Part 3: Analytical Report, 3.2 Radio
Transcription
Part 3: Analytical Report, 3.2 Radio
Part 3: Analytical Report, 3.2 Radio 1 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) This report contains technical and methodological description of the survey covering media consumption and consumer perceptions in Kyrgyzstan. This comprehensive survey was implemented by MVector Consulting Agency with financial and consulting support of USAID and KRCBI’s IRG. All materials are presented as per the methodological order. M-Vector Research and Consulting Company 720064, Bishkek, Kyrgyzstan 42A Akhunbaev St., 2nd floor Phone: +996 312 510829; 511815 Cell: +996 772 515111 Web: www.m-vector.com All copyrights belong to USAID and IRG. Unauthorized copying and distribution is prosecuted under the local legislation. Bishkek, 2013. All rights reserved. Part 3: Analytical Report, 3.2 Radio Contents: 3.2.1 Radio Reach ................................................................................................................................ 4 3.2.2 Radio Broadcasting Quality and Accessibility Barriers ......................................................... 7 3.2.3 Radio Station Popularity Rating and Audience Loyalty ......................................................... 9 3.2.4 Radio station reach and market share ...................................................................................14 3.2.5 Daily Radio Station and Broadcasting Ratings.....................................................................25 3 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) 3.2.1 Radio Reach In a dynamic modern-day society, information represents the highest value commodity. It serves as a progress driver to science and industry, while ordinary men see information management as a manner of existence. With the variety of sources being so vast, every person may choose to draw information from the most suitable ones. Not only watch we TV, but also read newspapers, magazines, listen to the radio, and browse the Internet. For the time being, TV retains clear leadership stance, dominating by a substantive margin the Kyrgyz media-market. At the same time, not to be disregarded some television aspects and bottlenecks, as pricey TV sets, low quality and limited coverage in the remote country corners, and lack of time. Those who found drawbacks above relevant switch to other information sources. In particular, radio sets are highly affordable and elderly population used to those better. The radio is becoming indispensable for the most active population that is reluctant to burn time watching TV. Unlike the later, radio does not bound you to staring at one point and delivers fresh information while a person is heading to the office or school, or enjoying a cafe during lunch hours. Who are they, active radio listenership? To further explore the radio audience, it is worth taking a look at basic radio listenership indicators. This survey assessed the radio reach through different prisms. The indicator in question means the ratio of the total number of individuals preselected against a specific attribute (e.g. place of abode) to the number of individuals listening to the radio (in a particular region). Radio reach values for Jalal-Abad, Naryn, Talas, Osh and Issyk-Kul regions are quite close, implying 30 to 40% of the population there listens to the radio. Radio reach of Chui region (67.7%) with the largest selection of 25 stations drastically contrasts to Batken region (6.9% and 9 stations only). As per previous studies, the majority of people residing in the central region is prevailed by urban and economically potent population. Given the lack of time, those naturally carve preferences to radio, as opposed to TV. This is partially confirmed by a below data on radio reach disaggregated by urban and rural areas and city of Bishkek. 0% 10% 20% 30% 40% Kyrgyzstan 50% 60% 70% 44,1% Urban 51,4% Rural 39,9% Bishkek city 71,1% Osh city 22,9% Chui region 67,7% Talas region 35,4% Issyk-Kul region Batken region Jalalabad region 80% 30,6% 6,9% 39,3% Osh region 35,3% Naryn region 35,5% Fig. 3.2.1.1. Radio Reach Disaggregated by Regions The overall radio reach within the age groups is quite high and exceeds 40%, except for those over 55 years old (Figure 3.2.1.2). Radio reach is broadly represented by three age Part 3: Analytical Report, 3.2 Radio groups: young people in the age 18 to 24, adults from 24 to 35, and middle age people from 35 to 44 years. The Russian speaking population is the most active radio audience as compared to other language groups. This is attributed to high availability of radio stations broadcasting in Russian (Figure 3.2.1.2). 0% 10% 20% 30% 40% 14-17 50% 60% 40,2% 18-24 46,8% 25-34 47,1% 35-44 48,8% 45-54 42,1% over 55 33,8% Kyrgyz 45,1% Uzbek 26,2% Russian 56,0% Fig. 3.2.1.2 Radio Reach Disaggregated by Age and Native Language Consideration of the age and sex composition of radio reach provides that the bulk of audience, namely 65.5%, is represented by the 18-44 y.o. listenership (Figure 3.2.1.3). The gender distribution for the same age listenership is similar (Figure 3.2.1.4). 11,3% 9,9% 13,4% 23,0% 19,6% 22,9% 14-17 18-24 25-34 35-44 45-54 55 и старше Fig. 3.2.1.3. Radio Reach Disaggregated by Age Groups Having reviewed the gender composition of the audience disaggregated by region, a one may observed a slight outnumber of male audience in all regions except for Chui and Naryn, where men and women are represented equally. The number of male listeners in Jalalabad region exceeds female audience twofold. 