Eskaton Annual Report

Transcription

The Secret’s Out ...
It’s ESKATON
ANNUAL REPORT 2015-2016
2015-2016 Highlights
Eskaton launched Live Well at Home’s dementia home care services for
the Greater Sacramento region, including Placer and El Dorado Counties.
(See page 17.)
Live Well at Home Care Management and Dignity Health’s Mercy San Juan
Medical Center are collaborating on a project focused on increased care
coordination, prevention of falls and mitigation of acute care visits.
Construction is underway for The Trousdale, assisted living and memory
care in Burlingame, CA. Scheduled to open in 2018, The Trousdale is
owned by Peninsula Health Care District and managed by Eskaton.
Dick and Ellen
Eskaton Village Carmichael
Eskaton’s robust Employee Wellness Program was once again the
recipient of the Business Journal’s Healthiest Employer award.
(See page 33.)
Eskaton Adult Day Health Center Carmichael and Eskaton Telephone
Reassurance program celebrated their 20th anniversaries.
The following communities are celebrating their 30th
Anniversaries: Eskaton Care Center Fair Oaks, Eskaton Care
Center Greenhaven and Eskaton Hazel Shirley Manor.
Eskaton Kids Connection is now in 28 Eskaton communities.
Six years ago we had one class in one community. With the
expansion of classrooms and communities, the camaraderie and
engagement of the “buddies” exceed 1,000 participants per year.
Eight Eskaton communities received awards for being best
among their competitors for services provided. (See page 33.)
Eskaton extended support services to three stand-alone nonprofit
organizations: O’Connor Woods, St. John’s Village and Paradise
Valley Estates.
Eskaton Village Placerville had 100% occupancy for a consecutive
20+ months.
Eskaton residents are sparking new connections using innovative
therapeutic music programs. Music can shift mood, manage stress,
stimulate positive interactions and support brain health. Trained facilitators
have lead over 835 musical journeys that include trips across the globe,
American cinema, show tunes and more.
Eskaton Care Center Fair Oaks received a payment award from the
Centers for Medicare and Medicaid Services (CMS) in recognition of its
high quality standards and outcomes. This exemplifies the quality care
and services provided to residents and patients.
Eskaton Adult Day Health Center Carmichael received a zero deficiency
survey by the Department of Healthcare Services.
President’s Message
I think it is commonly accepted that good organizations change with the times, and
that is exactly what Eskaton has done throughout its nearly 50-year history. There are
few who remember that the Eskaton board of directors repositioned the organization
from hospitals to housing and services for seniors in the mid-1980s. Since that time,
Eskaton has been expanding its offerings for older adults. Today, in response to the
rapidly aging population, healthcare reform, technology, for-profit expansion, and
consumer demands, Eskaton is once again repositioning for the future. Our commitment
to the needs of the aging will remain; however, our approach is evolving to communitywide coverage as opposed to a narrower focus on property addresses. What this simply
means is that we will strive to serve older adults in their homes and in our residences,
and we will expand our array of services to bridge the gaps between. Our philosophical
approach to services is to place a premium on choice, control and flexibility for the
seniors and families in our local communities.
Todd Murch,
President and CEO
There are a few things I would like to point out regarding our Annual Report. First, all
of the photos are of Eskaton residents, families, employees and volunteers, and we
have a lot of fun selecting which are included in the annual report. Second, I hope it is
evident that Eskaton has a uniquely broad spectrum of housing and services, and that
we are continuously exploring ways to enrich lives and support all aspects of aging
in its various stages. Finally, please understand that as a community based nonprofit
organization, our mission to serve older adults is why we exist, and we aspire to do it
in a compassionate, transparent, and responsible manner. After all, we intend to be
serving seniors for a very long time to come.
On behalf of everyone at Eskaton, we feel privileged to do what we do… Thank you!
ES KATON ANNUAL REPORT | 1
Residents
Eskaton Village Roseville
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Table of Contents
President’s Message............................................................................ 1
Eskaton Board of Directors.................................................................. 4
Strategic Directions............................................................................. 5
Eskaton Management......................................................................... 6
Who We Are....................................................................................... 7
Spectrum of Services........................................................................... 8
What We Offer................................................................................... 9
What’s New...................................................................................... 16
Social Media..................................................................................... 21
eskaton.org
Philanthropy..................................................................................... 23
Social Accountability......................................................................... 28
In Memory........................................................................................ 30
Special Recognition........................................................................... 31
Awards and Honors.......................................................................... 33
2016 Budget.................................................................................... 34
Revenue and Services........................................................................ 35
Eskaton Communities and Home Support.......................................... 36
A California Nonprofit Corporation
PRODUCTION NOTES
Eskaton Annual Report 2015-2016, copyright 2016 by Eskaton.
