Jeffrey Briskin - Briskin Consulting
Transcription
Jeffrey Briskin - Briskin Consulting
Jeffrey Briskin Marketing Portfolio Jeffrey Briskin 55 Park Avenue Natick, MA 01760 508-655-6618 [email protected] www.jeffbriskin.net Opportunity Analysis & Sales Optimization Institutional investing Jeff Briskin re-engineered the sales process for Bank of America's incubatory institutional investment businesses. He conducted opportunity and marketdemand analysis, and created a highly customized, holisticadvisory approach to sales based on up-front due diligence on each prospect's investment, donor cultivation, fiduciary and organizational opportunities and challenges. This approach helped the bank win $4 billion in new assets in three years. Primary Research High Net Worth Client Research Jeff Briskin served as Bank of America project lead for the creation, publication and media rollout of the trailblazing 2008 Bank of America Study of High Net Worth Philanthropy, the largest survey of charitable behavior and attitudes of wealthy individuals and families. More than 10,000 people have attended Survey-related events and media coverage has appeared in more than 70 national and global media outlets. Targeted Sales Campaigns U.S. Trust Private Philanthropy Campaign Jeff Briskin conceived and executed a campaign aimed at delivering $60 billion in potential private philanthropic and foundation assets from U.S. Trust clients. In this project he conducted demographic analysis of existing philanthropic clients to determine common characteristics to use for lead analysis; created and distributed targeted regional lead lists; trained financial advisors on philanthropic prospecting; and produced sales tools, seminars and marketing materials to support this effort. AUM growth opportunity among foundations with assets between $10mm-$250mm in Private Bank regions $50,000,000,000 $46,050,479,662 $45,000,000,000 $40,000,000,000 $35,000,000,000 $30,000,000,000 $25,000,000,000 $20,000,000,000 $17,802,076,217 $16,978,964,206 $15,000,000,000 $16,821,667,789 $14,396,377,812 $12,157,890,330 $616,985,330 $10,599,708,905 $10,599,708,905 $10,000,000,000 $5,000,000,000 $2,380,585,891 $1,388,981,448 $3,410,946,877 $1,645,646,209 $1,990,483,014 $1,767,345,896 $1,872,423,066 $0 Northeast Greater Tri State Mid Atlantic Southeast PB FOUNDATION CLIENTS W/O PHM RELATIONSHIPS Central South Southwest Northwest ALL $10MM-$250MM FOUNDATIONS IN MARKET Branding Financial branding At Emplanet, a provider of online 401(k) recordkeeping services. Jeff led a comprehensive rebranding effort., developing new value propositions and positioning statements, brand attributes, and competitive pillars. He then created new online and collateral marketing materials, to incorporate this branding. When Emplanet partnered with AllianceCapital to sell its services under Alliance‟s private label, the Emplanet messaging was incorporated into Alliance‟s marketing efforts. At Bank of America, Jeff provided leadership in rebranding and repositioning the bank‟s incubatory retirement plan and institutional investment businesses. After conducting client research and market and competitive analysis, Jeff provided strategic and creative support in developing value propositions, brand attributes, positioning statements, and new design and marketing collateral standards. Retirement Plan Marketing Small-plan marketing Jeff has extensive experience developing traditional and online marketing programs to support the sale of 401(k) plans for small businesses. At Fidelity Investments, he produced an integrated online advertisingprospecting site program for its micro-plan business that delivered 50% of its leads. At Emplanet he developed collateral materials, direct mail programs for its directsold plans and online marketing sites for its private label services sold by advisors at Alliance Capital. Web-Based Product Marketing Fidelity Investments Term Life Insurance Site Jeff served as content manager and site architect for the first generation of Fidelity‟s Term Life Insurance site.* He conceived this site as emulation of a typical sales process, beginning with education, moving through assessing coverage needs and costs, and fulfilling with an online application that would result in a follow-up sales call. When initially launched, this site brought in 80 applications a week. *Visual illustrates current site, which still follows Gen 1 site architecture. Advisor/Investor Communities Pioneer Investments AdvisorMatch Jeff Briskin served as product manager and marketing lead in the development of AdvisorMatch, a cuttingedge online community connecting investors and investment professionals. The turnkey WebBuilder application allowed advisors to build and publish a prospecting web site in an hour or less, and allow it turn up in searches by investors who came to the AdvisorMatch site to find an advisor. Email Direct Response Retirement Plan Education Jeff Briskin served as creative lead for Fidelity‟s “National Pay Yourself Day,” a turnkey email campaign that used an embedded retirement calculator, distributed electronically to more than 250,000 Fidelity 401(k) plan participants to