2013 UMW CSR Report - UMW Holdings Berhad

Transcription

UMW HOLDINGS BERHAD
CORPORATE SOCIAL RESPONSIBILITY REPORT 2012/13
Page
CONTENT
ABOUT THIS REPORT
PGCEO'S MESSAGE
BEYOND BOUNDARIES
UMW STRUCTURE
AWARDS RECEIVED
EDUCATION
ENVIRONMENT
COMMUNITY DEVELOPMENT
ABOUT THIS REPORT
This report is divided into 3 main sections – Education, Environment and Community Development.
These are the 3 main causes that we support through a variety of Corporate Social Responsibility
activities. In supporting these causes, we take into account the needs of all our stakeholders - in the
Marketplace, the Workplace and the Community.
This report is a supplement to UMW Group’s 2012 Annual Report and is an update to our previous
CSR reports.
This report reviews UMW’s key Corporate Responsibility initiatives from the period of January 2012
to December 2012. We have also included news from the first half of 2013, where data was available.
The report covers the entire UMW Group, and those subsidiaries that are included in Group consolidated financial statements. Focus is given to the Automotive Division’s environmental performance,
as it is the Group’s largest profit contributor and accounts for a significant portion of our physical
assets and workforce.
In putting together this report, we have endeavoured to provide information that is reliable, clear
and relevant.
We encourage readers to tell us your views on our approach to CSR and to make suggestions for the
development of our CSR programmes.
Comments and suggestions can be directed to:
Zalina Zainal Abidin
UMW Corporation Sdn Bhd
Corporate Communications Division
Jalan Utas 15/7
40915 Shah Alam
Selangor Darul Ehsan
Malaysia
Tel: +60 3 5163 5046
Fax: +60 3 5512 8208
Email: [email protected]
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PGCEO’S MESSAGE
we hope to not only fuel the human capital needs
of our rapidly growing Oil & Gas Division, but
further address the shortage of skilled Malaysian
drilling personnel and support the national
objective of transforming Malaysia into an Oil &
Gas learning hub for the Asia Pacific region.
Dear Stakeholders,
In terms of financial performance, the year 2012
was a big one for the UMW Group – not only did
we record our 12th record performance since
becoming a public-listed company, but for the
first time in our 95-year history, Group PBT rose
to hit the RM 2 billion mark!
Of course, they say that money alone can’t buy
happiness. What our consistent financial success
does is put the UMW Group in a strong position
to give back to our stakeholders - in so many
ways. Our shareholders are able to enjoy satisfying
returns on their investment; our facilities can be
further upgraded to better serve customers; and
our hardworking employees can enjoy better
remuneration, rewards and benefits. Financial
success means that we are also able to continuously support the causes that we are passionate
about – Education, the Environment and
Community Development. This is what gives our
success its feel-good factor – the ability to create
true value above pure financial returns.
As an international conglomerate with strong,
Malaysian roots, UMW remains committed to
enhancing the Nation’s social and economic
development, and boosting its competitiveness
in the global arena. Investing in education and
training programmes is a big part of that
commitment. In June 2012, we signed an MoU
with PETRONAS Technical Training Sdn Bhd to
establish Malaysia’s first, national Oil & Gas
drilling academy of its kind. With this academy,
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We understand, at the same time, the need to
balance financial and economic growth with our
responsibility - as citizens of this planet - to
protect our natural environment. As such in 2012,
we continued to enhance environmental
management measures at our automotive
manufacturing plant and succeeded in reducing
energy usage, water consumption, as well as
scheduled waste and VOC trend. This is despite
production volume increasing by 32% over the
previous year.
Speaking of balance, I am proud to say that
UMW employees too seem adept at balancing
their duties at work, with their duties as members
of the community. Since June 2009, our employeevolunteers have collectively contributed over
11,700 hours to various social, environmental and
charitable activities. The year 2012 saw the UMW
Community Champions work on several projects
with the disabled community. And on such
projects, we found that we had as much to
receive as we had to give. Our friends from the
disabled community taught us many valuable
lessons on overcoming obstacles; physical and
mental barriers. They helped us gain an even
deeper understanding of what it means to go
Beyond Boundaries – which is of course, the
UMW Group’s rallying call.
Our journey Beyond Boundaries is far from
over. We have only just begun. Guided by our
core values of being Honourable, Unshakeable,
Vibrant and Pioneering, it is truly the UMW
Group’s hope to continue scaling greater heights
and create greater value for all of our stakeholders.
Datuk Syed Hisham Syed Wazir
President & Group CEO
BEYOND BOUNDARIES®
IS BOTH A JOURNEY, AND A GOAL.
“
BEYOND BOUNDARIES®
IS OUR COMMITMENT TO
REACHING GREATER HEIGHTS
OF SUCCESS.
THE ROAD MAY BE LONG,
THE CLIMB MAY BE STEEP BUT WITH AN
HONOURABLE,
VIBRANT,
UNSHAKEABLE AND
PIONEERING SPIRIT;
WE ARE CONFIDENT OF
COMING OUT ON TOP.
