April - Harley Marine Services, Inc.

Harley Marine Services, Inc.
SOUNDINGS
Safe  Responsible  Reliable  Efficient
CELEBRATING 25 YEARS - 1987-2012
Dear valued employees, customers, vendors, investors, lenders and friends,
This April represents the 25th anniversary of our company's incorporation. Wow, how time flies and have we
changed. Many of you have heard the story of how Harley Marine came to be, but for those of you who have
not, I would like to reflect a bit on our past.
My friends, the Quigg's, had a small tugboat company called Allman Hubble. For over 65 years Allman Hubble, a
fixture in Gray’s Harbor, towed logs and did ship assist work. They had a simple fleet of primarily single screw
tugs, 1,000 horsepower or smaller. As the ships got bigger, the pilots and agents asked for "twin screw" 2,000
horsepower tugs. Simultaneously, log transport, the bread and butter business of Allman Hubble, was sharply
curtailed by new demands for conservation of our forests and preservation of the Northwest Spotted Owl.
Allman Hubble was unable to answer market demands, and the competition moved in with two twin screw
2,000 horsepower tugs. By the time Allman Hubble responded, it was too late.
The Allman Hubble fleet sat idle for over two years, until I returned from San Francisco looking for new career
opportunities. I had just moved back to Seattle and heard about the plight of Allman Hubble. The Quigg family
were longtime friends and I realized maybe I could help. I went to work looking at how we could use the little
fleet.
After long discussions and many meetings with potential customers and industry experts, the Quigg’s and I came
to an agreement forming our new venture: Olympic Tug & Barge. Oddly enough, one of the last acts I
performed as a lawyer was to draft the articles of incorporation, bylaws, and filed for the appropriate business
licenses.
We started with seed money of $30,000 which paid the insurance down stroke and chartered the James T.
Quigg from Allman Hubble. We also chartered a barge from Wright’s Marine and another, four months later,
from Knapton. Our office was my condo in downtown Seattle, and we spent a lot of time vetting prospective
new employees and preparing the vessels for coast guard and customer inspections. During those initial days, I
funded the company primarily from my personal funds until we got our first job and began generating income.
Even then, our staying power was precarious at best. Our first Job was for US Oil out of Tacoma, the AURORA
ACE. I was the deckhand cook, book keeper, parts runner and gofer. Needless to say, we had to kiss a lot of frogs
until we found our princes.
That was then.
Continued on following page...
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P a ge 2
Continued from cover page…
CELEBRATING 25 YEARS - 1987-2012
Today, we have over 100 vessels either on line or in production at various
shipyards around the country. And, none of them have single screw
propulsion systems!
Our dedicated 600 employees are the most
professional and best trained in the industry. We still vet them as carefully
as ever, but now we get the cream of the industry wanting to work for us.
We have built a brand new state of the art, LEEDS certified, “Green”
machine shop, the TOM APPLETON MARINE MAINTENANCE AND REPAIR
CENTER. We have broken ground on a new state of the art, LEEDS
certified, “Green” office building at our home headquarters at Pier 23 in
Seattle. Our Southern California office is the jewel of the harbor in San
Pedro/Long Beach, California at Pier 301.
We have operations in 8 states and are looking at expansion plans for Asia
and Latin America. We are no longer known as a quality regional
company, we are now known for being an industry leader throughout the
United States, soon to have an international brand.
One thing that has not changed is our mission statement. We are
committed to our environment, our customers, our employees and the
communities we serve. Our leadership and philanthropic efforts are award
winning and we have been awarded by the Cystic Fibrosis Foundation and
the Juvenile Diabetes Research Foundation with their highest award for
giving, leadership and inspiration to those families in need of our support.
This year we will add 8 new build vessels to our fleet followed by another
10 in 2013. With our committed team of dedicated marine professionals,
an ever improving state of the art “Green” fleet, and a world renowned
reputation for QUALITY, RELIABILITY, EFFICIENCY, and COMMITMENT to
our customers and the environment, our opportunities to grow and
prosper are endless.
In our last 25 years of business we have earned everything we have
achieved, but nothing can compare to the sense of accomplishment and
satisfaction from building an entity from the ground up. We began this
company with its tenets because we cared and we continue to maintain
the same simple goals since its inception. Our integrity is all, and we will
continue to be committed to our employees, our customers and our
community.
