Kate`s Coffee - Crater High School
Transcription
Kate`s Coffee - Crater High School
Kate’s Coffee Katie Niedermeyer Page 1 Kate’s Coffee Katie Niedermeyer Table of Contents Executive Summary ……………………………………………………………………………………………………….. 4 Self Analysis …………………………………………………………………………………………………………………… 5 Trade Area Analysis Geographical Analysis …………………………………………………………………………………………… 6 Competitive Data ………………………………………………………………………………………………….. 7 Market Segment Analysis ………………………………………………………………………………………………. 10 Analysis of Location Location ………………………………………………………………………………………………………………. 11 Floor Plan ……………………………………………………………………………………………………………. 12 Proposed Organization Type of Ownership ………………………………………………………………………………………………. 13 Management ……………………………………………………………………………………………………….. 13 Proposed Product Proposed Product and/or Service …………………………………………………………………………. 14 Suppliers …………………………………………………………………………………………………………….. 15 Equipment ………………………………………………………………………………………………………….. 16 Proposed Marketing Strategies Pricing Policies ……………………………………………………………………………………………………. 16 Promotional Strategies ………………………………………………………………………………………… 17 Projected Income and Expenses Sales Forecast ……………………………………………………………………………………………………… 18 Building Costs ……………………………………………………………………………………………………… 19 Proposed Plan to Meet Capital Needs Financing ……………………………………………………………………………………………………………. 19 Page 2 Kate’s Coffee Katie Niedermeyer Conclusion …………………………………………………………………………………………………………………. 19 Bibliography ……………………………………………………………………………………………………………… 20 Appendix Selection Letter ………………………………………………………………………………………………… 22 Print Ad …………………………………………………………………………………………………………… 23 Business Card ………………………………………………………………………………………………….. 24 Logo ……………………………………………………………………………………………………………….. 24 Page 3 Kate’s Coffee Katie Niedermeyer Executive Summary Coffee is becoming a more and more popular drink, which is why I am opening a coffee shop by the name of Kate’s Coffee in Central Point, Oregon. Kate’s Coffee will offer its customers fresh, made-to-order coffee, tea, smoothies and food items while also differentiating itself from its competition by offering customers a relaxing, sit-down environment to enjoy their drinks in. Even though there are many competitors to Kate’s Coffee, it will survive and thrive amongst others due to the different aspects the business brings to the table. Kate’s Coffee offers customers amazing service while providing unique place to enjoy themselves. To get customers to the business, Kate’s Coffee will promote itself using advertising, sales promotion, and direct marketing. The type of management a business uses is essential to its success. Kate’s Coffee will be using is teamwork. Even though it will be run by a sole proprietor, Kate’s Coffee values teamwork and the importance of communication. By using a teamwork management style, the managers and employees will have a better relationship and produce better work. Kate’s Coffee will be owned and operated by Katie Niedermeyer. There will be one manager, who will run the day-to-day operations of the shop, along with making and serving drinks. The manager will make a yearly salary of $29,000. There will be four baristas, who will each make drinks and food items, clean the work area, and work the cashier. Each of the baristas will make minimum wage and most likely work around 40 hours per week. To start this business, Kate’s Coffee will need to take out loans. The loans that will be needed are two SBA 7(a) loans, one for working capital and one for equipment. Each of these loans is expected to be paid off in 7 years with a 5.5% interest rate. The monthly payment for the working capital loan will be $146.80 and the monthly payment for the equipment loan will be $166.37. Based off of many calculations, Kate’s Coffee is expected to make around $178,475 per month. This calculation shows the potential for Kate’s Coffee to grow and thrive as a coffee shop in Central Point, Oregon. Page 4 Kate’s Coffee Katie Niedermeyer Self Analysis When starting a business, it is important to be equipped with the skills necessary to succeed. Without the skills, the proposed business has a more likely chance of failing, making it a loss of investment. My proposed business, Kate’s Coffee, will succeed because of my experience with business, my motivation, my willingness to take risks, and my capability for personal development. One thing that is helpful in starting a business is having previous experience in business or training in the specific field of the proposed business. I personally have not had any experience working in a coffee shop; however I have had experience in starting a business. Last year, my partner and I started selling pizza in our school’s market. Once every week, we picked up four pizzas to sell during lunch that day. This was a good experience for me because it showed me how the different aspects of a business impact each other. Another business experience that I have had is through my internship at Ravassipour Orthodontics. While interning there, I got to see what it takes to run a private practice, and how the type of people that work at a business can affect it tremendously. Even though I haven’t had the experience through work or a job, I have been able to see what makes a business work and how there are many factors that determine a business’ success. Every great entrepreneur has strengths and