A Superb Holiday Park On The South Cornwall Coast
Transcription
A Superb Holiday Park On The South Cornwall Coast
3 A Superb Holiday Park On The South Cornwall Coast www.dolphinholidays.co.uk Welcome to Cornwall... ... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination. A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks. Choose TENCREEK and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever. Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle South Cornish coast, ideal for exploring East Cornwall and into Devon. Open all year! Tencreek Holiday HOTLINE 01503 262447 MAKE IT SIMPLE BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY 1 Welcome To Tencreek ... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country. Breath taking sea views 2 Fun for all the family! Excellent facilities! * Indoor Pool * Multi-sports pitch * Discos * Cabaret * Bands * Tencreek Holiday Lying close to the South Cornwall coast with the coastal path running through the Park, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon. Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do. HOTLINE 01503 262447 MAKE IT SIMPLE BOOK ONLINE* www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY A sea view guaranteed ! So many great things to do! 3 Great coastal walks Deano’s Kids Club * FREE Castaways Club Membership inc WiFi Caravans A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek. Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy. Caravan facilities include: Flat Screen TV Oven, Hob, Grill, Toaster and Microwave Fully fitted Kitchen including fridge Room heaters in main bedroom and lounge (Suncrest+ caravans have full central heating) All Crockery, Cutlery and Utensils Shower, Toilet & Wash basin Free Pillows, Bed linen and Duvets supplied 4 FREE GAS & ELECTRICITY High chairs & cots available Free entry to Clubhouse, Entertainment and Indoor Pool Early Check-in Available Reserve Specific Caravan Please note caravans that are described as new this year may not be available until Easter. SUNSAVER The Sunsaver is a 2 bedroom caravan holiday home sleeping up to 6 people which is perfect for the more budget conscious family. It is ideal for customers with pets (2 max). The caravan is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. Dogs are welcome in Sunsaver caravans at a small extra charge. SUNSEEKER The Sunseeker is a 2 bedroomed caravan holiday home sleeping up to 6 people which is great value and is perfect for those looking to simply enjoy the local area and facilities at Tencreek. It is 28’x10’ and comes with a double bedroom and twin room. Some 28’x12’ and 35’ x 10’ 3 bedrooms are available by request (special request charge £12.50). There is a make up bed in the lounge area. With regret no pets. SUNSET The Sunsets are all modern caravans and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. Dogs are welcome in Sunset caravans at a small extra charge. SUNBEAM The Sunbeams are all new for 2013/14/15 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNCREST The Suncrests are spacious pitched roofed 28’x12’ caravans with winter insulation packs. They have a large double bedroom, one twin room and a make up bed in the lounge. With regret no pets. SUNSAVER, SUNSEEKER, 28X10 2 BED LAYOUT SUNCREST+ These Caravan Holiday Homes are all new for 2013/14/15 with spacious pitched roofs. They are centrally heated and fully double glazed with winter insulation. They are 28’x12’ and come with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNRISE Spacious 35’ x 12’, three bedroomed caravan sleeping up to eight. They have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. With regret no pets. SUNKING The Sunkings are all new for 2013/14/15 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 35’x12’ and comes with a double bedroom and two twin rooms. There is a make up bed in the lounge area. With regret no pets. SUNBEAM - 28X10 2 BED LAYOUT SUNCREST - 28X12 2 BED LAYOUT Open All Year! Tencreek Holiday 5 SUNCREST+ - 28X12 2 BED LAYOUT HOTLINE 01503 262447 MAKE IT SIMPLE BOOK ONLINE* www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER SUNRISE - 35X12 3 BED LAYOUT CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY SUNKING - 35X12 3 BED LAYOUT Please note: layouts for illustrative purposes only Touring & Camping... ....It’s so easy when you bring your tent, motor home or touring caravan to Tencreek. Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security. We have pitches to suit all. There are bike and hike pitches, grass pitches without electricity, medium or large grass pitches with electricity and also hardstanding pitches with electricity, water and drains hook up. There are also seasonal pitches where a caravan can be left all year. Open All Year! A great place to be right by the sea! 6 * Touring Caravans, Tents and Motor Caravans are entitled to Tencreek Holiday HOTLINE 01503 262447 MAKE IT SIMPLE BOOK ONLINE* www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS Touring Facilities Different types of pitch to accommodate all Reserve Specific Pitch Electric and water/drainage hook-ups available *HALF PRICE CANCELLATION PLAN ONLINE ONLY Free modern, under floor heated toilet & shower facilities Free hand/hair dryers, undercover dish-washing areas & chemical disposal points Family wet rooms Disabled wet rooms Gas cylinder refills, telephone charging and ice pack service Plenty of water points & refuse disposal compounds Recycling Centre Dog exercise area adjacent to main touring pitches and access to public footpaths 24hr Launderette Free use of on Park facilties (Indoor Pool, Clubhouse, Entertainment etc) FREE WiFi in Castaways Families & Couples only please Open All Year! Rallies welcome FREE use of all the on site facilities available at Tencreek * 7 To Polperro A3 7 Public Footpath 8 8 Gate Electric Hook Ups 0 Electric Hook Ups 16 23 21 20 Hard standing 17 24 27 28 Hard standing 31 43 Electric Hook Ups 32 44 Electric Hook Ups 55 68 Electric Hook Ups 56 69 Electric Hook Ups 81 94 Electric Hook Ups 82 95 Electric Hook Ups 108 122 Electric Hook Ups 109 123 Electric Hook Ups 137 191 To Talland Beach & SW Coast Path 216 Indoor Swimming Pool Laundry 206 Electric Hook Ups Entrance 207 164 151 145 144 138 152 157 158 163 170 171 190 232 Grass Pitches Electric 217 233 Grass Pitches Electric 248 Embankment 264 Grass Pitches Electric 249 265 Grass Pitches Electric 282 118 PARK MAP 117 116 115 114 113 112 111 110 109 108 107 106 105 104 387 To Looe PRIVATE Castaways 1 FREE PRIVATE Entrance 2 3 Telephone 4 Shop and Reception 5 6 99 93 100 94 101 95 102 96 7 103 97 8 87 45 88 11 12 13 81 82 83 84 85 14 89 90 91 92 74 44 75 76 77 78 15 79 16 Children’s Play Area Multi-Sports Pitch 43 10 98 80 86 9 17 42 18 41 55 56 57 58 59 60 61 68 62 69 70 71 72 73 19 40 9 46 20 39 47 48 49 50 51 52 53 54 63 64 65 66 67 21 38 22 37 36 35 34 33 32 31 Dogs 30 Meadows 29 28 27 26 25 Gate KEY TO SYMBOLS Toilets Recycle Point Shower Facilities Chemical Disposal Point Dishwashing Facilities 24 23 Castaways Tencreek Holiday The entertainment complex at Tencreek has been extended to one large cabaret room and bar. 01503 262447 Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment. When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to. www.dolphinholidays.co.uk Children are welcome Wide selection of beers, wines and spirits Top Quality Food including take-aways Varied menu ranging from Pub Classics to Gourmet Burgers and Pizzas Big Breakfast - fresh coffees & tea 10 Food Hygiene Rating - 5/5 Very Good HOTLINE MAKE IT SIMPLE BOOK ONLINE* DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY Live Entertainment Come and join in with all the fun and games and competitions with The Yellow Coats. You can also meet our Tencreek Holiday Park mascots... Deano the Dolphin and his friend Sparky the Sharky... FREE ‘Castaways’ Club membership for all residents. Your Yellowcoats Deano’s Kids Club Live Shows Party Nights, Discos Groups & Bands Karaoke Star Cabarets Big Screen HD TV Jackpot Cash Bingo Speciality Evenings Quizzes Live Bands A wide range of excellent facilities YOUR 2015 YELLOW COATS PRESENT TOP CABARET ACTS YELLOW COAT SHOWS BIG SCREEN BINGO KID’S CLUB KIDS FUNTIME & DISCO WITH DEANO GAME SHOWS See page 16 for What’s On Breaks Search for “Tencreek Entertainment” 11 Facility Dates Entertainment, Bar, Bar Meals, Take-Away and Games Room. Feb 13th – 23rd, Mar 20th - Nov 8th, Dec 23rd - Jan 6th 2016 All other facilities available for all dates. Tencreek Facilities Our on site facilities at Tencreek are guaranteed to keep the whole family entertained during your stay – with indoor heated swimming pool, multi sports pitch to join in with Deano’s games, kids play area and Castaways entertainment complex, we will help you have fun on holiday! Indoor Heated Pool Aquafit & Kids Swim Lessons (at extra cost) Lifeguards on duty at all open times Some Adult Only Sessions - In the mornings Multi Sports Pitch Kids Play Area Deano’s Kids Club 12 Shop 24hr Launderette Arcade Bar and Bar Meals / Take-Away Entertainment Splashing about in the pool with the kids is a fantastic way to spend the holiday whatever the weather! 