HP Color LaserJet 9500mfp Reviewer/Evaluator`s Guide

Transcription

HP Color LaserJet 9500mfp
Reviewer/Evaluator’s Guide
Contents
Getting to know your color MFP......................................................................................1
Features...............................................................................................................................2
New features........................................................................................................................3
Customize your MFP .............................................................................................................5
What ships with the MFP .......................................................................................................6
Evaluating color MFPs.....................................................................................................8
Ease of use ........................................................................................................................10
Productivity ........................................................................................................................15
Versatility...........................................................................................................................19
Document quality ................................................................................................................23
Total cost of ownership........................................................................................................29
Reliability...........................................................................................................................32
Services and solutions .........................................................................................................34
A—Productivity tools and services.................................................................................37
HP
HP
HP
HP
Embedded Web Server ..................................................................................................37
Web Jetadmin ...............................................................................................................41
Instant Support Professional Edition ..................................................................................42
SureSupply....................................................................................................................42
B—Technical specifications ...........................................................................................43
C—Accessories and supplies .........................................................................................46
i
Getting to know your color MFP
Welcome to the Reviewer/Evaluator’s Guide for the new HP Color LaserJet 9500mfp. This guide
will introduce you to the MFP (multifunction product) and help you to conduct a successful
evaluation.
The HP Color LaserJet 9500mfp is a wide-format, color laser MFP with comprehensive
communication tools that include standard analog fax and digital sending features. The MFP
provides superior paper-handling flexibility, exceptional print quality, and HP Smart printing
technology.1
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Using genuine HP supplies ensures the availability of all HP printing features.
1
Features
1.
HP 1,000-sheet multifunction
finisher shown. Other output
devices include HP 8-bin mailbox,
HP 3,000-sheet stacker, and HP
3,000-sheet stapler/stacker.
2.
Automatic document feeder (ADF)
holds up to 100 sheets of media.
3.
Easy-to-use touch screen-based
control panel supports
configurable status alerts and help
features.
4.
Four high-capacity HP Smart print
cartridges increase your
productivity.
5.
Four separate image drums
maintain a low cost-per-page on
high-toner coverage pages.
6.
Ozone fan and filter protect air
quality.
7.
Use the multipurpose tray for
paper, transparencies, labels, and
envelopes. It handles heavy media
and the narrowest and widest
media the MFP supports.
8.
Standard 2,000-sheet highcapacity input (HCI) tray supports
letter/A4 media and increases
your input capacity to 3,100
sheets.
9.
Universally adjustable trays 2 and
3 (500-sheet input trays)
automatically sense several
standard media sizes and
accommodate printing on custom
sized media.
10.
Built-in duplexer supports
automatic two-sided printing and
copying at full engine speed (up to
24 ppm).
11.
HP Jet-Link connector allows you to
add third-party finishing options.
12.
Copy connect card (enhanced
input/output [EIO])
13.
FIH (foreign interface harness)
allows you to add a third-party
device for external job accounting
or paper handling.
14.
HP Jetdirect 620n Fast Ethernet
print server (EIO) supports highspeed networking.
15.
USB 1.1 port expands connectivity
options.
16.
RJ11 connector enables analog
faxing.
17.
Standard 20 GB hard disk (EIO)
facilitates job storage.
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HP Color LaserJet 9500mfp shown
with HP 1,000-sheet multifunction finisher
Simplify and save time
•
With color printing, copying, scanning-toemail, faxing, and document finishing in one
device, the HP Color LaserJet 9500mfp
improves the efficiency and productivity of
demanding workgroups and departments.
•
Remote troubleshooting, print job tracking,
and proactive alerts make HP supplies easy
to manage and replace. Convenient, online
ordering through HP SureSupply program2
simplifies inventory management.
•
HP Smart printing technology3 in both the HP
supplies and the device makes automatic
adjustments that optimize print quality and
enhance reliability.
•
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HP Digital Sending Software 4.04 enhances
the effectiveness of business communications
by enabling documents to be sent to printers,
FTP sites, network folders, and fax services,
including LAN fax, Internet fax, and
Windows 2000/XP fax services.
Create high-impact documents that impress
Experience a new level of flexibility with
multiple document-finishing options and tabloid
media capability. Combine the
HP Color LaserJet 9500mfp with one of four
finishing devices to meet specific office
workflow needs and create a wide variety of
document types. Use corner-stapling, folding,
or saddle-stitching to produce professionally
finished documents and impressive marketing
pieces.
Print vibrant color documents that get noticed
Image enhancement technologies allow the
HP Color LaserJet 9500mfp to deliver highvalue documents with superior color:
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• HP Smart printing technology and HP media
ensure consistent, accurate color for striking
details, sharp text, and clear lines.
•
HP ImageREt 4800 ensures commercialquality color printing with consistent,
accurate color.
Program availability varies by region.
HP Digital Sending Software 4.0 is optional (not included, sold separately). Software is server-based; a server is required.
New features
The following table highlights new features of the HP Color LaserJet 9500mfp and compares the
MFP to the HP Color LaserJet 8550 series printer.
HP Color LaserJet 8550
Benefits
ImageREt 4800
ImageREt 2400
Better image quality
Gloss level: 80
Gloss level: 20
Higher gloss level for greater
impact
Simplex:
Up to 24 pages per minute
(ppm), letter and A4 as well as
color and black and white
Simplex:
6 ppm, color
24 ppm, black and white
Improved performance; color prints
as quickly as black and white
Duplex:
Up to 24 ppm
Duplex:
3 ppm
Improved performance; prints twosided documents as quickly as
single-sided
533-MHz microprocessor
133-MHz microprocessor
Improved performance
First page out (letter):
20 seconds, Ready
2.5 minutes, PowerSave
5.9 minutes, cold start
First page out (letter):
50 seconds, Ready
5 minutes, PowerSave
6 minutes, cold start
Improved performance
Memory standard:
512 MB of RAM
Memory standard:
64 MB of RAM, expandable up
to 256 MB
More memory standard and
maximum
Standard 20 GB hard disk
Optional 2.3 GB EIO hard disk
Standard, larger hard disk
Optional output accessories:
8-bin mailbox
3,000-sheet stacker
3,000-sheet stapler/stacker
HP multifunction finisher
Optional output accessories:
3,000-sheet stacker
Multibin mailbox
More document finishing options
Maximum paper weight:
220 g/m2 (58 lb)
Maximum paper weight:
105 g/m2 (28 lb)
Heavier media handling
Print quality
Performance
Memory
Paper handling
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HP Color LaserJet 8550
Benefits
Touch-screen graphical control
panel features an integrated
design and displays up to four
lines of text as well as animated
graphics
Backlit 2 by 16 LCD display with
rocker switches to scroll through
the menus
Consistent across several HP
devices. Provides the same walk-up
experience and improved usability
Numerical key pad
Not available
Improved usability
Standard HP Jetdirect 620n EIO
print server for 10/100 Base-TX
networks
HP Jetdirect 600n EIO print server
for 10/100 Base-TX networks
(8550n, 8550dn, and 8550gn)
High performance, 6 MB/second
print server enables multiple users
to access and share peripherals on
a Fast Ethernet network
Standard analog fax
Not available
Quickly and easily send and
receive faxes
Four high-yield print cartridges
featuring HP Smart Technology:5
up to 25,000 black/color pages6
Four image drums: up to 40,000
black/color pages7
Four print supplies: 17,000
black/8,500 color pages
Print supplies with higher yield
result in less user intervention
Reliability:
200,000 pages-per-month
maximum duty cycle
Reliability:
60,000 pages-per-month
maximum duty cycle
More robust duty cycle supports
increased use
Expected average monthly print
volume:
6,000 pages
Expected average monthly print
volume:
4,000 pages
Improved volume
Transfer kit: 200,000 pages
Fuser kit: 100,000 pages
Cleaning kit: 50,000 pages8
Drum kit: 40,000 black/10,000
color pages
Transfer roller kit: 150,000
black/75,000 color pages
Fuser kit: 100,000 pages
Supply kits with higher capacity
result in less user intervention
Control panel
Connectivity
Supplies
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Based on approximately 5% black-and-white and 20% color coverage. Usage conditions and print patterns can cause
results to vary.
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Usage conditions and print patterns can cause results to vary.
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Life can decrease significantly depending on coverage of printed pages.
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Customize your MFP
To provide the greatest flexibility possible, choose the components that are right for your business.
Build the MFP that meets your needs.
1. Select an output option:
HP 8-bin mailbox
Each mailbox bin can be
assigned to an individual,
workgroup, or
department for easy job
retrieval. The mailbox is
also equipped with a
sorter/collator, stacker,
and job separator.
HP stacker
Stacks up to 3,000 sheet
of paper with job offset.
HP stapler/stacker
Provides 3,000-sheet
stacker capabilities as
well as multi-position
stapling for up to 50
sheets of paper per job.
Provides 1,000 sheets of
stacking capacity,
stapling for as many as
50 sheets of paper per
job, folding sheets into
booklet-styled sets, plus
saddle-stitching for
booklets of up to 10
sheets of paper.
3. Select accessories. Some of the accessories you may want to consider include:
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Wireless printing accessory: Wi-Fi or Bluetooth adapter
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HP Digital Sending Software, version 4.0
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What ships with the MFP
The HP Color LaserJet 9500mfp is shipped in three boxes. These boxes contain
1. The MFP
2. The finishing device (HP 3,000-sheet stacker, HP 3,000-sheet stapler/stacker, HP multifunction
finisher, or HP 8-bin mailbox)
3. The 2,000-sheet side input tray (tray 4).
The MFP box also contains the consumables box. The consumables box contains the following:
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Four print cartridges (yellow [Y],
magenta [M], cyan [C], and black [K])
Four image drums (CYMK)
Box that contains the transfer cleaner
Box that contains the toner collection
bottle
Getting started guide and warranty
booklet. For additional copies, contact
an HP-authorized dealer.
User guide (to be placed in the pocket
inside the front door) provides
information that is useful when you are at the MFP.
CD (includes product software and the user reference guide which contains detailed
information about the MFP).
Wall poster
MFP software
The HP Color LaserJet 9500mfp includes a powerful suite of software that is easy to install and use.
The printer drivers and utilities cover a wide range of operating systems and are localized in many
languages.
The MFP ships with the following components on the CD:
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Installer/uninstaller
HP PCL 6 printer driver (Windows environments)
HP PCL 5c printer driver (Windows environments)
HP postscript level 3 emulation printer driver (Windows and Macintosh environments)
Driver auto-configuration (in Windows 2000 and XP environments, the MFP features automatic
discovery and driver configuration for accessories at the time of installation, including paper
trays, output accessories, and installed DIMMs)
Driver pre-configuration (lets you create custom installations and copy the product software
onto disks, your computer’s hard drive, or a network drive)
Product documentation
Note
The printer drivers that are provided on the CD must be installed in order to take full
advantage of the printer features. The other software programs on the CD are
recommended but are not required for operation. See the Readme file on the CD for more
information.
Select the correct printer driver for your needs
•
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Use the PCL 6 printer driver to take full advantage of the printer features. Use of the PCL 6
printer driver is recommended unless backward compatibility with previous PCL printer drivers
or older printers is necessary.
•
Use the PS printer driver for compatibility with HP postscript 3 emulation needs or for PS font
DIMM support.
•
Use the PCL 5c printer driver if you want printed results to look comparable to those from
legacy printers.
Note
The printer automatically switches between postscript (PS) and Printer Control Language
(PCL) printer languages.
Note
PCL5c drivers for windows environment (9x, NT, XP, 2,000) are available via Add Printer
only. All NT 4.0 drivers are also only available via Add Printer. You will not be able to
install these drivers using the installer.