All images feature Eskaton residents, program participants, family members, volunteers
and employees and are used with permission.
ESKATON MISSION
To enhance the quality of
life of older adults through
innovative health, housing
and social services
Eskaton Board of Directors
Governance Commitment: Eskaton has a volunteer Board of Directors elected by the members of the organization. They
operate under a policy governance model that places an emphasis on stakeholder representation, strategic leadership and
outward visioning.
Samuel Perez
Rodriguez, Perez,
Delgado & Co.
Anne Burns Johnson
Consultant
Patricia McFarland
Association of CA Nurse
Leaders
Robert Edmondson
OnLok
Lisa Yates
ACS Quantum
Strategies
Todd Murch
Eskaton
ESKATON VISION
Transforming the
Aging Experience
ESKATON MEMBERS
Eskaton Members are volunteers
who are elected to three-year
terms. They serve on boards and
committees, receive and review
the Annual Report, review the
corporation’s goals, elect new
Members, and elect the
Board of Directors.
Monica Sandgathe
Executive Assistant to
the CEO and Board of
Directors
Karen Robison
CCRC Resident
Representative
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Victor Sipos
Kaiser Foundation
Health Plan
Susan DeMarios
CA Council of the
Alzheimer’s Association
Gay Marie Bone
Wells Fargo Advisors
Douglas Elmets
Elmets Communications
Strategic Directions
2016 / 2017
Adapt and strengthen existing products and services
Growth through support / management contracts and affiliation
Expand health system partnerships
Broader Community
Coverage
and
Focus on internal referrals
More Choices
Develop additional home support services
Expand affordable housing and services
Eskaton Management
Charles Garcia
Monica Sandgathe Chief Information Officer Kim Rhinehelder
Executive Assistant to the
President
CEO and Board of Directors
Eskaton Foundation
Terry Ervin
Vice President
Residential Services
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Todd Murch
President
Chief Executive Officer
Sheri Peifer
Senior Vice President
Chief Strategy Officer
Trish Bayless
Director of
Erin Scherer
Human Resources
Executive Director
Capital Asset Management
Betsy Donovan
Chief Operating Officer
Cathy Sailor
Vice President
Affordable Housing
Bill Pace
Chief Financial Officer
Who We Are
Eskaton is a Northern California-based, nonprofit organization
with over 45 years of experience. Our dedicated team members
provide services and support for more than 10,000 individuals
annually who live in the communities we serve or participate in
our comprehensive Home Support Services. Eskaton’s difference
lies in our broad array of choices and affordable options to
engage and support people living in their own homes, as well
as those who choose to live in one of our communities.
Eskaton’s positive reputation extends to our signature lifeenriching programs, innovative health and wellness initiatives,
professional staff training and development and generous
philanthropy.
For you, your family, friends and neighbors …
Eskaton is transforming the aging experience.
Sacramento
16
Eskaton serves in
counties
in Northern California
Burlingame
Spectrum of Services
Home
healthcare
Adult day
health care
Home care, care
navigation and care
management
Rehabilitation
and long-term
care
Independent
living
Support services,
management
services
Palliative and hospice
care with partners
Transportation
Dementia care
Telephone
Reassurance
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Livable Design
multi-generational
communities
Assisted
living
What We Offer
Eskaton’s diverse spectrum of services is what sets us apart. Eskaton communities feature everything from independent living to skilled
nursing and rehabilitation. Remain in your own home as long as possible with our Home Support Services. Our professional care advisors are
available 24/ 7 to help find solutions.
RESIDENTIAL LIVING COMMUNITIES
Continuing Care Retirement Community (CCRC) offers a
continuum of lifestyle options on one campus. Independent living
with services is offered exclusively through membership. Assisted
living, memory care, rehabilitation, skilled nursing care and shortterm stays are available to the greater community. Village residents
create the lifestyle they want — now and for the future — with an
array of life-enriching amenities.
Multi-Level Retirement Communities (MLRC) offer
independent living with services, assisted living, memory care and
short-term stays are available. Social programs, recreation and
hospitality services enhance the experience. Home ownership and
rental options are available.
Independent Living with Services offers the options needed
to lead an independent lifestyle along with the convenience and
assurance of support. Residents appreciate a full complement of
hospitality-style amenities, housekeeping and transportation services.
Assisted Living provides enhanced personalized support with
activities of daily living in the comfort of the resident’s apartment.
