Presspack heritage gal - Heritage Resorts Mauritius

MAURITIUS
PRESS PACK
1
CONTENTS
4
HERITAGE RESORTS
»»
The authentic Mauritius
23SEVEN COLOURS SPAS
»»
»»
5
HERITAGE LE TELFAIR GOLF & SPA RESORT
»»
»»
»»
»»
Relax in colonial beauty
The history behind the hotel
Awards, labels & certifications
Culinary Delicacies at Heritage Le Telfair
»»
Wellness comes in colours
Member of the International Spa Association
Heritage Resorts 5000m2 of spa
26HERITAGE GOLF CLUB
»»
»»
»»
10 HERITAGE AWALI GOLF & SPA RESORT
»»
»»
»»
Escape to outer Africa
Awards, labels & certifications
Culinary choices of Heritage Awali
15 HERITAGE THE VILLAS
»»
»»
Heritage The Villas your a la carte holidays
Awards, labels & certifications
18 AN INFINITE RANGE OF CULINARY DELIGHTS!
19 VI ‘KIDS & VI ’TEENS
22SPORTS AT HERITAGE
»»
»»
The finest golf experience in the Indian Ocean
The Golf Academy
Night golf at Heritage Golf Club
Awards, labels & certifications
Afrasia Bank Mauritius Open
31 LE CHÂTEAU DE BEL OMBRE
32THE C BEACH CLUB
34 FREDERICA NATURE RESERVE
36 DOMAINE DE BEL OMBRE
38 VERANDA LEISURE & HOSPITALITY
41 CORPORATE SOCIAL RESPONSIBILITY
43 PRESS CONTACTS
2
HERITAGE RESORTS
2,500 HECTARES OF UNIQUE EXPERIENCES!
Heritage resorts is situated on the south coast of
Mauritius, in the region of Domaine de Bel Ombre; an
idyllic destination within a utopian island. The resort
itself is set in 2,500 hectares of parkland that
encompasses stunning volcanic mountains, rolling hills
and turquoise lagoons. The natural richness of the
landscape allows our guests to bask in a wealth of
experiences whilst remaining in harmony with nature.
Each and every visitor to this unique destination will
see the authentic Mauritius at its best.
Heritage Resorts at Domaine de Bel Ombre offers:
•
•
•
•
•
Two five star resorts inspired by our Mauritian
heritage:
Heritage Le Telfair Golf & Spa Resort
Heritage Awali Golf & Spa Resort
Luxury villas to rent at Heritage the Villas
An 18 hole Championship golf course at
Heritage Golf Club
The Frédérica Nature Reserve
Twelve Restaurants including
Le Château de Bel Ombre
•
Two Seven Colours Spa Villages
•
Two activity centres
•
The C Beach Club
•
Kids and Teens Clubs
•
A kitesurf spot and school
3
HERITAGE RESORTS
THE AUTHENTIC MAURITIUS…
Behind every destination, there is a country full of its own life, culture and riches
and Mauritius is no different!
The uniqueness of Heritage Resort’s brand can be found in its concept of historic
culture inspired by the opulent history of Mauritius itself.
In an intimate and welcoming ambience, our guests can live out experiences and
discover the soul of the island of Mauritius: the beauty of the landscapes, the
richness of the culture and the people...
Each Heritage hotel provides our guests with a luxurious and exclusive experience.
The hotels themselves have been designed in a way that is elegant and in harmony
with its location. Heritage Resorts intends to charm our guests with exceptional
spas, culinary delights and attentive services.
Within Heritage Resorts are Heritage Awali, Heritage Le Telfair and Heritage The
Villas. Heritage Awali focuses on the cultural melting pot that can be found in
Mauritius and our African legacy. Heritage Le Telfair emphases on the colonial
architecture of the original settlers. Heritage The Villas allows our guests to stay in
the luxurious privacy of a residence, infused with the charm and style of a past
colonial sugar plantation. Each part of Heritage Resorts demonstrates
THE ESSENCE OF THE FAMOUS
MAURITIAN HOSPITALITY
4
RELAX
IN COLONIAL BEAUTY
Named after the famous 19th century naturalist, Charles Telfair, Heritage
Le Telfair has been built in an elegant and refined style that reflects the grand
tradition of colonial properties on the island.
A Member of the “Small Luxury Hotels of the World”, Heritage Le Telfair is
exceptional in many ways: its butler service in the suites is one indication of
our conviction towards quality and a personalised service. Heritage Le Telfair’s
butlers have been trained by a representative of the prestigious Ivor Spencer
School of London; so that art de vivre and service level obtains perfection.
The hotel extends over 15 hectares of Domaine de Bel Ombre and flourishes
with tropical gardens that flow down to the beautiful turquoise lagoons.
Heritage Le Telfair Golf & Spa Resort has a superb selection of restaurants
allowing our guests to discover a range of flavours, including the main
restaurant Annabella’s, on the banks of the Citronniers River, with an open
and interactive show-kitchen and Gin’ja, a Pan-Asian restaurant on the beach
with a teppanyaki corner. The Cavendish Bar & Lounge is the ideal venue to
enjoy an aperitif, local rum, or a digestive in a relaxed piano bar atmosphere.
The large grounds, in which Heritage Le Telfair is situated, allows sport fans
access to a wide array of land and water sport activities worthy. Well-being is
also central to the hotel’s philosophy. Our spa, the Seven Colours Spa, offers
a multitude of treatments and experiences to relax and revive the senses.
5
THE HISTORY BEHIND THE HOTEL…
Charles Telfair, our namesake, once wrote: “This island is a
haven for the traveller on the route linking the nations of East
and West. As the waves that follow one another endlessly, so
there is a constant and abundant flow of visitors who reach
our shores and then leave again, and I receive them all with
great pleasure.”
STEPPING INTO ANOTHER WORLD …
Born in Ireland in 1778, Telfair accompanied the British forces as
a doctor during their conquest of Bourbon and the Isle de
France in 1810. He settled on Mauritius in 1811 where he was
stationed in the colonial service.
The path to our rooms and suites allows our guests a
panoramic view of our luxurious swimming pool and the coral
reef. In the case that our guests’ senses have not been revived
by their walk through the verdant tropical gardens, they will
certainly be stimulated by our rooms. Heritage Le Telfair
produces a romantic ambience, reminiscent of a bygone dream
world.
During this period, Charles Telfair was a passionate naturalist.
He introduced many new plants to Mauritius. In recognition of
his services rendered, his name was associated with the scientific
names of several plant and animal species, some of which he
discovered. Charles Telfair was a humanist ahead of his time
and died in Mauritius in 1833.
Annabella, Charles Telfair’s wife, was an accomplished water
colourist and illustrated many of his finds in her paintings. The
décor of the hotel draws on the collection of lithographs she
published as well as on Charles Telfair’s botanical discoveries,
which have been planted in the gardens of the hotel.
From the moment our guests arrive, the architecture creates an
atmosphere of tranquillity. A majestic circular room opens onto
a balcony that overlooks the Citronniers River, the splendid
tropical gardens and our villas.
There are 158 rooms and suites, which are divided into
pavilions, nestled among the gardens, all respecting the style
and colonial architecture of houses built in the 19th century.
Large French windows open onto a veranda, comfortably
furnished for our guests to relax. Attention to detail and the
quality of the finishes enhance the comfort and elegance of the
establishment.
Charles and Annabella Telfair were considered legendary
hosts, encouraging many of their friends and relatives to visit
and explore Mauritius. Heritage Le Telfair Golf & Spa Resort
continues this tradition of the welcoming hospitality of the
Telfairs.
