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NEWS
NO. 02 | 2014
THE NEWSLETTER FROM PALFINGER RATCLIFF
PRODUCT LAUNCHES:
THE NEW GENERATION OF
MOBILITY LIFTS
MP GRANT SHAPPS
WORLDWIDE CONFERENCE
The Member of Parliament
initiated PALFINGER Ratcliff’s
Adult Apprenticeship Scheme
NEW PARTNERSHIPS CREATED
AT THE PALFINGER 2014
DEALERS CONFERENCE
> CONTENTS | UPLIFTING NEWS Q3 2014
4
NEWS
News from PALFINGER Ratcliff.
5
INTERNATIONAL NEWS
Our Mobility Range featured
around the world.
12
BOOSTING THE WORKFORCE
The latest additions to our highly
skilled team.
15
TORSION BARS SUPPLY
Overcoming the challenge.
16
FURTHER INVESTMENTS
An In-house shot blasting
machine, increased quality.
10-11
6-7
New
Products
DEAR CUSTOMERS, PARTNERS AND EMPLOYEES!
8-9
NVQs
5
International
IMPRINT:
Employees involved in this issue:
Tony Turner, James Jackson, André Prange
The first half of 2014 has flown by. We have been fortunate that a number of our
biggest customers have placed significant orders throughout Q1 and Q2 whilst
we have also seen a positive development in export business. The second half
of the year promises further development of our Mobility and Commercial Divisions. However, as we are near the maximum level of labour flexibility we are
expanding our direct workforce to increase manufacturing capacity. This will
ensure that we meet customers’ expectations and that lead times are competitive. The additional resources will also ensure that the implementation of the
PALFINGER Production System and commitment to our NVQ Programmes
are not jeopardised through limitation of resources.
As a company we continue to make incremental improvements to our business.
At the heart of this change is our commitment to the recruitment, retention and
development of our teams. This investment has the full support of PALFINGER
and probably signifies the greatest period of training, development and learning
within PALFINGER Ratcliff’s history. The company has also been proactive in
the recruitment of the best people to add new skills and experience to our team
and some of these are highlighted throughout the newsletter.
25 YEARS AND ABOVE
The employees who have
shaped our history.
Editor:
PALFINGER Ratcliff
Bessemer Road, Welwyn Garden City,
Hertfordshire, UK
Phone: +44 (0) 1707 325571
www.palfinger.com
INNOVATION
FLEXIBILITY
INTERNATIONALISATION
> PREVIEW OF
UPLIFTING NEWS 02
In the previous newsletter I touched on the importance of collaboration. This
is an approach that the management team and company has embraced, particularly with regard to the production facility where we see improvements supported by PALFINGER ranging from the development of Welding Competence
to Assembly Flow Lines. Hopefully, many of you will have an opportunity to see
first-hand the improvements that we have made during our Open Day’s on the
17th and 18th September 2014. On the commercial side we have enjoyed great
success through intensive collaboration and project management with our sister
company PALFINGER MBB (Germany). This collaboration allowed us to develop two Level Ride Retractable solutions for Brakes’ (Grocery & Fresh Food Suppliers to Catering Businesses) retrofit and new vehicle investment programmes.
Finally, I would like to take the opportunity to thank the team at the National
Parts Centre (NPC). As communicated previously, the NPC will be relocated to Welwyn Garden City resulting in the closure of the Garforth facility in
September 2014. Despite this the team have continued to work tirelessly to
support customers in challenging conditions while also assisting the transfer of materials and processes.
Concept, Implementation, Photos, Graphic:
Gill Prates
Copywriting:
Gill Prates, Janet McLay
2
Wayne Harmer (MD)
3
> NEWS | UPLIFTING NEWS
PALFINGER Worldwide Dealers
Conference 2014
Meeting Customers and Service Agents at the
CV Show in Birmingham
PALFINGER Ratcliff’s Sales and Engineering Team had
productive days at the CV Show 2014 (Commercial Vehicle Show)even though we were not exhibiting . From 29th
April to 1st May at the NEC in Birmingham, UK, some of
our leading products such as the RQU527 (Exhibited on
Ingimex’s booth) and the RUL35 (Euromotive) were on
display.