13 On Site Information RECEPTION The Reception, which is situated directly in front of the entrance, opens at varying times during the season. These times are posted on the door. • Sale of Calor and Camping Gas is available at the reception. Brochures and information on places of interest etc. can all be obtained without obligation. In emergencies, the Park Managers can be found in the Reception. After hours please follow instructions posted on Reception Door. • Phone & iPad charging available. SHOP Opening times for the shop vary during the season, at busy times it’s open 8am - 8pm. The shop caters for almost everything you are likely to need, including groceries and toilet requisites. Milk, bread and newspapers are available daily. Prices are fair and generally in line with most village stores. • Freezer pack hire. • Mobile Phone Top Up. PUBLIC TELEPHONES A public telephone can be found outside reception. Please Note: that no incoming calls or operator calls are accepted. POST Incoming mail can be collected at Reception. Outgoing post is taken by the postman daily from the red box by the Reception & Shop. The nearest post office is situated in Fore Street East Looe 01503 262110. 14 EATING IN & TAKEAWAY Eating in and takeaway is situated within the club building - food is served throughout the day and ordered from the bar. Times of opening and prices are available at the reception or bar. LAUNDERETTE The laundry is indicated on the park map on pages 8 & 9. In here there are washing machines, tumble dryers and ironing facilities. Irons available at reception or bar - deposit required. Washing powder and change for operating the machines are all available from the shop. ENTERTAINMENT For more information ask your friendly Yellow Coat. An entertainment guide is also enclosed with this brochure. FREE WI-FI in CASTAWAYS BOOKINGS Brochures and booking forms for holidays in the future are now available at Reception. Also weekend breaks in the low season can prove particularly good Ad on fa d us Hi Ev ceb er value for money. For full I’m D yone! tencr ook e enter eek the D ano details please visit the tainm olphin ent reception or leave your Hi! email address to receive I’m Sparky our newsletter. the Sharky SWIMMING POOL Please use this facility sensibly, never allowing children to bathe alone. Please see pool opening times enclosed in this leisure guide. Occasionally it is necessary to close the pool longer than the times given, but this is only for essential cleaning and maintenance. Please bear with us if this occurs, as it happens rarely. SWIMMING POOL & SAFETY Before going to the pool • Children under 8 and non swimmers under 14 must be supervised by an adult at all times. • If possible shower before entering the pool. Before entering the pool • Please encourage children to use the toilet before swimming. • Always check the depth markings. • If possible wear a swim hat if you have long hair. At the pool • A strict no diving policy operates in the pool. • Do not run around the poolside as it is wet and may be slippery. • Children using swim aids such as armbands must be constantly supervised (large inflatables are not permitted). • Please do not fight, scream, ‘bomb’, duck, run or play ball games in or around the pool. • All our pool staff are fully qualified Royal Life Saving Society/STA lifeguards/pool attendants, and any instructions they issue are for your safety and must be obeyed. MULTI-SPORTS PITCH • Play from 9am until 9pm (or dusk if earlier). • Under 8s must be accompanied by an adult. • Please remember that this is a community facility please show courtesy to other players and neighbouring caravans. • Trainers only. • No glass or food – please put litter and chewing gum in the bin. • No form of vehicle (bikes, scooters, roller skates etc). • No smoking. • No pets. • Please handle all equipment with care. • Please close gate on leaving. USEFUL INFORMATION ABOUT YOUR CARAVAN COOKER, GRILL AND HOB Matches are needed in some caravans to light the above - light match first. SMOKE ALARM If the smoke alarm is beeping please inform Reception who will organise a replacement battery. COMPLAINTS Even the best of us fall short sometimes. Should you have a complaint, large or small, please inform the Duty Manager. We will do our best to deal with all complaints quickly and to the best of our ability. TencreekHolidayPark @TencreekLooe +DolphinholidaysCoUk Insta TencreekHolidayPark www.dolphinholidays.co.uk Visit Tencreek All Year Round We’re open all year here at Tencreek so why not come and visit us out of season as well! Holidays in Cornwall don’t have to be taken in July and August. If you can get away in the spring, autumn and winter months the beaches are empty, the roads quieter and it’s the perfect chance to explore even the most popular tourist haunts at your leisure. Remember that it is both lighter and warmer in Cornwall too! Figures from the meteorological office show that: • Over the winter months, November to February inclusive, the Looe maximum mean temperature is approximately 50ºF and the minimum is 42.5ºF • The average mean temperature in Looe all year round is 57.5ºF maximum and 47ºF minimum • The average annual total for sunshine is almost 1,700 hours, that’s nearly 5 hours a day! Looking at the average for the whole year, Looe is one of the warmest places in Britain. We enjoy more winter daylight at the end of the day in Cornwall than anywhere else in Britain. The difference between Greenwich time and sun time in Cornwall is more than 20 minutes. This means the sun sets 20 minutes later than its appointed time on the calendar. Not only this, but because of the high reflecting capacity of the sea on 3 sides of the peninsula, that 20 minutes is, in practice, extended to anything up to 1 hour as far as extra daylight is concerned. Changing with the seasons, from rusty autumn days, through the colder clearer days of winter, to the warmer spring days, Looe can enchant the visitor at whatever time of year. A short break or winter holiday could be just the boost needed to get you through the cold and wet winter gloom. Tencreek Holiday Park offers accommodation all year round at a price guaranteed to beat the winter blues. Two night breaks are available for full availability and prices, please check our website and at reception. Remember, whenever you decide to stay at Tencreek, you can be sure that a warm welcome awaits. Become a Tencreek Seasonal Cornwall, and Looe change enormously during the seasons, from the quieter months either side of the main holiday period, to the busiest times through the children’s holidays. Seasonal touring pitches are for customers to use for the odd weekend or for the whole summer. Prices vary depending on your requirements but starts from about £1500. As well as the normal ways to pay we can also offer payment by standing order. Medium and Large Seasonal Pitches come with electric hook ups or Hardstanding Pitches come complete with water and drainage hook ups (black and grey). Most customers also prefer to leave their tourer on the pitch for the winter. This period is much cheaper than the summertime but usage is restricted to Friday pm to Sunday pm and also the school holidays. This means you can enjoy Tencreek at Christmas, New Year and February half term. Should you have any queries please contact our team on 01503 262447. 