Handbook - San Diego Chargers

Transcription

SAN DIEGO CHARGERS 2014 Luxury Seating Handbook
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LUXURY SEATING HANDBOOK
In San Diego,
We Charge Harder
Chargers fans are in for a treat as the Bolts play one of the
NFL’s most exciting and competitive schedules in 2014.
Based upon their opponent’s win-loss record last season,
the Chargers’ schedule is considered the fourth-toughest
(tied) in the NFL. It’s highlighted by home games against
the two teams who competed in Super Bowl XLVI,
including the defending Super Bowl Champion Seattle
Seahawks in the team’s home opener, and a total of
five games against the teams that played in last year’s
Championship Games.
Adding to the glamour and appeal of the schedule,
the Chargers will play three games and possibly a
fourth in prime-time, including a highly-anticipated
late-season Sunday Night Football showdown against
the New England Patriots right here in San Diego at
Qualcomm Stadium.
After opening the season in Arizona on ESPN’s Monday
Night Football, the Chargers will return to San Diego for
their home opener against the defending world champion
Seahawks. It stands to be a highly-competitive afternoon
as Richard Sherman and the Seahawks defense will
attempt to slow the Bolts’ high-powered offense led by
Philip Rivers. In turn, San Diego’s defense will fight back
to lock down Russell Wilson and co. and the Seahawks
high-flying offense.
A road game in Buffalo will serve as a lead-in to the
Chargers’ first two-game homestand of the 2014 season.
It features a visit from the Jacksonville Jaguars on Sept. 28,
followed by a meeting with Rex Ryan and the New York
Jets on Oct. 5. The Bolts have won their last two games
against the Jaguars, including a 24-6 victory last season
in Florida. The last time the Chargers and Jets took to the
skies in 2012, the Bolts prevailed, 27-17, in a game in
which the Bolts racked up a team-record-tying 11 sacks.
The end of October features three straight games against
foes from the AFC West. A pair of road games in Oakland
(Oct. 12) and Denver (Oct. 23) are sandwiched against
a home game against Kansas City on Oct. 19. An
unforgettable 27-24 win over the Chiefs at Qualcomm
Stadium last December was the win which sewed up the
sixth and final playoff spot in the AFC field for the Bolts
last season.
Following a hard-hitting game in Baltimore, the Chargers’
December slate features four-straight games against 2013
playoff teams, including three straight against teams that
played in the ’13 championship games. It starts at home
with the team’s final two-game homestand featuring the
two teams that played in last year’s AFC Championship
Game. Future Hall of Fame quarterback Tom Brady and
the Patriots will be here on Dec. 7 as NBC’s Sunday Night
Football makes its first visit to San Diego since 2011.
Seven days later, Peyton Manning and the defending AFC
Champion Broncos take the field at Qualcomm Stadium
on Dec. 14.
The regular season concludes with games in
San Francisco and Kansas City.
The Chargers’ schedule is packed full of excitement
and drama, and we’re proud to have you with us every
step of the way. Please do not hesitate to contact us for
assistance at any time. Our goal is to ensure that your
game experience is extraordinary.
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Event Schedule
Ticket Info
Services & Merchandise
Food & Drink
Transportation
Parking
General Information
Catering Services
Access, Features & Parking
Contact Information
Seating Map
Parking Map
EVENT SCHEDULE
WELCOME TO THE 2014 SEASON
August 2
SEPTEMBER 14
OCTOBER 18
NOVEMBER 21
December 14
Fanfest, Presented by Bud Light
SEAHAWKS vs. Chargers
Hawai'I Vs. SDSU AZTECS
AIR FORCE vs. SDSU Aztecs
Broncos vs. Chargers*
Saturday | 10:00 AM | Admission is free
Sunday | 1:05 PM Kickoff
Saturday | 7:30 PM Kickoff
Friday | 6:30 PM Kickoff
Catering order deadline: Sep. 8, 4:00 PM
Catering order deadline: Oct. 10, 4:00 PM
Catering order deadline: Nov. 19, 4:00 PM
Catering order deadline: Dec. 8, 4:00 PM
Back To football
OCTOBER 19
November 23
Fan Appreciation
CHIEFS VS. CHARGERS*
RAMS VS. CHARGERS*
September 27
UNLV vs. SDSU Aztecs
ALUMNI WEEKEND
December 23
November 25
2014 Poinsettia Bowl
Enjoy a summer day meeting the 2014
Chargers, coaches and Charger Girls. Go
to chargers.com for more information.
