Tools to Mobilize your Learning

406
Tools to Mobilize
your Learning
David Metcalf,
University of Central Florida
March 11 - 13, 2009
Orlando, FL
Agenda
A wide variety of tools and technologies are available for
m-Learning. Cell phones (of all ages and vendors), PDAs,
and iPods, are just a few learning delivery options. This
session will show you the technology and tool categories
available, the types of m-Learning that work best on
different platforms, examples and case studies of how
these technologies have been used, and the costs in time,
money, and staffing needed to implement each major
segment.
Tools and Technologies
for Mobile Learning
In this session you will discover:
ƒFrameworks and processes for delivery
ƒHigh-level examples of mLearning
ƒThe breadth of mobile tools available and select examples
ƒShare your mobile learning projects and compare with
others
®
David Metcalf, Ph.D.
[email protected]
Proud Partner
IST is a Research Institute
reporting to the Vice President for Research at
The University of Central Florida
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More information: http://www.mlearn2009.org or [email protected]
Research Disciplines
Mixed Emerging Technology
Integration Lab
Formed in 2006 to further the goals of
R&D of emerging technology disciplines
for learning and knowledge through
partner relationships with world leaders
from industry, academia, military and
nonprofit organizations
ƒ Learning, Knowledge and Cognition
ƒ Enabled and enhanced through
ƒ Emerging Technologies
ƒ
ƒ
ƒ
ƒ
Mobile
Games and Simulations
Virtual Worlds
Collaborative Technologies (Wikis, Blogs...)
ƒ Web 2.0 and beyond
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 1
March 11 - 13, 2009
Orlando, FL
Agenda
Where does mobile fit into your overall
learning strategy? We’ll examine trends in
devices, services, and methodologies, and
review sneak previews and current examples
that point to future advances. In this
session, we will discuss issues facing the
rollout of mobile solutions as part of a
blended learning strategy and:
ƒIntroduce m-learning and good practices.
ƒShowcase leading edge examples.
ƒDiscuss future trends.
ƒHighlight key issues in this emerging
technology discipline
Define Mobile
Tablet PC
Laptop
Micro PC
Player
(Audio / Video)
ƒ Note: By “reliable connectivity” we mean connectivity that
you expect given shortcomings of your travel area’s mobile
and broadband infrastructure. The Guild recognizes that
individuals may not have persistent nor fast connectivity
(especially in the U.S.), but if these shortcomings are
expected, then corporations and learning professionals can
work around them. We will explore this indepth later on.
Wearable or
Combination (ebook reader /
USB Drive)
Handheld /
PDA
What is Mobile Learning
(m(m-Learning)? Guild Definition
ƒ The eLearning Guild defines Mobile Learning (mLearning) as follows:
ƒ Any activity that allows individuals to be more
productive when consuming, interacting with, or
creating information, mediated through a compact
digital portable device that the individual carries on a
regular basis, has reliable connectivity, and fits in a
pocket or purse.
Cell Phone
Game Device
Wikipedia Definition
M-learning is the term given to the delivery of
training by means of mobile devices such as
Mobile Phones, PDAs and digital audio players,
as well as digital cameras and voice recorders,
pen scanners etc. M-learners are seeking
lessons in small, manageable formats that they
can undertake when it suits them.
