2015 Annual Report
Transcription
2015 Annual Report
ANNUAL REPORT 2015 SET TING THE STANDARD FOR QUALIT Y go to the next page go to the previous page go back to the Contents page CONTENTS A E A E STRATEGIC REPORT .................................................... 16 AEROFLOT GROUP PROFILE ....................................... 4 Aero ot roups A r es esu ts h hts est e t se Ke E e ts ustr e o to A Aero ot roup s uss s r est r e roup o e o Europe s e r es the roup s t stre the e ts r et pos t o th s to ts e e t e str te h h s e pte to e ter o to s s ou e o h prese e ere t r et se e ts so to our pro t e ppro h to ress h es the e ter e ro e t our o us o s p e r s 4 6 8 10 12 14 A E BUSINESS OVERVIEW ................................................ 40 Oper t esu ts oute et or A r r t eet S es te e ep r S et Se ur t r Ser e u t o to or t o ro ure e t e h oo 42 49 60 68 70 74 77 81 86 etter ro the h r o the o r o etter ro the h e E e ut e O er r et O er e Str te O er e ts ures u E ro h rt esour es e t rote t o ro r e ro r es Spo sorsh p A E CORPORATE GOVERNANCE .................................... 120 e Stru ture 122 152 160 APPENDIXES ............................................................... 166 ABOUT THE REPORT ................................................ 276 18 20 22 28 38 A E CORPORATE SOCIAL RESPONSIBILITY .................88 A E FINANCIAL REVIEW .................................................. 106 orpor te o er s e e t Se ur t es re tors Corporate website http://www.aeroflot.ru/ Interactive Annual Report 2015 is available at http://www.annualreport2015.aeroflot.ru/ 90 98 101 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AEROFLOT GROUP’S AIRLINES AEROFLOT ROSSI YA ORENA IR DONAV I A AUROR A POBEDA Aero ot s uss s est rr er o e o the o est r es the or Aero ot s se os o t Shere et e o A rport oss s o e o uss s r est rr ers the r et e er the orth est o the ou tr se St eters ur the o p oper tes ost o ts o est ter t o hts ro u o o A rport Ore r oper tes h rter hts s he u e o est hts O E A s se t Ore ur A rport s e s o o e o o u o o rports os o o oper t s se Auror s the roup s rr er the uss r E st t s se t osto u h oS h s Kh ro s rports oper tes hts et ee or t es the r E st S er o e s the roup s o ost rr er u he to urther re se popu t o o t o e s se t u o o A rport os o 4.8 2.8 26.1 o p sse 93.5 ers o ASK e se t o etres p sse er o 79.3% 74.1 o p sse 46 o est 87 ter ote 4 o est ers 11.5 o ASK e se t o etres p sse er o 75.7% tor 8.7 K er tur o er 170 aircraft o p sse o p sse o p sse to routes 24 o est 37 ter o p sse o ASK e se t o etres p sse er o 72.9% K er tur o er 30 aircraft routes tor 1.5 ers 8.7 o p sse 6.3 to routes tor 1.1 ers 2.7 o p sse o ASK e se t o etres p sse er o 71.3% 1.9 K er tur o er 19 aircraft routes s the r est re o rr er Souther uss o t osto o o Kr s o r er e o rports oper tes s he u e hts pr r th uss to u er o ter t o est t o s ost the S o p sse 60 o est 13 ter to routes routes 17 12 o est ter o p sse o ASK e se t o etres p sse er o 71.6% 1.9 K er tur o er 10 aircraft ers 2.6 tor 3.1 o p sse routes to routes 11 o est 12 ter 5.7 tor o ASK e se t o etres p sse er o 81.2% 4.7 K er tur o er 21 aircraft ers o p sse K er tur o er 12 aircraft routes to routes 56 2 o est ter to routes routes Sh re o the roup s p sse er tr Sh re o the roup s p sse er tr Sh re o the roup s p sse er tr Sh re o the roup s p sse er tr Sh re o the roup s p sse er tr Sh re o the roup s p sse er tr 66.3% 12.1% 7.2% 3.7% 2.9% 7.8% ter to routes 2015 ANNUAL REPORT u eo s he u e routes o respe t e r tor e 5 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 2015 RESULTS Aero ot roup s stre ths re sh pe eter e e e t e str te ts p e e t t o he roup sets h h st r s th t re the e h r or the uss r tr sport t o r et SET TING THE STANDARD FOR STABILIT Y SET TING THE STANDARD FOR SC ALE SET TING THE STANDARD FOR TR ANSPARENC Y SETTING THE STANDARD FOR RESPONSIBILITY SET TING THE STANDARD FOR CONFIDENCE he roup s str te prese e ere t r et se e ts he p the roup e res e t to e ter e o o tors e er stro oper t resu ts he roup h s e te s e route et or o er uss ore pt t es or tour st e tres rt ersh ps th other r es e ersh p o the S e ee p the roup s o er to p sse ers he roup o t uous str es to pro e ts orpor te o er e re se tr sp re throu h u er o pro e ts th s re Aero ot roup t e o tr utes to uss s so e e op e t e sur popu t o o t the ess t o uss s re o s he roup s to est sh st e utu e e tr sp re t re t o sh ps th st eho ers u o e ts p sse ers e p o ees Stro per or e s e pr or t or Aero ot roup esp te the s t p t o roe o o o t t o the ustr s ho e Aero ot su ee e tr s or these e ter h e es to r ers o the roup s per or e sh re o the uss r tr sport t o r et 319 s 54 39.4 million passengers re se p sse ↑ 13.4% ↑ 32.5% ↑ 7.8% tr 6 o est p sse re se re se Aero ot ter t o p sse 2015 ANNUAL REPORT he u e routes er tr r es er 3 epe e t re tors o the o r o re tors ou tr es 40.7% er tr 4.4 espo s e ppro h to e p o ees medical check-ups, health resort treatment for flight crew and other employees, private pension plans 36.7% 262 sh re o ter p sse er tr r r t to the eet Aero ot s e o the S e o e E er orpor t o o o est orpor te o er e pr t es o p th the e re u re e ts o the orpor te o er e o e 40.9% ree o t e RUB 415.2 Helping children in need of medical treatment – o er 6.8 thous t ets ssue o the Mercy Miles pro e t RUB 58.7 Support for Russian sports, culture, and cinema e rs er e e o the Aero ot r e s eet Support for World War II veterans – eter s over 20 thous o p p sse ers rr e s p rt o the Comrades in Arms p s p rt AEROFLOT – SET TING THE STANDARD FOR QUALIT Y ↑ 29.8% 14.1% o re e ue o E RUB 69.7 re e ue ro th o E A Aero ot r e s ht s et e e A r o oper t 99.978% sh o ro t t es 72% Aero ot r e s et ro oter S ore 7 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes HIGHLIGHTS OPER ATING HIGHLIGHTS – AEROFLOT GROUP sse er tr o A FINANCI AL HIGHLIGHTS – AEROFLOT GROUP sse er o e e ue U tor E o A U o E A r 60.1% 24.8% 67.6% 10.7% 16.5% 14.3% 31.4 27.5 34.7 13.4% 19.0% 39.4 78.1 76.8 78.2 78.3 77.8 16.4 sse sse 9.9% 20.5% 15.0% 158.0 2012 2013 er tr 2014 2015 2011 sse ro th r te er tur o er o K A 2012 er o 2013 tor e se t o etres 2014 sse er o 2015 tor h 2011 Revenue e pp E o ASK A U 38.5 30.1 2012 2013 2014 2015 E 2011 E ro th r te o 15.2% 15.2% 415.2 103.1 319.8 291.0 253.0 2011 17.5% 29.8% A A et pro t r 2012 E U A 51.0 48.7 2013 2014 2015 r o 59.3% 17.6% 14.3% 74.6 85.3 5.6% 90.1 8.4% 97.6 12.0% 17.9% 14.1% 95.6 46.1 109.1 6.2% 115.8 7.7% 2012 sse er tur o er 2013 ro th r te 2014 2015 2011 A 2012 e se t o etres 8.2% 2014 ro th r te 2015 ANNUAL REPORT 14.4 19.0 20.9 2011 2012 2015 E 7.3 10.8 –6.5 31.8 2013 58.7 5.2 24.8 –17.1 A * ote A uste 8 7.8% 124.7 60.0 2011 25.8 14.1% 10.9% E et pro t or 2013 A 2014 2015 2011 eporte r e u es resu t ro er t es reser es 2012 et pro t oss 2013 2014 A uste 2015 et pro t other o e o e e ts 9 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INVESTMENT C A SE AEROFLOT GROUP № 1 THE GROUP’S STRENGTH DESCRIPTION & OBJECTIVE BUSINESS DI VERSIFIC ATION BA SED ON A MULTI- BR AND he u spute e er o the uss r tr sport t o r et ers t STR ATEGY PRESENCE IN AT TR ACTI VE se e pro t e e uss s e Aero ot e ee other E sur PRODUCT pro u t u BUILT AROUND THE HUB ter se st e t rr er o e rr e e o p sse t e o er ers to pr e se s t e e tere the op uss er tr ter restr t o s o h rter t u hts to ur e r e s p sse re u e hts to E to the roup s us ess E o s ste t p sse ers h h t to ttr S tr or the ourth t t ers pt pt o o ter o roup p sse to e the h rter tro u e ou ts or ou t or er tr ts prese ur e re ot roup p sse er tr er tr routes re se est to s e re o s o e e th ere t e p tter s o e t et or eA r s re o the roup o t ue to to o se prese pro ote s Ar se Aero ot s the est A r e E ster Europe or e For more details see page 77 to opt AT SHEREMET YEVO AIRPORT the e e op e t to tr er es e t ter s he u e pro e route et or ht re ue oute et or e p to tr re se to s t se re s o pro otes tr e t o ts tot Aero ot p sse r u t to re se p sse r etter ht s t tr ro th u e s sh re o ter to tr er st er tr For more details see page 49 EFFICIENT FINANCIAL MANAGEMENT CONTROL 2015 ANNUAL REPORT p sse Aero ot STANDARDISED HIGH - QUALIT Y ost opt pe e t to o s to to e sure o pet t e e AND CONSISTENT COST 10 es ost o e For more details see page 44 BAL ANCED ROUTE NET WORK For more details see page 52 e ts o hrou hout the e r the roup r e ts e ts ret r o t o et e se th the o e t For more details see page 60 he o uss roup p t s eo r ph r e s t e tr s t oper t o s Europe As tr s t r ets r o s ste t re u t o o prese he For more details see page 32 r ets pote t u o su ers e o o so se se e t MARKET SEGMENTS Oper tes ou r r t eet e t to t ro E p he roup t o o the roup s t e 2015 RESULTS the h e ro e e t e resu te ost opt ASK ro th s to t t es outp pro t e re e ue e e t ASK ro th e o o For more details see page 108 11 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes KEY EVENTS FLEET EXPANSION A ree e t s e th U te A r r t orpor t o or Su ho Super et s uss e t e er t o r r t he ree e t s o o o to the e st r o tr t or the e er o r ers u r e or u o u erst s e th S er e s or t e st r r t oe pre ous te e or r s ero O to er ACCESSIBILIT Y OF REMOTE REGIONS ROUTE NET WORK DEVELOPMENT S Aero ot u est to s Ast At r u e t re t e o o r E st K res tro u e Aero ot r e or ss hts o routes to the uss r S eropo Apr he K SUCCESSFUL DEVELOPMENT OF LOW- COST C ARRIER s he u e hts to hst A t u A to e A Sh e t O to er s t our e e e e op o uss r r the o ts et p sse r es t ere e p to u or ers e e e er to o e s eet h e routes o e rr e e o e o the op s For more details see the Aircraft Fleet section. For more details see the Corporate Social Responsibility section. For more details see the Route Network section. INVOLVEMENT IN RESOLV ING TR ANSAERO SITUATION STR ATEGY UPDATE Aero ot roup ssu e oper t o e e t to rr out o p sse ers o r s ero h h e se oper t o s o O to er o p sse ers ere rr e o r s ero hts th oper t o o tro u pro e Aero ot roup o p sse ers ere rr e o Aero ot roup s hts r s ero s usto ers ot u re u o t et pr e u the se re t es ees se the ser e s ot re ere Aero ot oss re te o er thous pos t o s or e r s ero e p o ees Septe er e e er he roup pte ts up te ut r p t or to the h r et e ro o the oss Ore r o s e re o rr er u er the oss Septe er For more details see the Operating Results section. EVENTS AFTER THE REPORTING PERIOD Aero ot s r e St r A r e st tus S tr e e e o re o t o or outst ser e e t to r he e o oper t o s e oss r e u A e h s spe st r r t rep r su s r o t e ert o e e ts oper t o s For more details see the Corporate Social Responsibility section. 12 2015 ANNUAL REPORT he te te ht e For more details see the Strategy Overview section. 13 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INDUSTRY RECOGNITION AND AWARDS AWARDS PROFESSIONAL AWARDS R ATINGS Aero ot s ote est A r e the ourth t e t S tr or E ster Europe or Ar eA r s Aero ot o the e ers ho e pr e t A r r sport e s A r s S Aero ot EO t S e e s e the e er o the e r the o to ustr Aero ot roup s o e o the r rr ers p sse er tur o er to the r sport or e est or Aero ot s o Europe s e est p sse er tur o er ro th r te to A r e us ess e Aero ot so e r e EA r r e ers e the uss us ess s the est A r e or us ess Aero ot o ts rst E p o er r sport st A r o st s A or to r e us A r e A e t Aero ot h the est h re s oo e to s the est A or r s s or the ourth t e ro Aero ot o the o st r e er e ers ho e A r s the est uss Ar e Aero ot s re o se s the est A r r sport t o o p r sport r stru ture t t the r sport Se ur t uss to A r s rr ers or A or to outeh pp se r h e o ort e hts Aero ot s o r es o ter s o o o r ess or p sse ers A or to the ter et port Aero ot s ht tte ts re Attr t e A r e Ste r esses Aero ot o the to A r or A h e e e ts the e o r sport r sport r stru ture the or u o ot o A r or est t t o the e r o e o tter s e rst r e ost se s e t Aero ot s e ep rt e t o top pr e the r sport te or o the est e ep rt e ts o pet t o e or the top ter et Aero ot re e e the ter t o o eA r the est Spo sorsh p r et te or or ts p rt ersh p pro e t th hester U te S Aero ut s o the ost u e Aero ot ts top ht Atte t U or s o the e the est o the So ers r t e the stest ro A r e us ess e the A r s uss Aero ot s ep rt e t s re o se s the est ep rt e t or orpor te o u to s orpor te e t o s uss or to the O O r t the Asso t o o o u to orpor te e re tors Aero ot o the este e er Sur e r s the est A r e E ster Europe sr e o the top r es th the est A r e u s e Aero ot s r s 2015 ANNUAL REPORT Aero ot s orpor te te o the rst p r sport Ser e te or o the or S o pet t o A or to the e tre or A t o A A Aero ot roup r e se o oper t pro t r o Europe to rr ers hoo o h est 14 o or s uss or r e Aero ot s A u eport o se er r s u er o o pet t o s u the A u eport o pet t o the os o E h e Spot ht A r s A the o pet t o o u reports the Kr s o r e o A str t o So h E o o oru Aero ot s te re e e the e uss S A r or the se o e r ro s e the est the tr sport se tor Aero ot s se o the th ter t o se o pet t o or se the uss o u to s estor e to sA e 15 CHAPTER 2 SETTING THE STANDARD FOR STABILITY STR ATEGIC REPORT etter ro the h r etter ro the h e E e ut e O r et O er e Str te ts O er e ures o the o r o er re tors 18 20 22 28 38 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes LET TER FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS DEAR SHAREHOLDERS, Aero ot roup s resu ts or prese te th s report e us re so to e o e t the roup s uture e the o p e e ter e ro e t s e s the e e ts tre s th t h r ter se the e r or the t o se tor the e o o s ho e our roup s h e e e ts re ore th press e spe to ts res e e pote t he e e ut e e e t te e t S e e h so e e o str te ts h h e e o pro ess o s e er o e r et r tes o oper t o ro th re se oper t o pro t t he roup re or e other e r o ou e t ro th p sse er u ers t ro t e re e ue et or e e t e ere e e r er re e ue o t re t o s to r et o to s e tu e e s o s t th t Aero ot roup stre the e ts pos t o s the e r e roup o the uss r et he roup to u es r es o er se e ts ro pre u Aero ot to u et o e A other tor stre the Aero ot s r re u er o orpor te so respo s t pro e ts As e r e the th ers r o the e o the Se o or r our pro r e to pro e hts or spe te or o p sse ers those ho ore the u ru t o the r too o p rt u r port e A u er o e ter Aero ot ur uss s e o o spe r o t ue o t t th s s the pr so re e te se s t o s or the ho tors h s te e to hese u e the o t ue e e re es o su er s t ere urther o p te the e h e r te ose orre te eo o he eopo t s tu t o uss oper te u er ester e e r he ssue o o opo st supp ers tr to tor ro th o r e t et pr es o e e to the ore h s e r o p rt u r s e ere t o s rports to re se t r s or the r ser es to r es h s e s to re t re se the e pr e or r tr e there s the er th t t ou pro e u ept e or p sse ers the ut te o su ers o to ser es S e A u er o r es h e so pro e to h e u sust e pos t o s t s poss e th t other oper tors o t ue to e e the r et A he o e o p u er the oss r r s to ether three re o rr ers oss Ore r o h s ee es e or the r et pr e se e t O e te r t o s o p ete e e pe t oss to e o e the se o est r e the ou tr Auror ret s ts spe p e the roup s s e r E ster re o rr er h s pro e to e h h e e ere re or ro th r tes o re o rr ers Aero ot so oper tes to e pro r es o s ou te res rt u r ote orth ur the report e r s our t re pro r e th t rou ht res e ts o the r E st K r re o r e the opportu t to tr e to os o other e tr re o s o uss t or e pr es 18 2015 ANNUAL REPORT the h e es o utu Aero ot roup o e oper t o e e t e sure tr sport t o or ost o p sse ers o o the rupt e t ro the r et o r s ero r e he e e t te su ess u o p she th s th the u et set the o r o re tors to Aero ot so steppe up to the p te to t te the so p t re t ore th e o s or or er r s ero st e the h e e e p t or the o ro th Str te o e t o the Str te o rr er the e o o st o t o s o the r et h h h e ppro h to Aero ot roup s u t r r o re tors e e e ts to our or esp te th s e re roup s t to h e e the o s set out to e o e top e Europe top p sse er u ers re e ue ssu ses Ao s e pro r et o to s u e o s ste t st te po o to re o r t port e to our se tor our o p eh h ppre te the support ro the res e t r e ster or e Aero ot pro e ts to pro e so o t s e s the e orts o e s t e e e ut e o es to e o t e pro e e ts to the e r e or or r tr sport t o Aero ot te s to o t ue or ose th the o er e t St te u the r sport ster re u tors o ers ht o es r to port t ro e oor t t t es th these o es e o s to e ers o the o r o re tors represe t st te terest oo or r to the r o t u t e o e e t th s re o us o ou e to th o e o the roup s e p o ees p rt ers st eho ers or the r o t e t to Aero ot o e t th t e e er e stro er ro the urre t h e es o t ue to e er o e the e pe t t o s o our sh reho ers p sse ers s the short to e u ter e e pe h es the o est r et to o ro th p rt u r the o ost se e ts the r tr sport ut esp te th t the r et ret s ts pote t s p sse ers o t ue to s tr e t stru tur t ue r pr e r et r et o er e e o ter ro th t h ro r to r Kirill Androsov Chairman of the Board of Directors, PJSC Aeroflot 19 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes LET TER FROM THE CHIEF EXECUTI VE OFFICER DEAR SHAREHOLDERS, or uss s r tr sport t o e r th s o te t p e se roup o t ue to u p st se er e rs o p ete ts pos t o s uss s e r et s h e to report th t Aero ot o ts h e e e ts o the the e r se urer th e er r e roup o Europe s top e r es o Ks re se o ore th ou e the Europe s e ts u uest o e oper t o su esses Aero ot so o p ete t t eo oth ess th re o ut o the th t e use the test s ste s A o the roup s us ess pro ess re uto te th the tro u t o o three or p t or s S re SA u th s S ste s s sh the u er o s ste s use re o the poss t o t up to utt oper t osts the pro r e pro s o e Aero ot t e o p ss u er o pro e ts to support the roup s o pet t e ess r u t t e e e e o ser e to our p sse ers Aero ot roup h s o t ue to ro p ee e h e e o o o to s her to our pr p es t our o us o oper t o e s our osts here er poss e pt roup s us ess o e to h r et o to 20 2015 ANNUAL REPORT o t ue e th sse er up ot r e ore e the s s Our pro u t ser e h e re e e re o to o ter t o ustr e pert At the S tr or A r e A r s he t r s r sho e our et our sh p rr er Aero ot uss A r es s e est A r e E ster Europe or the th r e r su ess o ourth o s o o er eh e e urther re throu h th the r o S tr St r A r e st tus putt the uss to rr er the s e r et s other e ers our se tor ro rou the or he roup s pre u rr er Aero ot r e h s to e e t ts reput t o s e o r ur eo reput t o or outst ser e u ers or the r e re he o e ro e r A or to A r e us ess Aero th Ao hs e see rst o the press e ro th o the roup s p sse er tr o h h s ster th the o er e r or the e r re he o p sse ers roup re e ue p sse er o etres re esp te o er e e the o est r et th e se t o etres re s e ro e r sse er o tor re e stro th ure or the roup o up per e t e po ts p p As o the e o the e r the roup s o et or e o p sse s he u e hts to est to s ou tr es u u ue est t o s ser e our st ro o ost rr er o e he roup s resu ts or re e te our h e e e ts e er oper t o ro th e e ue re he U o oper t pro t ost u rup e to U o A p rt u r h h po t our press e pro t t A or to the uthor t t e e tre or A t o A A Aero ot s oper t r o s the se o h hest o Europe e rr ers or the e r Our E A r re se pp e ro e r to h e the E A r re se pp e r o e r to p sse er tur o er e ro e r er e O e o se ue e o th s h s ee u e t h es to the roup s stru ture O e o the u ou te su ess stor es o the e r h s ee the ro th o o e our o ost rr er h h h s u ust e ts e e tor uss hose ho our o the th ers r o the e o the Se o or r o e rr e o p sse ers ts rst u e r o oper t o s est sh tse o the top e r es uss p sse er u ers e r Se ure ts pos t o uss te u he ter t o hts th the tro u t o o ser e to r t s e re r e e ers the ttr t o o the o ost o e or the uss r et e pe t t to o t ue to e or r er o ro th or the roup e rs to o e o o re e o the roup s oper t stru ture e e e to o e three o our re o o use r es oss o Ore r to s e r et rr er u er the oss r o th s t o to the s er es e ro stre three o p es to o e e re te e e t et or th t r s or e r tr sport opt o to o s o uss s to e Our s or the e oo oss to e o e the se o r est rr er o the uss r et ter ts p re t o p Aero ot h s represe t or step to r s our str te o o e o o top t er p er o o er su ess h e t the s et ee e t u the u to o to rr er to re se so o t Aero ot to s ore th ust roup o o p es oper t e r et se e ts e so p u er o port t ro es o port e to uss s ho e Aero ot h s u ue ro e s the e usto er or re p e t o the test o t o s o uss s r r t u tur ustr ep to re se the sh re o uss u t r r t our eet up to o pr s Su ho Super et s the s e u er o s Aero ot roup to s e the or the uss to ustr the o r etp e e e e e th t our str te o t ue o us o e e e e ut o he p us o t ue oper t o ro th h e e our str te o s there ore o tr ute to the e e op e t o uss e e o ts peop e e er resu ts to the sh reho ers estors Vitaly Saveliev Chief Executive Officer, PJSC Aeroflot 21 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes MARKET OVERV IEW AIR TRANSPORTATION MARKET INTERNATIONAL AIR TRANSPORTATION MARKET s 3.5 billion passengers rr e o s he u e o hts su ess u e r or the o to ustr th p sse er tur o er re s or to A A S he u e p sse er tr re to o p sse ers or e the p sse er o tor s up pp o er tur o er Europe re the Europe r et s r e ro ter t o tr he up r tre s the resu t o re se p t re u t o res ue to the e p s o o the o ost se e t ue pr es the e E st o t ue to the h hest ro th r tes th p sse tur o er up o he r o th s ro th s the o t ue e p o the re o s r es to ter t o r ets u throu h usto o Europe rr ers A or to A A ustr e re e ue s US o o o r to p sse er hts ou t or the u o the ustr s re e ue the r sh re st t he e e re e ue s ue to ue pr es h h e e rr ers to re u e res thout e t pro ts A or to A As est tes the ustr s et o e tot e out US o te e rh h As 6.5% ro th o o s he u e p sse er tr 80.6% p sse er o tor the o to ustr e er er er so s r e se o ter s o ro th th p sse er tur o er ro O e o the ro th r ers here s re se o est p sse er tr the re o th h e the h r e he orth A er r et so e o str te up r tre p sse er tur o er the re o re o A re se tr s r e ste e o o ro th the US h h ooste the o est p sse er tr sse o o er ue pr es so h pos t e e e t o the ustr s e pe ses e pe ses e re se to US o ue osts re e o s ste t h h re h o o er e pe ses RUSSIAN AIR TRANSPORTATION MARKET he uss r tr sport t o r et s u e t s e t stru tur e pos t o e or o ter ro th esp te p sse er tr tre o r pr r ue to o r tes o p sse er tr e uss s o p re to other ou tr es o t e t Europe he er e u er o r tr ps per p t uss s h h 22 2015 ANNUAL REPORT o ers o s er e ro th opportu t es e the s e o the ou tr A other ro th r er s the re str ut o o p sse er o s et ee r to tre pro e t re e t e rs As resu t the sh re o r tr sport users the tot u er o p sse ers e t up ro to sse er tr per Sour es to uthor t es Aero ot est tes pt uss to st t st s ser es p sse Sour es r sport e tre or Str te er tr sport t o e r ouse uss ese r h Aero ot t r et e o ut o s 3.4 2.7 1.6 1.5 0.8 UK ter USA to routes ur e EU o est uss routes s h e e r or uss r tr sport t o th the ustr sho s s o st to he tot o u e o the uss r et u ore rr ers re u e o to o p sse ers A uss r es rr e tot o o p sse ers o o uss rr ers p sse er tur o er s o to o p sse er o etres K At the s et e e se t o etres re u e to o r s t p p e re se the p sse er o tor to he uss r tr sport t o r et s e te roe o o tors u o t t the ru e r te the resu t e e re spos e o e As resu t ter t o p sse er tr roppe o s t A r tr sport tr sport o tr sport to o p sse ers he r et e er et to pressure ro restr t o s o hts to E pt ur e U r e tro u e e the s t sh re o tr to E pt ur e the ter t o se e t these restr t o s e te ter t o p sse er tr h h h s ee tre o r s e te resu te re u t o ht re ue es ore rr ers he o est r et pro e res e t to roe o o u tu t o s o t ue to ro o est p sse er tr s up to o p sse ers ue to the r se o o est tour s uss u the sh t ro out ou tr e to o est to s p rt u r the Se ter s resorts 23 Aeroflot Group Profile sse u er tr ore Sour es 107.2 million passengers r sport sse u Sour e ouse e er 103.7 o A e Ar r 111.8 sport A e sse u Sour e er tr ore e er routes o o est e er Ar r o A K Sour e sport A e routes o e se t o ASK e e er Ar r 93.2 84.6 74.0 ter t o ro th r te o A sport A e 107.2 routes er tur o er uss ore rr ers uss rr ers Ar r 64.1 ter t o ro th r te e e r 91.6 80.1 uss r tr sport t o r et uss rr ers o est o etres u ore 92.1 routes Business Overview Corporate Social Responsibility hrou hout the uss r tr e r et sho e e tre s Oper t per or e e u er pressure s ore r es rr e e er p sse ers e use o the urre stru ture o the r osts su se ue t e re se the r et s pro t t or ore rr ers respo se to shr e ore rr ers st rte utt the r oper t o s to uss est t o s ore rr ers p sse er tr e re se he tour s h rter se e ts ere ter ue e out ou tr e restr t o s or ert t pes o e p o ees o th restr t o s o hts to ur e E pt At the s e t e the epre t o o the ru e ooste the o pet t e t eo ou tr e uss rr ers sport A e Strategic Report sse er tr Sour es r ro th sport e r ouse uss e er Ar r Financial review Corporate Governance Appendixes ser es uss o est tour s so re r p As resu t uss r es s the r p sse er tr e e o U er the ue e o the o e tors the tot uss p sse er tr s o o Aero ot roup te s e o tr utor to the r et s e sur r tr sport o e t o et ee t es E u Aero ot roups r se p sse er tr the r et e o str te e e re se the u er o ter t o p sse ers r ro th o the o est se e t s ore e rr ers sport A e 23.4 11.2 -1.0 -1.0 225.2 166.8 241.4 226.8 195.8 250.0 216.0 283.2 302.5 284.6 Q1 uss 226.8 billion RPK rr ers sse p sse er tur o er o uss r es Sour es ter t o ro th r te e sse u Sour es routes o er o ore e er Ar r o est routes Q2 ter t o ro th r te routes o o est uss er tr r sport ro th e r ouse Q1 sport A e Sour es r sport e r ouse routes 24 2015 ANNUAL REPORT ter e to u ers the h rts Q1 ot t es su tot s o the u report re ue to rou rr ers ore uss rr ers r et sport A e * ote u ter Q3 r et uss ore e er Ar r rr ers e uss u p sse Aero ot roup er tr sport A e pp pp Q2 r et sh re ote Ar r pp p sse er o tor or uss r es o est e er r et sh re e o ut o rr ers pp routes ore Aero ot roup s uss Aero ot roup s u ore to u Q2 Aero ot roup ter r et routes tor uss rr ers 79.7% Q3 e ro u e r h pp Q3 e ures re prese te o o ss 25 Aeroflot Group Profile 36.7% Aero ot roup s r et sh re he uss r tr sport t o ustr sh h o so te th e r est p ers ou t or o the tot p sse er tr Aero ot roup s e ersh p the r et re su spute Aero ot roup h o the tot p sse er tr uss u ore rr ers s o p re to Aero ot roup s r et sh re re throu hout th the est s poste h e o er te s o o s ue to the tr to sur e t t o re o h rter rr ers ur the h h se so Aero ot roup s Sour es r sport r et sh re e o ut o e r ouse e er Ar r E o ut o o the uss tr sport t o r et tors th t pro pte other uss rr ers to opt se eet p t to the roup s sh re re s ore rr ers re u e the u er o hts to uss est t o s or suspe e hts o so e routes he ro th o the roup s o ost rr er o e so o tr ute to re se r et sh re o th e h e ter t o tr s t oper t o s pr r et ee Europe As to o pe s te or the re u t o po t to po t p sse er tr Sour es Aero ot roup s osest o pet tors re S roup U r roup ore rr ers re te sh re r s ero h h h r et sh re the report e r e se oper t o s O to er Aero ot roup s r et sh re ro th s supporte ts e e t e us ess o e str te h h he pe the roup u res e e to e ter e o o r et uss p sse er tr u ore p p p p r sport e r ouse p sse e er Business Overview er Ar r r sport A e p p Sour es r tr er tr r sport sport t o e r ouse e er r et Ar r Corporate Governance Appendixes tot sport A e AIR CARGO MARKET A or to A A the r et o u e s est te to es up o o re se o he e to US o t o ue pr es e e res thout o pro s rr ers p p p p uss p sse Financial review Aero ot roup Transaero S roup U r roup Ur A r es Other uss rr ers ore rr ers o r r o t o r o tur o er ustr s re e ue he e re se re u t o pro t t the uss r r o r et u ore rr ers re o to o to es ter t o r o tr re se o to thous p p Corporate Social Responsibility op rr ers Other uss rr ers ore rr ers sport A e p p Strategic Report to tr tr to es h h s out o the tot the uss r et o est s o to thous r o r o es As t e r e the u spute uss th he o tot o epr roup re e r et e er r o tr Aero ot roup e se o our r est p ers ou t or r o tr p p uss thous Sour es r r o to es r sport e r r et o u e u ore ouse e er Ar r rr ers sport A e uss Sour es r r sport r o e r r et re ouse e er Ar r o ou e sport A e 18 12 p p p p p p p p 6 0 1,068.4 1,076.4 1,092.1 1,121.0 1,134.9 ter to routes o est routes ter to o est o epr roup Aero ot roup S roup Transaero Other uss rr ers ore rr ers routes ter t o ro th r te 26 2015 ANNUAL REPORT routes o o est routes 27 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes STR ATEGY OVERV IEW DEVELOPMENT STRATEGY Aero ot roups str te LONG -TERM AND MEDIUM -TERM STRATEGY Aero ot roup s str te o opportu t es the uss s to Aero ot roup s e e op e t Str te S Aero ot s o r o re tors o Aero ot roups str te p t to ter u e 2025 GOALS ersh p the o r tr sport t o s ppro e Aero ot r e r ets ustr roup s e e op e t Str te S Aero ot s o r o re tors o • • • • o ost o the top e Europe r es p sse er tr re e ue e th p sse th re e ue o p ers o p sse p sse ers er tr u re e ue t e st o e th st uss LONG -TERM STRATEGY (2025) re se p sse er tr the p sse ers re h t e st E sure stro • Se e t o o the roups ro th s e r et • Se e t o o the rport r stru ture t p e e t t o o the roups o p e t to o o str e Aero ot roups pro ress er str te e e ue U o ts rs the os o th the sh re o tr st te he str te sse o 2011 2012 2013 2014 2015 2025 158.0 253.0 291.0 319.8 415.2 Top 5 and top 20 er tr A 16.4 27.5 31.4 34.7 39.4 Top 5 and top 20 >70 STRATEGIC GOALS o est tr o e ter p sse h r e er tr st o p sse er o A * Sour es A r e us ess A t the o e t o report re e se 2015 ANNUAL REPORT 7.0 11.5 14.0 17.6 23.4 >30 30.1 32.7 35.5 39.2 44.2 32% re e ue t r ets peers Aero ot s sh re o tr s t p sse ers 28 st o s ssess e t o s up to A set o oper t t r ets or e th the roup s o ter o s tot th he roup s prese t pr e se e ts ross eo r ph es rs o the eet e e op e t str te he roups up ers o Aero ot s sh re o tr p sse ers s r et er tr ro • Str te e e e ts − r et str te − et or str te − eet str te • prese hu er tr p sse re e ue o p sse u uss rr er e e op e t pro e e t o Shere et e o ro th p s the top rr o er rs o Aero ot roups ro th str te the urre t o s ppro e KEY AREAS • Ore r s oper t o e ro e t STATUS se s MEDIUM -TERM STRATEGY (2016-2020) • o s or ht o o p est tes r re e ue se o Ar e us ess A o r e 29 Aeroflot Group Profile Ke t t es or stre su erp o ter str te MARKETING PRIORITIES FINANCIAL PRIORITIES • • • • • • oster th ross ter t o p rt ersh ps or r e roups • usto er e per e e str te es e to e sure ser e st r s s p rt o the roups r et str te ep o te h o o o t o to e sure the roups u e t t es et or e e op e t str te set out e route et or e e op e t pr p es or the roups r es • • • est e t str te e t he the roups str te o s the e u o ter pro e our pro u t t ut osts to e sure the roups st t the e u o ter oost the roups re e ue r 2015 RESULTS 30 2015 ANNUAL REPORT Corporate Social Responsibility Aero ot roup str te s se o ut r p t or e te r et se e t he u t p t or e pe etr t o ross pr e se e ts eo r ph es eet e e op e t str te e er Aero ot roups ro th e th the ppro e route et or e e op e t pr p es the roup es t pro ress to r s he ts o ter o s he e str te h e e e t o the e r s the o so t o o Aero ot s u ue t es pr r route et or e e op e t ter s o re ue o e t t throu h o s ste t e orts to pro e the hu t os o Shere et e o rport e sures ere t e to o tro ASK to opt se the eet oost s es e e o e Aero ot s o ost rr er u he s oo he Business Overview Financial review Corporate Governance Appendixes MULTI - BRAND PL ATFORM e e ut o STRATEGIC PRIORITIES e e op the u t r p t or stre the pos t o s er the Group Strategic Report Ke e e ts to the e e op e t str te ersus • ppro h to the e e op e t o Ore r up te to tor s t e e the e sure r et • ter o s p sse er tr eet t r ets u er the t p s or o e re e e e th r et e pe t t o s or • eet e e op e t str te uste o o h es the r et e ro e t orpor t p s to re se the u er o uss u t r r t SS • ter t r ets or p sse er tr so e other tors o ere ue to the o e tors h e str te o s or re e u h e th e h o the roup s r es t r et es the roup to se ts r et Oper t u er o o p es th erse us ess o es pe e t u or pro u t st r s o s the roup to o er usto ers e spe tru o ser e sses r ro pre u to u et e sure th e h su s r ret o us o e te r et se e t o e t r ets the o ost se e t ro os o to uss s re o s o ter re o hts th uss o the r e s route et or h h s s et ee uss re o s he r e e op ter t o route et Aero ot r e o uses o ress the ee s o the pre u p sse er se e t o er est ss ser es h h re ue route et or th e te s e ht eo r ph ess to the route et or o p rt ers ro the S e A e o e e t o e t hts or ter t o tr s t p sse ers ou r r t eet O Septe er S Aero ot s o r o re tors reso e to pt the roup s up te ut r p t or to the h r et e ro e t est sh s e re o rr er o oss Ore r o he tr s or to ot e t r t h es to the r es us ess o e s pos t o o est hts th to e up the u es e to pro e e so st rte or e o r es oss Auror o oper te re o ter re o hts he o us o eo r ph re s th h her pr e se s t t pr r o er the r p sse ers hts ro the se re o s th o er ht re ue Ore r s us ess o e t o use o e sure se e t o e er the rop e the se e t o er the report per o resu te t t ust e t e o est hts ere u he 31 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AEROFLOT GROUP’S MULTI - BRAND PL ATFORM: 2015 AEROFLOT ROSSI YA PRE MIU M PRODUC T MIDDLE - PR ICE REGIONAL PRODUC T S he u e hts S he u e us ess o e u spo e o e ter t o o est tr s t tr • h re ue • E o o us ess ss • ht r e • U te ht r h u r r t r r t r et roup us ess tour s st re s our s • • • Sh re o ter t o the r e s p sse A r r t eet • rro o • e o 32 er LOW - COS T PRODUC T REGIONAL PRODUC T FOR FAR E A S T r et roup st re s our s us ess tour s Sh re o ter t o the r e s p sse re t es routes er tr ~20-30% the e hts S he u e o e hts to the ost popu r est to s ter t o est s he u e o est re se s e o hts S he u e us ess o e o t to po t hts os o o t to po t hts et ee regions • h p sse er o tor eet ut s t o • E o o ss • • ht r • Up to us ess o e sse er hts the r E st o hts to re ote est t o s th the re o • E o o us ess ss ht r hours ut r r et roup our s st re • s Sh re o ter t o the r e s p sse r et roup our s st re re t es routes er tr Sh re o ter t o the r e s p sse to s • s e u s pre u u et o er e Regional segmentation hu os o Shere et e o rport se rports Europe uss prese e the uss r E st r r t r et roup st re Price segmentation re t es re t es routes er tr 0% ter t o u he e short hts A r r t eet • rro o r r t • • resort est S the • • hts • • e A r r t eet • rro o r r t r r t ~20% th re tors reso e to us ess h rter tour st o • Sh re o hts the e • s he u e A r r t eet • rro o • e o r r t r r t routes er tr 2015 ANNUAL REPORT CH ARTE R PRODUC T h u re t es S Aero ot s o r o AUROR A ht r e • U te e u • • • e te s e eo r ph Septe POBEDA h rter e short hts ~50% ote O ORENA IR hts us ess o e • o t to po t hts th uss • te o e t t • opu r ter t o est to s • E o o us ess ss • A r r t eet • rro o • e o DONAV I A hts Sh re o ter t o the r e s p sse ~20% As routes er tr Product segmentation s he u e hts h rter ou tr es te p t or 33 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes LONG -TERM DEVELOPMENT PROGRAMME AND PROGRESS REPORT Aero ot roup s o er e e op e t ro r e the ro r e s es e or e th e ree o res e t o the uss e er t o o te e e er ppro e S Aero ot s o r o re tors o e e er S Aero ot s o r o re tors o ppro e the e e ts e to the up te ro r e he o o the ro to e sure the roup s o e e op e t stre the pos t o re te e e e e pro e per or st t r e s ter sust e ts o pet t e op o pet t e e he ro r e et s str te the roup s e e op e t o e t t es to p p e e t t o o the Str te o ter he ro r e e p s the e str te set out the Aero ot roup e Str te he 3.1 million passengers rr e r e o e • • • • • * 34 2015 ANNUAL REPORT o e t es o the ro r e u e eter the roups urre t pos t o the uss o to ustr s the roups ro th prospe ts u to ustr tre s o pet t e e ro e t pro e te h es the uss o r tr sport t o r et e t re s t t es to pro e the roups o pet t e ess per or e prep r to p s to e sure the h e e e t o the roups str te e e op e t o s s r s s to opportu t es or h e the str te o s pe e t ro r e to p s u usto o ss o o e uss r r re s or u es st s e sur the e u o p e e ts t t es e op e t he ro r e pro es or the p e e t t o o str te pro e ts t t es to e sure the h e e e t o the roup s str te e e op e t o s • e e op e t supporte the u t r p t or • route et or eet e p s o • ro th the o ost se e t • oster str te p rt ersh ps • o to r e e e op e t t SS the h h pote t he ro r e so e s es t o p s to oost the roup s o pet t e ess per or e s pres r e uss o er e t re t es • our pro u t t ro th re t e o p te O to er • oper t osts re u t o re t e o p te r h • r u port su st tut o re t e o p te Apr o o the stru t o o the o er e t o ss o o r sport o u to s utes o te e e er S Aero ot oor to th S U te A to orpor t o prep re ppro e s he u es or pro u t o e er to S Aero ot o uss SS r r t S Shere et e o ter t o A rport ppro e the pro e t s he u e o p ete the up r e o stru t o o ter t es the roup poste s e e ro th p sse er tr h e e ts e e e op e t t r ets • e sur r p ro th the o ost se e t o e • pe e t e sures to pro e e o o e e • o ss o e uss SS r r t • o er o p t o str ts t Shere et e o e p the o est hts re eet oper t o t r ets thout re re t so e o the hts to ter t e rport e per or e the ro r e ere up te o the ro r e see Appe A u eport or ore et s o the ro r eport o p e tors th or ore et to th s e see Appe to th s A s 24 SSJ100 aircraft Aero ot roup eet s t e e er u o o er o e r stru ture o str ts t os o Shere et e o rport Aero ot roup te s to p e e t set o e sures to re se the rport s p t oor to th S Shere et e o ter t o A rport SUE St te A orpor t o A r r o tro SUE A str t o o A rports Ar e s t o there re t o p s pro or e p s o o Aero ot roups oper t hu t Shere et e o to o o te the roups ro e or re se rport p t respo se to the p e p sse er tr ro th r te ** E p s o o the er o est hts re t the e pe se o the ter t o hts re o the sep r t ter t o o est re s to re se the p t o the o est re As resu t o er re o stru t o o p ete o Apr the o est hts re se p e to p r pos t o s e u ppe th p sse er o r r es pr or to re o stru t o there ere se e p r pos t o s the ter t o re h s p r pos t o s e u ppe th p sse er o r r es 35 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes DEVELOPMENT PROGRAMMES he roup s to e sure o pe e t ts str te throu h u er o pro r ter ro th e e t e e op e t es es e KEY PROGRAMMES UNDERPINNING PJSC AEROFLOT’S GROWTH AND DEVELOPMENT STRATEGY est e t ro r o • • • • • • 36 2015 ANNUAL REPORT e est e t ro r e s opte S Aero ot s o r o re tors o o e er t s es e to ress the r rr er s str te o e t es e sure the e e op e t ts us ess u ts e est e ts propert p t e up e t est e ts so t re or re pr r es e to e sure te e rep r oper t o s • e e op s ste s t e st pro ure too s e u p e t to e sure e e op e or t o s ste s pro ure te e or t pes o r r t o u t o te epho e o puter est h r t e e op e t e up e t s e s se ser e he e sure rou h t the rport os s t rports pro ure e u p e t usto h er • est pro e ts u er or r r t rou h the o t e e e op e t ro r e e e op tr p t or up r e • pro e so t re so ut o s e e op the S A ht s u tor o e t u the SA s ste t e e op ht s u tors oper t o to to the o p s e s te o er su rport t ses oper t o s re te o e other e sure the h h u t o p sse er s ste s ser es pro ure u or s or ro t e • pro e other t pes o est e t st ter e up e t uses propert p t e u p e t e er to tr sport us ess ss p sse ers o re s et t t es pro ure or e r up r e r r t o t ue the pro e t e sure se ess oper t o o u er to te r te e e tro e es or pre o us ess u ts ht ht e e to r to or t o o A r us A r r t E e tro ht E pro e hee h rs o o r oe A r us A r r t e p the pro r e to st ht s ste s o stru t e t es e er o the pro e t or e h r or r r t ser u e tr po er str ut o st t o to e p the p t o S Aero ot s po er r ost utt ro r e o ost utt ro r e s p e e te to pro e the roup s o pet t e ess oper t e e t pro es or u er o t t es es e to re u e Aero ot s oper t osts he ro r e u e e e t e o ost t t es te e to e er u resu ts or ore et o p s eport s o the resu ts o the ost utt ro r e the pos t o see the re e se t o o th s A e e t e t e ro r s see the orpor te o er u or ore et o th s A u s see the eport o to orpor te o er e pro e e t ro r e e se t o o th s A u e o t e e e op e t ro r e s opte S Aero ot s o r o re tors o u e the or roup o r te u rt ersh p o t o u er the o er e t o ss o o h e h o o es o to o u e he ro r e e es the e o us re s o the o p s o t e e e op e t e e t e t e ro r e s ppro e S Aero ot s o r o re tors o e e er he ro r e o ers S Aero ot e p o ees hose re u er t o s K se he re u er t o sp t the e o the e r or eet the et o e t r et epe s o the ou t o te S Aero ot s e er eet o Sh reho ers or th s purpose out o the tot et o e he ro r e sets the u re u er t o poo h h s su se ue t str ute o the e p o ees se o the r u o tr ut o to the e r e resu ts or ore et eport t e e e op e t ro r or to e h oo se t o e orpor te o er e pro e e t ro r e s e to the p e e t t o o the orpor te o er e o e s ppro e the o r o re tors o the o uss o r h or ore et eport s see the orpor te o er e se t o o th s A u 37 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes FACTS AND FIGURES 38 2015 ANNUAL REPORT 39 CHAPTER 3 SETTING THE STANDARD FOR SCALE BUSINESS OVERV IEW Oper t esu ts 42 oute et or Ar r t 49 eet 60 S es 68 te S et e 70 Se ur t r Ser o ep r to ro ure e t 74 e u or t to 77 e h oo 81 86 Aeroflot Group Profile OPER ATING RESULTS Aero ot roup oper t h h 2011* 2012 2013 2014 2015 Passenger traffic, million PAX 16.4 27.5 31.4 34.7 39.4 change, % 16.5 67.6 14.3 10.7 13.4 Passenger turnover, billion RPK 46.1 74.6 85.3 90.1 97.6 change, % 17.6 61.9 14.3 5.6 8.4 60.0 95.6 109.1 115.8 124.7 17.9 59.3 14.1 6.2 7.7 Passenger load factor, % 76.8 78.1 78.2 77.8 78.3 change, p.p. –0.3 1.3 0.1 –0.4 0.5 168.5 223.8 204.6 166.3 156.3 –1.3 32.8 –8.6 –18.7 –6.0 9.5 Available seat-kilometres, billion ASK change, % Cargo and mail carried, thousand tonnes change, % Revenue tonne-kilometres, billion TKM change, % 5.1 7.9 8.7 8.8 13.0 56.3 9.3 1.9 7.0 8.1 12.2 13.4 13.9 15.1 Available tonne-kilometres, billion TKM change, % 14.8 49.3 10.2 3.4 8.8 Revenue load factor, % 62.3 65.2 64.7 63.8 62.7 –1.0 2.9 –0.5 –0.9 –1.1 change, p.p. Aero ot roup oper t h h hts o est Passenger traffic, million PAX 2012 2013 2014 2015 23.4 7.0 11.5 14.0 17.6 change, % 12.4 65.3 21.6 26.0 32.5 Passenger turnover, billion RPK 15.5 24.3 29.2 35.0 44.7 change, % 11.0 57.0 19.8 19.9 27.8 Available seat-kilometres, billion ASK 19.9 31.7 37.6 43.6 56.3 change, % 11.4 59.2 18.2 16.2 29.0 Passenger load factor, % 77.7 76.7 77.7 80.2 79.4 change, p.p. –0.4 –1.0 1.0 2.5 –0.8 Cargo and mail carried, thousand tonnes 47.0 70.7 82.8 82.0 79.1 change, % –3.4 –4.4 50.4 17.1 –0.9 Revenue tonne-kilometres, billion TKM 1.6 2.5 3.0 3.5 4.3 change, % 8.1 55.0 19.2 17.4 24.5 Available tonne-kilometres, billion TKM 2.5 3.8 4.5 5.2 6.6 change, % 9.0 53.6 18.8 14.9 27.6 Revenue load factor, % 64.7 65.2 65.4 66.8 65.2 change, p.p. –0.5 0.5 0.2 1.4 –1.6 2011* 2012 2013 2014 2015 9.4 16.0 17.4 17.1 16.0 h h hts ter to Passenger traffic, million PAX change, % 19.7 69.3 8.9 –1.7 –6.2 30.6 50.3 56.1 55.1 52.9 change, % 21.3 64.4 11.6 –1.8 –3.9 Available seat-kilometres, billion ASK 40.1 63.9 71.5 72.2 68.5 change, % 21.4 59.4 12.0 1.0 –5.2 Passenger load factor, % 76.3 78.7 78.4 76.3 77.3 change, p.p. –0.3 2.4 –0.3 –2.1 1.0 Cargo and mail carried, thousand tonnes 121.5 153.1 121.8 84.3 77.2 0.0 26.1 –20.5 –30.8 –8.5 Passenger turnover, billion RPK change, % Revenue tonne-kilometres, billion TKM 3.5 5.4 5.7 5.3 5.2 change, % 15.5 56.9 4.9 –6.1 –4.3 Available tonne-kilometres, billion TKM 5.7 8.4 8.9 8.7 8.5 change, % 17.6 47.4 6.2 –2.4 –2.4 Revenue load factor, % 61.3 65.2 64.4 61.9 60.7 –1.1 3.9 –0.8 –2.5 –1.2 change, p.p. * s t e or u e the resu ts or Aero ot o s the resu ts or oss SA A r ote the h rts t es e ture th s A su tot s tot s re e p e rou 42 2015 ANNUAL REPORT es u or Ore eport e ore ts r st rt ro ter Aero ot roup pro e r et p sse er tr e est e t ro the roup o o e er to s ts e oper t he roup rr e tot o o p sse ers post ro th o he roup s K re to o th e se t o etres ASK ro Aero ot roup p sse o A the Financial review Corporate Governance resu ts esp te e Appendixes e to o he p sse er o tor ross Aero ot roup re se per e t e po ts p p to 39.4 million passengers rr e Group Aero ot Aero ot roup p sse er tur o er o K p sse er o tor er tr 39.4 34.7 31.4 97.6 90.1 85.3 74.6 16.4 46.1 13.4% ro th Aero ot roup s p sse er tr o est routes ter Aero ot roup oper t routes Item Corporate Social Responsibility 27.5 2011* Aero ot roup oper t uss routes Item Business Overview AEROFLOT GROUP hts Item Strategic Report Region Russia to o est routes sse er o routes per or e Passenger traffic, million PAX re o ter to routes tor s he u e Passenger turnover, billion RPK h rter hts Available seat-kilometres, billion ASK Passenger load factor, % 2014 2015 change, % 2014 2015 change, % 2014 2015 change, % 2014 2015 change, p.p. 17.6 23.3 32.7 34.9 44.6 28.0 43.4 56.1 29.4 80.4 79.5 –0.9 Europe 7.6 7.9 3.5 17.2 17.5 1.8 23.3 23.6 1.4 73.7 74.0 0.3 Asia 2.3 2.7 14.4 15.1 17.5 15.9 20.2 22.3 10.5 75.0 78.7 3.7 CIS 2.6 2.5 –2.6 4.9 4.7 –2.6 6.3 6.1 –3.4 77.0 77.7 0.7 Middle East 1.7 1.6 –3.5 4.7 4.7 1.4 6.1 6.2 2.7 77.0 76.0 –1.0 0.8 0.8 –1.7 6.9 6.8 –1.0 8.7 8.2 –4.8 79.3 82.5 3.2 32.7 38.1 16.6 83.5 89.1 6.6 107.9 114.3 6.0 77.4 77.9 0.5 2.1 1.3 –37.2 6.5 8.6 30.9 8.0 10.4 30.9 82.1 82.1 0.0 34.7 39.4 13.4 90.1 97.6 8.4 115.8 124.7 7.7 77.8 78.3 0.5 Americas Total scheduled flights Charter flights Total passenger flights u e u t o o per e t e h es 43 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes DOMESTIC ROUTES the tot u er o p sse ers rr e Aero ot roup o o est routes re se o to o sse er tur o er re re h o K h e the e se t o etres re se Aero ot roup re o r p sse e er tr to o ASK e to s ht e re se the p sse er o tor p p to the sh re o o est p sse ers re se ro to o the tot u er o p sse ers rr e the roup Aero ot roup p sse re o est to er tr ter t o tr s so ue e u er o ht restr t o s su h s re u e u er o est to s o o e the o hts to U r e suspe s o o hts to E pt re u e re ue o hts to ur e ue to restr t o s o h rter hts As resu t the s he u e p sse er tr th the S e e h e the e E st the re u t o re he hts to E pt ur e e ou te or o the roup s tot p sse er tr respe t e h e the u o p sse ers to E pt s rr e o h rter hts oper te Ore r ost o those tr e to ur e t e s he u e hts h h h e ot ee e te restr t o s out o o p sse ers et ee uss ur e U e the o er uss r et sh re the roup s e posure to these e E st ou tr es s te Aero ot roup o t ue to o us o As est t o s here the u er o p sse rr e o s he u e hts re to o r the p sse er o up p p to he u er o p sse ers o hts to orth e tr A ue to the roup s stre e the re o e to o o er e e t hts to oro to u ers tor s he u e er re u e oper t o s o u er hts u u t 77.3% Aero ot roup s ter t o p sse er o tor U r 32.5% ro th Aero ot roup s o est p sse er tr Aero ot oss o e Orenair Donavia Auror he ro th s r e re se e or o est hts sur e o est tour s re e t p t re se u throu h oost the re ue o hts to ost popu r o est routes ter t o routes est to s o e r e Aero ot roup s o ost rr er e s t o tr ut o to the roup s su ess h rr e o p sse ers INTERNATIONAL ROUTES 40.7% Aero ot roup s ter t o p sse er tr Aero ot roup s ter t o p sse er tr e re se o to o p sse ers sse er tur o er e to o K th the e se t o etres e re s to o ASK r re se the p sse er o tor p p to hese tre s ere r e roe o o h es o th the to urre e u to the r p t o the o su er eh our p sse ers pre ere es pr r the e sure se e t AEROFLOT AIRLINE o he to Aero ot r e rr e tot o p sse ers up o r e s p sse er tur o er re o K h e the e se t Aero ot r o A 2015 ANNUAL REPORT o etres ASK e o tor Aero ot r o K er tr re se to re se p p to to o the p sse er e p sse er tur o er p sse er o tor 26.1 23.6 67.1 20.9 74.1 26.1 million passengers 60.2 17.7 50.5 14.2 rr e r e 42.0 Aero ot 10.6% ro th Aero ot r e s p sse er tr o est 44 e p sse he re test e e s see o ter t o h rter hts h e the o er oper t resu ts or s he u e hts re e ore st e S he u e p sse er tr Europe the roup s se o r est r et re to o p sse ers st rop o ess te se o pet t o ro ter t o r rr ers ue to the r stre e oper t o s re u e re ue o hts to uss est to s e u to o ht re ue to uss est to s u er o ore rr ers the ro th o Aero ot s tr s t p sse er tr Shere et e o rport ess t o o oper t o s r s ero h pos t e e e t o the oper t resu ts the ter t o se e t routes ter to routes o est routes sse er o ter to routes tor 45 Aeroflot Group Profile Aero ot r e oper t per or e re o Passenger traffic, million PAX Region 2014 s he u e h rter Passenger turnover, billion RPK Passenger load factor, % 2015 change, % 2014 2015 change, % 2014 2015 change, % 2014 2015 change, p.p Russia 11.1 12.7 13.7 24.4 27.3 11.8 29.6 33.3 12.3 82.6 82.2 -0.4 Europe 6.5 7.0 7.4 14.5 15.5 6.6 19.5 20.9 6.9 74.2 74.0 -0.2 Asia 2.1 2.5 14.8 14.8 17.2 16.0 19.7 21.6 9.9 75.1 79.3 4.2 CIS 1.7 1.9 6.6 2.9 3.3 15.1 3.7 4.2 14.3 78.5 79.0 0.5 Middle East 1.3 1.4 6.0 3.6 4.0 11.2 4.6 5.2 13.4 78.6 77.1 -1.5 Americas 0.8 0.8 -1.7 6.9 6.8 -1.0 8.7 8.2 -4.8 79.3 82.5 3.2 Total scheduled flights 23.6 26.1 10.6 67.1 74.1 10.4 85.8 93.4 8.9 78.2 79.3 1.1 Charter flights 0.01 0.01 -21.7 0.02 0.01 -28.9 0.04 0.03 -21.7 42.6 38.7 -3.9 Total passenger flights 23.6 26.1 10.6 67.1 74.1 10.4 85.8 93.5 8.9 78.2 79.3 1.1 13.7% ro th Aero ot r e s o est p sse er tr Aero ot re o the tot u er o p sse ers rr e Aero ot r e o o est routes re se o to o sse er tur o er re to o K h e the e se t o etres re se to o ASK e to s ht e re se the p sse er o tor pp to the sh re o o est p sse ers re se ro to o the tot u er o p sse ers rr e Aero ot r e r 7.8% e p sse est to Su s o Su s ro th Aero ot r e s ter t o p sse er tr 2015 ANNUAL REPORT Corporate Governance Appendixes 9.8 er tr o est routes ter t o routes sse er tr oss ter t o sse er tr e er te er tr 13.3 10.5 r es p sse er tr re 19.4% o 80.6% 11.1 8.4 Orenair o e Su s r es p sse oss Ore r Donavia Auror o e ter t o routes o est routes Donavia er o tor p p p p p p p p p sse ers e re se o the tot u er rr e Aero ot r e o Aero ot r e s oper t resu ts re o re e p e the tors e t the roup s o er per or e re o e to e o e oss o * 46 r es p sse A p p o Financial review routes o the r tot p th h hest o tr ut o o o e r es he sh re o p sse ers su s r es p s ore th h o t oss r e oss Auror o ter t o ro to o p sse ers Corporate Social Responsibility Su s r es rr e tot o o p sse ers h h ou ts or o Aero ot roup s p sse er tr he ro th su s r es p sse er tr s pr r r e the e e op e t o o e r e Su s r es re o use o o est INTERNATIONAL ROUTES the tot u er o p sse ers rr e Aero ot r e o ter t o routes re se o to sse er tur o er re to K th the e se t o etres re s to o ASK r re se the p sse er o tor p p to the sh re Business Overview SUBSIDIARY AIRLINES hts Available seat-kilometres, billion ASK DOMESTIC ROUTES Strategic Report t e or Orenair h Donavia Auror o e e u e the te r te u e the resu ts or or o p es resu ts or este ro the roup u e u the per o pr or to the r te r t o Aero ot roup 47 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes ROUTE NET WORK CARGO AND MAIL OPERATIONS A ro ot roup oes t h e e te r eet e p o ts e r o o e or r o tr sport t o Aero ot roup rr e thous to es o r o o o ue to the ue e o roe o o tors s to s pose o uss the e e to urre ports Aero ot roup r o thous to es 223.8 156.3 thousand tonnes r o rr e Group oper t o s ROUTE NETWORK DEVELOPMENT STRATEGY the report per o o etres re se to e o etres K tor e t o the r o to e to o h e the re e ue o p p to Aero ot r e rr e thous to es o r o o o he r o to e o etres re se to o K h e the re e ue o tor e p p to Aero ot roup re e ue to e o K re e ue o 204.6 168.5 166.3 7.9 156.3 8.7 8.8 o etres