August 7
COWBOYS vs. Chargers
Thursday | 7:00 PM Kickoff
Catering order deadline: Aug. 1, 4:00 PM
Saturday | Kickoff TBA
It’s a Chargers homecoming as we honor
our Bolts alumni.
CHARGERS 26th ANNUAL SALUTE TO
THE MILITARY
The Chargers support San Diego’s Armed
Forces with a patriotic ceremony to
recognize San Diego’s military heroes.
SEPTEMBER 28
November 8
Jaguars vs. Chargers
IDAHO vs. SDSU Aztecs
AUGUST 28
CARDINALS vs. Chargers
FUTBOL AMERICANO
Thursday | 7:00 PM Kickoff
Celebrate Hispanic Heritage Month and
NFL Football in Latin America.
SALUTE TO YOUTH FOOTBALL
The Chargers invite families to the Q to
celebrate youth football.
OCTOBER 5
NOVEMBER 16
RAIDERS vs. Chargers
CHARGERS BLOOD DRIVE XL
Tuesday | 9:00 AM—7:00 PM
Help the Chargers and the San Diego Blood
Bank give the gift of life during the holidays.
november 29
San jose state vs. sdsu aztecs
AUGUST 30
Northern Arizona vs. SDSU Aztecs
Join us in recognition of our servicemen
and women and the sacrifices they make
on our behalf.
BREAST CANCER AWARENESS
Team up with the NFL and support the
fight against breast cancer.
Donations of non-perishable food
items and cash will be collected to help
San Diegans in need.
December 27
holiday bowl
DECEMBER 7
Patriots vs. Chargers*
CHARGERS HOLIDAY FOOD DRIVE
Tuesday | 6:30 PM Kickoff
NFL SALUTE TO SERVICE
Catering order deadline: Sept. 29, 4:00 PM
The Chargers celebrate the continued
support of our fans throughout the years,
thank you.
JETS vs. Chargers*
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Celebrate being back to football as the
Chargers kickoff our home opener.
Chargers Toys for Tots Drive
Presented by Cymer
Bring an unwrapped toy to the game to
benefit San Diego’s less fortunate children
and join the Play60 movement for an
active generation.
Dates and times are subject to change.
*Denotes flex scheduling and games
subject to time change.
TICKET INFORMATION
$98.00
WELCOME TO THE 2014 SEASON
ADMISSION TICKETS/WRISTBANDS
Luxury Suite Services is located at the Chargers Luxury Seating
Ticket Office, Gate B and is open Monday through Friday, from
8:00 AM to 5:00 PM and on game days.
To guarantee exclusivity and protect your rights as a Luxury
Seating member, no one will be permitted entrance onto the
Club level without an appropriate admission ticket and wristband.
All Luxury Seating members (club seat holders and suite holders)
will be provided with a wristband upon arrival to club level
entrances at all escalators and ramps. Luxury Seating members
and guests must carry their tickets with them and wear their
wristband at all times. A plastic lanyard is provided with your
season tickets for each seat.
LOST/STOLEN TICKETS
We suggest that you detach the proper ticket for the game you
are attending and leave the remaining tickets at home with other
valuable papers to safeguard against theft or loss. Lost or stolen
tickets are not the responsibility of the San Diego Chargers.
During the Chargers season, the following policy regarding lost
or stolen tickets will be in effect:
1. The Luxury Seating Ticket Office will conduct business only 2.
3.
4.
5.
6.
7.
with the Chargers Luxury Seating Member of record who
must present proper identification.
If the Chargers Luxury Seating tickets are stolen, a copy of
the official police report must be presented to the Luxury
Seating Ticket Office at Gate B before the date of the game. A non-refundable service charge of $15.00 per ticket will be collected when a duplicate ticket is issued.
If season tickets are lost, left at home, or an incorrect ticket
is presented for admission, a deposit for the full face value of the ticket(s) and a nonrefundable service charge of $15.00 per ticket will be collected before any replacement tickets will be issued.
The deposit will be refunded only when the full, unused
tickets are returned to the Chargers Luxury Seating Ticket office no later than January 31, 2015. Deposits will not be refunded after this date.
Single game tickets cannot be replaced.
Ticket stubs must be retained throughout the game to allow ushers to verify seat location to which the holder is entitled.