6
HARMONY INSIDE AND OUT …
The finishes in the rooms set the dark wood floors against the
light tones of the panelled ceilings and dado rails. The fabrics
and carpets are all of selected natural materials, including linen,
cotton and wild silk. They have been made in soft colours,
light green, beige and light cappuccino. This decorative research
into the period’s furnishings gives the rooms a warm intimacy.
The large four-poster canopied bed in the suites gives a
romantic touch that enhances the drape of a light mosquito net.
The spacious bathroom, finished with earthenware wall tiles
and a mosaic floor with heraldic motifs, coordinates
harmoniously with wood and mirrors to create a warm
atmosphere. Honeycomb towels embroidered with colourful
orchids add an elegant touch. Behind a glass door decorated
with 19th century arabesques, the rain shower cascades in a
relaxing waterfall. Some rooms and suites feature a tropical
shower fitted outside in a private garden.
Architect (built in 2004)
Alistair Macbeth & Peter Scott of the Architect’s office
Macbeth www.macbeth.mu
Decorator: Wilson & Associates
www.wilsonassociates.com
During the renovation in 2010: Virginie Koenig and Damien
Marot of VK Design www.id.co.mu
7
LABELS AND CERTIFICATIONS
HERITAGE LE TELFAIR GOLF AND SPA
RESORT’S AWARDS
In September 2008 Heritage Le Telfair Golf & Spa Resort
was named one of the “Small Luxury Hotels of the World”. It
is only the second hotel in Mauritius to receive such a
prestigious distinction, showing once more our professionalism
within the luxury hotel business.
Heritage Le Telfair has been honoured with a 2014
“Certificate of Excellence“ from Trip Advisor, a global review
site. This certificate is awarded to hotels that receive
consecutive evaluations of ‘excellent’ on the “Trip Advisor“
website. Heritage le Telfair was also classed by the Trivago
website as the second best hotel in the “Best Hotel” for
travellers on their honeymoon, third in the “Best Family Hotel”
and fourth in the “Best Luxury Hotel”.
HERITAGE LE TELFAIR HAS ALSO
RECEIVED TWO AWARDS AT THE
WORLD TRAVEL AWARDS.
Heritage Le Telfair has been rewarded and elected both “Best
Golf Resort” in 2010 and 2011 and “Best Luxury Resort” of
Mauritius at the World Travel Awards of 2010 and 2013.
More than 183,000 professionals within the tourism industry,
most notably travel agencies, tour operators and tourism
organisations participated in the vote – a true recognition of
our hotel and all of its team.
8
CULINARY DELICACIES
AT HERITAGE LE TELFAIR
Heritage Le Telfair offers a variety of dining options. Unique to
Heritage Le Telfair is our interactive cooking concept; guests
discuss their suggestions and questions with our chefs in an
open kitchen environment.
THE CHEF’S TABLE
The Chef’s Table is located at the heart of Annabella’s kitchen
and offers our guests an exclusive experience to enjoy a creative
menu of dishes specially concocted by the chef using freshly
harvested produce from our local markets, and served with
wines specifically chosen to compliment the dishes
THE CHEF’S COOKING COURSE
Cooking lessons are also available for customers wishing to
learn to cook Mauritian food. This is a multicultural experience
in which participants share experiences and compose dishes
together with one of our talented chefs. Their efforts are then
served to them for lunch with a glass of wine.
ANNABELLA’S
In tribute to Annabella, the wife of Charles Telfair, this
restaurant has been designed in the style typical of plantation
owners’ homes. Run as a ‘chic’ brasserie, with rattan chairs and
a traditional open kitchen.
LE PALMIER
Overlooking the pool and the ocean, this pool and beach bar
offers the ideal place for those who want uninterrupted
enjoyment of the sea. It offers light lunches, snacks, salads, ice
creams and refreshments, all of which can be enjoyed with toes
in the sand.
GIN’JA
Set on a stretch of white sand, overlooking the lagoon, this
modern restaurant is open for dinner. Pan-Asian cuisine is
served with a relaxed ambiance, the restaurant adopts a more
sophisticated atmosphere for a refined culinary experience.
CAVENDISH BAR
The name Cavendish refers to a type of banana imported to
Mauritius by Charles Telfair.
This bar offers a relaxed atmosphere, perfect for the enjoyment
of a cocktail, liqueur or the best cigars whilst listening to live
music. For whiskey connoisseurs, a menu of 100 single malts
exceeds expectations. This bar also offers a fine selection of
teas and cigars, a library and a billiard table. A colonial English
smoking room atmosphere has been constructed through the
décor of beautiful coffered ceilings decorated with the coat of
arms of personalities who have stayed at Bel Ombre.
Divided into four distinct areas, Annabella’s offers a different
setting every day. The chef presents a new daily menu each
day, offering both international and Mauritian cuisine.
9
ESCAPE
TO OUTER AFRICA …
Drawing on the cultural melting pot that is Mauritius, Heritage Awali focuses
on Mauritius’ African Heritage. The word ‘Awali’ comes from the Swahili for
a ‘return to the source’; this is reflected in Heritage Awali’s ethnic décor.
Perfect for friends, family or couples holidays, Heritage Awali’s huge range of
services brings it to the centre-stage. We support a huge range of land and
water-based activities, including a superb 18-hole championship golf course.
There is an exclusive kids club, where children aged 2 - 11 can have fun
adventures within a learning environment.
Well-being is the number one concern of our luxurious spa, Seven Colours
Spa, which performs personalised treatments. There is also the 3500 m2
fitness centre Umuzi Sports Centre, fully equipped and open from 7am to
8pm.
Heritage Awali hosts a diverse and delicious range of restaurants to awaken
our guests’ taste buds with every mouthful.
10
Our guests are welcomed by the sounds of the djembes, a
drum originally from West Africa, which immerses our guests in
a warm and friendly atmosphere. Space and contrast is
paramount to the architecture of the hotel and is a characteristic
of Mauritian architect Jean Marc Eynaud’s style. The ground
floor, of volcanic stone and terracotta tiles, is played off against
the teak parquet floors. Shingle roofs are set against thatched
roofs and shaped in the form of pagodas.
The African inspiration is clear throughout Heritage Awali,
through the warm tones of ochre, tan, saffron and brown and
through the dark Wenge wood doors and decorative copper
touches. The interiors decorator, Virginie Koenig has instilled
ethnic values in harmony with the tropical surroundings.
11
ROOMS
There are 154 Deluxe rooms of 52m (renovated in 2014), 5
suites of 100m and a 310m villa, decorated in a refined style
that emanates a feeling of perfect harmony through warm tints,
objects of woven straw and terracotta, wooden furniture, large
earthenware jars. Each room opens onto a private terrace, not
far from two infinity pools and a long white sandy beach.
Bathrooms have the ultimate contemporary design, with square
basins and oval bathtubs embedded with black stone.
A haven of peace, the spacious villa features a scene straight
out of the novel Out of
Africa, with a terrace, private pool and gazebo, here the
African style suffuses into everything, creating a peaceful
atmosphere, promising absolute tranquillity.
Architect:
Jean Marc Eynaud
www.jmeynaudarchitects.com
Decorators:
Virginie Koenig and
Damien Marot of VK Design
www.id.co.mu
12
AWARDS, LABELS & CERTIFICATIONS
Heritage Awali Golf & Spa Resort won the award for “Best
Luxury Golf Resort” at the World Luxury Hotel Award 2013
and the award of “Best Beach Resort” in 2011. Established in
2006, the World Luxury Hotel Award is considered to be
the highest honour of the hospitality industry. While this award
symbolises excellence for those who receive it, it is also a seal
of quality for the discerning traveller.