Additional drivers, updated drivers, and other valuable software will be available after product
introduction at www.hp.com/support/clj9500mfp. When the MFP software is installed on some
Windows-based computers, the program automatically checks the computer for Internet access to
obtain the latest drivers.
The Software Technical Reference Manual will also be available at
www.hp.com/support/clj9500mfp.
Note
If the desired printer driver is not on the CD or online, check the program’s installation
disks or the release notes to see if the program includes support for the MFP. If it does not,
contact the software manufacturer or distributor to request a driver for the MFP.
Software for Macintosh
For Mac OS 8.6 and later, use the LaserWriter 8.6 or later printer drivers, which are PS printer
drivers. The LaserWriter 8.6 printer driver comes with the Mac OS or can be obtained directly from
Apple. Only PS PPDs are included.
The PS PPDs for Mac OS 9 and earlier, in combination with the LaserWriter 8.6 printer driver,
provide access to the printer features and let the computer communicate with the printer. Use the
Apple LaserWriter 8.6 printer driver that comes with the computer. An installation program for the
PPDs and other software is provided on the CD.
Use PDEs and PPDs provided on the CD for Mac OS X.
HP Web Jetadmin
HP Color LaserJet 9500mfp is fully supported by HP Web Jetadmin, a web-based peripheral
management tool. With HP Web Jetadmin, IT print administrators can install, manage, and
troubleshoot HP and non-HP network peripherals from their desks using their standard Web
browser. For more information, or to obtain your free download of HP Web Jetadmin, please visit:
www.hp.com/go/webjetadmin.
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Evaluating color MFPs
Traditionally businesses have relied upon a variety of hardcopy tools, including printers, fax
machines, and copiers. While the functionality offered by these tools remains important, advances
in digital technology have changed the hardcopy needs of users. By adequately addressing these
needs, a business can increase user productivity and operating efficiency—compelling reasons for
choosing the right hardcopy solution. An HP MFP can help you reduce costs, increase productivity,
and improve workflow:
•
Manage fewer consumables, reducing your total cost of ownership, storage requirements, and
service interruptions. With HP you not only save 20-40 percent today over the combined cost
of four single-function products, you get an investment that can easily adapt and evolve when
business needs change.
•
Streamline communications with optional workflow software and service and support solutions.
•
Simplify device and supply management with sophisticated utilities.
It’s widely recognized that color presentations have more impact than black and white
presentations, but consider these other facts.
•
Color makes a statement. Use color to highlight key information on your documents, such as
company reports.
•
Brilliant, professional color is more affordable and convenient than ever before with innovative
color solutions. Provide customized, up-to-date information, and in-house communications
material while eliminating storage and obsolescence costs without sacrificing quality.
•
HP’s quality and reliability have built an industry-leading reputation that organizations can
count on.
Based on extensive market research and customer feedback of its products, HP has identified user
needs in six key categories. These categories should be closely examined as businesses consider
the purchase of an MFP. In this section, we will examine each of these and how the HP Color
LaserJet 9500mfp meets the criteria in each category.
1—Ease of use
2—Productivity
3—Versatility
4—Document quality
5—Total cost of ownership
6—Reliability
7—Services and Solutions
During your evaluation, we invite you to compare the HP Color LaserJet 9500mfp to other
competing printers to see why it is the best choice for your workplace.
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Evaluation guidelines
As you design tests and conduct your evaluation, remember the following guidelines:
•
Consider the typical end-user’s document creation needs.
•
Simulate the end-user’s environment.
•
When testing more than one product, try to make a fair comparison between products by
setting up in the same environment and testing similar settings, configurations, and paper
types.
•
Analyze each of the elements of the document creation process, but remember that the
elements work together as part of the whole solution. (For instance, performance claims
mean very little if documents print incorrectly or with poor quality.)
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Ease of use
Simplify and save time
The HP Color LaserJet 9500mfp was designed to be easy-to-use and offers both administrators and
end-users reliable, efficient printing to help increase productivity and improve business
communication. Easy to operate and maintain, the MFP is compatible with other HP LaserJet
products and includes support for other systems and software. It integrates seamlessly into your
business environment, allowing you to invest your time in other issues and reducing your day-to-day
business concerns.
Intuitive touch-screen graphical control panel
The HP Color LaserJet 9500mfp’s logical and intuitive touch-screen graphical control panel makes
walk-up operation simple. To make a copy, simply press the green Start button. The MFP’s control
panel is used for several HP devices, providing a consistent walk-up experience across devices and
improving usability.
The control panel offers:
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Clear feedback during interaction with the touch-screen graphical display
Support for learning how to use product features
Clear instructions and illustrations
Easy-to-read status messages in one location
The home screen, or main menu, displays the three basic functions of the MFP. Touch the
corresponding icon to copy, email, or fax. If additional optional functionality is installed (such as
send-to-network), those icons also appear on the home screen.
Contrast adjustment
Status bar
Menu
button
Sleep light/
Wake up button
Status
button
Reset
button
Ready light
Stop
button
Data
light
Attention
light
Touch-screen graphical display
Numerical keypad
Start button/
Ready light
Figure 1. MFP control panel home screen
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Each of the subsequent screens is also simple to use. For example, to make copies, simply describe
the original and how you would like the copy to be produced.
For more advanced copying and scanning needs, the control panel features an easy-to-use flat
menu, designed so the most frequently used menus appear first. The menus that administrators and
service technicians use can be protected with a personal identification number (PIN).
Effortless copying
The MFP may be used as a standalone, walk-up copier, and you do not need to be connected to
the network or a computer to make copies. In copy mode, the MFP functions as a standard
photocopier—place your originals on the scanner glass or use the automatic document feeder and
adjust all copy settings at the control panel.
You can produce high quality copies at full engine speed with the automatic document feeder’s
600 by 600 dpi dual head scanner and HP FastRes 1200 dpi print quality.
Uninterrupted printing
The HP Color LaserJet 9500mfp allows you to print in monochrome when a color print cartridge
runs out. This is enables with a user-configurable setting known as Auto Continue Black. When this
feature is turned on, all documents sent to the printer will be printed in monochrome; color
documents will be converted to grayscale. This feature allows users additional time to replace the
depleted color print cartridge.
Bulletproof printer drivers
HP printer software is easy to use, simplifies networking, and provides a familiar look and feel for
HP users.
HP Smart printing supplies and technology
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HP Smart printing supplies9 ensure consistent, top-quality output over the life of each print
cartridge, and from cartridge to cartridge.
•
The robust and reliable paper path and high-yield HP print cartridges result in fewer and easier
interactions with the MFP.
•
HP Smart printing supplies are activated every time you install an HP print cartridge. The HP
print cartridges and image drums, MFP, and software are designed to work together, allowing
you to monitor your current supplies, order new supplies on-line, and print successfully every
time. You can access supply status by glancing at supplies status indicators that appear on the
control panel, by printing a detailed supplies status page via the control panel, or via the
product software.
•
The no-shake cartridge design simplifies installation and replacement.
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Productivity tools and services
Powerful tools and services provide convenient access to device information, settings, and support.
For more information, see “Appendix A—Productivity tools and services” on page 37.
HP Embedded Web Server
Allows you to view device and network status and to manage printing functions from
your computer instead of from the control panel; enables proactive one-on-one
management. This tool can be used when connected to a network via an HP Jetdirect
print server.
HP Web Jetadmin
Provides network managers a single support tool to install, monitor, and troubleshoot a
wide range of network-connected devices from an intuitive browser interface. While
the HP Embedded Web Server is used to manage a single device, HP Web Jetadmin
is used to manage groups of devices. This tool can be used when connected to a
network via an HP Jetdirect print server.
HP Instant Support
Professional Edition
Connects you to the HP Web site to help you solve problems and answer questions.
This service analyzes your device error log and configuration information to provide
diagnostic and support information specific to your MFP.
HP SureSupply
Lets you conveniently and easily order supplies over the Internet. Enabled by HP Smart
printing technology, SureSupply helps you track and manage supplies usage, and
provides alerts when supplies should be reordered or replaced. With just a few clicks,
access cartridge information, pricing, and purchasing options that best meet your
needs—either from the reseller of your choice or from HP. (Program availability varies
by region.)
Extensive user help
Documentation
The MFP includes a user guide that is permanently installed in the pocket inside the front door. The
user guide provides a quick reference that will help you perform common tasks. If you need
additional information, access the online user guide that is included on the CD that shipped with
your MFP.
MFP help system
At any time, you can gain access to the Help system on the touch screen of the graphical display
by pressing ?, located in the upper-left or upper-right corner of each screen.
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What is this?—The MFP provides information about any topic on the touch screen of the
graphical display.
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Show me how—The MFP shows you how to use the product features.
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Print this topic—Print any of the Show Me How instructions by touching the Print this topic
button at the top of the Show Me How screen.
•
Error help—Some error messages include additional help information. Some of these include
graphics to assist in solving problems.
Online help
Extensive Web support services are also available. Access online self-help, HP reference material,
troubleshooting tips, and usage information specific to your printer 24-hours a day, seven days a
week by selecting Product Support from the HP Embedded Web Server.
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Protects the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. This MFP has been designed with several attributes to minimize impacts on our
environment.
Ozone production
This MFP contains an ozone filter to protect indoor air quality.
Power consumption
Power usage drops significantly while in Sleep mode, which saves natural resources and
money without affecting the high performance of this product. This product qualifies for
ENERGY STAR® version 1.0, which is a voluntary program to encourage the development
of energy-efficient office products.
Paper use
This automatic duplex feature (two-sided printing) and N-up (printing multiple pages per
sheet) capabilities can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts that weigh more than 25 grams are marked according to international
standards that enhance the ability to identify plastics for recycling purposes at the end of
the MFP’s life.
HP LaserJet Printing
Supplies
In many countries/regions, the printing supplies (for example, print cartridges and image
drums) can be returned to HP through the HP Printing Supplies Returns and Recycling
Program. An easy-to-use and free takeback program is available in more than 30
countries/regions. Multilingual program information and instructions are included in every
new HP LaserJet print cartridge and supplies package.
HP LaserJet Printing
Supplies, Returns and
Recycling Program
information
Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86
percent of the world market where HP LaserJet supplies are sold. Postage-paid and preaddressed labels are included within the instruction guide in most HP LaserJet print
cartridge boxes. Labels and bulk boxes are also available at www.hp.com/recycle.
More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through
the HP Planet Partners supplies recycling program. This record number represents 26 million
pounds of print cartridges materials diverted from landfills. Worldwide HP recycled an
average of 80 percent of the print cartridge by weight consisting primarily of plastic and
metals. Plastics and metals are used to make new products such as HP products, plastic
trays, and spools. The remaining materials are disposed of in an environmentally
responsible manner.
Recycled paper
This MFP is suited for the use of recycled paper when the paper meets the guidelines
outlined in the Print Media Guide. See www.hp.com/go/clj9500mfp for ordering
information. This MFP is suitable for the use of recycled paper according to
EN12281:2002.
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Evaluation
Setting up the MFP
Unbox and set up the MFP, using the product documentation as a guide. Consider the following:
•
Is the user documentation helpful?
•
How does the overall product design contribute to ease of use?
•
How well are you able to install and interact with supplies and accessories?
Testing product software
1. Install the drivers and other device software and then print some test pages. Document any
driver or software changes performed during testing.
2. Note which platforms and printer languages the drivers support.
3. Install and test supported printer languages as time permits.
4. Evaluate the product software after installation:
•
Is the driver easy to use?
•
What special features or utilities does the driver include?
•
What special software or tools are available?
•
Does the product support legacy print jobs?
Interacting with the control panel
Interact with the control panel. When comparing products, consider the following:
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In general, is the control panel easy to use?
•
How easy is it to determine device, print job, and print cartridge status?
•
Is it easy to make copies and send faxes from the control panel?
•
Can you digitally send documents from the control panel?
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Can you access help options from the control panel?