15 WHAT’S ON HALF TERM AND VALENTINES WEEKEND LOOE MUSIC FESTIVAL 2015 13-23 February - Not just for romantics - just an excuse to get away! Excellent entertainment and all facilities open throughout the week. Short breaks available 13-16, 16-20, and 20-23 February 2015. SkaModPunkSoulFest Sat 7 March - Ready Steady Mod!! Featuring The Mighty Offbeats (premier 8 piece ska band), The Bubble and The Paisley Strays. £12 entry – Accommodation available. The USA vs UK Special Fri 13 & Sat 14 March - An Unmissable Weekend of Tributes to Classics! Featuring Fleetwood Bac, The Alter Eagles, The Dolly Parton Story, Complete Madness, The Modfathers, Oas-is, Genesish and Disco till late both nights. Caravans available for the weekend. Tourers/Camping Welcome. AN EASTER WEEK PACKED FULL OF FUN 3-11 April Great Week of Entertainment all supported by Deano, Sparky and the Yellow Coats and the Great Easter Egg Hunt. Caravan 16 Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday. MAYDAY - MAYDAY - MAYDAY 1-4 May - The summer starts here. Come and celebrate with us over the Mayday Weekend. Top entertainment over the whole weekend. Great Prices for the long weekend or the Monday to Friday Break. Tents and tourers welcome anyday to anyday (Kids Go Free All Weekend). A Weekend with Colin Fry & Friends 8th, 9th, 10th May 2015 A Psychic Weekend Not To B Missed Free Entry to the Psychic Fair Development Workshops, Mediumship Demontrations, Table Readers, Tarot Cards, Aura Readings, Reiki Healers, Crystal Ball Readers, Alternative Therapy Healers, and Trade Stands.Evening shows by ticket featuring 2 nights with Colin Fry featuring guests Medium Billy Cook, Cabaret Artist Chrissy Kay, Psychic Medium John Cook, Psychic Medium Craig Morris and Psychic Medium Barrie John. Whitsun 2015 Fri 22 May-Sun 31 May - Great Entertainment all week - one of the busiest weeks of the year. Book early to avoid disappointment!! POLPERRO FESTIVAL Sat 20 to Sun 28 June - ART, MUSIC, DANCE, FOOD & DRINK Nine days of fun, entertainment and ludicrously good food and drink. Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday. TencreekHolidayPark @TencreekLooe 18-20 September - 3 Stages/ 3 Days/ See you on the Beach! - Looe Music Festival was launched in 2011 with a mission to bring the best live bands to our sunny little Cornish fishing port and have a big party on the beach at the same time. The line-up won’t be announced until March 2015 but you’re guaranteed a great bill. Recent acts include Squeeze, Frank Turner, The Darkness, The Stranglers, Levellers, Reef, The Skints, Seth Lakeman, Chas & Dave and The Damned. You won’t find lazy, Sunday summer grooves at Looe Music Festival. Expect an eclectic mix of high energy ‘keep you on the move’ music, delivered back-to-back from one of three main stages on the beach and around the harbour plus music on every street corner, in every bar and restaurant. 2015 will be bigger and better with some major headliners promised. COME & STAY AT THE NEAREST PARK TO LOOE Tencreek’s Got Talent - Winners Weekend 9 -11 October Come and show your support for Tencreek’s Got Talent and Footballer of the Week finalists. Star Cabaret on Saturday night. Caravans available for the weekend. Tents and Tourers welcome. Halloween Half term 23 Oct - 2 Nov Come and join in with Spooky Sparky and Devilish Deano for ghoulish goings-on and some frightful fun this Halloween - dress to scare!! Theme Nights, Trick or Treat, Fancy Dress Competitions, Prizes and Fun. Caravan Holiday Homes available for week and short break bookings, tents and tourers welcome anyday to anyday - Book Early. FIREWORKS FIREWORKS Fri 6 - Mon 9 November - The sky’s the limit, come and enjoy the show! This is an excellent weekend of family fun. Includes our great firework display on Saturday 7th Nov plus top cabaret in Castaways clubhouse afterwards. Sparky, Deano and the Yellowcoats all make an appearance. Great value caravans, includes your free tickets to the firework show. Tents and tourers very welcome. Non residents are welcome - gate proceeds to Liskeard and Looe Roundtable. Christmas & New Years Eve 2015 Celebrate Christmas and New Year with us - Great Entertainment and Great Party Atmosphere. New Year’s Eve is party time at Tencreek! Bar and food available till 1am. Check now for availability - it’s a busy time of the year! Over Christmas and New Year we have a great entertainment package including Tencreek’s favourite acts from the Summer Season supported by Yellowcoats. Looe itself has been said (by the Sunday Times) to be one of the top four spots in Britain to celebrate New Year’s Eve - huge numbers of people in fancy dress fill the pubs, restaurants and streets of our small town and have a great time. The night is capped off by a magnificent fireworks display on the Banjo pier at midnight. +DolphinholidaysCoUk Insta TencreekHolidayPark 2015 EVENTS AROUND LOOE & SOUTH EAST CORNWALL Cornwall Spring Flower Show, BOCONNOC 28th & 29th March West Looe May Fayre Saturday 2nd May Challenge the Marines 16th & 17th May Saturday & Sunday Looe Lugger Regatta 19th - 21st June Polperro Festival 20th – 28th June Looe Food Festival 27th – 28th June Boconnoc Steam Fair 24th – 26th July Looe Carnival Week 26th July – 1st August (tbc) Port Eliot Festival 30th July – 2nd August Morval Vintage Rally 29th – 31st August (tbc) South East Cornwall Walking Festival 12th - 18th September Looe Model Boat Club Open Day at the Millpool 13th (tbc) September Looe Music Festival 18th – 20th September 17 On Your Doorstep... The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction! Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do. PLACES TO GO Porfell Wildlife Park & Animal Sanctuary 18 The Eden Project The Monkey Sanctuary Dozmary Pool & Bodmin Moor Jamaica Inn Bodmin Jail Pencarrow House Lanhydrock House Restormel Castle Dartmoor The Lizard Flambards Theme Park National Marine Aquarium, Plymouth National Maritime Museum, Falmouth Trago Mills Concessions available for some attractions OUT & ABOUT IN CORNWALL & DEVON Tencreek Holiday Park is the perfect place as a base to explore Cornwall and Devon. Beautiful walks, beaches, local attractions and theme parks are only a car journey away. Just 15 minutes from Tencreek Holiday Park you can enjoy a magical family day out at Porfell Wildlife Park and Sanctuary. Here you can get up close to some of our planets amazing exotic animals. Visit the African Plains and Tribal Maasai Village with zebra, ostrich and antelope just a few feet away! Discover the traditions and life of the Maasai. Take a stroll through the beautiful ancient woodland and see who can answer the questions on the plaques along the paths. The Children’s Farm is always a favourite, where you can see guinea pigs, rabbits, chipmunks, goats, sheep, pigs, ponies and donkeys. Join in the experience of the owl flying demonstrations and animal encounters. As a sanctuary Porfell rescues exotic animals and gives them a Home for Life. Some recent arrivals include three Macaque monkeys, two De Brazza’s monkeys, two savannah cats seized at an airport and two feral cats. The sanctuary relies entirely on income from visitors, so when you visit Porfell you are helping support all the animals in their care. We look forward to seeing you! You will have heard of the Eden Project - now come and see the globally unique experience. If you have been before, constantly changing Eden will keep you interested with new and interesting features. For children there are new trails, endless leafy places with hideaways, stepping stones and sandpits. Visit the environmental biomes from tropical rainforests to arid deserts in the worlds biggest greenhouse. While you are in St Austell you must visit the