”
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AWARDS RECEIVED
YEAR COMPANY’S NAME
AWARD RECEIVED
2013 UMW Holdings Berhad
• The Edge-BRC Highest Profit Growth
Company Award(Consumer Products)
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AWARD PROVIDER
The Edge Billion Ringgit Club
(BRC)
AWARDS RECEIVED
YEAR COMPANY’S NAME
AWARD RECEIVED
2012 UMW Corporation Sdn Bhd
• Best Contractor Performance
Petronas Carigali Sdn Bhd
• KLMCC 2012 MBA International Excellence
Award
Kuala Lumpur Malay Chamber
of Commerce (KLMCC)
UMW Toyota Motor Sdn Bhd
AWARD PROVIDER
Asian Auto Fuel Efficiency
Hybrids
• 1st place - Lexus CT200h (NEW) (3.8L/100km) Awards 2011
• 2nd place - Toyota Prius 3rd Generation
(3.9L/100km)
Luxury Family Cars
• 1st place - Toyota Altis 1.8L 7-Speed
(5.5L/100km) winner since 2009
Luxury SUV’s
• 1st place - Lexus RX Hybrid (6.3L/100km)
Compact MPV’s
• 3rd place - Toyota Avanza 1.5L (7.1L/100km)
Premium SUV’s
• 3rd place - Toyota Fortuner 2.7L Diesel (NEW)
(8.3L/100km)
• Toyota Altis - Best Passenger Car (Compact)
• Toyota Hilux 3.0G - Best pick-up truck
Shell V-Power Autoworld Car
of the Year Awards 2011
• Gold (Automotive)
Putra Brand Awards
• Toyota Hilux - Pick-up truck of the year
• Toyota Vios - Value for money COTY
(1.3L and above)
Frost & Sullivan
Malaysian Excellence Awards
Lubetech Sdn Bhd
• ISO 14001:2004
Bureau Veritas Certification,
Malaysia
KYB-UMW Malaysia Sdn Bhd
• MODENAS Best Vendor Multi-National
Category
MODENAS
• Oustanding Delivery Performance 2011
Toyota Supplier’s Club
• Proton 2011 Certificate of Compliance (Grade Proton
A Manufacturing Process Audit Criteria)
• Hong Leong Yamaha Top Vendor Award 2012 Hong Leong Yamaha Motor
Sdn Bhd
Assembly Services Sdn Bhd
• KYB Global Kaizen Award 2011 Silver Prize
KYB Corporation Japan
• Initial Quality Survey (IQS) #1 - HILUX
J.D. Power Asia Pacific
UMW Equipment & Engineering • 2011 TMHI Sales Award
Pte. Ltd., Singapore
• 2011 TMHI Parts Award
UMW Standard Drilling
• Safety Excellence – 1 Year without Lost Time
Sdn. Bhd.
Incident (LTI)
UMW Industries (1985) Sdn Bhd • Toyota CS Excellent Award 2011
• Platinum Club Membership Status in the
TMHI Premier Club Recognition Programme
Toyota Material Handling
International
International Association of
Drilling Contractors (IADC)
Toyota Material Handling
International
• Tennant SEAT Export Distributor of the Year Tennant Company
for 2011
Toyota Boshoku UMW Sdn Bhd
Automotive Industries Sdn Bhd • Best Cost Improvement Award
• Supplier Zero Defect Programme, Silver Award Proton Berhad
Total Logistic Services
• Best Performance Award 2011
(3rd party Logistic for PERODUA)
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EDUCATION - Overview
Our Commitment
• To secure a better future for all by
investing in education today
Our Philosophy & Approach
• Foster a culture of life-long learning
• Encourage continuous pursuit of
excellence
• Put theories into practice and translate
positive thoughts into positive actions
Our Programmes & Activities
Pre-School
• Toyota Traffic Tots
Primary School
• UMW-PINTAR Programme
Secondary School
• UMW-PMR Clinic
• Environmental Education (refer to
Environment section of this report)
Undergraduates
• UMW Scholarships
Fresh Graduates
• SL1M-UMW: Graduate Enhancement
Programme
• Management Trainee Programme
Employees, Customers & Beyond
• Executive Diploma in General
Management
• UMW-INSTEP Drilling Academy
• Health, Safety & Environment
training for employees and
customers (refer to Annual Report)
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EDUCATION
Toyota Traffic Tots
What is Toyota Traffic Tots?
What is the motivation behind this
programme?
Toyota Traffic Tots is an extension of UMW Toyota
Motor’s larger Road Safety Programme and was
initiated to educate pre-school children on how to
become good pedestrians and good passengers.
Over the years, we hope that these children will
grow to also become safe, courteous and conscientious drivers.
As an automotive company, UMW Toyota Motor
realises that with the rising number of vehicles on
the road, safety has become a critical issue. We are
fully supportive of the government’s efforts in
reducing the number of road accidents and
fatalities. Thus, the Toyota Traffic Tots Programme
is working closely with the Ministry of Transport
and Smart Reader Worldwide Sdn. Bhd. to reach
preschool children throughout Malaysia.
How does the Toyota Traffic Tots Programme work?
The Toyota Traffic Tots module contains 10
lessons that are taught for 1 hour each month,
from March to November.
Teachers at participating preschools are provided
with a teaching kit by UMW Toyota Motor.
What does the future hold for Toyota
Traffic Tots?
For 2013, we plan to bring the programme to 20
Smart Reader Kids centres, followed by another
20 in 2014.
Who were the participants of Toyota
Traffic Tots 2012?
A total of 300 children from 10 Smart Reader Kids
centres were directly involved in the pilot year of
the Toyota Traffic Tots Programme.
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EDUCATION
UMW-PINTAR Programme
What is the PINTAR Programme?
PINTAR is short for Promoting Intelligence,
Nurturing Talent and Advocating Responsibility.
The programme is a collaborative effort by
Government-linked companies (GLCs) to assist
children from low-income families achieve
improvement in their academic performance as
well as in character building. We believe in the
importance of education as a way out for these
children from their current socio-economic
condition. Participating companies “adopt” primary
or secondary schools from across Malaysia and
work directly with the affected children from these
schools.
