Replacing Worn-Out Factory-Built Fireplaces
Transcription
Replacing Worn-Out Factory-Built Fireplaces
Replacing Worn-Out Factory-Built Fireplaces Jerry Isenhour CVC Coaching HPBExpo Education March 5, 2014 – March 8, 2014 Salt Lake City, UT Sponsored by: A division of Innovative Hearth Products 2/21/2014 FIREPLACE RETROFITS IS THIS A MARKET FOR YOU? HOW W TO MARKET IT? HOW TO PROFIT FROM IT? Presented By Jerry Isenhour CVC Coaching CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success FIREPLACE RETROFITS IS THERE A MARKET? The US Census of 2010 placed the number of fireplaces at 44,033,000 defined as “usable” Th Factory The F t B ilt Fi Built Fireplace l appeared d after ft W World ld War W 2 Factory Built Fireplaces use increased per decade from 1960 and onward Wood / Vent Free Gas / Natural Vent Gas Direct Vent Gas / Electric 21st Century Now The Norm CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success USA HOUSING UNITS CONSTRUCTED 2010 US CENSUS DATA 2005 – 2009 2000 – 2004 1995 – 1999 1990 – 1994 1985 – 1989 1980 – 1984 1975 – 1979 1970 – 1974 1960 – 1969 1950 – 1959 7,098,000 8,206,000 7,906,000 6,264,000 7,889,000 6,605,000 11 805 000 11,805,000 9,535,000 13,596,000 11,905,000 UNITS BUILT SINCE 1950 90,809,000 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 1 2/21/2014 WHAT IS OUT THERE IN THE “REAL WORLD” Factory Built Units Designed To Be Built Into Masonry in 1920s First “Heatilator” Rolls Off Assembly Line 1927 By Chemical Toilet Company In Syracuse NY 1930 Changed Name To San-Equip Inc. Majestic / Superior / Pre-Way & Others Follow CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success POST WORLD WAR 2 The Wood Burning Factory Built Fireplace Introduced After Research By Robert K. Thulman Tremendous Changes Since That Time In Appliances & Venting Systems For Appliances CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success GAS FIREPLACES APPEARED MID TO LATE 80s Natural Vent / Direct Vent / Vent Free CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 2 2/21/2014 21st CENTURY PELLET / ELETRIC / BIO FUEL / WHAT’S NEXT? FUTURISTIC LOOKS CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success THE QUESTION IS HOW LONG WILL THEY SURVIVE? Lack Of Maintenance Improper Installation Metal Failure Attack By The Elements (Water) Attack By Fuels (Acids) Attack By Abuse Attack By Settlement Improper Operation & Abuse Metal Fatigue Dissimilar Metals CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success THE BALANCE ADDING TO THIS IS THE FACT THAT THE PERCENTAGE OF FACTORY BUILT UNITS HAS INCREASED WHILE THE PERENTAGE OF MASONRY HAS DECREASED DRAMATICALLY LIABILITY / LACK OF SKILLED MASONS PRESSURE ISSUES / COST CONCERNS CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 3 2/21/2014 IN EXCESS OF 90,000,O00 HOMES BUILT SINCE 1950 WITH AN INCREASING POPULATION OF FACTORY BUILT FIREPLACES WITH LIFE SPANS THAT MAY BE 10 YEARS OR LESS OR EXTEND TO 35 – 50, IS THERE A MARKET? I THINK THERE IS! AND IF WE ADD THE FOLKS THAT JUST PLAIN DON’T LIKE WHAT THEY GOT I THINK THAT MARKET IS EVEN LARGER CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success HOW DOES THE PRODUCT GET MARKETED? LIKE ANY PRODUCT OR SERVICE A BUSINESS PLAN MUST BE FORMULATED WHAT WILL IT TAKE TO BE SUCCESSFUL MARKETING WILL BE IN YOUR ELECTRONICS OUTREACH AND ALL FORMS OF PROMOTION WEBSITES / SOCIAL / BLOGS / VIDEOS WHERE DOES SEO APPLY CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success BIRD DOG YOU MUST DEVELOP THE SKILLS OF DIAGNOSIS LISTENING OBSERVING PROBLEM SOLVING YOU MUST ENGAGE AND ESTABLISH THE RELATIONSHIP CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 4 2/21/2014 WHO IS THE CUSTOMER? CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success DOES YOUR COMPANY OFFER GAS OR CHIMNEY SERVICE YOU ARE SEEING THE JOBS NOW JUST GOT TO OPEN EYES JUST GOT TO LEARN THE SKILLS JUST GOT TO GO FOR IT CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success HOW IS THE PRODUCT PRESENTED? IT IS NOT DIFFICULT TO COMPLETE DOES NOT WRECK THE HOUSE CAN PROVIDE AN ENTIRELY NEW LOOK CAN PROVIDE THEIR NEEDS CAN ALLOW THEM USE OF THE FUEL THEY WISH CAN HEAT THEIR HOME CAN WORK IN POWER OUTAGES WILL BE A PROJECT OF BEAUTY CAN PROVIDE A LOOK THAT MATCHES THEIR LIFESTYLE CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 5 2/21/2014 HOW DO I QUOTE THE JOB X RAY VISION TAPE MEASURE ATTIC / BASEMENT / OTHER FLOOR REVIEWS VISUALIZATION IMAGINATION KNOWLEDGE OF CONSTRUCTION METODS INSTALLATION KNOWLEDGE VENTING KNOWLDGE CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success INSTALLATION SKILLS REQUIRED MECHANICAL APPTITUDE ABILITY TO PROBLEM SOLVE ABILITY TO THINK ON FEET CARPENTRY SKILLS MASONRY SKILLS MECHANICAL SKILLS CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success THE UNKNOWNS HOW TO STAY OUT OF TROUBLE CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 6 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 7 2/21/2014 SIZING UP FOR QUOTE PREPARATION Measurements & Photo Documentation Ability To Visualize Ability to Foresee For s Issues Issu s Ability To Suggest Workable Appliances Ability To Visualize All Materials Ability To Predict Venting Configurations How Will Household Be Protected CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success COMMON CUSTOMER QUESTIONS How Long Does It Take How Bigg A Mess Does It Make Can You Use My Mantle Can You Use The Same Facing Materials Can You Use The Same Pipe, Flashing Or Chase Cover CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 8 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success ANTICIPATE CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 9 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 10 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 11 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 12 2/21/2014 CVC Coaching / www.cvccoaching.com Coaching Valuable Clients To Success 13