connecticut - CrockettMyers
Transcription
connecticut - CrockettMyers
C O N N E C T I C U T Florist MAGAZINE OF THE CONNECTICUT FLORISTS ASSOCIATION • ISSUE 4 • 2012/2013 Flowers for Newtown Our Floral Industry Responds Cover Story tRagedY iN Newtown I BY BOB HEFFERNAN magine that you are the only florist in a medium-size Connecticut town, population 27,000. It is the week before Christmas, typically one of your three busiest weeks in the year. Without warning, a deranged gunman enters one of your town’s elementary schools, killing 20 innocent 6-year-old first graders and six of their teachers. The grief of an entire world descends on your town. More than 300 news reporters and 40 satellite TV trucks set up camp in your town, along with legions of police and investigators, Thousands more emotional visitors arrive and start impromptu roadside memorials everywhere. Millions of people are glued to their TV and Internet screens, watching every detail unfold. The President of the United States comes to town. And they want flowers. Lots of flowers. * * * That’s exactly what confronted Judy Grabarz, owner of Newtown Florist that Friday, December 14, along with florists in nearby Fairfield County towns as a lone gunman terrorized Sandy Hook Elementary School in Newtown, Connecticut. It could have been you or any other florist across this country. It’s happened before in American history, and it will probably happen again. No one ever prepares a florist for such a monumental task. No guidebook or textbook could ever adequately detail what you’re supposed to do. coNtiNued oN page 4 Connecticut Florist Magazine • 3 Cover Story tRagedY iN Newtown FRoM page 3 But you, the florist, just plow ahead and do your best. First come your own emotions. Judy and her staff personally knew many of these victimized families, as all florists know their town intimately. Their voices choked over the next seven days whenever they referred to the mountain-high stack of orders. “That’s for Dylan,” you would hear them say, as they chose to use the murdered childrens’ first names in working around their design benches. “This wreath is for Olivia....”. They refused to let exhaustion interfere, although the string of 16-hour days showed in their faces. Often, they had to take a moment to compose themselves. Many designers had trouble sleeping those nights, aching C O N N E C T I C U T Florist instead to be back at their benches. The florists of western Connecticut had a mission to perform: create the most beautiful floral tributes for 26 beautiful individuals. They were running on adrenaline and they had to perform perhaps the most important job of their careers. * * is published six times a year by the Connecticut Florists Association, 590 Main Street, Bart Center, Monroe CT 06468 203-268-9000 • 800-352-6946 Fax 203-261-5429 e-mail: [email protected] www.FlowersPlantsInCT.com www.RealFlorists.com Robert V. Heffernan, Editor & CFA Executive Director * Thankfully, Connecticut is one of only four states to have a full-time state florist association. The Connecticut Florists Association office in Monroe is just 10 minutes from Sandy Hook’s school and Newtown Florist. After counting 40 screeching emergency police and ambulance vehicles careening at full speed and siren pass the CFA office on Route 25, Executive Director Bob Heffernan gave up counting. But then the task that lay ahead was daunting: he could foresee an unprecedented load of funeral and memorial work, in one of a florist’s busiest weeks, with flower supplies uncertain, and flower shop staffs at their leanest, with just one florist and one funeral home in Newtown. It looked like the perfect nightmare for the floral industry. Instead what happened the next seven days showed Connecticut’s, the nation’s, and the world’s floral industry in their finest Connecticut Florist Magazine • 4 OFFICERS Cathie Giuffrida, PRESIDENT, Carbone Floral Dist. Terri Krisavage, VICE PRESIDENT TK & Brown’s Flowers, Rocky Hill Merrilee Ganim, SECRETARYTREASURER Ganim’s Garden Center - Fairfield Rosemary Agostinucci AIFD, PAST PRESIDENT Kensington DIRECTORS Anne Buck Delaware Valley Wholesale • Cromwell Michael Derouin AIFD AAF PFCI CAFA McArdle’s Florist • Greenwich Susan Festa The Pink Petunia, Cheshire Jennifer Ford-Chatfield Fleur de Lys Floral • New Haven Karen Lewandoski, K&P Flowers • Suffield Gary Meehan Wild Orchid • Middletown Alice Porter-Flagg Manchester Lee Reiske Fruits & Flowers • Bridgeport Steve Smith Always Bloomin • Plainville