Please elaborate on UMW’s resource
commitment and involvement in the
PINTAR Programme.
Please list the schools adopted by UMW
in 2012, under the PINTAR Programme.
1. SK Pasir Panjang
(Port Dickson, Negeri Sembilan)
2. SK Sungai Selisek
(Kuala Kubu Baru, Selangor)
3. SJK (C) Perkampungan Berapit
(Seberang Prai, Pulau Pinang)
4. SK Sitiawan
(Manjung, Perak)
5. SK (A) Kampung Busut Baru
(Banting, Selangor)
6. SK (A) Bukit Cheding
(Banting, Selangor)
7. SJK (T) Ladang Sungai Choh
(Rawang, Selangor)
UMW has been involved in the PINTAR Programme
since 2007. Each primary school – a mixture of
National and Vernacular - is “adopted” for a period
of 3 years.
We allocate a budget of approximately
RM300,000 each year to support our adopted
schools. The funds are used:
• To conduct motivational workshops for
students, as well as teachers and parents
• To conduct tuition classes for core subjects
• To purchase additional educational materials
and equipment required by schools
• To organise educational visits to universities
and other sites of interest (eg: Pusat Sains
Negara, Kidzania, various museums)
• To reward students for academic excellence.
The top students - in Standards 4, 5 and 6 - of our
adopted schools are rewarded with RM300 each.
From 2007 – 2012, the
UMW PINTAR Programme
has benefitted a total of
11 Primary Schools and
close to 12,000 students
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How did UMW’s adopted schools
perform in the 2012 UPSR examinations?
We’re proud to say that 4 of our adopted schools
showed an improvement in their academic
performance:
School
School UPSR
Results
(% Pass)
2011 2012
%
increase
SK Pasir Panjang
61.7
84.7
23.0
SK Sungai Selisek
60.9
62.5
1.6
SK Bukit Cheding (A)
21.4
33.3
11.9
SK Sitiawan
86.5
92.8
6.3
EDUCATION
…. And congratulations to
SK Bukit Cheding (A) for
winning the PINTAR Battlebot
Challenge 2012 (National Level) !
The PINTAR Battlebot Challenge requires students
to use their science, mathematics and technology
know-how to build a vehicle / robotic structure
using LEGO pieces, which will go on to “battle”
structures built by other teams. The most creative
and strongest robot is named the winner. UMW is
so proud of our adopted school, SK Bukit Cheding
(A) for beating more than 300 teams to emerge as
National Champions of the PINTAR Battlebot
Challenge 2012. The SK Bukit Cheding (A) team
was presented with an additional reward of RM
250 each from UMW for their winning effort.
This is the second time a UMW-adopted school
has won the Battlebot Challenge. The 2011 Challenge was won by SK Sitiawan. Well done, team!
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EDUCATION
UMW PMR CLINIC
What is the UMW PMR Clinic?
The UMW PMR Clinic is a new CSR programme
introduced in 2012. The objective of the intensive,
week-long clinic is to transform academically
average students into excellent students for the
PMR examination.
The clinic focused on 3 core subjects – English,
Science and Mathematics, with UMW bearing the
full cost of the programme.
The facilitators for Science and Mathematics were
high-performing school teachers specially selected
by Pejabat Pelajaran Daerah Petaling Perdana
(PPED). For English, we worked closely with the
New Straits Times.
The 2012 UMW PMR Clinic was hosted at SMK
Seksyen 16, Shah Alam.
Who were the beneficiaries of the 2012
UMW PMR Clinic and how were they
selected?
We chose to focus on students from schools in
Shah Alam as this is where our headquarters, as
well as a significant number of our operations are
located. We sought the assistance of Pejabat
Pelajaran Daerah Petaling Perdana to identify the
appropriate schools. They were:
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
IX.
X.
SMK Seksyen 16
SMK Seksyen 27
SMK Seksyen 24
SMK Seksyen 24(2)
SMK Taman Sri Muda
SMK Subang
SMK Subang Bestari
SMK Seksyen 11
SMK Seksyen 19
SMK Seksyen 18
A total of 100 students from the above schools
attended the 2012 UMW PMR Clinic, along with 4
children of UMW employees.
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EDUCATION
UMW Annual Scholarship Awards
Tell us a little about the history
of the UMW Annual Scholarship
Awards.
The UMW Annual Scholarship Awards was first
incepted in 2005, as a way of supporting
high-achieving undergraduates from lower-income
families.
To-date, UMW has invested nearly RM 1 million in
the university education of nearly 150 scholars.
Who does UMW award scholarships to?
Our scholars are regarded as potential future
talents to strengthen UMW’s leadership pipeline.
As such, aside from evaluating family income and
financial need, we look for candidates with qualities and interests that best reflect the Group’s
core values, ambitions and business.
Some of the general criteria that scholarship
candidates should meet include:
• possessing an excellent
academic and extra-curricular
track record
• enrolled at a Malaysian
university
• pursuing a degree in
engineering, accounting/
finance or business
administration
21 UMW Scholarships
were awarded to
deserving undergraduates
in 2012
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EDUCATION
SL1M-UMW: Graduate Enhancement Programme (GEP)
What is this programme about?
What are the objectives?
The SL1M-UMW: Graduate Enhancement Programme
or GEP, provides an opportunity for young, unemployed/
underemployed Malaysian university graduates to gain
valuable on-the-job experience and exposure at UMW,
while enhancing their soft skills and employability.