Harley Franco
Chairman and CEO
April Holidays
1st - April Fool’s Day &
Palm Sunday
~
6th - Good Friday
~
7th - Passover
~
8th - Easter
~
16th - Patriot’s Day
~
22nd - Earth Day
~
25th - Administrative
Professionals Day
Thumbs Up
I want to give a thumbs up to
the SMS Shoreside Team for their
consistent ability to make things
happen whether it is for one of
our local boats, or an outside
unit. They are always flexible
and accommodating to the
frequent changes and demands
that our crews and assets
need. Keep up the good
work! You rock!
~ Jonathan Mendes
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P a ge 3
Harley Marine Participates in Great Strides as a National Team
Across the nation, Harley Marine personnel, family, friends, customers and vendors are coming together to
participate in local Great Strides events to raise money for the Cystic Fibrosis Foundation. For years, Harley
Marine, as a whole, has given resources, including countless hours and financial support to CFF to help find a
cure for this devastating disease. This year marks the first time we will campaign across the nation to drum up
support. We need everyone’s help to reach our goal of raising $20,000.
If you are interested in participating, please visit your local Great Strides team leader (as listed below) or visit
the Harley Marine Seattle Team page. The walks are only three miles, dog and child friendly and are
combined with activities and entertainment. All support is appreciated and welcome!
Great Strides Team Leaders
Seattle
Stephanie Gullickson
Portland
Kevin Buffum and Bryon Fletcher
Alameda
Kim Cartagena and Charlotte Koskelin
Los Angeles Trent Newlon and Rosie Chavez
Gulf
Randy Baker
New York
John Walls, Brian Kelly and Sloan Danenhower
Seattle Team Page
http://www.cff.org/Great_Strides/dsp_DonationPage.cfm?walkid=7872&idUser=537263
Cystic fibrosis (CF) is a devastating genetic disease that affects tens of thousands of children and young adults
in the United States. Research and care supported by the Cystic Fibrosis Foundation is making a huge
difference in extending the quality of life for those with CF. However, we continue to lose precious lives to CF
every day. That's why your help is needed now more than ever to ensure that a cure is found sooner - rather
than later. To learn more about CF and the CF Foundation, visit www.cff.org. 
INTERESTING FACT
Last month we reported that Millennium Maritime assisted the LANE VICTORY to its temporary resting
position as terminal construction and wharf expansion in LA is completed. After sending the Soundings out,
we received some interesting information about this vessel.
Our very own Ron Eriksen (OTB Tankerman) was
once crewed on the LANE VICTORY as an AB Seaman.
He worked on the second to last voyage of the LANE
VICTORY that included ports of calls in Bagor, WA;
Subic Bay, Phillipines; Danang, South Vietnam;
Sasebo, Japan; and Long Beach, CA. Ron boarded on
August 1, 1969 and ended his tour on October 20,
1969.
Thanks for sharing your story Ron and more
importantly, thanks for all you do for Harley Marine. 
S af e , R es p o ns i b l e, Re l i a b l e, E ff i c ie nt
P a ge 4
Safety Incentive Program
Let’s Celebrate, it’s the First Anniversary of SIP
This March marks the one year anniversary of the Safety
Incentive Program at Harley Marine Services.
We are
celebrating the achievement by awarding the SIP Grand
Prize to Captain Daniel Baumfalk of OTB Portland. Captain
Baumfalk amassed over 600 SIP points in the last 12
months. He has shared his ideas, passions and beliefs
with us through articles, safety tips, JSAs and safety
meetings.
The Safety Team appreciates and thanks
Captain Baumfalk for everything he has done to help
make the Safety Incentive Program a huge success.
The Safety Incentive Program continues to evolve as the
SIP Points are updated frequently and our vendor
improves their service.
There will be additional SIP
Awards to choose from soon. Take the time to read this
Captain Don Shundo pictured with Captain Mike
Golden as he receives his SIP Carhartt jacket, ordered by using the SIP points he has accumulated since the program started. Don was the
first person in Los Angeles to receive an item
from the SIP program.
month’s Safety Article and Safety Tips, they are some of
the best. SIP continues to grow stronger as more and
more HMS employees participate.
Thanks
again
Captain
Baum-
falk for your leadership in making Harley Marine Services more
safety conscious. 