On Tuesday 29th April, after a long day at the show, PALFINGER
Ratcliff’s team hosted a curry night for Customers and
Service Agents at the award winning restaurant Asha’s.
Over thirty guests enjoyed a relaxed and pleasant evening,
the perfect opportunity for the Management,
Engineering and Sales Team to catch up with Customers and
Agents about their overall impression of the first day of the CV
Show 2014, the products and the market.
Throughout the company’s 50 year history we have always
placed great importance on building strong relationships
with all of our partners and this evening gave us valuable
insight into partners’ and customers’ feedback about our
products and service. The PALFINGER Ratcliff Team was
also very pleased to receive positive feedback from our Customers and Service Agents about the event.
>
4
TRADE SHOW NEWS
Aviemore, Scotland, UK
IAA, Hannover, Germany
FetransRio, Rio de Janeiro, Brazil
From 6th to 9th May 2014,
PALFINGER Ratcliff exhibited its
range of Mobility and Light Commercial lifts at the APSE Fleet,
Waste & Grounds Conference.
APSE is the largest trade exhibition of its kind in Scotland which
the company has traditionally
attended for many years.
The IAA Commercial Vehicle
Show 2014 will take place from
25th September to 02nd October
2014 and PALFINGER Ratcliff
will exhibit jointly with its sister
company in Germany MBB.
The new Mobility range EVOLUTION and ENDURANCE will be
displayed with the Commercial
lifts.
Our sister company in Brazil
PALFINGER Tercek, specialising in electric bus lifts will be
exhibiting at FETRANSRIO in
Rio de Janeiro from 5th to 7th
November
2014. It’s an important trade show in South
America, giving us new opportunities to develop the Mobility Range in that region.
From 26th to 28th May, PALFINGER Ratcliff
participated in the PALFINGER Worldwide
Dealers Conference 2014 at the Légère Hotel
in Luxembourg.
Over one hundred Dealers of cranes, commercial
and passenger lifts representing countries
across the globe attended a three day Conference
where products were displayed, business unit
presentations made and opportunities for networking realized.
This international network of Dealers is an important platform for our Export market, giving
us the opportunity to be even closer to our customers, wherever they are.
2014 marks a new phase in our company’s
history, where we have developed Distribution
partnerships particularly for Passenger lifts,
throughout Europe, Latin America, the Middle
East, Australasia and China.
Further expansion is due this year, consolidating PALFINGER Ratcliff‘s global presence in
the Mobility market.
International Media Coverage
These articles show the worldwide appeal
of our products: from the UK, to the World!
Two interesting articles appeared in German and Emirati
magazines published in May and June 2014, featuring
PALFINGER Ratcliff’s Mobility Range.
The German independent magazine Bus-Fahrt, which
has a monthly circulation of 8.000, is dedicated to the
bus industry, bus technology, testing and driving reports, traffic and Association policy and tourism in Europe.
Bus-Fahrt featured our under floor lift ENDURANCE
(RUL35) on a Mercedes-Benz minibus in an article
entitled “The Minibus Success Story” competition to
identify the most economical, comfortable or quite simply the best Euro-6 low floor minibus. The magazine’s
comparative test took place at the IBM 2014 (International Bus and Coach Competition).
In the Emirates, Gulf News, regarded as “the most
read newspaper” of the UAE, ahead of all other English
and Arabic newspapers,
with a daily circulation of over 110.000 copies, featured
PALFINGER Ratcliff’s in board
lift, the EVOLUTION (RTP35). In the foreground, Lt Gen Shalkh Saif
Bin Al Nahyan, Deputy Prime Minister and Minister of
Interior, examined the specifications of the new ambulances added to the fleet of the Abu Dhabi Police
General Headquarters.