tor 9.5 5.1 o Aero ot o est Aero ot thous routes ter to r e r o to es routes oper t o s o est routes e e ue o tor Aero ot r o K ter to e re e ue to e re e ue o routes o etres tor Aero ot roup p e e ts str te o se o ut r o e e sur tr sport t o r et the roup s prese ere t re o s he route et or e e t str te re es o re s re ue o hts to ost popu r est to s pro ht o e t o s opt e s ste stru ture ht s he u es h h e h es usto er e per e e hts to e est t o s re u he se o the sso e o pet t o pote t e e o e routes oth ter s o re t p sse er tr o tr ut o to the route et or s er ross the roup e route et or e e op e t u o er e o the r e r ous pr e se e ts ross Aero ot roup o t ue to p e e t ts et or e e op e t str te se o the opte ppro h th e tr e ph s s o the e e op e t o o est routes e th the r et tre s Aero ot roup s tot et or o pr se s he u e routes to ou tr es u u ue routes oper te the o ost rr er o e E u the o ost se e t the roup s r es oper te s he u e hts to est to s e o e e op e ts p ste ro th the u er o s he u e o est routes up to At the s e t e the u er o s he u e ter t o routes o t ue to e e re h the report e r o o s resu t o the su s r es route et or opt s to the tot u er o routes e re se to pr r ue to the re u t o the u er o h rter hts r e the shr e or tour st hts the re e t ust e ts to the roup s str te th s se e t 176.5 145.3 135.1 thousand tonnes o r o rr e r e 135.1 5.7 6.3 6.7 7.3 4.7 o ere Aero ot roup s oute et or 2015 Change, % Scheduled Charter Total Scheduled Charter Total Scheduled Charter Total Total 291 351 572 283 186 403 –2.7 –47.0 –29.5 International 182 292 436 160 130 260 –12.1 –55.5 –40.4 Domestic 109 59 136 123 56 143 12.8 –5.1 5.1 Long-haul 36 50 78 34 16 47 –5.6 –68.0 –39.7 255 301 494 249 170 356 –2.4 –43.5 –27.9 Medium-haul Aero ot o est routes ter to routes o est routes e e ue o tor ter to routes * 48 54 countries er o Aero ot roup routes 2014 160.6 s he u e u ue routes oper te Aero ot roup AEROFLOT GROUP ROUTE NETWORK DEVELOPMENT* u 193.9 319 2015 ANNUAL REPORT ue to the sep r te st tus o the o o Aero ot r e su s r es e ost se e t the t o Aero ot roup s route et or prese te u o e u ess other se st te th s se t o u e the routes 49 Aeroflot Group Profile 12.8% ro th the u er o Aero ot roup s s he u e o est routes ur r es o Aero ot roup u he s he u e hts to the o o est to s • ro os o to A t u A to e A t Ast At r u Sh e t S r ur h Sh r e She h Ar h es h h ur s S r to oro e h • ro uss re o s he s r uts Kh ro s Kr s o rs K er e o o os rs er Ore ur e ter ur u e U o o r to S eropo • ro o os rs to u h o S h s 9.2% ro th the u er o Aero ot roup s s he u e hts h e the u s he u e routes er o Aero ot roup s –2.7% At the s e t e ue to e o o other re so s the report e r Aero ot roup e e s he u e hts to the o o ost ter t o est to s • ro A p to S r • ro So h to A t r urt u h st u sh e t • ro r u to o er • ro he s to u h • ro e ter ur to o er • ro Kh ro s to o esh he s • ro St eters ur to o esh he s sh e er o K r rsh Osh u o r ho es So S ur Os e e O ush e ere er u Khu s e er e o esh he s o • ro os o to u ro propetro s s ru U U e ur h Sh r e She h ro h t K e O ess K ro r • ro er e o to e ter ur • ro O s Ore ur to r • ro osto to A t Khu • ro osto to o o • ro Kr s o r to Khu h e the u s he u e hts er o Aero ot roup re o s –5.6% –12.1% 11.8 flights per ee the er e ee re ue o Aero ot roup s he u e hts ter to routes –5.6% –2.4% o A er e u h u routes 2015 ANNUAL REPORT re ue o Aero ot roup 6.0% ro th er e re ue Aero ot s he u e the ee o roup hts 8.5% ro th the er e ee re ue o Aero ot roup s ter t o hts hts s CIS S he u e 50 ee the roup o t ue to re se the re ue o hts to or est to s th ts route et or or e th ts route et or e e t str te he er e ee re ue o s he u e hts re ro to hts per route per ee he ee re ue o s he u e ter t o hts re se A e e the re ue o o est hts s ue to the u h o o re ue routes Ore r s r es o us o e ro ter t o to o est r et Appendixes 16.2% uss –5.6% e Corporate Governance 3.0% Europe h u routes A er Financial review 14.0% Asia 12.8% routes the tot u er o Aero ot roup s s he u e hts re o ue to ore e t o e h es Aero ot roup s route et or to the re se p t o the ost popu r routes he e ro th r er s the s t re se the u er o s he u e hts th uss to As ue to the sur e or the est to s these re o s he u er o s he u e hts to Europe re respo se to to r et opportu t es the re o At the s e t e the u er o s he u e hts to orth e tr A er e ue to e to o u er o o er e e t hts t r et e sure p sse ers he u er o hts to the e E st re u e so ue to the e or ert e sure est to s he e e the u er o hts to the S ou tr es s r e suspe s o o hts to U r e s e s to so e other est t o s ro uss re o s o o the route et or opt s to Corporate Social Responsibility e E st –13.2% o est Business Overview 9.2% ot ot Strategic Report hts h rter hts ter t o s he u e hts o est s he u e hts e u h u hts o h u hts 51 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes TRANSIT PASSENGER TRAFFIC 14.0% o the tot u er o p sse ers rr e Aero ot r e re ter t o tr s t p sse ers Aero ot roup s e e e ope route et or pro es p sse ers th opportu t to use tr s t h opt o s t o to re t hts et ee est to s s e s e es the roup to o pete or ter t o tr s t p sse ers th other ter t o r es ter s o the roup s us ess the tr s t p sse er tr s to three roups o est tr s t tr s t et ee uss other ou tr es ter t o tr s t Aero ot r e ser es the u o the roup s tr s t p sse er tr Aero ot routes r es e ter to r s t p sse ers ou te or o Aero ot r e s tot p sse er tr s o p re to he re se o the tot tr s t p sse er tr s r e the ro th the o est ter t o tr s t re h o the tot u er o p sse ers rr e the r e respe t e he sh re o the tr s t p sse er tr et ee uss other ou tr es s Sh re o tr s t p sse ers r e tot p sse er tr tr st h e the u s he u e routes –0.7% os o os A e es e or t r ue o o Paris Paris er Milan r eo o e st ere u Sh Seou o e he tot u u er o Aero ot h rter routes e hrou hout the e r Aero ot to e e op ts route et or u er o Aero ot r r e s routes to r e o t ue u he ter e s he u e routes ro os o u s o est routes to Ar h es oro e h ur s S r to St ropo se e routes to the S ou tr es A t u A to e A t Ast At r u Sh e t S r S he u e hts to e est t o s ere e e or suspe e hts ro So h to r urt ro os o to o esh he s U U e u ro s ru K ro r ere e e ur the e r the r e so suspe e hts to est to s U r e K e O ess E pt ro A er e S he u e e routes o –13.2% A er 11.5% s 7.7% h u routes h u routes 2.9% 18.5% ee re ue hts o Aero ot h rter hts Charter Total Scheduled Charter Total 134 16 143 133 21 140 –0.7 31.3 -2.1 International 90 7 95 87 12 92 -3.3 71.4 -3.2 Domestic 44 9 48 46 9 48 4.5 - - r ro th er e re ue Aero ot s he u e the ee o r e hts 11.9% CIS Change, % Scheduled 2015 ANNUAL REPORT 4.5% Asia the tot u er o Aero ot r e s s he u e hts re o ue to the re se p t o the ost popu r routes the h es the route et or e to e o e he ro th s r e re se the u er to Total 52 routes 2.5% uss Charter Long-haul to 4.5% routes –13.3% 39.2% 2015 ter 44.2% Scheduled Medium-haul e 12.3% Europe e u 2014 er o Aero ot r re o s ot ot Aero ot AEROFLOT AIRLINE ROUTE NETWORK DEVELOPMENT ot r e s route et or he u e routes to ou tr es per o the u er o est routes o t ue to h e the u er ter t o routes e re se h e the u s he u e hts e E st o est 32.7% e h –3.3% 35.5% r s e A uss other ou tr es o est Aero o ere s the report o s he u e to ro up o s he u e to er o Aero ot s o hts th uss t s so supporte re se the u er o hts to the S Europe As the e E st e hts ter t o s he u e hts o est s he u e hts e u h u hts o h u hts Total 30 1 31 26 - 26 -13.3 - -16.1 104 15 111 107 21 114 2.9 40.0 2.7 Aero ot r e o t ue to step up the re ue o ts s he u e hts he er e re ue o s he u e hts e t up ro to hts per route per ee hs the ht re ue routes o re se ter s ue to r se o o est to routes 53 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes ROUTE NETWORK OF AEROFLOT GROUP AEROFLOT AIRLINE'S ROUTE NETWORK (RUSSIA, AMERICAS, ASIA, MIDDLE EAST) Murmansk Novy Urengoy Arkhangelsk Surgut Nizhnevartovsk Nizhny Novgorod Saint Petersburg Moscow Perm Tyumen Ekaterinburg Kazan Nizhnekamsk Chelyabinsk Samara Magnitogorsk Ufa Orenburg Voronezh Saratov Aktobe Volgograd Rostov-on-Don Kaliningrad Anapa Simferopol Gelendzik Istanbul New NewYork York Washington Antalya Los Angeles Tel Aviv Astrakhan Krasnodar Mineralnye Vody Stavropol Sochi Yakutsk Magadan Tomsk Krasnoyarsk Kemerovo Omsk Novokuznetsk Novosibirk Abakan Barnaul Irkutsk Astana Karaganda Petropavlovsk-Kamchatsky Chita Khabarovsk Yuzhno-Sakhalinsk Ulan Bator Almaty Bishkek Shymkent Tashkent Samarkand Vladivostok Bejing Seoul Tehran Larnaca Beirut Tokyo Cairo Shanghai Delhi Miami Dubai Havana Hanoi Aeroflot airline`s routes Guangzhou Hong Kong Bangkok Ho Chi Minh city Phuket Aeroflot subsidiaries routes Male AEROFLOT GROUP ROUTE NETWORK (EUROPE AND CIS) Oslo REGIONAL SUBSIDIARIES' ROUTE NETWORK (RUSSIA, ASIA, MIDDLE EAST AND EUROPE FROM RUSSIAN EASTERN REGIONS) Helsinki Stockholm Murmansk Saint Petersburg Tallinn Copenhagen Vilnius Hamburg Warsaw Amsterdam Hannover Dusseldorf Berlin Dresden London Prague Brussels Frankfurt Karlovy Vary Paris Stuttgart Munich Vienna Zurich Salzburg Geneva Budapest Milan Zagreb Venice Bologna Pool Belgrade Nice Rimini Split Tivat Rome Barcelona Madrid Arkhangelsk Moscow Riga Sofia Syktyvkar Minsk Kaliningrad Rostov-on-Don Krasnodar Rhodes Heraklion Samara Voronezh Hannover Dusseldorf Mineralnye Vody Sochi Yerevan Athens Malaga Odessa Vladikavkaz Tbilisi Thessaloniki Perm Baku Tomsk Tyumen Ekaterinburg Kazan Bucharest Burgas Magadan Moscow Kiev Chisinau Yakutsk Surgut Saint Petersburg Ufa Chelyabinsk Orenburg Novosibirk Aktau Astana Krasnoyarsk Kemerovo Omsk Pavlodar Barnaul Novokuznetsk Blagoveshchensk Volgograd Rostov-on-Don Astrakhan Krasnodar Simferopol Anapa Mineralnye Vody Varna Namangan Gelendzik Almaty Stavropol Fergana Sochi Bishkek Tashkent Makhachkala Navoi Istanbul Bukhara Osh Karshi Samarkand Khujand Khabarovsk Yuzhno-Sakhalinsk Harbin Vladivostok Bejing Dalian Dushanbe Antalya Petropavlovsk-Kamchatsky Irkutsk Seoul Busan Tel Aviv Tenerife Hurghada ote routes oper te in 54 2015 ANNUAL REPORT Sharm El-Sheikh Hong Kong 55 Aeroflot Group Profile GROUP’S SUBSIDIARY AIRLINES ROUTE NETWORK DEVELOPMENT to the r e oper te s he u e est to s u o est ter t o routes he pr r o e t e o oss r e s route et or opt s to s the re t o o the orth ester re o tr sport hu he r e o t ue to re se ht re ue o the ost popu r routes u hts ro St eters ur to Ar h es ur s K r S eropo e e h Ast to the r e re se the re ue o ts hts ro St eters ur to u o o o o e o o rports os o hts ro St eters ur to u er o ter t o est t o s ere suspe e ue to the re so s e t o e o e the r e oper to est t o s S he to or t es o the Ur uss h e ee p e e e t o Aero ot o the r e s h rter ersus Corporate Social Responsibility the r e oper te hts to est to s u se so routes ro uss re o s to the Se resorts So h A p ur the e r o e oper te u ue routes h h h e ot ee oper te other r e th the roup o e t e e p e ts route et or u he o er e routes th uss hts ro os o to Astr h o o r ORENA IR hts Business Overview te s he u e hts ue hts ro os o s S er Souther u er o er r e he u er hts e e o s er o e Corporate Governance Appendixes e ter ur h h U er So h Sur ut u e re the e hts o e s route et or ter s o p sse er tr to e e er the r e u he ter t o hts ro ts se t u o o rport to er o rport r ts hese hts u e opt o o roup tr s er to t e tre e respe t e route et or ur the su er se so hts to S eropo ere oper te ro te uss t es S he u e hts to ur h Sh r e She h ro o o e o o Shere et e o rports os o ere p e or the ter se so ut the o p sse er hts to E pt tro u e uss to uthorot es o e er pro pte re e o oper t o s th s re o Arkhangelsk Syktyvkar Surgut Kirov Saint-Petersburg Nizhnevartovsk Khanty-Mansiysk Moscow Perm Cheboksary Ulyanovsk Kaliningrad Samara Tyumen Ekaterinburg Kazan Ufa Chelyabinsk Magnitogorsk Omsk Novosibirsk Belgorod DONAV I A Bratislava Rostov-on-Don Volgograd Astrakhan Krasnodar Anapa Mineralnye Vody Gelendzik Vladikavkaz Sochi Makhachkala Nazran Milan the r e oper te s he u e hts to est to s u o est ter t o routes ur the e r the r e r u re se the re ue o hts ro osto o o Kr s o r to S eropo to hts u he hts to S eropo ro er e o u o o the su er s he u e Upo o p et o o the tr s er o hts rr t os o Shere et e o rport to the p re t r e o Financial review POBEDA the roup o t ue to opt se su s r es route et or s hus the re ue o hts s re se r ets th su e t pote t or re t tr s t p sse ers s he u e s set up to e sure u ht o e t t A or e e op e t s the su s r r es route et or opt s t o pro pte h es the r et e ro e t ROSSI YA Strategic Report u he hts ro oso o o er e o Kr s o r to u o o o o e o rports os o thus stre the Aero ot roup s pos t o the os o r tr sport hu o re u e oper t osts r r t re o o er se t So h rport h e the u o the route et or or t ro th s rport s t e e the e o o s tu t o hts ro osto o o Kr s o r to Khu ere suspe e Seasonal routes from Sochi and Anapa * 56 2015 ANNUAL REPORT outes oper te 57 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INTERNATIONAL COOPERATION СODESHARE AGREEMENTS AUROR A to the r e oper te s he u e est to s u o est ter t o routes A so the r o est o hts hts re o e oper te Auror s o use o se ur tr sport ess t o o t the e or hts the uss r E st S er the report e r the r e stre the e ts pos t o the re o s ter t o r tr sport t o r et Auror re s the o Auror s o est o rr er oper t hts ro osto Kh ro s u h oS h s to r ro osto to us o ttr t tr s t p sse ers o er the s ooth tr e e per e e the r e re se ht re ue o the routes o e t the or hu s Kh ro s u h oS h s uste ert ht s he u es A to ur the su er se so Auror re se ht re ue o the osto o os rs route to hts Aero ot roup s r es t e ooper te th other ore rr ers u er o esh re ree e ts hese rr e e ts e e the roup to u ts prese e pro s r ets ootho the r ets here restr t o s pp e p the route et or o er e ore e e t use o eet o esh re ree e ts th S u Ar A r es ru o es to or e the u er o r et oper te Aero ot r e re se ro to As t the e o e st o esh ree e ts oper t Ar r e K A r es ro A r Kore A r A routes e hts S Aero ot s re ree e ts u e here Aero ot r e s oth r et p rt er th et A t r e h O o sh A r es u r r Ser A Ar t A r Europ ru o es e r Ke Ar s S u Ar A r es h E ster A r es h Souther A r es three ree e ts here Aero ot r e so oper t p rt er th u r Ar e E st A r es three ree e ts here Aero ot r e so r et p rt er se hts oper te ts p rt er rr ers us ts o o e A r Ar s o Ar s o Ar ro Aero ot r e so h s tr roup o esh re ree e ts pro or o er e e t o o esh re hts th o oss Auror Ore r r es o er e e t o ht o s o ts su s r r es u er o esh re ree e ts e es S Aero ot to pe e t o prehe s e e tr se e e t o e or the roup s str te ssues u s es re e ue e e t eet p INTERLINE AGREEMENTS As t the e o ter e ree e ts u our su s Dal'nerechensk Svetlaya Amgu Edinka Terney Plastun Dal'negorsk Kavalerovo Aero ot o t ue to t e e p ooper t o th other e ers o the S e o e e ersh p the S e A ee es Aero ot ts su s r r es to e p the r route et or s h e o er the r e ts Shakhtarsk Yuzhno-Sakhalinsk Kurilsk Yuzhno-Kurilsk Vladivostok * 58 2015 ANNUAL REPORT uss the S rr ers se e r es ro MEMBERSHIP IN THE SKYTEAM ALLIANCE Okha Khabarovsk S Aero ot h th rr ers r r es e other ess to the o r et es u ue ser es pro Aero ot o us e ers th opportu t to e o the e e ts o ere o the hts o other e ers o the S e A e In 2015, the S e A eh 20 members, u Aero ot Aero e s Ar e t s Aero e o A r Europ Ar r e KLM, A t h A r es h E ster h Souther A r es e h A r es et Ar es Ke Ar s Kore A r e E st A r es S u Ar A r es A O et A r es e A r es ru o es he S e A e et or e o p sse 1,057 destinations in 179 countries outes oper te 59 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AIRCR AFT FLEET FLEET DEVELOPMENT STRATEGY Aero ot roup oper tes e r r t eet th ts u t r us ess e e op e t str te eeps o up r O er the st e e rs the roup h s este st r s to up r e o the eet to the e e o r r t Aero ot roup u h e ort pro e t o ts r es oper t o re u e e the t pes ro to u er o r r s t the e r e r r t eet e o ut o NARROW-BODY (REGIONAL) A t e e e op e t st r s to opt s t o o the r r t eet he pe e re se ts er e e et ee the er e eo r r t oper t o roppe ro to e rs 2011 2015 SS An-148 SS An-148 An-24 236 t Aero ot roup eet 239 233 261 or Aero ot roup ro to e rs or Aero ot r e s t the e r e Aero ot r e s eet s o e o the ou est the or A er e e rs eo r r t eet oper t o 262 92 An-12 An-24 An-26 262 aircraft 155 Aero ot roup eet s t e e er 112 Tu-134 A r us A oe oe Tu-154 ss A r us A oe oe ote As t the e o ere out o oper t o out A r us A oe oe A r us A oe oe Tu-204 18 t pes 2015 ANNUAL REPORT s the r r t oper te su s r es ere e prep re to e ph se ss WIDE-BODY (LONG-HAUL) 60 Aero ot roup Aero ot r e Aero ot r e Su s r es NARROW-BODY (MEDIUM-HAUL) Aero ot roup s ppro h to eet e e t ses the e e o eet st r s to or st e oss o Auror r es use A r us A r r t o the r s he u e hts h h e es the to o er p sse ers u or pro u t he eet o o e o ost rr er s o p ete o pr se o oe r r t h s t pe o r r t s so use Ore r o h rter tour st hts he r e uses o h u oe E s or hts to re ote resorts At the s et e t s ee e e pe e t th t Aero ot r e h h h s r er r r t eet o uses o the pre u r et se e t shou use oth A r us oe r r t spe e u h u A r ers respe t e or o h u A r us oe p sse er p se t se t ss hts Aero ot r e uses r r t ere t t sses A r us A ss oe E s 4.4 years er e Aero ot eet eo r e 11 t pes 61 Aeroflot Group Profile AEROFLOT GROUP AIRCRAFT FLEET Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes NARROW-BODY (REGIONAL) DHC 8-300 SSJ100 As t e e er Aero ot roup h r r t u A o r er th SS A ets rro o hts A r us A oe o h u r r t A r us A s oe s r r t re o tur oprops o r r t or e u h u e o oe s 4 aircraft 24 aircraft Length, m 29.94 Wingspan, m 27.8 Seating capacity, seats 87 ur r r t three oe s th rtee oe s e ht SS s three A r us s ere e to the roup s eet o o e p r o the e se per o e th Aero ot roup s eet opt s to respo se to the h r et e ro e t r ers ere ph se out hus the et re se the roup s eet ou te to o e r r t Maximum take-off weight, kg 45,880 Engines Power Jet SaM146 Flight range, km 2,400 AN-24 1 aircraft Length, m Wingspan, m Seating capacity, seats Length, m Wingspan, m Seating capacity, seats 25.7 27.4 50 Maximum take-off weight, kg Engines Flight range, km 18,997 PW123 1,550 2 aircraft Length, m Wingspan, m Seating capacity, seats AN-148 23.5 29.2 40 Maximum take-off weight, kg Engines Flight range, km 21,800 AI-24 990 42 DHC 8-200 22.2 25.9 37 Maximum take-off weight, kg Engines Flight range, km DHC 6-400 6 aircraft Length, m 29.13 Wingspan, m 28.91 Seating capacity, seats 75 Maximum take-off weight, kg 42,500 Engines D-438-148 Flight range, km 3,500 2 aircraft Length, m Wingspan, m Seating capacity, seats rro o re o r r t 16,466 PW123 C 1,713 DHC 8-402 15.77 19.80 19 Maximum take-off weight, kg Engines Flight range, km 5,670 PT6A-27 1,800 3 aircraft Length, m Wingspan, m Seating capacity, seats 32.83 28.42 70 Maximum take-off weight, kg Engines Flight range, km 29,574 PW150A 2,532 NARROW-BODY (MEDIUM-HAUL) AIRBUS A319 40 aircraft Length, m 33.84 Wingspan, m 34.1 Seating capacity, seats 116–138 AIRBUS A320 AIRBUS A321 Maximum take-off weight, kg 70,000 Engines CFM 56-5A/5B Flight range, km 3,500–6,800 26 aircraft Length, m Wingspan, m Seating capacity, seats 44.51 34.1 170 Maximum take-off weight, kg Engines Flight range, km 70 aircraft 89,000 CFM 56-5B 3,800 Length, m 37.57 Wingspan, m 34.1 Seating capacity, seats 140–180 BOEING 737-800 BOEING 737-500 Maximum take-off weight, kg 75,500–77,000 Engines CFM 56-5A/5B Flight range, km 4,000–5,500 3 aircraft Length, m 31.01 Wingspan, m 28.88 Seating capacity, seats 110 Maximum take-off weight, kg 57,833 Engines CFM 56-3C1 Flight range, km 4,500 42 aircraft Length, m Wingspan, m Seating capacity, seats 39.5 35.8 158–189 Maximum take-off weight, kg 79,015 Engines CFM 56-7B Flight range, km 4,500–5,765 181 rro o e u h u r r t WIDE-BODY (LONG-HAUL) AIRBUS A330-200 BOEING 767 5 aircraft 1 aircraft Length, m 54.9 Wingspan, m 47.6 Seating capacity, seats 218–309 Maximum take-off weight, kg 186,800 Engines CF6-80C2 Flight range, km 10,000–10,700 BOEING 777-200ER Length, m Wingspan, m Seating capacity, seats AIRBUS A330-300 58.8 60.3 241 Maximum take-off weight, kg 230,000 Engines RR TRENT 772B Flight range, km 11,200 BOEING 777-300ER 17 aircraft Length, m 63.7 Wingspan, m 60.3 Seating capacity, seats 296–302 3 aircraft Length, m Wingspan, m Seating capacity, seats 62 13 aircraft 63.73 60.93 364 Maximum take-off weight, kg Engines Flight range, km 2015 ANNUAL REPORT 297,556 PW 4090 14,305 Length, m Wingspan, m Seating capacity, seats 73.86 64.8 402 Maximum take-off weight, kg 317,515 Engines GE 90-115BL Flight range, km 11,200 ote As t e e Maximum take-off weight, kg 230,000 Engines RR TRENT 772B Flight range, km 9,500 39 o e o h u r r t er 63 Aeroflot Group Profile Aero ot roup Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AEROFLOT AIRLINE AIRCRAFT FLEET r r t eet Change during the year Aircraft fleet as at 31 December 2014 phased in phased out Aircraft fleet as at 31 December 2015 Owned Operating lease Finance lease An-148 6 – – 6 – – 6 An-24 1 – – 1 1 – – Type of aircraft Strategic Report DHC 6–400 2 – – 2 – 2 – DHC 8–200 3 – –1 2 – 2 – DHC 8–300 4 – – 4 1 3 – DHC 8–402 – 3 – 3 3 – – SSJ100 16 8 – 24 – 24 – Mi-8 (helicopter) 3 – –3 – – – – As t e e er Aero ot r e h r r t u re o r r t rro o e u h u r r t e o r r t Aero ot r e the eet se p e to u e e SS oe oe E r r t r r t h hh ee out o oper t o s e ere ph se out r r t eet Type of aircraft 31 December 2014 31 December 2015 Change SSJ100 16 24 8 DHC 8-400 – 3 3 Narrow-body (regional) 16 27 11 Narrow-body(regional) 35 11 –4 42 5 31 6 Airbus А319 39 3 –2 40 – 29 11 Airbus А320 75 – –5 70 – 69 1 Airbus А321 26 – – 26 – 5 21 Boeing 737-200 2 – –2 – – – – Airbus A319 7 5 –2 Boeing 737-500 3 – – 3 – 3 – Airbus A320 63 63 – Boeing 737-800 38 13 –9 42 – 42 – Airbus A321 26 26 – Narrow-body (Medium-haul) 183 16 –18 181 - 148 33 Boeing 767 3 – –2 1 – 1 – Boeing 737 6 14 8 Airbus A330-200 5 – – 5 – 5 – Narrow-body (Medium-haul) 102 108 6 Airbus A330-300 17 – – 17 – 9 8 Airbus A330 22 22 – Boeing 777-200ER 3 – – 3 – 3 – Boeing 777 10 13 3 Boeing 777-300ER 10 3 – 13 – 3 10 Il-96-300 5 – –5 Il-96 5 – -5 – – – – Wide-body (Long-haul) 43 3 –7 39 – 21 18 Wide-body (Long-haul) 37 35 –2 Total 261 30 –29 262 5 200 57 Total 155 170 15 ote As t e e o p three oe r r t er o e oe o e oe r r t ere out o oper t o r r t ere e prep re or oper t o s t e e er o e A r us A r r t ere e prep re to e retur e to the e s Aero ot roup eet rro o rro o e o 64 2015 ANNUAL REPORT e u re o o h u t pe o h u r r t s e A o p r r r r t t ere e three prep re to e retur e to the e s he opters ere out o oper t o e e e Aero ot roup eet Oper t e se e e se O e t pe o o ersh p ote re o Aero ot r rro o rro o e o r r t ere pur h se e eet e u re o o h u t pe o h u S Aero ot to e tr r r t s erre to Auror Aero ot r r e e eet t pe o o ersh p Oper t e se e e se O e 65 Aeroflot Group Profile SUBSIDIARIES AIRCRAFT FLEET hrou hout su s r r es ere opt s the r eet Ore r s e te the ost ue to h e ts pos t o the r tr sport t o r et Auror so Su s r es o t ue to opt se ts the route et or r r t eet o o h es 31 December 2014 31 December 2015 Change Airbus A319 16 16 – Airbus A320 11 7 –4 An-148 6 6 – Boeing 767 3 1 –2 Rossiya airline 36 30 -6 Boeing 737 24 16 –8 Boeing 777 3 3 – Orenair airline 27 19 –8 Airbus A319 10 10 – Donavia airline 10 10 – Mi-8 3 – –3 Airbus A320 1 – –1 An-24 1 1 – Boeing 737 5 3 –2 Airbus A319 6 9 3 DHC (6 and 8) 9 8 –1 Aurora airline 25 21 –4 Boeing 737 8 12 4 Pobeda airline 8 12 4 106 92 –14 Total 66 2015 ANNUAL REPORT Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes FLIGHT HOURS r r t eet Type of aircraft Strategic Report Aero ot roup s eet e p s o r es pro e e t oper t per or e Aero ot roup s ht hours re se o to thous hours Aero ot r e poste re se ht hours to thous o o the e p s o o ts oper t o s ht hours thous 637 721 A er e ht hours per r r oper t o per hours hours 776 815 Aero ot roup s ht hours per r r t oper t o per er e up o he ro th s r e su s r es eet opt s to re se the sh re o rro o r r t Aero ot r e s er e ht hours per r r t oper t o per re se to hours 9.5 hours Aero ot roup s ht hours per r r t oper t o per t 860 5.4% 555 ro th roup s 595 Aero ot r e Su s r es Aero ot ht hours Aero ot roup Aero ot r e ote he u er o r r t oper t o the report e r s u te s the er e o the u er o r r t s t the st rt the e o the per o FUEL EFFICIENCY h ue e e s port t e e t o the ou eet ue osts ou t or or p rt o r e s e pe ses he r sh re Aero ot roup s oper t osts ou te to e r ers e ture r ous te h so ut o s h h e e re u t o ue other oper t osts Spe s e Aero ot h s ee oper t the ost e A r us A r ers e u ppe th e ero t ps sh r ets he r t e s ue o su pt o or re se ht r e per or e re u t o to A r us pro e t eo Oper t ou r r t eet e e opt s to o te e osts re u e e ro e t ootpr t throu h u h o er h r u O O e ss o s to the t osphere or ore et s o the eet ue e e see the E ro e t p t er or se t o e 67 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes SALES 24.0% sh re o s es Aero ot roup se s t ets throu h r et o o est ter t o h es u the o Aero ot e s te here p sse er u t ets oth or the r e s hts the hts o ts su s r es o e sure s eo e o er su s r e s tes h e ee eep e th Aero ot r e s p t or or o e s es o e r e se s t ets epe e t throu h the r e s te or o e oo s ste s the roup o t ue to stre e the stru ture e e o ts t et s es A e ts ou te or the r est sh re s es h e ter et s es ere s es o es the e tre ou te or respe t e re ro A to Aero ot r e h e ts e t e pro r e or e ts uss support the ro th o s es throu h e ts h r et e ro e t o st u te s es pro e e t o t Aero ot r e so supporte pro ot o p s or se rs to t t o tours or s es e ts rr e out o t r et p s o o Aero ot roup re e ue o est s es h e 64.4% ter et sh re o s es throu h eutr oo s ste s S Author se e ts O s es o es re o o Aero ot roup re e ue Aero ot roup s es h e re ro re ro o o Aero ot roup re e ue o est s es o o Aero ot roup re e ue o est s es e u os o 130 S es uss S es ro ter et s es e tre Author se e ts ter et s es O s es o es e tre A e ts A e ts 63.3% os o s sh re o tot s es uss S es re e e te throu h uthor se e ts u er re t e ree e ts eutr oo s ste s r sport e r ouse S uss s es o es Aero ot r e s e s te the e tre the report e r the sh re o eutr oo s ste s S uss re se ro to s es o es ro ote th s se t o o the A u su s r es u er o 68 2015 ANNUAL REPORT eport the roup s s es er e e t os o es re o s s INTERNATIONAL SALES DOMESTIC SALES he h hest s es uss re e er te os o o tot s es St eters ur the t es o the uss E st o s es o es represe t t e o St eters ur osto u h oS h Kh ro s o os rs K r Others to ro h e s es throu h to respe t e e ts e re se r he o p o t ue to or o pro e e s es stru ture u the reso ut o to tro u e u s es thresho or uthor se e ts e the to ret re t e ree e ts th the r e h s t t e he p sh t s es throu h e ts to eutr oo s ste s stre e ter oper t o s t S Aero ot u e re e ue o Aero ot r the report e r the h hest ter t o s es ere e er te ester Europe he roup o t ue ts e p s o to Southe st As r ets r e o other th s sh ts o tour s o s to r s resorts o h et s e s the ro th o e t hts et ee As Europe h s re o s s es e t up to orpor te usto ers u er th the o p s es o r e s e s te the re t ree e ts es Aero ot e tre the report e r ost s es ere e e te throu h S A h e s the r sh re ou te or S es throu h uthor se e ts tot e s es throu h o o es ou te or 36.0% ester Europe s sh re o ter t o s es ter t o s es re e e te throu h the et or o epe e t A A e ts th S A sett e e t s ste s uthor se e ts u er re t e ree e ts e 69 Aeroflot Group Profile hrou hout the e r Aero ot r e o e tr te ts e ort o stre the re t o s th the ter t o e et or opt s e ter s o er re ro o o Aero ot roup re e ue ter t o s es ester Europe E ster Europe S t st tes A er s Southe st As e E st spe r tes to s es r et p s ter h to e e ts e o t s es o Aero ot roup S A Author se e ts O s es o es 80% o te e rep rs per or e the Group in-house e e t r r t r s ste ser r e ts su s r es ers eep the eet e sur h h re t rt Aero ot roup s te po pro es or e h te h o pete es ro e e te h o o so ut o tr e e op e t pro e o o e e po so pro es or str th re u re e ts o the st r r t e se ree e ts pro r es e rep r p t out utt s e p o ee h e o st t Aero ot s t o p e tes o re str te e E h o the roup s r es h s respo s e or r orth ess o r r t A r r t o the roup s ser e u er e st te oper te u er su e se 70 2015 ANNUAL REPORT ep rt e ts oper te r es re e o tr ts ree e ts e o e tr te our e ort o the r r t te e u r e ts su s r es Business Overview S Aero ot ho s t s ert tes ssue Europe er u uss to uthor t es or t r orth ess o the o o t pes o r r t o po e ts • A e te e A he he E he • e te e A he prep r t o s or he te e pro e ures ere e • A e te e A he he • e te e prep r t o s or A he te e pro e ures ere e • SS e te e A he he Ar r t te e rep rs re per or e e ther house Aero ot roup or outsour e to th r p rt e ors he roup per or s ppro te o te e rep rs house MAINTENANCE AND REPAIR Aero ot roup h s te e rep the eet o Aero ot th r p rt usto oo o to ht s et re u Strategic Report e tr s t o or Aero ot As t the e o S Aero ot u e the o o s o s re te to r r t te e rep r • Ar r t te e ep rt e t t s r r t o Aero ot other roup r es • A r orth ess ep rt e t t s r orth ess o r r t oper te Aero ot r e es te h o to o the eet throu hout the e t re r r t e e e e ops p e e ts S Aero ot s str te po o er r r t oper t o • u t Assur e ep rt e t e e ops u t e e t s ste or the r r t te e r orth ess Aero ot roup s house s o s re respo s e or the o o ser es • e te e o A r us A A oe Su ho Super et s he u e te e o A r us A r r t u s e r he s t Shere et e o se rport e e house A he s o oe s he s o Su ho Super et • A he s re per or e or A r r t t u o o rport • e s he u e te e o oe s s per or e t the Ore ur se e e er the roup est she A e h s ts e spe st r r t te e rep r su s r se t u o o rport A e h s s o use o per or he he s u he s h h e h e house ser es oost the e o o e e o the roup Aero ot roup so p rt ers th e r et p ers h h e es t to eep the eet oo o to opt se osts he roup s p rt ers re o epr e h s os o e te e oe S A O A r us A oe Sh h oe S E eer oe Aero ot roup o t ues Corporate Social Responsibility Financial review Corporate Governance ts ooper t o th u th s e h A u r the o ter r r t o po e ts te e rep r ree e t o ore our e ter s s e S Aero ot u th s e h A e to or e su st tut the pre ous ers o the roup so s e ree e ts or te eo rro o r r t r es th S E eer e h s t o the roup e es other o p es ert pro e ts p rt u r pro r e to e u p e ht A r us A r r t th e es e Sh r et t ps s o p ete t the r ue se o e h A r es e h s utt pro r e p te ser es e o o Appendixes A-Technics s spe st r r t te e rep r su s r est she Aero ot roup u he ts ost per or e pro e e t e h s pro r e pro es or house r r t o po e ts e throu h re u outsour e h h he p pro e the roup s e e he pro r es • set up o e o p t u • o stru t o o rport to per or o oe • tro u t o o u te to e per or e rport • set up o e or A r us A K e p rt ro he s he s A he s esto es te te e rep r o o rport r t Shere et e o s he u e te e E s e te e oper t o s he s o oe s house t Shere et e o eers o he te e st t o s r r t U So h S Aero ot per or e s o er ee he s he he s s e ss e r he s Aero ot roup eeps o re u our te s t o o r e es t pro ress te e our te s t per s hours et e Aero ot ts ht hour 71 Aeroflot Group Profile Aero ot roups r r t te e rep r Rossiya Orenair o Auror o e A-Technics u o o base Orenburg base he ost ot e e e op e ts e Aero ot roup the r r t te e rep r ere s o o s • E e tro ht s ste o e e tro e es or pre ht ht e e to r to or t o E s st e o o r A r us A A r us A r r t • e A E test e u p e t to t the re ess t tr s er s ste s re e e e o s ser e t Shere et e o IN-HOUSE CAPACITY Shere et e o base 60,209 HANGARS 3 1 se Corporate Social Responsibility Financial review Corporate Governance Appendixes 83,703 91,798 • e e u p e t to t the oe Su ho Super et o e spe s e up e t s re e e • e too s e u p e t to per or A he s o oe s he s o Su ho Super et s ere re e e • est ro r Set or test S u ts re e e • ustr tro e e er t o o press o S ste s o ss o e 7,300 ee he s s our te s t per ht hour o Aero ot r e r r t hour rport 103,179 u o o base* 74,042 1 1 Business Overview ses OUTSOURCED MAINTENANCE STATIONS Aero ot Strategic Report 3.34 3.03 2.65 2.44 2.39 933 he he s 1 TYPE OF AIRCRAFT B777 B777 B767 SSJ A B767 B747 TYPE OF SERVICE A-/B-/C-/Dcheck e o r r th *Ar r 72 t te e A-/B-/Ccheck r rep r o p 2015 ANNUAL REPORT A e h s s est A-/B-/Ccheck rro o r r th r she e e A-/B-/Ccheck er 73 Aeroflot Group Profile SAFETY AND SECURITY 99.978% ht s et o Aero ot r e su s r es so s et st r s Aero ot r e s o th test to h h e s et e sures Business Overview A o S Aero ot s su s r es su ess u p ss re u r A A OSA oper t o s et u ts e o str te stro s et u t e es FLIGHT SAFETY ht s et t o se ur t h e s ee top pr or t or Aero ot roup he roup r es h e te r te e e t s ste or ht s et t o se ur t to e sure o p e th OSA ter t o st r s the e er A to u es o the uss e er t o Strategic Report t the h hest ht ht s et pro e e t re se ht hours e o the o p s he s et e e o Aero ot r e hts re he to h t the h hest r eo Aero ot s S Aero ot oper tes s ste o supp er e or e e t throu h the A A ro er Au t oo s pro or supp er ue e e ross the route et or • SA O S et Au t or rou Oper t o s oo • ue u t oo • A e A t u t o tro oo Corporate Social Responsibility Financial review Corporate Governance Appendixes o ssess pro e ht s et the o p so rr e out ter u ts o ts orpor te oper t s o s E p o ees re e our e to or the e e t o s et ssues o the o to o o e t t t o the ht s et ep rt e t o u ts ss o ee o r re e ers o o p ete hts th e sures t e s e ess r to ress e t e ssues hrou hout the e r u h e ort s so e to se the r s s o u u ter ere e srupt e p sse er eh our e ro e t h r s u r str es SA A ht s et e e o Aero ot r e Aero ot r st 99.972% AVIATION AND TRANSPORTATION SECURITY e s SA A r t os e SA A to 99.978% 99.961% 0.85 0.64 0.21 0.21 Aero ot r SA A r t o es s p rt o the S et Assess e t o ore A r r t SA A ro r e the Europe A to o ere e E A rr e out ts s he u e spe t o s o Aero ot r e s r r t or eet s et spe t o s the SA A ro r e h s set up s et r t o th the st r ue o Aero ot r e s r r t e o str te stro SA A s et r t o o he o p s r r t ere re o se to e u o p e th the pp e s et re u t o s S Aero ot h s te r te e e t s ste the e e e e t e ess o h h s re u r o r e epe e t e ter u tors he ore te r t o p t or or the o p s e e t r e or s ts u t e e t s ste 74 2015 ANNUAL REPORT h h or e rs h s su ess u p sse ert to u ts u er SO u t e e t S ste re str t o s u er A As ustr pro r es OSA Oper t o S et Au t SA O S et Au t or rou Oper t o s Aero ot r e o t ue pe e t to o to p to t h h e e o to tr sport t o se ur t p sse er st s et ose ooper t o th rport se ur t ser es r es e or e e t uthor t es he o p s e perts re t e o e pro the uss to tr sport t o se ur t e s t o As e er o the o S e A e Aero ot r e h s o ee e e ts t o se ur t t t es the o p or se s he u e eet o S e t o se ur t e perts A t o Se ur t u t o E perts AS E roup he O to er So h he e e t s e or se r s ooth h h urther r se the r e s pro e o the report per o S Aero ot p sse re u r t o se ur t spe t o s • OSA u t o e t o s or o o p es ere ou o o the u t • s he u e spe t o the r sport t o Se ur t ep rt e t o the e er A r r sport A e os ts he o p o t e e r t o se ur t o p e ert te • s he u e spe t o o Aero ot r e ore t es os ts s o ttee S Aero ot s re o se to e o p e th pp e to se ur t e e t re u t o s e ru r S ert to e er o u te e ter o p e u to S Aero ot or o p e th re u re e ts o ter t o st r s SO u t e e t S ste s SO E ro e t e e t S ste s S Aero ot s u te u er OSA or o p e th the ter t o oper t o s et st r s A A Oper t o S et Au t 75 Aeroflot Group Profile NEW AVIATION SECURITY PROGRAMMES AND MEASURES the A t o Se ur t ep rt e t o S Aero ot p ote Auto te A t o Se ur t e e t S ste AA SE S pro ess to t o se ur t up tes or e p o ees o e se ur t us ess pro esses h s s ste he ps ssess the tu st tus o the se ur t s ste ts o p e th st r s pro e or the r e s se ur t pro r e re o e e AO A A st r s s o est to rport ou tr es AA SE S or t o s ste h s o u r es su h th t o po e ts e e to eet the re u re e ts o h es us ess pro esses o t o se ur t u ts the o p o t the o p Aero ot s h h e e o t o se ur t su ess u oper tes e te te r te e ser e s ote h se ur t so ut o h h e sures o s ste t re u r spe t o s o the r e s r stru ture eh es oper tes ose e ro repro u t o o s er o sto to tr to use ete t o h s ote h se so ut o pro es or o tor o tor o Shere et e o rport t es to ete t e p os es e p os e e es the o p he e s t te e tu propert e e op e ts oo • e er st tute o ustr ropert S re stere p te t or e etho o ete t E p os es Other r et Su st es • e er st tute o ustr ropert S re stere the O tor o tor tr e r out S Aero ot tr e r ho er se INTERACTION WITH SUBSIDIARY AIRLINES o e sure o o se ur t or to e h e the o p es e tro u e ee A t o Se ur t St tus eport to e prep re su s r es t es A t o se ur t e sures re o u te to the o p s su s r es o s ee e s s Su s r es so re e e u rter 76 2015 ANNUAL REPORT resu ts o o tor ssess e t o pote t u u ter ere e S Aero ot s oper t o s o er the pre ous per o the te r te r s tr or the route et or or the e t per o e so o tor tr s t o s o su s r r es ose u er to se ur t ser es ree e ts Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes BRAND AND SERVICE QUALITY Aero ot o t ue to stre the ts e ersh p pro ot the r o Aero ot s r rr er o er the h hest s et o ort o o r e r r t ro route et or e o se s the est A r e E ster Europe S tr Aero ot s top r te o ustr e er u t o ser es the report e r Aero ot o t ue to e pro u t t t e u p s oth uss o erse s to stre the ts pos t o o the to rr er pro e orpor te e support s es o Aero ot roup re se usto er p rt er o t Aero ot e ere ser es o u ue e pro e ts us utt e e ht te h o o es he o p too p rt the os o ter t o est r e o ht or se r su ess u e e r r e ht sho or uss t es St eters ur osto So h K osto o o the or t o t t ert s t t es ere o use o support Aero ot s s es oth throu h ss ss e press out oor r o ert s o e Aero ot r e pro ote ts ser es o the uss r et throu h • or p s ou su er ter ht s he u es • u o o to s t e rports o the uss e er t o • e p s o o the uss r et ou e u he hts to Ar h es ur s oro e h S r to • oost re o e o se so s • o er spe res to usto er e s throu hout the e r ore s es ere supporte ooste throu h t t p s ro e out r e e u the UK er o the USA p h South Kore Ar e t hese p s ere es e to pro e s es o re t hts to os o o e t hts et ee Europe As o e t hts to uss est t o s so e o Aero ot s ser es s e s pro ote our r the pro ess o o u t the o p spe e ph s s o e u our pr or t As r ets h South Kore th p s o use o u r re ess pro e or o e t hts ro As to Europe SkyTrax he est A r e E ster Europe 77 Aeroflot Group Profile MARKETING RESEARCH 72% Aero ot r S e es or er to ee e t e e t e s o s pro ot the pro u t o Aero ot roup r es r e our o pet t e t es o the o p sse er r tr sport t o r et re se usto er o t S Aero ot o u ts re u r r et sur e s su h s • ssess e t o the et ro oter S ore S o t th o p our S re p p o to re h • sur e o o p e th Aero ot s usto er ser e st r s rr e out sso t o th o r o tor St r s ster p sse er u t e h o the our sur e e u rters s t the e o th s etr re he pro re e u t o the o p s ser es • ssess e t o usto er s t s t o th Aero ot r e s pro u t o the r ets o Europe e E st As ooper t o th A A ts A rs t usto er s t s t o sur e s e s o tS e usto er E per e e ese r h o er e er r es e o u te sur e to e t spe s o t r et usto er roups o h ese South Kore r ets he resu ts o t e ou t o or e r pro ot o str te o Aero ot r e or As r ets 35 aircraft th points ess e so se tre s usto er o t pro r es ssesse the r pe e t to Aero ot o us s e s o u te sur e o t r et roups se s t t to e e h s or er to re se o su er o e e t o p ter es Strategic Report Business Overview Corporate Social Responsibility he o p o u te o o r usto er sur e to ssess the per or e o our p rt ersh p pro e t th hester U te ts ue e o usto er o t the Aero ot r re o to he sur e resu ts re e e h h p sse er re ess o the p rt ersh p et ee Aero ot hester U te h hh s e o e pos t e r er o the r e s e o ter t o p sse ers hose to th Aero ot ue to ts p rt ersh p th th s oot u tte ue e o th s p rt ersh p o the r ho e o rr er oss r es r s ssesse throu h o e uest o res he sur e resu ts sho e th t oss e o s the stro est r re ess St eters ur S r A er So h s e s o re ue t ers t ore th three hts per e r S S e o Aero ot r 56% ht ser e o o er p Aero ot r r r th oe o Aero ot s Appendixes o h s r o ht rport p sse ser es to e the er ser es e eep o pro ht s o ort e s poss e es o t ue to e er o our pro r sse ers ht o o r e s r r t As t the e r e ess po ts A r us A s hus s ess e o o h u r r t A rport ser e 67% 52% Aero ot str es to pro e ts usto ers th est ss ht ter e tert e t s ste s o er e e s Up r e ser es or us ess ss p sse ers u e • o er re er ht e tert e t e es ep o S su S ˝ t et u er o e u h u hts • u ur S tore err o r e e t ts o hts st ore th s hours • o p e e t r e ut pro u ts u e s o hts st o er e ht hours es pro e rport e per e e st r ser e ee ro e out A ster Athe s o eo oo russe s u pest e e e e o r r s r ue o e o o r urt 72% the o p e the o o up r es Shere et e o s er • u port e po er s or p sse ers to h r e the r perso ets ere set up us ess ou es • e e e tro s es or h u e ere st e t o r tes • u o p e or ou e roo s ere re o te 58% e ser es Aero ot h s o t ue to e p ts o e o er u h e hote oo ser e h ese u e oo ter e up t our Spe O ers se t o tro u e pr e u r tee ser e r eo r ser to u e u he the Aero ot o e pp or pro e u t o t o u er o ser es e te e support o ss oo oo e o es S Aero ot s su s r es p e e te e e sures to pro e the r usto er e per e e oss r e te h ues to e the se e t o o pur h se o o tro u e e ppro hes h e ht ser es e p e s s r s eo o r or est hts Auror r e tro u e r e o o r ets us ess e o o sses hot o us e shes o the ht e us o hts to p h South Kore he o p so u he up r e e s te o o 2015 ANNUAL REPORT Corporate Governance IMPROVING CUSTOMER EXPERIENCE Su s 78 Financial review o rports r e er tro u e e o o e he t osto o o e o o os o 79 Aeroflot Group Profile S r or t St rt ro Aero ot r e s e er o the S e A e h s ee e S r or t t t e o er e er te o p et o o ep rture or t es to re ue t ers ho re pr or t se ur the he u e rop o p ssport o tro o r e o t ue to ro out st r e er te p ssport o tro se ur t S e e hu s S he r or t s t r ho ers Aero ot o us o ers ts e ers opportu t to e r ree es he th Aero ot roup S e A p th o r e r s us ser es rou the o e ree es e use to oo ross Aero ot roups S route et or up r e the tr roo re t r or u other ser es o ere our re r s Aero ot o us e ers to h r t es u er the er Aero ot o us e e p rt er pre u hts e A es e ss oo oo s t o ue so o te es es pro e t ers o he pro r e pro es or s S er o t u t ers E te u e ers e e t ro to pr e es o Aero ot roup p rt er hts e e ro e p rt ers s p rt o the o us es pro r e es e p e e te the re r t o ue o er e re e pt o s or p rt er oo s ser es e h e our o e pps or Aero ot o us e h e so e p e eo r ph o e re e pt o s or tr e ss up r es t he s o stre the the ppe o th s t t e pro e usto er o us re se retur s e he out spe p s th Aero ot o us p rt ers Aero ot o us 18 new partners Aero ot o us pro r e 2.7 3.4 4.0 4.6 e ers Corporate Social Responsibility Corporate Governance Appendixes t er he o u e t e the o us re s o the o p s o t e e e op e t s S Aero ot s o t e e e op e t ro r e the ro r e ppro e S Aero ot s o r o re tors o u e the s or e o r te u rt ersh p o t o u er the o er e t o ss o o h e h o o es o to o u e he u e es or o t e e e op e t o su s r r es oss Ore r o Auror re set out re e t pro r es ppro e the o p es o r so re tors S Aero ot s o t e e e op e t ro r e u es the pr p o us o the o p s o t e e e op e or o t e pro e ts t he ro r e so o pr ses e u o ter t r et K s up to u • ost re u t o • e er resour e e e • ser e u t pro e e t • re se our pro u t t • pro e e ro e t re ess • e h e ht s et t o se • etter ht pu tu t re t re s t t es ur t he ro r es t o p to stre e o t e e orts u es t t es to e e op o to e e t s ste e sures to re te o t e e os ste oor t e orts th s e u s e us esses u ers t es rese r h or s to s th te h o o p t or p rt ersh ps e e op te h o o es pro e re es us ess pro esses he o p h s p e set o e sures e sur the ro r e pe e t to u the e u ter ro r e pe e t to p ro p pro or o t uous o tor o p e e t t o pro ress Ke o t o o us re s • eet up r e • route et or e p s o • tro u t o o te r te s ste s or ore oper t o s rou h te e rep r t o se ur t et • pro e usto er e per e e • te r te pro e ts u u to er er o s ste s ross the roup o p es tro u t o o u or oper t o s re te so ut o s uto to o eet route et or e e t e e op e t o s e oo s ste or hts oper te the roup r es e e op e t o s e s ste or to ue pro ure e t tro u t o o e e t e so ut o s to support p sse er ser es et pr 5.1 Financial review INNOVATION AND INFORMATION TECHNOLOGY As ustr e er Aero ot roup heres to the o ept o o t e e e op e t to sh rpe ts o pet t e e e o the o r tr sport t o r et Aero ot o us s the r est re ue t er pro r e uss S E ster Europe the u er o pro r e e ers re se o to o peop e Aero ot o us e ers re esse t or u usto er o t re ue t Aero ot o us er er e hts o Business Overview INNOVATION PROGRAMME AEROFLOT BONUS 5.1 million Strategic Report the report e r o t e pro e ts ere r o use o or t o te h o o ht s et usto er e per e e s Silver o t u 80 2015 ANNUAL REPORT 81 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes KEY INNOVATIVE PROJECTS IN 2015: ro e ts ere p e e te sso t o th u ers t es rese r h or s to s the e u ter the o p te s to e p ts p rt er et or o u ers t es rese r h or s to s the re o s here t oper tes to u ert e o t e orts oor te re ru t e t tr pro ess o e e op e t o e p o ees te h o o ore st sh r or to the report e r u er o o t pro e ts ere p e e te th other or s to s u s e u s e us esses S Es su h s • e e op e t o ppro hes to s the u t o s et o to r stru ture t es • e e op e t pe e t to o Aero ot e t e • e e op e t o ter t o s ste s e u A O or o r ets others S Aero ot s o osts se e t the o p o t ue to o or te th o to re tors u e h oo t or A t o o t A t o e h o o es o e e t th these o pro t or s to s • he ps t te pro e ts ose re te to the o p s ore oper t o s • e es the o p to se ure u u o er e t u et u s to ress h e es oth the ustr S Aero ot • supports e s o st te uthor t es se o the resu ts o pre r o tor o o u to p t or s • pro otes the o p s o t e e e op e t • u ter t e ter es et ee the se re ote ess po ts pro e t ese r h e e op e t pe e t to o to so t re o u e or the st te o the rt o puter se s ste or pro ess o tr o S Aero ot s r re • o ept e o s ste ro sour rese r h reso the o p • K o S Aero ot s osts e e se s ste rese r her E h the t e o re uests too or e usto er e per e e re u respo se to p sse ers pro st s s pro p o ee tr • Auto te up te o usto er S Aero ot s s ste s e e t Oper t o s Ser es o er S et se ur t E ro e t e er 82 2015 ANNUAL REPORT e e U ers t es ese r h or s to s Other or s to s u S Es t he s ste represe ts te r t o te h h uto tes out o u oper t o s o es se er so t re pro u ts re u re to re ster usto er the orpor te o t ro r e he s ste so uto t he s pp t o s su tte users s re uest or s or other ep rt e ts thus o s er s p spee up the pro ess o usto er re str t o the orpor te o t ro r e e e op e t ep o e e t s ste or orpor te s es e to e t s es Auto t o o the ter t o th e ts orpor te usto ers u t the usto er s pro e o er er eo p r eters str ut o o ou terp rt es o ers uto to o o u t o s th ou terp rt es e op e t pe e t to to or se ru o o se e ter o pet t e o Aero ot p sse ers t s s re te to pro s pro esses e t e su represe t t o o the resu ts o p e e te pro e ts e o str t o o outspo e ppro h to p rt ers o us o usto ers re e pt o propos s the r ss pe e t to pro the usto er s ts to e t e e e op e t • he s ste e e pro pt rep e e t o s es er thout o pro s the us ess spee up usto er usto pro ess o ss t r et ere t o su er se e ts pro e s es e e stre the orpor te usto er e t t se e e t • e e op e t ep o e t o h s ste to pture t o se t t t et pr es to h e se r h uer es ro o e tr e e es e s tes Aero ot s e s te e e op e t o pro e ures or up o up t t o se t t oo sses t et pr es or hts oper te Aero ot roup r es thout ess the oo s ste host he h s ste s es e to t s u er et ee et se r h e es the S re oo s ste o e t et se r h e es o e e ts to the he re te et or o o e r e p t str ut o thout re s tr to the r es oo s ste th s se or to s ot pro e the r es oo s ste ut the h s ste re t ess to the oo s ste ses the e pe ses o p tr to S re e ser es 83 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AVIATION SECURITY DEVELOPMENT • e e op e t s es the o u e h o e tr ser es e s te o e pps • es s es o e tr ser es Aero ot r e s o e e s te o e pps Aeroe press re t r hote oo sur e e e op e t o the o e pp tte ts pe e t to t o or ht E • e e op e t o o puter se s u tor or pr t or o u to et ee r re he o p et he sts o A s se o se t spee h ss A o e pp to e e e tro e tr o or t o re te to the ht p p sse er ee uest o res ou t or str ut sp r ts o o r ou t or e tr ht ser es • A r s er p ots he st tr pro r e or A r us A to e spee h te h o o es se o se t re o t o o the p ots utter es he o e re t e o pt o u t o Se t ss o the p ots spee h e the tr pro ess ore se sust e e t e u s pote t or us t o oper t o s er e e ope re s he o p s spe e ph s s o t o se ur t e e op e t u our e ser e e o t ue our rese r h t t es pro t o se ur t th o e e t o s er o s the report per o Aero ot o p ete the rst ph se o ts pro e t e e op e t o ss so t re to uto te o e t s t o o o spe t o resu ts throu h e sure e t te r te sso s er o s ph s o o respo ses u he he resu ts h e e e e o e u ts o e e t super sor o es o t re t e t o the e te pro ress set out or se report e er st tute o ustr ropert S re stere the O tor o tor tr e r out S Aero ot tr e r ho er O ASS re ote he ss re u e the r s s re te to u re so e re u re e ts to the ur re t o r t o support to r r t pro e the O ASS s ste re ote u er e e ope re s e t re s or pro e e t INFORMATION TECHNOLOGY DEVELOPMENT • • • • • 84 2015 ANNUAL REPORT or pro e ts p e e te u h o S re te e eE h e p t or u to t u es p sse er ot t o o the st rt o se ser e he poss t to up r e the tr e ss the re u re e t to e ter s et s SA E tr s t o to the e SA A A p t or u h o the orpor te o t ro r e p e e t t o o the rst st e o the E o er e t or u to t u es hote oo pur h s sur e po es Aeroe press t ets p e e t t o o the e tr s es s ste th t ssues E s • p e e t t o o the S re ht er s ste s p rt o the S re A r e tre Oper t o s Auto to ro r e • tro u t o o the O e t ou her r e u r tee ser es o the o p s e s te • o er u h o the s es e e t s ste or e t orpor te s es • st to t t o o the ter et o o r ht ser e o three oe s t o A r us A s 85 Aeroflot Group Profile PROCUREMENT ro ure e t t t es t Aero ot roup o p th e er o O ro ure e t o oo s Ser es ert e E t t es o u Aero ot ro ure e t o re e t po es o Aero ot s su s r es other pro ure e t re te re u t o s opte the uss o er e t ro ure e t ee s o su s r es re et oth throu h o so te pro ure e t pro ess S Aero ot u su s r pro e ures ro ure e t tr sp re o s r to u re so e restr t o s t to pro ure ro e poo o u t ers re top pr or t es or the roup ts str e to se pro ure e t e e re u e osts r sp re t o pet t e pro e ures or u se pr opt se ue osts h hh s s ee or e pe se te or the o p ue pr or u s re e se the pro ess he sh re o ue pro ure t or u se pr es re he uss ore rports ue to o t e e o o e ro e t or u se pr uss e t o pp o ursu t to the or er o the eput r e ster p r r ph o eet utes o S pr o o e er S Aero ot o uses o re t ooper t o 86 2015 ANNUAL REPORT Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes PROCUREMENT FROM SMALL AND MEDIUM ENTERPRISES he pro ure e t pro ess S Aero ot ts su s r es s or se e th the est pr t es u o e o S Aero ot s te ers ere or se o e o et r ter s o supp es s pro ure o e pro ess o o p th the re u re e ts o the e er A e or St te ropert e e t stru t o o o u r E h te er re e e er e o s o h s test es to o p ete tr sp re o pet t e ture o the te ers or se S Aero ot ro terest o pote t supp