Reserved Parking Passes cannot be replaced.
XXXXX XX X XX
XXXXXX
$9 8.0 0 XX
LCHAIR
– WHSEEE
LUXURY
AT
ROW
ORDERING SINGLE GAME TICKETS
For single game ticket information, visit the Chargers Ticket
Office at Gate D, or call Ticketmaster at (800) 745-3000.
PLAYOFF TICKETS
As a Chargers Luxury Seating member, you may have the option
to purchase your playoff tickets for any Chargers playoff games
hosted at Qualcomm Stadium. Invoices for post-season games
will be mailed if it appears the Chargers will host a post-season
game.
SEAT RELOCATION
Requests for Club Seat season ticket relocation are accepted
during the renewal period. Requests for seating changes are
considered in longevity year order.
Will Call
Will Call windows exclusive for Chargers Luxury Seating are
located at Window A. Windows open at least three hours prior to
kickoff. Tickets left at Will Call will only be released to the person
whose name is listed on the Will Call envelope. Identification in
the form of a picture I.D. is required before tickets are released.
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GAME
Club Seat Services is located at the Chargers Ticket Office,
Gate D Monday through Friday, from 8:00 AM to 5:00 PM. On
game days, Club Seat Services is located at the Luxury Seating
Ticket Office, Gate B.
GAME
Club seat SERVICES
SEAT
XX
XXX
XXXXXX
AIR
LUXURY – WHEELCH
SECTION
LUXURY SUITE SERVICES
ROW
SECTION
XXX XXX X
GAME DATE AND TIMEGAME DATE AN
SUBJECT TO CHANGE
C
CT TO
SUBJE
QUALCOMM STADIUM
TS JET
. PARSTRIOVS.
QUALCOMM ST
S
CHARGERS
CHAVSRGE
UND /
ADM IT ONE /NO REF ENT
RYREFU ND/
RE- NO
T ONE/
ADMI
GE/ NO
NO EXCHAN
NTRY
GATE
X
SEC
XXXXXX
SERVICES & MERCHANDISE
CODE OF CONDUCT
The Chargers are committed to creating a safe, comfortable
and enjoyable experience for all fans, both in the stadium and in
the parking lot. We want all fans attending our games to enjoy
the experience in a responsible fashion. Fans who demonstrate
inappropriate and disruptive behavior, including the following,
are subject to ejection, and season ticket holders risk losing their
season ticket account and/or parking privileges for:
1. Excessive consumption of alcohol
2. Obscene, offensive or abusive language or actions
3. Fighting or otherwise dangerous, abusive or profane behavior
4. Unruly or inconsiderate behavior
5. Indecent exposure or undressing
6. Wearing obscene or indecent clothing
7. Smoking, inside the stadium
8. Scalping or other improper resale of tickets
9. Interfering with security procedures
10. Interfering with the progress of the game, going onto the
field, throwing any object onto the field or stadium premises
11. Any action warranting eviction and/or confiscation of game tickets by SDPD or stadium security
Event patrons are responsible for their conduct as well as the
conduct of their guests and/or persons using their tickets. Even
if season ticket holders give away or sell their tickets to a game,
the account holder is accountable for the actions of those using
the tickets. Accounts can be forfeited partially or entirely for
violations of the Code of Conduct.
Stadium staff will promptly intervene to support an environment
where event patrons, their guests and other fans can enjoy the
event free from the above behavior. Event patrons and guests will
be subject to ejection without refund and potential loss of ticket
privileges for future games for violations of the Code of Conduct.
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The San Diego Chargers and Qualcomm Stadium thank you for
following our Fan Code of Conduct.
EXCLUSIVE MERCHANDISE SHOPS
Let’s all enjoy Gameday...the right way!
Gift Shops
Report fan conduct issues.
Call or text your location and concern to (619) 641-5151.
Message and data rates may apply.
Download the free GuestAssist App for iPhone or Android.
Carry-in Items
To enhance public safety and significantly expedite entry into
the stadium, the NFL strongly encourages fans to not bring any
type of bags. Bags that are clear plastic, vinyl or PVC and do
not exceed 12” x 6” x 12” , a one-gallon (maximum) clear slider
storage bag, and small clutch bags, approximately the size of
a hand and not exceeding 4.5” x 6.5” are allowed. Food and
factory-sealed plastic bottled water, 20 oz. or less (limit two per
person) are allowed into the stadium. All items are subject to
search and may not be admitted.