http://en.wikipedia.org/wiki/Mobile_learning
The Second Building Block
The First Building Block
Learning
Learning
„
„
„
„
„
Attitudes
Concepts
Facts
Processes
Procedures
How
HowPeople
PeopleLearn
Learn
„„ Live
Liveclassroom
classroominstruction
instruction
„„
„„
Live,
Live,online
onlineeLearning
eLearning
Just-in-time
Just-in-timeeLearning
eLearning
Self
Selflearning
learningexperiences
experiences
using
usingconventional
conventionalmedia
media
„„ On-the-job
On-the-jobtraining
training
„„
People have basic
learning needs in any
organization
„„
Blended
Blendedweb-based
web-basedand
and
traditional
traditionalmodels
models
How
HowPerformance
Performance
Support
Supportis
isProvided
Provided
Coaching
Coachingand
andmentoring
mentoring
„„ Paper-based
Paper-basedjob
jobaids
aids
„„
Electronic
ElectronicPerformance
Performance
Support
SupportSystems
Systems(EPSS)
(EPSS)
„„ Embedded
Embeddedperformance
performance
support
support
„„
Performance Support
„
„
„
„
Accessed on-the-job
Task specific
Support at time of need
Not memory resident
While not always recognized,
work place support has the
greatest impact on
performance
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 2
March 11 - 13, 2009
Orlando, FL
Our Comprehensive Learning and
Performance Support Model
Learning
„
„
„
„
„
Attitudes
Concepts
Facts
Processes
Procedures
ISD model: SocioSocio-Constructivism
ƒ LCMS function to create personalized learning
paths- user locus of control
ƒ Integrated discussion boards to promote
social interaction within course models
ƒ Continuation of self-directed locus of control
through performance support
Performance Support
„
„
„
„
Accessed on-the-job
Task specific
Support at time of need
Not memory resident
Knowledge Base
„
„
„
ƒ Web-based with search capability
ƒ Phone-based (WAP) access
Repository of knowledge objects
Sharing of best practices and lessons learned
Connection to experts and high value information
Microsoft Mobile Learning Pilots
Examples: Past Client Projects
ƒ Development of Mobile
Courses, Performance
Support Modules and Audio
materials to support Sales
and Marketing efforts within
Microsoft.
ƒ Integration of
Tellme, mobile
podcasting
from any
phone.
ƒ 3Com, Nokia, Vodafone,
Valero Energy, Ameriquest
SimplexGrinnell
Tyco Phase IV
Dynamics of Mobile Learning
1. Variety of Mobile Content Needs:
ƒ Mobile Performance Support, over 5000
devices
ƒ Audio
Podcast
access
ƒ Blackberry
Pilot
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
On the Job Support Material
Information, Education and Reference
Notifications and Alerts
Procedures, Checklists and Forms
Quizzes, Tests and Certifications
Games and Simulations
Mentoring/Coaching
Collaboration
Similar to e-Learning.
17
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 3
March 11 - 13, 2009
Orlando, FL
Dynamics of Mobile Learning
2. Variety of Mobile Delivery Formats:
ƒ E-mail
ƒ Messaging
ƒ SMS/Text Messaging
ƒ MMS (Multimedia Messaging Service)
ƒ Audio
ƒ Podcasting
ƒ IVR (Interactive Voice Response)
ƒ
ƒ
ƒ
ƒ
Graphics/Mobile Camera
Video/Animation
GPS
Mobile Web
Dynamics of Mobile Learning
3. Variety of Mobile Device Options:
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Mobile Phones/WAP-enabled Mobile Phones
iPods/iPhones
Portable Gaming Devices
Smart Phones
Pocket PCs
BlackBerrys
Tablets
and more!
ƒ WAP (Wireless Access Protocol)
ƒ Applications
ƒ J2ME (Java Micro Edition Platform)
ƒ Executable
Dynamics of Mobile Learning
4. Variety of Wireless Carriers:
ƒ Becomes more of a factor with Global Initiatives
ƒ GSM, CDMA, Gov’t Intervention
ƒ Cost can influence preferred methods of mobile
computing
Dynamics of Mobile Learning
5. Variety of Methods to Data Transfer
Desktop/Laptop
Beam/
Bluetooth®
SD Card/
Chip
Cellular Towersz
Cellular
Towers
ActiveSync ®
(Only)
ActiveSync®
and/or WIFI
Cellular
Towers (Only)
Mobile Devices
Dynamics of Mobile Learning
6. Variety of Learning Styles/Needs:
ƒ Visual (spatial)—learner prefers using pictures, images,
and spatial understanding.
ƒ Aural (auditory-musical)—learner prefers using sound
and music.
