VIEW - Dubai Healthcare City

Investment
@HealthcareCity
For general inquiries:
Dubai Healthcare City
P.O. Box 66566, Dubai, UAE
+971 4 324 5555
[email protected]
www.dhcc.ae
Dubai healthcare city
Dubai healthcare city
For healthcare services feedback:
Customer Protection Unit:
+971 4 362 2783 or 362 2789
[email protected]
dubaihealthcarecity
For business development / sales:
+971 4 324 5555
[email protected]
DHCC2011
For regulator (Center for
Healthcare Planning and
Quality) :
+971 4 324 5555
[email protected]
Investing in the future of healthcare
Contents:
1. About DHCC
Your health and wellness destination
Dubai - a strategic mix
Milestones
2. Our Products
Clinical spaces
Commercial and retail spaces
Freehold and leasing land solutions
Business center
3. Types of Licenses and Activities
4. Required Documents
5. Preliminary Requirements
6. How to set up in DHCC
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About DHCC
1
About DHCC
Your health and wellness destination
At Dubai Healthcare City (DHCC), we define ‘destination’ by the strategic
partnerships we have forged since 2002 to bring together a wealth of services in
healthcare, medical education and research, pharmaceuticals, medical equipment,
wellness and allied support.
The DHCC, a free zone located in Dubai, and comprising Phase 1 and Phase 2, is
home to a robust community of internationally-recognized names in healthcare
and medical education, giving patients and professionals access to leading
specialists and thought leaders in the field.
Phase 1, dedicated to healthcare and medical education, covers 4.1 million square
feet, and Phase 2, which is dedicated to wellness, will cover 19 million square feet.
Development in Phase 2 is underway.
Under the auspices of our founder, His Highness Sheikh Mohammad Bin Rashid Al
Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, we aim
to meet the demand for high-quality, integrated healthcare in the region.
For more than a decade, we have operated in Healthcare, Education and Research,
Investment, and Regulatory. Each division represents our continued momentum
towards making Dubai Healthcare City ‘Your health and wellness destination’.
Regulation and licensure are handled by the Center for Healthcare Planning and
Quality (CPQ), an independent regulator overseen by Dubai Healthcare City
Authority (DHCA), the governing body and regulator of Dubai Healthcare City.
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About DHCC
Dubai - a strategic mix
Dubai represents a welcoming mix of vacationing, living and business
environments. A tourist haven, it offers the widest of attractions from
luxury urban spots to rugged mountains and tranquil beaches – all
connected by state-of-the-art infrastructure and transport.
Its burgeoning healthcare and medical education and research facilities at
are par with international standards, supporting the Dubai Government’s
medical tourism initiative.
As the emirate readies itself to host Expo 2020, it seeks to harness new
models for the flow of financial and intellectual capital which will foster
entrepreneurship and innovation.
Dubai- a strategic mix
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Dubai Healthcare City
Milestones
2002
His Highness Sheikh Mohammed Bin Rashid A l Maktoum, the Vice
President and Prime Minister of the UAE and Ruler of Dubai launches
Dubai Healthcare City (DHCC) on November 5.
2004
The Center for Healthcare Planning and Quality (CPQ), Dubai Healthcare
City’s independent regulatory body, is launched.
2005
Belgium Medical Center, the first clinic, opens.
2006
The Center for Healthcare Planning and Quality (CPQ) becomes a member
of the International Association of Medical Regulatory Authorities
(IAMRA) – a first in the region.
2007
Dubai Healthcare City enters the Guinness Book of World Records for the
largest awareness ribbon made of flowers in support of breast cancer
research. The ribbon was 28.71 m (94 ft 2 in) long and 19.68 m (64 ft 6 in)
wide and was made of 105,000 pink carnations.
2008
Dubai Healthcare City receives the Dubai Quality Award from His
Highness Sheikh Mohammed Bin Rashid Al Maktoum in recognition of
business excellence.
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DHCC - Milestones
2009
The Center for Healthcare Planning and Quality (CPQ) receives
accreditation from the International Society for Quality in Healthcare
(ISQua) for its Outpatient Clinic Standards. The Society is the only
organization to 'accredit the accreditors'.