SMOKING POLICY
Smoking is prohibited inside all areas of Qualcomm Stadium.
ALCOHOLIC BEVERAGES
Minors (under the age of 21), by law, are not permitted to
consume alcoholic beverages. Possible liabilities may arise from
the result of inappropriate guest behavior. For the safety of fans
and players, cans and bottles are not allowed outside of the Club
Lounges and Luxury Suites. Please pour beverages into the cups
that are provided before going to your stadium seats. Please
inform your guests of this rule.
There are three unique boutique shopping areas located on the
Club Concourse at Sections 4, 18, and 38. As a Luxury Seating
member, you will enjoy finding items exclusively sold to you.
Chargers Team Store
The best place to get the latest team merchandise and apparel
in San Diego! The Chargers Team Store is open year-round
from 10:00 AM to 6:00 PM (between February and August it is
closed on Sundays), located at Gate G of Qualcomm Stadium.
The store is always open on game day, so gear up this season
with customized replica jerseys, a wide array of official team
merchandise, including an expanded women’s and children’s
section. For more information call the Chargers Team Store at
(619) 641-6053.
Chargers Pro Shop
For the widest selection of official San Diego Chargers
merchandise online, simple and secure ordering and speedy
delivery, visit the Chargers Official Online Store at
shop.chargers.com. You’ll find great deals on terrific items
including customized jerseys, special collectibles, tailgating
materials, housewares and much more!
ATMS
Two automated teller machines are located on the Club Level
Concourse at Sections 15 and 27.
GUEST SERVICES/CONCIERGES
For your convenience, two concierge stations are located on the
Club Level concourse at Sections 8 and 34. These stations will
provide you with information and services, including future Luxury
Seating events and give-away items.
LOST AND FOUND
For assistance, check with the Club Level Concierge. All lost
and found items will be turned into Guest Services at Stadium
Gate F. Items not claimed during game day will be with stadium
security in the security office at Gate A. Qualcomm Stadium
security can be reached directly by calling (619) 641-3150.
FOOD & DRINK
CLUB LOUNGES
Our four Club Lounges are open three hours prior to kickoff and one hour following the game
(Charger Games Only) and are accessible to Luxury Seating members only. Each Lounge is
equipped with two bars, a dining area, and televisions broadcasting all NFL action, and select
Lounges also include pre-game entertainment. You may order from the same menu as the
in-seat food service in each of the Club Lounges. On non-game days, the Club Lounges are
available for private events, such as luncheons, cocktail receptions, banquets, and meetings.
Centerplate is happy to assist you in making arrangements for your next private event.
For further details, please call (619) 641-6000 or email [email protected].
FOOD STATIONS
The Club Concourse features six concession stands located in Section 1, 6, 13, 29, 36
and 41. Additional Specialty Stations are located in each lounge on the Club Level.
IN-SEAT FOOD SERVICE
Enjoy service in your seat. A server will wait on you while you watch the game. Service will
begin one-half hour prior to kickoff and will be concluded at the end of the third quarter. A
selection of food items is offered each game day. These items may be purchased with cash or
credit card (American Express, MasterCard, Visa & Discover only) from your personal server.
END ZONE CLUB RESTAURANT & RED ZONE LOUNGE
The End Zone Club (Press Level, Section 20) is open to all Luxury Seating members three
hours prior to kickoff. The End Zone Club offers a buffet prior to each game; reservations are
required. Reservations will be accepted two weeks in advance. Reserved tables will be held
up to 20 minutes after the dining time. For reservations or cancellations please call
(619) 641-6033; Monday through Friday, 10:00 AM to 5:00 PM. Please notify Centerplate
in advance if there is a need to cancel your reservation. The End Zone Club accepts cash,
American Express, Discover, MasterCard or Visa.
The Red Zone Lounge (Loge Level, Section 20) is open to Luxury Seating guests two hours
prior to kickoff, with a full service bar available and multiple televisions to view every NFL game.
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TRANSPORTATION
PARKING
RESERVED PARKING
GETTING TO THE Q
San Diego Trolly
The Trolley’s new, expanded Green Line provides frequent service to the
Qualcomm Stadium Station, just steps away from Gate K. Three hours
before game time, Green Line service increases to every five to seven
minutes. There’s increased postgame service too.