The programme is carried out under the Skim
Latihan 1 Malaysia (SL1M) umbrella - a collaborative
effort between the Malaysian Government and
Government-Linked Companies (GLCs) to reduce
unemployment rates.
What basic requirements do applicants
have to meet?
How is the selection process?
In order to be eligible for the
programme, applicants must
firstly,
• possess a degree or
equivalent in the field of
Engineering/ Business
Administration / Finance/
Marketing /International
Business /Economics;
with a minimum 2.5 CGPA
• be below 27 years of age
• be unemployed, or underemployed, for a minimum of
6 months
• be willing to be attached to
various subsidiaries within the
UMW Group in Shah Alam/
Kuala Lumpur.
Short-listed applicants undergo a rigorous 2 - Level
interview process - first, with a panel of interviewers
from UMW Group Human Resource, followed by a
panel of interviewers from the Company, Division or
Department most suited to the applicant’s qualifications and abilities. We want to ensure, as best as we
can, that opportunities are given to graduates who
genuinely want to improve themselves, who are
open to new experiences, and are willing to give
their 110% to the programme.
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What is the framework of SL1M: UMW
(GEP)? How does it work and what are
the modules?
SL1M:UMW (GEP) is a 2 + 6 months programme
and we have aligned the framework/modules with
the guidelines provided by the SL1M secretariat
and tackle areas that fresh graduates are lacking in.
The first 2 months consist of classroom-based
soft-skills and functional skills training. Lessons
include:
•
•
•
•
•
•
Interpersonal Skills & Rapport Building
Creative & Analytical Thinking, Decision Making
Sales, Marketing & Negotiation Skills
Work Ethics, Professional Grooming & Etiquette
Communication and Presentation Styles
Organisational Adaptability
This is followed by 6 months of on-the-job training,
where SL1M:UMW (GEP) trainees can begin to
apply everything they have learnt in the classroom,
on real work situations, and translate that into
positive results.
All trainees receive a monthly allowance from
UMW to cover basic living expenses throughout
their time in the programme.
How many people have benefitted from
SL1M : UMW (GEP)?
What is the success rate?
The first batch of SL1M:UMW (GEP) trainees – 40
people - came on board in September 2011 and
completed their on-the-job training with us in May
2012.
75% of Batch 1 trainees secured permanent jobs
during / upon completion of the programme, with
17 of them being absorbed as permanent employees
of UMW.
The second batch of trainees
– consisting of 39 individuals
– underwent the programme from May 2012 to
January 2013. Upon completion, 14 were absorbed
as permanent employees of UMW while another
12 secured permanent employment in other
organisations.
EDUCATION
UMW Management Trainee Programme (MTP)
UMW’s Management Trainee Programme
or MTP is seen as an integral part of the
Group’s talent and leadership pipeline,
aimed at providing a solid foundation, for
dynamic, fresh graduates to acquire
business and behavioral skills of high
performing professionals. In fact, many
of the leaders in UMW today are alumni
of the Group’s Management Trainee
programme
How are Management Trainees
(MTs) selected?
As MTs are placed on the career fast-track, we
look for candidates that we feel are able to keep
up with the pace. MTs should possess:
• a Bachelor’s Degree with a CGPA of 3.3 or
higher – to show that they are keen on learning
• an excellent track record in extra-curricular
activities – to show that they are willing to go
the extra mile.
Candidates’ communication skills are put to the
test in 2 rounds of interviews with us. In previous
years, MTP candidates were interviewed by Group
Human Resource personnel and their prospective
line managers only.
Starting from 2012, Top Management (Executive
Directors) themselves conduct the final interview,
before a candidate is offered a place in the
programme.
How is the MTP structured?
MTP is structured in two phases. In the first phase,
we provide trainees with 2 months of intensive
soft-skills training.
MTs are also sent for a challenging, 2-week
Corporate Warrior outdoor course at the Outward
Bound School in Lumut, Perak. The course is
aimed at building physical and mental strength.
The 2nd phase involves a special project that MTs
must develop together, over the course of a year
and they are expected to present the final result
to Senior Management.
In tandem with the programme, MTs will have
daily opportunities to apply all that they have
learnt in a wide variety of real work situations,
befitting that of an executive. Each MT is also
assigned an Executive Director as their personal
career coach.
From 2008 to 2012, a
total of 63 young men
and women have NOT
ONLY graduated from
our Management Trainee Programme, BUT
have also continued to
develop and progress to
higher positions within
the UMW Group.
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EDUCATION
Executive Diploma in General Management (EDGM)
What is the Executive Diploma in
General Management?
The EDGM programme, first launched in 2007, is a
fully-sponsored diploma programme offered to
talented UMW supervisors and executives who
may not have had the chance to receive a tertiary
education previously, or those who possess
qualifications that are not in line with their current
job scope.
How many employees have graduated,
and benefitted from the EDGM
programme?
From 2007 – June 2013, we have proudly seen 85
employees graduate with their Executive Diploma
in General Management.
Another 25 is set to earn their scrolls in November
2013.
The part-time diploma programme takes 9 – 12
months to complete and is conducted by SEGi
University College. The programme has 8 modules
and they are:
1.
2.
3.
4.
5.
6.
7.
8.
Human Resource Management
Principle of Marketing
Financial Management
Negotiations & Decision Making
International Business
Business Management
Business Research
Special Graduation Project
The Diploma is jointly awarded by SEGi University
College & UMW.
How much has UMW invested in the
EDGM programme to date?
From 2007 – June 2013, we have invested approximately RM 1.5 million in the EDGM programme.