The Seven Colours Spa at Heritage Awali was named “Best
Luxury Destination Spa” in Mauritius by the “World Luxury
Spa Award” body. Heritage Awali Golf & Spa Resort and its
spa, Seven Colours Spa, a leading Mauritian spa brand, were
awarded once again, in 2014, by the “World Luxury Spa
Award”, taking the top honour of the “Best Luxury Spa
Group”. This is a real recognition for this exceptional spa,
which was awarded for its service and unparalleled standards
of quality. Its unique design and exceptional decor – of an
African village, covering over 3,000 square metres of luxuriant
nature, have an added appeal to spa aficionados and the
selection of experts from the global spa industry who
participated in the vote.
Heritage Awali has also received the Bronze award in the
category “Best Hotel of the Indian Ocean” by Virgin Holidays
in 2011.
HACCP CERTIFICATION
Heritage Awali has been HACCP certified since March
2010 - the food safety system provides a guarantee of hygiene
by means of defined processes and controls throughout the
food preparation chain. The granting of this internationally
recognised certificate reflects the commitment of a dedicated
team that never ceases to be concerned with the quality
offered to our customers.
13
CULINARY CHOICES
OF HERITAGE AWALI
BALAFON
BOMA
Named after an African instrument, this is the perfect place to
meet for breakfast or enjoy a dinner that will take our guests on
a gastronomic voyage through a diverse range of culinary
themes. This restaurant, with a warm, friendly atmosphere, is
housed in four pavilions, surrounded by mirrored ponds.
(Open once a week – weather permitting)
INFINITY BLUE
Located on the sea front, Infinity Blue allows our guests to dip
their toes into the sand as they relax and enjoy the tastes of
Mauritius and the sea!
ZAFARANI
Zafarani serves superb Indian cuisine. It has revitalising look,
inspired by the cultural festival of Holi, a mix of old stones and
vivid colours create a welcoming atmosphere.
AMAFROOTY
Boma enjoys a unique setting under the stars; the programme
for this friendly African evening campfire includes traditional
African music, local produce and game from the Frédérica
Nature Reserve (which is cooked over a wood fire) as well as
vegetarian dishes.
ZENZIBAR
A descriptive name for this lounge bar, which is placed
amongst interlaced pools and offers breath-taking views of the
lagoon. Zenzibar is the perfect place to relax or to enjoy a
good cocktail.
INFINITY BLUE COCKTAIL BAR
Infinity Blue Cocktail Bar is located on the beach and provides
light cuisine as our guests relax and enjoy the beautiful southern
beaches of Mauritius. .
Amafrooty allows our guests to enjoy a light snack and a drink
as they lounge by the pool.
14
HERITAGE THE VILLAS
YOUR À LA CARTE
HOLIDAYS…
Heritage The Villas resides on an award winning 210-hectare estate in the
Frédérica Nature Reserve, with views of the serene tropical landscaped
gardens, the lagoon and the Indian Ocean, our breath-taking golf course and
the foothills of Plaine Champagne.
The Villas offers unlimited access to our 18-hole championship golf course,
19th century manor house, the C Beach Club and all of the facilities within
the Heritage Resorts itself. To assist with access within the resort, a golf-cart is
provided with each villa.
Each villa is furnished with an infinity pool, large veranda, air-conditioned
bedrooms, communications facilities (including Wi-Fi) and a full range of
satellite television channels. The villas are between three and four rooms and
have been designed by the Mauritian architect Jean-François Adam in the
style of colonial Mauritian plantation homes. The privacy of our guests is
maintained, as is our five star services; each room is cleaned daily and a
24-hour concierge service is available.
15
THE MAURITIAN SIMPLICITY OF
THE VERANDA LIFESTYLE
Other amenities are available to the guests at our villas for an
additional cost. These include: breakfast in the villa, private chef
for breakfast, lunch or dinner, a children’s menu, 24-hour room
service, dry cleaning and laundry, babysitting, as well as a butler
service, , organisation of parties and spa treatments in their own
villa! For golf fans, the villas allow preferential rates at two
neighbouring 18-hole golf courses, those of Tamarina and Le
Paradis.
KIDS CLUBS, SPORT CENTERS,
GOLF CART, FREE AND
UNLIMITED GREEN FEES...
Transfers by car or helicopter can be arranged, as well as car
rental and many different excursions (catamaran cruises and
charters, deep sea fishing, private hunting, nature walks,
motorised water sports, quad biking) :
16
AWARDS, LABELS & CERTIFICATIONS
Heritage The Villas received an award in the Family category in
the Trip Advisor Travellers’ Choice Awards 2014.. Villa
Valriche has been voted, by the International Property
Award’s body, as the ‘Best Golf Development’ and the ‘Best
Safe Home in Africa’ in 2013-2014. Previously to this
Heritage the Villas was ranked within the ‘Top 10 Best Luxury
Developments in the World’, ‘Best Residential Golf Resort’
and the ‘Best Long Haul Golf Resort’.
17
AN INFINITE RANGE
OF CULINARY DELIGHTS!
Guests of Heritage Resorts (Heritage Le Telfair, Heritage
Awali and Heritage The Villas) will be spoilt for choice by
our exclusive range of 12 restaurants. From Pan-Asian and
European Bistro to Mauritian, let yourself be enchanted by our
variety of flavours!
MAIN RESTAURANTS
• Annabella’s – of Heritage Le Telfair, provides interactive
international cuisine
• Le Balafon – of Heritage Awali, provides international
cuisine, in a buffet style
• Cyan – of C Beach Club, provides Mediterranean style
cuisine
QUICK LUNCH OR SNACK
•
•
•
•
Le Palmier at Heritage Le Telfair
Amafrooty at Heritage Awali
Coast at C Beach Club
Heritage Golf Club restaurant
AROUND THE WORLD (À-LA-CARTE)
• Infinity Blue – Heritage Awali - International cuisine and
seafood specialities
• Gin’Ja - Heritage Le Telfair - Pan-Asian beach restaurant
• Coast - C Beach Club restaurant - Italian Cuisine
• Le Château de Bel Ombre - Fine Mauritian cuisine using
local products
• Boma - An open-air family-friendly African restaurant
where our guests can enjoy an African show and sample
the traditional dishes (open for dinner once a week weather permitting)
• Zafarani – Heritage Awali - Indian cuisine
Guests of the Domaine have privileged access to 6 restaurants
for dinner, and benefit from a special credit arrangement
(depending on the package reserved).
18
VERY IMPORTANT KIDS & TEENS
At Heritage Resorts, young residents have an endless choice of entertainment. The infrastructure
of the two Heritage hotels, as well as the Domaine which covers 2,500 hectares, provide
endless pleasure and leisure activities, all of which are supervised by trained and dedicated staff.
THE CONCEPT OF
TIMOMO & FRIENDS
Timomo & Friends is a unique concept based on the character of Timomo, a Green Cateau,
whose scientific name is Echo Parakeet, an endemic Mauritian species that almost became extinct
a few years ago.
The name Timomo refers to the Mauritian words: Ti is the local word
for ‘small’ and momo is a nickname that comes from the word
‘Mauritius’. Timomo is a bird, which goes in search of treasure at the
other side of the rainbow. This treasure hunt takes him around the
island and allows him to meet new friends.
Everyone helps in the quest and so, with these friends, Timomo
discovers that he possesses one of the finest treasures in the world, a
rainbow heart, in which tolerance, love, friendship, solidarity, respect
and kindness prevail!
The Mauritian identity of a rainbow nation and its warm hospitality
are conveyed through this concept that inspired our exclusive brand.
