EASY Expert Automation Services for You
Transcription
EASY Expert Automation Services for You
EASY Expert Automation Services for You 02 Let B&R make it EASY for you! EASY 03 EASY Global support, local service B&R is your go-to partner for every aspect of automation. Our services begin long before you receive your perfectly orchestrated hardware and software solution – and continue long after. We offer a full range of services that accompany you from the birth of your concept to full series maturity and market success. Let our experience and expertise work for you. At your service in over 70 countries, our highly qualified engineers are well-versed in the local markets, languages and cultures. Read on to find out all the ways your automation projects can benefit from B&R’s world-class support – when and where you need it. Free up your own resources and gain the competitive edge that comes with true partnership. It’s that EASY. Your B&R Team B&R Design Development Support Partnership Forword || EASY 04 EASY at a glance Read more about our EASY services on the following pages: Conceptu p. 15 Local support < Always close by < In your local language < Global logistics p. 15 Product support << << << Local support Product support Telephone or online Qualified support engineers Clearly structured and global p. 15 Repairs < Rapid supply of replacement parts < Highly-qualified technicians < On-site service calls Repairs EA Expert Automation p. 14 Web portal << << << << Personal account Up-to-date info on availability / events Many additional services Service portal, repairs portal, revision history Web portal p. 12 Custom design << << << Custom tailored to the ergonomics, design and operation of the machine Meet industry-specific requirements Long-term availability Custom design p. 12 Assembly service << << << Construction of system by B&R Reduced logistics and validation costs Eliminates installation errors EASY || Overview Assembly 05 al design p. 06 Conceptual design << << << Proof of concept Support throughout design process Maximum integration Definition of requirements p. 07 Proof of concept Motion control design << << << << Guaranteed feasibility Optimized system Added value Reduced costs through scalability and design freedom p. 07 Motion control design SY << << << Services for You Seminars & Training Optimized performance Energy savings Improved robustness p. 09 Seminars & Training < Seminars available worldwide < Standardized and custom courses < Flexible scope and duration < Centrally trained instructors p. 10 Application development Application development Development & training hardware service << << << Individual project support Help with resource bottlenecks Know-how fully protected p. 11 Development & training hardware < Hands-on learning < Real-world testing environment < Modular and versatile applications < Implementation of industry-specific requirements Overview || EASY 06 Our expertise combined for the best design –conceptual design– A robust and thorough concept is the foundation of a successful project. We’ll work closely with you to lay out a hardware and software design that is perfectly tailored to your goals and requirements. Our system specialists will be there EASY || Conceptual design for on-site consultation to ensure maximum scalability, flexibility and long-term availability. A B&R automation solution is not only perfectly aligned with your current needs, it is designed to grow with you long into the future. 07 Aim before you fire –proof of concept– We’re happy to support you with validation and proof of concept. The primary focus here is on feasibility and added value. Our perfectly coordi- nated products and our universal engineering environment, Automation Studio, guarantee you exceptional performance and quality. The power of your machine at your command –motion control design– Some of the most important considerations in the design phase go into planning the motion control solution. We’ll help you get the most out of your system through optimum design and sizing. Our experts know exactly which motors and gearboxes are right for your application. You’ll never again waste unnecessary resources on oversized drives or have machines fail due to design flaws. Proof of concept | Motion control design || EASY 08 Any place, any culture – The right support for any situation EASY 09 Work smarter –seminars & training– Sound training is essential to accomplishing your goals efficiently and effectively. Our modular seminars give you a closer look at our solutions and teach you – in both theory and practice – how to get the most out of your B&R technology. Choose from a broad selection of standardized courses and seminars, held in your local language. Visit one of our state-of-the-art training facilities – or let our outstanding trainers come to you. Automation Academy < Thousands of employees and customers complete courses at B&R’s Automation Academy each year. From standard training modules to personalized workshops, the academy offers the best training around. < Scheduling information can be found at www.br-automation.com Cooperation with schools < B&R is committed to promoting the < education of tomorrow’s engineers. Our collaboration with colleges and universities ensures that they’re learning with tomorrow’s technology. We also proudly support research and thesis projects all over the world. Seminars & Training || EASY 10 Together we'll get your machine to market faster –application development– Our talented application development team is there to offer any help you may need getting through your first few projects. We'll assist you in creating your system specifications, develop custom sample programs and continue to work handin-hand with you throughout implementation of your project. You can skip the learning curve and get straight to a world-class solution. EASY || Application development Our standardized development and documentation process solidifies the foundation of your application projects. Our focus is on creating robust and reusable software and safeguarding your process know-how. Together, we have what it takes to out-develop the competition and get a jump on the market. Developing and testing made easy –development & training hardware– B&R makes it easier to find just the right components for a project by offering a selection of standardized, modular hardware systems that can be used to develop software quickly and inexpensively. Housed in stackable cube frames, these "ETA cubes" (Evaluation and Training for Automation) are also perfectly suited for testing and training purposes. Equipped for 100-240 volts, they are ready for use anywhere in the world. We're happy to help you find the modules that are right for you. Conveniently mobile Combine as needed Prewired Highlights < Accelerate development < Reduce costs < Plug & play < Custom configurable < Stackable frames for convenient and stable storage Easily stackable Elegant and practical Connected via POWERLINK B&R ETA system Simply scan the QR code for more detailed info on our ETA cubes. B&R's development and testing hardware has proven for years its advantages as a convenient tool for selecting the best hardware and completing programming tasks quickly and efficiently. Development and training hardware || EASY 12 Out of the box and running –assembly service– Unpacking individual components and then assembling and configuring them is a time-consuming process. Instead, save on logistics and validation by letting B&R deliver you a complete system, fully tested and ready to install and run straight out of the box. Our assembly services are available for all products, from HMI and controllers to motion control systems. Enjoy the lower costs while you get your machine up and running faster. Give your machine a familiar face –custom design– Adapt any of our HMI products to reflect your corporate identity and strengthen your branding. Our customization services range from personalized front panels to specially developed products designed according to your requirements from the ground up. Of course, our custom products are held to the same rigorous standards of quality and compatibility you expect from all B&R technology. B&R Panel Designer This helpful tool guides you through the process of creating your own custom panel. New features are being added all the time, so we’re happy to hear your feedback and suggestions! EASY || Assembly service | Custom design 13 Why do it the hard way when it can be so EASY Assembly service || EASY 14 You'll find it here br-automation.com –web portal– Our website www.br-automation.com contains a wealth of information and documentation for our products. With your own personal account, you also have access to a number of interactive portals for personalized information and services. Customer Support Portal In our Customer Support Portal you can create support requests and track their progress. Here you will also find any requests you made in person or by telephone in one convenient location. Material Return Portal The Material Return Portal allows you to track the progress of any products you may have returned to us. You can also view all service documentation pertaining to your repairs. EASY || Web portal Downloads Under "Downloads" you'll find data sheets, user's manuals and the latest firmware for your devices. Here you can also download our Automation Studio software and all training documentation. 15 B&R on the web www.br-automation.com Specific product data By entering the serial number, you can easily look up extensive information about any specific product you have purchased from B&R. This includes revision information, delivery date and warranty duration. When logged in, your view of the product catalog also includes all the products we have developed specially for you. You can also request an automatic email notification in the event of any changes that affect your products. What, where & when Our website makes it easy to check seminar schedules, locate a trade show where B&R is represented or find out what other interesting events we have planned. Don't have an account yet? Your B&R sales representative can help you get logged on to www.br-automation.com quickly and easily. Web portal || EASY 16 Fast replacement –repairs– The daily grind can take its toll on even the best of products. In the event that you do have to send a product back to B&R, you can visit our Material Return Portal at any time to track the progress of diagnosis and repair. Of course, instead of repair, you can always opt for credit towards a new device with a full warranty. The amount of credit is based on how long the returned product was in the field. Quick and unbureaucratic –product support– If your project runs up against an obstacle, our technical support is there to get you back on track. Together we’ll work out the best solution. You can also login to our convenient Support Portal at any time to create a new request or track the progress of an existing one. State-of-the-art remote diagnostics technology allows you to diagnose and modify your machine from anywhere. Always close by –local support– Our employees are at your service in over 70 countries all around the world – so help is always close by and in your local language. EASY || Repairs | Product support | Local support Our global logistics network and strategically located distribution centers allow us to coordinate service calls and ensure quick responses. 