This amount includes employees’ tuition fees,
“residential study package” for participants based
outside the Klang Valley and other educational
materials/ learning needs.
Is there a maximum age for enrolment in
the EDGM programme?
We believe in fostering a culture of life -long
learning so there isn’t an age -limit per se.
Employees from 28 to 55 years old have enrolled
and graduated from the programme. Participants
must have completed a minimum of 1 year of
service with UMW, and be willing to stay on with
us for 3 more.
16
EDUCATION
UMW-INSTEP Driling Academy (UIDA)
On 28 June 2012, UMW Oil & Gas Corporation
signed a Memorandum of Understanding with
PETRONAS’ training arm, PETRONAS Technical
Training Sdn. Bhd. (PTTSB) / Institut Teknologi
Petroleum PETRONAS (INSTEP) to establish
Malaysia’s first national Oil & Gas drilling academy
of its kind.
there, they will climb the learning ladder until they
graduate as certified, professional, Drillers, or
perhaps, as Toolpushers in the future.
Trainees can expect a programme curriculum that is
holistic, practical-based and aligned to that of the
Offshore Petroleum Industry Training Organisation
(OPITO), which has for over 30 years, been the
global Oil & Gas industry’s focal point for skills,
learning and workforce development. The Academy
will also aim to be recognised, and for its courses to
be certified, by the International Association of
Drilling Contractors (IADC) and the International
Well Control Forum (IWCF).
What are the respective
contributions of UMW and
What is the objective of the UIDA? INSTEP to UIDA?
• To address shortage of skilled Malaysian drillers
and drilling personnel, as the majority of local
positions are currently filled by expatriates
• To fill the competency gap between local and
international drillers
• To support UMW Oil & Gas’ and PETRONAS
human capital and workforce development needs
• To support the national objective of transforming
Malaysia into an Oil & Gas learning hub for the
Asia Pacific region.
Who can enroll in the UMWINSTEP Drilling Academy?
The UMW-INSTEP Drilling Academy will be opened
to UMW employees, PETRONAS employees, other
drilling contractors and the public, at large.
What type of courses will UIDA
offer?
There will be 3 types of programmes on offer:
I. a full-time, structured Professional Driller
training programme
II. short specialised drilling courses
III. certification programmes
Those enrolled in the full-time, structured training
programme will begin at the most basic level of the
drilling industry - which is the Floorman - and from
UMW will be bringing our experience and expertise
in drilling operations to the table. We will also
further provide state-of-the art simulators, as well
as an actual rig so that trainees will have ample
opportunity to apply knowledge acquired in the
classroom in real life.
The academy will leverage on INSTEP’s vast wealth
of experience in providing technical training for
current and future employees of the PETRONAS
Group of Companies, as well as other large, multinational Oil & Gas players operating in the country.
Trainees will also have the use of INSTEP’s campus
facilities in Terengganu, Malaysia.
When will UIDA be up and running?
Short courses are already being offered under this
UMW and PTTSB training partnership. The first –
an IADC-accredited short course on Surface Blow
Out Preventer (BOP) – was conducted in late
2012/ early 2013. The course was specifically
developed for crews on jack-up rigs, and this is
highly relevant to UMW Oil & Gas as it is currently
the owner and operator of 3 such rigs. The course
saw the participation of 14 UMW employees and
they were joined by 5 participants from PETRONAS Carigali and 1 from INSTEP. We expect the
UMW-INSTEP Drilling Academy to be fully
operational by 2014.
17
ENVIRONMENT - OVERVIEW
Our Commitment
• To balance the need for financial &
economic growth with our responsibility
to protect our natural environment
• Awareness, education & knowledgesharing as the first step
• Regular monitoring and tracking of the
direct impact of our operations
• Continuously enhance energy efficiency
and promote better management of
resources
• Adopt international environmental
standards
Our Environmental Education
Programmes
Considering that Man best learns from his
own experience, our environmental education programmes take learning beyond the
classroom walls and are packed full of
hands-on activities.
•
•
•
•
Toyota Eco Youth
UMW River Hunt
UMW Eco Camp
Annual UMW Mangrove Tree Planting in
Sg. Pelek
• Gotong Royong at Bukit Melawati
Minimising Environmental
impact of Our Operations at
Assembly Services Sdn Bhd
(ASSB) – 2012 Highlights
Despite an increase in production activities
and manpower in 2012, ASSB managed to:
• Reduce scheduled waste by 92%
• Reduce water consumption by 24.4%
• Reduce energy consumption by 4.5%
(all compared to 2011 results)
18
ENVIRONMENT
Toyota Eco Youth (TEY)
What is Toyota Eco Youth and
how did it all begin?
The Toyota Eco Youth (TEY) is an environmental
education programme and a competition. It
challenges schoolchildren to solve environmental
issues within their community, using Toyota’s
8-Step Problem Solving Methodology.
(Toyota’s simple but strict 8-step Problem Solving
Methodology has long been used in its business
operations globally as the standard procedure for
tackling problems.)
TEY was conceived in 2001 by UMW Toyota Motor
in collaboration with the Ministry of Education.
TEY rocketed to full national level in 2002, with 16
secondary schools from each state in Malaysia
(including Federal Territories) signed on.
Past TEY projects were focused on environmental
efforts within school grounds. Starting from 2011,
TEY efforts have grown to involve the entire local
community surrounding participating schools.
Over the years,
UMW Toyota Motor
has spent close to
RM 5 million
on the programme.
A total of 162
schools have
participated in the
programme to date.
How does the Toyota Eco Youth
Programme work?
