March 2013
Transcription
March 2013
MoneyW Works is po owerful accountiing softw waree that delivers much more than just the num mbers. Ingenious features saave everyone time annd cllever reports lead to o betteer business deecisions. It’s full of great id deaas. Like the abbility to o creeate your ownn ledgeer cateegories to repport on. )EWMP]WLLS[GPMIRXXWLLS[WTIGM½GEEVIEWSJXLIMMVFYWMRIWWIWEEVITIIVJSVQMRRK8S½RHSYYX QSVI XEPOHMVIIGXP]XSXLIITIISTPI[LSHIIZIPSTIH H XLIIW]WXIQSV ZMWMX[[ [[QSRRI][SVOWRIXXR^^ 0329TBNCAJD Call 09 486 0282 an nd we’ll send som meone ro ound d to show you just ho ow well MoneyWorkss works. Cover2 MARCH 2013 NZICA RESOURCES Financial Accounting and Reporting Providing you with knowledge to support your business and personal growth. IFRSs LEARNING AND ASSESSMENT PROGRAMME Understand and apply International Financial Reporting Standards (IFRSs) with confidence. This interactive online learning programme consists of 36 modules that will enable you to: CORPORATE eLEARNING PUBLIC PRACTICE CERTIFICATE APPLICABLE FINANCIAL REPORTING STANDARDS 2013 APPLICABLE FINANCIAL REPORTING STANDARDS VOL 1 New Zealand Equivalents to International Financial Reporting Standards for Tier 1 and Tier 2 For-Profit Entities > understand and apply IFRSs principles, concepts and knowledge in a commercial setting > assess the standards’ commercial impact on your business PUBLICATION Standard $260 Member $208 STUDENT EDITION – NZ IFRS > make informed business decisions > provide practical business advice > produce and interpret New Zealand Equivalents to International Financial Reporting Standards for Tier 1 and Tier 2 For-Profit Entities. 3 VOL PUBLICATION ALL 2013 STUDENT EDITION – NZ IFRS New Zealand Equivalents to International Financial Reporting Standards for Tier 1 and Tier 2 For-Profit Entities Standard $950 Member $665 nzica.com/ifrscert A customised version of the Applicable Financial Reporting Standards, this publication includes relevant standards selected by NZ academics. STUDENT PUBLICATION Student $119 All prices include GST and NZ postage where applicable JN9539 To find out more visit nzica.com/resources or call 0800 4 NZICA MARCH 2013 1 In this issue On the cover: CA DJ Melissa Robinson – p28. EDITOR Aaron Watson ([email protected]) ASSISTANT EDITOR Jennifer Black DESIGN & PHOTOGRAPHY David Geard SUBSCRIPTIONS Customer Service Centre (contact: [email protected]) Tel: 04-474 7840 CIRCULATION 31,500 copies printed PUBLISHER The Chartered Accountants Journal is published monthly (except January) by the New Zealand Institute of Chartered Accountants, PO Box 11-342, Level 7, Tower Building 50 Customhouse Quay Wellington 6011 Tel: 04-474 7840 Fax: 04-499 8033 Web: www.nzica.com All material appearing in The Chartered Accountants Journal is copyright. Editorial material does not necessarily reflect the views of the Editor or the New Zealand Institute of Chartered Accountants. PRINTING The Chartered Accountants Journal is printed by Webstar. ADVERTISING Advertising sales by Rosie Payne DDI: 09-917-5931 Mob: +64 27 491 3570 Email: [email protected] Gavin Leary DDI: 09-927 7112 Email: [email protected] The Chartered Accountants Journal is the official magazine of the New Zealand Institute of Chartered Accountants. ISSN 2253-3877 (Print) ISSN 2253-3885 (Online) 2 MARCH 2013 28 Hit the decks It started as a hobby, but Melissa Robinson CA’s skill as a DJ has seen her put down the calculator, take a career break, and really hit the decks 26 New CE “just a boy from the ‘Naki” NZICA’s new chief executive Craig Norgate FCA reached corporate heights in the dairy industry at a young age, and but insists that despite his successes he’s still just “a boy from the ’Naki” 33 Work/Play The Journal’s new feature highlighting life beyond the office News 6 Quizzical Corner – General knowledge South African connection Representatives of the South African Institute of Chartered Accountants (SAICA) visited NZICA in January Public Sector Conference 8 Future strength Why are we discussing the creation of a new institute with ICAA? 10 Revision of NZICA’s Code of Ethics Proposed changes to the Code of Ethics will affect all members 12 Single institute discussed Collaboration delivers benefits 14 Immigration 1950s Immigration and land ownership have always been highly contentious issues in New Zealand 15 Condolences 16 Partner News 19 New admissions Congratulations to our people on the rise 20 Ask Uncle Tom Discipline must sometimes be imposed 22 Financial reporting – a changed landscape The completion of NZICA’s Financial Reporting Bill submission provides a timely basis to take stock of significant financial reporting changes and indicate what is being done to support members 26 New CE “just a boy from the ‘Naki” NZICA’s new acting chief executive Craig Norgate FCA reached corporate heights in the dairy industry at a young age, and but insists that despite his successes he’s still just “a boy from the ‘Naki” 28 Hit the decks It started as a hobby, but Melissa Robinson CA’s skill as a DJ has seen her put down the calculator, take a career break, and really hit the decks 30 SFR for NFPs Simple Format Reporting Standards for Not-for-Profit Entities (NFPs) 33 Work/Play The Journal’s new feature highlighting life beyond the office 43 What’s your tax plan? With a few weeks left until 31 March 2013, tax planning for clients should be a priority MARCH 2013 3 44 Succession/exiting the family business The current age profile of New Zealand is alarming with a million people over the age of 60 46 This is the end The reality is that a third of weddings will be followed down the line by a divorce 48 Risk vs return Ensuring a comfortable financial future is a key goal for all of us. We look at ten options for maximising your nest egg? Regulars 50 Concern about going concern An auditor plays a vital role in deciding whether an entity can remain viable and continue in business as a going concern 52 Helping your clients to a happy new year The end of the financial year is the perfect time to build a closer relationship with your clients 54 Audit just not sexy There is a growing worry that audit is just not sexy enough for today’s part qualified accountants 56 Cabinet reshuffle puts the heat on Shearer Will David Shearer follow John Key’s bold approach to shuffling his nearest colleagues? 58 You can’t have it both ways Improve your business by a focus on throughput rather than chargeable hours 60 Peer-to-peer lending Technology could spell the end of the “mono banking culture” 64 Image Matters Emma Atkins, Prov CA from Auckland, gets a new look to go with a new workplace 66 Library – what’s new 68 Library – financial accounting and reporting 70 Trusted advice There are a number of things to consider to ensure trusts are administered well and litigation risks are minimised 74 SmartMove 76 Classifieds 78 IR’s view of your satisfaction Are members satisfied? Results from Inland Revenue 4 MARCH 2013 Smartpayroll New P5 MARCH 2013 5 Latest South African connection Quizzical Corner Compiled by Quizmaster d Flash • General knowledge • 1. Who is hosting the 2022 Football World Cup? 2. In which country is Mt Kilimanjaro? 3. Which actor has featured in more Quentin Tarantino movies than anyone else? 4. Who was TIME magazine’s Man of the Year in 1938? 5. Who is the all-time leading scorer in the NBA? 6. Which shark can swim in both saltwater and freshwater? 7. Who wrote the novel Ulysses? 8. Which film franchise is currently the most profitable of all time? 9. Which has greater land area, North or South Korea? 10. From which American state did The Doors originate? 1.Qatar 2.Tanzania 3.Samuel L Jackson 4.Adolf Hitler 5.Kareem Abdul-Jabbar 6.Bull shark 7.James Joyce 8.Harry Potter 9.North Korea 10.California ANSWERS Scores 1–3 Caterpillar 4–7 Cocoon 8–10 Butterfly 6 MARCH 2013 REPRESENTATIVES OF THE South African Institute of Chartered Accountants (SAICA) visited NZICA in late January to catch up on changes at the New Zealand Institute. SAICA Chief Executive Officer Matsobane Matlwa CA and Senior Executive Azim Omar CA spent just under a week meeting with outgoing Chief Executive Terry Mclaughlin FCA, and incoming CE Craig Norgate FCA, along with the executive team and representatives of the Chartered Accountants Program. “It is a benchmark study, to see what NZICA is doing so that we might investigate some of the things that we see here for our own institute,” says Matlwa. “It is something we do every few years, part of improving our systems, process and practices.” Omar says the development of the new Chartered Accountants Program was one of the projects SAICA was particularly interested in. “We have also looked at the changes in governance that you have undertaken, particularly in regard to the roles of your Board SAICA Chief Executive Officer Matsobane Matlwa CA (left) and Senior Executive Azim Omar CA and Council. It is quite different to what we have in South Africa.” SAICA faces funding challenges, and is seeking ways to attract more people to the profession. “We would like to increase the number of people qualifying, and one of the bigger challenges for SAICA is to keep people working for us for longer – and to develop a succession plan for the executive team,” says Matlwa. The pair spent just under a week in New Zealand and say they enjoyed their visit very much. Public Sector Conference NZICA’s Public Sector Conference later this month will focus on change, and how this will likely affect the shape of the public sector in the future. The theme for the conference at the Amora Hotel in Wellington on 21-22 March is “Leading innovation and change”. Attracting, retaining and engaging great staff is a focus of this conference. Panel sessions also feature in the program, with one titled: Better Public Services – collaborating and innovating across public sector agencies. CEO of the Department of Prime Minister and Cabinet Andrew Kibblewhite and Colin MacDonald, Chief Executive and Government Chief Information Officer, Department of Internal Affairs will provide background on the Government’s Better Public Services programme. The conference will also examine how to create an environment conducive to learning, adapting and innovation, and what innovation means in a public sector setting. Diane Turner from the Canterbury Earthquake Recovery Authority (CERA) will share case studies of innovation in response to these quakes. Economic recovery is also on the agenda, with the chief executive officer of the Ministry of Business Innovation David Smol looking at the Government’s plan in this area. There is still time to register online so visit nzica.com/publicsectorconference and secure your place by 11 March. Toyota Repeat Page7 Steve Price, Toyota Financial Services brand ambassador “Let’s have a little talk about the birds and the bees…” Even fleet leasing has a natural lifecycle – from the time vehicles are manufactured right through to their final ownership many kilometres down the line. At Toyota Financial Services, we’re unique because our value chain drives that entire lifecycle, helping you find more value and savings in all areas of your fleet cost centre. Which is better for your business – naturally. Visit tfs.co.nz or call 0508 46 86 96 to find out more. /ZBZyr]´Zs~ks~k©o[[¸ª8{ry] TFS9411_M MARCH 2013 7 Latest Future strength Why are we discussing the creation of a new institute with ICAA? By Graham Crombie FCA, NZICA Board Chair AS I’VE TRAVELLED AROUND New Zealand over the past month the single most asked question from members has been “why?” Why are we entertaining creating a new institute with the Institute of Chartered Accountants in Australia (ICAA)? Why do we need to go down this path? Why do I think this is in the best interests of NZICA members? Without wanting to jump the gun of the Council consultation process taking place, I think the time is right to start addressing some fundamental questions. THE NZICA REALITY Members are demanding more advanced services and education offerings from NZICA. Your needs are increasing and you are looking to your Institute for tools and services that grow your skills, develop your career, make it easier to run a practice or to do business. At the same time members are increasingly based around the world. The challenge, as a membership body of 28,000 full members, is to develop the scale of financial reserves to make the investments required to service these needs. A good example of this is the new Chartered Accountants Program. NZICA has invested approximately $2m in a program that has had total investment of more than $11m. We have significantly benefited from being able to develop the Program collaboratively with ICAA. The Program we collectively delivered on 4 February 2013 takes training of future Chartered Accountants to a whole new level. It is interactive, delivered online and includes integration of a technology platform that will enable us to make world-class enhancements to the Program into the future. 8 MARCH 2013 A future-fit Chartered Accountants Program is the backbone of our brand. The Program must be the best in order to attract the best talent. We simply couldn’t contemplate delivering such a step change on our own. RESPONSIVENESS Your Board wants to be responsive to the dynamic needs of members with relevant services. The reality is that these services, coupled with required ongoing enhancements to the Chartered Accountants Program, often necessitate increasingly advanced IT platforms and investment. The decisions the Board and management make are a constant trade-off. As our membership demographics change and the membership becomes increasingly fragmented these trade-offs are going to become more significant and apparent. WHAT TO DO ABOUT IT? It’s our role as strategic trustees of the profession in New Zealand to consider the options. As business advisers yourselves you will recognise that the options are basically 1) increase revenue, 2) stop doing something, or 3) collaborate with a partner. Here’s what that might look like for NZICA: It’s my view that we must pick our partner early so we still have some cards to play. Option one COMPETITION Fees are increased significantly (say 30%+) over the next few years in order to lift current service levels for a changing and increasingly fragmented membership and maintain a sustainable business model. Further significant enhancements would be a challenge. The first step in this increase would need to occur this year. CPA Australia (CPAA) is growing in presence in New Zealand and is competing fiercely in overseas markets. To date we’ve held significant CPAA progress at bay but we won’t be able to do this in the long term. Why not? Defending our market share diverts resources from other activities and we simply don’t have the financial resources to fight dollar for dollar. A more sustainable approach is to neutralise their scale advantage, and ensure that the CA designation is preferred by employers and graduates in the marketplace. Option two Significantly scale back service offerings to members and potentially structure the business purely as a registration and professional standards body with limited service offerings Is this really an option? Option three Find a partner that can add value and shares our vision. ision. The reality, of course, is that organisations respond with a blend of these actions. GLOBALISATION This local context is exacerbated by consolidation of accounting bodies, and competition. Globalisation is real and it is changing the make-up of membership bodies all over the world. Examples include significant consolidation of ment accounting bodies in Canada, the global advancement nts of the Association of Chartered Certified Accountants te of (ACCA), the 2011 MOU between Chartered Institute an Management Accountants (CIMA) and the American nd Institute of Certified Public Accountants (AICPA), and recent news that ten bodies in the Asian region aree planning to join forces to leverage off each other. A small institute like NZICA must take advantage ntage of first mover status to ensure our members aree best positioned for further consolidation of the profession. A small Institute like NZICA must take advantage of first mover status to ensure our members are best positioned for further consolidation of the profession ~ Graham Crombie FCA MY PROMISE TO YOU Our natural inclination is to want more detail, and you will get it as part of the member consultation process which will likely commence in May (assuming approval from Council). My promise to you is that we will tell it like it is. I also promise you that what is being considered is not a takeover of NZICA by ICAA. The proposal at present is for: • a new entity for members in the region, attractive and relevant to members in other countries • a modern, relevant entity with lifelong education offerings equal to or better than any institute in the world • the most efficient and cost-effective body possible • a body that is built on tradition but ready for the future. YOUR OPPORTUNITY TO INFLUENCE As I write this, the NZICA Council and trans-Tasman Council Working Group are putting the proposal through its paces. With their seal of support full member consultation could occur in May. The consultation period will be your opportunity to influence the discussion, and feed back on whether or not you believe the proposal best addresses the challenges we’re facing. In the meantime I’d welcome your thoughts, and invite you to share them with me via letters to the Journal. Next month you can expect a summary of the feedback received and my response. You can also email me directly at [email protected]. Graham Crombie FCA, NZICA Board Chair. MARCH 2013 9 Latest Revision of NZICA’s Code of Ethics Proposed changes to the Code of Ethics will affect all members. By Zowie Murray CA and Dr Michael Fraser THE PROFESSIONAL STANDARDS Board (PSB) of NZICA is intending to issue an exposure draft of the Code of Ethics (Revised). This will result in the withdrawal of the Code of Ethics: Independence in Assurance Engagements, which will be incorporated into the Code of Ethics (Revised). At the time of writing the PSB was ensuring the final amendments discussed at the 7 February meeting are made in preparation for a March exposure. AN IFAC-BASED CODE In the NZICA Code all the rules and requirements are directly linked to a fundamental principle, whereas in the IFAC Code the fundamental principles stand alone in Part A. Professional accountants are required to comply with the fundamental principles. There are minimal additional requirements in this Part. The fundamental principles are similar, but not identical. IFAC Integrity Objectivity Objectivity and Independence (independence is only required when performing certain types of engagements) PURPOSE OF REVISION The proposed standard will enable international and national alignment with the International Ethics Standards Board for Accountants (IESBA) and the New Zealand Auditing and Assurance Standards Board (NZAuASB) respectively. This alignment is necessary when International Federation of Accountants (IFAC) member obligations are considered. Further to the case for international alignment are the requirements imposed by the NZICA Act 1996. The Act requires that NZICA always has “a Code of Ethics that governs the professional conduct of its members”. The Code of Ethics sets out fundamental principles and provides guidance on professional conduct. These principles sustain public confidence in the accounting profession and are positive points of difference between our members and other accountants. Compliance with the Code of Ethics is mandatory for our members, regardless of the nature of their work. BACKGROUND: INTERNATIONAL CONVERGENCE In July 2009, the IESBA of IFAC released a revised Code of Ethics for Professional Accountants, effective from 1 January 2011. This release was significant because, in NZICA’s capacity as an IFAC member body, a requirement to “apply no less stringent standards than those stated in the IFAC Code” exists, unless prohibited by law or regulation. Subsequent to the IESBA release, the External Reporting Board’s (XRB) NZAuASB issued a Professional and Ethical Standard directly aligned with Parts A and B of the IFAC Code . The NZAuASB Professional and Ethical Standards have direct relevance for NZICA members providing assurance services. In September 2011, a pronouncement was approved by NZICA’s Council that made it a requirement for all NZICA members to adhere to the auditing and assurance standards issued by the NZAuASB, and indirectly with their Professional and Ethical Standards. Therefore, the IESBA release simultaneously imposes the requirement for NZICA to revisit the COE and COE: Independence and to ensure consistency with the NZAuASB’s relevant Professional and Ethical Standards. The adoption of an IFAC-based approach to the Code of Ethics by the NZAuASB, combined with IFAC member obligations, signals change to the current Code as the proposed IFAC structure is inherently different. The consequences of not revisiting the COE and COE: Independence would be twofold. First, failure to change may mean a breach of IFAC membership obligations. Second, the requirements for audit practitioners who would have to abide by two materially different Codes (the NZAuASB and NZICA) would create an environment giving rise to uncertainty. 10 MARCH 2013 NZICA Integrity Competence Professional Competence and Due Care Confidentiality Professional Behaviour Quality Performance (includes due care and diligence, timeliness, compliance with technical and professional standards) Professional Behaviour (includes confidentiality) The IFAC Code has a much fuller description of the conceptual framework with identification and description of the categories of threats and categories of safeguards. INVITATION TO COMMENT – COMING SOON An Invitation to Comment will be made upon the release of the exposure draft and will summarise key differences between the exposure draft and the current NZICA Code. The PSB anticipate a three month comment period, during this time submissions from members will be invited. The PSB will be proposing that the Code of Ethics becomes effective from 1 January 2014. This date is the same as the effective date for the NZAuASB Professional and Ethical Standards. Once released, the exposure draft will be available on nzica.com along with a summary of the proposed changes. The PSB will be interested in hearing your views. This feedback can be emailed to submission. [email protected]. Zowie Murray CA and Dr Michael Fraser are members of NZICA’s Technical Services Team. MYOBTaxSeminars2013 Stay one step ahead MARCH 2013 11 Latest Single institute discussed Collaboration delivers benefits ON 22 FEBRUARY the Council Working Accountants Program successfully launched in early February is an example of how NZICA has significantly benefited through collaboration with ICAA. The program is redefining the way chartered accountants are trained. It is delivered online, is interactive and features integration of a technology platform that will allow us to make world-class enhancements to the Program into the future. The Financial Reporting & Accounting (FIN) module was the first to go live, followed a week later by Management Accounting and Applied Finance (MAAF). The Program has enjoyed a strong start, with registration and term one module enrolments exceeding expectations. Feedback from employers suggests numbers for terms two and three are going to be large. There is already evidence of the global reach of this program with one candidate approved to study a module in Yemen. This trans-Tasman Program has had total investment of more than $11 million, with $2 million of that coming from NZICA. This is an excellent example of how the creation of Group (CWG) convened in Auckland to review detail on the proposal to create a new single institute with the Institute of Chartered Accountants in Australia (ICAA). The group of six NZICA Councillors and nine ICAA Councillors considered and gave feedback on a variety of issues including the member value proposition of the proposal. The CWG will now go back to their respective Councils and provide their views on the proposal. These meetings will occur on 4 March in Australia and on 27 March in New Zealand. Following these discussions, and a meeting of the ICAA and NZICA Boards, a decision will be made about going to full member consultation on the proposal. If agreed, full member consultation will begin on 7 May 2013 when a comprehensive member consultation document on the proposal is released for feedback. More information on the proposal with ICAA can be found on page 8. BRIEFCASE Correction In last month’s issue Michele Embling FCA’s article “New standards regime in place” was incorrectly attributed in the header to Michael Embling. The error is regretted. Public lecture Alan Auerbach, Professor of Economics and Law from the University of California, Berkley and the 2013 Robin Oliver Scholarship Visiting Lecturer in Tax Policy will give a public lecture on 12 March. The lecture is titled “International Tax Reviews and New Zealand’s Tax Working Group: What can we learn?” It is being held at Rutherford House, Victoria Business School with light refreshments from 5.30pm before the lecture at 6pm. RSVP to [email protected] 12 MARCH 2013 THE NEW TRANS-TASMAN Chartered a new, single trans-Tasman institute would benefit current NZICA members. Plainly speaking, we would get a lot more bang for our buck. NZICA Solutions Architect Gareth Bezett says working with ICAA has allowed the project to be built on a greater scale with investment in more robust technology. An example is the new data centre in Sydney that will run the entire IT infrastructure, he says. “We couldn’t have done that on our own, but with the two of us combined we’ve got this amazing capability.” The chartered accountants brand is currently under threat in New Zealand through lack of definition. Members often find there is a lack of understanding from the general public that an accountant and a chartered accountant are not one and the same. A Chartered Accountants Program that can stand strong into the future is the backbone of NZICA’s brand and strategy to attract the best talent. By pooling resources with ICAA to create the CA Program, NZICA