David Eisenberg of Harley Marine NY
and Tim Picou of Harley Marine Gulf
wearing their SIP gear
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P a ge 5
Safety Incentive Program
SIP Grand Prize Winner: Capt. Baumfaulk
Captain Daniel Baumfaulk of Portland’s Olympic Tug and Barge, is the Safety
Incentive Program Grand Prize Winner for 2011. Captain Baumfaulk has
worked for OTB for 5 years on the Columbia River and has a total of 22 years
of experience in the marine industry. The tug and barge business is well
rooted in his life as his father also worked for a tug company in Portland, the
Willamette River Tug and Barge Company. His father was the Master of a
tugboat named the WILLAMETTE CHAMPION, which is now the LELA JOY,
operated by Olympic Tug and Barge in Seattle. Today, Captain Baumfaulk
frequently operates the OTB-Portland based tug, WILLAMETTE CHAMPION.
Daniel has a beautiful family, including son Jake who is 3, daughter Bailey who is 5 1/2, and his wife Leah of 15
years. He earned the grand prize by participating in the SIP program regularly by writing several Safety Articles,
numerous Safety Tips and leading dozens of Safety Meetings. Over the past twelve months he accumulated over
600 SIP points, achieving the title “SIP Grand Prize Winner”. Taking into consideration his young family, Harley
Marine offered Captain Baumfaulk either a trip to Hawaii or Disneyland as his grand prize. He chose to take his
family on a trip to Disneyland. The Grand Prize also includes either a lunch or dinner with Harley Franco and
Bryon Fletcher on a mutually agreed date and time.
When asked how he became an advocate for Safety he said, “I am not any more interested in safety than anyone
else. When the SIP program was introduced, I saw an opportunity to get cool and useful items for myself, while at
the same time making things safer and possibly better for everyone. If a person can pass on a tidbit of information
that someone else can use to stay safe and healthy, why not? A place where we can share information and
hopefully learn from other people’s mistakes so as to not repeat them.”
What was the best Safety advice you ever received? “The best safety advice I have ever received comes from my
Dad. When I started running boats he told me, ‘You can come ahead twice, but you can only back once! Speed
kills.’ It is always in the back of my mind as I approach a dock, slow down and take some heat off. Stopping too
soon is much better than stopping too late. I would consider this the best advice I have ever given as well.”
Safety Slogan? “My favorite safety slogan is, ‘Think Safe’. There is no better tool at work than your brain. If something looks unsafe, it probably is. If something looks safe, take a second look and think about what could change
to become unsafe.”
What is the most critical piece of PPE? “I think the best PPE might not be PPE at all. JSA's and safety meetings are
meant to point out all potential dangers. Being prepared for anything and being clear of any hazards is the best.
Hardhats and lifejackets are meant to minimize damage from an accident but not having the accident in the first
place is the best practice.”
Thank you Captain Baumfaulk, for your safety vigilance and your leadership in keeping Harley Marine a great
place to work. Congratulations on receiving the inaugural Safety Incentive Program Grand Prize, we appreciate
your work and dedication.
The Safety Team
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P a ge 6
Safety Corner
By: Andre Nault, California Safety Manager
In most of the Safety Corner articles over the past
couple of years we have talked about hazards to
watch out for, dangerous situations vessel crews can
find themselves in, and the importance of
eliminating, controlling, or protecting one’s self and
fellow crewmembers from those hazards.
Last
month in my article, I touched on mariner
professionalism.
This month I wanted to recognize the
professionalism that is being demonstrated every day
by our tug, barge and maintenance crews. Not a
day goes by that these crews are not faced with
challenges that require utmost professionalism and
attention to detail. Our crews are constantly dealing
with an ever changing information flow which can
be quite high and poor decisions may lead to serious
consequences.
Our Captains are moving large barges heavily laden
with expensive customer cargos, offshore between
ports, up and down thousands of miles of twisting
rivers, and in busy congested harbors, squeezing
them in and out of tight quarters, sometimes in poor
visibility and less than perfect weather conditions. If
it isn’t a barge, it’s a ship that needs to be
maneuvered in and out of their berths. The Captain
relies on his crewmembers to help complete these
jobs efficiently and safely, protecting the equipment
and cargo they are responsible for.