5 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) Males 9,2% Females 10,7% 9,8% 12,9% 13,7% 13,2% 23,0% 23,1% 17,0% 21,7% 23,1% 22,6% Fig 3.2.1.4. Radio Reach Disaggregated by Age and Gender Part 3: Analytical Report, 3.2 Radio 3.2.2 Radio Broadcasting Quality and Accessibility Barriers Explanation of the ranging radio reach across the regions requires a review of the existing regional impediments to radio listening. The survey reveals that half of the population in the country may not listen to the radio in desired hours due to time shortages. This is the most commonly attributed reason in other regions too. Every 3rd resident of Talas region faces this problem. This may be explained by the fact that ¾ of the population practicing agriculture, which is dominant income generator in the given area. It also requires extensive outdoor works, even within winter months when the farmers are released of croprelated activities and focus on livestock. The problem of poor radio reception is called the 2nd largest by respondents of Osh and Jalal-Abad regions. It is so common that being cited by 20% of the country’s population. The pressing problem of Bishkek respondents remains interrupted power supply. A note here is that 94% of respondents mentioned this reside in private houses. This quite a high rate (26.1% in Bishkek) may be rendered an explanation. The period of this survey coincided with December 2012, when "KyrgyzGas" cut gas supply to certain districts leaving major residential parts of the city uncovered. The resulting massive abuse of electric power supply led to consumption spikes and congested networks. City distribution utility could not manage blackouts and had to implement scheduled outages. Issyk-Kul region Batken region 66,9 75,7 48,6 61,1 No power supply Can’t afford buying a radio set I am sometimes not allowed to listen to radio at house Expensive batteries, hard to get, etc. No radio set in close vicinity to me Quality of radio reception is poor 26,1 2,8 7,5 7,9 43,5 22,9 58,5 52,7 19,5 12,1 6,6 13,4 3,2 15,0 3,5 6,2 1,4 4,2 23,9 8,0 33,5 0,9 10,9 2,5 11,8 8,7 1,7 11,7 1,0 2,9 3,4 6,4 Don’t know/No answer Total Total Talas region 65,5 Naryn region Chui region 61,7 Osh region Osh No time to listen What is the barrier for radio listening? Jalalabad region Bishkek Table 3.2.2.1 Radio Reach Barriers Disaggregated by Regions, % 12,0 9,8 16,2 8,1 2,7 0,8 1,5 1,9 2,5 52,5 36,1 0,8 100 100 100 100 100 100 100 100 14,5 20,6 5,5 0,5 100 100 Product quality is the key selection criteria for the consumer. Accordingly, the quality of the radio broadcasting conditions the popularity of a particular radio station. The radio interferences, signal loss and a low quality output may be due to a poor quality radio set, but mostly, the problem lays with radio stations. The respondents rated the quality of broadcasting by Top 15 radio stations using the 5-point scale where 1 is very poor and 5 - 7 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) excellent. 5 4,9 4,8 4,7 4,6 4,5 4,4 4,3 4,2 4,1 4 5,0 4,8 4,6 4,6 4,5 4,5 4,5 4,4 4,3 4,3 4,5 Record Radio OK Russkoe Radio Asia Yumor FM Avtoradio Hit FM Kyrgyz Radiosu Retro FM Tumar Min Kiyal Birinchi radio/Azattik El FM Europa Plus Kyrgyzstan Obondoru 4,1 4,3 Vodiy Sadosi/Echo Dolini 4,2 4,2 3.2.2.1. Average Broadcasting Rating for the TOP 15 Kyrgyzstan Radio Stations The table below brings quality assessment of the same broadcast stations by regions. Respondents from Talas region rated these radio stations highest. The lowest radio broadcasting quality rating was given to Bishkek city. Tumar Radio Station received the highest rating in Issyk-Kul region, Europa Plus was also strongly evaluated by the Issyk-Kul and Naryn listnerships. Kyrgyzstan Obondoru 3,3 4,2 4,6 4,7 4,6 Europa Plus 3,2 4,2 4,6 4,5 4,3 El FM Naryn region 4,4 4,7 4,5 4,4 4,7 5,0 4,0 4,4 4,3 4,4 4,4 4,1 4,5 4,6 4,6 4,5 4,6 4,5 Tumar 4,6 4,1 4,6 4,8 5,0 Retro FM 3,1 4,3 4,8 Kyrgyz Radiosu 2,7 4,4 4,7 4,6 Hit FM 3,2 4,2 Avtoradio 3,1 3,9 4,9 4,4 Yumor FM Russkoe radio Asia Radio OK 3,4 5,0 3,5 5,0 Radio Record 3,1 4,4 4,6 Min Kiyal Vodiy Sadosi/Echo dolini Osh region 4,4 4,3 5,0 Jalalabad region 4,2 3,5 Birinchi Radio/Azattik Batken region Issyk-Kul region Talas region Chui region Osh Radio station Bishkek Table 3.2.2.2 Average Broadcasting Quality Rating for the TOP-15 Kyrgyzstan Radio Stations Disaggregated by Region 4,0 4,3 4,2 4,4 4,5 3,9 4,6 3,7 2,5 4,1 5,0 3,9 4,5 Part 3: Analytical Report, 3.2 Radio 3.2.3 Radio Station Popularity Rating and Audience Loyalty In further, the survey will try to address the question about how many people recognize a particular radio station. It is no secret that the station’s name is a brand that generates certain associations among the audience. The extent of its popularity may be identified by asking people a simple question: "What radio stations do you know?" Collected answers may be categorized into three general types. The first type of answers should be credited apparently to efforts of the marketing team. Respondents may not even listen to the stations, but keep hearing about its brand all the time. The name of the brand will primarily be associated with the that particular radio station in Kyrgyzstan. The other answers, given without short hints, fall under the spontaneous awareness type. Finally, the prompted awareness, focused on identifying the most popular radio stations in the list of less familiar radio stations. Kyrgyzstan Obondoru holds a clear advantage among radio stations in terms of spontaneous awareness. Also worthw paying attention tois Avtoradio station, which spontaneous and prompted awareness has been identical. Meanwhile, Almaz, Record and Birinchi Radio have higher prompted awareness rates. 0,0 10,0 El FM Almaz Next Vodiy Sadosi/Echo Dolini Birnichi Radio Record First mentioned 22,3 4,0 27,2 16,6 14,4 3,3 21,0 21,3 3,2 20,7 17,8 3,2 14,9 13,5 2,9 1,5 44,3 22,7 15,9 4,8 Min Kiyal 60,0 38,4 20,7 8,2 Birinchi Radio/Azattik News Kyrgyz Radiosu 50,0 60,6 27,0 12,1 Tumar Hit FM 40,0 18,8 14,6 Europa Plus Autoradio 30,0 26,3 Kyrgyzstan Obondoru Retro FM 20,0 7,4 13,9 8,2 11,0 1,4 3,6 4,4 1,4 4,5 1,8 1,2 5,4 6,6 1,2 3,5 4,5 Spontaneous awareness Prompted awareness Fig. 3.2.3.1. TOPp-15 Most Popular Kyrgyzstan Radio Stations 9 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) Having aggregated the data on all the types of awareness, the survey indicates the following: the average awareness of Kyrgyzstan Obondoru across regions amounts to 82%, with the awareness rate of 87.4% in the South and 86.1% - in the North. Thus, Kyrgyzstan Obondoru has a quite even coverage over the country, as may be assumed by figures in the table below. More than 50% of reach are aware of Europa Plus station, with highest popularity observed in the Chui region and Bishkek City. A similar situation is with Hit FM?, except that its awareness gap with other regions is much higher. Further on, the report will elaborate on the reasons to that. Almaz radio station catches attention with rather low awareness