Lost Gardens of Heligan a world renowned restored and productive garden and pleasure attraction. Enjoy the flora and fauna in acres of this tranquil estate. Newquay is definitely worth a day (or two) out. It does not get the reputation of being the ’experience capital of the UK’ for nothing. Newquay is famous for its surfing and surfing schools, the glorious beaches, the nightlife, shops, galleries and lots of family attractions and fun. Visit the Manors, Gardens and Castles of Cornwall and Devon. There are so many nearby all within an hours drive from Tencreek. Visit the manors such as Mount Edgecumbe, Anthony, Lanhydrock, Tintagel, Cotehele and many more or explore the majestic castles of St Mawes, Pendennis, Restormel and Tintagel. Approximately 25 minutes from Tencreek, Kartworld offers the most exhilarating family go kart racing circuit in Cornwall. They have got the fastest single-engine karts in the South West and an exemplary safety record. Kartworld offers Arrive and Drive for the whole family. For more competitive adults the Grand Prix experience is a must. Friendly and highly experienced staff ensure that queuing is kept to a minimum, and the fleet of 60 karts provide for a better service whatever your group size. Refreshments, toilets and wheelchair facilities plus a large car parking area are all provided. Kartworld caters for all ages from 3 years and above, making this a fun day out in all weathers. Kartworld, Lower Clicker Road, Menheniot, Liskeard, PL14 3PJ Shopping (and Time Travel) at Trago Mills Trago Mills is a Cornish phenomenon. We call it our Harrods. Here you can buy just about anything and at bargain prices. The nearest Trago is on the A38 between Liskeard and Bodmin. If you are passing it’s worth dropping in. Beware though – hours and maybe days can slip by between going in and coming out. You have been warned! Trago Mills, Twowatersfoot, Liskeard, Cornwall, PL14 6HY. Carnglaze Caverns Open All Year for self guided tours, underground tours guided at high seasons. 3 Gigantic Caverns with stunning Subterranean Lake. 6.5 acres of Ancient Woodland with an exceptional walk. Concerts Underground ~ Classical to Rock Carnglaze Caverns, St Neot, Liskeard, PL14 6HQ. P hot o of Looe Eden Project © Robert Moltmaker 19 NEARBY TOWNS & BEACHES = DOG FRIENDLY BEACH 20 Surrounding Tencreek Caravan Park are miles of beaches, beautiful countryside and towns of interest to the holidaymaker. The closest town to Tencreek is LOOE. Looe is divided into 2 towns facing each other across the river, joined by Looe bridge built in 1855. P hot o of Looe Harbour East Looe is the busier of the two towns, with narrow streets from which traffic is prohibited during the summer months. Before exploring it is best to park in the Millpool car park which can be found a few hundred yards out of town on the Polperro road. Along the quay a good hour or so can be spent watching fishing boats unload, and sharks being weighed. Looe is the headquarters of the Shark Angling Club of Great Britain. Anyone inspired enough can try their hand at fishing with self-drive boats for hire, together with skippered boats taking anglers out to catch mackerel, conger and sharks. In the town itself are numerous shops, restaurants, cafes and pubs, which lead to the seafront, beach and pier. The walk from Millpool car park (the furthest) to the beach will take about 15 minutes. Please note that dogs are not permitted on this beach. On the other side of the river is West Looe, which can be reached either by the bridge or via a passenger ferry which punts from side to side depending on the state of the tide. More shops, cafes, coach tours and taxis can be found on the quay which has a road running alongside taking you to Hannafore. Free parking is available at Hannafore, but only to those who arrive early. The beach here is mainly shingle, and with high tide falling, gives way to rocks with sandy patches. Perhaps more of a rock pool beach than a sunbathing one, but nevertheless it has some spectacular views of the channel. Following the road that runs the length of Hannafore (to the end), the cliff path starts, which takes you from Looe to Polperro. Many people take this route either by bus or taxi back to the park. Tencreek West Looe TALLAND BAY is the next beach of any significance along the cliff path, although it can also be reached by road, following the signposts near Tencreek. For those staying at Tencreek, a public footpath passes through the touring field and leads to Talland Bay. As with Hannafore, the sand is more in evidence at low tide with the beach itself rocky with sandy patches. Shore fishing is popular here, with regular catches of wrasse and occasional bass. Bottom fishing is not recommended. Facilities at the beach include toilets, cafe and car park. Access to Talland Bay is by narrow lanes, which can prove annoying in the busier P hot o of Po lperr o months, but once there, the beach is easily reached from the car park. POLPERRO, 4 miles from Looe, is more famous for its fishing and smuggling than bathing, but is definitely worth a visit, if only to savour the atmosphere created by generations gone by. Car parking, as with Looe, is prohibited in the village itself and, with the streets and lanes being so narrow, the car park at the top of the village makes good sense. After parking here you can wander through the shops to the harbour where, in the last century a crew of customs officers were stationed on a boat as a measure against smuggling. From either side of the harbour, cliff paths take you back to Looe or on to Lantic Bay. Before walking on, make sure you look back to enjoy the bird’s eye view of Polperro, one of the most scenic and photographed views in Cornwall. The next beach marked on the map is LANSALLOS BEACH, which is 15 minutes walk or so from the village of Lansallos. Here there is a National Trust car park and it is suggested that you park here. Generally quiet and peaceful, as are most beaches situated further off the beaten track, Lansallos is sandy and very attractive, but unfortunately there are no amenities here. LANTIC BAY is situated along the Polperro to Polruan road, 2 or 3 miles from Polperro. Look for the signpost to Pencarrow Head from which a 20 minute walk to the cliff top gives a view used in years past by smugglers. Access down to the beach is by 2 paths, both steep, P hot o of Lantic Bay and with the cliff top 400 feet above sea level, it can be very sheltered even with a strong offshore breeze. Again the beach, which is fairly remote, has no amenities, but remember, with a 20 minute walk and no shops or cafes, a beach like this can provide the privacy and peacefulness which makes for a relaxing day out. Set either side of the River Fowey, POLRUAN and FOWEY are connected by the Bodinnick car ferry and by a passenger ferry from P hoto of Fowey Polruan itself. Neither village is particularly suitable for bathing, but again worth visiting. Polruan has a car park at the top of the village and, with a steep, narrow descent to the harbour with only a few parking spaces available, it is advisable to use it. A few hours spent here can be most rewarding before either driving to Fowey, or crossing the river by passenger ferry. The ancient town of Fowey, steeped in history, has a harbour now filled with pleasure boats, although further up the river bigger boats load up with china clay. Boat trips to Lerryn, Mevagissey, Looe and Polperro can be taken from the town quay, along with self-drive motor boats. Panoramic walks along the cliffs give views of rolling countryside and, naturally, the sea. One suggested walk is to St. Catherine’s Castle. All in all, a day spent in and around Fowey and Polruan would be a day to remember. Reached either by road or cliff path, east of Looe, is PLAIDY . All types of boats and watersports can be hired here and the owners of the beach also offer a launching service for private boats and yachts. Toilets and food are also available. Unfortunately there is no parking near the beach. From Plaidy take the cliff path to East Looe which