A full spectrum of convenient services, including fine dining,
recreation and cultural pursuits assures an engaging life.
Short-term (respite) stays are available.
Memory Care and Pre-Memory Care are designed for persons
living with Alzheimer’s disease or other forms of dementia. The
empathic approach focuses on comfort, personal dignity and selfworth. Residents engage in meaningful activities that promote selfexpression, empowerment and mutual respect.
REHABILITATION AND SKILLED NURSING CARE
CENTERS
Rehabilitation offers 24/7 skilled nursing support combined with
short-term physical, occupational and speech therapies.
Long-Term Care provides 24/7 nursing care and support with
activities of daily living. Residents are encouraged to participate
in recreational and social activities to support their independence
whenever possible. In 2015, nearly 85% of Eskaton Care Center
residents were discharged home or to a lower level of care.
AFFORDABLE HOUSING
For older adults with limited incomes, rental assistance is available
through the U.S. Department of Housing and Urban Development
(HUD) at Eskaton’s affordable living apartment communities.
Professional on-site staff members provide support, activities,
maintenance, security and social service coordination in an
independent setting.
What We Offer
Adult Day Healthcare located in Carmichael offers a day program,
including nursing, personal care, social services, therapy and a
vibrant activity program. This program greatly benefits participants
and provides respite for caregivers.
Home Healthcare offers a combination of clinical services,
rehabilitation, education and encouragement in the comfort
of one’s own home, through our team of nurses, therapists and
home health aides.
Live Well at Home by Eskaton launched an expanded network
of services in the Greater Sacramento region to include home care,
care navigation and care management.
• Home care offers well-trained, compassionate staff providing
Pauline, Volunteer Harpist
HOME SUPPORT SERVICES
Eskaton provides choice and flexibility by offering a broad spectrum
of services designed to retain independence and connection.
Information and Assistance. Navigating age-related concerns
and service options can be confusing. Our resource specialists
provide information on senior housing and healthcare, dementia
and Alzheimer resources, geriatric and care management referrals,
home maintenance, transportation and much more.
Telephone Reassurance. Trained volunteers provide daily check-in
calls to older adults who live alone or are isolated and would benefit
from regular connection to our friendly network of volunteers.
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companionship and personal care. Services include assistance
with bathing, dressing, meal preparation and transportation to
appointments and shopping. A hallmark of Live Well at Home
is a new program called Transforming Dementia Care, providing
enriched training for staff members and families of persons with
dementia and Alzheimer’s disease.
• Care navigators provide older adults and families seamless support,
information and resources throughout the discharge process from
the hospital, rehabilitation or skilled nursing community.
• Care managers are professional social workers and nurses with
a primary goal of helping older adults and families understand their
options, create a personalized plan and help coordinate
care and services that improve and maintain well-being.
Margaret
Eskaton Lodge Granite Bay
Kyu
Eskaton Care Center Fair Oaks
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What We Offer
CONSULTING, MANAGEMENT AND SUPPORT SERVICES
Consulting Services. Eskaton provides a wide range of short-term,
project-specific consulting services in the areas of:
•Technology system evaluation, planning and integration
•Audits for specific operational and clinical areas
•Quality assurance and compliance in skilled nursing, assisted living
and memory care
•Strategic planning
Livable Design. The Livable Design Seal of
Approval program promotes innovative home
design with built-in function, flexibility and
convenience. Builders integrate the Livable
Design criteria into their own floor plans,
resulting in a home that provides added value to
owners now and is prepared for life changes that
may occur in the future.
Management Services. Eskaton provides a turn-key, high-quality
experience for owners interested in expanding their portfolio to include
independent, assisted living, memory care and skilled nursing services.
Support Services. Eskaton’s centralized support services provide
single-site operators access to clinical, financial, information
technology, shared savings programs and other services tailored to the
needs of the partner.
Eskaton’s Tech Support staff provide services all over
Northern California
THE
Assisted Living and Memory Care
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Bette
Eskaton Village Grass Valley
What We Offer
SIGNATURE PROGRAMS
The aging experience is unique for everyone, so too are the creative solutions to assure that life is as independent and purposeful as
possible. Our commitment to the well-being of our residents and program participants is demonstrated by our rich variety of signature programs.
SMART-SENSOR TECHNOLOGY
State-of-the-art motion-sensor technology is one of the examples of
Eskaton’s commitment to prompt personalized service, prevention and
support. Discreet “smart sensors,” seamlessly integrated throughout
each apartment, identify changes in routine to help the care team
anticipate and respond with appropriate, timely assistance.
