Transcription Desktop - Vianeta Support Center
Transcription
Transcription Desktop - Vianeta Support Center
Transcription Desktop MT User Guide Version 4.6 Copyright © 2000 - 2004 Vianeta Communications all rights reserved This manual contains Vianeta trade secrets, and is intended solely for use by Vianeta customers. Any unauthorized distribution or reproduction is strictly prohibited. Recipients of this document agree that all information contained herein is of a confidential nature; that they will treat it in a CONFIDENTIAL manner, and that they will not directly or indirectly, disclose or permit their agents or affiliates to disclose any information without prior written consent of Vianeta Communications. Information in this document is subject to change without notice and does not represent a commitment on the part of Vianeta Communications. Vianeta Communications 694 Tasman Drive Milpitas, CA 95035 USA Support: 888.848.6382 Tel: 1.866.VIANETA Fax: 1.408.519.2210 www.vianeta.com Documentation comments/questions: [email protected] This document is provided for informational purposes only. Please report any errors herein to Vianeta. Vianeta does not provide any warranties covering and specifically disclaims any liability in connection with this document. Table of Contents Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . 1 Vianeta Enterprise Software for Healthcare . . . . . . . . . . Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . Vianeta Toolbar. . . . . . . . . . . . . . . . . . . . . . . . Edit Preferences . . . . . . . . . . . . . . . . . . . . . . . Accessing the Edit Preferences Screen . . . . . . . . . . . The Common Tab. . . . . . . . . . . . . . . . . . . . . Auto Spell Check on Close . . . . . . . . . . . . . . Show Borders . . . . . . . . . . . . . . . . . . . . . Prompt before Signoff. . . . . . . . . . . . . . . . . Show Navbar while Editing . . . . . . . . . . . . . . Check for End of Dictation before Signoff . . . . . . . Start Word Expander on Startup . . . . . . . . . . . . Show Network Error Dialog . . . . . . . . . . . . . . Show Toolbar Text Labels . . . . . . . . . . . . . . Update Data . . . . . . . . . . . . . . . . . . . . . Prompt to Add Attending Physician . . . . . . . . . . Display Information When Adding Attending Physician Rewind/Forward Speed . . . . . . . . . . . . . . . . Backspace Time . . . . . . . . . . . . . . . . . . . The HTML & VUE Editor Tab . . . . . . . . . . . . . . Auto Save Documents. . . . . . . . . . . . . . . . . Interval . . . . . . . . . . . . . . . . . . . . . . . . Configuring Short Cut Keys . . . . . . . . . . . . . . Transcription Default Keyboard Shortcuts . . . . . . . The MS Word Tab . . . . . . . . . . . . . . . . . . . . Embed Word Documents . . . . . . . . . . . . . . . Server URL . . . . . . . . . . . . . . . . . . . . . . . . Foot Pedal Preferences . . . . . . . . . . . . . . . . . . Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . Returning Jobs on Log Out . . . . . . . . . . . . . . . . Proprietary & Confidential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 . .5 . .9 . 13 . 15 . 15 . 16 . 16 . 16 . 16 . 17 . 17 . 17 . 18 . 18 . 18 . 18 . 18 . 18 . 19 . 19 . 19 . 20 . 20 . 22 . 23 . 24 . 24 . 25 . 33 . 33 Page i of viii Vianeta Transcription Desktop 4.6 MT User Guide Chapter 2: Getting Jobs . . . . . . . . . . . . . . . . . . . . .35 Adding a New Job . . . . . . Accessing Add New Job . Physician Search . . . . . Choosing Job Information . Downloading a Job . . . . . . Opening a Job . . . . . . Online Mode and Offline Mode Going into Offline Mode . Going into Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3: Transcribing Jobs - Overview . . . . . . Job Explorer . . . . . . . . . . . . . . . . . . . . . . . . . Job Explorer Fields . . . . . . . . . . . . . . . . . . . . The Transcribe Station . . . . . . . . . . . . . . . . . . . . The HTML-Based Editor . . . . . . . . . . . . . . . . . The VUE Editor . . . . . . . . . . . . . . . . . . . . . The Word-Based Editor . . . . . . . . . . . . . . . . . . Transcription Toolbar . . . . . . . . . . . . . . . . . . . . . Transcription Toolbar for VUE and HTML-Based Editors . . . The Audio Toolbar (A) . . . . . . . . . . . . . . . . . . The Report Toolbar (B) . . . . . . . . . . . . . . . . . . The Formatting Toolbar (C) . . . . . . . . . . . . . . . . Report Toolbar for Word-Based Editor . . . . . . . . . . . . Embedded Mode Report Toolbar . . . . . . . . . . . . . External Mode Report Toolbar . . . . . . . . . . . . . . Chapter 4: Editing Transcribed Jobs . . . . . . . . . . . Alerts to Changes in Job Status . . . . . . . . . . . . . . . . . . Linking Jobs: Addendums and Merging . . . . . . . . . . . . . . Automatic Linking (and Delinking) of Jobs . . . . . . . . . . Differences in Ordering Between Addendums and Merges . . . Working with Addendums and Merges . . . . . . . . . . . . Adding Addendums and Merges . . . . . . . . . . . . . . Deleting Addendums and Merges . . . . . . . . . . . . . Viewing Merged Documents . . . . . . . . . . . . . . . . . . . Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making Corrections . . . . . . . . . . . . . . . . . . . . . . Carbon Copies (CCs) . . . . . . . . . . . . . . . . . . . . . . . Automatically Fax to a CC Physician . . . . . . . . . . . Deleting a CC Physician . . . . . . . . . . . . . . . . . Page ii of viii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 . 37 . 37 . 41 . 45 . 46 . 49 . 49 . 50 .53 . 55 . 55 . 59 . 59 . 61 . 62 . 65 . 65 . 65 . 66 . 67 . 67 . 67 . 68 .71 . 73 . 75 . 75 . 76 . 76 . 76 . 80 . 82 . 83 . 83 . 87 . 90 . 90 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Automatic Updating via Vianeta Update . . . . . . . . . . Using Vianeta Update . . . . . . . . . . . . . . . . . Restart Manager . . . . . . . . . . . . . . . . . Start/Stop . . . . . . . . . . . . . . . . . . . . . Check for data . . . . . . . . . . . . . . . . . . Check for notifications . . . . . . . . . . . . . . Check for code . . . . . . . . . . . . . . . . . . About Vianeta Update. . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . Vianeta Update and Multiple Users . . . . . . . . . . Correcting the Physician Name . . . . . . . . . . . . . . Changing the Work Type . . . . . . . . . . . . . . . . . Creating Lists (VUE and HTML Editors) . . . . . . . . . Numbered Lists . . . . . . . . . . . . . . . . . . . . Bulleted Lists . . . . . . . . . . . . . . . . . . . . . Edit Report . . . . . . . . . . . . . . . . . . . . . . . . Editing Report Procedure . . . . . . . . . . . . . . . Download Report . . . . . . . . . . . . . . . . . . . Show Report . . . . . . . . . . . . . . . . . . . . . The Document/Patient Information Screen . . . . . . . . . Adding Associations . . . . . . . . . . . . . . . . . Patient Lookup Button . . . . . . . . . . . . . . . . The Physician Lookup Button . . . . . . . . . . . . . Splitting a Job . . . . . . . . . . . . . . . . . . . . . . The VUE Editor . . . . . . . . . . . . . . . . . . . . . The VUE Ruler . . . . . . . . . . . . . . . . . . . . Tabs . . . . . . . . . . . . . . . . . . . . . . . Indent and Hanging Indent . . . . . . . . . . . . Bulleted and Numbered Lists . . . . . . . . . . . . . Bulleted List . . . . . . . . . . . . . . . . . . . Numbered List . . . . . . . . . . . . . . . . . . List Formatting . . . . . . . . . . . . . . . . . . Modifying the Header or Footer . . . . . . . . . . . . ShortCut or Hotkeys available in the VUE . . . . . . . Mouse Assignments . . . . . . . . . . . . . . . . Keyboard Assignments . . . . . . . . . . . . . . Word Editor User Interface . . . . . . . . . . . . . . . . Job Explorer interface overview . . . . . . . . . . . . Opening a job in the Word editor . . . . . . . . . . . Word job modes . . . . . . . . . . . . . . . . . . . Word editor interface overview: Print Layout page view Word Standard toolbar . . . . . . . . . . . . . . . . Word Formatting Toolbar . . . . . . . . . . . . . . . Word Vianeta Toolbar . . . . . . . . . . . . . . . . CVF (Compressed Voice Format) Audio Player . . . . Proprietary & Confidential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 . 94 . 94 . 94 . 95 . 95 . 95 . 95 . 95 . 95 . 97 101 105 105 106 107 107 109 110 113 114 117 119 123 125 126 126 127 127 127 128 129 129 130 130 131 133 133 133 133 134 136 136 136 137 Page iii of viii Vianeta Transcription Desktop 4.6 MT User Guide Word Normal page view . . . . . . . . . . . . . . . Show/Hide Symbols . . . . . . . . . . . . . . . . . Status Bar indicators . . . . . . . . . . . . . . . . . Auto Save and Auto Recover . . . . . . . . . . . . . Adding or Removing Buttons from Toolbars . . . . . . Word Editor Features . . . . . . . . . . . . . . . . . . . Bookmarks . . . . . . . . . . . . . . . . . . . . . . Word Bookmarks vs. Vianeta Bookmarks . . . . . Creating Bookmarks . . . . . . . . . . . . . . . Moving to Bookmarks . . . . . . . . . . . . . . Showing Bookmarks . . . . . . . . . . . . . . . Normals . . . . . . . . . . . . . . . . . . . . . . . Setting the default file location for Normals . . . . Inserting Normals using Word’s Insert File feature . Creating new Normals . . . . . . . . . . . . . . Modifying existing Normals . . . . . . . . . . . . Tables . . . . . . . . . . . . . . . . . . . . . . . . Inserting a table . . . . . . . . . . . . . . . . . . Show/Hide table borders . . . . . . . . . . . . . Modify table properties . . . . . . . . . . . . . . Indenting . . . . . . . . . . . . . . . . . . . . . . . Search . . . . . . . . . . . . . . . . . . . . . . . . Find . . . . . . . . . . . . . . . . . . . . . . . Find and Replace . . . . . . . . . . . . . . . . . Spell Check . . . . . . . . . . . . . . . . . . . . . . Using Spell Check . . . . . . . . . . . . . . . . Removing Dictionaries from Microsoft Word . . . Numbered and bulleted lists . . . . . . . . . . . . . . Numbered list, all at once . . . . . . . . . . . . . Bulleted list, all at once . . . . . . . . . . . . . . Vertical and Horizontal Rulers . . . . . . . . . . . . Hanging Indents . . . . . . . . . . . . . . . . . . . Create hanging indents . . . . . . . . . . . . . . Remove hanging indents . . . . . . . . . . . . . Lines . . . . . . . . . . . . . . . . . . . . . . . . . Add horizontal or vertical lines . . . . . . . . . . Keyboard Shortcuts . . . . . . . . . . . . . . . . . . . . Main Word Shortcuts . . . . . . . . . . . . . . . . . Page iv of viii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 140 141 141 142 144 144 144 144 145 146 147 147 148 149 149 149 149 150 151 152 152 152 153 154 154 155 155 155 156 156 157 157 158 158 158 160 160 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Chapter 5: Transcribing Jobs - Tools . . . . . . . . . . . . . 161 Compressed Voice Format (CVF) Player . . . . . . . . . . . Components of the CVF Player . . . . . . . . . . . . . . Using the Mouse to Play, Rewind, Forward, and Pause . Adjusting the volume of the CVF player . . . . . . . . . . Adjusting the audio rate . . . . . . . . . . . . . . . . . . Using Keyboard shortcuts in the CVF Player . . . . . . . Troubleshooting the CVF Player. . . . . . . . . . . . . . The Flag/Comments Tool . . . . . . . . . . . . . . . . . . . Saving and Closing . . . . . . . . . . . . . . . . . . . . Clearing a Flag . . . . . . . . . . . . . . . . . . . . . . Reviewing Jobs with Flags/Comments . . . . . . . . . . . Checking Comments . . . . . . . . . . . . . . . . . . . Physician Alerts . . . . . . . . . . . . . . . . . . . . . . . Keyboard Shortcuts . . . . . . . . . . . . . . . . . . . . . . Other Keyboard Shortcuts . . . . . . . . . . . . . . . . . Job Explorer Shortcuts . . . . . . . . . . . . . . . . . . Downloading and Opening Jobs . . . . . . . . . . . . . . Multiple Voice Bookmarking . . . . . . . . . . . . . . . . . Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Normals . . . . . . . . . . . . . . . . . . . . . Accessing the Normals Screen. . . . . . . . . . . . . Adding Normals . . . . . . . . . . . . . . . . . . . . . Deleting Normals . . . . . . . . . . . . . . . . . . . . Modifying Normals . . . . . . . . . . . . . . . . . . . . Inserting Normals . . . . . . . . . . . . . . . . . . . . . Printing and Print Preview. . . . . . . . . . . . . . . . . . . Page Setup . . . . . . . . . . . . . . . . . . . . . . . . Envelope Setup . . . . . . . . . . . . . . . . . . . . . . Other Options . . . . . . . . . . . . . . . . . . . . . . . Print Document . . . . . . . . . . . . . . . . . . . . . . Print Envelopes . . . . . . . . . . . . . . . . . . . . . . Spell Checker . . . . . . . . . . . . . . . . . . . . . . . . . Spell Check in VUE or HTML Jobs . . . . . . . . . . . . Correction . . . . . . . . . . . . . . . . . . . . . . . . Ignore . . . . . . . . . . . . . . . . . . . . . . . . . . Adding Words to the Dictionary via the Add Button . . . . Spell Check Options . . . . . . . . . . . . . . . . . . . Adding and Deleting Words from the Dictionary . . . . . . Spell Check in Word Jobs . . . . . . . . . . . . . . . . . Word Expansions . . . . . . . . . . . . . . . . . . . . . . Shorthand Terminology . . . . . . . . . . . . . . . . . . Using Shorthand . . . . . . . . . . . . . . . . . . . . . Expanding a keyword . . . . . . . . . . . . . . . . . AutoReplace Setting . . . . . . . . . . . . . . . . . Proprietary & Confidential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 163 164 164 165 166 167 169 170 170 171 171 173 175 175 176 176 177 179 179 179 180 183 184 185 189 189 191 192 193 193 195 195 196 196 196 196 198 199 201 201 202 202 202 Page v of viii Vianeta Transcription Desktop 4.6 MT User Guide Automatic Keyword Completion . . . . . . . . . . . . . Adding a New Keyword to a Dictionary . . . . . . . . . . Configuring and Launching Shorthand . . . . . . . . . . . . . Launching Shorthand . . . . . . . . . . . . . . . . . . . Enabling and Disabling Shorthand . . . . . . . . . . . . . Minimizing and Closing Shorthand . . . . . . . . . . . . Shorthand Settings . . . . . . . . . . . . . . . . . . . . . . Text Transfer Methods . . . . . . . . . . . . . . . . . . . . Simulate Clipboard Paste if Text Only . . . . . . . . . . . Simulate Keystrokes . . . . . . . . . . . . . . . . . . . Recommended Setting . . . . . . . . . . . . . . . . . . Importing Word Expansions into Shorthand . . . . . . . . . . Creating the Word Expansions Text File . . . . . . . . . . Importing the Word Expansions Text File . . . . . . . . . Using the Word Expansion File . . . . . . . . . . . . . . Converting Microsoft Word Auto Correct Entries to Shorthand . Shorthand Tips . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6: Uploading Jobs/Signing Off . . . . . . . . . . Returning a Job . . . . . . . . . . . . . . . . Return Job - Single Job in Transcribe Station Return Job - Multiple Jobs from Job Explorer Return Job - Change Job Info . . . . . . . . Signing off on a Job . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 7: Reports . . . . . . . . . . . . . . Productivity Feedback Report . . . . . . . . . . . . Day Stats and Week Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 204 204 204 206 207 208 211 211 212 212 212 212 213 215 215 216 219 221 221 221 223 225 227 229 231 Appendix A: System Settings and Requirements . . . . . . . . 233 System Requirements - Medical Transcriptionist with HTML Editor . . Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements - Medical Transcriptionist with MS Word Editor . Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating Configuration Settings for Internet Explorer . . . . . . . . . 234 234 234 235 236 236 236 237 238 Appendix B: Troubleshooting . . . . . . . . . . . . . . . . . . . 239 Sending Product Feedback and System Information Send Feedback . . . . . . . . . . . . . . . . System Information . . . . . . . . . . . . . . Troubleshooting Guide . . . . . . . . . . . . . . Transcriptionists/General . . . . . . . . . . . Supervisors . . . . . . . . . . . . . . . . . . Page vi of viii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 240 241 242 243 247 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Shorthand Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Appendix C: Glossary of Terms . . . . . . . . . . . . . . . . . . 249 Approval Status Glossary Glossary of Terms . . . Job Explorer Fields . Navigation Bar . . . Accounts . . . . Tools . . . . . . Standard Toolbar . . Index . . . . . . . . . . Proprietary & Confidential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 252 252 252 252 253 253 256 Page vii of viii Vianeta Transcription Desktop 4.6 MT User Guide Page viii of viii Proprietary & Confidential Getting Started CHAPTER 1 Getting Started Topics covered in this chapter include: • “Vianeta Enterprise Software for Healthcare” on page 3 • “Logging In” on page 5 • “Main Menu” on page 9 • “Vianeta Toolbar” on page 13 • “Edit Preferences” on page 15 • “Logging Out” on page 33 Proprietary and Confidential Page 1 Getting Started Page 2 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Vianeta Enterprise Software for Healthcare Vianeta Communications is the leading supplier of enterprise software for Clinical Documentation, Revenue Cycle Management, and Clinical Data Applications, powered by VNet Suite, the industry's first XML-based Edge Computing / Micro Server Platform. Clinical Documentation applications encompass the process of creation, storage, retrieval & distribution of clinical data in hospitals and medical clinics. • Dictation/Transcription applications enable creation of clinical documents. • Medical Records applications automate storage, editing, e-signature & retrieval of clinical documents. • Multi-Channel Report Delivery applications include distributed printing, automated faxing, HIS uploads, and role-based authenticated secure webaccess to clinical documents. Revenue Cycle Management applications help hospitals collect revenues faster and contain costs through streamlining of Coding, Billing & Case Management processes. Clinical Data Applications enable analyzing clinical data for use in research, Medical Device Testing, Pharmaceutical Drug Approval & Disease state management. Within the Clinical Documentation category, Vianeta manages the entire life cycle of dictation, transcription, and multi-channel report delivery, including dictation, transcription, QA, medical records review, physician editing and eSignature, automated printing, and upload back to the hospital HIS system. Vianeta Transcription Desktop gives transcription organizations the ability to centrally manage any number of transcriptionists from a single PC, while customizable routing functions help to streamline workflow and improve accuracy. Transcriptionists have the ability to work from home (or anywhere else that has an Internet-capable PC) - they do not have to be connected to the Internet while transcribing reports. Vianeta Transcription Desktop provides Proprietary & Confidential Page 3 of 256 Vianeta Enterprise Software for Healthcare compatibility with most game port-based foot pedals and word expansion software. Jobs are automatically routed to MTs based on their experience and skill levels and proficiency with specific medical report worktypes. Jobs are automatically routed to QA staff based on similar criteria. XML-based features such as attaching MT comments to the exact point in the digital dictation where the comments apply enable both MTs and QA staff to process reports as quickly as possible. Supervisors use Vianeta Transcription Desktop to both set up the dictation/ transcription/QA/medical reports hierarchy as well as manage day-to-day operations. Operations include search for reports by multiple criteria including job number, transcription date, patient and physician name, report status, as well as create and modify user accounts, change worktypes, modify job routing to MTs and QA staff, run individual and site-wide reports, and much more. We have designed Vianeta Harmony and its components to be as intuitive as possible; if you are already familiar with the Windows environment and the interface offered by applications such as Microsoft Word, you should have little trouble in learning how to use Vianeta Harmony and its components. This manual should have all of the information that you need. If you find any incorrect or missing information, please contact us by email at [email protected]. Thanks for using Vianeta! Page 4 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Logging In Double-click the Vianeta Transcription Desktop desktop to start the application. Proprietary & Confidential icon on the Page 5 of 256 Logging In Enter the User Name and Password given to you by your supervisor and click the Submit button or press the Enter key on the keyboard. If the screen refreshes and shows the same screen again with the words Authentication Failed at the top, try entering your User Name and Password again. Make sure that Caps Lock is off. Make sure you did not type in any extra spaces after your user name. If you still are unable to login, check with your supervisor to make sure you have the correct user name and password. The check box under the Password field labeled Login Offline cannot be used when logging in as a Supervisor or higher level user. Logging in Offline is only for MT & QA users. When logging in the first time, you may receive a security warning asking whether to install and run Vianeta Navigation Bar. Click Yes to completely install Vianeta Transcription Desktop. The Job Explorer is displayed, as shown below: Page 6 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Proprietary & Confidential Page 7 of 256 Logging In Page 8 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Main Menu This section covers the tools, features, and functionality available via the main menu. Often, a brief description of the item is followed by a link to more information. Please note, some of these tools and features may or may not be available to a particular MT, depending on permissions granted by the administrator. Also, some tools and features are context sensitive, and therefore only available when a report is open or under other specific circumstances. File: Open—Open a job in Transcribe Station (for more information, see “Opening a Job” on page 46). Save—Save changes to the current document. Print—Prints the active file or selected items (for more information, see “Printing and Print Preview” on page 189). Sign Off—Prompts user to save changes to the current job then opens the Login screen (for more information, see “Logging Out” on page 33).. Online—Enter Online mode (for more information, see “Online Mode and Offline Mode” on page 49). Offline—Enter Offline mode (for more information, see “Online Mode and Offline Mode” on page 49). Exit—Close Vianeta Transcription Desktop. Edit: Standard editing commands. Some or all of these commands may be unavailable (grayed out) depending on what the Transcriptionist is doing within Vianeta Transcription Desktop. Undo—Undo the last action. Redo—Redo the last Undo. Cut—Remove selected text (the text is also copied to the clipboard). Proprietary & Confidential Page 9 of 256 Main Menu Copy - Copy selected text to clipboard. Paste - Paste information from the clipboard into the document at the cursor. Find...