has been able to deliver far more than it could have on its own. MARCH 2013 13 Latest Immigration 1950s Immigration and land ownership have always been highly contentious issues in New Zealand. IN JUNE 1956, the then Minister of Immigration, the Hon JR Hanan, addressed the Wellington Branch of the Society on the subject of immigrants and their countries of origin. He also discussed the economic value of immigrants in general coming to settle in New Zealand. His address was printed in the Journal the following month. The basic policy underlying the Government immigration programme, said Mr Hanan, had been to bring into the country, in reasonable numbers, the type of people who are able to offer some worthwhile contribution towards our national development, including the production of essential goods and the maintenance of essential services. Equally important, he said, was that the migrants should be readily assimilated into the New Zealand community. “I should emphasise that,” he said, “in New Zealand, the policy is, and always has been, to give preference to British people from the United Kingdom. Selection from non-British sources has been made only to the extent that people of the desired types have not been available in sufficient numbers from the United Kingdom.” Why, he asked rhetorically, is such a selective policy in place rather than, “let them all come?” “I think it is fairly obvious that, lacking any substantial natural resources of iron, steel and other raw materials necessary for the development of industry on a really large scale, adoption by New Zealand of the open door policy along the lines of that adopted in North America in the nineteenth century would have been absurd, despite the fact that New Zealand could provide food for a population of 19 million people.” Additionally, he said, the continued maintenance 14 MARCH 2013 English immigrants from the Atlantis, by William Raine, 1951. The idea of groups of aliens cornering large slices of New Zealand farming areas or establishing ‘foreign quarters’ in our cities and towns is however anathema to most New Zealanders ~ Hon. J R Hanan of the well-know homogenous character of the New Zealand population, generally recognised as the most marked in the world, is likely to continue to exercise a profound influence on immigration policy. Some countries, he said, are less concerned than New Zealand with the concept of assimilability. “Several important immigration countries for instance appear to be reasonably content if a new settler can be quickly integrated with the rest of the community or stand on his own two feet. “These countries appear to accord only a secondary place to our concept of assimilability, and in some of them large ‘colonies’ of aliens have been established and are still forming. “The idea of groups of aliens cornering large slices of New Zealand farming areas or establishing ‘foreign quarters’ in our cities and towns is however anathema to most New Zealanders.” He said while it was New Zealand’s policy to give all alien permanent residents the unrestricted right to acquire and occupy freehold property, “we do not want whole areas ‘pegged out’ by them”. He suggested this could be explained by the fact that New Zealand is a small country, drawing similarities between the kind of lodgers desired at a large hotel as opposed to a small guest house. “There is a vast gap between acceptable criteria for permanent lodgers to a thousand-room hotel, and the acceptable criteria for a small guest house in which the occupants must of necessity be at many times in close proximity to each other.” The Rt Hon Thomas went on to say that large colonies of non-nationals living in cities overseas were not always appreciated. “An implicit element [of Government policy] is the desire that people whose stock originated in Great Britain shall always have an overwhelming preponderance in the total population in New Zealand. We believe in selective and, where necessary, assisted immigration to ensure that end.” The result of the pro-British policy he said, resulted in a net gain of four British to one non-British person admitted into New Zealand, “a noteworthy achievement which compares more favourably with Australia, which is barely maintaining one for one...” There is no doubt, he said, that while the post-war immigration policy had materially assisted New Zealand development and expansion, immigration in itself did not solve labour shortages. “In fact, it could well be argued that because of the short-term inflationary results immigration exerts in the way of increased demand for housing, educational and health facilities and for consumer goods, its contribution as a solution to the labour problem is very small.” But, he concluded that long-term, immigration would outweigh the short-term disadvantages. The Rt Hon Thomas’ address no doubt reflected the prevailing views of the white population of New Zealand at the time. In many respects, however, little really seems to have changed. According to the Longitudinal Immigration Survey conducted by Statistics NZ and Labour Group, Ministry of Business, Innovation & Employment, 32% of New Zealand’s migrants in 2009 were of British/Irish origin. ALEXANDRA JOHNSON is a freelance Wellington writer. CONDOLENCES The New Zealand Institute of Chartered Accountants extends its sincere condolences to the families of: David Carson-Parker CA (Honorary Retired) of Wellington, who had been a member of NZICA since 23 July 1954. Geoffrey Hamer Kay CA (Honorary Retired) of Palmerston North, who had been a member of NZICA since 23 May 1957 Colwell Francis Alston Keen FCA (Honorary Retired) of Auckland, who had been a member of NZICA since 1958. David Benjamin Kelly CA of Wellington who had been a member of NZICA since 11 June 1990. David Spencer Kent CA of Auckland who had been a member of NZICA since 10 March 1981. ADVERTORIAL From the suburbs to the world As business becomes more global, public practices here and abroad are weighing up the benefits of joining an accounting network. Levonne Underwood CA knows how beneficial it can be to have membership in an Asia Pacific network. Her firm, Accru Smith Chilcott, has been part of the Accru network for around 28 years. The catalyst for joining was a client looking at setting up a business in Australia who wanted the firm to help them. “It was important to us that we could fully assist our client. Referring them to a firm we had a relationship with ensured that we were kept fully informed. We already had a relationship with the Sydney firm so joining the Accru network made sense,” Underwood says. Accru has six offices in Australia and one in New Zealand. Each firm maintains its own autonomy, independence and structure while at the same time taking advantage of the benefits that the group offers. “It suits us well,” Underwood says. “We can prioritise our own goals but at the same time share knowledge and information across offices with different strengths and specialties.” Accru Smith Chilcott has been able to leverage Accru connections not only to help their clients, but also to improve practice performance and HR processes, implement business tools and develop niche services. Underwood says another advantage has been the development of its audit practice. “Businesses with national or overseas branches will often require an auditor with offices in these locations. We get enquiries via the Accru website from businesses looking to set up in both Australia and New Zealand because they see we have this broad reach.” Accru firms also use their membership of CPA Associates International (CPAAI), a worldwide association of around 150 accounting firms and 7,000 staff, to help clients expand globally and deal with cross-border tax issues. “There are many quality CPAAI firms and it’s good to be able to refer clients to partners we are comfortable with,” she says. Similarly, Accru Smith Chilcott receives inbound referrals from Accru and CPAAI firms in their specialist areas, such as US tax for expats. On a personal level, Underwood says being part of the Accru group has meant she has been able to develop the Auckland firm and her own career without having to join a larger firm. “The Accru brand has definitely helped us attract and retain high calibre staff. Today’s generation likes to feel part of something bigger and Accru can offer that with international training, staff exchanges and conferences.” Given the natural disasters Australia and New Zealand have both experienced, risk mitigation is also now a real benefit of network membership. “If you’re hit by an earthquake, flood or power outage, a support network ready to share their resources can help you get up and running quickly.” Accru is in a growth phase looking for quality new members MARCH 2013 15 PARTNER NEWS Cut your software maintenance costs TO PROVIDE FURTHER value to its several thousand accountant partners, MYOB has launched an exclusive new rebate for accountants in practice who are members of its Connected Accounting Program. The offer, which was announced at the company’s 2013 annual Accountants Roadshow, can reduce or entirely remove your MYOB Practice Solutions software maintenance costs. Each time one of your clients subscribes to an MYOB Live solution as a result of your referral, you can reduce your Practice Solutions software maintenance cost for the next five years by an amount equal to 10% of the client’s total purchase amount. Visit the my.MYOB Referral Portal for more information or contact the MYOB Live Advisors team on 0800 69 62 72. These advisors exist solely to assist accounting practices that wish to move their clients to these MYOB Live solutions: • LiveAccounts - a simple online-only accounting system, and • AccountRight Live - a fully featured accounting system that enables clients to seamlessly switch between working online and offline. Get started today. Speak with a Live Advisor about special offers for practices looking to join the Connected Accounting Program and promotions for Connected Accounting Practices. Accuro’s community votes for donation to SPCA THIS MONTH WELLINGTON SPCA received a $5,000 donation from health insurer Accuro, after being named the winner of a competition run on Accuro’s Facebook page. Kelleigh Aston, Accuro’s General Manager Sales and Marketing, presented the donation to the CEO of Wellington SPCA (and some of the animals currently in their care). Ms Aston said “Instead of Christmas cards and gifts, each year Accuro donates to a charity chosen by its member and advisor community”. “In November we invited our members, insurance advisors and Facebook friends to vote for which charity should receive 2012’s donation. Wellington SPCA emerged as the clear choice. “It’s great to see our community supporting SPCA in what is traditionally one of its busiest times of year, and as Wellington SPCA prepares to move to the old Fever Hospital site. “Wellington is home to the leading SPCA in New Zealand, rescuing, rehabilitating and re-homing over 6,000 abused, neglected and homeless animals each year.” Iain Torrance, CEO of Wellington SPCA, said that the funding from Accuro’s Facebook competition will help them to help animals in need “As the second-largest SPCA in New Zealand, we receive no direct funding from the Government and rely entirely on the generosity of the public – so this donation from Accuro will go a long way towards helping the multitude of animals that come into our care each year, ensuring they receive the help they desperately need.” “Accuro is thrilled that our community has chosen to help Wellington SPCA make a positive difference in the lives of animals,” Kelleigh Aston said. Accuro Health Insurance is a not-forprofit member organisation that’s been providing outstanding medical insurance to New Zealanders for over 40 years. For the fourth year in a row Accuro was evaluated by Consumer NZ as providing the best cover for the lowest possible price. Accuro is Latin for “taking care.” As an NZICA member you are entitled to the following discounts at Accuro: • NZICA 10% discount • Direct debit discount of 3% • One month free if you pay annually – this equates to a 9% discount For more information visit nzica.com/ privileges/accuro or call 0800 222 876. Check out the latest Member Privileges at nzica.com/privileges The BMW X Range www.bmw.co.nz NEW BMW X1 - THE COMPACT SUV. BMW X3 THE URBAN SUV. BMW X5 THE BENCHMARK 7 SEATER. NEW BMW X6 THE 5 SEAT COUPÉ. 0% FINANCE ACROSS THE BMW X RANGE. Now is the perfect time to get some X in your life. 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NZICA members receive a 5% discount off RRP as per VJGOGODGTUJKRDGPG²VUVJCVYKNNDGCFLWUVGFHQTCVVJG&GCNGTUJKR 17 BMW2097 So if you’re thinking about upgrading your current vehicle, make sure you test drive the Ultimate &TKXKPI/CEJKPG8KUKV[QWTPGCTGUVCWVJQTKUGF$/9&GCNGTUJKRVQFC[CPF²PFQWVYJ[$/9 is the number one selling premium car brand in New Zealand and around the world. 18 MARCH 2013 Chartered Accountants + Business Advisors Latest MARCH PROFILE New admissions Congratulations to our people on the rise. ALIETA HAVEA ACA The following admissions to NZICA’s Chartered Accountants, Associate Chartered Accountants and Accounting Technicians Colleges, and Certificates of Public Practice have been confirmed. CA COLLEGE Alter, Glen ...................................... Auckland Anstis, Heidi Elizabeth ..................Canterbury Baxter, Cara Ann ............................ Auckland Bolton, John Peter ....... Waikato/Bay of Plenty Butler, Alyce Jane.......................... Wellington Chong, Gabriel Lun Hua ...................... Otago Cook, Marny Lorraine .................... Northland Galang, Ricky Ramos ...................... Auckland King, Simon Robert......................... Auckland Kramer, Nikita ................................ Auckland Lathan, David John ........Coastal Bay of Plenty Leung, Carman Ka Man .................. Auckland Li, Shan Shan ............................ Waikato/BoP Livschitz, Jenny Lynne ..................... Auckland Lord, Benjamin Michael ............................ UK Luff, Nigel Albert ..........................Canterbury MacKinnon, Calum Andrew .......... Manawatu Maddox-Strong, Elizabeth Amy .........Taranaki Mills, Kieran Leigh ............................Taranaki Mitchell, Rachel Christina ............. Wellington Montofre, Cristian Edgardo ............. Auckland O’Connor, Samuel James .............. Wellington Oliver, Phillip Henry ......................Canterbury Peterson, Luisa Patricia Anselmi ... Waikato/BoP Ratanjee, Rajesh Jayantilal .......... South Africa Rivers, Luke Daniel ......................... Auckland Roche, Susan Frances ................... Wellington Scorrar, Katrina Gae............................ Nelson Smith, Katrina Louise ................. Waikato/BoP Thompson, Michelle Joyce .............. Auckland Vermunt, Jacob Matheus Te Teira Toheriri ............ ..............................................................Auckland Wang, Dan ................................ Waikato/BoP Zhou, Jing Si ................................ Wellington ACA COLLEGE Baldock, Sarah .......................... Waikato/BoP Havea, Alieta .................... Marlborough Jiawan, Nitasha Neema .............Marlborough Lan, Lan ......................................... Auckland Lin, Shu-Wei................................... Auckland Ma, Haojia ..................................... Auckland Mathew, John Kutty........................ Auckland Montero, Josephine ...................... Wellington Rowe, Timothy John ...................... Wellington Sieberhagen, Christiaan Frederick Beyers ....... ...................................................... Auckland Smith, Kirsten Charmian ...............Canterbury Wu, Ruoquan ............................... Wellington AT COLLEGE Appleton, Kim Rachelle .................. Auckland Keene, Scott .................................Canterbury Lumsden, Bridget .........................Canterbury McMillan, Brenda Jan .................... Southland Popescu, Mihaela ........................... Auckland Trethewey, Ryan ............. Gisborne/East Coast PUBLIC PRACTICE CERTIFICATES Cashmore, Wendy Jane .............. Waikato/BoP Gatley, Jan Mary........................ Waikato/BoP Hall, Susan Irene Mary .................... Auckland Naiker, Sajeil Sagneeth ................... Auckland Stewart, Daimon Jared......................Taranaki Tong, Matthew Jeremy ................. Wellington Urquhart, Bruce Alexander .............. Auckland Senior Accountant, Parkers Business Solutions Ltd, Blenheim What do you do? As the senior accountant my role involves tax advice, business consultancy, project work, auditing and managing the practice. How long have you been there? I’ve been at Parkers going on six years now. I did my training here alongside three other graduates who have recently qualified – two as ACAs and one as a CA. Why did you choose accounting as a career? I’ve had a passion for numbers since college. I worked as an accountant in Auckland, Brisbane and Melbourne and decided to complete my training as a registered accountant at Parkers in Blenheim. My work at Parkers is very rewarding as I get to work with clients in various industries around Marlborough. I am looking forward to gaining my CA qualification in the near future. What has been the highlight of summer so far for you? It has been having daylight hours in the evenings to do gardening, and also taking my children to the local pool. What keeps you busy in your spare time? I volunteer as a hot hula instructor for the Kimi Hauora Wairau Marlborough PHO physical exercise programme, so I’m always thinking up new routines for my Friday classes. Where was your most recent holiday destination? We spent Christmas in a holiday house in Rarangi. The beach was a bit rough for my children but they still enjoyed splashing around in the sand and making sandcastles. What is one goal you’re hoping to achieve before the end of 2013? I’m going to try and better my time in the Saint Clair Vineyard Half Marathon by at least 30 minutes. Why would you recommend accounting to school leavers? Accounting opens up the doors to different careers, not just accountancy. It also allows you to work in different industries which can give you new challenges. MARCH 2013 19 Latest Ask Uncle Tom Discipline must sometimes be imposed. BY TOM DAVIES FCA F ear and discipline – we need more of both. Some time ago I was in a supermarket where a mum with four young children was having trouble with one, a tyke of about seven or eight. Young Johnny had invented a new game. When some old lady came down the aisle with her trolley he would rush at it and push it into the shelves, bringing down tins, packets and whatever else. He’d performed this stunt several times in different aisles, and mum was in tears, staff were scurrying around, and the manager was waving his arms. Exhortations to behave had no effect and threats were ineffective. I gather his pocket money had been sequestered until his 85th birthday, and future rights to the family car were similarly curtailed. And then I noticed him eyeing my trolley. I bent down and whispered things in his ear, things that I would personally do to him if he continued to think about what I thought he was thinking about, the sort of things which if spoken louder would definitely put me in breach of the anti-smacking legislation and also the laws on common assault, not to mention those dealing with profanity. The effect was instantaneous. Johnny had never been spoken to like this or fixed with my steely gaze. He straightened up, stood to one side, and just about saluted as I passed on, mum beaming her thanks. Order was restored. I learned all this at college at a time when caning was de rigeur for misbehaviour. On one occasion when I must have not been paying the required level of attention, the master said, “Davies, you have 30 seconds 20 MARCH 2013 He didn’t just have a cane, he had a clutch of six or eight of them in the corner of the classroom, and when you sinned you were invited to select the cane of your choice to tell me all you know of the campaigns of Belisarius, failing which I shall use the next 30 seconds in an attempt on the College’s record of how many thwacks I can put across your backside in the allotted time”. I considered telling him that I would only require five seconds, but realised that would not be a wise response. It’s amazing how the prospect of severe pain can spur the memory, and I was able to fill in 30 seconds on Belisarius’ achievements, both military and marital. This particular master had discipline down to an art form. He didn’t just have a cane, he had a clutch of six or eight of them in the corner of the classroom, and when you sinned you were invited to select the cane of your choice. A bit like the headsman asking Ann Boleyn to test the edge of the axe with her finger (actually, I think they used a sword in her case). Much debate went into the consideration of whether to choose a long cane or a shorter version from the selection available. The advantages of the short cane was that it was difficult to use double-handed, and the shorter length meant that the all-important tip speed in the swing was likely to be lower than that of a long cane. On the other hand, it was difficult to swing a long cane properly in a crowded and cluttered classroom. It was a bit academic because either way it was going to hurt like bloody hell. Punishment was a public affair, doubtless “pour encourager les autres” [to encourage the others], which it certainly did, as the real threat of intense pain turned an unruly mob of teenagers into a definitely ruly lot. So much for education. Members are going to have to indulge in quite a bit of it in the next year or so, and although conceivably there could be disciplinary action for getting it wrong, in these genteel times it won’t be as harsh as above. I’m referring to the coming introduction of multiple accounting standards regimes. For many years we have been used to “one size fits all” as regards accounting standards, although with minor variations such as differential reporting and exempt companies, and more recently a different threshold for full NZ IFRS. That is changing, and there will be standards applicable to different types of reporting entities such as profit-earning, not-for-profit and public sector, and size thresholds within these categories together with a standard for World Peace. At the very bottom, no formal reporting standards will be statutorily mandatory, but NZICA will provide a recommended set of standards. Have we gone overboard? Well, perhaps, but I’m not going to get into a discussion of that subject. What it does mean is that some serious education will need to be planned so that members and their staff are up to speed on these requirements, how they will apply to individual clients, and what mods are required to system templates to meet these new presentations. Don’t under estimate the time that all this will require. Keep an eye out for Journal articles on the subject, and you can expect a rash of these in coming months. On the question of accounting standards, following legislative changes these are now issued by the External Reporting Board (XRB) and no longer by NZICA’s Financial Reporting Standards Board (FRSB) or approved by the Accounting Standards Review Board (ASRB). If you want the latest standards you should now refer to the XRB’s website (xrb.govt.nz) rather than NZICA’s website where they used to be located. There is a new exposure draft on a revised review engagement standard which I draw to your attention. NZICA’s practice reviewers have been concerned for some time that the conduct of review engagements in some cases was a bit minimalist, with not nearly enough analysis of the financial statements being performed or sufficient enquiry of the client’s management. The new standard, assuming the exposure draft is approved more or less as it is, will be a bit more prescriptive as to what work should be performed. Have a look at it, and you may care to adopt some of its provisions now. Another matter that some members with small practices are overlooking is mandatory professional indemnity cover. The usual debate is over the level of cover required. Practice Review believes $500,000 should be the starting point, but personally I think $1 million should be the minimum. What a practitioner needs to do is to review the client list critically for what could go wrong. In most cases it is likely to be dodgy tax advice, or a failure to do something properly or by the required time. If so, what’s the exposure likely to be, and don’t forget to add on potential IR penalties and interest that your clients might be lumbered as a result of your errors. There are also legal fees to think about, even if you are successful in defending yourself. All depressing stuff, but it’s much less depressing regarding a bill for an insurance premium than a much larger statement of claim. Just to return to this discipline bit, when I was discussing this subject someone suggested that I was overlooking the effect on a child’s psyche of brutal thrashings and beatings. Haven’t noticed it affecting me, but of course that’s only my opinion and who am I to judge? But let’s look at the history. For 5000 years educators have resorted to physical chastisement to instil both knowledge and good behaviour. Consider Ramses II. There’s an Egyptian hieroglyphic purportedly depicting the royal tutors administering to the royal buttocks, but it didn’t seem to hold back Ramses’ career. Of course the Hittites might claim that childhood beatings made him overly aggressive, but they would say that, wouldn’t they, seeing that they had such a rough time from him. And then there was Alexander the Great, famously tutored by Aristotle who is rumoured to have applied the sandal when necessary to his pupil. This clearly drove him to drink more than he should, and to indulge in one or two other less than savoury practices in today’s thinking, but you have to admit his career was spectacular and he never lost a battle. And if you turn to the philosopher emperor, Marcus Aurelius, one would expect him of all people to be against physical discipline, but he found time to drop writing his Meditations so he could apply some hard discipline