Our Tankermen and barge crewmembers are
challenged with securing the barges in a safe
manner, and transferring cargo on and off the
barge, making certain that it is done efficiently,
accurately and safely. They never know what could
fall out of the sky, bird droppings or a couple of
cargo containers. The shore side maintenance crews
are constantly moving from one job to another,
often times in the middle of the night, striving to
keep the vessels and their equipment operating at
full capacity. Our crews are doing their work in
temperature ranges from 120 degrees to minus 40
below chill temperatures.
Every job that is done has the potential to have
hazards, both recognized and unexpected, that
could cause serious consequences if the crews are
not in the game full time. Professionalism is essential
in this domain where the effects of situational
complexity on the crews are always a concern.
Being professional is the foundation for successful
decision-making. Our crews are taking an active role
in initiating and maintaining a safe and healthful
working environment, are committed to ensuring
safety at sea, the prevention of injury or loss of life,
and avoiding damage to the environment and to
property.
Doing the jobs they do in this day and age of deadlines, competition and high regulatory expectations,
true professionals are required, and boy do we have
them! My hat is off to the many fine and professional
crews that are on the Harley Marine Team. 
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P a ge 7
Mentoring at Harley Marine: Taking hold
Mentoring programs can be traced back for centuries. The first mention of a mentoring program was in
Greek mythology when, Odysseus was fighting the Trojan War. Odysseus asked his friend Mentor to watch
over and educate his son, Telemachus. Odysseus’s friend, “Mentor” has been adopted in English as a term
meaning someone who imparts wisdom to and shares knowledge with a less experienced colleague. (Wiki)
This definition describes the role and responsibility of the mentor and coach in the Harley Marine Mentoring
Program well. One ‘who imparts wisdom to and shares knowledge with’ is exactly what the mentee is
looking for. The only difference between a mentor and coach is that the coach has a list of skills the mentee
needs to acquire. The coach will, ‘impart wisdom and share knowledge’, but the knowledge is specifically
related to the marine industry. Coaching will teach the skills the mariner will need in order to function in his
or her role onboard a vessel. The mentor or coach does not need to be a management level above the
mentee. As long as the mentor/coach has more experience than the mentee, the team will work. The last
two important elements are respect and trust. Any team will succeed if the mentee respects and trusts the
mentor. Mentees should carefully select a mentor, someone with more experience than they have and
someone they respect and can trust.
There are some excellent mentors working for
Harley Marine.
Kelly Ostrem’s mentor is Mike
Coleman. Mike is the Port Captain for Olympic Tug
and Barge in Seattle. Kelly commented after their
first meeting, “We not only shared our previous
work history and reviewed the familiarization worksheet, but also learned about each other’s family
life and exchanged stories. After just one meeting, I
learned a great deal about not only Mike, but also
the industry and Harley Marine.”
Kim Cartagena is
working in Alameda with Jonathan Mendes as her
mentor.
According
to
Kim,
“Jonathan
has
challenged me to think outside the box and to go
outside of my comfort zone to grow as an
employee and more so, an individual.” She looks
forward to her weekly mentoring meetings. 
Mike Coleman ,as he receives his Harley Marine
mentoring jacket from his mentee, Kelly Ostrem.
If you would like to nominate your mentor for a jacket,
please email [email protected] and explain
how your mentor is helping you reach your personal
and professional goals.
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P a ge 8
The Mentor Spotlight
The Mentor Spotlight for the month of April is on Brian Healy for his work with Sally Halfon. Sally works in the
Human Resource department in Seattle and Brian is a Dispatcher for Olympic Tug and Barge. Sally selected
Brian as her Mentor because of his positive attitude and knowledge of the barging industry. Brian worked on
tugs and barges on the inland river system near his home town of Chicago prior to joining the HMS
Team. Brian has been with Olympic Tug and Barge for six years. According to Sally, they have spent more
than three hours working through the steps of the Harley Marine Mentoring Program. They have already
completed Appendix A and B and are now working to re-establish her priorities. Under Brian’s guidance,
Sally is working on her Professional Development Plan.
According to Brian, “Sally and I have set some goals for
her, and fortunately for me, I have a mentee that has a
great work ethic and a great team spirit. She's open,
receptive and motivated. I am motivated to see a new
employee with a great attitude become the best that
she can be for herself, her department and the
company. I am excited to see her get to that first goal
and to the point where we can both look at it and feel
good that the goal was set and reached. I'm motivated
to help her get there.”