TEY runs for 8-months each year and involves the
following activities:
Participating teams are introduced to
Toyota’s 8-Step Problem Solving
Methodology which will help them assess
existing environmental issues within
their community.
Teams then submit their findings/ project
proposal to the organising committee.
Committee visits school to verify findings
and guide the teams on moving forward.
Each team is granted RM2000 by UMW
Toyota Motor to carry out their projects.
Teams are expected to provide regular
project updates / progress report
through a blog. At the 4 month mark of
project implementation, on-site judging
takes place.
Finally a grand convention is held where
all teams gather to present and exhibit
their best work. The winners are then
revealed and rewarded.
19
ENVIRONMENT
Who were
the winners of
Toyota
Executive Diploma in General
Management
(EDGM)
Who were the participants of
Toyota Eco Youth 2012?
The following schools were involved in Toyota Eco
Youth 2012:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
20
SMK Air Putih
SMK Lajau
SBPI Gopeng
SMK St Mary
SMK Machang
SMK Tun Abang Haji Openg
SMK Pendamaran Jaya
SMK Tengku Intan Zaharah
SMK Seri Tanjong
SMK Arshad
SMK Putrajaya Presint 18 (I)
SMK Yan
SMK Tinggi Kluang
SMK Tinggi Bukit Mertajam
SMK Dato’ Sheikh Ahmad
SMK Taman Semarak Nilai
(Pahang)
(Labuan)
(Perak)
(Kuala Lumpur)
(Kelantan)
(Sarawak)
(Selangor)
(Terengganu)
(Melaka)
(Sabah)
(Putrajaya)
(Kedah)
(Johor)
(Pulau Pinang)
(Perlis)
(N. Sembilan)
Eco Youth 2012 and what did
they receive from UMW Toyota
Motor?
For Overall Performance
• First Prize : RM 7000
(recipient: SMK Tinggi Bukit Mertajam)
• Second Prize: RM 5000
(recipient: SMK Tun Abang Haji Openg)
• Third Prize: RM 3000
(recipient: SMK Lajau)
• Fourth Prize: RM 2000
(recipient: SMK Air Putih)
• Fifth Prize: RM 1000
(recipient: SMK Taman Semarak Nilai)
Special Categories / Novelty Prizes
• For Best Website: RM 1000
(recipient: SMK Tinggi Bukit Mertajam)
• For Best Presentation: RM 1000
(recipient: SMK Arshad)
• For Best Exhibition: RM 1000
(recipient: SMK Tinggi Kluang)
ENVIRONMENT
UMW Mangrove Tree Planting at Sg. Pelek, Sepang
The annual UMW Mangrove Tree Planting
programme was held in Sg. Pelek, Sepang in
December 2012. The Community Champions
planted 1000 mangrove tree saplings in the area,
in addition to the 1500 trees previously planted
in 2011.
The programme was held in collaboration with
Jabatan Perhutanan Negeri Selangor and the
Malaysian Nature Society (MNS).
2500 Mangrove Trees
planted by UMW in
Sg. Pelek, Sepang
(2011 & 2012)
“Gotong-Royong” (Litter Cleanup) at Bukit Melawati
In June, the UMW Community Champions
together with Majlis Daerah Kuala Selangor
(MDKS) conducted a “gotong-royong” (litter
cleanup) at Bukit Melawati - a site of historical
significance as well a key tourist attraction in the
state of Selangor. Family members of our
Community Champions were also invited to join
the day of good deeds and good fun. About 40kg
of litter was collected during the programme.
21
ENVIRONMENT
UMW River Hunt
The UMW River Hunt Programme was held in
February at Commonwealth Forest Park, Selangor.
The children of Rumah Amal Siraman Kasih were
invited to participate in the programme where
they were taught water quality-testing methods
and the importance of caring for our rivers.
Helping to facilitate the programme were the
UMW Community Champions, representatives
from Jabatan Hutan Negeri Selangor and Lembaga
Urus Air Selangor (LUAS).
UMW Eco Camp
The UMW Eco Camp was held for 3 Days and 2
Nights at Forest Research Institute Malaysia
(FRIM) in November 2012 as an opportunity for
underprivileged children to learn about forest
ecology in a fun, outdoor environment. A total of
34 children from two shelter homes in the Klang
Valley participated in the programme.
The UMW Community Champions and Nature
Education Centre (NEC) acted as facilitators.
22
ENVIRONMENT
2012 Environmental Performance
– Assembly Services Sdn Bhd (ASSB)
Assembly Services Sdn Bhd (ASSB) manufactures/
assembles selected Toyota and Hino vehicles. In
2012, production volume at the plant increased
by 32% over the previous year. We made every
effort however, to ensure that the plant’s overall
impact on the environment did not increase
along with it.
Environmental Performance
Data – At a Glance
Item
Unit /
Year
2011
% of
Decrease
(-) /
2012
Increase
(+)
Energy Usage
GJ/unit
14.74
14.08
- 4.48
g/m2 52.70
52.68
- 0.04
VOC Trend
Scheduled Waste kg/unit
2.26
0.18 - 92.04
General Waste
kg/unit
5.54
6.53 + 17.87
Water Usage
m3/unit
6.30
4.76 - 24.44
What measures were taken in
2012 to decrease energy usage?
We continued to make improvements / enhancements to energy saving measures taken the year
before. This includes conducting regular energy
audits to eliminate non-essential lighting, improving compressed air efficiency as well as optimising
production processes and equipment.
What actions led to a 24%
decrease in water consumption?
Data shows that there was a
significant decrease in Scheduled
Waste from 2011 to 2012.