Productivity
Print, copy, scan-to-email, and finish color documents
The HP Color LaserJet 9500mfp is a true color workhorse for the large, general office department.
The MFP is also the ultimate document creation system. Take advantage of the capability to create
and manage frequently updated materials, such as promotional material or brochures, saving the
costs associated with outsourcing, the expenses of obsolete materials, and the time and cost of
inventory management.
Improve efficiency and productivity
With the optional HP Digital Sending Software (DSS) 4.0, you can add digital sending functionality
to your MFP. Digital sending is a fast, simple, and secure way to capture paper-based documents
in digital format so you can better process and route valuable information.
Easy to install, HP DSS 4.0 is the entry-level member of a family of server-based software products
that enables paper documents to be incorporated into electronic business processes at the touch of
a button. Digitized information can be sent quickly and securely to network folders, printers, and
fax services, improving overall efficiency and business productivity, and reducing the costs of
sharing and storing information.
HP DSS 4.0 offers peace of mind when digitally sending confidential information. You can transfer
data from the MFP to a secure, supported folder with a secure send key. Authentication verifies the
sender’s identity, encryption protects files from outside access, and a final safeguard allows you to
erase the device’s hard drive.
Digital sending helps you convert your paper documents to digital format so you can work with the
information more easily. The benefits to your business can be significant:
•
•
•
Improve productivity and be more competitive
Merge paper and electronic data so both are easier to share, edit, print, store, and retrieve
Streamline business processes to reduce costs
Note
A DSS 4.0 trial and demonstration CD is provided with the MFP.
HP AutoStore
For more advanced digital sending needs, you can purchase HP AutoStore. HP AutoStore is the
premium member of a family of server-based software products that can streamline your business.
HP AutoStore sends to multiple document-management applications as well as network folders,
printers, and fax services. The software comes standard with routing to Microsoft® SharePoint
Portal Server (version 2003), Microsoft Exchange, and Lotus Notes for easy integration into existing
management systems. This market-leading software was Transform Magazine’s Digital MFP-based
Capture Product of the Year (2003) because it helps medium and large businesses with
decentralized, paper-intense workflows to enhance productivity, manage costs, and improve
customer service.
15
Easily handles complex jobs
The HP Color LaserJet 9500mfp is designed with a powerful print engine so users can process
print, scan, and copy jobs quickly. You won’t have to worry about information flow bottlenecks
from your network because the HP Jetdirect 620n EIO internal print server handles up to 6 MB of
data per second. The 533 MHz microprocessor, designed especially for high-speed network
printers, 512 MB SDRAM, and RIP Once technology render print jobs efficiently to ensure you take
full advantage of the 24 ppm engine speed.
Produce professionally finished, color documents in one easy step
The HP multifunction finisher separates, stacks, and staples professional looking documents and
brochures. It staples up to 50 sheets of A4- or letter-sized paper or up to 25 sheets of A3- or 11 by
17-sized paper. The HP multifunction finisher can fold and saddle-stitch (using staples) up to 10
sheets of 80 g/m2 (20 lb bond) paper, creating a booklet of up to 40 pages, and can stack these
booklets in its booklet bin. Booklets can be printed on letter-, A4-, A3-, B4-, legal- or 11 by 17-sized
paper. Covers for booklets can be printed on paper types such as HP Premium Cover Paper.
Multiply your printing and copying performance
Cluster multiple HP Color LaserJet 9500mfps into one virtual machine and distribute print jobs
between multiple devices. Optional cluster printing support increases print speed to process and
deliver even high-volume print jobs quickly.
Use other finishing options seamlessly
With the HP JetLink protocol, you can confidently add document-finishing options.
Evaluation
Creating samples
First, develop a group of sample documents that represent what the end-user typically prints. This is
the best method for determining if a product is suited to your environment.
Note
It is important to test files like those that a typical user will print. Most print samples
included with a product have been optimized for that product and may not reflect the type
of output you will receive.
When evaluating performance, your print samples should include multiple documents and file
types, each created in the applications that will be used by the end-user. The samples should have
different elements (text, graphics, and photographic images) and should vary in complexity and
page length. Some suggested content includes simple text documents, mixed text and graphics,
and complex graphics containing photographic images.
CAUTION!
Using only one application or file can skew test results. Use several types of files
and applications to present a broad and realistic performance picture.
Different manufacturers provide different print modes (such as EconoMode). Try to compare similar
modes to achieve a fair comparison.
To evaluate the print quality and speed of text documents, such as those created in Microsoft®
Word and Excel, you should print them in different print modes. Documents such as newsletters
intended for circulation or image files, where photo quality is desired, are preferably printed in the
best mode.
16
Evaluation guidelines
Before you print the sample documents, make sure that your test environment simulates the
end-user’s and that you make a fair comparison between products.
Follow the guidelines below:
•
Measure performance from the end-user’s perspective.
•
Print from computer systems that closely match the typical end-user’s.
•
Test multiple media sizes and types. For example, you may want to print marketing collateral
on HP Soft Gloss Laser Paper or HP High Gloss Laser Paper, which produces rich, vibrant,
commercial-quality color documents that look more elegant and professional than documents
printed on uncoated papers.
•
Test MFP features (copying, scanning, faxing, digital sending, two-sided printing, stapling,
booklet making, multiple pages per sheet, etc.).
•
Test and compare default settings. (What settings will the end-users use most often?)
•
Test other print modes in the printer driver, including glossy and heavy media.
•
Test text, glossy, and photo glossy copy modes on both glossy and non-glossy media.
When evaluating more than one product, it is crucial that you make a fair comparison between
products.
•
Print from identical computer systems so that variations in speed are not due to differences in
processing power.
•
Print the same files on all products, using the same print media and the same or equivalent
settings.
•
Use the same operating system and software application and be sure to test comparable
printer drivers. (Each of these components interacts with the printing process and can affect
performance.)
Evaluating printing performance
Using the samples that you created, perform the following tests to gauge product performance.
First-page-out
The time from when the print command is issued to a product that is in sleep mode until the
completion of the first page. This test measures the effect of an instant-on fuser and shows a
product’s true speed.
Click-to-drop
The time from when the print command is issued until the completion of the print job.
Pick-to-drop
The time from when the first piece of media is picked up by the product until the completion of
the print job.
Return-to-application
The time from when the print command is issued until the time when the computer is available for
other tasks.
Follow the guidelines below when measuring printing performance:
•
Be sure to measure the amount of time it takes to print a complete document. (For example,
you might print a 20-page, two-sided document, stapled with a company logo on the first
page.)
Note
A professional printing device is designed to print multiple-page documents. We suggest
that you print either multiple-page documents or multiple copies of a single page.
•
Record any error messages.
•
Perform each test three times to obtain an average. If the variances in the three tests are too
much, discard the result, check the system, and redo the test.
17
•
Look at each page to make sure all text and graphics printed correctly. Files that print
significantly faster on one product might not be printing correctly. Some products drop
complex graphics and images when they are unable to process the whole job. Examine output
to ensure that the entire document printed and that it printed correctly.
•
When comparing product performance, look beyond the speed trial data and consider the
acceptability of the output. There are definitely tradeoffs in print quality, but as you review
your results, look at the samples and consider whether the quality meets your standards. Also,
make sure that toner is adhering to the paper properly.
Evaluating copying performance
High resolution does not directly correlate to copy quality. Copy the type of material you typically
copy, whether a book, magazine, sales brochure, or other high-quality content.
•
Does the copy quality meet your expectations?
•
How easy is it to adjust image quality and select output options from the control panel?
•
How quickly does the page copy?
•
Does it take multiple adjustments and multiple copies to get good copy quality?
Evaluating scanning performance
Scan several documents, images, and photos.
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•
How easy it to configure scanning options from the product control panel?
•
Is the scanning software easy to use? Are there options for scanning specific document and
image types?
•
Does the quality of the scanned image meet your expectations?
Versatility
Supports the workflow needs of demanding businesses
With the optional HP multifunction finisher, the HP Color LaserJet 9500mfp is the optimal document
creation system. Print, scan, fax, make copies, and take advantage of the extensive document
finishing capabilities. Add to this the ability to send digital documents to a network folder, FTP site,
device, LAN fax, or internet fax.10 Turn your digital documents into complete, ready-to-use booklets
or stapled, sorted reports in one simple step.
Handle large print jobs quickly, easily, and unattended
Choose from one of the following output solutions:
•
The HP 8-bin mailbox allows you to assign each bin to an individual, workgroup, or
department to enable easy job retrieval. The 8-bin mailbox can also be configured to separate
jobs by function: print, copy, fax, or digitally sent.
•
The HP 3,000-sheet stacker stacks up to 3,000 sheets of paper with job offset.
•
The HP 3,000-sheet stapler/stacker provides the capabilities of the 3,000-sheet stacker as well
as multi-position stapling for up to 50 sheets of paper per job.
•
The HP multifunction finisher provides 1,000 sheets of stacking capacity, stapling for as many
as 50 sheets of paper per job, plus folding and saddle stitching for booklets of up to 10 sheets
of paper.
Keep your office productive with generous media input features
With the standard 2,000-sheet HCI tray, the MFP offers a total input capacity of up to 3,100 sheets
of media, which helps to reduce time spent replenishing supplies. The MFP features a 100-sheet
multipurpose tray and two 500-sheet, universal input trays, allowing immediate access to many
different media sizes and types.
All trays support heavy custom media up to 200 g/m2 (53 lb bond), and the 100-sheet
multipurpose tray (tray 1) supports media up to 220 g/m2 (58 lb bond), offering the utmost in
versatility. The 500-sheet input trays are fully adjustable to provide exceptional media flexibility
and minimize user intervention.
Let the MFP automatically find the right media type
When you assign a media type to an input tray, users can select a media type in the driver and the
MFP automatically finds and uses the requested media. An optical sensor reads the unique media
signature of the media or detects the type of paper by measuring inherent physical properties and
10
Scan-to-email and analog fax capabilities are standard. Scan-to-printers, FTP sites, network folders, and digital fax
services are optional.
19
comparing them with the signatures of other types of media. Once the media is identified, the
printer optimizes printing for different media types. This feature prevents accidentally printing on
special, more expensive media, such as transparencies or glossy paper.
Reliable analog faxing
Quickly and easily send and receive documents. The standard internal fax provides you with the
following capabilities:
•
Efficiently process jobs at up to 33.6 kbps with the V.34 fax modem and save time and money
with standard JBIG compression that shortens call time.
•
Easily retrieve data with fax polling. Request information stored on another machine to
automatically receive a fax with the desired information. Fax polling is just what you need to
efficiently gather frequently used documents, like report forms or pamphlets.
•
View a convenient thumbnail on the first page of the call report to easily keep track of faxes.
Archive important fax information, including the time sent, content, and destination of a fax.
•
Use manual memory lock to save fax jobs at the MFP until a PIN is entered to release the stored
documents. Take advantage of the scheduled memory lock to specify the days and times you
want faxes to print or be held securely on the device.
•
Take advantage of fax forwarding to receive important faxes wherever you are. Route
incoming faxes to another fax number when you or your clients are traveling or away from
your primary fax. With easy-to-use fax forwarding, never miss a business-critical fax.
Comprehensive compatibility
The HP Color LaserJet 9500mfp is designed for workgroups and is compatible with a wide range
of operating systems and networks. The following features ensure that the product fits seamlessly
into your existing office environment.
•
The product includes a powerful HP Jetdirect 620n Fast Ethernet print server. The print server
supports most common network environments and Internet protocols to enhance the product’s
versatility in administering over company intranets.
HP is the industry leader for mobile and wireless printing solutions. Enjoy the ultimate in
printing flexibility and freedom with the HP Jetdirect 680n 802.11g wireless Ethernet print
server, the HP Bluetooth wireless printer adapter, and the HP Mobile Printer driver for
Windows, a common driver for basic printing to nearly any HP printer. For more information,
go to www.hp.com/go/mpd4w.
