Annual Review 13-14 - Wellingborough Mind

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We’re Mind the mental health charity.
We believe no one should have to face a mental health problem alone.
We’re here for you. Today. Now. Whether your stressed, depressed or
in crisis. We’ll listen, give support and advice, and fight your corner.
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Contents
Foreword
4
Chairman's Report
6
Service Overview
8
Campaigning
12
Financial Reports and Legal and Administrative Information
13
Staff Directory
17
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Foreword
Wellingborough Mind exists to help
people build on their strengths,
overcome obstacles and become more
in control of their lives. It has been a
year where we have helped more
people than ever, campaigned in the
community, and where public figures
are talking openly about their own
experiences, from Stephen Fry to MPs
in the Houses of Parliament.
We pride ourselves on being a person
centred organisation working in the
community and voluntary sector. We
actively work collaboratively and in
partnership with a number of
organisations in our borough, our
county, and across England and
Wales. Working with other
organisations enables us to be more
efficient, deliver services in new areas
and access different funding
opportunities. It also gives us the
opportunity to shape and inform the
way mental health services will look in
the future.
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There is still so much to do, we know
it’s difficult to access the right support
at the right time and we want to see
that change.
We’ve already achieved a lot, and we
couldn’t have done so without the
support of everyone who supports us;
our donors and fundraisers as well as
our partners, our staff and volunteers.
Thank you to each and everyone of
you.
Nigel Mansfield, Chief Executive
“I feel very happy with
my counselling, it has
made me aware of
myself, taught me to
be stronger, and cope
with my situation
better. My counsellor
has been an amazing
help to me, thank you
all so much”
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Chairman’s Report
I would like thank you for taking an interest in Wellingborough Mind. We are the largest charity with in this district that is set
up exclusively to support people who are experiencing mental or emotional problems. We aim to assist their recovery and
help them to improve their quality of life.
By careful management of our resources we have remained viable and been able to meet the guidance provide by the
Charity Commission regarding our reserves. This is in spite of the increasingly uncertain situation and the decreasing
funding available from the statuary sector. Further information on our financial situation is available in our Financial Reports.
One of our main focuses in the last year is to negotiate with various third sector organisations to ensure collaboration and
to avoid duplication of services provided.
We are well established within Support Wellingborough, an initiative which is spearheading a revolutionary approach to
supporting vulnerable people in our community. There is a single point of access for all referrals which gives opportunities
to service users to have a wide variety of their needs met without duplication.
The local Minds across the county have a collaborative agreement which has proved fruitful in sharing administrative costs,
expertise and fund raising.
During the last year negotiations have continued to establish Northamptonshire Mental Health collaboration. This already
includes a wide variety of third sector organisations which focus on Mental Health Services.
These developments are extremely important in meeting the National Government’s policies as to who can engage in the
procurement process. It also seems likely that almost all statuary funding will be awarded by successful tender in the
foreseeable future.
We remain grateful to Northamptonshire County Council and the local Primary Care Trust for their financial support but we
are aware that statuary funding is decreasing year on year even though the demands on it are increasing. We continue to
develop other funding streams to enable the organisation to meets its charitable objectives.
As ever our retail business is a valuable source of income and has allowed us to continue our Open Mind sessions on a
weekly basis, this service would not be funded any other means. We are very grateful to our Retail Manager and the team
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of loyal volunteers who have continued to increase our income over the year, and are pleased that we have been able to
upgrade the staff facilities at the premises.
Our counselling service continues to be oversubscribed. We are grateful to our volunteer counsellors. A lot of work has
been completed during the year with the valued assistance of Warwick University to make sure that it meets BACP
standards. Towards the end of the year we have begun to investigate extending the service to other venues.
We have continued to provide placement opportunities for Northampton University Social Work students. We are grateful to
the support the University has given us over the year and the work that is carried out by the students who often bring a
new perspective to our work, challenging us sometimes and stimulating us to be reflective in our practice.
Our centre continues to thrive with increasing referrals and the trustees are very grateful to all the staff for their hard work
and also to the volunteers without whom we could not manage. The work has tended to become more individualised with
much being one to one work though some groups have been maintained. These have varied throughout the year but have
included arts and crafts, relaxation, and inclusion in sporting activities, support to attend Yoga, shared lunches and social
groups. A men’s group was set-up to run a long side a women’s group (that ran for part of the year) which was involved in
renovating bicycles, these were then sold to enable the group to be more sustainable.
We are aware that there are many gaps in our services and will be carrying out research to find which services would be
most appropriate for some people needing our help but do not have access to appropriate activities and support. We realise
that these services are unlikely to be funded by the statuary bodies.
Now that our Service Manager is well established our Chief Executive is focusing on liaison with other organisations, public
relations, gaining funding and strategic issues.
There is still so much to be done and we urgently need volunteers in a variety of roles, so if you have a few hours and are
interested in mental health do think about joining us even if you can only give us one or two hours a week.
Finally I must again reiterate the Trustees gratefulness for all the people who have supported us throughout the year
whether staff, volunteers, with donations or just spreading the word that we have something to offer.
Juliet D Smith
Chairman
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Service Overview
effectiveness of the service, and the
collection of generic issues discussed
which helps us to plan new services at
Mind.
Last year we provided
1860 sessions of
counselling.
Our counselling service continues to
work with local Colleges and
Universities to offer placements for
those students studying Counselling
and Psychotherapy, these students
will work along side our qualified
counsellors.
Counselling Service
Over the course of the last financial
year demand for our counselling
service continued to be high and as a
result the service has grown to meet
demand. A review of the service was
carried out and a number of changes
to how the service operates were
brought in, these included;
improvements to the assessment
process, redesigning of our service
evaluation questionnaire to monitor the
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The largest referral source for our
counselling service was through self
referrals (50%), 31% of referrals
came from local agencies, 15% from
GP surgeries, and 4% through other
statutory services (fig 1).
This year due to demand we have
been piloting a School Counselling
service that is working with young
people aged 11-16 and hope to
expand this across the area in the
future.
fig 1 - Counselling - Referral Source
4%
Self
31%
GP
50%
3rd Sector
Other Statutory
services
15%
Active Listening
The Active Listening Service is a
solution focussed one to one support
service designed to give individuals the
opportunity to reflect and explore their
feelings in a safe, non-judgmental
environment. During these sessions
individuals will have the opportunity to
explore and understand their current
situation through regular reflection, be
empowered to identify potential
solutions to problems, and take
positive steps to work towards their
own goals.
Structured Group Work
Over the last year Wellingborough
Mind has been working on delivering a
range of mental health courses
designed to improve the wellbeing of
those who attend. Courses that are
being offered to the community
include:

Building Self Confidence

Self Esteem

Stress Reduction

Wellness Recovery Action
Planning (WRAP)
These courses mainly run from our
centre, however we have started
working in partnership with other
local agencies to offer courses at
other venues in the hope of reaching
harder to reach communities. We are
planning to expand these services to
work with local businesses around
maintaining healthy working lives of
their staff and also tackling issues
such as workplace stress.
“I’m very impressed with
the way the course has
been run, it has helped
me immensely“
Open Mind
Our weekly peer support sessions
include access to listening ear
services, advice, information and
guidance around mental health
issues for the general public, their
family, friends and carers. This
project also provides social
opportunities such as a monthly
Bring and Share lunch, summer
BBQs, and trips out into the local area
and beyond to help reduce isolation.
This service is funded by income
generated through our charity shop.
Men’s Shed
Our Men’s Shed project has continued
to develop throughout the year with
the aim of offering a chance for men
to come together to work on various
hobbies and pastimes with the aim to
fill a void in their lives after they retire
or find themselves in a period of
unemployment for whatever reason.
The Men’s Shed generates income
through repairing and recycling
bicycles which are donated from the
community and the local council, these
are then sold through our Charity
Shop. This in turn not only has a
positive effect on the people in the
project but also the local environment.
It is hoped that in the future we will be
able to access funding to move the
project in to a larger premises with the
aim to be able to support more men in
the community.
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1:1 Support
As well as our structured program of
services we also continue to offer 1:1
support appointments to support
individuals to improve their wellbeing.
Last year Mind also took on three
Social work student placements from
Northampton University who helped
deliver focused 1:1 support for those in
need and at the same time gain
qualifications which will enable them to
eventually achieve employment
supporting the community as social
workers.
Art and Craft
The Art group is flourishing, with many
people actively sharing ideas and
supporting each other. They have
enjoyed a trip to Bedford Museum and
are looking forward to going to
Wellingborough Museum in August.
Relaxation
Our weekly relaxation sessions have
moved to large room to enable more
people to access the group. Our
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relaxation volunteer visited Kelmash
Nagarjuna Kadampa, Buddhist Centre
to gain knowledge and a better
understanding of the positive effects of
relaxation and meditation.
The Support Wellingborough
consortium is a group of over 30 local
organisations committed to working
together for the benefit of
Wellingborough residents and
communities. It includes housing, care
and support providers, plus general
and specialist agencies, which work
closely with voluntary sector
organisations and local communities.
Support Wellingborough provides a
wide range of support services,
working closely with social care and
health services to make sure
customers get the best and most
suitable support to help them and their
families.
There are three key elements to
Support Wellingborough's services; the
Single Point of Access, CATCH team
(Community Action Team Can Help)
and the Community Resilience Project.
The CATCH team helps draw up
support plans for people with medium
or high level needs. As the teams
name implies, the idea is to catch
problems early and prevent the need
for more intensive care and health
services further down the line. The
team carries out a single assessment
of needs and agrees a support plan
for a set period of time. The team
pride themselves on always customer
focused, concentrating on achieving
the outcomes an individual needs.
Thank you!
We would like to thank all
members of the
community, volunteers
and local organisations
that have put their energy
and enthusiasm into
Wellingborough Mind over
the last year, without their
support the charity would
not be able to achieve its
goals to provide
opportunities and support
for people who
experience mental health
problems or emotional
distress.
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Campaigning
Thursday 6 February 2014 was the
first ever Time to Talk Day where the
aim was to get more people talking
about mental health than ever before.
Time to Change set an ambitious
target of a million conversations about
mental health and they beat this target
and achieved an incredible 1,066,506