ers ro ure e t pro esses t S Aero ot pro e or ro o e e to s e u us esses S Es et ee u e e er supp es o S Aero ot ro S Es ou te or o the pro ure e t o u e est she or e th o er e t eso ut o o th supp es pro ure u er S Eo ou t or r e ee the sh re pres r e the S Es re so t e su st tut o pro r o e the port e he roup s o tte to o t ue support S Es t t the r ess to orpor te te ers or th the spe s o S E p rt p t o pro ure e t the spe so to e S Aero ot h s e e ope u opte S E ooper t o p ot o pose st o oo s ser es to e pro ure ro s e u us esses ADVISORY BOARD IN CHARGE OF INDEPENDENT AUDIT OF PROCUREMENT EFFICIENCY FUEL PROCUREMENT ue supp o tr ts ere s e S Aero ot se o resu ts o pro esses o te erers ho ou o er the est ter s u r tee re u re re t u se ur t ssur e the er e o th ue pro ure e t or Aero ot roup r r t uss tot e thous to es o h h S Aero ot ou te or other roup o p es or Strategic Report th ert te r te o pro u ers the r su s r es spe s r r t ue s es to o u ust e r se ue pr es or rt supp short e At the roup e e ue pro ure e t ter s re eter e e ree e ts he o so te or er o er the e o roup o p es S Aero ot t tes pro ess to se e t supp ers o ue re te r r t ser es ts pursu t o pro ure S Aero ot est she h r eo epe e e e he A sor represe t t es o pu s e t sts pro ure sp re sor o r t u t o pro ure e t o r u es or s to s e t e perts or to o A e s te http or e o Aero ot r e s o te t so esh h te sor o r s ero ot ru e t tr he A sor o r s respo s e or u t S Aero ot pro ure e t oper t o s • o tors pe e t to S Aero ot o e sures e h ess o s e u us esses to orpor te te ers • pro es e e o pp e e te h o o es e sures tr sp re e h es r o pet t o S Aero ot s pro ure e t pro esses • he A sor o r oper tes u er p ppro e or e h e r e r to hese rr e e ts o er rtu the e t re ue ee s o su s r r es e u s u er o uss rports ess th h h re ot o tr te or ter te rports s e s rports here ue pro ure e t s p rt o te r te rou h ree e ts Opt s t o o ue pro ure e t t Aero ot r e s the o pete e o the o ss o o S Aero ot s su e t to ppro the ue o ttee 87 CHAPTER 4 SETTING THE STANDARD FOR RESPONSIBILITY CORPOR ATE SOCIAL RESPONSIBILIT Y u E esour es ro e t h rt ro r rote t o es 90 ro r e 98 orpor te Spo sorsh p 101 Aeroflot Group Profile APPROACH TO SUSTAINABLE DEVELOPMENT Aero ot roup t e o tr utes to so et re s peop e s o t ess t o uss re o s he roup ts su s r es or to e e t er e o st eho ers pr r ts p sse ers e p o ees 34.0 thousand employees tot he ou t o Aero ot roup Aero ot roups e e t te u u erst s ssu es respo s t ot ust or the roups us ess su ess ut so or uss s o er e e op e t o tr ut o to ress so e o the ost press h e es o to s e s upho the r hts o st eho ers here ore see the r ht e et ee the terests o our us ess so et terests s esse t spe t o the roups t t es ro th As t ose s ts per or e th uss s o er e e op e t Aero ot roup pursues u t p e orpor te so respo s t S pro e ts e t o tr ut to uss so et pro ot u ture sports pro support or u er e roups preser the e ro e t support other port t so pro e ts Strategic Report Aero ot roup he thous peop e ou t o ou t re Appendixes o e h rep rs Se A rport ser es Other perso to o p e es S Aero ot he thous peop e e re o 13.5% –5.8% o Aero ot roup s perso o p es 8.2% p t re re HR POLICY AND PERSONNEL STATISTICS he ou t ro th e Corporate Governance 34.0 e Aero ot roup s he te or o –6.3% 5.6% Aero ot roup s perso te or p t re re e h te e rep rs Se t ets ser es ert s A rport ser es Other perso e o to o p es Other perso e o o to o p h s e perso e s e to Aero ot roup s o t ue su ess o s ste t ppro h to e e t e sures sust e e e op e t or the roup h h per or e ross ts e us ess re s trust o p sse ers er so et As t e e er the tot he ou t o Aero ot roup s thous e p o ees re se o he he ou t ro th s r e the roup s e p s o the pe e t to o pro r e to pro e e p o e t to r s ero r e s e p o ees As o e e er Aero ot roup pro e o s to out thous or er e p o ees o r s ero r e th ore r s ero e p o ees o throu h re e pro ess A tot o es ere o ere to r s ero e p o ees ross Aero ot roup Financial review o HUMAN RESOURCES he roups po see s to u e e t e r e or o e p o ee re t o s s e sour e o the roups o pet t e t es e sure e er t o o e o o e e s re s o e e t se o o prehe s e o s er t o o the tors th t ue e e p o ee ot t o e our the to u u the r pote t Corporate Social Responsibility Aero ot o p es th pp e he th s et e ro e t prote t o e s t o str to eet the h hest o st r s or orpor te so respo s t h Aero ot roups po s es e to e p the roups o o r et ootpr t p sse ers trust e re 32.2 30.5 28.8 28.4 Business Overview t ert s te ets e ser es PJSC Aero ot S oss A r es S Ore r S o S Auror A r es o e A r es o to o p 7.0% 0.9% ou t e re es S Aero ot s perso te or e re o 20.4 19.0 17.9 16.4 15.0 o p t re re e h te e rep rs Se t ets ser es ert s A rport ser es Other perso e * 90 2015 ANNUAL REPORT u es p ots o o p ots other ht re e ers ht e eers p ot stru tors others 91 Aeroflot Group Profile S Aero ot s perso e e re o S Aero ot s perso e e rs th the o p Up to u re o e er re o S Aero ot s Strategic Report Business Overview Corporate Social Responsibility e rs e rs e rs Appendixes ers 50.5% e r 18 female pilots o S Aero ot s e p o ees re o e Men Women 15–19 Corporate Governance o 5–9 er Financial review e po e Aero ot roup s r es 25+ FEMALE EMPLOYEES he roup s o tte to e u opportu t pro es e u support to o e rrespe t e o pos t o s the ho o S Aero ot s e p o ees re o e o e re e p o e er e o ro es pro usto er ser e oth ht o the rou or te h pos t o s ho r ous o e o s p ot r r t here re e e p ots roups r es u p ots e e p ots Aero ot t o o e Ore r Auror e h o S Aero ot s ers so h her re o e e er re perso e re o o e p o ees Men Women 92 2015 ANNUAL REPORT PERSONNEL TRAINING AND DEVELOPMENT o o S Aero ot s S Aero ot s e us ess t t re Other perso e A rport ser es Se t ets ser es ert s e h te e rep rs o p t re Other ht re e ers the o o A out he e e e S Aero ot pro e or rr e or tr or thous e p o ees so e e p o ees o p ete ore th o e tr pro r e oth house e ter ross r e o tr retr pro ess o e e op e t ert to pro r es the o p s ep rt e t or erso e r e ere to thous e p o ees ro ross e eer ht oper t o s rou oper t o s th stu e ts o p et stru t o ourses e r r t t pes re e ht s u tor tr p sse er r o ht e e t tr tr SA E oo other ourses A tr to ur Aero ot A t o S hoo su s r pr te o t o e u to st tut o pro e tr to out thous stu e ts he s hoo e ere retr pro ess o e e op e t ourses o use o rou ser e o r r t ht tte t tr to se ur t re u t o s or h r ous r o tr sport t o ore u es o er thous e p o ees o p ete ourses t e ter e u to st tut o s u er o pu sor oper t o s perso e tr other tr pro r es tr E p o ees e ro e pro r es thous tr peop e 28.9 26.3 28.4 22.6 Aero ot A t o S hoo s pro r es ro r es o ere the ep rt e t or A t o erso e r E ter tr 93 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AEROFLOT AVIATION SCHOOL Aero ot A t o S hoo pr te o t o e u to st tut o the A t o S hoo str es to e t o perso e tr uss see to e er tr e th ter t o est pr t es 13.9 thousand employees re e e tr t Aero ot A S hoo to the A t o S hoo e ere tr or o p t re re r tr o tro ers r r t te e ht support st the uss to ustr or e rs the S hoo h s su ess u o or te th e ter t o ustr or s to s h s re t t o s th AO A A S re A eus S A other ustr o es or s t o s the A t o S hoo s so ert e or o p e th SO he A t o S hoo s r A A Author se r e o the top e tres Europe he A t o S hoo s re e pro er o o to tr ser es or ost r es rports other o p es e t t es Stu e ts e ro e Aero ot A t o S hoo s pro r es Aero ot roup s e p o ees o thous peop e u er o stu e ts hose tr u e S Aero ot s 57 50 32 NON - MONETARY INCENTIVES FOR EMPLOYEES re o stu e ts o Aero ot A tr re t o S hoo s 17.9 14.1 t o to the ore e t o e t r ete tr pro r e or the se o e r o p o ers perso s ho rsh ps to stu e ts o t o s hoo s to e our e r u tes to see e p o e t th Aero ot r e As p rt o th s pro r e utu ooper t o ree e ts h e ee s e th U o s her A t o S hoo S t eters ur St te U ers t o A t o Kr s Kut A t o S hoo S so o A t o S hoo u urus A t o S hoo 13.9 Aero ot roup ru s e p o ee re o to s he es s o ot t o too to re o se peop e ross the roups r es or the r h e e e ts o tr ut o e o use our e orts e h o e t es o r re o s Aero ot roup e p o ees or h e e e ts per or the r ut es O er e p o ees o S Aero ot ere re o se th orpor te r s u se e e p o ees r e th Aero ot E e e e e o ho our e p o ees r e th Oper t o E e e e Aero ot e e p o ees o the ht Oper t o s ep rt e t ere r e st t o s est per or ers the roups su s e e r te th orpor te r s r s o the uss str o r so th re o u p r es ere ustr sport r s 12.3 E ht tte t tr eer perso e tr u e tr rou oper t o s tr ht oper t o s tr COLL ABORATION WITH TECHNICAL SCHOOLS AND UNIVERSITIES or the th r t e Aero ot roup p rt p te t r ete se e t o o prospe t e stu e ts or the ht r pro r e Stu e ts re e e tr tU o s her A t o S hoo U ers t S t eters ur St te U ers t o A to os o St te e h U ers t o A to he stu e ts e ro e throu h the 94 2015 ANNUAL REPORT t r ete se e t o pro r es o tr ts o tt the to e e ute e po e t ree e t o tr t th S Aero ot upo r u to or th the o p or o ess th the pres r e per o he rst stu e ts e ro e the pro r e r u te OCCUPATIONAL HEALTH AND SAFETY r sport ustr h s s t sh re o o s e pose to h r u h r ous or o to s h h es he th s et tters ore ost pr or t S Aero ot h s ert te o r ts o p e th re u tor o up t o s et re u re e ts e o t ue o s ste t e orts to e sure s e or o to s th spe tte t o p to he th s et tr o tor the st te o he th s et per or e pre e t o up t o ur es se ses ur there ere e ts o r se er t he e ts ere thorou h est te th the he s o re e t us ess u ts o u t to the r su or tes the e t r u st es uses s et r e s pro e ur re ue r tes ere pro e ro the pre ous e r s resu t o the o p s o s ste t e orts th s re Aero ot r e rr e out spe ssess e t o or o to s t or p es s per e er o O Spe Assess e t o or o to s 95 Aeroflot Group Profile esort ther p u er o ur es per S Aero ot peop e e p o ees o ost t e e t r te per S Aero ot Business Overview or e p o ees the r Corporate Social Responsibility Financial review Corporate Governance Appendixes es ure perso 2.04 1.65 Strategic Report 46.6 As p rt o the orpor te rest ure pro r e the o p s e p o ees the r es re se t to r ous he th resorts o te ere t re o s o uss ro ses o e e ess t tre t e t u er the other ures re ost pro e t the he th resorts t er e o o te the South o uss he pro r e s e us ou t r sur e o er e u s ro the u So sur e u o the uss e er s or e ro sur e o tr ut o s o p to sure e p o ees st or o up t o se ses ur s hoo su er ho s h re o the o p s e p o ees spe t t e the St r et h re s ho p t the Su e h u r A spe he th reh t t o pro r e or ht re p ots ht tte ts s ru t he th resort K ro r the e h epu here p ots ht tte ts re e e ree e tre t e t h pro r e est Se o st er spr resorts 1.56 1.15 1.03 29.7 27.8 22.2 21.2 resort h he th et o the to h h e the e ts the o p pro e u s to o er he th t o s or e p o ees u or re ho to ether th the r p re ts re e e SOCIAL PROGRAMMES FOR COMPANY EMPLOYEES Aero ot roups so po s e e ope p e e te s ste er pursu t to S Aero ot s o e t e r A ree e t ppro e o ter re u t o s he urre t ers o o the o e t e r ree e t s ppro e s u t e e er he pr p o e t e o our so pro r es s to re ru t ret peop e hose per or e o tr utes to pro the o p s us ess he ts str te o s Our so pro r es re O 2.5 thousand employees se t to he th resorts 96 2015 ANNUAL REPORT up t o so e t e e op e o pet t e p t es o our peop e pro ess o s o stru t e tt tu es usto er o us res e e te sp r t h e so pro ot t o o t e es So e e ts o ere so pro r es re p rt o the o pe s t o p e oster our e e ro e t or e p o ees e e t e per or e pro so support to the st o ster the eo Aero ot r e Upo ret re e t the o p o p e e ts the st te u e pe s o o e p o ee p rt p t the pr te pro r e or Aero ot pe s o s he e th orpor te pe s o As o e e er orpor te pe s o s ere p to or er e p o ees he o p ru s ts pr te pe s o s he e p r e th e t e s he e to pro e tor pe s o sur e throu h o e o tr ut o s to the u u t e p rt o the st te p pe s o s r p ots p rt p te hous pro r e th the o p su s s p e ts o e p o ees ort e o s orpor te hous e s re terest or e p o ees ur the e r the o the re o s ere pro hous ose to Shere e p o ees o er e rr e e ts pe s o s he e S Aero ot s pe s o s he e s se o o t p rt p t o o the e p o er the e p o ee here perso o tr ut o s o the s he e p rt p ts re t he those o the o p t the r te o As t the e o e p o ees o S Aero ot p rt p te the orpor te pr te pe s o s he e ous p s e e po o ees ro e th o p o e et e o rport th e e t ro the ree e se ss st e to urre t S Aero ot s So o pro e support to e p o ees u t r u st re spe e p o ees or er e p o ees o urre t es o pe s t o pro r ss o or er e or s ur o er ere pro e th e e ts or the r h e p o ees o re spe re S Aero ot o pe s t o hese hous opportu t es re ost pro e t Aero ot s ht p se t O ero Kru oe o pe os o re o ose to Shere et e o rport he p s ot ust p e or res e e re re t o t so pro es ter t e p t or to he p oster the orpor te u ture sh re e pert se E p o ees res t the p e o o ort e e t es u ree ess to t ess t es e h the roo s et o er e p o ees res e the p 97 Aeroflot Group Profile ENV IRONMENTAL PROTECTION PROGR AMME Strategic Report Business Overview Spe ue o su pt o Aero ot roup Corporate Social Responsibility Financial review Corporate Governance Spe ue o su pt o Aero ot r e Aero ot roup s u re o ts respo s t to so et uture e er t o s s the u spute e er o the uss to ustr s o tte to e sur sust e e e op e t ross re s o ts t t es he roup o p es th pp e e ro e t prote t o e s t o str es to eet the str test ter t o e ro e t st r s 1.2% re u t o o spe ue o su pt o ross Aero ot roup S Aero ot s e ro e t t pro the e er e e ro e t per or e e pro u ts he e o us e e t so pro e e h h he ps re u e ro e t ootpr t h t e utt ue osts o er oper t e pe ses po e s e tors o ts e ro e t r r t ue e the o p s e t the s e or o tr utor to t o to ue e e t t es pr or t es th s re so u e • pro e er e e o oper t o s pe e t resour e s po es te h o o es • re se ste e e t e t re u the e ro e t ootpr t • us e ro e t per or e tors s se e t o r ter o or supp ers o tr tors • e t s e p o ees to use resour es sp r e ru r S Aero ot s te r te e ro e t e e t s ste su ess u p sse super sor u t o r ts o p e th SO ter t o st r he u t s ope u e re e o o u e ts re te to the e ro e t e e t s ste ssess e t o oper t o s t es ter s o the r p t o the e ro e t FUEL EFFICIENCY ur to t te e ro e t p t the roups r es o t ue pe e t e st pro r es to pro e ue o su pt o sh t to ore e ue e e t r r t ue e e t t es t roup r es o us o • s s o route opt o s to se e t the est ht routes et ee est to ep rture rports • opt s t o o ue o su pt o ur to t • use o re u e thrust t eo pro e ures • route e t • use o opt ppro h pro e ures 98 2015 ANNUAL REPORT • • • • • • • • s the r e et ee the pro e te tu re e ue o s ep rture rports e tre o r t o tro opt use o u r po er u ts use o rou s ste s or pre ht r o to o r r t o pt s pro r r t ero s throu h u t u r r t sur e sh pro r r te ee e throu h s r u t e r r t e ht opt s to re u ue o su pt o throu h o tor re u t o o ter supp es o o r use o up te e ht est tes or t he e u p e t ht e s Appendixes 299.2 g/TKM Aero ot r e s spe ue o su pt o ASK K ote u te o su pt o s ASK K se o se o ue o o su pt o r tes or tr sport t o oper t o s or r es h h ere p rt o the roup s o e e er Spe ue o su pt o ross Aero ot roup e re se r es or o to r es per to e o etre K Aero ot r e s spe ue o su pt o s re u e o er the s e per o h h s oper t r r t u t o o Aero ot roup s ue r es or to e e e t e e or short e u o K r e h u AIR QUALITY INITIATIVES Aero ot roup h s p e O2 e ss o s o tor e sur s ste to e sure o p e th uss Europe re u re e ts or o tor report er t o o ree house s e ss o s h s s ste s p rt u r use t oss Ore r Aero ot r es Aero ot r e s e t re eet o p es th AO st r s or o se e e s t ospher po ut o o re u e the e ro e t p to eh es the roup s r es rr out re e tu o stru e t o tro s s ste to e sure o p e th per to t s o e e es rou u r ue tte u tor s he O2 E ss o s Aero ot s e s te o s p sse ssess the r o ootpr t o the r eo ers to ht u tor s he O e O2 E ss o s e e ope e th the est ustr pr t es us AO A A etho o o es he o u t r o t o s e p sse ers to o set the r r o ootpr t e use to support ree t t es e t re u e ss o s tree p t prote t o o orests st r eet es e e er t t es e ups o ter o es et As p rt o ts e orts to p e e t the r o O set ro r e te Aero ot tro u tor too u e o e O2 E ss o s 99 Aeroflot Group Profile the o p s e ro e t e perts S U h h ser es the o p s O e u e s ro o p e e te pro e t to o tor the ou t u t o ste ter s h r e the o e u s tre t e t t es A tot o tests o tre te ste ter s p es ere rr e out he resu ts su est th t re e t st r s re et the o p s spe sts so o tore the orpho etr h r ter st s o the K er he s e use s put to pro e the e e t e ess o ter prote t o e sures ter resour e e e t WASTE MANAGEMENT AND DISPOSAL ENVIRONMENTAL FEES S Aero ot o uss e u pro e ures t the roups so ustr e s tes th e ter r o the tot ste e er te ere re e Aero ot s the r rr er to o e t re e ter r r t te e es Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes CHARIT Y PROGR AMMES AND CORPOR ATE SPONSORSHIP WATER RESOURCE MANAGEMENT E ro e t spe sts o u t re u r spe t o o su pt o ste stor ste spos o tr ts or s to s Strategic Report Aero ot roup str es to e er e ts ustr e ersh p to o tr ute to so et o us ost o support or u er e so roups he roup p e e ts e r eo h rt e so pro r es re o s o oper t o Support or sports u ter t o e e ts h h oost uss s reput t o s te r e e e t o Aero ot s po s to r e t o to h r t spo sorsh p pro r es Aero ot s t e o e other pro r es e to support o tr ute to the ou tr s so e o o e e op e t CHARITY PROGRAMMES HELPING CHILDREN Support or h ursu t to e er o O E ro e t rote t o te u r Aero ot roup p s e ro e t ees or us tur resour es ees or the e t e p t re u te se o the tur esour e User o u e the uss e ro e t t h o ospr ro or ot ees p ts su s r p t o the e S Aero ot r es or e ro e t U es o t e o 1.4 0.4 1.2 0.3 0.2 0.5 0.5 0.1 1.3 5.6 er ut pro r e s tu t o s s esse t e 0.2 r e the se e th e r o the es o h r t pro r e h h Aero ot r e h est she s o e o the s to pro e ss st e to h re th ser ous esses he p e es p rt p ts o the Aero ot o us pro r e to o tr ute the o us es the e r to the ou ts o h r t e or s to s p rt p t the pro r e u the e e h rt e u r Sp o ter t o h r t ou t o the uss Ass st e u oper te Ko ers t u sh ouse the e e u he o tr ute es re use the p rt p t h r t u s to rr h re th ser ous he th o t o s to ou tr es t es here the et the e ess r tre t e t 0.4 2.2 4.7 0.5 0.7 tot o t ets o us es ere o te to support the o h rt e or s to s ee e to S Aero ot s S pro r r er 0.2 0.6 0.5 re t t es o e ope Aero ot r e or the te th t e too p rt to h r t pro r e r o ope or se o uss s p rt o ts h s uest o so pro e t he purpose s to r the tte t o o so et us ess peop e e e ut e o er e t ers to the ssue o h re thout p re ts to pro e ss st e to su h h re to or se eet s th prospe t e opters the he r o ope o es to t es h h or to st t st s h e the r est u ers o h re epr e o p re t re he esto e te th tr p o the r o ope rou ht to r uts e ht es ro the S r e o the Kr s o r err tor the epu o A e etro o s e oro S t eters ur os o p to opt or ssu e u r sh p he es opte h re Aero ot pro e ree t ets o the os o r uts ht retur t ets 4.7 3.2 6.7 6.8 2014 2015 5.1 1.7 2.1 2011 2012 Aero ot Rossiya Orenair 100 2015 ANNUAL REPORT 2013 Aurora Donavia Pobeda Support or h re s ho es the o p o t ue pro support to h re s ho es ross uss u the o ro h re s o e the r e o ur s hoo su er ho s h re spe t t e the o so h re s ho p u r o the e e o the e e r ho Aero ot r e s o u teers rou ht e e r ts to h re t the o ro h re s o e he o p spe t tot o U o o re re t o pro r es ts or h re Support or A to tor Aero ot pro the e h u e re s support to A tor u 101 Aeroflot Group Profile SUPPORT FOR GREAT PATRIOTIC WAR ( WWII ) VETERANS tr ute to the re t hero ee s o eter s the o p re u r support to r eter s throu hout the e r ss st the o r o r eter es es s Ar s u the p s he o u pre e e te ers r o the re t e to e e r te the th tor Aero ot r e rr e re or u ers o eter s o p perso s o er peop e tot he p so o ere hts oper te su s r r es u oss h h rr e o er p p rt p ts Ore r h h rr e eter s o p perso s S t e e ts ere e to the p ru es Aero ot or the rst t e ssu e o t o s to rr eter s o p perso s p e t o the se res h r es ut es he u er o t ets e s ot ppe so or the rst t e ht eo r ph s so s t e p e e e p rt p ts ere pro e th t ets o o est hts to est to s S ou tr es Europe t st tes eor eroes o the So o or o us ess ss t t o tr e ss up r h rt et U o u ers o the Or er p perso s ere pro e th ets epe o the o tors se ts Aero ot roup s r es e es or other p p rt p ts pro e ess to us ess ss ou e t rports he o o r r r t eter s ere e o e or t e s s th St eor e o ers r other sou e r ts the e rou the th o the tor e support to eter s ro o 2015 ANNUAL REPORT ur the p per o o er p sse ers ere pro e th hote o o t o o er e ou hers ere h e out out us ess ss ou e p sses ere r te o s or the p usto er t rports re tr re s to e sure e support or the st u she orth t e st U o U o to eter s thous orth o support Ore r o u to th the Ore ur e o So e e op e t str ho s u h rt e p the e he so K ess As p rt o the p the r e pro es ree t ets o o s he u e hts to Ore ur e o t e s ee o st te support ur p sse ers ere rr e u er the pro r e u eter s s e perso s t e s u t e s tu t o s or e r ts eroes o the uss e er t o eroes o So st our s p rt o t t es to e e r te r or ers o the o s o o the th tor Ore r pro e tot o U support Financial review Corporate Governance Appendixes tot s pro e ur the report e r Ore r so pro e support to the o p s ret re or er e p o ees u support to r the uss A to ter t o o e s other port t tes ers r es he ret re e p o ees ere so pro e th ree su s r pt o s to u h Ur e sp per or er e p o ee s ho e s re o te he tot spe o support or ret re e p o ees ou te to U o Aero r spe t tot o U thous o h rt e purposes u support or the our e e r t o s o stru t o o hur h Kh os o re o other t t es eter s ers r o the o o CORPORATE SPONSORSHIP S Aero ot s so respo s e e terpr se t o t ue ts tr t o spo sorsh p support to u t p e sports u ture other so pro e ts t t es or s t o s Aero ots spo sorsh p e orts re o use o pro ot uss sports pro support to uss sports or s t o s h h re o e pro r es to pro e the per or e e e s o uss th etes he p the he eh h o s ter t o sports o pet t o s Aero ot s so o use o support or e e ts he u tur or s t o s to pro ote uss u ture ro tor es o uss th etes s e s u ture rt t t es o tr ute to o ster the ou tr s pos t e e ter t o he p oster pos t e tt tu es to r s uss uss o p es u Aero ot roup o ore u e es S Aero ot o te tot o U o or spo sorsh p support hese u s ere use pr r to e uss sports u ture s e s pro ote our r o throu h ter t o p rt ersh ps ret re Aero ot e p o ees S Aero ot s e e t o r reso e to pro e o th oo p es to eter s ro o ret re Aero ot e p o ees th o e oo p e 102 A spe he re s es te t the Shere et e o rport th support pro e throu h ep rture or t es ou hers h e out to o er e s t the rport s s rest ur ts pr or t e re t he p p rt p ts ere o ere re se e o es or the ser es o rport e stor e Aero ot pro e hote o o t o to eter s o p perso s th o e t o t es o et ee hours A the o e ser es ere o ere ree o h r e As p rt o prep r t e p o ees re e e to or to uests Corporate Social Responsibility S Aero ot s su s r es o ot ru or h r t pro r es th the e ept o o se er t t es pursue Ore r Aero r pro es r ous re s s he Business Overview CHARITABLE ACTIVITIES OF SUBSIDIARIES p S Aero ot rr e out ts tee th Ar s p e to support Strategic Report S Aero ots su s spo sorsh p support r es ot pro re o o S Aero ot s spe spo sorsh p pro r es o 9.5% 23.0% 67.5% oot re te pro e ts Other sports t t es u tur pro e ts e 103 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes CONTRIBUTION TO SOCIAL AND ECONOMIC DEVELOPMENT OF RUSSIA CULTURAL PROJECTS Aero ot o t ue ts support or OSK O pro u t o o p ho ter t o u tur e e ts to pro ote uss e t top ter t o est s u the Europe r et E er the es est the e e est the oro to ter t o est o o est the A er r et A os A e es S t eters ur ter t o e oru Aero ot pro e support to u er o u tur t t es ru the re tor te o ter t o ro r es ou to h h he ser es o e e ts to pro ote uss u ture ter t o u o e A e o Arts u uss est t the or E po the ou uss u ture t est es uss Art est other u tur e e ts r e uss s ts Esse uss rt est er S Aero ot tr t o ooper tes th e e out ets e ho s h h he ps t pos t e pro e or Aero ot r o uss o su ers FOOTBALL CLUBS re ter te ts o t e t to re the O rr er o SKA ro ess o oot u Aero ot pro e support to o e o the est per or uss te s e ess to ut o u e e o oot s throu h er eo r et ert s opt o s e h e s t o Aero ot r t es p e SKA oot u se ure rr e e ts th oot u s S e Aero ot h s ee o spo sor rr er o hester U te o e o the ost popu r oot u s the or he ho e o th s oot u s p rt er re e te the r e s pos t o e ter t o r ets p rt u r As h s p rt ersh p h s e er te re t o er e e ts ter s o h her t et s es t r et ter t o r ets o ter t o p sse ers hose to th Aero ot ue to ts p rt ersh p th th s oot u tte ue e o th s p rt ersh p o the r ho e o rr er S e the st rt o th s p rt ersh p the tot u e e o Aero ot s r et p s h s re he o peop e t o to h r t spo sorsh p pro e ts Aero ot pursues t t es e to support o tr ute to the ou tr s so o e e t reso rou r s ero the s tu t o to r t o o er thous s ero e p o ees er o other pro r es e o o e e op e t u Aero ot roup ssu e u e the o to to rr out o p sse ers o r s ero h h e se ts oper t o s o O to er p rt u r o p sse ers ere rr e o r s ero hts h h ere e Aero ot roup o p sse ers ere rr e o the roups o hts r s eros usto ers ot u re u o t ets u the se re h r es ut es the ser e s ot re ere O to er ue to te por r short p t o u er o r E ster routes r s ero e t out o us ess Aero ot p t o these routes tro u e hts to rr p sse ers et ee t es uss r E st os o u eo s re se to the es ere o ere ross Aero ot roup or the r E ster s e er o e U ers t Aero ot o te U o or the r E ster e er U ers t s E o e t ou to hese u s e e the uss r E st s e u ers t to pursue o t e rese r h pro e ts th h h e o o pote t Oper t o er e t su s se routes Aero ot s o tte to support the o er e t spo sore pro r eo t r e p sse er ser e et ee the r E st Europe uss hts to K r S eropo h h e sures tr sport ess t o these re ote uss re o s thous p sse ers ere rr e u er the o er e t su s se p sse er ser e pro r e OTHER SPORTS INITIATIVES Aero ot r e h s ee e er rt er o the O p r p o ttees o uss s e t o t ue pro support to the o ttees ts ro e s the rr er o the r e e t o s As p rt er o the uss o e e er t o the uss oot U o Aero ot h s pro e support or the p rt p t o o uss to te s ter t o o pet t o s rr er o 104 2015 ANNUAL REPORT Aero ot r e e SKA ro ess o e the o s et u h s s e pro e support or the u s p rt p t o o est ter t o o pet t o s o u to th the uss hess e er t o Aero ot re u he Aero ot O E ter t o hess tour e t h h o er the e rs o ts e ste e h s e e se popu r t o ter t o hess p ers Aero ot h s pro e support to Otr oe sho u p u h h hoste Sho u p or up st e tro u t o o t res Aero ot e e ope p e e te ts s e r te pro r e o er o hts to est to s the uss r E st to K r S eropo he pro r e s e orse the res e t o uss r ut e te e to e e er Aero ot r e tro u e t o t pes o se so t res o hts to K r S eropo re u e ter re su er re thous p sse ers ere rr e u er the t re pro r e Support o p sse er ee e e er Aero ot u he pro r e to support p sse ers ho ur e t ee to et to the r est t o s st ue to or e eure r u st es su h s the e th o ose re t e or the ee to et h h te h e ser es e or tr sp t oper t o he pro r e o ers h her e o est hts here the e st e pe s e e o o oo sses re so out 105 CHAPTER 5 SETTING THE STANDARD FOR CONFIDENCE FINANCIAL REV IEW h hts 108 e e ue sse 108 er Oper t e s osts e e ue E E e o s pt E pe e Se t K o etre A o e sh e t 110 ost per A A o so 109 112 112 osts 113 113 ture te St te e t o u t 116 os t o 116 118 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes FINANCIAL HIGHLIGHTS Ke ures o st te e t o pro t or oss U o 2015 Change Revenue 319,771 415,173 29.8% EBITDAR 48,674 103,118 111.9% EBITDAR margin 15.2% 24.8% 9.6 p.p. 24,840 58,703 136.3% EBITDA margin 7.8% 14.1% 6.3 p.p. Operating profit 11,268 44,107 >3.9x EBITDA Operating profit margin Loss for the period RUB 415.2 billion re e ue e e ue re 2014 Aero ot roup h e e s t re se re e ue r e so oper t resu ts p sse er tr ro th th the re se the p sse er o tor pp s e s the roup s pro t e ppro h to et or re e ue e e t throu hout the e r 3.5% 10.6% 7.1 p.p. (17,146) (6,494) (62.1%) u tu t o s these e sures ro e up our oper t pro t r s p rt u r E A E A re se pp p p o to respe t e respo se to the orse r et ro e t Aero ot roup tro u e u er o t t es to opt se the eet ut osts h h he pe us ur oper t e pe ses o the o the to urre epre t o o ether th the ore e h e e e t o re e ue re se throu h the o p s pro t e ppro h h h tore e o o e ro e t REVENUE e e ue o 268,636 349,574 30.1% 253,613 343,428 35.4% 15,023 6,146 (59.1%) 8,718 9,631 10.5% Cargo flights Total traffic revenue 277,354 359,205 29.5% Other revenue, including: 42,417 55,968 31.9% Airline agreements 21,605 31,596 46.2% 7,685 10,275 33.7% Other revenue Total revenue ote the h rts tot s re e p e 2015 ANNUAL REPORT Change Scheduled passenger flights Revenue from partners under frequent flyer programme 108 2015 Passenger flight revenue, including: Charter passenger flights re e ue ro th he e r er o the p sse er ht re e ue re se s the re e ue ro s he u e p sse er hts th t sho e ro th re he U o o the o o re se Aero ot roups p sse er tr h rter ht re e ue e t o to U o ue to roups e s o to re u e prese e th s r et se e t the o er e e the e sure r et r o re e ue rose re u t o the r o the ro th o r o e s t es e ture rou 3.4% 82.7% 7.6% S he u e hts A r e ree e ts Aero ot o us r o tr sport t o h rter hts Other re e ue s s o re e ue ro th U o o esp te se e t ue to Other re e ue s up o stoo t U o pr r ue to re se re e ue ro r e ree e ts e o te ore urre o o epre t o o the uss urre 2014 Revenue th s A u eport ter e to s 13,127 14,097 7.4% 319,771 415,173 29.8% the u t o o per e t e h es su tot s e s he u e ht e s ue to ro th e so to o est est t o s Stro ter t o e ro th pr r resu te ro the ore e h ee e t s re roups or out ou ou hts or ter t o tr s t re e o te h r urre es o e er ue to ter port o o re e ue ro out ou hts respe t e sh re o re e ue sh pe the pur h s po er o the uss o su ers re se the roup s ter t o e s s re se e use o pro t e ppro h to et or re e ue e e t 89,815 –8,877 S he u e hts h rter hts 913 13,551 415,173 r o revenue Other revenue 2015 Revenue 319,771 S he u e ht e s U e 2014 29.8% 1.5% 2.3% 2.5% hts PASSENGER YIELDS U o o tr ut o Aero ot roup s the e o tr utor to the uss r tr sport t o r et st s to h su ess u steppe or r s ero s p sse ers support ot e pe se osts re te to r s ero ou te to U o h hh to erse e e t o the roup s per or e the roup urre the et oss o U o h h s st pro e e t o er the pre ous e r e Aero ot roups re e ue re o to U o r e h her re e ue ro s he u e p sse er other re e ue re se oth ter 25.7% 18.0% 3.86 9.2% 2.98 2014 o est 3.26 2015 e s 3.58 3.07 3.04 2014 ter 2015 to 2014 e s ot 2015 e s 109 Aeroflot Group Profile o er te e ro th o o est routes resu te ro the roup s o us o support the ro o est tr the re s sh re o o e o ost rr er to o est e s the o er A r te h h to to oster uss ere supporte s re u e ro r es OPERATING COSTS Oper t osts U o 2014 2015 Aircraft fuel 87,199 94,382 8.2% % of revenue 27.3% 22.7% (4.6 p.p.) Operating costs, excluding aircraft fuel 221,304 276,684 25.0% % of revenue 69.2% 66.6% (2.6 p.p.) Aircraft, traffic and passenger servicing 61,070 75,186 23.1% 19.1% 18.1% (1.0 p.p.) 52,148 55,619 6.7% 16.3% 13.4% (2.9 p.p.) 23,834 44,415 86.4% 7.5% 10.7% 3.2 p.p. 19,224 32,042 66.7% 6.0% 7.7% 1.7 p.p. 22,206 26,084 17.5% 6.9% 6.3% (0.6 p.p.) 13,571 14,596 7.6% % of revenue Staff costs 20.3% ro th osts % of revenue oper t Change Operating lease expenses % of revenue Aircraft maintenance % of revenue Sales and marketing, administration and general expenses % of revenue Depreciation, amortisation and customs duties % of revenue 4.2% 3.5% (0.7 p.p.) Communication expenses 7,784 12,890 65.6% % of revenue Other expenses, net % of revenue Total operating costs % of revenue 2.4% 3.1% 0.7 p.p. 21,467 15,852 (26.2%) 6.7% 3.8% (2.9 p.p.) 308,503 371,066 20.3% 96.5% 89.4% (7.1 p.p.) Strategic Report Business Overview St osts e t up o to U o ue to the roup s he ou t ro th pro pte the r er s e o oper t o s s e s ue to h her s r es o e p o ees o Aero ot s represe t t e o es rou e ter s to e t ep e ts to re s Oper t e se e pe ses stoo t U o ro th o o h h s pr r re te to the e e t o the ou e e h e o e e ts th s te s ost e t re e o te US o rs Other o tr ut tors ere the eet e p s o the et re se the roup s e se eet s represe te e r r t or o h her O r te the report per o Ar r t o to the ou the ore e t up te te e osts re se to U o ue ee h e o e e ts E u e h e oss these osts r e pr r h her e o u es o tr ut o oper t osts sso U h 2015 ANNUAL REPORT S es r et str t o e er e pe ses e o re he U o r e the e p e oper t o s h her s es r et e pe ses pe e to h r urre epre t o ort s t o ut es re o to U o ue to oe E s to Aero ot eet u er e e se ree respe t e re s t o o to e e t o 66,847 –16,360 A r r t ser p sse er ser es osts stoo t U o up o pr r ue to the ou e e h e r te o e e ts E u the ore e h e oss these osts e t up r e the roup s e p s o the re se p sse er tr h es ser e ees 2014 OpE ote E oss u h e e ue Corporate Governance es usto s ou te to so e roup s r r t e ts e o r r t Appendixes RUB 66.8 billion e e to oper t e pe ses u t o e pe ses e t up o ou te to U o s resu t o h her ore urre e pe ses rou e ter s o o str ut o s ste s Other et o e e pe ses e t o to U o he resu t ue o th s te s ue e re o t o o the o e ro the ust e t o A o o e sh r ree e ts the o e ro re urse e t o ue e se t s e s ru s o pro s o s or ou ts re e e ro r s ero or p sse er hts o Oper t osts re o 4.3% 3.5% 3.9% 7.0% 8.6% * 110 Financial review es o 12,077 371,066 308,503 A r r t ue osts re se e ro e r to U o ue to the e er ru e s e s h her tr E u the ore e h e r te e e t r r t ue osts ere o e ro e r s resu t o the o er o pr e the su ess o e sures to oost the roup s ue e e Oper t osts ess r r t ue re se e r o e r to U o Corporate Social Responsibility Other OpE e 2015 OpE A r r t ue A r r t tr p sse er ser St osts Oper t e se e pe ses Ar r t te e S es r et str t o e er e pe ses epre t o ort s t o usto s ut es o u t o e pe ses Other e pe ses et 25.4% 20.3% 15.0% 12.0% tor 111 Aeroflot Group Profile REVENUE AND COST PER AVAIL ABLE SEAT- KILOMETRE E 19.2% ASK ro th e e ue o etre e t e e t o route et or p t re e ues osts pro e or the roup s ASK ro th r te outstr pp the ASK ro th r te the tr ASK s U per se t o etre up o h e ASK ou te to U up o ost per 19.2% e se t o oper t 2.80 2.76 2.35 11.7% 3.33 2.66 2.97 Business Overview Corporate Social Responsibility pro t oss U 2014 2015 Operating profit 11,268 44,107 >3.9x Finance income 2,471 15,811 >6.4x (28,399) (37,715) 32.8% (1,723) (23,746) – 31 (17) – (16,352) (1,560) (90.5%) (794) (4,934) – (17,146) (6,494) (62.1%) Finance costs Hedging result Loss before income tax Income tax expense Loss for the period 2015 r ASK 2014 ot 2015 2014 2015 ASK ASK EBITDA AND EBITDAR Aero ot roup s E A re se to U o th E A r re s ro to he roup s E A so re up to U o E A r e t up ro ere r e to s tors E E A E A r A to r s e ro th outstr pp ost resu t o the ore e t o e E A 14.1% E A 14.1% t he re se e osts to U o or s ue to the p r e t o the roup s o to r s ero s e s re se terest e pe ses re se osses o er t e he e ou t he re s ttr stru the e US 58,703 48,674 24,840 E E A A U r 2015 o As resu t o the o e poste et oss or e se o so te st te e t o sh o s U A A U r 2015 o o 2015 Change (16,352) (1,560) (90.5%) 12,136 13,306 9.6% Change in provisions 4,328 10,353 139.2% Foreign exchange loss 14,795 849 (94.3%) 9,869 (11,885) – Loss before income tax 1,723 23,746 – Interest expense 4,934 7,737 56.8% Loss on derivative financial instruments, net 2,813 19,803 – (1) 9,159 – (285) (8,021) – (2,439) 800 – Loss/(gain) on sale of investments and accrual of provision for impairment of investments and loans issued Other adjustments Working capital changes and income tax paid/refunded Net cash flows from operating activities 4,456 5,377 20.7% 35,977 69,664 93.6% Purchases of property, plant and equipment and intangible assets (6,160) (9,196) 49.3% Purchases of investments and deposits placement (2,552) (20,393) – 1,869 6,405 242.7% (11,741) (14,880) 26.7% 92 (706) – (18,492) (38,770) 109.7% Proceeds from sale of investments and deposits return Prepayments/return of prepayments for aircraft, net Other Net cash flows used in investing activities 2015 ANNUAL REPORT tors the roup o U 2014 Gain on recovery of VAT 112 Oper t pro t o the roup o (Gain)/loss on change in fair value of derivative financial instruments 2014 E E RUB 44.1 billion se oss ro he o U o ut e to sett e e ts u er er t e e ts re o se e ut s e s to e t o re e ue he th t es e e se Hedging result 2014 Change stru e ts ot su e t to Depreciation and amortisation 7.8% r e o e or re se ore th es e r o e r to U o ue to pos t e e e t ro re u t o o er t e stru e ts ot su e t to he e ou t terest o ee r e o epos ts s o 103,118 Appendixes CASH FLOWS r 24.8% 15.2% Corporate Governance o Share in results of associates 2014 Financial review FINANCE INCOME AND COSTS U 20.6% Strategic Report 113 Aeroflot Group Profile 2014 2015 Change Free cash flow 17,485 30,894 76.7% Proceeds from loans and borrowings 18,398 73,331 298.6% Repayment of loans and borrowings (9,870) (36,267) 267.4% Proceeds from disposal of treasury shares 2 – – Repayment of the principal of financial lease liabilities (15,629) (19,455) 24.5% Interest paid (3,409) (5,914) 73.5% Dividends paid (2,833) (88) (96.9%) (1,451) (39,682) – 119 – – (14,673) (28,075) 91.3% Effect of exchange rate fluctuations 5,075 1,327 (73.9%) Net increase in cash and cash equivalents 7,887 4,146 (47.4%) Cash and cash equivalents at the beginning of the year 18,660 26,547 42.3% Cash and cash equivalents at the end of the year 26,547 30,693 15.6% Payments on settlement of derivative financial instruments, net Proceeds from sale of treasury shares to non-controlling shareholders Net cash used in financing activities CASH FLOWS FROM OPERATING ACTIVITIES RUB 69.7 billion sh o oper t ro t t es et sh o s ro oper t t t es re he U o U o th oss e ore o et ou t to U o U o Ke o sh ust e ts o oss e ore o et e to et sh o s ro oper t t t es or ere re te to • h e pro s o s the ou t o U o U o ttr ute to ru o the pro s o or t es r s ero the pro s o or s he u e te e rep r o r r t • o the h e r ue o er t e stru e ts o U o oss o U o pr r ue to tur t e p r o ue opt o s • he resu t the ou t o U o U o h h re se o ue to re ss t o o the re se oss o opt o ree e ts to h h sh o he e ou t o e s pp e • • • • ro the he reser e to the he resu t the ou t o U o U s e s ue to the e e t o re e ue he th t es ore urre the ou t o U o U o oss o er t e stru e ts the ou t o U o U o oss o s e o est e ts ru o pro s o or p r e to est e ts o s ssue the ou t o U o ue to the ru o pro s o or p r e t o r s ero o s o re o er o A the ou t o U o ro re o to o A o o e sh r et ee Aero ot roup o p es epre t o ort s t o o U o U o Strategic Report or pt h rtu U o o the o o h es the re or e the st te e t o ou ts re e e prep U o ue to U o e s t o e er s or pt sh o s e ts re se re se Financial review Corporate Governance Appendixes ou ts re e e s t e e er e th the re e ue ro th sh o s ro oper t t t es ere r e e te re se ou ts p e rue t es e th the ro th oper t osts FREE CASH FLOW ree sh o tot e U o U o or o h h s r e the re se et sh o s use est t t es U o the re se et sh o s ro oper t t t es U o up Ke r ers o o h e et sh o s use est t t es re • p e e t o epos ts tot U o U o pur h ses o est e ts o s ssue pr r to r s ero r e or U o U o • pro ee s ro s e o est e ts epos ts retur pr r ro o e r e ue to tur t • prep e ts o U o U o or A r us A r r t e pe te to e e ere A A r r t e pe te et U pt e pe ture . o sh o s to e e ere retur o prep e ts o U o U o or oe SS r r t • pur h ses o propert p t e up e t t e ssets tot U o U o the ter o s ro oper t e pe ture stoo t r t o et t es to p t 35,977 6,034 epre t o ort s t o et sh o s ro oper t p t e pe ture et 8,568 2015 t t es RUB 30.9 billion ree sh o sh sh e u e ts re U o o to U o r e o other tors the e e t o e h e r te u tu t o s the ou t o U o U o sh o ree ro oper t sh o U t t es o 69,664 35,977 13,306 sh t 69,664 2014 2015 ANNUAL REPORT Corporate Social Responsibility WORKING CAPITAL 12,136 114 Business Overview 30,894 17,485 2014 ree sh o et sh o s ro 2015 oper t t t es 115 Aeroflot Group Profile CAPITAL EXPENDITURE pt e pe ture U oe ssroo ht Aero ot roup s et p t e pe ture o puter se pur h se or U ht s u tor o ur h ses o t e ssets u e SA e e op e t so t re s e other so t re so ut o s e es or o other s ste s s e o 31 December 2014 31 December 2015 Change (6,160) (9,196) 49.3% – (5) – 126 603 378.6% – 30 – (6,034) (8,568) 42.0% Purchases of property, plant and equipment and intangible assets RUB 8.6 billion Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes NON - CURRENT ASSETS pur h ses o propert p t e u p e t pr r u e three s pur h se S Aero ot or U o to e su se ue t tr s erre to Auror r e o e pur h se Auror r e or U o s e s o e oe u s u tor pur h se or U o et Strategic Report Purchases of investments Proceeds from sale of property, plant and equipment Gain on disposal of investments Net capital expenditure o urre t ssets ost re he U o ue to the e re se propert p t e up e t U o or pr r resu t ro epre t o ort s t o o propert p t e up e t the r re ss t o to ssets he or s e he h e o urre t ssets s ue e h o e prep e ts or ter port o U r r o t prep e ts e or r r t to e supp e u er pr or e rs o tr ts re or e s other o urre t ssets et h e prep e ts or r r t ou te to U o h e prep e ts or short ter port o U r r o t –16,657 22,707 16,657 –7,827 3,406 35,291 16,734 29,241 A re u CONSOLIDATED STATEMENT OF FINANCIAL POSITION o e se o so te st te e t o pos t o U 31 December 2014 4,498 o 31 December 2015 Change A ASSETS Cash, cash equivalents and short-term financial investments 27,508 Other current assets 64,705 96,696 49.4% Total current assets 92,213 133,306 44.6% 116,044 104,494 (10.0%) 69,461 77,394 11.4% Total non-current assets 185,505 181,888 (1.9%) TOTAL ASSETS 277,718 315,194 13.5% 135,136 178,081 31.8% Non-current liabilities 156,087 173,233 11.0% Total equity (13,505) (36,120) – 277,718 315,194 13.5% Property, plant and equipment Other non-current assets 36,610 33.1% LIABILITIES AND EQUITY Current liabilities TOTAL LIABILITIES AND EQUITY p es es E h e e r te ere es o urre t prep e ts re ss e to urre t prep e ts o urre t prep e ts re ss e to urre t prep e ts CURRENT ASSETS urre t ssets e U o pr r r e re se ou ts re e e U o re ss to o propert p t e u p e t to ssets he or s e the ou t o U o re he the t o the h e urre t ssets ue e the re se epos ts p e th s or ore th s or U o he re se sh ou te to U o s RUB 315.2 billion Aero ot roup s ssets s t e e er EQUITY Assets s t e e 2015 33.1% 2014 2015 ANNUAL REPORT 30.7% 41.8% ropert p t sh sh e u 116 er 24.6% 23.3% e up e t Other urre t ssets e ts short ter est e ts 25.0% Other o urre t ssets 11.6% 9.9% e ut u o terest roppe U to e t e ue o U he e r er the re se U re u t o o re u t o o tro o o eh th s h e s the he reser e o o h h o pr se er t es u er AS o e e se t es A other o tr utor to the rop s ret e e r s h h pr r e t o the oss o U o urre ttr ut e to the sh reho ers o the o p or ore et s o e u t ote to the o so st te e ts pt te p e se see 117 Aeroflot Group Profile CURRENT LIABILITIES tot o RUB 36.6 billion sh sh e u e ts short ter est e ts s t e e er urre t t es h o U o pr r r e sur e o U o short ter o s orro s urre t port o o o ter o s orro s o esser e te t the ro th s ttr ute to U o re se u e r e tr re e ue U o re se ou ts p e rue t es U o re se pro s o s or t es urre t t es er t e stru e ts e t o U o Strategic Report Business Overview re NON - CURRENT LIABILITIES et e t E Ar to urre t t es re se or U o re he U o he e r ers o th s re se ere e e se t es h h re U o ue to the rou e epre t o 31 December 2015 Change 24,203 68,460 182.9% 149,278 164,524 10.2% Pension liability 659 745 13.1% Customs duties 169 – – 174,309 233,729 34.1% 27,508 36,610 33.1% 146,801 197,119 34.3% 5.9x 3.4x – Total debt Cash, cash equivalents and short-term investments Net debt Net debt / EBITDA e e se p o e e se t es re e t re e o te ore urre es ho e er o t es u er e e se ree e ts ture s te s urther 19,504 2016 20,436 2017 e t s he u e re o o tot e t o e e t es ro s er Aero ot roup h o u r ro ts re t or uss ter t o 20,902 2018 port o o s t Bank VTB Bank (Austria) Sviaz-Bank As t U 31.5% RUB 36.8 billion 68.5% 18,996 2019 u r t es e e 2020+ re t s t er o urre t t es urre t t es Credit bank of Moscow Sovcombank BO–03 series bonds e e er Interest rate Currency 3M Libor+5.25% USD 3M Libor+5% 5% 1M Libor+5.25% Short-term loans and borrow- Long-term loans and borrowings ings and short-term portion of long-term loans and borrowings 10,996 – USD 9,386 – USD 7,304 – USD 7,288 – 8.3% RUB 5,103 – Rosbank 1M Libor+4.5% USD 4,378 – VTB Bank 3M Libor+4.9% USD 3,657 – 1M Libor+5% USD 1,290 – Nordea Bank Alfa Bank İŞBANK SMP Bank GPB Sberbank of Russia Other Total 2015 ANNUAL REPORT s rou e r 80.3% BFA Bank 118 orro er 66.9% 19.7% Loans and borrowings Aero ot roup s o s orro s ere oth e r te r e r te ere use to e the or pt to o s ere o t e to restru ture er t e t es he sh res o ore urre rou e e o te t es the o port o o re respe t e he sh re o ore urre o s re se ue to e o s o t e ore urre es the h e e use the rou e epre t o e e 84,686 Finance lease pr r orro e se s Appendixes 33.1% o e e er tot e t re se o to U o r e the re se o s s s e s re u t o o e t es o s t Corporate Governance 3.4 uss US o 31 December 2014 As t o 35 977 DEBT AND LIQUIDITY U o urre Financial review 5.9 o U e t Corporate Social Responsibility 21% RUB 1,200 – 4.5% USD 1,022 – 13.75% RUB 960 – from 13% to 17% RUB 760 – from 12% to 15.5% RUB 252 12,875 14% RUB 18 1,500 – USD 471 – 54,085 14,375 119 CHAPTER 6 SETTING THE STANDARD FOR TRANSPARENCY CORPOR ATE GOVERNANCE orpor te o er s Se ur t es e e t e Stru ture 122 152 160 Aeroflot Group Profile CORPOR ATE GOVERNANCE STRUCTURE e e e th top st r s re u re e ts S Aero ot s orpor te o er e s ste s to p e e t the pr p es o tr sp re ess t o or to out the o p e sure e ut e tre t e t o or t or t sh reho ers er S A S oss Ar AE O O ES O es S Aero sh re Business Overview E SU S A As p rt o ts e orts to pro e orpor te o er e S Aero ot st rte pe e t the ro po tro u t o o re o e t o s o o pro t p rt ersh p uss st tute o re tors the o p st rte pe e t the re o e t o s o the orpor te o er e o e s ppro e the o r o re tors o the o uss o r h ES r O S Ore S r Aero ot o r h S Aero ot s o r o re tors ppro e the A t o o p to pro e orpor te o er e pr t es t S Aero ot the o o o u e ts ere ppro e s p rt o the e orts to p e e t the re o e to so the orpor te o er e o e e u to o Oper t o u t e e to S Aero ot e u t o o s e e t S ste o Aero ot roup Aero ot roup s e S Sherote S Auror A r es Aero ot A o p t o S hoo e th the uss Ar es A t e se uro osto A r A e h 122 S Aero AS AS u to S Auror A r es S A e h 2015 ANNUAL REPORT s Aero ot S Shere et e o osto A r s o tro e ter to s S Auror A r es Oper t o r sport e r us ess o S ouse osto A r h s ee tr Complied with Not fully complied with Not complied with 13 11 1* 1 Board of Directors 36 29 4 3 2 2 – – 10 9 1 – Risk Management System 6 6 – – Information Disclosure 9 8 1 – o s erre e ers o the o r o re tors Shareholder Rights Material Corporate Actions S 11 e o e Principles recommended by the Code Corporate Secretary A rport Appendixes S Aero ot so o tr utes re t to the pro e e t o the orpor te o er e re u t o r e or throu h o e e t e te roups rou t e s uss o s Spe S Aero ot s represe t t es re e ers o the orpor te o er e pro e t roup t s p rt o the os o ter t o e tre s or e s e s e ers o the Sh re ssuers o ttee o os o E h e Total S Aero ot so ho s A S AU Aero S Aero ot ho s st e to S Auror A r es S Aero ot ho s st e Corporate Governance t o to the re o e to s pro e the orpor te o er e o e S Aero ot p e e ts o t e so ut o s or orpor te o er e su h s str te eet s or shops th e ers o S Aero ot s o r o re tors Aero ot roup s e e e t Remuneration System S Financial review A t orrupt o o e u t o s o the ot e or o e t eports to the o r o re tors Au t o ttee o the o r o re tors e u t o s o ter Au t t Aero ot roup o o E er s S Aero ot u s tre sur Sto e e S Aero ot s orpor te o u t o e A o prehe s e r s e e t s ste or Aero ot roup s e e e ope orpor te o er Code section o e Corporate Social Responsibility CORPORATE GOVERNANCE SYSTEM Aero ot roup stru ture s t Strategic Report o p 5 4 1 – 72 69 8 4 e re tes to u s tre sur sto ote St t st s re se o the report o o p e th the pr p es re o e t o s o the orpor te o er e o e Appe to th s A u eport e 123 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes PJSC AEROFLOT CORPORATE GOVERNANCE STRUCTURE e er e so erso e o o r o S Aero ot o tro s terests ho s sh res the h rter p t o u er o su s r es u r es here S Aero ot so e sures o p e th the top st r s o orpor te o er e e e op e t p e e t t o o roup e po es pr p es O top o th t the o p e e ope ross u t o o er e s ste or ts t o su s r es o Sh reho ers re tors E ter u tor e u er t o ttee o Au t o Str te ttee eet o e sure o tro o er oper to t t es o the t o su s r es the roup e e e h o the to h e e te re s o o ttee e up o S Aero ot s represe t t es t o to re s o o ttee spe t o s su s r es re su e t to spe t o s u tor ppro e pursu t to the re e t pro e ures ttee o ttee or e th the pp e s the r rt es o sso t o e h su s r e e ope opte e te ter o u e ts st pu t the respo s t es o ts o er o es Super or e pert se o S Aero ot s e e t te h s ee e e the us ess o u t re o se th u er o r s S Aero ot s e e e ut es ere r e ert te o r t tu e ro the res e t o the uss e er t o 3 epe e t re tors o the o r GENERAL MEETING OF SHAREHOLDERS ter Au t ep rt e t e e t o r h e E e ut e O o o orpor te o er e s e er se S Aero ot s o er e super sor o es u the e er eet o Sh reho ers the o r o re tors the e e t o r the EO the e s o o ttee he respo s t es o S Aero ot s orpor te se ret r re este th the E e ut e Se ret r o the o r o re tors S Aero ot s oper t o t t es re u te e ter u tor or e th oth the uss A ou t St r s AS the ter t o eport St r s S s e s the ter Au t ep rt e t ou t e to the Au t o ttee o S Aero ot s o r o re tors 124 2015 ANNUAL REPORT er ttee or e est e ts ttee or o e e op e t t e Ke o u e ts e sur the respe t o S Aero ot sh reho er r hts u e • Art es o Asso t o o S Aero ot • e u t o s o the e er eet o Sh reho ers o S Aero ot • e u t o s o the o r o re tors o S Aero ot • e u t o s o the e e t o r o S Aero ot • e u t o s o the e s o o ttee o S Aero ot • e u t o s o the orpor te or t o o o S Aero ot • e o o S Aero ot • orpor te o u t o e o S Aero ot he e er eet o Sh reho ers s the o p s h hest o er o he respe t e s ope o o pete es pro e ures or o e ho su rs eet s re set orth the o p s Art es o Asso t o e u t o s o the e er eet o Sh reho ers he A u e er eet o Sh reho ers s he u o e r er th three o ths o ter th s o ths ter the e o the s e r S Aero ot o e e the A u eet o Sh reho ers os o o u e he eet s tte e o ers o o S Aero ot s tot ot sto o E tr or r e er eet so Sh reho ers ere o e e e er he A u e er eet o Sh reho ers ppro e the o p sA u eport st te e ts u pro t oss st te e t the o r s re o e to so the str ut o o the et pro t or the s e r the ou t o re u er t o ue to the e ers o the o r o re tors the e s o o ttee he A u eet so ppro e u er o re te p rt tr s t o s the o p s o e e t th the e h o o t or A to o Asso t o t A to e h o o es he eet ppro e e o pos t o o the o r o re tors the e s o o ttee the o p s u tor or se e te pursu t the re e t pro e ures t so opte the e e ers o s o the o o o u e ts o S Aero ot Art es o Asso t o e u t o s o the e er eet o Sh reho ers e u t o s o the o r o re tors e u t o s o the e e t o r e u t o s o the e s o o ttee e u to so e