How was this achieved?
We introduced recycling of certain scheduled
wastes such as paint and Industrial Effluent
Treatment System (IETS) sludge.
What is the reason behind the
increase in General Waste at the
plant?
The increase in General Waste is proportionate to
the increase in manpower at the plant in 2012. We
will endeavour to reduce this figure in the future
through continuous promotion of the 3R principle
– Reduce, Reuse, Recycle – to all employees.
In our 2011 CSR report, recycling treated water
from the Industrial Effluent Treatment System
(IETS) for production was mentioned as one of our
future environmental management plans. We
successfully implemented this measure in 2012.
23
COMMUNITY DEVELOPMENT - OVERVIEW
Our Commitment
• To share our success with the communities
where we operate by contributing our skills
and resources to worthwhile causes and
those in need, regardless of race, religion,
colour or creed.
• Encourage active involvement from all
employees and engage the local community
• Balance requests for one-off donations
and immediate relief with integrated CSR
programmes that provide sustainable,
long-term benefits
• Areas of public policy / interests where a
broad consensus has been identified
Partnership with MERCY Malaysia
• In its 4th consecutive year
• UMW has provided over RM 2 million in
funding for community health programmes
and disaster relief
• One of the first corporations to establish
an Employee Payroll Giving Scheme to
benefit MERCY Malaysia (effective 2012)
21st Toyota Classics featuring
the Vienna Chamber Orchestra
• Proceeds from ticket sales and corporate
donations amounted to RM 320,328
Beneficiaries were:
• Persatuan Pemulihan Orang-Orang Cacat
Selangor & Wilayah Persekutuan
• Malaysia-Japan International Institute of
Technology
Small grants, Corporate Donations and Sponsorship Scheme
• A total of RM 305,803 contributed to 52
worthwhile causes/ deserving
organisations in 2012
24
UMW Community Champions
Who or what is a UMW
Community Champion?
“UMW Community Champions” refer to both the
Group’s employee-volunteer programme, as well
as the individuals that help keep it moving forward.
The programme has been ongoing since its launch
in June 2009. All UMW employees are encouraged
to become “Community Champions” by contributing their time and skills to any of the Group’s CSR
activities.
How does UMW support its
Community Champions?
UMW fully bears the cost of transportation, meals
and any accommodation, special training or
equipment required. Our dedicated CSR unit is in
charge of volunteer coordination and is on hand to
assist with making necessary arrangements and to
answer any enquiries.
We take all necessary precautions to ensure the
safety of our Community Champions. As employees,
they are covered by the UMW Group’s insurance
coverage.
For 2013 and beyond, UMW will be looking into
more non-monetary ways with which we can
recognise and reward the Community Champions
for their service.
Why an employee-volunteer
programme?
UMW believes that when it comes to worthwhile
causes, financial donations can provide a spark of
hope but it is our personal involvement that keeps
the fire burning.
The UMW Community Champions initiative
effectively increases our employees’ awareness on
environmental and social issues; it empowers
them to be the change they want to see in this
world and further adds to their professional and
personal development.
11,721 hours
spent in service
to the community
(from June 2009 to December 2012)
No number large enough to reflect
the value of human connections
made and friendships built.
25
UMW Community Champions
List of Activities 2012
In 2012, the UMW Community Champions were
involved in the following:
Environmental Programmes
(refer to Environment section for details)
• River Hunt Programme at Commonwealth
Forest Park, Selangor with the children of
Rumah Amal Siraman Kasih
• “Gotong-Royong” (clean-up) Bukit Melawati,
Kuala Selangor
• UMW Eco Camp at Forest Research Institute
Malaysia
• Mangrove Tree Planting at Sg. Pelek, Sepang
UMW-MERCY
Malaysia Outreach Clinic Missions at:
• Sungai Genaan, Sebauh, Bintulu, Sarawak
• Kampung Inakaak, Sabah
• Kampung Sonsogon Magandai, Kota Marudu,
Sabah
• Kampung Alutok, Tenom, Sabah
• Lusong Laku, Kudat, Sarawak
• Kampung Imusan, Tongod, Sabah
26
Programmes with the Disabled Community
• UMW Cares for the Blind Charity Bazaar, in
collaboration with the Malaysian Association
for the Blind
• “Gotong-Royong” at Rita Handicapped and
Disabled Welfare Home
• “Mini Karnival Sukan Rakyat” (Traditional
Games Mini Carnival) with the children of
Rumah Pertubuhan Kanak-Kanak Istimewa
Cemerlang, Rawang
Festive Season Celebration
with Underprivileged Children and the Elderly
• Chinese New Year Celebration and Movie
Outing with Good Samaritan Home, Klang
• “Majlis Buka Puasa” with Pusat Jagaan Baitus
Sakinah Wal Mahabbah, Sepang
• Deepavali Celebration and educational outing
to KidZania with Agathians Shelter Home,
Petaling Jaya
• Christmas Celebration and “gotong-royong” at
Grace Home for the Elderly
CSR Partnership with MERCY Malaysia
What does MERCY Malaysia do
and why did UMW choose to
partner with the organisation?
MERCY Malaysia is a non-profit organisation
focused on providing medical relief, sustainable
health related development and disaster risk
reduction activities for both crisis and non-crisis
situations.
MERCY Malaysia crosses geographical borders and
overcomes physical barriers to help communities
in need – regardless of race, religion or creed. This
is certainly in line with UMW’s own rallying call of
going Beyond Boundaries .
What role does UMW play in this
CSR Partnership?