2010
The Center for Healthcare Planning and Quality (CPQ) hosts first
Complementary and Alternative Medicine (CAM) Conference.
2011
His Highness Sheikh Mohammed establishes Dubai Healthcare City
Authority (DHCA) by royal decree to oversee DHCC, appointing Her Royal
Highness Princess Haya Bint Al Hussein as Chairperson.
2012
Dubai College of Dental Medicine (DCDM), formerly Dubai School of
Dental Medicine opens, offering postgraduate diplomas in collaboration
with the Royal College of Surgeons of Edinburgh.
Khalaf Ahmad Al Habtoor Medical Simulation Center (KHMSC) is
operational, offering high-fidelity patient simulators to help health
professionals practise life saving skills.
2013
Dubai Healthcare City is home to a thriving healthcare community of
4,000 healthcare professionals, two JCI-accredited hospitals, more than
100 medical centers, and more than 180 support services.
His Highness Sheikh Mohammed bin Rashid Al Maktoum inaugurates the
Mohammed bin Rashid Academic Medical Center on June 10.
Dubai College of Dental Medicine (DCDM), formerly Dubai School of
Dental Medicine, welcomes second batch of students on September 1.
DHCC - Milestones
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Our Products
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Our Products
- Clinical spaces
The Clinical complex is composed of state-of-the-art clinics.
It's designed to house a comprehensive array of specialty
clinics and day-surgery centers. These clinics will utilize
advanced technology that is integrated into the overall
design and will support the needs of specialized healthcare
facilities. Complementing the conventional medical services
is a vast array of pharmacies, medical equipment companies,
healthcare recruitment firms, healthcare consulting firms and
pharmaceutical companies.
- Commercial and retail spaces
DHCC provides state-of-the-art commercial offices, suited for
all business types and professional corporate venues. The zone
includes over 15 buildings offering premium commercial real
estate products.
Key characteristics are:
• Innovative design that offers easy communication between
the operational, administration and decision making entities of
your business.
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• Supporting commercial areas that provide services such as
banking, retail, catering and government services.
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Plots with an average Gross Floor Area of 100,000 sq. ft. built
up and the average height is G5+ to G7+ (can be modified).
Our Products
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- Business center
Through the provision of different services including
administrative support, licensing and furnished, ready-to-use
office spaces, First Steps alleviates the burdens of process for
organizations wishing to set up in Dubai, and fosters their
growth until they are in a position to expand into a larger
commercial office space.
The Business Center facilities at Dubai Healthcare City include:
• Executive Desk: perfect for companies that require minimum
space to complete office work such as email, browsing, printing
and making phone calls. Clients are eligible only for one visa.
• Executive Office: a full-fledged furnished office environment
available in different sizes and with a capacity to accommodate
between two to seven employees per office.
• Companies joining First Steps Business Center are offered
choices in the size and location of private office spaces, each
with access to the following facilities:
Contents:
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Commercial license valid for one year
Residency visa (the number of visas is dependent on office type)
24 hours security
Business address
Office cleaning
Meeting & conference rooms
About DHCC
Your health and wellness destination
Dubai a strategic mix
Dubai Healthcare City Millstones
How we are structured
Our Products
1.1 Clinical spaces
1.2 Commercial and Retails Spaces
1.3 Business Center
1.4 Freehold and Leasing land solutions
Types of Licenses
Activities available in DHCC
Required Documents
Documents required by Freezone LLC applicants
Documents required by Branch applicants
Fee Structure
How to setup your business in DHCC
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Our Products
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Types of Licenses
and Activities
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Licensing Requirements
Minimum Capital Requirements
FZ-LLCs incorporated in Dubai Healthcare City are required to
have minimum paid up capital of AED 50,000 for Commercial
and AED 300,000 for Clinical. Branch establishments have no
minimum capital requirements.
Licensing Options
Dubai Healthcare City Authority (DHCA) approves the
establishment and registration of companies in Dubai
Healthcare City and regulates all related procedures and
matters. Dubai Healthcare City Authority offers a choice of
commercial license options.