as required. So, 5000 years of educators can’t be that wrong, and it is sheer arrogance for some expert (selfdeclared) today, whose children are doubtless cherubic in temperament, to pontificate that smacking a child is beastly and should be a criminal offence. I look forward 30 years on, to sitting in my wheelchair listening to news that Parliament has completed a weeding out of silly knee-jerk legislation so that no longer do cars have to be preceded by a man with a red flag and smacking disobedient children is back in, and how could people ever have been so silly in the first place to legislate against it. Tom Davies FCA is Director – Professional Support at NZICA. MARCH 2013 21 BUSINESS Financial reporting – a changed landscape The completion of NZICA’s Financial Reporting Bill submission provides a timely basis to take stock of significant financial reporting changes and explain what is being done to support members. DR MICHAEL FRASER AND ZOWIE MURRAY CA N ew Zealand’s financial accounting reform is characterised by a new Accounting Standards Framework for Public Benefit Entities (PBEs) and For-Profit Entities, multi-tier standards, and forthcoming legislation to ensure a consistent overarching framework. The first of these notable characteristics is the adoption of two sets of standards: one set for for-profit entities based on International Financial Reporting Standards (IFRS), and another set for PBEs based primarily on International Public Sector Accounting Standards (IPSAS) modified as necessary for the New Zealand environment, together with Simple Format Reporting Standards for smaller entities. This change is premised on different users having different requirements that are not adequately addressed under a “one size fits all” approach. The second notable characteristic is the multi-tier framework that permits different entities to apply different suites of accounting standards according to public accountability, economic significance and separation. The application of a multi-tiered framework allows standard setters to differentiate the entities to report in varying levels of complexity according to the above criteria. While a multi-tier approach appears complex when viewed as a whole it does simplify reporting requirements when viewed at the entity level. The third notable characteristic is that of legislative reform. Such reform permits the “who should report” type questions to be addressed and associated pieces of legislation to be updated. The legislative reform had its genesis in the Ministry of Economic Development’s (MED) Discussion Document issued in September 2009 entitled The Statutory Framework for Financial Reporting. Furthermore, it has 22 MARCH 2013 the potential to reduce the “compliance burden” for many New Zealand reporting entities. FINANCIAL REPORTING BILL The Financial Reporting Bill (the Bill) received its first reading in November 2012. The proposed legislation removes the statutory requirement for many New Zealand companies and overseas companies that conduct business in New Zealand to prepare general purpose financial reports (GPFR) in accordance with New Zealand generally accepted accounting practice (GAAP). These companies are neither publicly accountable nor large (that is with revenue greater than $30m or assets greater than $60m). Unless they elect to prepare GPFR, these entities instead can prepare special purpose financial reports (SPFR). The proposed legislation also provides that registered charities must prepare financial statements in accordance with the External Reporting Board’s (XRB) applicable financial reporting standards which, depending on the size of the registered charity, may reflect GAAP (ie accrual accounting) or non-GAAP (ie cash accounting). Registered charities with operating payments of $40,000 or more are required to follow the GAAP standards, rather than the non-GAAP standards issued by the XRB. Lastly, the proposed legislation provides for several other changes that affect various types of entities in order to align requirements to prepare financial statements, have them audited and filed or distributed with the indicators of financial reporting (public accountability, economic significance and separation between owners and management). The Technical Services Team has presented a webinar, written articles, maintained a “project page” on the NZICA website and prepared a submission for the Commerce Select Committee; take a look at nzica.com/Technical/Financial-reporting/Financial-reportingbill.aspx. A NZICA Financial Reporting Bill tool that will assist members and entities navigate their preparation, audit and distribution obligations is currently under development. XRB MULTI-TIER STRATEGY The implementation of the Accounting Standards Framework requires the development and issuing of several new suites of accounting standards. This development is not dependent on the aforementioned law change as the changes are made by the XRB under their current legal mandate. Differentiated tiers extend the “one size does not fit all” argument and provides some basis for simplification when considered at an entity level. The XRB plans to issue exposure drafts and then finalise and issue the suites of standards in a five-stage process. Different release and submission dates will apply to each stage. The roll-out approach is summarised in the following table. For-Profit Sector PBE - Public Sector PBE - NFP Sector Tier 1 NZ IFRS Exists – no change PBE Standards Submission Closed Issue Standard: Q2, 2013 Effective date: 1/7/14 PBE Standards Issue ED: Q3, 2013 Issue Standard: Q4, 2014 Effective date: 1/4/15 Tier 2 NZ IFRS RDR Submission Closed Issue Standard: Q4, 2012 Adopt date: Q4, 2012 PBE Standards RDR Submission Closed Issue Standard: Q2, 2013 Effective date: 1/7/14 PBE Standards RDR Issue ED: Q3, 2013 Issue Standard: Q3, 2014 Effective date: 1/4/15 NZ IFRS Diff Rep Exists – no change Simple Format (Accrual) Issue ED: Dec 2012 Issue Standard: Q2, 2013 Effective date: 1/7/14 Simple Format (Accrual) Issue ED: Dec 2012 Issue Standard: Q4, 2013 Effective date: 1/4/15 Old GAAP Exists – no change Simple Format (Cash) Issue ED: Dec 2012 Issue Standard: Q2, 2013 Effective date: 1/7/14 Simple Format (Cash) Issue ED: Dec 2012 Issue Standard: Q4, 2013 Effective date: 1/4/15 Tier 3 Tier 4 The NZASB have now issued the suite of standards for Tier 2 of the for-profit framework. These standards are applicable for annual reporting periods beginning on or after 1 December 2012, so are essentially available now to any unfinished IFRS accounts as long as the entity is eligible to apply NZ IFRS RDR and elect to early adopt. The Technical Services Team has submitted on packages one and two, see; nzica.com/ Technical/Technical-Services/TechnicalSubmissions.aspx, and is currently working on preparing submissions for packages three and four. Package five on the PBE Accounting Standards for NFPs in Tiers 1 and 2 is expected to be issued September 2013. Tiers 3 and 4 of the for-profit framework are temporary tiers, the NZ IFRS differential reporting and “Old GAAP” (FRSs and SSAPs) suites of standards will be withdrawn upon enactment of the Bill. The Technical Services Team is interested in member’s thoughts on the Exposure Drafts for the simple format reporting standards for public sector entities and NFPs in Tiers 3 and 4. You can contribute to NZICA’s submissions by emailing your comments to submission.feedback@nzica. com. SME FINANCIAL REPORTING GUIDELINES The intention of the aforementioned Bill, once enacted, is to provide relief for many small- and medium-sized New Zealand companies (SMEs) from preparing GPFR in accordance with New Zealand GAAP. Assuming that these SMEs do not elect to prepare GPFR (ie NZ GAAP compliant financial statements), they can prepare SPFR and will be able to use an NZICA accounting framework (currently in development) in order to meet their external financial reporting requirements to key SPFR users including the IR, the banking and finance sector and other important users. IR intends to establish a “statutory obligation to prepare at a minimum special purpose financial statements for the purposes of assessment and collection of tax”. The Technical Services Team expects that the requirement will be effective for tax years commencing 1 April 2014, which will include income years commencing on MARCH 2013 23 BUSINESS or after 2 October 2013. The changes giving relief for qualifying SMEs from preparing GPFR will be effective once such SMEs are required to prepare SPFR under the Income Tax Administration Act amendments. With this in mind the following summary is provided. Balance Date Last General Purpose Financial Reports First Special Purpose Financial Reports 31 December 31 December 2013 31 December 2014 31 March 31 March 2014 31 March 2015 30 June 30 June 2014 30 June 2015 Note this tentative timeframe is dependent on legislative events and not subject to NZICA control. The Technical Services Team is developing the framework and guidelines with input from various NZICA working groups and advisory groups. Having already engaged with key The framework will provide an appropriate basis of accounting for the preparers of SPFR of SMEs SPFR users, including IR and the banking sector, to understand their financial reporting requirements, the recent focus has been around developing the technical component of the framework. The framework will provide an appropriate basis of accounting for the preparers of SPFR of SMEs. The guidelines will contain information to enable members to understand how to apply the New Zealand financial reporting framework (ie determine whether GPFR or SPFR are required) and the SME financial reporting framework. It is not expected to mandate use by members, however users may require their use from SMEs. It is currently anticipated that the draft framework will be provided to members for comment mid-2013, with an expected release date of 30 September 2013. A further update will be provided in the May Journal. Dr Michael Fraser is the Director of the Technical Services Team and Zowie Murray CA is a Technical Advisor within the team. Tame your client’s terminal tax. Cover their shortfall with someone else’s surplus using TAX PURCHASE from Tax Management NZ. It’s used by most of NZ’s Top 200 companies plus all major accounting firms. Call the tax masters on 0800 829 888 or visit www.tmnz.co.nz/accountants/taxpurchase NZICA/G/TT 24 MARCH 2013 Marketing Impact New N ew If your organisation is using a mail house for your AR or other customer messages, chances are you’ll be exploring options to reduce your increasing costs without compromise. Maybe you’re looking to reduce mail processing and postage costs by substituting mail with email. Or to reduce the cost of managing customer queries and payment processing. 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WELLINGTON Sue Darroch General Manager P 04 381 4155 M 027 4458470 [email protected] CHRISTCHURCH Mark Palmer General Manager P 03 374 8053 M 027 557 3026 [email protected] MARCH 2013 marketingimpact.co.nz 25 PROFILE New CE “just a boy from the ’Naki” NZICA’s new chief executive Craig Norgate FCA reached corporate heights in the dairy industry at a young age, but insists that despite his successes he’s still just “a boy from the ’Naki”. BY JENNIFER BLACK C raig Norgate FCA has spent the past couple of years winding back his New Zealand-based interests and laying the path for a move abroad. So it has surprised many who know him that he has suddenly become NZICA’s new chief executive (CE). Norgate says when NZICA Board Chair Graham Crombie FCA approached him about the CE vacancy following the resignation of Terry McLaughlin FCA, he initially thought “yeah, I could consider this”. He had just completed a term on NZICA’s Board and had recently spent time in the United Kingdom building up his network with the intention of moving abroad – preferably to Asia – this year. “I was meeting people who need to know you for doors to open.” But as he hadn’t committed to any roles, he was in a position to help out at NZICA . Crombie didn’t give him much time to decide, wanting an answer within a couple of hours. “Graham called me on the Sunday and I started on the Wednesday.” He says he felt a sense of duty to the organisation and to NZICA staff with McLaughlin leaving and the prospect of a new trans-Tasman institute on the horizon. “I also felt [while on the Board] that the discussions hadn’t been heading in the right direction… so I saw that as some unfinished business. I do believe that getting together with the Australians is the right thing to do, provided it is done in the right manner.” He anticipates two big challenges at NZICA. “Making sure staff don’t have any more anxiety around this [new 26 MARCH 2013 institute] project than is absolutely necessary, and making sure that if we are going to create a new institute with Australia it genuinely is a new institute and that it’s done right and will serve members in this country well.” Norgate believes regardless of whether or not the membership is in favour of a new institute, the organisation has to change. “The reality is we just don’t have the resources to really respond to the sort of things members should be getting from us in today’s world. “We can’t afford to invest by ourselves in the sort of technology that’s needed to deliver a world-class Chartered Accountants Program, so piggybacking on what the Australians are doing has been very beneficial for us.” Norgate believes the chartered accountant designation is currently misunderstood in New Zealand. “Most people will identify with accountants but they won’t distinguish between a CA and anybody else. The pre-eminence of our brand is under threat – that’s one thing we need to invest in and that’s another reason we’re considering the creation of a new transTasman CA institute.” Norgate would like to see chartered accountants viewed as trusted business leaders, as they were when he was a student. “That’s a big leap from what most people would perceive today.” In his new role Norgate divides his time between Wellington and Sydney – not quite the overseas experience he had anticipated for 2013. He left his last corporate role – with Fonterra – in 2003 and at that time had planned to continue his career offshore with a large corporate organisation, preferably in the United States. “But my wife reminded me that we’d decided to stay in New Zealand to bring up our family here, and that she’d been doing a pretty good job of it, so it was time for me to do my bit.” Their youngest, 18-year-old Alexandria, has now finished school and started university in Brisbane a year ago. Jordan, 21, is in Dunedin and Dylan, 23, is in Christchurch. So Norgate and wife of 27 years, Jane, had planned to move overseas and rejoin corporate life sometime this year, but Crombie’s call changed those plans. While the couple still intends to move abroad Norgate says it won’t be until there is some real direction with the new institute project, which he believes will be “loosely a year”. Even if members decide not to create a new body, he wants to have put enough work into making sure any alternative is sensible and secure, he says. He’s enjoying his new role at NZICA which sees him sitting at a desk among staff – a far cry from his first CEO digs. “I had the mahogany panelled office which was larger than most boardrooms, across the building from the rest of the staff.” He says he’s far more comfortable with the arrangement at NZICA and likes to be approachable. “My philosophy is that you’re there to serve staff, as they’re the only ones there to serve your customers on a daily basis.” Born and bred in Hawera, Norgate insists he’s still “just a boy from the ’Naki”. This boy from the ’Naki made his way up the ranks quickly after leaving school, focusing his career in the dairy industry. He is proud of gaining his qualification at just 23. “It was ACA in those days – that starts aging me.” After studying at Massey University he moved to Hastings and took up his first management role at the Department of Maori Affairs at age 21. But Taranaki called him back after a year and he joined meat company Lowe Walker in 1987. When the chief financial officer (CFO) went on a long holiday, Norgate found himself holding the reins through the share market crash, which meant a steep learning curve. He then worked for a subsidiary of the Dairy Board, the Lactose Company, becoming CFO within six months. Norgate had then hoped to head overseas, but felt obliged to stay in Taranaki after the death of his father. “I felt a real responsibility to hang around in Taranaki for my mother, as my brother was already planning to head overseas.” His next role was one his father had held – General Manager of Kiwi Dairy. Norgate stayed there for a decade, through many mergers that saw Kiwi Dairy grow from a turnover of $285m to $4.4b and ended with the creation of Fonterra in 2001, where he was CEO through its formative two years. Graham called me on the Sunday and I started on the Wednesday Norgate ended his corporate career at 38. For the past ten years he has been involved with a number of companies at board level, primarily mentoring CEOs. These include Sealord Group, Port Taranaki and the Taranaki Rugby Football Union – “still a great source of pride – they’re still my team”. Norgate has managed to mould his work around his family for the past decade, and he has made family time a priority in previous roles, despite a busy schedule. When his children were young and he was working in Taranaki he made a point of leaving the office at 5.30pm. “One reason was because unless I left, nobody else would, but also I wanted to get home and spend some time with the children before they went to bed.” He would then work at home for a few hours in the evening, a habit that has remained with him since. Norgate laughs when asks what keeps him busy in his spare time, as his current travel schedule doesn’t allow for much of that. He rues the fact this new role doesn’t allow much time for exercise. As for whether he achieves work–life balance, Norgate laughs again. “Not in most people’s definition.” But he says he doesn’t get stressed and deals with problems either by solving them, or accepting he can’t solve them. “I generally sleep very well at night.” MARCH 2013 27 PROFILE Hit the decks It started as a hobby, but Melissa Robinson CA’s skill as a DJ has seen her put down the calculator, take a career break and really hit the decks. BY JENNIFER BLACK B risbane-based Melissa Robinson CA has always been a high achiever. Born in Matamata, she got such good grades at high school in Cambridge she skipped seventh form and went straight to university. Architecture was her top career choice, but the University of Waikato didn’t offer this subject. As she was younger than her fellow students she wanted to keep living at home for a bit longer so she compromised and chose another path – management studies and accounting. “Numbers just work for me – they come naturally.” After gaining a Bachelor of Management Studies Honours degree, majoring in accounting and strategic management, Robinson moved to Auckland for a graduate role at BDO Spicers and completed a professional accounting course. She then moved into the property industry, which she is passionate about, working at Cooper and Company (previously Bluewater). Life got busy with numerous interests outside of work, including 28 MARCH 2013 DJ gigs every weekend, gym workouts, increasing her property portfolio and establishing a clothing line. So something had to give. “Even though I was absolutely loving everything I was doing it was all so demanding of my time, and there was only so much of me to share around.” In late 2008 she felt she needed to choose a key focus. “I wasn’t prepared to give up anything I was doing, so instead of choosing one or the other I decided ‘I’ll choose none’.” A few months later she set off to Australia with her DJ gear on what was intended to be the first stop on her OE. When the bank balance made it clear she needed to find a job, she wasn’t sure whether to focus on accounting, DJing, or something new altogether. But the decision was made for her. “I had the rare opportunity to play at one of the best nightclubs in Queensland, The Met, where I was offered a residency in their main room, and I still hold that set to this day. “One gig led to another, and another, and after almost four years I haven’t had to ‘pick up a calculator’ yet.” She has always been interested in music and while managing a busy student bar in Hamilton she used to pester her bosses to let her “learn to be the DJ”. “Unfortunately they valued me too much in my supervisory role and I never got the opportunity.” But she did get the opportunity a few years later when she got into a relationship with a budding DJ who had the vinyl and equipment she needed to get started, and the expertise to teach her. Robinson, aka DJ Disko Diva, says effectively she runs herself as a business with her DJ work. “Although a lot of different parties have a vested interest in how well you do, at the end of the day they aren’t there chasing you along, pushing you.” When asked if her training as a chartered accountant has helped in her career as a DJ, she says she believes any sort of training teaches discipline, which is a necessity in any endeavour. “All aspects of accounting and small business enterprise that surround it are a direct help to the many functions I need to cover by myself.” Robinson laughs when asked if she is a “full-time DJ”. “The term ‘full-time’ and ‘DJ’ go together like chalk and cheese and are very rarely used in the same sentence – but it is the only work I have done while I have been over here.” But she has had a number of other projects on the go, including renovating a unit and learning to produce music, and says there is no such thing as a “typical day” in her life. She says her time in Australia has passed incredibly quickly and she questions One gig led to another, and another, and after almost four years I haven’t had to ‘pick up a calculator’ yet DJ Disko Diva, aka Melissa Robinson CA, at work behind the mixer. whether she should travel further abroad. “Travelling from New Zealand to Brisbane to return home isn’t a very adventurous OE… I should seriously think about moving on to more diverse shores before considering returning home to the Land of the Long White Cloud (which my mum would love).” While she doesn’t think she could ever work as a CA again “in a pure sense”, she does think she will return to the corporate workforce. “Possibly in an accounting role that is more managerial or even in a niche role incorporating my strategic management background and also the diversity in my lifestyle.” She confesses she has never been interested in “ catching the worm”, having strong nocturnal tendencies which she plans to rein in a little over the coming months. “I may need a good year to become accustomed to starting first thing [in the morning] though.” MARCH 2013 29 BUSINESS SFR for NFPs Simple Format Reporting Standards for Not-for-Profit Entities BY MICHELE EMBLING FCA L ate last year the New Zealand Accounting Standards Board (NZASB) issued an Invitation to Comment and related exposure draft for Simple Format Reporting Standards for Not-for-Profit Entities (NFPs). These proposals are a major innovation in financial reporting in New Zealand. They are also the first time that an accounting standard has been developed specifically for NFPs. NEW LEGISLATIVE REQUIREMENTS The Financial Reporting Bill 2012 was introduced to Parliament in July last year and is currently being considered by the Commerce Select Committee. The Bill requires registered charities to comply with External Reporting Board (XRB) standards when preparing their annual financial reports for filing on the Charities Register. This requirement, which is expected to apply for periods beginning on or after 1 April 2015, is a change from current practice. Under current arrangements registered charities must file annual financial reports but the basis of their preparation is undefined. The new legislative requirement has a number of implications, including for accounting standards. When the Bill is enacted, the XRB will be responsible for setting accounting standards for registered charities for the first time. This means that the standards issued by the NZASB (which is the accounting standard setting arm of the XRB) must be fit for this purpose, as well as for for-profit entities and public sector entities. In addition to differences resulting from the nature and type of transactions, the NFP sector in New Zealand has another unique characteristic: the small size of many of the entities. Of the approximately 25,000 registered charities, around 96% have annual expenditure of less than $2 million, close to 60% have annual expenditure of less than $40,000, and just over 13% have annual expenditure less than $1,000. 