provides a pleasant walk with interesting views. Taking the road back towards Plymouth as far as Hessenford, and then following the signs to Seaton, you will find a fairly large beach at SEATON . The beach consists of grey sand and pebbles with easy access and safe bathing. In fact, cars are allowed to park on the beach. Floats and deckchairs are available for hire, with a shop nearby and cafe and toilets on the beach. The road from Seaton runs in an easterly direction to DOWNDERRY , with many access points to a beach of the same type as above. The easiest access point to the sands is by the Inn on the Shore, situated right on the beach. PORTWRINKLE can be reached by taking the signposted lane off the B3247. Here there is an old harbour with a beach of grey sand and stones. No amenities here, and more suitable for fishing than bathing. WHITSAND BAY is a 4 mile stretch of sand which is very attractive. However, it must be noted that it is a dangerous beach with many fatalities. Voluntary lifeguards are present only at weekends. Access is down over cliff paths with the beach falling very steeply into the sea, proving dangerous for bathing, but ideal for fishing. There are no facilities on the beach, although there are some at the top of the cliffs. The towns of KINGSAND and CAWSAND face east, and afford splendid views of Plymouth Sound. Both have small sand and shingle beaches and are ideal for bathing, fishing and boating. Slipways are available with boats for hire at Cawsand. There is a small car park for early birds with a much larger one at Cawsand for others. A cafe and toilet are present on the beach with the usual shops in the towns. Definitely worth a visit for the day. Beach Safety By following our safety tips below, you will be sure of having a relaxed and enjoyable holiday On the Beach: • DO read and obey warning notices • DO bathe within any patrolled areas • DO obey the lifeguard’s advice • DON’T bathe when the RED FLAG is flying In the Sea: • Always swim in the company of others • Don’t swim - if you feel unwell - for at least an hour after meals - for at least an hour after consuming alcohol - when you are cold or tired • Children can drown in shallow water - watch them continuously • Inflatables are dangerous in the sea If you get into difficulties: • Remain calm and do not exhaust yourself • Float on your back • Attract attention by waving one arm and shouting for help • Swim diagonally across, or float and go with the current If someone else gets into difficulty: • Contact a lifeguard (if available) • Dial 999 and ask for the coastguard - then stay by the telephone • Use rescue equipment, but enter the water only if you are a strong swimmer Beware of the unexpected: • The sea bottom is not flat - the waves may sweep the sand from under your feet • You can’t see the currents that carry you away • The sea is usually cold, even on a warm day - remember, cold can kill • Do not snorkel in rough seas or if you have breathing problems • Beware of being trapped by an incoming tide 21 MANORS & GARDENS St Michaels Mount This fairytale castle is perched on the top of an island off the coast at Marazion, near Penzance. The island boasts a picturesque harbour and the castle and magestic gardens are open to the public during weekdays from April to October, and most weekends. Mount Edgcumbe Country Park Mount Edgcumbe Country Park is situated on the western side of Plymouth Sound and extends from the mouth of the Tamar to Whitsand Bay. Open daily - year round, dawn to dusk. Entry is FREE. Antony House 5 miles west of Plymouth via the Torpoint Ferry on the A374. Run by the National Trust, open April to October. Last guided tour 5.30pm. Open afternoons only on Tues/Wed/Thurs and Bank Holidays 2pm - 6pm. St Michaels Mount Launceston Cornwall’s Norman fortress perched on a great hill was once in the possession of Le Compte de Mortain half brother of William, Duke of Normandy. 22 Saltram House The finest in the south of England. Rooms designed by Robert Adam and contains pictures by Sir Joshua Reynold. Features include: Garden, Orangery, Park, Shop and Restaurant. Open 12.30pm - 6pm daily (except Friday and Saturday). You will find Saltram House two miles west of Plymouth between the A38 and A379. Cotehele Cotehele was the ancestral home to the Edgcumbe family for centuries. The Tudor house, perched high above the River Tamar, is decorated with tapestries, arms and armour. Outside, explore the formally planted terraces, or lose yourself in the Valley Garden, which includes a C otehele medieval stewpond and dovecote and leads down to the river. Run by the National Trust and located near St Dominic, Saltash. Open weekdays from 11am - 6pm, April to end of October. Tintagel Castle Situated on the north coast, Tintagel is a medieval castle on an isolated premontory, high above the sea and is renowned for being the legendary home of King Arthur. Legend apart, Tintagel is still amongst the most spectacular places in Cornwall to visit. Tintagel Lanhydrock Situated just outside Bodmin, Lanhydrock was once in the possession of the great priory of St Petroc at Bodmin, until the disolution of the monasteries in 1620. The estate was purchased by Sir Rochard Robartes, but it was Sir Gilbert Scott who, from 1857, laid out the beautiful gardens of today. Now run by the National Trust, Lanyhyrock is open weekdays from 11am - 6pm, April to the end of October. Trelissick Garden Run by the National Trust, Trelissick Garden consists of a large park, farmland and woods with a large garden. There is also a shop, cafe and gallery. Trelissick is beautiful in all seasons, with superb views over the Fal Estuary and Falmouth Harbour. There are walks beside the River Fal through woodlands containing rare shrubs and plants. The house itself is not open to the public. Situated at Feock, near Truro, it is open daily 10.30 - 5.30. Trewit hen Trewithen Trewithen is an historic private estate boasting one of the loveliest gardens in england. The gardens are famous for their plant hunter origins, royal connections and astonishing variety of species. Explore woodland paths bordered by champion trees, rare blooms and magical glades. Open 1st March to 30th June & August Bank Holiday (2pm - 5pm), 7 days a week. Located on the A390 between Grampound and Probus. Harbour Taxis • Fast and reliable service • 24 hours a day 7 days a week • Up to 8 passengers • Priority service to Tencreek customers • Call for a quote and to book 079 7003 2222 www.looeharbourtaxi.com Pauls Taxi Looe Call 07875 753 737 Specialising in all airport transfers and ferry ports, local and long distance. Competitive Rates 23 Cornwall’s Premier Steam Railway TO THE GET UP CLOSE EST ANIMALS WORLD’S WILD monkeys, the meerkats, Come and meet d 100s , ostrich, zebras an eland, porcupines tures at d wonderful crea an rd ei w r he ot of tuary. otic wildlife sanc ex t es gg bi l’s al w Corn s Farm STEAM TRAINS IN CORNWALL • Ch ildren’s Fa • Maasa i Village Café ks • Gift Shop & • Woo dland Wal ls Fly w e O als! • See th • Feed the Anim AFRICAN VIS IT A REA L ADVENTURE ’ll ge t ‘ Th e clo ses t you life .’ to rea l M aas ai of sen ter N ick B ake r, pre atu res T V ’s Wei rd Cre Scan MY QUIRKY QR code for prices, videos AND ‘Adopt a Meerkat’! CALL 01503 220 211 Trecangate, Near Lanreath, Liskeard, Cornwall www.Porfell.co.uk Discover the excitement and nostalgia of steam travel with a journey back in time on the Bodmin & Wenford Railway Cornwall's Premier Steam Railway 01208 73555 www.bodminrailway.co.uk HISTORY A BRIEF LOOK AT LOOE Archaeological evidence such as the so called “Giants Hedge” an ancient earthwork running between the Looe and Fowey estuaries indicated that the area around Looe (Logh in Cornish) was inhabited as early as 1000BC. It is thought to have been built in the 6th century by a local chieftain to defend his territory against neighbouring clans. Patches of the “Giants Hedge” still survive as an earth bank 2 metres high. The Stone Circle at Bin Down (from the Cornish “Bin Dun” meaning “Hill Fort”) also dates from this period. Another chapel sat opposite on the mainland at Hannafore, just outside of West Looe. Both chapels are now marked only by ruins and have recently featured on Channel 4’s “Time Team”. East and West Looe originated as separate towns, separated by the estuary. They were first mentioned in 1201. An early wooden bridge over the Looe River was in place by 1411. This burnt down and was replaced by the first stone bridge with 14 arches completed in 1436 and featuring a chapel dedicated to St Anne in the middle. This bridge was demolished and replaced in 1853 by the current bridge about 100 yards further upstream. The Looe-Liskeard Union Canal was built in 1828 enabling the efficient transport of copper, tin and granite from the moors to the thriving port. The industrial success necessitated the building of the large quay at East Looe in 1860. Due to the demands of the shipping trade the canal was no longer able to keep up with demand, and a railway line was built along the towpath. The railway began carrying passengers in 1879. Some time before 1144 a monastic order began using Looe Island, and built a chapel there. The monks may have provided a rudimentary lighthouse service using beacons. In the 18th and 19th centuries smuggling, along with fishing and boat building was a major industry in Cornwall. Looe Island was an ideal staging post for landing and concealing goods until it was safe to ferry them to the mainland. The 20th century with the Victorian fashion for seaside holidays saw Looe become a tourist town. This trend continued until we have the successful tourist town of Looe as seen today. 24 DISTANCES FROM LOOE Liskeard.......... 8 miles Bodmin........... 18 miles Plymouth......... 19 miles St Austell........ 25 miles Truro............... 38 miles St Ives............. 68 miles Land’s End...... 88 miles Please note: All mileage is approximate and intended as a guide only. USEFUL INFORMATION WALK INTO LOOE Walking on the main road into Looe is very dangerous. A much safer route is to turn right out of the park entrance, turn right again staying on the country lane, and then take the immediate left by the small triangle of grass signposted to the town centre. Keep on this lane downhill all the way to West Looe. The walk will take about 25 minutes. When you get to the river turn left to go over the bridge into East Looe and the Beach or right to go up towards Hannafore (this becomes the coastal path to Polperro). Also look out for the passenger ferry across the river. P hoto of Looe THE LOOE-POLPERRO COASTAL PATH The path to the coast runs through the edge of the park. Turn left out of the reception cross the touring park until you reach the line of tourers along the back hedge. Follow the hedge until you see the maintenance building. Two touring caravans before this building you will see a gate in the hedge. Through the gate and across a couple of fields you will meet the lane. Down hill from here you will arrive at Talland Bay and the coastal path. The walk to here is approximately 20 minutes. 25 Once at Talland, Looe is to the East (allow 1½ hours ) and Polperro to the West (allow 2 hours). These are beautiful walks along the Cornish coast with spectacular views. TENCREEK TO LOOE VIA KILMINORTH WOODS This is the slow way to Looe but very pleasant all the same. Leave the Park by the main entrance turning left. Walk along the lane until you reach the main road. Cross the main road and continue up the lane and down, which will bring you to Kilminorth Woods (a nature reserve). Here you have the choice of walking through the woods to Looe (main car park) or continuing along the lane to Watergate. Watergate is situated on the river, so from here, you can walk downstream to Looe. Depending on the route time would vary but allow 1 ½ hours. BUS, TRAINS AND TAXIS We do not include bus or train times, but information is available from reception. Buses run regularly from the end of the lane from Tencreek by the main road. Tencreek to Polperro stand by the boat with flowers in. Tencreek to Looe stand on the opposite side of the road. (Local enquiries - 0871 2002233). The train station is in Looe, cross the bridge and turn left. The train station is about a quarter of a mile away on the left (Local enquiries - 0871 2002233). There are lots of taxi firms in the Looe and Polperro area, check taxi numbers on pages 23. NEAREST SUPERMARKETS Morrisons Liskeard Sainsbury’s Bodmin Tesco St Austell Asda St Austell PL14 3PR PL31 2SS PL25 3HR PL25 4PR 7.44 miles 13.6 miles 14.42 miles 14.54 miles TencreekHolidayPark +DolphinholidaysCoUk @TencreekLooe Insta TencreekHolidayPark www.dolphinholidays.co.uk 2015 Tencreek Caravan Tariff per week / short break inclusive of VAT SUNSAVER/SUNSEEKER SUNBEAM/SUNSET SUNCREST SUNCREST PLUS SUNRISE SUNKING PREMIER Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 8 berth Up to 8 berth STARTING DATE Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Jan 3 - Feb 14 2015 185125215145225149265175279185289185 Half Term W’end (Fri 13/2 - Mon 16/2) - 145- 175- 185- 205- 229- 269 Feb 14 - Feb 21 225145249175269185305205335229395269 Half Term M’wk (Mon 16/2 - Fri 20/2) - 145- 175- 185- 205- 229- 269 Half Term W’end (Fri 20/2 - Mon 23/2) - 125- 145- 149- 175- 185- 185 Feb 21 - March 28 185125215145225149265175279185289185 March 28 - April 4 225155249175265185309205339225395265 Easter W’end (Fri 3/4 - Mon 6/4) - 205- 219- 235- 265- 289- 335 April 4 - April 11 265 -289 -319 -379 -395 -475 - Easter M’wk (Mon-Fri) - 175- 195- 209- 235- 259- 309 April 11 - April 18 225185245199265215299245329269389315 April 18 - May 23 189129215145225149245159275179289189 MayDay W’End (Fri 1/5 - Mon 4/5) - 129- 145- 149- 159- 179- 189 May 23 - May 30 (Whitsun)389269445319495355559399589419675485 May 30 - June 13 249164279184299199339219349229439289 June 13 - June 27 289189319215339235379259389265479319 June 27 - July 18 349229379255399259445285455289539359 July 18 - July 25 475315495329499335545359555369685449 July 25 - August 29 625415695469749499775519825555975675 August 29 - September 5550366620412674449699465750495900600 September 5 - September 19 249160275179285190315215329225459299 September 19 - October 24 205135225145225149269175275195295205 Half Term W’end (23/10 - 26/10) - 155- 179- 189- 205- 235- 269 October 24 - October 31 229155259179269189309205345235395269 Half Term M’wk (Mon 26/10 - Fri 30/10) - 155- 179- 189- 205- 235- 269 Half Term W’end (30/10 - 02/11) - 125- 145- 149- 165- 185- 185 Fireworks W’end (06/11 - 09/11) - 125- 145- 149- 165- 185- 185 October 31 - December 19 185125215145215149255165285185289185 Xmas / New Year (Wed-Wed) 289195339235359249399265439289545359 December 26 - 2 January 2016 385259439295489325525349565385699469 Full details including sizes and layouts of caravans can be found on pages 4 and 5. *Short Breaks - price change applied on Wednesdays. Bookable anytime, any day start, subject to availability - call 01503 262447.. 2015 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons (except Bike/Hike) 26 Inclusive STARTING DATE Jan 4 - Mar 26 Mar 27 - Apr 2 Apr 3 - Apr 12 Apr 13 - May 21 May 22 - May 31 Jun 1 - Jul 23 Jul 24 - Sept 2 Sep 3 - Sep 17 Sep 18 - Sep 20 Sep 21 - Dec 26 Dec 27 - Jan 2 2016 Bike/Hike Tent Tourer Pitch Medium Electric Pitch inc Awning Large Electric Pitch inc Awning Hardstanding Water/Elec/Drain inc Awning Each Extra Person Over 5 yrs Dog Pup Tent Max 2 Extra Cars & Boats £££££££££ 5.25 13.25 16.50 18.00 22.00 2.00 Free Free Free 6.25 14.50 18.50 21.00 25.00 2.50 Free Free Free 7.50 17.50 21.00 24.50 28.00 2.75 Free Free Free 5.25 13.25 16.50 18.00 22.00 2.00 Free Free Free 8.25 18.50 22.50 26.50 28.50 3.50 Free Free Free 6.25 15.75 20.00 23.50 25.00 2.75 Free Free Free 11.00 24.50 29.50 36.50 38.50 3.50 3.00 3.50 2.00 7.50 18.00 21.50 25.25 27.50 2.75 Free Free Free Looe Music Festival - full information online - www.dolphinholidays.co.uk 5.25 13.25 16.50 18.00 22.00 2.00 Free Free Free 7.50 18.00 23.00 26.50 31.50 3.00 Free Free Free Winter Seasonal Rates 3rd November 2014 - 31st March 2015 Off Pitch Storage..............