weaknesses. As far as myself, I have many of the same strengths of an entrepreneur, but also have some weak spots. One of my strengths is my drive and motivation to succeed. In academics and sports, I will do anything to be successful. This is necessary when starting a business because there will be challenges that have to be overcome and in many instances like that, motivation to succeed is needed. Another one of my strengths is my communication skills. Through sports and community events, I have had to communicate with others what I want them to do or what they need to do. This is a useful skill to have because without being able to communicate in a business, things may be forgotten and doesn’t help the business to succeed. One of my weaknesses as an entrepreneur is technical knowledge in the area of the business. I don’t know how to work an espresso machine or how to go about purchasing goods. But, these skills can be easily and quickly learned. So, even though I have both strengths and weaknesses, I think I would make a good entrepreneur. One of the biggest risks in life is putting an idea out into the public and starting a business. Investing all of your time and money into a start-up can put a lot of pressure on its success. But, with all of the risks, I would still put everything on the line and start my own business. My willingness to take risks goes along with my need for achievement. Since I would be starting a business, which is a high-risk, my motivation will help the business succeed. Others who are not motivated may think that the risks outweigh the feeling of success that comes with starting a business. AA management expert once said, “When a Page 5 Kate’s Coffee Katie Niedermeyer person starts and manages his own business he doesn’t see risks; he sees only factors that he can control to his advantage” (The Entrepreneur Quiz). If a person possesses this trait, it doesn’t necessarily mean that the business will succeed; it just means that they are more likely to start a business. Once a business is up and running, it is imperative to stay up to date in the field and to keep developing new ideas about the business. I plan to do everything to make my business as best as it can be. To do this, I will make sure to continue developing my skills in the area of my business. This will help me stay with the latest in that field and improve my companies’ standing among its competitors. The way I will do this is always coming up with new ideas for my business and staying on top of my competitors. Starting a business requires more than an idea; it requires the skills necessary to help it succeed. It takes motivation to succeed, a person has to be willing to take risks, and a person has to be capable to continue to develop in the field of the business. With all of these skills, a business will have a greater chance of succeeding. Geographical Analysis Choosing the correct location for a business is a major decision and can affect the success of a business greatly. Jackson County, Oregon is a unique location with many benefits to it that other cities and counties do not possess. Its location, climate, and topography make Jackson County a great place to start a business. Jackson County is an interesting location. Surrounded by mountains, it creates unique opportunities while also creating many challenges. One of the challenges experienced is the shipping and transporting of products. Since the Jackson County is located within a valley, it makes it more difficult for trucks to transport products during harsh weather, which is experienced quite often in the valley. One benefit to the location of Jackson County is Interstate-5 runs right through the center, making it simple for trucks to deliver to businesses (once they enter the valley). Another benefit to the location of Jackson County is its location in relation to the ocean. Since its location is quite close to the Pacific Coast, it opens up endless possibilities for international trade and transportation of foreign products. Also, located right in the heart of Jackson County is the Rogue Valley International Airport. This is an added benefit due to its ability to ship and receive products anywhere in the country. Although there are some challenges with its location, Jackson County proves to be a good location for a business. The climate of Southern Oregon is quite mild, with distinction between the seasons. The summer in Southern Oregon is hot and dry, with temperatures ranging from 85 to 100 degrees, with recordings breaking around 115 degrees. The average rainfall in Southern Oregon is around 18 to 20 inches per year, with the majority falling starting in October. Page 6 Kate’s Coffee Katie Niedermeyer Southern Oregon is lucky in the sense that is rarely receives any severe weather or storms, but with a dry summer, it is more susceptible to wild fires in the mountains. Snowfall is rarely seen at community-level elevations, but is quite common at higher elevations. The climate of Southern Oregon doesn’t affect the distribution of products harshly, but it can slightly. With snowfall on the I-5 passes, it makes it more difficult for trucks to transport items into and out of the valley. But, with the good amount of rainfall that is received here, it makes it well suited for growing crops. Since Southern Oregon has a mild climate, with few