1 Further, many of these small charities have limited financial expertise sitting around their governance tables; and there is also no guarantee that the treasurer has much familiarity with common accounting practice or the requirements of technical accounting standards. It is therefore unrealistic to expect that smaller charities will be able to comply with a complex set of accounting standards such as NZ IFRS or the full PBE Standards (which are based on International Public Sector Accounting Standards (IPSAS)). The compliance costs of such a requirement would most certainly outweigh the benefits. For the smallest of entities, even just using accrual accounting is likely to be very challenging. The Financial Reporting Bill recognises this by allowing very small entities (which the Bill defines as entities with operating payments of $40,000 or less) to use cash accounting when 30 MARCH 2013 preparing their financial reports. However, in doing so, these entities must still comply with XRB Accounting Standards. This means that an accounting standard for cash accounting by very small registered charities is now required. FRAMEWORK FOR NFPS The XRB was very conscious of these issues when it was developing the new Accounting Standards Framework. That Framework, which was finalised and issued in April 20122, makes specific provision for small NFPs. The reference to NFPs, rather than just registered charities, is deliberate. While the Financial Reporting Bill only applies to registered charities, the feedback that the XRB received from the NFP sector during the development of the Accounting Standards Framework indicated that many NFPs other than registered charities were likely to voluntarily adopt the new standards. The NZASB has therefore focused on developing standards for the whole sector rather than just registered charities – even though it will only be registered charities which will be legally required to apply them. The Accounting Standards Framework is given legal effect through Standard XRB A1. This is the overarching standard that establishes which suite of accounting standards reporting entities must follow. The initial version of XRB A1 Application of Accounting Standards was issued in July 2011 and reflected the accounting standards framework as it existed at that time. As the new Accounting Standards Framework is significantly different from the old framework, XRB A1 is being rewritten. This is occurring in three stages and reflects the staged timing for the roll-out of the new Accounting Standards Framework established by the XRB Board. Under that roll-out, the for-profit aspects of the new Accounting Standards Framework will be effective before the public sector aspects, which in turn will be effective before the not-for-profit sector aspects. The Accounting Standards Framework as it applies to NFPs is contained in the third rewrite (XRB A1 Accounting Standards Framework (For-profit Entities plus Public Sector PBEs plus NFPs Update)) which was issued as an exposure draft in December 20123 . It is summarised in Table 1 opposite. TABLE 1: NFP PBE TIERS AND ACCOUNTING STANDARDS Not-For-Profit Public Benefit Entities Entities Accounting Standards Tier 1 • Publicly accountable (as defined); or • Large (expenses > $30 million) PBE Standards Tier 2 Non-publicly accountable with expenses ≤$30 million which elect to be in Tier 2 PBE Standards Reduced Disclosure Regime (PBE Standards RDR) Tier 3 Non-publicly accountable with expenses ≤$2 million which elect to be in Tier 3. PBE Simple Format Reporting – Accrual (Notfor-Profit) (PBE SFR–A (NFP)) Tier 4 Entities allowed by law to use cash accounting which elect to be in Tier 4. PBE Simple Format Reporting – Cash (Not-forProfit) (PBE SFR–C (NFP)) As can be seen from the table, the Framework consists of four tiers with the main criterion for each tier being entity size. The majority of NFPs (and 96% of registered charities) will be able4 to report in accordance with Tier 3 or Tier 4. The establishment of these two tiers, and the decision to develop simple format reporting standards for these tiers, is specifically to cater for the large number of small NFPs. However, all NFP entities that have “public accountability” must report in accordance with Tier 1 PBE Standards, regardless of their size. In this context, public accountability has a particular technical meaning which is defined in ED XRB A1 (FP Entities + PS PBEs + NFPs Update). That definition of public accountability comprises entities that meet the International Accounting Standards Board (IASB) definition of public accountability or that are deemed to be publicly accountable in New Zealand. The use of this new definition of public accountability in the Accounting Standards Framework rather than referring solely to “issuers” is a change from past practice. The second part of the IASB definition (holding assets in a fiduciary capacity) means that the proposed definition is wider than the term “issuer” as historically used in New Zealand. SIMPLE FORMAT REPORTING The NZASB is working on developing accounting standards for all four NFP tiers. As the vast majority of NFPs are likely to be in Tier 3 or Tier 4, priority has been given to developing the simple format reporting standards for those tiers5. In December 2012, the NZASB issued a “NFP Simple Format Reporting Exposure Drafts Package”. The package consisted of: • ED XRB A1 (FP Entities + PS PBEs + NFPs Update) (as discussed above) • EDs for the Simple Format Reporting Standards for Tiers 3 and 4 • EDs for optional reporting Templates and accompanying Guidance Notes.6 The package contains a number of innovations not previously seen in New Zealand. The first of these is in relation to the proposed Standards themselves. These have been written as single, standalone documents. This means that all the reporting requirements for (eg Tier 3 entities) are contained in the one, single Tier 3 Simple Format Reporting Standard – not a multitude of different standards as is the case with the Tier 1 PBE Standards or NZ IFRS. The proposed simple format reporting standards also use less technical language than conventionally used in accounting standards. Compared to the Tier 1 PBE Standards, the Tier 3 and Tier 4 standards are significantly simplified in terms of both content and the way in which transactions and balances are accounted for. A significant challenge for the NZASB has been to ensure that the requirements are simple enough, without them being so simple that they do not provide adequate guidance. This is something we are particularly keen to get feedback on through the exposure draft process. A second important innovation is the objective and focus of the information required to be reported. In developing the EDs for the simple format reporting standards the NZASB has drawn on the report of the Simple Format Working Group established by the ASRB in 2010.7 Both the Working Group and the NZASB are of the view that the reporting requirements should allow an NFP entity to “tell its performance story”: • Who are we? • Why do we exist? • What did we do? • When did we do it? • What did it cost? • How was it funded? • What do we need to continue? In telling this “story” the most important part is often the non-financial information. Accordingly, the simple format reporting EDs are proposing that entities should prepare a Performance Report, which includes both financial and non-financial information, and that contains the follows sections (or statements): • entity Information (who are we, why do we exist) • Statement of Service Performance (what do we do, when do we do it) • financial information (what did it cost, MARCH 2013 31 BUSINESS how was it funded, what do we need to continue) • accounting policies (how we account). Both the proposed Tier 3 simple format reporting standard and the proposed Tier 4 simple format reporting standard take this approach. In both the proposed standards, the fundamental “tell the story” requirements are exactly the same, including the requirement for entity and service performance information. The main difference between the two proposed standards is the way in which financial information must be reported. • The proposed Tier 3 (accrual) standard requires a Statement of Financial Performance, Statement of Financial Position, and Statement of Cash Flows, together with accompanying Notes. • The proposed Tier 4 (cash) standard requires a Statement of Receipts and Payments, and a Statement of Resources and Commitments. The proposed standards are structured around these various statements. Each section indicates the information that must be reported in the statement concerned, together with how that information is to be recorded (recognition and measurement requirements). Additional optional information that may be reported is also indicated. Where applicable the format that must be used for the statement is provided. As outlined earlier, in developing the proposed simple format reporting standards, the NZASB was very aware that Tier 3 and Tier 4 NFPs are small and generally have simple transactions, and that the expertise needed to prepare complex general purpose financial reports may not be available to all entities in the sector. The innovations outlined above where developed with this in mind. However, there is a limit to the amount of simplification that is possible, or to the extent to which an accounting standard (which when issued by the XRB is a legal document) can be written in a way that makes it easy for a non-accountant to be able to generate a performance report directly from it. The NZASB has therefore developed a draft template and associated Guidance Notes which were released as part of the NFP Simple Format Reporting Exposure Drafts Package. The template, developed using a spreadsheet workbook, is to assist entities in preparing the Performance Report. Preparers enter data directly into the spreadsheet, this then populates the relevant statements, allowing the Performance Report to then be printed. A set of Guidance Notes accompanies the template. These outline how the spreadsheets work, together with guidance on some of the judgements that will need to be made. It is intended that use of the template and associated Guidance Notes will be entirely optional and the template and Guidance Notes will have no legal status. They are merely a tool to assist preparers – particularly those that are non-accountants. TELL US WHAT YOU THINK! The NZASB is very keen to hear what constituents think about our NFP simple format reporting proposals. It is an area in which New Zealand is once again trailblazing and so we want to be sure that we have got the balance as right as possible. So please send us your comments. Submissions are due by 28 June 2013 and can be sent to [email protected]. 32 MARCH 2013 We are also organising a series of seminars on the NFP Simple Format Reporting Package. These are being organised in conjunction with DIA Charities and the Association of NGOs of Aotearoa (ANGOA). They will be run in 16 different centres over the March – May period. Further information is available at xrb.govt.nz. 1 These statistics are based on information currently reported by entities in their annual returns to DIA Charities (previously the Charities Commission). 2 The new Accounting Standards Framework is available at www.xrb. govt.nz 3 This Exposure Draft, together with an accompanying Invitation to Comment, is also available on the XRB website: www. xrb.govt.nz. Submissions are due with the XRB by 28 June 2013. 4 In common with the approach taken with the for-profit and public sectors, the ED proposes that all entities be required to report in accordance with Tier 1 PBE Accounting Standards (PBE Standards) unless (a) they meet the criteria to report in accordance with Tier 2 or Tier 3 or Tier 4 and (b) they elect to report in accordance with the relevant tier. 5 Work is also underway to enhance the Tier 1 and Tier 2 PBE Standards developed for use by public sector public benefit entities. An exposure draft incorporating the NFP enhancements is expected to be issued towards the end of 2013. 6 This package is available at: http://www. xrb.govt.nz/Site/Accounting_Standards/ Exposure_Drafts/NFP_Simple_Format_ Reporting_EDs.aspx 7 The Simple Format Working Group was an advisory group comprised of persons from the NFP sector. It was tasked with considering what should be included in Simple Format Reports. The Working Group’s report is available at http:// xrb.govt.nz/Site/Financial_Reporting_ Strategy/ASRB_History/default.aspx Michele Embling FCA is a member of the External Reporting Board and Chair of the New Zealand Accounting Standards Board. A Journal special supplement New in The Journal – winner of Magazine of the Year 2012 – Work/Play is an exciting new section looking at luxury items, adventures and experiences for professionals who work hard and play hard. Directory •36• Regent Seven Seas Cruises Cruising as it was meant to be P: 0800 Cruise (278 473) W: rssc.com •38• SkyCity www.skycityauckland.co.nz 0800 SKYCITY (0800 759 2489) •40• bellotta www.skycityauckland.co.nz/Restaurants/Bellota •41• Iconic Motor Homes Luxury rentals and sales P: 03 366 4364 or 09 275 3306 E: [email protected] W: iconicmotorhomes.com •66• Francis Travel Marketing Providing world class travel opportunities P: 09 444 2298 or 0800 422 784 E: [email protected] W: francistravelmarketing.co.nz •43• Hotel De Brett Cuisine Restaurant of the Year 2012 finalist 2 High St, Auckland P: 09 925 9000 E: [email protected] W: hoteldebrett.com •44• Air New Zealand holidays The choice is yours P: 0800 737 767 W: airnz.co.nz/holidays-stores Welcome to the luxury and lifestyle feature Work/Play. New to the Journal – winner of MPA Membership Magazine of the Year 2012 – Work/Play will explore luxury items, adventures and experiences for highearning professionals. This month’s advertisers offer opportunities to indulge in two of life’s great pleasures – fine dining and travel. Auckland is a city of cosmopolitan dining options and the foodies among you would be well advised to experience the award-winning cuisine of The Grill at Sky City. Voted Restaurant of the Year 2012 by Cuisine magazine, The Grill specialises in fresh Kiwi produce presented in a relaxed, uncomplicated atmosphere. Honest fare for real people. Hotel de Brett, also highly rated by Cuisine, offers a lively atmosphere in its art deco Housebar, street views in the snug Cornerbar, and fine dining from the Kitchen at the bottom of High Street in the centre of Auckland city. If the back to work blues have set you thinking about your next holiday, why not talk to Francis Travel marketing, who can set you up with the trip of a lifetime to Antarctica? The organisation is aligned with a number of international travel providers and is a local expert on Thailand and on popular world cruises. If a cruise trip is on the agenda, Regent Seven Seas Cruises is another local expert. Regent is currently offering special trips to explore Alaska, one of the world’s wildest nature spots, in pure luxury. And of course a first stop should always be Air New Zealand, where you can ensure your travel to and from New Zealand is at an internationally competitive price, no matter where you go in the world. To inquire about Work/Play contributions please contact Gavin Leary: [email protected] enjoy ... IT’S ALL INCLUDED. Enjoy the most inclusive luxury cruise experience ever. This is cruising as it was meant to be — a world where everything is included, without exception and without compromise. Expect gratifying luxuries. Anticipate the world’s most exotic destinations. Indulge in world-class cuisine. Regent Seven Seas Cruises promises an extraordinary experience. Enjoy… it’s all included. THE all-inclusive REGENT EXPERIENCE đƫ FREE Unlimited Shore Excursions đƫ FREE Luxury Hotel Package* đƫ FREE Beverages including fine wines and premium spirits đƫ FREE Pre-Paid Gratuities đƫ FREE In-suite mini-bar replenished daily đƫ FREE 24-hour room service and no additional charge for specialty restaurants Alaska EXPLORE MAY THROUGH AUGUST 2013 7 - 12 night ultra-luxury cruise in a suite starting from only $5,125* per guest! *New Zealand dollars, double occupancy. Based on Seven Seas Navigator’s 12 June 2013 sailing. Subject to availability. Please see brochure for full conditions. A SAMPLING OF FREE UNLIMITED SHORE EXCURSIONS INCLUDED IN YOUR CRUISE FARE SITKA, ALASKA Advanced Bike Trip Originally US$149 .......................... now FREE KETCHIKAN, ALASKA Rainforest Canoe & Nature Trail Originally US$149 ........................... now FREE FOR ENQUIRIES SEE YOUR TRAVEL PROFESSIONAL FOR A BROCHURE CALL: 0800 CRUISE (278 473) WWW.RSSC.COM MARCH 2013 35 Reach for the Sky 01 SKYCITY is Auckland’s premier entertainment hub. Centrally located in Auckland’s CBD, SKYCITY has over 20 restaurants and bars including the Federal Street premium dining district, two of Auckland’s top hotels, a world-class casino, Convention Centre and the iconic Sky Tower. Centrally located, SKYCITY’s two hotels are the perfect place to stay whether you’re in town for business or pleasure. The five-star SKYCITY Grand Hotel on Federal Street oozes luxury from the moment you arrive. With modern and spacious rooms, a dedicated business suite, rejuvenating East Day Spa, full gym and lap pool facilities, impressive bar and fine dining restaurant options, the SKYCITY Grand is a perfect example of elegance and style in accommodation. The four-star SKYCITY Hotel located across the road is another accommodation option. Packages are available all year round for both hotels. You’ll feel like royalty with the top-class service and the ability to visit most places throughout SKYCITY and charge all incidentals to your room card and pay once at the end of your stay. SKYCITY is home to two award-winning restaurants in its Federal Street premium dining district, with Al Brown’s Depot – Metro’s Restaurant of the Year last year and The Grill by Sean Connolly, which was 36 MARCH 2013 awarded Cuisine NZ Restaurant of the Year for 2012. If you are after private dining to host a corporate group of up to 20 people, The Grill’s private dining room is the perfect venue. Call 09 3637067 or visit thegrillnz.co.nz for details. Across from The Grill on Federal Street lies Bellota, Peter Gordon’s Spanish tapas bar, the perfect place to relax and enjoy authentic tapas and some of the finest Spanish wine. If a magnificent view is what you are after then Orbit Revolving Restaurant, 190 metres high in the Sky Tower, is the perfect place to host a client or international guest. Enjoy seasonal menus for lunch or dinner while taking in the sights of Auckland, with the restaurant rotating a full 360 degrees each hour. With cuisine ranging from fine dining, bistro, authentic Spanish tapas or Chinese Yum Cha, SKYCITY’s restaurants and bars are sure to fill the gap at the end of a busy day. After dinner at one of our fine restaurants, why not head up to SKYCITY’s world-class casino and try your hand at the many different table games and gaming machines available. All the favourites including Baccarat, Blackjack, Roulette, Caribbean Stud Poker and Texas Hold’em Poker are available with a number of different playing options for our VIP customers. Whether you are a beginner or a regular, there’s something for everyone. 02 03 01 - A perfect place to stay for business or pleasure 02 - SKYCITY Hotel Harbour View Premium King Room 03 - Deluxe-bathroom Enjoy a divine and quick meal from our ‘Grilled For Time’ menu per perso on pe er person n Available for lunch, Monday to Friday 12pm—2.30pm, and for dinner, daily for diners seated between 5.30pm and 6.30pm. Bookings recommended, phone 09 363 7067 or visit thegrillnz.co.nz 90 Federal Street, SKYCITY. Available for a limited time. MARCH 2013 37 Top tapas Bellota, Sky City Auckland Reviewed by Kathleen Payne Right in the heart of the city, I discovered that I didn’t have to fork out for an airfare to take a holiday. As I stepped into Bellota tapas bar I felt as though I could have been right back in Barcelona, if it weren’t for the buzz of Kiwi accents from the packed restaurant. It’s not even correct to call it a restaurant, for it is indeed a tapas bar. They don’t take reservations, and on this busy Thursday night couples were tucked in every booth celebrating Valentine’s Day in cosy seclusion. You can sit at the bar with your choice of cocktail or international beer and wine while you wait for a table, but tapas is not a process that can be rushed, and you’re just as well off ordering from there like they do in Spain. The menu is not for the faint of heart or indecisive. Unfortunately, I’m both. But the staff are happy to help a tapas rookie. They don’t even mock you as you attempt to attempt to order “vieiras al albariño” or, my favourite, “albondigas con calçots rebozados y salsa de asafran”… we stuck with “the meatballs please”. My date and I sat in a booth carved into the side of the wall, with dim atmospheric lighting. The booths were perfect for a couple, and the live musician playing Latin music over the PA added that final touch. Tapas is an ongoing ordering process, and the waiting staff were very attentive. Front of house manager, the lovely Brazilian Marcia Hebling, kindly recommended that we try the jamón ibérico de bellota (ham), from which the restaurant gains its name. At first I was slightly worried: I had come to a restaurant named after ham, when I didn’t even eat the meat – unless it is free range, and I wasn’t expecting that. So imagine my surprise when Marcia said that it was indeed. Bellota isn’t just like any other ham; this meat is an expensive delicacy. The Iberian pigs used to live all over Spain, Portugal and the Mediterranean until their natural habitats, the oak forests, were slowly devastated. On the front of the menu there is an entertaining story about a farmer who thought his pigs were being stolen until one evening he caught them rolling over the cattle stop and wandering off. The ham is now quite pricey, but oh, so worth it and Bellota is freely willing to admit this. It comes with slices of warm bread and my date couldn’t figure out what the extra flavour in the bread was until I told him… it was fresh. Bellota has strived to give you an authentic Spanish experience, but in my view, it’s achieved more. They’ve taken the best parts of Spain and Spanish culture, 38 MARCH 2013 02 and mixed it with some good ol’ Kiwi flavour so even the less culturally adventurous can enjoy themselves over some perfectly cooked New Zealand scallops. The highlight of my night had to be the crème catalana, which was very similar to crème brulee. It was the perfect balance of creaminess without too much sweetness, and the caramelised top had a slight smoky flavour that reminded me of a perfectly toasted marshmallow. Wash it down with a brandyladen Spanish coffee and you’ll have yourself a buenos noches. 03 01 - A touch of Barcelona in the heart of Auckland 02 and 03Bellotta has taken the best parts of Spain and Spanish culture, and mixed it with some good ol’ Kiwi flavour. MARCH 2013 39 Unforgettable adventure Antarctica is one of the great modern travel destinations, a place few people will see in their lifetime – and those who do never forget it. A visit is not just a holiday, it is a once-in-a-lifetime experience. Until the mid-1950s, the vast ice continent was inaccessible to all but the hardiest adventurers and scientists. Since then small-scale tourism expeditions have been taking the intrepid to the southernmost reaches of the planet for an experience like no other. What draws people? Antarctica covers 14 million square kilometres (around twice the size of Australia) and holds an estimated 90% of the world’s ice. It is a continent of extremes: the coldest, driest, windiest and emptiest place on the globe. It is home to penguins, blue whales, fur seals, snow petrels, and giant squid – and a fluctuating number of 1,000–5,000 scientists. And it has a history of adventure and exploration from the early voyages of Captain Cook, to the race for the South Pole and infamous tragedy of Robert Falcon Scott and party. It is also the ideal place to look at the stars. Low moisture content in the air, and the absence of light pollution, means the night sky will never look as clear from anywhere else. Antarctica is one of the exciting destinations offered by Francis Travel Marketing through its connections with international travel operators. Francis Travel Marketing has connections with many of the world’s major cruise operators, a strong relationship with the Tourism Authority of Thailand, and access to unique opportunities in Antarctica through Quark Expeditions. Most tours take place in the Antarctic spring/summer (November–March) when migratory seabird numbers peak and temperatures tend to be above freezing – akin to a cold winter’s day in Dunedin. Trips can be as short as eight days or as long as a month, depending on how much of the natural beauty of the continent you want to see. Francis Travel Marketing is based in Auckland but has representatives throughout New Zealand. See francistravelmarketing.co.nz for more details. Get up close and personal Polar Voyages to the Arctic & Antarctica $ from 7229* CONTACT YOUR TRAVEL AGENT FOR FURTHER INFORMATION Price is per person, in NZ Dollars, share twin, based on 4/1/13 Antarctic Explorer: Discovering the 7th Continent sailing. Price includes port taxes & government fees (correct as at 13/02/2013) and all applicable discounts. All fares are subject to change without notice up until full payment is received. Airfares & gratuities are additional. Price for cash and cheque payments only. Valid for new bookings only. Special conditions, currency fluctuations and availability restrictions apply. Sales until sold 40 MARCH 2013 New Zealand Representative: Francis Travel Marketing Travel Agents only: 0800 422 784 | 09 444 2298 francistravelmarketing.co.nz choose a space... Unwind in our eclectic spaces and let our friendly staff take care of you, whether it’s a lively lunch, an early evening starting point, or a late night haven. From the iconic art deco styled Housebar; the slightly rugged internal courtyard; the soaring atrium to the fireside couch. Enjoy casual gourmet cuisine in DeBrett’s Kitchen or head downstairs to the street level Cornerbar, and watch the world go by with a nz craft beer. Open for breakfast, lunch, dinner & cocktails/drinks from 6:30am until late, 7 days a week 2 High St Auckland hoteldebrett.com 41 MARCH 2013 enjoy earn, spend, At Air New Zealand Holidays Stores Spend $5 ÙÜ×ÙÜÏÓØ̋ÝÞÙ 00 ÜÏ ͔͑ÚÜÓÖ͓͔͑͒× ÌÏÐÙÜÏ ÏØÞÓÙØÞÒÓÝ ÙʥÏÜʶÜÏÍÏÓà Ï 50 Bonus Airp oints 3 Dollars Plus, use your ars Airpoints Doll to pay for ls selected hot2e & cruises The choice is yours at Air New Zealand Holidays: ˾ËÜØÖãßãÝÚÙÓØÞÝÙÜÓÜÚÙÓØÞÝÙÖÖËÜÝ ˾ËÜØÓÜÚÙÓØÞÝÙÖÖËÜÝáÒÏØãÙßÚËãáÓÞÒãÙßÜÓÜÚÙÓØÞÝ̼ÎÓÜÏÍÞÏËÜØÍÜÏÎÓÞÍËÜÎÙÜØÏ×ËÜÞÍÍÙßØÞ1 ˾ËÜØÓÜÚÙÓØÞÝÙÖÖËÜÝÙØÏÖÓÑÓÌÖÏʮÓÑÒÞÝ 1 ÖÓÑÓÌÓÖÓÞãÍÜÓÞÏÜÓËËÚÚÖã˛ËØÕÙÐÏáÏËÖËØÎ̙̚ÓÝÞÒÏÓÝÝßÏÜÙÐÞÒÏØÏ×ËÜÞÍÍÙßØÞ˛˪ÝËÍÍÙßØÞÙÚÏØÓØÑÍÜÓÞÏÜÓËËÚÚÖã˛ØÏ×ËÜÞÍÍÙßØÞÏÜ×ÝËØÎÙØÎÓÞÓÙØݘËØÎÐÏÏÝËÚÚÖã˜ÝÏÏËÓÜØä˛ÍÙ˛Øä˹ÙØÏÝ×ËÜÞ˪Ý ÍßÜÜÏØÞÓÝÍÖÙÝßÜÏÞËÞÏ×ÏØÞËØÎßËÖÓÐãÓØÑÓØËØÍÓËÖØÞÓÞãÓÝÍÖÙÝßÜÏÞËÞÏ×ÏØÞ×ËãÌÏÙÌÞËÓØÏÎÐÜÙ×ËØãÝÞÙÜÏÙÜàÓÏáÏÎËÞÌØä˛ÍÙ˛ØäÒÓÝÙʥÏÜÙÐÝÏÍßÜÓÞÓÏÝÓÝÙØÖãËØÙʥÏÜÞÙÚÏÜÝÙØÝÓØÏáÏËÖËØÎËØÎÓÝØÙÞ ËàËÓÖËÌÖÏÐÙÜÝßÌÝÍÜÓÚÞÓÙØÌãËØãÚÏÜÝÙØÙßÞÝÓÎÏÏáÏËÖËØβ2 ÏÏÓØ̋ÝÞÙÜÏÙÜÑÙÙØÖÓØÏÐÙÜ×ÙÜÏÎÏÞËÓÖݲÓÜÏáÏËÖËØÎÓÜÚÙÓØÞÝÜÙÑÜË××ÏÏÜ×ÝËØÎÙØÎÓÞÓÙØÝËÚÚÖãÝÏÏËÓÜÚÙÓØÞݲÍÙ˛Øä˛ÖãßãÝÏÜ×ÝËØÎÙØÎÓÞÓÙØÝ ËÚÚÖãÝÏÏʮãÌßãݲÍÙ˛Øä˛ÖãßãÝÙÓØÞÝËÜÏØÙÞËáËÜÎÏÎÐÙÜÚËã×ÏØÞÝ×ËÎÏÌãÓÜÚÙÓØÞÝÙÖÖËÜݲ3 ͖͑ÙØßÝÚÙÓØÞÝËÖÖÙÍËÞÏÎÚÏÜÌÙÙÕÓØÑÐÙÜØÏáÌÙÙÕÓØÑÝÙØÖãáÒÏØãÙß×ÏØÞÓÙØÞÒÓÝÙʥÏÜÓØ̋ÝÞÙÜÏ˛ʥÏÜÏØÎÝ͔͑ÚÜÓÖ͓͔͑͒˛ 42 MARCH 2013 0800 737 767 airnz.co.nz/holidays-stores BUSINESS What’s your tax plan? With a few weeks left until 31 March 2013, tax planning for clients should be a priority. BY SHARON COHEN CA AND DANIEL HUNT CA C lients are generally unaware of the range of options available and should be advised on how to arrange their tax affairs so as to minimise tax and be compliant with tax laws. It is recommended that professional advisers plan for each client individually. BE THE TAX ADVISER Each year Inland Revenue (IR) publishes its Compliance Focus document which presents risk areas that they will focus on during the ensuing year. Be the tax adviser. Be wary of the focus areas and if any clients may be “exposed”, provide them with tax advice and recommendations for a course of action. In December 2012 IR released the draft Interpretation Statement INS0117 Income Tax – Residence1. This statement is an updated set of guidelines on certain residency issues and will replace outdated Public Information Bulletins and Tax Information Bulletins.2 Be the tax adviser. If you provide advice to inbound and/or outbound migrants, or have clients that are transitional residents, become familiar with the commentary contained in this document. Tax legislation is dynamic – it changes regularly. Be the tax adviser. Keep up to date with changes in the “tax world”. A recent change to the tax legislation allows a deduction for expenses incurred on unsuccessful software development projects in the year that the development of the software is abandoned.3 BE THE CLIENT MANAGER Before 31 March 2013, advise clients on deductions that they may be entitled to. • Donations – remind clients who own companies about entitlement to a deduction for donations made to approved charitable organisations.4 • Employee deductions – remind clients about entitlement to a deduction for amounts owed to employees paid out within 63 days of balance date. Manage imputation credits. There is a transitional period which allows companies to attach 30% imputation credits up until 31 March 2013. Dividends paid with 30% imputation credits attached require a top-up of 3% withholding tax. Shareholder and loss continuity reviews are necessary throughout the year. Remind clients that a minimum of 66% shareholder continuity must be maintained at all times in order to maintain imputation credits. A minimum of 49% continuity must be maintained for any losses incurred to be carried forward to future taxable periods. Review client lists. Does your firm act for any transitional residents? Are there any clients whose temporary exemption periods have lapsed during the year, or will lapse in the ensuing income year? Prepare tax planning advice for these clients. Remind clients who will receive income from self-employment or salaries that do not have PAYE deducted of their ACC obligations which will arise after the assessment of the 2013 tax returns. Remind clients of their eligibility for the annual KiwiSaver member tax credit of $521.43. To be eligible, the member must have contributed $1,042.86 during the year. Clients should top up their KiwiSaver accounts before 30 June 2013.5 BE THE PROACTIVE TAX PLANNER There are currently three officials’ issues papers for which IR’s Policy Advice Division is seeking feedback on proposed reforms.6 There are likely to be many more that will evolve during the 2013 year. Although it is not possible to predict the changes that will be enacted in 2013, it is possible to be proactive in tax planning. The recommendations contained in this article are non-exhaustive. Be the proactive tax planner and start preparing tax strategies for your clients based on what you know today. 