u er t o o e ers o the o r o re tors e u to so e u er t o o e ers o the e s o o ttee he A u e er eet o reso e ot to p out e S Aero ot sh res or the s h s reso ut o too to re o e to so S Aero o re tors s p sse o p s e o h th t Aero ot roup s et pro t or s the se or u t Sh reho ers so e r ou t the ot s o r e th the h st pu tes u er S e s 125 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes BOARD OF DIRECTORS S Aero ot s o r o re tors h s o er uthor t o re tors s respo s e or the o p s oper t o the uthor t o S Aero ot s e er eet o Sh o r h e E e ut e O er he pro e ures or the o r eet s o th other o r t t es e u t o s o the o p s o r o re tors o t Sto o p es 126 2015 ANNUAL REPORT o er the o p he o r s e u tters th reho ers e e t o e ho re st pu te the e th the e er O he o r s e o us re s u e the o p s o ter sust e e e op e t e e t e o ers ht o ts e e ut e o es u o pro s o ser e prote t o o sh reho er r hts the r e t te terests • he o e t es o the o r o re tors re to • e e the ore re s o oper t o or the o p u su s r r es to re se ts oper t pro t • oper te or the e e t o sh reho ers super se p e e t t o o orpor te t t es • p e e t e e op e t pro r es ppro e sh reho ers • super se the t t es o the o p s e e t o r h e E e ut e O er • or sh reho ers out the resu ts o u ts o the o p s pos t o • prese t reso ut o s o tters th the uthor t o the e er eet o Sh reho ers or ppro sh reho ers • s uss ppro e us ess p s • eter e the pro e ure or str ut pro t o er or oss • e e op the o p s e po or out propos s o the ou t o e so the o p s sh res e p out pro e ure prese t the or ppro the e er eet o Sh reho ers • ppro e o tor per or e o the u u et • s uss pre ppro e r t u reports u ou t st te e ts the o p s pro t oss ou ts • se u t reports op o s o the e s o o ttee prese t o u e ts e tur the resu ts o su h u ts or o s er t o the o p s sh reho ers • prese t propos s to the e er eet o Sh reho ers o the ppo t e t o the o p s u tor he reso ut o s p sse the o r o re tors sou ht to o p sh so e o the roup s e o e t es e • e sure ht s et re ue • eter e Aero ot roups str te e t pr or t es o us ess • p out e e op e t str te or Aero ot roups r r t eet route et or • r r t eet e e op e t str te • pro e oper t r et pr t es etho s throu h up r es o to p e e t t o o est pr t es ro o peers • oost Aero ot r h represe t t e o e per or e oth o est ter t o • e or e h her st r s or rport ht p sse er ser es e p the ser e pro e usto er e per e e • pro ote ooper t o th S e p rt ers use the e ersh p to e p the o p s route et or oost the ter t o ht per or e • pro ote str te p rt ersh ps th r es • oost e e t su s r es stre e the o ore sset stru ture to ut u e ess r spe re se est e t retur s • e e op up r e or to te h o o es • e sure or t o tr sp re u estor re t o s pro ure e t • e e op pro e orpor te po es eter e the po o ssu the o p s se ur t es • ppro e the o p s spe re str r the ter s o t o s o the o tr t there th s e s the o tr t ter to o e o the h r o the o r o re tors he h r o the o r o re tors • s respo s e or the e er ste r sh p o the o r o re tors o e es h rs eet s rr es or eep the utes o eet s h rs the e er eet o Sh reho ers • he ps e sure the t e pro s o to e ers o the o r o re tors o the or t o re u re to p ss reso ut o s ote o e te s • e sures pro u t e s uss o o e te s o o e e ut e epe e t re tors • o tro s the e e ut o o reso ut o s p sse the o r o re tors the e er eet o Sh reho ers oeo u o s st epe e t re tors epe e t re tors pro ote op o s e e ts u e te re t o s th the p s sh reho ers or e e ut e o es s e e so h h e e ts ere t roups o eho ers he prese e o epe e t re tors e h es orpor te o er e the o p epe e t e ers o the o r o re tors re t e o e the t t es o the o r o ttees or e th the re u re e ts o os o E h e epe e t re tors he the o r o re tors Au t o ttee erso e e u er t o o ttee he or t o e ers o the o r o re tors o ttees re so epe e t re tors h h he ps h e e e epe e t pos t o o e te s 127 Aeroflot Group Profile e ersh p o the o r o Kr A h r e e oes ot o re tors re tors e er o the erso eo re tors ttee e o the erso e e u er t o r e S Aero ot sh res so epe e t ttee or E o o S e ro ro S e e t o the uss e er o the o r o re tors the Str te o ttee r u te ro s E o o st po t e er o the o to e er o to e er o e er o the o oes ot o uss h es A ter e or r u te ro os o U ers t o er e t o the uss e er t o th e ree ro to Se or E pert e E pert ep rt e t e re tor te t the USS str o e ro to e o Se ur t es E o o A ss ro to eput h r o the e e t o r ro to Se or e res e t eput h r t os ro to res e t h r o the e e S e h r o the e e t o r tU re t 2015 ANNUAL REPORT Ser e e o the uss o er Appendixes o o e o r o o r the r o oso o re so o r re e er o the erso e e u er t o os o St te U ers t th e ree s e turer tors t S Sto E h e re tors t U S Se ur t es U S o re tors t So o ot tors t USS ES est e t o p o t S Aero ot sh res est e t u S Aero ot sh res e er o the o r o the Str te o ttee 128 r o A e see oes ot o u re S hoo s Corporate Governance e s o oes ot o U ers t t o E o o s Financial review u te ro os o St te e o st tute th e ree uss ter ture ro to e res e t t So u o tr t e res e t t os ro to A sor to the h r o the St te u ro to e er o the ou o the e er t o eput h r o the ou o the e er t o o ttee ro to h r o the o r o re tors t e ss e pt S e re tor t e ss e pt ro er er or r u te ro St eters ur rt eE eer o E eer E o o s St eters ur St te U ers A ro h o U ers t us ess S hoo h E o o ro to rst eput EO t E E E O ro to eput ster o E o o e e op e t e er t o ro to eput e o the E e ut e O e o the e er t o S e rt er t A ter pt S e e er o the u ou u er the e er S e pro essor t the her S hoo o E o o s e er o o r s o re tors t h e O e uss uss uspetro p US A O e e t o p e er o the o r o re tors s e h or roso o the o r o Corporate Social Responsibility epe e t e er o the o r o ttee e er o the Au t o o S Aero ot s o r o re tors s r e epe e t o the o p s e e t the o e e ut e re tor o the o r s t S e e h r o S Aero ot s e e t o r re tors s t Business Overview or K MEMBERSHIP OF THE BOARD OF DIRECTORS As t e e er S Aero ot s o r o re tors s o pr se o the h r o e e ut e re tor o e e e ut e re tor s o e e ut e re tors three epe e t re tors Strategic Report S Aero ot sh res e u er t o e o ttee A e u er the re t o tor o E o o eput e o the t e h o tO e o the t o r e e t o r t ospro s o ho o e e er o the o r o er o the Au t o re tors ttee e o the Str te the erso e o ttee e u er t o or r u te ro ro St te r eA e S hoo o ter t o us ess t the uss res e t u A str t o os o e ree ro K ro to Se or E pert or orpor te usto ers ro to eput h r o the e e t ro to EO t e ter p t ro to eput EO EO t ro to E e ut e re tor t At t So u A r ro to EO t oss St te r sport o p orpor t o S e EO t A p t Ser e oes ot o o ttee A e ree ro the r u te A e o to E o o sto U ers t o o t o o r t rt e es A sor to eput EO t OS E S Aero ot sh res 129 Aeroflot Group Profile tr e o or es o s er o the o r o ttee re tors the erso e e u er t o o ttee the Str te r u te ro oro e h St te U ers t o t e ster s e ree Stu es ro os o S hoo o So E o o S e es the U ers t o hester S e h s e the str te e e op e t e er se h re the ter et o e tre o ersee the est sh e t o the uss ter t o Stu es Asso t o t os o St te st tute o ter t o e to s O U ers t S e e o Str te t t es t A uss E h to e tre S e re tor o ou ro ess o s t the A e or Str te t t es e er o the o er e t E pert ou e er o o r s o re tors t uss s o t oes ot o S Aero ot sh res t S e er o the o r o re tors EO h r o the e e t o r S Aero ot sh re o tt e r est t eters ur pro A sor to EO e o the uss e op e t t S ste orpor t o er o the o r o oes ot o 2015 ANNUAL REPORT Appendixes o the Au t o ttee ttee e er o the erso e to e to s O h rto us ess S hoo o the S Aero ot sh res re tors e er o the Str te o ttee r u te ro os o St te A e ro ster o s e ree h to EO t os o e u r o u to s to re tor o r s t o Support eput e o orpor t o to eput EO or e ropert ssues t S to eput EO or S es ropert ssues t S EO t oss A r es S Aero ot sh res or e S hoo the e so Aero ot Aero ot er o the o r o oes ot o re tors e er o the Str te o ttee S Aero ot sh res he e o er o the o r o re tors or r u te ro r uts st tute o to E o o o p ete A e ourses t the t r A e o the e er St o the uss Ar e or es o tor o E o o s ro essor u e er o the A e o t r S e e ro to e o ore E o o e t o s t the A str t e O e o the uss res e t ro to EO t ro e port ro to rst eput EO t oso oro e port EO t oso oro e port S e EO t OS E orpor t o st te orpor t o set up to urther the e e op e t u ture e port o h te h ustr pro u ts e er o the ure u o the Supre e ou o U te uss rt h r o the pu or s to uss E eer U o res e t o the uss U o o E eer E p o ers h r o o r s o re tors t oso oro e port S O A S A orpor t o K Ur A A te o er eput h r o the o r o re tors t A O A e er o o r s o re tors t U te A r r t orpor t o ter t o u A e oste AU O o t e ture e er o super sor o r s t oste St te orpor t o U te o et Sp e orpor t o os os os r he e o h s re e e h h o er e t r s o r e u er o other prest ous r s oes ot o 130 Corporate Governance or o s e ree ro o o oso os o St te U ers t o p ete post r u te pro r e t the A e o to E o o u er the o er e t o the uss e er t o h E o o s ro to o er re tor t uss e opters ro to Ass st t to the ster o ustr r e o the uss e er t o ro to re tor o the A t o ustr ep rt e t t the str o ustr r e o the uss e er t o ro to eput ster o ustr r e o the uss e er t o S e res e t o U te A r r t orpor t o Ser e pt tr S pr or th the ro ro t S ste ro ro S e er o the o r o re tors e o ttee the Str te o r u te ro os o St te st tute o ter ers t th e ree ter t o u ro ers t o e s th e ree e to eput EO t S est to rst e res e t t S ste ee o to res e t t S to o o er o e e o E press roup e rt er t Euro t t est e ts t e EO t A A er o the o r o re tors t uss s e e e Financial review S oro epe e t e e u er t o or U U ro ro ro ro S S e Corporate Social Responsibility ur S us r or r u te ro K e r o te h st tute st tute o E eer E o o s h E o o s ro to EO t the US So et U o o t e ture o ro to h r o the e e t o r t oss ro to h r o the e e t o r t e tep S ro to eput h r o the e e t o r t ro to e res e t t OS U te o p tS est ro to eput ster o E o o e e op e t r e er t o ro to rst e res e t e o e e o Asset e ee o rst e res e t e o e e o Assets t S ste S e EO h r o the e e t o r t S Aero ot o Business Overview oes ot o e e o s Strategic Report S Aero ot sh res 131 Aeroflot Group Profile e ers o S Aero ot s o r o re tors e t per or e the r u t o s t s s ot thst the r ser e o o r so re tors t other o p es S Aero ot ur the report e r the report e r o e ers o the o p s o r o re tors pur h se or spose o the r sh res the o p he h r e re tors e ept or t o the o r o e Strategic Report Business Overview o sh res e ers o the o r o the e s o o ttee the o r the EO re tors e e t Financial review Corporate Governance Appendixes he o r o re tors eet s he se t o s er tters o h h e ers o the o r o re tors o ot h e ter o e ts s e s tters o pro e ure A ers o the o r o S e e he o st e s ere re tors e st e ers o te s o the e o the o r o re tors eet s re e er pre e e e te o ttees to e e ore et e s uss o prep re re o e t o s or ot to the o r o re tors Corporate Social Responsibility EXECUTIVE SECRETARY OF PJSC AEROFLOT’S BOARD OF DIRECTORS A e se rt ee h p to o o r e ers o r Board member or r u te ro the st tute o E o o s E trepre eursh p O t e h e ree ro the uss res e t A e o to E o o u A str t o r ee h o e S Aero ot e u er o pos t o s ro e ou se to re u t o s r t e t te o the o p sA str t o to orpor te o er e ep rt e t re tor e s urre t respo s e or the str t e or t o support o the o p s o r o re tors e er eet o Sh reho ers super ses o p e the o p s o es o ers th orpor te o er e ru es pro e ures set orth the s o the uss e er t o the o p s Art es o Asso t o ter o u e ts o s o sh re the h rter pt o S Aero ot CHANGES IN THE MEMBERSHIP OF THE BOARD OF DIRECTORS IN 2015 or Ko steppe o re tors s ro u e the A u e er eet ro the o r o reso ut o o o Sh reho ers here ere o other h es the e ersh p o S Aero ot s o r o re tors Other e ers o the o r o re tors ere re e e te t the A Kirill Androsov 2015 ANNUAL REPORT 9 - 11 20 8 1 11 8 1 11 11 4 - 7 20 7 2 11 Igor Kogan* Marlen Manasov Roman Pakhomov 20 9 - 11 Dmitry Peskov 20 6 3 11 Vitaly Saveliev 20 9 - 11 Dmitry Saprykin 20 9 - 11 Vasiliy Sidorov 20 9 - 11 Yury Slyusar** Sergey Chemezov u er o eet s he the o r o re tors 14 1 4 4 11 51.7% 47.5% 10.3% 15.8% 17.2% 11.9% 17.2% 17.8% 7 9 2014 2015 3.4% 2011 2012 perso 2013 se t 43.8% 31.9% 32.9% 37.0% 32.9% 11 9 9 3 5 20 11 11 8 20 tters s usse the o r o re tors 16 3 10 2011 > 160 agenda items 30.1% 5.0% 7.2% 6.9% 2012 21.0% 15.7% 18.0% 5.0% 3.3% 2013 10.6% 2014 5.6% 2015 s usse t the o r o re tors eet s Str te est e ts orpor te o er e u et p u e te p rt tr s t o s Other he e o the o r o re tors eet s ust u e te s propose or s uss o sh reho ers ho re te ho t e st e e 132 Written opinion 20 THE BOARD OF DIRECTORS PERFORMANCE REPORT he the o r o re tors ur the e r Attendance in person In absentia Mikhail Alekseev 5 20 meetings In person Igor Kamenskoy 15 th the str te us ess p e ropos s e e ers o the o r o re tors the o p s e e t re tore E tr or r eet s e o e e to e e s o s o ur e t tters s 20 20 e eet Number of meetings attended ur S us r e e te to the o r o re tors s ro u e reso ut o o the A u e er eet o Sh reho ers e th the t o p or the o r o re tors the o r eet s re he t e st o e o th he t o p or the o r o re tors s ppro e t the e o the e r pre e the e r o ere the p As ru e the t o p u es the esse t tters o er the o p s oper t o s str te e u et r s s hu resour es et h h re to e s usse S Aero ot s o r o re tors he s u eet s perso eet s o se tee ot he s eet s resse o er te s p sse o er reso ut o s o tters o the o r eet er o the o r o er o the o r o re tors up to the A u e er eet o Sh reho ers he o re tors s ro the A u e er eet o Sh reho ers he o u e u e 133 Aeroflot Group Profile Ke tters s usse the o r o Strategic management and investment activities Budget planning and funding Corporate Governance Related-party transactions Other re tors • • • • • • • • • • • • • • • • • • • • • progress in implementation of Aeroflot Group’s Strategy; Aeroflot Group’s Investment Programme for 2016; Aeroflot Group’s Long-Term Development Programme update; results of PJSC Aeroflot’s Innovative Development Programme in 2014; progress in implementation of PJSC Aeroflot’s marketing strategy. PJSC Aeroflot’s budget for 2016; Aeroflot Group’s 2016 consolidated IFRS budget; distribution of the Company’s profit and loss for the fiscal year 2014; PJSC Aeroflot’s credit facilities. implementation of the Corporate Governance Code; Aeroflot Group’s Anti-Corruption Policy; incentive programme at PJSC Aeroflot; KPIs for PJSC Aeroflot’s CEO for 2016; remuneration payable to members of PJSC Aeroflot’s Board of Directors and Revision Committee; PJSC Aeroflot’s internal documents. approval of a number of PJSC Aeroflot’s related-party transactions. Aeroflot Group’s operational KPIs for 2016; aircraft lease transactions; aircraft purchase and sale transactions; PJSC Aeroflot’s involvement with the Technology Platform Aviation Mobility and Aviation Technologies Association; sponsorship of Russian sports clubs. COMMIT TEES OF THE BOARD OF DIRECTORS o pro e the e e t e ess o reso ut o s p sse the o r o re tors e sure ore et e pre r s uss o s o ost port t tters prep re re e t re o e t o s S Aero ot h s three e te o ttees o the o r o re tors • Au t o ttee • erso e e u er t o o ttee • Str te o ttee he o r o re tors o the o r o re tors ttees re e e te t o p e th re e t o ttee e u t o s ppro e the o p s o r o re tors he o ttees t s per the o r s reso ut o s to p se o the o r s t o p the o r o re tors o ttees he tot o eet s ress tters re te to the oper t o s o Aero ot roup su tt et e re o e to s propos s to the o p s o r o re tors e e t o r AUDIT COMMIT TEE he Au t o 22 meetings he o o the o r re tors ttees sh reho er o the o p the o p o ttee the Au t o or o s er re o e the o r ttee o tors the o p s oper t o t t es to prote t terests e sure the ro th s ssets oor t th s e e ut e o es the e s o the ter Au t ep rt e t ttee prep res su ts to the o r o re tors to s propos s o tters o tters o er ssess e t o the r s e e t ter o tro s ste s se o the reports the o p s ter Au t ep rt e t re re u r s usse the 134 2015 ANNUAL REPORT Au t o ttee o the o r o re tors he o u t u ts the ter Au t ep rt e t r s o us o s o the per or e o the rs e e t ter o tro s ste s respe t o e h u te e t t to the ter o tro ep rt e t u te the pro ress o the ro p es e to pro e orpor te o er e pr t es t S Aero ot spe to e e op te r te r s e e t s ste or Aero ot roup he or t o out the resu ts o u ts the pro ress o the p e e t t o o re o e t o s s re u r su tte to the Au t o ttee o the o r o re tors Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance o urther pro e r s e e t ross e us ess pro esses th S Aero ot the Au t o ttee o the o r o re tors so re u r re e es reports o the o p s e r s s he re e t up tes re so prese te to the o r o re tors • the report e r the Au t o ttee he tot o te eet s u o e eet o se tee ot e ersh p o the Au t o ttee s t e e er e e te eso ut o o the o r o re tors te Septe er • s S oro epe e t e er o the o r o re tors e o the o ttee • or K e s o epe e t e er o the o r o re tors • o ho o e er o the o r o re tors he eet s s usse the o o tters pro e e t o ter u t t Aero ot roup • Aero ot roups S Aero ots u ets • per or e o Aero ot roups o so te u et K s • he • e te o s • pro ure e t • sh reho er estor re t o s • r r t s e tr s t o s • reports o the resu ts o s s o the o p es e t to S Aero ot • reports o u ts o u te the ter Au t ep rt e t • Appendixes S Aero ots ter o u e ts u Oper t o u t u e es o S Aero ot e u t o s o Aero ot roups s e e t S ste Aero ot roups est e t ro r e e ers o o the e u t o s o the Au t o ttee PERSONNEL AND REMUNERATION COMMIT TEE erso e e u er t o o ttee pro otes the e e op e t o the po super ses tters o er the o p s or s to stru ture se e t o ssess e t o perso s ppo te to the o p s o er o es the r re u er t o the re u er t o s ste the report e r the erso e e u er t o o ttee he tot eet s u three eet s se tee ot o e ht o he eet s s usse the o o tters • re u er t o o the o p s e e t e ers o the o r o re tors the e s o o ttee p r eters o S Aero ot s t r ete o ter e t e pro r e • EO e e tK s • e per or e tors or Aero ot roups o er e e op e t ro r e • per or e ssess e t o e ers o the o r so re tors o su s r r es • tes propos s o the e ers o the o r o re tors represe t the terests o the uss e er t o t S Aero ot s o r o re tors the orpor te e r • S Aero ot s ter o u e ts u e u to so S Aero ot s Ke er or e tors orpor te o er e o e orpor te o u t o e the e ers o o the e u t o s o the erso e e u er t o o ttee 135 Aeroflot Group Profile e ersh p o the erso e e u er t o o ttee s t e e te eso ut o o the re tors te Septe er • or K e s o epe e t o the o r o re tors e o o ttee • re so epe e t o the o r o re tors • s S oro epe e t e er o the o r o re tors • h A e see e er o the o r o re tors • o ho o e er o the o r o re tors • tr es o e er o the o r o re tors e e er o r o e er the e er STRATEGY COMMIT TEE e ersh p o the Str te o t e e er e e te o the o r o re tors te the report e r the o tot o our eet s u o se tee ot • • ttee he o e eet • he • • • • • eet s s usse the o o tters p e e t t o o Aero ot roups e e op e t str te r et str te o er e e op e t ro r e up te pro r e or o ore ssets spos str te p rt ersh ps th r es r r t eet e p s o • • • • • • rt p to o o r e ers o ttee Board member eet ho o e er o the o r re tors e o the o ttee h A e see e er o the o r o re tors re so epe e t e er o the o r o re tors tr es o e er o the o r o re tors tr S pr e er o the o r o re tors s S oro epe e t e er o the o r o re tors ur S us r e er o the o r o re tors or o e r e er o the e e t o r eput EO or Str te A es Sh Kur sho e er o the e e t o r eput EO or e et or e e ue e e t s Audit Committee Personnel and Remuneration Committee Strategy Committee 8/8 4/4 Igor Kamenskoy 3/3 8/8 Igor Kogan 7/7 5/5 7/8 3/4 10/10 8/8 4/4 3/3 4/4 Marlen Manasov Roman Pakhomov Dmitry Peskov Corporate Social Responsibility Financial review Corporate Governance Appendixes S o re tors s uthor se to ppo t e ers o the e e t o r re o e the ro o e e ore the e p r t o o the r ter he e e t o r ts o p e th S Aero ot s Art es o Asso t o e u t o s o the e e t o r s ppro e the e er eet o Sh reho ers o S Aero ot s t e e er e e o the e e t o r EO or r u te ro K e r o te h st tute st tute o E eer E o o s h E o o s ro to EO t the US So et U o o t e ture o ro to h r o the e e t o r t oss ro to h r o the e e t o r t e tep S ro to eput h r o the e e t o r t ro to e res e t t OS U te o p S est ro to eput ster o E o o e e op e t r e er t o ro to rst e res e t e o e e o Asset e ee o rst e res e t e o e e o Assets t S ste S e EO h r o the e e t o r t S Aero ot o s o S Aero ot sh re o tt e r est t eters ur pro A sor to the EO t e o the uss e op e t t S ste orpor t o pt r A to o rst eput EO or A t o S et or r u te ro os o E eer st tute ro to ser e the r e or es ro to eput EO or E o o A t o S et eput EO or A t o S et eput EO or A t o Oper t S et rst eput EO or Oper t o s t S Aero ot S e rst eput EO or A t o S et t S Aero ot o S Aero ot sh re pt 3/4 Vasiliy Sidorov 10/10 7/7 4/4 Yury Slyusar 136 e e t o r o s Dmitry Saprykin he rst ersh p o the h r o o Mikhail Alekseev ote S Aero ot s so e e e ut e o the EO o e t e e e ut e o the e e t o r re h r e th ru the o p so o oper t o s he e e ut e o es report re t to the o r o re tors the e er eet o Sh reho ers he EO so ts s the h r o the e e t o r he o r t ttee s eso ut o Septe er Business Overview MANAGEMENT BOARD e he Str te o ttee h s ee set up to prep re re o e to s propos s to the o r o re tors e h the o p s per or e pro ts o ter str te Strategic Report 1/1 ure tes the u 2015 ANNUAL REPORT er o eet s tte e the e er o the o r o re tors the se o ure tes the tot u er o eet s he 137 Aeroflot Group Profile s A eput Strategic Report Business Overview str t e e e t or r u te ro er h s ro to e o A str t o EO E e ut e re tor t S Aero ot S e eput EO or A str t e o s o S Aero ot sh re eput her E re tor o the e e t t eer o e e ep rt e t o e er A rs S Aero ot pt eput EO or usto er Ser A tu ho EO or S es or oes ot o Kr eput or o ropert e e t r u te ro os o st tute o Ur E o o o stru t o ro St te U ers t o e e t to re tor o Oper t o s t S Aero ot to eput EO or E o o s e t oss A r es to O h e A ou t t t o ro et su se ue t o e eput EO or S es ropert e e t t S Aero ot ro ro ro S e o S Aero ot sh res o EO or oes ot o eput r EO or Str te oes ot o eput S Aero ot sh res e S Aero ot sh res e Kur A es S Aero ot sh res sho EO or e et or e e ue e e t or r u te ro os o St te st tute o ter t o e to s O U ers t h E o o s ro to eput EO or e est e t t S ste ee o ro to re tor o est e ts eput e o the e est e t so t S ste orpor t o ro to A sor to the EO eput EO or e est e t eput EO or o er e e t S Aero ot S e eput EO or e et or e e ue e e t t S Aero ot oes ot o 2015 ANNUAL REPORT Appendixes or r u te ro ur o te h U ers t t ro to o S es e er o the o r o re tors the E e ut e o ttee t ro to S es er e res e t or S es e res e t or us ess e e op e t e res e t or A es us ess e e op e t ter t o e to s E e ut e e res e t or A es Str te es t A t S e eput EO or Str te A es t S Aero ot Sh or r u te ro K e r o te h st tute ro to A sor to e res e t t U te o p OS ro to E e ut e re tor t A A ter t o ro to re tor o e e op e t o tro t e e o Assets t S ste orpor t o S e eput e o t S Aero ot A sor to the EO eput EO or 138 Corporate Governance or r u te ro St eters ur U ers t o E o o s e h E o o s ro to eput re tor o the ep rt e t or o er e t e u t o o ore r e t the str o E o o e e op e t r e o the uss e er t o ro to re tor o o er e t e t o s t S ste orpor t o ro to A sor to the EO eput EO or usto er e t o s eput EO or Oper t o s u t e e t t S Aero ot S e eput EO or usto er Ser e t S Aero ot oes ot o eput Financial review o EO or A o Corporate Social Responsibility S Aero ot sh res 139 Aeroflot Group Profile eor or ro S ht S et u te ro the A e o to eput h e ht S et e e t t S Aero ot e re tor o S et e e t t or r eput A to spe tor h eput e h S e e re tor o S et o e EO e h e e t o r o S Aero ot he tot u eet s se tee ot o e e t o r tters resse ro os o st tute o A to E o ro r e eput re tor o the A e h re tor e h S Aero ot sh re EO o er o or r u te ro ro to o ro to o S e eput EO e p e t o the ho or r t t the e o estero o s o re tor eput eers us ess EO her o • • he o o e tr A tr S pr 140 A tu ho eput e h pt • • • ers e t S Aero ot s e e t o r sor to the eput EO or e et or eput EO or S es ropert e e tA 2015 ANNUAL REPORT Appendixes e e t o r e e t s ppo te to e e ue e e t s ro Septe sor to the EO s ro O to er ere s o o s implementation of Aeroflot Group’s Strategy; Aeroflot Group’s Long-Term Development Programme update; results of PJSC Aeroflot’s Innovative Development Programme in 2014; set-up of a standalone business unit responsible for implementing the Innovative Development Programme; PJSC Aeroflot’s strategic partnerships; efforts of the special strategic projects team to boost ancillary revenue within the Ancillary Revenue project; possible movement of all PJSC Aeroflot’s flight operations to the North terminal complex considering the long-range construction plan based on the Sheremetyevo International Airport Development Master Plan; • • • • Aeroflot Group’s operational KPIs forecast for 2016; aircraft fleet condition and potential replacement; launch of new routes in the winter season 2015; creation of PJSC Aeroflot’s unified aviation training centre based on Private Professional Educational Organisation Aeroflot Aviation School; Customer service and marketing • • • • • • enhancement of service offerings within Aeroflot Group; relations with large corporate customers; results of the assessment of Aeroflot Group’s Net Promoter Score (based on the NPS study); operation of Aeroflot Bonus, co-brand development within the programme; implementation of PJSC Aeroflot’s marketing strategy; terms and conditions of cargo and mail transportation on subsidiaries’ flights; Finance • review of reporting documents (annual report, annual accounting statements including the Company’s • • • • • • • • • • • S Aero ot s e e t o r Operations pt ropert S Aero ot s re tor A t u s her S hoo o A to er o the A A r S u ro t S Aero ot er o the A A r S u ro t S Aero ot o er o ht Oper t o s t S Aero ot e o the o oure ot o the uss e er t o r s o o er e t e es EO or S es the • • • • er CHANGES IN THE MEMBERSHIP OF THE MANAGEMENT BOARD IN 2015 o he Strategy implementation and development ht Oper t o s S Aero ot sh re 32 meetings • PJSC Aeroflot’s flight safety assessed under the SAFA programme; • improvement of PJSC Aeroflot’s Flight Safety Management System; • PJSC Aeroflot’s aircraft de-icing/anti-icing quality control at Russian airports; or h Septe er e e t o r Corporate Governance Flight safety re tor u te e o the eet s ers o the he e h o s As ro Financial review S Aero ot S Aero ot sh res or r ro to S hoo S e A t t S Aero ot eput Corporate Social Responsibility IN 2015 e e t r oes ot o Business Overview ACTIVITIES OF THE MANAGEMENT BOARD t ee re tor o Strategic Report income statement for the fiscal year 2014; opinions of PJSC Aeroflot’s auditors (under RAS and IFRS) for the fiscal year 2014; performance of Aeroflot Group’s consolidated budget KPIs for 2014; Aeroflot Group’s consolidated budget and PJSC Aeroflot’s budget for 2016; distribution of the Company’s profit (including dividend payout (declaration) and loss for the fiscal year 2014; amount, terms and form of payment of dividends on PJSC Aeroflot shares for the fiscal year 2014; handling of PJSC Aeroflot’s accounts receivable; Aeroflot Group’s Investment Programme; financial monitoring of agents; progress in establishment of the unified treasury office of Aeroflot Group; PJSC Aeroflot’s credit and documentary credit facilities; results of efforts to improve the situation with loss-making routes; Corporate governance and information disclosure • results of the risk management system assessment procedure updates; • PJSC Aeroflot’s internal documents; • shareholder and investor relations; Other • • • • • implementation of a centralised scheme for purchasing greenhouse gas emission allowance; incentive programme and reward for sales managers in Russia and abroad; PJSC Aeroflot’s 2014 procurement; opening/closing of domestic and international branches and representative offices; holding of a skills competition. er 141 Aeroflot Group Profile COMMIT TEES pursu t o re o e to s propos s S Aero ot set up the o ttee or e o t e e e op e t to oost the o p s us ess e est e ts the o ttee or e COMMIT TEE FOR FINANCE AND INVESTMENTS he o s per S Aero s u e e er t o o r o pro e e u to est e ttee or e est e ts e t o e t e sor o o ot ts oper t o the o ttee the pp e s o the uss reso ut o s o S Aero ot s re tors other re u t o s ru es ures o the o p the s o the o ttee or e ts e • • • • he o ttee s h r e o other th s th o tor pro ress the p e e t t o o the o p so o est e t pro e ts pro e pert re e o su h pro e ts p ss reso ut o s o suspe s o o est e t pro e ts eter the r e e ssess e t r ter r t propos s o Aero ot roup s e o o r et po es • • • • • the o est e ts he ttee or tot o e eet s • ersh p o the o ttee or e est e ts s t e e er Sh Kur sho eput EO or e et or e e ue e e t h r o the o ttee eput EO or usto er Ser e or o e r eput EO or Str te A es S et Ar h po re tor o the ep rt e t or A ss Ae ro s re tor o the S es ep rt e t Ae er os o re tor o the E o o Se ur t ep rt e t A re h h h re tor o the orpor te e ep rt e t E e e he o eput re tor o the orpor te Str te ep rt e t tr A sor to the eput EO or e et or e e ue e e t A re o o o o s A sor to the EO COMMIT TEE FOR INNOVATIVE DEVELOPMENT 13 meetings he o 142 the ttee or e est e ts 2015 ANNUAL REPORT he o ttee s per e t S Aero ot s up to pro e re or the e o p s us or o t e e e op e t o e t e sor o o e e t o r t s set o e to s propos s e t o r to oost the ess e e ts oper t o the o ttee s u e the s o the uss e er t o reso ut o s o S Aero ot s o r o re tors e e t o r other re u t o s ru es pro e ures o the o p the e u t o s o the o ttee or o t e e e op e t he o ttee s h r e th re e o t e pro e ts pro ssess e t o the r e e o tor pro ress the p e e t t o o the o o o t e pro e ts p ss reso ut o s o pro e t suspe s o sett out re u re e ts or the es u t o o t e e e op e t ter s su tte to the e e t o r re o e pro e ts or pe e t to the o e e op e t he ttee or o eet o s t e Strategic Report Business Overview e ersh p o the o ttee or o t e e e op e t s t e e er • t S e e EO h r o the o ttee • Kr o o eput EO or • eput EO or usto er Ser e Corporate Social Responsibility Financial review Corporate Governance Appendixes • Sh Kur sho eput EO or e et or e e ue e e t • or r h eput EO e h re tor • Oe o o re tor o the ep rt e t or App e S ste s • A re o o o o s A sor to the EO REMUNERATION FOR MEMBERS OF THE BOARD OF DIRECTORS AND THE MANAGEMENT he o p h s p e stru ture re u er t o s ste or e ers o the o er o es es e to the ou t o o us p e ts to the h e e e t o short ter t r ets the terests o the o p s e e t ts sh reho ers Short ter e t e s pro e the or o sh o uses h e o ter e t e p es p e ts se o sh re pt s to e h r e st ere t tors REMUNERATION FOR MEMBERS OF THE BOARD OF DIRECTORS u e es or o r re u er t o u to p outs re set orth the e u t o s o e u er t o o pe s t o e ts to the e ers o the o r o re tors o S Aero ot e th the e er O o t Sto o p es other pp e s o the uss e er t o the o p s ter o u e ts hese e u t o s ere ppro e S Aero ot s e er eet o Sh reho ers o u e he o r re u er t o r e or o pr ses e r e o us o po e ts he e r ter o e the e re u er t o o po e t s the e te t to h h e ers o S Aero ot s o r o re tors re tu o e the oper t o s o the o r ts o ttees he r e o us re u er t o o po e t s re t e to the o p s r et p t s t o ro th o the os o E h e s e h r e st the E e per or e or er to pro e or o ter e t es Aero ot ppro e the Sto Opt o or o r e ers throu h he tot poo o the Sto Opt o or o r e ers s e u e t to o S Aero ot s r et p t s t o ro th o er the et e o the Sto Opt o he Sto Opt o r s he o t o u er etr s e • S Aero ot s r et the re e t e r pt u s to ro th e ht o • S Aero ot s r the top r et pt s to ro th peer h rt the re e t e r u e ht o he se o etr s tore o he S Aero ot s r et p t s t o ro th s pos t e o the re u er t o ou t rue or the re e t e r sp out to the e ers o the o r o re tors s u t eous th the pr p e re u er t o or the re e t e r o the re u er t o ou t rue or the re e t e r s ot p out ut set s e u t the e o the Sto Opt o et e e e er e to ether p s u p su upo reso ut o o the e er eet o the o p s Sh reho ers S Aero ot s r et p t s t o re o o the u to etho pp e or the r e rst o peers ro th r te St rt ro the Sto Opt o s to e rep e the o ter e t e pro r e up to u e h h so e e to S Aero ot s pt s to ro th e h r e st e es peers 143 Aeroflot Group Profile MANAGEMENT REMUNERATION he re u er t o s ste es e or the e e t the other st e es the o p to e e ret h h u e pro ess o s e u er t o or e e t s o pr se o the e o po e t o s r the r e o po e t urre t o uses o ter e t es urre t o uses epe o the roup e per or e tors re u te or e th the o p sK se E p o ee o us S ste he K se E p o ee o us S ste s e e the e u to so o us e ts to the ers Spe sts o S Aero ot ppro e o e ru r he e u t o s st pu te th t the o us o po e t o e e t o pe s t o ou t sh epe o the r u rter u per or e u er the K s ppro e or the re e t report per o o pro e or o ter e t es S Aero ot s o r o re tors ppro e the e e t Sto Opt o throu h he p o ere the EO e ers o the e e t o r ep rt e t he s h e A ou t t the o p s other st o the EO s reso ut o he p re es o the s e pr p es s the e t e pro r e or e ers o the o r o re tors o th r s o the re u er t o ou t rue th the sto opt o p or the e r sh ep to the p p rt p ts o ter th o e o th ter Aero ot roup s per or e or the re e t e r s su e up O e th r o the re u er t o ou t rue th the sto opt o p or the re e t e r sh ot e p out ut reser e u t he ou ts p e sh e e to ether p s u p su upo reso ut o o the e er eet o the o p s Sh reho ers St rt ro the Sto Opt o e rep e the o ter e t e pro r e up to u e h h e e to S Aero ot s p t s t o ro th u er o other tors eter the su ess o the roup s o ter e e op e t ro o r the s ope o the EO s K st th K e hts t r ets re e te e to u e e ers o the o p s e e t o r to pro e e t es or the e e t to pursue roup e orpor te o e t es pro e the roup s o er per or e he K s or the o p s st ppro e the EO s Or er o e e er ere te o o p th the reso ut o o the o er e t o ss o o r sport o u to s utes o te e e er pres r the ss 144 2015 ANNUAL REPORT he K s or the o p s st ppro e the EO s Or er o u o er pe e t to o S Aero ot s o e e op e t ro r ep r eters pro ee ro the ee to up te the ro r ep r eters se o the r e s per or e t to ou t the r tr sport t o r et e ro e t ust e ts up tes ere e to • Aero ot roups o er e e op e t ro r ep r eters • Aero ot roups u et or • the st e hts t r ets o the K s th Aero ot roups o er e e op e t ro r e the K s or S Aero ot s EO Apr S Aero ot s o r o re tors ppro e the up te K s st e hts t r ets or S Aero ot s EO utes o re e t S Aero ot s K S ste Business Overview • O er ro u t t K e th the uss re t e o p • Sh re o Supp es ro S e us esses E E ro e t re te Aero ot roup o er e t te O to er S e t E er ess K Corporate Social Responsibility ere ursu t to the re t es o the uss o er e t S Aero ot s K s ste e r es e o o ustr spe tors oup e th o us s u to tors u • tor e o o K s ot Sh reho er etur S or Aero ot roup O or Aero ot roup e th the K u e es etter o the e er A e or St te ropert e e t o O te • • • • e u Use u e Measurement unit Financial review Corporate Governance Appendixes Aero ot s K S ste K sts or re e t ep rt e t he s e th the uss o er e t re t e o p te O to er o t e e e op e t ro r e E e K Aero ot roup e th etter o the eput ster or E o o e e op e t o O te e ru r est e t ro r eE e K s or Aero ot roup e th re t e o the e er A e or St te ropert e e t o te Au ust K use to e the e e t s o us s u to tor S et e e o S Aero ot hts ASK K sho re u t o o oper t osts e pe ses t e st u or ep rt e t e e e ut es e th the uss o er e t re t e o p te Apr K t r ets or S Aero ot s EO ppro e S Aero ot s o r o re tors KPI KPI SYSTEM he K st e hts t r ets or S Aero ot s EO re e t the o p sK s ste ere ppro e S Aero ot s o r o re tors o e e er utes o Strategic Report utes o te Apr 2014* 2015** Weight, % Plan Actual Performance to plan Weight Plan Actual Performance to plan 10.0% 21.4% (59.2%) 0.0% 5.0% 0.0% 68.9% 1,478.0% 15.0% 12.2% 4.6% 37.4% 15.0% 15.7% 18.5%*** 117.8% n/a 5.0% 2.3 1.7 126.1% n/a 5.0% 80% 95% 118.8% Total Shareholder Return (TSR) % Return on Invested Capital (ROIC) % Long-Term Debt / EBITDAR – Innovative Development Programmes’ Efficiency % Investment Programme Efficiency – Revenue per Available SeatKilometre (RASK) RUB per ASK Punctuality % 15.0% PJSC Aeroflot’s Flight Safety % 20.0% Passenger Load Factor % Overall Productivity million ASK per person 5.0% 0.37 million TKM per person 0.38 million TKM per person EBITDAR USD million 15.0% 1,408.0 1,266.8 90.0% n/a Net Income USD million 10.0% 100 (446) 0.0% n/a 2014 K s re u te 2015 K s re u te As per the reso ut o o p t o r s ero 10.0% n/a 5.0% 3.8 8.7 228.9% 7.02 cent per ASK 88.9% 5.0% 3.20 3.33 104.1% 86.0% 89.3% 103.8% 15.0% 87.0% 91.4% 105.1% 99.957% 99.972% 103.5% 20.0% 99.957% 99.978% 104.9% n/a 10.0% 77.1% 78.3% 101.6% 103.7% 15.0% 4.066 4.060 99.8% 7.90 cent per ASK or Aero ot roup e ept or the u tu t O er or Aero ot roup e ept or S Aero ot s ht S S Aero ot s o r o re tors te e e er ro u t et K t utes S Aero ot s o the tu ht S et K ue o the O s Aero ot roup K e u es the 145 Aeroflot Group Profile the tu K ues o S Aero ot s EO e ee e t r ets s resu t o pe e t to o t t es to re u e osts e h e our pro u t t s e s e e t oper t o e e t e to K t r ets or S Aero ot s EO ppro e S Aero ot s o r o re tors e e o the O er ro u t t K ro p s ue to the e p o e t o o er thous or er e p o ees o r s ero the ourth u rter o E u r s ero st the K h e e e t st s t e u er t o Strategic Report or e ers o Business Overview Corporate Social Responsibility S Aero ot s o r o KPI* Weight Measurement unit Plan Total Shareholder Return (TSR) 10.0% % 16.5% Return on Invested Capital (ROIC) 20.0% % 12.8% Long-Term Debt / EBITDAR 5.0% – 2.3 Innovative Development Programmes’ Efficiency 5.0% % 80%** Investment Programme Efficiency 5.0% – 5.09 CASK Reduction 5.0% % 2.0% Share of State-Subsidised Funding in Total Funding Secured 5.0% % 0% Punctuality 5.0% % 86.0% PJSC Aeroflot’s Flight Safety 15.0% % 99.957% Passenger Load Factor 10.0% % 78.0% Overall Productivity*** 15.0% million ASK per person 4.188 Kirill Androsov 3,000,000 – 1,960,000 – Mikhail Alekseev Aleksey Germanovich Remuneration under the Stock Option Plan, RUB 1,131,377 – Igor Kogan 2,173,765 – Igor Kamenskoy 1,336,032 1,163,968 – Marlen Manasov 2,000,000 – Roman Pakhomov 2,360,000 – Dmitry Peskov 1,058,138 Vitaly Saveliev 1,800,000 – Dmitry Saprykin 1,980,000 – Vasiliy Sidorov 1,874,494 – Sergey Chemezov 1,765,506 – 23,603,280 – Total he tot t U re u er t o U e u er t o or e rue to e ers o S Aero ot s ers o S Aero ot s e e t o r e e t o r s the uss r e ster A e e e o A te u o u the tor sho est e t p t r se the pr te e u t r et • the roup e e e e ue per A e Se t K o etre ASK K s re o e s e ee the tot u er o K s set orth the K u e es o the e er A e or St te ropert e e t REMUNERATION FOR THE BOARD OF DIRECTORS AND THE MANAGEMENT BOARD IN 2015 he u e er eet o Sh reho ers he o u e reso e to p e ers o S Aero ot s o r o re tors the tot re u er t o o U or th op e ts e u er the Sto Opt o the re u er t o ou te to U th to U u er the Sto Opt o A K s u te or Aero ot roup e ept or S Aero ot s ht S et The p ue eter e or e th the r t up te Aero ot roup s o er e e op e t ro r e su tte or o s er t o to the o er e t o ss o o r sport o u to s The p ues or the O er ro u t t K eter e or the u h e us ess o e o the o p the urre t r t o o sour e outsour e oper t o s he p K ue oes ot o p th the e er e e ut e uthor t es re t e pres r u ro th o e use the he ou t o Aero ot roup re se Es ue to the e p o e t o r s ero st 146 2015 ANNUAL REPORT Appendixes rue Remuneration, RUB or stoo rue Remuneration type Amount, RUB Salary and additional compensations 198,622,972 Bonuses he K s or S Aero ot s EO re e t S Aero ot s K s ste ere e e o o s ersus • the ASK e u t o K s e pursu t to the uss o er e t re t e o p te Apr pres r re u t o o oper t osts e pe ses t e st u • the Sh re o St te Su s se u ot u Se ure K s e pursu t to r r ph o stru t o o Corporate Governance Board member Igor Lozhevsky er re tors Financial review 163,971,298 Total 362,594,270 DIRECTORS AND OFFICERS LIABILITY INSURANCE As p rt o the e orts to pro e sur e prote t o S Aero ot h s s e ree e t or t sur e o the o p s re tors o ers pro or re urse e t or oss use to th r p rt es rs ro s e th r p rt es st the sure u ue to h s her ro u ts o tte the r e e t ro es A se ur t es e st the o p so o st tutes sure e e t he ou t o o er s US tot he sur o per e per o s o e USD 100 million t sur e or S Aero ot s re tors o ers e r INTERNAL CONTROL AND AUDIT INTERNAL CONTROL AND AUDIT S or e o Aero ot h s e e t s ste p e ter o tro u t t u es the so o ttee the Au t o ttee o the r o re tors the o p s o er e e e t o es the ter Au t ep rt e t epe o the s e o the r us ess re te r s s the o p s su s r es rr e or ter u t to e o u te e ther S Aero ots ter Au t ep rt e t or the ter u t u t or per e t ter u tor o the r o e s o su h u ts ter u tors o su s r es u t o report to the re tor o the ter Au t ep rt e t o S Aero ot he e ter o tro s ste s re es e to se the o p s tr sp re e o o e o p e th the pp e s 147 Aeroflot Group Profile REVISION COMMIT TEE As pres r e the respe t e e u t o s the e s o o ttee he e or ur the or to o t e the AS se u st te e ts or u the o e St te e t other o u e ts su tte to the e er eet o Sh reho ers or re e he o ttee e h r e the etr s re te to the o p s oper t o t t es the r o p e th the pp e s se o these u ts the e s o o ttee prep re ppro e report pro s s o the o p s e sheet resu ts he o ttee s report re e ts h es the e sheet stru ture e h e r ers ssess er e o the o p s oper t o t t es u the r s e e t ter o tro s ste o p e he o u te u ts spe t o s e e the o ttee to pro e re o e to s e t to pro e the o p s us ess e e there re se e r s ut osts e u er t o or e Member of the Revision Committee Igor Belikov 148 2015 ANNUAL REPORT ers o Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INTERNAL AUDIT DEPARTMENT he e s o o ttee e er ses o tro o er S Aero ot s oper t o t t es to pro e re so e ssur es o the o p s us ess u eet the terests o ts sh reho ers re u re e ts set orth the pp e s o the uss e er t o ts oper t o the e s o o ttee s u e the o p s Art es o Asso t o the e u t o s o the e so o ttee o S Aero ot 5 members in the Revision Committee Strategic Report ts report the e s o o ttee p sse pos t e op o o the ur o the o p s st te e ts t o ter rou s to spro e the or to pro e the e Sheet o e St te e t o S Aero ot s t e e er he report so pro es the o ttee s re o e t o s th re r to the o p s us ess e e he e er eet o Sh reho ers o u e utes o te u e e e te e ers o S Aero ot s e so o ttee s o o s • or e o e o the uss st tute o re tors • r h A sor to the e o the e er A e or St te ropert e e t • E ter t A sor to the res e t o O r sport o t Sto o p r s et • e r o eput e o the A str t e O e o the uss res e t • A e e Sh hep Se or E pert o the e re tor te t o er o er eet o he ter Au t ep rt e t str es to ss st S Aero ot he ts str te o s throu h pp ho st o s ste t ppro h to ssess e t pro e e t o rs e e t ter o tro orpor te o er e pro esses he purpose o the e o o e e S Aero ot he K s prote t ssets o the o p s t e sure o pp e s Au t se e the e e t to o e up th propos s o urther pro e e ts the o p s e oper t o s th the or t o the su ess u p e e te the e e t ep rt e t s to support so per or eo e oper t o pro e or r s osures oper t o p e th the the ter Au t ep rt e t o u te tot o u ts o the o p s u ts su s r es to e t pote t rs s ssess e e S Aero ot s e us ess es pro esses 46 audits o u te to e t pote t rs s ssess e e he ep rt e t re u r reports to the Au t o ttee o S Aero ot s o r o re tors o pro ress p e e t t o o the u to p u ts e pp to o the ep rt e t s re o e to s IMPROVEMENT OF INTERNAL CONTROLS AND OPERATING he e er eet o Sh reho ers so reso e to p e ers o the e s o o ttee the tot re u er t o o U thous S Aero ot s e s o he ter o tro respo s t es re este th the ter Au t ep rt e t est she the reso ut o o the o r o re tors o S Aero ot te u utes o ts oper t o the ep rt e t s u e the ter t o St r s or the ro ess o r t eo ter Au t the u er pr p es o epe e e o e t t pro e pro ess o re re tor o the ter Au t ep rt e t u t o reports to the o r o re tors o S Aero ot to the Au t o ttee o the o r o re tors PRINCIPLES OF THE INTERNAL AUDIT DEPARTMENT IN 2015 ttee Remuneration, RUB 432,000 Marina Mikhina – Natalia Sligun – Mikhail Sorokin – Alexei Shchepin 125,000 Total 557,000 S Aero ot p e e te the o o e ter o tro pro e e t e sures s p rt o ts ro p to te r te the orpor te o er e o e the o p s oper t o s • set out ts Art es o Asso t o the uthor t o the o r o re tors to est sh pr p es o ppro hes to or s rs e e t ter o tro s ste ppro the roup e rs e e t ter o tro po u e these u t o s the o r o re tor s t o p • e e ope roup ers e e t po o the s s o e er epte pr p es pr t es or r s e e t ter o tro • set up e rs e e tu t • e e ope s e roup ers ssess e t e e t r e or o the s s o e er epte pr p es pr t es or r s e e t ter o tro • tro u e re u r reports o roup e e rs e e t resu ts su the EO the Au t o ttee o re tors tte to the o r he o o e e sures to pro e ter u t ere so p e e te • opt se the or s to stru ture o the ter Au t ep rt e t • tro u e pr t e o o e t report to S Aero ot s o r o re tors the ter Au t ep rt e t • e e ope ter u t r e or e th the est ter t o ter u t pr t es • es e spe u t pr p es or ter u t re s • set out r s se ter u tp • e e ope K se per or e ssess e t pro e ure or ter u t • o u te e p o ee tr t the ter Au t ep rt e t ster the ter t o St r s or the ro ess o r t eo ter Au t 149 Aeroflot Group Profile 46 audits o u te to e t pote t rs s ssess e e • he u e er eet o Sh reho ers ppro e AO OU o utes o te u e s the o p s e ter u tors to pro e epe e t re e o S Aero ot s ou t st te e ts prep re u er the uss A ou t St r s AS • o o the resu ts o the pu te er or o u t u u ts o S st te e ts the o p s o so te st te e ts prep re u er the ter t o eport St r s S ere u te AO r e terhouse oopers Au t INFORMATION DISCLOSURE oe h e ts orpor te tr sp re e u t stor the o p str es to e sure t e s osure o o p ete ur te ter or t o o ts oper t o s he o p s u e ts or to s osure re u re e ts re o e t o s o e er s the o uss uss ore tr hu s here the o p s se ur t es re ste s e s orpor te o u e ts su h s the e u t o s o the orpor te or to o the e u to so ro A ess to s er or to he o e t es o the orpor te or t o po re to • e sure o p e th the uss re u tor re u re e ts o the se ur t es r et • e h e or t o tr sp re o e e o u t o s th the o p s sh reho ers se ur t ho ers estors re tors other st eho ers e sure prote t o o the r r hts the r e t te terests • o us o u eet the e o sh reho ers estors pro ess o se ur t tr ers other st eho ers or r s osures o the orpor te us ess 150 2015 ANNUAL REPORT Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes ANTI - CORRUPTION PRACTICES EXTERNAL AUDIT E h e r S Aero ot e es e ter u tors to o u t epe e t ssess e t o ts ou t st te e ts E ter u tors re e e throu h pu te ers h h e sure u se se e t o o the su ess u er se o u t e per e e the propose u t s ope t e e the tr re or the o p s ustr he u t r h h o the pu te er or o u t u u t o the o p s ou t st te e ts s re o e e the o r o re tors or ppro the u e er eet o Sh reho ers or e th the pp e s Strategic Report or to • se ure sh reho ers r hts to re e e ter or t o re u re to e er se the r orpor te o er e r hts • t pro ess o trust se re t o sh ps o the o p th ss e pro or ree or to sh r thout pre u e to the r hts e t te terests o sh reho ers estors other p rt es • prote t s er or to Aero ot s urre t or o the p e e t t o o orpor te t orrupt o pro r es he roup oper tes o the s s o pu t orrupt o pr p es e sures tr sp re t ope pro ure e t pro esses re e t o o t e e ts re tes e e t e ee h es hts orrupt o sh r or to Aero ot s e up to the A t orrupt o h rter o the uss us ess O e e er the o r o re tors o S Aero ot utes o ppro e the roup s A t orrupt o o es e to re te u or ppro h to her to e er o O ou ter orrupt o te e e er h h pro es or e e op e t opt o o e sures to pre e t ou ter orrupt o A t orrupt o po o e t es re to • p e e t the re u re e ts o rt e o e er o O ou ter orrupt o te e e er • set up e e t e e route to pre e t ou ter orrupt o • pro e the e t orrupt o r e or ter s o ht orrupt o ooper t th o er e t o es uthor se to e t orrupt o e so s • pre e t est sh t or orrupt o re te other r es • oster u or u erst o the roups ero to er e po to r s orrupt o ts or s est t o s o Aero ot roups sh reho ers ou terp rt es e p o ees e e ut e o tro o es • t te the r s s o orpor te e p o ee orrupt o • e e t orrupt o u ture he o t orrupt o po supports the roup s t e t to h h eth st r s o ope r us ess pr t es to urther pro e orpor te u ture here to the est orpor te o er e pr t es t oo us ess reput t o Aero ot roup s t orrupt o po s pu she o orpor te e s tes o ts su s r es Aero ot roup ope st tes ts re e t o o u r e us ess pr t es t es to ou t r t orrupt o o t e ts re o e e ter t o uss s or to o S Aero ot s pro pt o u te to the est poss e u e e throu h pu t o o su h ess es press e s re e ses the e s ee up te re t e o S Aero ot s s osure p e http s osure s r ru s osure the se t o o S Aero ot s o e s te or sh reho ers estors http r ero ot ru r s r t e or or ore et s o e t o s se t o or to s osure see the estor 151 Aeroflot Group Profile RISK MANAGEMENT he pr p es o ppro hes to the stru ture oper t o o the orpor te r s e e t s ste S o Aero ot roup re r e the u e es o r t the e u t o s o the s e e t S ste o the uss str o E o o e e op e t ter o tro te r te r e or E terpr se s e e t te r te r e or o the o ttee o Spo sor Or t o s o the re o ss o OSO SO s e e t r p es u e es the re u re e ts o re e t pro s o s o the orpor te o er e o e te r t o o r s e e t u to s to us ess pro esses he ps to pro pt e t r s s ssess the r ter t e e t respo to the to se the r erse p t or re u e the e hoo o rs s e re se Su h too s s sur e he sett ts o er e re u re e ts re use to t te r s s Other rs t ts re perso e e e op e t up r eet us e te h o o es ht s et t o se ur t rs e e t p ot tr et pr • • • • 152 2015 ANNUAL REPORT S oper t o s se o the o o p es o t ut the S oper tes o o o s s s p rt o oper t o t t es e e t u to s te r t o the S or s te r p rt o orpor te o er e s ste oper t o t t es o s ste pro esses the S re r e ppro hes st r s th t re o s ste t ross Aero ot roup r t es st r s opte the to ustr re use to e ustr spe rs s o rs e e t s e to the o s o Aero ot roup • opt t the o o o t o s re to e o urre t et − e e t ro the oper t o o the S or ts o po e t e ee s the osts o pe e t or oper t the s ste or ts o po e t − the e e e o osts or p e e t t o oper t o o the S or ts o po e t he ps h e e ts u poss e per or e or the e per or e pro e o oper t o o the S or ts o po e t re u res u pote t osts or p e e t t o oper t o o the s ste or ts o po e t • re so e ppro h to p per or the e e o or s to o u e t to s e th the st r s pp e t Aero ot roup e sures e e t oper t o o the S • str ut o o r hts o t o s r hts o t o s re str ute o S p rt p ts so s to se the r s th t S p rt p ts o t o e error or u u u r to s o ss o to e sure o p e th the S oper t pr p es • pr or t r s s re h e or to the r s e • tr sp re re e t e u te S s u r tee proper t e o e e t o st eho ers p rt u r e s o ers o e es • use o the est e or t o e or t o e use or the S u or r tte o r e u o r e o or t o re e e ro sour es e ther ter or e ter S p rt p ts shou e re o re e t propert es p r eters o or t o the use • pt t e e op e t the S shou o st t e o e pro e throu h est h es the e ter ter e ro e t o Aero ot roup • re so e ssur e est tes o us o s e so s re o e to s e the ourse