20
•
With support for PCL 5e, PCL 6, and HP postscript level 3 emulation with automatic language
switching, you can rely on effortless printing, every time.
•
The MFP includes a 20 GB HP high-performance, embedded hard disk, which provides a
virtual mailbox to keep private documents confidential and allows you to proof a document
before releasing the remaining copies and to store frequently printed jobs at the MFP for easy
retrieval. For more information, see “Get the most out of your MFP with job retention” below on
page 21.
•
In addition, the HP Color LaserJet 9500mfp supports the following connectivity options:
•
Foreign interface harness (FIH) connection supports a third-party device for external copy
job accounting.
•
HP JetLink connection supports finishing devices
•
RJ11 connector to the external fax line
•
USB 1.1 port to connect to an optional Bluetooth wireless adaptor or a wireless HP
Jetdirect print server
Get the most out of your MFP with job retention
There are four job retention features: Quick Copy, Proof and Hold, Private Job, and Stored Job.
•
The Quick Copy feature prints the requested number of copies of a job and stores a copy of
the job on the MFP’s hard disk. Additional copies of the job can be printed later, directly from
the MFP’s control panel.
•
The Proof and Hold feature provides a quick and easy way to print one copy and proof it
before printing the remaining copies. You can either continue printing the remaining copies,
which have been saved at the MFP, or cancel them from the MFP’s control panel. After the
additional copies are printed, the Proof and Hold job is deleted from the MFP. This reduces
network traffic, paper waste, and supplies costs.
•
Protect confidential documents with the Private printing feature. This feature lets you specify that
a job will not be printed until you release it using a 4-digit Personal Identification Number (PIN)
through the MFP’s control panel. When you enter the PIN in the driver, it is sent to the MFP as
part of the print job.
•
With the Stored Job feature, you can download a print job to the MFP’s hard disk without
printing it. You can then print the job at any time from the MFP’s control panel. For example,
you may want to download a personnel form, calendar, time sheet, or accounting form that
other users can access and print. To store a print job permanently on the hard disk, select the
Stored Job option in the driver when printing the job.
For added security of stored jobs, the MFP includes a security lock slot. You can purchase a
security lock and cable that helps to deter theft of the MFP hard disk.
HP’s direct PDF printing
With the MFP’s direct PDF printing solution, a PDF file (or multiple PDF files) can be sent directly to
the MFP from any device, without using PDF reader/converter software. The MFP directly renders
PDFs to printed output, bypassing conversion processes used by other product-based solutions,
which increases printing performance and removes possible conversion errors. HP’s direct PDF
printing enables driverless printing of PDF files, allowing printing from devices of all types, such as
mobile phones, handheld computers, PDAs, and notebook computers.
Optional wireless XHTML-Print printing
Easily and reliably print from Bluetooth-enabled personal devices like mobile phones and pocket
PCs via the optional HP bt1300 adapter. The MFP natively supports the page description language
(PDL) XHTML-Print, allowing you to effortlessly print emails, documents, or digital images and
photos from personal devices, while being assured that what you see on your screen is what will
print on the page. 11
11
For more information and a list of supported phones and other devices, go to
www.hp.com/support/bluetoothprinteradapter.
21
Evaluation
Produce the type of material typical for your day-to-day business, whether a report, booklets,
high-quality brochure, or other professional documents. Note whether the finishing options
available are what you typically require, whether producing material in-house or outsourcing.
While you perform your evaluation, consider the following:
22
•
The MFP should be easy to use. From the touch-screen or control panel, how easy is it to
select finishing options?
•
Is the product customizable to meet your needs?
•
Is the paper-handling system adjustable?
•
Does the range of supported media and media sizes and weights meet your needs? Does
the product support special media, such as envelopes and transparencies?
•
What are the product’s input and output capacities?
•
How easy is it to change paper sizes and types?
•
Test the product’s digital sending capabilities. Is it easy to navigate through menus and to
send to email from the device? Can you easily configure the settings from your computer?
•
If faxing capabilities are enabled, fax some test documents. If the product has fax speed-dial
capabilities, program some fax numbers. Consider the following:
•
Is the fax function easy to use?
•
What security features are available?
•
Are there speed-dial or frequently-used-number options?
•
Does the fax quality meet your expectations?
•
Do you encounter any problems sending or receiving faxes?
•
Is automatic two-sided printing and copying available?
•
Does the product feature advanced compatibility features, such as direct PDF printing?
Document quality
Impressive color enhances your professional image
Print quality is more than the number of dots per inch (dpi) that the MFP places on a page; a higher
dpi does not always mean better print quality. Print quality is affected by many factors, such as
color capability, text quality, solid colors, and edge enhancements. HP has designed the
HP Color LaserJet 9500mfp so that whether you are printing RGB or CMYK, the MFP is automated
and configured to supply the best possible rendering. The printer automatically controls the
following:
Set up
Automatic internal color adjustment provides consistent color over a range of environments.
Color plane registration
This is done automatically inside the MFP, ensuring crisp color images.
Color management
HP built-in color management ensures that conversions from standard RGB (sRGB) or CMYK
to the device colors is always smooth, fast, and optimal.
Trapping
What took hours to do by hand with expensive software is now done instantly inside the
MFP, ensuring crisp text and no white gaps. To generate a color picture, four-color planes
must be printed: cyan, magenta, yellow, and black. Trapping is the deliberate overlapping
of one color to an adjacent color to reduce the effect of color plane misregistration. These
levels are tuned specifically for HP Color LaserJet 9500mfp.
PANTONE®*
HP supplies multiple solutions that will yield easy-to-use process colors.
Neutral Axis treatment
Trade-offs between black-only and process 4-color grays are done automatically by object
type. This provides true neutral grays or smooth rich grays when you need them.
Smooth color and crisp
edges
Adaptive halftoning increases the edge sharpness of text and graphics while maintaining the
quality of area fills. Adaptive halftoning provides a solution to the requirement for smooth
color and crisp edges by locating and increasing the digital halftone frequency at edges.
Fast, closed-loop, smart
calibrations
Smart calibrations ensure superior print system stability and support industry-leading color
consistency whether you print 10 or 10,000 copies. Print uniform color every time to save
effort, toner, and paper.
HP ImageREt 4800
HP ImageREt 4800 yields smooth and continuous image quality, text sharpness, and line
clarity that rivals a commercial digital press when printing on HP media. It provides the best
color print quality without changing driver settings or making trade-offs between print quality
and performance. HP ImageREt 4800 provides color quality through a multi-layering printing
process. This process precisely controls color by combining up to four colors within a single
dot and by varying the amount of toner in a given area. As a result, HP ImageREt 4800
creates millions of smooth colors. You see high-resolution print quality automatically at full
printing speed, using only the standard memory.
23
Color matching
The process of matching printer output color to your computer screen is quite complex because
printers and computer monitors use different methods of producing color. Monitors display colors
by light pixels using an RGB (red, green, blue) color process, but printers print colors using a
CMYK (cyan, magenta, yellow, and black) process.
Several factors can influence your ability to match printed colors to those on your monitor,
including:
•
•
•
•
•
•
•
•
•
•
•
Paper type
Printer colorants (inks or toners, for example)
Printing process (inkjet, press, or laser technology, for example)
Overhead lighting
Personal differences in perception of color
Software applications
Printer drivers
PC operating system
Monitors
Video cards and drivers
Operating environment (humidity, for example)
Keep the above factors in mind when colors on your screen do not perfectly match your printed
colors.
HP color samples
The HP Color LaserJet 9500mfp offers great color printing as soon as the device is set up. Your
MFP provides a combination of automatic color features to generate excellent color results for the
general office user. Setting color options to automatic will typically produce the best possible print
quality for color documents.
However, for the more experienced professional who wants sophisticated color tools, your printer
provides carefully designed and tested color tables to offer smooth, accurate color rendition of all
printable colors.
HP Color Samples for RGB or Color Samples for CMYK offer a method to obtain a desired color
from a specific printer. The images below illustrate the color samples documents:
HP Color LaserJet Printer
R 2 55 G 0
B 10
R 2 55 G 2 8
B 37
R 255 G 56
B 64
R 255 G 85
B 92
R 2 55 G 1 13 B 1 19
R 255 G 14 1 B 146
R 255 G 17 0 B 17 3
R 2 55 G 1 98 B 2 00
R 2 55 G 2 26 B 2 27
R 2 55 G 0
B0
R 2 50 G 2 4
B 24
R 246 G 48
B 48
R 242 G 72
B 72
R 2 38 G 9 7
B 97
R 234 G 12 1 B 121
R 230 G 14 5 B 14 5
R 2 26 G 1 70 B 1 70
R 2 22 G 1 94 B 1 94
R 2 55 G 0
B0
R 2 46 G 2 0
B 20
R 238 G 40
B 40
R 230 G 60
B 60
R 2 22 G 8 0
B 80
R 214 G 10 1 B 101
R 206 G 12 1 B 12 1
R 1 98 G 1 41 B 1 41
R 1 90 G 1 61 B 1 61
R 2 55 G 1 0
B0
R 2 42 G 2 5
B 16
R 230 G 40
B 32
R 218 G 55
B 48
R 2 06 G 7 0
B 64
R 194 G 85
B 80
R 182 G 10 0 B 97
R 1 70 G 1 15 B 1 13
R 1 57 G 1 30 B 1 29
R 2 55 G 2 1
B0
R 2 38 G 3 1
B 12
R 222 G 40
B 24
R 206 G 50
B 36
R 1 90 G 6 0
B 48
R 174 G 70
B 60
R 157 G 79
B 72
R 1 41 G 8 9
B 85
R 1 25 G 9 9
B 97
R 2 55 G 3 1
B0
R 2 34 G 3 6
B8
R 214 G 40
B 16
R 194 G 45
B 24
R 1 74 G 5 0
B 32
R 153 G 54
B 40
R 133 G 59
B 48
R 1 13 G 6 3
B 56
R 93
G 68
B 64
R 2 55 G 4 2
B0
R 2 30 G 4 1
B4
R 206 G 41
B8
R 182 G 40
B 12
R 1 57 G 3 9
B 16
R 133 G 39
B 20
R 109 G 38
B 24
R 84
G 37
B 28
R 60
G 37
B 32
R 2 55 G 5 3
B0
R 2 26 G 4 7
B0
R 198 G 41
B0
R 170 G 35
B0
R 1 41 G 2 9
B0
R 113 G 23
B 0
R 85
B0
R 56
G 11
B0
R 28
G5
Color samples for RGB
Sel ect the col or sample that is the cl osest match to the desi red col or. Use the sample’ s RGB val ue in your appl ication to
descri be the object you wi sh to match. Col orsmay vary dependent upon paper type and the software appli cation used. For
more details on how to use the Color Samples f or RGB, pl ease visit:
//www.hp.com/support.
Wähl en Sie das Farbmuster aus, das der gewünschten Farbe am besten entspricht. Beschreiben Sie in der Anwendung mithi lfe
des RGB?Wertes desMusters das Objekt, dem entsprochen werden sol l. Farben können je nach Papi ertyp und verwendeter
Sof twareanwendung leicht abwei chen. Um weitere Einzel heiten zur Besti mmung des RGB?Wertes anhand v on Farbmustern
zu erhalten, besuchen Sie bitte: //www.hp.com/support.