1 The deadline for comment was 31 January 2013. 2 The PIBs and TIBs that will be replaced are on page 2 in INS0117 Income Tax – Residence. 3 Section DB 40B Expenditure in unsuccessful development of software (Income Tax Act 2007), effective from 1 April 2008, inserted on 2 November 2012. 4 Deductions are limited to net income, calculated before taking the donation amount into account. 5 The KiwiSaver year runs from 1 July to 30 June. 6 Submissions will close in February 2013 and March 2013. Sharon Cohen CA and Daniel Hunt CA provide specialist tax advice and tax training. dhatax.co.nz MARCH 2013 43 BUSINESS Succession/ exiting the family business The current age profile of New Zealand is alarming with a million people over the age of 60. BY DEANE PURDUE CA T he most recent figures available from Statistics New Zealand show we have a total population of 4,435,000, of which 611,400 are over the age of 65. No wonder our clients are seeking succession/exit advice. The great majority of business owners approach their accountant for advice first and, if not satisfied, then their lawyer and/or banker. More recently they have another option and that is accounting firms who have set up “family business” specialty services (and, of course, succession specialists). The ageing phenomenon has also had an effect on our client’s professional advisors. SUCCESSION/EXIT – FUTURE PROOFING The words “succession” and “exit” do not adequately describe, or do justice, to the range of services requested by our clients. Every family, business and assignment is very different although some fundamental principles apply. Often in articles, speeches, consultancies and workshops we use the term “future proofing”. This overarching term involves clients articulating in documents their goals, wishes, desired outcomes, visualisation, values, expectations, strategies, plans, budgets, forecasts, risk identification and management. The “succession/exit” advice we offer our clients can be: • future proofing – the business and family • succession • exit planning and execution • governance advice • business/personal structure diagnostic/advice • the “safety net” – risk identification and management • viability and profitability including budgeting and forecasting • the “human dimension issues” of the family business • meeting facilitation and communication with client’s professionals and family • special issues, eg vetting business purchase offers. 44 MARCH 2013 There is a succession/exit process which will be examined in the forthcoming workshops and included in the Tool Kit. CLIENT STORIES Three clients we are working with this year are in the 60-65 age bracket. Family one is unhappy that their husband/ father has had no wealth transfer recognition for his efficient and loyal input to the family farm for 25 years. His parents are in their mid80s. He was paid poor wages and relied on a clause in his parents wills to give him a bigger “slice of the inheritance cake”. The lessons to be learnt with this case and many cases similar are: • wills are not a contract • a family succession contract is far more effective in these circumstances • farm ownership by an inter vivos trust would have been a better alternative. Family two owns a tourist business with mum and dad struggling to keep the business viable. They are weary and now, thanks to using our Children’s Expectation Questionnaire, they know their three children will not be successors. Unfortunately, the accountant has not offered significant business advice. They are beneficiaries of mum’s father’s trust and they use their own trust reasonably effectively. One issue was the preparation of a statement of personal assets/possessions/liabilities so these questions could be answered: • What are actually the components of “Residue” referred to in the wills? • What of these assets could we sell/gift to the family trust/s? • As mum and dad have different separate assets should we consider a matrimonial agreement? Family three is a couple who owns a dairy farm (fourth generation) and another successful business. They have three daughters and one son with whom they have a sharemilking agreement and they have sold the cows to this company. In response to pressure from a keen successor son, the parents are concerned about how to keep the farm in the family whilst being fair to their non-successor daughters and retain family harmony and provide an income for themselves. These issues are common to many of our clients. • Sale of the business to successor/s – how it is done? • Financing arrangements – the banks and them as financiers. • Viability issues for their successor/s and their future cash needs. • Structuring the debt owing by the successor including, interest, repayment, security and gifting considerations. The son has been requested to work with his professional team to prepare a proposal for the parents including viability assurances through a budget/cash flow. Our standard practice is to send prospective clients a letter of engagement, a checklist of steps in the process and details regarding our fees etc. Then we have an initial face-to-face meet and greet. Once we have received a completed Gathering Information Questionnaire, which contains 27 questions and a request for a number of documents – eg written goals, financial statements, wills, trust deeds, life policies, family tree and budgets/cash flow – we prepare and submit a first report document entitled Facts, Observations and Suggestions. This report forms the basis of an agenda for our meeting. Depending on the situation, we may send our Children Expectation Questionnaire to the family either before or after this meeting. (This questionnaire is strictly confidential to us and information can only be shared with others if we have the children’s permission.) We may then facilitate a further meeting with the successors, professional advisors and siblings and prepare an Action, Implementation and Monitoring report. We have developed a meeting agenda (this will be featured in the workshop) which embodies the issues requiring collective examination, action, priorities, responsibilities and deadline dates. THE WIDER FAMILY AND THE HUMAN DIMENSION It is very important to communicate with non-succeeding children and keep them involved and informed and hopefully fully supportive. A family agreement/contract is the ultimate in succession planning. A reading of court cases will quickly confirm how family business and succession plans have been wrecked by non-successor siblings who were not involved in the succession/inheritance process or who were not managed well. THE SAFETY NET… RISK MANAGEMENT Over the past decade we have been specialising in future proofing. We have learned that before clients get too excited about their exit/succession planning they need to “batten down the hatches” by preparing a safety net which includes at least: • wills – that truly reflect clients wishes, estate and family situation • enduring powers of attorney • memorandum of wishes • guide to the living file – reviewed annually • life assurance cover – appropriate ownership and premiums • business/personal structure – companies and trusts – gifting • agreements – family, matrimonial, partnership and shareholders • taxation impact reports. The three families mentioned all had some of the above missing, totally out of date, and/ or inappropriate... bound to cause family problems. FINANCIALS We automatically review all the financial statements provided by our clients whether they be companies, partnerships or trusts. There is value in having someone completely independent reviewing financial statements occasionally. Often they are out of date, not understood or utilised by the clients. It is accepted that financial statements are historical and that many clients treat them as meeting their tax obligations to Inland Revenue only. We study the latest budgets and cash flows to assess not only viability for successors/ purchasers but also the retiring vendors. Sometimes there are significant potential tax issues and we ask for a tax impact report. We also review gifting in light of the new gift duty free environment. Talking and planning only will not achieve much – action will! Too many clients suffer from that dreadful disease called procrastination! Deane Purdue CA, of Q&A Business Limited, is a specialist in “future proofing” the family business with succession, exit and protection planning. Want to learn more? Dean Purdue CA will present a course on Succession/Exiting the Family Business at North Island locations in April and May. The course is worth four CPD hours. See nzica.com/events. MARCH 2013 45 FEATURE: Investment This is the end The reality is that a third of weddings will be followed down the line by a divorce. Knowing how to approach this traumatic situation can help make the process easier. BY TIM MACKAY I t is a joy to share in the celebrations when two people publicly declare their eternal love and commitment. However, “eternal” these days is not necessarily “forever”. Having advised clients through the financial implications of relationship breakdowns, it is not something I would wish for anyone. Unfortunately, the sad reality is that a third of all marriages will end in divorce after an average 12.2 years. The average age for men is 44.1 and for women 41.5. What’s more, a recent US study showed that divorce rates spike around Valentine’s Day as people compare their own situation to their peers and to idealised notions in the press. Once the emotional decision is made to end a relationship, depending upon your circumstances, a divorce can be quite a lengthy legal process. In working with our clients we focus on what this means financially. “Divorce is a game played by lawyers” (Cary Grant) Unless there is a binding financial agreement (BFA) (the old fashioned “pre-nup”), then the financial split is often a series of negotiations. Once lawyers are involved costs will likely skyrocket. So an amicable asset split agreement is preferred to Kathleen Turner and Michael Douglas’s approach in the 1989 movie War of the Roses. BFAs can be entered into at any time and both parties must receive independent legal advice. Like insurance policies, BFAs provide a good 46 MARCH 2013 Plan B – in the event things don’t work out, a BFA sets out what you both agreed to be fair and equitable. The German composer Richard Wagner shared wise advice – “Divorce is one of the most financially traumatic things you can go through. Money spent on getting mad or getting even is money wasted”. “Divorce is the one human tragedy that reduces everything to cash” (Rita Mae Brown) Start with an honest check of identifying and valuing all the assets, debts, income and expenses that you each hold individually and as a couple. For more complicated finances, this may involve assets held in a company or other structures. Everything is up for negotiation and your lawyer and financial advisor will need this information to ensure they can optimise your situation. Don’t wait for the final settlement to be agreed before reviewing and changing the beneficiaries in your will, your insurance and your superannuation. FOCUS ON YOUR FUTURE SEEK THE HOUSE OR SUPER? A common question is: “Should I go for the house or the super?”. To make this decision you really need to have a vision of your life after the settlement. Ability to access funds, tax implications, your expenses and your living situation are all key factors in this decision. Determining your new financial goals and strategies will enable you to make smart financial decisions through the divorce process. SEEK FINANCIAL ADVICE EARLY On more than one occasion clients have told us they wish they’d sought the support and guidance of financial advice earlier in the divorce process. It’s important to have sound legal advice but it’s crucial to decide what mix of assets will best secure your financial future. Getting financial advice early in the property settlement negotiations is a smart move – don’t wait until it is all nearly all signed and sealed. To successfully rebuild your financial life after a divorce you have to go back to basics with a budget and a comprehensive financial plan To successfully rebuild your financial life after a divorce you have to go back to basics with a budget and a comprehensive financial plan. While your relationship with your lawyer will probably end with the divorce, your relationship with your financial planner will last many years. So choose one that you can comfortably share intimate information with, one you trust and who helps you get your finances back on track. They will assist you to surround yourself with the financial resources and assets that will help you and your family move forward in a positive direction and help you create and support the life you deserve. THE LAST WORD “I don’t understand why Cupid was chosen to represent Valentine’s Day. When I think about romance, the last thing on my mind is a short, chubby toddler coming at me with a weapon” (anon). This article has been published with permission of Charter, the magazine for Australian Chartered Accountants. MARCH 2013 47 FEATURE: Investment Risk vs return Ensuring a comfortable financial future is a key goal for all of us. We look at ten options for maximising your nest egg. 1. LOW RISK, HIGH RETURN 6. CUT OUT THE DEADWOOD Pay off debt. Be it a mortgage, a credit card or a hire purchase agreement, there is no surer way to improve your financial position than eliminating the interest payments. Paying off a debt is the equivalent of earning a no-risk return on investment to the tune of the interest you would otherwise be charged. For example 6% no risk return on a mortgage, or up to 20% no risk return on a credit card (after tax, and with no fees). Businesses are no different from individuals in this respect. While bank loans can be vital when you need cash flow, repaying those loans quickly is a prudent investment strategy. If part of your portfolio doesn’t perform, dump it. 7. MANY BASKETS, MANY EGGS 2. LOW RISK, GUARANTEED RETURN A good way to minimise the risk of exposure to a collapse in one part of the investment market is to spread your investments across a range of opportunities. Many managed funds offer highly diversified investment plans (usually at a lower likely return than “high risk” funds). Bank it. Take the interest. Not a high-earning strategy but at least you know where you stand. 8. DON’T BE A FASHION VICTIM 3. SHARES VS PROPERTY Returns on shares tend to be higher than the returns on investing in property (in most countries over most periods) according to the Reserve Bank of New Zealand’s Upside, Downside investment guide. But with the higher return comes higher risk. While the average return on shares is higher, the risk that stock prices will fall is historically greater than the risk that property prices will fall – which increases your risk of being out of pocket. There are many great stories of people who made fabulous investments in telecommunications, technology or software. But there are even more lesser-told stories about those who lost out when the bubble burst. While it can be very rewarding to get in at the start of a trend, it can prove to be a high-risk strategy. 9. INVESTMENTS DON’T STOP WHEN YOU 4. TAKE A LONG VIEW RETIRE If you want to take your profit tomorrow, you may be asking too much. Managed funds, for example, tend to deliver better returns than bank deposits over the medium or long term – rather than the short term. But the differences over a long period can be considerable. For example, $100,000 invested at 8% (in shares, say) would return just over $1 million. At 6% growth (in bonds, for example) it would return near $600,000. Just remember, projected income from stocks, mutual funds or dividends is just that – projected. Less risky investments provide a more reliable income. When planning your investment strategy, don’t draw a line at retirement. You should aim to be living off your investments at that point, not selling them down and reducing your net worth in order to live in the manner to which you are accustomed. 5. STAY INTERESTED Investments must be monitored to ensure that what looked like a good deal yesterday is still a good deal in today’s market conditions. Don’t just set it and forget it. Even low interest investments (in a company, for example) can be risky if market conditions go against them. 48 MARCH 2013 10. REDUCE YOUR EXPOSURE TO TAX Chartered accountants know better than anyone how taxes can whittle down a nest egg. Make sure your clients understand the ins and outs of their investment decisions and know how to keep their tax decisions on the right side of Inland Revenue. Tax avoidance – not evasion – is good business. Jones Lang LaSalle Licensed Real Estate Agency REAA 2008 Are your property investment clients: Ƒ Ƒ Ƒ Ƒ Ƒ Ƒ Are they maximising income from their tenant base? Meeting their obligations with the Building Act? Meeting obligations as principal in regards to the Heath & Safety Legislation? Property Maintenance Requirements? Do they need someone to respond to their tenants requests 24/7? Are they getting the best possible pricing from their service contract providers? For a free property health check report covering all these items call Jones Lang LaSalle Property Management Regan Simpson +64 9 914 9766 www.joneslanglasalle.co.nz I +64 9 366 1666 I +64 4 499 1666 I +64 3 341 8210 &RQVXOWLQJƒ)LQDQFHƒ/HDVLQJƒ0DQDJHPHQWƒ2XWVRXUFLQJƒ6DOHVƒ9DOXDWLRQV MARCH 2013 49 COLUMNISTS “This then increases the speculative nature of forecasting about conditions and events beyond the next year…a very difficult task and… a formidable task in this wildly fluctuating business era.” AUDITOR’S DILEMMA ASHLEY BURROWES FCA, JOHN KARAYAN AND ROBERT JINKENS IN THE US Concern about going concern An auditor plays a vital role in deciding whether an entity can remain viable and continue in business as a going concern. I n an effort to help the convergence of one US Financial Accounting Standard with its corresponding IASB standard, this article describes the expansion of the finite time horizon debate. This has been going on from when the US Financial Accounting Standard Board (FASB) Exposure Draft entitled Proposed Statement of Financial Accounting Standards: Going Concern (No. 1650-100) was issued October 9, 2008 until the ultimate standard revision in on November 7, 20121. (Although a new “Standard” was adopted, the FASB has yet to determine: (1) applicability to nonpublic entities, (2) further analysis of the nature of disclosures and its interaction with Management Discussion and Analysis (MD&A) for public companies, (3) guidance on how management’s plans should be distinguished and considered, and (4) effective date and transition.)2 The objective of the change was not only international convergence but also an attempt to allegedly remove investor confusion. Neither seems likely unless there is a clearer location of responsibility between parties internal, and those external, to the reporting organisation. DOUBLING DOWN FOR CONVERGENCE For years, US GAAP has required management to peer into a crystal ball beyond one year after the date of the financial statements in order to judge an entity’s ability to continue in business. Auditors have been held to the same standard. Now the crystal balling has been extended by the FASB prescribing … “as not to exceed a period of 24 months from the period end date”3 for management assertions in the financial statements. The FASB has effectively doubled the subsequent events period for management to consider in preparing assertions for inclusion in the annual financial statements. This is a challenge even in normal times, which is explicitly acknowledged by the FASB, eg: 50 MARCH 2013 This also highlights the source of a quandary US auditors face – double talk from different sides of the profession. This is a financial accounting standard, so auditors may still be able to rely on Auditing Section 341 (AU 341). This standard still requires the auditor to look only one year beyond the balance sheet date. The FASB explicitly recognised that its new going concern standard directly conflicts with AU 3414. (However, taking the position that Auditing Standard 341 controls this position likely would bring joy to those US attorneys who make a living suing accountants.) For decades the relevant US Auditing Standard No 59 (AU Section 341) The Auditor’s Consideration of an Entity’s Ability to Continue as a Going Concern provided the following demarcation line for reporting subsequent events: for a reasonable period of time not to exceed one year beyond the date of the financial statements being audited. In its commentary on the exposure draft, Ernst & Young identifies that AU 341 provided a bright line5 as the time horizon was set at “not beyond one year”. In its commentary, Deloitte’s research revealed that the Accounting Standards Board – a pre-1972 predecessor to the FASB – in arriving at the one year period was concerned about: • auditors being able to predict future events • significantly more speculation being required on conditions and events that may occur after 12 months • the availability of reliable information beyond a 12-month period and that few go beyond the 12-month period.6 The FASB’s Exposure Draft has not received the acclaim of the auditing profession in the USA. Among other things, auditor groups have overwhelmingly urged that it should be the responsibility of the management of the issuer of financial statements to prepare and defend financial statement assertions like “going concern”. This approach narrows the auditor’s responsibility down to attesting such assertions. For example, The New York CPA Society is on record as contending that: “… it is hard to distinguish a temporary decline in financial position from an ongoing negative trend [in the economy] that is expected to extend beyond one year from the balance sheet date.7” for a disclaimer about going concern status. We contend that the unprecedented and ongoing economic problems that have emerged over the past five years…”make it much more challenging for an [auditor] to assess a client’s circumstances and ability to continue as a going concern”9 without this moving of the goalposts out one more year. We further maintain that US investors should rely on the more prudent time period of one year as espoused in AU 341 notwithstanding the FASB’s efforts to extend the period to two years. The attempt at clarification is therefore a failure. Investors will likely be more confused than ever. GROWING CONCERN OVER GOING CONCERNS For some years in the USA some have believed auditors may be liable for either declining or not commenting on going concern issues in their audit report. The accounting profession time extension to not exceed a period of 24 months from the period end date could lead to increased claims on deepening insolvency grounds. DEEPENING INSOLVENCY The premise in this ambiguous term “deepening insolvency” is that a bankrupt client or related third party can recover damages from an auditor. So far the courts have been predisposed to favour the auditors if there is no evidence of “… specifics regarding the deficiency in the accounting and valuation work…”8 NEW ZEALAND The recent collapse of Mainzeal in New Zealand has given cause for concern about the plight of subcontractors and their rights regarding payments for work done and retentions, as well as the return of their tools of trade, plant and machinery. Mainzeal, not being a listed company did not have accessible financial statement data for external parties to assess going concerns or otherwise. This may be an example of how difficult it is to forecast in these times of turmoil. CONCLUSION We feel that the auditing profession in the USA, by falling in line with the convergence mania of the FASB, has compromised itself and potentially admitted to extending the potentially litigious playing field. It offers little consolation to know that not issuing a statement about going concern status could be more damaging to interested parties than issuing a caveat about going concern in the audit report, especially as the auditor has to provide substantive reasons The recent collapse of Mainzeal in New Zealand has given cause for concern about the plight of subcontractors and their rights 1 For an excellent history of the development of the new Standard, see fasb.org Note that the result was an amendment to the Accounting Standards Codification Section 205-30-05, et seq., rather than a distinct Standard. 