ESKATON KIDS CONNECTION, our intergenerational program,
brings students from 28 local elementary school classrooms together
with Eskaton residents to read, write, laugh and enjoy one another’s
company. These relationships are a win-win situation: increased
socialization, engagement, insight, sense of purpose and happiness
for all.
LIFE ENRICHMENT INITIATIVES include art and music therapies,
veterans’ appreciation, Thrill of a Lifetime events and Eskaton
Celebrates 100+ to recognize birthdays of centenarians. Eskaton
is advancing Keep Connected, which uses online video services to
keep residents and families in touch. The Community Medical Partner
Program offers residents “house calls” at their community — the
convenience of an in-house physician and professional clinical team.
Kids Connection Buddies
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What’s New
New services, updates and improvements responding to the changing needs and desires of those we serve.
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Longevity Explorers Club Introduced New Technology
The Longevity Explorers Club led by Dr. Caro, co-founder of TechEnhanced Life, leverages the insight, wisdom and enthusiasm of older
adults to help evaluate and accelerate the development of technologyenabled products and services to improve quality of life. Explorer and
resident, Marilyn Hoffman, wanted to see a hip protective belt on the
market because she believed it would reduce the fear of falling. Through
Aging2.0, Eskaton found Active Protective, a start-up from Pennsylvania.
Marilyn and her Longevity Explorer peers participated in a study to
evaluate the functionality of this prototype. Participants will receive a
complimentary smart protective belt upon its release in fall 2016.
Eskaton Village Carmichael Addition
Eskaton Village Carmichael is advancing on the next phase of the
master plan to build an additional 20 assisted living apartments
located on acreage near the entrance of the Village. Spacious
one- and two-bedroom apartments, common spaces and beautiful
indoor and outdoor spaces are part of the plan. Expected to open
late 2017.
Members of Longevity Explorers Club
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THE
Karen, Eskaton Village Roseville, and Holly, Live Well at Home
Live Well at Home by Eskaton
The first year launch of Eskaton’s non-medical homecare was a
success, providing over 43,000 hours of home care in the first year
and achieving over 90% client and staff satisfaction. Live Well
recently launched “Transforming Dementia Care”, personalized and
engaging memory care at home.
The Trousdale, Burlingame, California
A 124-apartment assisted living and memory care community
is scheduled to open in early 2018. The community is owned by
Peninsula Health Care District and will be managed by Eskaton.
The Trousdale
What’s New
Music and Memory Program
Due to overwhelming resident response to the therapeutic benefits
of music, the Eskaton Care Centers have adopted the Music and
Memory Program, which reduces depression, increases resident
happiness and socialization, and overall improves resident quality
of life. Care Center staff have been certified to provide this valuable
program in our communities.
Fall Prevention Class Participants
Fall Prevention Classes
Eskaton Live Well at Home and Dignity Health launched a care
coordination demonstration pilot in July 2015 and since inception has
enrolled over 100 clients. 96% of clients who completed a six-week
fall prevention class saw significant improvement in overall strength,
flexibility and balance. 61% of clients who have completed the program
saw an improvement in quality of life. Participants also saw a 36%
reduction in number of falls as well as a 38% reduction in number of
emergency room visits at post-assessment.
Testing the Next Generation of Smart-Sensor Technology
Eskaton Village Carmichael, is piloting new technology designed
to allow staff and residents to engage more proactively in their
own health decisions. Installed in 72 apartments, the system gives
staff access to resident daily trends and receive alerts when there
are significant changes. This next generation technology brings
enhancements to the consumer experience.
Eskaton – Kaiser Partnerships
Whether it is piloting a C-Diff program in our Care Centers,
evaluating sub-acute care services or collaborating to keep hospital
readmissions to a minimum, the Kaiser – Eskaton partnership is
integral to the ongoing continuum of services provided to our
patients, clients and residents.
Eskaton Foundation’s Resident Care Program
Over 1,000 hours of nonmedical home care was provided to low-income
seniors who with “just a little help” can remain independent and safe in
their own homes longer. This new program can literally be a life-saver
and all made possible through the generosity of philanthropy.
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Janiece and Mary
Carolyn
104 Years Old and In Love with Technology
Carolyn uses her iPad for Skype, taking and sharing photos, and playing “Words with Friends.” She even reads romance novels on it!
Social Media
There is no better compliment than a written one. It’s Eskaton’s goal to collect 5-Star reviews
and remedy situations that result in less than five stars. We invite you to visit our communities on
these two sites to read our reviews and leave one of your own.