Please plan to allow plenty of travel time, especially for weeknight games.
Fans can park free at many Green Line stations like Santee Trolley Square,
Gillespie Field, the El Cajon Transit Center, Old Town, Morena/Linda Vista,
Hazard Center (Lower Level only), Grantville and 70th Street. Many Blue
and Orange Line stations also have free parking and fans can transfer to a
Green Line train at either Santa Fe Depot or Grossmont Center.
Buy a $5 Day Pass at ticket vending machines before boarding. Staffed
ticket booths are open at high-volume stations. Commemorative Day Passes
are sold in advance at The Transit Store at First and Broadway, and at the
Chargers Team Store at Qualcomm Stadium, Gate G.
Taxis
Taxis and hired coaches pick-up and drop-off outside the main gate of the
stadium, located on San Diego Mission Rd. 50-yards east of the Main Gate.
For pick-up, fans should walk north from Gate B to the Main Gate and cross
to San Diego Mission Rd. For assistance contact Guest Services at Gate F.
LIMOUSINE PARKING
Limousines and hired charter vehicles are not allowed to enter the Main Gate of
the stadium parking lot without a permit. A limited number of permits are available
for this area and can be purchased in advance by calling (619) 281-PARK.
RV PARKING
RVs and vehicles longer than 20 feet in length are required to park in the
designated RV Parking area located in Section A3 of the parking lot.
Enter at Gate 1 from San Diego Mission Rd. For advance purchase, please
call (619) 281-PARK.
Cloud 9 Super Shuttle
VIP STADIUM ACCESS
Driving Directions
Luxury Seating members have exclusive entrances at Gates B and H,
opening three hours prior to kickoff. Look for the blue velvet rope and
VIP signs at the center of Gates B and H where you will be greeted by a
Chargers Luxury Seating representative. These gates will remain open only
for entrance by Luxury Suite, Premier Suite Seat and Club Seat members
displaying a ticket up until the 2nd quarter of the game. Luxury Seating
members may also remain inside the stadium up to one hour after the
conclusion of the game.
Choose from seven-passenger vans, luxury sedans and full-size vans with
accessible service. Cloud 9 Super Shuttle provides a smart, safe alternative
to transport you to and from Chargers games. Call (800) BLUE VAN for
more information. Ask about their designated driver program.
See the stadium parking map on page 15 or go to www.chargers.com.
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To make your arrival and departure as smooth as possible, we have reserved
the inner ring of Qualcomm Stadium Parking Lot for Chargers Luxury Seating
members who have a reserved parking permit (see map on page 15). This
reserved lot is accessible from Mission Village Dr. via Friars Rd. and from Ward
Rd. via Rancho Mission Rd. Please arrive early to avoid game day traffic. Upon
arrival at the stadium, please place the game-specific reserved parking permit
on your rear-view mirror before entering the stadium so it is visible to parking
attendants and traffic controllers. Club seat members have the right to purchase
one reserved parking permit per account. Additional permits may be offered based
on availability. Please put these permits in a safe place, as they cannot be replaced.
GENERAL INFORMATION
ALCOHOLIC BEVERAGES
It is the responsibility of the Luxury Suite member or his/her representative to monitor and
control alcoholic beverage consumption within the Suite. Minors (under the age of 21), by
law, are not permitted to consume alcoholic beverages. Possible liabilities may arise from the
result of inappropriate guest behavior. For the safety of fans and players, cans and bottles
are not allowed outside of the Luxury Suite (Municipal Code Section 59.0103D). Please
pour beverages into the cups that are provided before going to your stadium seats. Please
inform your Suite guests of this rule.
SMOKING POLICY
Smoking is prohibited inside all areas of Qualcomm Stadium, including inside your Luxury
Suite and concourse areas.
SECURITY
In order to ensure the security of your Luxury Suite, your Suite will remain locked until the
time a ticketed guest arrives. Upon arrival, a Chargers Suite Services representative or
Centerplate attendant will check the ticket and either unlock the Suite or radio for someone
in the area to unlock the Suite. We anticipate this taking only a matter of minutes. As always,
we encourage you to have a dedicated host in your Suite that has your keys and unlocks
the front and back door upon arrival and locks it at the end. At any time, Qualcomm Stadium
Security can be reached by calling (619) 641-3150. You may also use the pre-programmed
button on your Suite telephone.
LOST/STOLEN ITEMS
For your security, we suggest locking your Luxury Suite during and after each stadium event.