—Launch the “Find” dialog for searching for specific text in a document. View: Layout —(valid for VUE documents only) Select a layout for displaying templates in Transcribe Station. Normal—The template is displayed in Transcribe station, left-aligned and without pagebreaks. Page—The template is displayed in the Transcribe station, left-aligned and showing page breaks and margins Centered—The template is displayed as with the Page option, but centered instead of left aligned. Job Explorer—Shows the Job Explorer. Allows you to view, download, and edit all jobs in the queue (for more information, see “Job Explorer” on page 55). Transcribe Station—Launches the Open dialog in the My Jobs folder and takes user to the Transcribe Station (for more information, see “Transcription Toolbar” on page 65). NavBar—Show or hide the left Navigation Bar. Toolbars—Select toolbars to view or hide. Audio Toolbar—Shows or hides the Audio Toolbar (for more information, see “Compressed Voice Format (CVF) Player ” on page 163). Vianeta Toolbar—Shows or hides the Vianeta Toolbar (for more information, see “Vianeta Toolbar” on page 13). Formatting Toolbar—Shows or hides the Formatting Toolbar (for more information, see “The Formatting Toolbar (C)” on page 67). Report Toolbar—Shows or hides the Report Toolbar (for more information, see “The Report Toolbar (B)” on page 66). Page 10 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Format: (The Format menu is context sensitive, in that it only displays formatting commands that are available for the particular document that is open. If a report is not open, the contents of the Format menu are grayed out and unavailable.) Indent—Left or Right. Align—Left, Center, Right, Justify. Bullets—List, Numbered. Case—Upper, Lower. Style—Bold, Underline, Italic. Effects—Superscript, Subscript. Tools: ADT Info...—Display the ADT Information screen (for more information, see “The Document/Patient Information Screen” on page 113). CC Info...—Display the CC Information screen (for more information, see “Carbon Copies (CCs)” on page 87). Normals: Insert Normal...—Display the Insert Normal tool (for more information, see “Inserting Normals” on page 185). Manage Normals...—Display the Manage Normals tool (for more information, see “Normals ” on page 179). Edit Preferences...—Display the Edit Preferences dialog (for more information, see “Edit Preferences” on page 15). Spell Checker...—Run the spell checker (for more information, see “Spell Checker” on page 195). Return Job...—Return a job to the pool (for more information, see “Returning Jobs on Log Out” on page 33). Word Expander...—Launch the word expander (for more information, see “Word Expansions ” on page 201). Proprietary & Confidential Page 11 of 256 Main Menu Upload Jobs...—Allows user to upload files that were signed off when Offline (for more information, see “Online Mode and Offline Mode” on page 49). Customize Display...—Allows user is select any items to be displayed in the main screen or deselect any items to be hidden on the main screen. Help: Contents—Displays the Help files for Vianeta Transcription Desktop. Send Feedback—Allows the MT to send feedback directly to Vianeta (for more information, see “Send Feedback” on page 240). System Information—Allows the MT to send information about their computer to Support for troubleshooting (for more information, see “System Information” on page 241). About Vianeta Transcription Desktop...—Displays information about Vianeta Transcription Desktop, including version number, etc. Page 12 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Vianeta Toolbar Use the View > Toolbars > Vianeta Toolbar menu selection to hide or show the toolbar. Open: Open a job in Transcribe Station (for more information, see “Opening a Job” on page 46). Print: Prints the active file or selected items (for more information, see “Printing and Print Preview” on page 189). Online: Enter Online mode (for more information, see “Online Mode and Offline Mode” on page 49). Offline: Enter Offline mode (for more information, see “Online Mode and Offline Mode” on page 49). Logout: Prompts user to save changes to the current job then opens the Login screen (for more information, see “Logging Out” on page 33). Job Explorer: Allows you to view, download, and edit all jobs in the queue (for more information, see “Job Explorer” on page 55). Transcribe Station: Launches the Open dialog in the My Jobs folder and takes user to the Transcribe Station (for more information, see “Transcription Toolbar” on page 65). Navbar: Hides the Navigation Bar from view and allows you to view the full screen or re-displays the Navigation Bar. Assign Jobs: Allows user to select to get assigned new jobs or to cease the new assignment of jobs (for more information, see “Online Mode and Offline Mode” on page 49). Refresh: Reloads the current view so all information is current. Proprietary & Confidential Page 13 of 256 Vianeta Toolbar Split: Allows user to create multiple files containing the same voice and text file information (for more information, see “Splitting a Job ” on page 123). Upload: Allows user to upload files that were signed off when Offline (for more information, see “Online Mode and Offline Mode” on page 49). Reports: Displays the Search Report screen. Help: Displays the Vianeta Transcription Desktop help pages. Page 14 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Edit Preferences The Edit Preferences dialog allows the user to modify settings related to Editor Behavior, Keyboard Shortcuts, Foot Pedal Configuration, and other miscellaneous functionality. Accessing the Edit Preferences Screen There are two ways to access the Edit Preferences screen: 1. Press CTRL + P on the keyboard to open the Edit Preferences screen (the CTRL-P key combination can be changed in the Preferences screen later). 2. Click the Tools menu then click Edit Preferences.... The Edit Preferences screen is displayed: Proprietary & Confidential Page 15 of 256 Edit Preferences The Common Tab Options configurable via the Common tab affect Vianeta Transcription Desktop regardless of which editor is being used while transcribing reports. Auto Spell Check on Close Check this box to force Vianeta Transcription Desktop to run a spell check when the file is closed. Show Borders This box is unchecked by default. It will show any tables in the formatting of your template. Prompt before Signoff It is helpful to check this to prevent signing off on a job if you accidentally select Sign Off or if you want to edit the document after running the Auto Spell Check on Close. Click the Yes button to sign off job. It will be saved to the Page 16 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide local computer if working off-line; it will immediately upload if working online. Click No to not sign off the job. Show Navbar while Editing Unchecking this will remove the left Navigation Bar, which is helpful if you want to increase the screen space available for transcription. Check for End of Dictation before Signoff Forces you to move to the end of the dictation before signing off. Remove the check mark by clicking on the box again. Removing the check mark will disable this feature. This box is unchecked by default. The following prompts show up when you are actually transcribing a document and trying to sign off. By checking the box as noted above you will be sure to finish listening to any dictation. Click OK, then go to the end of the dictation. Start Word Expander on Startup The word expander (Shorthand) software is started automatically when Vianeta Transcription Desktop is launched. Please refer to “Word Expansions ” on page 201 for details. Proprietary & Confidential Page 17 of 256 Edit Preferences Show Network Error Dialog Checking this box will notify you when the network connection is lost, and will also tell you if the problem is with your Internet connection or with Vianeta. We recommend leaving this box checked. Show Toolbar Text Labels Displays toolbar text tables. Update Data Checking this box will cause Vianeta Transcription Desktop to install updates of data and other information from the server. Leaving this box unchecked means that Vianeta Transcription Desktop will not attempt to update information. For more information, see “Automatic Updating via Vianeta Update” on page 94. Prompt to Add Attending Physician If this option is checked, when adding a attending physician in the ADT screen, if the physician name does not match any profiles in the current local database a prompt is displayed warning the user. The name may still be added to the report, however. Display Information When Adding Attending Physician If this option is checked, when adding an attending physician in the ADT screen, if a match is found, a dialog including the physician information is displayed. Included are options to add the Physician as per the match found or to add a Physician, other than the match. In other words, if the MT enters a name for an Attending Physician referring to a Physician not in the Vianeta Harmony system, but the name happens to match a Physician that is included, the MT will have the option to Add As the Physician, using the Physician that is in the database, or Add Not As, to refer to the other Physician, not included in the database. Rewind/Forward Speed The rewind/forward speed is 3 by default. Page 18 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Backspace Time Controls the amount of time that the dictation will reverse when you pause listening to the dictation; default is 3 seconds. The HTML & VUE Editor Tab The HTML & Vianeta Editor tab contains options that affect the HTML and VUE (Vianeta Universal Editor) editors, including configuring shortcut keys and configuring the footpedal. Auto Save Documents When checked, instructs Vianeta Transcription Desktop to save the current document according to the value of Interval below. Note: Currently, this option is only for use with the VUE editor. Proprietary & Confidential Page 19 of 256 Edit Preferences Interval The amount of time to wait between automatic saves of the current document. Applicable only when Auto Save Documents is enabled. Configuring Short Cut Keys Vianeta Transcription Desktop is configured with several pre-defined shortcuts. Note: These shortcuts are not used in the MS Word editor. To make similar changes in the MS Word editor, select Tools >Customize... from within the Word editor. To reconfigure keyboard shortcuts: 1. Select the HTML & Vianeta Editor tab in the Edit Preferences screen. 2. To configure individual keys select the action (Bold in example) from the box on the left and use the drop-down menus at the bottom of the screen (NONE, CTRL, B in example) to choose the keyboard keys you wish to use for the action. 3. Click the Assign Key button each time you want to save the new configuration for a short cut. Page 20 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Note: If the selected key combination is already assigned to another action, a dialog box will be displayed, notifying the user, and the change will not be made. To close the Edit Preferences screen click the Cancel button, press the ESC key on the keyboard, or click the in the top right corner of the screen. Note: A tip: use the TAB key to highlight commands rather than using the mouse, or use the ALT key with the underlined letter to go directly to that command in an open screen. Proprietary & Confidential Page 21 of 256 Edit Preferences Transcription Default Keyboard Shortcuts Here is a listing of all possible keyboard shortcuts and the default setting for each: Name Default Keystrokes Bold CTRL+B Italic CTRL+I Underline CTRL+U Left Justify CTRL+L Center Justify CTRL+E Right Justify CTRL+R Numbered List CTRL+SHIFT+O Bulleted List CTRL+SHIFT+L Indent CTRL+M Outdent SHIFT+CTRL+M Cut CTRL+X Copy CTRL+C Paste CTRL+V Undo CTRL+Z Redo CTRL+Y Find CTRL+F Audio Rate CTRL+G Play/Pause Stop Forward Rewind Increase Volume Page 22 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Name Default Keystrokes Decrease Volume Print CTRL+SHIFT+P Spell Check F7 Show Preferences CTRL+P Show ADT F3 Show CC Info F8 Show Normals F4 Insert Normal F5 Navigate to Mark F9 Show Bookmark/Flag Job Dialog F2 Sign Off CTRL+K Save CTRL+S Open CTRL+O Set Envelope F6 Print Preview CTRL+F2 Uppercase F10 Lowercase SHIFT+F10 Add Bookmark CTRL+1 Show Bookmark CTRL+2 Subscript Superscript The MS Word Tab Options related to configuration of the MS Word-based editor are contained on the MS Word tab. Proprietary & Confidential Page 23 of 256 Edit Preferences Note: To modify keyboard shortcuts for the MS Word-based editor, do so within MS Word itself. Embed Word Documents When selected, this option causes reports associated with Word-based templates to launch “embedded” within Vianeta Transcription Desktop. Unchecking this box causes such reports to be opened in a “stand alone” instance of Word. Server URL Click the server button to reach the server screen. Page 24 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The Server URL tells Vianeta Transcription Desktop where to connect for information. Change this information only if instructed to by an administrator. Click the drop-down menu to select a previously used server, or type in a new URL for a different server. Foot Pedal Preferences 1. Click the Tools menu then select Edit Preferences. 2. This opens the Edit Preferences dialog: Proprietary & Confidential Page 25 of 256 Edit Preferences 3. Click on the Foot Pedal button on the bottom of the Edit Preferences dialog. This will launch the Pedal Configuration Wizard. To exit this screen press the ESC key on the keyboard or click the in the upper right corner of the box. The wizard goes through the configuration process step-by-step, letting the user choose which pedal to use to play, rewind, and forward the dictation. Select a comfortable setup for the pedals, and remember that the settings can be changed at any time. Just follow these simple steps again to reconfigure the foot pedal. 4. Click Next to continue: Page 26 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 5. Click the radio button next to the port to which the foot pedal is connected. Click Next to continue. Proprietary & Confidential Page 27 of 256 Edit Preferences 6. Press Play on the pedal once. The next screen is displayed: Page 28 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 7. Press Rewind on the pedal once. The next screen will be displayed: Proprietary & Confidential Page 29 of 256 Edit Preferences Press Fast Forward on the Pedal once. The next screen will be displayed: Page 30 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide To check that the configuration is working press each portion of the pedal, right, middle and left as directed at the bottom of screen. Note: If you enter this box by mistake press ESC to exit. Otherwise, you must complete the setup again. Once each test is successful a check mark will appear to the left of each test. When all three boxes have been checked they will turn blue. If for some reason one does not work, go back and reconfigure from the beginning. Proprietary & Confidential Page 31 of 256 Edit Preferences 8. Once finished configuring the foot pedal and completing the configuration tests, click the Close button in the Pedal Configuration Wizard. 9. Finally, to close the Preferences screen press the ESC key or click the the upper right corner of the screen. Page 32 of 256 in Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Logging Out Log out of Vianeta Transcription Desktop by closing the application completely, either by clicking on the in the upper right corner of the screen or by clicking on the icon in the upper left corner of the application. Returning Jobs on Log Out Vianeta has implemented a prompt to remind you to return any unfinished jobs upon closing Vianeta Transcription Desktop, when logged in as an MT. The prompt recommends returning the unfinished jobs. To do so, click Yes. There is also the option of ignoring the prompt and leaving the unfinished jobs in the queue to finish at a later time by clicking No. Supervisors will not see this prompt. If you choose Yes, the jobs in the queue are displayed and individual jobs can be selected to return by checking or unchecking the checkbox next to the job: Proprietary & Confidential Page 33 of 256 Logging Out Note: If you choose to return the jobs in the queue as an MT and the Assign Jobs icon looks like this: the jobs will come immediately back to your queue. To prevent this from happening, click on the Assign Jobs icon so that it looks like this: . Now when the jobs are returned they will not go back into your queue. Page 34 of 256 Proprietary & Confidential CHAPTER 2 Getting Jobs Topics covered in this chapter include: • “Adding a New Job” on page 37 • “Downloading a Job” on page 45 • “Online Mode and Offline Mode” on page 49 Proprietary and Confidential Page 35 Page 36 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Adding a New Job The Add New Job feature should be used to create jobs for voice files not recorded on the Transcription Dictation System, i.e. those delivered by tape or a voice transfer system. When using Add New Job, a new report file is created with the associated template, Physician information, dictation date/time, Job ID, and priority. Note: To use the Add New Job feature, make sure that the dictating Physician has a profile in the Physicians section of Vianeta Transcription Desktop. If the Physician does not have a profile, one must be created by a Supervisor. You must be working in Online mode to use this feature. Accessing Add New Job To access Add New Job you must be in the Job Explorer screen. Right click anywhere in the Job Explorer to open the Right Click Menu. Move your cursor to highlight the Add New Job menu item and click with the left mouse button. Adding a new that will be associated with a voice file is your first step in creating a Vianeta Universal Document. Physician Search Immediately after the Add New Job Screen opens you will see the Physician Search screen open. Use the Physician Search screen to look up and associate the correct Physician for the dictation. Proprietary & Confidential Page 37 of 256 Adding a New Job The easiest way to search for a Physician profile is to use the Site Location search field. From the Site Location drop-down in the Physician Search screen choose the Site Location for the dictating Physician. To narrow your search you may also enter any other information you know about the Physician into the fields for First Name, Last Name, Suffix, and Specialty. A Site Location must be selected. Page 38 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide After entering all the information click the Search button. The system will return a list of the Physicians in the Physician Search screen matching the search criteria. Proprietary & Confidential Page 39 of 256 Adding a New Job Double click the Physician’s Name to select the Physician. This will associate that Physician with the new job about to be created. Page 40 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide To change the Physician after one has been selected already, click the search icon next to the Doctor Name field: This will reopen the Physician Search screen so that the search procedure can be repeated. Choosing Job Information To fill in the job information, use the Date of Dictation, Time of Dictation, Dictation #, Priority, and Work Type fields. Date of Dictation: Type the Date of Dictation in the mm/dd/yyyy format. Proprietary & Confidential Page 41 of 256 Adding a New Job The time stamp in the Job Explorer will appear in the AM/PM format. Date of Dictation: Type the date of the dictation along with the time in the 24hour clock (military time) format. For example: 3:42 PM would be 15 (Hrs) 42 (Min). Dictation #: Enter the Dictation # given by the dictation system used to capture the job. Priority: Choose NON-STAT or STAT from the drop-down list. STAT will give the job priority over other NON-STAT jobs in the system. Work Type: Choose the appropriate Work Type (and associated template) for the job from the drop-down list. Only the Work Types created for the dictating Physician’s Site Location will appear as choices. Page 42 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide To add the job to the system, click the Finish button. To close the Add New Job screen without adding the job, click the Cancel button or press the ESC key on the keyboard. After clicking Finish, if the upload is successful, the Vianeta job name is displayed (otherwise an error is displayed). Click OK, the Job Explorer listing is refreshed, with the new job added. Proprietary & Confidential Page 43 of 256 Adding a New Job Page 44 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Downloading a Job A job must be downloaded to the local PC before it can be transcribed or modified. Medical Transcriber (MT) and Quality Assurance (QA) jobs are automatically downloaded when the MT/QA user logs into the system. If for some reason a job is not downloaded automatically, it will need to be downloaded manually. Click the Job Explorer icon in toolbar to view the Job Explorer.: For more information about the Job Explorer, see “Job Explorer” on page 55. To download a single job from the Job Explorer, use one of these three methods: • Select the job to download with the arrow keys on the keyboard and press the SHIFT key to download. or, Proprietary & Confidential Page 45 of 256 Downloading a Job • Double-click job's entry in the Job Explorer. or, • Highlight the job by left-clicking on it with the mouse. Next, right-click on it and select Download Job from the right-click menu: Once the job has been downloaded, its entry in the Job Explorer will appear Bold, and it can be opened and then transcribed. Opening a Job Once a job is downloaded, open the job in the Transcribe Station, for details please refer to “The Transcribe Station” on page 59. To open a job in the Transcribe Station either: • Select the job to open with the arrow keys on the keyboard and press the SHIFT key to open. or, • Double-click the job's entry in the Job Explorer. or, • Highlight the job by left-clicking it with the mouse then right-click it and select Load Job In Editor from the right-click menu. As shown below: Page 46 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The job is then opened in the Transcribe Station (either the HTML editor, the VUE editor, or the MS Word editor, depending on the type of template) ready to be transcribed. For more information about the Transcribe Station, and the various editors, see “The Transcribe Station” on page 59. Proprietary & Confidential Page 47 of 256 Downloading a Job Page 48 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Online Mode and Offline Mode Vianeta Transcription Desktop does not require the Transcriptionist to be connected to the Internet at all times—a useful feature for users who have modem connections and only one phone line. When using a broadband, always-on connection such as cable modem, DSL, or ISDN, it is not necessary to worry about Online Mode vs. Offline Mode: all work will be performed in Online Mode. For modem users, this section is intended to describe the difference between the two modes. Online Mode is the default mode for Vianeta Transcription Desktop, with full functionality. Going into Offline Mode To go into Offline Mode, click the Offline button in the toolbar. Click Yes on the window that opens: Proprietary & Confidential Page 49 of 256 Online Mode and Offline Mode In the Job Explorer, notice that the screen will refresh. The window header for Vianeta Transcription Desktop will indicate the mode is Offline Mode: At this point, Vianeta Transcription Desktop is in Offline Mode (the transcriptionist is no longer connected to the Vianeta Servers), but the modem is still connected to the Internet. It is important to remember to disconnect the modem using Windows Dial-Up Networking. When entering Offline Mode, put Vianeta Transcription Desktop into Offline Mode before disconnecting the modem. If the modem disconnects on its own for any reason (such as a network error), Vianeta Transcription Desktop will enter Offline Mode automatically if the modem remains disconnected. This will happen within 8 minutes of the disconnect. Going into Online Mode To return to Online Mode, click on the Online Page 50 of 256 button in the toolbar. Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Enter your Username and Password in the User Authentication window shown below: If the Assign Jobs check box is checked, it means that any jobs that have been assigned to you will be updated into your Job Explorer. Proprietary & Confidential Page 51 of 256 Online Mode and Offline Mode If you have Signed-Off jobs while in Offline Mode (status for such jobs is “Pending”), the Upload Jobs dialog is automatically displayed when returning to Online mode. The “Pending” jobs are marked. You must click the Upload button in the toolbar to remove those jobs from your Desktop and send them to the Vianeta Server once you go Online again. Page 52 of 256 Proprietary & Confidential CHAPTER 3 Transcribing Jobs Overview Topics covered in this chapter include: • “Job Explorer” on page 55 • “The Transcribe Station” on page 59 • “Transcription Toolbar” on page 65 Proprietary and Confidential Page 53 Page 54 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Job Explorer The Job Explorer displays a list of all the jobs have been assigned to you. Click the button the Vianeta Toolbar or click on the Transcription tab in the Navigation Bar and then on the Job Explorer button (circled) to bring up the Job Explorer as shown below: By default, that listing includes the following fields: SNO, Job/Site Name, Dictation number, Author, MRN, Status, Date Dictated, Job Length, Priority, TAT, and WT. Job Explorer Fields Fields typically seen when logged in as an MT: SNO: The serial number for the job displayed in the Job Explorer. Proprietary & Confidential Page 55 of 256 Job Explorer Site/Job Name: Contains a unique code for each job; codes consist of the Site Code created for each Site during setup, a unique Vianeta Job ID, and the date of dictation. Dictation #: The Job Number generated by the Dictation System; the Job Number the Physician hears when completing a job. Author: Based upon the entry made by the dictating Physician when he is prompted to enter his User/Author ID; displays the name of the Physician whose name corresponds with the ID entered during dictation. Medical Record Number (MRN): Based on the entry made by the dictating Physician when he is prompted to enter a Medical Record Number (may also be the Billing Number); if the Dictation System is set up such that the Physicians is not prompted for a MRN the field will display a –1. Status: Displays the status of each job. For more information about the various Status codes available, see “Approval Status Glossary ” on page 250. Date Dictated: Displays the date and time stamp from the Vianeta Dictation System in mm/dd/yyyy and hh:mm:ss format; date and time stamp reflect PST by default. Job Length: Displays the length of the job in hh:mm:ss. Priority: Indicates whether or not a job has been marked Stat; displays a value of 1 if the job is marked Stat; displays a value of 0 if the job has not been marked Stat (non-Stat). Turn Around Time (TAT): Displays the Turn Around Time entered when the Work Type associated with the job was created. Work Type (WT): Displays the Work Type ID the Physician uses to indicate a particular report type. Fields typically seen when logged in as a Supervisor: Page 56 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Patient Name: Will display the name of the patient contained in all Transcribed Status reports and in Ready Status reports which come from ADT integrated accounts. MT: Displays the name of the MT assigned to this task. Date Transcribed: Displays the date and time stamp from the Vianeta Dictation System in mm/dd/yyyy and hh:mm:ss format; date and time stamp reflect PST by default. Proprietary & Confidential Page 57 of 256 Job Explorer Page 58 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The Transcribe Station Selecting a job (as per any of the methods described in “Opening a Job” on page 46) to transcribe loads the associated template into the Transcribe Station. The Document/Patient Information Screen is displayed (see “The Document/ Patient Information Screen” on page 113). When the Document/Patient Information screen is closed, the Work Type Template for the dictated report is displayed. Depending on the type of template, the template is loaded in either the HTML-based editor, the VUE editor, or the Microsoft Word-based editor. The HTML-Based Editor Use the foot pedal to play the voice file and type into the document. Use the arrow keys on the keyboard to navigate among the fields and F9 key to navigate to the @@ marks in the document. Zoom in and out of the document using the drop-down menu next to the font selection menu (Courier and Ms Serif in font sizes greater than 12 will not appear correctly in zoomed modes). Yellow areas are not editable. Proprietary & Confidential Page 59 of 256 The Transcribe Station The beginning of sentences are capitalized if you forget to do so, and the second letter of a word is un-capitalized if you accidentally hold down the Shift key too long. Capitalize entire sections of text by selecting the desired text and pressing F10, if the Word Expander is not open. Pressing SHIFT-F10 will change everything back to lower case. Both of these keys can be configured as Shortcut Keys in the Edit Preferences window under the Tools menu. See “Configuring Short Cut Keys” on page 20 for more information. When saving the transcription, the yellow areas turn grey as a visual sign for the user that saving is in progress. Page 60 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The VUE Editor The VUE (Vianeta Universal Editor) editor combines the simplicity of the HTML editor with the power and flexibility of a rich, full-featured text editor (such as Word). The VUE editor includes the following features: • Page-Breaks: Visible while typing • Ruler: Transcriptionists see a ruler similar to Word • Hanging indents and adjustable tabs • Auto-correct • Unordered and Ordered (numeric) Lists • Auto Save • Superscript/Subscript support • Ability to Modify Header/Footer as with Word templates Proprietary & Confidential Page 61 of 256 The Transcribe Station For the most part, the VUE editor behaves similarly to the HTML-based editor. For more information about using the VUE editor, see “The VUE Editor” on page 125. The Word-Based Editor The Microsoft Word-based editor (when not in Embedded mode) basically loads the template into an instance of Microsoft Word and adds a transcriptionspecific toolbar (the Report toolbar, for more information, see “Report Toolbar for Word-Based Editor” on page 67): Note: If the Report toolbar is not present, consult a supervisor and check that the template is correct. Note that the CVF (Compressed Voice Format) player is present. Page 62 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide A Word-based template can be opened in embedded mode (the job is opened in same window as Vianeta Transcription Desktop), or external mode (the job is opened in a separate window). The interfaces differ between the two modes (Embedded mode resembles VUE editor), and are discussed in detail in “Word Editor User Interface” on page 133. Proprietary & Confidential Page 63 of 256 The Transcribe Station Page 64 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Transcription Toolbar The Transcription toolbar is present in the editor during transcription and provides access to various tools and functions, including the Vianeta Toolbar (D below, described in “Vianeta Toolbar” on page 13). Transcription Toolbar for VUE and HTML-Based Editors The Transcription toolbar for the VUE and HTML-based editors consists of the Audio Toolbar, the Formatting Toolbar, the Report Toolbar, and the Vianeta Toolbar: A B C The various toolbars are “dockable” and can be moved about to make more room on the screen. Use the View > Toolbars menu item to hide or show each of the 4 toolbars. The Audio Toolbar (A) Dictation (CVF) Player: Allows you to play dictations using your mouse by clicking the play, pause and stop buttons. Also allows for next and previous in merged reports. For more information about the CVF player, see “Compressed Voice Format (CVF) Player ” on page 163. Timer: The “slider” shows the user how much time has elapsed in the current dictation. The numbers show the total dictation time and the current minutes and seconds played. Volume: The slider on the blue field is the volume. The icon to it’s right is the Mute. Proprietary & Confidential Page 65 of 256 Transcription Toolbar Add a Bookmark: Bookmark the location on the dictation for review at a later time. For more information, see “Multiple Voice Bookmarking” on page 177. Go to Bookmark: Opens the first bookmark in the dictation to review. For more information, see “Multiple Voice Bookmarking” on page 177. The Report Toolbar (B) Patient Info: Opens the Document/Patient Information screen (aka the Admit Discharge Transfer screen), including the Patient Look Up. CC Information: Opens the Add CC window for insertion of CC Physicians onto reports. Spell Check: Checks the active job for spelling errors and displays suggestions for correcting them. Also adds words and sets spell checker options. Word Expander: Allows you to create shorthand terms and expand them into your report. Insert Normal: Inserts specified normal into predetermined section. Show Normals: Adds, deletes, or modifies normals. Return Job: Deletes all changes made after the job was checked out, while removing the job from the user's local machine and placing it back into the appropriate work pool. Sign off: Prompts user to go to the end of the dictation, closes the current job, takes user back to the Job Explorer, and removes the job from both the Job Explorer and the user's local machine. Flag/Comments: Add comments and explanations for Quality Assurance. Physician Alert: Allows the user to add an alert for the dictating Physician. Add Remove Job Links: Allows the user to manage (add or remove) links (Addendums, Links, Merges) between reports. For more information, see “Linking Jobs: Addendums and Merging” on page 75. Page 66 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide View Merged Document: Allows the user to view a merged document. For more information see “Viewing Merged Documents” on page 82. Corrections: Launches Correction dialog, allowing MT to make corrections to reports, based on changes requested by Physician. For more information, see “Making Corrections” on page 83. The Formatting Toolbar (C) Text Editing: Many icons for editing the text on your report, including selecting a font and size, bold, italics, underline, indent, justification, cut, copy, paste, undo, and find. These are standard functions that behave as expected. File Save: Saves the active file with its current filename, location, and file format. Edit Report: Allows user to access a report and either copy and paste a portion of the report into the existing report or replace the entire existing report with the accessed report. For more information, see “Edit Report” on page 107. Report Toolbar for Word-Based Editor In addition to the standard toolbars and functions and the CVF player, the Report toolbar is slightly modified in Microsoft Word-Based reports, when using Embedded mode (for more information about Embedded mode, see “The MS Word Tab” on page 23. For more information about editing Word-based reports, see “Word Editor User Interface” on page 133). Embedded Mode Report Toolbar Icons from left to right: Show ADT Info: Opens Patient Information dialog. Show CC Info: Opens the Add CC window for insertion of CC Physicians onto reports. Proprietary & Confidential Page 67 of 256 Transcription Toolbar Spell Check: Run the spell checker. Attach Word Expander: Loads the word expander software. Return Job: Deletes all changes made after the job was checked out, while removing the job from the user's local machine and placing it back into the appropriate work pool. Sign Off Job: Prompts user to go to the end of the dictation, closes the current job, takes user back to the Job Explorer, and removes the job from both the Job Explorer and the user's local machine. Show Flag Comments: Opens the Flag/Comments dialog. Physician Alerts: Add an alert for the dictating Physician. Accept/Reject Changes: Accept or Reject changes. Highlight Change: Highlights changes. Add Remove Job Links: Merge (link) documents. View Merged Document: View a merged document. Corrections: Correct Physician mistakes. External Mode Report Toolbar Icons from left to right: Show ADT Info: Opens Patient Information dialog. Show CC Info: Opens the Add CC window for insertion of CC Physicians onto reports. Attach Word Expander: Loads the word expander software. Page 68 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Return Job: Deletes all changes made after the job was checked out, while removing the job from the user's local machine and placing it back into the appropriate work pool. Sign Off Job: Prompts user to go to the end of the dictation, closes the current job, takes user back to the Job Explorer, and removes the job from both the Job Explorer and the user's local machine. Show Flag Comments: Opens the Flag/Comments dialog. Physician Alerts: Add an alert for the dictating Physician. Split Jobs: Launches the Split Jobs dialog. Add Bookmark: Adds an audio bookmark. Show Bookmarks: Displays the Show Bookmarks dialog. Proprietary & Confidential Page 69 of 256 Transcription Toolbar Page 70 of 256 Proprietary & Confidential CHAPTER 4 Editing Transcribed Jobs Topics covered in this chapter include: • “Alerts to Changes in Job Status” on page 73 • “Linking Jobs: Addendums and Merging” on page 75 • “Viewing Merged Documents” on page 82 • “Corrections” on page 83 • “Carbon Copies (CCs)” on page 87 • “Automatic Updating via Vianeta Update” on page 94 • “Correcting the Physician Name” on page 97 • “Changing the Work Type ” on page 101 • “Creating Lists (VUE and HTML Editors)” on page 105 • “Edit Report” on page 107 • “The Document/Patient Information Screen” on page 113 Proprietary and Confidential Page 71 • “Splitting a Job ” on page 123 • “The VUE Editor” on page 125 • “Word Editor User Interface” on page 133 • “Word Editor Features” on page 144 • “Keyboard Shortcuts” on page 160 Page 72 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Alerts to Changes in Job Status Vianeta Transcription Desktop synchronizes your job list with the Vianeta Universal Text Server to ensure you are up to date with any changes that have taken place with the job status and job assignment. For example, if you are working offline and one of your jobs was reassigned to another MT by your Supervisor in the meantime, you will receive a message alerting you that the job has been reassigned and providing further instructions for actions you can take. Scenario 1: An Administrator assigns a job to someone else before the original MT has started working on it. The job will be retrieved without alerting the MT. Scenario 2: The MT worked on a job offline and then connects to Internet. In the meantime, the job was reassigned to someone else who completed and Signed Off the job. The original MT will get a message that says, “The job XYZ is no longer assigned to you. Your Supervisor has assigned this job to another MT who has completed and uploaded this job. You may contact your Supervisor if you would like to return this job.” The MT then has the option of returning the job and losing changes or leaving the job in the queue. Scenario 3: The MT worked on a job offline and then connects to Internet. In the meantime the job was assigned to someone else who has not yet uploaded or completed job. The original MT will get a message that says, “The job XYZ is no longer assigned to you. Your Supervisor has assigned this job to another MT. Please contact your Supervisor immediately to see if they can re-assign the job back to you. Would you like to return this job?” The MT then has the option of returning the job and losing changes or leaving the job in the queue. Scenario 4: The MT worked on a job online. In the meantime the job was assigned to someone else who either has or has not yet uploaded or completed job. Proprietary & Confidential Page 73 of 256 Alerts to Changes in Job Status When the original MT attempts to Sign Off the job he/she will get a message that says, “The job XYZ is no longer assigned to you. Your Supervisor has assigned this job to another MT. Please contact your Supervisor immediately to see if they can re-assign the job back to you. Would you like to return this job?” The original MT then should either return the job and lose the changes or contact their Supervisor to see if the job can be returned to him/her. Page 74 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Linking Jobs: Addendums and Merging Vianeta Transcription Desktop supports linking jobs via Addendums and Merging. Linking jobs does not create an actual “new” job. Instead, the linked jobs are presented together in one report—a consolidated view. The order in which the jobs are presented in the report (from top to bottom) when viewing a merged report is based on the job number. Reports are stacked oldest to newest, from top to bottom of the screen. Please see “Differences in Ordering Between Addendums and Merges” on page 76 for more information about the ordering, including special cases involving reports using both Addendums and Merges. Note: All linking activity (creating or removing links) must be performed while in “Online” mode. For more information about Online vs. Offline modes, see “Online Mode and Offline Mode” on page 49. It is, however, possible to view linked reports in Offline mode. Automatic Linking (and Delinking) of Jobs Automatic Linking of jobs occurs when a multiple jobs meet specific requirements as set in the Work Type. In other words, if two or more jobs share the correct information (MRN and, as an example, date of injury), they are automatically linked when the second job (and following jobs) is signed off. Automatically linked jobs can also be automatically delinked. If, after being automatically linked, a change is made to one of the reports that invalidates the original automatic link (changing the MRN, for example) the link is automatically removed or “delinked.” This will only happen for jobs that have been automatically linked. Proprietary & Confidential Page 75 of 256 Linking Jobs: Addendums and Merging Differences in Ordering Between Addendums and Merges Typically, the oldest job is placed at the top of the report when Addendums or Merges are used. However, when Addendums and Merges are used in the same report, the ordering of jobs linked via Addendum has a higher precedence than that of jobs linked via Merge. For example: Case 1: Job 5 is linked via Merge to job 10. In the report, the order is: Job 5, Job 10. Case 2: Job 10 is then linked via Merge to job 20. In the report, the order is: 5, 10, 20. Case 3: Job 10 is linked via Addendum with job 4. In the report, the order is: 5, 4, 10, 20. This is because jobs 4 and 10 are linked via Addendum, and so the higher precedence link (Addendum) keeps those jobs together in the report, despite the fact that job 4 is older than job 5. Working with Addendums and Merges Use the Add Remove Job Links button on the Report toolbar to manage (add or remove) Addendums and Merges. Note: When linking jobs, Vianeta recommends that the headers, footers, and margins of the documents to be linked are identical. Otherwise, the resulting merged view might display improperly. Adding Addendums and Merges To add a link (Addendum or Merge): 1. Click the Add Remove Job Links button (see “The Report Toolbar (B)” on page 66). The Job Links dialog is displayed: Page 76 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The Link Creation section is used to create new links. The Listing of Linked Jobs section shows any existing links. 2. If you know the job name that you’d like to link to the current job, type it in the Job Name field. If not click Search. The Search Report dialog is displayed: Proprietary & Confidential Page 77 of 256 Linking Jobs: Addendums and Merging 3. Enter search criteria and click Search. Jobs that match the search criteria are displayed in the Search Results dialog: Page 78 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 4. Select (by mouse-clicking to highlight) the job to link and click Select. The job name is placed in the Job Name field of the Job Links dialog. 5. Select a type of link (Addendum or Merge) by clicking on the circles and click Link. The newly created link is displayed in the Listing of Linked Jobs: Proprietary & Confidential Page 79 of 256 Linking Jobs: Addendums and Merging Deleting Addendums and Merges To delete a link: 1. Click the Add Remove Job Links button (see “The Report Toolbar (B)” on page 66). The Job Links dialog is displayed: 2. Select the link to be removed in the Listing of Linked Jobs area of the Job Links dialog by clicking in the Set column: Page 80 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 3. Click DeLink to remove the link. Proprietary & Confidential Page 81 of 256 Viewing Merged Documents Viewing Merged Documents Merged documents are basically a way to present the set of linked jobs in a single view. The jobs themselves remain separate entities, but they may be viewed as a collection. When viewing merged documents, it is important to keep in mind that the jobs are displayed in order, with the oldest job appearing on top, except in the case above. See “Differences in Ordering Between Addendums and Merges” on page 76 for more information. To view a merged document, click on the View Consolidated Document icon in the Report toolbar (see “The Report Toolbar (B)” on page 66). The Consolidated Document window will appear after a moment. You can use the scroll bars to view the entire document which will span multiple pages. You can listen to the merged dictations by clicking on the play icon in the lower left corner. Page 82 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Corrections If a Physician realized that a correction needs to be made, due to an error in the dictation (this is different from an error made in transcription), that Physician may request a Correction. Making Corrections Correcting a report causes it to be made inactive, and replaced by the new corrected version. To perform a Correction: 1. Click the Correction icon in the Reports toolbar (see “The Report Toolbar (B)” on page 66). The Job Correction search screen is displayed: 2. Enter any search criteria and click Search to search for a job. A job search screen is displayed: Proprietary & Confidential Page 83 of 256 Corrections The Search Report listing can be sorted ascending or descending by column by clicking on the column header. If the results of the search include more than 20 reports, the Next and Previous page buttons can be used to scroll through the results. 