Facebook.com/Eskaton
Stories Illustrate Our Mission in Action
Photos, videos and articles demonstrate Eskaton’s ability to improve the lives of the seniors we
serve. We have over 6,000 likes on Facebook and 15,000 impressions per month on Twitter.
Eskaton’s YouTube has nearly 20,000 views of our award-winning video “Stand Tall, Don’t Fall”
along with over 100,000 lifetime views.
Twitter @Eskaton
Follow us to learn how we are Transforming the Aging Experience every day.
Youtube.com/EskatonSeniors
Linkedin.com/company/eskaton
Instagram@Eskaton
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Philanthropic partner SAFE Credit Union
employees with resident, Mino
Eskaton Wilson Manor
Philanthropy
Philanthropic Partner Program
Everything we do is because of you –
I’m pleased with how Eskaton Foundation is serving more seniors each year. Whether
you are a donor, volunteer, or board member, the work we do for seniors is made
possible because of you.
Because of you, last year we provided 2,208 round trip rides to necessary doctor
and grocery store visits. Read what one senior couple had to say –
Joanne, 79, and her husband Bernie, 92, use Transportation Plus to get back
and forth to doctor appointments. Joanne, who has macular degeneration, says
the program has been a huge help because she and her husband can no longer
drive. “If we ever lost it, we’d be in a lot of trouble,” Joanne says. “We don’t have
children and you can’t rely on your friends and neighbors all the time.”
Because of you, we are able to expand our Therapeutic Music Program into
Memory Care. Read what a therapist shared –
“One day I played in a room where the resident was very ill and surrounded by
visitors. The visitors acknowledged my presence, but did not speak. Later one of
the visitors approached me with tears in her eyes, hugged me and thanked me
for playing. Her mother had passed away shortly after I left.” Because of you, low-income seniors can stay in their own homes longer with our
Resident Care Fund. Read about Fred (there are thousands like him.) –
2015 was a transition year for
the Philanthropic Partner Program.
Discussion with our board, corporate
partners, and donors brought to light
the revitalization of the program.
Beginning in 2016, the Philanthropic
Partner Program is bringing together
all donors whether they’re a company,
an individual or a foundation.
Moving forward, our company
partners will have more powerful
networking and company-wide
employee engagement opportunities
without sacrificing the signature
customization of incentives that are
meaningful. At the same time, our
donors are recognized as partners and
are joining an elite group who believe
that Seniors Matter!
Philanthropic Partners
Fred is 84 years old and has lived in his affordable housing apartment for
over 15 years. He was recently diagnosed with Parkinson’s and realizes he
needs a little help to manage his daily activities. His son, a senior himself,
lives in Los Angeles and is making fewer and fewer trips to visit.
Kim Rhinehelder,
President,
Eskaton Foundation
Each year, our stories compel people to join the movement. You can join too – in
the following pages, I’ve proposed a few easy challenges to get you started. The
challenge is on...
CHALLENGE #1
2016
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2015
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Become a Partner
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Gloria and Michele
CHALLENGE #2
Share the Good News
2,208
Round trip companionship rides
for homebound seniors
546
Therapeutic music hours
for residents
279
Because of you – Don Bromley
When asked, “Why do you give?”Don Bromley’s body language said it all — loud and
clear. Sitting at a card table finishing up a game of Rummikub, Don slowly pumped his
fist up and down. His face crinkled up in a smile and he bounced up in his chair. When
Don gives, it makes him feel real good!
Although active in the Chamber of Commerce and Rotary while running the busy
Best Western Garden Inn in Santa Rosa, Don didn’t consider himself a philanthropist
until getting involved with Eskaton Foundation. He is the largest donor to Eskaton
Foundation’s Adult Day Health Center Assistance Program — making it possible for
seniors with varying disabilities to attend. “I got to thinking about it, and it clicked,”
he said. “The program is necessary and there are many who can’t afford it. I am in a
position to support those who can’t. It’s a cause that oftentimes is overlooked. Helping
seniors is not always popular.”
Days of healthcare for seniors
with disabilities
$116,000
Financial assistance given
to seniors
1,023
Hours of nonmedical homecare
to help low-income seniors
remain home
25
Mike, Xavier and Jabrell
ESKATON FOUNDATION
BOARD OF DIRECTORS
Dave Dess
VSP
State of
Eskaton Foundation
Amelya Stevenson
e-VentExe
Wendy Beecham
Korn Ferry
Because of you – Brian and Joan Unter
Tom Arjil
AlphaOne Ambulance and Medical Services
Philanthropy and giving back are values that Brian
and Joan Unter live by. As an executive at Hewlett
Packard, Brian worked in an environment where
giving was important. Joan, a third grade teacher and
piano teacher, learned at an early age the pleasure
of giving. Brian and Joan raised two sons and always
made time to volunteer. They devoted time to their
children’s schools, the Calaveras Big Trees State Park
and music organizations.