Please contact an usher or Suite Services representative if any problems should arise. Upon
entering your Suite, if you should find any articles missing or out of place, please inform a
Suite Services representative via your Suite telephone. Be sure to either take your personal
property with you, or lock it in your private cabinet. The San Diego Chargers, Centerplate
and the City of San Diego are not responsible for lost or stolen articles.
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CATERING SERVICES
Centerplate
Craveable Experiences. Raveable Results.
Food and Beverage orders may be placed online at
www.ezplanit.com. To ensure the best quality, presentation,
and service we ask that all orders are received by 4:00 PM,
five (5) business days prior to each event. Orders placed after
this time must be selected from the Game Day Menu only and a
price increase will be reflected on your bill. For help with online
ordering please contact our Centerplate Suite Services, Monday
through Friday from 9:00 AM to 5:00 PM at (619) 641-6007.
Centerplate requires that all Banquet Event Orders be signed
and returned prior to game day, to confirm order accuracy.
To reorder during an event, please contact your Suite Attendant
or simply push “Centerplate Food & Beverage Service” button
using your in-suite telephone. Last call for all Food and Beverage
will be held at the end of half-time.
Centerplate staffs the Qualcomm Suite Level with Suite
Attendants supervised by the Suite Area Supervisors. It is their
responsibility to ensure that your Suite food and beverage
pre-orders are delivered and to assist you on event day. If you
desire a more personalized service, private Suite Attendants and
Bartenders are available for a fee of $200 per Attendant. Please
notify Centerplate of your request five (5) business days prior to
the event. It is strictly prohibited to bring any food and beverage into the
Payment Methods
All Suite holders must provide Centerplate
with a credit card number to be kept on file. This credit card
will be used for all authorized pre-orders and per your request
on game day. Orders are not considered confirmed until
payment information is received. Additional credit cards or
cash will be required for all unauthorized game day orders.
On game day, the Suite holder will receive an itemized final
bill detailing all pre-orders and final beverage replenishment
chargers prior to the fourth quarter. A 19% service charge
and current California State sales tax will be included.
Cancellations
Please notify us as soon as possible of any cancellations.
Orders cancelled at least two (2) business days prior to the
event will not be charged.
NOVELTIES
You may pre-arrange with Centerplate to have gifts placed
in the Suite for any event day (e.g., hats, flowers, shirts,
pennants, cigars, candy). For more information please contact
Centerplate at (619) 641-6007. If you are interested in
purchasing merchandise on game day, please call the Team
Store for pricing and information (619) 641-6053.
Ordering Instructions
1. Visit www.ezplanit.com.
2. Click on Stadiums, select Qualcomm Stadium.
3. Click on Place Order, select the date of the event you wish to order, then click on the event name.
4. Sign in using your user name and password.
a. If you are a new user, click Register Today and follow the steps to enter your customer information.
b. We will receive an email informing us that you have registered. We will electronically assign you to your Suite and send an email to confirm that you are authorized to order.
5. Select your Suite number.
6. Click on the category you wish to order, using the
pull-down arrow next to the menu category to choose different categories.
7. Add menu items to your shopping cart by clicking on the
Add button.
8. Once you are ready to check out, click Check Out—this will take you to your shopping cart where you can adjust quantities and make any special notes or requests.
9. Scroll down to the bottom of the page and click on Check suites from outside of Qualcomm Stadium.
Equipment
10. Review your order, check the box and agree to the policies, All food and beverage equipment and utensils in the Luxury
Suites are property of Centerplate and cannot be removed
from the Suite. Select serviceware will incur an appropriate
replacement fee if removed from the Suite. Suites are equipped
with a refrigerator, ice maker, food warmer, trash receptacles and
miscellaneous bar supplies. Service utensils are provided with
each food order.
Out (please make sure you select the appropriate method
of payment).
then click on Complete Check Out.
11. You will be given an order confirmation number. Once your order is converted into a Banquet Event Order (BEO), you will receive email notification.
12. Please sign and fax back your BEO to completely confirm your order.
ACCESS
FEATURES
PARKING
KEYS
HEATING & AIR CONDITIONING
LUXURY SUITES RESERVED PARKING
For security purposes, it is necessary to control the number of
keys issued for Luxury Suites. You will receive two keys to your
Suite and one key to your private cabinet. If you should lose
any Suite key, it will cause a breach in the security of our Luxury
Suite locking system. This may necessitate the replacement of
all or part of the cores and keys. You will be responsible for any
financial obligations your lost key may cause.