3. Click Correct Job to load the job in the editor, or view the report by doubleclicking on a job from the listing to highlight it. A confirmation box will appear warning you that you are about to overwrite the file. If changes are not possible on this file, you will see a warning box about that. Page 84 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide To View the job without making changes: 1. Right-click and select Show Report to view the report. You can click the Copy button to place any highlighted text on the clipboard for laster pasting into another document. Proprietary & Confidential Page 85 of 256 Corrections Page 86 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Carbon Copies (CCs) Vianeta Transcription Desktop allows a Transcriptionist to print out extra reports in order to produce carbon copies of a report for other Physicians to review. If the Report Printing Manager is in use and properly configured for CCs, it is possible to also have CC reports automatically print out on a designated printer. To insert CC names and produce carbon copies of transcribed reports for other Physicians, open the job in Transcribe Station and press F8* or click on the button in the Transcribe Station menu. It is not possible to Carbon Copy a Physician directly from the Job Explorer, you must open the job in the Transcribe Station. To find a particular Physician, click on the Look up button: * Function key is programmable. Note: The CC screen can only be opened while using the Transcribe Station. If you have only a limited number of physicians, just click Search for a list of all of them. If you have too many to look though manually, enter in as much information as possible about the Physician or Physicians in the Search Physician screen. If you do not know the exact spelling of the Physician’s Proprietary & Confidential Page 87 of 256 Carbon Copies (CCs) name, click the check box next to Sounds Like for the First Name or the Last Name, type in the name phonetically, and then click the Search button. This will bring up a list of Physicians matching the search criteria: Page 88 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Click the check boxes and click OK. next to the names of all of the Physicians to be added Once all of the desired Physicians are listed in the CC Information window, click OK again. The correct Physician(s) will now be copied on this job. Proprietary & Confidential Page 89 of 256 Carbon Copies (CCs) Automatically Fax to a CC Physician AutoFax fields have been added when a CC physician profile is modified. From the CC Information window, select a row. Click Modify. Add or verify a fax number for the CC physician in the Physician Information window. Click Update. Click the small box under “Fax” for the CC physician. The AutoFax information will be updated to the server if the location preference is set for a server update. Deleting a CC Physician To delete a Physician from the CC list for this job, click on F8* to bring up the CC Information window, then highlight the Physician’s name to remove by clicking anywhere on the Physician information. This will add a blue background to the information. Click the Delete button then click OK. The Physician will disappear from the list and also from this job. * Function key is programmable. View Profile of a CC Physician View the profile for the Physician by double-clicking on the selected profile while in the CC Information screen: Page 90 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide To CC a Physician who is not part of the Vianeta Harmony system (this can be done in Offline mode), add him or her to the report. Press F8*, and then click on the Add... button in the CC Information window: * Function key is programmable. Proprietary & Confidential Page 91 of 256 Carbon Copies (CCs) Enter in the information for the Physician to be added, and click the Add... button. That Physician will now be copied to this report. The format in which the information is added to the report is based on the template specifications provided during the creation of the templates. Page 92 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Keep in mind that when adding a CC Physician in this way, the CC Physician will only be used for the current report and will not be available for use in the Look up function. Proprietary & Confidential Page 93 of 256 Automatic Updating via Vianeta Update Automatic Updating via Vianeta Update There is a red, blue, green, and yellow circular icon present in the taskbar: . This small program, called Vianeta Update, periodically checks for and synchronizes data on the local machine with that found on the server. Vianeta Update can check for data (such as CC Physician information) and code updates, as well as Notifications. (Notifications are messages or announcements from the server, such as a message stating that updates are available/etc.) Vianeta Update runs automatically, but will only install new updates if the Update Data checkbox is checked in the Edit Preferences dialog. For more information, see “Update Data” on page 18. Using Vianeta Update Right-click on the icon to display the Vianeta Update menu: Use this menu to configure the behavior of Vianeta Update. Restart Manager Restarts Vianeta Update. Start/Stop The Start and Stop menus controls which types of data will be updated: data or code (or both). The Start and Stop menus have a submenu that contains: • All Page 94 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide • Data Update • Code Update Select which Update(s) to start or stop. Check for data Selecting Check for data causes Vianeta Update to check to see if there is new data to install. Check for data does not install the data. Check for notifications Select Check for notifications to view any notification messages that are sent from the server. Check for code Selecting Check for code causes Vianeta Update to check to see if there is new code to install. Check for code does not install the code. About Vianeta Update Displays an “About” dialog. Exit Closes Vianeta Update. Vianeta Update and Multiple Users Some things to keep in mind if multiple users are using the same machine for accessing Vianeta Transcription Desktop: Users belonging to the same Service Provider will share data updates, as long as any one of them has the Update Data box checked. Users from different Service Providers will not have their data updated unless they explicitly check the Update Data box. All users sharing a machine will share code updates if any of them have checked the Update Data box. Proprietary & Confidential Page 95 of 256 Automatic Updating via Vianeta Update Page 96 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Correcting the Physician Name Sometimes a Physician may enter in the wrong Author ID while dictating, causing the system to attribute the wrong Physician with that job. If, while listening to a dictation, it becomes clear that the Physician making the dictation is different than the name given on the screen, go back to the Job Explorer to change the Physician Name. 1. In the Job Explorer, select the job for which you need to change the Physician Name, right-click on it, and select Change Job Info from the rightclick menu: Proprietary & Confidential Page 97 of 256 Correcting the Physician Name 2. Click on the lookup button the following window: to the right of the Doctor Name to bring up 3. Enter in as much information as you know about the dictating Physician, and click the Search button. 4. Select a Site Location with the drop-down arrow. This is required. 5. This will bring up the Doctor Search results screen. Double-click on the correct Physician name: Page 98 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The new name will appear in the Doctor Name field. Also the Specialty field will be automatically populated with this Physician’s specialty. Proprietary & Confidential Page 99 of 256 Correcting the Physician Name 6. Click Finish to correct the Physician’s name for this job. Page 100 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Changing the Work Type Getting the correct template, Patient ID, or Priority Sometimes a Physician may enter an incorrect Work Type code while dictating, causing the Transcriptionist to receive the wrong template. If, while listening to a dictation, it becomes clear that the Physician is talking about a different type of report than the report template specifies, go back to the Job Explorer to change the Work Type. Doing so will cause the system to replace the template with the correct one. In the Job Explorer, select the job for which you need to change the Work Type, right-click on it, and choose More Job Info from the right-click menu. Proprietary & Confidential Page 101 of 256 Changing the Work Type Choose the correct Work Type by clicking the drop-down arrow, moving the cursor to the correct Work Type, and clicking on it. (Or you may type Alt-W to place the cursor in the list and use the cursor control keys on your keyboard to select a few Work Type.) If no Medical Record Number has been selected by the Physician, there will be a -1 in the Patient ID. Enter the correct Medical Record Number per the Physician dictation. If the Physician has selected the Page 102 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide wrong Priority for the job (STAT, NON-STAT), change it by clicking the dropdown arrow and moving the cursor to the correct Priority and clicking on it. Click Finish to complete the changes. Note: If you have transcribed part of the report before discovering the need to change the Work Type, you will lose all the changes you made. To prevent this from happening, copy and paste the text you have typed in the old Work Type into the Notepad program. After the new template is in place, copy and paste the text from the Notepad program into the new Work Type template. Proprietary & Confidential Page 103 of 256 Changing the Work Type Page 104 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Creating Lists (VUE and HTML Editors) In certain jobs, it may make sense to include a bulleted or numbered list while transcribing the job. Note: The VUE and Word editors also support many other list customization options. For more information about bulleted and numbered lists within the VUE editor, see “Bulleted and Numbered Lists” on page 127. For more information on creating lists within Word-based reports, see “Numbered and bulleted lists” on page 155. Numbered Lists 1. Select the numbering option from the main menu—this will begin the numbering sequence. 2. Numbering will begin where your cursor is placed within the document. 3. To discontinue numbering just press Enter twice. 4. To go to point “A” under “1”, simply press Shift+ Enter at the end of text in point “1”. This will put the cursor at the beginning of the next line under “1”. Type “A” and a space (or two spaces, MT's preference) here. 5. The MT can continue typing under point “A” with the only problem being that the text wraps around to begin under the “A” instead of lining up under the text in the first line under “A”. 6. If a point “B” is desired, simply press Shift+ Enter at the end of text in point “A.” This will put the cursor at the beginning of the next line under the text in “A”. 7. When the MT is ready to go to point “2,” simply press Enter at the end of text in point “B.” The next number will automatically appear and the MT can continue to type as usual. 8. The following is an example of what the text will look like in the Transcribe Station using these directions. 1. This is a document that I want to use to test to see if I can create a numbering list with A.B.C. by pressing Shift+ Enter. Proprietary & Confidential Page 105 of 256 Creating Lists (VUE and HTML Editors) A. This is where I want to have my list A. B. C. start and then I will continue to transcribe. Press Shift+ Enter for the b. section. B. I cannot adjust the text with two spaces after I transcribe this report Press Enter to go back to the numbering. 2. Now I can go back to numbering. Bulleted Lists This works similar to the numbered lists, only select the bullets option from the main menu. Page 106 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Edit Report The Edit Report feature is used to either: 1. View an existing Report and, if desired, copy portions from that Report and paste into the existing report. 2. Download an existing Report and place the entire report into Vianeta Transcription Desktop for editing, using the same existing job information. Note: Edit Report is only supported for HTML-based templates. Editing Report Procedure Access Edit Report from within the Transcription Station screen. Click on the Edit Report below: Proprietary & Confidential button to open the Search Report screen. As shown Page 107 of 256 Edit Report Type in or select all the information you know about the Report you are searching for. Click Finish to search for the report that meets the criteria. Page 108 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Press the up and down arrow keys to move the gray select bar to the Report to use as a source or right-click on the Report. Press the Enter key or double-click to select that Report and bring up the following menu: Download Report Move your cursor to the Download Report selection and press the Enter key or click with your mouse. Proprietary & Confidential Page 109 of 256 Edit Report The selected Report will replace the Report in the Transcribe Station. Show Report To open the selected Report, move the cursor to the Show Report selection and press the Enter key or click with the mouse. A copy of the Report is displayed, similar to what is shown below: Copy the desired information from the displayed Report and paste it into the Report being created in the Transcribe Station. Highlight the text to copy by Page 110 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide positioning the mouse over the beginning of the text and holding the left mouse button while dragging across the text. The selected text is highlighted. Click the Copy button to copy the text to the computer’s clipboard. Close this window and the previous window. Position the cursor to the location on the current Report where the selected text should be placed. Press the CTRL + V keys to paste the selected text into the Report. Proprietary & Confidential Page 111 of 256 Edit Report Page 112 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The Document/Patient Information Screen Once a job is downloaded and appears bold in the Job Explorer, doubleclicking on it will open that job in the Transcribe Station or select the job with the arrow keys and press the Shift key to download the job into the Transcribe Station to begin transcription. After opening the job in either of the two ways above, the Document/Patient Information screen is displayed: If the current account has an ADT (Admit Discharge Transfer) feed enabled, some or all of this information will be pre-populated in this screen. Otherwise, enter in as much information as possible into this screen. Open this screen at any time by clicking the Patient Information button in the tool bar or by pressing F3 (the key is customizable), in order to return to it after listening to the dictation and gathering the necessary information. Proprietary & Confidential Page 113 of 256 The Document/Patient Information Screen This tool allows the MT to enter associations and search for information regarding a patient, including Attending Physicians (for more information about searching for Attending Physicians, see “The Physician Lookup Button” on page 119). Adding Associations Associations are used to relate various kinds of data (such as medical record number, billing number, a visit number, etc.) with a report. Associating this additional data with a report provides the Physician with the ability to search using related data (such as accession numbers, order control, visit number, etc.) to find a specific report associated with that data. If the WorkType for a job has an Association field, the Document/Patient Information screen will include an Association section just under the Attending Physicians section. There are two major sections of the Associations area: Next to the first field (here named “Association Date”), you will see the type of association(s) available for this WorkType. This field could be “Date of Injury”, “Patient Name”, “Billing Num”, or other data point. This field will be the search criteria when you click the Lookup button. Page 114 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide In the listing box, you will see all the associations of the type specified after you have clicked the Lookup button. To view an association: 1. Click Lookup in the Associations section. The Associations LookUp Results window is displayed: Proprietary & Confidential Page 115 of 256 The Document/Patient Information Screen If you scroll to the right more data will be displayed. The information will be sorted by the newest (most recently uploaded) data. 2. Mark the checkbox in the Assn column, corresponding to the values to be associated to the job. Selecting a row (or choosing the row via the radio button in the Main column) populates the Patient Information dialog with the contents of that row. Select multiple checkboxes if necessary. 3. Click OK to save the information, or click Cancel (or the X in the upper-left corner) to close the dialog without saving the information. Note: The same functionality is available via the Patient Lookup button. To remove an association, uncheck the box in the Link column of the Association Lookup Results dialog, or highlight the item in the Associations listing in the Patient Information dialog and click Remove. Page 116 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Patient Lookup Button Click the Patient Lookup button in the Patient/Document Information screen to open the Lookup Patient Information dialog. This lookup feature requires that the account for this job has a live ADT feed, and requires the Transcriptionist to be in connected mode. The Lookup Patient Information dialog provides the ability to search the database for patient ADT information and add associations to the job. Search parameters include: Patient Medical Record Number, Billing Number, Last Name, First Name, Gender, Date of Birth range, Admit Date range, Discharge Date range, Visit Date range, Surgery Date range. Fill in any or none of the search fields and click the Search button to get the patient information list. Proprietary & Confidential Page 117 of 256 The Document/Patient Information Screen Lookup Patient Information dialog (if you cannot see all of the panel, you may need go to Windows Display properties and make sure your system is set for “Small Fonts”): If the Lookup Patient Information search results include many rows, the Next Page button will become available. Note: Remember to check the admit date before choosing a file so you are choosing the corresponding admission/discharge date for the patient file you are transcribing. • Clicking the Next Page button displays the next set of rows. • The Previous Page button becomes available once the Next Page button has been clicked. • Clicking the Previous Page button will displays the previous set of rows. • If the search results fit on a single page, the Next Page and Previous Page buttons will be unavailable and grayed out. • To select a patient's information from the search results double-click on that patient's information. This will close the search results window and fill the Page 118 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide • • • • • Patient Information section of the Document/Patient Information dialog with the appropriate patient information. Alternatively, select a row by clicking on the row or by selecting it via the Main column. Select items for associations via the checkboxes in the Assn column. Click OK in the Lookup Patient Information dialog to close the dialog and populate the Patient Information dialog. Clicking OK in the Document/Patient Information screen closes the dialog and fills the work template header with the appropriate patient information. To close the Document/Patient Information screen without saving changes made to the data, click the Cancel button, press the ESC key on the keyboard, or click the in the top right corner of the dialog. Note: Currently, the Lookup Patient Information results are limited to the first 50 matching records. Click the OK button on the Patient Information screen to close the window and begin transcription. The Physician Lookup Button Multiple Attending Physicians can be entered in the Patient Information Screen. Search for Attending Physicians to add by using the Physician Lookup button. Pressing the Physician Lookup button displays the Search Physician tool (if you cannot see all of the panel, you may need go to Windows Display properties and make sure your system is set for “Small Fonts”): Proprietary & Confidential Page 119 of 256 The Document/Patient Information Screen Enter as much or little search criteria as desired and click Search. The search function will search both the attending physicians and CC’ physicians in your system. If you want to reduce the search to only attending physicians, click the box labeled “Search For Attending Physicians Only”. The results are displayed in the Search Physician results window. Page 120 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Select one or more Attending Physicians by marking the checkbox next the desired Physician(s) and then click OK. If a large number of Physicians is returned by the search criteria, either use the Next Page/Prev Page buttons or modify the search criteria to return fewer Physicians. The selected Physicians are added to the Attending Physicians Listing. Proprietary & Confidential Page 121 of 256 The Document/Patient Information Screen Page 122 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Splitting a Job Physicians can dictate several different jobs on one phone call—when this happens, two or more jobs will be contained within one CVF (voice) file, and the system will count the jobs as one large job. When encountering such a job, use the Split Job function to create duplicates of the voice files so that there is one voice file for each job that exists. Note: Split