o the S oper t o shou e se o the e ess r su e t ou t u t o e e e to o s er the re e t ur te re et e o p ete Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes RISK MANAGEMENT FLOW CHART s e e e e t e re s he respe o the o r o ttee the RISK MANAGEMENT SYSTEM Aero ot roup h s put p e te r te rs e e t r e or out e the e u t o s o Aero ot roup s s e e t S ste ppro e the o r o re tors o S Aero ot Strategic Report e er t s pp e ross es u to pro e t t e u t o s re str ute o re tors the Au t e e t o r eet o r o us ess u ts o ru s oth u t t ssess e t h report o e Aero ot roup S Aero ot he o p e u tt t ers s p e r e or to e t o e r s s ross o Sh reho ers e er Au t o re tors o EO eet ttee o the o r re tors o Sh reho ers o r o e e t o r E e ut e eput re tors e e t o e e t ttees EOs eput EO or e et or e e ue e e t Line e e t us ess U ts s e e tO orpor te e ropert ter e er • eet e ep rt e t e e t ep rt e t Au t ep rt e t eet o Sh reho ers t er e so so tters o the e er o Sh reho ers S Su s r es o r o re tors t er eter e p r eters o the S o s t s s oper t pr p es r h te ture r s ppet te et • r s s th the uthor t o the o r o re tors • e s o s o pro e ess r resour es to S p rt p ts • Assess S per or e • e e the r s p • 153 Aeroflot Group Profile E e ut e e e t t er • Oper t o e e t o tor o S • e so so e e to rs s th the uthor t o S p rt p ts t the e e ut e e e t e e • e so so o t o o resour es o S p rt p ts • e so so e t stru e ts p r eters or r s he es e e e t t er • E e ut o o up o t uous pro rs e e t pro e ures • e so so e e to rs s th the uthor t o e e e t Strategic Report Risk Risk assessment Development, implementation, and follow-up of risk management Monitoring Definitions and descriptions of risk elements (sources, events, causes, and implications). Analysing risk, its implications, and forms of impact on achievement of Aeroflot Group’s goals. Developing, implementing, and following up risk management measures to achieve the goals of the Group and the risk management system, and linking risks to applicable risk appetite levels. Supervising the identification, assessment, implementation, and followup of risk management. RISKS AND RISK MANAGEMENT MEASURES Risk Description (rationale) Measures Currency risk is the risk of incurring losses from potential adverse fluctuations of exchange rates. Commodity price risk is the risk of incurring losses from potential adverse changes in prices of commodities purchased. Risk of incurring losses from potential fluctuations in market interest rates. The Group pursues a policy of balancing proceeds and liabilities in each currency and also uses currency hedges. See below a detailed overview of the impact the realised risk may have on the Group. Interest rate risk Credit risk Risk of incurring losses from a potential failure by a counterparty to meet its contractual obligations to Aeroflot Group’s companies. Risk of incurring losses from inability of the company to fully meet its obligations as they fall due. Risks of incurring losses from possible misinterpretation of laws with respect to financial and operational activities resulting in financial uncertainties of such activities after tax. Risks of incurring losses from the Group’s inability to raise capital for its financial and operational activities on acceptable terms. A systemic approach including: • internal credit ratings assigned to agents marketing passenger flights in Russia; • financial coverage calculated for sales of passenger and cargo flights; • credit risk limits assigned to credit institutions. To mitigate the implications and/or the likelihood of these risks being realised, changes in Russian tax laws are monitored, tax systems in foreign jurisdictions and agreements signed by the companies are reviewed, etc. To mitigate the implications and/or the likelihood of these risks being realised, changes in Russian tax laws are monitored, tax systems in foreign jurisdictions and agreements signed by the companies are reviewed, etc. Liquidity risk Tax risks Capital markets access risks Other financial risks Other risks that may affect financial performance. To mitigate the implications and/or the likelihood of these risks being realized, the market environment is analyzed, the terms of service offered by financial institutions are monitored, payments for outstanding invoices are followed up on, etc. 154 2015 ANNUAL REPORT Hedging (transforming floating interest rates under existing lease agreements into fixed rates). See below a detailed overview of the impact the realised risk may have on the Group. To mitigate the implications and/or the likelihood of these risks being realised, the market situation is monitored, a competitive environment for credit institutions is set up, and measures to enhance the Group’s equity story and upgrade and/or maintain our credit rating are taken. Financial review Corporate Governance Appendixes Description (rationale) Measures Strategic risks Risks of incurring losses from errors (flaws) made when making decisions on the Group’s business and growth strategy. To mitigate the implications and/or the likelihood of these risks being realized, the market situation is monitored, market players and analysts are consulted, judgements and opinions by leading global experts are used, necessity to upgrade the fleet is analyzed, and specialized business units are involved in strategic planning. Route network planning risks Risks of incurring losses from wrong decisions made when planning the route network. To mitigate this risk such methods as requesting slots in advance when interacting with airports, providing standby aircraft, forecasting constraints, monitoring flight loads and the market situation are applied. Service quality risks Risks of incurring losses from potential refusal by consumers to buy goods or services of the Group’s companies as a result of products and services offered by the companies failing to meet the quality requirements of consumers. To mitigate the implications and/or the likelihood of these risks being realized, a process to obtain feedback from customers through a number of channels and ensure timely, full consideration of all incoming communications and complaints has been put in place. The demand for services offered by Aeroflot Group is also tracked, and measures to enhance service quality, improve consumer loyalty and experience, and monitor employee compliance with regulations are taken. Reputational risks Risks that an organisation would incur losses as a result of negative perceptions of the organisation’s image by customers, counterparties, shareholders (participants), business partners, regulators, and others. To mitigate the implications and/or the likelihood of these risks being realized, procedures to monitor compliance with process flows and regulations and continuously monitor and analyze the information environment around Aeroflot Group, and maintain communications with NGOs are set up. Aviation security risks Risks of incurring losses from unlawful interference with aviation activities. To mitigate the implications and/or the likelihood of these risks being realized, situation is monitored and analyzed and remedial measures to ensure safety at the base airport and destination airports are taken, airports are audited on a regular basis, the level of aviation security at destination airports and compliance with regulations are monitored, independent experts are engaged, and the state of external and internal access control systems is monitored on a 24/7 basis. Flight safety risks Forecast likelihood and severity of implications of one or several threats being realised with respect to: aviation activities related to aircraft operation or directly supporting such operation (flight and ground, commercial and technical). To mitigate the implications and/or the likelihood of these risks being realized, aircraft condition, aircraft maintenance, and the operation of the corporate healthcare unit in terms of medical examination of flight crew are monitored, medical equipment is replaced, and operations and operating processes are continuously monitored. Other operational risks (core and noncore business) Operational risks (core business) are risks of losses that are explicitly due and directly related to air transportation of passengers, baggage, cargoes, and mail. Operational risks (non-core business) are risks of losses that are due, but not directly related, to air transportation of passengers, baggage, cargoes, and mail. To mitigate the implications and/or the likelihood of these risks being realized, aircraft maintenance processes are monitored and coordinated in line with existing process flows for pre-flight management by the Group’s business units and third parties, existing technologies are improved, personnel is selected, trained and provided with advanced equipment and special machinery as well as other necessary procedures are put in place. Key operational risks of the Group are insured. IT risks Risks of incurring losses from the use of information technologies by the company. To mitigate the implications and/or the likelihood of these risks being realized, relations with IT vendors and developers have been established, channel redundancy and data backup procedures are implemented, skilled personnel is recruited and trained, and the causes of IT failures are investigated. HR risks A group of risks that arise from, or affect, the Group’s personnel (or an individual employee), including the lack of required/ appropriate number of employees as determined based on the current and forward-looking business plans and existing business processes. HR risks may be viewed as any action or omission by personnel (human resources). To mitigate the implications and/or the likelihood of these risks being realized, an effective recruitment process has been put in place, training and professional development courses for our employees are organized. Also staff pay levels are monitored in order to remain in line with the market and a range of social benefits and guarantees is offered to employees. To mitigate the implications and/or the likelihood of corruption-related HR risks being realized, compliance with anti-corruption procedures and their conformity to anti-corruption (corruption prevention) laws are monitored and safe, confidential and easy-to-use whistle-blowing procedure to report violations of the law or internal procedures have been put in place. Legal risks Risks of incurring losses from failure to comply with laws; non-conformity of internal local regulations to laws; delays in bringing local regulations in compliance with laws; default on agreements; risks connected with inconsistency or ambiguity of legislation or changes in laws that may adversely affect financial and business operations of Aeroflot Group. To mitigate the implications and/or the likelihood of these risks being realized, a system for informing the Group’s business units on legislative changes has been put in place and contracts are analyzed for conformity to relevant legislative requirements. Operational risks (core business) Financial risks Currency and commodity price risk Corporate Social Responsibility Business risks RISK MANAGEMENT STRUCTURE Risk identification Business Overview Operational risks of support activities and other risks 155 Aeroflot Group Profile Risk Description (rationale) Measures Procedural risks Risks of incurring losses from errors in internal processes of Aeroflot Group. To mitigate the implications and/or the likelihood of these risks being realized, the business processes are analyzed and improved, compliance with the regulatory requirements is monitored, and personnel is provided with training. Risks of quality of purchased spare parts, units, components and materials Risks of losses due to quality and authenticity (originality) of spare parts and units purchased by Aeroflot Group and components and materials to support its core business. To mitigate the implications and/or the likelihood of these risks being realized, quality of supplies and suppliers’ operations is monitored and analyzed, and procurement and supplier selection procedures are improved. Economic security risks Risks of losses related to changes in the corporate internal and external environment that may lead to the relevant item losing its economic value. To mitigate the implications and/or the likelihood of these risks being realized, an effective system to monitor, identify, localize and prevent threats and vulnerabilities has been put in place, and steps to monitor employee compliance with economic and information security requirements, and to identify and prevent offences on an ongoing basis are taken. Legal risks of corporate executive bodies Risks of losses related to potential civil or administrative prosecution of individuals that act as sole executive bodies or are members of collective executive bodies for action or omission committed by them when managing the company. Aeroflot Group has launched a number of insurance programmes covering a broad range of operational risks of support operations, including motor insurance, comprehensive civil liability insurance, hazardous industrial facilities insurance, liability insurance for temporary storage owners, liability insurance for the Board of Directors and the Management Board, and property insurance. Risks of impact by external (uncontrollable) factors Risks of losses that have external (beyond control of the company) causes and are inherent to any type of activities (natural risks (natural hazards), risks of man-made disasters, etc.). To mitigate the implications and/or the likelihood of these risks being realized, the necessary response measures, including flight suspension, route changes, extra measures to increase flight safety and to ensure aviation security, and to enhance sanitary and epidemiological control are taken. Investment (project) risks Risks of incurring potential unexpected losses from investment uncertainties. To mitigate the implications and/or the likelihood of these risks being realized, the due diligence procedure has been set up, the progress of project implementation is monitored, the results are assessed and budget performance is monitored, etc. Occupational safety risks Risks of incurring losses from factors related to the Group’s financial and business operations which may damage the health and life of employees at workplaces. To mitigate the implications and/or the likelihood of these risks being realized, working conditions are improved and environmental management guidelines have been drafted in line with the requirements of ISO 14000 and approved. The fleet is upgraded by adding last generation aircraft that offer enhanced fuel efficiency and lower harmful emissions and comply with the requirements of Directive 2008/101/EC O, also other measures are taken. Other operational risks Other operational risks. To mitigate the implications and/or the likelihood of these risks being realized, the operation of systems is monitored, measures to enhance efficiency and performance control are taken, relations with aviation authorities are maintained, and reporting system is improved. Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes IMPACT OF KEY FINANCIAL RISKS REALISED IN 2015 r s s re re te to the e hoo th t tu per or e ou er ro t r ets s resu t o r ous e o o pr r e ter tors e t the roup Ke r s s o the roup u e t pes o the r et r s urre pr e terest r te r s s r et r s tors th t ue e oper t o s o Aero ot roup o pr se urre e h e r tes EU U US U EU US ue pr es terest r tes O he r et r s e e t s ste pr s to re u e the roup s e posure to e ter rs tors EU U US Sour e oo er U EU US r these r s tors h or p t o the roup s per or e ue to o s er e h es e h e r tes ue pr es h h o t e ore e h e o o t r ets s t e e er o • rou e epre te st oth US o r Euro oreo er the report e rs the Euro e e st the US o r putt Aero ot roup t s t e s ro th r tes o US e o te osts outp e EU e o te re e ue ro th r tes • re t o pr e e o e er pr e per ue rou e ter s s e te rou e e u t o s 85 1.25 1.20 1.15 1.10 1.05 1.00 0.95 75 65 55 45 e EU U US E US Sour e US oo r pr EU U U u u u sep o t o e US s er U re t 90 80 70 60 50 40 30 65 55 45 35 e US oo pr u u u sep o t o e re t U O r te Sour e r s er 1.0 0.8 0.6 0.4 0.2 0.0 e O 156 2015 ANNUAL REPORT US r O pr u u u sep o t o e US 157 Aeroflot Group Profile CURRENCY AND PRICE RISKS Aero ot roup s e pose to urre rs s o s er e ou t o o e e pe ses o the o p re e te u tu t o s o EU U US U r tes • the o p re e es re e ue ro t et s es ets or ost ter t o hts re pr e euros • osts o ue e se p e ts te e e osts re e o te US EU Our urre rs e e t pr r o uses o re u the roup s e posure to urre rs tors As resu t Aero ot roup pursues po o pro ee s t es e h urre so uses urre he es O top o th t Aero ot roup s e pose to urre r s s ro re u t o o ssets t es US EU he o p oes ot he e th s r s s t oes ot e t ts tu sh o s Aero ot roup s pr e r s r ses ro the ue pur h se o tr ts s the o tr tu pr or u s e to o o pr es the roup s ue e pe ses e t o tot oper t e pe ses he roup uses he stru e ts to e pr e r s s 19.4% rou e epre to st the US o r E e to h es r tes other e e t U roe o o e ee re se he pos t e Aero ot roup s re e ue s o he e t e e e to pe ses s U o ue osts re he pos t e e e t o the e o pr es the e e o osts et o the e e t s U o the pos t e e e t o e o te pr es ere o set the rou e epre t o other tors th t ue e the ro th o the roup s oper t o s he he po s re se to re e t the urre t r et s tu t o o r s s or ere he e s t u r s he e resu e ter the e he po st u er e e op e t s t e e er s ppro e he e po re e t the o p s uste r s pro e ter s o the re o o pro ee s s et ee o pr es the rou e e h e r te A o Aero ot roup U o o 66,309 –66,847 E e to U E e t o re e ue U o 21,666 703 16,360 –2,821 –5,144 6,724 24,840 e e t o re e ue E A ou e tor Other tors et o e e t u e r retur o r r to ou ts re e e o r s ero 158 2015 ANNUAL REPORT r e tor oss o r e o e ro e e t osts r tte o A re u ue osts –7,404 osts e ssets o o e sh r osto A r r tte o –2,311 –1,023 sse er ser es r r t ser osts St Oper t osts e se osts o Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INTEREST RATE RISK he r s s h e e to U oper t e tors o E Strategic Report te e rep r A str t e r et osts 7,652 58,703 2,031 60,734 Other osts A A uste E A s t e e respe t e er er e e - terest r s e t te terest r te s ps e h e o terest r s he es urre t p e 35.0% o the pr e re t ru e o RISK MANAGEMENT SYSTEM DEVELOPMENT S Aero ot too the o o steps to e e op o prehe s e r s e e t • At ts eet o o e er utes o the o r o re tors ppro e the EO o S Aero ot Or er o o e e er opte the e u t o s o Aero ot roups s e e t S ste the e u t o s o p t th the u ees o r t the e u t o s o the s e e t S ste o the uss str o E o o e e op e t ter o tro te r te r e or E terpr se s e e t te r te r e or o the o ttee o Spo sor Or s to so the re o ss o OSO SO s e e t r p es u e es SO s e e t s Assesse t e h ues the re u re e ts o re e t pro s o s o the orpor te o er e o e ppro e the o r o re tors o S Aero ot sett out the e er pr p es o ppro hes to the stru ture oper t o o the r s e e t s ste he e u t o s o the u e t s o u e r s ssess e t ee t etho o o o s t s s pr p es o or s to oper t o o the orpor te rs e e t s ste ppro hes to the str ut o o r hts o to s respo s t es o p rt p ts o the r s e e t s ste t S Aero ot ts su s r es • he reso ut o o the o r o re tors o o e er utes o sets up st o ers e e t u t o e to − e er oor te r s e e t pro esses − e e op u e es to o er r s ee t pro esses − rr e perso e tr rs ee t ter o tro − re e the r s port o o e e op propos s o respo se str te re ot o o resour es to e respe t e rs s − prep re o so te r s s reports − per or to o tor o the r s e e t pro ess the o p s us ess u ts ts o tro e e t t es s pres r e − prep re or t o or the o r o re tors the e e ut e o es s to e e o the r s e e t pro ess o other tters o te p te the rs e e t Aero ot roup • o prehe s e e orts to e sure th t S Aero ot s us ess u ts e t e ssesse rs s u the r o r s s h e ee rr e out PL ANS FOR 2016 Aero ot roup s o tte to u u e rs e e t r e or ross r es o the roup se o the ppro hes opte S Aero ot O eo e e ts E terest r s r ses ro h es terest r tes the o e r et h h e ts the orro osts o the roup osts u er e se ree e ts o Aero ot roup re e to r et terest r tes US O O r tes re ro to O ro to s e e t e e op e t p u e pro e e ts to the orpor e e t s ste oth or u trs s s e s ross Aero ot e er s or te r s u roup s re s o o s opt e e e ts o the u e r s e e t r e or etho s to ssess r s ppet te orpor te r s rs ee t s ste per or e s ste o e r s tors rs e e t st r • u epth stu o r s s e t e us ess u ts u rs e t t o ssess e t o tor ppro hes etho s pro eures steps t e to re u e the r s e e • rep re r s p r s re ster • p es 159 Aeroflot Group Profile SECURITIES 40.9% ree o t ot s h rter p t s t er s U o or r re stere te sh res th p r ue o U o p ot ssue pre erre St te re str t o u ers o or r sh re ssues re u e e ru r he ssues e ree o r o the o ss o te u r h h the ssues o S Aero sh res ere ss e st te re u er A te Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes SHARES AND LISTING SHARE CAPITAL S Aero e e o s st u ert e h he sh res Strategic Report S Aero ot sh res o s epos t r re e pts re tr e o the sto r et he o p s or r sh res re tr e o the uss r et o epos t r re e pts s A er epos t r re e pts A s re tr e o ore r ets t o to outst sh res the o p h s the r ht to ssue urther o or r re stere sh res uthor se sh res o to sh res ere ssue S Aero ot p te A te ere er e e er Se ur t es o o ot or r str t o u r he tot u er o S Aero ot s sh reho ers s t e e er s o p re to s t e e er o pr s ost o u s 76.4% S Aero ot s r et pt s to ro th Sh res o S Aero ot re tr e o the os o E h e here s t e e er Aero ot sh re pr e per or S Aero ot s re ster o sh reho ers s ept S epe e t e str r o p e se o the ere u e the e e uot t o st A t er Se ur t es tr s t o s re su e t to the tr o e S Aero ot sh res re u e the uss sto e es E E ro r et E tr sport o p es S Sour es os o E h e oo e s E e er 100% 76.4% 75% he re ster ho er s et s re pro t the e o the A u eport e the o t ts se t o 50% 26.1% 25% or t o o the e sh reho ers o Holder S Aero ot Status* Legal entities, including 0% As at 31 December 2014 As at 31 December 2015 Number of shares Stake in share capital, % Number of shares Stake in share capital, % Change of stake in share capital, p.p. 1,040,441,638 93.68 1,041,161,081 93.75 +0.07 O 568,335,339 51.17 568,335,339 51.17 – CJSC National Settlement Depository N 385,852,633 34.74 386,568,564 34.81 +0.07 LLC Aeroflot-Finance O 49,918,611 4.49 49,918,611 4.49 – Rostec Corporation O 16,720,724 1.51 – 0.00 –1.51 LLC RT-Business Development O – – 16,720,724 1.51 +1.51 LLC Aviacapital-Service O 19,488,599 1.75 19,488,599 1.75 – O 70,174,661 6.32 69,455,218 6.25 –0.07 O e s o Sh reho er e s o os o E h e oo o e e s oo er A r es e 76.4% 50% 11.5% 1.6% r or Aero ot 51.2% 450.00 393.75 337.50 281.25 225.00 168.75 112.50 e er t o Ar os o E h e es oo pr e tr oo u u Europe er u Ar es sep e oo o t o e er o u es er 600 70 500 60 50 400 40 30 200 4.5% 3.3% 0.1% 20 100 10 0 0 e r 2015 ANNUAL REPORT o t 75% Aero ot sh re pr e e e t u s tre sur sh res st tut o estors u s 160 sep er e 34.8% o t represe ts sh res ot o u 100% Sour es ree u E Aero ot sh re pr e per or Sour es u 0% er stru ture 40.9% ree o t ote pr 25% ee 6.1% uss oste r Aero ot Russian Federation (represented by the Federal Agency for State Property Management) Individuals e e the st te or st te o e o p es the o p the roup s su s r es or the o p ou e U r o pr Aero ot u u u sep o t o e U e e t 161 Aeroflot Group Profile A er E h e tr Sour es os o o u es o Aero ot sh res o the os o u Aero ot sh re e E h e oo u 83 208 129 69 83.8 81.5 50.5 56.1 A er A er e e 2012 tr tr e e 2013 o u e thous ou e U 2014 2011 2015 2012 2013 Sh re pr e e re se sh res o Corporate Social Responsibility Financial review Corporate Governance Appendixes s the usto A tot o sh res ere o erte to s so e e er represe t o the h rter p t As t e e er the pr e o o e epos t r re e pt stoo t EU up ur the e r 27.1% ro th the pr e o S Aero ot s epos t r re e pts in 2015 46.2 44.9 32.2 2011 Outs e uss S Aero ot sh res re tr e s o epos t r re e pts s t the o er the ou ter se t o o the r urt Sto E h e s A er epos t r re e pts A s o the US o er the ou ter r et O e A represe ts or r sh res euts he rust o p A er s ts s the epos tor euts he 83.2 50.9 Business Overview GDR AND ADR PROGRAMMES r et pr e per U er 265 Strategic Report 33.2 2014 Sh re pr e S Aero ot pro r e Programme type Sponsored Level-1 GDRs under Regulation S and Rule 144A 2015 Ratio (shares: GDR) 5:1 re se Ticker AETG ISIN US69343R1014, US69343R2004 r e per Aero ot sh re 2011 2012 2013 2014 2015 First trading day, RUB 81.5 50.9 46.2 83.2 33.2 Programme type Sponsored Level-1 ADRs Maximum, RUB 81.8 55.5 85.1 88.0 61.0 Ratio (shares: GDR) 5:1 Minimum, RUB 44.0 38.8 46.2 29.9 32.5 Ticker AERZY Last trading day, RUB 50.5 44.9 83.8 32.2 56.1 ISIN US69343R3093 As t pt up e e s to o er o p ou te to U s o RUB 208 S e the e o the e r per or million Рекомендации o S Aero ot sh res orre te re t аналитиков er e tr o u es o the os o E h e th the uss sh re r et u tu t O to er the t e t e r et re 8% to the o p s o e e t r s out e to the up r tre 15% 62% A st re o Date e 31.12.2014 162 o 2015 ANNUAL REPORT e CORPORATE BONDS er es ets S Aero ot O o s re tr e o os o E h e here the re u e the e e uot t o st s e s the o uss s o r st st o se ur t es th t re ept e s o ter or re t repo tr s t o s o 46% 31 December 2015 pro r 23% 62% Buy o s to ero ter A e to s Recommendations 31 December 2014 e the usto s e e he pro per or e o the o p sh res s supporte ts stro resu ts S e peer sh res ere tre o r s ue to epre t o o to urre es e er r ets e per or eo u er o r U e e er r ets e e ope r r es sho e stro er per or e r up the sh re pr es S Aero ot e e 31.12.2015 Bloomberg consensus forecast, RUB Target price range, RUB Number of analysts 66.9 26.4–81.0 13 54.4 36.5–76.0 15 so oupo s o S Aero ot s o s the report e r ere p u ue t e • Apr O o p e ts o U or the ourth oupo per o • O to er O o p e ts o U or the th oupo per o RUB 62.3 billion S Aero ot s r et p t s to s t e e er S Aero ot Type Exchange-traded bonds Full name Number of bonds issued Nominal value, RUB Coupon, % Redemption date Fitch credit rating PJSC Aeroflot BO-03 5,000,000 1,000 8.30 31 March 2016 B+ Se 163 Aeroflot Group Profile CREDIT RATINGS Septe er t h e ss e S Aero o o s • o ter ore urre t t p e e t e • o ter o urre t t p e e t e • to o ter r t A rus o t t h ssuer e u t t t h ssuer e u t o t t h e s o t e r e he re e te the e t e tre s the uss e o o the p t o rou e e u t o o the tr sport t o ustr e er S Aero ot e t r t o p rt u r r h the re t r t s ss e to S Aero ot Septe er ere r e th Out oo h e to St e e o s e e e e t o the orpor te o er e r e or e sure o o p s per or e upho the r hts o ts estors S Aero ot h s p e the e u t o s o the e o te u h h see to se the tr sp re o pro e ures use to eter e the ou t o e s p the out to the e e t o sh reho ers estors he e u t o s eter e the ppro h use the o r o re tors to e re o e t o s or the e er eet o Sh reho ers o pro t str ut o u e p out re t r t ss e to S Aero ot t h t s S Aero ot s e e he e pr p es o S Aero ot s e po re s o o s • Aero ot roups o so te et pro t u er the ter t o eport St r s S or s the se or u t e s • he ou t o e s u te us t ore s ste o r t o tors h h tors the resu ts o the report e r Aero ot roups e t r t o ter p • he t r et e e o e p outs s set t o Aero ot roups S et pro t 2011 2012 2013 2014 1.09 1.81 1.16 2.50 - Total dividends, RUB thousand 1,205,130 2,000,018 1,292,313 2,774,195 - Total amount actually paid, RUB thousand 1,204,915 1,999,927 1,292,149 2,773,621 - Dividend payout ratio, % 10.0 19.2 26.0 25.0 - Accounting standards used to calculate the net profit RAS RAS RAS RAS IFRS In cash In cash In cash In cash - 164 2015 ANNUAL REPORT estor Corporate Social Responsibility Financial review Corporate Governance Appendixes eet s u er u ter o p e th uss re u r s oses or AS st te e ts prese t t o s s to he o p ts S ts estor S Aero ot t r ets estors the o o h es • o ere e s th the o p s e e t or estors • e u r eet s th estors sh reho ers • rt p t o or o ere es hoste ro er e houses • S te s ts to the o p s t es estor eet s re o u eo r ph 4.5% 5.6% 80 20.2% 63 27.0% 31 Q1 re o 2010 Form and other terms of payment for declared dividends he o p t s o t ue o ue th sh reho ers estors to e sure th t se ur t es r et p rt p ts et o p ete or to out ts t t es he o p t e s oses ter or t o o ts oper t o s s press re e ses ter ts uthor se s osure p t or s u he A u e er eet o Sh reho ers he o u e reso e ot to e re or p out e so S Aero ot sh res or the s e r h stor Dividend per share, RUB he o p s p rt u r o use o re t o s th oth e st prospe t e estors ts ter t o s th estors S Aero ot s o tte to pro o e t e re e o s ste t or to out ts t t es o p es th urre t s osure st r s see to re se or t o tr sp re s u h s pr t poss e t DIVIDEND POLICY В+ Business Overview INVESTOR REL ATIONS t s ter t o ot re t r t s s o Strategic Report UK Europe USA Russia Asia Others 27 Q2 the o p se u Q3 Q4 s estor re t o s er o r s ere or estor re t o s t t es • Aero ot s se o the th ter t o se o pet t o or se the uss o u to s estor e to sA e • Aero ot s te re e e the e uss SA r s e the est the uss tr sport se tor 21.3% 21.3% or A u report • A so ute er o the th A u Ope A u eport o pet t o he the A str t o o the Kr s o r err tor • est A u eport o the o p th the r et p t s t o o U to eport o or to th A u A r s spo sore os o E h e roup • t u er o the Spot ht A r the r t A u eport te or he e ue o A er o u to s ro ess o s A r e ourth the op o u to s ter s o o 165 APPENDIXES S o so te Su s or r r es s s St te e ts 168 tes 230 to s tereste r A rt 233 r to s s e to s ers o 234 S Aero ot E e ut e o es 239 esu ts o E e ut o o stru t o s o p o er or o e e op e t ro r ts pe e t to out the ro r o su pt o Aero ot roup Oper t oss r o t e o e t 250 e Au t esu ts e or 263 spos ore Assets E er e t 240 th the orpor te o er to o o er re t es e eport o res e t 264 Aero ot roup A r t es 265 267 273 or to A out the eport 275 276 Aeroflot Group Profile IFRS CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2015 o the Sh reho ers • • te e ru r st te e ts o the roup or the e r e e s e o eh o e e t e e s ose e p e te es the ppropr te to presu e th t the er re tors o S Aero ot te pos t o e ut or t o st te e ts o s t e e sh o s or S Aero ot ts su s er the o so otes o pr s r es the roup h h te st te e ts o pro t su r o s t Our respo s t s to e press op o o the r prese t t o o these o so te st te e ts se o our u t e o u te our u t or e th uss e er Au t St r s ter t o St r s o Au t hose st r s re u re th t e o p th eth re u re e ts p per or the u t to o t re so e ssur e out hether the o so te st te e ts re ree ro ter sst te e t A u t o es per or pro e ures to o t u te e e out the ou ts s osures the o so te st te e ts he pro e ures se e te epe o the u tor s u e t u the ssess e t o the r s s o ter sst te e t o the o so te st te e ts hether ue to r u or error those r s ssess e ts the u tor o s ers ter o tro re e t to the e t t s prep r t o r prese t t o o the o so te st te e ts or er to es u t pro e ures th t re ppropr te the r u st es ut ot or the purpose o e press op o o the e e t e ess o the e t t s ter o tro A u t so u es e u t the ppropr te ess o ou t po es use the re so e ess o ou t est tes e e e t s e se u t the o er prese t t o o the o so te st te e ts e e e e th t the u t e o these o so te e e eh eo t st te e ts e s su e t ppropr te to e press op o o the r prese t t o Opinion set out o p es V.G. Saveliev Sh.R. Kurmashov General Director Deputy General Director for Finance and Network and Revenue Management 2015 ANNUAL REPORT Appendixes Auditor’s Responsibility our op o the o so s t e e er eport St r s e ru r os o uss A Kor AO r e te ts st te e ts prese t per or e ts r ter sh o s or respe ts the or e pos t o o the roup ter t o th e er t o e Se or er e terhouse oopers Au t e o ere Au te e t t 168 Corporate Governance e e t s respo s e or the prep r t o r prese t t o o these o so te st te e ts or e ter t o eport St r s or su h ter o tro s e e t eter es s e ess r to e e the prep r t o o o so te st te e ts th t re ree ro ter sst te e t hether ue to r u or error so respo s e or es pe e t t e e t e s ste o ter o tro s throu hout the roup t proper ou t re or s th t s ose th re so e ur t t e or to out pos t o o the roup the resu ts o ts oper t o s sh o s h he e the to e sure th t the o so te st te e ts o the roup o p th S t st tutor ou t re or s o p e th o e s to ou t st r s the respe t e ur s t o s h h the roup oper tes t su h steps s re re so e to the to s e u r the ssets o the roup pre e t ete t r u other rre u r t es he o so ppro e o Financial review th e e t s • Corporate Social Responsibility Management’s Responsibility for the Consolidated Financial Statements st te e ts th t prese t r the o so resu ts o ts oper t o s sh o s h eport St r s S prep r the o so te st te e ts e e t s respo s e or • se e t su t e ou t pr p es pp the o s ste t • u e e ts est tes th t re re so e • st t hether S h e ee o p e th su e t to ter ep rtures e otes to o so te st te e ts • prep r the o so te st te e ts o o o er s s u ess t s roup o t ue us ess or the oresee e uture o r o e h e u te the o p o so o pr se the o so te st te e t o or oss o prehe s e o e h es ou t po es other e p tor he o o st te e t h h shou e re o u to th the epe e t u tor s respo s t es st te the epe e t u tor s report set out e o s e th e to st u sh the respe t e respo s t es o e e t those o the epe e t u tor re t o to the o so te st te e ts o u o t Sto o p Aero ot uss A r es ts su s r es the roup • • Business Overview INDEPENDENT AUDITOR’S REPORT STATEMENT OF MANAGEMENT’S RESPONSIBILITIES FOR THE PREPARATION AND APPROVAL OF THE CONSOLIDATED FINANCIAL STATEMENTS AS AT AND FOR THE YEAR ENDED 31 DECEMBER 2015 e e t s respo s e or the prep r t o o o so te pos t o o the roup s t e e er the e u t or the e r the e e o p e th ter t o Strategic Report St te re str t o o u e ert te o Au ust u A ress o S Aero ot ert epe te ssue us o the U er re str t o u te e t t Ar the e St te e ster o t street uss os o e e str t o h E t t es ssue o e er o er e t u tor AO r e St te re str t o o e ru r ert te o Au ust u ert te ssue us o the U er re str t o ert te o e ersh p Au t h er o uss u t or to s terhouse oopers Au t the e St te e ster o se re u te or O s to os o e e str t o h er E t t es ssue o o pro t p rt ersh p the re ster o u tors 169 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance CONSOLIDATED STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2015 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 DECEMBER 2015 A A ou ts o so uss ou es u ess other se st te Note 2015 2014 Traffic revenue 5 359,205 277,354 Other revenue 6 55,968 42,417 415,173 319,771 (304,214) (239,327) Revenue ou ts o so uss ou es u ess other Appendixes se st te Note Loss for the year 2015 2014 (6,494) (17,146) - 33 Other comprehensive (loss)/profit: Items that may be reclassified subsequently to profit or loss: Operating costs, excluding staff costs and depreciation and amortisation 7 Translation from the functional currency to the presentation currency 8 (55,619) (52,148) Gain/(loss) from the change in fair value of hedging derivative financial instruments 19, 21 (13,306) (12,136) Effect from hedging revenue with foreign currency liabilities 9 2,073 (4,892) Deferred tax related to the loss on cash flow hedging instruments Operating costs (371,066) (308,503) Operating profit 44,107 11,268 Staff costs Depreciation and amortisation Other operating income and (expenses), net Finance income 10 15,811 2,471 Finance costs 10 (37,715) (28,399) Hedging result 10 (23,746) (1,723) (17) 31 (1,560) (16,352) Share of results of associates Loss before income tax Income tax 11 Loss for the year (4,934) (794) (6,494) (17,146) (5,829) (15,471) 23 11 12,810 (16,793) (32,911) (43,596) 4,038 12,115 Other comprehensive loss for the year (16,063) (48,241) TOTAL COMPREHENSIVE LOSS FOR THE YEAR (22,557) (65,387) (21,892) (63,712) Total comprehensive loss attributable to: Shareholders of the Company Non-controlling interest TOTAL COMPREHENSIVE LOSS FOR THE YEAR (665) (1,675) (22,557) (65,387) Loss for the year attributable to: Shareholders of the Company Non-controlling interest (665) (1,675) (6,494) (17,146) Loss per share - basic (in Roubles per share) (5.5) (14.6) Loss per share - diluted (in Roubles per share) (5.5) (14.6) Weighted average number of shares outstanding (millions) 1,056.9 1,056.9 Weighted average number of diluted shares outstanding (millions) 1,056.9 1,056.9 LOSS FOR THE YEAR Appro e o e ru r s e o eh o e e t V. G. Saveliev Sh. R. Kurmashov General Director Deputy General Director for Finance and Network and Revenue Management he o so o p es 170 te st te e t o pro t or oss shou e re to h h re or p rt o the o so 2015 ANNUAL REPORT te o u to th the otes set out st te e ts he o so o p es te st te e t o o prehe s e o e shou e re to h h re or p rt o the o so te o u to st te e ts th the otes set out 171 Aeroflot Group Profile CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2015 A ou ts o so uss ou es u ess other Strategic Report Business Overview Corporate Social Responsibility Financial review Note Corporate Governance 31 December 2015 Appendixes 31 December 2014 LIABILITIES AND EQUITY Current liabilities se st te Derivative financial instruments 23 4,853 26,312 Accounts payable and accrued liabilities 24 54,751 48,952 28,691 22,469 1,307 799 Unearned traffic revenue Deferred revenue related to frequent flyer programme 25 ASSETS Provisions for liabilities 26 7,519 2,349 Current assets Finance lease liabilities 27 19,504 16,912 Short-term borrowings and current portion of long-term loans and borrowings 28 54,085 17,343 Liabilities related to assets held for sale 20 Note 31 December 2015 31 December 2014 Cash and cash equivalents 12 30,693 26,547 Short-term financial investments 16 5,917 961 Accounts receivable and prepayments 14 Current income tax prepayment Aircraft lease security deposits 13 76,317 56,769 Total current liabilities 2,489 668 Non-current liabilities 2,658 321 Expendable spare parts and inventories 15 7,447 6,516 Derivative financial instruments 23 53 431 Assets classified as held for sale 20 7,732 - 133,306 92,213 7,371 - 178,081 135,136 Long-term loans and borrowings 28 14,375 6,860 Finance lease liabilities 27 145,020 132,366 Provisions 26 6,917 4,845 11 170 133 2,560 Deferred tax liabilities Deferred revenue related to frequent flyer programme 25 2,941 Non-current assets Derivative financial instruments 23 - 4,839 Deferred tax assets Other non-current liabilities 29 3,810 4,484 Total non-current liabilities 173,233 156,087 351,314 291,223 Total current assets 11 Investments in associates 21,632 18,540 109 140 Long-term financial investments 16 6,118 6,115 TOTAL LIABILITIES Aircraft lease security deposits 13 2,132 2,110 Equity Other non-current assets 17 2,762 3,759 Share capital Prepayments for aircraft 18 35,291 29,241 Property, plant and equipment 19 104,494 116,044 Accumulated profit on disposal of treasury shares Intangible assets 21 2,690 2,762 Investment revaluation reserve Goodwill 22 6,660 6,660 Hedging reserve Derivative financial instruments 23 - 134 31 Treasury shares reserve 23, 27 Retained earnings 1,359 1,359 (3,571) (3,571) 1,659 1,659 (5) (5) (64,720) (48,657) 39,755 45,584 (25,523) (3,631) Total non-current assets 181,888 185,505 Equity attributable to shareholders of the Company TOTAL ASSETS 315,194 277,718 Non-controlling interest (10,597) (9,874) TOTAL EQUITY (36,120) (13,505) 315,194 277,718 TOTAL LIABILITIES AND EQUITY he o so o p es 172 te st te e t o to h h re or 2015 ANNUAL REPORT pos t o shou e re p rt o the o so te o u to th the otes set out st te e ts he o so o p es te st te e t o to h h re or pos t o shou e re p rt o the o so te o u to th the otes set out st te e ts 173 Aeroflot Group Profile CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2015 A ou ts o so uss ou es u ess other Strategic Report Business Overview Corporate Social Responsibility Restricted cash Income taxes paid se st te Income tax refunded Net cash flows from operating activities Note 2015 2014 Deposits return Loss before income tax Proceeds from sale of investments (16,352) Adjustments for: Depreciation and amortisation 19, 21 13,306 12,136 Charge of impairment provision for doubtful accounts receivable 9 6,106 3,103 Loss on doubtful accounts write-off 9 589 33 Change in impairment provision for obsolete expendable spare parts and inventory Charge of provision for impairment of property, plant and equipment 276 19 Loss/(gain) on disposal of property, plant and equipment Gain on accounts payable write-off 9 Share of financial results of associates 242 400 34 272 (1,907) Corporate Governance Appendixes Note 2015 2014 12 18 (82) (6,041) (6,863) 180 40 69,664 35,977 6,375 1,869 Cash flows from investing activities: Cash flows from operating activities: (1,560) Financial review 30 - Deposits placement (11,741) (2,486) Purchases of investments and issue of loans (8,652) (66) 603 126 (9,196) (6,160) Proceeds from sale of property, plant and equipment Purchases of property, plant and equipment and intangible assets Dividends received Prepayments for aircraft Return of prepayments for aircraft Payment of operating lease security deposits (164) (384) 17 (31) Return of operating lease security deposits Net cash flows used in investing activities 74 70 (22,708) (21,361) 7,828 9,620 (1,995) (304) 612 200 (38,770) (18,492) 18,398 Loss/(gain) on sale and impairment of investments and loans issued 10 9,159 (1) (Gain)/loss from change in the fair value of derivative financial instruments 10 (11,885) 9,869 Hedging result 10 23,746 1,723 Cash flows from financing activities: Change in provisions for liabilities 26 4,264 1,271 Proceeds from loans and borrowings 73,331 Interest expense 10 7,737 4,934 Repayment of loans and borrowings (36,267) (9,870) Repayment of the principal element of finance lease liabilities (19,455) (15,629) (5,914) (3,409) Foreign exchange loss 10 849 14,795 Write-off of VAT recoverable 9 90 - Gain on recovery of VAT 9 (8,021) (285) Change in other provisions and other assets impairments Other operating (income)/expenses, net Other finance income, net Loss on derivative financial instruments, net 10 Dividend income Total operating cash flows before working capital changes (17) (46) (573) 165 (36) (449) 19,803 2,813 (89) (60) 64,269 31,603 Interest paid Proceeds from disposal of treasury shares - 2 Proceeds from sale of treasury shares to non-controlling shareholders - 119 Dividends paid (88) (2,833) Payments on settlement of derivative financial instruments, net (39,682) (1,451) Net cash used in financing activities (28,075) (14,673) 1,327 5,075 Effect of exchange rate fluctuations on cash and cash equivalents Net increase in cash and cash equivalents Change in accounts receivable and prepayments (2,251) 4,658 Change in expendable spare parts and inventories (1,216) (1,831) Change in accounts payable and accrued liabilities 14,705 8,452 Total operating cash flows after working capital changes 75,507 42,882 he o so o p es 174 te st te e t o sh o s shou e re to h h re or p rt o the o so 2015 ANNUAL REPORT o u te to th the otes set out st te e ts 4,146 7,887 Cash and cash equivalents at the beginning of the year 26,547 18,660 Cash and cash equivalents at the end of the year 30,693 26,547 1,781 34,472 Non-cash transactions as part of the investing activities: Property, plant and equipment acquired under finance leases he o so o p es te st te e t o sh o s shou e re to h h re or p rt o the o so o u te to th the otes set out st te e ts 175 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2015 A ou ts o so uss ou es u ess other se st te Equity attributable to shareholders of the Company Note 1 January 2014 Share capital Accumulated result on disposal of treasury shares less treasury shares reserve Investment revaluation reserve Accumulated currency translation reserve Hedging reserve Total Non-controlling interest Total equity Retained earnings 1,359 (1,914) (10) (28) (383) 61,122 60,146 (5,666) 54,480 Loss for the year - - - - - (15,471) (15,471) (1,675) (17,146) Translation from the functional currency to the presentation currency - - 5 28 - - 33 - 33 Loss from the change in fair value of derivative financial instruments net of related deferred tax - - - - (48,274) - (48,274) - (48,274) Total other comprehensive loss - - - - - - (48,241) - (48,241) Total comprehensive loss - - - - - - (63,712) (1,675) (65,387) Disposal of treasury shares - 2 - - - - 2 - 2 Sale of shares to non-controlling shareholders - - - - - 2,585 2,585 (2,283) 302 Dividends declared - - - - - (2,652) (2,652) (250) (2,902) 31 December 2014 1,359 (1,912) (5) - (48,657) 45,584 (3,631) (9,874) (13,505) 1 January 2015 1,359 (1,912) (5) - (48,657) 45,584 (3,631) (9,874) (13,505) (5,829) (5,829) (665) Loss from the change in fair value of derivative financial instruments net of related deferred tax - - - - (16,063) - (16,063) Total other comprehensive loss - - - - - - (16,063) - (16,063) Total comprehensive loss - - - - - - (21,892) (665) (22,557) Dividends declared - - - - - - - (58) (58) 31 December 2015 1,359 (1,912) (5) - (64,720) 39,755 (25,523) (10,597) (36,120) Loss for the year he o so o p es 176 te st te e t o h to h h re or 2015 ANNUAL REPORT es e u t shou e re p rt o the o so te o u (6,494) (16,063) to th the otes set out st te e ts 177 Aeroflot Group Profile se st te O e e er Aero ot o the roup s r r t eet he roup s e o p u Aero ot Ope o t Sto o p Aero ot uss uss A r es S Aero ot ue to e s t o A r es h h es e o t t e to u o o hts ter e ree o Str te o t Sto he pr p t t es o the o p re the pro s o o p sse er r o r tr sport t o ser es oth o est ter t o other t o re te ser es ro os o Shere et e o A rport he o p ts su s r es the roup so o u t t t es o pr s r e ter hote oper t o s Asso te e t t es o pr se t o se ur t ser es other r ser es As t e e er the o er or e e t o St te ropert o e Ar t Street he pr p su s e t o the uss o the o p e er t o he o p the s he represe te u rters re o the e er A e te os o t r es re Company name Registered address Principal activity 31 December 2015 31 December 2014 JSC Donavia (“Donavia”) Rostov-on-Don, RF Airline 100.00% 100.00% JSC Rossiya airlines (“AK Rossiya”) St. Petersburg, RF Airline 75% minus one share 75% minus one share OJSC Vladivostok Avia(“Vladavia”) Primorsk Region, RF Airline 26.60% 26.60% JSC Aurora Airlines (“AK Aurora”) Yuzhno-Sakhalinsk, RF Airline 51.00% 51.00% r rr er A e h h h s s re e to o e Ar or er to oper te te h te Company name Registered address Principal activity 31 December 2015 31 December 2014 CJSC AeroMASH–AB (“AeroMASH–AB”) Moscow Region, RF Aviation security 45.00% 45.00% he t e eo pro es or t o o the roup s OWNERSHIP o p Aero ot uss A r es the o p or Aero ot s or e s ope e o t sto o p the uss o er e t e ree here ter the e ree he e ree o erre the r o t o s o Aero ot So et A r es ts stru tur u ts upo the o p u ter o er e t ree e ts ree e ts s e th ore r es e terpr ses the e o to o o the the uss res e t o te Au ust the o p s u e the st o Str te E t t es o t Sto o p es e su s ost r r t eet s t e e er u An-24 Owned - - - - 1 - 1 Owned - - - - 1 - 1 DHC 8-Q402 Owned 3 - - - - - 3 3 - - - 2 - 5 Total owned Airbus A319 Finance lease 2 - 9 - - - 11 Airbus A320 Finance lease 1 - - - - - 1 Airbus A321 Finance lease 21 - - - - - 21 Airbus A330 Finance lease 8 - - - - - 8 Boeing B777 Finance lease 10 - - - - - 10 An-148 Finance lease Total finance lease - - 6 - - - 6 42 - 15 - - - 57 SSJ100 Operating lease 24 - - - - - 24 Airbus A319 Operating lease 3 10 7 - 9 - 29 Airbus A320 Operating lease 62 - 7 - - - 69 Airbus A321 Operating lease 5 - - - - - 5 Airbus A330 Operating lease 14 - - - - - 14 JSC Orenburg airlines (“Orenburgavia”) Orenburg, RF Airline 100.00% 100.00% CJSC Aeroflot-Cargo Moscow, RF Cargo transportation services 100.00% 100.00% Boeing B737 Operating lease 14 - - 16 3 12 45 LLC Dobrolet (“Dobrolet”) Moscow, RF Airline - 100.00% Boeing B767 Operating lease - - 1 - - - 1 LLC Pobeda Airlines (“Pobeda”) Moscow, RF Airline 100.00% 100.00% Boeing B777 Operating lease 3 - - 3 - - 6 LLC Aeroflot-Finance (“Aeroflot-Finance”) Moscow, RF Finance services 100.00% 100.00% DHC 8-Q300 Operating lease - - - - 3 - 3 CJSC Aeromar Moscow Region, RF Catering 51.00% 51.00% DHC 8-Q200 Operating lease - - - - 2 - 2 CJSC Sherotel Moscow Region, RF Hotel 100.00% 100.00% DHC 6-400 Operating lease LLC A-Technics Moscow, RF Technical maintenance 100.00% - 178 2015 ANNUAL REPORT e er o te s DHC 8-Q300 - - - - 2 - 2 Total operating lease 125 10 15 19 19 12 200 Total fleet 170 10 30 19 21 12 262 As t A es te s TYPE OF AIRCRAFT 1. NATURE OF THE BUSINESS or sso e re stere o Appendixes GROUP TOTAL ess other e tt POBEDA ou es u e Corporate Governance AK AURORA uss re stere ORENBURGAVIA o so the o p Financial review AK ROSSIYA ou ts Septe er e e er Corporate Social Responsibility DONAVIA A O o Business Overview AEROFLOT NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2015 Strategic Report e e er ere u er re e r r t o t pe oe er te e r r t o t pe r r t o t pe oe ere u ere ot oper t er pre oper t te r r t o t pe e 179 Aeroflot Group Profile 2. BASIS OF PREPARATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES st te e ts o the roup h e ee prep re or e th the e er o O st te e ts re prese te o s o se hese o so te st te h h re t re o se t throu h pro t or oss s e s he pr p ou t po es hese po es h e ee o s ste other se st te or e th ter t o o so te report uss ou es U o or p re t o tro e su s r es s set out the roup ote re u e these eport te u e ept here o so oo o s er terest s re o o t u r stru ture e t t es t oper t o s e th re o e ro r to the h h the roup o tro s h hh s ts o s er o e e t estee or er to th e p t o the estee s estee or s e t t e to su h ue rote t e r hts o other estors su h s those th t re te to u e ept o r u st es o ot pre e t the roup ro o tro 2015 ANNUAL REPORT o o tro ot o e re t sh re the et ssets o the te es u re se te u ess the ost th the roup s po es u ree s o tr s t o s et ee ot e re o ere he o p roup o p es re e ts su s r es use u te or terest s th t p rt o the et resu ts o the e u t o su s r ttr ut e to terests h h re or re t the o p o o tro terest or s sep r te o po e t o the roup s e u t e the he roup pp es the e o o e tt o e to ou t or tr s t o s th o ers o o o tro ere e et ee the pur h se o s er t o the rr ou t o o o tro terest u re p t tr s t o re t e ut he roup re o ses the ere e et ee s es o s er t o o o o tro terest so s p t tr s t o the o so te st te e t o h es e ut s the roup ou t o ts o e te ro the te o h h te o h h o tro e ses o tro e t s tr h es o estee o e s erre to the estee s t t es or pp Asso tes re e t t es o er h h the roup h s s t ue e re t or o p sh reho o et ee per e t o the ot r hts or us the e u t etho o ou t re t re o se t ost he oo e t e o u s t o ess u u te p r e t osses the rr ue o the est e t sso tes Other post usto h es sso te re re o se s o o s the roup s sh re o pro ts or osses o s sh re o resu ts o e u t usto te sso tes s u e the o so ou te est e ts re t ut ot o tro e er est e ts sso tes re ou te rr ou t o sso tes u es e s re e e ro sso tes re u e the roup s sh re o et ssets o te st te e t o pro t or oss or the e r o the roup s sh re roup terest A s re or e s rr ou t Investments in associates o e he e ste e e e t o su st t e r hts u su st t e pote t ot r hts re o s ere he ssess hether the roup h s po er o er other e t t or r ht to e su st t e the ho er ust h e pr t t to e er se th t r ht he e so s out the re t o o the re e t t t es o the estee ee to e e he roup h e po er o er estee e e he t ho s ess th or t o ot po er estee su h se the roup ssesses the s e o ts ot r hts re t e to the s e spers o o ho s o the other ote ho ers to eter e th s e to po er o er the estee 180 terest th t represe ts the o ersh p terest e t t es the ho er to proport o to o tr s t o tr s t o s s e ther t Purchases of non-controlling interests