£220.00 Medium Service Pitch....£1540.00 Hardstanding..................£2030.00 Restricted Use Pitch.........£500.00 Large Service Pitch........£1740.00 Payable 3rd November 2014 Summer Seasonal Rates 1st April 2015 - 2nd November 2015 If paid in full by Medium Pitch (levels) 1st Nov 2014 £1440.00 1st March 2015 £1500.00 1st April 2015 £1600.00 1st May 2015 £1700.00 1st June 2015 £1800.00 Medium Pitch £1540.00 £1600.00 £1700.00 £1800.00 £1900.00 Large Pitch (levels) £1640.00 £1700.00 £1800.00 £1900.00 £2000.00 Large Pitch £1740.00 £1800.00 £1900.00 £2000.00 £2100.00 Perimeter Pitch £1840.00 £1900.00 £2000.00 £2100.00 £2200.00 Hardstanding Ptich £2030.00 £2100.00 £2220.00 £2350.00 £2450.00 Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges - rates for the season will be finalised in February 2015. Unit costs are governed by the energy supplier. Some pitches attract £100 discount/supplement. Current rate is available from reception. 2015 Facilities Dates OPEN ALL YEAR Heated swimming pool and toddlers pool Playground • Shop • Off Licence • Launderette Entertainment, Bar, Bar Meals, Take-Away, Games Room: 13 to 23 Feb • 20 Mar to 8 Nov • 23 Dec to 6 Jan 2016 Tencreek Holiday HOTLINE 01503 262447 MAKE IT SIMPLE BOOK ONLINE* www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY Booking Form 1. YOUR CHOICE OF DATES: 7. YOUR INITIAL PAYMENT: Departure Caravan Holiday Homes Touring Pitches Day Day DepositCancellation Total Plan Now DepositCancellation Total Plan Now Month15/16 Month15/16 1 week £50.00£20.00 £70.00 1 week £17.50£12.50 £30.00 2 weeks £100.00£40.00 2 weeks £35.00£25.00 £60.00 Arrival 2. PLEASE RESERVE ME A CARAVAN HOLIDAY HOME: £140.00 IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL Reserve Specific Caravan/ Area - £15.00 Charge Early Check-In - £25.00 Charge 8. I ENCLOSE MY: Caravan Type Please tick the appropriate box Credit/Debit Card 3. PLEASE RESERVE ME A TOURING PITCH: Cheque Cash Postal Order Total of £ Bike/Hike Pitch Awning Size (ft) Tent/Tourer Pitch Tent Size (ft) Medium Electric Pitch Touring Caravan Size (ft) Large Electric Pitch Motorhome Size (ft) Hardstanding-water/electric/drain Pup Tent Number of Nights Dog(s) Reserve Specific Pitch/Area (£15 Charge) 4. YOUR NAME AND ADDRESS: Cheques payable to DOLPHIN HOLIDAYS Thank you. Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards. 9. CREDIT AND DEBIT CARD PAYMENTS: A Please charge my initial payment to my card account now B Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday C Please charge the full cost of my holiday now Mr. Mrs. Ms. Miss YOUR CARD TYPE: Address Credit Card Please tick the appropriate box Debit Card 27 YOUR CARD DETAILS: Postcode YOUR CARD NUMBER: 5. YOUR CONTACT DETAILS: Home Tel Valid from: Expiry date: Work Tel Switch/Solo card issue no. Security no. Mobile CARDHOLDERS NAME: Email 6. YOUR PARTY: Please tick the appropriate boxes Mr Mrs Initial Surname Under 2 - 4 5 - 17 18 - 54 55 + Ms 2 yrs yrsyrsyrsyrs Miss I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure. YOUR SIGNATURE: DATE: WHERE DID YOU HEAR ABOUT US ? Your car registration number Total number in your party Cots £12.00 per week Highchairs £12.00 per week Dogs how many? (max 2) PLEASE COMPLETE AND RETURN THIS BOOKING FORM TO: Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR WE AIM TO OFFER THE BEST VALUE AROUND - LET US KNOW IF WE’RE NOT : 01503 262447 We will attempt to price match any holiday which is “like for like” Park must have same facilities, same holiday type, same booking and same arrival date Book with confidence -- we will refund the difference up to 7 days after booking is made if you find the same at a better price!! General Information POLICE – FIRE – AMBULANCE In an emergency dial 999 and then report to reception. HOSPITALS Derriford Hospital, Plymouth, PL6 8DH (Casualty) 0845 155 8155 Defibrillator available in reception. Liskeard General, PL14 3XD (Minor Injuries) POLICE Non Emergency Central Switchboard101 01503 262447 USUAL OPENING TIMES Times vary through the season, please check the information boards in reception and insert in this gazette. Shop 8am-8pm Reception 8.30am-6pm Swimming Pool (Tel: 01503 267017) 8.30am-6pm Launderette 24/7 Deano’s Diner 5.00pm Castaways Bar 5.00pm Amusements 5.00pm Multi Sports Pitch 9am - 9pm DENTIST NHS Direct 0845 4647 CHEMIST Boots, Fore St. Looe Lifestyle, Fore St. Looe 01503 262980 01503 262243 POST OFFICE Fore St. (main P.O.) 1. GENERAL When Dolphin Holidays accepts your booking a binding contract will be made between the person making the Booking and all adult members of the party. (Booked Persons) The information contained within the brochure/website is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both the website and associated brochure and inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations to or withdraw any service without further notifications. .Dolphin Holidays reserves the right to make additional charges and to vary such charges from time to time for Services. E. & E.O. 2. AUTHORITY TO SIGN Signatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of the terms and conditions. 3. BOOKING AND PAYMENTS Booking forms must be signed and returned (or electronically submitted via the website or email) to Tencreek, accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which includes the Holiday Cancellation Plan. The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued. The tariff includes VAT at 5% on electricity and gas usage supplies and 20% on gas and electricity availability charges. The tariff includes the price of the supply of both gas (normally£12.50 week) and electricity (normally £12.50 per week). Dolphin Holidays reserves the right to make further charges for this supply should normal usage be exceeded. The price of your holiday will be subject to the rate prevailing at point of sale. All monies paid are non refundable. Reservation of specific pitches, holiday homes or areas of the Park can only made by paying the £15 charge. This will appear on your booking confirmation. Special requests are not guaranteed, are not a condition of booking and do not form part of the contract. If the pitch, unit or area becomes unavailable for any reason whatsoever we will refund the £15 charge. There is no further liability to you. Balances are due 28 days before arrival. If not received we reserve the right to re-let the unit without notice or charge a £20 late payment fee. Dolphin Holidays reserves the right to terminate any booking at any time without compensation or refund. Dolphin Holidays reserves the right to decline any booking without explanation. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below. If the arrival date is less than 28 days from the date of the booking then full payment is due. Returned cheques will incur an admin charge of £20.00 You must notify any shortcomings with accommodation/pitch/park to the reception immediately so that remedial action, if appropriate, can be taken. If a significant problem is not resolved to your satisfaction, please be aware that we are unable to cancel and refund if you remain in the accommodation/pitch/park after 24 hours Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards 4. ALTERATIONS If, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing as soon as possible to enable us to carry out the necessary arrangements where possible. This incurs a £15 administration charge. 