17 Contact us –contact– Your personal contact and your local B&R office are happy to answer any questions you may have regarding B&R's many service and support options. We look forward to hearing from you! Contact B&R Here you'll find the contact info for the B&R office nearest you. www.br-automation.com/ en/company/locations B&R YouTube channel www.youtube.com/user/ BerneckerRainer Contact || EASY 18 Optimize your system B&R offers an extensive range of products for integrated automation solutions. For a complete overview of all B&R system components, visit www.br-automation.com. Box PCs Panel PCs << Automation PC 910 << Powerful Intel® Core™ i3|i5|i7 processors << Maximum graphics performance << Fanless operation << Modular interfaces << Uncompromising quality for << Panel PC 900 << Projected capacitive multi-touch and analog resistive single-touch screens << Windows 7, Windows XP, Linux, real-time << Gloved operation possible << Powerful Intel® Core™ i3|i5|i7 processors << Slim design << Extensive product range up to 24" Full HD << Fixture and swing arm variants PC-based panels Mobile terminals Scalable PLC platform << Power Panel 500 << Control and HMI in one device << From 5.7" QVGA to 15" XGA << Touch screen and keys << Excellent EMC properties << Modular expansion << Windows 7, Windows XP, real-time, Linux << Mobile Panel 50 << 6.5" touch screen and keys << Stop and enable switch << Ergonomic << Light << Impact-resistant << Windows CE << X20 PLC << Intel® Atom™ performance << Fanless and maintenance-free << Onboard POWERLINK << Onboard Gigabit Ethernet and USB << Modular expansion of interfaces << Extremely compact << Redundancy Modular I/O system IP67 I/O system Distributed servo actuators << X20 I/O << Removable terminal blocks << Hot-pluggable electronics << Unequaled component density << 16 channels (12.5 mm wide) << Open for all fieldbus systems << Seamless integration of IP67-rated I/O << X67 I/O << Compact and ergonomic << IP67 protection << Excellent EMC properties << Open for all fieldbus systems << Seamless integration of IP20-rated I/O << ACOPOSmotor << Seamless integration in many years of operation EASY || Product overview ACOPOSmulti drive systems << Three sizes from 1.8 to 10.5 Nm << With or without an add-on gearbox << Reduced wiring << Integrated safety technology & SafeMOTION 19 Safety PLC Safe I/O Safe motion control << SafeLOGIC << Virtual wiring << Integrated diagnostics << Management of machine options << Scalable << CAT 4 / PL e / SIL 3 << X20 SafeIO/X67 SafeIO << Digital inputs/outputs << Relay outputs << Analog inputs << Temperature inputs << CAT 4 / PL e / SIL 3 << SafeMOTION << ACOPOSmulti/ACOPOSremote/ACOPOSmotor << 15 safe motion control functions (STO, STO1, Drive systems Frequency inverters Distributed drive systems << ACOPOS/ACOPOSmulti/ACOPOSmicro << Regeneration-capable and energy-saving << Power range from 500 W to 120 kW << Compact and scalable << Modular cooling design << Integrated technology functions << PLCopen motion function blocks << Integrated safety technology & SafeMOTION << ACOPOSinverter << Power range from 180 W to 90 kW << Complete integration into the overall system << Automatic parameter downloads << Integrated safety functions (STO, SLS, SS1) << ACOPOSremote << Seamless integration in Motors Gearboxes Mobile automation << Broad selection for << Extensive product range << Flexible building block principle << MA170 system << Modular control and I/O system << Extremely robust housing and hardware << -40 to +85°C temperature range diverse applications << Synchronous motors << Direct drives (torque motors) << Stepper motors << Power range from 50 W to 140 kW << Optimal system integration with embedded parameter chip for standard gearboxes << Low backlash and high torsional rigidity with premium gearboxes << Direct gearbox mounting << Maintenance-free SBC, SOS, SS1, SS2, SLS, SDI, SLI, SMS, SLP, SMP, Safe Homing, SBT, SafeROBOTICS) << Safe parameter transfer with SafeLOGIC << Fastest response times (<7.2 ms) << CAT 4 / PL e / SIL 3 ACOPOSmulti drive systems << High continuous power up to 4 kW << Integrated connections for I/O nodes << Flexible topology (tree or daisy chain) << Integrated safety technology & SafeMOTION (housing surface) << 8 to 32 VDC power supply << Extreme shock and vibration resistance << POWERLINK & CANopen Product overview || EASY B&R Corporate Headquarters Bernecker + Rainer Industrie-Elektronik Ges.m.b.H. B&R Strasse 1 5142 Eggelsberg, Austria t +43 7748 6586-0 f +43 7748 6586-26 [email protected] www.br-automation.com Your local contact www.br-automation.com/contact MM-E01421.151 © 08/2014 by B&R. All rights reserved worldwide. Integrated automation Global presence Solid partnership