Leah VanNess Montville Florist • Uncasville Robin Weir AIFD Haworth’s Flowers & Gifts • Farmington Cover Story moment. Floral wholesalers immediately started calling the CFA office. “What can we do...anything just tell us,” one said. Some designers offered assistance. Bob’s first call went to Judy Grabarz at Newtown Florist. “CFA can coordinate help for you,” he told her. “I fear you’re going to get inundated,” said simultaneously eyeing nonstop coverage on CNN, ABC, CBS, NBC. The next morning, Saturday, December 15, CFA sent out an E-alert seeking volunteers and supplies. The message went viral worldwide. Within hours, CFA had offers of personal design help from more than 75 persons—not just from Connecticut, but also from faraway places like Houston, San Diego, Alabama, Michigan, and more. Florists were willing to buy their own airplane tickets and fly to Newtown. Many designers were happy to work even a few hours on the Newtown flowers. Their shops rearranged already-stretched holiday schedules to free them up. Most volunteers ended up at Newtown Florist, although some assisted nearby Irene’s Flower Shop in Monroe, also hit hard with many Newtown orders. Floral suppliers reacted to CFA’s alert by racing to assemble more than 500 cases of flowers and hardgoods for the Newtown tragedy. Truck after truck after truck from Connecticut, New York, Rhode Island, and Massachusetts was loaded with flowers for Newtown. Floral importers from Miami and Holland began shipping product. By Monday morning, CFA had a coNtiNued oN page 6 INSURANCE Services Judy grabarz The New Federal Health Care Tax Credits Are Effective This Year! Get Up to 35% Credit for Your Employee’s Health Insurance. Connecticut Green Industries has made available top quality health care coverage by one of Connecticut’s largest medical insurers, exclusively for the members of CFA, CGGA and CNLA.. You now have 6 plans to choose from including plans with Health Savings Accounts, for additional savings and flexibility. We will help you find the right plan for you and your employees. Oxford Health Plans has one of the largest medical networks in Connecticut, including all hospitals and most doctors. These plans are available to any size company but you must be a current member of CFA, CGGA or CNLA. If you are not already a member you can fill out a new member application online at www.ConnecticutFlorist.com Plans are administered by MW Financial Group LTD. Other services offered include Dental, Life, Disability and Long Term Care insurance. Exclusively for the members of... Health Plans Provided by For information contact: Marc Michalak, CFP 1-800-438-3162 x127 [email protected] MW Financial Group, Ltd., 197 Scott Swamp Road, Farmington, CT 06032. www.mwfinancial.com Connecticut Florist Magazine • 5 Cover Story Volunteers inside Newtown Florist tRagedY iN Newtown FRoM page 5 wonderful problem: the outpouring was so generous there was no way all of it could be reasonably accommodated. Actually, the entire town of Newtown had the same problem. Donations of money and goods poured into the town at a fast rate. Bob Heffernan set up inside Newtown Florist to manage the donations of labor and supplies. Several times he tried politely to refuse flowers, but was often told, “You’re getting these. Find a use for them. These people want to help!” * * * Newtown Florist’s three phone lines rang nonstop all day Monday and Tuesday as the first funerals were announced. Christmas was now six days away, but most flower orders were not for the holiday. They were for sympathy. Owner Judy Grabarz portrayed determination, a good sense of organization, and calm. Her staff of designers and drivers were boosted by a team of volunteers, who she managed skillfully and graciously. Orders poured in. Many simply were addressed to “the people of Newtown, Connecticut,” or “the Newtown first-responders” or “the children of Sandy Hook.” For many of these, the florist drivers dropped them off at the dozen or so roadside memorials across the town that people had set up. People walked in off the street to get mixed bouquets in cello wraps. A Christian elementary school in Texas sent an order for a wreath with each name of the Newtown child victims inscribed on separate ribbons. There were flowers and plants for not only the victim’s families, but also for their neighbors, and for almost anybody remotely connected to the tragedy in Newtown. Customers often ordered stuffed animals to be part of the funeral designs. Wreaths, open