h s the po ers to o tro s Su s r es re o so e o so te ro the u o tro ter o p tr s t o s U re se osses re so e ou t po es o s ste t h o the roup s o so te e t t es s the urre o the pr r e o o e ro e t e u r the u t o urre o the o p ts su s r es s the uss e u r the prese t t o urre o the roup s o so te st te e ts estees e to use ts po ers u re usto ue or proport o to the o Consolidation s e ssets ues t the e e t Functional and presentation currency ru s the r s s re te to usto etho e t re e sure t the r r Appendixes he o s er t o tr s erre or the u ree s e sure t the r ue o the ssets e up e u t stru e ts ssue t es urre or ssu e u r ue o ssets or t es ro o t e t o s er t o rr e e ts ut e u es u s t o re te osts su h s sor e u to s r pro ess o ser es r s t o osts re te to the usto urre or ssu e ut stru e ts re e u te ro e u t tr s t o osts urre or ssu e t s p rt o the us ess o to re e u te ro the rr ou t o the e t other tr s t o osts sso te th the usto re e pe se r r es represe t Corporate Governance s e sure throu h the e u t o o et ssets o the u re e t t ro the tot o the o o ou ts t o tr s erre or the u re e t t o o tro sh re the u ree r ue o the e st e ut the u ree he e te the roup e ore the usto te A e t e ou t e t e oo se pro t or oss ter e e t re ssesses hether t e t e the ssets u re t es e t t es ssu e re e s ppropr te ess o the r e sure e t he roup e sures o o tro sh re o et ssets the e e t o e e t prep re these o so te st te e ts o o o er ss th s u e e t o s ere the roup s pos t o urre t te t o s pro t t o oper t o s ess to resour es se the p t o the s tu t o the r ets o the oper t o s o the roup Su s Financial review te Going concern he u t o urre o e h h the e t t oper tes S ou e U or rou e S s the uss ou e s e Corporate Social Responsibility r es re u e the o so te st te e ts t the t es o t e t t es re e e us ess o to te rrespe t e o the e te t o o o tro terest e ts h e ee prep re o the h stor ost o e t o e ept or stru e ts r ue ssets e or s e stru e ts e sure t r ue er t e stru e ts to h h spe he e ou t ru es re pp e pp e the prep r t o o these o so te st te e ts re set out e o t pp e to the per o s prese te these o so te st te e ts u ess A s t su s r es re t st te e ts A st o the roup s pr Business Overview Su s Basis of presentation he o so te St r s S he o so te spe ote other Strategic Report re other o prehe s e o e s re or e other h es the roup s sh re o the rr st te e t o pro t or oss th the sh re o s sep r te e te ue o et ssets o the sso resu ts o e u t ou te other o prehe s e tes re re or e est e ts o e the o so te 181 Aeroflot Group Profile o e er he the roup s sh re o osses sso te e u s or e ee s ts terest the sso te u se ure re e es the roup oes ot re o se urther osses u ess t h s urre o t o s or eh o the sso te u ep other e ts o he t e eo Strategic Report Business Overview prese ts o US o r Corporate Social Responsibility Euro to rou e e h Financial review e r tes use Corporate Governance or the tr s to Official exchange rates Roubles for 1 US Dollar U re se s o tr s t o s et ee the roup ts sso tes re e te to the e te t o the roup s terest the sso tes u re se osses re so e te u ess the tr s t o pro es e e e o p r e t o the sso te s ssets Disposals of subsidiaries or associates he the roup e ses to h e o tro or s t ue th the h e rr ou t re o se purposes o su se ue t ou t or the ret e pre ous re o se other o prehe s e o e spose o the re te ssets or t es h s o e re re e to pro t or oss the o ersh p terest ou ts pre ous re o se ue e ret e terest the e t t s re e sure to ts r pro t or oss he r ue s the t rr ou t or the terest sso te or sset to ou ts respe t o th t e t t re ou te or s the roup h re t e th t ou ts pre ous re o se other o prehe s e sso te s re u e ut s t other o prehe s e o e s re proport o te sh re o the here ppropr te Goodwill oo s rr e t ost ess u u te p r e t osses he roup per or s oo p r e t test t e st o u ss he e er there re t o s th t oo e p re he rr ue o oo s o p re to the re o er e ou t h h s the h her o ue use the r ue ess osts o spos A p r e t s re o se e te s e pe se s ot su se ue t re erse oo s o te to the sh e er t u ts e the roup s su s r es or us ess u ts hese u ts represe t the o est e e t h h the roup o tors oo re ot r er th oper t se e t s or osses o spos rr ou t o oo o the spose oper t o o oper t o th sso te th the the port o o the sh e er t u t to h h oo h s ee o te u e the spose oper t o e er e sure o the s s o the re t e ues sh e er t u t h h s ret e Foreign currency translation o et r ssets t es e o te ore urre re tr s te to e h e t t s u t o urre o e h e r te o the e tr o the uss e er t o t the respe t e e o the report r s to s ore urre es re re or e t the r tes o e h e pre o the tes o the tr s t o s e h e s osses resu t ro the sett e e t o tr s t o s ore urre ro the tr s o et r ssets t es e o te ore urre to e h e t t s u t o urre t e re e h e r tes o the re re o se the o so te st te e t o pro t or oss or the e r th e or osts e ept or ore e h e ere es r s o tr s t o o he e stru e ts ore e ere es o he e stru e ts re re o se other o prehe s e o e t the per o ore to o o o e h e r s to t e re r tes oes ot pp to o o et r te s the o so te st te e t o pos t o th t re e sure t h stor ost o o et r te s e sure t r ue ore urre u e ut est e ts re tr s te us the e h e r tes t the te he the r ue s eter e E e ts o e h e r te h es o o o et r te s e sure t r ue ore urre re re or e s p rt o the r ue or oss Roubles for 1 Euro Average rate for 2015 60.96 67.78 31 December 2015 72.88 79.70 Average rate for 2014 38.42 50.82 31 December 2014 56.26 68.34 At e ru r the o rou es or Euro respe t e e h e r tes o US o r Euro to rou e ere rou es or US r ue o the o s er t o re e e or re e e the or ourse o us ess et o s es re te t 2015 ANNUAL REPORT r represe ts ou ts re e e or es sse er re e ue et s es re reporte s tr re e ue he the tr sport t o ser e h s ee pro e he ue o t ets so st ut ot use the report te s reporte the roup s o so te st te e t o pos t o sep r te e te u e r e tr re e ue th urre t t es h s te s re u e e ther he the roup o p etes the tr sport t o ser e or he the p sse er re uests re u S es represe t the ue o t ets th t h e ee ssue ut h h e er e use re re o se s tr re e ue t the report te se o s s o h stor p tter s o tu o e ro u use t ets o ss o s h h re p e to the s es e ts re re o se s s es r et e pe ses th oper t osts the o so te st te e t o pro t or oss the per o o t et s e e ts sse er re e ue u es re e ue ro o e sh re ree e ts th ert other r es s per h h the roup other r es se se ts or e h other s hts o e sh re ree e ts e e ue ro the s e o o e sh re se ts o other r es s re or e t the o e t o the tr sport t o ser e pro s o s ou te or et roup s p sse er re e ue the o so te st te e t o pro t or oss e e ue ro the s e o o e sh re se ts o roup s hts other r es re re or e t the o e t o the tr sport t o ser e pro s o s u ou te or the roup s tr re e ue the o so te st te e t o pro t or oss r o re e ue he roup s r o tr sport ser es re re o se s re e ue he the r tr ue o r o tr sport ser es so ut ot et pro e s reporte the roup s o so pos t o sep r te e te u e r e tr re e ue th urre t t es re ter e e ue s re o se he e p es re e r s o o ersh p re tr s erre to usto ers ere to the r r t sport t o s pro te st te e t o s th s s the te he e he the r s s Other re e ue e e ue ro ter r e ree e ts s re o se he e r e th re ere e to the ter s o e h ree e t ote o o t o re e ue s re o se he the ser es re pro e e e ues ro s es o oo s re re o se t the po t o tr s er o r s s re r s o o ersh p o the oo s or he the oo s re sh ppe to the usto er the roup rees to tr sport oo s to spe e o t o re e ue s re o se he the oo s re p sse to the usto er t the est t o po t e e ues ro s e o ser es re re o se the per o h h the ser es ere re ere Segment information he roup eter es prese ts oper t se e ts se o the or t o th t ter s pro re tor o the roup ho s the roup s h e oper t e so er Se e ts hose re e ue re ot ess th te per e t or ore o the se e ts re reporte sep r te 182 o Revenue recognition e e ue s e sure t the oo s ser es pro e ue e s ret e o ss e to pro t or oss Appendixes e to the e er resu t or ssets 183 Aeroflot Group Profile Intangible assets e t s shorter epre te he roup s t e ssets other th oo h e e te use u es pr r so t re th the use u eo e rs t e ssets re ort se us the str ht e A u re e ses or o puter so t re re p t se o the s s o the osts urre to p re the rr ou t o t e ssets s r tte o to the h her o ue to se u e p t se o puter etho o er the r use u es u re r the to use use r ue ess osts o stru t o ropert p t e u p e t re reporte epre t o s u te or er to o use u es o the ssets t ost ess u u te epre t o te the ost ess est te res u ue p r e t osses here ppropr te here pp e o er the re es o the Corporate Social Responsibility roup s propert p t Financial review e up e tr Corporate Governance e ro to Appendixes e rs s ot ress represe ts osts re te to o stru t o o propert p t e up e t u orrespo et e pe ses re t ttr ut e to the ost o o stru t o s e the usto ost o other sse or other prep r t o he rr ue o o stru t o pro ress s re u r se ru o the p r e t pro s o Gain or loss on disposal of property, plant and equipment he rr eet he use u Business Overview pro ress o stru t o pro r e out o po ssets th t re u re or the pote t Property, plant and equipment O Strategic Report or oss r s o the ou t o the sset spos o s re o se sset s eter e the roup s o so s the ere e et ee the s es pro ee s te st te e t o pro t or oss th oper t the osts Finance lease eet o s sts o e r r t e es O e e he u st o r r t s prese te ote e e se the r s s re outr ht ore e r r t e es re r r t e es here ssets re e throu h e e ses u r s o o ersh p re tr s erre to the roup the ssets re tre te s oth uss ore er h h su st t the h ee pur h se here the roup s essee e se h h tr s erre su st t the r s s roup the ssets e se re p t se propert p t e u p e t t the o the r ue o the e se ssets the prese t ue o the u e se p re r s e t to o ersh p to the e e e t o the e se t the o er o e ts E p t se osts o re u r te e or s rep rs o r r t oper te u er e e se E pe ture urre o o er s t o pro e e ts pro e ts th t re s t s e r r t o to s o st t o o rep e e t p rts re p t se he rr ou t o those p rts th t re rep e s ere o se ro the roup s o so te st te e t o pos t o u e oper t osts the roup s o so te st te e t o pro t or oss p t se osts o r r t he s or o er s t o pro e e ts pro e ts re epre te o str ht e s s to the pro e te te o the e t he or se o est tes o the r use u es Or r rep r te e osts o r r t re e pe se s urre u e oper t osts r r t te e the roup s o so te st te e t o pro t or oss epre t o o eet he roup epre tes eet ssets o e or he u er to the e o the r est te use u e or e se ter t s shorter he r r epre te sep r te o er the r respe t e est te use u es he roup s eet ssets h Arr es o r r t E es ter ors u s t es tr sport eh Other o urre t ssets p t se e seho o the r use u es e the o o use u e e e e ses o es str ht e ss ter or o r r t re es e e e e e e es pro e e ts the e se ter pt se osts th t re te to the re te eet re epre rs rs rs rs rs rs h e se p e t s o te et ee the outst t e h r es so s to h e e o st t r te o the e e outst orrespo e se t es et o uture terest e pe ses re re or e s sep r te e te e e se t es th urre t o urre t t es the roup s o so te st te e t o pos t o terest e pe ses th e se p e ts re h r e to pro t or oss o er the e se ter s us the e e t e terest etho he ssets u re u er e e ses re epre te o er the r use u e or the shorter e se ter the roup s ot re so ert th t t o t o ersh p the e o the e se ter usto s ut es e ees other t re t osts re se the tot ou t re or e o so te st te e t o pos t o he terest o po e t o e se p e ts u e roup s o so te st te e t o pro t or oss ssets the roup s osts the Non-current assets classified as held for sale o urre t ssets spos roups h h u e oth o urre t urre t ssets re ss e the o so te st te e t o pos t o s o urre t ssets he or s e the r rr ou t e re o ere pr p throu h s e tr s t o u oss o o tro o su s r ho the ssets th t e e o ths ter the report per o Assets re re ss e he o the o o o t o s re et the ssets re e or e te s e the r prese t o to the roup s e e t ppro e t te t e pro r e to o te u er the ssets re t e r ete or s e t re so e pr e the s e s e pe te th o e e r e t su e th t s t h es to the p to se e e or th t the p e th r o urre t ssets or spos roups ss e s he or s e the urre t per o s o so pos t o re ot re ss e or re prese te the o p r t e o so te st te e t o ss to t the e o the urre t per o te st te e t o pos t o to re e t the te o er the shorter A spos roup s roup o ssets urre t or o urre t to e spose o s e or other se to ether s roup e tr s t o t es re t sso te th those ssets th t e tr s erre the tr s t o oo s u e the spos roup u es oper t o th sh e er t u t to h h oo h s ee o te o usto o urre t ssets re ssets th t u e ou ts e pe te to e re o ere or o e te ore th t e e o ths ter the report per o re ss t o s re u re oth the urre t o urre t port o s o sset re re ss e s u s other p t ropert p t e up e t the te o the h eo to the uss ou e epre se upo the r e pe te use 184 2015 ANNUAL REPORT e up e t s st the to u te t the h stor US o r ost re u te t u to urre o the o p ts or s rue se o the str ht e etho o es or the se o e seho propert es o er the the e h e r te o u r su s r es ro the US o r propert p t e up e t ur t o o the e ses or use u e e or s e spos roups s ho e re e sure t the o er o the r rr or s e propert p t e u p e t re ot epre te or ort se ou t r ue ess osts to se 185 Aeroflot Group Profile t es re t sso te th the spos roup th t prese te sep r te the o so te st te e t o e tr s erre pos t o the spos tr s to re re ss e p rts t the Capitalisation of borrowing costs orro osts u terest rue ore e h e ere e other osts re t ttr ut e to usto o stru t o or pro u t o o ssets th t re ot rr e t r ue th t e ess r t e su st t e to et re or te e use or s e the u ssets re p t se s p rt o the osts o those ssets o e e e t te or p t s t o s o or ter u r he roup o s ers prep e ts or r r t s u sset th re r to h h orro osts re p t se he pt s t o st rts t pt es o po e ts su e t to rep s ou te ue orro sset the ost o re u re or Financial review re t e to Corporate Governance ou t Appendixes he pro s o s re or e he osts o re u r rep rs te e or s per or e or r r t he u er e e se re pt ort e o er the shorter o the s he u e us e per o to the e t or spe t o e e t or the re the sset or re e se ter e eo Aircraft lease security deposits Classification of financial assets or te ssets h e the o o te or es o s re e es ssets e sure t r ue throu h pro t or oss h h re re o re o to e use or s e osts o t ues up to the he roup p t ses orro re u te t the roup s te he the ssets re su st osts re te to p t e pe ture er e u ost the e hte er eo u t re ssets orro osts pt se o s other th re e es re u uote o t e those th t the roup te s to se t ssets te or ro e or s e the te o the t r et o er the e r ter t e ssets th e or eter ep e ts t e ps re rr e t t es he r the e r e ept or o prehe s e o s stru e the r ue s stru e e ts u urre terest r te opt o s ue opt o s urre terest r te r ue A er t e stru e ts re rr e s ssets he r ue s pos t e s e t e h es the r ue o er t e stru e ts re u e pro t or oss or ts su e t to spe he e ou t ru es hose r ue h es re re or e other e up e t A At e h report te the e e t re e s ts propert p t e u p e t to eter e hether there s to o p r e t o those ssets su h t o e sts the re o er e ou t o the sset s est te e e t s the h her o sset s r ue ess osts to se ts ue use he rr ou t o the sset s re u e to ts re o er e ou t A p r e t oss s re or e th oper t osts the roup s o so te st te e t o pro t or oss or the e r A p r e t oss re o se or sset pr or e rs s re erse here ppropr te there h s ee h e the est tes use to eter e the sset s ue use or r ue ess osts to se Operating leases here the roup s essee e se h h oes ot tr s er su st t the r s s re r s e t to o ersh p ro the essor to the roup the tot e se p e ts re h r e to pro t or oss or the e r o str ht e s s o er the e se ter he e se ter s the o e e per o or h h the essee h s o tr te to e se the sset to ether th urther ter s or h h the essee h s the opt o to o t ue to e se the sset th or thout urther p e t he t the ept o o the e se t s re so ert th t the essee e er se the opt o e te re t e pe ses u usto ut es or porte e se r r t re re o se th o urre t ssets t the t e o the r r t tr s er ort se us str ht e etho o er the ter o e se ree e t A ort s t o h r es re re o se th oper t osts o p e th the usto s e s t o o the uss e er t o the roup p s usto s ut es st e ts there ore usto s ut es p e t o t o s re t re o se t ort se ost he oper t e se ree e ts u e re u re e ts to per or re u r rep rs te e or s ur the e se ter A or the roup rues pro s o the ou t o s ou te e pe ses ee e to per or re u r rep rs te e or s he est te e pe ses re se o the ost re e t e t the t e o su h est to he pro s o s o the oper t e se ree e ts e o t o o the r r t e es r et ue o tures e 2015 ANNUAL REPORT th s e er p r e t o propert p se or the r use or s e terest ost s pp e to the e pe tures o the u ssets e ept to the e te t th t u s re orro e spe or the purpose o o t u sset here th s o urs tu orro osts urre ess est e t o e o the te por r est e t o those orro s re p t se 186 e e t Corporate Social Responsibility osts e sures to et the sset re s to o Business Overview A r r t e se se ur t epos ts represe t ou ts p to the essors o r r t or e th the pro s o s o oper t e se ree e ts hese se ur t epos ts re retur e to the roup t the e o the e se per o Se ur t epos ts re te to e se ree e ts re prese te sep r te the o so te st te e t o pos t o r r t e se se ur t epos ts re or e t ort se ost he the roup e rs e pe ses re te to the u e rs orro the t the the Strategic Report other ssets re u e the roup te s to ho or e te per o o t terest r tes e h e r tes or e u t pr es e e or s e h h te or e so h h u es est e t se ur t es h h the respo se to ee s or u t or h es Classification of financial liabilities t es h e the o o e sure e t te or es he or tr h h so other t es t es he or tr re rr e t r ue th h es or oss or the e r s e o e or e osts the per o h h the r se Other t ort se ost u es ue re o er t es se pro t t es re rr e Financial instruments – key measurement terms epe o the r ss to stru e ts re rr e t r ue ost or r ue s the pr e th t ou e re e e to se sset or p to tr s er t r et p rt p ts t the e sure e t te he est e e e o r ue s pr e s o e h h tr s t o s or the sset or t t e p e th su e t re ue or to o o o ss r ue o sset or t A port o o o t the r ue o et o pos t o stru e ts tr e the u t t he t e the e t t r et s e sure ort se ost s es r e eo or er tr s t o et ee t e r et A t e r et o u e to pro e pr s the pro u t o the uote pr e or the er t es or other ssets t es th t re ot tr e t e roup o ssets t es o the s s o the pr e th t ou e sset or p rt u r r s e posure or p to tr s er et short pos t o u r et s e sure e re e e to se e t or 187 Aeroflot Group Profile p rt u r r s e posure or er tr s t o et ee r et p rt p ts t the e sure e or ssets rr e t r ue o re urr ss the roup es the roup o t es o the s s o the o p s et e posure to p rt u r r et r s or r s s or to the ou terp rt or e th the roup s o u e te r s e e t or est e t str te or t o o th t ss out the roup o ssets t es to the e t t s e e e r et r s s u ur t o o the roup s e posure to p rt u r r et r s or r s s r s t es s su st t the s e u t o te h ues su h s s ou te sh o o e s or o es o s er t o o t o the estees re use to e sure r e ter r et pr or t o s ot e stru e t e sure e e re e e re t e sure e ts re th t s s pr es or t r ue re e sure e ts t uote pr es u se e e s o the uste t e se o re e t ue o ert r ue h er r h r ets or e t r t te h s s pp e ssets re t r s o p rt u r the roup pro es t perso e the ro the ssets s e th tr s t o s or stru e ts or h h s o o s ssets or Strategic Report e e e sure e ts h h re u res s t u o ser re u to s e puts ot se ter pr es o so e puts o ser o ser e e or the r et t er t e stru e ts u stru re o se t r ue A other stru e ts re t re o t o s est e e e the tr s t o pr e ere e et ee r ue tr s t o pr e h h the s e stru e t or u t o te h ue hose s ers et ee e e s o the r ue h er r h re ee e to h eo urre t the e sset or t th t s the e sure e t o the report ses ssets he the ssets re re ee e or the r hts to sh o s ro the roup h s tr sh o s ro s erre the r hts to the s err su st t rs s re the ssets e p re r so o or ssets or e tere to tr s er ree e t h e ersh p o the ssets or per o he e e t e terest etho s etho o o t terest o e or terest e pe se o er the re e t per o so s to he e o st t per o r te o terest e e t e terest r te o the rr ou t he e e t e terest r te is the r te th t e t s ou ts est te uture sh p e ts or re e pts e u uture re t osses throu h the e pe te e o the stru e t or shorter per o ppropr te to the et rr ou t o the stru e t he e e t e terest r te s ou ts sh o s o r e terest stru e ts to the e t terest repr te e ept or the pre u or s ou t h h re e ts the re t spre o er the o t r te spe e the stru e t or other r es th t re ot reset to r et r tes Su h pre u s or s ou ts re ort se o er the ho e e pe te e o the stru e t he prese t ue u to u es ees p or re e e et ee p rt es to the o tr t th t re te r p rt o the e e t e terest r te 2015 ANNUAL REPORT e ts su e t to spe he e ou t ru es re t t re or e t r ue p us tr s t o osts r ue t A or oss o t re o to so re or e there s ee e e other o ser e urre t r et tr s t o s puts u eo t ro o ser e r ets e ther A ort se ost s the ou t t h h the stru e t s re o se t t re o t o ess pr p rep e ts us or p us rue terest or ssets ess r te o re t or throu h the u to pro s o ou t or urre p r e t osses A rue terest u es ort s t o o tr s t o osts e erre t t re o to o pre u or s ou t to tur t ou t us the e e t e terest etho A rue terest o e rue terest e pe se u oth rue oupo ort se s ou t or pre u u ees e erre t or to re ot prese te sep r te re u e the rr ues o re te te s the o so te st te e t o pos t o 188 Appendixes Derecognition of financial assets and liabilities e ther tr s to osts re re e t osts th t re re t ttr ut e to the stru e t A re e t ost s o e th t ou ot h e ee urre the tr osts u e ees o ss o s p to e ts sors e es re u tr s er t es ut es pose o propert tr s er r s t o osts o osts or ter str t e or ho osts Corporate Governance t es Cost s the ou t o sh or sh e u e ts p or the r ue o the other o s er t o e to u re sset t the t e o ts usto u es tr s t o osts e sure e t t ost s o pp e to est e ts e ut stru e ts th t o ot h e uote r et pr e hose r ue ot e re e sure er t es th t re e to ust e sett e e er o su h u uote e u t stru e ts r Financial review A pur h ses s es o ssets th t re u re e er th the t e r e est she re u t o or r et o e to re u r pur h ses s es re re or e t tr e te h h s the te o h h the roup o ts to e er sset A other pur h ses re re o se he the o p roup e o es p rt to the o tr tu pro s o s o the stru e t so tr r Corporate Social Responsibility Initial recognition of financial instruments he roup ere o u t o s te h ues th re t th t s er e ro Business Overview usto ssue or spos o s to h ot t e p e r s t o tor e es se ur t es e h es ot u e e t pre u s or s ou ts s err o tro s ret e p rt thout ee or ret su st t rs s re the ou terp rt oes ot h e the pr t to pose to restr t o s o the s e r so o ersh p ut os t to se the sset o tro o er su h ssets ts e t ret to u re te th r he roup re o es t or p rt o t ro ts o so te st te e t o pos t o he o he t se t u she e he the o t o spe e the o tr t s s h r e or e e or e p res he ere e et ee the rr ou t o t or p rt o t e t u she or tr s erre to other p rt the o s er t o p u o sh ssets tr s erre or t es ssu e s e re o se pro t or oss Offsetting financial instruments s re o ssets e e or e se the sset ust e e e ut t es re o set the et ou t reporte the st te e t o pos t o o he there e r ht to o set the re o se ou ts there s te t o to e ther sett e o et s s or to sett e the t s u t eous Su h r ht o set o ust ot e o t e to uture e e t e or e e o the o o r u st es the or ourse o us ess the e e t the e e t o so e or rupt Financial instruments and hedge accounting er t es re t re o se t r ue o the te er t e o tr t s e tere to re su se ue t re e sure t the r r ue he etho o re o s the resu t or oss epe s o hether the er t e s es te s he stru e t so the ture o the te e he e he roup es tes ert er t es s he es or h h pro e ore st tr s t o sh o he e he roup o te s s e o u e ts ts he tr s u e ts t the s ts r s e ssess e t oth t o s re h h e ept o o the tr s t o the re t o sh p et ee he stru e ts he e e t o e t es str te or u ert r ous he tr s t o s he roup so t he e ept o o o o ss o hether the er t es th t re use e t e o sett h es r ues or sh o s o he e te s 189 Aeroflot Group Profile he he r ues o r ous er t e stru e ts use or he purposes re s ose er t e s ss e s o urre t sset or t he the re he e urre t sset or t he the re tur t o the he e te s ess th s te ote he s ore th o ths r ue o o ths Cash flow hedge he e e t e port o o h es the r ue o er t es th t re es te u s sh o he es s re o se other o prehe s e o e u u te he reser e e ut he or oss re t to the e e t e port o s re o se e te the o so te st te e t o pro t or oss s sep r te e eo oper t resu t o the roup A ou ts u u te e u t re re ss e to pro t or oss s pro t or oss ro t t he the he e te e ts pro t or oss or e p e he the ore st s e th t s he e t es p the ore st tr s t o th t s he e resu ts the re o to o o sset or e pe osses pre ous e erre e u t re tr s erre ro e u t u e the t e sure the sset es the per o s e o e er he e tor the s e t o the ost o he he stru e t e p res or s so or he he e o o er eets the r ter or he e ou t u u t e or oss e st e u t t th t t e re s e ut s re o se he the ore st tr s t o s ut te re o se the o so te o e st te e t he ore st tr s t o s o o er e pe te to o ur the u u t e or oss th t s reporte e ut s e te tr s erre to the o so te st te e t o pro t or oss th s osses ro t t es s sep r te e Available-for-sale investments A e or s e est e ts re rr e t r ue terest o eo e or s e e t se ur t es s u te us the e e t e terest etho re o se pro t or oss or the e r s e o e e so e or s e e ut stru e ts re re o se pro t or oss or the e r s e o e he the roups r ht to re e e p e t s est she t s pro e th t the e s e o e te A other e e e ts o h es the r ue re re o se other o prehe s e o e u t the est e t s ere o se or p re t h h t e the u u t e or oss s re ss e ro other o prehe s e o e to e o e pro t or oss or the e r p r e t osses re re o se pro t or oss or the e r he urre s resu t o th t o urre ter the t re o to o e or s e est e ts A s ue o e u t se ur t e o ts ost s tor th t t s p re he u u t the ere e et ee the usto ost the urre t r ue ess p r re o se pro t or oss s re ss e ro other o prehe s e o e to e p o re p r e t osses o e u t stru e ts e su se ue t per o the se e o e t e re te to r e t oss s re erse throu h urre o e or ore e e ts oss e e ts t or pro o e e e the r e p r e t oss e sure s e t oss o th t sset pre ous osts pro t or oss or the e r re ot re erse su se ue t s re re o se other o prehe s e r ue o e t stru e t ss e s e or s e re ses the e e t o urr ter the p r e t oss s re o se pro t or oss the t per o s pro t or oss Cash and cash equivalents sh u re rr e estr te o s per o re sh e u e ts u e sh h epos ts he t th epos ts th o tr tu tur t es o et s or ess e r t ort se ost us the e e t e terest etho s short ter h h terest o e sh u est e ts sh e u e ts es re e u e ro sh sh e u e ts or the purposes o the o so te st te e t o sh es restr te ro e e h e or use to sett e t or t e st t e e o ths ter the report u e other o urre t ssets the roup s o so te st te e t o pos t o 2015 ANNUAL REPORT Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes Loans and receivables o t ost p s re e es re o er t e ssets th e or eter e r et o s re e es re u re o se t r ue us the e e t e terest r te etho ou t u ou ts re e e r e t osses re u e other oper t osts the roup s o so ep e ts th t re ot uote re su se ue t e sure t ort se es re ssesse u te st te e t o pro t or oss Impairment of financial assets carried at amortised cost p r e o urre est te tors th o re te t osses re re o se pro t or oss he urre s resu t o o e or ore e e ts oss e e ts th t ter the t re o t o o the sset h h h e p t o the ou t or t o the uture sh o s o the sset or roup o ssets th t e re est te he pr r t the roup o s ers eter hether sset s p re re ts o er ue st tus re s t o ter p r e t osses re s re o se throu h o e prese t ue o e pe te sh o s h h e u e uture re t or e e t e terest r te o the sset he u t o o the o ter se sset re e ts the sh o s th t resu t o ter hether or ot ore osure s pro e ou t to r te o the sset s rr ou t to the osses th t h e ot ee urre s ou te t the prese t ue o the est te uture sh o s o ro ore osure ess osts or o t se the su se ue t per o the ou t o the p r e t oss e re ses the e re se e re te o e t e to e e t o urr ter the p r e t s re o se su h s pro e e t the e tor s re t r t the pre ous re o se p r e t oss s re erse ust the o e ou t throu h pro t or oss or the e r U o e t e ssets re r tte o re o er the sset h e ee o p ete pre ous r tte o re re te to st the re te p r e t oss pro s o ter the e ess r pro e ures to the ou t o the oss h s ee eter e Su se ue t re o er es o ou ts p r e t oss ou t th the pro t or oss or the e r the ter s o p re sset he t ort se ost re re e ot te or other se o e e use o u t es o the ou terp rt p r e t s e sure us the or e e t e terest r te e ore the o to o ter s he re e ot te sset s the ere o se e sset s re o se t ts r ue o the r s s re r s o the sset su st t h e h s s or e e e su st t ere e et ee the prese t ues o the or sh o s the e e pe te sh o s Prepayments these o so te st te e ts prep e ts re rr e t ost ess pro s o or p r e t A prep e t s ss e s o urre t he the oo s or ser es re t to the prep e t re e pe te to e o t e ter o e e r or he the prep e t re tes to sset h h tse e ss e s o urre t upo t re o to rep e ts to u re ssets re u e to the rr ou t o the sset o e the roup h s o t e o tro o the sset t s pro e th t uture e o o e e ts sso te th the sset o to the roup Other prep e ts re r tte o to pro t or oss he the ser es re t to the prep e ts re re e e there s t o th t the ssets oo s or ser es re t to prep e t ot e re e e the rr ue o the prep e t s r tte o or orrespo p r e t oss s re o se the roup s o so te st te e t o pro t or oss or the e r Trade and other payables r ep ost us es re rue he the ou terp rt per or s ts o the e e t e terest etho to su er the o tr t re rr e t ort se Loans and borrowings o s terest 190 Strategic Report orro etho s re t re o se t r ue su se ue t e sure t ort se ost us the e e t e 191 Aeroflot Group Profile Short ter o s orro s o pr se • terest e r o s orro s th ter shorter th • urre t port o o o ter o s orro s o ter o s orro s u e t es th the tur t e ee o e t es h e ee pro e or the o so te e s t e re u t o s e te or su st t e e te o pr ses urre t e erre t s re o se the shou e re or e th other o prehe s e o e or re o se th other o prehe s e o e or re t o e e r ue t ost or et re s e ue h he er s o er he he roup rues pro s o or the u ou t o o so ete ts oper t o s ue e t A re te to s es o oo s or pro s o o ser es s re or e s t to the t uthor t es o ru s s s o est hts e er re su e t to A t e ore u ter t o hts re su e t to A t put A o e o est supp ers s e s A p respe t o porte e se r r t sp re p rts e re o ere su e t to ert restr t o s st output A he re o er o put A s t p e e up to s o ths so et es o er ue to o pu sor t u t re u re e ts other str t e tters put A e or re o er s t the te o the o so te st te e t o pos t o s prese te et o the output A t e o er e put A th t s ot e or re o er the urre t per o s re or e the o so te st te e t o pos t o s A re e e A re e e th t s ot e pe te to e re o ere th the t e e o ths ro the report te s ss e s o urre t sset here pro s o h s ee e or u o e t e re e es the e t e pe se s re or e t the ross ou t o the ou t re e e u A Frequent flyer programme S e the roup oper tes re ue t er pro r e re erre to s Aero ot o us Su e t to the pro r e s ter s o t o s the es e r e e t t e e ers to u er o e e ts su h s ree hts ht ss up r es re ee es or spe r s ro pro r e p rt ers or e th usto er o t ro r es u u te ut s et u use o us es re e erre us the e erre re e ue etho to the e te t th t the re e to e use he r ue o es u u te o the roups o hts s re o se u er urre t o urre t e erre re e ue re te to re ue t er pro r e ote th urre t o urre t t es respe t e the roups o so te st te e t o pos t o he r ue o es u u te Aero ot o us p rt p ts or us ser es pro e the p rt ers o the pro r e s e s the r ue o pro o es s re o se s other urre t o urre t t es re te to re ue t er pro r e otes ou ts p e rue t es other o urre t t es respe t e the roups o so te st te e t o pos t o e e ue s re o se upo the pro s o o ser es to Aero ot o us e ers Employee benefits es s r es o tr ut o s to the uss e er t o st te pe s o e e o uses o o et r e e ts su h s he th ser es ser es re re ere the e p o ees o the roup so et re sur rue e u s p the e r u e e h h the sso s te Financial review Corporate Governance Appendixes ro s o s or t es re re o se o the roup h s prese t o to e or o stru t e o p st e e t t s pro e e ore e th ot th t out o o resour es e o e o o e e re u re to sett e the o to re e est te e e o the ou t o the o to ro re e e t e h report te uste to re e t the urre t est est te ote here the e e t o ue o o e ss t the ou t o pro s o s st te t the prese t ue o the e pe tures re u re the o to st te e ts or e th e s t o us t r tes t the e o the report per o o e t e pe se e e t o so te st te e t o pro t or oss or the e r u ess t re t e u t s e t re tes to tr s t o s h h re so e ut th s or other per o urre t t s the ou t e pe te to e p to or re o ere ro u et urre t pr or per o s e pro ts or osses re se o est tes uthor se pr or to re e tt retur s Other t e pe ses e ept ro oper t osts the roup s o so te st te e t o pro t or oss respe t o t e pro ts or osses or the the o so te st te e ts re the o et re re or e th other e erre o e t s pro e us the e sheet t etho or t osses rr e or r te por r ere es r s et ee the t ses o ssets t es the r rr ou ts or o so te report purposes or e th the t re o t o e e pt o e erre t es re ot re or e or te por r ere es r s o t re o to o sset or t tr s t o other th us ess o to the tr s t o he t re or e e ts e ther ou t or t e pro t e erre t t es re ot re or e or te por r ere es o t re o t o o oo su se ue t or oo h h s ot e u t e or t purposes e erre t ssets t es re e sure tt r tes e te or su st t e e te t the e o the report per o h h re e pe te to pp to the per o he the te por r ere es re erse or the t osses rr e or r e ut se e erre t ssets or e u t e te por r t s pro e th t uture t e pro t e ere es e t osses rr e or r st h h the e u t o s e erre o et ssets t es re o set he there s e st urre t t t es he the e erre o e t es ssets s et to uthor t o e ther the s et e e t t or ere t t the es o et s s e erre t ssets t es re ette o re re or e o e ut se to the e te t th t e or e e r ht to o set urre t t ssets t es re te to o e t es e e the e e t t es here there s te t o to sett e th the u o p es o the roup he roup o tro s the re ers o te por r ere es re t to t es h r e eo e s ro su s s upo the r spos he roup oes ot re o se e erre t t es o su h te por r ere es e e te t th t e e t e pe ts the te por r ere es to re erse the oresee e uture r es or o ept to the Uncertain income tax positions he re or e o t other roup s u ert t pos t o s re re ssesse e e t t the e o e h e or o e t pos t o s th t re eter e e e t s ore e th e e the pos t o s ere to e h e e the t uthor t es he ssess e s th t h e ee e te or su st t e e te the e o the report ru s o su h ssues t es or pe t es terest t es other th o e e t s est est te o the e pe ture re u re to sett e the o t o s t the e report per o t es re ot to resu t to t es t s se o the terpret t o per o o ourt or e t re re o se se o o the report per o Pensions Provisions for liabilities 2015 ANNUAL REPORT Corporate Social Responsibility Income tax Value added taxes 192 Business Overview o e e r Expendable spare parts and inventories e tor es u r r t e pe e sp re p rts re osts re eter e o the rst rst out O ss e tor es h h the roup oes ot p to o t ue us Strategic Report s resu t e ts s o s re the t e to sett e he roup es ert p e ts to e p o ees o ret re e t hese o t o s represe t o t o s u er e e e e t pe s o p or su h p s the pe s o ou t osts re ssesse us the pro e te u t re t etho U er th s etho the ost o pro pe s o s s h r e to the o so te st te e t o pro t or oss or er to spre the re u r ost o er the ser e es o e p o ees A tu r s osses re re o se other o prehe s e o e e te he pe s o t or o ret re e p o ees s u te se o u u pe s o p e t o ot u e re ses to e e e e t the uture here su h post e p o e t e p o ee e e ts ue ore th t e e o ths ter the report te the re s ou te us s ou t r te eter e re ere e to the o er e t o e s t the report te 193 Aeroflot Group Profile he roup so p o tr ut o s s o tr ut o s so e to the s urre rt p tes e e o tr ut o p u er h h the roup h s o tte to to per e t e o the o tr ut o e e p o ees hoos to p rt p te the p e the roup o e e o tr ut o p s re h r e to e pe ses he urre o tr ut o s re o er e t e so u t the st tutor r tes or e ur the e r Su h o tr ut o s re e pe se Share capital Or r sh res re ss e s e u t re e t osts re t ttr ut e to the ssue o e sh res or opt o s re sho e ut s e u to et o t ro the pro ee s A e ess o the r ue o o s er t o re e e o er the p r ue o sh res ssue s re or e s sh re pre u e ut Share-based compensation he t t e to uture e u t o pe s t o s sh res or sh re opt o s to e p o ees or the pro e ser es s e sure r ue o these stru e ts t the te o the tr s er s re o se s e p o ee e pe se th orrespo re se e u t o er the per o th t the e p o ees u o to e o e e t t e to these r s he ou t re o se s e pe se s uste to re r et est o t o s re e pe te to e et su h the u er o r s th t eet the re te ser e o re s t t est tes s re o se pro t e t the u er o r s or h h the re te ser e o th t the ou t u t te re o se s e pe se s se o o r et per or e o t o s t the est te he e e t t or oss th orrespo ust e t to e u t Ser es u e p o ee ser es re e e e h e or sh sett e sh re se p e ts re re o se ue o the t urre re e pe se he o su e or p t se s ssets h h re epre te or he t s re e sure t e h e sheet te to ts r ue th h es re o se e te oss t the r ort se pro t or stru e ts the o s er t o p u ro e u t ttr ut e to the o p s o ers p s sh res h h re he s tre sur sto or roup s e u t he s e or re ssue o su h sh res oes ot p t et pro t or the urre t e r s re o se s h e the sh reho ers e u t o the roup here su h sh res re su se ue t so or re ssue o s er t o re e e et o re t ttr ut e re e t tr s t o osts the re te o e t e e ts s u e e u t ttr ut e to the o p s sh reho ers e str ut o s p e ts the o p re re or e et o the e ro e ut the per o h h the re e re ppro e the Earnings/loss per share E r s per sh re re eter e the pro t or oss ttr ut e to the o p s sh reho ers the e hte er e u er o p rt p t sh res outst ur the report e r he u to o ute e r s per sh re u es sh res p e to e use the opt o pro r e he the er e r et pr e o or r sh res or the per o e ee s the e er se pr e o the opt o s 194 2015 ANNUAL REPORT Financial review Corporate Governance Appendixes POLICIES he roup es est tes ssu pt o s th t e t the ou ts re o se the o so te st te e ts the rr ou ts o ssets t es th the e t e r Est tes u e e ts re o t u e u te re se o e e t s e per e e other tors u e pe t t o s o uture e e ts th t re e e e to e re so e u er the r u st es e e t so es ert u e e ts p rt ro those o est to s the pro ess o pp the ou t po es u e e ts th t h e the ost s t e e t o the ou ts re o se the o so te st te e ts est tes th t use s t ust e t to the rr ou t o ssets t es th the e t e r u e Useful lives and residual value of property, plant and equipment he ssess e t o the use u es o propert p t e up e t the r res u ue re tters o e e t u e e t se o the use o s r ssets pr or per o s o eter e the use u es res u ue o propert p t e up e t e e t o s ers the o o tors ture o the e pe te use est te te h o so es e e ph s e rA h e e h o the o e o t o s or est tes re u re the ust e t o uture epre t o e pe ses Value of tickets which were sold, but will not be used S es represe t the ue o t ets th t h e ee ssue ut h h e er e use re re o se s tr re e ue t the report te se o s s o h stor o e ro u use t ets he ssess e t o the pro t th t the t ets ot e use s tter o e e t u e e t A h e these est tes re u re the ust e t to the re e ue ou t the o so te st te e t o pro t or oss ote to the u e r e tr re e ue the o so te st te e t o pos t o At the report te the roup est tes re o ses the t pert to r es e r e Aero ot o us pro r e ote e ers he est te h s ee e se o the st t st or to e to the roup re e ts the e pe te r e ut s t o p tter ter the report te u t p e the r ssesse r ue he ssess e t o the r ue o o us e s e s the e e t s e pe t t o s re r the ou t o es to e use Aero ot o us e ers re tter o e e t u e e t A h e these est tes re u re the ust e t o e erre re e ue other urre t o urre t t es re te to re ue t er pro r e the o so te st te e t o pos t o ote ust e t to re e ue the o so te st te e t o pro t or oss ote Compliance with tax legislation o e the re e t e u te Sh reho ers eet Corporate Social Responsibility 3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING ACCOUNTING o p s re te to tre sur sh res Dividends e s re re or e s sh reho ers the e er Business Overview Frequent flyer programme Treasury shares purchased here the o p or ts su s r es pur h se the o p se ut re t ttr ut e re e t osts et o o e t es s e u te u t the e u t stru e ts re e e re ssue or spose o he o eo to the o p s su s r es re re e te s re u t o o the Strategic Report e th t e s t o p rt u r the uss e er t o s su e t to s e rout e h e e the t uthor t es he e e t re or s pro s o to t p e ts re te pe t es h h ep e the roup s t tt uthor t es ote t e ree o terpret t o respe t o ts est est te o p e s h e e Classification of a lease agreement as operating and finance lease e e t pp es pro ess o u e e t th re r to the e e se ree e ts or er to eter e hether s re tr s erre to the roup or e th the ree e t est tes re u re ere t ppro h to r r t ou t ss to o r r t e se ree e ts s oper t tr s s re r s re te to the o ersh p o sset h hrs s re r s re s t A h e these 195 Aeroflot Group Profile Estimated impairment of goodwill he roup tests oo eter e se o or ue Business Overview IFRS 14, Regulatory deferral accounts ssue p r e t t e st u he re o er e ou t o e h sh e er t use u t o s hese u t o s re u re the use o est tes s urther et u t e s ote Deferred tax asset recognition he re o se e s re or e e te t th t re s th t re pro e resu ts there ter r u st es Strategic Report Corporate Social Responsibility u r e e t e or Financial review u Corporate Governance per o s e o or Accounting for Acquisitions of Interests in Joint Operations - Amendments to IFRS 11 ssue o per o s e o or ter u r Appendixes ter u r e e t e or the Clarification of Acceptable Methods of Depreciation and Amortisation - Amendments to IAS 16 and IAS 38 ssue o e e t e or the per o s e o or ter u r erre t sset represe ts o e t es re o er e throu h uture e u t o s ro o e t e pe se the o so te st te e t o pos t o e erre o e t ssets re re o se to the t o o the re te t e e t s pro e he uture t e pro ts the ou t o t e e ts the uture re se o the e u ter us ess p prep re e e t e tr po te he us ess p s se o e e t e pe t t o s th t re e e e to e re so e u er the 4. ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS Equity Method in Separate Financial Statements - Amendments to IAS 27 ssue o per o s e u r Au ust e e t e or u Sale or Contribution of Assets between an Investor and its Associate or Joint Venture - Amendments to IFRS 10 and IAS 28 ssue o Septe er e e t e or u per o s e o or ter u r Annual Improvements to IFRSs 2014 ssue o u r Septe Disclosure Initiative Amendments to IAS 1 ssue e e er e e t e or u per o s e o or ter New standards and interpretations effective from 1 January 2015 he o o o the roup e e st r s e e e e t e or the roup ro Amendments to IAS 19 – “Defined benefit plans: E p o ee o tr ut o s per o s e u u r ut ssue o e ot h e er ter p e e t e or e e er e e t e or u per o s e o or ter u Annual Improvements to IFRSs 2013 ssue e e er e e t e or u per o s e o or ter u New Accounting Pronouncements st or r s ter terpret t o s h e ee ssue th t re h h the roup h s ot e r opte IFRS 9 “Financial Instruments: ss to e sure e t o or ter u r he roup s urre t ssess the p u r t o the e e e t e or st r o ts u or the st st e e t e or r o ts per o s e st te e ts he o o 196 other e pro ou 2015 ANNUAL REPORT u r t o the e e ts re ot e pe te to h e e per o s e e e t e or r o ts e e t e or e t o ts ter u o or Recognition of Deferred Tax Assets for Unrealised Losses - Amendments to IAS 12 ssue per o s e o or ter u r he roup s urre t ssess the p st te e ts Disclosure Initiative - Amendments to IAS 7 ssue o u r he roup s urre t ssess the p u per o s o or ter u r e e U ess other o so te t er se es r e o e the e st te e ts o or ter st r s terpret t o s re ot e pe te to e ts the roups 5. TRAFFIC REVENUE 2015 2014 343,428 253,613 Cargo flights 9,631 8,718 Charter passenger flights 6,146 15,023 359,205 277,354 Total traffic revenue 6. OTHER REVENUE e e u p t o the e IFRS 15 “Revenue from contracts with customers” ssue o u r he roup s urre t ssess the p t o the e IFRS 16 “Leases” ssue urre t ssess the tor u Investment Entities: Applying the Consolidation Exception Amendment to IFRS 10, IFRS 12 and IAS 28 ssue e e t e or u per o s o or ter u r Scheduled passenger flights e e e t e or u Annual Improvements to IFRSs 2012 ssue ert u r er t p u per o s e st te e ts per o s e st te e ts ter u r t o the o or u r he ter roup s e e t e or e ts o ts e u 2015 2014 Airline agreements revenue 31,596 21,605 Revenue from partners under frequent flyer programme 10,275 7,685 Refuelling services 2,535 2,815 Catering services on-board 1,434 1,118 Sales of duty free goods 1,162 604 Ground handling 1,118 1,000 Hotel revenue 463 447 Other revenue 7,385 7,143 55,968 42,417 Total other revenue u per o s e st te e ts t o the roup he o or ter opte 197 Aeroflot Group Profile 7. OPERATING COSTS LESS STAFF COSTS AND DEPRECIATION AND AMORTISATION Aircraft servicing and ground handling Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 9. OTHER OPERATING INCOME AND EXPENSES, NET 2015 2014 63,408 51,965 2015 2014 Recovery of VAT (Note 14) 8,021 285 4,658 - 614 307 Operating lease expenses 44,415 23,834 Reimbursement of fuel excise tax Aircraft maintenance 32,042 19,224 Fines and penalties received from suppliers Sales and marketing expenses 13,568 11,415 Insurance compensation received 513 61 Communication expenses 12,890 7,784 Gain on accounts payable write-off 164 384 Administration and general expenses 12,516 10,791 Charge of impairment provision for doubtful accounts receivable (Note 14) (6,106) (3,103) Passenger services 11,778 9,105 Accrual of provision for Group liabilities (Note 26) (4,264) (1,271) Food and beverages for catering services 7,766 5,980 (Loss)/gain on fixed assets disposal and impairment on fixed assets (672) 1,872 Insurance expenses 1,941 1,358 Loss on accounts receivable write-off (589) (33) Custom duties 1,290 1,435 Other expenses and income, net (176) (3,394) 599 362 Write-off of VAT (90) - 2,073 (4,892) 2015 2014 Cost of duty free goods sold Other expenses Operating costs less aircraft fuel, staff costs and depreciation and amortisation Aircraft fuel Total operating costs less staff costs and depreciation and amortisation 7,619 8,875 209,832 152,128 94,382 87,199 304,214 239,327 8. STAFF COSTS Wages and salaries 2015 2014 44,001 42,379 8,829 7,980 Social security costs 2,789 1,789 55,619 52,148 e s o osts u e o pu sor p e ts to the e s o u o the o tr ut o s to o o er e t pe s o u u er e e o tr ut o pe s o p u er h h the roup to pe s o o tr ut o s s e per e t e o the tr s ers e perso e p o ees p rt p t the pro r e • re se the et prese t ue o the uture e e ts h h the roup e pe ts to p to ts e p o ees upo ret re e t u er e e e e t pe s o p ue to ser e ost • • Payments to the Pension Fund of the RF Defined contribution pension plan Defined benefit pension plan Total pension costs 10. FINANCE INCOME AND COSTS Finance income: Pension costs Total staff costs Total other operating income and (expenses), net es the the r Gain on change in fair value of derivative instruments not subject to hedge accounting (Note 23) 11,885 - 3,723 958 Realised gain on derivative financial instruments (Note 23) - 1,058 Gain on disposal of investments - 1 203 454 15,811 2,471 2015 2014 (19,803) (3,871) Interest income on deposits and security deposits Other finance income Total finance income Finance costs: Realised loss on derivative financial instruments (Note 23) Loss on sale and impairment of investments and loans issued (Note 16) (9,159) - Interest expense (7,737) (4,934) Foreign exchange loss 2015 2014 8,843 7,904 - 37 (14) 39 8,829 7,980 Loss on change in fair value of derivative financial instruments (Note 23) Other finance costs Total finance costs (849) (9,720) - (9,869) (167) (5) (37,715) (28,399) 2015 2014 Hedging result: Realised loss on hedging derivative instruments (Note 23) Ineffective portion of fuel hedging (Note 23) Effect of revenue hedging with liabilities in foreign currency (Note 27) Total loss on hedging 198 2015 ANNUAL REPORT (18,654) - 1,187 (1,187) (6,279) (536) (23,746) (1,723) 199 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 11. INCOME TAX Current income tax charge Deferred income tax expense/(benefit) Total income tax e o t o o the o et est te se o the pp et r te to the o et Loss before income tax Tax rate applicable in accordance with Russian legislation 2015 2014 3,951 6,559 983 (5,765) 4,934 794 s prese te Unrecognised current year tax losses Recognition of previously unrecognised tax losses Deferred income tax, recognized as part of other comprehensive income Total income tax ur e the roup re se r te o the ts est ou t o tes re te to the poss U o t o us eo e erre t osses rr e or r hese t osses rr e 915 915 1,508 1,552 490 54 - 31 December 2023 72 96 - (201) - 31 December 2024 (1,644) (219) Total tax losses carried forward (50) (147) (4,934) (794) ssets o S Ore ur r es 31 December 2015 Movements for the year 31 December 2014 Movements for the year 31 December 2013 73 (944) 1,017 560 457 16,138 6,205 9,933 8,700 1,233 Accounts payable 4,012 1,803 2,209 745 1,464 960 (5,157) 6,117 5,607 510 2015 ANNUAL REPORT t - 31 December 2021 Property, plant and equipment and finance lease liabilities 200 respe t o u use - 31 December 2022 31 Deferred tax liabilities after tax set off ssets (477) 44 Tax set off t (3,811) (6) Deferred tax liabilities before tax set off e erre (587) (177) Accounts payable se (5,245) 25 Accounts receivable he roup h s u re o or r e p re s o o 737 (133) Long-term financial investments 5,765 1,790 176 Customs duties related to the imported aircraft under operating leases (983) 3,270 716 Property, plant and equipment Deferred income tax (expense)/benefit for the year 312 201 Deferred tax assets after tax set off (12,115) 20% 583 Tax set off (4,038) (16,352) Accounts receivable Deferred tax assets before tax set off Less deferred tax recognised directly in equity 31 December 2013 20% Long-term financial investments Derivative financial instruments 17,880 (1,560) Tax effect of temporary differences: Tax losses carried forward Movements for the year 2014 Write-off of deferred tax assets Prior years income tax adjustments 31 December 2014 3,055 eo Tax effect of items which are not deductible or assessable for taxation purposes: Non-deductible expenses Movements for the year 2015 Theoretical income tax expense at tax rate in accordance with Russian legislation Non-taxable income 31 December 2015 Movements for the year, net 21,967 2,799 19,168 15,429 3,739 (335) 293 (628) 936 (1,565) 21,632 3,092 18,540 16,365 2,174 (117) (25) (92) 2,317 (2,409) (335) 126 (461) 140 (601) (10) 5 (15) - (15) (1) 163 (164) (3) (161) (42) (13) (29) (3) (26) (505) 256 (761) 2,451 (3,212) 335 (293) 628 (936) 1,565 (170) (37) (133) 1,515 (1,647) 31 December 2015 31 December 2014 Tax losses carried forward expiring by the end of: - 31 December 2018 631 1,989 - 