rates in all regions, with Naryn’s (92.9% being an exception. Awarness of Vodiy Sadosi \ Echo Dolini trend can easily be interpreted. Given its articulate focus on the Uzbek content, it becomes obvious why the station is the scores high recognition in Osh, Batken and Jalalabad regions with the highest density of Uzbeks. Bishkek Osh Chui region Talas region Issyk-Kul region Batken region Jalalabad region Osh region Naryn region Table 3.2.3.1 TOP - 15 Most Famous Kyrgyzstan Radio Stations In Kyrgyzstan Disaggregated by Region Kyrgyzstan Obondoru 53,3% 74,1% 88,8% 89,1% 79,6% 74,8% 92,1% 95,3% 86,9% Europa Plus 89,7% 71,8% 84,7% 62,9% 57,5% 64,8% 55,6% 47,1% 49,1% Tumar 55,7% 54,5% 79,6% 28,2% 46,5% 37,9% 54,8% 56,6% 36,7% Birinchi Radio/Azattik News 23,0% 51,1% 31,2% 73,9% 75,5% 86,8% 54,3% 29,9% 58,4% Min Kiyal 35,6% 14,5% 67,0% 59,1% 47,9% 79,7% 57,2% 43,3% 39,3% Retro FM 64,4% 3,5% 29,7% 31,8% 16,4% 32,1% 21,2% 0,9% Avtoradio 64,5% 6,3% 62,1% 32,3% 35,8% 63,1% 14,7% 8,6% 47,1% Hit FM 70,5% 1,7% 61,9% 6,6% 9,0% 18,5% 1,2% 0,8% Kyrgyz Radiosu 61,3% 55,1% 56,0% 37,5% 17,2% 62,0% 1,1% 40,0% 56,4% 51,8% 3,7% 30,7% 10,3% 11,9% 92,9% 14,0% 4,2% 1,5% 46,7% 11,4% 20,3% 7,1% 6,4% 11,6% Radio station 24,1% 14,8% 18,6% El FM 1,9% 53,7% 6,4% Almaz 7,1% 35,4% 35,1% 11,5% Next 1,6% 13,4% 41,5% Vodiy Sadosi/ Echo dolini 0,5% 12,4% 1,1% Birinchi Radio 8,6% 19,3% 15,2% Radio Record 18,8% 44,9% 10,6% 12,0% 11,8% Should descriptive attributes such as "Favorite" and "Most Frequently Listened" be applied to the same station? The respondents were asked to select a station answering each of these definitions. Comparison of results for each station by region will identify region leaders in terms of the listening, learn about the development opportunities, provided that the percentage share of "Favorite" is significantly higher than the "Most Frequently Listened" share, and to assess market share loss risks of stations with percentage shares being reverse to those indicated above. Part 3: Analytical Report, 3.2 Radio Kyrgyzstan Obondoru is a listening champion in 6 out of the 9 regions surveyed, namely, in 6 out of the 7 regions. Europa Plus is a leading station in Bishkek City, meanwhile El FM has the highest rating in Osh City. Kyrgyzstan Obondoru has a large space for growth in Talas and Naryn regions, where the number of people who listen to it was less than the number of those who liked it. This may be explained by some barriers to listening, which had been reviewed earlier. Talas and Issyk-Kul remain risky regions for Radio Azattyk, as the gap between listenership and those who enjoy it is high enough to speculate on the possibility of diluting market share. Osh Chui region Talas region Issyk-Kul region Batken region Jalalabad region Osh region Naryn region Total: Most often 7,0 17,9 33,9 31,2 19,7 8,3 45,2 49,3 29,4 28,9 Favorite 8,3 42,7 49,3 35,1 28,1 Criteria Bishkek Table 3.2.3.2 TOP - 15 Most Listened and Favorite Radio Stations Radio station Kyrgyzstan Obondoru Europa Plus Birinchi Radio/Azattik Min Kiyal Tumar Retro FM 6,3 19,3 30,3 40,6 21,0 Most often 25,2 14,6 12,6 3,2 14,9 7,8 6,9 2,0 13,8 Favorite 26,7 14,6 11,9 3,2 12,0 7,8 5,7 2,0 13,7 Most often 2,6 10,9 1,5 18,6 14,1 21,3 11,0 11,7 12,4 7,1 Favorite 1,7 8,6 1,0 14,1 9,6 21,3 11,0 11,7 15,2 6,4 Most often 2,4 9,9 5,5 2,4 55,5 11,2 5,9 Favorite 1,1 8,1 2,4 2,4 55,5 11,9 5,1 Most often 8,6 14,2 8,9 4,1 3,1 2,1 3,4 5,6 Favorite 6,7 16,5 6,3 4,1 3,1 2,1 1,5 4,5 Most often 14,6 3,5 3,0 0,7 5,1 Favorite 14,9 5,4 2,4 0,7 5,6 Most often El FM Hit FM Kyrgyz Radiosu Avtoradio Vodiy Sadosi/ Echo dolini Radio Record Sanjira Radio Artek FM Yumor FM 19,9 10,0 12,0 4,0 19,9 11,3 13,2 4,5 Favorite 0,4 Most often 9,4 Favorite 8,3 Most often 1,2 1,7 Favorite 1,2 1,7 Most often 4,0 Favorite 2,5 3,2 2,6 4,3 0,5 3,8 1,9 3,6 5,3 6,2 2,3 21,9 2,2 5,3 7,4 2,3 17,5 2,0 3,0 2,0 2,6 1,5 2,7 2,4 1,9 1,3 Most often 8,1 1,4 5,7 1,3 Favorite 8,1 1,4 5,7 1,3 Most often 3,8 0,5 Favorite 1,8 0,5 Most often 0,6 1,0 4,3 4,8 15,0 Favorite 0,6 1,0 7,5 3,6 15,0 1,2 0,6 1,1 2,9 1,1 1,7 1,3 Most often 18,6 1,1 Favorite 20,2 1,1 Most often 2,1 0,9 Favorite 1,7 1,4 1,1 1,0 0,8 11 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) - region leader 31,2 35,1 -development potential 14,1 -risk of losing rating Kyrgyzstan is being an example of a multi-ethnic country, and in some regions the mixture of culturesmakes population speak a few languages. At the same time, there are also mono-ethnic regions, and the issue of language, therefore, is quite important More than 80% of the population across the country listens to the radio in Kyrgyz. This value could have been even higher (over 90%), but the overall picture is affected by Bishkek, where the Russian language is currently twice as popular in terms of broadcasting and listening, and Chui region, but in part only, because the Kyrgyz language has been prevalent there. Broadcasting exclusively in Russian brought a rather high popularity to Hit FM and Europa Plus in these two regions. Osh region yielded equal distribution between radio listening in Russian and Uzbek (17% per language), while Kyrgyz holds almost full coverage of the region. Bishkek city 90,8 Bishkek city 100 ,0 100 ,0 90, 0 90, 0 Naryn region 80, 0 47,8 Osh city Naryn region 70, 0 60, 0 60, 0 50, 0 50, 0 40, 0 40, 0 Osh region 97,6 20, 0 17,0 Jalalabad region Batken region Kyrgyz 16,5 30, 0 Chui region 87,0 10, 0 0,0 15,4 44,2 80, 0 70, 0 30, 0 Osh city 67,7 Talas region 60,5 Issyk-Kul region Russian Osh region 84,4 20, 0 10, 0 34,2 Jalalabad region Batken region Uzbek Fig. 3.2.3.2. Current Listening Languageby Region Chui region 65,8 29,2 0,0 Kyrgyz Talas region Issyk-Kul region 85,1 Russian Uzbek Fig. 3.2.3.3. Preferred Listening Language by region Let us also compare data on the current and preferred language of listening. This information will contribute to better understanding the need for swapping the content language at the station level (or, at least, a portion of programs) or leaving the language untouched. In Bishkek and Chui Region, the current availability of stations broadcasting in Russian is in excess (90.8% vs. 67.7% sufficient in Bishkek city alone). A similar situation develops around Kyrgyz broadcasters in Issyk-Kul, Osh and Jalalabad regions, and Osh City. Part 3: Analytical Report, 3.2 Radio