exceptions, it makes a good location for a business. The topography of Southern Oregon is quite unique. It is surrounded by mountains on every side; the Cascades to the East, the Coastal Range to the West, the Umpqua Divide to the North, and the Siskiyou Mountains to the South. The elevation of Southern Oregon ranges from 1,300-1,400 feet, with surrounding areas around 3,000 to 9,000 feet. This causes difficulties during harsh weather on the passes to get in and out of the valley. But, an upside to the mountains is the industries that are enhanced by them. Recreational activities, like skiing and hiking, are greatly affected by these mountain ranges in a good way. They draw many tourists which then improve local business. Southern Oregon proves to be a great place to open a business, even with its downfalls. With its location, climate, and topography, Southern Oregon differs itself from other settings and shows its capacity for a business. Competitive Data While starting and running a business, it is important you know who your competitors are. More importantly, knowing who your direct and indirect competitors are will help your business establish itself among its competitors. Direct Competitors Dutch Bros Good Bean Similar Characteristics Gourmet coffee drinks Tea Sit down experience Locally owned Similar Operations Locally owned One location Similar Capabilities Friendly workers Coffee made fast Friendly workers Similar Strategies Page 7 Sell clothing items Have many promotional Offer pastries and food Sell clothing items Kate’s Coffee Direct Competitors Dutch Bros Katie Niedermeyer Major Products Good Bean Whole Bean Coffee Price Location Medium 1075 E Pine St Central Point, OR Made-to order beverages Bottled beverages Merchandise Smoothies Whole Bean coffee Made-to-order beverages Pastries and food MediumHigh 165 South Oregon St. Jacksonville, OR Promotional Twitter Text notifications Facebook Website Website Indirect Competitor Location Why Indirect Competitor McDonald’s 43 S 9th St McDonald’s is an indirect competitor because they sell coffee, along with other things. Even though coffee isn’t the main thing they sell, they are still a competitor of a coffee business. Central Point, OR (541) 664-1663 Page 8 Kate’s Coffee Katie Niedermeyer SWOT Analysis Since Kate’s Coffee is a coffee shop, it has many competitors. One important task of running a business is determining the company’s competition. By identifying the competitions strengths and weaknesses, a business can better itself and differentiate itself from its competition. SWOT Analysis of Kate’s Coffee: SWOT Analysis of Good Bean: SWOT Analysis of Dutch Bros: Page 9 Kate’s Coffee Katie Niedermeyer Market Segment Analysis One of the most important aspects of a business is how appropriately they market to the correct group of people. Markets are grouped in sections based off of similar characteristics. If a business correctly identifies their target market, they will see more success and reach its core customers more easily. Target markets are broken into two categories: demographics and psychographics. Demographics are the measurable data about a group of people, for example their age or income level. Psychographics are the immeasurable things, such as values and opinions. The demographics of my target market are directed at 18 through 34 aged HispanicAmerican females with a college degree. These measurable descriptors are characteristics that define the types of people that will be most receptive to purchase coffee. I feel that these characteristics will be my best customers for many reasons. According to SBDCNet, drinkers are 65 percent more likely to have a household income of $100K+. Also drinkers are 70 percent more likely to have a post graduate degree. Forty-two percent of drinkers aged 18-34 purchase their coffee at a coffee shop. According to Connecticut by the Numbers, 76 percent of Hispanic-Americans drink coffee, whereas only 47 percent of African-Americans and 64 percent of Caucasian-Americans drink coffee. Demographics Age: 18-34 Sex: Female Race: HispanicAmericans Income Level: I chose these demographics for my business because of the research that I did. The research showed that Hispanic-Americans drink the most coffee out of other races and that females drink more coffee when compared to males. I also found while researching that the age group that drinks the most coffee is 25-45. Also, research shows that people who make a good income tend to purchase coffee drinks more often than others. 60,000-100,000+ Education: Post Grad Degree The psychographics of my target market are Experiencers, Achievers, and Innovators. Experiencers are young, enthusiastic, and impulsive consumers that spend the majority of their income on fashion, entertainment, and socializing. Achievers are imagefocused and active consumers that prefer high-end products to show peers their success. Innovators are successful people and active consumers that value image. Their purchases reflect their taste for high-end products and services (Strategic Business Insights). Page 10 Kate’s Coffee Katie Niedermeyer Psychographics Innovators: I chose this psychographic for my business because I think it represents the market well. Innovators are active consumers, which connects with the income level of the demographics of my business. Innovators are