5
UPLIFTING NEWS | PRODUCT LAUNCHES <
STRONG
AND QUICK SOLUTION
THE NEW GENERATION
OF MOBILITY LIFTS
PALFINGER Ratcliff is proud to announce that its Testing & Development Competence Centre is very busy designing and testing a new generation of Mobility lifts to be launched in 2014.
In Q3 and Q4 of 2014, the new Mobility range will be marketed to meet Customer needs
for wider platforms, higher lifting capacity and lighter lifts.
Engineered with PALFINGER Ratcliff’s Lifetime Excellence brand values, the EVOLUTION
(In board) and ENDURANCE Range (Under floor) will continue to deliver high performance
with enhanced safety and reliability.
Customers will have a wider selection of cost-efficient Mobility lifts to choose from, aligned
with a personalised Customer Care, a No-Catch Warranty and relevant Operators Training.
More information will be issued in due course.
THE EVOLUTION RANGE
VALUE ADDED TO BODYBUILDERS AND END-USERS
WITH INCREASED RELIABILITY
AND SAFETY
THE ENDURANCE RANGE
NEW PLATFORM SIZES AND
LIFTING CAPACITIES WILL BE
INTRODUCED IN 2014
7
8
> MP GRANT SHAPPS & NVQs | UPLIFTING NEWS
MP Grant
Shapps
Launches
Apprenticeship
Scheme
GRANT SHAPPS AND PALFINGER RATCLIFF’S APPRENTICES OF THE National Vocational Qualifications (NVQs)
FROM THE LEFT: WAYNE HARMER (UK MANAGING DIRECTOR),
GRANT SHAPPS (MEMBER OF PARLIAMENT), FELIX STROHBICHLER
(GENERAL MANAGER EMEA) AND DAVID AGG (UK Engineering &
Strategic Development Director)
T he C ons er v ati v e M P for Wel w y n H atfi el d, T he R t. H on. Gr ant Shapps ,
l a u n c h e d a n Adult Apprenticeship Scheme
at PALFINGER R atc l i ff on F r i day 14th
M ar c h.
The programme will train 30% of PALFINGER
R atc l i ff ’s w or k for c e and w i l l hav e a pos i ti v e i m pac t on pr oc es s es , pr oduc ti on
and qual i ty. It w i l l al s o s uppor t c hange
i ni ti ati v es r unni ng thr ough the business
with a focus on quality, efficiency a n d c u s tom er s ati s fac ti on.
Em pl oy ees w i l l al s o be abl e to enhanc e
thei r M aths and Engl i s h s k i l l s as par t of
thei r per s onal dev el opm ent goal s .
Gr ant Shapps w as tak en on a fac tor y
tour by M D Way ne H ar m er, w her e the
9
c om pany has been ma n u f a c t u ri n g i t s
l i fti ng s ol uti ons for o v e r f o u r d e c a d e s i n
Wel w y n Gar den C i ty.
R efer r i ng to M r. Sh a p p s p re s e n c e o n
this important occasion, Wayne Harmer
c om m ented: “ 2014 i s a s p e c i a l y e a r f o r
PALF IN GER R atc l i ff a s w e c e l e b ra t e 5 0
y ear s of engi neer i n g i n n o v a t i v e l i f t i n g
s ol uti ons i n the U K. We w e re d e l i g h t e d
to r ec ei v e Gr ant Sh a p p s a t o u r f a c t o ry
for the l aunc h of a s i g n i f i c a n t A p p re n ti c es hi p Pr ogr am m e w h i c h i s t h e first
step in a strategic investment programme
i nto our U K m anufac t u ri n g f a c i l i t y. ”
9
UPLIFTING NEWS | HR NEWS <
25 Years and
Above in Service
2014 is indeed a very special year for PALFINGER Ratcliff as nineteen of the
employees complete twenty five years and above years of service.