V.I. kids have the opportunity to discover a bright and colourful
world that is both playful and original.
19
The Timomo & Friends kids clubs, at Heritage Le Telfair and Heritage
Awali, are open daily from 8.30am to 11.30pm and cater for children
aged 2 to 11 years old, who are staying in the hotels and villas. Upon
registration at the Timomo & Friends club, children have access to a
varied program of activities specially designed for them, which enable
them to go on excursions, take part in beach activities such as fishing
for crabs, have fun in the pool specially reserved for them, and create
their first works of art and crafts, all of this and much more is
performed under the close supervision of our qualified staff.
Also available to infants, between 0 and 2 years old, is a free
babysitting service between the hours of 8am and 4pm.
VERY IMPORTANT
KIDS & TEENS
ON ARRIVAL:
THE V.I. KIDS WILL RECEIVE:
•
•
•
•
•
•
A welcome mocktail
A personalised welcome letter
A holiday notebook
Coloured wax crayons
A Timomo & Friends t-shirt and cap
A voucher for an ice cream from the bar
The best loved activities of Timomo & Friends clubs for V.I
Kids aged 2 to 11 years old include:
• The Tree Huggers of the Domaine de Bel Ombre
• Traditional fishing in the Citronniers River
• Picnic in the gardens of the Château de Bel Ombre
• Rainbow evening in fancy dress
During the holidays, the VI Kids will learn about:
• The Domaine and its picturesque surroundings
• Endemic plants of the island
• The beach and shellfish
• The lagoon and its colourful coral
• The culture of Mauritius
The following facilities are available at the Club for V.I. Kids:
• PlayStations and games
• DVDs & movies
• Supervised swimming pool for children
• Games to entertain and amuse them
Available in bedrooms for V.I. Kids (on request):
• Potties
• Children’s bathrobes
• Toys for the bath
20
AVAILABLE AT THE RESTAURANTS
FOR V.I. KIDS (ON REQUEST):
•
•
Food customised on demand (pureed vegetables or fruit)
Timomo & Friends buffet at the main restaurant or a special
children’s menu
The V.I. KIDS excursions: (On payment of a supplementary charge)
Discovery trips are organised in groups to explore the island during
the holiday
Timomo will lead our guests to discover:
• La Vanille, the crocodile and turtle park
• The Seven Coloured Earth at Chamarel and the Black
River Gorges
• A safari in the bush at Casela with the zebras, ostriches
and birds
• The tea road of Bois Chéri and the Hindu temple of
Grand Bassin
Reservation in groups is required, minimum 4 children, single rate for all
outings including transport, picnic basket made at the Club by our
guests’ child and the site visit itself.
The V.I.KIDS sports and leisure activities: (On payment of a
supplementary charge)
Teenagers have, at their disposal, a wide choice of excursions,
water sports and land-based activities, adapted to their age
group, in both hotel resorts and also within the Domaine, at
the Frédérica Nature Reserve (trekking, mountain bike, quad
biking etc.) and at Heritage Golf Club.
Activities available include golf lessons and competitions on the
9 hole pitch & putt with award ceremonies; tennis, beach
soccer, and volley ball tournaments, horse rides on the beach,
evenings by the water at the C Beach Club or around a camp
fire, water polo, improvisation sessions, music mix workshops,
bocciball tournaments, diving, treasure hunts on the Domaine
with bicycles and much more!
BABIES
For V.I. Kids babies, the usual as well as special
equipment for babies are also available:
Baby Basket for 0-3 years, a Johnson & Johnson basket in the
room upon arrival that includes all the basic products needed
to care for our guests’ baby during our guests’ vacation:
• Body lotion
• Baby oil
• Baby shampoo
• Soap
• Embroidered towels and bathrobe for baby
Extra bed with embroidered linen especially for baby
•
V.I. Kids aged 5 to 11 years can practice and improve their favourite
sport under the watchful eye of a professional coach and on
payment of an extra charge depending on their level:
Available on reservation only (30 to 45 minute private lesson):
• Tennis
• Golf
• Kite surfing
• Horseback riding
• Painting on canvas or on a local instrument (can be
organised in groups)
• Scuba diving (PADI Bubblemaker for ages 8 years old
and over)
• V.I. Teens
Changing table in the public toilets as well as a hygienic
and hermetically sealed bin for the disposal of nappies.
• Single and double strollers for babies (on request before
registering)
• The Chef will also provide a menu especially for babies
taking their food preferences into account
On request only:
• Baby cots
• High chairs for babies in all restaurants or in our guests’
room
• Car seats (on request before registration)
• Pots for baby
• Bibs
• Toilet seat for children
• Non-slip mat for the bathtub
• Special baby bath
• Bottle warmer
• Cold sterilizer
• Hot sterilizer
• Baby monitor phones
• Mosquito net for cot
21
On payment of a supplementary charge:
• A babysitting service is available every morning and evening . . .
• First hour - Rs450.
• All subsequent hours - Rs300.
• Milk especially for children (on request before registration)
• Special swimming costumes/diapers available at the Blue Earth boutique
• Plastic beach toys available in the Blue Earth boutique
• Sunscreen available in the Blue Earth boutique
• Anti-mosquito spray available at the Blue Earth boutique
• Child car seat (on request before registration)
• Before our guests arrive, the hotel also offers a concierge service for buying in a stock (on payment of a supplementary charge):
of milk, wipes, diapers, special diapers for swimming and any other baby products and accessories available on the market.
22
SPORTS AT
HERITAGE
Residents of the Domaine have access to a superb range of
activities such as the Umuzi Sports Centre at the Heritage
Awali, which extends over 3,500 square metres and that of
the Heritage Le Telfair, as well as our golf course, the C Beach
Club (which offers a huge range of nautical activities) and the
multiple possibilities within the Frédérica Nature Reserve. An
ideal resort for sports lovers!
There are excellent water sports facilities within the Domaine,
which offer our guests a five star luxury water sports
experience, including a series of free activities such as
windsurfing, sailing dinghies, aqua-gym, daily water skiing
outings, pedal boats, canoes, trips in a glass-bottomed boat,
snorkelling and a range of paid activities such as scuba diving or
kite surfing.
Not to mention, we offer a range of excursions that can be
organised with our concierge desk. Theses activities include
boat trips to see dolphins, catamaran cruises or deep-sea fishing.
23
WELLNESS COMES IN
COLOURS
Seven Colours Spa was conceived in Mauritius and uses the
rich multi-culturalism on the island to produce a unique fusion
of spa treatments.
Seven Colours Spa uses specially developed cosmetic
products, which provide a total feeling of well-being. Seven
Colours Spa produces a synthesis of ancestral therapies,
stimulation of the senses, and the benefits of nature to create
this sense of well-being. Inspired by the oriental philosophy of
the Chakras, the Seven Colours Spa concept embraces the
interaction and balance of the energies and colours to revitalise
our guests. The colours stimulate our nervous system, feeding
our 7 energy centres: the chakras.
Seven Colours recognises and respects that we are all unique
individuals and in line with this, we offer each client a
personalised experience, across our range of treatments,
products and even extending to our cuisine. A member of our
highly qualified professional team performs each treatment. This
unique approach is embodied in our range name: Younique. .
24
SEVEN COLOURS, MEMBER OF ISPA
Since June 2009, the Seven Colours Spa brand has been a
member of the International Spa Association (ISPA). This
association, recognised worldwide in the world of spas, offers
the spa customer a guarantee of quality. Only spas that meet
the standards of service, security, code of conduct and ethics
required by ISPA may be members.