successful, sophisticated, take-charge people with high self-esteem. Because they have such abundant resources, they exhibit all three primary motivations in varying degrees. They are change leaders and are the most receptive to new ideas and technologies. Innovators are very active consumers, and their purchases reflect cultivated tastes for upscale, niche products and services. Choosing the correct target market for a business is vital for its success. By incorrectly identifying their target market, a business subjects itself to loss of profit and the inability to reach its core customers. Identifying the correct market is an important step in starting a business, and should not be overlooked in the first stages of the business. Location Kate’s Coffee will be located at 26 E Pine St, Central Point, OR 97502. This building is located in the main part of Central Point, situated along the main street running through this city. The landlords of the location are Nathan Barton and Allison Spector. Kate’s Coffee’s competitors range from short to great distances away. The Human Bean is 0.3 miles away, which is very close. The reason that this will work however is because Human Bean only offers drive-thru coffee, while Kate’s Coffee offers customers a relaxing spot to sit and enjoy their coffee. Dutch Bros is 0.6 miles away, Good Bean 5.8 miles away, and McDonald’s is 0.5 miles away. Car traffic is the most needed type of traffic to help this business succeed. Foot traffic is often not common in Central Point, due to the four lanes of traffic going through town. As people drive by Kate’s Coffee, they will be heading into town which means heading to and from work. According to Jackson County Traffic Volume, around 14,000 cars travel on East Pine Street every day, which is great for businesses. Page 11 Kate’s Coffee Katie Niedermeyer Floor Plan This is what the floor plan of Kate’s Coffee will look like. The building is 3040 square feet, with a 40 square foot bathroom and an employee room in the back. Page 12 Kate’s Coffee Katie Niedermeyer Type of Ownership The type of ownership my business would have is Sole Proprietor. This would be best for my business for many reasons. First of all, as the sole proprietor, I would receive complete managerial control. This is useful when compared to a partnership where partners may disagree on certain things. Another benefit to a sole proprietor is the owner gets to keep all of the profits. Another benefit to a sole proprietor is since there are smaller amounts of capital; it is easier to organize your business. Management The type of management that a business has can affect the success of the business greatly. It also impacts the customers and the way they are treated. If a manager can be effective in their job and push their employees towards success, the business will thrive. This section will go over management styles, organization, and salaries for employees. There are three different types of management styles and each has their pros and cons. The first one is participatory style. In this style, the manager gives out individual worker to the employees and rewards for motivation and jobs well done. The second style is directing. In this style, the manager sets specific standards and expectations for their employees and makes the tough decisions. The last style of management is teamwork. In this style, the manager motivates their employees to work together on projects and communicates very well with their staff. The proposed management style of Kate’s Coffee is the teamwork management style. This style was chosen because it allows the employees to engage with each other and pool their knowledge together. Also, it is essential based off of communication, which is crucial when working in a coffee shop. Kate’s Coffee will have one manager that oversees the day-to-day tasks in the shop serve customers alongside the four baristas, which will make and serve drinks and food and handle the customers. The baristas will also be in charge of cleaning the work area and answering any questions the customers may have. Page 13 Kate’s Coffee Katie Niedermeyer The store manager will be making a yearly salary of $29,000, which is based off of their work and participation in the business. The baristas will make minimum wage, which in Oregon is $9.25/ hour. They will each work around 40 hours/week, give or take a few hours. This will total in around a $16,800 yearly salary. Store Manager Barista Yearly Salaries $29,000 $9.25/ hour. 40 hours/week $16,800 yearly Businesses that have a good management style often are more successful. I believe that using a teamwork style management in Kate’s Coffee will prove to be successful and the business will thrive because of it. I see this as the case because coffee shops rely on communication and helping each other, which are the main points of a teamwork style management. Proposed Product The product I am providing is a coffee shop in Central Point, Oregon that offers a relaxing experience while providing high-quality made to order drinks. My product is unique because in this city is there no sit-down coffee shops like I’m offering. This style of coffee shop is in demand in the Rogue Valley because there is a slim number of locally-owned, sit-down shops and none in Central Point. A company’s product is what the company is selling and the product mix is