Sél ectionnez l’ échantil lon de couleur le plus proche de l a couleur souhaitée. Utili sez la v al eur RVB de l’ échantill on dans
votre application pour décri re l’ objet à appari er. L es couleurspeuvent v arier en f onction du type de papier et de
l’appl ication utili sés. Pour plusde détails sur l’util i sation d’ échantil lons de couleur RVB, veui llez visiter le si te :
Sel eccione la muestra de col or que más se aproxime al col or deseado. Uti lice el val or de RGB de la muestra de la aplicaci ón
con el fin de describi r el obj eto para el que desea buscar una coi ncidencia. Los colores pueden variar dependiendo del tipo
de papel y la aplicaci ón de software utilizados. Para obtener más i nf ormación sobre el uso de muestrasde color para RGB,
visite la sigui ente pági na: //www.hp.com/support.
Sel ezionare il campi one di colore il pi ù simil e possibile al colore desiderato. Nel l ’appl icazione utilizzare il val ore RGB
del campi one per descrivere il colore desiderato. I colori possono variare a seconda del tipo di carta e del l’ applicazi one
software util i zzata. Per ulteriori informazioni sul l’ uti lizzo di campioni di colori per RGB , visi tare i l sito:
1/20
11/20
2/20
12/20
3/20
13/20
4/20
14/20
5/20
15/20
6/20
16/20
7/20
17/20
8/20
18/20
9/20
19/20
10/20
20/20
HP Color LaserJet Printer
G 17
B0
4/20
Figure 2. HP LaserJet color samples cover sheets
HP Color Samples for RGB or Color Samples for CMYK can be printed either directly from the
printer or by printing a special PDF. The samples printed on your printer with the paper type, toner,
24
and consumables you plan to use will provide the best example of what a given color value will
look like when printed. This is most useful in the case of logos and other spot colors.
RGB colors
Standard sRGB is a world-wide color standard originally developed by HP and Microsoft® as a
common color language for monitors, input devices (scanners and digital cameras), and output
devices (printers and plotters). It is the default color space used for HP products, Microsoft
operating systems, the World Wide Web, and most office software sold today.
The latest versions of Adobe® PhotoShop, Microsoft Office, and many other applications use sRGB
to communicate color. Most importantly, as the default color space in Microsoft operating systems,
sRGB has gained broad adoption as a means to exchange color information between applications
and devices using a common definition that ensures typical users will experience greatly improved
color matching. The sRGB standard improves the ability to match colors between the printer, the PC
monitor, and other input devices (scanners and digital cameras) automatically, without the need to
become a color expert.
The HP Color Samples for RGB contains a cover sheet, 19 pages of RGB samples, and a page with
the Microsoft Office Basic Colors. The coversheet contains a brief description and a legend
showing the scaled contents of the following pages. The 19 RGB sample pages are ordered by
hue: magenta, red, orange, etc. Within a page hue, saturation, and brightness are varied,
providing a wide range of colors to select from. The last page contains the Microsoft Office Basic
Colors arranged in a similar fashion to the color menu in a Microsoft Office application like Word
or PowerPoint.
CMYK colors
CMYK are the inks used by a printing press. The process is often called four-color printing. CMYK
data files are typically used by and originate from graphic arts (printing and publishing)
environments. The printer will accept CMYK colors through the PS printer driver. The printer colorrendering of CMYK is designed to provide rich, saturated colors for text and graphics. HP Color
Samples of CMYK are similar to the RGB except the last page, 20/20, has simple color ramps of
primary and secondary colors, as illustrated on the previous page.
Swatch book color matching
The process for matching printer output to preprinted swatch books and standard color references
is complex. In general, you can obtain a reasonably good match to a swatch book if the inks used
to create the swatch book are cyan, magenta, yellow, and black and if the recommended media is
used. These are usually referred to as process color swatch books.
Some swatch books are created from spot colors. Spot colors are specially created colorants. Many
of these spot colors are outside of the gamut of the MFP. Most spot color swatch books have
companion process swatch books that provide CMYK approximations to the spot color.
Many process swatch books will have a note on what process standards were used to print the
swatch book. In most cases, they will be Default, SWOP, Euroscale, DIC (Dainippon Ink and
Chemical), or Device. To get optimal color matching to the process swatch book, select the
corresponding ink emulation from the MFP menu.
PANTONE®* color matching
PANTONE®* has multiple color matching systems. PANTONE®* Matching System is very popular
and uses solid inks to generate a wide range of color hues and tints. Go to http://www.hp.com/
for details on how to use PANTONE®* Matching System with this MFP.
25
Automatic calibrations
The HP Color LaserJet 9500mfp automatically calibrates and cleans to maintain the highest level of
print quality. Automatic calibrations include Maximum Density, Halftone Adjustment, and Color
Plane Registration. For Maximum Density and Halftone Adjustment, calibration adjusts the product
to a nominal state. This desired state is the result of characterizing many products over product life
in different environmental conditions. Color Plane Registration sets several parameters based on
print registration errors.
Users may also request calibration via the MFP’s control panel using QUICK CALIBRATE NOW via
the control panel menu (MENUS ¬ CONFIGURE DEVICE ¬ PRINT QUALITY ¬ QUICK CALIBRATE
NOW).
The MFP incorporates a new feature to skip calibration when appropriate. For example, if the
printer is powered off and on quickly (within 20 seconds) then calibration is not needed and will
be skipped. This allows the printer to be available approximately one minute faster. In addition, for
most calibrations and cleanings, the printer will not interrupt a print job but will wait until the job is
complete. If it is necessary to interrupt a print job because it is long (1,000 pages or more), the
printer will pause for the length of time it takes to complete the calibration or cleaning and then
resume printing.
Evaluation
Creating samples
First, you will develop a group of sample documents that represent what the end-user will
produce on the MFP. This is the best method for determining if a product is suited to your
environment. Most print quality files or print samples included with a product have been
optimized for that product and may not reflect the type of output you will receive.
When evaluating print quality, your samples should include multiple documents and file types,
each created in applications that are commonly used in your environment. The samples should
have different elements (text, graphics, and photographic images) and should vary in
complexity. You may want to use the samples you created for evaluating performance on page
17. Follow the guidelines below for testing text, graphics, and images.
Text documents—Common applications: MS Word, WordPerfect.
•
Test multiple font types, such as: Times Roman, Helvetica, and Courier.
•
Test different font sizes, from small (4 point) to large (36 point) fonts.
•
Test on each supported media type (paper, transparency, glossy, etc.).
•
Test in portrait and landscape modes.
Graphics—Common applications: MS PowerPoint, CorelDRAW, and MS Excel.
•
Print pie charts and bar graphs.
•
Print presentations with solid backgrounds and graduated backgrounds with clipart.
•
Test on each supported media type (plain paper, transparency, glossy, etc.).
•
Test in portrait and landscape modes.
•
Test line art. (Print vertical, horizontal, diagonal, and curved lines.)
Images—Common applications: MS Word, MS Excel, MS PowerPoint, MS Publisher, Adobe
PhotoShop, Adobe PageMaker®, and CorelDRAW.
26
•
Test multiple images and types, using more than one application.
•
Test images with dark and light detail areas.
Test plain and photo-quality paper.
•
Four kinds of documents that could be produced in-house are described below:
Print file
Mackerson Tools and Devices
All figures are quoted in millions. For the years ended 31 December.
Operating Overheads
FY1992
Fixed Assets
Amortization on land/bldg
Amortization on renovation
Depreciation on office equipment
Total
Premises
Rent paid
Office cleaning
Others
Total
FY1994
FY1995
FY1996
FY1997
FY1998
FY1999
FY2000
FY2001
2,185
2,728
890
5,803
2,428
3,031
989
6,447
2,698
3,368
1,098
7,164
2,997
3,742
1,221
7,960
3,330
4,158
1,356
8,844
3,700
4,620
1,507
9,827
4,112
5,133
1,674
10,919
4,568
5,703
1,860
12,132
5,076
6,337
2,067
13,480
8,774
3,769
540
13,083
9,749
4,188
600
14,536
10,832
4,653
666
16,151
12,035
5,170
740
17,946
13,372
5,745
823
19,940
22,287
6,383
914
29,585
24,764
7,092
1,016
32,872
27,515
7,880
1,129
36,524
39,308
8,756
1,254
49,318
420
567
217
1,204
466
630
241
1,337
518
700
268
1,486
576
778
297
1,651
959
864
330
2,154
1,066
960
367
2,394
1,332
1,067
408
2,808
1,480
1,186
453
3,119
1,558
1,318
504
3,379
1,731
1,464
560
3,755
Administration Cost
Printing & Stationery
Postage
Others
Total
Grand Total
FY1993
1,967
2,455
801
5,222
7,896
3,392
486
11,774
Repair & Maintenance
Office equipment
Air conditioner
AlarmSystem/Fire Fighting
Total
1,192
1,230
398
2,821
1,325
1,367
442
3,134
2,208
1,519
491
4,218
2,454
1,687
546
4,687
2,726
1,875
607
5,208
3,408
2,083
674
6,165
3,786
2,315
749
6,850
4,207
2,572
832
7,611
4,675
2,858
925
8,457
5,194
3,175
1,028
9,397
21,021
23,357
26,688
29,653
33,268
37,343
49,069
54,521
60,493
75,949
Description
Application
Output
Recommended HP media
Presentation with
images, graphs,
and text
Microsoft Excel or
PowerPoint
Color and
Black
A4/Letter – HP Soft Gloss Laser
paper, HP High Gloss Laser paper,
HP Premium Choice LaserJet paper
Memos, letters,
and other office
documents
Microsoft Word
Color and
Black
A4/Letter – HP Soft Gloss Laser
HP Premium Choice LaserJet paper
Brochure
Adobe PhotoShop
or PageMaker
Color and
black, saddlestitched
A4/Letter - HP Premium Choice
LaserJet paper
A3/11 by 17 – HP Soft Gloss Laser
Poster
Adobe PhotoShop
CorelDRAW
Color and
Black
A3/11 by 17 - HP Premium Choice
LaserJet paper
Selected graphs
Total Fixed Assets Expense
Total Premises Expense
15,000
60,000
Depreciation on office equipment
Amortization on renovation
12,500
50,000
Actual
Amortization on land/bldg
Projected
40,000
10,000
30,000
7,500
20,000
5,000
10,000
FY2000
FY2001
FY2001
FY1999
FY2000
FY1998
FY1999
FY1997
FY1998
FY1996
FY1997
FY1995
FY1996
FY1994
FY1995
FY1993
FY1994
FY1992
FY1993
-
FY1992
2,500
Printing samples
Follow these guidelines for printing sample documents:
•
When evaluating more than one product’s print quality, it is crucial that you make a fair
comparison between products. Print the same files on all products, using the same or
equivalent settings and the recommended media. Use the same operating system and
software application and be sure to test comparable printer drivers. (Each of these
components interacts with the printing process and can affect print quality.)
•
Use more than one software application to make sure software/driver conflicts are not
affecting print quality.
•
For most products, paper quality and type can dramatically affect print quality. However, the
MFP provides excellent results on both plain paper and specialty media. In comparing the
printouts of different products, you may want to evaluate how the MFP prints on different
types of media. Refer to “Appendix B—Technical specifications” on page 43 for
recommended media types.
•
Plain papers vary among brands and the regions in which they are manufactured. Some
plain papers have a preferred print side. You should also take into account storage
conditions as well as how the papers handle toner.
•
Temperature and humidity should be kept constant for each product tested. These factors
may affect toner-media interactions and can have an impact on final print quality.
Viewing samples
Ideally, print quality should be evaluated under a mix of fluorescent and incandescent lighting.
Print quality should not be evaluated too close to windows, since natural light changes
27
dramatically with variations in weather and time of day.
In addition, the color of the surrounding can significantly affect quality perception. White
surroundings may call undue attention to the color of the media. Medium or light gray is usually
the best choice for the area surrounding where the sample documents will be evaluated.
Individuals may perceive quality differently. HP suggests that you have several people evaluate
your sample documents, in the same environment, with a consistent light source. Have them vote
on the samples that they like by listing them in order from the best to the worst. Allow each
person to rate the samples independently and then record the results. Also, have each person
establish a cut line for acceptable quality for the end-user environment.