2 fasb.org 3 FASB decision, page 4 Project Update “Going Concern” at : fasb.org 4 “Originally, the [FASB] Board undertook this project to incorporate AICPA Statement on Auditing Standards No. 1, Codification of Auditing Standards and Procedures, Section 341, “The Auditor’s Consideration of an Entity’s Ability to Continue as a Going Concern,” (AU Section 341) into GAAP.” fasb.org 5 Op cit. 6 Deloitte letter dated December 8, 2008 to Technical Director of FASB. FASB comment letter No. 21. 7 NYSSCPA letter dated December 5th 2008, to Technical Director of FASB. FASB comment letter No. 9. 8 Trenwick America Litigation Trust v. Ernst & Young LLP, 906 A.2d 168,204 (Del.Ch. 2006). 9 Iverson, M.J. (2009) “The Accountant’s Going Concern Evaluation” For the Defense, May, p. 31. John Karayan and Robert Jinkens are at Woodbury University’s School of Business in Los Angeles. Ashley Burrowes FCA is a visiting professor at Te Whare Wānanga o Awanuiārangi, Whakatane and a member of Ngā Kaitatau Māori o Aotearoa. MARCH 2013 51 COLUMNISTS Helping your clients to a happy new year The end of the financial year is the perfect time to build a closer relationship with your clients. I OPPORTUNITY TO ADD SUSTAINED VALUE t is a hectic time for the industry, with a deluge of client information and a range of new compliance information to work with, but the end of the financial year is also an opportunity to provide your clients with valuable advice that sets them up for success in the year ahead. This year has seen little in the way of significant compliance changes (see “Changes to observe”). While none of the compliance changes are in themselves significant, they highlight what an important time of the year it is to be focusing your clients’ attention on management of their accounts. For many, this is entirely straightforward. These are the business owners who spend much time focused on their operation, and use the accounting and reporting tools available to keep up with their compliance requirements. However, despite the complexity involved in business accounting, many businesses are still operating with pen and paper or in spreadsheets of often-dubious integrity. You’ll know them well. They’re the ones who provide their “accounts” late and incomplete, in a bulging folder, on a wellused disk, or even via shoebox. This end of financial year could be your best opportunity to move those clients into a new, and ultimately more empowering, way of working by taking advantage of the many accounting tools available. As you would know, over the past two years there’s been something of a quiet revolution in business accounting, with the release of several new cloud accounting products. These systems, like the browser-based MYOB LiveAccounts, are designed for 52 convenience, simplicity, and highly manageable cost – eliminating many of the barriers to business adoption. By enabling you to work in real-time with clients and their data, and automatic bankfeeds eliminating many of the common coding errors, moving businesses onto a cloud-based system will ensure an easier end to the financial year and a far more collaborative relationship. MARCH 2013 Businesses are increasingly seeing opportunity in the economic recovery, which comes after a recession that took far longer, and cut much deeper, than most expected The financial adviser’s role in the coming year is vital, as MYOB highlighted in the recent seminar series, Lessons Learned from the GFC, held in conjunction with NZICA and the New Zealand Institute of Economic Research (NZIER). Businesses are increasingly seeing opportunity in the economic recovery, which comes after a recession that took far longer, and cut much deeper, than most expected. This has compounded the common pressures businesses face, with perennial problems like cash flow, fuel prices and the competitive environment putting stress on local businesses. As NZIER’s study of three years of the MYOB Business Monitor highlighted, the opportunities for business in 2013 stem from a combination of sound business practices and prudent investment in people and systems – particularly in websites, online marketing and cloud computing. Your support for businesses as they navigate the recovery is going to be vital. And, as the reporting season is the one point when you can guarantee they will be in touch, it represents a solid opportunity to provide the advice that can add real and sustained value for your clients. One key area where business owners have a real weakness is in understanding how their business is performing relative to their peers. By providing access to benchmarking data you can help them make vital decisions about their performance and potential. At the same time, working with them on the development of a comprehensive competitive analysis can provide crucial insight into one of the significant areas where business owners feel exposed – setting prices and managing margins. While the economic recovery continues to be slow, many businesses face ongoing peaks and troughs in activity, placing further pressure on cash flow. Helping them understand the trends in their business could be an important part of the process you work through with them while reporting. Meanwhile, reinforcing that a solid set of books is the information financial institutions rely on when making overdrafts and other funding available can also help focus operators on good financial reporting. HELP WHEN YOU NEED IT The end of financial year is always going to be a period of intense activity for your business clients and your practice. For many, it can be a period that fills them with apprehension. By using the time to focus not only on sound business practices but also on the potential of their operation, your clients are far more likely to embrace the opportunity a new financial year brings and appreciate the tremendous value you offer. Your clients and your practice are not alone when it comes to navigating the complexities of the year’s end. MYOB invests considerable time and resources into providing more support from both our business and accounting experts over the period. We are standing by to help in whatever way we can. James Scollay is MYOB New Zealand executive general manager. CHANGES TO OBSERVE The annual end of financial year development program – a key element of MYOB’s partnership with the accountant community for more than 20 years – forms a core part of what we aim to achieve for accountants in practice. Every year, our development team works with Inland Revenue (IR) on compliance updates to the MYOB Accountants Office and Accountants Enterprise suites. The process takes up to three months and, depending on complexity of the changes, can involve substantial development resources from our local team. During the update period, our product experts comb line-by-line through the changing forms and fields, ensuring every element of the year’s legislative and reporting changes are captured in the system. They also run through a range of hypothetical test cases with IR before finally submitting the product for approval. This year, accountants shouldn’t expect too many changes in their Office or Enterprise products. There’s a new layout to the IR 10 form, the first time this has been changed by IR in around one decade, and we’ve been able to introduce the IR 215 form (Adjusting Your Income for Working for Families Tax Credits) into Accountants Office. We haven’t seen the raft of legislative changes in 2013 that we saw in past years. However, for clients managing payroll, the minimum contribution rate increase for KiwiSaver is something to be aware of. Other minor changes to this year’s payroll calculations that come into effect from 1 April include the ML and ML SL tax codes phase out and a change to the student loan repayment rate. For employers, MYOB has created a new micro-site at myob.co.nz containing a range of resources you can use to help guide such clients through compliance requirements. There’s also a broad spectrum of other helpful information, covering everything from recruitment and training to successful management. ing Upcom s Feature Showcase your products and services to 28,000 decision makers and business leaders. Be part of these upcoming features. April issue Fleet management The true cost of running a fleet and how to get the best value from your vehicles. Debt management Tips for reducing your exposure to late payers. May issue Office expenses Running an office needn’t be one overhead too many. Smart ideas for reducing your costs. Call Rosie Payne to talk about your best options: p: 09 917 5931 m: 027 491 3570 e: [email protected] MARCH 2013 53 COLUMNISTS GRAHAM HAMBLY IN THE UK Audit just not sexy There is a growing worry that audit is just not sexy enough for today’s partqualified accountants. T he latest International Accounting Bulletin global survey discovered that firms have no trouble recruiting staff, but what they can’t do is make them stay and want to be audit partners. Baker Tilly International CEO Geoff Barnes just didn’t know how to “stoke” young people’s ambition to become audit partners. He felt, despite the healthy remuneration, too few audit managers want to take the next step into partnership. The audit process is becoming more mechanical with the rise of international software, which in turn provides less chance for people to form their own opinions. This automation of audit is being forced by companies trying to reduce their costs but exacerbates the problem, providing little stimulation for younger staff. Regulators isolating the audit function has become another problem. Barnes believes the solution is to allow firms to offer audit and general business advice together. “I think that would be an attraction for young people,” said Barnes. Another senior member of the profession agreed that there are retention issues for the audit function. Keston International’s John Lisby felt there was a threat to global audit quality because people prefer to work in more exciting areas. NO LEGAL PRIVILEGE FOR ACCOUNTANTS By a vote of 5-2 the UK Supreme Court has ruled that accountants giving tax advice cannot claim protection from disclosure under the guise of legal professional privilege. The ancient principle of confidentiality still applies only to qualified 54 MARCH 2013 lawyers – that’s both barristers and solicitors. ICAEW CEO Michael Izza believes this current position is both unprincipled and anti-competitive as businesses “should be able to seek the best professional advice upon the same terms whether from lawyers, accountants or indeed other appropriately qualified professionals”. The ruling was made in relation to a dispute between HMRC and Prudential. Prudential had argued that accountants’ communications and advice should remain confidential when advising clients on tax law. BIG 4 TAKE IT ON THE CHIN “What really depresses me is you [Big 4 firms] could contribute so much to society and the public good and you all choose to focus on working in an area which reduces the available resources for us to build schools, hospitals, infrastructure.” This is what the Public Accounts Committee (PAC) chairman Margaret Hodge told the heads of tax from PwC, KPMG, Deloitte and Ernst & Young recently. Hodge felt that the firms’ tax divisions have become a £20bn business, which simply makes avoiding tax a new way of making profits. Worryingly she called for the Big 4 to be barred from working for the government while they still help companies “avoid paying their fair share” of the UK tax take. She said: “I don’t think people who give advice to cut the tax payable should be getting government business. Quite simple.” Ernst & Young’s John Dixon admitted that international standards were outdated and needed urgent reform because they allow online firms to pay much lower corporation tax than their rivals. His firm audits Google, Amazon and Facebook. PwC’s Kevin Nicholson said tax rules are just too complex and politicians need to make changes. E&Y CLEARED OVER LEHMAN The UK’s Financial Reporting Council (FRC) has decided that no action should be taken against E&Y or any individuals in connection with their conduct as auditor of Lehman Brothers International, Europe (LBIE). The executive counsel’s summary explains that LBIE was authorised and regulated by the Financial Services Authority. LBIE was permitted to handle client money and was obliged to comply with the FSA’s Client Assets Sourcebook (CASS) when doing so. LBIE went into administration on 15 September 2008. PwC were appointed administrators of LBIE. The administration identified a significant shortfall in the pool of money held on trust for clients, which should have been segregated and safeguarded in accordance with the rules set out in CASS. At the start of the investigation it appeared that LBIE failed to comply with the CASS rules in a number of respects; however, E&Y signed off their accountant’s report to the effect that LBIE was in compliance with CASS rules. One of the main areas of concern was whether the treatment of money LBIE received from affiliates, post MiFID, complied with CASS rules. Another important issue was whether money relating to LBIE Prime Brokerage clients required segregation. The FRC investigation reviewed E&Y’s audit files and hard copy documentation. The team also interviewed the E&Y audit team staff. The matter was then referred to an expert. Following this, executive counsel has decided that there is no realistic prospect that a tribunal would make an adverse finding against E&Y in the UK, or members within that firm. The FRC said the investigation will therefore be closed and no further action taken. YOU NEED BROAD SHOULDERS I don’t think people who give advice to cut the tax payable should be getting government business. Quite simple ~ Margaret Hodge PAC Chair Tomorrow’s CFOs will need to have broad knowledge across all areas of the finance value chain, from strategy to performance measurement, reporting, risk, assurance and compliance. A new report from the ACCA stresses finance leaders of the future will need these skills in order to be able to ask the right questions and ensure the businesses they work for are on the right track. ACCA CEO Helen Brand explained the research shows that recruiters are looking to appoint the complete finance professional, and seek out newly qualified accountants who have both the breadth and depth of skills. She stressed that more than 80% of the CFOs surveyed felt it was critical that their accountants understand the finance value chain and how it all fits together. Brand went on: “The finance team has to meet the challenges posed by a postcrisis global economy which is increasingly volatile, complex and competitive. Given the breadth of financial activities that finance leaders are now engaged in, it is hardly surprising that they are looking to recruit employees with a broad range of skills and understanding.” Due to these demands we can expect the future career path of CFOs to look quite different. There will be more mandated rotation through different parts of the function from retained finance through to shared services or global business services. International secondments on the CV, particularly in emerging markets, will carry greater value, and staff will need to be encouraged to take up roles outside the finance function. Graham Hambly is a British journalist and editor of PQ magazine. MARCH 2013 55 COLUMNISTS NEIL MILLER ON POLITICS Cabinet reshuffle puts the heat on Shearer Will David Shearer follow John Key’s bold approach to shuffling his nearest colleagues? E verybody knew that John Key had promised a Cabinet reshuffle in early 2013. However, what no one outside his innermost circle saw coming was the sheer breadth and depth of the changes announced on 22 January. Two experienced mid-ranking Cabinet Ministers were simply gone. There were no plum overseas postings or excuses about them wanting to spend more time with their families. Hon Phil Heatley and Hon Kate Wilkinson were rather unceremoniously dumped out of Cabinet, a move accompanied by a $116,000 a year pay cut. Agriculture Minister David Carter was very reluctantly moved to the Speaker’s Chair to replace Lockwood Smith. In their places, Minister outside Cabinet Simon Bridges got a promotion to sit at the big table and Nick Smith returned after some time in the dog box for an ethical lapse. The big winners were Senior Whip Michael Woodhouse, who became a Minister outside of Cabinet, and Auckland Central MP Nikki Kaye, who became a full Cabinet Minister just weeks before her 33rd birthday. Even normally well-connected Wellington insiders and experienced political pundits were stunned by the sheer brutality of the changes. The Prime Minister’s strategy appears to have been largely inspired by two Labour leaders – Helen Clark and David Shearer. Key witnessed first-hand the slow decline of the previous Labour government in its third term. A major factor in its eventual demise 56 MARCH 2013 was a reluctance to rejuvenate the Cabinet to any meaningful extent. A number of ministers held on well past their use-by dates and, consequently, almost an entire cohort of promising younger MPs never got the opportunity to build their profile and skills in Cabinet. Key is keen not to repeat that strategic mistake. Of course, while people always like getting promoted, those getting moved on or moved down tend to naturally fight back. Part of the reason that Clark was so conservative in her reshuffles was that senior Ministers were prepared to threaten revolt or even damaging by-elections. In some instances, Ministers were protected by powerful patrons or factions within the party. Key has chosen his sacrifices wisely. Both Heatley and Wilkinson expressed understandable disappointment about the decision but have acted impeccably since. There is no hint of grumbling, far less byelections. It is likely that both will leave Parliament at the next election and stand a fair chance of some prominent board positions if National holds onto power. Given the Prime Minister was looking to jettison some of the older heads in Cabinet, the loquacious Maurice Williamson would have been near the top of the list if it was based on merit. He was a Minister under Bolger in the 1990s and rarely hits the headlines these days – at least not for the right reasons. However, Williamson has consistently proved a thorn in the side of National leaders such as English and Brash so Key probably (rightly) assessed that Williamson would not go quietly. In fact, there is no record of Maurice ever doing anything quietly… Key appears to have one eye on the past (Clark) and one eye on the future (Shearer). Labour leader David Shearer got a lift in the polls late last year after acting decisively by demoting David Cunliffe for “disloyalty”. This reshuffle is Key’s way of reminding the electorate that he can be tough too. He is not all “smile and wave”. It’s also a clear signal to right-wing voters who feel Key has been too moderate and too nice for too long. With the likely demise of the Act Party and no obvious successor to it, Key wants to shore up support on his right flank. He will need every seat to keep a potential Labour-Greens-NZ First coalition at bay. This reshuffle is Key’s way of reminding the electorate that he can be tough too More importantly, Key is putting pressure on Shearer to match or even trump his bold personnel changes. Despite four years in opposition, Labour has still not yet fully emerged from under the shadow of the last Clark government and there is considerable grassroots and caucus pressure for new faces on the front bench. Shearer’s challenge is that strategist/hitman Trevor Mallard is unlikely to take any demotion nearly as stoically as Phil Heatley. There is no way Education spokesperson Nanaia Mahuta would go as quietly as Kate Wilkinson. Key knows this full well and will be aware that his move will heap pressure back onto Shearer. Ostensibly, Shearer has had a solid start to the year. Labour’s affordable housing policies have been popular and Shearer won the mandatory Leadership poll at the first caucus of the year. However, there are growing doubts about the figures behind the housing policies and persistent rumours that up to ten Labour MPs abstained on the leadership ballot – a significant dissatisfied rump in a caucus of just 34. Shearer’s promised reshuffle could prove a decisive moment in his bid to become Prime Minister in 2014. Neil Miller is a Wellington writer and contributor to National Radio’s The Panel. Tax Audit Insurance that actually works. For you and your clients. Since 2003 we have worked tirelessly to ensure Audit Shield is the very best Tax Audit Insurance there is. Whether it’s the broad policy, the seamless claims process or the assistance we provide to make it simple for you, we are never satisfied until you are. Call us today to find out why we’re No.1 in tax audit insurance. Call us today on 0800 001 299 No.1 in Tax Audit Insurance www.accountancyinsurance.co.nz MARCH 2013 57 COLUMNISTS JOHN HAYLOCK ON PUBLIC PRACTICE You can’t have it both ways Improve your business by a focus on throughput rather than chargeable hours. M y first Journal article was published exactly ten years ago in March 2003. That article summarised improvements made to business systems at the New Plymouth practice I used to work at – STRATAGEM (which has since merged with the local PwC office). These improvements were made as a result of running three client advisory boards where clients were asked what they liked and didn’t like about the practice. The article summarised several consistent client frustrations: • “We don’t like not knowing when our accounts are going to be ready.” • “We don’t like not knowing how big our bill is going to be.” • “We don’t like being charged exorbitant amounts of money for a simple phone call.” • “Partners are never available when I call and then take ages to get back to me.” Back in 2003 I noted these frustrations showed clients wanted more certainty – of price, delivery and availability (a theme explored in my book Absolute Certainty). As a result of identifying these issues, the key systems that were introduced at STRATAGEM were: • a four-week turnaround guarantee on annual accounts and a new workflow management system to allow the practice to meet that guarantee • fixed-price agreements, including free phone calls • categorising clients so that partners could dedicate more time to their most important clients • giving the team more responsibility and improving delegation procedures. This freed up partners to grow the business. 58 MARCH 2013 The core of these systems was focusing workflow management on providing quick turnaround or, put another way, on increasing throughput. The other improvements would have made little difference without first getting workflow under control. Improving workflow involved: • scheduling all known jobs through the year and allocating them to a specific team member. All known jobs were planned and matched with the capacity of a specific team member • estimating the volume of unknown work (ie new clients and new jobs that will occur during the year) and allowing for this unknown work in the plan • setting milestones for each job to help the team meet the targeted turnaround time • focusing day-to-day management on identifying and removing bottlenecks and on keeping the number of open jobs at a low level (say no more than five open jobs per team member). These ideas are now widely accepted and many practices have improved their job turnaround. But not every practice achieves results as good as we did at STRATAGEM. Accountancy practices are traditionally managed with a strong focus on maximising chargeable hours. This is something I prefer to call “busyness” rather than the more commonly used and quite misleading term “productivity”. If busyness remains your focus you have little chance of achieving a high level of throughput. That’s because the inevitable result of focusing on busyness is that a practice will have a large volume of jobs underway. Team members invariably find the easiest way to keep busy is to start more jobs rather than chase up started jobs that are held up somewhere. And the larger the volume of jobs underway, the slower the average throughput will be. The same thing happens on roads. As you put more cars on a city’s streets, the time for each journey increases. Initially most streets cope with increased car numbers reasonably well but for any city there comes a point where the situation gets worse quite quickly – we call this rush hour and when there are enough cars it leads to gridlock. Accountancy practices managed for busyness are in permanent rush hour and end up similarly gridlocked with jobs. A lot of time is wasted when this occurs. If busyness remains your focus you have little chance of achieving a high level of throughput On the other hand, if you focus on increasing throughput you will have to reduce the volume of jobs underway to produce the outcome you want. Fewer jobs mean each job can be completed in less time and with more certainty. The two goals of increasing busyness and increasing throughput are fundamentally incompatible. Ten years on from first writing about the benefits of increased throughput I am delighted by how many accountants have got the message. But I am equally frustrated by how many have also retained their counterproductive focus on busyness and have not got the results they could have. Ten years on, this is my message to the profession: You can’t have it both ways. Drop the focus on chargeable hours and instead focus solely on throughput. Provided you plan well and put good systems in place you will produce great results for you, your team and your clients. John Haylock is Practice Performance Manager at BankLink. 