hearts, and crosses were part of most victim funerals. Judy several times had to re-order easels. Colorful flowers were in demand, but also many pieces were ordered in allwhite textures. * * * Several funerals were in other towns, such as Fairfield, Stratford, and Woodbury. One of the children’s bodies was flown back to her native Utah. So, some of the floral work was scattered, not entirely concentrated in Newtown. Connecticut Florist Magazine • 6 Several somber moments forced the hectic shop into silence when parents of the 20 child victims would come in to order their flowers. You could see the exhaustion and emotion on the parents’ faces. They were enduring the worst kind of hell, and all of the florists’s hearts were broken for them. Most of the victims’ services were closed-casket. Many services were held inside churches. All of the victims’ families had 24hour police protection. Honan Funeral Home on Main Street, Newtown, often had a ring of police officers stationed on the grounds to control crowds. Judy Grabarz—like most of her florist colleagues—has spent years developing good relations with her local funeral director and town officials. All of that helped her tremendously in the days following the Newtown shootings. Cover Story over 500 cases of donated flowers arrived in Newtown, many with heartfelt messages... Numerous phone calls went back and forth to smooth the details. * * * For the floral drivers delivering flowers, traffic sometimes became impossibly backed up as crowds came into the town and police tried to manage the flow around countless news media trucks. At the churches hosting memorial services, officials gave flower trucks easy access to bring in flowers. But most facilities were roped off several hundred feet away to keep the hungry news media cameras far away. This was not the kind of publicity florists wanted, but reporters wanted details on every aspect of the Newtown tragedies—including how people were expressing themselves. Indeed, people were using flowers for the very reasons florists knew had timehonored value: showing love and hope during life’s worst moments. On several occasions, the Newtown Florist staff politely refused news reporters’ requests to interview them, film them, or photograph them. The Hartford Courant, however, was persistent. Reporter Dan Connecticut Florist Magazine • 7 coNtiNued oN page 8 Cover Story tRagedY iN Newtown FRoM page 7 * Haar pestered the CFA office for the story. Bob Heffernan spent much time explaining how florists always work to protect the confidentiality of their customers and their orders, and how flowers are used to express human motion, especially in such a horrifying catastrophe. The Courant published an unexpectedly careful and sensitive story days later, with this lead: “Flowers and wreaths. They are the living, fragrant markers that hold together a community in mourning, in public and sacred spaces, at funerals, in houses all over Newtown and beyond. Wherever there is grieving, there are carefully arranged flowers and wreaths.” * Donations of cut flowers continued flowing into Newtown through that following Thursday. Sometimes, they came in on pallets. Outside Newtown Florist, it looked more like a wholesale florist’s cooler. Some florists sent “care packages” to Newtown Florist. One Peoria, Illinois florist sent a box of assorted items like casket saddles, teddy bears with the note: “Use as you can for the children’s funerals.” The cases of flowers received from our floral industry were full of handwritten messages. “Handle with care for Newtown CT,” one said. Many were inscribed with magic marker on the cardboard simply, “In honor of Sandy Connecticut Florist Magazine • 8 Hook.” Drivers of big box trucks from the wholesalers had to give silent hugs to the Newtown staff. Bob Heffernan spent hours re-routing the cases of flowers to other affected florists in the area. A volunteer team spent hours daily at Newtown Florist prepping flowers in buckets. In Bethel, Alice’s Flower Shop owner Kathy Menichelli got a group of local garden club volunteers to clean and condition 3,000 of the donated roses, which were used at a giant memorial service inside the O’Neill Center on the Western Connecticut State University campus. Cover Story In Trumbull, City Line Florist took some time that busy pre-Christmas week to make up hand bouquets for people to use in their church prayer services for the victims. In Fairfield, Bruce Minoff opened one of his large event coolers