ƒ Verbal (linguistic)—learner prefers using words, both in
speech and writing.
ƒ Physical (kinesthetic)—learner prefers using your
body, hands and sense of touch.
ƒ Logical (mathematical)—learner prefers
using logic, reasoning and systems.
ƒ Social (interpersonal)—learner prefer to
learn in groups or with other people.
Technical Areas to Consider
ƒ
ƒ
ƒ
ƒ
ƒ
Handheld/Phone Devices
Wireless Device (may be integrated or separate)
Wireless Connection Type
Wireless Service Provider
Back-end Architecture
ƒ Servers
ƒ Databases
ƒ Middleware
ƒ Operations Service Provider
ƒ Content Provider
ƒ Solitary (intrapersonal)—learner prefers
to work alone and use self-study.
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 4
March 11 - 13, 2009
Orlando, FL
Platform options
Blackberry/RIM
Devices (Blackberry, Palm, Windows Mobile,
Android, iPhone, Smartphones w/ WAP and
J2ME, Tablets, Handtops)
Blackberry Development
ƒ http://www.wirelessenterprisesymposium.com/tracks/
DocumentationPresentations.shtml
Podcasting
Blackberry Java Getting Started
ƒ http://www.blackberry.com/developers/na/java/start/i
ndex.shtml
ƒ Plasmic
ƒ Chalk
ƒ Hot Lava
Microsoft Windows Mobile
Development
Java J2ME
ƒ Supported Java on Phones
ƒ Many free resources
ƒ MSDN resources
ƒ Start at:
ƒ http://www.clubjava.com/TastePhone/J2ME/MIDP_mobile.jsp
ƒ http://www.microsoft.com/mobile/developer/d
efault.asp
What is Podcasting?
Podcasting?
iPhone Development Specs
•Web Content
•Applications- App Store
•Podcasting/VODcasting
ƒ Podcasts are a way to easily deliver audio or video to a
large audience
ƒ Record and upload audio/video to
personal/company server space, or
use sites geared towards podcasting
and hosted media
ƒ YouTube
ƒ Gcast
ƒ TalkShoe
ƒ Can be followed manually by going to the podcast site or
calling a specified phone number, or delivered automatically
http://www.toolbook.com
http://www.toolbook.com/demos/iphone_howto_demo/1/index.html
ƒ
ƒ
ƒ
ƒ
Podlinez, LiquidTalk for phone access
Subscription via iTunes
Standard RSS feed reader
“Podcatcher” software
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
30
Page 5
March 11 - 13, 2009
Orlando, FL
vLearning iPod Training System
(Interactive)
Select “View Show” from “Slide Show” menu to see animations in this slide.
Podcasting - Potential Uses
ƒ
General
ƒ An alternative or supplement to text blogging by delivering audio
and/or video segments
ƒ Create homebrew radio or TV shows on a variety
of subjects like news, technology or other
hobbies
ƒ
ƒ
Select
Course
vMobiLearn
NEXT
BAC K
Introduction
JCPenney
Corporate
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Bra
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Mr. Mike
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---------------------------------------------------------------------------------Preferred Shopping Choice
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Academic
ƒ Distribute Course material (lectures,
notes, recordings)
ƒ Distribute recorded sports events
Business
ƒ Modernize employee training
ƒ Create a more flexible training process
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
31
vLearning iPod Training System
(Interactive)
Select “View Show” from “Slide Show” menu to see animations in this slide.
vLearning iPod Training System
(Interactive)
Select “View Show” from “Slide Show” menu to see animations in this slide.
NEXT
Quiz 1
We w ill measure customer
attitudes and satisfaction.
Congratulations you
course
successfully!
Correct!
completed
TRUE
FALSE the
vLearning iPod Training System
(Interactive)
Select “View Show” from “Slide Show” menu to see animations in this slide.
After
Start
We
wvHere
ill
Congratulations
iew
measure
ing the
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ideo,
Select
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select
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and satisfaction.
