Changeover time can vary. 9 CARD MAILING | WE PUT THE CARD IN THE ENVELOPE Intelligent card mailing solutions Card mailing systems enable personalized plastic cards to be attached to a document and inserted for dispatch fully automatically to ensure that the respective card makes it way safely and speedily from card issuer to intended recipient. Our inserting systems, supplemented by modules with specific functions, provide the basis for supplying our customers with individual solutions for the mailing of plastic cards. All modules have a standard operating philosophy and systems can be reset very quickly and easily from one job to the next. Bringing together what belongs together BÖWE SYSTEC’s PCS system sets new card mailing standards. It can attach up to six cards per document with a processing capacity of up to 8,000 cards per hour. Even highly complex letters featuring changing card types and positions, varied paper formats and layouts, customer-specific texts and variable enclosure combinations can be handled easily, dependably and cost-effectively by our system. Secure in every respect The PCS system ensures that every recipient is sent the right card on the correct document. Absolute priority is given to reliability, as plastic cards frequently contain sensitive information. PCS is the most dependable card mailing system on the market. Thanks to a system configuration tailored to specific customer requirements with flexible modules and intelligent software, PCS enables its users to satisfy the full range of market requirements – both now and in the future. It goes without saying that additional functionalities can be retrofitted in the field if applications change or new ones are created. 10 I n s e r t i n g C a r d M a i l i n g L o g i s t i c s F l e x i b i l i t y B Ö W E One Integrated Solutt i o ns s B I C OS Modularity Software BIPS Direct Mail Closed Loo o p V E Ktt o r I t em Tracking Document Software Service F l e x i b i l i t y I n tegrityy P e rformance Quality Mailroom Ease of Use Agility Sales NEW SOFTWARE GENERATION | SIMPLIFYING YOUR PROCESSES IN THE MAILROOM Advanced Software Environment Print Data Preparation Printing BÖWE One comprises the following individual modules: Inserting Sorting BÖWE One is the end-to-end solution that caters for all the needs of the modern mailroom. The software boasts everything required of an Automated Document Factory: quality, integrity, transparency and economy in production. All the processes required for the creation and distribution of communicative media are simplified. An outstanding feature is the ability to network hardware and software solutions of different manufacturers within a single system. BÖWE One's modular concept allows it to be tailored precisely to the customer’s individual needs. Production Management – checks productivity using precisely recorded data Item Management – traces all documents seamlessly throughout the process Data Management – modifies and restructures the print streams BÖWE One enables: Maximum transparency: precise real-time data on every document, every job and every production process Optimum quality and integrity: absolute precision thanks to database-controlled processing, which identifies errors and starts the reprint process automatically Enhanced productivity: optimum workflow monitoring and ideal utilization of production resources for maximum output of the highest quality BÖWE One is a future-oriented investment: Your requirements and applications are constantly changing. You may find that you have to rearrange bar codes, change print jobs or re-edit your documents, to name just several examples. Our software modules will solve your problems quickly and practically, both now and in the future. This is because additional functionalities can be added to the software at any time, thus enabling it to satisfy future requirements to the full. And you can continue to work with your familiar user interface. 