Each Luxury Suite is equipped with an individually controlled
heating and air conditioning system. For efficient operation of
your unit, it is recommended that you operate the thermostat
between 68 and 72 degrees. Extreme thermostat settings
may cause your unit to overload and cease operation. For best
results, please keep outside doors closed. If your Suite is not
comfortable, please contact us using the Suite Services button
on your in-house telephone. Each unit is equipped with a timer,
and the unit will not operate if the timer is not turned on.
Two parking lots have been reserved exclusively for Luxury Suite
members at section B1 and H1 of the Inner Ring. When you
arrive at Qualcomm Stadium, you should proceed to the Main
Entrance on Mission Village Dr. via Friars Rd. (see map on page
15). Place the parking permit on your rear-view mirror before
entering the stadium so that it is visible to parking attendants
and traffic controllers. When exiting the stadium, use the Main
Entrance on Mission Village Dr. Traffic controllers will be present
and signs will be posted to assist you. If you have any questions
regarding parking, please contact Marissa Eggers, Suite
Services Manager, by calling (619) 641-5117.
SUITE ACCESS
As a Luxury Suite member, you will have access to your Suite
three hours prior to kickoff and one hour after the conclusion
of Chargers games. During other stadium events, if anyone
will be using your Suite tickets and you would not like them to
access the Suite, please inform Marissa Eggers, Suite Services
Manager, by calling (619) 641-5117. On a non-event day, you
may access your Suite by making an appointment in advance
with Marissa Eggers.
VIP STADIUM ACCESS
Luxury Seating members have exclusive entrances at Gates B
and H, opening three hours prior to kickoff. Look for the blue
velvet rope and VIP signs at the center of Gate B and H where
you will be greeted by a Chargers Luxury Seating representative.
These gates will remain open only for entrance by Luxury Suite,
Premier Suite Seat and Club Seat members displaying a ticket
up until the 2nd quarter of the game. Luxury Seating members
may also remain inside the stadium up to one hour after the
conclusion of the game.
POST-EVENT ENTERTAINING
As a Luxury Suite member, you may relax in the comfort of your
Suite for up to one hour following Chargers games. Any special
requests should be directed to Marissa Eggers, Suite Services
Manager, by calling (619) 641-5117.
TELEPHONES
For your convenience, each Suite is equipped with a telephone.
This telephone is programmed to an in-house line for ordering
food service in your Suite and for contacting other in-house
personnel if you need assistance or have questions.
For example, if you would like to reorder food, simply press the
“Food & Beverage Service” button on your in-suite telephone
and a catering representative will assist you. Local and long
distance phone calls can be made from your Suite. If any
problems arise while an event is in progress, press the
“Suite Services” button on your in-house telephone and
someone will be able to assist you as soon
as possible.
TELEVISION
Each Suite is equipped with a color
television and a remote control,
which can be tuned to any
local station. The closed-circuit
coverage of the stadium event is
on Channel 23. NFL Sunday
Ticket is available on Channels
29 through 36. A schedule of the
games is provided each week.
INFORMATION
CONTACT
QUALCOMM STADIUM
9449 Friars Rd.
San Diego, CA 92108
LUXURY SEATING
Quinton Owens
Monday — Friday, 8:00 am — 5:00 pm
Premium Seating Sales
SAN DIEGO CHARGERS
Marissa EGGERS
P.O. Box 609100
San Diego, CA 92160-9100
Local: (619) 280-2121
Toll Free Number: (877) 242-7437
TTY Number: (619) 641-3171
Accessible Seating: (888) 263-0006
Fax Number: (619) 281-6974
Manager
LUXURY SUITES
Marissa Eggers Suite Services Manager
(619) 641-5117 | [email protected]
Director
Suite Services
For Reservations, call (619) 641-6033.
Manager
Reservations are required for dining in the End Zone Club.
Eddie Gomez
Please note the following when making End Zone Club Reservations:
Manager
• Each guest must have a Club Seat or Luxury Suite ticket or guest pass.
Wes Badorek
• Reservations will be accepted two weeks in advance.
•W
hen making a buffet reservation in the End Zone Club, you will be
required to give your club seat or Luxury Suite location.