which is what we need to do in order
to break down stigma and
discrimination.
We aim to increase our
involvement in national
mental health campaigns,
next years mental health
awareness week will be
focusing on Relationships
and how they affect our
mental health.
conversations. Our team spent the
day in Costa Coffee Wellingborough
but the day was about so much more
than just the numbers. The day
provoked many inspiring, stigma
busting and even life-changing
conversations, and made it possible to
talk more openly about mental health,
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An example of a real conversation that
took place as a result of the day was
when one person felt able to open up
to their mum about their depression
and eating disorder. They talked for
hours and the next day went to see
their GP for more support.
Financial Reports
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Legal and Administrative Information
Chief Executive Officer
Nigel Mansfield
Registered Office
Registered Charity Number
14 Havelock Street
1068151
Wellingborough
Trustees
Northamptonshire
Juliet Smith
(Chair)
Daniela Sacco
(Secretary)
Anne Peilow
(Treasurer)
NN8 4QA
Kate Brown ACA
The Annexe
Bankers
Lloyds TSB Bank PLC
48 Market Street
Wellingborough
Northamptonshire
NN8 1AG
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Independent Auditor
Rectory Farm
Cranford Road
Great Addington
Kettering
Northants
NN14 4BH
Statement of Financial Activities - 31st March 2014
Basis of accounting
The financial statements have been
prepared in accordance with
applicable accounting standards, and
follow the recommendations in the
Statement of Recommended Practice :
Accounting and Reporting by Charities
(SORP 2008)
2014
2013
£
£
Unrestricted
Incoming Resources
Incoming resources from generated funds
Investment income
Incoming recourses from charitable activities
Total Incoming resources
732
132
16
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119,911
114,677
120,659
114,826
126,729
104,223
120
120
126,849
104,343
(6,190)
10,483
193,449
182,966
187,259
193,449
Resources Expended
Charitable activities
Governance costs
Total resources expended
Net Movement in Funds
Balance brought forward at 1 April 2013
Balance carried forward at 31 March 2014
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Balance Sheet as at 31 March 2014
2014
2013
2014
2013
£
£
£
£
142,923
146,283
732
132
5,963
68,145
489
74,142
74,108
74,631
Creditors: amounts falling due
within one year
(4,302)
(1,995)
Net current assets
69,806
72,636
Total assets less current liabilities
212,729
218,919
The funds of the charity
Funds
212,729
218,919
Fixed assets
Current assets
Debtors: due within one year
Cash & bank
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Donations
Full copies of our accounts are
available from the charity on request
you can also find them online at the
charity commissions website:
www.charitycommission.gov.uk
Staff Directory
Main office
Nigel Mansfield
Kate Beckingham
Oliver Towell
Laurence Brown
Chief Executive
Service Manager
Administrator
IT Support
Support Team
Ella Rickson
Support Worker
Martin Terry
Group Facilitator
Governance
Juliet Smith
Chairman
Daniela Sacco
Secretary
Anne Peilow
Treasurer
Hugh Murphy
Paula Martin
Trustee
Quality Lead
Active Listening
Jeanie Beer
Wellbeing Worker
Art and Craft
Anne Peilow
Group Facilitator
Counselling
Justine Bradshaw
Counsellor
Jason Edwards
Counsellor
Jo Hemphill
Counsellor
Retail
Peter Keightly
Counsellor
Tony Williams
Retail Manager
Stacey McNulty
Counsellor
Paula Williams
Assistant Manager
Nicki Roberts
Counsellor
Alison Aldridge
Shop Assistant
Liz Roxburgh
Counsellor
Margot Beaumont
Shop Assistant
Mike Santoro
Counsellor
Erin Beckingham
Shop Assistant
Lois Sidney
Counsellor
Eileen Burnett
Shop Assistant
Nichole Thomas
Counsellor
Lynn Elcomb
Shop Assistant
Darren Gardner
Shop Assistant
Denise Gardner
Shop Assistant
Debbie King
Assessment Worker
Men’s Shed
Darren Gardner
Technician
Maria Goodyear
Shop Assistant
David Gray
Technician
Margaret Hughes
Shop Assistant
Kay Lee
Shop Assistant
Eilijah Margolis
Shop Assistant
Rosemary Margolis
Shop Assistant
Tina Mottray
Shop Assistant
Cherie O’Hagan
Shop Assistant
Jan Redmayne
Shop Assistant
Hazel Sansom
Shop Assistant
Denise Simpson
Shop Assistant
Janet Walker-Smith
Shop Assistant
Jeffery Willis
Shop Assistant
Maria Wright
Shop Assistant
Tom
Shop Assistant
Navigator
Nyree Annis
Navigator
Open Mind
Michael Abbott
Martin Terry
Listening Ear
Group Facilitator
Relaxation
David Goodman
Group Facilitator
School
Counselling
Lois Sidney
Counsellor
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This publication is available in large print.
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