When asked about Brian, Sally said, “he is doing an
awesome job! He is not only interested in getting my
goals down but he is enthusiastic and encouraging.”
Congratulations Brian Healy, thanks for the good work.
Safety Meeting for Seattle
based shop personnel in
the Tom Appleton Marine
Maintenance Repair Center
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P a ge 9
Safety Incentive Program
Winning Article:
By: Christopher Tranos, Harley Marine NY
While at anchor, moored, shipside, or dockside we must remain vigilant to avoid dangerous situations. We have the
necessary tools aboard to stand a watch. The most useful tools are our eyes. Situation and visual awareness are vital to early
detection of a developing situation. Sights, sounds, smells and just plain "sensing that" things aren’t right are usually
indicators that things are in fact not right and action may need to be taken. Pay attention to all of your senses.
Keeping a solid and thorough security watch is crucial and could save a life, minimize damage to equipment, prevent oil from
going in to the water and thwart a security breach. All of which in turn can help us remain gainfully employed. We must
use common sense as professional mariners by respecting ourselves, our shipmates, jobs, equipment, HMS and the
environment we work in.
We have an obligation to use all the tools provided to us to maintain a safe, effective and responsible watch. Radar,
binoculars, radios, checking bilges, checking secure areas, and keeping a routine deck watch, etc. All are critical and all
related to.... SITUATIONAL AWARENESS!
Winning Tips:
Tip #1
By: Jonah Petrick, Starlight Marine Services
Use all available resources to obtain accurate weather forecasts and current conditions. Call and discuss weather conditions
with operations management prior to an evolution and request an assist tug if conditions are marginal or unsafe (also refer
to local weather guidelines). Ensure tug and barge are secured for heavy weather. This means all watertight doors are
secured, loose gear or debris is stowed, and mooring lines on the exterior deck are secured inside the barge containment. If
crew must go out on deck in adverse conditions, they should be wearing proper PPE.
Tip #2
By: Kyle Uhl, Starlight Marine Services
Crew members should be able to don an immersion suit in a minute or less. Know where immersion suits are at all times. A
good practice is to position two trash bags in each suit to put over shoes for ease of donning. Wearing shoes in the suit is
good practice in case you have to walk any distance in the suit. A small short line with eyes in each end is good to have as
well to keep crew members together in the water. Staying together allows rescuers to see you better.
Tip #3
By: Daniel Johnson, Olympic Tug & Barge
Always discuss the hazards related to making up a barge before the tug comes to a rest. Make sure you are in good, well
balanced position where you can secure a handhold if necessary. Be sure the Tug is in position and check with the Captain
before you step onto or climb onto a barge. Always be aware of sideways movement and avoid pinch points.
Tip #4
By: Tracy Wild, Pacific Terminal Services
There has been quite a few of us succumbing to the annoying effects of pestering colds and flu bugs. It seems a good idea,
again, to remind all of the benefits in sanitizing items that get passed around or just touched frequently. Eating healthy and
exercising daily can work greatly to improve the immune system. Covering your mouth while coughing or sneezing with the
crook of the elbow is a good way to keep germs better contained. Let’s make a conscious decision to stay healthy every
day!
Tip #5
By: Samuel Williams, Olympic Tug & Barge
Line handling is a daily occurrence onboard a tug. It is easy to become complacent, yet one misstep or one moment of
distraction can result in serious injury, and/or death. Working lines is not to be taken lightly. While tending any line it can
become snagged, or tangled if not properly tended. A broken line can travel at high speed, and hit with the force of
thousands of pounds. Crushing anything in its path, barely slowing down if it hits a person. Stay off to the side of lines, and
never get into the bite. That is anywhere a line can hit directly, or after a ricochet. Remember to work smart and stay safe.
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P a ge 1 0
By: Captain Richard Graham, Director HSQE
with permission from Scott Sedam, author
of original article.
The Evolution of Quality
Management–Part II
In Part I of this article, found in the
March issue of Soundings, we
established a Quality Management
standard
with
the
following
statement: “Prevention is where our
time is best spent, because this is
where both quality and money lie.” In
Part II of this article, let’s consider the
evolution of quality management in
phases and see where we stand today.