Note
This process is referred to as psychometric testing and should be performed on all of the
sample documents that you are using to evaluate text, graphics, and image quality.
Evaluating print quality
When you evaluate the overall quality of an output, avoid magnification. Under magnification,
insignificant differences become huge. However, a detailed inspection is still necessary, and
when doing this, look for the following characteristics:
Text print quality —
•
Text should be dark, not faded.
•
Text should be solid black, without hollow spots.
•
Edges should be crisp and smooth, not jagged, or with stair-stepping.
•
Portrait and landscape text should have the same print quality.
•
Toner should not blur or bleed.
Graphics quality —
•
Edges of colored shapes and graphics should be well-formed and smooth.
•
Solid color fills should be uniform.
•
Check for banding. There should be no bands across graphics.
•
Areas of solid black should not bleed into areas of solid colors.
•
Areas of solid toner should not wick into the paper fibers.
Image quality —
•
Images should be clear and sharp.
•
Check for banding. There should be no bands/lines across images.
•
Look for graininess or visibility of dots.
•
Skin tones should look natural.
•
Images should look natural and realistic.
Evaluating document durability and usability
After you have finished evaluating the print quality of your samples, evaluate the documents’
durability and usability. Test the following:
28
•
Can the printed output be fed through a copier without being damaged?
•
Will the printed output fade or smear with moisture?
•
Can the printed output be easily scratched, melted, or otherwise damaged?
•
Is the printed output durable? Can it be folded?
Total cost of ownership
High performer delivers return on investment
A successful product has to offer more than just superior performance and outstanding print quality.
The office documents black-and-white and color documents your company uses daily, as well as
any marketing material, can be expensive to produce. Print too many marketing collateral pieces
and you have to destroy the excess when a change makes them obsolete. Print too few and you
will need to reprint a small quantity at a higher cost per unit. For general office printing, the cost of
printing black-and-white pages with your color printer is also important. For many businesses, the
total cost of ownership (TCO) is a critical part of the purchasing decision. TCO takes into account
everything from the initial investment to support and maintenance costs to the hard costs of
supplies.
Re-engineer your workflow
The HP Color LaserJet 9500mfp enables customers to rethink their communication processes and
distribute digital paperwork around the corner or around the world. Doing so can dramatically cut
printing and paper expenses.
Reducing manual processes not only enables content to be available sooner and processes to be
initiated faster, but also cuts down on the costs of physically handling and distributing information.
Storing content electronically conserves floor space and money that would have been spent on
physical storage. The optional HP DSS 4.0 streamlines your document workflow by incorporating
paper documents into business processes to improve efficiency and productivity and to save
money.
Simplify and reduce costs
A number of elements designed into the HP Color LaserJet 9500mfp contribute to significant cost
savings over time:
•
By supporting one device rather than four, you can reduce costs by managing fewer supplies
and minimizing storage requirements and service interruptions.
•
Use less floor space—the full complement of individual products would use more floor space.
•
Use less power—Sleep mode enables you to conserve energy by maintaining a lower fuser
temperature during periods of MFP inactivity.
•
Multiple paper handling options and a low-maintenance design reduce the need to interact
with the product and keep your office productive.
•
The familiar HP interface is preferred by most office users and requires very little training.
29
Affordable color
Purchase price is not the only factor to consider when buying a color MFP. Over the life of the MFP,
intangible costs such as user productivity, reliability, and consistent print quality can really add up.
When you choose a color printer, compare the cost-per-color-page data and make sure it reflects
the quality setting you use most (e.g., normal mode instead of glossy mode). HP supplies minimize
costs in the following ways:
•
If you print high-coverage documents, the separate print cartridges and image drums ensure
that you do not throw supplies away before their time. In addition, you perform maintenance
less often with up to 25,000-page12 print cartridges and up to 40,000-page13 image drums.
•
Multiple paper-handling options reduce the need to load paper and keep your office
productive. The simple paper path design results in fewer and easier interactions with the MFP.
•
Supplies status indicators appear on the control panel.
•
A supplies status page (which can be printed from the control panel) includes information about
the supplies that are installed in the MFP, the estimated number of pages that remain for each
supply, and the number of pages that have been printed with each supply that is currently
installed. The page also includes ordering and recycling information. If the MFP detects a nonHP supply, the supply information will not be listed. Instead, a warning message appears in the
section for the specified supply, and a warranty warning appears on the second supplies status
page.
•
A usage page (which can be printed from the control panel) lists the media sizes and types that
have been printed, number of pages printed, and information about the percentage of page
coverage that has been used for each toner color over the life of the MFP.
Saves time and resources
The HP Embedded Web Server and HP Web Jetadmin save time and resources: receive email
status/service alerts, perform remote diagnostics, take advantage of automated supplies ordering,
and integrate e-services into your business model. HP Web Jetadmin offers one management utility
for all network peripherals. Using one management utility simplifies device management and
improves uptime. Managing, monitoring, and troubleshooting could not be simpler. For more
information, refer to “Appendix A—Productivity tools and services”on page 37.
Worry-free printing
The printer comes standard with a one-year, next-day, onsite warranty, with free phone support
included during the first year.
The biggest contributor to user productivity is the reliability of HP equipment, support, and service.
Instead of experiencing frustration and downtime while waiting for printer repair, users get their
work done!
12
Based on approximately 5% black-and-white and 20% color coverage. Usage conditions and print patterns can cause
results to vary.
13
Usage conditions and print patterns can cause results to vary.
30
Evaluation
Total cost of ownership is more than just purchase price and cost-per-page. To calculate the true
TCO, consider the following factors:
•
Initial purchase price, including enough memory to print complex documents at the highest
print quality mode, a high-capacity paper tray, finishing options, and any other accessories
or upgrade packages needed.
Note
To ensure accurate comparisons between manufacturers, be sure to compare street
prices (or what customers actually pay) instead of list prices.
•
Opportunity costs of outsourcing vs. in-house printing of high-value marketing documents.
•
User productivity costs. (How easy is it to learn to use the MFP? How easy is it to print your
documents correctly?)
•
Warranty and service costs. The base warranty with the length and type of service should be
considered.
•
Management costs. (When the MFP is down, no one can print, and projects cannot be
completed. Are printer errors typically user errors that can be resolved easily or do they
require a service call?)
•
Special media costs. (Does the MFP require special media? Can recycled media be used?)
•
Print supplies and other supplies costs. (What does it cost, in both expense and downtime, to
replace supplies?)
•
Cost-per-page (or supplies costs):
It is difficult for end-users to calculate the cost-per-page due to many variables. Therefore,
most manufacturers provide a cost-per-page calculation based on 5% coverage on letter-size
pages. When assessing cost-per-page, keep the following in mind:
•
Make sure the cost-per-page associated with a product’s print sample represents that
sample. Some manufacturers may quote the cost of printing in a draft mode when the
sample they give you is printed in their best mode, which requires more toner.
•
Make sure all the supplies are included in the cost-per-page calculation and not hidden
as service items. Also, remember that supplies used during routine cleaning and warmup cycles directly affect cost and are not always included in the supplies yields.
•
Watch for other hidden costs, such as unusable output, which wastes toner and media.
31
Reliability
Take advantage of HP reliability and support
The HP Color LaserJet 9500mfp sets the standard for industry reliability, providing a worry-free
document management solution. And if you ever need service and support, HP Customer Care is
one of the best. By being certain of a maximum uptime, you’ll boost productivity and end
frustration.
Effortless legacy printing
Printing compatibility is an essential part of reducing costs and maintaining productivity.
HP’s printing software ensures that legacy jobs still print accurately. And because a networked
HP Color LaserJet 9500mfp can be supported and managed using your HP Web Jetadmin
software, it provides an ideal complement to your existing HP printing infrastructure. (For more
information, see “HP Web Jetadmin” on page 41.)
Reliability matters
•
The HP Color LaserJet 9500mfp has HP’s legendary reliability and ruggedness. With a duty
cycle of up to 200,000 pages per month, this device is built to stand up to the demands of
today’s fast-paced business environment and keeps intervention rates low.
•
HP conducts extensive testing, printing millions of test pages with a variety of applications and
file types, in multiple environments, with different media types.
•
The product comes standard with a one-year, next-day, onsite warranty.
Highest possible customer rating for service and reliability
Hewlett-Packard is the only vendor to receive an A rating on service and reliability 12 years in a
row from PC Magazine's annual reader survey, leading the pack with the highest percentage of
repeat customers.
Excellent support with HP Customer Care
HP Customer Care includes all of HP support programs and technologies, keeping commercial
customers, small businesses, and individual consumers up and running. HP Customer Care offers
full-service support through a broad range of services, including setup and installation, warranty
upgrades, troubleshooting tools, repair and exchange services, phone and Web support, software
updates, and self-maintenance services.
The HP Customer Care web site (http://www.hp.com/go/support) provides customers with free,
one-stop access to technical support for more than 600 HP products, including personal computers,
32
printers, and imaging products. HP Customer Care call centers also provide technical support from
numerous call centers worldwide.
Evaluation
At HP, we typically test multiple printers in various environmental conditions to evaluate engine
reliability. We run the MFPs to engine life and record the supplies’ life, jam rate, and misfeed
rate.
This kind of extensive, long-term testing is beyond the limits of most companies’ resources;
however, it is possible to estimate their product’s engine reliability. One option is to compare
other manufacturers’ duty-cycle ratings, base warranty (make sure it is at least one-year), and
three-year warranty costs. When comparing the HP Color LaserJet 9500mfp with products from
other manufacturers, consider the following:
•
What is the MFP’s duty cycle?
•
Does the MFP perform consistently under various environmental conditions?
•
After a few thousand pages, is the print quality the same as it was out of the box?
•
How easy is it to maintain and calibrate the MFP?
•
When connected to a network, does the MFP print correctly every time?
•
Are there paper jams or other failures during your evaluation?
33
Services and solutions
Solutions built to match your printing and imaging environment
HP Pay per use for Imaging and Printing provides a comprehensive solution for all of your imaging
and printing requirements. Whether your business is large or small, HP offers a cost-effective way
to consolidate, integrate, and manage your devices. This is particularly important since imaging
and printing can consume up to three percent of a company’s revenue.14
Until now there has been no unified way for organizations to partner with one vendor that could
support all of their imaging and printing requirements. That’s why the HP Pay per use for Imaging
and Printing program is the ideal solution for businesses of any size that want an affordable
solution and demand more from their devices more accountability, more agility, and a better return
on IT.
With HP Pay per use for Imaging and Printing, you will streamline your device management and
reduce your overall total cost of ownership (TCO). You’ll enjoy improved printer performance,
increased employee productivity, and predictable printing expenses, along with the unsurpassed
quality of HP devices and services.
HP Pay per use for Imaging and Printing provides a flexible portfolio of imaging and printing
solutions that can be tailored to fit any organization. The portfolio ranges from a simple Base
Solution program, which includes flexible payment options, hardware, service, support, and
supplies, to comprehensive Expanded Solutions that build on a Base Solution by providing
additional service options that meet specific needs. To learn more, contact your local HP sales
representative or visit our Web site at: www.hp.com/hps/printer/pr_payperuse.html
Base Solution
Select your choice of flexible payment, hardware, service, support, and supplies options. Together,
the features available in the Base Solution will enable you to effectively manage your imaging and
printing environment regardless of workgroup size or device quantity.
•
Flexible payment options: include level pay (pay for what you use), base plus click, and costper-page.
•
Hardware: As the market leader in imaging and printing technologies, HP provides industryleading devices, both HP and non-HP, to meet the needs of your general office and copy
centers. Hardware solutions include MFPs, color and monochrome HP LaserJet printers, HP
Business Inkjet printers, your existing base of devices, and multiple imaging and printing
vendor products.