Key Section Findings Radio is popular among 41.1% of the population and occupies third place in the media rating. On average, share of radio reach across all regions is 36%. In the central regions (Chui and Bishkek City)the reach is higher as compared to other regions. In addition, radio listening is more common to urban residents: 71.1% of reach reside in cities, while 39.1% -in rural areas. The primary audience for this type of media is the population in the aged from 18 to 44 years old. The male and female reach groups are equally represented in Chui and Naryn regions. In Jalal-Abad region, the number of male listeners is twice as high compared to female listeners. As for the remaining regions, the male audience outweighs female by a small margin only. In comparison to other language audiences, the Russian speaking one constitutes the most active share of listeners. More than 50% of respondents cited lack of free time as an obstacle to listening to the radio. 94% of Bishkek respondents mentioned unreliable power supply as a barrier. One fifth of the respondents pointed at poor quality of broadcasting. The worst situation is in Bishkek, where the average result of the broadcasting quality assessment (based on a 5-point scale) does not exceed 3.5 points. Talas region boasts the highest quality of radio broadcasting countrywide. Kyrgyzstan Obondoru is the most recognizable station, as it is familiar to 82% of respondents. Europa Plus is known and listened by 50% of respondents. The Echo Dolini station is not popular in the northern regions of Kyrgyzstan, but it is quite recognizable in the South due to its strong emphasis on the Uzbek content. Almaz radio is also worth noting, as it is familiar to 92% of listeners in Naryn region. Kyrgyzstan Obondoru has some development opportunities in Talas and Naryn regions. Azattik is at risk of losing its share in Talas and Issyk-Kul regions. More than 80% of the country’ population listens to the radio in Kyrgyz. In all regions, except for Bishkek (where 90.8% of the audience listens to the radio in Russian), the reach prefers Kyrgyz for broadcasting purposes. 13 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) 3.2.4 Radio station reach and market share TV and Radio reach measurement indicators are similar in principle. the difference arises when it comes to the audience of radio stations, which is very specific in every case. First, the audience is increasingly mobile, since intensive movement during the day does limit access to the radio which usually available in transport (be that a personal car or public transport vehicle), shops, catering facilities, repair shops. This days people can even listen to the latest news while walking down a street or park using cell phones. Thus, the radio has become an omnipresent and continuous personal companion. Second,a a certain portion of reach comprises of people with high and very high incomes. A preference of a particular media source is made based on high availability of thereof, and lack of free time for watching TV news. Third, the listenership have demonstrated tangible loyalty n to one or two radio stations, which they listen to all the time. Air time is one of the most popular advertisement platforms and key revenue source of radio stations. The more popular a station is, the more effective placed advertisement becomes. That correlation also makes air time more expensive. From a marketing standpoint, the reach may ultimately be divided into two groups, i.e. those who sell and buy goods, services, and other. The first group always pursues the second in the attempt to achieve a widest coverage of potential customers. A close look to radio reach indicators will contribute to better understanding of what and when should be sold. Let us start with the daily reach, which is the average number of people listening to the radio every day. A list of Top 10 stations was compiled based on the number of people who listen to one or another radio station daily in 9 regions: Bishkek, Osh City and 7 regions of the Kyrgyz Republic. 1200 1000 981 800 600 541 400 333 261 247 242 200 171 140 137 137 0 Kyrgyzstan Obondoru Retro FM Birinchi Radio/Azattik Hit FM Kyrgyz Radiosu Fig. 3.2.4.1. TOP-10 Kyrgyzstan Radio Stations Daily Reach, thousands of people The following survey outcomes were obtained throughout the country: Kyrgyzstan Obondoru radio station takes the 1st place with a score of nearly a million daily reach (981,000 people) leaving the closest competitor far behind. Europa Plus radio station has over half a million of listeners and is placed second in in the top-10 ranking list. Retro FM holds the 3rd position, with almost 3 times less daily reach as compared to Kyrgyzstan Obondoru. Kyrgyz Radiosu and Record radio stations are completing the top-10 list sharing the 9th position and having daily reach of 137,000 listeners. Part 3: Analytical Report, 3.2 Radio Due to specific nature of such mass media it is crucial to measure not only the number of listeners, but also the frequency of listening as to describe the radio rating. Therefore, we introduce the "share" term implying the proportion of people who listen to particular radio station for a certain time at a fixed time during a day from the total number of listeners of all stations during this time. 19,9 24,6 3,4 3,5 3,5 13,5 4,3 6,1 8,4 6,1 Kyrgyzstan Obondoru El FM Hit FM Kyrgyz Radiosu 6,6 Europa Plus Birinchi radio/Azattik News Tumar Other Retro FM Min Kiyal Record Fig. 3.2.4.2. Kyrgyzstan Radio Stations Market Share, % Kyrgyzstan Obondoru radio has ¼ of the radio market in Kyrgyzstan. More than 13% of market share belongs to Europa Plus, meanwhile Birinchi Radio/Azattik, Min Kiyal and El FM radios occupy roughly equal shares, i.e. over 6%. Let’s analyze the data obtained for other regions and see what regions or cities primarily contributed to improvement of rating as for radio stations included in the country’s top ten list. 300 250 249 209 200 150 83 100 81 64 61 57 51 50 0 Retro FM Europa Plus Record Hit FM Autoradio Tumar Kyrgyzstan Obondoru Radio LW 41 Yumor FM 33 Mir Fig.3.2.4.3. TOP-10 Radio Stations Daily Reach, Bishkek city, thous. people Retro FM radio appeared to be a leader in daily reach size for Bishkek city with about 250,000 listeners. It is worth noting the huge gap between 1st and 10th place (Retro FM vs Mir) constituting 217,000 listeners. Seven of the five reviewed radio stations broadcast in Russian and only two in Kyrgyz, and the latter are not included in the Top 5. 