Robin Bevier, Esq.
Law Offices of Robin Bevier
Cindy Bustamante
LPAS, Inc.
Ed Cotney
Family Wealth Counselor
Melinda Eppler
Fulton Avenue Association
Shirley Farinha
Director Emerita
Jeff Grahling
California Health & Wellness
Andrew Grant
NorCal World Trade Center
Kevin Hamm
Kura MD, Inc.
Robert Harris, Esq.
Harris Law Firm
Albert J. Kahane, MD
Retired Physician/Executive
Total Assets $3,800,000
Endowment Fund 30%
Resident Assistance Funds 39%
Cash and Other Assets 27%
Charitable Gift Annuities 4%
Pramila Kriplani
Global Investments
Todd Murch
Eskaton
Tim Ray
AT&T
CHALLENGE #3
Leave a legacy
Not long after moving to Eskaton Village Carmichael
Brian and Joan got involved. Brian volunteers as
assistant treasurer for the Resident Council, is on
the Financial Review and Building and Grounds
Committees. Joan plays the piano. When they heard
how Eskaton Foundation helps our local community,
they eagerly supported. “Giving locally rather than
nationally is important to us, and helping seniors is
a cause that gives us a good feeling,” said Brian.
Making a significant deferred gift is one way that
Brian and Joan make an impact in the lives of seniors
today and well into the future.
76,000
Number of calls made to Telephone Reassurance homebound seniors
2,000
Number of calls received from the public requesting
assistance with senior issues
300
Number of interns fulfilling college requirements at
Eskaton communities and programs
$98,000
Sponsorships to support the vibrancy of the community
$386,000
Investment in serving low-income seniors with adult day health services
100+
Number of gerontology students who completed their hours
at Eskaton communities
28
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Social Accountability
Giving Back
We passionately believe in the significance of being “part”
of the community. We do that by practicing good corporate
citizenship including engaging in our local chambers, walking
for Alzheimer’s research, providing expertise on nonprofit
boards, and sponsoring events that uplift our region. Giving
back to build a strong and vital region is the cornerstone
of Eskaton.
As the largest community-based nonprofit organization
serving seniors in the area, we are proud to be a caring
community partner and aspire to spreading our mission
beyond our Eskaton walls.
Volunteerism
Volunteers are love in motion! – Author Unknown
The power of volunteerism is strong at Eskaton. Whether
you lend your expertise by serving on a board or committee,
make a check-up call to a homebound senior, lend a hand at
an event, or sing to those with memory loss, volunteers are
welcomed and appreciated. At Eskaton we wholeheartedly
believe in the saying, “Volunteers are the life-blood of an
organization.” In any given year, nearly 3,000 volunteers
make a difference because Seniors Matter.
Karen
In Memory
Wes Justyn
1946 – 2016
Wes Justyn was an integral part of Eskaton for over 20
years. His compassion for helping others in need was
only surpassed by his determination and desire to further
Eskaton’s mission to enhance the lives of older adults.
Wes aimed high, whether it was shooting down clay
targets or raising funds for the Eskaton Golf Tournament.
His tireless commitment to providing needed services to
those less fortunate will be deeply missed.
Wes served on the Eskaton Foundation Board from
1994 to 2014 and was instrumental in increasing golf
tournament sponsorships to $200,000 annually. He
served for two terms on the Eskaton Board of Directors
beginning in 2003 where his leadership and fortitude
paved the way to a policy governance leadership board.
Wes’ foresight and personal experience played a key role
in the design and building of Eskaton’s Demonstration
Home, a universal design home that has received
numerous accolades and awards. He was chair of the
Eskaton Board from 2014 – 2016.
Wes will be remembered for his devotion to his family,
friends and Eskaton. We thank him for all that he has
done to make a positive impact in our community.
Special Recognition
Gay Marie Bone
Tim Ray
Joanne Handy, RN, MS
Gay Marie Bone has been involved with
Eskaton for over 15 years. She began as
a volunteer at Eskaton’s Golf Tournaments
and served as chair of the tournament for
several years. Gay Marie also participated on
the Eskaton Foundation Board of Directors.