- New Incorporation of a Free Zone Limited Liability
Company (FZ-LLC)
A FZ-LLC is formed, as a separate legal entity, with shareholders
as individuals and/or entities. Each FZ-LLC is required to have at
least one director. There is a minimum paid up capital
requirement of AED 50,000 for Commercial and AED 300,000 for
Clinical.
- Branch of an Existing Foreign/UAE Company
A branch of a foreign company or a company in the UAE is not a
legal entity separate from its parent but is considered a place of
business that forms a legally dependent part of the parent
company and conducts all or some of the operations inherent in
the parent’s business. No share capital is required.
Licensing Regulations
Commercial licenses issued by Dubai Technology and Media
Free Zone Authority are subject to leasing a facility within the
Dubai Healthcare City and the license is valid only for operating
a business inside the Free Zone territory. Licenses and permits
are for a period of one year and are renewable on an annual
basis.
Commercial licenses and permits are issued to all businesses
registered within Dubai Healthcare City to allow specific
approved business activities in compliance with the Dubai
Healthcare City Licensing Regulations.
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How to set up your business in DHCC
Types of licenses
Dubai Healthcare City Authority (DHCA) approves the
establishment and registration of companies in Dubai
Healthcare City and regulates all related procedures and
matters. Dubai Healthcare City Authority offers a choice of
commercial license options:
• Freezone LLC
FZ-LLC
A FZ-LLC is formed as a separate legal entity with shareholders
as individuals and/or entities. Each FZ-LLC is required to have at
least one director.
• Branch
A branch of a foreign company or a company in the UAE is not a
legal entity separate from its parent but is considered a place of
business that forms a legally dependent part of the parent
company and conducts all or some of the operations inherent in
the parent’s business. No share capital is required.
Activities available in DHCC
Guidelines and legal requirements for all of the licensed
activities are stipulated in detail in a separate document issued
by the Dubai Healthcare City Authority upon the application for
each license.
FZ-LLC
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Part one
All activities under this section can be a branch of a non
free zone UAE company or a FZ-LLC
13.1 Clinical – Inpatient
13.1.1 General Hospital
13.1.2 Specialty Hospital
13.1.3 Rehabilitation Center
13.1.4 Geriatric Center
13.1.5 Hospice/Palliative Care Center
13.1.6 Hospital-Teaching
13.1.7 Long-term Care Center/Nursing Home
13.2 Clinical – Outpatient
13.2.1 Multi-specialty Clinic
13.2.2 Outpatient Surgical Clinic
13.2.3 Single Specialty Clinic
13.2.4 Clinical Support Facility
13.2.5 Diagnostic Center – Radio Diagnostics
13.2.6 Diagnostic Center – Clinical Laboratory
13.2.7 Pharmacy
13.2.8 Clinical Research Center
13.2.9 Stem Cell Processing/Storage Center
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Types of licenses
13.3 Healthcare Support
13.3.1 Medical Transcription Services
13.3.2 Medical Billing Services
13.3.3 Medical Coding Services
13.3.4 Patient Education Services
13.3.5 Third Party Administrator (TPA)
13.4 Healthcare Management
13.4.1 Healthcare Management
13.4.2 Healthcare Investment Management
13.5 Healthcare Consultancy
13.5.1 Healthcare Architectural & Engineering Consultancy
13.5.2 Healthcare Management Consultancy
13.5.3 Healthcare Performance Management Consultancy
13.5.4 Healthcare Strategy and Planning Consultancy
13.5.5 Healthcare Safety, Quality and Compliance Consultancy
13.5.6 Healthcare Medico-Legal Consultancy
13.5.7 Healthcare Risk Management Consultancy
13.5.8 IT Management & System Integration Consultancy
13.5.9 Clinical Research Organization (CRO)
13.5.10 Accrediting Qualifications Organization
13.6 Higher Education Provider