immediately demonstrate how increasing contributions could result in a significantly larger „nest egg‟ down the road. Online Cross-Selling Fidelity Right Time Marketing Campaign Jeff Briskin served as creative director and provided strategic support for Fidelity‟s Right Time Marketing campaign. This multichannel (web, email, automated phone) campaign used automated data-mining of client‟s account levels, trading activity, and demographic information to „push‟ selected cross-selling messages to clients. In this example, an increase in trading activity triggered an email message and a web-based promotional message for Fidelity‟s Powerstreet Pro trading platform for active traders. Financial Planning Tools Retirement and Advisor Tools and Calculators Jeff Briskin provided content development and interface design support for retirement planning tools created by Fidelity Investments and Merrill Lynch. As an independent consultant, he created a proprietary calculator to help 401(k) plan sponsors calculate catch-up contributions for eligible plan participants. He also created an analytical tool to help financial advisors assess eligibility and allocation of alternative investments for eligible institutional clients. Artificial Intelligence Pioneer Investments CyberGuides Jeff Briskin served as product manager and marketing lead in the development and rollout of Pioneer Investments‟ CyberGuides, the financial industry's first interactive 'bots' that could converse with users in plain English on over 5,000 topics and could lead investors through topics such as retirement and college planning, evaluating mutual funds, and working with an investment professional. Online Advertising Online Advertising At Fidelity Investments, Jeff Briskin established the company‟s online advertising branding standards and produced more than 400 online ads for its brokerage, mutual fund, 401(k), smallbusiness retirement businesses and for its corporate career site. He produced the industry‟s first fully interactive Flash-based ads and its first “pop up” ads for Yahoo. The investor ads generated an estimated 30,000 new accounts and $100mm in assets. Web-Based Prospecting Prospecting Sites Jeff Briskin has more than 12 years of experience developing interactive marketing strategies and producing and overseeing site architecture and content development for more than 40 internet and intranet sites. Clients have included Fidelity's institutional brokerage and 401(k) plan businesses, banks, and hospitality companies. Client Communications Thought Leadership At Bank of America, Jeff Briskin conceived of and developed Focus on Fiduciary, the financial industry‟s first quarterly publication and seminar series devoted to providing thought leadership and guidance on issues of to those serving in a fiduciary capacity for retirement plans and endowments. Topics included evaluating investment policies, locating lost participants, and meeting the provisions of PPA 2006 and other regulations. Collateral Support for Online Products Internal/External Marketing Jeff wrote and produced a variety of traditional marketing materials in support of Fidelity‟s online applications. These included editing and writing the installation manual for Fidelity‟s first softwarebased trading program, producing a cross-sell promotional disk for America Online, and creating an internal poster promoting the rollout of Fidelity‟s automated telephone trading system. Social Media & Web 2.0 Blogs & Forums Jeff is an active social networker and disseminator of ideas and research. His two blogs, Institutional Insights and B Insightful, leverage his experience to provide fiduciary education and best practices for retirement plan sponsors and not-for-profit organizations. Jeff is also active on LinkedIn and other community sites, and serves as moderator for several Yahoo! special interest groups. Jeff Briskin’s Background & Accomplishments More than 15 years of revenue-and-sales-generating strategic marketing experience encompassing branding, advertising, corporate communications, ecommerce, broadcast and corporate video, public relations, and planning tools for some of America‟s leading financial services companies Redefined institutional investment sales and marketing processes, resulting in $4 billion in new assets and dramatic improvements in win rates Developed and disseminated the financial industry‟s largest research initiative into the philanthropic attitudes and behavior of wealthy Americans Created innovative client segmentation strategies and lead generation initiatives resulting in increased mutual fund, brokerage and retirement account sales among not-for-profit, retirement, mass affluent and high-net worth investors Envisioned and executed trailblazing thought leadership initiatives, including the financial industry‟s first publication solely devoted to educating those serving as fiduciaries for retirement plans, endowments and foundations Leadership in the evolution of successful, cutting-edge, online marketing and ecommerce strategies producing measurable revenue results Experience managing internal resources and outside technical and creative providers