NATURAL PRODUCTS:
Seven Colours Cosmetics is an exclusive unisex range of
spa-cosmetics sourced from nature and dedicated to wellness,
skin care and beauty of the face and body. A complete
treatment-focused range (facial creams, serums, masks, scrubs, oils
and body creams) with essential oils and plants inspired by
Mauritius such as Ylang Ylang, Aloe Vera, Vanilla, Coconut or
Frangipani with concentrates of properties that regulate, repair
and regenerate. The products contain high-tech active
ingredients such as molecular cosmetics and active liposomes
that allow in-depth action or complexes of anti-aging
bio-peptides and vitamins.
This careful selection of natural ingredients, careful dosages and
precious mixtures contribute to the great effectiveness of
treatments offered in our spas and make our Seven Colours
Cosmetics products true antidotes against stress and aging.
The entire range is made exclusively for Seven Colours in
collaboration with an independent laboratory that meets the
approved international standards (ISO 9001, FDA and EU)
and is a member of the CTFA (Cosmetics Toiletry & Fragrance
Association).
They are non-comedogenic, paraben free *, and contain no
dyes, no mineral oils, no petroleum derivatives, no artificial
fragrances nor animal materials. To help preserve the
environment, the recyclable materials are used in the packaging
and printing has been reduced to a minimum. The products are
not tested on animals.
* Applies to the majority of products in the range
25
5000M2 OF SPA AT
HERITAGE RESORTS
AT HERITAGE LE TELFAIR
OUR MILLESIME COLLECTION:
The spa at Heritage Le Telfair has exceptional facilities
including suites and open-air private pavilions for two, with
fountains, relaxation space, sky views, bathrooms or private
outdoor swimming pool for unique moments of romance and
relaxation. Not to mention a well-being space unique in
Mauritius that includes a hydrotherapy pool with relaxing
bubble beds, outdoor showers with hydro massage jets and
magnificent outdoor spaces for relaxation.
Just as Millesime may describe an exceptional perfume or wine
vintage, so the Seven Colours Millesime Collection underpins
our most exclusive spa category. Exceptional and refined
facilities, spa experiences, treatments and wellness-oriented
services are integrated with the natural environment surrounding
them. Its primary purpose is to guide each guest into a deep
feeling of wellness. This initiation is accomplished through a
comprehensive programme of wellness services. These extend
to services such as personal training, wellness education, a menu
of healthy food options and personalised wellness programmes.
The Seven Colours Spa includes a hair salon, a manicure and
pedicure salon, a hammam, a sauna and other treatment rooms
each with their own private little garden and their own
bathroom.
AT HERITAGE AWALI
The Seven Colours Spa at Heritage Awali Golf & Spa Resort
is one of the most beautiful spaces dedicated to well-being in
the Indian Ocean. Designed as an African village of 3,000
m2, the Seven Colours Spa welcomes each guest into a haven.
All these services and facilities dedicated to wellness and
relaxation allow customers to enjoy their stay to the full and to
leave physically and mentally rejuvenated.
(More information on spas and the Seven Colours brand can
be found in the Seven Colours press pack)
The spa has 18 treatment rooms, of which 7 are inside, 5 are
open pavilions, and 2 pavilions are right on the beach. A
sauna, vitality and chilled pool and a hair salon with a beauty
parlour are also available for our guests. Since its refurbishment,
the Seven Colours Spa, at Heritage Awali, has introduced a
bridal salon.
26
THE FINEST GOLF EXPERIENCE
IN THE INDIAN OCEAN
Adjoining the two hotels is the magnificent 27 hole golf complex known as The
Heritage Golf Club which consists of an 18 hole Championship Course and a
9 hole Par 3 course. The course design is the work of architect and ex-European Tour
professional Peter Matkovich of Matkovich and Hayes, a South African architectural
firm of international renown.
Situated between mountains and the sea, the golf course is certainly one of the most
beautiful on the island with amazing views of the lagoon on one side and the hills of
the Black River Gorges Nature Reserve on the other. The naturally hilly landscape
features many lakes, streams and tropical flora, the natural fauna is prolific and includes
a wide variety of protected bird species and a family of deer!
The course is ideal for all levels of golfers with generous fairways and 5 different tee
options on each hole so that you can choose the one that best suits your level of
competence. For the beginners, juniors and those wanting to hone their short game
skills, the Par 3 course is perfect.
Facilities on offer at The Heritage Golf Club include a practice putting green, short
game warm-up area, double sided driving range, PGA accredited golf academy,
men’s and ladies locker rooms, a well-stocked pro shop and a wonderful restaurant
and bar overlooking the course.
AN ENVIRONMENTALLY RESPONSIBLE
GOLF COURSE
Created in 2004 in the foothills of Bel Ombre, the Heritage Golf Club was built
on a hilly site, crisscrossed by streams, rivers in an area previously planted with sugar
cane. The golf course gains tremendously from its natural topography. Irrigation comes
only from the collection of rainwater and runoff. This golf course has also been
managed in an environmentally responsible way for some years now: 100% organic
fertilizer is used for 50% fertilizer needed. The pesticide used has an outstanding
environmental profile with minimal toxicity to wildlife and to users. Finally, weed
control is done with coarse untreated salt.
27
THE GOLF ACADEMY
The Heritage Golf Club has a golf academy with a certified PGA professional. The practice facilities at Heritage Golf Club are
world-class and cater for all levels of improving golfers. These include a
9 hole Short Course (Par 3), a double-sided grass driving range and 2 short game areas. Video lessons are available for an
enhanced learning experience.
Coaching is available for both adults and juniors in groups or singularly. This truly is a great place to learn to play or to hone your
skills.
OUR GOLF PRO
Matthieu Millet joined The Heritage Golf Club Team in 2011
and brings a wealth of experience and expertise to our Golf
Academy. He is French PGA certified and has taught at many
prestigious academies throughout the world, including those of
Dominque Larretche and David Leadbetter.
28
NIGHT GOLF
AT HERITAGE GOLF CLUB
During their stay at Heritage Resorts, guests are offered the
opportunity to enjoy an unforgettable golf experience under
the stars on the Par 3 course. The course is lit with glow sticks
and players use phosphorescent balls to test their skills in the
dark of night.
THE GOLF CLUB
Thanks to its light cuisine served continuously throughout the
day and its friendly atmosphere, the Club House is the perfect
place to eat after a round of golf. Served on the terrace
overlooking the golf course, the menu includes a variety of
snacks and fast food as well as Mauritian specialties and it has
a great wine list.
2 Hotels, Luxury Villas and 3 golf courses!
To provide a complete experience for golfers, The Heritage
Golf Club has partnered with Le Paradis Golf Club and
Tamarina Golf Club and can now offer Heritage Resort guests
the opportunity of playing on these courses at reduced prices
during their stay. Both golf courses are nearby, 15 minute transfer
to Le Paradis and 45 minutes to Tamarina.
FREE UNLIMITED GREEN FEES FOR
GUESTS OF HERITAGE RESORTS
All guests of Heritage Resorts (Heritage the Villas, Heritage
Awali and Heritage Le Telfair) have free unlimited green fees
at The Heritage Golf Club for the duration of their stay.
29
AWARDS, LABELS AND CERTIFICATION
MEMBERS OF THE IAGTO HAVE JUDGED THE HERITAGE GOLF CLUB THE ‘BEST
GOLF COURSE’ IN MAURITIUS’!
The Heritage Golf Club and the Heritage Le Telfair were pleased to welcome members of the International Association of Golf
Tour Operators during their annual visit to Mauritius. Following their visit, the tour operators filled in a questionnaire to establish a
ranking of the best golf courses and hotels on the island. The Heritage Golf Club finished top of the list with its 18 hole
championship course (PAR 72) being given a score of 5.5 out of 6. Heritage Le Telfair has meanwhile been ranked second in
terms of accommodation getting 5.6 out of 6.