PHASE 1: QUALITY OF REWORK
This is the time-honored tradition of “fix
it after it’s broke,” but it occurs largely
as a matter of happenstance rather
than through a structured process.
Characteristics of Phase 1 include:
Primitive to no systems for
customer call-in, scheduling, and
tracking to back up field staff.
 Specific training in quality process
or customer management seldom,
if ever, seen.
 Good scopes of work with
evidence of genuine use in the
field are rare.
 Success is wholly dependent on
the skill of the local superintendent
to spot and diagnose problems
and get them repaired or replaced.
 Almost no feedback or data generated for purposes of continual improvement in service and process.

Quality and customer service problems
are often remedied at this level
through continued heroic efforts of
superintendents. The problem is there
aren’t enough heroes to go around.
Sooner or later the service is ready, but
this approach never meets the needs
of the company, because the costs are
simply too high.
PHASE 2: QUALITY BY INSPECTION
Many problems stem from inspection
based quality as described in the Rule
of 1-10-100, yet it’s still a significant
step forward compared to the
random approach of Phase 1.
and 100-times costs of field failure, it is
very hard to spend even a small
amount of time figuring out how to
prevent problems.
The most common characteristics of
Phase 2 include:
 Scopes of work are nearly always
present,
although
typically
one-way, and close examination
reveals they are rarely used in the
field.
 Training is limited to dealing with
upset customers and how to
recover when something goes
wrong.
 Superintendents spend a great
deal of their time inspecting what
has been done, what has not, and
to what level of acceptability.
 A broad array of checklists are
created for fleet use.
 Considerable buried cost in
rework.
 Tremendous last minute activity to
get equipment ready to work, and
significant work after placing in
service to get the details right.
Characteristics of prevention-based
quality include:
 A culture, driven from the top,
where every member of the team
understands the needs of their
internal and external customers
and takes responsibility for “doing
it right the first time”.
 Exceptional relationships with
suppliers and repair crafts who
participate in prevention activities.
 Scopes of work are two-way,
allowing repair yards and specialists to establish what they need to
perform at the highest level.
 Every scope of work contains a
clear definition of what represents
a 100-percent-complete job.
 Scheduling is like religion – gospel
like in importance and practiced
every day.
 Feedback loops for all inspection
data and field failure are built in,
providing essential information for
corrective action now and elimination of problems in the future.
 Clean jobsites are a hallmark of
prevention-oriented companies.
 Quality Systems training is broadly
dispersed in the company to
where people sweat even the
smallest
details
of
quality
performance.
More advanced stages of this
approach transfer checklist responsibility from the superintendents to fleet
personnel. If the equipment is truly
not ready, do fleet personnel have not
just the authority but the mandate to
stop the job and remedy the problems
before proceeding? And is there a
managed feedback system to analyze
checklist data and use in your
continuous improvement process?
Without that, checklists become just a
paper-pushing
exercise.
Quality
system inspectors can turn out
voluminous repair and work orders, a
result of poor design, late changes
without a management of change
(MOC) process, broken processes, and
terrible supplier relationships. The
obvious solution is to fix the processes
and get upstream management to
eliminate the sources of rework.
PHASE 3: QUALITY BY PREVENTION
On the surface, everyone agrees that
prevention is a far superior approach
to quality, yet there is one monumental obstacle. When a company spends
all of its resources dealing with the 10times costs of inspection based quality
Yet, perhaps the greatest lesson in
recent years is that prevention is not
the end of the journey. There is one
more level: PHASE 4: Quality by
Design. We have learned that if design,
including all plans and specifications,
are 100 percent right from the onset,
at least 50 percent of all quality and
process problems are eliminated. The
savings in cost, time, and frustration far
exceeds the grand sum of every
prevention process implemented.
Consider the consequences of remaining in Phase 1 “Quality of Rework” and
Phase 2 “Quality by Inspection” and
ponder your own stage in the
evolution of quality management and
resolve to take the next step forward to
Phase 3 “Quality by Prevention”.
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P a ge 1 1
Basic Safety Training at Fremont Maritime
April Anniversaries
Harley Marine Services recently hosted a group of tug and barge crew at a
personal water survival course at Fremont Maritime in Seattle. The class is
part of the Harley Marine Safety Training Program that our employees are
involved in to maintain company and industry set safety standards.