to take delivery of one truckload of the donated flowers, which he helped distribute to shops working on the funerals. Minoff owns Hansen’s Flower Shop, plus also Irene’s Flower Shop in Monroe, where manager Bob Sabia AIFD used the flowers for many of his Newtown-destined funeral pieces. * * * The intense media coverage brought out the crazy people. Police motorcycle riders escorted the funeral corteges as they traveled up and down Route 25 in Newtown. Bomb threats were called into services for the Newtown victims, once emptying the Catholic Church in the midst of one of the services. A very low point came inside Newtown Florist when a telephone caller threatened the flower shop. The Newtown Police and the state police bomb squad arrived with explosivesniffing dogs to clear the flower shop. From then on, town and state officials had set up a command center with the FBI, asking that future flower deliveries intended for the victims first be cleared there. * * FLoRaL VoLuNteeRS & doNoRS NeWtoWN tRagedY 2013* VoLuNteeRS doNoRS Bob Buettner, paul Buettner Florist, e. Hartford Michael derouin aiFd & alicia gerbert Mcardle’s Florist & garden center, greenwich Mary dutko, cromwell Susan Festa, the pink petunia, cheshire Jennifer Ford-chatfield, Fleur de Lys, New Haven Lynne gaffney, Montville Florist Merrilee ganim, ganim’s garden center & Florist, Fairfield cathie giuffrida, carbone Floral dist. cindy gorsky, tolland Bob Heffernan, cFa Roberta Heffernan angela Henry, Houston, tX Heather Henry, plantsville terri Krisavage, tK & Brown’s Flowers, Rocky Hill Bruce Minoff, Hansen’s Flower Shop, Fairfield Sylvia Nichols aiFd, cheshire Nursery Flower Shop Lee Reiske, Fruits & Flowers, Bridgeport Mary thielke, Bella Flora, Rocky Hill Leah Van Ness, Montville Florist Robin Weir aiFd, Haworth’s Florist, Farmington allen Zeiner, cFa anne Buck, delaware Valley Wholesale Michael derouin aiFd, Mcardle’s Florist & garden center, greenwich Jon Lindeberg, teleflora FleuraMetz, tom Yaiser Ftd, Janet Justus & Jim Weedon delaware Valley Wholesale Florist, cromwell ct a. perri Farms, Ronkonkoma, NY carbone Floral distributors, cranston Ri equiflor / Rio Roses, Miami, FL Springfield Florists Supply, Springfield Ma Roses for autism, guilford ct Michele’s Floral events, peoria Heights iL Mcardle’s Florist & garden center, greenwich ct c&c cut Flowers, Bridgeport ct Fall River Florist Supply, Fall River Ma island Wholesale Florist, Quogue, NY east coast Wholesale, Norwalk ct Florida Beauty Floral, Miami, FL trillium Floral, St. catherines oN, canada choice Farms, Miami, FL R.F.i., Miami, FL Jet Fresh Flowers, South Florida gardens america, Miami FL Fresca Flowers, Miami, FL the Hurley group, Newtown & New Haven Jensen tire & auto, Monroe Mavrode Farms, Ringoes NJ esmeralda Farms, Miami FL transflora, Miami FL the Queens Flowers, Miami FL golden Flowers, Miami FL armellini air, palm city FL FiNaNciaL coNtRiButioNS Rapozza’s Florist & greenhouse, Westport Ma enchanted Florist, Las Vegas NV Fleur de Lis gift Shop, St. Louis Mo alice Waterous, Michigan Floral assn., grand Haven Mi Becky Huffman, Floral designer, columbia iL * as of January 15 * Florists were helping in so many creative ways. Every day during that stressful week, they took turns bringing in lunches for the Newtown crews. They sent pastries for breakfast. One arranged for the donation of a van to help with the numerous Newtown flower deliveries. Several florists across the country mobilized to solicit monetary donations. One Michigan florist said with her $150 check, "To help preserve my own sanity, it's necessary for me to do something, no matter how modest." Rapoza's Florist in Westport MA sent CFA a check for more than $1,800 collected from a post on their shop's Facebook page. Enchanted Florist of Las Vegas sent almost $600 raised from a large group of concerned people in that western city. Missouri-based regional floral wholesaler Baisch and Skinner sent out a note to its customers encour- Connecticut Florist Magazine • 9 aging donations to CFA. To date, CFA has received nearly $3,000 in checks. The CFA Board of Directors will decide a good use of the funds that benefits the Newtown victims and makes our floral industry look even better. MARCH 8 • 9 • 10 / Experience the Expo Trade Fair Largest in the northeast U.S.! Saturday & Sunday 10am-5pm Scan the QR code below to see the list of exhibitors or go to NortheastFloralExpo.com Elegant New Location • Florist Bookstore • New Products • State Florist Meetings • Silent Auction • Short demos in the Trade Fair • Big Trade Fair Prizes Stay at the beautiful Mystic Marriott Special Expo rate of $114 Call 866-449-7390 exit 88 off Interstate 95 Connecticut Advance Registration each day and AIFD Symposium grand prize! Expo Sponsors DIAMOND AT THE MYSTIC MARRIOTT PLATINUM • CFA-member company $49 ($39 each additional) • Non-member companies $69 • Students $20 Your registration includes entry to the Expo for each day, business clinics, trade show, main stage shows, state florist meetings, demo programs in the Trade Fair, and viewing design competitions. GOLD SILVER PARTNERS Get All the Details & Register Online: www.NortheastFloralExpo.com or call CFA: 800-352-6946 Connecticut Florist Magazine • 10 Friday Evening Doors Open at 6:30 with Live Fashion Show Beginning at 7:00. Tickets $100. Proceeds benefit Pediatric Oncology at Yale-New Haven Children’s Hospital To enter the competition, call CFA at 800-352-6946 or see the rules at the end of this packet MARCH 8, 9, & 10, 2013 • MYSTIC MARRIOTT • EXIT 88 OFF I-95 • CONNECTICUT Connecticut Florist Magazine • 11 Saturday ON THE MAIN STAGE Reflections | Noon Join Ken Norman AIFD & Theresa Colucci AIFD on a trip down memory lane and then move forward as we look at floral designs that keep us relevant in the future. Our journey is sure to bring a smile, even a laugh out loud, as we explore how designs styles have evolved over the past several decades. Be inspired by the possibilities of floral design for today and keep yourself current in the months ahead for our competitive marketplace. Presented by Diamond Sponsor CFA. HANDS-ON WORKSHOPS Additional cost $79 members, $89 nonmembers Floral Mechanics...Naturally | 8:30am Floral arrangements designed to be unique and clever can be achieved by using Natural Mechanics. Ann Jordan AIFD, AAF, MMFD, will provide the designer with the knowledge and use of kubari and armatures to support floral compositions. Students will learn to create designs that are hand crafted and styled to be one of a kind…Naturally. Presented by Platinum Sponsor FTD. Something New.... | 8:30am Join Bert Ford AIFD, PFCI, as he takes you on a hands-on journey of what today's bride is searching for. His progressive approach to wedding florals will highlight both bouquets and table centerpieces. Featuring a vast array of products presented by Gold Sponsor, Delaware Valley Wholesale Florist. Embracing the future of Wedding Design | 1:00pm Join international floral design expert Neville MacKay, CAFA, PFCI for a fun filled hands-on workshop featuring all of the latest new wedding products from Smithers-Oasis. Learn how you can easily upgrade your designs by incorporating these new products into your wedding bouquets, centerpieces and more. Presented by Diamond Sponsor CFA & Silver Sponsor Smithers Oasis. Brilliant on the Basics | 4:30pm This is a dynamic program based on Barry Gottleib’s new book, Brilliant on the Basics...A Playbook for Business Leaders. Presented by Partner Sponsor Carbone Floral Distributors and Rio Roses. Tropicals Made Easy | 1:00pm For the experienced designer to the novice, tropical flowers and exotic foliages can be somewhat challenging. This class by On Thai AIFD will cover the care and processing of the flowers as well as easy design elements and techniques, and some “tricks of the trade”. Presented by Diamond Sponsor CFA. NORTHEAST FLORAL EXPO DESIGN COMPETITIONS 2013 • CFA State Design Competition The theme is to create a floral arrangement for an art gallery’s grand opening. • The CFA Masters | Designer of the Year The theme is “Reflections”. Using some kind of reflective element, give us your interpretation of what reflections means to you. • FFA Student Design Competition Agri-science high school students from southern New England show you their talent and skill in floral design. To enter the CFA competitions, read the rules and fill out the entry form at www.NortheastFloralExpo.com BUSINESS CLINICS Customer Satisfaction...The Experience | 12:30pm This program drives home the importance of making every experience that a customer has a positive memorable one. Speaker: Barry Gottleib. Presented by Partner Sponsor Carbone Floral Distributors and Rio Roses. Florist-to-Florist | 2:00pm In this annual popular session, florists educate each other and share their best business practices. Presented every year by Diamond Sponsor CFA. MARCH 8, 9, & 10, 2013 • MYSTIC MARRIOTT • EXIT 88 OFF I-95 • CONNECTICUT Connecticut Florist