THE HERITAGE GOLF COURSE RANKED AMONG THE TOP 20 GOLF COURSES IN
THE WORLD!
Primelocation.com, the number one English real estate agents site, has published its annual Top 20 best golf estates in the world.
The Heritage Golf Club is ranked in 14th place and is the only golf course in the Indian Ocean area to be included! This ranking
is based on the location of the golf course, the quality of its facilities and the technical level of the course. It is directed by Peter
Swain, a former champion golfer, writer and television producer, who has played on the most beautiful golf courses in the world.
CNN TRAVEL RANKS THE HERITAGE GOLF CLUB INSIDE THE TOP 10 GOLF
COURSE IN AFRICA
A recent ranking performed by CNN Travel ranked The Heritage Golf Club as the best golf course in Mauritius and inside the
top 10 best golf courses in Africa.
30
AFRASIA BANK MAURITIUS OPEN
The AfrAsia Bank Mauritius Open was officially launched this 28th of August 2014
with a ceremony at the C Beach Club at Heritage Resorts in Mauritius.
It is the first ever tri-sanctioned golf tournament endorsed by the European, Asian and
Sunshine Tours, all three members of the International Federation of PGA Tours and
with 1 million Euros prize fund is the highest prize purse ever to be paid out for a golf
tournament in Mauritius.
The AfrAsia Bank Mauritius Open, which is expected not only to draw top golfers
from each of the three Tours, will be played at the Heritage Golf Club from May
7-10, 2015 and golfing fans from around the world are expected at Heritage Resorts.
Selwyn Nathan, Executive Director of the Sunshine Tour, said: “We are delighted to be
joining the Asian and European Tours in staging the first-ever tri-sanctioned event in
Mauritius. We enjoy excellent relationships with both Tours, and are proud to already
be a vital ‘swing’ on the European Tour, during the Northern Hemisphere’s winter
months. This ground-breaking tournament in Mauritius will bring the three Tours ever
closer and, importantly for us, offer our members another opportunity to compete at the
highest levels on the world stage.
Visit our website www.heritagegolfclub.mu for more details
31
ENCHANTING...
LE CHATEAU DE BEL OMBRE
Le Château de Bel Ombre is an enchanting colonial planters bungalow, set in French
Gardens punctuated with ancient trees, this 19th century property has been tastefully
restored to its former glory.
Old-fashioned charm emanates from its antique furniture, beautiful panelling, high
ceilings, majestic steps and veranda.
Ideal for an intimate dinner of local Mauritian cuisine cooked using Domaine de Bel
Ombre sourced products. Le Château de Bel Ombre exudes an atmosphere where
dreams and romance reign supreme.
The bungalow was built in the 19th century, under the instruction of Sir Hajee Jackaria
Hajee Ahmed, a wealthy Indian who never lived in the bungalow. It was christened a
‘chateau’ due to its imposing size and structure. The architect, who designed the
property, also designed the Treasure House, in Port Louis, which has been designed in
the same Anglo-Indian Colonial style.
32
THE PLACE TO C...
THE PLACE TO B
The Domaine de Bel Ombre expanded its extensive range of leisure facilities
in February 2011 with the opening of the C Beach Club.
Located on the beach and adjacent to Heritage Le Telfair, C Beach Club
offers real sophisticated relaxation for all ages, both day and night, to the
residents of Heritage the Villas and Heritage Le Telfair and Heritage Awali
as well as non-residents of the Domaine de Bel Ombre.
The design takes a tropical and contemporary approach with a relaxed
Mediterranean vibe. Guests are invited to enjoy its wide white sandy beach
equipped with ‘love nests’, canopied sun-beds, deckchairs and also its
sapphire blue infinity pool that blends with the blue of the lagoon. The
wooden deck overlooking the pool and the furniture design give this place a
chilled lounge atmosphere.
It all begins with C...
There are two restaurants Coast next to the pool, where our guests can enjoy
light cuisine with their toes in the sand for lunch or Italian cuisine for dinner,
and Cyan, which serves Mediterranean cuisine in an elegant and relaxed
atmosphere. There is also the lounge-bar, Chill, which overlooks the beach.
Finally, we have our boathouse, Cabana, which offers a range of water sports
such as kite surfing, water skiing and sailing.
To ensure our guests’ absolute comfort we have hostesses to welcome and
care for our visitors. There is also a private dining room and changing rooms,
towels and beach service.
Special events are organized on a regular basis featuring DJs and other local and
international artists at parties or brunches. The C Beach Club is the ideal venue
for holding barbecues, beach parties, fashion shows and product launches.
Architect:
Patrick Dalais of Archos Tekten Management
Company Ltd
Decorators:
Virginie Koenig and Damien Marot of VK Design
www.id.co.mu
33
FRÉDÉRICA NATURE
RESERVE
At Heritage Resorts, we offer our guests access to the Frédérica Nature Reserve
nestled in the Domaine de Bel Ombre, which is home to unique and protected
fauna and flora. Covering an area of 1,300 hectares, Frédérica rises to 550m
above the sea. There is a mixture of dry forest and coastal rainforest and the
unique views, combining hilly landscapes, rolling plains and waterfalls (including
the highest waterfall on the island called l’Exemple, 350m).
Deer breeding takes place in the Reserve and there is an astonishing biodiversity
of flora and fauna that has enabled the development of tourism activities in
harmony with nature. Some species that can be found have been introduced by
man, such as medicinal plants, fruit trees and shrubs, as well as indigenous
Mauritian species such as black ebony, Bois Pomme, resin producing conifers, Bois
Tambour and Candle wood.
The animal kingdom flourishes within Frédérica Reserve. The Reserve is home to a
large colony of bats (approximately 10,000), which are the only mammals
indigenous to the island as well as 3,000 deer, wild boars, monkeys, mongooses,
Paille-en-Queue birds and a few Cateaux Verts. Cateaux Verts are the
Mauritian Parakeets and are an endangered species protected by the Mauritian
Wildlife Foundation collaborating with the local governmental authorities. It is
thought there are only 450 Cateaux Verts left in Mauritius.
(Source: The Mauritian Wildlife Foundation)
34
THE FRÉDÉRICA CONCEPT
Frédérica Reserve offers numerous possibilities. There is a
selection of guided tours, which allow recreational activities to
be combined with information on the history and flora and
fauna. Frédérica Reserve promotes social responsibility in order
to conserve this natural heritage (only 2% of the indigenous
forest still exists on the island) and protect and preserve the
flora and fauna with the assistance of the Mauritius Wildlife
Foundation (MWF).
FOR LOVERS OF ACTIVE TOURISM...
In addition to guided tours that explore the Frédérica Reserve,
there are quad bike or 4x4 excursions, day and night safaris,
mountain bikes, kids discovery tours and organised trekking
adventures.
The reserve has a private lodge nestled in the hills that serves as
a stopover for excursions.
THE BEL OMBRE FOREST
The forest at Bel Ombre is one of 2% of original forests left in
Mauritius. It is considered very valuable, due to the fact 50%
of its vegetation is endemic or indigenous. It is a forest that
illustrates the transition from dry coastal forests to the wetlands
of the highlands and it consists of a variety of species - the
most common being: black ebony, olive wood, wood mat
(Labourdonnaisia glauca, Sapotaceae), rosin, iron wood, nail
wood (Eugenia fasciculate Myrtaceae), drum wood and
banana trees.