Job is only available when in Online mode. Split a job from the Transcribe Station or from the Job Explorer. To split a job from the Transcribe Station: If you already have the job to split open in the Transcribe Station, click on the Split Job button in the tool bar. Make sure to pause the dictation at the end of the job being transcribed. The following window will appear: Proprietary & Confidential Page 123 of 256 Splitting a Job The Priority, Work Type, and Patient ID are automatically set to match the parameters of the first job; adjust them according to whatever the dictating Physician specified when he/she began dictating the second job in the job being split. Clicking on the Split Job button will create a new job in the Job Explorer with the same voice file attached to it—the Job number of the new job will be different, but the Dictation # will be the same. The voice file itself is queued where the voice file was paused at the end of the original job. If there are more than two jobs contained in the voice file, repeat the above procedure for each job that is in the voice file. From the Job Explorer, highlight and right-click on the job to split and click on Split Job on the right-click menu: Either one of these options will bring up the Split Job window as shown above. When the new job is created the dictation will be queued to start at the location where the dictation was paused, which will be at the beginning of the new dictation for the split job. Note: When splitting a job from the Job Explorer, the voice file cannot be queued to start at the beginning of the new job. Splitting jobs will also have the benefit is making life easier for auditors who need to make sure that all the necessary dictations were made. Page 124 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The VUE Editor For the most part, the Vianeta Universal Editor behaves similarly to the HTML-based editor, with the differences described below. The VUE editor includes the following features, not present in the HTMLbased editor: • Page-Breaks: Visible while typing • Ruler: Transcriptionists see a ruler similar to Word, including Hanging • • • • Indents and adjustable Tabs Word-like Bullets and Numbered Lists Ability to modify Header/Footer as with Word templates Check Spelling as you type (enabled via the Edit Preferences dialog) Automatically save the document periodically (enabled via the Edit Preferences dialog) Proprietary & Confidential Page 125 of 256 The VUE Editor The VUE Ruler The ruler is visible at the top of the document when displayed in the VUE editor. Note: The VUE Ruler is not available in the HTML editor. A Indent B Hanging Indent C Tab Stop D Ruler Tabs There can be a maximum of 14 tab stops defined for a document within the VUE editor. To add a new tab stop, click within the set of tab stops (C), just to the top of the ruler (D). To move a tab stop, use the mouse to click and drag the tab stop to Page 126 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide the desired location. To remove a tab stop, use the mouse to click and drag the tab stop off of the ruler. Indent and Hanging Indent Adjust the indent or hanging indent via the markers (A and B). Reposition them along the ruler in the desired locations. Bulleted and Numbered Lists Like the HTML-based editor, VUE supports numbered and bulleted lists. In fact, clicking on the Bullets and Numbered icons in the Transcribe Station toolbar (see “Transcription Toolbar for VUE and HTML-Based Editors” on page 65) has the same effect whether using the HTML-based or VUE editor. That said, the VUE editor does support a more advanced set of bulleted and numbered list options, available via the Format > Bullets menu item. Bulleted List 1. Select the Bulleted list from the Bulleted/Numbered box: Proprietary & Confidential Page 127 of 256 The VUE Editor 2. Select the symbol to represent the bullets via the 5 pre-selected choices, or click the Bullet... button to browse a complete list of options. 3. Select a size if desired. 4. Make formatting changes via the Formatting box (for more information on the formatting options, see “List Formatting” on page 129). 5. Click OK to save the changes, or click Cancel to close the dialog without saving. Numbered List 1. Select the Numbered list from the Bulleted/Numbered box: 2. Select the various Number formatting options: Number style - Select a numbering style, such as alphabetic, roman numerals, or standard numbering. Character in front - Select a character to precede the number (such as ‘<‘ or ‘#’). Character after - Select a character to follow the number (such as ‘)’ or ‘>’). Page 128 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Start at - Select the number at which to start the list. Restart/Continue - Select whether to continue the previous numbered list or restart the numbering. 3. Make formatting changes via the Formatting box (for more information on the formatting options, see “List Formatting” on page 129). 4. Click OK to save the changes, or click Cancel to close the dialog without saving. List Formatting Use the options available in the Formatting box to configure the spatial relationships between the list items, bullets/numbers, and the margins. Bullet/Number position - Select bullet/number indent. Text position - Select text indent. Separating Character - Select the character to be displayed between the bullet/ number and the text, Tab, Space, or None. Level - Select a level for indentation, 1 through 10. Modifying the Header or Footer It is possible to modify the contents of the header or footer within the document being edited, in a similar fashion to that used in Word documents. To modify a header or footer: 1. Double-click in the header or footer region (partially “greyed out” area at top or bottom of document). The header or footer area will be outlined with a dashed line, and will no longer be greyed out: Proprietary & Confidential Page 129 of 256 The VUE Editor 2. It is now possible to add or change or delete text from within the header or footer, just as with any other part of the document. 3. Click in the body of the document (outside of the header/footer) to return to editing the body of the report. ShortCut or Hotkeys available in the VUE See also “Transcription Default Keyboard Shortcuts” on page 22. Mouse Assignments Click: Moves cursor to point of click or selects an image. Shift+Click: Extends the selection to the point of click. Double-click: Selects the word that is clicked on or opens a modal dialog box to select an image alignment. Drag: Selects text from point of button down to point where button is released. Double-click and drag: Extends the selection from word to word. Triple-click and drag: Extends the selection from row to row. PgUp/PgDown: Scrolls the text up or down one client area height minus the height of one line of text. Active only if a vertical scrollbar exists. Page 130 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Moving the cursor while SHIFT is pressed extends the current selection to the new cursor position. Keyboard Assignments HOME: Moves the cursor to the beginning of the line. END: Moves the cursor to the end of the line. Left Arrow: Moves the cursor one character to the left. Right Arrow: Moves the cursor one character to the right. Up Arrow: Moves the cursor one line up. Down Arrow: Moves the cursor one line down. CTRL+(Left Arrow): Moves the cursor to the beginning of the current word. CTRL+(Right Arrow): Moves the cursor to the beginning of the next word. CTRL+HOME: Moves the cursor to start of text. CTRL+END: Moves the cursor to end of text. CTRL+ENTER: Inserts a new page. SHIFT+ENTER: Creates a line feed. CTRL+(-): Inserts an end-of-line hyphen when the end of the line is reached. DEL: Deletes selected text. SHIFT+DEL: Copies selected text to the Clipboard and deletes the selection. CTRL+INS: Copies selected text to the clipboard. CTRL+SHIFT+(Spacebar): Inserts a non-breaking space. CTRL+(Backspace): Deletes the previous word. Proprietary & Confidential Page 131 of 256 The VUE Editor Moving the cursor while SHIFT is pressed extends the current selection to the new cursor position. Page 132 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Word Editor User Interface Job Explorer interface overview Opening a job in the Word editor 1. Use one of these three methods to open a job in the Job Explorer for transcribing: a. Double-click a job. b. Highlight a job and press Shift. c. Use the right-click menu to select Load Job in Editor. Word job modes Word jobs can be opened in either Embedded or External mode. For Embedded mode, most of the toolbars mimic those of the HTML editor interface (see “Transcription Toolbar for VUE and HTML-Based Editors” on page 65). The features of and differences between the two modes are described in the various sections below. Proprietary & Confidential Page 133 of 256 Word Editor User Interface Word editor interface overview: Print Layout page view 1. The report first appears in Word Print Layout page view with the CVF Audio Player and the Document/Patient Information window in front. The Print Layout view displays images. Note: If the Embed Word Documents preference is set (see “Embed Word Documents” on page 24), the report is opened in the Transcription Desktop window instead of a separate Microsoft Word window. Page 134 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 2. Press Cancel to remove the Document/Patient Information window. Here is an overview of the Word toolbars and their functions. Note: The functions in the Word toolbars can be customized by each user. Proprietary & Confidential Page 135 of 256 Word Editor User Interface Word Standard toolbar This toolbar is available in External mode only. Word Formatting Toolbar This toolbar is available in External mode only. Word Vianeta Toolbar This toolbar is available in both embedded and external mode. Page 136 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide CVF (Compressed Voice Format) Audio Player The player controls are included in the set of toolbars at the top of the page in Embedded mode. Word Normal page view 1. To change to Word Normal page view, select View > Normal. As Word has collapsible menus, you may need to click on the double down arrow open the full menu. The Normal view does not display images. to 2. The Page View indicator bar at the bottom of the window tells you which view you are in. Proprietary & Confidential Page 137 of 256 Word Editor User Interface This displays the Word Normal page view. This control is available in both modes. Page 138 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide You can also use the same process to display the document in Web Layout and Outline view. Proprietary & Confidential Page 139 of 256 Word Editor User Interface Show/Hide Symbols The Show/Hide Symbols button toggles between turning all non-printing characters on or off in the display. The screenshots above have Show/Hide Symbols turned off. These symbols do not print in the final report. Here's an example of Show/Hide Symbols turned on. MAIN NON-PRINTING SYMBOLS ¤ = End table cell ··· = Space Page 140 of 256 ¶ = End paragraph ···Page Break··· → = Tab Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide This feature is available in External mode only. Status Bar indicators The Status Bar at the bottom of the window provides several indicators concerning page information. Auto Save and Auto Recover This applies to External mode only. 1. To configure Auto Save, select Tools > Options > Save. Proprietary & Confidential Page 141 of 256 Word Editor User Interface 2. Select one or more of the following options: Always create backup copy, Allow background saves, Save AutoRecover info every “n” minutes. Change “n” to a number of minutes you prefer. When AutoRecover is turned on, the changes you make are saved at set intervals in a separate, temporary recovery file. Then, if you have to restart Word or your computer without saving your work, Word automatically opens the recovery file. The recovery file contains your changes up until the last time AutoRecover saved the document. Note: Do NOT use File > Save As to save your current file with a different name. Adding or Removing Buttons from Toolbars This applies to External mode only. 1. To add or remove buttons from toolbars, click the down arrow button the right side of the toolbar, then choose Add or Remove Buttons. Page 142 of 256 at Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 2. Click the buttons you want to add or remove. Click outside the Add or Remove Buttons menu to implement your changes. Proprietary & Confidential Page 143 of 256 Word Editor Features Word Editor Features Bookmarks Word Bookmarks vs. Vianeta Bookmarks Word Bookmarks are reference markers for insertion of pre-defined text. You can use bookmarks to quickly jump to a specific location. For Vianeta usage, a Word bookmark is used to insert ADT tags such as Patient MRN# or Dictating Physician First Name. Vianeta bookmarks are used to mark the current position in a Vianeta voice file for QA or Supervisor review. The MT or QA person can enter a text comment at the point for the voice bookmark. When the QA person or supervisor reviews the job, the voice file will be queued to the exact spot with the text comments attached. This section addresses how to create, move, and show Word bookmarks. Creating Bookmarks 1. Select Insert > Bookmark, or press Control-Shift-F5. 2. Type a Bookmark name and click Add. Page 144 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Note: Bookmark names must begin with a letter and can contain numbers. You can't include spaces in a bookmark name. However, you can use the underscore character to separate words - for example, "First_heading." Moving to Bookmarks 1. Press F5 to display the Find and Replace > Go To dialog box. 2. Click Bookmark in the Go to what box on the left. 3. Select or type the bookmark name in the Enter bookmark name box on the right. Click Go To. Proprietary & Confidential Page 145 of 256 Word Editor Features Showing Bookmarks Normally, bookmarks aren’t visible in your document. However, you might want to display bookmarks when you’re working in a document. Word uses brackets to represent bookmarks around an item or an I-beam to represent a bookmark at a location. The bookmarks do not print. 1. Select Tools > Options > View. 2. Select the Bookmarks check box. Page 146 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide This will cause the Bookmarks to show in your report as an I-beam. Note: Do not delete bookmarks from your reports! Normals Setting the default file location for Normals Use Word's Insert File feature to insert normals as existing Word docs. First, set a default file location for your normals. 1. Select Tools > Options > File Locations. Proprietary & Confidential Page 147 of 256 Word Editor Features 2. Select Documents under File Types and click Modify. 3. Select C:\MyJobs\Normals or choose another location for your normals. Inserting Normals using Word’s Insert File feature 1. Select Insert > File. Note: For Embedded mode, press ALT-N. 2. Select the normal you want. Click Insert. Page 148 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Creating new Normals 1. Select File > New. 2. Type your new normal. 3. Name the file per your naming convention and save the file to your Normals directory (see 2.2.1). Modifying existing Normals 1. Select File > Open. Open an existing normal. 2. Modify the existing normal as required. 3. Save the normal. Tables Inserting a table There are multiple ways to insert a table. The easiest is the Insert Table button in the Standard toolbar. Inserting tables is available only in External mode. Proprietary & Confidential Page 149 of 256 Word Editor Features 1. Click the Insert Table button and drag the mouse through the number of rows and columns you want. Let the mouse go when you are done. 2. This example creates a 3 rows by 3 columns table. Type text in each cell as you require. Show/Hide table borders You can control whether borders are displayed in your table or not. 1. Click the mouse inside your table. 2. Select Tables > Table Properties > Borders and Shading. For Embedded mode, right-click and then select Borders and Shading. 3. Select None under Setting. Click OK. Page 150 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Modify table properties To modify table properties: 1. Click the mouse inside your table. 2. Select Tables > Table Properties. For Embedded mode, right-click and select Table Properties. The following properties can be changed for the entire table, or for individual rows, columns, and cells, as appropriate: Width, Alignment, Text Wrapping, Indent, Borders and Shading, Cell Margins, and more. Proprietary & Confidential Page 151 of 256 Word Editor Features Indenting 1. To increase an indent, click the Increase Indent button in the Formatting toolbar. You can also press Control-m (CTRL-m works for both modes). 2. To decrease an indent, click the Decrease Indent button in the Formatting toolbar. You can also press Shift-Control-m. (Shift-CTRL-m works for both modes.) Search Find 1. To search, press Control-f. 2. Click the More button to open the full window with all options When the full window is open, the button will read Less. Page 152 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 3. Set the options you need – Match case, Find whole words only, other options. 4. Type the word you want to search for and press OK. 5. Click Find Next to find the next word instance you’re looking for. Find and Replace 1. To search and replace, press Control-h. 2. Click the More button to open the full window with all options When the full window is open, the button will read Less. 3. Set the options you need – Match case, Find whole words only, other options. 4. Type the word you want to search for and click OK. Proprietary & Confidential Page 153 of 256 Word Editor Features 5. Click Replace to replace one word only. Click Find Next to find the next word instance you’re looking for, and repeat the Replace operation if required. 6. Click Replace All to replace all words in the document. Spell Check Using Spell Check 1. Press F7 or the Spell Check button in the Standard toolbar to run the Spell Checker. Alternately, click the spell check button located in the Transcription Toolbar. These options are available in the Spell Checker:I Ignore Ignore All Page 154 of 256 Ignore this word once in this document. Ignore this word every time it appears in this document. Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Add Add this word to your personal spelling dictionary for use in future documents. Change Change All Change this word once in this document. Auto Correct Adds the spelling error and its correction to the AutoCorrect list so that Word will correct it automatically as you type. Change this word every time it appears in this document. Removing Dictionaries from Microsoft Word By default, Transcription Desktop adds a dictionary called “spellex.dic” to the list of dictionaries that Microsoft word uses. To disable this dictionary: 1. 2. 3. 4. In Microsoft word, select Tools > Options... from the menu. On the Options dialog, select the Spelling & Grammar tab. Click the Dictionaries button. Un-check the check box next to “spellex.dic” and click OK. Numbered and bulleted lists There are two ways to implement numbered and bulleted lists – line by line or all at once. The most consistent way to implement numbered lists in the all at once option. Numbered list, all at once 1. Type all the lines you want to be numbered. Press Enter at the end of each line. 2. Select all the lines you typed with the mouse. 3. Click the Numbering button in the Formatting toolbar. This will create numbered lines beginning with the number 1. Alternatively, right-click and select Bullets and Numbering, then select the Numbering tab and then choose a numbering style. 4. If the number 1 does not appear in the first line, select all numbered lines, right-click, and select Bullets and Numbering. Proprietary & Confidential Page 155 of 256 Word Editor Features 5. Click Restart numbering and click OK. Bulleted list, all at once 1. Type all the lines you want to be numbered. Press Enter at the end of each line. 2. Select all the lines you typed with the mouse. 3. Click the Bullets button in the Formatting toolbar. This will create bulleted lines. Alternatively, right-click and select Bullets and Numbering, then select the Bulleted tab and choose a bulleting type. Vertical and Horizontal Rulers 1. To turn on vertical and horizontal rulers, select View > Ruler. This is for External mode only. 2. Click display the vertical ruler in Print Layout view, select Tools > Options > View > Print and Web Layout Options > Vertical ruler. Page 156 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Hanging Indents Hanging indents are paragraph formatting in which the second and subsequent lines of a paragraph are indented more than the first line. Create hanging indents 1. Type one or more lines of text. 2. Select all lines of text and press Control-T. The first line will remain on the left, and all subsequent lines will be indented. Proprietary & Confidential Page 157 of 256 Word Editor Features Remove hanging indents 1. To remove the hanging indent, press Shift-Control-T. Lines Add horizontal or vertical lines 1. Click where you want to insert the line. 2. Select Format > Borders and Shading. For Embedded mode, it is possible to get to this dialog by right-clicking on the ruler in Normal, Web, or Print view. 3. Click the lines under preview you want to insert – left, right, top, bottom, or all. In the screenshot below, the below line is checked. Page 158 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 4. Set the other options you require – Color, Width, Setting, other choices. If you want to insert Horizontal Line images, click the Horizontal Line button. 