13.6.1 University (MOHE Licensed and Accredited)
13.6.2 Branch University
13.6.3 Junior College
13.6.4 Career & Technical Educational Provider
13.7 Professional and Management
Development Training
13.7.1 Continuing Professional Development
13.7.2 Educators Professional Development
13.7.3 Social & Behavioural Training
13.7.4 Human Resources Training & Development
13.7.5 Management Training
13.8 Child Skills Development Training
13.8.1 Child Skills Development Center
Types of licenses
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13.9 Technical & Occupational Skills
13.9.1 Hospitality and Tourism Training
13.9.2 Hair Stylist Training
13.9.3 Beauty Care Training
13.9.4 Healthcare Awareness Training
13.10 Research & Development
13.10.1 Research and Development Center
13.11 Educational Service Provider
13.11.1 Academic Support Services
13.11.2 Students Support Services
13.12 Academic Service Provider
13.12.1 Academic Liaison Office
13.12.2 University Representative Office
13.13 Non-academic Services Provider
13.13.1 Infrastructure Provider
13.14 Event Management
13.14.1 Business Events Management
13.14.2 Exhibition Organization and Management
13.14.3 Festival Organization and Management
13.15 Publishing
13.15.1 Magazines
13.15.2 Books
13.15.3 Directories, Guides, Manuals and Catalogues
13.16 Executive Search
13.16.1 Executive Search
13.17 Outsource
13.17.1 Operations Support
13.18 Association (Non Profit)
13.18.1 Professional Association
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Types of licenses
Part two
All activities under this section must be a branch of a
non free zone UAE company.
14.1 Service Provider
14.1.1 Medical, Life and Credit Insurers
14.1.2 Insurance Agent
14.1.3 Insurance Brokers
14.1.4 Courier Services
14.1.5 Travel Agency
14.1.6 Tour Services
14.1.7 Car Rental
14.1.8 Recruitment Agency
14.1.9 Computer and Electronic Accessories
14.1.10 Telephone Accessories
14.1.11 Digital Printing and Copying
14.1.12 Stationery
14.1.13 Kiosk
14.1.14 Restaurant
14.1.15 Coffee shop
14.1.16 Cafeteria
14.1.17 Ice-cream Shop
14.1.18 Bread & Bakery
14.1.19 Catering Services
14.1.20 Pharmacy
14.1.21 Optical Center
14.1.22 Health Club / Fitness Center
14.1.23 Theatre and Cinema
14.1.24 Beauty Salon (Men)
14.1.25 Beauty Salon (Ladies)
14.1.26 Early Learning Center (Nursery)
14.1.27 Book Store
14.1.28 Commercial Library
14.1.29 Music and Video
14.1.30 Flower Shop
14.1.31 Specialty Store
14.1.32 Convenience Store
14.1.33 Supermarket
14.1.34 Hypermarket
14.1.35 Commercial Bank
14.1.36 Credit & Finance Bank
14.1.37 Bank Liaison Office
14.1.38 Debt Collecting
14.1.39 Banking Services
14.1.40 Money Exchangers
14.1.41 Photo Studio
14.1.42 Laundry
14.1.43 Government Relations
14.1.44 Documents Clearing Services
Types of licenses
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14.1.45 Documents & Data Verification Services
14.1.46 Publishing Distribution Agency
14.1.47 Facilities Management Services
14.1.48 Car Washing & Cleaning
14.1.49 General Maintenance
14.1.50 Interior Decoration
14.1.51 Landscaping Works
14.1.52 Structural Quantity Surveying Services
14.1.53 Promotional Gifts Preparation
14.1.54 Gents Tailoring
14.1.55 Ladies Tailoring
14.1.56 Ready-made Garments
14.1.57 Jewellery Store
14.1.58 Perfumes and Cosmetics Shop
14.1.59 Electronics Store
14.1.60 Light Fitting and Fixture Shop
14.1.61 Valet Parking Services
14.1.62 Art Gallery
14.1.63 Ship Chandlers
14.1.64 Weight Management
14.1.65 Nutritional Products Store
14.1.66 Healthcare Equipment & Furniture Supply
14.1.67 Medical Tourism Services
14.2 Consultancy
14.2.1 Legal Consultants
14.2.2 Lawyers & Advocates
14.2.3 Auditing of Accounts
14.2.4 Accounting & Bookkeeping
14.2.5 Architectural Consultancy
14.2.6 Engineering Design Consultancy
14.2.7 Master-planning and Infrastructure Design
Consultancy
14.2.8 Management Consultancy
14.2.9 Project Management Consultancy
14.2.10 Market Research Consultancy
14.2.11 Interior Design Consultancy
14.2.12 Hospitality Consultancy