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In this
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opportunity
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Jose
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Ullman,
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NEXT
and CEO,
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NEXT
Mobile Learning Development
Tools Used
ƒ Flash Lite
ƒ Zirada- Lectora Publisher for Palm and
PocketPC
ƒ HotLava
ƒ iBrite
ƒ Other programming tools to consider and free
SDKs from hardware manufacturers
ƒ What tools do you use?
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 6
March 11 - 13, 2009
Orlando, FL
Content
37
Authoring Tools
38
ƒ Adobe: Acrobat,
Dreamweaver, Flash,
Captivate
ƒ Check what you have
http://mr.dev.mobi/
ƒ Check mobile browsers
ƒ Flash Lite
ƒ
ƒ
ƒ
ƒ
ƒ New standards and guidelines
ƒ http://www.w3.org/Mobile/
Camtasia Studio
Hot Lava Software
iWriter
Java Platform, Micro
Edition
ƒ Kallisto Presenter
and Composer
ƒ Mobipocket Creator
ƒ mscape
ƒ Tribal CTAD MyLearning tool for
the Pocket PC
ƒ Zirada Mobile
Publisher
Mobile Site
39
iWriter
40
ƒ Mob5
ƒ mobiSiteGalore
ƒ Winksite
Mobisite Galore
Mob5
Winksite
Test / Quiz
41
studycell.com
42
FlashcardExchange
GoTestGo
iQuiz Maker
Mobiode (Surveys)
PocketLearn Flash
Card Studio
ƒ Questionmark
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ PodQuiz Maker
ƒ Quiz Building for the
iPod
ƒ Quizzler Maker and
Quizzler Pro
ƒ Positive Motion
ƒ StudyCell
ƒ Create flashcards
online
ƒ Download
flashcards to your
phone
ƒ Share flashcard
decks
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 7
March 11 - 13, 2009
Orlando, FL
iQuiz
43
Miscellaneous and Systems
44
ƒ Apreso Podcast
(anystream)
ƒ Emantras’ MobLS
ƒ Giunti Interactive
Labs eXact Mobile
ƒ Instancy
ƒ Libsyn / Libsyn Pro
ƒ Liquid Talk
Communication
45
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
CampusReact
clearTXT
Gabcast
MobileSphere
Mogopop
MovingKnowledge
Podlinez
Rave Wireless
ƒ Mobile Chalk
ƒ NearSpace
ƒ OnPoint mLearning
Pro
ƒ RedHalo
ƒ TalkShoe
ƒ Tegrity Campus
ƒ vCom3D
ƒ Xyleme
Technical Areas to Consider
ƒ
ƒ
ƒ
ƒ
ƒ
Handheld/Phone Devices
Wireless Device (may be integrated or separate)
Wireless Connection Type
Wireless Service Provider
Back-end Architecture
ƒ Servers
ƒ Databases
ƒ Middleware
ƒ Operations Service Provider
ƒ Content Provider
What tools do you use?
ƒ Discuss applications in your work environment
ƒ Examine other models for development and
delivery
MySportsPulse.com:
Mobile Simulations for Science, Technology,
Engineering and Math (STEM) Education
48
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 8
March 11 - 13, 2009
Orlando, FL
MySportsPulse.com
ƒ Voice, SMS, and e-mail message from Sport
Celebrities
Moving Knowledge Features
ƒ
Now
ƒ E-mail/Message content push
ƒ
ƒ
ƒ
ƒ
ƒ Andre Agassi: “My serve is 132 mph, what is that is
feet/second” For help go to mysportspulse.com
ƒ Answer is sent back and scored by the automated
system
Class Notes
News and Surveys
Links to media- video/audio
MMS push- multimedia slideshow/short video msg.
C o.