Manager
• There is one seating that begins two and half hours prior to kickoff.
• Reserved tables will be held up to 20 minutes after dining time.
• Walk-ups are allowed based on availability.
• The reservation policy is subject to change during playoffs.
Mekaela Berry Club Seat Services Manager
CENTERPLATE CATERING
SUITE SERVICES
Mariah Lange Centerplate Suite Manager
Centerplate Suite Fax Line: (619) 641-6061
Online ordering: www.ezplanit.com
12
Located on the Press Level (section 19), the End Zone Club offers our Luxury
Seat holders an extensive menu guaranteed to impress—an exciting escape
from your everyday stadium menu! From seafood to carving stations, gourmet
salads and decadent desserts, this buffet is sure to have you ready to cheer
on your favorite team!
Dustin smalley
CLUB LEVEL SEATING
Rachel Books Club Seat Services Coordinator
A UNIQUE OPPORTUNITY TO DINE IN STYLE
TICKET SALES
TODD POULSEN
Ticket Sales & Services
Senior Director
Mekaela Berry
Club Seat Services
Manager
Rachel Books
Club Seat Services
Coordinator
Also, check out the End Zone Club before, during and after the game
for an expanded bar selection, specialty drinks, HD screens and a great
NFL atmosphere.
SEATING MAP
SAN DIEGO CHARGERS 2014
First Aid
Gate N
Qualcomm Stadium
9449 Friars Rd. San Diego, CA 92108
Qualcomm Stadium is located in the heart
of San Diego in Mission Valley. It is centrally
located and easily accessible from any one
of four freeways: 805, 163, 15 and 8.
Club level
gift shops
Club level
gift shops
Club 4
Club 38
VIP ACCESS
Gate B
Guest
Services
Club 34
Guest
Services
Club 8
VIP ACCESS
Gate H
ATM
Club 27
Chargers
Team STore
Gate G
ATM
Club 15
First Aid
Gate F
13
PARKING MAP
SAN DIEGO CHARGERS 2014
CHARGERS LUXURY SEATING RESERVED PARKING
Please reference the map for assistance with your reserved parking area. Arriving early,
carpooling and using specific entrances and traffic lanes will help make a great start to
your game day experience.
SIDELINE PARKING
Enter at the Main Gate from Friars Rd. or Mission Village Dr. and enter in Lane 4 or 5.
Proceed all the way up the lane to Gate Rd. for exclusive roadway access to your
reserved parking space.
VIP PREFERRED PARKING
Enter at the Main Gate from Friars Rd. or Mission Village Dr. and enter in Lane 3 or 4.
You will be directed immediately to VIP Preferred Parking for your reserved parking area.
LUXURY SUITES RESERVED PARKING
Lots B1 and H1
There are two entrance options available. Enter at the Main Gate from Friars Rd. and
Mission Village Dr. in Lane 5 for Lot B1; in Lane 1 or 2 for H1. You may also enter at the
Bus Gate from Camino Del Rio North and Ward Rd.
INNER RING RESERVED PARKING
Lots G1, H1 and J1
Enter at the Main Gate from Friars Rd. and Mission Village Dr. in
Lane 1, 2 or 3. Proceed west along Ring Rd. to your reserved parking area.
Lots A1, P1, N1, M1, L1, K1
Enter at the Main Gate from Friars Rd. and Mission Village Dr. in Lane 4 or 5. Proceed east
along Ring Rd. to your assigned parking area. You may also choose to enter through the
Bus Gate from Camino Del Rio North and Ward Rd.
OUTER RING RESERVED PARKING
Enter at the Main Gate from Friars Rd. or Mission Village Dr. and enter only in Lane 1.
14
MARQUEE
GATE
Reserved Parking
Inner Ring
Reserved Parking
Outer Ring
RV PARKING
Reserved Parking
Ring Road
Tailgate Area
Sideline Parking
VIP Preferred Parking
RV Parking
Disabled Parking
Disabled Parking
Designated Excessive Slope
Taxi Waiting Area
Recycling Buy Back Center
15
LUXURY SEATING
SAN DIEGO CHARGERS
P.O. Box 609100, San Diego, CA 92160-9100 | 1-877-CHARGERS | CHARGERS.COM
If you are interested in advertising or special promotions with the Chargers, please
contact a Chargers Marketing Partnership representative at (858) 874-4500.

Handbook - San Diego Chargers

Transcription

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