14.2.13 Branding & Promotion Consultancy
14.2.14 Spa Support Consultancy
14.3 Regional Head Quarters
14.3.1 Marketing Office
14.3.2 Representative Office
14.3.3 Call Center
14.3.4 Administration Office
14.3.5 Back Office
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Types of licenses
14.4 Hotels and Leisure Services
14.4.1 Hotel - Administration Office
14.4.2 Hotel Apartment – Administration Office
14.4.3 Hotel
14.4.4 Hotel Apartment
14.4.5 Guest House
14.4.6 Hospitality Management Consultancy
14.5 Property Management Services
14.5.1 Administration Office
14.5.2 Healthcare Developer
14.5.3 Commercial Developer
14.5.4 Residential Developer
14.5.5 Property Management
Types of licenses
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Required Documents
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Required Documents
*To check the full list of requirements, visit our website www.dhcc.ae
Documents required by Freezone-LLC applicants
Application for a FZ-LLC where shareholder is an individual person(s)
• Application for License DHCC FZ-LC
• Board Resolution FZ-LLC individual shareholder
• Board Resolution FZ-LLC for more than one shareholder
• Personnel Sponsorship Agreement
• RIC Form - Natural Person
Application for a FZ-LLC where shareholder is a corporate
client (company)
• Application for License DHCC FZ
• Board Resolution FZ-LLC for corporate shareholder
• Personnel Sponsorship Agreement
• Articles of Association
• Memorandum of Association
• RIC Form - Natural Person
• RIC Form - Corporate
Application for a FZ-LLC where shareholders are corporate
and natural person
• Application for License DHCC FZ
• Board Resolution FZ-LLC for corporate shareholder
• Board Resolution FZ-LLC individual shareholder
• Board Resolution FZ-LLC for more than one shareholder
• Personnel Sponsorship Agreement
About DHCC
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• Articles of Association
Your health and wellness destination
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• Memorandum of Association
Dubai a strategic mix
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• RIC Form - Natural Person
Dubai Healthcare City Millstones
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• RIC Form - Corporate
How we are structured
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FZ-LLC
Contents:
Our Products
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Documents
required
by
branch
applicants
Types of Licenses
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Activities available in DHCC
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Application for a Branch of a UAE or Foreign Established
Required Documents
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Company
Documents required
by Freezone LLC applicants
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• Application
for License
Documents required by Branch
applicants
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•
Board
Resolution
to
Establish
a
Branch
Fee Structure
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•
Personnel
Sponsorship
Agreement
How to setup your business in DHCC
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1.1 Clinical spaces
1.2 Commercial and Retails Spaces
1.3 Business Center
1.4 Freehold and Leasing land solutions
• RIC Form - Natural Person
• RIC Form - Corporate
Required Documents
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Preliminary
Requirements
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Preliminary Requirements
Leasing Admin Permit
The leasing admin fee varies as per the below listed segments.
Clinical Segment
Surgical Segment
Commercial Segment
Retail Segment
Processing Permit
The processing fee varies as per the size of the unit selected.
Tenant / Investor Area
G.F.A (sq. ft.) Range of Area Reviewed
Category 1
600-5,000
Category 2
5,001 +
Operating Permit
Clinical Operating Permit
The clinical operating permit fee varies as per the below listed services.