ƒ Podcasts
ƒ Podcast Studio- 1-800 number direct publish to web and students
subscribe and listen to MP3s
ƒ Convert lectures/announcements
ƒ eBooks
ƒ Secure SDRM access
ƒ
Next
ƒ TiVO-to-go and other mobile VOD for learning content
ƒ Online learning games
ƒ Multiple devices
ƒ Automated voice access
ƒ Links to portals and course management systems
ƒ Online games
ƒ Location-based learning
ƒ Learning Communities
GolfGolf-themed Mobile Sales Game
ƒ Learning game for sales people with a 9 step
process themed around golf.
Tufts University
ƒ Mobile access to TUSK, Tufts University
Science Knowledgebase in developing nations
of East Africa and India
iPhone, Blackberry, Windows Mobile,
Palm, Symbian and many others
&
Johnson & Johnson PRD 3D University
Vcommunicator Studio
GestureBuilder
Vcommunicator
Mobile
Language &
Culture (LC)
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 9
March 11 - 13, 2009
Orlando, FL
Customer Service Scenario
Vide o
American Sign Language
nano
/ m4v
Online / Flash
Author Once, Use Everywhere
Symbol Technologies
ƒ RWD commissioned to explore the use of
advanced research from MIT in the handheld,
industrial application space
ƒ Pilot demonstration module using latest
device technology- Symbol PPT8000 with full
wireless capability and infrared/barcode
reading capability (plus RFID and image
processing options)
Symbol Demonstration
ƒ Access control
ƒ Real-time Training Certification
ƒ Product info and performance
support
ƒ RFID Tracking and task
automation
Symbol
Demo
Defense Acquisition University
ƒ Unique mix of matriculated education and military
business training. Provides over 140,000 class
offerings per year to military and contractor
personnel from the Acquisition community
ƒ Corporate University of the Year and CLO of the Year
ƒ Partnering with IST METIL to integrate
pedagogically sound gaming, simulation, mobile,
virtual worlds, and collaboration technologies into
their courses and performance offerings
ƒ
ƒ
ƒ
ƒ
ƒ
Curriculum Matrix for Games/Sims/Mobile
CASANDRA Card-based Simulation
Mobile Learning Strategy and Pilots
Simulation Facility Planning
Simulation Pilot Testing for In-tact teams
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 10
March 11 - 13, 2009
Orlando, FL
Curriculum Mapping Rubric and
Wiki
DAU Curriculum Mapping Wiki
ƒ Part of a larger effort by Defense Acquisition
University to explore games and simulations for
their courses
ƒ Used wiki to enable easy organization and
possible collaborative maintenance
ƒ Hosts information on many serious and
commercial games and sims, plus complete
listing of courses with learning objectives
ƒ Created scoring rubric to numerically
demonstrate suitability for top choices
61
62
Contingency Contracting
Simulation
Simulation Process
Current question or
problem is delivered to
the user through active
delivery method.
ƒ Training simulation for DAU
ƒ Uses elements of role
playing and pervasive or
Alternate Reality Gaming
User replies with their
answer.
If
additional
tries
allowed
If more problems available
ƒ Uses common technologies:
email, phone calls, SMS
ƒ Students interact with in-simulation characters
System responds to user
that they are correct and
flags for delivery of next
question/problem.
ƒ To accommodate small, asynchronous groups
most elements are pre-produced and
delivered through automated system
Correct
If no more problems available
System
evaluates the
response.
System gives good or
bad scenario wrap-up
and simulation ends.
Incorrect
System responds that
user is incorrect and
either allows x number of
extra tries, or switches to
failure path.
If no other tries allowed
or tries are exhausted
63
64
DAU Card Sim
TeamTeam-Based Simulation Game
ƒ This game is designed to teach acquisition
management skills in a team setting
ƒ In order to successfully complete this game, a
team must:
CASSANDRACASSANDRA-Card Sim
ƒ
The DAU card game simulation allows up to six players to navigate their way
through the defense acquisition process, encountering and overcoming obstacles
along the way. Players will be arranged around a table with the card game in the
center.