5. Click the Page Border and/or Shading tabs to apply borders and shading to pages, text, and tables as required. Proprietary & Confidential Page 159 of 256 Keyboard Shortcuts Keyboard Shortcuts Main Word Shortcuts Control Keys Ctrl-B Ctrl-C Ctrl-G Ctrl-X Ctrl-F Ctrl-E Ctrl-T Ctrl-M CtrlShift-F5 Ctrl-I Ctrl-L Ctrl-O Ctrl-V Ctrl-P ShiftCtrl-T ShiftCtrl-M Ctrl-Y Function Keys Bold Copy Speed Control Cut Find Center Align Hanging indent Indent Insert bookmark F1 Shift-F1 F2 Ctrl-F2 Shift-F3 Alt-F3 F4 Shift-F4 Microsoft Word Help Text Format Summary Flag/Comments Print Preview Show ADT Screen Change case Create Auto Text Repeat last command Repeat Find Italics Left align Open Paste Print Remove hanging indent Remove indent F5 Ctrl-Shift-F5 F7 Shift-F7 F8 F9 Go to page Insert bookmark Spell check Thesaurus CC Info Jump to Bookmark Shift-F10 RIght-Click Menu F3 Ctrl-H Repeat last command Replace Ctrl-S Save Tab Ctrl-A Select All Shift-Tab Ctrl-U Ctrl-Z Ctrl-Alt-V Alt-N Underline Undo Auto Text Insert Insert Normal Ctrl-Enter Ctrl-Home Ctrl-End Home End Page 160 of 256 Other Keys Move forward from table cell to cell Move backward from table cell to cell Page break Move to beginning of file Move to end of file Move to beginning of line Move to end of line Proprietary & Confidential CHAPTER 5 Transcribing Jobs - Tools Topics covered in this chapter include: • “Compressed Voice Format (CVF) Player ” on page 163 • “The Flag/Comments Tool ” on page 169 • “Physician Alerts ” on page 173 • “Keyboard Shortcuts” on page 175 • “Multiple Voice Bookmarking” on page 177 • “Normals ” on page 179 • “Printing and Print Preview” on page 189 • “Spell Checker” on page 195 • “Word Expansions ” on page 201 Proprietary and Confidential Page 161 Page 162 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Compressed Voice Format (CVF) Player The CVF Player is available via the Audio Toolbar (View > Toolbars > Audio Toolbar) and allows the transcriptionist to play back the client's dictation when a job is open for transcription and to place and review audio bookmarks (for information about Multiple Voice Bookmarks, see “Multiple Voice Bookmarking” on page 177). The CVF player plays Compressed Voice Format files. CVF files are digitally compressed in much the same way that MP3 music files are compressed so that they can be quickly downloaded while preserving sound quality. With its easily configurable controls and complete compatibility with any foot pedal that works with your computer's game port (15 pin), the CVF Player allows transcriptionists to listen to the dictation and transcribe on literally the same page. To pause the dictation at any point, simply lift your foot from the Play pedal. Similarly, to rewind or forward to a certain point, hold down the appropriate pedal until you get to the point in the dictation where you want to restart playback. In addition to using the foot pedal to control the CVF Player, you can also use the mouse to play, rewind, forward, pause, and adjust the volume of the CVF Player. The CVF player can also be controlled from the keyboard, using the keys that you set. Components of the CVF Player Controls Seek Bar Volume & Mute Elapsed Time Proprietary & Confidential Page 163 of 256 Compressed Voice Format (CVF) Player Seek Bar: Indicates the progress of the current dictation. You can drag the program indicator to select a point other than the beginning to start playing. There will be a minute and second note to the lower right to see where you are in the document to help make a note in your flags if needed. Controls: The Play, Pause, Stop, Rewind, Forward, Mute and Volume Control controls work the same as the controls on a compact disc player. Status: Displays the current status of the CVF Player (for example, playing, paused, or stopped), the elapsed time of the file playing. Using the Mouse to Play, Rewind, Forward, and Pause To play the dictation at any point, use the mouse to click the Play button. To pause the dictation at any point, use the mouse to click the Pause button. To stop the dictation at any point, use the mouse to click the Stop button. To rewind or fast forward the dictation, use the mouse to click the Rewind or Forward buttons bar or by dragging the progress indicator on the Seek dictation. bar to the desired point in the Adjusting the volume of the CVF player Press CTRL + Up Arrow and CTRL + Down Arrow keys on the keyboard to raise and lower the volume, or click and drag the volume control slider in the player window. To mute the sound, press CTRL + M, or click the Mute button Page 164 of 256 if it appears in the player window. It will change to a . Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Adjusting the audio rate The CVF Player can play back the audio file at different speeds, so you can slow down dictations that are spoken too fast to understand. The default shortcut key to open the Speed Control window is CTRL-G; if this is not set up, open the Preferences window from the Tools menu, click on Short Cut Key and scroll down the menu until you reach Audio Rate. Note the keyboard keys to activate the Speed Control. Use these keys to open the Speed Control. The audio rate at normal speed is always shown as “1” in the center of the Speed Control window. To speed up the audio rate: 1. 2. 3. 4. Use the mouse to click on button, or Use your keyboard Shift and + keys, or Use the + key on the number key pad. The number displayed in the middle reflects the value above “1” as the audio rate is increased. To slow down the audio rate: 1. Use the mouse to click on the Proprietary & Confidential button, or Page 165 of 256 Compressed Voice Format (CVF) Player 2. Use your keyboard – key, or 3. Use the – key on the number key pad. 4. The number displayed in the middle reflects the value below “1” as the audio rate is reduced. To close the Speed Control dialog press the ESC key on the keyboard or click the X in the top right corner of the dialog. Using Keyboard shortcuts in the CVF Player SPACE: While playing the dictation, hitting the SPACE bar will pause the dictation, and hitting the SPACE bar again will resume playing the dictation. PERIOD (.): Stop and rewind to the beginning. M: Mute and unmute. UP ARROW: Turn volume up. DOWN ARROW: Turn volume down. Note: The change in speed is on a per job basis. As you open a new job the speed will go back to normal. These keyboard shortcut settings can be overridden in the Edit Preferences dialog. Access this dialog through the Tools Menu or by pressing CTRL-P. Page 166 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Troubleshooting the CVF Player Problem Possible Cause No CVF Player sound volume settings are improperly set. System volume settings are improperly set. Solution In the control bar, make sure the Mute button (speaker icon) does not have a cross through it. Drag or click the Volume Control slider to a level that is above the lowest volume setting. Double-click the Volume icon in the notification area of the taskbar. If this icon does not appear, click the Start button, click Run, type sndvol32.exe, and then click OK. In the Volume Control area, make sure that the “Mute all” check boxes are cleared. Drag the volume control slider up. You are running other programs that are using your sound devices Close all other programs that could be using your sound devices. Your speakers or Make sure that your speakers or headphones are headphones are plugged in properly, have power, and are turned not plugged in on. Some speakers require batteries. properly. The appropriate Check your system multimedia settings for the playback device appropriate playback device and volume settings is not selected or Click the Windows Start button, point to Settings, the multimedia and then click Control Panel. Double-click the volume setting is Multimedia icon. Click the Audio tab. In the improper. Playback area, drag the Volume slider up. In the Playback area, make sure that the appropriate Preferred device is selected. Proprietary & Confidential Page 167 of 256 Compressed Voice Format (CVF) Player Page 168 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The Flag/Comments Tool Use the Flag/Comments Tool to alert a Supervisor or QA person that a specific report needs attention. Select F2 or click on the Flag icon in the toolbar from within Transcribe Station to bring up the Flag/Comments dialog. Navigate through the boxes using the keyboard Tab key and check and uncheck boxes using the Spacebar key. Alternatively, use the mouse to check and un-check the boxes: Action: Check the appropriate box or boxes. Flag for QA: Checking this box will route the job to QA for review. Proprietary & Confidential Page 169 of 256 The Flag/Comments Tool Flag for Supervisor Review: Not used at this time Bookmark the current position: This box is checked by default. The position in the dictation voice file where you paused will be book marked so when QA or Supervisor reviews the job the voice file will be queued to the exact spot it was paused. Reason: Check any of the boxes that apply under the Reason section. Comments: Type in your comments in the Comments section for the reason why you are flagging this report. To cancel the flag click the Cancel button. Saving and Closing To save changes and close the Flag/Comments dialog, click OK. Clicking OK will immediately prompt you if you want to sign off on the job: Click the Yes button in the prompt to sign off on the job. Click the No button in the prompt to continue working on the job and sign off later. Clearing a Flag To clear a flag at any time: Click the Flag button on the Transcription Toolbar. This will reopen the Flag/ Comments dialog. Page 170 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Un-check the check marks from the Action and Reasons sections, and remove any comments from the Comments section. Close the dialog by clicking the OK button. Reviewing Jobs with Flags/Comments For Supervisors, Administrators, and QA personnel, open the job that is marked for review. If the job is book marked, the voice file will be queued to the position of the flag. Select F2 or click on the Flag icon in the toolbar while in the Transcribe Station to bring up the Flag/Comments window. Make any changes necessary to the report and click Sign Off when completed. When you choose to Sign Off on a flagged job, this prompt is displayed: Clicking OK in the prompt will open the Flag/Comments dialog. Clear the flags and click OK to close the dialog. You will be prompted to Sign Off on the job. Checking Comments It is also possible to check the MT comments by selecting the job in the Job Explorer and right-clicking to open the More Job Info window. See a complete description in the Right Click Menu Functions section of Vianeta Transcription Desktop Supervisor User Guide. Proprietary & Confidential Page 171 of 256 The Flag/Comments Tool Page 172 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Physician Alerts Use the Physician Alert tool to add a comment to a report to be viewed directly by the Physician. Adding an Alert to a report notifies the Physician that there is a comment from the MT. 1. Click on the Alert icon in the toolbar from within Transcribe Station to bring up the Physician Alert dialog: 2. Enter information for the Physician in the Comments field, and click OK. 3. To cancel the alert, click Cancel. Proprietary & Confidential Page 173 of 256 Physician Alerts Page 174 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Keyboard Shortcuts The list of Keyboard shortcuts and instructions for modifying them are included in the Edit Preferences section (for more information, see “Configuring Short Cut Keys” on page 20). Other Keyboard Shortcuts You can access most other functions from the keyboard as well by simply using the Windows default keyboard commands. Simply hold down the ALT key and press the underlined letter of the function as shown in the menu you would like to use. The Window above shows the File Open command. The keyboard equivalent is ALT + F + O. Opening Menus File: ALT + F Edit: ALT + E View: ALT + V Format: ALT + R Tools: ALT + T Help: ALT + H Proprietary & Confidential Page 175 of 256 Keyboard Shortcuts Within the menus themselves you will see some functions have underlined letters as well, such as File|Exit. To use this function, simply use the menu shortcut (ALT + F) and then press the underlined letter of the function you want to use. So to access File|Exit, simply press ALT + F, then X. Job Explorer Shortcuts You can access every function in the Job Explorer through keyboard shortcuts as well. To access the Right Click Menu, simply select the appropriate job with the arrow keys and press the Enter key on the keyboard. This will open the Right Click Menu. Scroll through the menu choices with the arrow keys until you find the one you want to use and then press the Enter key again to select that function. Downloading and Opening Jobs Vianeta has a single keyboard shortcut that you can use to both download and open jobs. Simply select the job you want to download or open using the arrow keys and then press the SHIFT key. Page 176 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Multiple Voice Bookmarking In order to place audio bookmarks in a dictation, associate text with a specific point in a dictation, or to mark the dictation multiple times for QA review, use Multiple Voice Bookmarking. Listen to the dictation until you find the place in the dictation that needs the first Bookmark for review. Place the cursor at the associated spot in the text (or highlight associated text) if desired. Pause the dictation at this location. Press ALT + A on the keyboard or click the Add Bookmark icon ( following window will open: ). The Type in a Comment in the Comments section of the Bookmark screen. Click OK to save this Bookmark. Note: For VUE-based reports, the position of the cursor (or any highlighted text) at the time the bookmark is created is now associated with the bookmark, and selecting that bookmark will cause the cursor to move to the associated place in the text (or highlight the associated text). Perform this procedure as many times as needed to create multiple bookmarks. Proprietary & Confidential Page 177 of 256 Multiple Voice Bookmarking Flag the job for QA to make sure that QA knows that there are Bookmarks in the job. See “The Flag/Comments Tool ” on page 169 for explanation. To view bookmarks that have been created, press ALT + S on the keyboard or click the Next Bookmark icon ( ). The following dialog is displayed: The dictation will be queued at the first bookmark created. Listen to the dictation at this location. Click the Next button to move to the next bookmarked dictation saved. The cursor will move to the associated text or position within the report as each bookmark is selected. Click the Back button to listen to the previous bookmarked dictation created. The Comment for each bookmark is displayed as you move forwards or backwards through the bookmarks. After listening to the dictation at the bookmarked locations click OK or Cancel. Page 178 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Normals Use the Normals tool to define and store a set of words, report section, or a nearly-complete report that can be instantly inserted. Typical normals are closing lines, or the typical repeated phrases of an ordinary report. The dictating Physician can indicate that Normal 3, for example, should be used in a certain section. Using the Normals tool to define and store this preference increases efficiency during transcription. Defining Normals Use the Manage Normal tool to add, delete, and modify Normals. Normals are listed by name. Accessing the Normals Screen There are 3 ways to access the Manage Normals screen: 1. Choose Manage Normals from the Tools menu under the Normals menu item. 2. Click the Manage Normals button on the Transcription Toolbar. 3. Press the F4 key on the keyboard or whatever key that has been configured to access the Manage Normals screen. The following screen will appear: Proprietary & Confidential Page 179 of 256 Normals Adding Normals To add a Normal: 1. Type a name for the Normal in the New field: Page 180 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 2. Select the large white section below the Normal: and New: fields and type in the text for the Normal. Notice that the name from the New field will now be in the Normal field. Proprietary & Confidential Page 181 of 256 Normals 3. Type in the text of the Normal in the large white area. It is also possible to copy and paste text from another source. Make sure that the copied does not have control characters contained in it. For text from a word processor, move the text to a text editor such as Notepad or WordPad first then copy to the Normal. Page 182 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 4. Click Ok. This will add the Normal to the list of Normals in the Manage Normals screen. You will now be able to access this Normal during transcription. 5. To close the Normal screen without saving the Normal press the ESC key on the keyboard or click on the in the upper right corner of the screen to close the window. 6. Repeat this process to add multiple Normals. Deleting Normals To delete a Normal: 1. Select the Normal to delete in the Manage Normals screen: Proprietary & Confidential Page 183 of 256 Normals 2. Click the Delete Normal button in the Normals screen or press ALT + D from the keyboard. You will be prompted to delete the Normal. 3. Click Yes to delete the Normal. Click No to save the Normal. Repeat this process to delete multiple Normals. Modifying Normals To modify a Normal: 1. Select the Normal you want to modify in the Manage Normals screen. Page 184 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 2. Make any modifications and click Ok. To save changes click the Yes button in the save changes dialog. If you would like to discard the modifications click the No button. Inserting Normals There are 3 ways to insert Normals: 1. Choose Insert Normal from the Tools menu under the Normals menu item. Proprietary & Confidential Page 185 of 256 Normals 2. Click the Insert Normals button in the Transcription Toolbar or 3. Press the F5 key on the keyboard. Select the Normal you want to insert by selecting from the list of names using your up and down arrow keys, typing the first few letters of the Normal name and selecting it from the alphabetical list that is displayed, or by using your Page 186 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide mouse and clicking the down arrow to select the name from the list. Click OK or press the Enter key on the keyboard to insert the Normal into your document. The Normal is inserted at the cursor location. To close the Select Normal screen without inserting a Normal, click Cancel, press the ESC key on the keyboard, or click the screen. Proprietary & Confidential in the top right corner of the Page 187 of 256 Normals Page 188 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Printing and Print Preview To print preview or to print a job and envelopes, open the job in the Transcribe Station and click on the Print Preview window: button. This will bring up the Print If this is your first time printing, you should go through the Page Setup, Envelope Setup, and Other Options screens to make sure the printing options are set up as desired. Page Setup Click on the Page Setup Proprietary & Confidential button to bring up the screen below: Page 189 of 256 Printing and Print Preview Use this screen to set printing preferences for transcribed documents. These preferences will apply to all documents, not just the one being printing right now, and can be changed at any time. Paper - Select the appropriate paper size and paper source (most likely the defaults of Letter and Auto Select). Headers and Footers - Enter any header and footer codes for HTM printing. Orientation - Select between Portrait and Landscape mode. Margins - Set the page margins Page 190 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Printer... - Select between multiple printers available to the computer or network. Click OK to save your changes, or Cancel to keep everything as it was and return to the Print Preview screen. Envelope Setup The Envelope Setup screen is identical to the Page Setup screen, except that options set here will only affect envelopes. Envelope setup must be supported by the template. Usually Landscape mode is used for envelopes. Proprietary & Confidential Page 191 of 256 Printing and Print Preview Other Options Return Address - To have a return address automatically printed on all envelopes, enter it in these fields. Print a copy for each CC - Will print an extra copy for each CC'd Physician on each report. Print envelopes - Enables envelope printing. Print an envelope for each CC - Will print an extra envelope for each CC'd Physician on each report. Use horizontal feed for envelope - Use the horizontal envelope feed on the printer if it has one. Page 192 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Print Document Clicking the Print Document on the printer selected during Page Setup. button will print the document Print Envelopes Clicking the Print Envelopes the printer selected during Envelope Setup. button will print envelope(s) on Close Clicking the Close ESC key also closes the screen. button closes this screen. Pressing the Help Clicking the Help button displays keystroke shortcuts as well as the Print Preview zoom keys (+ and -). Please note that you need to press Shift and the + key to zoom in using the + key across the top of the letter keys. Proprietary & Confidential Page 193 of 256 Printing and Print Preview Page 194 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Spell Checker Vianeta Transcription Desktop includes a full-featured spell checker accessible by selecting Spell Checker under the Tools menu, by pressing F7, or by clicking on the Spell Checker icon. Spell Check in VUE or HTML Jobs If there are misspelled words in the transcription job the following window will be displayed: Proprietary & Confidential Page 195 of 256 Spell Checker The Voice Express spell checker works in much the same way that spell checkers for most other Windows-based word processors work, in that it allows the addition of words to its dictionary and provides suggestions on misspelled words. Correction In the case above, Thirst has been misspelled as Thirs. You may replace Thirs with the correct spelling yourself and click the Change button to correct the mistake, or you can simply double-click on the correct spelling in the Suggestions box and click the Change button. Clicking on Change All will replace all instances of Thirs in this document with whatever is entered. Ignore Clicking on the Ignore button will leave the word as it is, while clicking on Ignore All will leave all instances of the word as they are. Adding Words to the Dictionary via the Add Button If the dictionary does not recognize a word that is spelled correctly (for instance, the dictionary does not recognize most proper names), you can add that word to the dictionary by clicking the Add button when that word comes up in the spell checker. Spell Check Options You can select to set your own spell check preferences by clicking on the Options button at the bottom of the Spell Check screen. This will give you the screen below where you can select your Spell Check parameters. All changes to the Options will take effect when you exit the job and click on the Job Explorer Icon in the left Navigation Bar. Page 196 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Ignore capitalized words: Check this box to have Spell Check ignore any words that start with a capital letter, e.g. Smith. Ignore all-caps words: Check this box to have Spell Check ignore words that are all capital letters, e.g. BID. Ignore words with numbers: Check this box to have Spell Check ignore words that include numbers, e.g. Win98. Ignore mixed-case words: Check this box to have Spell Check ignore words that have a combination of capital and lower-case letters, e.g. AutoFax. Ignore domain names: Check this box to have Spell Checker ignore domain names, e.g. wintertree-software.com. Catch doubled words: Check this box to have Spell Check catch repeated words, e.g. if you accidentally typed the the. Case sensitive: Check this box to indicate that the Spell Check should be case sensitive, i.e. to catch words that you may have accidentally capitalized or made lower case. Proprietary & Confidential