MAURITIUS’
NATURAL HERITAGE
Bel Ombre forest is therefore particularly important for
conservation of these Mauritian species. The Bel Ombre Sugar
Company and the Mauritian Wildlife Foundation signed an
agreement in 2009 for the conservation and reforestation of
the Bel Ombre forest.
JUMELLEA RECURVA
The Bel Ombre forest has the privilege of being one of the
few places in Mauritius, to have all the components necessary
for the natural habitat of the Jumellea Recurve, a white
flowered orchid previously considered to be extinct by the red
list of the International Union for the Conservation of Nature.
On 24 February 2011, a team from the Mauritian Wildlife
Foundation were delighted to identify a specimen of the
Jumellea Recurva orchid growing on the trunk a tree near the
river at L’Exemple Waterfall in the Dalsign hunting area.
Jumellea Recurva is native to Mauritius and Reunion Island.
While Reunion Island has a population of approximately 1,000
specimens, here in Mauritius, the species was only recently
rediscovered. In March 2001, 10 specimens were found. Then
in 2011, three more plants were found in the Pétrin forest, and
2 on Pouce Mountain. Other specimens may have been found
in the south; however, we will have to wait until they flower
to be absolutely certain.
35
DOMAINE DE BEL OMBRE –
HISTORY
The origins of Bel Ombre date back to 1765 when a concession of
2,200 acres was granted to Messrs’ Simon Rémirac and Claude de la Roche
of Ronzet. Bernardin de St Pierre, an 18th century writer, was the first to
mention the place in 1773. Nicholas Cere, the navigator, visited the site in
1782. Mathew Flinders, the explorer, anchored his schooner the ‘Cumberland’
in the Baie du Cap in 1803 on the way back from Australia.
The Bel Ombre sugar factory was built around 1802. The property was sold
to Mr. Callixte Chantoiseau in 1807, who in turn sold it to Mr. Charles
Telfair in 1816. Charles Telfair, the renowned botanist, left his mark on the
region that he developed and lived in between 1816 and 1820.
He was the first sugar planter to introduce agricultural implements to
Mauritius, which were quaintly called pioche bef at the time. He also
installed the first large horizontal mill in 1819. A pioneer in the field of
agricultural diversification, Telfair created extensive gardens and orchards at
Bel Ombre. At a time when social parity was far from advanced, he treated
his workers with great consideration and he paid particular attention to their
conditions of employment, housing, nutrition and hygiene.
Telfair died in 1833. Some time before he had sold the bulk of his estate to
Messrs’ Blancar, Waugh and Lesage. Telfair’s heirs sold their share to
Mr. Gaston d’Emmerez. The property consisted of 5,000 acres at the time.
36
The ‘Bel Ombre Sugar Estate Company’ was formed in 1833
for the purchase of the Bel Ombre, Beau Champ and Sainte
Marie estates. The new property then consisted of 8,233
acres. Three years later, the company was closed. Bel Ombre
became the property of Messrs’ Bélouguet and Monville; Beau
Champ that of Messrs’ Simeon, Paul and Augustus Eynaud,
and Sainte Marie went to Mr. Jules Ramp.
In 1886, 2,175 acres of forest at Bel Ombre were sold to the
Colonial Government and the rest of the property was sold to
Messrs’ Taleb and Mamoojee. Mr. H. Salemohamed bought
the property in 1898 and sold it the same year to Mr. Hajee
Jackaria Hajee Ahmed, who bought Beau Champ and St
Marie at the same time.
The property remained in the hands of those mentioned until
1910 but management of the estate was always entrusted to
Europeans. Mr. Hajee Jackaria Hajee Ahmed himself never
came to Mauritius, though he sent representatives (supervisors)
to see how the property was managed. These supervisors seem
to have had a penchant for the good life and for their harems
and they had a large colonial house built for their wives, which
is known today as the Château de Bel Ombre.
On March 3, 1910, Messrs’ James Albert Wilson, Eugene de
Rosnay, Edward Rouillard, Emile Sauzier and Oscar Pilot
formed the ‘Sugar Company of Bel Ombre Ltd.’ and they
bought the Bel Ombre, Beau Champ and Sainte Marie
estates. From 1910 to 1961, the company bought a number of
small properties among which the most important were:
‘Frederica’ in 1914, Bon Courage in 1934, and Chamarel / Case
Noyale in 1961.
When the Sugar Company of Bel Ombre Ltd. bought the
property from its previous owners, only 850 acres were under
sugar cane cultivation and sugar production was approximately
1,500 tons annually. In 1971, the Sugar Company of Bel
Ombre Ltd., searching for a new injection of capital, offered a
majority financial share to the South West Tourist Development
Company. This event coincided with the results of a feasibility
study on tourism opportunities in the southwest region of
Mauritius and also with a period of unprecedented social and
industrial upheaval in the country in general and in the sugar
industry, docks and transport sector in particular.
WHAT IS IN THE NAME OF
BEL OMBRE?
There is a lake on the Bel Ombre sugar estate, which is home
to a species of salmon-like fish called the ‘shadow’ (ombre)
and which the first tenant of the estate called Bel Ombre
because one of them was enormous. The name ombre comes
from the speed with which this fish moves. The ombre is a
handsome silver fish with a green or blue back, yellow and grey
stripe on its sides, dotted with small black spots, and a big
orange dorsal fin with purple spots between the spines.
37
VERANDA
LEISURE & HOSPITALITY
The VLH hotel group has six medium range and up-market hotels, a spa and
cosmetics brand, a championship golf course, a superb beach club, a late 19th century
Chateau-restaurant and manages the operations of fifty luxury villas.
The group employs 1,423 people and is a subsidiary of Rogers & Co; a Mauritian
diversified and publicly listed company. Previously known as the Veranda Group,
VLH unveiled its new name on 30 May 2011, thus beginning a new chapter in its
history. This name change occurred because of the way in which the group has
continued to expand its business portfolio. Over the last 30 years, the small family
business whose venture began with Veranda Bungalow Village in Grand Baie, has
become a major player in the Mauritian hotel landscape.
The name change is the affirmation of a policy of expansion and diversification begun
in 2004. The group has developed two areas of distinct and complementary
activities:
• The hospitality sector, which is the primary business of the group and is
represented by its two hotel brands; Veranda Resorts and Heritage Resorts with
an inventory of 686 rooms, and some fifty IRS Villas at the Domaine de Bel
Ombre and for which Heritage Resorts runs the daily operations and rental
management.
• The leisure sector, an activity that was added in recent years in addition to the
hotels, features most notably the Domaine de Bel Ombre, which includes the C
Beach Club as the latest addition to the group in 2011, the Heritage Golf Club
and the Château de Bel Ombre. Finally Seven Colours, established in 2004 is
its Well-Being brand and which is represented in all its hotels and is the premier
Mauritian brand for spas and cosmetics.
VLH practices responsible tourism that contributes to the well-being and
development of its employees and neighbouring communities, while taking current
environmental issues into account. Two areas given special priority illustrate this
commitment:
• Community Development
• The protection of lagoons
38
THE VLH BRAND
STRUCTURE
HOSPITALITY
Veranda Resorts
Truly authentic moments
Four 3-star + hotels situated on the North and East of
Mauritius
Veranda Paul & Virginie Hotel & Spa
A romantic hideaway for two
Veranda Grand Baie Hotel & Spa
An oasis of Creole charm
Veranda Pointe aux Biches Hotel
Barefoot bliss!
Veranda Palmar Beach Hotel
Seaside pleasures!
39
HOSPITALITY
Heritage Resorts
The essence of refined simplicity…
Two 5-star hotels and villas nestled on Domaine de Bel Ombre
on the South coast of Mauritius.