Healthcare Organization
Hospital 50 – 1 beds
Hospital 100 – 51 beds
Hospital >100 beds
Single Specialty Clinic (3 – 1 physicians)
Single Specialty Clinic (6 – 4 physicians)
Single Specialty Clinic (>6 physicians)
Diagnostic Center (Lab or Radio diagnostic)
Diagnostic Center (Lab and Radio diagnostic)
Outpatient Surgical Clinics (1 OR)
Outpatient Surgical Clinic (2 OR’s)
Outpatient Surgical Clinic (3 OR’s)
Outpatient Surgical Clinic (>3 OR’s)
Hospice Care Center
Geriatric Center / Nursing Home
Multi-Specialty Clinic (2 specialties)
Multi-Specialty Clinic (6 – 3 specialties)
Multi-Specialty Clinic (>6 specialties)
Pharmacy < 1,000 ft G.F.A
Pharmacy 3,000 - 1,000 ft G.F.A
Pharmacy >3,000 ft G.F.A
Clinical Support Facility
Clinical Research Center
Stem Cell Processing / Storage Center
Preliminary Requirements
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Non Clinical Operating Permit
The non-clinical operating permit fee varies as per the size of the unit selected.
Public Health Permit
The public health permit fee varies as per the below listed services.
Facility
Hotel
Resort
Spa
Fees of non-clinical permit will apply
Childcare Facility
Optical Shop
Nutrition Center – Retail
Food Establishment <600 ft2
Food Establishment >600 ft2
Fitness Center
Water Activities
Aesthetic Services
Beauty Salon
Non-Therapeutic Massage Facility
Body Piercing Facility
Tattoo Facility
Tanning Salon
Nails Salon
Mixed Services (3 – 2 aesthetic services)
Mixed Services (>3 aesthetic services)
25 Preliminary Requirements
Registration & Licensing Services
The registration & licensing services fee varies as per the below listed activities.
Registration - Main Services
Registration fees (FZ-LLC)
Licensing- Main Services
Clinical - Inpatient (one activity & upto 5 specialties)
Clinical - Outpatient (one activity & upto 5 specialties)
Healthcare Support (one activity)
Healthcare Management (one activity)
Healthcare Consultancy (one activity)
Higher Education Provider (one activity)
Professional and Management Development Training (three activities)
Child Skills Development Training (one activity)
Technical & Occupational Skills (three activities)
Research & Development (one activity)
Educational Service Provider (one activity)
Academic Service Provider (one activity)
Non Academic Services Provider (one activity)
Event Management (three activities)
Publishing (one activity)
Executive Search (one activity)
Outsource (one activity)
Association (non-profit) (one activity)
Service Provider (one activity)
Consultancy (one activity)
Regional Headquarters (one activity)
DISCLAIMER: For pricing and fees, please visit our website www.dhcc.ae.
Preliminary Requirements
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How to set up
in DHCC
6
Steps for Setting up in DHCC
Regulation and licensure of all healthcare professionals and healthcare operators is handled by the
Center for Healthcare Planning and Quality (CPQ), an independent regulator overseen by Dubai
Healthcare City Authority (DHCA), the governing body and regulator of Dubai Healthcare City. The
sales representative will be responsible for communicating the process and acting as your primary
point of contact to support you through the registration steps.
Step 1
Contact our sales and
leasing department to
identify and reserve a
unit
Step 2
Contents:
Submit an application for
provisional approval
About DHCC
Your health and wellness destination
Dubai
Step a4strategic mix
Dubai Healthcare City Millstones
Issue of commercial
How we are structured
license by DHCA and
Our
clientProducts
signature of
1.1
Clinical
spaces
lease
agreement
Step 3
1.2 Commercial and Retails Spaces
1.3 Business Center
Submit legal documents
1.4 Freehold and Leasing land solutionsfor company
Types of Licenses
registration
Activities available in DHCC
Required Documents
Documents required by Freezone LLC applicants
Documents required by Branch applicants
Fee Structure
How to setup your business in DHCC
How to set up your business in DHCC
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www.dhcc.ae
Dubai Healthcare City, P.O. Box: 66566, Dubai, UAE
T: +971 4 324 5555 | F: +971 4 362 4775
[email protected] | www.dhcc.ae