Immediate Past Chair of the Eskaton
Foundation Board and Regional Vice
President of External Affairs for AT&T, Tim Ray
epitomizes the consummate board member.
Because of his stellar leadership skills and
passion for our mission, Tim plays an integral
role in moving our mission forward.
Joanne Handy has served as President and CEO
of LeadingAge California for the past seven
years, representing over 400 nonprofit members
that provide aging services throughout the state.
Since 2003, she has served on the Eskaton
Board of Directors and held the position of
chair from 2012 – 2014.
We thank Gay Marie for her generosity of
time and talent in forwarding Eskaton’s
mission to enhance the quality of life of
older adults through innovative health,
housing and social services.
Tim has been with AT&T for nearly 25
years. He is very involved in the Sacramento
community and over the years has
provided his expertise to many nonprofit
and community boards. He is an American
Leadership Forum Class 13 Fellow and is well
known for his charismatic personality.
Tim has earned this special recognition and
we are continually grateful for his leadership,
fervor, and belief that Seniors Matter.
During her tenure, Joanne led the organization
through the “great recession” without a loss
in membership and led the rebranding process
to conform to the repositioning of the national
affiliate. Additionally, the association bifurcated
itself into a trade organization and a foundation
to elevate the effectiveness of its advocacy work.
Joanne’s leadership has been visionary and
will leave a lasting effect on the future of the
association’s mission.
Eskaton is pleased to recognize Joanne Handy for
her leadership and contributions to the field of
aging services … Congratulations and thank you.
Eskaton Employee
Wellness Champions
Awards and Honors
Eskaton Village Grass Valley was voted “Best Assisted
Living” and “Best Alzheimer’s Care” Community by
readers of The Union for the 12th consecutive year.
Eskaton Village Roseville was voted “Favorite Senior
Living Center”for the 7th year in a row by readers of
Roseville Style Magazine. Eskaton Village Placerville
was voted a “Favorite Senior Living Center” by
readers of Foothill Style Magazine.
Eskaton Lodge Cameron Park and Eskaton
FountainWood Lodge were selected 2016 “Caring
Stars” by Caring.com. Eskaton Lodge Gold River,
Eskaton Village Placerville and Eskaton Village Roseville
received their second “Caring Star” designation.
Eskaton was voted “Best Assisted Living” by readers
of Mountain Democrat and Village Life.
Eskaton was recognized for the third consecutive year
as the Sacramento region’s most health-conscious
employer in the medium-size organization category by
The Sacramento Business Journal.
Eskaton was voted “Best of the Best Senior
Community” and “Best of the Best Assisted Living”
by readers of Roseville Press Tribune and Granite Bay
Press Tribune.
Eskaton won two AVA Digital gold awards and a
National Council on Aging honorable mention for its
“Stand Tall, Don’t Fall” music video.
Live Well at Home by Eskaton received The Best of
Home Care® Employer of Choice Award, putting Live
Well at Home in the top 3% of home care agencies in
California for caregiver satisfaction.
Eskaton Care Center Fair Oaks was awarded payments
under the Quality and Accountability Supplemental
Payment Program for Freestanding Skilled Nursing
Facilities.
All four Eskaton Care Centers received 4-star
ratings from Centers for Medicare and Medicaid
Services (CMS).
ES
ESKATON
KATON ANNUAL
ANNUAL REPORT
REPORT || 33
33
2016 Budget
6%
60%
Subsidized Housing
Private Payment
7%
6%
Medicare
Interest Expense
13%
9%
Medi-Cal
Depreciation /
Amortization
14%
Other Insurance /
Managed Care
REVENUE
27%
58%
Labor
3434
| E|SK
E SK
ATON
ATON
ANNUA
ANN UA
L RLERPEP
O RT
O RT
Supplies /
Services
EXPENSES
Revenue and Services
1,500+ employees
10,000+ people served in 2015
$6 million
Home Support Services
(Future area of growth)
$9 million
Affordable Housing