Page 197 of 256 Spell Checker Auto correct: Not available at this time. Phonetic suggestions: Check this box to have Spell Check suggest words that sound like (are phonetically similar) words you have misspelled. Typographical suggestions: Check this box to have Spell Check suggest words that look like (typographically similar) words you have typed. If this box is unchecked, the Spell Check will not suggest any words. Suggest split words: Check this box to have Spell Check attempt to split words into two valid sub-words. For example, it will suggest the boy as a replacement for theboy. If you uncheck this box the Spell Check will not suggest split words. After making changes to the Spelling-Checker Options screen click OK to save the changes. Click Cancel to exit without making changes. Adding and Deleting Words from the Dictionary 1. Click the Dictionaries button in the Check Spelling window: 2. The following screen is displayed: Page 198 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 3. To add a word to the dictionary, type the word in the Other word: text box. Click the Add word button. The new word will be added to the dictionary. Click OK. 4. To remove a word from the dictionary, type the word in the Other word: text box. Click the Delete word button. The word will be removed from the dictionary. Click OK. Spell Check in Word Jobs Vianeta Transcription Desktop Word templates includes Word’s full-featured spell checker accessible by selecting Spell Checker under the Tools menu, by pressing F7, or by clicking on the Spell Checker icon. If there are misspelled words in the transcription job the following window will be displayed: Proprietary & Confidential Page 199 of 256 Spell Checker The Word spell checker here works just as it does in Word, in that it allows the addition of words to its dictionary and provides suggestions on misspelled words. In Transcription Desktop Word spell checking has been enhanced with specialized vocabulary. Page 200 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Word Expansions The Shorthand word expansion software is included with Vianeta Voice Express. Shorthand is a utility that runs quietly in the background during transcription and can be used to expand or replace keywords in the report as the MT types. For example, an MT might type ‘ce’ and the word expansion would replace that with ‘Catheter Extraction’ (assuming that the keyword ‘ce’ was defined as ‘Catheter Extraction’). Shorthand supports much longer and more complicated expansions as well. Shorthand Terminology Here is a list of terminology generally associated with the Shorthand application. Keyword - Refers to a word that you define to represent a longer word or text. Other programs may use the terms “alias,” “short form,” “short cut,” “macro name” or “abbreviation” to refer to what Shorthand calls a “keyword.” Shorthand only recognizes keywords you actually define. Text to Type - Refers to the text associated with the keyword. Other programs may use the terms “long form” or “macro” to refer to what Shorthand calls “Text to Type.” Dictionary - Shorthand stores your keyword/Text to Type entries in a dictionary. You can create more than one dictionary but only one can be active at any time. Other programs may use the terms “word list,” “glossary,” or “abbreviation list” to what Shorthand refers to as a “dictionary.” Shorthand stores a dictionary in a file with suffix “SPF”. Only one dictionary may be active at any time. Hot Key - The hot key is a special keystroke you type from within your word processor to bring up Shorthand. By default, the hot key character is the F10 function key. You can change the hot key character in the Preferences dialog box. Note: F10 is also the default hotkey for “Uppercase” in Transcribe Station. Proprietary & Confidential Page 201 of 256 Word Expansions File Shortcut - A file shortcut is a special keystroke for launching a file. You define file shortcuts in the Preferences dialog box. Keyword Shortcut - A keyword shortcut is a special keystroke to represent a keyword. You can define a keyword shortcut when you create or edit a dictionary entry. Using Shorthand Some of the more common functionality of Shorthand is discussed here, including: expanding keywords, adding new keywords, and AutoReplace. Expanding a keyword During Transcription, Shorthand scans the keystrokes as they are entered, looking for a match of a keyword in the current dictionary, as long as AutoReplace is enabled. When a match is found, Shorthand replaces the keyword with its definition from the dictionary. AutoReplace Setting The AutoReplace setting causes Shorthand to automatically expand keywords as they are typed by the MT. When a recognized keyword is detected, Shorthand will generate a visual cue. Visual and audible cues can be enabled/ disabled via the options in the Preferences box. If the MT presses the Enter, Space or Tab key or types a non alphanumeric character, Shorthand will simulate backspaces to erase the keyword in the word processor and replace it with the keyword's text to type. To enable AutoReplace, mark the AutoReplace check box on the application: Page 202 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide The AutoReplace function is configurable via the AutoReplace tab from File > Preferences... Automatic Keyword Completion Shorthand also provides a way to find keywords without having to scroll through an entire dictionary. To use Automatic Keyword Completion, type two commas (,,) after part of a word and a list of possible matches will be displayed. For example, typing ‘dis,,’ will bring up a list of keywords in the Proprietary & Confidential Page 203 of 256 Word Expansions current dictionary that begin with ‘dis’, such as ‘discharge’ and ‘distended’ or whatever keywords you may have defined. Enable Automatic Keyword Completion via the Enable Automatic Keyword Completion check box on the File > Preferences > AutoReplace tab. Adding a New Keyword to a Dictionary There are 4 ways to create a new dictionary entry: • Choose Add from the Dictionary Menu. • Press the INS key in Shorthand’s main window. • To automatically create a keyword consisting of the last word typed, press the ALT+INS key immediately following a word. For this to work, AutoReplace must be enabled and the ALT+INS option must be enabled in the AutoReplace Preferences. • To automatically create a keyword consisting of selected text, select (highlight) the block of text you want to add in Vianeta Transcription Desktop then press CTRL+INS twice. Note: For HTML-based reports, it might be necessary to type CTRL-C, then press CTRL+INS twice. Configuring and Launching Shorthand Shorthand starts automatically when you start Vianeta Transcription Desktop. If you wish not to use Shorthand you can configure it to not start automatically through the Tools > Edit Preferences... menu in Vianeta Transcription Desktop. Launching Shorthand To bring up the Shorthand window click on the Shorthand icon ( ) in the Windows Taskbar tray on the bottom right corner of the desktop, or press the Shorthand hotkey (default is F10). Page 204 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Access the Shorthand User Guide by selecting Contents in the Help menu of the Shorthand window. Double-click on the topic desired topic and another window will open, displaying pertinent information for the chosen section. Note: It might be necessary to manually locate the Shorthand User Guide the first time you attempt to view the help. It is located in the C:\Program Files\Vianeta Communications\Vianeta Desktop\WordExpander directory, and is named SH8.hlp. Proprietary & Confidential Page 205 of 256 Word Expansions Enabling and Disabling Shorthand To not use Shorthand at all: 1. Go to the Tools > Edit Preferences... screen in Vianeta Transcription Desktop. 2. Under the Tools menu (or press CTRL-P), click on Other, and un-check the box that says Start Word Expander on startup. To disable Shorthand while working, but still have it automatically start up in the future, manually quit it: 1. Right-click on the Shorthand icon ( ) in the Windows Taskbar tray. 2. Choose Close Shorthand from the pop-up menu. To restart Shorthand at any time: Page 206 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 1. Select Word Expander... from the Tools menu: Minimizing and Closing Shorthand To minimize Shorthand to the System Tray, click the Hide button on the Shorthand window: Proprietary & Confidential Page 207 of 256 Word Expansions Shorthand will still be functioning in the background. To exit Shorthand entirely, click the X in the upper-right corner of the Shorthand window or select File > Exit and then click OK. Shorthand Settings Vianeta has configured the Shorthand settings for optimal productivity. To verify these settings: Page 208 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 1. Select the File menu in Shorthand and choose Preferences: This will open the Shorthand Preferences dialog: Proprietary & Confidential Page 209 of 256 Word Expansions 2. Click on the Operation tab to access the Verify Target Window setting and the Text Transfer Method. Verify Target Window Receives Keystrokes Setting - This check box should always be checked, especially when using the Simulate Keystrokes Text Transfer Method. This ensures that all expansions are complete and that Shorthand does not go into overwrite mode. Text Transfer Method - For word expansions that exceed approximately 40 characters, select Simulate Clipboard Paste if Text Only setting. If expansions are less than approximately 40 characters, select the Simulate Keystrokes option. Note: For more information about Text Transfer Method, see “Text Transfer Methods” on page 211. 3. Click on the Display Tab to access the Close Options. Page 210 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Close Options - Both the Auto Save and Do Not Confirm Exit check boxes must be checked. Text Transfer Methods Simulate Clipboard Paste if Text Only Pros: Faster Speed of Pasting text compared to the Simulate Keystrokes method (apparent especially with longer expansions). Cons: Since the text is being pasted, the period at the end of the text is not being recognized as the period keystroke. Thus the auto-capitalization after the period is not being triggered. If you have copied some text to the clipboard and then if you use the shorthand expansion, the text that you copied into the clipboard is lost. Note: For this to work, the keyboard shortcut must be set to CTRL + V. See “Configuring Short Cut Keys” on page 20 for instructions on how to configure keyboard short cuts. Proprietary & Confidential Page 211 of 256 Word Expansions Work Around: In order to get around the auto-capitalization issue, create the expansion with the backspace and period keystrokes at the end of the expansion. You can use the Record feature of the Shorthand Expansion creation tool to accomplish this. This will ensure that the word after the period is auto-capitalized. Simulate Keystrokes Pros: Does not use the clipboard, so text copied into the clipboard is not lost. Cons: Slower than the Simulate Clipboard Paste method (apparent for longer expansions). Recommended Setting If you have long (more than 2 lines) word expansions, then you should use the Simulate Clipboard Paste setting. Otherwise, the Simulate Keystrokes setting is recommended. Importing Word Expansions into Shorthand In order to import word expansions into Shorthand, the expansions must be put in a text file, using a specific format. Creating the Word Expansions Text File Follow these steps to create the word expansions text file: 1. Create a new text file. 2. Add word expansion definitions to the text file, one keyword/description per line. The format is: Keyword {TAB} Description. For example: asap as soon as possible usa United States of America Note: All text associated with the keyword must fit on one line. Therefore, do not specify multi-line text with this format. 3. Enter as many keyword/description pairs as desired and then save the file. Page 212 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Importing the Word Expansions Text File The Shorthand application has a built-in process for importing the word expansions: 1. Open Shorthand: 2. Select File > Run File Converter: Proprietary & Confidential Page 213 of 256 Word Expansions 3. Click Start. Browse to and select the word expansion definition file. Click Open: 4. Select Text Format: Keyword {TAB} Text and click OK. 5. Select a location to save the file and click Save. Page 214 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide 6. A window is displayed, summarizing the import. Click OK. Click Close. Using the Word Expansion File In order to use the newly imported word expansions: 1. In Shorthand, select File > Open and browse to the desired .spf file. 2. Select the .spf file and click Open. 3. Shorthand will open with the list of word expansions loaded. Converting Microsoft Word Auto Correct Entries to Shorthand The SHCNV.EXE utility can convert certain Microsoft Word AutoCorrect entries into the Shorthand format. This is a somewhat complicated process. Please see the Shorthand Conversion Utility help file, located: C:\Program Files\Vianeta Communications\Vianeta Desktop\WordExpander\Shcnv.hlp Proprietary & Confidential Page 215 of 256 Word Expansions Shorthand Tips Problem Autocapitalization not occurring after expansion. Solution Change Text Transfer method to Simulate Keystrokes. If you want to continue using the Simulate Clipboard Paste method you must create the expansion with the backspace and period keystrokes at the end of the expansion. You may use the Record feature of the Shorthand Expansion creation tool to accomplish this. This will ensure that the word following the period is auto-capitalized. Problem Solution Words not Ensure the Verify Target Window Receives Keystrokes check expanding fully box is checked in the Shorthand Preferences. and/or get overwritten. Problem Solution Lag for long Use Vianeta Normals for long expansions or select Simulate expansions. Clipboard Paste if Text Only option under Text Transfer method under the Shorthand Preferences. Problem Solution The The CTRL+Space key is an MS Word command to revert CTRL+Space text to the normal font. However, since Shorthand intercepts keystroke does the CTRL+Space key to insert a space without expanding a not seem to keyword, the CTRL+Space key is not normally available to work. MS Word. To get around this problem, you can either disable Shorthand’s use of CTRL+Space in the Preferences box or you can remap CTRL+Space to another keystroke by creating a Shorthand dictionary entry with the following parameters: Keyword: Use_Any_Name_You_Want Shortcut: CTRL+ALT+Space Text to Type: {@KEY CTRL+Space} Now whenever you press CTRL+ALT+Space, Shorthand sends CTRL+Space to MS Word. Page 216 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Problem Keyboard freezes, Shorthand appears not to work, or “asynchronous socket error” messages appear. Solution The reason for “asynchronous socket error” is that the default WORDEXPANDER_PORT is 1024 (at the time of installation) and another piece of software on the computer is using this port. The resolution is to change this to 8000 in the vNetPref.xml file. Steps are below: 1. Search for vNetPref.xml. Ideally it should be in the “C:\Program Files\Vianeta Communications\Vianeta Desktop\Default user\Profile” folder. 2. Right-click on it and open in Notepad. Search for “WORDEXPANDER_PORT” and change the number 1024 to 8000. Save the file, close and open TD. Close Shorthand by right-clicking on Shorthand icon in the system tray and selecting “Close Shorthand”. Re-open Shorthand again by clicking on Tools > Word Expander... in Vianeta Transcription Desktop. Proprietary & Confidential Page 217 of 256 Word Expansions Page 218 of 256 Proprietary & Confidential CHAPTER 6 Uploading Jobs/Signing Off Topics covered in this chapter include: • “Returning a Job ” on page 221 • “Signing off on a Job” on page 225 Proprietary and Confidential Page 219 Page 220 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Returning a Job As an MT you can use the Return Job tool to send back a job that you are no longer going to transcribe without saving any changes made to it. There are two different ways to use Return Job. The first provides the ability to Return Job on a single job from the Transcribe Station, while the second allows Return Job on a group of jobs from the Job Explorer. Before using Return Job, click on the Assign Jobs button ( the green check mark changes to the red X on the button. ) so After following the directions on the Return Job process below, be sure to recheck the Assign Jobs option in order to receive new jobs. Return Job - Single Job in Transcribe Station To return a job: 1. Click the Return Job button on the Transcription Toolbar. The following prompt is displayed: 2. Click Yes to remove all changes from the job and send it back for reassignment. Click No to continue working on the job. When a job is returned, it is removed from the job queue, as well as the local machine, and placed back into the work pool. Return Job - Multiple Jobs from Job Explorer Choose the Return Job... option from the Tools menu as shown below: Proprietary & Confidential Page 221 of 256 Returning a Job This window displays a list of all jobs that are downloaded on to the local computer. Clicking the Return Job button will return all jobs in the list that are checked in the Undo column. Un-check any jobs that should not be returned. Click Cancel to close the window and not return any jobs. Note: The manual assignment of jobs will override the Assign Jobs selection. If Assign Jobs is toggled to a red X, jobs can still be manually sent to this user by the Supervisor. Page 222 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Return Job - Change Job Info Select the job, in the Job Explorer, to return. Right-click to select the menu below and click on the Change Job Info menu item. The following screen is displayed: Proprietary & Confidential Page 223 of 256 Returning a Job Click the Down arrow for Select User and move to the Back to Pool selection and select. Click Finish and the job will be returned to the Work Pool and removed from the local computer. Page 224 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Signing off on a Job Once the document is completed, Sign Off on the report by pressing CTRL + K on the keyboard or clicking the button on the Transcription Toolbar. It is not necessary to be in Online mode to Sign Off on a job, however, the job will not upload to the Vianeta servers unless you are Online. If you Sign Off on a job while in Offline Mode (MT & QA only), the status of the job will change to Pending in the Job Explorer. When you connect to your ISP and Vianeta after signing off on jobs in the Offline Mode, the system will recognize the completed jobs and upload them automatically. When you Sign Off a job the following confirmation prompt is displayed if Prompt Before Signoff is set (checked) in the Common tab in the Edit Preferences... dialog: Click Yes to confirm. The job is then spellchecked (if Auto Spell Check On Signoff is checked in the Common tab in the Edit Preferences... dialog). Make any corrections to the spelling of the document. To return to the document after the spell check is completed, before signing off, select No at the Sign Off prompt. As the job uploads to the Vianeta Data Center, the Job Explorer screen is displayed, and the job just signed off will be listed as Pending in the status column until it has finished uploading. Proprietary & Confidential Page 225 of 256 Signing off on a Job When working Online, the job will automatically be uploaded to Vianeta and another job will download in its place unless the Assign Jobs button is unchecked, or there are no more jobs available for transcription. Page 226 of 256 Proprietary & Confidential CHAPTER 7 Reports Topics covered in this chapter include: • “Productivity Feedback Report” on page 229 Proprietary and Confidential Page 227 Page 228 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Productivity Feedback Report To access the Productivity Feedback Report click the icon in the Reports Navigation Bar. This will open the Productivity Feedback screen, which allows you to select report criteria, view, and download reports. To view the Productivity Feedback report follow the step-by-step instructions on the Productivity Feedback Report screen. 