From Welding to Finance, Engineering, Customer Services and Despatch, a
number of our employees have shown their dedication, hard work and ability
to adapt to current market requirements to make our business successful.
This length of service is exceptional for most companies nowadays. Many argue
that employee loyalty is not what it used to be and numerous studies have put
employee loyalty at an all-time low.
In fact, ninety-one percent of Millennials (born between 1977-1997) expect
to stay in a job for less than three years, according to the New York based
Future Workplace. This information came from their survey called “Multiple
Generations @ Work” with 1,189 employees and 150 managers. That means
Millennials would have 15 – 20 jobs over the course of their working lives!
At PALFINGER Ratcliff we create a challenging work environment where employees are encouraged to put forward their ideas for product development
and service improvement.
Our longest serving personnel:
Employee
FROM THE LEFT IN THE BACK, GERRY, BILL, JEFF, CHARLIE, MICK, STEVE, JOHN AND DAVE.
IN THE FRONT: ROY ASHMAN, IAN, MICK HILLIER, JANET AND MUHAMMED UDDIN.
„Having so many long serving employees is a testament to our company values that have been woven into the fabric
of Ratcliff Palfinger via the leadership of the Ratcliff family and remain in place today. Such values have created a
friendly and caring company which has allowed us to retain so much invaluable experience. Combining this experience
with our newly recruited talent will hopefully provide a competitive edge which will provide us with an opportunity
to add another 50 years to our company history while maintaining an environment that people want to be part of.“
WAYNE HARMER, MD PALFINGER RATCLIFF
10
Michael Finch
Ian Taylor
Patricia Collings
John Bonner
Phil Taylor
Bill Stanton
Janet McLay
Clive Scandrett
Barry Lynn
Michael Hillier
David Byrne
Jeffrey Harrison
Roy Ashman
Geraldine Myles
Charles Evans
Stephen Foster
Muhammed B. Uddin
Service in Years
43.96
42.85
41.45
41.41
40.01
40.01
38.05
37.92
37.25
37.15
36.83
36.79
36.54
30.71
26.30
26.26
25.24
Area
Testing & Development
Fabrication
NPC
Maintenance
Manufacturing
Testing & Development
MD’s PA
Maintenance
NPC
Runner Department
Logistics
Electrical
Customer Services
Accounts
Machine Shop
Production
Welding
11
> TALENT | UPLIFTING NEWS
Highly
skilled
STAFF
UPLIFTING NEWS | EMPLOYEE PROFILE <
Our employees are certainly our most valuable resource and in the past quarter there have been a
number of new additions to various teams across
PALFINGER Ratcliff. High calibre professionals in areas such as internal and external Sales, Finance, Procurement, Production Planning, Manufacturing and
Engineering have been recruited to further enhance
our knowledgeable and highly engaged workforce.
In line with PALFINGER’s commitment to
“Lifetime Excellence”, greater focus is being put on constant process measurement and improvement, which
demonstrates our passion for top performance.
Celebrating our 50th Anniversary in 2014, the company continues to attract and retain local and international talent, forming relationships with high profile institutions such as the University of Hertfordshire
in the UK and the University of Hamburg in Germany.
In Engineering, the recruits are students on a placement year from the University of Hertfordshire as well
as two professionals with Master’s in Industrial Engineering Management from the University of Hamburg.
Being part of a large corporation such as PALFINGER
AG offers major benefits such as the ongoing intercultural and intercompany exchange of best practices,
providing our employees with a challenging work environment which encourages open mindedness, cooperation and the ability to change and innovate constantly.
„i’ve spent most of my working life
here, I’ve known this place since I
was a kid, it’s ingrained in me. I know
the products and the systems I use
inside out, so it feels comfortable“
JAMES JACKSON, Spare Parts Controller
James Jackson has worked for PALFINGER
Ratcliff for thirteen years. During his time
with the company, he has worked in various
roles has which has enabled him to gain a
broad knowledge of the spare parts business,
despatch and Passenger production. He is
part of the team managing the project to move
the National Parts Centre from Leeds to Welwyn Garden City.