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T here is a surge of interest in the prospect of unstructured peer-to-peer lenders taking over the intermediary role of the gigantic trading banks in the matter of the transfer of money from those who have it to those who need it. The notion of the elimination of the trading banks, in matching up lenders and borrowers, is something of a funding revolution. And it could eventuate. The Bank of England’s director of financial stability, Andrew Haldane, believes that the “mono banking culture”, as he describes it, is drawing to a close and that a technology-powered regime will supplant the role of the monolithic trading banks. (Chartered accountants know that there is a temptation to overvalue and generally exaggerate the short-to-medium-term effects of a cultural and technology change. This is matched by a similar failing to appreciate the long-term impact of it.) There is a practical and imminent issue here. If the Bank of England believes that there is a strong chance of the major high street banks becoming disintermediated, taken out of the lending picture, then what form will the direct, technology driven, replacement model take? And what role will chartered accountants play in this new world that even now is nibbling around the outer edges of banking? For some answers here we can feel our way back through recent history. The mono banking culture can be traced to the 1970s when, in New Zealand especially, we saw the Australian banks start the process of assimilating the community lenders (building societies and savings banks). This was the time when the banks were comfortably into their computerisation era. As volume transfer traders they were easing themselves into the full cost-benefit resulting from their pioneering role as large-scale network IT early adopters. It is now that we discover a most curious thing. IT changed every other industry it touched for both the industry concerned and its customers. But banking remained unchanged. Indeed throughout this epoch of intense automation there has, 60 MARCH 2013 instead, been a constant need for the banks to maintain and even increase, their charges, in spite of massively and consistently improving their own economies of scale. In the 1970s, while the banks were tooling up with their shared clearing networks, the world of general office and professional administration was changing too. The first sector into automated administration was that of law. Legal offices were early adopters of word processing, as it was then known. Because of this it was widely believed, especially in the profession of law itself, that legal offices would dominate the sphere of IT consulting. Chartered accountancy held back. In time, word processing was subsumed by IT and chartered accountancy assumed the role of bedrock consultants in this eventual merged technology. Using that broad timeframe as a benchmark, we could find crowd financing and direct peer-to-peer lending with a solid foothold in financing by 2020. Looking into the crystal ball we can perceive the outline of this new world of disintermediated finance. It is a future for individuals and smaller companies – the ones most affected by the mono banking culture’s power of scale, but not benefitting from the economies of it. It is in the zone of small loans and borrowings that the chartered accountant seems likely to play a part. Again, we can look once again at our recent history. Until the deregulation era of the mid1980s much of the nation’s funding business had nothing to do with the banks. It was run by lawyers with funds held in trust and then allocated in the form of mortgages between willing lenders and willing borrowers. Any seminar on anything at all to do with management cannot be considered complete until someone reminds the assembled throng that the only certain thing in their future was change. So what is it that makes us so ardently want to believe that the high street banks and their lending practices are immune from it? The signs of change are now becoming visible. Peter Isaac is a financial author and commentator. NZICA PROFESSIONAL DEVELOPMENT CONFERENCES Running throughout the year, NZICAs conferences provide you SAVE THE DATE with access to in-depth knowledge, insight, and the chance to CEO CFO CONFERENCE 19 & 20 June, Auckland network with your peers. THE ACCOUNTANTS’ ONE DAY BUSINESS UPDATE 8.5 CPD HOURS 14 MARCH Viaduct Events Auckland TAX CONFERENCE 8 & 9 November, Auckland PUBLIC SECTOR CONFERENCE WOM<N IE BUSINESS FORUM 9.5 7 CPD HOURS 21 & 22 MARCH Amora Hotel Wellington PUBLIC SECTOR CPD HOURS ALL Early bird offer ends 11 March 4 APRIL – Stamford Plaza, Auckland 18 APRIL – Mercure Wellington, Willis Street ALL 8:30AM Calling all... New Practitioners DOING BUSINESS IN AUSTRALIA 7.25 CPD HOURS ALL 12 APRIL Heritage Auckland COURSE FOR NEW PRACTITIONERS 7 CPD HOURS 22 April InterContinental Wellington MARLBOROUGH-NELSON PRIMARY SECTOR CONFERENCE 9 CPD HOURS PUBLIC PRACTICE Early bird offer ends 17 March 12 & 13 April Rutherford Hotel Nelson CORPORATE Early bird offer ends 14 March Find out more or book your place today at nzica.com/conferences MARCH 2013 61 NZICA PROFESSIONAL DEVELOPMENT ROADSHOWS TRUSTS AND FINANCIAL ADVICE – ARE YOU EXPOSED? 3 CPD HOURS SAVE $50pp When you register three + people. 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Ashburton ................................. 23 May Nelson ......................................... 22 May Auckland CBD .......................... 15 May New Plymouth ........................... 9 May Auckland CBD – Repeat........ 27 May Oamaru ........................................ 4 June Auckland – Ellersile ............... 10 May Palmerston Nth ......................... 8 May Auckland – Nth Shore .......... 15 May Queenstown .............................. 7 June Bay of Islands – Kerikeri ........13 May Rotorua ..........................................1 May Blenheim ................................... 21 May Silverstream ................................ 7 May Christchurch .............................23 May Taupo ............................................. 2 May Dunedin ....................................... 5 June Tauranga ................................... 30 April Hamilton.................................. 15 May Gisborne .................................... 28 May Timaru .......................................... 4 June Invercargill ................................. 3 May Greymouth ................................24 May Wellington ................................ 31 May Lower Hutt ............................. 23 April Hamilton ................................... 29 April Whakatane .............................. 30 April Napier ....................................... 17 April Invercargill ...................................6 June Whanganui ................................. 8 May Masterton ................................. 30 May Whangarei ................................ 14 May Napier ......................................... 29 May ALL Auckland – CBD .................... 10 April Auckland – Ellerslie ................ 7 May Auckland – Nth Shore ........ 10 April Christchurch ..............................1 May Dunedin ...................................... 2 May Nelson ...................................... 24 April New Plymouth .........................9 April Palmerston Nth .................... 16 April Tauranga ..................................14 May Wellington ..............................19 April Whangarei .............................. 11 April nzica.com/evaa001 0800 4 NZICA nzica.com/gbpa002 0800 4 NZICA IMAGE MATTERS PEOPLE JUDGE OUR PROFESSIONALISM BY THE WAY WE LOOK TRACEY MURPHY has worked ALISON BREWER is a of hairdressing experience, first training then working in Tokyo and Yokohama, then spending the past seven years working on the Gold Coast and in Auckland. Tomo has achieved high recognition for his work, winning the Amazing Fantasia Hair Show competition in April 2012 in Queensland. professional freelance makeup artist with nearly 20 years experience in the beauty industry. She believes there are no real rules to the art of makeup, approaching each new face as a blank canvas. She considers an individual’s specific concerns and needs first, then “opens the door to the wonderful world of cosmetic colour play”. www.alisonbrewer.co.nz EMMA ATKINS, PROV CA, Accountant, William Buck Christmas Gouwland Limited, Auckland Downtown, cut five centimetres off the length and made long, low layers through to the ends to give big volume and wave. A side fringe softened the look of her hair around her face and complemented her features. He put in a full set of highlights, adding a lowlight of Emma’s natural colour. “The high and low lights were done with a finer weave and section to keep them looking natural and not stripy. We used a creamy colour to tone with to complement her skin tone and keep her skin looking bright.” This was followed by a Fusio dose ritual from Kerastase to provide concentrated strengthening and moisture. Kerastase’s Bain de force Shampoo and Ciment Anti Usure Conditioner were also used to help reinforce, resurface and repair. Before blow drying Emma’s hair Tomoaki applied Redken’s Argan 6 oil to nourish and protect the hair, then once dry he used Redken’s heat protecting product Iron Shape to style Emma’s hair into curls using GHDs. The look has been finished with the stylish but comfortable D.CO Peep Toe Wedge. Tracey recommends Emma continues to bring more vibrant, clear colours into her wardrobe and choose well-cut, fitted pieces that show off her great figure. Emma contacted Image Matters despairing about her tired looking work wardrobe, which she admits is a bit too casual. “Corporate clothing gets pretty expensive, so I mainly wear pencil skirts with plain tops and cardigans and flat shoes – a lot of black as it’s easy to mix and match.” com The company Emma works for recently merged with another firm, so she though that was a good opportunity thought crea a new, modern, professional to create look for herself. “We are in a professional industry so im it’s important to look the part as it re ects on the industry and your refl firm. It’s especially important when meeting with clients.” Emma describes her daily outfit choice as “a last minute throw together in the morning – whatever is clean and ironed” and has a number of items she mixes and matches. She wears simple makeup during the day, and either straightens her long hair, time permitting, or ties it back in a bun. She was looking forward to learning time-saver hair and m makeup tips. ““It’s always a bit of a last minute ru rush in the morning.” Hair Emma wanted to keep her hair long, but have an easy-to-maintain style and colour. TTomoaki, from Rodney Wayne 64 TOMOAKI ABE has 15 years for Robyn Mathieson for seven years and manages the Ponsonby store. She prides herself on creating a warm, welcoming, enjoyable shopping experience for customers. Robyn Mathieson supplies to boutiques nationwide and is available online. RObYNmathieson.co.nz MARCH 2013 Clothing Tracey says Emma has a great figure and was willing to try lots of new ideas. “Emma was initially attracted to subtle shades that she would normally wear, but we had fun exploring clearer, brighter colours. The turquoise, green, coral and royal blue in the Kaleidoscope print work so well on her.” Tracey chose the flattering Maypole Dress to show off Emma’s figure, with a gathered waist highlighting her waistline. This was teamed with the Indestructible Blazer in Sapphire from Robyn Mathieson’s Autumn/ Winter ’13 Collection “Diamond in the Rough”. “It’s tailored through the waist and is the ideal jacket to wear over dresses because of its fitted shape and cropped length. I love this piece as you can take it from work to play.” Makeup Alison used Smashbox cosmetics to create a sophisticated, daytime look for Emma, designed to bring out her best features – her eyes and her cheeks. She began by applying primer to Emma’s eyelids. “As Emma has concerns about dark circles we also perked up her under eye area with Smashbox’s Photo op under eye brightener, the perfect pick me up to brighten and lighten.” She says as Emma had a more pronounced brow area with slightly down-turned outer eyes she concentrated on enhancing her lash line, blending darker eye shadow shades from her lash line to her outer crease. Smashbox have specific colour palette for eyes and The Blue Eye shadow set offers a choice of six shades. “You can go from day and evening looks by simply adding a shade or two more at the end of the day.” Alison says using a primer is a key step Emma should include in her makeup routine, to ensure her cosmetics last throughout a long work day. “A primer assists in your make-up application and ensures your foundation will go the distance.” She also lightly dusted Smashbox Halo perfecting powder over Emma’s face and used it to contour her cheeks ready for blush and bronzer. She blended a warm, plum rose toned blusher and a bronzer to enhance Emma’s cheek bones, finishing the look with a warm, brown and pink toned lipstick to complement her outfit. Indestructible Blazer – Sapphire $365 Maypole Dress – Kaleidoscope $125 Need a makeover? Nominate yourself, or a worthy NZICA member, by sending a full-length "before" photo and reasons why you need a makeover to: [email protected] D.CO Peep Toe Wedge – Light Grey (now) $259 MARCH 2013 65 SHELF LIFE What's new in the library Business Information Librarian Kamala Bain takes a look at what’s new on the library shelves. Here is a selection of new items available from the library. To request, please contact Library and Information Services, email library@nzica. com or phone 04 474 7882, citing the item’s identification number. BUSINESS AND MANAGEMENT The 80/20 principle: the secret of achieving more with less by Richard Koch, 2nd ed, Nicholas Brealey Publishing, 2007 Highlights the 80/20 principle, ie the idea that 80% of results flow from 20% of causes. Discusses different ways in which the principle can be applied in a variety of business and personal contexts. Library ID: CA005274 CAREERS AND HR The brain-based boss: adding serious value through employee engagement by Terry Williams, Brookers, 2012 Applies five proven principles of brain science – self-awareness, mastery, autonomy, purpose and influencing others – to the task of effectively managing people in the workplace. Outlines practical strategies for each principle that can be used to motivate people and contribute to your own success. Library ID: CA005514 66 MARCH 2013 What color is your parachute?: A practical manual for job-hunters and career-changers, Ten Speed Press, 2013 Provides a practical workbook to help you translate personal interests into marketable job skills so you can find your dream job. Discusses resumés, networking, interviewing, salary negotiation and more. Includes a transferable skills grid to help you to discover which fields you’d most like to work in. Library ID: CA005522 COST ACCOUNTING Cost accounting fundamentals: essential concepts and examples by Steven M Bragg, 3rd ed, 2012 Describes the nature of cost accounting and the different methods used to value inventory. Discusses the contribution of cost accounting to product pricing and canvasses cost analysis methods such as direct costing, activity-based costing and constraint analysis. Considers how to collect cost-related information, the variability of costs under various circumstances and the cost of quality. Includes examples and review questions and answers. Library ID: CA005829 FRAUD AND FORENSICS Fraud: the counter fraud practitioner’s handbook edited by Alan Doig, Gower, 2012 Outlines fraud trends and costs, why people commit fraud and how various sectors approach fraud and financial crime. Analyses how fraud is investigated in a variety of contexts, including criminal and corporate, benefit, procurement, charity, insurance and employee fraud. Discusses specialist types of fraud, such as corruption, and the techniques used to investigate them. Canvasses ways to prevent fraud and the sanction options available, from disciplinary routes to criminal prosecution. Library ID: CA005823 Fraud smart by KH Spencer Pickett, Wiley 2012 Argues that one of the most effective ways to mitigate the growing threat of fraud is to make all staff “fraud smart” by providing them with comprehensive fraud awareness training. Provides a fivestage fraud smart framework and includes sections that focus on how to build a fraud smart toolkit. Library ID: CA005825 FEATURED BOOK ACCOUNTING CLIENTS What do accounting clients really want? by James Evangelidis, Thomson Reuters, 2011 Presents a series of interviews with 20 CFOs and managing directors in Australia. Canvasses issues such as what clients look for in accountants, preferred pricing models, INFORMATION TECHNOLOGY Microsoft Excel 2010: data analysis and business modeling by Wayne L Winston, Microsoft Press, 2011 Presents a “hands-on, scenario-focused” guide to Excel 2010, designed to help you answer business modelling and analysis questions. Draws on information encountered by the author in his consulting practice, or taught by him in an Indiana University MBA course. Includes practice problems at the end of each chapter. Library ID: CA005832 LEAN MANAGEMENT Lean for dummies by Natalie J Sayer and Bruce Williams, 2nd ed, Wiley, 2012 Provides a practical lean toolkit for organisations wanting to apply the philosophies and techniques of lean in order to minimise waste and maximise the effectiveness of resources. Includes advice on how to manage a lean organisation and demonstrates how to apply lean principles in different industries. Library ID: CA005276 examples of good and bad service and whether services such as audit and tax are seen as commodities or value-adds. Includes a short “view from the other side” at the end of each chapter. Library ID: CA005275 SPEED READING Work smarter with speed reading by Tina Konstant, Hodder Education, 2010 Provides a practical guide on how to develop speed reading skills. Uses the author’s unique five-step strategy which aims to empower you to read any text easily, “even when under pressure”. Library ID: CA005513 A more comprehensive list of new items can be found in The Informed Professional – Latest Articles and Publications, which is published monthly to the Library section of NZICA’s website, nzica.com/library RESEARCH METHODS METHO LAW AND LEGISLATION Personal Property Securities Act a conceptual approach by Linda Widdup, 3rd ed, LexisNexis, 2013 Provides a handbook to the Personal Property Securities Act 1999 (PPSA) for practitioners. Aims to provide insight into the PPSA that can be applied to real world situations. Includes New Zealand and Canadian case law, and references equivalent Australian legislation for comparative purposes. Library ID: CA005230 Research methods in accounting by Malcolm Smith, 2nd ed, SAGE, 2011 Provides a practical guide to conducting research in accounting. Discusses each step of the research process, from the development of a research idea to getting research published. Canvasses the core forms of accounting research – experimental research, surveys, fieldwork and archival research – and provides examples of each. Considers ethics in accounting research and the supervisorcandidate relationship. Library ID: CA005824 MARCH 2013 67 SHELF LIFE Latest readings – financial accounting and reporting Business Information Librarian Christine Busby highlights books and articles on auditing and assurance. To request any of these items or a specific subject search, contact Library and Information Services. Email: [email protected], or phone 04 474 7882, citing the item’s identification number or your topic of interest. BOOKS Financial accounting: a New Zealand perspective by Murray Smart, Nazir Awan and Richard Baxter, Pearson 2012 This book focuses on the practical aspects of intermediate financial accounting through the application of New Zealand International Accounting Standards (NZ IAS), complemented by a discussion of the underlying theory. Includes topics such as environmental and social responsibility accounting, accounting for business combinations, and accounting for liquidations and receiverships. Intended primarily for accountancy students in their second year of study. Library ID: CA005850 Accounting at work: in business, government and society by Stewart Lawrence, Howard Davey and Mary Low, 5th ed, Pearson 2012 Introduces business, commerce and management students to the way accounting information is used to solve problems and “to structure problems so they can be solved”. Provides broad coverage of financial and management accounting, and discusses the use of accounting by business owners, investors, creditors, government employees and other stakeholders. Library ID: CA005851 Comparative international accounting by Christopher Nobes and Robert Parker, Pearson 2012 Provides an overview of comparative international financial reporting and 68 MARCH 2013 considers the reasons for the major areas of difference between countries. Examines international differences between the US, China, France, Germany and Japan. Discusses the foundations of International Financial Reporting Standards (IFRS) and compares IFRS with generally accepted accounting principles (GAAP). Examines key issues such as harmonisation and political lobbying. Considers the special accounting problems of multinational companies. Includes chapter summaries, questions and answers. Library ID: CA005341 CFO fundamentals: your quick guide to internal controls, financial reporting, IFRS, Web 2.0, cloud computing, and more by Jae K Shim, Joel G Siegel and Allison I Shim, John Wiley & Sons, 2012. A practical working guide for CFOs that covers the major areas of corporate financial management and accounting. Presents guidelines for evaluating proposals and for analysing and measuring operations, and provides tips for preparing necessary reports. Contains approaches and techniques for understanding and solving problems in areas such as financial reporting, cost management and IT systems, financial planning and budgeting, risk management and continuity planning, taxation, and mergers and acquisitions. Library ID: CA005715 i Also available as an Ebook Financial accounting for dummies by Maire Loughran, Wiley Publishing, Inc, 2011 Examines the basic concepts, terminology, and methods of accounting and explains the coursework, certifications, and career options available for certified public accountants. Library ID: CA005830 Winning CFOs: implementing and applying better practices by David Parmenter, John Wiley & Sons, Inc 2011 Presents ideas for CFOs, controllers and corporate accountants who are looking to improve the performance of the finance team. Discusses rolling forecasts, annual reporting and how to manage accounts receivable and payable. Includes a number of templates and checklists. NOTE: Available as an Ebook. Go to nzica.com/library and click on “Search and view ebooks” to access. Library ID: CA004782 Advanced financial accounting: an international approach by Jagdish Kothari, Elisabetta Barone, Prentice Hall 2011 Aims to provide a consolidated and simplified reference tool for the application of International Financial Reporting Standards. Library ID: CA004473 Financial accounting: an international introduction - 4th ed Essex, England: Pearson Education 2010 Discusses financial accounting that is non-country specific. Utilises International Financial Reporting Standards (IFRS) as a framework to explain key concepts and practice. Intended for those with little or no previous knowledge of financial accounting. Library ID: CA005722 ARTICLES A review of the role of financial reporting in the Global Financial Crisis, Australian Accounting Review 60(22), January 2012 Reviews the recent literature that examines the performance of financial reporting during the Global Financial Crisis. Library ID: CA004949 Measurement in financial reporting by Geoffrey Whittington, Abacus 46(1) March 2010 Report from the European Accounting Association symposium on the foundations of accounting measurement. Considers the pros and cons for a single measurement basis in accounting, arguing that markets are imperfect and incomplete and that ideal unique market prices are therefore not always available. Library ID: 33251 Ten years of IFRS: practitioners’ comments and suggestions for research by Philip Brown And Ann Tarca Australian Accounting Review 22(4) December 2012 Aims to link the findings of academic research with comments from practitioners about whether the anticipated benefits of IFRS adoption are being realised. Includes suggestions for future research. Library ID: CA005257 0800 223 729 Ace Payroll for New Zealand employers. A few words on statements, CA Magazine 145(2) March 2012 Discusses what investors and other stakeholders look for, like and ignore in financial reports. Library ID: CA004575 The