15 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) About 23% of the Bishkek city audience listen to the Retro FM radio, meanwhile Europa plus has a slightly less daily reach (20.5%) (Fig.3.2.4.4). Record radio is positioned 3rd in this region. Three of the above radio stations make up over 50% of all radio listening in the of Bishkek city. That is quite likely, given the language preference of the Bishkek residents. TOP-5 radio stations have only Russian content. 10,3 2,9 23,1 4,2 4,9 5,5 20,5 5,7 6,7 7,9 8,3 Retro FM Europa Plus Record Hit FM Autoradio Tumar Kyrgyzstan Obondoru LW Yumor FM Mir Other Fig. 3.2.4.4. Radio Stations Market Share, Bishkek,% In contrast to the northern capital let’s consider indicators of the Osh city, with quite different language preferences. Our assumption is that radio stations broadcasting in Kyrgyz and Uzbek languages are going to occupy the leading positions in the list. 25 20 20 18 16 15 15 10 10 9 7 5 1 0 Kyrgyzstan Obondoru El FM Europa Plus Tumar Vodiy Sadosi/Echo dolini Birinchi radio/Azattik News Almaz-Yug Kyrgyz radiosu 1 1 Birinchi radio Hit FM Fig. 3.2.4.5. TOP-10 Radio Stations Daily Reach, Osh city, thous. people However, as it may be observed from the above chart, there is a dozen of radio stations broadcasting in three languages, meanwhile Echo dolini radio station, which broadcasts in Uzbek, is placed in the middle of the list. Europa Plus and Hit FM – the Russian content broadcasting radio stations – hold 3rd and 10th places correspondingly. Seven of the ten Part 3: Analytical Report, 3.2 Radio stations have the Kyrgyz content. Thus, Osh city population listens to the radio in 3 languages, while giving its preference to Kyrgyz language. 1,8 6,7 0,8 0,8 0,6 20,2 9,8 10,5 17,9 15,3 15,6 Kyrgyzstan Obondoru Echo Dolini Birinchi radio El FM Birinchi radio Azattik Hit FM Europa Plus Almaz-Yug Other Tumar Kyrgyz Radiosu Fig. 3.2.4.6. Radio Stations Market Share, Osh city,% Tumar, Europa Plus and El FM radios occupy approximately equal shares of the market in the Osh city and making up about half of its total reach (48.8%). Kyrgyzstan Obondoru radio stands ahead with 20.2%, leaving Echo dolini radio station behind. Going from region to region should take into account specific features of a particular area: religious and language structure, key employment areas, etc. It is worth mentioning that there are two regions with high share of Russian language broadcasting, namely Bishkek city and Chui region, where more than half of the audience prefer Russian-speaking radio stations. 140 120 119 119 100 75 80 69 60 52 47 40 32 26 17 20 0 10 Kyrgyzstan Obondoru Europa Plus Hit FM Min Kiyal Retro FM Record Tumar Next Russkoe radio Echo Asia Manasa/Manas Janirigi Fig. 3.2.4.7. TOP-10 Daily Reach, Chui region, thous. people 17 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) A leading position in this region is occupied by Kyrygyzstan Obondoru radio station broadcasting exclusively in Kyrgyz, and by Europa Plus radio, which is a leader in the Bishkek city. These two stations share a first place in terms of daily reach. Daily reach of both radio stations totals 119,000 people. However market share of Kyrgyzstan Obondoru slightly outweighs its closest competitor (19,6% against 18,4% of Europa Plus daily reach), meanwhile Min Kiyal radio is slightly behind Hit FM radio, namely by 1.2% of market share. 3,1 9,7 1,6 19,6 4,1 5,0 7,0 18,4 7,3 11,5 Kyrgyzstan Obondoru Min Kiyal Tumar Echo Manasa/Manas Janirigi 12,7 Europa Plus Record Next Other Hit FM Retro FM Russkoe radio Asia Fig. 3.2.4.8. Radio Stations Market Share, Chui region,% Now let’s review market share of dominates in this the top leaders in 35 what radio frequencies have the highest reach and occupy the largest radio stations in Talas region. Obviously the Kyrgyz language content region. Rarely mentioned Manas FM and Sanjira radio stations are among this area, the latter holds 2nd best position. 32 30 25 23 20 15 15 12 11 10 7 6 5 0 Kyrgyzstan Obondoru SanjiraBirinchi radio/Azattik News Birinchi radio Next Tumar Kyrgyz radiosu 4 4 Europa Plus Manas FM Fig. 3.2.4.9. TOP-10 Daily Reach, Talas region, thous. people 3 Retro FM Part 3: Analytical Report, 3.2 Radio 3,5 3,0 3,0 3,8 26,6 5,2 5,3 8,9 18,1 10,1 12,4 Kyrgyzstan Obondoru Sanjira Birinchi radio/Azattik News Birinchi radio Next Tumar Kyrgyz Radiosu Europa Plus Manas FM Retro Other Fig. 3.2.4.10. Radio Stations Market Share, Talas region 44.7% of the Talas radio market belongs to Kyrgyzstan Obondoru and Sanjira radios. As for Sanjira, it previously did not fall in the top ten, meanwhile is in second place in Talas. The next three radio stations in the top-10 list jointly have 31,4% (Birinchi Radio / Azattik news, Birinchi Radio, Next), the remaining share of 23.9% is accounted for the rest radio stations. Considering the performance of Issyk-Kul region, it should be noted that the major market share and the key radio audience belong to five radio stations: Artek FM, Kyrgyzstan Obondoru, Kyrgyz Radiosu, Europa Plus and Birinchi Radio / Azattik. 90 80 77 70 60 53 53 50 40 33 33 30 20 8 10 0 Artek FM Kyrgyzstan ObondoruKyrgyz radiosu 5 3 3 Europa Plus Birinchi radio/Azattik News Birinchi radio Volna Issik-Kulya Birinchi radio/Baldar FM Tumar 3 Min Kiyal Fig. 3.2.4.11. TOP-10 Daily Reach, Issyk-Kul region, thous. people The largest market share is taken by Artek FM radio, followed by Kyrgyzstan Obondoru and Kyrgyz raidiosu, and finally by Europa Plus and Birinchi Radio / Azattik with almost identical rates of 13.5 and 13% correspondingly. 