1. From the drop-down arrow you will only see your name. 2. Select the date ranges from the choices listed for the report and the historical comparison. Optionally, enter a specific date. Proprietary & Confidential Page 229 of 256 Productivity Feedback Report 3. Click the Generate Graph button to load the report: The vertical axis displays the numerical count, and the horizontal axis displays the selected date or date range. The yellow bar displays the total count for work delivered (i.e. printed, downloaded, or delivered via HIS upload) by the given date or date range. Place the cursor over the yellow bar to view the numerical count. If your organization is not using Vianeta Voice Express Accounting Desktop, the Productivity Feedback report will allow you to choose some basic parameters for displaying the productivity information: Page 230 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide • Report Count: displays the total number of reports transcribed and delivered for the given date or date range. • Line Count: displays line count by the 65 character AAMT line for all reports transcribed and delivered. • Page Count: displays the total number of pages for all reports transcribed and delivered. Day Stats and Week Stats If you chose to view productivity by a specific date (By Date option), you will be able to see the report by Day Stats and Week Stats. To view the Day Stats for a specific day click the Day Stats button after you have generated the graph for a specific date. Proprietary & Confidential Page 231 of 256 Productivity Feedback Report The Day Stats will display the transcribed reports for the selected date by hour (1-24). The vertical axis displays the numerical count, and the horizontal axis displays the hour of the day for the selected date. The yellow bars display the total count for work delivered (i.e. printed, downloaded, or delivered via HIS upload) for each hour in the selected date. Place the cursor over the yellow bar to view the numerical count by hour. To view the Week Stats for a specific day, click the Week Stats button after the graph for a specific date is generated. Page 232 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide APPENDIX A System Settings and Requirements Items discussed in this appendix include: • “System Requirements - Medical Transcriptionist with HTML Editor” on page 234 • “System Requirements - Medical Transcriptionist with MS Word Editor” on page 236 • “Updating Configuration Settings for Internet Explorer” on page 238 Proprietary & Confidential Page 233 of 256 System Requirements - Medical Transcriptionist with HTML Editor System Requirements - Medical Transcriptionist with HTML Editor Hardware Minimum 450 MHz Processor - Pentium 3 required, 700+ MHz preferred • Minimum 128 MB of RAM (256 MB preferred) • 2 GB of available hard disk space • 1024 x 768 resolution • Sound Card (NOTE: 32 bit Sound card with 15 pin Game Port needed if • • • • using 15 pin game port-based foot pedal) 56k minimum; DSL, Cable, T1 provide improved performance Headphones (Headphones plugged into external amplified speakers preferred) Keyboard, Mouse, Monitor (17” minimum) Foot pedal (see table below) Operating Windows 98 Windows 2000 System Foot Pedal/ 15 Pin connector/ 15 Pin Port Game Port connector/Game Port Windows XP 15 Pin connector/ Game Port 9 pin connector/ 9 pin Serial Port connector/ Serial Port Software • IE 6.0 or above is required (see “Updating Configuration Settings for Internet Explorer” on page 238 for browser settings) • Windows 98, Windows 2000, Windows XP (Service Pack 1) • Windows Media Player up to version 8 • Adobe Acrobat Reader® (For access to documentation) Page 234 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide For free download and use of Adobe Acrobat Reader® visit the Adobe web site: http://www.adobe.com/products/acrobat Service • ISP Service NOTE: Free ISPs are not supported. Proprietary & Confidential Page 235 of 256 System Requirements - Medical Transcriptionist with MS Word Editor System Requirements - Medical Transcriptionist with MS Word Editor Hardware Minimum 450 MHz Processor - Pentium 3 required, 700+ MHz preferred • Minimum 256 MB of RAM (512 MB preferred) • 2 GB of available hard disk space • 1024 x 768 resolution • Sound Card (NOTE: 32 bit Sound card with 15 pin Game Port needed if • • • • using 15 pin game port-based foot pedal) 56k minimum; DSL, Cable, T1 provide improved performance Headphones (Headphones plugged into external amplified speakers preferred) Keyboard, Mouse, Monitor (17” minimum) Foot pedal (see table below) Operating Windows 98 Windows 2000 System Foot Pedal/ 15 Pin connector/ 15 Pin Port Game Port connector/Game Port Windows XP 15 Pin connector/ Game Port 9 pin connector/ 9 pin Serial Port connector/ Serial Port Software • IE 6.0 or above is required (see“Updating Configuration Settings for Internet Explorer” on page 238 for browser settings) • Windows 98, Windows 2000, Windows XP (Service Pack 1) • Windows Media Player up to version 8 • Microsoft Word 2002 Required • Adobe Acrobat Reader® (For access to documentation) Page 236 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide For free download and use of Adobe Acrobat Reader® visit the Adobe web site: http://www.adobe.com/products/acrobat Service • ISP Service NOTE: Free ISPs are not supported. Proprietary & Confidential Page 237 of 256 Updating Configuration Settings for Internet Explorer Updating Configuration Settings for Internet Explorer The following settings must be configured properly in order for Vianeta products to work correctly: 1. 2. 3. 4. 5. Select the menu item Tools > Internet Options... Click Temporary Internet Files > Settings. Make sure Every visit to the page is checked on. Click OK. Select Privacy > Advanced. Make sure Override automatic cookie handling and Always allow session cookies are checked on. Click OK. 6. Select Security > Custom Level. 7. Scroll down to the Miscellaneous section. Make sure Display Mixed Content is set to Enable. Click OK. 8. Under Select a Web content zone ..., click the Trusted Sites button. Click the Sites button. 9. In the Add this Web site to the zone: field, enter the value that is contained in Server URL field in the Tools > Edit Preferences... dialog. Click Add. 10.Click OK to close Internet Options. Page 238 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide APPENDIX B Troubleshooting Items discussed in this appendix include: • “Sending Product Feedback and System Information” on page 240 • “Troubleshooting Guide” on page 242 Proprietary & Confidential Page 239 of 256 Sending Product Feedback and System Information Sending Product Feedback and System Information Transcription Desktop provides methods for communicating with the Product Support team, including a Product Feedback form and System Information reporting tool. Send Feedback To send feedback, select Help > Send Feedback from the main menu. The Send Feedback dialog is displayed: Enter as much information as possible (the Name, Phone, and E-Mail fields are mandatory), and click Finish. Page 240 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide System Information You may be asked to send a System Information report along with the Send Feedback information. If so, the Support representative will provide further instruction. Proprietary & Confidential Page 241 of 256 Troubleshooting Guide Troubleshooting Guide Most common problems encountered while using Transcription Desktop are related to incorrect configurations Internet Explorer. Please make sure that Internet Explorer is configured correctly (See “Updating Configuration Settings for Internet Explorer” on page 238); if that does not solve the problem, check to see if the problem is covered in the troubleshooting guide below. If it is necessary to contact Vianeta for support, send email to: [email protected]. Be sure to include the version number for Transcription Desktop (open Transcription Desktop and click on Help >About Transcription Desktop; there is a number on the lower left hand corner of the window) in the email. Page 242 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Transcriptionists/General Problem Possible Cause No sound CVF Player volume settings are improperly set. System volume settings are improperly set. Problem Solution In the control bar, make sure the Mute button (speaker icon) does not have a cross through it. Drag or click the Volume Control slider to a level that is above the lowest volume setting. Double-click the Volume icon in the notification area of the taskbar. If this icon does not appear, click the Start button, click Run, type sndvol32.exe, and then click OK. In the Volume Control area, make sure that the Mute all check boxes are cleared. Drag the volume control slider up. You are running other programs that are using your sound devices Close all other programs that could be using your sound devices. Your speakers or Make sure that your speakers or headphones are plugged in headphones are not properly, have power, and are turned on. Some speakers require plugged in properly. batteries. The appropriate play- Check your system multimedia settings for the appropriate playback device is not back device and volume settings. Click the Windows Start butselected or the multi- ton, point to Settings, and then click Control Panel. Double-click media volume setting the Multimedia icon. Click the Audio tab. In the Playback area, is improper. drag the Volume slider up. In the Playback area, make sure that the appropriate Preferred device is selected. Possible Cause Proprietary & Confidential Solution Page 243 of 256 Troubleshooting Guide When user launches Vianeta Transcription Desktop, the toolbar is not visible and a “red x” shows up (similar to the one in case of a missing image on a web site). The wpspell.ocx file being replaced by another version (possibly another software program that was loaded). When trying to sign off a report, user gets an error message “Error while saving the document. Checkin stopped...”. Alert window that says “Unable to create spell checker Control”. Follow these steps: 1. Close Vianeta Transcription Desktop. 2. Click on Start > Search > For Files or folders. 3. Type wspell.ocx and make sure that “c:\” is selected. 4. In the search results, right-click on the file in <path to system folder> and go to Properties and then Version. Make sure that it is 5.12.0.0 (ex: for Windows XP this would be C:\windows\system32, for Win 2000 it should be C:\winnt\system32, for Windows 98 this would be C:\windows\system). 5. Click on Start > Run and type regsvr32 -u “<path to system folder>\wspell.ocx” and then click on OK. Look for the word “succeeded” in the message box. 6. Click on Start > Run and type regsvr32 “<path to system folder>\wspell.ocx” and then click on OK. Look for the word “succeeded” in the message box. Problem Possible Cause Solution Missing menus, invisible or cut-off text. Display settings for desktop colors have specified an incompatible setting. Display settings for font size set to “Large Fonts” In Control Panel >Display, set the Windows Scheme to Windows Standard or another similar Scheme. Problem Page 244 of 256 Possible Cause In Control Panel >Display, set the display’s font size to “Small Fonts” Solution Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Error extracting job message when trying to open downloaded job Job did not download correctly due to poor Internet connection. Right-click on job in Job Explorer and select Download Job. Click OK when asked if you want to overwrite the job on your drive. Template was not prop- Right-click on job in Job Explorer and select Change Job erly attached to job. Info. Change the Work Type to something else and click OK. Now right-click on the job again, select Change Job Info, change the Work Type back to what it was, and click OK. Corrupted job file. Send email to Customer Support at: [email protected], and include the job number and your user name. Problem Possible Cause Solution Foot pedal doesn't work Configuration not correctly stored due to configuration being done from Transcribe Station. Incompatibility. Problem Possible Cause No new jobs in Not connected to the Job Explorer Internet. Job Explorer did not refresh. Open the Job Explorer, then open the Preferences window from the Tools menu in the tool bar and reconfigure the foot pedal. Close the Transcription Desktop application, restart it and log in again; the foot pedal should operate correctly. Please refer to the system requirements for the MT workstation. If you have any questions please contact your supervisor. Solution You must be connected to the Internet to receive new jobs; make sure that your Internet connection is up and running, then press the refresh button in the tool bar. Check to make sure that you Internet Explorer cache setting are correct. Transcription Desktop Make sure that Assign Jobs is checked and click the Job not configured for new Explorer icon in the left navigation bar or click the refresh butjobs. ton in the tool bar. There are not any new Jobs are assigned to you based on a number of routing rules jobs to be assigned. configured by your supervisor; it may be that there are no new jobs for you to work on at this time. Please check with your supervisor if this is a low probability. Proprietary & Confidential Page 245 of 256 Troubleshooting Guide Problem Possible Cause Solution Short Cut Keys do Short Cut Keys prefer- Open the Preferences window from the Tools menu item in not work as ences not properly the tool bar, click on “Short Cut Keys,” and make sure that expected configured. your short cut keys are set up as you want them. Problem Possible Cause Solution Error uploading job Not connected to Internet. Make sure you are in connected mode and try again. Internet error. Try again. Job has been reassigned to Contact your supervisor. someone else. Problem Possible Cause Page Fault or .dll Internet Explorer has error become corrupted. Solution Go to Control Panel > Add/Remove Programs, highlight the entry for Internet Explorer and click on Repair. Problem Solution Possible Cause AXFFILE Down- Attempted to download a Wait until the first job is downloaded before trying to load Error job while another job is still download a second one. downloading. Problem Page 246 of 256 Possible Cause Solution Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Fewer jobs in Job Explorer than you have been assigned Job Explorer did not refresh. Internet connection is too slow. Internet Explorer has become corrupted. Click on the refresh button. A minimum of a 56k connection is required; not all ISPs who claim to offer this actually do (particularly many cheaper or “free” ISPs). Voice Express is not supported on free ISPs. Vianeta recommends well-known national ISPs. Go to Control Panel > Add/Remove Pro- grams, highlight the entry for Internet Explorer and click on Repair. Supervisors Problem Possible Cause Solution Job doesn't show up in expected Work Pool in Job Explorer. Job is for Physician that was added to the system after Work Pool was created. Make sure that the Physician for the job is added to the appropriate Work Pool Script. Please let your supervisor know. Shorthand Tips Problem Solution Auto-capitalization not occurring after expansion. Change Text Transfer method to Simulate Keystrokes. If you want to continue using the Simulate Clipboard Paste method you must create the expansion with the backspace and period keystrokes at the end of the expansion. You may use the Record feature of the Shorthand Expansion creation tool to accomplish this. This will ensure that the word following the period is autocapitalized. Problem Solution Words not expanding fully and/or get overwritten. Ensure the “Verify Target Window Receives Keystrokes” check box is checked in the Shorthand Preferences. Problem Solution Lag for long expansions. Use Vianeta Normals for long expansions or select “Simulate Clipboard Paste if Text Only” option under Text Transfer method under the Shorthand Preferences. Problem Solution Proprietary & Confidential Page 247 of 256 Troubleshooting Guide Keyboard freezes, Short- Close Shorthand by right clicking on Shorthand icon in the system tray and hand appears not to selecting “Close Shorthand”. Re-open Shorthand again by clicking on Tools, work, or “asynchronous Word Expander in your Transcription Desktop. socket error” messages appear Page 248 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide APPENDIX C Glossary of Terms Items discussed in this appendix include: • “Approval Status Glossary ” on page 250 • “Glossary of Terms” on page 252 • “Index” on page 256 Proprietary & Confidential Page 249 of 256 Approval Status Glossary Approval Status Glossary The Approval Status column in the Job Explorer displays several different status indicators. Below you will find the definitions of each. Ready: Indicates a completed dictation that is waiting to be transcribed or is in QA status. Such reports can be found on the Welcome page or Dictations page for review. Hold: Indicates a dictation that has been placed on Hold by the Author and is awaiting completion. Dictations marked “Hold” will not be routed to a Medical Transcriptionist until they have been completed, at which point the status will change to Ready. Post-QA: Indicates a job that is awaiting QA and has also been delivered to the client. Jobs are marked Post-QA based on the QA rules you set up for the transcriptionist. QA: Indicates a job that is in or awaiting QA. Jobs are routed to QA by the transcriptionist on a case by case basis or based on the QA rules you set up for the transcriptionist. Transcribed: Indicates a completed report available for delivery or review through WebEMR. Sup-Review: Indicates a job that was reviewed by a Supervisor/Administrator/ Super User who made changes without having self-assigned the job. Reject: Indicates a report has been Rejected from the WebEMR for corrections. Once the report has been corrected the status will revert back to Transcribed. Reviewed & Locked: Indicates a report that has been Reviewed & Locked by the Author through WebEMR. This report may not be rejected or modified by anyone. eSigned: Indicates a report that has been eSigned by the Author through WebEMR. This report may not be rejected or modified by anyone. Page 250 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Delivered: Indicates a delivered report. To learn details about the delivery method you may click on the link in the Approval Status column to view the Job Activity Report. Priority: Jobs that are STAT are a Priority 1. Jobs that are Urgent are a Priority 10 and Jobs that are NON STAT are a Priority 0 Proprietary & Confidential Page 251 of 256 Glossary of Terms Glossary of Terms Job Explorer Fields SNO: The sequence number for the job displayed in the Job Explorer. Site/Job Name: Contains a unique code for each job; codes consist of the Site Code created for each Site during setup, a randomly generated number, and the Date of Dictation. Dictation #: The Job Number generated by the Dictation System; the Job Number the Physician hears when he completes a job. Author: Based upon the entry made by the dictating Physician when he is prompted to enter his User/Author ID; displays the name of the Physician whose name corresponds with the ID entered during dictation. MRN: Medical Record Number; based on the entry made by the dictating Physician when he is prompted to enter a Medical Record Number (may also be the Billing Number); if the Dictation System is set up such that the Physicians is not prompted for a MRN the field will display a –1. MT: The name of the user currently working on the job or the name of the user who last worked on the job should be listed. Status: Displays the status of each job. Date Dictated: Displays the date and time stamp from the Vianeta Dictation System in mm/dd/yyyy and hh:mm:ss format; date and time stamp reflect PST by default. Date Transcribed: Displays the date and time stamp when the file was last modified; date and time stamp reflect PST by default. Navigation Bar Accounts Sites: The Hospital or Clinic name. Page 252 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Site Locations: Branch of the Hospital or Clinic (each site must have at least one Site Location). Work Types: The templates that the transcription will be typed into. Departments*: Departments of the Site Location (Cardiology, Radiology). Physicians: Dictating Physicians. CC Physicians: Non-dictating Physicians. User Access*: Medical Records Managers and Clerks. Tools Provider Locations: The MSTO organization(s). Work Pool Scripts: Scripts of combinations of Sites, Site Locations, Departments, Work Types & Physicians. Work Pools: Combination of one or more Work Pool Scripts. Users: Administrators, Supervisors, Transcriptionists & QA. Print Job Explorer: Allows selection of jobs and printing of the selected jobs. Standard Toolbar Logout: Prompts user to save changes to the current job, logs out the user, and then opens the Login screen. Job Explorer: Allows you to view, download, and edit all jobs in the queue. Transcribe Station: Launches the Open dialog in the My Jobs folder and takes user to the Transcribe Station. Assign Jobs: Allows user to select to get assigned new jobs or to cease the new assignment of jobs. Split Job: Allows user to create multiple files containing the same voice and text file information. Proprietary & Confidential Page 253 of 256 Glossary of Terms Refresh: Reloads the current view so that all information is current. Print: Prints the active file or selected items. Navbar: Hides the Navigation Bar from view and allows you to view the full screen or re-displays the Navigation Bar. Online: Prompts user to log in to Vianeta Server. Offline: Prompts user to log off Vianeta Server. Upload: Allows user to upload files that were signed off when Offline. Logout: Allows you to log out of Transcription Desktop and go to the Login screen. Job Explorer: Takes you from the Transcription Station to the Job Explorer. Transcribe Station: Opens up a window with a list of all the jobs. Assign Jobs: Clicking turns on and off the assign job function. Split Job: Allows you to split a job with multiple dictations on one voice file. Refresh: Repaints the screen. Print: Prints the current report you are working on. Navbar: Turns on and off the Navigation Bar. Online: Logs the MT/QA on to the system if they are working off line. Offline: Logs the MT/QA off the system if they are working on line. Upload: Uploads all jobs that have been signed off while the MT/QA was working off line. New Document: Opens a list of the Jobs to select and open in the Transcribe Station. File Open: Opens a list of the Jobs to select and open in the Transcribe Station. Page 254 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide File Save: Saves the active file with its current filename, location, and file format. Spell Check: Checks the active job for spelling errors and displays suggestions for correcting them. Also adds words and sets spell checker options. Insert Normal: Inserts specified normal into predetermined section. Manage Normals: Adds, deletes, or modifies normals. CC: Opens the Add CC window for insertion of CCs onto reports. ADT: Opens the Document/Patient Information screen, including the Patient Look Up. Sign off: Prompts user to go to the end of the dictation, closes the current job, takes user back to the Job Explorer, and removes the job from both the Job Explorer and the user's local machine. Flag: Allows user to flag the current job for QA or supervisor review, bookmark the current position in the voice file, and provide reasons and comments for flag. Return Job: Deletes all changes made after the job was checked out, while removing the job from the user's local machine and placing it back into the appropriate work pool. Proprietary & Confidential Page 255 of 256 Index Index A Add New Job 37 Addendums 75 ADT Screen 113 Associations 114 Audio Toolbar 65 Author ID 97 B Bookmark 170, 144 bulleted lists 106, 127 C Capitalization 60 CC Physicians 87 Change Job Info 97 Compressed Voice Format 62 Correction 83 D delete CC physicians 90 DeLink 81 details of job 102 Doctor Search 98 Document/Patient Information 113 Download Report 109 E Edit Preferences 15 Common tab 16 Foot Pedal 25 HTML & VUE Editor 19 MS Word 23 Edit Report 107 Editor HTML 59 Microsoft Word 62 VUE 61 Page 256 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide F Foot Pedal Preferences 25 footer 129 Formatting Toolbar 67 H header 129 Help 14 Hotkeys 130 HTML-Based Editor 59 J Job Explorer 55 jobs downloading 45 opening 46 K Keyboard Shortcuts 22, 131 configuring 20 L Linking, automatic 75 Logout 13, 33 M Merged documents 82 Merging 75 Microsoft Word-based editor 62 modem users 49 N Normals 147 creating 149 modifying 149 numbered list 105, 127 O Offline 13, 49 Online 13, 49 Open 13 P Patient Lookup 117 Proprietary & Confidential Page 257 of 256 Index Physician Lookup 119 Physician Search 37 Print 13 R Refresh 13 Report Toolbar 66 Return Jobs 33 ruler 126 S Search Physician 37, 87 server 24 ShortCut Keys 130 Show Report 110 Show/Hide Symbols 140 Split Job 123 T template, incorrect 101 Text Transfer Method 210 Toolbar Audio 65 Formatting 67 Report 66 Transcribe Station 59 U Universal Document 37 V Verify Target Window Receives Keystrokes Setting 210 Vianeta Toolbar 13 Assign Jobs 13 Help 14 Job Explorer 13 Logout 13 Navbar 13 Offline 13 Online 13 Open 13 Page 258 of 256 Proprietary & Confidential Vianeta Transcription Desktop 4.6 MT User Guide Print 13 Refresh 13 Reports 14 Split 14 Transcribe Station 13 Upload 14 Vianeta Universal Document 37 VUE 61 W Word editor 133 Word Formatting Toolbar 136 Word Print Layout 134 Word Standard toolbar 136 Word Vianeta Toolbar 136 Work Type 101 Work Type Template 59 Proprietary & Confidential Page 259 of 256 Index Page 260 of 256 Proprietary & Confidential