the total number of products that a company sells. The varieties of products that Kate’s Coffee will be selling are made-to-order coffees, teas, hot chocolate, smoothies, and house-made pastries and foods. Products Item: Arabica coffee beans Product Line: Lattes Mochas Americano Breve Tea Frozen drinks Smoothies Hot Chocolate Product Width: Stash Tea Page 14 Kate’s Coffee Katie Niedermeyer Product Depth: Latte- vanilla, caramel, Tea- black, green, herbal, Smoothies- Torani smoothie mix Frozen drinks- frozen lattes, frozen mochas, frozen hot chocolate Suppliers Company Name Stash Tea Kate’s Coffee Supplier List Phone Web Address Number Address 16655 SW 72nd 800-547-1514 http://www.stashtea.com Rating 4 stars Ave Suite 200 Tigard, Oregon Product Offerings 97224 Stash Tea offers many different types of teas including black, oolong, green, white, herbal, and decaf teas. This company allows buyers to purchase online or through a salesperson. Company Name Barista Pro Shop Kate’s Coffee Supplier List Phone Web Address Number Address 5888 Wright Drive Loveland, (970) 4612555 http://www.baristaproshop.com Rating 4 stars CO 80538 Product Offerings Barista Pro Shop is a warehouse that has been serving the coffee industry with thousands of high quality products. They offer premier brands of coffee, tea, smoothie mixes, equipment, and more. They also offer articles, tools, and other information from professionals to help businesses. Company Name Kaldi Gourmet Coffee Roasters Address 278 Raleigh Street Wilmington, NC Kate’s Coffee Supplier List Phone Web Address Number http://www.kaldi.com 910-350- Rating 4 stars 0990 28412 Product Offerings Kaldi Gourmet Coffee Roasters is a wholesale coffee and equipment supplier that specializes in commercial coffee equipment. Page 15 Kate’s Coffee Katie Niedermeyer Equipment Equipment List Piece of Equipment Astoria Pratic Avant Sae 2 Group Automatic $4,785.20 Commercial Espresso Machine Vitamix 1230 Drink Machine Two-Step $517.62 Timer Bunn MHG Multi Hopper Grinder $1,164.90 Astoria Super Jolly E Electronic Espresso $1,435.00 Grinder Commercial Espresso Machine NCR Silver POS Cash Register System $369.95 Coffee Maker36725.0100 BUNN AIRPOT, $253.77 SST 3.8L-6/CASE 27" Refrigerated Countertop Display Case $869.00 Arctic Air AUC48R Under counter/Worktop $1,180.00 Refrigerator Ice-O-Matic ICEU150HW Under counter Half $1,960.53 Cube Ice Maker - 185-lbs/day, Water Cooled, 115v Arctic Air AF23 26.75in Single Section $1,499.00 Reach-In Freezer, Solid Door 115v Nockeby Couch by Ikea $599.99 Radio System $199.99 Hypercom® Optimum T4220 Credit Card $169.99 Machine - Features Ethernet Port and Internal PIN Pad Arctic Air AR23 26.75in Single Section $1,345.00 Reach-In Refrigerator, Solid Door 115v Total $16,348.95 Price Pricing Policies Pricing is a very important concept in the business world. If done incorrectly, it can drastically affect a business. If priced too high, a business will turn away many customers and in turn, loose profit due to the loss of customers. But if priced too low, a business will not make enough profit to stay open, and end up failing. For a business to stay open while maintaining a good amount of customers, they must price their products correctly. I will be using markup pricing to determine the prices of my products. I will use this way of pricing because it is the most common way of pricing used by other retailers and is an understandable way to price products. I will be using the Odd-Even pricing technique along with the Promotional Pricing technique. I will use these ways of pricing because I feel like they work quite well for Page 16 Kate’s Coffee Katie Niedermeyer businesses and customers feel like they’re getting a much better deal when a product’s price is reduced for a short amount of time. My strategy for new product introduction is to use skimming pricing. I will be using this strategy instead of penetration pricing because I feel like I would lose customers if I were to raise the prices of a product after releasing it. Instead I will start out with a higher price, and then lower the price if needed. If a business does price their products correctly, they have a much greater chance of succeeding due to the fact that they won’t lose as many customers and they will maintain a steady income of profit. But, if done incorrectly, a business subjects itself to lose of profit, leading to its closing, or lose of customers. Promotional Strategies Promotion is the only way customers know about a product. Without it, even the best product in the world would not be sold because no one knew about it. There are many different ways to promote a product, ranging from free to costly promotion. A great example of a promotion is the “Got Milk?” campaign. Everyone knows about it and has seen it. I have studied all of the different types of promotional strategies and their pros and cons. The different types of promotional strategies are personal, advertising, publicity, direct marketing, and sales promotions. Personal is any face-to-face contact between the buyer and the seller. Advertising is any paid for content promoting the business’s product, for example TV commercials or an internet ad. Publicity is a press release or news of the product that creates demand for the product. Direct marketing is aimed directly at a target customer asking them to take action. Sales