Participants spend the morning in a classroom setting reviewing safety
related items and the afternoon in the water for hands-on training.
Harley Marine NY
Jess Canterbury - 5 years
Riley Canterbury - 5 years
Kevin Kelly - 5 years
Marco Velez - 5 years
Miguel Ortiz - 3 years
As you can see in the photographs below, participants undergo several
drills including donning an immersion suit and righting and boarding an
overturned life raft. Several of the drills are timed for accuracy to measure
the mariners performance.
Harley Marine Services
Keith Barnes - 7 years
Irene Dulay - 3 years
Derick Lillejord - 1 year
Sandy Rani - 1 year
At the completion of the course,
participants are certified for personal
water survival.
After four years of
revolving maritime safety training at
HMS, employees will receive their Coast
Guard certified BST Refresher Certificate
(Basic Safety Training).
This is just one portion of employee
training implemented at Harley Marine
to maintain safe, responsible, reliable
and efficient operation. 
Millennium Maritime
Bob Castagnola - 12 years
Mark Fuette - 12 years
Michael Golden - 12 years
Donald Shundo - 12 years
Mario Meyers - 5 years
David Spanjol - 4 years
Olympic Tug & Barge
Hugh Maffett - 13 years
David Alexander - 12 years
Larry Holland - 11 years
Erik Starheim - 7 years
Ron Eriksen - 6 years
Bryan Adams - 6 years
Robert Higa - 5 years
Eric Boardman - 4 years
Jason Johnston - 1 year
John Stromberg - 1 year
Pacific Coast Maritime
Jim Weimer - 12 years
Robert Johnston - 7 years
Starlight Marine Services
Jacob Grobler - 6 years
Jonathan Willingham - 4 years
Kim Cartagena - 1 year
Westoil Marine Services
Raul Hernandez - 12 years
Patrick Speers - 10 years
John Bearden - 8 years
Steven Meyers - 3 years
Craig Pope - 3 years
S af e , R es p o ns i b l e, Re l i a b l e, E ff i c ie nt
P a ge 1 2
April Birthdays
Progress on the new Harley Marine tug, BOB FRANCO
At Diversified Marine in Portland, Oregon the BOB FRANCO is starting to take
shape. Pictured below is the mid-body wing tanks in mid air as they moves to the
staging area at the shipyard. The tug is expected to be completed at the end of
2012 and will enter service soon after she is launched.
Harley Marine Gulf
Wilford Ryder
Jack Ratley
Roland Pena
Anthony Hall
Justin Todd
Linda Palermo
4/1
4/5
4/9
4/21
4/21
4/27
Harley Marine Services
Deborah Franco
4/9
Sally Halfon
4/10
Stephanie Gullickson 4/26
The James T. Quigg as she approaches the Seattle dock during a winter storm.
Millennium Maritime
Michael Rubino
Neal Salamunovich
Pat Lopez
David Cadiz
4/1
4/7
4/9
4/17
Olympic Tug & Barge
Daniel Johnson
Paul Thompson
Derrick Hobbs
James Chierichetti
Dennis Streeter
Randall Reinders
4/5
4/9
4/15
4/22
4/27
4/29
Pacific Coast Maritime
Ben Latham
4/10
Robert Johnston
4/18
Starlight Marine Services
Jacob Grobler
4/4
Jacob Laprade
4/6
Jonathan Maciel
4/23
Martin Miller
4/25
Westoil Marine Services
Brian Vartan
4/7
Vincent Logrande
4/9
Mark Aproda Jr.
4/13
Phil Roberts
4/24
S af e , R es p o ns i b l e, Re l i a b l e, E ff i c ie nt
P a ge 1 3
401(k) Retirement Plan - Advice & Planning
Finding your way to the retirement lifestyle you want may feel like
working your way through a maze. Without a guide, it’s hard to see if
you’re heading in the right direction.
Don’t wait until you’ve reached a dead end to ask for help. Your plan’s
investment advisor is available to offer one-on-one guidance to help you
determine how much to save, and where to invest over the various mutual
funds in our 401(k) plan.
It’s always a good idea to speak with an advisor at least annually to make
sure you’re on the right path to reaching your retirement goals. This
service is part of our plan and we encourage you to take advantage of it.