Magazine • 12 Saturday Evening Cocktail Reception 6:00 mingle with your friends Bus to Mohegan Sun 7:00 try your luck or grab a bite Dessert Soiree 10:00 sweet dreams Cost per person $79.00 M E E T U S I N If that bus leaves the hotel and you’re not on it you’ll regret it. Maybe not today maybe not tomorrow but soon...and for the rest of your life This is the beginning of a beautiful friendship Connecticut Florist Magazine • 13 Sunday BUSINESS CLINICS Marketing to the Affluent | 12:30pm Even in down times there are people out there who have plenty of money to spend on the products and services that we sell. Do you know how to find the affluent, or identify their buying habits? Rick Rivers will show you how to look at your demographics and then create a campaign to increase your sales and profits. Presented by FloristWare & Diamond Sponsor CFA. Building Your A-Team | 2:00pm How to select, train and motivate your staff to take your business to the top! Derrick Myers CPA. Presented by Crockett Myers & Diamond Sponsor CFA. ON THE MAIN STAGE Hidden Treasure, Finding the Gold in Your Business | 8:30am Hidden in your business are areas of cost that if reduced would greatly increase the profit of your business. A dollar saved in cost is a dollar added to your bottom line profit. Derrick Myers CPA will deep-dive into the six main cost centers of your business and show you how to track, measure, and adjust costs so you increase profits like you never thought possible. Presented by Crockett Myers & Diamond Sponsor CFA. The Impact of Perception | Noon Profitable companies believe image to be their number one asset. Floral product is everywhere, from street corners to the Internet. We have one thing that will always be our own: our image. This intangible personality is our finger print; it is our reputation. Self-branding creates customer loyalty. If the mystique of image is missing from your company, Ann Jordan AIFD, AAF, MMFD will show you how to create designs that reflect your own brand. Presented by Platinum Sponsor FTD. HANDS-ON WORKSHOPS Additional cost $79 members, $89 nonmembers Less is More | 8:30am Featuring Theresa Colucci AIFD Designing for profit using less than 10 flowers and making an impact. Learn how to create designs that will have a strong visual impact on a budget. These floral designs allow you to keep your costs down, profits up and still create an impressive design for your customer. Presented by Diamond Sponsor CFA. Head to Toe | 8:30am Explore the spectrum of design possibilities by creating body flowers for the hair, corsages, wristlets, adornments for shoes, etc. Let your imagination run wild! Instructor: Debbie Grote AIFD. Presented by Diamond Sponsor CFA. Verdant Succulents Made Simple | 1:00pm Also known as Echeveria, students in thiis workshop taught by Ken Norman AIFD will create a modern centerpiece using these trendy and effective botanicals, and an armature in a lotus bowl to frame the eye-catching succulents. The succulents' color and texture, in addition to their durability, make for an extraordinary floral display. Presented by Diamond Sponsor CFA. Picture Perfect Sympathy Designs |1:00pm You have a website. The arrangements look wonderful, but the pictures just don't do them justice. Learn tips from J. Robbin Yelverton AIFD, AAF, CF, PFCI for making web-worthy designs and photos. Students will make a sympathy arrangement in class then see how to photograph it for the web. Presented by Silver Sponsor Flower Shop Network. Get Armed | 1:00pm Learn how to make an armature that can be the base of both floral arrangements or hand tied bouquets. Features Instructor Dorothy Chenevert AIFD. Presented by Diamond Sponsor CFA. Mazel Tov! | 2:30pm Follow the life of Sarah, a young Jewish girl as she takes the journey through the monumental chapters of her life -- her Bat Mitzvah & Wedding Day. Learn the traditions and terminology of the Jewish faith that we as professionals should know. David Siders AIFD & Rudy Grant AAF AIFD will share their knowledge, resources and ways to market to this clientele—all while showing various examples of flowers and decorations appropriate for mitzvahs, weddings and so much more. Presented by Diamond Sponsor CFA. MARCH 8, 9, & 10, 2013 • MYSTIC MARRIOTT • EXIT 88 OFF I-95 • CONNECTICUT Connecticut Florist Magazine • 14 CFA at the Flower Show Volunteers Needed for CFA’s Display at the 2013 Connecticut Flower & Garden Show in Hartford. Help us educate 30,000 flower-lovers! Contact CFA at 800-352-6946.