$45 million
Rehabilitation and Skilled Nursing
$75 million
Residential Living
Fiscal Year 2015 Audited
ESES
KATON
KATON
ANNUAL
ANNUAL
REPORT
REPORT
| 35
| 35
Eskaton Communities and Home Support
HOME SUPPORT SERVICES
Live Well at Home by Eskaton
1640 Eskaton Loop
Roseville, CA 95747
916-459-3220
Eskaton Care Management
1640 Eskaton Loop
Roseville, CA 95747
916-459-3220
Eskaton Telephone
Reassurance
916-334-1072
866-ESKATON (866-375-2866)
Eskaton Information
and Assistance
916-334-1072
866-ESKATON (866-375-2866)
Eskaton Home Healthcare
9722 Fair Oaks Boulevard, Suite A
Fair Oaks, CA 95628
916-536-3750
800-499-8662
Eskaton Adult Day Health
Center Carmichael
5105 Manzanita Avenue, Suite D
Carmichael, CA 95608
916-334-0296
Livable Design
916-334-0810
Eskaton Foundation
5105 Manzanita Avenue
916-334-0810
Eskaton Administrative Center
916-334-0810
Consulting, Management
and Support Services
916-334-0810
36
36 || EESK
SKATON
ATON ANN
ANNUA
UALL RREP
EPOORT
RT
RESIDENTIAL LIVING
COMMUNITIES
Eskaton FountainWood Lodge
8773 Oak Avenue
Orangevale, CA 95662
916-988-2200
License # 347003574
Eskaton Lodge Cameron Park
Assisted Living
3421 Palmer Drive
Cameron Park, CA 95682
530-672-8900
License # 097001275
Eskaton Lodge Gold River
Assisted Living, Pre-Memory
and Memory Care
11390 Coloma Road
Gold River, CA 95670
916-852-7900
License # 347001241
Eskaton Lodge Granite Bay
Independent Living with Services
and Assisted Living
8550 Barton Road
Granite Bay, CA 95746
916-789-0326
License # 317005628
Eskaton Monroe Lodge
Independent Living with Services
3225 Freeport Boulevard
Sacramento, CA 95818
916-441-1015
Continuing Care Community:
Independent Living with Services,
Assisted Living, Memory Care and
Skilled Nursing
3939 Walnut Avenue
916-974-2000
800-300-3929 Toll Free
License # 340313383 | COA # 202
Multi-Level Community: Independent
Living with Services, Assisted Living
and Memory Care
625 Eskaton Circle
Grass Valley, CA 95945
530-273-1778
888-958-7100 Toll Free
License # 297001933
11300 Fair Oaks Boulevard
Fair Oaks, CA 95628
916-965-4663
License # 030000190
Eskaton Village Placerville
and Memory Care
3380 Blairs Lane
Placerville, CA 95667
530-295-3400
License # 097005046
Eskaton Lassen Manor
205 North Mesa Street
Susanville, CA 96130
Eskaton Care Center Manzanita 530-257-0888
Eskaton Lincoln Manor
6600 Mother Lode Drive
916-331-8513
Placerville, CA 95667
License # 030000153
530-621-4455
Eskaton Manteca Manor
Care Center
544 Eastwood Avenue
3847 Walnut Avenue
Manteca, CA 95336
209-823-8828
916-974-2060
License # 030000466
Eskaton Natomas Manor
2400 Northview Drive
AFFORDABLE HOUSING
TDD: 800-735-2922
916-920-3282
Eskaton Clearlake Oaks Manor Eskaton Roseville Manor
75 Lake Street
1725 Pleasant Grove Boulevard
Clearlake Oaks, CA 95423
Roseville, CA 95747
707-998-9355
916-771-8900
Eskaton Frank Jaconetti Manor Eskaton Washington Manor
232 East Carson Street
1020 Kingston Road
Colusa, CA 95932
Mount Shasta, CA 96067
530-934-3535
530-926-5339
Eskaton Hayfork Manor
Eskaton Wilson Manor
125 Hyampom Road
2140 Evergreen Avenue
Hayfork, CA 96041
West Sacramento, CA 95691
530-628-5770
916-371-2060
Eskaton Hazel Shirley Manor
11025 San Pablo Avenue
El Cerrito, CA 94530
510-232-3430
Eskaton Village Roseville
and Memory Care
1650 Eskaton Loop
Roseville, CA 95747
916-789-7831
License # 315002052
The Parkview
100 Valley Avenue
Pleasanton, CA 94566
925-461-3042
License # 015601283
The Trousdale
1600 Trousdale Drive
Burlingame, CA 94010
916-334-0810
Planned for 2018
REHABILITATION AND SKILLED
NURSING COMMUNITIES
Eskaton Admissions Center
Referrals to Skilled Nursing Care
916-334-1087
Eskaton Care Center
Greenhaven
455 Florin Road
916-393-2550
License # 100000158
Eskaton Jefferson Manor
5959 – 66th Avenue
916-421-9422
Eskaton Kennedy Manor
714 North Humboldt Avenue
Willows, CA 95988
530-934-3535
Gordon and Joan
Edy, Joyce, Greta and Tim
Eskaton Lodge Gold River

Eskaton Annual Report

Transcription

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