11 SORTING | SECURITY FOR MAIL LOGISTICS Senders and recipients alike expect their mail to be delivered punctually and intact. The number of mail service providers has risen since the liberalization of the European postal markets, with all providers facing the same challenges: the presorting of large volumes of letters in order to ensure postage discounts, the non heterogeneous nature of mixed mail, the electronic recording of all mailpieces, and seamless mail tracking for detailed billing for mass mailers are just some of the tasks to be mastered. Our partly and fully automated sorting systems perform logistically perfected letter sorting as well as postal validation according to individually selectable criteria for this target group. Criterion APEX The next generation of sorting technology The Criterion APEX has been designed with the latest technology in order to be able to handle an even wider range of letters in an even more flexible fashion. one of the fastest systems in the sorting market with up to 59,000 mailpieces per hour for standard letters (DL; C6/5) only around half as big as comparable machines processes all common letter formats such as postcards, standard letters, thick and thin mailpieces, even non-standard formats application range extended by numerous additional functions such as weighing, label printing, envelope printing, measurement of size and thickness, etc. optimum process reliability thanks to end-to-end item tracking enhanced ergonomics, e.g. good accessibility of all the paper paths and a letter magazine of over two meters in length 12 I n s e r t i n g C a r d M a i l i n g L o g i s t i c s F l e x i b i l i t y B Ö W E One Integrated Solutions s B I C OS Modularity Software BIPS Direct Mail Closed Loop p V E K t o r I t em Trackin g Document Software Service Flex xibility Integrityy Performance Quality Mailroom Ease of Use Harmony Sales IntelliStar MC Modular and compact for mixed mail The IntelliStar MC is ideal for small and medium sorting volumes, and suitable for both manual and automated mixed mail feed. compact, low-maintenance and flexible processes a wide range of formats – from postcards to large letters and maxi-letters (up to 50 mm and/or 5 kg) throughput of up to 8,000 mailpieces with automated (2,500 with manual) feed records all the data necessary for the tracking and billing of mailed items calibratable dynamic scales up to 1.5 kg modular structure with numerous options enabling it to be adapted to any workflow e.g. recording of size, thickness and weight, OCR reading, postmarking, franking, graphics printing and high-speed labeling, etc. also validates bulk mailings or verifies cross-border mail SABRE High-end OCR reading system SABRE is one of the leading multi-line OCR reading systems on the market for the recording and evaluation of printed and handwritten information on mail. completely integrated in the sorting system 1 integrated OCR reading system plus 2 optional reading systems, one to read handwriting, the other for extended typescript reading, guarantee optimum reading rates fewer rejected mailpieces means less manual post-processing recognizes printed or handwritten addresses recognizes names, bar codes (1D, 2D), forwarding notices and franking imprints can also read writing on hard-to-read or shiny material patented Image Lift design with less distortion provides clear and focused images WayMark The innovative measurement module for Criterion high-performance sorters Determination of the weight of a mailpiece is often less than exact, as the weight is frequently only estimated. Errors can be expensive in cases where more postage is paid than necessary. high-speed weighing module to check mailpiece weight completely integrated in the sorting system (in-line weighing) compares the actual mailpiece weight with the customer franking, or calculates the weight directly during the sorting process -> senders can deliver their mailpieces without calculating/estimating their weight beforehand the postage is calculated correctly in the same process step up to 36,000 mailed items per hour calibratable dynamic weight verification system from 5 g to 100 g measurement accuracy with max. 1 g deviation in the case of calibrated systems 13 SUBSIDIARIES | ALWAYS THERE FOR YOU Austria BÖWE SYSTEC Austria GmbH 1230 Wien § +43 1 8934320 [email protected] Ireland BÖWE SYSTEC (IR) Ltd. Blackrock Co Dublin § +353 1 2833500 [email protected] Portugal BÖWE SYSTEC S.A. 2710 Sintra § +351 21 9106610 [email protected] Belgium BÖWE SYSTEC S.A. 1785 Merchtem § +32 2 4560670 [email protected] Italy BÖWE SYSTEC S.p.A. 00054 Fiumicino (RM) § +39 06 6500621 [email protected] Spain BÖWE SYSTEC S. A. 28037 Madrid § +34 91 3757270 [email protected] Denmark BÖWE SYSTEC AS 2730 Herlev § +45 44922000 [email protected] Japan BÖWE SYSTEC Japan Ltd. Tokyo 160-0023 § +81 3 59256280 [email protected] Sweden BÖWE SYSTEC AB 174 02 Sundbyberg § +46 8 56421220 [email protected] Finland BÖWE SYSTEC AB 00430 Helsinki § +358 9 58436600 [email protected] Netherlands BÖWE SYSTEC Nederland B.V. 7301 BA Apeldoorn-Nord § +31 55 5385200 [email protected] Switzerland BÖWE SYSTEC (Schweiz) AG 8604 Volketswil § +41 43 3994888 [email protected] France BÖWE SYSTEC S.A.S. 93133 Noisy le sec Cedex § +33 1 56631960 [email protected] Norway BÖWE SYSTEC AS N 1067 Oslo § +47 23 069333 [email protected] United Kingdom BÖWE SYSTEC (U. K.) Ltd. Kings Grove, SL6 4DP Berkshire § +44 1 628581270 [email protected] Germany BÖWE SYSTEC Vertriebs- und Service GmbH 61440 Oberursel/Oberstedten § +49 6172 4995 0 [email protected] Poland BÖWE SYSTEC Polska Sp.zo.o 02-954 Warszawa § +48 22 2536047 [email protected] All contacts are also listed under www.boewe-systec.com 14 Inserting Commu u n i c ation Logistics Flexibility BÖWE One Integrated Solutt i o ns s B I C OS Modularity Software BIPS Direct Mail Closed Loo o p V E Kto o r I t em Tracking Document Worldwide Service F l e x i b i l i t y I n tegrityy P e rformance Quality Mailroom Ease of Use Agility Sales GENERAL AGENCIES | BÖWE SYSTEC HAS A GLOBAL PRESENCE Argentina Verlini Sistemas S.R.L. [email protected] Israel Noy (d.l) Systems [email protected] Russia Infotok [email protected] Australia IM CONNECT Pty. Ltd. [email protected] Jordan Arabian Office Automation CO. W.L.L [email protected] Saudi Arabia Al Hilal Electronic Printing Co. Ltd. [email protected] Bahrain Business International wll. [email protected] Kenya MFI Office Solutions Limited [email protected] Singapore Autopack Pte Ltd. [email protected] Brazil IDS Sistemas Ltda. [email protected] Korea (South) SOLVUS Corporation [email protected] South Africa CSX Customer Services [email protected] Chile Representacion BÖWE Augsburg de Chile Ltda. [email protected] Kuwait Innovation System W.L.L. (Innosys) [email protected] Syria GS – George Syriani Co. [email protected] China Beijing Basch Smart Card Co. Ltd. [email protected] Lebanon Badran Brothers S.A.R.L. [email protected] Taiwan Beltom Technology Corp. [email protected] Columbia DIS LTDA. [email protected] Malaysia Automail (M) Sdn Bhd [email protected] Thailand Adler Business Systems Co. Ltd. [email protected] Cyprus P.C. Orinos Ltd. [email protected] Malta Intercomp Ltd. [email protected] Tunesia BÖWE SYSTEC S.A.S. (France) [email protected] Egypt City For Trading & Contracting [email protected] Mexico BÖWE BELL + HOWELL [email protected] Turkey SYSTEC Sistem teknolojileriTic. ve San.AS [email protected] French Polynesia OSB – Océanienne de Service Bancaires [email protected] Nigeria Superflux International Ltd. [email protected] Ukraine Infotok [email protected] Greece PMC Ltd. [email protected] Oman Loay International LLC [email protected] United Arab Emirates International Empire Traders [email protected] Hong Kong Spicers Business Machines Ltd. [email protected] Pakistan National System Integrator (PVT) Ltd. [email protected] Uruguay Verlini Sistemas S.R.L. (Argentina) [email protected] Iceland Nyherji [email protected] Paraguay Verlini Sistemas S.R.L. (Argentina) [email protected] Venezuela Ensys Sistemas C.A. [email protected] India CMS Infosystems Pvt. [email protected] Peru VACEL SYSTEC SAC [email protected] Vietnam Innovative Technology Development (ITD) [email protected] Iran Megaps PVT Co. Ltd. [email protected] Philippines American Technologies Inc. [email protected] 15 BÖWE SYSTEC GmbH Werner-von-Siemens-Str. 1, 86159 Augsburg, Germany Phone: +49 821 5702 - 0, Fax: +49 821 5702 - 234 [email protected], www.boewe-systec.com MEMBER OF POSSEHL GROUP Order number: 11/006 | Printed in Germany. 05/2011 | We reserve the right to make technical alterations without notice. Conceived and arranged by: www.kaltner-kataloge.de