His father, John Jackson (who passed away
five years ago), had worked for PALFINGER
Ratcliff for thirty two years and James used to
attend company events as a child..
James was born and raised in Welwyn Garden City, where he still lives. After finishing his
course in Mechanics & Body Repair from Oaklands College, he started his first job at Roffey
calibrating and repairing radiators and ultrasound equipment.
Having been always interested in, and good at,
mechanics, James went on to a second course
at Oaklands College where he studied Electrical and TV Repair.
In mid 2013 James was invited to join the
PPS Team (PALFINGER Production System),
a long-term project for the continuous implementation of Lean Manufacturing and Continuous Improvement methods.
Having been recently promoted into the role of
Spare Parts Controller, his responsibilities are
to liaise on customer orders, sales and the restructuring of the area in WGC where the National Parts Centre will be based as from September 2014. “The move of the NPC will allow
us to have all services, products and spare
parts consolidated under one roof and provide
parts for production and spares sales, with the
aim of reducing lead-times to customers”.
Apart from a more consolidated service and
despatch operation, this initiative will have the
side benefit of reducing our carbon footprint,
with deliveries leaving from a single warehouse.
James is a keen cyclist, riding through the
beautiful Hertfordshire countryside at weekJoining PALFINGER Ratcliff in 2001, he start- ends, when he rides between thirty to forty
ed as a Stores Operative, moving through miles , which keeps him fit. His healthy lifestyle
the company and finally being promoted to a also includes working on his large vegetable
Charge Hand supervising ten employees.
patch and playing cricket or football.
In 2008, James participated in a one year Na- Part of his work ethic is to think about chaltional Vocational Training course (NVQ, Level lenges logically and get feedback on his ideas
3) provided by PALFINGER Ratcliff for the con- from a fresh perspective . “It’s crucial to protinuous implementation of the Japanese work- vide the highest level of after sales care, not
place organisation method 5 S. “The course only in the UK, but in all the Export countries
was interesting and informative. It’s a way that we supply parts to. Our main objective is
to make the things we do every day at work to make it easier and more convenient for cussmarter, tidier, and with better processes. I tomers to source parts from us”.
was already doing those things, I just didn’t
know they were called “5 S”, said James.
12
13
> TRAINING | UPLIFTING NEWS
UPLIFTING NEWS | CUSTOMER UPDATE <
Vauxhall Visit – It’s All About Lean Manufacturing
Continuous improvement and lean manufacturing is at the core of everything we do at
PALFINGER Ratcliff. Part of this ongoing development is looking into the latest processes
in place for best practices in-house.
award winning Vivaro vans.
“A huge amount has been learnt by us from seeing
excellent lean manufacturing principles & quality
controls working in practice at Vauxhall” Tony Turner, Head of Engineering at PALFINGER Ratcliff.
On Monday 28th April, our Engineering and
Quality Team took a factory tour at the Vauxall
plant in Luton and had the opportunity to review the production line, the skilled workforce
and the modern equipment used, such as the
92 working robots in the body shop, which is
70% automated.
Another area of major interest, the “Safety Observation Tour”, where the vehicles are driven
up to 80 miles and exposed to different weather conditions, is linked with the “Quality Audit
Area”. There all problem solving actions are
applied based on internal customer reviews
As a major employer in the Hertfordshire region with 1,171 staff, Vauxhall produces 67,000
units a year in two shifts producing
„LIFETIME EXCELLENCE DESCRIBES OUR CORE BRAND VALUES OF EFFICIENCY, RELIABILITY AND INNOVATION.“
WOLFGANG PILZ, CMO PALFINGER
Engineering Continuous Improvement Training
In March and April, the whole Engineering team participated in a two
week long in-house training initiative.