31 December 2019 3,909 3,909 e erre t sset respe t o sh o he o h s ee re o se these o so e te ou t 16 160 7,051 8,621 pp e the roup o U o st te e ts s p rt o other o prehe s e e erre t t re t o to te por r ere es o U o U su s r es o the roup h s ot ee re o se these o so te o tro the t o re ers o the te por r ere e re ers s ot e pe te U o e o re t to est e ts st te e ts s the roup s e to the oresee e uture e e t e e es th t the e erre t ssets o U o s t e e o e erre t t es o U o s t e e er re re o er e ter ore th t e e o ths ter the e o the report per o er e e e e er er U U o 12. CASH AND CASH EQUIVALENTS 31 December 2015 31 December 2014 17,205 3,431 Cash on hand and bank accounts denominated in roubles 8,517 13,211 Bank accounts denominated in US Dollars 2,167 7,626 Bank accounts denominated in other currencies Bank deposits denominated in roubles with maturity of less than 90 days 1,793 1,350 Bank accounts denominated in Euro 449 778 Cash in transit 562 151 30,693 26,547 Total cash and cash equivalents he roup s e posure to terest r te r s se s t t roup s u s re he th h h re e st te o tro e t hr t e s t e e er s t e e th o ter re t r t t hr t e r t e s s or ssets re s ose ote ost o the uss S S er th o ter re t r t er roup s u s ere ho t o s S S er S A th o ter re t r t or to S As t e e er the roup h restr te sh o U o th other o urre t ssets the roup s o so te st te e t o e e er pos t o U o re or e 201 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 13. AIRCRAFT LEASE SECURITY DEPOSITS A se ur t epos t s he th the essor to se ure the essee s u e t o ts o to s u oo th he se ur t epos t s tr s erre to the essor st e ts or s e st e usu e u to three o th e se p e ts he essee h s the r ht to rep e the se ur t th etter o re t he se ur t epos t e o set st the st e se p e t or p u e to o to s the essee he se ur t epos t s retur e su se ue t to the e se e t o or retur o the r r t e te ter the te o e se ter to u o t o s he se ur t epos ts u er r r t e se ree e ts re re or e t ort se ost e ro to p ro to p o t e ss t he se ur t epos t s epos t u or p rt e t there s o ree e t s ter to e t the essee o ts us er e r et Aircraft lease security deposits 1 January 2014 re se o or A re o er e s t e e er et ee o p es o the roup o s U sso te o As t e e er the roup re o se p r e t pro s o or p sse ers tr sport t o re ue ser es r r t ser o p r e t pro s o th re o to o A o o e sh r or ou ts re e rou h o e ro U OS A ou ts re e e prep e ts u e prep e ts or usto o r r t to e e ere the report te o e e ts o the rep e ts or r r t e te re ue to the ppro h s e s the re u o prep e ts re te to the e er o r r t the urre t per o r s ero A r o e e es er th o ths r r t e er ter tes 1,493 Payment of security deposits 304 Amortisation charge for the year 127 Return of security deposits during the year (372) Foreign exchange difference 935 Deposit write-off (56) 31 December 2014 2,431 Payment of security deposits 1,995 Amortisation charge for the year 346 Return of security deposits during the year (696) Foreign exchange difference e erre usto s ut es o U o so e e er e e er U o re te to the urre t port o o p usto s ut es re te to porte r r t u er oper t e ses hese usto s ut es re re o se th oper t osts the roup s o so te st te e t o pro t or oss o er the ter o the oper t e se he o urre t port o o the e erre usto s ut es s s ose ote re e As t prep e e e ts he o e e ts es re se er urre e e es er ote su e t p r e t pro s o s e st ou ts re e (216) Reclassification to assets held for sale p r e t pro s o or ou ts re e e prep e ts re s o o s (43) 31 December 2015 Impairment provision 4,790 1 January 2014 Current portion of security deposits Non-current portion of security deposits Total aircraft lease security deposits sso r r t e se se ur t epos ts the r re t u t s prese te International lease companies Russian lease companies Total aircraft lease security deposits 31 December 2015 31 December 2014 2,658 321 2,132 2,110 4,790 2,431 eo 31 December 2015 31 December 2014 4,766 2,408 24 23 4,790 2,431 14. ACCOUNTS RECEIVABLE AND PREPAYMENTS 31 December 2014 Trade accounts receivable 34,275 29,683 Other financial receivables 8,056 5,119 Less: impairment provision (10,609) (4,532) Total financial receivables 31,722 30,270 Prepayments to suppliers 8,784 9,284 VAT and other taxes recoverable 17,225 10,959 Prepayments for aircraft 16,734 4,498 705 842 Deferred customs duties related to the imported aircraft under operating leases, current portion Other receivables 202 2015 ANNUAL REPORT 2,440 Increase in impairment provision 3,550 Provision use (1,011) Release of provision (447) 31 December 2014 4,532 Increase in impairment provision 7,716 Provision use (589) Release of provision (1,022) Disposal of the subsidiaries (28) 31 December 2015 re e 10,609 es re se re t u t ote 15. EXPENDABLE SPARE PARTS AND INVENTORIES 31 December 2015 Accounts receivable and prepayments e 973 Deposit write-off A oper t o s 1,147 916 76,317 56,769 Expendable spare parts Fuel 31 December 2015 31 December 2014 5,757 4,349 341 714 Other inventories 2,301 2,129 Total expendable spare parts and inventories, gross 8,399 7,192 Less: impairment provision for obsolete expendable spare parts and inventories (952) (676) Total expendable spare parts and inventories 7,447 6,516 203 Aeroflot Group Profile 16. FINANCIAL INVESTMENTS 31 December 2015 Available-for-sale securities 31 December 2014 6,063 6,062 - 15 56 39 6,119 6,116 (1) (1) 6,118 6,115 Mutual investment funds SITA Investment Certificates Total available-for-sale investments (before impairment provision) Less: provision for impairment of long-term financial investments Total long-term financial investments A e or s e se ur t es re represe te the t o p e e ser o r r t p sse ers h t o ser es to e t t es oper t Shere et e o rport represe te the e er A e e e t s u e to e sure pu she ts ost re e t As t e e er the est ost o U o e e or St te ropert ue o the roup s r o o uss e t re e e to s o er est e t ore S r AS es st te re te pro o o the e t t s sh res ote the r ue o the roup s est e ts S AS re s th s e t t h s ot or t o ts sh res re ot uote re e t tr e pr es re ot pu ess e e ts re re o se the o so te st te e t o pos t o t the r t er U o 31 December 2015 31 December 2014 Corporate shares and bonds - 30 Total investments held for trading (before impairment provision) - 30 Investments held for trading: Other short-term financial investments: Loans issued and promissory notes of third parties 9,335 167 Deposits placed in banks for more than 90 days 5,917 960 5 5 15,257 1,132 (9,340) (201) 5,917 961 Other short-term investments Total other short-term financial investments (before impairment provision) Less: provision for impairment of short-term financial investments Total short-term financial investments re se to O S r p r e t pro s o s ero A r es s ue to ru o pro s o or o s ssue the roup e e er As t e e the o o er o respe t e p e to e er r r t Corporate Social Responsibility Financial review Corporate Governance Appendixes e e er o urre t port o o prep e ts or r r t ere U h eo o urre t port o o prep e ts s ue to ppro h the o tr o urre t prep e ts to supp ers e e er o urre t prep Aircraft type Not determined Boeing B787 20 Not determined Airbus А350 22 Not determined Boeing В777 1 2017 Not determined Airbus A320 21 Not determined Airbus A321 12 rep th e ts u e ep 31 December 2015 Expected lease type Number of aircraft, units e tu e ts or the o per o usto o 31 December 2014 Expected delivery date e ts e to pur h se r r t e pe te to ou ts re e e prep e ts ote Number of aircraft, units Expected delivery date 2017-2019 22 2016-2019 2018-2023 22 2018-2023 3 2016 2017-2018 30 2016-2018 2017-2018 19 2016-2018 e ere th o ths ter the report te re re or e 19. PROPERTY, PL ANT AND EQUIPMENT Owned aircraft and engines Leased aircraft and engines Land and buildings Transport, equipment and other Construction in progress Total 1 January 2014 6,414 94,597 11,088 14,098 1,862 128,059 Additions 1,358 33,672 249 2,624 1,027 38,930 - 1,473 - - 172 1,645 Disposals (902) (3,218) (16) (661) (7) (4,804) Transfers 60 200 397 878 (1,535) - 31 December 2014 6,930 126,724 11,718 16,939 1,519 163,830 Additions (i) 1,588 - 78 3,895 3,389 8,950 - 991 - - 816 1,807 (4,075) (477) (1,422) (977) 4 (6,947) (33) (20,601) - (3) - (20,637) Cost Capitalised expenditures Capitalised expenditures Disposals (ii) Transfers 31 December 2015 84 140 71 562 (857) - 4,494 106,777 10,445 20,416 4,871 147,003 (4,629) (23,080) (4,237) (7,322) (14) (39,282) (382) (8,851) (396) (1,711) - (11,340) Accumulated depreciation 31 December 2015 Deferred customs duties related to the imported aircraft under operating leases, non-current portion As t U o e Transfers to assets held for sale (note 20) 17. OTHER NON - CURRENT ASSETS VAT recoverable on acquisition of aircraft Business Overview 18. PREPAYMENTS FOR AIRCRAFT Available-for-sale investments: he Strategic Report 31 December 2014 1,119 2,083 - 328 Other non-current assets 1,643 1,348 Total other non-current assets 2,762 3,759 1 January 2014 Charge for the year (Accrual)/release of impairment provision 17 - - 8 (59) (34) 884 1,462 6 518 - 2,870 31 December 2014 (4,110) (30,469) (4,627) (8,507) (73) (47,786) Charge for the year (614) (9,259) (406) (2,132) - (12,411) 131 - (567) 36 - (400) 3,666 477 842 768 - 5,753 18 12,317 - - - 12,335 (909) (26,934) (4,758) (9,835) (73) (42,509) 31 December 2014 2,820 96,255 7,091 8,432 1,446 116,044 31 December 2015 3,585 79,843 5,687 10,581 4,798 104,494 Disposals (Accrual)/release of impairment provision Disposals (ii) Transfers to assets held for sale (note 20) 31 December 2015 Carrying amount 204 2015 ANNUAL REPORT 205 Aeroflot Group Profile ur to s ur spos s re te to the pur h se o re te to the spos o r r t o e e r r t o u er pre oper t S Aero ot th te rr U o e e osts or ore e er U As t propert ere p e o e e er U o ths ou te to U h e oss or the per o s u e to th r the ost o u epre o p p te th the tot re te p rt es s se ur t te propert p t U o respe t e pt rr ue o U or the roup s o s e up e t s o orro U o s t o r te o p s e e er ote e e er o 20. ASSETS CL ASSIFIED AS HELD FOR SALE Corporate Governance Appendixes Software Licences Investments in software and R&D Trademark and client base Other Total 2,607 134 1,048 1,686 2 5,477 296 - 157 - - 453 1 January 2014 Additions Disposals (637) - (21) - - (658) 31 December 2014 2,266 134 1,184 1,686 2 5,272 Additions 785 - 49 - 37 871 Disposals (25) - (32) - - (57) 3,026 134 1,201 1,686 39 6,086 (1,431) (90) - (605) (1) (2,127) (553) - - (243) - (796) 412 1 - - - 413 31 December 2014 (1,572) (89) - (848) (1) (2,510) Charge for the year (762) - - (133) - (895) 31 December 2015 1 January 2014 As t Financial review Accumulated amortisation se o the roup s e e t e so e ur the report per o s t e e er r r tA A r us A A r us A A r us A oper te u er e e se ree e ts re t r ete or spos there ore t the e o report per o the e t o e ssets re te t es ere ss e s he or s e ur Corporate Social Responsibility Cost p t se orro terest e pe ses p respe t e As t Business Overview 21. INTANGIBLE ASSETS e ou t o Strategic Report the roup e e er spose the e ou t o ssets ss e et ssets he s he or s e et oo or s e ue o h h ou te to U ou te to U o o Charge for the year Disposals Disposals Initial cost of fixed assets 1 January 2015 Accumulated depreciation Aircraft lease security deposits Total assets Total liabilities - - - - - Additions (Note 13, 19) 20,637 (12,335) 43 8,345 (7,517) Disposals (2,098) 1,485 - (613) 146 18,539 (10,850) 43 7,732 (7,371) 31 December 2015 31 December 2015 9 - - - - 9 (2,325) (89) - (981) (1) (3,396) Carrying amount 31 December 2014 694 45 1,184 838 1 2,762 31 December 2015 701 45 1,201 705 38 2,690 22. GOODWILL or the purposes o p r e t test oo su s r es th t represe t the o est e e purposes re ot r er th oper t he eo re te rr ou t o oo th se s o te et ee the sh e er t u ts the Us the roup t h h the oo s o tore or ter e t o the roup o te to the roup e t t es s t e e er s prese te e 31 December 2014 AK Rossiya 5,357 1,145 AK Aurora 158 Total 6,660 O O to er the o r o re tors h s oo p r e t test the o o ss se o AK oss us ess u t os osto o o se o O S o Ore ur s eet he tot Ore ur 2015 ANNUAL REPORT the t CGU name Orenburgavia 206 e the roup e e t rr s oo ou t o AK s re o oss te e e s o o U te AK oss est sh e t the purpose o the to s opte us ess u t Se er he o e S t etes ur r h os o se o Ore ur us ess u t u r h us ess u t h rter se o r s ero s eet o p rt o s oo s ttr ute o us ess u ts Se er to us ess u t Se er os the rr ou t o 207 Aeroflot Group Profile he the t re te e eo rr ou t o oo o te to the roups us ess u ts s t e e er s prese te CGU name Strategic Report Business Overview Corporate Social Responsibility he roup ssesses the r ue per or s s s o er t e o o so te st te e ts or he so re ueste the stru e ts eter e us e es puts Financial review stru e ts o e e t h es re u r s s or the purposes r ue o er t e Derivative financial instruments 5,657 Business-unit “Moskva” 845 AK Aurora 158 Total 6,660 1 January he re o er e ou t o sh o s to e e er te U s s u te o the s s o ue resu t o the e t t s oper t o s Ke ssu pt o s st h h the re o er e ou ts re est r te or the u t o o the ter ue se t o tor use h h s eter e s ou t the uture 2014 (30,586) (2,551) (7,918) (12,220) Additions for the period Settlements during the period (Note 10) - (427) 19,803 2,779 (4,703) (13,939) - (12) Level 3 derivative financial instruments that are subject to special hedge accounting rules te o er e the s ou t r te the ter ro th Change in fair value for the period Additions for the period Settlements during the period (Note 10) Business-unit “Sever” u to 2015 Level 3 derivative financial instruments that are not subject to special hedge accounting rules Change in fair value for the period s ou t r te p or 18,654 Level 2 derivative financial instruments that are subject to special hedge accounting rules s se o he ro th r te or the ter p ue e hte er e ost o or su se ue t per o s u to pt s set t the e e o A ou ts to uss s o ter p e e er ro th r te o p Change in fair value for the period (50) (4,250) - 34 (4,800) (30,586) Settlements during the period (Note 10) 31 December Representing: Assets he u t o o the re o er e ou t o th s U s h h se s t e to the se t o tor h h s set t the e e o er th the t o o uss e er t o or t o pre ous e rs the se t o tor the to o uss e er t o s respe t e Shou the se t o tor e o er pp th other r es he o st t oo o te to th s U ou e p re u Business-unit “Moskva” he s ou t r te s ssu e he ro th r te or the ter p t e e ue u to er p or s set t the e e o or su se ue t per o s uss s o ter ro th r te o 31 December 2015 31 December 2014 Derivative financial assets 53 Total derivative financial assets - 134 53 565 4,853 26,312 - 4,839 4,853 31,151 including: Non-current Total derivative financial liabilities 2015 ANNUAL REPORT 31 December (4,800) (30,586) or the purpose o r s e e t the roup pp es the o o terest r te s ps th e er t e stru e ts terest r te e e r et puts the r ue h er r h ere use to ssess the r ue o the stru e t he r ue s eter e se o s ou te o tr tu sh o s us os r e s ou t r te or sh o s rou es EU O or Euro e o te sh o s sh o s u er th s ree e t re e pe te throu h to the e o the rst u rter o terest r te s there th p th e terest r te ere o e terest r te s p th e e pe ses the ou t o U e terest r te he resu ts o osure o the tr s to ere o 431 Derivative financial liabilities Current (31,151) ur reporte including: Non-current 565 (4,853) Apr the roup e tere to t o ross urre terest r te s p ree e ts th uss to he e so e o ts Euro e o te re e ues ro pote t u our e U EU e h e r te u tu t o s As resu t o the e e t e ess test per or e or these he stru e ts the pro t or ro the h e r ue o th s er t e stru e t o U o s re or e th other o prehe s e o e to ether th the orrespo e erre t o U o 23. DERIVATIVE FINANCIAL INSTRUMENTS Current 53 Liabilities ross urre he u t o o the re o er e ou t o th s U s h h se s t e to the se t o tor h h s set t the e e o er th the t o o uss e er t o or t o pre ous e rs the se t o tor the to o uss e er t o s respe t e Shou the se t o tor e o er pp th other r es he o st t oo o te to th s U ou e p re u 208 Appendixes 31 December 2015 Business-unit “Sever” he Corporate Governance ue opt o s the e o opt o r r t ue e ere stru e ts ue to st te e t o pro t or oss spe he e ou t ru ree e ts o u e th uss s to he e pr e r s or port o o ts ose ue to the o tr tu ter e p r t o e re se the r ue o these er t e osure ou te to pro t o U o or h h s reporte the o so te oss o U o e u the stru e ts ou te or the roup u er the es 209 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance 24. ACCOUNTS PAYABLE AND ACCRUED LIABILITIES or ert opt o ree e ts o u e the roup pp es sh o he e ou t o e or to AS stru e ts e o to e sure e t or er to e re se e posure to o t t o sh o s ro h ue pr es r s o pur h ses o ue e 31 December 2015 31 December 2014 29,466 27,097 Accounts payable oss ro the h e r ue o these opt o ree e ts the ou t o U o e ore o e s reporte the other o prehe s e o e e e t e p rt o th s he re t o sh p the ou t o U o s re o se s oss the he resu t e te the o so te st te e t o pro t or oss ur these ree e ts ture ere ose he re se oss ro these stru e ts s re ss e ro the he reser e to he resu t e te the o so te st te e t o pro t or oss ou te to U o t As t e e er ue opt o s ou t to U o ere re o se th urre t ue to tur t o the ue er t e stru e t the o U o o the osure o th s tr s th the e o e e te o the o so te st te e t o pro t or oss urre t es to ur s re or e 36 9,326 5,906 Total financial payables 38,793 33,039 Staff related liabilities VAT payable on imported leased aircraft e e er the oss o the urre o o U o te st te e t o pro t or oss u er o uss stru e ts ou t o U s to he e the urre rs he re or e the o so te st te e t o o ue opt o s to h h he e ou t oss o U o h h s re or e s ot pp e th e stru e ts re rr e s ssets he the r r ue s pos t e s t es he the r r h es the r ue o er t e stru e ts re u e pro t or oss or the report ou t s ot pp e se he e ou t s pp e the e e t e port o s ou te th e e r et puts ere use to ssess the r ue o the stru e t o o puts ere use to ssess the r ue o the opt o s • spot pr e or s sset o o ser e the or t o s ste s t the • ore st pr e or re t ru e o or ore st e h e r te eter e ter o the opt o • o t t u te se o h stor os pr es or u er sset • respe t e urre r et r te os r e O EU O et o te ro u to te se o the t pro etho s pp e he 2015 ANNUAL REPORT 2,005 1,502 1,181 2,667 3,838 Other current liabilities related to frequent flyer programme (Note 25) 2,572 1,489 Total accounts payable and accrued liabilities As t U e e er st e e o U re te er t es pr U r o u es r p the u use e to s e ru s so o U 30 72 - 115 544 307 54,751 48,952 o tr ut o o t es o e e er o As t e o U th rt our re te to e er ou ts p e rue t es u e the urre t port o o A p eo U e e er urre t port o o A p e ou t to U o usto s ut es p eo o hese p es re te to porte e se r r t h h re p e e u o th st e ts o er o th per o ro the te these ssets ere e re throu h usto s o ter p rt o A usto ut es porte e se r r t re o se th other o urre t t es ote es urre re se ote 25. DEFERRED REVENUE AND OTHER LIABILITIES REL ATED TO FREQUENT FLYER PROGRAMME e sts or the e erre re e ue other t es re te to re ue t er pro r e Aero ot o us pro r e s t e e er e e er represe t the u er o o us es e r e he o the roup hts ut u use the Aero ot o us pro r e e ers the u er o pro o es o us es e r e pro r e e ers or us pro r e p rt ers ser es respe t e re est te t r ue e erre re e ue other rue t es re te to re ue t er pro r e so u e t es u er the o p s s ou t pro r e s t e e er e e er h h represe t the r ue o oupo s or s ou t o the repe te pur h se o t ets t Aero ot s e s te 31 December 2015 31 December 2014 1,307 799 Deferred revenue related to frequent flyer programme, non-current 2,941 2,560 Other current liabilities related to frequent flyer programme (Note 24) 2,572 1,489 Other non-current liabilities related to frequent flyer programme (Note 29) 2,779 3,279 Total deferred revenue and other liabilities related to frequent flyer programme 9,599 8,127 Deferred revenue related to frequent flyer programme, current 210 6,906 265 Other taxes payable p the 8,378 Advances received (other than unearned traffic revenue) Other payables Valuation principles for currency and fuel options he er t e ue s e t e per o he e he e reser e Dividends payable Income tax payable opt o s or the e r e e s U osts the o so 1 Other financial payables Customs duties payable on imported leased aircraft he roup e tere to urre opt o ree e ts th ro the h e r ue o these er t e pro t or oss ou te to U o oss Appendixes 211 Aeroflot Group Profile 26. PROVISIONS FOR LIABILITIES Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 27. FINANCE LEASE LIABILITIES Litigations 1 January 2014 Tax risks 564 Regular repairs and maintenance works Total provisions 1,925 2,536 47 Additional provision for the year 1,055 - 2,224 3,279 Release of provision for the year (440) (47) (1,521) (2,008) Unwinding of the discount - - 634 634 Foreign exchange loss, net 193 - 2,181 2,374 - - 379 379 Other changes 31 December 2014 1,372 - 5,822 7,194 Additional provision for the year 2,438 53 3,117 5,608 Release of provision for the year (218) - (1,126) (1,344) Unwinding of the discount - - 777 777 Foreign exchange loss, net 70 - 2,241 2,311 Other changes 31 December 2015 - - (110) (110) 3,662 53 10,721 14,436 he roup e ses r r t ro th r h e oper te u er e e se re te p rt es u er ree e ts s t e e er e e se ree e ts ote re ste ote he r r t th t the roup 31 December 2015 31 December 2014 184,730 170,485 (20,206) (21,207) 164,524 149,278 19,504 16,912 Non-current finance lease liabilities 145,020 132,366 Total finance lease liabilities 164,524 149,278 Total outstanding payments on finance lease contracts Future finance lease interest expense Total finance lease liabilities Representing: Current finance lease liabilities 31 December 2015 Due for repayment: 31 December 2014 Principal Future interest expense Total payments Principal Future interest expense Total payments On demand or within 1 year 19,504 4,337 23,841 16,912 4,191 21,103 78,536 11,927 90,463 65,406 11,832 77,238 31 December 2015 31 December 2014 Current liabilities 7,519 2,349 Later than 1 year and not later than 5 years Non-current liabilities 6,917 4,845 Later than 5 years 66,484 3,942 70,426 66,960 5,184 72,144 Total 164,524 20,206 184,730 149,278 21,207 170,485 Total provisions t 14,436 7,194 As t e e ou ts p to s he roup s ee t e o pro e osses o e st so pote t ere t su ts ture ote ro s o s or t es represe t e e t s est est te rs s he roup es pro s o est te o the ou t o e u r rep rs As t rep rs e e or o t e t t es u rue to t es th t e re u re to e p te er te t es or u r e es pe t es se o the est e e ts ote or s the roup e pro s o o U e or s o r r t use u er oper t o e se ter s e e er U o or re u r er e terest p e rue t es he e e t e terest r te or ppro te the r rr ue 212 e e se ur o s e e p er U p r o ue o s e e se u e t es he roup he es ore urre rs rs o port o o the uture re e ue stre e o te US o rs th the e e se t es e o te the s e urre he roup pp es sh o he e ou t o e to these he re t o sh ps or e th AS At e e er e e se t es u those re te to ssets he or s e the ou t o U o e o te US o rs re es te s he stru e t or h h pro e re e ue ore ste or the per o o e o te US o rs he roup e pe ts th t th s he re t o sh p e h h e e t e s e the uture sh out o s o the e e se t es t h the uture sh o s o the re e ue e he e At e e er u u te ore urre oss o U o e ore e erre o et o the e e se t es represe t e e t e port o o the he e s e erre the e ut e e er U o he ou t o oss re ss e ro the he reser e to pro t or oss s U o U o tees ssue terest e pe se o As t e e er r s ero A r es o uture p e ts o ou te to U the roup re o U o epte o to s 2015 ANNUAL REPORT se pro s o s or o pe s t o s to the p sse ers o pro s o s or t to s hs ou t represe ts e e hts o O S e e t s e pe t t o o e e ses s U o U e se r r t e es th the rr ou t s ose ote re e e t e s the r hts to the e se sset re ert to the essor the e e t o e u t o pe e or e e se t es 213 Aeroflot Group Profile 28. LOANS AND BORROWINGS As t the r 31 December 2015 31 December 2014 31,550 10,409 Short-term bank loans, bonds and other borrowings: Short-term loans in US dollars Short-term loans in Russian Roubles - 1,603 14,242 1,154 Current portion of bonds in Russian Roubles 5,103 102 Current portion of loans and borrowings in Russian Roubles 3,190 4,075 54,085 17,343 Long-term loans in Russian Roubles 17,565 5,575 Long-term loans and borrowings in US dollars 14,242 1,514 5,103 5,102 (14,242) (1,154) (5,103) (102) Current portion of long-term bank loans in US dollars Total short-term loans and borrowings e e Strategic Report Business Overview er ou ts rr As t e e propert e e er o s er the Corporate Social Responsibility the r ou t o ues o o U Financial review s o orro e e s er Long-term bonds in Russian Roubles Less: Current portion of long-term bank loans in US dollars Current portion of bonds in Russian Roubles Current portion of loans and borrowings in Russian Roubles (3,190) (4,075) Total long-term loans and borrowings 14,375 6,860 he roup h s ope e o ter re o e o re t eo t e ou es or US o r As t e e h h s e u to U o terest r te s Septe er o th o o er th er or th S os the outst As t e e oupo r te o p er p the roup h s o s ssue O As t e e er e e t e ser es e to th ot o ou t o U tur t or these o s s As t e e er e u er e st the roup s e to ttr t U re t es r te to the roup o o r ous e sh e e st tut o s 214 2015 ANNUAL REPORT ter ere se ure o terest e e er p S AK S the ou t o U the pr p outst ou t p he o s u se ure ssue the ou t o US ou t s U o o h h u o h h s US o or the per o up to eo t e terest ou es terest r te U o Other non-current liabilities related to frequent flyer programme (Note 25) VAT payable on imported leased aircraft Total other non-current liabilities 31 December 2015 31 December 2014 2,779 3,279 - 328 745 659 - 54 286 164 3,810 4,484 As t e e er other o urre t t es u e the o urre t port o o A p eo U o usto s ut es o U o re t to porte e se r r t h h re p e e u o th st e ts o er th rt our o th per o ro the te these ssets re e re throu h usto s As t e e er the o urre t port o o these t es t e st Short ter port o o A usto ut es s re o se th ou ts p e ote 30. NON - CONTROLLING INTEREST S the ou t o US o h h s e u to U o ssue or the per o up to o e er S So o terest r te s u er 29. OTHER NON - CURRENT LIABILITIES Other non-current liabilities r h he roup h s ope e o ter o the outst ou t o the o r te s p he o s u se ure he roup h s ope e o e e er the outst or the per o up to e e o Bond issue the or ou t o US p he o o As t e e er the pr u terest terest r te s o As t s u se ure e e er ssue p or the outst or the per o up to he o o the roup t e pro es or to out the su s r AK oss Portion of non-controlling interest’s voting rights held Loss attributable to non-controlling interest for the year Accumulated losses attributable to non-controlling interests in subsidiary he roup h s ope e o th ou t s U o or the per o up to O to er ere t ro U Customs duties payable on imported leased aircraft Main changes in loans and borrowings during reporting period: he roup h s ope e ou t s U O to er ter ote Defined benefit pension obligation, non-current portion he roup h s ope e o th outst ou t s US p he o s u se ure s ot Appendixes Undrawn credit facilities Long-term bank loans, bonds and other borrowings: he roup h s ope e u se ure US o r or Euro As t e e s or p tur t Corporate Governance Austr the ou t o US terest terest r te s th O S s US ssue o or As t p re t the ou t o US o h h s e u to U or the per o up to e e er e e he o os o o re o re t ou t s U e th o S S er terest r te s the o er the outst s u se ure ssue o u As t e e er terest terest ou t o U o p he o s u se ure he su r se Current assets Non-current assets or t o o AK oss s prese te th o o tro terest th t s ter to 2015 2014 25% plus 1 share 25% plus 1 share (828) (1,356) (4,637) (3,809) 31 December 2015 31 December 2014 6,843 5,200 eo 9,363 11,431 Current liabilities 15,298 11,974 Non-current liabilities 19,454 19,892 As t ssue er 215 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 33. OPERATING SEGMENTS 2015 2014 Revenue 38,771 35,655 Loss for the year (3,312) (5,449) Comprehensive loss for the year (3,312) (5,449) As t e e the or sett er the su s there re o s r so to s t restr t o s ett ess to the su s r s ssets or us 31. SHARE CAPITAL As t e e er e e er sh re pt se u to U he roup h s u thresho or eter p sse er ht ser er o oper t se e ts ut o e o the e ept or sse er r eet the u report e se e t ht routes or to s re te sse er r se es o ere t routes h e s re o o h r ter st s eet re t o r ter he p sse er tr the roup s e er hts sse er tr s the ost ter oper t o per or e s e sure se o ter e e t reports h h re re e e re tor sse er tr re e ue ht routes s o te se o the eo r ph est to so re e ue ht routes s use to e sure per or e s the roup e e es th t su h or to e u t the resu ts Se s prese te e t or to se o or t o prep re roup ssets re o Number of treasury shares (shares) Number of ordinary shares outstanding (shares) 31 December 2014 1,110 616,299 (53,716 189) 1,056 900,110 2015 31 December 2015 1,110 616,299 (53,716 189) 1,056 900,110 External sales te uss Or sh res re u sh res th p p r he tot ue o U u er o u ssue or r sh res s per sh re e e er U per sh re sh res e e er e e er tre sur sh res ere he ho o e su s r es o the roup Passenger traffic Other Inter-segment sales elimination Total Group 412,174 2,999 - 415,173 13,588 (13,588) - Total revenue 412,174 16,587 (13,588) 415,173 Operating profit 42,953 1,196 (42) 44,107 31 December 2014 (shares) 53,716 189 53,714 098 - 2,091 53,716 189 53,716 189 LLC Partner (“Partner”) Total number of treasury shares 15,811 Finance costs (37,715) Hedging result (23,746) Share of results of associates 31 December 2015 (shares) Aeroflot Finance (17) Loss before income tax (1,560) Income tax (4,934) Loss for the year (6,494) 31 December 2015 Segment assets* Investments in associates hese or the o p r sh res rr ot he the e t t r hts the s e proport o th the roup re e e t e he o p s sh res re ste o the os o E h e t U per sh re U per sh re respe t e he o p u he o epos t r or r sh res As t e e er EU per EU per S Finance income r sh reho ers re e t t e to o e ote per sh re As t th e er t o Inter-segment sales ssue e o Number of ordinary shares authorised and issued (shares) A or s t e e pts s pro r e e er respe t e s other or o tro e r sh res ot r hts o or e e t o the roup e e e e e the tt t e e t s er e e er s ere tr er r sh res o the 295,141 9,523 (13,698) 290,966 - 109 - 109 Unallocated assets 24,119 Total assets ere tr ro u r o e e o the r urt sto e e e u tes h e t 315,194 Segment liabilities* Unallocated liabilities 351,056 5,269 (5,211) 351,114 444 33 (277) 200 Total liabilities 351,314 2015 Capital expenditures and PP&E additions (Note 19) Depreciation (Note 19) 10,349 408 12,127 284 10,757 - 12,411 32. DIVIDENDS 2014 At the u sh reho ers eet he o At the u sh reho ers eet he o ou t o U per sh re tot to U tre sur sto A e s re e re p u e u e t s reso e ot to e re the sh reho ers ppro e o or the o p s tot e uss ou es p e re e s s or respe t o p e sh res External sales the u Inter-segment sales Total revenue u e ssets he 216 2015 ANNUAL REPORT or s e t es re te to ssets he or s e 317,850 1,921 - 319,771 2 11,645 (11,647) - 317,852 13,566 (11,647) 319,771 ote 217 Aeroflot Group Profile Passenger traffic Other Inter-segment sales elimination Total Group 11,225 344 (301) 11,268 Operating profit Finance income 2,471 Finance costs (28,399) Hedging result Strategic Report Business Overview (16,352) ssets t es re ss e e sure e t te or es s t (794) Loss for the year (17,146) 31 December 2014 Segment assets Investments in associates 262,661 8,568 (12,860) 258,369 - 140 - 140 Unallocated assets Loans and receivables Available-for-sale financial assets Financial assets at fair value through profit or loss Total 12 30,693 - - 30,693 5,916 1 - 5,917 Financial receivables 14 31,722 - - 31,722 Aircraft lease security deposits 13 4,790 - - 4,790 Derivative financial instruments 23 - - 53 53 Long-term financial investments 16 - 6,118 - 6,118 Cash and cash equivalents Other non-current assets Total financial assets 291,267 4,165 (4,413) Unallocated liabilities 291,019 204 Total liabilities 291,223 2014 Capital expenditures and PP&E additions (Note 19) Depreciation (Notes 19) re te to p sse er hts ser 39,951 622 - 40,573 11,118 222 - 11,340 Other financial liabilities Total Derivative financial instruments 23 - 4,853 - 4,853 Financial payables 24 - - 38,793 38,793 Finance lease liabilities 27 - - 164,524 164,524 68,460 68,460 Loans and borrowings 28 Other non-current liabilities 29 - - 286 286 Liabilities for guarantees issued 26 - - 1,517 1,517 - 4,853 273,580 278,433 Total financial liabilities Cash and cash equivalents 10,098 8,184 Europe 42,563 33,691 8,992 7,012 26,651 17,352 9,934 7,934 98,238 74,173 CIS 9,480 7,881 Europe 42,615 34,292 Asia North America Total passenger revenue from flights from the RF Asia North America Total passenger revenue from flights to the RF e sure e t 9,366 7,148 28,289 18,074 9,907 7,921 99,657 e e er s o o s Note Loans and receivables Available-for-sale financial assets Assets at fair value through profit or loss Derivative financial instruments (hedging) Total 12 26,547 - - - 26,547 960 1 - - 961 14 30,270 - - - 30,270 Aircraft lease security deposits 13 2,431 - - - 2,431 Derivative financial instruments 23 - - 529 36 565 Long-term financial investments 16 Other non-current assets Total financial assets 75,316 - 6,115 - - 6,115 186 - - - 186 60,394 6,116 529 36 67,075 Other financial liabilities Total Note Liabilities at fair value through profit or loss Derivative financial instruments (hedging) Derivative financial instruments 23 (12,360) (18,791) - (31,151) Financial payables 24 - - (33,039) (33,039) Finance lease liabilities 27 - - (149,278) (149,278) Loans and borrowings 28 - - (24,203) (24,203) Other non-current liabilities 29 (546) (546) (207,066) (238,217) Total financial liabilities 145,378 te or es s t Financial receivables International flights to the RF from: Middle East and Africa ss e Short-term financial investments CIS Middle East and Africa t es re 2014 International flights from the RF to: 2015 ANNUAL REPORT 168 79,461 Derivative financial instruments (hedging) Passenger revenue: 218 53 Liabilities at fair value through profit or loss ssets Total passenger traffic revenue 6,119 es 2015 Other international flights 168 73,289 Note 277,718 Segment liabilities Domestic flights s o o s er 19,209 Total assets E pe ses o the roup e e Appendixes Note Short-term financial investments Income tax Corporate Governance BY MEASUREMENT CATEGORY 31 Loss before income tax Financial review 34. PRESENTATION OF FINANCIAL INSTRUMENTS (1,723) Share of results of associates Corporate Social Responsibility (12,360) (18,791) 104,009 155 115 343,428 253,613 219 Aeroflot Group Profile 35. RISKS CONNECTED WITH FINANCIAL INSTRUMENTS he roup es r s s re te r r t ue pr e r s re t r s to u t rs stru e ts pt h h u e e e trs r et r s urre rs terest r te r s he roup s e pose to urre rs urre other th rou e he urre he roups ses the e the roup e tere to he roup s e pose to u t rs e the r s th t the roup ot e e to eet ts o t o s s the ue he roup s ppro h to u t s to e sure s r s poss e th t t s h e su e t u t to eet ts t es he ue u er oth or stresse o to s thout urr u ept e osses or rs e to the roup s reput t o he roup ut ses et e u et sh ore st pro ess to e sure ts u t s t e t ppropr te e e he o o re the roup s t es s t e e er e e er se o the re per o ro the report te to the o tr tu sett e e t te he o tr tu u s ou te sh o s u uture terest p e ts s t respe t e report o tr ou ts tes tu the t tur t e re Effective rate 0–12 months 1–2 years 2–5 years Over 5 years Total 5.5% 5.5% 47,456 - - - 47,456 13.4% 13.4% 5,345 9,393 6,953 - 21,691 Bonds denominated in roubles 8.3% 8.3% 5,206 - - - 5,206 Finance lease liabilities 2.7% 2.8% Financial payables Derivative financial instruments Liabilities for guarantees issued Total future payments, including future interest payments e r te tre s o er t e o tr he roup uses o ter e se h e r te re t o to re e ue he roup s e posure to ore urre t es ote re u r ts th o rs te 23,841 24,235 66,228 70,426 184,730 38,793 - - - 38,793 4,761 - - - Note US Dollar 12 Aircraft lease security deposits Derivative financial instruments 23 Other assets Total assets Financial payables ou ts o Euro h e e r tes US o r stru e ts 31 December 2014 Other currency Total US Dollar Euro Other currency Total 2,167 449 1,793 4,409 7,626 778 1,350 9,754 18,560 4,062 4,502 27,124 21,820 3,618 3,560 28,998 4,504 - - 4,504 2,408 - - 2,408 53 - - 53 529 36 - 565 94 71 3 168 66 52 68 186 25,378 4,582 6,298 36,258 32,449 4,484 4,978 41,911 13,691 5,419 2,071 21,181 9,444 4,085 785 14,314 - 146,436 4,761 Short-term loans and borrowings and current portion of long-term loans and borrowings 28 45,792 - - 45,792 11,563 - - 11,563 - - - - 360 - - 360 - - 1,517 Long-term loans and borrowings 28 70,426 304,154 Derivative financial instruments 23 Total (liabilities)/assets, net 1–2 years 2–5 years Over 5 years Total Loans and borrowings in foreign currency 5.3% 5.3% 11,798 366 - - 12,164 Loans and borrowings in roubles 11.8% 11.8% 6,511 194 1,635 - 8,340 Bonds denominated in roubles 8.3% 8.3% 517 5,102 - - 5,619 Finance lease liabilities 2.9% 3.0% 21,103 21,045 56,193 72,144 170,485 Financial payables 33,039 - - - 33,039 Derivative financial instruments 28,852 4,085 - - 32,937 101,820 30,792 57,828 72,144 262,584 ere stru e t or r s o h - 73,181 h e t e o ot o the e 146,436 - o se o es 164,519 33,628 e e rs s he t e h r - 1,517 o o e the r s o e uss s s th t re e o te te re Euro US o 31 December 2015 In millions of Russian Roubles 126,919 ou te to U ou te to U e te ore e re u t o o er ou te to U US orro e o - 0–12 months er et short oss the ou t es h h re re te stru e ts ote U o he tre sur u t o o the roup pro es e t o throu h e re t es As t e e er the roup s e to ttr t U o o sh e e er U o e u er re t es r te r ous e st tut o s A to or the pro e e t o u t the e e t sp to re se oper t o e e t e ess o the roup urther re se o sh o s ro oper t t t es 2015 ANNUAL REPORT Appendixes 164,519 Effective rate 220 Corporate Governance 27 Average interest rate As o e e er et short ter t es o the roup ter t es the ou t o U o oss or o U o resu t or s ter to e re se o e h e r te o uss rou e to US o r sh o s ro oper t t t es ere pos t e Financial review Finance lease liabilities Contractual rate Total future payments, including future interest payments s s o he u er o s s o o s - 4,853 - 4,853 17,325 4,839 - 22,164 224,002 10,272 2,071 236,345 185,128 8,924 785 194,837 (198,624) (5,690) 4,227 (200,087) (152,679) (4,440) 4,193 (152,926) Total liabilities 31 December 2014 Corporate Social Responsibility re t o to re e ue s e s pur h ses es h h these tr s t o s re pr r Financial receivables Contractual rate Loans and borrowings in roubles e h Cash and cash equivalents Average interest rate Loans and borrowings in foreign currency Business Overview Currency risk Liquidity risk 31 December 2015 Strategic Report he roup so e pe ts th t p terest r te s ose ote rou e s t e e er s s ssu es th t other e ts o Euro o re te to the ross urre e e r h Stre the or e e e e er ou h e pro t ter t r es p rt u r terest r tes re o st t 31 December 2015 terest r te s p o ste e o urre the ou ts sho th es eo e st hs 31 December 2014 Percent of change in rate of currency versus rouble Effect on loss after tax ((increase)/ decrease) Percent of change in rate of currency versus rouble Effect on loss after tax ((increase)/ decrease) US Dollar 50% (13,642) 50% (55,491) Euro 50% (335) 50% 145 Other currencies 50% 1,691 50% 1,677 US Dollar 50% 13,642 50% 55,941 Euro 50% 335 50% (145) Other currencies 50% (1,691) 50% (1,677) Increase in the rate of currency versus rouble: Decrease in the rate of currency versus rouble: 221 Aeroflot Group Profile As o h e e e er the e e t o the roup s e u t e h e r tes o other urre es ou e U o o s er ter e e t ro et e t s e ot Interest rate risk pt E he roup s e pose to the e e ts o u tu t o s the pre e e so r et terest r tes o ts resu ts sh o s h es terest r tes p t pr r h e ost o orro s e terest r te orro s or uture sh o s r e terest r te orro s At the t e o r s e orro s s e s e e se e e t uses u e t to e e hether t e e es th t e or r e terest r te ou e ore our e to the roup o er the e pe te per o u t tur t As t ere e e er e e er the terest r te pro es o the roup s terest e r stru e ts Strategic Report e s tot e t ess o s sts o e u t A s u te Business Overview sh ttr ut s oper t Corporate Social Responsibility sh e u e ts e to the o p pro t e ore epre Financial review short ter ort et e t to usto ut es e pe ses he r t os re s o o s As at and for the year ended 31 December 2015 As at and for the year ended 31 December 2014 Total debt 233,729 174,309 Cash and cash equivalents and short-term financial investments (36,610) (27,508) 197,119 146,801 Net debt Equity attributable to shareholders of the Company Carrying amount 31 December 2015 31 December 2014 17,767 3,582 Fixed rate financial instruments: Financial liabilities (34,266) (38,112) Total fixed rate financial instruments (16,499) (34,530) (198,137) (135,225) Variable rate financial instruments: As t e e er e e er the roup h o s r e p rt o terest r tes o o s s t e e er e e tu r e p rt o terest r tes or the e r th other r es he h e s t ou ot h e h e s t e e se th r e terest r tes the er ere h her or o er th the o st t terest e pe se ou ot h e he resu ts o the roup s oper t o s re s the roup e tere to ree e ts th uture pr e re ses t u p te er o uss h es the pr e o r r t ue s to he e port o o ts ue osts ro 58,703 24,840 1.1 1.0 Total debt/EBITDA 4.0 7.0 Net debt/EBITDA 3.4 5.9 hese r t os re ere o h se roup s es Capital management risk o p r so o ter r r t th r orro e e s the r e ustr o the h e the retur s s o the o o s u the urre t port o e e t pe s o o to e e se h to e thout pt t to s e e t o ts su s r es re su e t to e ter or to the e s t o pose pt re u re e ts e ept Credit risk sh e u he roup o he roup es ts p t to e sure ts t to o t ue s o o er o p s sh reho ers throu h the opt t o o the roup s e t to e u t r t o e e t o er t the roup s ppro e ther the roup or or sh re p t sh e s t e e er the e s ere ose ue to e su o the per o o per or e h e ue o er sset s t the report te ou ot h e s t p to resu ts e u t o the roup se s t e e er pr e or re t ru e o s h her or o er th ts tu pr e th other r es re o st t u ore st o ru e o pr e the e e t o h e ru e o pr e o the roup s e u t resu t ou ot e ter ere t 2015 ANNUAL REPORT EBITDA oss to the r ses pr p e ts re e roup usto er or ou terp rt to ro the roup s es est e ts se ur t es or t pes o ou terp rt es stru e t s to eet ts pote t u 222 143,170 re t r s s the r s o o tr tu o to s Aircraft fuel price risk ot e t o s sts o short ter ut es p eo porte e se (3,631) 171,596 here Variable rate financial liabilities he roup es ts p t • et e t to tot pt • tot e t to E A • et e t to E A (25,523) Total capital Net debt/Total capital Financial assets Appendixes est e ts s sh reho ers to Corporate Governance to the t es s to s th the o o he roup h s re t r s sso te th tr s es s e tr e e es ue to the re te to tr e e es s ssesse e e es ro other r es th t the e posure to re t r s s e e t t e o tors ts se ur t es th h h re t r t s As t o house r t os u ts tr e e er or p rt o e e er the tot U e t e e ts t th t re e e e t s o ustr or s to s As t sh re o the roup s es ro tr e e ts re ers e the o er re t r s es re rr e out throu h the A A te to the re test e te t poss e est per or e e e t oes ot e pe t ou t o re e es o est e ts to se ur t es ou te to U e r house e u r sett e e ts e sure or e to urre t po est ou terp rt to to eet ts o s U o o re tes to re e o to s e e er es re u te u U e r usto 223 Aeroflot Group Profile he u e posure to the re t r s et o p r e t pro s o s set out the t 31 December 2015 31 December 2014 30,626 26,477 31,722 30,270 5,917 961 Financial receivables (Note 14) Short-term financial investments Long-term financial investments (Note 16) 6,118 6,115 Aircraft lease security deposits (Note 13) 4,790 2,431 168 186 79,341 66,440 31 December 2015 31 December 2014 - less than 90 days overdue 30 58 - 91 days to 2 years overdue - 32 30 90 Other non-current assets Total financial assets exposed to credit risk A ss re t u t o re e Business Overview Corporate Social Responsibility Financial review Corporate Governance rt es re e er o s ere to e re te the re u er o o o tro or o e p rt h s the other p rt or e er se s t ue e or o t o tro o er the other p rt e so s o s er e h poss e re te p rt re t o sh p tte t o s re te to the e o o re t o sh p ot ere the e or As t te s e e er e e er th re te p rt es or the e rs e e the outst e e er es th re te e e er p rt es ere s ose As t e e er th sso tes or the e rs e e e e er e e the outst er es e e er th sso tes ere s o o s o e Credit risk concentration ter t o s respe t e est e ts o the roup sp e th o ter re t r t h h uses the re t r s o e tr t o 31 December 2015 31 December 2014 1 1 111 140 stru e t he est e e ee h e urre t tr s t o e o the r ue s t e uote et ee r et pr e o p rt es te or u es o er t e stru e ts s ose ote Financial assets carried at amortised cost. he r ue o stru e ts th o t terest r te s or e u to the r rr ue he est te r ue o e terest r te stru e ts s se o est te uture sh o s e pe te to e re e e s ou te t urre t terest r tes e e t e o e t pt r ets or e stru e ts th s r re t rs re tur t s ou t r tes use epe o the re t r s o the ou terp rt rr ou ts o re e es ote e se se ur t epos ts ote o s ssue ote ppro te the r r ues h h e o to e e the r ue h er r h sh sh e u e ts e o to e e re rr e t ort se ost h h s ppro te e u to the r r ue Liabilities carried at amortised cost. he r ue o stru e ts s e sure se o the urre t r et uotes he est te r ue o u uote e terest r te stru e ts th st te tur t s est te se o e pe te sh o s s ou te t urre t terest r tes or e stru e ts th s r re t r s re tur t As t e e er e e er the r ues o p es ote e e se t es ote o s orro s o s ote ere ot ter ere t ro the r rr ou ts he r ues o p es e e se t es o s orro s re te or se s e e s h e o s re te or se s e e the r ue h er r h 2015 ANNUAL REPORT to ro re te p rt es e sett e 2015 2014 sh Transactions Sales to associates ur h ses ro stru e ts h e ee eter e the roup us e r et or to u to etho o o es o e er u e e t s e ess r re u re to terpret r et r ue e e t uses e r et or to est t the r ue Financial instruments carried at fair value. h s 224 ou ts outst Purchase from associates 36. FAIR VALUE OF FINANCIAL INSTRUMENTS e pe se te s Liabilities he r e port o o the sh s e s o re t r t s t e e er s t e e er o e o p he est te r ues o here t e sts ppropr te t to eter e the est te o stru e ts e pe se Assets Accounts payable and accrued liabilities to o e eo Associates Accounts receivable Total past due but not impaired receivables r ue s the ou t t h h other th or e s e or u stru e t t to o tro the oper t o su st e o the es s s o o s Past due but not impaired As t e e er o e th o ter este o e o p or the roup Appendixes 37. REL ATED PARTIES TRANSACTIONS e eo Cash and cash equivalents (excluding petty cash) (Note 12) Strategic Report sso tes o s st pr r o t o se ur t ser 25 19 1,469 1,372 es Government-related entities As t e e er o St te ropert o e re t or re t o tro e other or to s o e t e e e er the o er e t o the represe te the e er A e or e e t o the o p he roup oper tes e o o e ro e t here the e t t es re the o er e t o the throu h ts o er e t uthor t es e es sso t o s re erre to s o er e t re te e t t es he roup e e to pp the e e pt o ro st te ts re te p rt es e use the uss p rt es s osure o u o er e t h s o tro s t tr s o t o tro or s he roup h s tr s t o s th o er e t re te e t t es u ut ot • ser es • tr s t o s th er t e stru e ts • est e ts O S AS • e oper t e se • u r tees o t es • pur h se o r to rport ser es • o er e t su s es u those pro e or o pe s t the osses ro pro r es e hts to ro Europe uss or h t ts o K r to s t te to the o o p sse re o er ue tr s es th the e o er su h to s hts u er t o o er r E st e t 225 Aeroflot Group Profile Outst o er es o e t re te er t e stru e ts sh t urre t rou e ore urre ou ts the s outst 31 December 2015 31 December 2014 8,060 15,781 53 529 PJSC Sberbank of Russia - (9,887) PJSC VTB - (4,613) Cash and cash equivalents Derivative financial instruments PJSC Sberbank of Russia Liabilities Derivative financial instruments he ou ts o the roup s re te e t t es s ppro te the ou t o the uture ppro te e e er oper t e se e pe ses e e se t es re s ose ote or e e se e e er u e se p e ts u er o e he sh re o terest e pe ses o respe t e he sh re o t es to the o er e he sh re o the o er e t re te e t t e oper t e ses ree e ts ote e e se s ppro te t es s or or the e r e e e e er the sh re o the roup s tr s t o s th o er e t re te e t t es s ess th o oper t osts ess th o re e ue ess th ess th respe t e hese e pe ses pr r u e osts o r to r r t te e ser es the o er e t re te rports so supp es o ue o er e t re te e t t es As t e e er se ure o to su the roup ssue u r er te er pro e ures e e er the o er e t or r es o the roup ou te to U r s to s otes th the st te so u et tees or the e e er o er es e es ou t o U e t re te o e e U o to o er e t re te e t t to o e t t es o e er U o o tro o Corporate Social Responsibility Financial review e pe ses re te to the o us pro r es ere U o osts the roup s o so te st te e t o pro t or oss t u er these p s s U o s t e e Corporate Governance ere re or e U o er t s U usto s ut es sett e e ts h r es th As e e er Aero ot e e e er Aero ot e or r sh res o the o p o e su s rt er respe t e r o the roup o e o e su s r es o the roup o ote st t Appendixes osts e e other er o h h re s ose hese re u er t o s re represe te short ter p e ts Su h ou ts re st te e ore perso o et ut e u e tor sur e o tr ut o s to o u et r u s A or to uss e s t o the roup es o tr ut o s to the uss St te pe s o u s p rt o o pu sor so sur e o tr ut o s or ts e p o ees u e e e t perso e Bonus programmes for key management based on the Company’s capitalisation the roup ppro e o us pro r es or the roup s e e e t perso e e ers o the o p s o r o re tors hese pro r es ru or three e rs re e er se three tr hes o sh p e ts he ou ts o p e ts epe oth o the so ute re se the o p s pt s to the o p s pt s to ro th r tes st ts peers se o the resu ts o the report e r he r ue o the t es u er the o us pro r es s eter e se o the o p s pt s to ro th or e r sh res o the or r Insurance he roup t s sur e ou t r sur e pro r s u e e se or e th the e s t o e e ts t roup s to t the roup sures r s s u er r ous r s s o oss o r r t u er oper t Litigations ur rs outst the report per o the roup s o e oth s p t ee t u er o ourt pro ee the or r ourse o us ess e e t e e es th t there re o urre t ourt pro ee s or other h h ou h e ter e e t o the resu ts o oper t o s pos t o o the roup s s 38. COMMITMENTS UNDER OPERATING LEASES uture p rt es u ote e se p e ts u re s o o s er o e e r r t other oper t e se ree e ts th th r re te 31 December 2015 31 December 2014 57,356 42,694 On demand or within 1 year he re u er t o o e e e t perso e the e ers o the o r o re tors the e e t o ttee s e s e ers o ht rou perso e ho h e s t po er respo s t es o e o tro p e s o s o the roup u s r o uses s e s other o pe s t o ou te to U o U o 2015 ANNUAL REPORT As t o p sh res terest o p rt u r Compensation of key management personnel 226 Business Overview Cross shareholding Assets As t su s Strategic Report Later than 1 year and not later than 5 years 202,376 179,654 Later than 5 years 219,353 209,804 479,085 432,152 Total operating lease commitments he ou ts o e represe t other us e r es re ot se re t s p u e the e te ou ts e ees p e to the essor he r r t th t the roup h s oper te u er oper t e se ree e ts s t he roup re e e r r t u er oper t e se ree e ts or the ter o to he roup e tere roup s t es u to u er e st er o ree e ts th uss r r t e se ree e ts su er h h the se o