•
Supplies replenishment: HP printing supplies are specifically designed for HP devices to ensure
that they work together seamlessly. This means you not only get high-quality HP printing but
14
34
James Lundy, Rightsizing Output Fleets: the Hidden Gold Mine. March 2001.
also save money and lengthen the life of your device. That’s because the superior engineering
of HP supplies means you’ll avoid unnecessary paper jams, device downtime, and costly
repairs, which saves time and money. Place orders on the phone, online, or let your devices
initiate toner reordering.
•
Service and support options: HP provides genuine HP parts to help you maintain your imaging
and printing devices. For onsite hardware maintenance, you have a choice of 4-hour or nextbusiness-day onsite support provided by HP technical experts. HP also offers maintenance kit
replacement services and oversees the proper disposal of your used HP toner for the life of the
toner contract. Optional services include product and network installation and training. HP has
been ranked #1 in service and support by CRN and has received an “A” rating from PC
Magazine for the past 12 years running.15
Expanded Solutions
Once you have selected the Base Solution options, you can build an even more comprehensive
solution with Expanded Solutions. Select from a wide variety of optional services, including
assessment and design, infrastructure management, education options, and deployment services.
As a result, devices are always functioning and available, so company employees and IT
specialists can focus on doing their jobs rather than fixing printers. This all-inclusive, proactive
approach means customers can achieve better technology utilization, increased workflow
productivity, and a lower TCO.
•
Assessment and design: HP will assess your existing output and specific print technology
requirements, develop an output strategy, and design an optimized print architecture.
•
Infrastructure management: HP provides trained personnel onsite at client locations to manage
all aspects of your imaging and printing requirements. This includes a continuum of services
starting at basic office fleet management and extending all the way up the imaging and
printing value chain.
•
Education: HP delivers customer education in three formats: instructor-led onsite (customizable
to meet customer needs), instructor-led online, or self-paced online. The training covers basic
device functionality and uses Flash animations, interactive exercises, and a Q&A session with
the instructor. HP also offers introductory courses on HP Web Jetadmin and color fundamentals.
Advanced options include the advanced HP Web Jetadmin series, which focuses on planning
and implementation, device management, discovery and performance, and security. For more
information on training offered by HP, visit: http://education.hp.com/mfp/
•
Deployment: To verify that your project is done on time, choose from a wide variety of
deployment options, from assessment through implementation. Select hardware or network
installation, project management, or remote monitoring. These options provide you with the
peace of mind of having your implementation managed and monitored by experts.
15
PC Magazine, Cade Metz, “Service and Reliability,” and Bill Howard, “Printers.” July 10, 2003
35
Evaluation
When evaluating the services and solutions for an MFP, consider the following:
36
•
Is the service plan offered flexible to meet any changing business needs you may have?
•
Can you add or remove services? Can you make changes mid-contract?
•
Can you purchase service and support without hardware (or the reverse)?
•
Is delivery and installation included?
•
Can you include any existing devices?
A—Productivity tools and services
HP LaserJet productivity tools and services provide convenient access to device information,
settings, and support, and are available for the life of your product—even after the warranty
expires. They include the following:
•
•
HP Web Jetadmin
•
HP Instant Support
•
HP SureSupply
The HP Embedded Web Server provides a universal interface to the device that anyone with a
network-connected PC and a standard Web browser can easily access. It requires no special
software to install or configure. The HP Embedded Web Server allows you to display status
information, change settings, and manage the MFP from your computer.
The HP Embedded Web Server requires a connection to the network via an HP Jetdirect print
server, which comes standard with the MFP. To use the HP Embedded Web Server, you need the
following:
•
A TCP/IP-based network
•
A Web browser installed on your computer; either Microsoft Internet Explorer 6.0 or later or
Netscape Navigator 6.2 or later
Note
You can gain access to the HP Embedded Web Server from any operating system that
supports the TCP/IP protocol and a Web browser. Parallel cable connections and IPXbased network connections are not supported. You cannot view the HP Embedded Web
Server pages from outside a firewall.
You do not have to have Internet access to open and use the HP Embedded Web Server.
For more information, see the HP Embedded Web Server User Guide located on the CD
included with the product.
Using the HP Embedded Web Server
When the MFP is connected to the network, the HP Embedded Web Server is automatically
available. You may access the HP Embedded Web Server from Windows 98 and later. The HP
Embedded Web Server allows you to view device and network status and to manage printing
functions from your computer instead of from the control panel. Below are examples of what you
can do using the HP Embedded Web Server:
•
View device status information
•
Set the type of paper loaded in each tray
•
Determine the remaining life on all supplies and order new supplies online via the Internet
•
View and change tray configurations
•
View and change the control panel menu configuration
•
View and print internal pages
•
Receive notification of MFP and supplies events
•
View and change network configuration
37
Accessing the HP Embedded Web Server
You can access the HP Embedded Web Server in the following ways:
•
From a Web browser
In a supported Web browser on your computer, type the IP address assigned to the device. For
example, if the device’s IP address is 123.456.789.123, you would type
“http://123.456.789.123” into your Web browser’s Address or Go to field. (The device IP
address is listed on the Jetdirect Configuration page.)
Note
After you access the HP Embedded Web Server, you can bookmark it in your browser so
that you can return to it quickly in the future.
The HP Embedded Web Server has the following sections:
38
•
Information tab
•
Settings tab
•
Networking tab
Information tab
The Information tab provides access to the following pages:
Device Status
Displays the MFP status and shows the remaining life of HP supplies in percentages.
The page also shows the type and size of print media configured to each tray. To alter
device settings, click Change Settings.
Configuration Page
Shows the information found on the MFP configuration page.
Supplies Status
Shows the life remaining of HP supplies in percentages. This page also provides
supplies part numbers. To order new supplies, click Order Supplies in the Other Links
area on the left side of the window. To visit any Web site, you must have Internet
access.
Event Log
Lists all MFP events and errors.
Usage Page
Summarizes the number of pages the MFP has printed, grouped by size and type.
Device Information
Displays the MFP network name, address, and model information. To alter these
entries, click Device Information from the Settings tab.
Control Panel
Shows an image of the text currently appearing on the control panel display.
Settings tab
The Settings tab allows you to configure the device from your computer. It can be protected by a
password. Always consult with the printer administrator before changing settings.
The Settings tab contains the following pages:
Configure Device
Configure all MFP settings from this page. This page contains the traditional menus
found on MFPs using a control panel display. These menus include Information, Paper
Handling, and Configure Device.
Email
Use this page in conjunction with the Alerts page to set up incoming and outgoing
email, as well as to set email alerts.
Alerts
Set up this page to receive email alerts for various device and supplies events. Alerts
may also be sent to a URL.
Security
Set a password that must be entered to gain access to the Settings and Networking
tabs. Enable and disable certain features of the Embedded Web Server.
Other Links
Add or customize a link to another Web site to be displayed in the Other Links area on
all HP Embedded Web Server pages. The following links always appear in the Other
Links area: HP Instant Support, Order Supplies, and Product Support.
Device Information
Name the MFP and assign an asset number to it. Enter the name and email address for
the primary contact who will receive information about the MFP.
Language
Determine the language in which to display the HP Embedded Web Server information.
Date and time
Configure the MFP to retrieve the date and time from a network server at regular
intervals.
39
Networking tab
The Networking tab allows network administrators to control network-related settings for the MFP
when it is connected to an IP-based network. This tab will not appear if the MFP is directly
connected to a computer, or if the MFP is connected to a network using anything other than an HP
Jetdirect print server.
Other links
This section contains links that connect you to the Internet to order supplies or obtain product
support. You must have Internet access to use any of these links. If you use a dial-up connection and
did not connect when you first opened the HP Embedded Web Server, you must connect before
you can visit these sites. Connecting may require that you close the HP Embedded Web Server and
reopen it.
40
HP Instant Support
Connects you to the HP Web site to help you find solutions. This service analyzes your
device error log and configuration information to provide diagnostic and support
information specific to your product.
Order Supplies
Connects you to the HP Web site where you can order genuine HP supplies.
Product Support
Connects to the support site for the HP Color LaserJet 9500mfp. Then, you can search for
help regarding specific issues.
HP Web Jetadmin
HP Web Jetadmin is a simple, Web-based peripheral management utility for remotely installing,
configuring, and managing a wide variety of HP and non-HP network peripherals. With advanced
security features, you can be assured that HP Web Jetadmin and your network-connected
peripherals are well protected. HP Web Jetadmin increases business productivity by helping you
manage supplies, proactively address potential printing problems, configure peripheral drivers,
and update firmware. Best of all, HP Web Jetadmin provides all of the peripheral management
capabilities you need in one easy-to-use Web browser interface.
Note
HP Web Jetadmin is not included with the printer installation software but a free version
can be downloaded from the HP Web site at www.hp.com/go/webjetadmin.
Remote management
•
Install and manage peripherals easily. Through a standard Web browser, you can configure
devices, conduct remote diagnostics, update firmware, and organize devices into groups.
•
Navigate quickly and easily. The tree-structured layout is easy to use thanks to an intuitive,
task-oriented interface.
•
Take advantage of complete management. Expandable functionality via optional plug-ins
allows all printing needs to be easily managed. Firmware can be installed, configured, and
updated simultaneously for all supported devices within a list or group.
•
Employ time-saving autogrouping features. Autogrouping allows administrators to have newly
discovered devices automatically placed into a group based on filter criteria.
Proactive management
•
Solve problems preemptively. Management of HP and other standards-compliant printers
allows you to solve potential problems before they impact user productivity.
•
Automatically email printer alerts and real-time status reports. Configure which devices to
monitor, the content of the message, and who receives the notification.
•
Protect your investment. The intelligent update feature lets you download the latest device
plug-ins, language packs, or application plug-ins without requalifying or reinstalling HP Web
Jetadmin.
Advanced security
•
Relax with secure network settings. HP Web Jetadmin supports Secure Socket Layer (SSL) and
Simple Network Management Protocol (SNMP) v 3.0 for even greater security.
•
Rely on simple, cost-effective administration with Windows NT user authentication. System
administrators can associate each user’s NT Domain account with a profile on the HP Web
Jetadmin server.
Usage tracking
Using the new report generation plug-in for HP Web Jetadmin you can:
•
•
•
•
Track all device use, including pages printed, pages copied, pages scanned,
color/monochrome pages printed, letter/tabloid pages printed, and many other details.
Track total printing assets and changes to your product population.
Track toner and other consumables use.
Track error log history and trends.
41
•
Generate standard automatic reports, or customize your own to view or automatically email on
a regular schedule.
HP Instant Support Professional Edition
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools that
analyzes your HP product data as well as your Microsoft Windows operating system to provide
automated solutions online. Working with information collected by the HP Embedded Web Server,
HP ISPE delivers custom-tailored solutions to your printing issues and includes access to Windowsrelated functions, such as driver update checks and the ability to troubleshoot your complete
HP desktop and peripherals environment.
HP expert help online
HP ISPE’s Active Chat allows you to get personalized Web-based help from an HP support expert
on demand. Simply submit a question or a description of your problem. Your recent history, system
configuration, and the actions you have already taken are securely encrypted and, upon your
approval, automatically forwarded to HP. An HP support expert will work to resolve your problem
through a real-time chat session.
Knowledge at your fingertips
The HP ISPE knowledge database enables you to quickly find answers to your questions. Submit a
query, and a powerful search engine responds with the information you need.
HP SureSupply
HP SureSupply lets you conveniently and easily order supplies over the Internet. Enabled by
HP Smart printing technology,16 SureSupply helps you track and manage supplies usage, and
provides alerts when supplies should be reordered or replaced. With just a few clicks, access
cartridge information, pricing, and purchasing options that best meet your needs—either from the
reseller of your choice or from HP. (Program availability varies by region.)