rise of pro-forma reporting by Sue Malthus, Liz Rainsbury and Carol Hart, Chartered Accountants Journal 91(2) March 2012 Argues that New Zealand directors and managers are commonly choosing to provide extra reporting information by reporting adjusted profit figures (proforma), because IFRS accounting standards do not give an accurate representation of company performance. Examines the reporting of adjusted profit figures of 40 listed companies post IFRS adoption. Library ID: CA005117 www.acepay.co.nz Try it for free Take control on pay day with easy low cost software and great help desk support. MARCH 2013 69 QUALITY ASSURANCE Trusted advice There are a number of things to consider to ensure trusts are administered well and litigation risks are minimised. BY ROBERT MANKTELOW CA T he Law Commission has published six papers in respect to its review of the Law of Trusts, including most recently the paper (IP31) Review of the Law of Trusts: Preferred Approach. The Commission’s work is focused on reviewing the Trustee Act 1956, Perpetuities Act 1964, Charitable Trusts Act 1957, trust law generally, and trustee companies legislation. Many of our members provide services to trusts and/or are themselves trustees, settlors or beneficiaries of trusts. Whatever amendments occur to the law surrounding trusts, good administration and common sense risk management is never likely to go amiss. To this end, I share with you another excellent article written by Chris Worth CA. GREAT EXPECTATIONS There appears to be a high risk of litigation in future as a result of poorly administered trusts. In this connection the topics below are worthy of consideration. These points may be just as relevant when discussing trusts with clients, advising client trustees, or for trusts where you act as trustee. INDEMNITIES AND ENGAGEMENT LETTERS In respect to new appointments as a trustee you should ensure you obtain a deed of indemnity from the settlor(s) which provides some protection against any liability arising from the appointment. Most legal firms have these documents available for professional trustees. Some accounting firms now require their fellow trustees to provide them with a letter of engagement which is intended to confirm that they have read and understood the trust deed, that they will at all times act in 70 MARCH 2013 the best interests of the beneficiaries and that they have no conflicts of interest. They are also asked to confirm that they will provide an indemnity for any liability which may be incurred by the professional trustee and that they will not make any important decisions affecting the trust without the prior approval of the professional trustee. SECURITY OF ADVANCES BY TRUSTS When trusts make advances to other (often related) parties, trustees must consider securing the lending, and this should be standard procedure in all cases where partners of the firm are trustees. This may include securing overdrawn beneficiaries’ accounts. This may not be appropriate in all circumstances, but in that case a decision not to require security should be formally recorded, with reasons as to why this is deemed to be in the interests of the beneficiaries or in furtherance of the trust’s objectives, and why security is considered unnecessary. Overdrawn current accounts may be considered “secured” by future distributions, for example, but remembering the trust is likely to be a discretionary trust. If there is any element of commercial risk loans should be secured, or an indemnity for the independent trustees sought from the family trustees. In extreme cases, a difference of view could prompt the resignation of an independent trustee. Advances to companies should be secured by way of registered security, giving the trustees the power to appoint a receiver if necessary. Advances to individuals, partnerships or other trusts should be secured by security registered on the Personal Property Securities Register (PPSR). If it is considered security is not necessary, there should be a trustee minute approving the loan, giving the reasons. INVESTMENT STRATEGY Minutes often include a resolution that the trustees have reviewed the investments held and consider them appropriate. Trustees should document a periodic review of the assets held by trusts and the reasons for holding them in the context of each trust administered. An investment strategy document should be drawn up showing how these assets meet the needs of the trustees, the wishes of the settlor (if expressed) and the interests of the beneficiaries. This could be as simple as a one-line consideration of assets held for asset protection, or more complicated where significant assets or other investments are held. This is particularly so where the trust holds assets that trade (family business) or the trust trades in its own right. The same document can be used to resolve apparent conflicts of trustees’ duties, such as the duty to earn an income (from the family home). The provision of other benefits (shelter and accommodation) to the beneficiaries means the interests of the beneficiaries are considered although no income is earned. OTHER MINUTES Major transactions should be minuted when they occur. If this is an investment transaction the minutes should be along the lines indicated above, with the purchase or sale being considered in light of the trust’s overall investment strategy and how the proposed transaction is in the interest of the beneficiaries. All distributions must be minuted. Consideration should be given to documenting YOUR QUESTIONS Where there is any element of commercial risk loans should be secured, or an indemnity for the independent trustees sought from the family trustees After reading last month’s article “Fit for purpose”, Bev Crawford ACA asked for clarification about the Statement of Accounting Policies. Robert Manktelow replies: “Where trusts are simple passive trusts such as in the example in the query (a trust holding the family home as the only asset) then the special purpose financial reports may be prepared for the use of the trustees only. “The simplest passive trust may not be a taxable entity. Appropriate reporting may in fact be single entry memorandum accounts of the house introduced, and any loan back to the settlor arising. Even when gifting has taken place (but in this case the trust should be registered for tax purposes and filing nil tax returns) a memorandum entry recording the reduction of the liability by way of gift would suffice. This would be a special purpose report prepared solely for the trustees, using historical cost to record the asset introduced. “Equally, such a trust could prepare double entry accounts. The general accounting policy note would read similarly to that above. “One other point: if the beneficiaries occupy the home and pay all the outgoings as consideration, this fact should be formally approved by the trustees by way of minute.” the rationale behind unequal distributions to beneficiaries, if these occur, and how these are of benefit to the beneficiaries concerned. We appreciate that the terms of the trust make distributions entirely at the discretion of the trustees. Documentation relating the distributions to the needs and requirements of the beneficiaries may prove useful in the event of a challenge mounted by a disgruntled beneficiary sometime in the future. RESIGNATION OF TRUSTEES The retiring trustee must advise Inland Revenue (IR). As IR is not a party to any limitation of liability clauses in the Deed, and will not know of changes of trustees unless advised, you need to advise IR of any changes in trustees, particularly the resignation of a professional, independent trustee. Such notification is made under the Tax Administration Act. There is a case in which IR claimed unpaid GST from a retired trustee (who had ceased to be a trustee five years prior to the events taking place). Trusts registered for GST are higher risk than those that are not. IR can look to the MARCH 2013 71 Win the new job and a holiday on us With nearly 20% of 2013 behind us you may already feel like you are treading water. But it is not too late to make 2013 your year of change. NZICA SmartMove is your recruitment tool designed specifically to help NZICA members. Right now when you register your CV with SmartMove not only will you be the first to hear about exciting new accounting roles in a myriad of industries, but if you’re placed in a new role you’ll also have the chance to win one of three Air New Zealand Mystery Breaks*. Some of the roles available through SmartMove are listed below. To apply simply email your CV to Marie August or call me directly on 04 913 9088. If you are considering options further afield, Contact Singapore is running a free networking and information session in Auckland on 30 April. Topics will include key growth industries, jobs available, accommodation, work visas and lifestyle. Registration is required and can be done at contactsingapore.sg/welcome_session. I am here to help so please get in touch if you have a role to fill, or you need some advice on your next move. Grant Thornton Manager – Privately Held Business (Business Advisory), Christchurch Competitive remuneration package for a team player who is intellectually curious and motivated to contribute to Grant Thornton’s business success. WHK Associate Principal – Tax Consulting, Hawkes Bay Enjoy the excellent training, technology and amenities this large international firm offers while savouring the flexibility and fun culture of a medium sized practice – it is the best of both worlds. Senior MS Dynamics Consultant, Christchurch Bring your skills as a solutions focused project manager with a strong financial background and join a great company with a lot to offer. Staples Rodway Director/Associate Director – Business Advisory, Auckland Join this successful business that is based on innovative thinking and get the opportunity for professional growth, high-calibre people and access to worldwide resources through the Baker Tilly International network. Wakatu Financial Controller, Nelson Gain great exposure to a diverse business portfolio within primary industries, commercial/residential property market and FMCG sectors. Staples Rodway Audit Intermediate/Senior, Auckland CBD If you enjoy building and maintaining relationships, have excellent communication and systems skills, this is the role for you. Grant Thornton Senior Accountant – Privately Held Business (Business Advisory), Christchurch This is a role where you can really make a difference to the business, your team and the clients. BDO BAS Senior Accountant, Takapuna Progress your career in a company that will help you achieve your goals and aspirations. Greentree Financials Product Manager, North Shore This is a unique opportunity to be involved with a world leading product on an exciting web development project. NZ APS Database Controller, location flexible Bring your energy, drive, strategic thinking and ability to inspire others, and challenge the norm. You will oversee the planning and implementation of any APS upgrades, enhancements and developments. Chartered Accountant, Timaru Maximise your true potential and excel in this new and vibrant accounting and advisory business. BDO Audit Senior Accountant, Auckland CBD Progress your career in a company that will help you achieve your goals and aspirations. BDO BAS Senior Accountant, East Tamaki Auckland This unique role will encompass a number of disciplines including accounting, consulting and tax return work. You will help to grow new clients and build your own networks. Check out nzica.com/smartmove to see all the current roles available. To apply call Marie August on 04 913 9088 or email your CV to [email protected]. Marie August Recruitment Manager, NZICA SmartMove *Offer valid till 30 April 2013. Terms and conditions apply. See website for full details. Make your next career move a SmartMove. Find more roles, apply or register your CV now at www.nzica.com/smartmove. Candidates looking for a career change register now at www.nzica.com/smartmove. Employers needing qualified accountants contact [email protected] or call 64 4 913 9088. Why health insurance is important One of the things we take for granted is continued good health, and the Kiwi “She’ll be right” attitude is the only health plan many of us have in place. That’s where Accuro Health Insurance can help. With health insurance, you don’t need to take your chances on a public waiting list for elective treatment or pay for the full cost of health care yourself. By choosing the protection of health insurance, you have faster access to a wider range of treatment options. Protecting you and your family has never been easier. After all, we’ve been taking care of New Zealanders for over 40 years. Call us on 0800 222 876 or visit our website for a free quote at www.accuro.co.nz ACC5579 CLASSIFIED ADVERTISING We’re experts p in tax. We are an established practice with a strong client base wishing to appoint an Audit Partner. This will suit an experienced Senior Audit Manager or Partner with access to equity capital to purchase a partnership interest &RQÀGHQWLDOUHSOLHVWR B638 NZICA P O Box 11-342 Wellington daniel hunt dha AUDIT PARTNER AUCKLAND & associates Submit your tax question now! Visit dhatax.co.nz be seen here The Chartered Accountants Journal reaches around 25,000 business professionals in NZ and 4,000 worldwide To book classified advertising space please contact Rosie Payne [email protected] 09-917 5931 International Membership $Q,QWHUQDWLRQDODIÀOLDWLRQFRPSULVHGRIOHJDOO\ LQGHSHQGHQWÀUPVLVVHHNLQJSURIHVVLRQDO ÀUPVLQ1HZ=HDODQGWRMRLQLWVH[SDQGLQJ PHPEHUVKLS5DQNHGLQWKHWRSDFFRXQWLQJ JURXSVZRUOGZLGHZHGHVLUHDÀUPWKDWRIIHUVIXOO service capabilities. The aims of the organization DUHWRPD[LPLVHRXUFOLHQWҋVEXVLQHVVDQGSURÀW opportunities, to service clients world-wide, and to broaden the scope of our professional VHUYLFHV7KHPHPEHUÀUPV'LUHFWRUVZLOOKDYH the opportunity to meet international accounting ÀUPVWKHRSSRUWXQLW\WRVKDUHORFDOVNLOOVDQG NQRZOHGJHGHYHORSFDUHHUSDWKVSURYLGH H[SRVXUHWRWKHÀUPHQDEOH\RXUFOLHQWҋVQHHGV WREHVHUYLFHGZLWKFRQÀGHQFHDQGWKHDELOLW\WR mentor your directors, staff and clients. $OOLQWHUHVWHGSDUWLHVVKRXOGHPDLOWKH$VLD3DFLÀF&R&RRUGLQDWRUDWLQWHUQDWLRQDOPHPEHUVKLS#JPDLOFRP 76 MARCH 2013 be seen here The Chartered Accountants Journal reaches around 28,000 business professionals in NZ and 4,000 worldwide To book classified advertising space please contact Rosie Payne [email protected] 09-917 5931 WELLINGTON Centrally located with a fantastic view over Wellington Harbour, the Wellington Conference Centre features a variety of rooms available for hire. All rooms have natural lighting and have been architecturally designed with a contemporary feel. Accommodating up to 110 people, the centre is ideal for a variety of corporate events, from small meetings to all-day workshops, seminars and after-work cocktail functions. CONTACT: The Conference Centre Manager on 04 474 7896 or [email protected] or complete a booking request online at www.nzica.com/wellingtonconferencecentre MARCH 2013 77 REAR VIEW IR’s view of your satisfaction Are our tax agents satisfied? Results from Inland Revenue. BY DR GAIL KELLY R esults from the NZICA Tax Management Inland Revenue Satisfaction survey formed the basis of an article in last month’s Journal. NZICA invited Inland Revenue (IR) to comment in a complementary article. This article outlines the results for tax agents from IR’s Customer Satisfaction and Perceptions Survey, findings from the Disputes Process Evaluation, and shares the types of research that many of NZICA members willingly participate in. IR’S PERSPECTIVE IR measures satisfaction of services across all its customer groups, including tax agents. As well as services delivered via traditional channels (voice and correspondence), measurement now also includes satisfaction with a range of online services. The two measures differ as a good online service has unique qualities. We commission Colmar Brunton to conduct the survey on a continuous basis with analysis of the data published quarterly1. Each year we survey 4,000 “recent contact customers” and 1,500 from the general public – in the 2012 calendar year this included 484 tax agents. A summary of some of the questions in the survey is presented in the following section. The graphs show the results over the last seven quarters (June 2011 to Dec 2012). 78 MARCH 2013 Figure 1 opposite shows the overall satisfaction of tax agents with Inland Revenue’s service for both voice and online channels. IR has put considerable effort into making access via online channels easier for all our customer groups and it is pleasing to see that satisfaction with our online services is consistently higher than traditional channels. Drivers of fluctuation in levels of tax agents’ satisfaction for the voice channel include consistent advice, accurate information, accessibility and being kept informed of progress. In contrast, online satisfaction is driven by ease of access, and being able to find and do things without having to ask. For online services, one area of dissatisfaction is broken links on the website. IR also measures whether service meets expectations (figure 2). The September 2012 quarter shows some of the lowest results over the last two years, but it is good to see the latest results (December 2012) show considerable improvement. Likely drivers of this are the significant increases in the proportions of tax agents who “strongly agree” that staff are personable and knowledgeable, and that they were happy with IR’s accessibility. As IR carries out its transformation agenda, it will change the way we deliver services. A key reason why tax agents contact us is to obtain information. In the article “Inland Revenue service – are you satisfied?” published in February, it was good to see in the NZICA survey results an improvement in getting information from IR’s website. In the IR survey we measure perceptions of the quality of information obtained through online means, including the website (see figure 3). Similar to the NZICA survey, we also see an increase in satisfaction with the quality of information accessed online. IR also tries to ensure that the information we provide is consistent across the different channels – voice, correspondence and online. This is a challenging task as multiple factors impact on this consistency such as timing, staff competency and technology. The proportion of tax agents who say they received consistent information and advice has fluctuated between 64% and 80% over the past seven quarters. Achieving greater consistency will continue to be a focus for IR. Research has shown us that customers see considerable benefits in being able to interact with IR in a digital or online environment, including convenience and speed. Continual improvement of our online channel continues to be a strategic focus for IR. In our survey we test the statement “I was satisfied with the amount of time it took to find or do what I needed on IR’s website” as one of the measures of how well we are doing in this regard (see figure 4). It is pleasing to see in the December 2012 results that tax agents’ satisfaction with time taken to do things has returned to previous levels. Transition periods or customers getting used to change in this environment can cause fluctuation in results. An important component for a good relationship between tax agents and the tax administration is trust. As seen in figure 5, our results show tax agents’ trust in IR is relatively consistent over time. The highest trust levels are in the FIGURE 1: TAX AGENTS’ OVERALL SATISFACTION – VOICE AND ONLINE CHANNELS One of the key points to emerge from the evaluation was the need for early engagement between taxpayers and IR FIGURE 2: MEETING EXPECTATIONS OF SERVICE FOR TAX AGENTS – VOICE AND ONLINE CHANNELS confidential treatment of information (never below 90%) and in IR keeping its promises (between 86% and 95% over the past seven quarters). The area where agents have lowest trust relates to IR admitting responsibility for mistakes (ranging from 66% to 73%). That is an area we need to keep working on. MARCH 2013 79 REAR VIEW EVALUATING OUR DISPUTES PROCESS FIGURE 3: TAX AGENTS’ PERCEPTIONS OF One issue raised by the NZICA article (“Inland Revenue service – are you satisfied?”, February Journal) was the disputes process. In 2012, IR commissioned an evaluation of the disputes process. The purpose was to examine whether the changes introduced in 2010 had encouraged the early resolution of disputes, reduced the proportion of disputes going to courts, and whether IR had improved in meeting the disputes process timeframes. The evaluation involved: • examining 241 disputes cases before and 175 cases after the administrative changes were put in place to compare and review the progress of these two groups through the different stages of the process • interviewing 20 taxpayers who had been in a dispute with IR since April 2010, 15 tax professionals who had advised and represented clients undergoing a dispute, and 10 IR staff involved in the process. QUALITY OF INFORMATION – ONLINE The findings indicated that the initial impact of the administrative changes, at this early stage, has been mixed. We found that: • the total number of disputes cases had decreased • more cases had been resolved before reaching the conference stage • there were some improvements in timeframes across the process • we have improved the time it takes to make adjustments, but in some cases their clarity and quality had not improved, as seen in NOPAs (notices of proposed adjustments). The facilitated conference was seen by taxpayers, tax professionals and IR staff as the most significant positive change in the process, especially due to the skills of the IR facilitators • taxpayers had a wide range of experience and understanding of the process, but most believed their issues could have been resolved in free and open discussion with IR early in the process • most taxpayers were involved in disputes because they wanted to defend or clarify their tax position – the value of the dispute does not appear to influence their perceptions and experience of the process • similar to the NZICA survey, disputes were found to be expensive, time consuming and stressful for many taxpayers and this does influence taxpayers’ decisions whether to proceed with a dispute. One of the key points to emerge from the evaluation was the need for early engagement between taxpayers and IR. An emphasis on early engagement before the disputes process will enhance taxpayers’ access to justice through clarifying understanding and positions, and finding resolution before views get entrenched and costs escalate for both taxpayers and IR. This will be a continuing focus for IR. RESPONDING TO THE RESULTS We conduct research so that we can use the findings to help and improve our decision making. In this regard it is worth mentioning some of the changes that IR has invested in, both to service delivery and to maintaining and enhancing our relationship with tax agents. The tax agent web service (B2B) is live and IR is currently working on the optimisation of this product. This requires technological 80 MARCH 2013 FIGURE 4: TAX AGENTS’ SATISFACTION WITH FINDING AND DOING THINGS ONLINE FIGURE 5: PERCEPTIONS OF TRUST IN IR – TAX AGENTS expertise and is a focus for our Software Developers Unit and IT more generally. IR has maintained investment in the relationship with our tax agents over a long period of time and we continue to receive excellent feedback about the relationship that agents have with their account managers and community compliance officers. In addition, IR supported the NZICA roadshows throughout the country – we had the right people available (investigations and community compliance) to assist in updating on topical issues for agents. As mentioned, IR has made changes to the disputes process. In particular, the facilitated conference process, run by trained and competent IR staff, is having a very positive impact. We know that in our peak seasons the time taken in account review, to complete correspondence, or provide refunds from our review processes can slow down. This is, however, counterbalanced by providing focused service through the tax agents’ line and through our account managers. TAX AGENTS’ PARTICIPATION IN OTHER IR RESEARCH IR invests in research and evaluation not only to underpin decisions related to service delivery, but also to design effective interventions to improve compliance behaviour, and to better understand attitudes of our customer groups. The views and opinions of tax agents are frequently sought and included in the reporting of this work. The input of tax agents is invaluable. In addition, IR has recently completed 16 regional profiles of New Zealand, which include sub-profiles of tax agent linkages across entity types2 and tax types3. These profiles are providing a very valuable picture of the unique characteristics of different regions within the country and we plan to publicly release them in 2013. Our research shows us that taxpayers who are linked to a tax agent are generally more compliant in meeting their tax obligations, and IR values the role tax agents play in New Zealand’s tax system. Measuring levels of satisfaction in the way we deliver services to tax agents and acting on that feedback remains important. We would also like to thank all those tax agents who have willingly given their time to participate in our research and sincerely hope you will continue to do so in the future. One of the key points to emerge from the evaluation was the need for early engagement between taxpayers and IR 1 We report on net satisfied which is 3-5, very satisfied 4-5, and dissatisfied 1-2 on a 5-point likert scale. 2 Companies, partnerships, sole traders, trusts etc 3 GST, PAYE, income tax etc Dr Gail Kelly is IR’s National Manager Research and Evaluation. [email protected] Tax a vailab le from 2008 ww w.tax fi nanc New Zealand’s best value tax pool since 2007 For a c on ho ompetitive w the q chang uote or m ore in es co forma Call u uld b enefit tion s on email your 09 95 us at clients 0 conta 3515 : ; or ct@ta xfina nce.c o.nz e.co. nz MARCH 2013 81 Chained To Server Upgrades? 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