ƒ Obtain the required solution set within a given
number of rounds
ƒ Apply relevant task knowledge
ƒ Work as a team
ƒ A failure to do any three of these will result in
failure for the scenario
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 11
March 11 - 13, 2009
Orlando, FL
Online and Mobile
Phase IIII- Card Sim
ƒ
Virtual Worlds Integration
The online Flash component of the card game simulation will allow players from
various DAU sites to participate in a real-time multiplayer game. Each player will
have a laptop and control his or her cards through the Flash user-interface.
Communication between sites for player interaction and instructor moderation
might be accomplished through VoIP or by utilizing video conferencing equipment
in a high-tech simulation facility.
mLearning Service Innovations
Integrating Web and Mobile
Scenarios into Virtual Worlds
ƒ New devices and form factors
ƒ Touchscreen, pen-basedLiveScribe,
ƒ Animation/Interactive
ƒ Flash, Silverlight Mobile,
Brew, J2ME, SVG, 3D
ƒ Multimedia Messaging
ƒ Cameraphone
ƒ LifeBlog- Nokia
ƒ Collaboration
ƒ GroupVine, Twitter, JOOPz,
Dodgeball (Google), Find My
Friends, ImaHima (Japan),
Socialtext, Soziety
ƒ eBooksƒ Kindle- 60,000 units/mo,
Sony eBook
70
mLearning Service
Innovations (cont’
(cont’d)
Future Goals and Needs
ƒ Podcasting
ƒ Mobile access to audio content
ƒ Continued integration of emerging technologies that go
beyond Web 2.0 (mobile, VW, Games/Sims, Collab/KM)
to advanced concepts and tools in augmented
cognition, telepresence, and other disciplines
ƒ Partners with similar vision and big goals to achieve
significant results
ƒ moBlogging/Wiki access
ƒ Mobile blogging, vlogging and audio
blogging
ƒ Mobile data capture
ƒ Barcoding, Mobile Image recognition, OCR
text reader
ƒ Interesting projects that are big enough to have impact
ƒ International partnerships that meet the broad goals of
UCF
ƒ Location-based Services
ƒ GPS, Geotagging, Geocaching, Geofencing
ƒ Mobile Virtual Worlds
ƒ Resource strategies for people, funding, and tools that
can create a sustainable, large innovation factory
ƒ Comverse- Second Life Mobile and Big
Worlds AU
ƒ Transcoders
ƒ Spin-off multiple commercial entities and help
launch/fund startup activities for students, faculty
and our staff
ƒ automation of mobile
content conversion- CSS, (L)CMSs
71
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
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March 11 - 13, 2009
Orlando, FL
Answers to these 10 questions
will get you started:
Recommendations
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Look for opportunities
Focus on user’s context and needs
Build content in modular formats
Assess readiness
Begin with pilot initiatives
Follow the market and be ready to move
1. Why a mobile learning
project?
2. What do you really want
to do?
3. How you know when
you have met your goal?
4. What unique result will
you achieve?
5. What do you need to get
it done?
6. For whom is your mobile
initiative intended?
7. What will your
stakeholders need to be
successful?
8. How are you going to
fund it?
9. How are you going to
sustain it, and for how
long?
10. How will you evaluate
your effectiveness?
Credit: Ellen Wagner, Adobe
Additional Information
ƒ Blended eLearning, Bielawski and
Metcalf, HRD Press 2005
ƒ Puts mobile in context of a larger
blended OL, PS, KM perspective
ƒ mLearning, Metcalf, HRD Press
2005
ƒ Pocketbook format available
2005
More information: http://www.mlearn2009.org or [email protected]
Contact Info
ƒ David Metcalf , Ph.D.
Institute for Simulation and Training
University of Central Florida
[email protected]
V: 407-882-1496
ƒ For more information: http://www.mlearnopedia.com
Judy Brown
ƒ URL: http://www.ist.ucf.edu
ƒ Sponsor: RWD Technologies- http://www.rwd.com
77
Session 406 – Tools to Mobilize your Learning – David Metcalf, University of
Central Florida/ RWD Technologies
Page 13