19 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) 2,1 2,0 1,5 1,2 1,0 0,9 27,5 13,0 13,5 19,8 17,4 Artek FM Kyrgyzstan Obondoru Kyrgyz Radiosu Europa Plus Birinchi radio/Azattik News Birinchi radio Volna Issik-Kulya Tumar Birinchi radio/Балдар ФМ Min Kiyal Other Fig. 3.2.4.12. Radio Stations Market Share, Issyk-Kul region Let’s proceed to the next region - Batken. As to obtain reliable information it was decided to exclude stations with insufficient input data, thereby only four market players will be further reviewed: Min Kiyal, Sanjira, Kyrgyzstan Obondoru, Birinchi Radio/Azattik news. 450 421 400 350 300 250 200 150 100 50 0 Min Kiyal 15 13 Sanjira Kyrgyzstan Obondoru 4 Birinchi radio/Azattik News Fig. 3.2.4.13. TOP-10 Daily Reach, Batken region, thous. people Min Kiyal radio is an unbeatable leader in the Batken region, occupying 53.9% of the radio market in the region. Sanjira radio station stays behind it with a difference of 406,000 people (in terms of the daily reach) and with a market share twice less than Min Kiyal radio. The third-ranked Kyrgyzstan Obondoru radio accompanies Sanjira radio with a small gap as for both indicators. Birinchi Radio/Azattik with a small share of 5.1% is closing the top-4 radio stations and with a 4,000 daily reach. Part 3: Analytical Report, 3.2 Radio 5,1 19,6 53,9 21,3 Min Kiyal Sanjira Kyrgyzstan Obondoru Birinchi radio/Azattik News Fig. 3.2.4.14. Radio Stations Market Share, Batken region, thous. people There is an apparent leader in Jalalabad region - Kyrgyzstan Obondoru radio station simultaneously holding the leading position in the rest 4 regions: Osh city and Osh region (to be discussed below), Talas and Chui regions (where it shares the first place with Europa Plus radio). And even if it does not hold the first place, it is certainly in the top ten list. A huge gap with its competitors just additionally supports its leading position throughout Kyrgyzstan (Figure 3.2.4.1). The nearest rival, El FM radio station, is falling behind by the daily reach of 204,000 (Figure 3.2.4.15). Kyrgyzstan Obondoru radio station holds 40.5% of the radio station market in Jalalabad region, which is similar to the total share of the four following radio stations: Min Kiyal (11,7%), El FM (11,3%), Birinchi Radio / Azattik (8,7 %) and Europa Plus (8,3%). 350 300 288 250 200 150 84 100 83 61 57 34 50 0 Kyrgyzstan Obondoru El FM Min Kiyal Birinchi radio/Azattik News Europa Plus Kyrgyz radiosu 33 Retro FM 20 14 11 Autoradio Yumor FM Tumar Fig. 3.2.4.15. TOP-10 Daily Reach, Jalalabad region, thous. people 21 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) 4,8 3,0 1,9 1,5 3,0 5,2 40,5 8,3 8,7 11,3 11,7 Kyrgyzstan Obondoru Birinchi radio/Azattik News Retro FM Tumar Min Kiyal Europa Plus Autoradio Other El FM Kyrgyz Radiosu Yumor FM Fig. 3.2.4.16. Radio Stations Market Share, Jalalabad region, % As mentioned above, Kyrgyzstan Obondoru remains in first place in the Osh region with a daily reach of 335,000. Europa Plus and Birinchi Radio/Azattik share the third place with a daily reach of 67,000. It stands to mention the Uzbek broadcasting radio, Echo dolini, which is ranked 5th and having daily reach of 58,000. 400 350 335 300 250 200 165 150 100 67 67 58 50 0 Kyrgyzstan Obondoru El FM Europa Plus Birinchi radio/Azattik News Vodiy Sadosi/Echo dolini 35 Zaman 15 Min Kiyal 6 5 5 Echo Manasa/Manas Janirigi Tumar Kyrgyz radiosu /Тунку Белес Fig. 3.2.4.17. TOP-10 Daily Reach, Osh region, thous. people There is no doubt that Kyrgyzstan Obondoru radio station is superior to all other competitors with the closest El FM radio having this indicator half as great. Part 3: Analytical Report, 3.2 Radio 4,5 2,0 0,7 0,6 0,8 0,4 7,6 8,5 44,2 8,7 22,0 Kyrgyzstan Obondoru Europa Plus Min Kiyal Kyrgyz Radiosu/Тунку белес El FM Echo Dolini Echo Manasa Other Birinchi radio/Azattik News Zaman Tumar Fig. 3.2.4.18. Radio Stations Market Share, Osh region,% Initially Manas FM radio was present in the top ten holding the 9th position in Talas region. At the same time this radio is leading in Naryn region. It is daily reach totals 56,000 people. Birinchi Radio / Azattik is in the top 10 countrywide, except for the Bishkek city, but it has never been placed in the top-2, meanwhile it became the 2nd most popular radio station in Naryn region standing down the leader by 9,000 listeners. 60 56 47 50 40 31 27 30 20 15 9 10 0 Манас FM Биринчи радио/Азаттык Кыргыз Европа Плюс радиосу /Тунку Белес Кыргыз радиосу Мин Кыял 8 Кыргызстан обондору 5 Алмаз 2 2 Радио Рекорд Авторадио Fig. 3.2.4.19. TOP-10 Daily Reach, Naryn region, thous. people Below is the market share distribution within Naryn region. Kyrgyzstan Obondoru and Radio Almaz radio stations make up together more than 50% of the total radio market share. Kyrgyz Radiosu has 15.5% and Birinchi Radio/Azattik - 13.3%. The remaining 20% of the market share is distributed between the other market players. 23 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) 4,0 2,4 1,3 4,1 0,9 0,5 27,5 7,6 13,3 22,9 15,5 Kyrgyzstan Obondoru Almaz Kyrgyz Radiosu Birinchi radio/Azattik News Europa Plus Manas FM Kyrgyz Radiosu/Tunku Beles Autoradio Min Kiyal Tumar Other Fig. 3.2.4.20. Radio stations market share, Naryn region,% Key Section Findings: In terms of countrywide radio reach the leading radio is Kyrgyzstan Obondoru with 981,000 people. The TOP-3 also includes Europa Plus (541,000) and Retro FM (333,000) that are gaining its audience mainly due to Chui region and Bishkek city and owing to the fact that they broadcast in Russian, which, as explained above, is the most popular in these two regions. The distribution of market shares is in the same order as the distribution of daily reach. The ¼ belongs to Kyrgyzstan Obondoru radio station, 13,5% - to Europa Plus, and 8.4% - to Retro FM. As anticipated earlier radio station selection depends on its language broadcasting, so Echo dolini with its Uzbek content is the most popular in Osh region and Osh city. As for Bishkek city, the TOP-5 radio stations with the largest daily reach broadcast exclusively in Russian.Рис. 3.2.4.20. Part 3: Analytical Report, 3.2 Radio 3.2.5 Daily Radio Station and Broadcasting Ratings What are the ratings and what are they used for? The answer to this question lies in the definition. Rating means the averaged number of listeners of a particular program / station at a particular time interval or time of day, as a percentage of the total population. The rating reflects the top programs, and those gathering the smallest audience. A radio station just as any company manufacturing products is focused on consumer preferences in the first place, such as preferences of listeners.. While designing a program schedule, radio station employees have to tailor the content according to the life patterns of the reach. Despite various formats employed by radio stations, be that a youth station with a great deal of musical content or a talk station, all of them must create content while being guided by some universal principles. The daily schedule of listeners is defined by idle and prime-time periods. 