Presentation - Home Improvement Research Institute
Transcription
Presentation - Home Improvement Research Institute
Spring Outlook Kantar Retail's First Take on Home Improvement's Crucial Season Laura Kennedy, Director April 2016 HIRI Webinar © Kantar Retail 2016 Copyright © 2016 Kantar Retail. All Rights Reserved. 501 Boylston St., Suite 6101, Boston, MA 02116 T: +1 (617) 912 2828 [email protected] No part of this material may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system now known or to be invented, without the express written permission of Kantar Retail. The printing of any copies for backup is also strictly prohibited. Disclaimers The analyses and conclusions presented in this seminar represent the opinions of Kantar Retail. The views expressed do not necessarily reflect the views of the management of the retailer(s) under discussion. This seminar is not endorsed or otherwise supported by the management of any of the companies covered during the course of the workshop or within the following slides. © Kantar Retail 2016 3 Kantar Retail, a WPP/Kantar Company Kantar Retail Specializes in 3 Main Areas to Help Our Clients Win at Retail We Are The Retail and Shopper Specialists Our Purpose We help you sell more effectively and profitably How We Do It We connect a world class set of retail and shopper capabilities and assets with pragmatic, solution-orientated people to grow client businesses © Kantar Retail 2016 Our Focus Today Spring Outlook: Today’s Agenda Our Forecast for Spring Sales Shoppers’ and Retailers’ Approaches to the Season Takeaways for Home Improvement Suppliers and Retailers © Kantar Retail 2016 4 5 Quarterly View: Home Improvement Warmer than average winter weather in Q1 may lift growth more than expected Building Channel: Quarterly Retail Sales Breakdown* Estimated Q1 2016 vs. Forecasted Q2 & Q3 2016 Source: U.S. Department of Commerce, Kantar Retail analysis © Kantar Retail 2016 *NAICS codes 4441, 44411, 44413, and combined 44419 & 44412 in that order. Represents calendar quarters using actual data through January 2016 ¹ NAICS 4441 includes brick and mortar sales at home centers, building specialists, hardware stores & paint specialists. ²Home center channel (44411) estimated by Kantar Retail. Home center channel is brick-and-mortar sales at Home Depot, Lowes, Menards, and other home improvement centers. One in Five Shoppers Plans to Spend More on Home Improvement This Spring What Shoppers Plan to Spend on Home Improvement Versus the Previous Year (among all shoppers) 48% 50% March 2015 March 2016 31% 21% 30% 20% A lot/a little more Source: Kantar Retail ShopperScape®, March 2016 © Kantar Retail 2016 The same amount A little/a lot less 6 A Higher Share of Younger Shoppers Say They’ll Spend More Than Last Year What Shoppers Plan to Spend on Home Improvement in 2016, versus 2015 (among all shoppers) Gen X 50% 30% Gen Y 20% A lot/a little more About the same Green arrows indicate a significantly greater percentage versus all shoppers (at a 95% confidence level) Source: Kantar Retail ShopperScape®, March 2016 © Kantar Retail 2016 A little/a lot less 7 8 Paint, Plumbing Projects Are at the Top of the List New flooring and organization are higher priorities this year Types of Home Improvement Projects Shoppers Will Be Spending on This Spring (Top Ten) (Among all shoppers) Paint or faux finish an interior room Minor plumbing (e.g., replace a faucet) Install new carpet, flooring, or tile Minor electrical (e.g., install a ceiling fan or light fixture) Install new window treatments (e.g., blinds, curtains, drapes) Paint exterior of residence Install organization/storage system Renovate a bathroom Make energy-efficient upgrades (e.g. install programmable thermostats, replace/add insulation, etc.) Build a deck or patio Green arrows and bolded text indicate a significantly greater percentage versus last year (at a 95% confidence level) Source: Kantar Retail ShopperScape®, March 2016 © Kantar Retail 2016 March 2016 18% 12% 11% 10% 9% 9% 9% 8% 6% 5% At Retailers This Spring, Balancing Product and Solution Capitalizing on traffic from a strong consumer, driving value Value © Kantar Retail 2016 9 Value Through Solutions at Lowe’s Though low price messages and savings elevate again Messaging encourages projects: “Spring to Action,” “Build One This Weekend” Source: Kantar Retail store visits © Kantar Retail 2016 10 Driving Traffic Through Item Focus at Home Depot But online, more tools to encourage projects Online, value through tools and promises of ease Elevated cleaning supplies, targeting Pro Source: Kantar Retail store visits, Home Depot emails © Kantar Retail 2016 11 Menards Maintains Product Emphasis, Treasure Hunt Cleaning, consumables still a major priority Source: Kantar Retail store visits, Menards emails © Kantar Retail 2016 12 Amazon Remains Zeroed in on the Item 13 Home Services could be a game-changer How-to videos featured within the “Spring Event” Home Services now in 25 cities © Kantar Retail 2016 Spring Outlook: Takeaways Weather willing, look forward to a strong few quarters for home improvement, especially at the big boxes. Shoppers across the board are feeling positive about spending more this year. Keep in mind how different cohorts are approaching projects, and work to orient solutions toward those lifestyle needs. Drive brand while also enhancing the basket. Messages around brands and product quality will help add value beyond price as retailers look to drive traffic to the store. But be proactive to help retailers craft solutions to help build the basket once shoppers are there. Online engagement will become an increasingly important tool to round out the home improvement experience. Note the value of online and especially mobile to deepen relationships with shoppers, and to add to the resources a retailer can offer on a category or project basis. Source: Kantar Retail research and analysis © Kantar Retail 2016 14 Kantar Retail Home Improvement Workshop May 18, 2016 Atlanta, GA Kantar Retail is forecasting growth of at least 4% in the home center channel in 2016, which is faster than the overall retail marketplace for the fifth straight year. Still, potential challenges lurk for big-box home improvement retailers, including the shifting makeup of their shopper base to the influence of less-prominent players. In light of these developments, suppliers and retailers must find innovative ways to approach traditional channels while adapting to new sources of growth. You’ll walk away from this Workshop with insights into: • The shopper’s path to purchase and how to stimulate sales • The gaps in retailers’ digital integration and where suppliers can gain advantages • New opportunities for consumables makers to form partnerships with home centers • How pro shoppers are evolving and what they prioritize in multichannel shopping Featuring Kantar Retail’s & © Kantar Retail 2016 Laura Kennedy, Director Nicole Santosuosso, Associate Analyst Doug Hermanson, Principal Economist Kantar Retail Home Improvement Workshop May 18, 2016 Atlanta, GA Attention HIRI Members Special Event Pricing for Kantar Retail’s Home Improvement Workshop: • $1400 per person (reflects $250 savings off of List Price!) • Register at:[email protected] • When registering, mention that you are a HIRI Member to ensure the special rate is applied Featuring Kantar Retail’s & © Kantar Retail 2016 Laura Kennedy, Director Nicole Santosuosso, Associate Analyst Doug Hermanson, Principal Economist 17 Kantar Retail: Home Improvement Insights Product Offer Segments: A variety of online and in-person ways to connect to KR thought leadership on the home improvement channel and key players Syndicated(KR iQ) Research & Insights © Kantar Retail 2016 KR Content Expert Engagement/ Experiential Content Platforms Client-Specific Solutions For further information please refer to KantarRetailiQ.com Contacts: Laura Kennedy Director, Retail Insights Christine Ojile Sr. VP Client Development T: +1 (617) 912 2851 [email protected] O: +1 617 912 2886 M: +1 913 206 8160 @laurawk_KR @kantarretail [email protected] © Kantar Retail 2016