The ‘Finite Element Analysis’ (FEA) training
has allowed more Engineers to interrogate
‘Computer Aided Design’ (CAD) models and
understand the structural loading limitations
of component parts and assembly models.
“The FEA tool is extremely powerful and
helps support structural hand calculations
for improved accuracy and is an invaluable tool to reduce prototype testing time”,
said Tony Turner, our Head of Engineering
The FEA tool also gives us the ability to
maximise the strength of components in
the areas where there are high stresses
14
and eliminate material in areas of low stress, ensuring that material costs are kept as cost effective as
possible and ultimately providing our customers with
competitively priced products that are safe, durable
and designed to meet PALFINGER Ratcliff’s Lifetime
Excellence quality criteria.
Torsion Bar Supply
“The challenge”
We started the new year with the shock news that
a key supplier was in administration and could
not supply torsion bars. For us this is the same as
manufacturing a car with no steering wheel! The
pressure was really on us to ensure we reacted
quickly and responsibly, ensuring our customers operational businesses were impacted as little as possible.
performs at its optimum level within, sometimes, very
highly stressed and harsh environmental conditions.
Following many detailed technical specification
checks and with the clock ticking, we finally received the bars for approval. Our Testing and Development department was prepared and had a
purpose built testing rig ready to swing into action.
Our first step was to safeguard our customers, this
meant quickly gaining control of current production,
NPC spares stock and WIP and closely balancing the
outstanding order book with the operational requirements in the field. Unfortunately for us this meant initially freezing our production build and not accepting
any orders until we could be sure we could fulfil the requirement. This was a difficult decision to make, however the protection of the operational business of our
loyal customers is paramount and our PALFINGER
values ensure integrity and transparency at all times.
The bars were first inspected and measured dimensionally, load tested to ensure the output torque was correct,
hardness tested and finally fatigue tested. The fatigue
testing is the longest quality check process we carry out
on torsion bars - this is to ensure the bars can maintain a
high performance with no major reduction in torque output.
The initial samples were very encouraging from two
of the three suppliers and the bars actually surpassed
the fatigue life of the previous ones significantly. Tests
were carried out on further samples to ensure that
we had batch continuity and once we had confirmation, These
we then
placedshow
ordersthe
forworldwide
substantialappeal
volumes.
articles
To minimise any delay in the supply chain, whilst looking for a new supplier, we secured the raw material
that fed the torsion bar manufacturer. This was quite
a challenge in itself and required several meetings to
agree a significant financial investment and agree an
immediate plan to secure all available stock. The outcome was successful and we now knew that once
a manufacturer was found we were in a position to
supply the raw material to them, minimising lead
times and importantly ensuring material consistency.
The next step was then to utilise the PALFINGER
global network connections to find quality global manufacturers of torsion bars, who could not only require
large quantities of the vast range of bars that we supply, to a specification they had never produced before,
but also to deliver special samples direct to us within
a very short lead time! It was of paramount importance to us that the supplier we chose would provide
a range of torsion bar sizes that would equal or surpass the expectations and performance of the torsion
bars we had used for over 20 years, so face to face
visits were crucial to start the partnership process.
We narrowed down the choice to three potential suppliers, and began the quality approval process; producing
a top quality torsion bar is far from straightforward, there
are huge technical requirements to ensure the bar
of our products: from the UK, to the World!
Once the first batches of bars started to arrive, the
pressure started to lift, however it was crucial that logistically we prioritise the allocation of bars, which
we believed we achieved with minimal disruption.
Whilst this was an experience that we absolutely would
not want to face again, the silver lining to this challenge
is that we now have several torsion bars suppliers to
ensure the supply line will not be compromised in the
future, and we have a component that is of a higher
quality than previously. . We have also used this as
an opportunity to improve our ‘Quality Controlling Processes’ so that we now monitor our suppliers businesses far more frequently and work much more closely
with them in partnership to ensure quality of supply.