9 to 10 am makes the hottest morning period, when the size of the listenership leaps sharply. While preparing to depart to school or office, a lot of people turn radios on, as have no time to watch TV or read newspapers. For those who missed radio at home, radio is available in the car or public transport. This broadcasting time-slot is saturated with advertisement and news, all programs are hosted by the most quick-witted and outstanding DJs. The subsequent to it period up until noon, as well as afternoon hours are featured by a smaller number of listeners. These are so-called housewife hours, when majority of reach is in the office. Access to the radio becomes possible by a lunch hour, which causes a noticeable increase in the audience and later on in theevening, from 20:00 to 22:00, when the dance music is broadcasted. Fig. 3.2.5.1 Daily Distribution of Radio Listeners, 30-Minute Time Interval, Kyrgyzstan,% TOP-5 Kyrgyzstan radio stations rating was made as to evaluate the efficiency of the radio program schedule (Kyrgyzstan Obondoru, Europa Plus, Retro, El FM and Birinchi Radio/Azattik news) along with reviewing of the 30-minute time interval based daily 25 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) distribution of radio listeners disaggregated by working days and weekends. The chart below illustrates the percentage of audience listening to a particular station at a particular period of time out of the total number of radio listeners in that period of time. 50 40 Kyrgyzstan Obondoru Europa Plus Retro FM El FM Birinchi radio/Azzatik news 40,1 34,0 35,1 28,8 30 20 32,9 36,2 30,2 28,3 15,2 13,9 16,0 14,5 0 05:00-… 05:30-… 06:00-… 06:30-… 07:00-… 07:30-… 08:00-… 08:30-… 09:00-… 09:30-… 10:00-… 10:30-… 11:00-… 11:30-… 12:00-… 12:30-… 13:00-… 13:30-… 14:00-… 14:30-… 15:00-… 15:30-… 16:00-… 16:30-… 17:00-… 17:30-… 18:00-… 18:30-… 19:00-… 19:30-… 20:00-… 20:30-… 21:00-… 21:30-… 22:00-… 22:30-… 23:00-… 23:30-… 00:00-… 00:30-… После… 10 Fig. 3.2.5.2 Daily Distribution of Radio Listeners, 30-Minute Time Interval, Working Days,% Comparison of changes in the radio reach volume during the working days and weekends shows that people are more prone to the radio listening in the evening and morning hours as for working days (as indicated above). The only exception is Kyrgyzstan Obondoru radio station with increase in the reach size during business hours as compared to other time intervals. 60 Kyrgyzstan Obondoru Europa Plus El FM Birinchi radio/Azzatik news 51,8 50 43,2 42,5 37,7 40 30 20 Retro FM 37,1 25,3 37,2 28,1 21,9 13,7 0 05:00-05:29 05:30-05:59 06:00-06:29 06:30-06:59 07:00-07:29 07:30-07:59 08:00-08:29 08:30-08:59 09:00-09:29 09:30-09:59 10:00-10:29 10:30-10:59 11:00-11:29 11:30-11:59 12:00-12:29 12:30-12:59 13:00-13:29 13:30-13:59 14:00-14:29 14:30-14:59 15:00-15:29 15:30-15:59 16:00-16:29 16:30-16:59 17:00-17:29 17:30-17:59 18:00-18:29 18:30-18:59 19:00-19:29 19:30-19:59 20:00-20:29 20:30-20:59 21:00-21:29 21:30-21:59 22:00-22:29 22:30-22:59 23:00-23:29 23:30-23:59 00:00-00:29 00:30-00:59 После 01:00 10 Fig. 3.2.5.3 Daily Distribution of Radio Listeners, 30-Minute Time Interval, Weekends,% The people prefer to listen to the radio during the weekends in the in the evening time, meanwhile the above-mentioned radio Kyrgyzstan Obondoru radio shows different trend again. Its audience is more active in the first half of the day. Europa plus radio station has three prominent active peaks, namely 7:00 am – 9:00 am, 14:00-15:30 and 18:00 - 20:00. Part 3: Analytical Report, 3.2 Radio Certainly, each radio station has its own unique format, and often it becomes a favorite for the listener through the DJ's performance. DJs attract audience being bright, interesting, and charismatic. As the time goes by people start their days turning on the radio at a certain time as to listen to the program with the pleasant presenter. There is another way of attracting audience, namely inviting of interesting characters and individuals for live broadcasting. All of the above methods are so specific and unique for each individual radio station that it is almost not feasible to identify general trends reviewing various target audiences and the specific audience-oriented content. At the same time it should be noted that a set of programs provided by radio stations is almost identical, even considering some possible distinction in its format. Therefore it is expedient to determine the most favorite radio broadcasts as to make general conclusions about the audience preferences. Respondents were asked to choose a favorite type of program, as well as other preferred types. 0% Music 10% 20% 55,6% News Talk Show Politics 69,8% Weather forecast 59,1% 72,3% 50% 27,6% 70% 19,2% 84,5% 48,1% 80% 90% 100% 32,0% 27,5% 29,4% 42,9% 24,0% 43,2% 67,0% 72,3% 100,0% Religion 60% 32,3% 28,8% 55,8% 66,5% Humor 40% 73,0% Sports Health 30% 16,7% 20,9% 63,2% 100,0% 25,2% 46,2% 100,0% 9,3% 46,2% 16,5% Culture 42,1% Don't know News 17,5% Music Weather forecast Talk Show Politics Sports Health Culture Religion Draw games Horoscope Games Don't know 100,0% 42,1% Figure 3.2.5.4 Favorite and Preferred Types of Programs, Kyrgyzstan,% Most listeners like news programs, along with music and weather forecasts. The talk shows hold the 4th position in the audience preferences rating, meanwhile political programs are placed 5th. The last thing they are interested in is draw games, horoscopes and games. 27 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) Below is the distribution of audience preferences: a majority of respondents mentioned news as their favorite type of program, 56% also like listening to the music, 32.3% - listen to talk shows, 27.6% - listen to weather forecast. The respondents had the option of multiple answers, i.e. one person could mark more than one favorite program types, and therefore total sum of responses for one type will exceed 100%. Since the musical content is so popular among the Kyrgyzstan listeners, let’s consider their genre preferences. 