5. CANCELLATIONS Bookings and Payments are generally non-refundable except where provided in these Terms and Conditions. Dolphin Holidays operate a Holiday Cancellation Plan. This is optional but is strongly recommended. Cancellations within 24 hours of making the Booking TAXIS Please see page 23 TRAIN INFORMATION (National Rail Enquiries) VET Looe, PL13 2AF Saltash, PL12 6AR Callington, PL17 7RD 0845 748 4950 01503 263773 01752 846805 01579 383231 0845 610 1234 CINEMA White River Cinema, St Austell, PL25 5AZ 0871 200 3304 Vue Cinemas, Barbican Leisure Park, Plymouth, PL4 0LG 0871 224 0240 01503 262110 TOURIST INFORMATION Looe, Guildhall 08457 555 555 0845 300 0000 01503 262072 (or dusk if eariler) Terms & Conditions 28 BUSES Traveline0871 2002233 DOCTOR The Health Centre 01503 266960 The Old Bridge Surgery, Looe, PL13 1HA BANKS Barclays, Fore St. LLoyds, Fore St. National Westminster, Liskeard 01579 335600 View our website for full Terms & Conditions (www.dolphinholidays.co.uk/legal-stuff1) Bookings cancelled within 24 hours of the original Booking being made will receive the applicable refund less an administration charge of £15 per booking (credit card fees, specific pitch/unit charge or other administrative fees are not refundable). Cancellations not made within 24 hours of Booking Bookings cancelled 24 hours or more after the original Booking has been made will receive no refund. Dolphin Holidays operate a Holiday Cancellation Plan. This is optional but is strongly recommended. After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas. Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools. 12. WEATHER Dolphin Holidays cannot refund any monies as a result of inclement weather. 13. PETS Unless notice in writing of cancellation of booking is received by us the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Holiday Cancellation Plan, the booking signatory should then follow the procedure detailed therein. Should you need to cut your holiday short after it has commenced, we regret that we are unable to refund any monies paid. Pets are only allowed in some accommodation (Sunsaver and Sunset caravans). 6. HOLIDAY CANCELLATION PLAN Pets are not allowed in public buildings. A minimum cover Holiday Cancellation Plan is included within your booking deposit unless specifically not requested. Please see separate section for full details. Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions. 7. PARTY MAKE-UP Except in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday. No accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure. Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park monies cannot be returned. 14. LIABILITIES Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees. Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us. Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay. 15. LOST PROPERTY Dolphin Holidays caters for families and couples and does not accept groups of all male, female or even mixed groups without prior arrangement. From time to time we cater for groups from schools, clubs etc but only with prior agreement. A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity. 8. ARRIVAL AND DEPARTURE TIMES 16. BREACH OF TERMS AND CONDITIONS Caravan Holiday Homes are available from 4.00pm (unless a noon check-in has been pre-arranged). Touring Pitches are available from noon. All bookings are until 10am on the day of departure. Off season, these times may be flexible at the parks discretion but for the avoidance of doubt please assume they are correct. We reserve the right to deviate from these times should circumstances dictate. Early check in charges are not guaranteed, are not a condition of booking and do not form part of the contract. You are welcome to use the park facilities at any time on your arrival or departure date. Dolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid. Without notification of late arrival your booking will only be held until noon the day following the booked arrival date whereupon it may be re-let without notice. If we believe that you have vacated with no intention to return we may also re-let without notice. You will not be entitled to a refund. 9. BEHAVIOUR Dolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid. 10. VEHICLES Commercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured in such a way to make them “road legal” For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed. Driving is not permitted between the hours of midnight and 5.30am 11. CHILDREN The signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times. 17. TICKETED EVENTS Dolphin Holidays has no control or involvement in the ticketing of certain events. Where tickets are sold as a separate item to accommodation (ie Looe Music Festival, Seaside Rock, Colin Fry Tour, Firework show etc etc) we cannot accept any responsibility at all to do with the event.(ie Injury, amendments, cancellation etc). We cannot accept any responsibility or pay any refund, compensation or any sum for any changes or cancellation of any advertised or confirmed line up or programme, even to the extent of part or full cancellation of the event/s, which may have been the only reason for making the booking. If we obtain a refund or partial refund from the organiser, it will be passed on to you. When an event is cancelled, postponed or curtailed in anyway the cost of accommodation cannot be refunded. 18. PRICE PROMISE This is a genuine attempt to provide excellent value for money for our customers. We will attempt to price match any holiday which is “like for like”. This is measurable when comparing our holidays advertised by other agents. In the event that the comparison involves another company the comparison Holiday Park must have same facilities, same holiday type, same booking and same arrival and departure date. Book with confidence -- we will refund the difference up to 7 days after the booking is made if you find the same at a better price!! Dolphin Holidays decision is final. Dolphin Holidays reserves the right to withdraw any offer at any time. SPECIAL OFFERS @ TENCREEK WE AIM TO OFFER THE BEST VALUE AROUND LET US KNOW IF WE’RE NOT : 01503 262447 FLEXIBLE BREAKS To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon-Fri or Fri-Mon). Where availability allows, any start date can be accepted. FORTNIGHTS £50 OFF! Pay less for two weeks. Book 2 or more consecutive weeks in a caravan holiday home and we will give you £50.00 off the second and additional weeks taken at any time of the year. Maximum stay three weeks. OVER 55’S & UNDER 5’S FULL WEEK CARAVAN HOLIDAY HOMES Excluding peak holiday periods - Save £20 pppw under 5 or over 55 at time of travelling (max 2 persons). OVER 55’S & UNDER 5’S PART WEEK CARAVAN HOLIDAY HOMES Excluding peak holiday periods - save £10.00 pppw for part week bookings only (max 2 persons). Tencreek Holiday HOTLINE 01503 262447 MAKE IT SIMPLE * BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER CHANCE TO WIN £250 YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY 2015 EARLY BOOKINGS UP TO £50 OFF CARAVAN HOLIDAY HOMES Save £50 per week and £25 per short break if booked before 31st December 2014 OR Save £30 per week and £15 per short break if booked before 28th February 2015. SCHOOL SUMMER HOLIDAYS UP TO £100 OFF! Save £100 per week and £50 per short break if booked before 28th February 2015 (only applies to Caravan Holiday Homes between 24th July - 29th August 2015. REGULAR GUEST DISCOUNT SCHEME As a valued regular customer of Dolphin Holidays you are entitled to a 10% discount on any full weeks holiday booked any time of the year if there is not a better discount available. EARLY BOOKINGS 2016 AT 2015 PRICES Book your 2016 holiday accommodation and pay your booking deposit before the 1st September 2015 and you pay 2015’s hire charge (where dates of Bank Holiday weeks and school holidays change from year to year the respective 2015 prices will apply). PEAK HOLIDAY PERIODS 2015 20th December 2014 - 3rd January 2015 28th March - 13th April 22nd May - 31st May 25th July - 29th August 23rd October - 2nd November 19th December 2015 - 2nd January 2016 Discounts can only be applied up to 7 days after the time of booking - only one discount can be applied per booking Don’t forget our “Price Promise”. TencreekHolidayPark +DolphinholidaysCoUk @TencreekLooe Insta TencreekHolidayPark www.dolphinholidays.co.uk 29 How to find us Follow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro. We’re on the left 1.25 miles from Looe bridge. Designed by www.hudsonarmstrong.com JN5982 2 www.dolphinholidays.co.uk Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447 Fax: 01503 262760 E-mail: [email protected] TencreekHolidayPark @TencreekLooe +DolphinholidaysCoUk Insta TencreekHolidayPark