Unfortunately this has meant a price increase in torsion bars from our new suppliers of over 40% on
some bar sizes, as the manufacturers capitalise on
the knowledge that this is a highly skilled process,
where only a limited amount of suppliers can actually produce the bars to the required size and quality.
At RATCLIFF PALFINGER we have absorbed as much of
the increase as possible and not capitalised on the situation . We hope that our customers will notice the improved
quality and consistency that our new torsion bars provide.
15
> INVESTMENT | UPLIFTING NEWS
UPLIFTING NEWS | SOCIAL <
NEW SHOT BLASTING - OWNERSHIP OF ALL PROCESSES
Further investment has recently
been made in improving our internal process with the acquisition of
a new shot blasting machine, installed at the beginning of July.
our Production Manager André Prange
set off to put the new system in place.
The machine was acquired from the
UK company Wheelabrator Group,
a worldwide specialist in this market.
With this further investment in 2014,
PALFINGER Ratcliff will have total control over the painting process, internal
Quality control, and lead-times, which will
ultimately be of benefit to our customers.
Used in nearly every industry that uses
metal, shot blasting is used to clean,
strengthen or polish metal. It’s a surface
treatment using high velocity steel abrasive and the objective is to obtain excellent cleaning without contamination
and surface preparation for a second-
Working closely with the PALFINGER
Salzburg Manufacturing Strategy Department and the Painting Experts,
ary finish, when the paint is applied.
SPORT RELIEF 2014
We Were Part of it!
From 19th to 23rd March
PALFINGER Ratcliff supported
the traditional charity event
Sport Relief, which raises
money annually through fun
sports activities to help build
a better future for communities in the UK and abroad.
We set ourselves the challenge to run or walk around
the factory and office during
the Sport Relief week with in
fancy costumes to raise awareness of the charity’s good work
and also to raise donations
16
to contribute as a company.
We can see the smiles
throughout the facilities as
a sporty koala bear mascot appeared each morning.
A “night owl” also appeared
to walk miles and miles each
evening and was caught
on the security camera.
Watch this the space as we
will be back with more fun activities throughout the year!
17
> SPORT | UPLIFTING NEWS
a Winning culture
Best in Business Football
AND Go Karting
Football fans were indeed very disappointed with the early exit of England from
the 2014 FIFA World Cup in Brazil in June.
ber 2014, where they will be competing with
other Hertfordshire area business teams.
Go Karting is another
favoured pastime
But it is not all bad news for British sport! At within the company, however, this is not withPALFINGER Ratcliff we have our own foot- out controversy, as some say that our MD,
ball dream team, who are undergoing in- Wayne Harmer, is “lucky” for being the fastest
tense and frequent training to participate in in most laps, but Wayne attributes his frequent
the “Best in Business”, a 5-A-Side league, wins to practice and his athletic physique.
organised by Stevenage Football Club.
Our athletes are getting ready for the final
competition which will take place in SeptemTHE PALFINGER RATCLIFF FOOTBALL TEAM AND ANDRÉ PRANGE TAKING THE PHOTO
FASTEST LAPS OF
THE GO KARTING
TEAM:
WAYNE HARMER
(22:57) AND JAMES
STONYS (22:58)
THE TEAM PRACTICING FOR THE
“BEST IN BUSINESS” LEAGUE
19
19
GIOVANNI VULLO
HEAD OF SALES
„RELIABILITY
MEANS TECHNOLOGY THAT
CAN WITHSTAND THE HARSHEST
CONDITIONS.“
Big tasks need a strong partner: PALFINGER Ratcliff products prove their strength
every day, without exception. They deliver the highest reliability on performance,
quality and service - for the lifetime of the product. “Lifetime Excellence” Our promise toward the utmost success for your company.
WWW.PALFINGER.COM
LIFETIME EXCELLENCE