16
42
Using genuine HP supplies ensures availability of all HP printing features.
B—Technical specifications
Print17 and copy18
speed
Up to 24 ppm (letter and A4), color and monochrome
Fax speed
Up to 33.6 kbps
Digital sending19
speed
Up to 18.9 ppm
First page out
Approximately 20 seconds
Processor
533 MHz microprocessor
Memory
512 MB SDRAM
20 GB hard disk
1 CompactFlash slot open
Duty cycle
Up to 200,000 pages-per-month maximum duty cycle (letter and A4)
Expected average monthly print volume: 6,000 pages
Connectivity
Bi-directional IEEE 1284-compliant parallel interface
HP Jetdirect 620n Fast Ethernet internal print server
Copy connect card (EIO)
FIH (foreign interface harness) connector
HP JetLink connector
USB 1.1 port
RJ11 connector (to the external fax line)
802.11b wireless through USB port (optional)
Bluetooth wireless through USB or parallel port (optional)
Printer language
HP PCL 6, HP PCL 5c, and HP postscript level 3 emulation
Automatically switches between PS and PCL languages and will receive HP JetSend
communications
Interprets PDF files directly (direct PDF printing)
Resolution
600 by 600 dpi (printing and scanning) with HP ImageREt 4800
300 by 300 dpi (copying), 600 by 300 maximum
300 by 300 dpi (fax)
Paper handling
(input)
Four input sources with a total capacity of 3,100 sheets
Tray 1: 100-sheet multipurpose tray
Trays 2 and 3: universal 500-sheet input trays
Tray 4 (High-Capacity Input): 2,000-sheet input tray (letter/A4 only)
Paper handling
(output)
Choose one of the following:
8-bin mailbox
3,000-sheet stacker
17
Calibrations will happen and will slow overall printing.
With media already placed in the ADF or on the glass, time is measured from when the copy button is pressed to when
the page exits the left output slot. Paper is from default HCI tray, tray 4. Measurements are made without a High Capacity
Output (HCO) device. The HCOs can stack pages at engine speed.
19
Scan-to-email is embedded; analog fax is standard. Scan-to-printers, FTP sites, network folders, and digital fax services
are optional with the purchase of HP Digital Sending Software 4.0. Software is server-based; a server is required.
18
43
Media sizes
Tray 1: 98 by 191 mm/3.9 by 7.5 inches (minimum), 306 by 470 mm/12.1 by 18.5
inches (maximum)
Trays 2 and 3: 148 by 210 mm/5.8 by 8.3 inches (minimum), 297 by 432 mm/11.7
by 17 inches (maximum)
Tray 4: 216 by 279 mm/8.5 by 11 inches (letter) and 210 by 297 mm/8.3 by 11.7
inches (A4) ONLY
Maximum print
area
297.5 by 461.5 mm (11.7 by 18.2 inches)
Maximum media
weight
Tray 1: 64 to 220 g/m2 (17 to 58 lb)
Trays 2, 3, and 4: 64 to 200 g/m2 (17 to 53 lb)
Duplex: 64 to 200 g/m2 (17 to 53 lb/20 lb bond)
Media types
Paper (plain, letterhead, preprinted, heavy, glossy, HP High Gloss Laser paper, non-HP
heavy glossy, bond, recycled, tough, prepunched, color, light), envelopes, card stock,
transparencies, and labels designed for laser printers
Control panel
Three light-emitting device (LED) indicator lights, 10-key numeric pad, graphical control
panel with four lines of text that displays both text and animated graphics
Font capabilities
80 scalable TrueType fonts built-in
Digital sending file
formats
PDF, JPG, TIF, MTIF
Environmental
ranges
Recommended operating temperature: 20 to 26° C (68 to 79° F)
Storage temperature: 0 to 35° C (32 to 95° F)
Recommended humidity: 20 to 50 percent relative humidity (RH)
Nonoperating humidity: 5 to 95 percent relative humidity (RH)
Acoustics
Power emissions: Active: 7.3 dBA printing/copying
Standby: 5.6 dBA printing/copying
Pressure emissions bystander, active: 55 dBA printing/copying
Pressure emissions bystander, standby: 37 dBA printing/copying
Power requirements
Varies according to region
Source: input voltage 100 to127 VAC (+/-10%), 220 to 240 VAC (+/-10%)
Frequency: 50/60 Hz (+/- 2 Hz)
Power
consumption20
Printing: 820 watts
Copying: 910 watts
Standby: 275 watts
Low power (Sleep 1): 125 watts
PowerSave (Sleep 2): 55 watts
Off: 1.4 watts
Dimensions
(w by d by h)
Measurements listed include output and input devices attached, all trays closed, and
scanner lid closed.
1598 by 835 by 1219 mm (62.9 by 32.9 by 48 in)
Weight
The weight listed here does not include print supplies or an output device. MFP weight
will vary by output device.
130 kg (287 lb)
20
44
Power reported is highest values measured for color and monochrome printing/copying using all standard voltages.
Network operating
systems
Via HP Jetdirect print servers: Microsoft Windows 98, Me, NT 4.0, 2000, XP, XP 64Bit, Server 2003; Apple Mac OS 8.6 and later; Novell NetWare 3.2, 4.2, 5.x, 6.x;
Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x,
2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix
MetaFrame; Windows Terminal Services
Network protocols
Via HP Jetdirect print servers: TCP/IP (IP Direct Mode, LPD, FTP, IPP), IPX/SPX, DLC/LLC,
AppleTalk, Auto-IP, Apple Rendezvous compatible, NDS, Bindery, NCP, Telnet, SLP,
IGMP, BOOTP/DHCP, WINS, SNMP (v 1, 2c, 3), HTTP
Client operating
systems
Compatible with Microsoft Windows 95, 98, NT 4.0, Me, 2000; IBM OS/2 version
3.0 or greater (Web); Mac OS 7.5 or greater; Linux (Web)
Product
certifications
(varies according to
region)
UL and cUL listed to UL 1950/CSA 950; complies with IEC 950/EN 60950; meets
Class A limits for FCC Part 15 and CISPR 22; product CDRH-certified Class 1 Laser
Product (safe for office/EDP use); Euro Symbol (ready)
Warranty
One-year, next-day, onsite warranty; free phone support included during the first year
45
C—Accessories and supplies
Use accessories and supplies specifically designed for the MFP to ensure optimal performance. To
order the MFP accessories and supplies listed here, go to the HP Web site at
http://www.hp.com/ghp/buyonline.html. If you don’t have access to the Internet, contact your
qualified HP dealer, or call HP at (800) 613-2222 (U.S.).
Paper handling accessories
HP
HP
HP
HP
HP
Supplies
HP 5,000 staple refill
HP 5,000 staple cartridge
Black print cartridge
Cyan print cartridge
Yellow print cartridge
Magenta print cartridge
Black image drum
Cyan image drum
Yellow image drum
Magenta image drum
Image cleaning kit
Image transfer kit
Image fuser kit (110/220v)
C8091A
C8092A
C8550A
C8551A
C8552A
C8553A
C8560A
C8561A
C8562A
C8563A
C8554A
C8555A
C8556A
HP Jetdirect print servers
HP Jetdirect 625n Gigabit Ethernet internal print server (EIO)
HP Jetdirect en3700 Fast Ethernet external print server (USB
port)
HP Jetdirect 300x Fast Ethernet external print server (parallel
port)
J7960A
HP Jetdirect ew2400 external Fast Ethernet wired and 802.11g
wireless print server (USB port)
HP Jetdirect 680n 802.11b wireless EIO internal print server
HP Jetdirect 380x 802.11b external wireless print server (USB
1.1 port)
HP bt1300 Bluetooth wireless printer adapter (for USB or
parallel)
J7951A
Cables
IEEE 1284 parallel, 2 meter
IEEE 1284 parallel, 3 meter
C2950A
C2951A
Software
HP Digital Sending Software, version 4.0—The entry-level
member of a family of server-based software products that
enables paper documents to be incorporated into electronic
business processes at the touch of a button. Digitized
information can be sent quickly and securely to network folders,
printers, and fax services, improving productivity, and reducing
the costs of sharing and storing information.
T196AA
HP AutoStore—The premium member of a family of serverbased software products streamlines business processes. Use
HP AutoStore to route to multiple document management
applications as well as network folders, printers, and fax
services. The software comes standard with routing to
Microsoft® SharePoint Portal Server (version 2003), Microsoft
Exchange, and Lotus Notes for easy integration into existing
management systems.
T1943AA
HP High Gloss Laser Paper, letter, 200-sheet
Q2419A
HP wireless connectivity
accessories
Media
46
8-bin mailbox
3,000-sheet stacker
Multifunction finisher
High capacity input tray
Q5693A
C8084A
C8085A
C8088A
Q1891A
J7942A
J3263A
J6058A
J6061A
J6072A
Appendix C—Accessories and supplies
Media
C—Accessories and supplies
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
High Gloss Laser Paper, tabloid, 200-sheet
Premium Choice Laser Jet Paper, letter, 500-sheet
Color Laser Paper, letter, 500-sheet
LaserJet Paper, letter 500-sheet
LaserJet Paper, legal 500-sheet
Premium Cover Paper, letter, 100-sheet
Office Recycled Paper, letter, 500-sheet
Office Recycled Paper, legal, 500-sheet
Soft Gloss Laser Paper, letter, 200-sheet
LaserJet Tough Paper, letter, 50-sheet
Color LaserJet Transparencies, letter, 50-sheet
Q2420A
HPU1132
HPL285R
HPJ1124
HPJ1424
Q2413A
HPE1120
HPE1420
C4179A
Q2415A
Q1298A
C2934A
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
HP
High Gloss Laser Paper, letter, 200-sheet
High Gloss Laser Paper, tabloid, 200-sheet
Premium Choice Laser Jet Paper, letter, 500-sheet
Color Laser Paper, letter, 500-sheet
LaserJet Paper, letter 500-sheet
LaserJet Paper, legal 500-sheet
Premium Cover Paper, letter, 100-sheet
Office Recycled Paper, letter, 500-sheet
Office Recycled Paper, legal, 500-sheet
LaserJet Tough Paper, letter, 50-sheet
Color LaserJet Transparencies, letter, 50-sheet
Q2419A
Q2420A
HPU1132
HPL285R
HPJ1124
HPJ1424
Q2413A
HPE1120
HPE1420
C4179A
Q2415A
Q1298A
C2934A
47
Acrobat®, Adobe®, Adobe PhotoScript® and PostScript® are trademarks of
Adobe Systems Incorporated. Corel® is a trademark or registered trademark
of Corel Corporation and Corel Corporation Limited. HP-UX® Release 10.20
and later and HP-UX Release 11.00 and later (in both 32- and 64-bit
configurations) on all HP 9500 computers are Open Group UNIX 95 branded
products. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft®,
NT Windows®, and Windows® are US registered trademarks of Microsoft
Corporation. Pantone®* is Pantone, Inc.’s check-standard trademark for
color. UNIX® is a registered trademark of The Open Group. Energy Star® is
a U.S. registered service mark of the United States Environmental Protection
Agency. HP and the invent signature are trademarks of the Hewlett-Packard
Company. All other brand and product names mentioned are trademarks or
registered trademarks of their respective companies.
The information contained in this document is subject to change without
notice. Hewlett-Packard makes no warranty of any kind with respect to this
information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect,
incidental, consequential, or other damage alleged in connection with the
furnishing or use of this information.
©Copyright Hewlett-Packard Company, 2004. All Rights Reserved.
Reproduction, adaptation, or translation without prior written permission is
prohibited, except as allowed under the copyright laws.
For more information visit our Web site at www.hp.com

HP Color LaserJet 9500mfp Reviewer/Evaluator`s Guide

Transcription

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