40,0 35,0 36,8 32,9 Preferred 30,0 25,5 22,9 25,0 19,7 20,0 15,0 Favorite 14,7 12,1 11,1 8,0 10,0 8,1 7,0 2,8 3,0 5,0 13,7 6,9 2,6 2,2 2,6 Don't know Rock Jazz / Blues R&B Rap/Hip Hop Chanson Pop Folk music Classic 0,0 Fig. 3.2.5.5 Favorite and Preferred Music, Kyrgyzstan,% Thus, the Kyrgyzstan residents like to listen to popular music (36.8% mentioned it as a favorite style), and 32.9% prefer the classics. 25.5% of respondents like folk music, while 22.9% reported it as their preferred music. The least interest among the population was given to reggae, soul, gospel, meringue and techno that were not presented in the chart being below the required threshold. News and music - are the two most popular and demanded type of programs. But there are other types of content offered by radio stations. Let’s consider the specific programs broadcasted by certain radio stations and identify the most popular ones at the same time defining its type. News and music programs continue holding the lead. The three radio stations (Birinchi Radio/Azattik, Europa Plus, Kyrgyzstan Obondoru) broadcast the most popular programs. The highest reach of 70 thousand people belongs to the Birinchi Radio/Azattik radio station. At the same time the Kyrgyzstan Obondoru radio station outstrips its competitors as for several radio programs: Ir-Dukon, Tentek microphone, Erke tan. Europa Plus radio is known for its extensive music content, which is supported by the obtained data. Among the audience favorites are music programs and the program show. Part 3: Analytical Report, 3.2 Radio Tumar Almaz Birinchi Radio/Azattik Europa Plus Kyrgyzstan Obondoru Min Kiyal Radio Artek FM Retro FM Table 3.2.5.1 Favorite radio program (choice of radio listeners), thous. 4,8 17,5 - 5,3 2,3 - 70,1 - 11 44,6 4,5 54,3 57,4 13,6 9,1 16,9 - 2,2 1,4 - 4,4 17,6 - 4,6 19 - 1,1 1,8 1,4 - 7 - 6,5 39,5 58,4 3,7 - 5 2 1,2 - Greetings - - - 1,1 10,1 3 5 0,5 Present Azattik+ Erke tan - - 30 - 39,8 - 0,3 31,7 - - - Radio program News Music Draw games Program of requests Ir-dukon Tentek microphone The station defines a particular format as per needs of the target audience: music, talk, news or other. The format per se, is a concept developed by the station’s experts to carve music styles and behavior of hosts, as well as predefined sequence of program elements in the schedule. The intention is to have as many listeners from the reach to tune-in that station, as possible. Nowadays, stations should modify their format from time to time and usually such decision could be dictated by a need to change the listenership, cover another market share, or by changing preferences of the audience. In any case, the concept of the format is not static, and could either be changed fundamentally, or tweaked gently into something else. As oppose to the format, the preferences and evaluation by the listenership is far more steady. Oftentimes, a radio station develops an image over the course of years. The image may be inspired by with a slogan or statement that listeners bind to a particular station. Based on that, listeners were offered a number of descriptive attributes to build associations around stations. 26.5% believe that Kyrgyzstan Obondoru enjoys the strongest popularity, and almost the same number think it broadcasts the most popular music. Kyrgyzstan Obondory is undisputable champion among stations in terms of the collected positive feedback, maintaining a confident percentage gap in that respect. Europa Plus is seen as the most popular by only 1/5 of the reach, which say the station has the best hosts. The highest value under the notorious indicator of “The Least Reliable & Unbiased Information” is attached, again, based on the respondents answers, to Birinchi Radio/Azattik, although it is rather small on itself – 1,8%. 29 Media Consumption and Consumer Perceptions Survey 2012 (3rd wave) Europa Plus Birinchi Radio/Azattik Tumar El FM Min Kiyal Retro FM Kyrgyz Radiosu Birinchi Radio Radio station criteria Kyrgyzstan Obondoru Table 3.2.5.2 TOP Radio Stations with Criteria List, % 26,5 20,4 6,5 7,8 4,1 5,1 5,7 1,8 0,2 26,0 0,1 0,8 7,0 4,5 5,5 6,5 1,4 0,4 29,9 4,7 - 4,5 3,5 2,6 0,3 3,6 14,8 1,6 0,7 1,9 1,8 0,7 1,7 0,0 1,0 0,4 13,8 3,2 10,6 3,3 4,4 2,9 0,4 1,8 0,6 22,7 2,7 13,6 2,1 3,7 2,1 0,3 3,3 0,6 24,4 18,8 2,1 5,9 3,6 5,2 2,8 1,1 0,4 29,8 3,0 6,5 6,1 4,0 3,2 0,3 2,6 0,5 14,4 3,1 3,8 2,9 4,1 1,6 0,3 1,0 0,3 26,2 4,2 12,0 2,3 2,6 2,6 0,2 2,1 0,7 21,5 10,7 5,7 4,6 4,3 4,1 4,2 1,8 0,2 18,5 6,5 7,1 4,8 3,6 3,3 1,0 1,4 0,2 19,1 4,7 6,1 4,3 4,7 2,4 2,1 1,5 0,6 14,6 5,2 3,6 1,6 2,4 1,3 1,0 0,8 0,2 Is the most popular Plays the best music Gives you the best news coverage about Kyrgyzstan Is a source that provides the least reliable / objective information Is a source that provides the most reliable / objective information Gives you the best news coverage of Government of Kyrgyz Republic activities Has the best presenters Most relevant to the people of Kyrgyzstan Is the best source of news about your city / rayon Is the most up-to-date source of news about Kyrgyzstan Best reflects my needs Reflects my opinion about events important to me Reflects the opinion of ordinary people Reflects the opinion of the elite Key Section Findings: Ratings – a dramatically important instrument to build understating of daily reach distribution. Ratings helped to discover that the peak listening hours are 09:0010:00 AM, and 12:00-13:00 PM. Throughout business days, people tend to listen to the radio early in the morning and in the evening, once after office hours, while on weekends – during evening hours. Exception is the Kyrgyzstan Obondoru listenership, which listens to the radio on weekends in the morning-noon period. The favorite types of programs are the news, music and weather forecasts. The least interesting are the draw-games, horoscopes and games. Pop-music is the favorite genre of the listenership (36.8%), while classic and folk is preferred by 32.5% and 25.5% respectively. Kyrgyzstan Obondoru maintains the most popular programs, such as Ir-Dukon, Tentek Microphone, Erke Tan. While news programs have gained more popularity on the other station – Birinchi Raddio/Azattyk. This is the most popular program among population of all available on the radio. Best feedback was given to Kyrgyzstan Obondoru, although according to 1/5 of listenership, Europa Plus should be the most popular radio station.