Since the start of the formal partnership in 2009,
UMW has been providing MERCY Malaysia with a
yearly financial grant to carry out community
health projects (primarily “outreach clinics”) and
disaster risk reduction activities for vulnerable
communities in Malaysia.
The financial grant provided by UMW in 2012 was
worth RM 407,215.00, bringing UMW’s total
contribution to MERCY Malaysia to over RM 2
million to date.
UMW has also been providing MERCY Malaysia
with additional manpower support, through the
UMW Community Champions.
In 2012, a new
dimension was added
to the partnership
through the launch of
the UMW Employee
Payroll Giving
Scheme. The scheme
provides UMW
employees with the
opportunity to
contribute to MERCY Malaysia on a monthly basis,
via automatic payroll deduction. UMW is one of the
first corporations to establish such a scheme to
benefit the non-profit organisation.
What is an Outreach Clinic?
What are the services provided?
There are communities in Malaysia that may not
have regular access to basic medical services due
to socio-economic factors or remote geographic
locations. With the Outreach Clinic, we bring these
services to where they are instead. All services are
provided to our beneficiaries free of charge. The
services include:
• Basic medical screening and treatment (blood
pressure, cholesterol, etc.)
• Dental care
• Eye screening and distribution of reading glasses
• Pap Smear tests (for women)
• Health and Hygiene talks, as well as the
distribution of Hygiene Kits
• Disaster Risk Reduction (including Fire Risk
Reduction) talks and demonstration
More than RM 2 million
in funding for community
health projects (since 2009)
More than 3000 beneficiaries
of Outreach Clinics in 2012
alone
Other than outreach clinics,
what other activities are the
financial grant provided by
UMW used for?
A portion of the financial grant will be used to
develop MERCY Malaysia’s Disaster Risk Reduction
Information, Educational and Communication (IEC)
material for people with disabilities. These materials
are developed and produced in association with the
following organisations:
• Malaysian Association for the Blind
• Malaysian Federation of the Deaf
• POCAM (the Society of the Orthopedically
Handicapped, Malaysia)
27
The 21st Toyota Classics Concert 2012
What is the Toyota Classics?
The Toyota Classics is an annual charity fundraising
concert featuring a changing roster of world-class
orchestras and musicians. It is organised by UMW
Toyota Motor in collaboration with Toyota Motor
Asia Pacific.
Since the inception of the Toyota Classics in 1990,
the concert series has raised RM 6.39 million to
benefit 50 organisations, through ticket sales and
corporate donations. This is substantial fundraising
for charity and speaks volumes on the generosity
of Toyota’s business associates and the people of
Malaysia.
What orchestra/ musician did
the 21st edition of the Toyota
Classics feature?
When and where was it held?
The 21st Edition Toyota Classics featured the
Vienna Chamber Orchestra, under the baton of
leading conductor, Joji Hattori. Acclaimed guitarist
Soichi Muraji also performed.
It was held at Dewan Filharmonik PETRONAS, on
8 November 2012. The concert coincided with, and
celebrated the 30th Anniversary of Malaysia’s Look
East Policy.
RM6.39 million raised
to benefit
How much did the Toyota
Classics 2012 raise for charity?
Who were the beneficiaries?
Proceeds from concert ticket sales and corporate
donations amounted to RM 320,328.00.
The funds were channeled to two (2) organisations
for specific purposes:
I.
Persatuan Pemulihan Orang-Orang Cacat
Selangor & Wilayah Persekutuan received a
Toyota Hiace to facilitate its residents’ mobility
II. Malaysia-Japan International Institute of
Technology received a Toyota Prius 1.8 for
academic usage
III. Yayasan Anak-Anak Yatim Sultanah Haminah
received cash contribution
28
50 organisations
(since the Toyota Classics was first
incepted in 1990)
Small Grants, Corporate Donation &
Sponsorship Scheme
What type of requests/activity
may qualify for UMW’s small
grants, corporate donation and
sponsorship scheme?
On top of our long-term CSR commitments, the
Group rewards small grants and donations to the
community on a case-by-case basis.
In line with our main CSR framework, we prefer to
focus and support causes/community groups
related to:
• Education
• Environmental preservation
• Nation-Building and Community Development
(including Sports development)
How are donation/sponsorship
requests processed?
We have set a Standard Operating Procedure to
process all requests for donations/sponsorships.
Proper due diligence is carried out by officers in
charge to ensure that requests entertained are not
fraudulent and are in line with the Group’s CSR
policy. Authority to approve donations/
sponsorships is in accordance with the Group’s
strict Financial Limits of Authority Guidelines.
Does the UMW Group have a
policy/ specific guidelines on
supporting political parties?
As a business entity, we choose to remain apolitical in our dealings. We have a clear CSR policy of
not supporting activities related to political parties
with the exception of areas of national policy/
public interest where a broad consensus has been
identified.
In accordance with our CSR policy, we will also
automatically decline donation/sponsorship
requests that are linked to:
• international causes that may conflict with
Malaysia’s national agenda
• activities/ groups/causes that are not consistent
with Malaysia’s multi-ethnic society and
religious environment
• activities that are purely driven for the benefit
of individuals and personal agendas
• other organisations/ activities deemed
suspicious or dubious in nature
RM 305, 803
52
Total of
contributed to
different
community groups in 2012
29
UMW Holdings Berhad 090278-P
No. 10, Jalan Utas, P.O. Box 7052, 40915 Shah Alam
Selangor Darul Ehsan, Malaysia
(+603) 51635050 www.umw.com.my

2013 UMW CSR Report - UMW Holdings Berhad

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