promotions are any displays or price incentives to get customers in the store. The types of promotions my business would use are sales promotions, advertising, and direct marketing. Sales Promotions- My business would use sales promotions to get customers in the know about its customers. One example of a sales promotion that would be used is a punch card. After a customer purchases ten drinks, they get one free cup or 50% off one piece of merchandise. Another sales promotion that would be used is contests. Each month, there would be a contest for who could take the most creative picture using their Kate’s Coffee t-shirt. There would also be a theme each month. For example, one month the theme would be travel, which means who can take the most creative picture while traveling in the Kate’s Coffee t-shirt. Advertising- After opening the business, I would pay for advertising for the business. I would advertise through the internet and the radio, where we would get the most response. I wouldn’t advertise on TV’s right away because it would require a commercial, which would cost more money than running an advertisement on the internet or radio. Page 17 Kate’s Coffee Katie Niedermeyer Direct Marketing- The last promotion that I would use for my business would be direct marketing. This consists of advertising directly to a target customer that asks them to take action. For my business, this would include asking the target customer to visit the store location and send coupons like 10% off one 16 oz. drink or 20% a purchase of one 16 oz. drink and a food item. It is very important for a business to implement effective promotional strategies. Without them, a business will not be able to inform customers about its product. With the promotional strategies that I chose for my business, I feel that I will be able to reach my core customers and promote my product to its greatest potential. Sales Forecast Company Kate’s Coffee Dutch Bros The Good Bean Human Bean McDonald’s Mellelo’s Coffee Estimated Monthly Spending Total Target Market Population % of Market Share 13% % of Target Market 7,139 10% Estimated Sales Estimated Earning 713 $356,950 $178,475 30% 12% 16,475 6,590 1,647 659 $823,750 $329,500 $411,875 $164,750 25% 13,729 1,372 $686,450 $343,225 8% 12% 4,393 6,590 439 659 $219,650 $329,500 $109,825 $164,750 $50 54,919 I derived these estimated earnings by first dividing up the market among my competitors and my business. I then multiplied that percentage by the total target market population and found the amount of customers each would receive. Since 10% of your customers purchase 90% of your product, I took ten percent of the amount of customers for each business. I then determined that the estimated monthly spending would be $50. To find the estimated sales, I multiplied $50 by the amount of customers. The estimated sales were then divided by two since businesses only make about 50% of their potential profits. Page 18 Kate’s Coffee Katie Niedermeyer Building Costs Financing Conclusion Kate’s Coffee is a coffee shop unique to Central Point, Oregon. Because Kate’s Coffee is the only coffee shop in this location that offers customers seating in a relaxing environment, it will draw in a large crowd of people. After researching the valley and determining our target market, Kate’s Coffee selected Central Point as the location for opening our business. Central Point offers a large amount of traffic in a small town, offering the shop large amount of publicity. I am very confident in this business and eager to watch it succeed. Page 19 Kate’s Coffee Katie Niedermeyer Bibliography "3.13. Minimum Wage." (n.d.): n. pag. Oregon Minimum Wage. Web. "American FactFinder." Community Facts. N.p., n.d. Web. 29 May 2015. "Barista Pro Shop Business." Coffee Supplies For Your Cafe or Business. N.p., n.d. 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All Your Coffee Shop Equipment Needs at Kaldi.com. N.p., n.d. Web. 24 May 2015. "Working Americans." Statista. N.p., n.d. Web. 29 May 2015. Page 21 Kate’s Coffee Katie Niedermeyer Appendix Selection Letter Kate’s Coffee Katie Niedermeyer 4178 Sunland Avenue Central Point, OR 97502 (541) 727-2657 April 2, 2015 Mr. Frances Hedge SBA Loan Officer Bank of America 845 N. Highland Street Medford, OR 97501 Dear Mr. Hedge: I have a great idea for a business and am very hopeful about its success. My plan is for a sit-down coffee shop in the city of Central Point, OR that serves coffee, tea, and pastries, and I am interested in discussing financial options. Page 22 Kate’s Coffee Katie Niedermeyer Many people nowadays start their mornings with a cup of coffee or tea but still enjoy relaxing while doing so. Other coffee vendors in town don’t offer their customers the opportunity to sit down and drink their coffee. My business idea differs from these other businesses by offering customers high quality, made-to-order drinks with a relaxing, sit-down environment to spend their mornings. I am very hopeful about this idea and motivated to make it succeed. I look forward to further discussing my ideas with you, and would like to schedule a meeting. You can reach me at my email [email protected] or at my phone (541) 727-2657. Thank you for your time and consideration. Print Ad Page 23 Kate’s Coffee Katie Niedermeyer Business Card Page 24 Kate’s Coffee Katie Niedermeyer Logo Page 25