Heritage Le Telfair Golf & Spa Resort
Relax in colonial beauty
Heritage Awali Golf & Spa Resort
Escape to the subtle accents of Africa
Heritage The Villas
Scenic villas for ‘à-la-carte’ holidays
LEISURE
Managed by Heritage Resorts
C Beach Club
The Place to C…the place to B!
Heritage Golf Club
The Finest Golf Experience in the Indian Ocean
Le Château de Bel Ombre
Enchanting… Le Chateau de Bel Ombre
Seven Colours
A personal journey of wellbeing
40
CORPORATE SOCIAL RESPONSIBILITY
VLH practices responsible tourism, which contributes to the
well-being and development of its employees and
neighbouring communities, while taking current environmental
issues into account.
Two areas, that are given special priority, illustrate this
commitment:
• Community Development
• The protection of lagoons
Since 2007 VLH has allocated 2% of its profits after tax
(PAT) to these two priority areas, through the financing of
sustainable development projects for the benefit of the
community*.
OUR COMMITMENTS
TO SOCIETY
We believe our employees are part of the authentic soul of our
business and our promise; therefore we have built longstanding
precepts of CSR into our management of human resources.
Numerous measures that govern matters of health and safety and
continuing education are in place and special attention is given to
the well-being of our staff. In addition, we consider the
communities living around our hotels as our stakeholders.
Our hotels have a policy of openness and listening, and for years
now we have been collaborating with NGOs working locally.
For instance, Veranda Resorts hotels are supporting the
surrounding community through sponsorship and donation.
Veranda Paul & Virginie Hotel & Spa is mobilising efforts and
resources for the children of Grand Gaube by funding the
salary of a teacher, who is employed full time for the school
PTA (Priority Education Zone), Jean Eon. The objective of
the project is to provide an individual learning support to
students who have learning difficulties and to improve their
performance in certain subjects. Another example is the
collaboration with the Paille -en -Queue school that helps
children and adults from disadvantaged backgrounds who
failed academically.
Heritage Resorts is one of the few hotels of the region that
recycles its plastic and glass bottles through the Plankton project
(launch financed by Domaine de Bel Ombre Foundation).
Effective since December 2011, this project responds to both
ecological and economic problems. Its purpose is to provide an
environmental and sustainable solution to the issue of waste
management. Moreover, it creates jobs for locals, reduces carbon
emissions from garbage trucks and provides an ecological finished
product, which so far had to be imported. The Recycling Unit
currently processes around 1.5 tonnes of glass bottles and 250 kg
of plastic bottles per month.
41
OUR COMMITMENTS
TO THE
ENVIRONMENT
Putting environmental issues at the heart of our development is
a model towards which we have been striving in all of our
operations and through our VLH products. Traditional electric
lighting has been gradually replaced by environmentally efficient
lighting. Technical solutions enable better control of water
consumption, while reprocessing plants at the hotels use 100%
recycled water for irrigation and recycle grey water. Our golf
course is irrigated only by collected and stored rainwater. The
use of chemicals is controlled and limited to prevent any risk of
pollution; bio-pesticides and compost are used on the gardens
and golf course. Commencing in 2007 our employees were
made aware of the fight against waste and we started sorting
all waste at Heritage Resorts. Other examples of our activities
in this area include reducing the use of printed communication,
the use of socially engaged suppliers in the Blue Earth
boutiques and eco-friendly cosmetic products in our Seven
Colours Spas.
As far as our commitment to the marine environment is
concerned, which has been a major focus of ours since 2007,
we support the Reef Conservation NGO, which is active in
the field of protection of Mauritian lagoons and of raising
public awareness.
The new campaign “Respect our Coast”, in partnership with
Reef Conservation, aims at drawing attention to the fragility of
Mauritius’ coastline and ways to contribute to its preservation.
This NGO focuses on the protection of the marine
environment of the island through research, restoration,
education and training. With its educational bus project
(Mobile Marine Education Unit), the association puts marine
science and environmental issues within the reach of the general
public and students. This unique type of class is equipped
with fun presentations, interactive tools as well as laboratory
equipment. The project is part of a long-term partnership with
the association.
By means of these various projects we are part of the national
ambition to bring together the private sector and NGOs in
the fight against poverty as well as being engaged in improving
the welfare of children and community development. In
addition, we also act in full cooperation with the Mauritius
Sustainable Island plan, by aligning our initiatives in terms of
water and energy management with their aims, as well as by
funding NGO activities within the domain of environmental
protection.
* Background of Mauritian CSR: In 2010, the Mauritian
government made a law that businesses must contribute 2% of
their PAT (profits after tax) to social responsibility projects.
This contribution is subject to a set of guidelines and
procedures. Since 2011 a law has required companies to
devote 50% of this fund to the financing of projects in three
priority areas: community development, social re-housing and
poverty eradication as well as the health of children from
vulnerable groups.
** Since 2008, the Rogers Group has been a signatory of the
United Nations Global Compact, pledging to support the
Compact’s operations and strategies, and the universally
recognized principles in the areas of human rights, labour law,
the environment and the fight against corruption.
(More information on our activities in the CSR region can be
found in our CSR Annual Report).
42
PRESS CONTACTS
MAURITIUS
ALLEMAGNE
Valérie Rey
WeberBenAmmar PR - Germany
Communication & PR Manager - VLH
T. : +230 266 97 00 Mobile: +230 5255 93 00
Email : [email protected]
Postal address : Veranda Leisure & Hospitality, Labourdonnais
Village, Mapou, Mauritius
Villa Tolstoi, Königsteiner Strasse 83
65812 Bad Soden/Taunus
www.wbapr.de
Karine Curé
Marketing & Communication Manager - Heritage Resorts
T. : +230 605 53 25 Mobile : +230 5251 72 21
Email : [email protected]
Postal address : Heritage Le Telfair, Domaine de Bel Ombre,
Mauritius
FRANCE
Quatrevingthuit
10 rue Chardin - 75016 Paris, France
www.quatrevingthuit.com
Laurence de Blic
Manager
Tel : +33 (0) 1 45 20 64 28 Mobile : +33 (0) 06 87 83 98 56
Email : [email protected]
UNITED KINGDOM/ IRLANDE
P1 Communications
121 Park Lane, London, W1K 7AG, United - Kingdom
www.p1communications.com Twitter: www.twitter.com/P1TellTales
Vicky Goodall
Manager
Tel: +44 (0) 844 257 0676 Fax : +44 (0) 208 614 506
Mobile : +44 (0) 07762 556188
Email : [email protected]
Annette Weber-Ben Ammar
Tel: (+49) (0)6196-76750-12
Fax: (+49) (0)6196-76750-10
[email protected]
Jessica Meyer
Tel: (+49) (0)6196-76750-15
Fax: (+49) (0)6196-76750-10
[email protected]
USEFUL ADDRESSES:
Head Office:
VLH
Village Labourdonnais, Mapou, Mauritius
Tel: + 230 266 97 00 Fax: + 230 266 97 97
Reservations
Tel: 00 230 266 97 77 Fax: 00 230 266 97 78
[email protected]
[email protected]
[email protected]
WEBSITES:
VLH : www.vlh.mu
Heritage Resorts : www.heritageresorts.mu
C Beach Club : www.cbeachclub.mu
Veranda Resorts : www.veranda-resorts.com
Our B2B blog : www.coloursmauritius.com
PICTURES:
•
•
High-resolution images are available upon request.
You will receive a PDF document
via email containing a selection of images ready
to be downloaded.
Images available online.
Register on www.heritageresorts.mu/gallery
43