Administrative Questions
If you have questions regarding
your quarterly statement, participant
website, or plan provisions, please
contact your plan administrator:
G. Russell Knobel & Associates
1-800-822-9205
If you have any 401(k) questions, the following are your contact points:
Harley Marine Services - Human Resources Department
206-628-0051 [email protected]
 I would like to participate…?
 I would like to change the amount I contribute to the plan…?
 I would like to change my beneficiary…?
 I would like to take out a loan…?
Kibble and Prentice
Melody Prescott (206) 676-7421 or (800) 767-0650 ext. 67421
email: [email protected]
Mike van der Velden (206) 676-5680 or (800) 767-0650 ext. 65680
email: [email protected]
 I would like more information about the investment choices in my
plan…?
 I would like to receive advice on which investment choices may be
best for me…?
 I would like to schedule a one-on-one personalized session over the
phone…?
Moran Knobel
Internet: www.moranknobel.com
Automated System: 1-877-410-9984 (Plan Provider #2125)
Call Center: 1-800-959-9074 (8am – 5pm PST)
 I would like to change how my contributions are invested…?
 I would like to change the investments I am currently invested in…
or transfer between funds…?
Remember - It is never too early or too late to start saving for retirement!
Take advantage of the many resources Harley Marine offers.
Investment Questions
If you have questions or need
guidance with the fund options in
your retirement plan, please contact
your plan education specialist:
Kibble & Prentice
Melody Prescott
1-206-676-7421
[email protected]
Plan Eligibility
You are eligible to enter your
retirement plan if you are age 21 or
older, and have completed 3
months of service.
S af e , R es p o ns i b l e, Re l i a b l e, E ff i c ie nt
P a ge 1 4
Harley Marine Services, Inc.
910 SW Spokane Street
Seattle, WA 98134
(206) 628-0051
www.HarleyMarine.com
Editor: Stephanie Gullickson
[email protected]
MARCH EMPLOYEE OF THE MONTH
Olympic Tug & Barge
Darin Masterson
Olympic Tug and Barge would like to recognize Darin Masterson as the March
Employee of the Month. Darin is one of the lead tankerman on the PM230 barge that
delivers refined fuel and package goods to ports in Southeast Alaska. OTB took over
the operation of the barge for Petro Marine on February 20, 2012 in Ketchikan, Alaska.
Darin was instrumental in putting together the documentation for the PM230 and
taking inventory of the barge during the turnover. Darin made sure that the barge
systems were operational and up to standards and that all required state and federal
documentation was on board and current. Thanks, in large part to Darin, the
operational transition has been seamless. Thank you Darin and welcome to the team.
Starlight Marine Services
Charlotte Koskelin
Starlight Marine Services would like to recognize Charlotte Koskelin as the March
Employee of the Month. Over the last 3 years, Charlotte has continued to deliver 110%
to SMS. Charlotte is not only the best multi-tasker but she does it with a smile on her
face while making sure that all of the finer details are taken care of. Charlotte has been
a tremendous asset to our family and continues to ensure all loose ends are tied up,
especially while working around busy schedules. We are all grateful for the ongoing
improvements that Charlotte has contributed to our team! Congratulations and thank
you.
Millennium Maritime
Matthew Hathaway
Millennium Maritime would like to recognize Matthew Hathaway as the March
Employee of the Month. Matthew has been with Millennium since 2004 and
continues to support the company by training and learning the other operations in
Dispatch. He has been cross-trained to dispatch both Millennium and Starlight,
bringing more continuity to the operation. Matthew is a valued team mate and takes
pride in adding new responsibilities handed to him. Management would like to honor
Matthew as Employee of the Month, for his dedication and team spirit. Thank you
Matt!
NEW HIRES IN MARCH
Harley Marine Gulf
Terry Embry, Port Mechanic
Dustin Greer, Deckhand Tankerman
Matthew Hernandez, Deckhand Tankerman
Matthew Palacios, Deckhand Tankerman
Dearl Richey, Deckhand Tankerman
Jonathan Trammell, Deckhand Tankerman
Harley Marine Services
Barry Hachler, Assistant CFO
Olympic Tug & Barge
James Chierichetti, Captain
Jason Hendrickson, Engineer
Donald Holbrook, Deckhand Tankerman
Norman Marx, Deckhand Tankerman
Scott Turner, Mate
James Willis, Engineer