tu ht hours e e er re ste ote e rs he ree e ts re e te e s u r tee the p e t o the 39. CAPITAL COMMITMENTS As t e e er p rt es or the tot o oe e e A r us A e e se ree e ts thus the roup e tere to ree e ts o usto U o e e er U er oe e e er e er r r t he roup p s to use the oes ot e pe t sh out o u er the orrespo o propert p t e up e t th th r o hese o t e ts re te to A r us A e e er e to e r r t u er oper t or e ree e ts 227 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes 40. CONTINGENCIES Operating Environment of the Group o he uss e er t o sp s ert h r ter st s o e er r et ts e o o s p rt u r se s t e to o s pr es he e t re u tor r e or s o t ue to e e op re su e t to re ue t h es r terpret t o s ur the uss e o o s e t e p te o o pr es o o po t te s o the re o o t u ter t o s to s st ert uss o p es u s o h h o tr ute to the ou tr s e o o re ess o h r ter se e e ross o est pro u t he r ets o t ue to e o t e re h r ter se re ue t s t pr e o e e ts re se tr spre s uss s re t r t s o r e to e o est e t r e h s oper t e ro e th s s t p t o the roup s oper t o s pos t o e e t st e ess r e sures to e sure sust t o the roup s oper t o s o e er the uture e e ts o the urre t e o o s tu t o re u t to pre t e e t s urre t e pe t t o s est tes ou er ro tu resu ts he roup o t ues to o tor the s tu t o e e utes set o oper t t t o the roup ts pos t o he roup s oper t o s re pr r o te the o se r ets o the h h sp h r ter st s o e e op e t ut re su e t to r terpret t o s pe e ts o tr ute to the h e es e e t t es re e t ssess e t o the roup s e e t o the p to pos t o o the roup he uture us ess s tu t o e sures to e ue e o poss ue t the roup s e pose to the r s o the e o o e er r et he e t r e or s o t ue re ue t h es h h to ether th other e s oper t the he o so te st te e ts the uss us ess e ro e t o the oper t o s the er ro e e t s urre t e pe t t o s u the uss or t o e rs h s s e o ep re t es 228 th t t uthor t es o er o p p t o the roup e th the e e ter t o tr s er pr pr p es e e ope h s e s t o pro es the poss t or t t es respe t o o tro e tr s t o s te p rt es pro e th t the tr s t o pr e o p e th th s tr s er pr e s to t es r s ro tr s t o s et ee o p es re eter e us th the e o ut o o the terpret t o o the tr s er pr ru es th t su h tr p to su h h e e ot e re est te ho e er t es the o er oper t o s o the roup tu tr s t o pr es t s poss e s er pr es ou e h e e he t to the pos t o or re t o to su h ssues s tr s er pr e to re se the t o to the o e tters s t e e er e e er e e t est tes th t the roup h s o poss e o t o s ro e posure to other th re ote t r s s he r s s represe t est tes r s ro u ert t es the terpret t o o uss t e s to re te re u re e ts or o u e t t o e e t orous ee the roup s pos t o s terpret t o s th t ere pp e u t t es re o se these o so te st te e ts these re h e e the t uthor t es Insurance he roup t s sur e ou t r sur e pro r s u e e se or e th the e s t o e e ts t roup s to t the roup sures r s s u er r ous r s s o oss o r r t u er oper t ur rs outst the report per o the roup s o e oth s p t ee t u er o ourt pro ee the or r ourse o us ess e e t e e es th t there re o urre t ourt pro ee s or other h h ou h e ter e e t o the resu ts o oper t o s pos t o o the roup s s st es re te t rs s the th t re su st t ore s t th other ou tr es he e e t e e es th t t h s pro e e u te or t t es these o so te st te e ts terpret t o s o pp e uss t e s to o pro ou e e ts ourt e s o s o e er the s o these pro s o s the re e t uthor t es ou er the e e t o these o so te the uthor t es ere su ess u e or the r terpret t o s ou es t or e the roup s S sputes e s Litigations he t t o s ste the o t ues to e o e s h r ter se re ue t h es e s to o pro ou e e ts ourt e s o s h h re so et es u o tr tor su e t to r terpret t o ere t t uthor t es es re su e t to u t est to u er o uthor t es h h h e the uthor t to pose se ere es pe t es h r es A t e r re s ope or re e the t uthor t es ur the three su se ue t e r e rs ho e er u er ert r u st es t e r re ope o er e e t e e ts th the su est th t the t uthor t es re t ore tou h st e the r terpret t o e or e e t o t e s to e h s er pr e s t o s to r e e te t e th the t o or E o o ooper t o e e op e t OE e tr s er pr ust e ts pose to t th re te p rt es so e t pes o tr s t o s th u re th e e th s p e e te ter o tro s to e h es t e s t o or ts e or e e t roup s e e t e o e t r te Tax contingencies S he uss tr the Or s uthor t es to tr s t o s s ot r s e ssess the pote t out o e o t o re u re e ts ho e er the e rs s o O to er the o p s o r o re tors ppro e the use o u s o S Aero ot Aero ot e to e the O S r s ero s oper t t t es u t ts r oper tor s ert te s e e o s u r tees ssue rr e o p sse ers o the roup s hts the e o O to er the roup o t e te por r ess to r routes o O S r s ero A r es hese r u roup s se o ts terpret t o st te e ts poss e to re ersh p o r u r ro e o er e th s e t pro the th e e ts to the uss r es re su e t to e u t o us e to e re se A o o est p sse er u e o o pos t o o the r es pro o e e the o o e oe se ut es h r e o the e ts or or e rr e o est ser to ue o t r to es e the uss o e h s ee supp e e te th the r e or o e e o ersh p to the the e e o ersh p r e or or the purposes o pp t e e ts u er the ou e e the u t o the e ru es pp t o pro e ure se e o pr t e to th t e e t t s 2015 ANNUAL REPORT 229 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes MAIN SUBSIDIARIES AND AFFILIATES A S O F 31 DECE M B E R 2015 Full and abbreviated name Interest Joint Stock Company Rossiya Airlines JSC Rossiya Airlines 75% (minus 1 share) Joint Stock Company Aurora Airlines JSC Aurora Airlines 51.0132 Open Joint Stock Company Vladivostok Air* OJSC Vladivostok Air Form Amount of interest (as of 31 December 2015), RUB Consolidate aviation assets to create an efficient company, Russia's national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares 689,173 Consolidate aviation assets to create an efficient company, Russia’s national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares 24,293 52.16 Consolidate aviation assets to create an efficient company, Russia’s national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares 274,122,792 Joint Stock Company Orenburg Airlines JSC Orenburg Airlines 100 Consolidate aviation assets to create an efficient company, Russia’s national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares 665,503,000 Joint Stock Company DONAVIA JSC DONAVIA 100 Consolidate aviation assets to create an efficient company, Russia’s national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares Limited Liability Company Pobeda Airlines LLC Pobeda Airlines 100 Consolidate aviation assets to create an efficient company, Russia’s national carrier built around PJSC Aeroflot, by implementing best corporate governance standards participatory interest S Aero ot ho s 230 st e S 2015 ANNUAL REPORT Objectives osto A r S Auror A r 328,863,260 1,200,000,000 Core business as defined in the Charter Revenue in 2015, RUB’000 Profit (loss) in 2015, RUB’000 Dividends received in 2015, RUB Domestic and international air transport of passengers, baggage, cargo and mail and provision of aviation services, including services for passengers and baggage 38,754,501 817,745 - Commercial air passenger and cargo services on domestic and international routes and other aviation services 14,165,758 453,703 - Air transportation of passengers, baggage, mail and cargo on domestic and international routes In liquidation Domestic and international commercial air services 22,765,853 506,396 Domestic and international commercial air services 11,086,633 467,844 - Air transportation of passengers, baggage, cargo and mail on international and domestic routes on a commercial basis in accordance with the requirements of the Air Code and other civil aviation laws and regulations of the Russian Federation, Company regulations and duly issued licenses for air routes 11,029,661 37,234 - Full and abbreviated name Interest Objectives Form Amount of interest (as of 31 December 2015), RUB Core business as defined in the Charter Revenue in 2015, RUB’000 Profit (loss) in 2015, RUB’000 Dividends received in 2015, RUB Joint Stock Company Sherotel JSC Sherotel 100 Consolidate aviation assets to create an efficient company, Russia's national carrier built around PJSC Aeroflot, by implementing best corporate governance standards shares 882,812,539 Building, equipping and renovating hotel facilities, office & hotel complexes, offices and ancillary buildings; hydrocarbon processing; operation of hotel facilities, office & hotel complexes and offices 1,718,693 -181,506 - Joint Stock Company with Limited Liability ALT Reiseburo A/S 100 Provide travel and related services (sale of air tickets, visa support) shares 452,915 Travel arrangements, including arrangements for group travel, on a travel agency basis, and related retail services 105,104 -2,365 - 99.9999 Implement investment projects for PJSC Aeroflot (examples include acquisition of shares in PJSC Aeroflot from the National Reserve Bank and acquisition of shares from Rosavia) participatory interest 5,729,228,886 Information and advisory services concerning the issuance and circulation of securities; collecting and providing information about the state of the securities market and financial market for interested individuals and entities 0 418,584 - Closed Joint Stock Company Aeromar, CJSC Aeromar 51 Supply in-flight meals, cleaning services and cabin preparation onboard aircraft operated by PJSC Aeroflot and its subsidiary and affiliated airlines at the lowest regulated rates shares 28,050 Production and supply of food and beverages for service on-board aircraft; supply of various other services to Russian and foreign airlines, including other catering services, such as preparing and delivering food orders to businesses and organisations 14,031,367 854,207 - Limited Liability Company Transnautic Aero GmbH 49 Cargo sales agent in Germany. Currently in the process of bankruptcy participatory interest 105,154 Marketing and taking orders for air freight delivery worldwide using the capacities of Aeroflot and other airlines providing air cargo services, as well as assisting in building structures for air cargo operations in Russia and other CIS countries and all related operations Limited Liability Company Aeroflot-Finance LLC AeroflotFinance - Undergoing bankruptcy es 231 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes MA JOR TR ANSACTIONS Full and abbreviated name Interest Joint Stock Company AeroMASH – Aviation Security, JSC AeroMASH – AB 45 Objectives Form Amount of interest (as of 31 December 2015), RUB Ensure aviation security at airports, particularly at PJSC Aeroflot’s base airport (Sheremetyevo) shares 45,000 Core business as defined in the Charter Revenue in 2015, RUB’000 Profit (loss) in 2015, RUB’000 Dividends received in 2015, RUB Pre-flight screening of passengers, civil aircraft crew members, service personnel, carry-on items, baggage, freight, mail and catering supplies 2,716,224.00 53,338.00 13,585.00 Aircraft, passenger and cargo handling 22,911,143.00 -7,860,387.00 - Joint Stock Company Sheremetyevo International Airport, JSC MASH 8.96 Base airport for PJSC Aeroflot shares 2,259,687,350 Public Joint Stock Company Transport Clearing House JSC TCH 3.85 Provide professional services for settlements between agents and airlines shares 50,000 Organising, conducting and improving revenue settlements for the carriage of passengers, baggage, mail and cargo, their insurance and other services between settlement system participants 2,283,114.00 1,190,068.00 44,549,90 - Provide training for flight personnel and aviation specialists. A strategic asset, set up to meet the needs of Aeroflot and other airlines for qualified specialists Founder’s contribution 1,339 Professional training, advanced training and retraining of civil aviation and travel industry specialists to meet the specific needs of national and regional bodies and organisations (institutions, businesses), as well as entities with other forms of ownership and individuals 277,428.00 19,940.00 Not applicable Private Professional Educational Organisation “Aeroflot Aviation School” Aeroflot Aviation School 232 2015 ANNUAL REPORT Parties Subject matter of transaction Price Period Governing body that adopted the resolution PJSC Aeroflot and JSC Rossiya Airlines Commercial management of JSC Rossiya Airlines flight loads by PJSC Aeroflot under the code-share/seat block agreement based on the commuter (regional) transport model (including pricing and sale of tickets for such flights) Up to RUB 47 billion (forty- seven billion roubles) 1 November 2015 – 31 October 2016 General Meeting of Shareholders of PJSC Aeroflot, Minutes No.37 dated 22 June 2015 233 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes INTERESTED PART Y TR ANSACTIONS Counterparty Subject matter of transaction Price Period Interested persons Basis of interest Governing body that adopted the resolution Counterparty Subject matter of transaction Price Period Interested persons Basis of interest Governing body that adopted the resolution JSC Orenburg Airlines Commercial management of JSC Orenburg Airlines flight loads by PJSC Aeroflot under the codeshare/seat block agreement RUB 2,505,440 000 1 January 2015 – 31 March 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Orenburg Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.9 dated 19 January 2015 JSC Orenburg Airlines Loan granted by PJSC Aeroflot to JSC Orenburg Airlines RUB 1,000,000,000 Up to 3 (three) years from the disbursement of the first part of the loan D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Orenburg Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No. 12 dated 25 February 2015 JSC Sherotel Hotel accommodation for PJSC Aeroflot employees Up to RUB 1,019,309,950 1 January 2015 – 31 December 2016 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Sherotel; V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Sherotel The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.9 dated 19 January 2015 Aeroflot Aviation School Services during practical training on aircraft Up to RUB 3,000,000 10 February 2015 - 1 March 2016 I.P. Chalik, a member of the Board of Trustees of the Aeroflot Aviation School, is a member of the Executive Board of PJSC Aeroflot The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No. 13 dated 4 March 2015 JSC Rossiya Airlines Loan granted by PJSC Aeroflot to JSC Rossiya Airlines RUB 2,300,000,000 Up to 1 (one) year from the disbursement of the loan or the first part of it The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.9 dated 19 January 2015 The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.14 dated 19 March 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC DONAVIA; V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC DONAVIA D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Rossiya Airlines; R.V. Pakhomov, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC Rossiya Airlines JSC Orenburg Airlines Technical support for PJSC Aeroflot aircraft at Orenburg Airport Up to RUB 30,000,000 1 July 2015 – 1 July 2020 The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.9 dated 19 January 2015 The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.16 dated 14 May 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of Aurora Airlines; V.N. Antonov, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of Aurora Airlines D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of Orenburg Airlines JSC Orenburg Airlines Representation (agency) services for JSC Orenburg Airlines Up to RUB 8,201,000 1 April 2015 – 31 December 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of Orenburg Airlines Board of Directors, Minutes No.16 dated 14 May 2015 D.P. Saprykin, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC MASH The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.9 dated 19 January 2015 The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction JSC DONAVIA JSC Aurora Airlines JSC MASH 234 Technical support services for aircraft at Sheremetyevo Airport Medical services to air crew members of PJSC Aeroflot Real property lease 2015 ANNUAL REPORT RUB 1,000,000 Up to RUB 350,000 USD 3,070.30 1 January 2015 – 31 December 2016 1 January 2015 – 31 December 2015 1 November 2014 – 30 September 2015 235 Aeroflot Group Profile Strategic Report Business Overview Counterparty Subject matter of transaction Price Period Interested persons Basis of interest Governing body that adopted the resolution Counterparty Subject matter of transaction Price JSC Rossiya Airlines Representation (agency) services for JSC Rossiya Airlines Up to RUB 55,020,000 1 April 2015 – 31 December 2015 V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Rossiya Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.16 dated 14 May 2015 LLC Pobeda Airlines Transfer of exclusive rights to corporate identity to LLC Pobeda Airlines RUB 31,500,000 JSC Aurora Airlines Representation (agency) services for JSC Aurora Airlines Up to RUB 22,161,000 1 May 2015 – 31 December 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Aurora Airlines; V.N. Antonov, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Aurora Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.16 dated 14 May 2015 JSC Orenburg Airlines Representation (agency) services for JSC Orenburg Airlines RUB 8,201,000 JSC Orenburg Airlines Suretyship provided by PJSC Aeroflot for Public Joint Stock Company Sberbank of Russia (PJSC Sberbank) to secure its overdraft facility The majority of members of the Executive Board of PJSC Aeroflot are members of the Board of Directors of LLC Pobeda Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.16 dated 14 May 2015 JSC Sherotel D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of CJSC Aeromar; V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of CJSC Aeromar The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Annual General Meeting of Shareholders, Minutes No.37 dated 25June 2015 D.P. Saprykin, a member of the Board of Directors and Executive Board of PJSC Aeroflot, is a member of the Board of Directors of Aurora Airlines; V.N. Antonov, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Aurora Airlines; The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.1 dated 31 July 2015 LLC Pobeda Airlines CJSC Aeromar JSC Aurora Airlines 236 Sale of aviation equipment Aircraft interior cleaning and equipment services for PJSC Aeroflot during the period from 1 July 2015 to 30 June 2016 Transfer of exclusive rights to corporate identity to JSC Aurora Airlines 2015 ANNUAL REPORT Up to RUB 100,000,000 Up to RUB 1,578,566,217 RUB 49,665,000 1 April 2015 – 31 December 2015 1 July 2015 – 30 June 2016 Corporate Social Responsibility Period Financial review Corporate Governance Appendixes Interested persons Basis of interest Governing body that adopted the resolution The majority of members of the Executive Board of PJSC Aeroflot are members of the Board of Directors of LLC Pobeda Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.1 dated 31 July 2015 Until 31 December 2015 V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Orenburg Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.1 dated 31 July 2015 Up to RUB 686,900,000 12 months from the date of the Credit Facility Agreement V.Ya. Zingman, a member of the Executive Board of PJSC Aeroflot, is a member of the Board of Directors of JSC Orenburg Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.2 dated 3 September 2015 Services for PJSC Aeroflot passengers in luxury lounges at Sheremetyevo and Pulkovo Airports Up to RUB 900,000,000 1 January 2016 – 31 December 2016 N.B. Altukhov, a member of the Board of Directors of JSC Sherotel, is a member of the Executive Board of PJSC Aeroflot, V.Ya. Zingman, a member of the Board of Directors of JSC Sherotel, is a member of the Executive Board of PJSC Aeroflot The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20 November 2015 JSC MASH Ground handling services for PJSC Aeroflot aircraft RUB 1,300,000 1 September 2015 - 31 August 2018 D.P. Saprykin, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC MASH The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20November 2015 JSC MASH Provision of aircraft parking stands to PJSC Aeroflot at Sheremetyevo Airport Up to RUB 115,000,000 1 September 2015 – 31 August 2018 D.P. Saprykin, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC MASH The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20November 2015 237 Aeroflot Group Profile Counterparty Subject matter of transaction Price Period Interested persons Basis of interest Governing body that adopted the resolution JSC MASH Services for PJSC Aeroflot passengers in luxury lounges at Sheremetyevo Airport Up to RUB 600,000,000 1 September 2015 – 31 August 2018 D.P. Saprykin, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC MASH The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20 November 2015 JSC MASH Airport services at Sheremetyevo Airport Up to RUB 4,500,000,000 1 September 2015 – 31 August 2018 D.P. Saprykin, a member of the Board of Directors of PJSC Aeroflot, is a member of the Board of Directors of JSC MASH The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20 November 2015 LLC Pobeda Airlines Technical support for LLC Pobeda Airlines aircraft RUB 30,000,000 31 December 2015 – 31 December 2017 The majority of members of the Executive Board of PJSC Aeroflot are members of the Board of Directors of LLC Pobeda Airlines The Company owns 20 or more percent of the shares (participatory interests, units) in the legal entity which is a party, beneficiary, intermediary or representative in the transaction; The person holds a position in the governing bodies of the legal entity which is a party, beneficiary, intermediary or representative in the transaction Board of Directors, Minutes No.6 dated 20 November 2015 238 2015 ANNUAL REPORT Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes TR ANSACTIONS BY MEMBERS OF PJSC AEROFLOT EXECUTI VE BODIES Full name Position Transaction type (purchase/sale) Date Amount Equity interest, % Kirill Igorevich Bogdanov Deputy General Director for Information Technology, member of the Executive Board Purchase 17 September 2015 185,800 0.0167% Kirill Igorevich Bogdanov Deputy General Director for Information Technology, member of the Executive Board Sale 23 December 2015 185,800 0.0167% 239 Aeroflot Group Profile RESULTS OF EXECUTION OF PRESIDENTIAL AND GOVERNMENTAL INSTRUCTIONS AND DIRECTI VES No Document type, date, number 1 Ensure the transparency of financial and business activities (Federal Law No. 273-FZ dated 25 December 2008 «On Combating Corruption”, Russian Presidential Decree No. 309 dated 2 April 2013 on measures to implement certain provisions of the Federal Law “On Combating Corruption”, 2014-2015 National Anticorruption Plan approved by Russian Presidential Decree No. 226 dated 11 April 2014) 1.1 Instruction of Director of the Public Service and Personnel Department of the Government of the Russian Federation A.A. Soroko No. P17-9104 dated 26 February 2015 (Incoming Ref. No. 1601 dated 2 March 2015) Submit information about own income, expenses, property and liabilities and those of the spouse and minor children for 2014 to the Public Service and Personnel Department of the Government of the Russian Federation by 30 April 2015. Information was submitted within the prescribed time limit. Russian Government Resolution No.10 dated 9 January 2014 (Incoming Ref. No. 158 dated 13 January 2014) The procedure for notification by certain categories of persons of receipt of a gift related to their official position or duties, valuation, surrender, sale (buyout) of the gift and crediting of proceeds from the sale. Instruction of the Prime Minister of the Russian Federation No. DM-P17-3229 dated 5 May 2014 (Incoming Ref. No. 3465 dated 8 May 2014) A request to ensure the implementation of the 2014-2015 National Anticorruption Plan approved by Russian Presidential Decree No. 226 dated 11 April 2014 Instruction of Deputy Prime Minister of the Russian Federation D.O. Rogozin RD-P17-7398 dated 1 October 2014 (Incoming Ref. No. 7589 dated 6 October 2014) In pursuance of paragraph 2 item “c” of the 20142015 National Anticorruption Plan, by 1 August 2015: 2. The organisations set up to accomplish tasks specified by the Russian Government (according to the list) shall ensure that regulations pursuant to section III of the attached list are developed and adopted and shall send information to the Government of the Russian Federation. Is being executed. Supplementary agreements imposing an obligation to comply with the prohibitions and restrictions and perform the duties prescribed by the laws and regulations of the Russian Federation to combat corruption have been concluded with Aeroflot officials. On 15 November 2013, the Executive Board approved the Code of Corporate Conduct, which contains provisions on combating corruption and preventing and resolving conflicts of interest in Sections 10 and 11. Order of the CEO No. 54 dated 11 February 2015 approved the 2015 Anticorruption Plan, under which the following was developed and approved: Procedure for notifying management of attempts to engage employees in corrupt acts (Order No. 218 dated 2 July 2015); List of positions held by employees under an employment contract which are subject to prohibitions, restrictions and duties set forth in the Federal Law “On Combating Corruption” and other federal laws (Order No. 236 dated 17 July 205); Procedure for notifying the employer of any personal interest that leads or may lead to a conflict of interest (Order No. 250 dated 31 July 2015); Procedure for notification by employees of receipt of a gift in connection with hospitality events, business trips and other official events, in which they participate by virtue of their official position or duties, procedure for surrender, valuation and buyout of the gift and crediting proceeds from the sale (buyout) (Order No. 78 dated 17 March 2016). On 21 December 2015, the Board of Directors approved the following (Minutes No 8): Aeroflot Group Anticorruption Policy; Regulations on the Board of Directors (Audit Committee of the Board of Directors) Confidential Whistle-Blowing System “Hotline”. Information about the progress in the implementation of Instruction of the Government of the Russian Federation No RD-P17-7398 dated 1 October 2014 was sent to Director of the Public Service and Personnel Department of the Government of the Russian Federation A.A. Soroko (Outgoing Ref. No. 12-1180 dated 2 September 2015). 1.2 1.3 1.4 1.5 1.6 240 Instruction of Director of the Public Service and Personnel Department of the Government of the Russian Federation A.A. Soroko No. PI7-40813 dated 19 August 2015 (Incoming Ref. No. 6753 dated 21 August 2015) Article 92 of Federal Law No. 208-FZ dated 26 December 1995 “On Joint-Stock Companies”. Chapter VIII of Order of the Federal Service for Financial Markets of Russia No. 11-46/pz-n dated 4 October 2011 «On approval of the disclosure policy by issuers of equity securities”. Order of the Russian Ministry of Economic Development No. 208 dated 11 May 2011 “On approval of information disclosure by state owned joint-stock companies and state (municipal) unitary enterprises” 2015 ANNUAL REPORT Brief description of assignment Take necessary measures to implement Instruction of the Government of the Russian Federation No. RD-P17-7398 dated 1 October 2014 adopted in pursuance of paragraph 2 item “c” of the 20142015 National Anticorruption Plan regarding submission of information on developed and adopted anticorruption regulations to the Russian Government. Obligation to disclose information to the extent and in accordance with the procedure set forth by the federal executive body for the securities market. Information disclosure requirements for joint-stock companies included in the forecast privatization plan. Execution Is being executed. The regulations on information communication through the interdepartmental portal for state property management have been approved by the Board of Directors (Minutes No. 11 dated 4 April 2012). Reports on communications with shareholders and the investment community are presented to the Board of Directors on a quarterly basis. The company fully complies with disclosure requirements set by Russian legislation. In particular, all information is disclosed on the webpage and in news bulletins of PJSC Aeroflot. Procedure for submission of information and disclosure of material facts relating to the Company and the Company’s insider information was approved by Order No. 80 dated 5 March 2015. Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes No Document type, date, number Brief description of assignment Execution 1.7 Paragraph 7 subparagraph 2 of minutes of a meeting held by First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. ISH-P13-98pr dated 3 October 2013 Publish resolutions of the board of directors not treated as a trade secret Is being executed in accordance with disclosure requirements of legislation in force in the Russian Federation Board of Directors minutes are posted in the Company’s account on the interdepartmental portal for state property management. 2 Russian Government Order No. 867-r dated 29 May 2013 “On approval of the action plan (“road map”) titled “Expanding access for small and medium-sized businesses to procurement conducted by infrastructure monopolies and companies with state participation” (the “Plan”), Order of the Russian Ministry of Economic Development No. 3552 dated 21 June 2013 “On the organisation of work to implement the action plan (“road map”) titled “Expanding access for small and medium-sized businesses to procurement conducted by infrastructure monopolies and companies with state participation” 2.1 Directives of the Government of the Russian Federation No. 6362p-P13 dated 24 October 2014 (Incoming Ref. No. 9085 dated December 9, 2013) Ensure the efficiency of the customer’s interaction with small and medium-sized businesses (“SMBs”), including as regards procurement of innovative products: • create a consultative body responsible for public audit of procurement effectiveness; Executed. A consultative body has been set up (Order No. 188 dated 19 June 2014), its members have been approved by Directive No. 242/U dated 18 December 2014. • develop Regulations on the Consultative Body, Executed. Regulations on the Consultative Body have been developed (RI-GD-227, annex to Order No. 188 dated 19 June 2014). • ensure control over the efficiency of the In progress. Planned to be completed in Q1 2016. At its meeting on 17 December 2015, the Executive Board considered the item entitled “Implementation of the draft regulations on the procedure and rules for implementing innovative solutions” and as part of it approved for implementation a project to create a “single window” system. Project charter and technical documentation began to be developed. • ensure maximum transparency of the activities Is being executed. Information about activities of the consultative body, including minutes of its meetings, is published in the relevant section at http://www.aeroflot.ru/cms/ content/soveshchatelnyi-organ • form a special section in the Annual Report on Executed. A special section in the Annual Report has been formed. ensure the transparency of its activities; customer’s “single window» system to implement innovative products and results of research, development and technological work carried out by SMBs and ensure mutual technology transfer; of the consultative body responsible for public audit of procurement effectiveness; the efficiency of procurement from small and medium-sized businesses; • develop, with the participation of the consultative In progress. body’s representatives, approve and put into effect regulations on procedures and rules for implementing innovative solutions in the customer’s activities; Draft regulations on the procedure and rules for implementing innovative solutions (the “Regulations”) have been developed and heard at a meeting of the consultative body (Minutes No. 2 dated 17 March 2015), where critical remarks were made. These remarks were considered at the meeting of the Executive Board on 17 December 2015, and it was decided to modify the draft regulations. The draft regulations are currently undergoing an internal approval process. Planned implementation time: Q1 2016. • make amendments to the customer’s In progress. Draft amendments to the regulations on procurement of goods, works and services have been developed and are currently undergoing an internal approval process. Planned implementation time: Q2 2016. • develop and introduce a KPI for customer’s Executed. • include in the KPI system for management a Executed. procurement regulations or other administrative documents with respect to procurement limited to SMBs, stipulating: the right of SMBs to select the terms of the bid security; that the bid security provided by SMBs shall be returned to them within 7 business days; the customer’s obligations relating to the time limit for entering into a contract with SMBs (20 business days maximum); the customer’s obligations relating to the time limit for payment for work done (10 business days maximum); that the claims under contracts with SMBs may be assigned to financial institutions; management measuring the share of procurement from SMBs, including innovative products; labour productivity indicator, which should grow by at least 5 percent per annum until the industry average for foreign peers is achieved in 2018; 241 Aeroflot Group Profile No Document type, date, number Appendixes No Document type, date, number 4 Strategy development and updating, efficiency, long-term planning 4.1 List of Instructions of the President of the Russian Federation No. Pr-3086 dated 27 December 2013; Instruction of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 4955p-P13 dated 17 July 2014 5 On the development (updating) of innovative development programmes 5.1 Minutes of a meeting of the Presidium of the Presidential Council for Russia’s Economic Modernization and Innovative Development No. 2 dated 17 April 2015 (section II, item a), paragraph 2) (Incoming Ref. No. 3907 dated 14 May 2015) On the need to update (develop) and approve innovative development programmes of stateowned companies, taking into account the Methodological Guidelines (appendix to the minutes) In progress. An Action Plan for updating the Aeroflot Group Innovative Development Programme has been developed and approved (No. 52/Pl dated 6 August 2015). According to the Plan: the charter of the research project “Updating of the Aeroflot Group Innovative Development Programme” (the “IDP”) has been developed, a tender for selecting a contractor has been prepared and held. Based on the tender results, a contract was signed with the Moscow State Technical University of Civil Aviation to develop an updated IDP. On November 26 2015, the Board of Directors (Minutes No. 7) approved Regulations on the procedure for development and implementation of the Innovative Development Programme. 5.2 Procedure for updating (developing) innovative development programmes of state-owned companies in 2015-2016 approved by Prime Minister of the Russian Federation D.A. Medvedev No. DMP36-7563 dated 7 November 2015 (Incoming Ref. No. 9879 dated 7 July 2015) 1. A key performance indicator for innovative activities of 20-25 percent shall be included in motivational key performance indicators for management of the specified entities by 31 December 2015 and shall be taken into account in determining the remuneration for management of these entities starting from 2016. 2. Entities with state participation shall submit draft innovative development programmes to federal executive authorities for approval in accordance with the Regulations by 1 April 2016. Executed. This indicator is included in the list of key performance indicators for the CEO for 2016 (Minutes of the Board of Directors No. 9 dated 24 December 2015). Information about execution of the Instruction was sent to the Russian Ministry of Transport (Ref. No. 05-7 dated 11 January 2016) • include in the KPI system for management Executed. Ensure the efficiency of the customer’s interaction with SMBs, including as regards procurement of innovative products: Increase the share of e-procurement and open competitive procurement processes in relation to the total annual volume to the extent and by the time provided for in item 7 of the Road Map: Being executed taking into account the Company’s business specifics • the share of e-procurement and open Established by the KPI achievement target for 2015 • the share of e-procurement and open Planned to be achieved in 2016. • the share of e-procurement and open Planned to be achieved in 2017. • the share of e-procurement and open Planned to be achieved in 2018. competitive procurement processes in 2017 should be at least 60 percent; competitive procurement processes in 2018 should be at least 70 percent; • The customer's procurement regulations or other In progress. administrative documents shall be amended (when approving specifics of procurement from SMBs) by separate documents stipulating that at least 20 percent of the annual procurement of standard products that can be replaced with innovative products developed by SMBs should be allocated annually to innovative products. Draft amendments to the Regulations on procurement of goods, works and services have been developed and are currently undergoing an internal approval process. Planned implementation time: Q2 2016. Develop a pilot programme of partnership with SMB associations Executed. The pilot programme of the Company’s partnership with SMBs was developed and approved by CEO Order No. 408 dated 25 November 2015. Prepare proposals for simplifying the procurement procedure for SMBs. In progress. Develop a methodology for determining the life cycle of products, works and services to be procured. The methodology for determining the life cycle of products, works and services to be procured (the “Methodology”) was approved by CEO Order No. 321 dated 28 September 2015 after receiving a positive opinion of the auditor, Higher School of Economics (No. 6.18.1-19/1706-06 dated 17 June 2015). Develop and introduce criteria for evaluating and comparing bids based on the “life cycle cost of a product or work” for innovative, high-tech or technically sophisticated products in the procurement processes. Being executed according to the approved Methodology. Ensure that annual procurement of innovative, hi-tech or technically sophisticated products is conducted using the criterion “life cycle cost of a product or work” Being executed according to the approved Methodology. 3 Russian Presidential Decree No. 287 dated 5 June 2015 “On measures to further develop small and medium-sized businesses” 3.1 Russian Government Order No. 2258-r dated 6 October 2015, Russian Government Resolution No. 1169 dated 29 October 2015 Assessment of draft plans for procurement of goods, works and services, draft plans for procurement of innovative, high-technology and pharmaceutical products, and draft amendments to such plans for compliance with Russian legislative requirements regarding participation of small and medium-sized businesses in procurement, conducted by JSC Federal Corporation for Development of Small and Medium-Sized Businesses prior to their approval Is being executed. Draft plan No. 2150141859 was published in the unified information system on 30 December 2015 (notice No. P2150141859001). According to the report of JSC Corporation SMB No. OZS-31/2015 dated 30 December 2015, the draft plan meets Russian legislative requirements. Brief description of assignment Corporate Governance Executed. competitive procurement processes in 2016 should be at least 50 percent; 2015 ANNUAL REPORT Financial review Execution competitive procurement processes in 2015 should be at least 45 percent; 242 Corporate Social Responsibility • amend the customer’s documents relating to an indicator of environmental friendliness of products made and work performed to be set at a level not lower than that of foreign peers Directives of the Government of the Russian Federation No. 7377p-P13 dated 7 December 2013 (Incoming Ref. No. 486 dated 27 January 2014) Business Overview Brief description of assignment the generation of relevant statistics and include in the KPI system for management an energy savings indicator with a target to achieve at least 5 percent energy savings annually until the industry average for foreign peers is achieved in 2018; 2.2 Strategic Report Ensure that a long-term development programme (the “LTDP”) is approved, develop a programme audit procedure: - ensure that the LTDP is developed and approved; - ensure that implementation of the LTDP is audited and a related audit standard is approved; - ensure that amendments are made to the regulations on the remuneration of the sole executive body Execution Executed. The Aeroflot Group Strategy (of long-term development) through 2025 was approved by the decision of the Board of Directors dated 2 December 2014 (Minutes No. 8); A standard for auditing implementation of the Aeroflot Group LTDP and Statement of Work for the audit were developed and approved by the Board of Directors decision dated 29 January 2015 (Minutes No. 10). In progress. 6 Paragraph 2 of List of Instructions of the President of the Russian Federation No. Pr-3013 dated 27 December 2014, Instructions of the Russian Government No. ISH-P13-1818 dated 23 April 2015 and No. ISH-P13-4148 dated 24 June 2015 6.1 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 3984p-P13 dated 24 June 2015 (Incoming Ref. No. 5471 dated 7 July 2015) 1. Ensure that the following internal documents of the company are developed and implemented by 16 November 2015 in accordance with the methodological guidelines approved by the Russian Government in pursuance of Instruction No. Pr3013: Regulations on improvement of investment and operating efficiency and cost reduction; Regulations on improvement of investment and operating efficiency and cost reduction were approved by the Board of Directors decision dated 21 December 2015 (Minutes No. 8); • Internal audit regulations; Internal Audit Regulations of Aeroflot Group were approved by the Board of Directors decision dated 1 October 2015 (Minutes No. 4); • Regulations of the quality management system; A revised Operational Quality Manual was approved by the Board of Directors decision dated 10 October 2015 (Minutes No. 4); • Regulations on the risk management system; Regulations on the Risk Management System of Aeroflot Group were approved by the Board of Directors decision dated 26 November 2015 (Minutes No. 7); • Regulations on the procedure for development Regulations on the procedure for development and implementation of the Innovative Development Programme were approved by the Board of Directors decision dated 26 November 2015 (Minutes No. 7); and implementation of innovative development programmes 243 Aeroflot Group Profile No 6.2 7. Document type, date, number Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 5024p-P13 dated 31 July 2015 (Incoming Ref. No. 96/KI dated 24 August 2015) Business Overview 2015 ANNUAL REPORT Corporate Social Responsibility Financial review Appendixes Execution No Document type, date, number 2. Submit a report on the implementation of these directives as well as information about implementation of guidelines on key performance indicators (KPIs) No. 2579p-P3 dated 25 April 2014 and on long-term development programmes (LTDPs) No. 4955p-P13 dated 17 July 2014, approval and implementation of the LTDP and the KPI Regulations in the Company to the Federal Agency for State Property Management by 30 November 2015. Executed. The CEO’s key performance indicators (KPIs) for 2015 were approved by the Board of Directors on 23 April 2015. Information about implementation of directives was sent to the Russian Ministry of Economic Development and the Federal Agency for State Property Management (Outgoing Ref. No. 1-1544 dated 20 November 2015 and Outgoing Ref. No. 04-1595 dated 30 November 2015). PJSC Aeroflot KPI Policy for 2015 approved by the Board of Directors decision dated 29 October 2015. 8 Paragraph 5 of List of Instructions of the President of the Russian Federation No. Pr-1474 dated 5 July 2013, paragraph 1 subparagraph 5 of List of Instructions of the President of the Russian Federation No. Pr-2821 dated 5 December 2014, paragraph 5 of Instruction of the Government of the Russian Federation No. DM-P13-9024 dated 8 December 2014 8.1 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 2579p-P13 dated 25 April 2014 (Incoming Ref. No. 4212 dated 3 June 2014) Paragraph 1. Approve s sponsorship and charity budget and regulations on the procedure for establishing and using the sponsorship and charity fund within 10 days after methodological recommendations for the development of regulations on the procedure for establishing and using the sponsorship and charity fund are approved by the Russian Ministry of Economic Development. Executed. The budget was approved by the Board of Directors on 26 November 2015 (Minutes No. 7), the charity expense item is included in the approved budget. Regulations on the procedure for establishing and using the charity fund and regulations on the procedure for establishing and using the sponsorship fund were approved by the Board of Directors decision dated 28 January 2016 (Minutes No. 10). Paragraph 2. Modify the structure of the Company’s annual report by adding information about areas and amounts of sponsorship and charity contributions made by the Company, its subsidiaries and affiliates during the reporting period (starting from reporting for the 2015-2016 corporate year). Executed. Paragraph 3. The Company and its subsidiaries and affiliates shall submit reports on the utilization of the sponsorship and charity fund through the interdepartmental portal for state property management on a quarterly basis (by the 15th day of the month following the reporting quarter, starting from reporting for Q4 2015). Is being executed. Information about the entity’s sponsorship and charity activities will be provided at least every six months (paragraph 2.5 of the methodological recommendations for the development of regulations on the procedure for establishing and using sponsorship and charity funds approved by the Russian Ministry of Economic Development). 8.2 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 2303p-P13 dated 16 April 2015 (Incoming Ref. No. 3244 dated 16 April 2015) (Incoming Ref. No. 3576 dated 24 April 2015) Include the following information in the Annual Report: 1. Information about the existence of a development strategy in the JSC. 2. Information about the existence of a long-term development programme in the JSC. 3. Information about changes in the development strategy and the LTDP compared to the previous year. 4. Information about the existence of other programmes in the JSC (including investment, innovative and other programmes) as part of the development strategy and the LTDP. 5. Information about the existence of an approved programme for disposal of non-core assets in the JSC. 6. Information about whether or not the JSC has an auditor’s report on implementation of the LTDP, date and number of the auditors’ report, main conclusions of the auditor. 7. Information about the existence of an approved system of key performance indicators in the JSC. 8. Brief description of the risks faced by the JSC and its risk management activities. 9. Description of the principles and approaches to organisation of the risk management and internal control system, information about the internal audit function. II. Approval of the Annual Report, provided that it has been prepared based on the audited financial statements for the reporting and previous years III. Incorporation into the Annual Report of information about basic internal regulations that served as the basis for the preparation of the current Annual Report, including key internal regulations governing the internal audit function and operation of the RM&IC system. Executed. The 2014 Annual Report was prepared taking into account consideration the relevant directives, was approved by the Board of Directors decision dated 23 April 2015 (Minutes No. 15) and was approved by the General Meeting of Shareholders on 22 June 2015. 9. Brief description of assignment Corporate Governance Brief description of assignment Paragraph 3 of List of Instructions of the President of the Russian Federation based on the results of a meeting dedicated to improvement of performance of state-owned companies No. Pr-3013 dated 27 December 2014 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 2007p-P13 dated 6 April 2015 (Incoming Ref. No. 2720 dated 7 April 2015) 244 Strategic Report Execution Ensure that state corporations, state and unitary enterprises and business entities in which the Russian Federation and a constituent entity of the Russian Federation hold a total stake exceeding 50% adopt key performance indicators to evaluate the work of management; approve regulations on the Company’s key performance indicators; Executed. approve key performance indicators to evaluate the work of management, which have to be taken into account in making employee compensation and personnel decisions. Target KPIs for the CEO are approved by decisions of the Board of Directors on an annual basis. Make decisions intended to ensure that: a set of measures (list of activities) aimed at achieving at least a 2-3 percent reduction in operating expenditures annually (hereinafter referred to as the “OPEX reduction indicator”) is developed and target indicator for these activities are determined; the list of activities and their indicators, as well as the OPEX reduction indicator, starting from its level in 2015, are included in the long-term development programme of the Company; Is being executed. The list of activities and target indicators for these activities were prepared and approved by the Strategy Committee of the Board of Directors on 27 January 2016 and by the Executive Board on 12 February 2016 for including in the updated LTDP of Aeroflot Group for 2015-2020. The updated LTDP of Aeroflot Group is scheduled to be approved by the Board of Directors. target OPEX reduction indicators are included in the list of key performance indicators for management, which have to be taken into account in making employee compensation and personnel decisions, and also that the Company’s management remuneration is linked to the achievement of the OPEX reduction indicator; Executed. the employment agreement (contract) with the sole executive body of the Company is amended to include an obligation to achieve the OPEX reduction indicator set in the Company’s long-term development programme. The current employment agreement with the Company’s sole body includes an obligation to achieve the OPEX reduction indicator set in the Company’s long-term development programme and provides for fulfilment of approved KPIs. Target KPIs for the CEO for 2014 were approved by the Board of Directors decision dated 16 December 2013 (Minutes No. 11). Information is posted in the Company’s account on the interdepartmental portal for state property management. PJSC Aeroflot KPI Policy for 2015 approved by the Board of Directors decision dated 29 October 2015. Paragraph 6 of the Action Plan (road map) to implement the Code of Corporate Governance approved by Instruction of the Government of the Russian Federation No. ISH-P13-5859 dated 31 July 2014, Russian Government Directives No. 5667-P13 dated 2 September 2014 Directives of Deputy Prime Minister of the Russian Federation A.V. Dvorkovich No. 1109p-P1З dated 26 February 2015 (Incoming Ref. No. 1783 dated 10 March 2015) On approval of the action plan (road map) to implement to the Code of Corporate Governance Executed. The action plan (road map) to improve corporate governance practices was approved by the Board of Directors decision dated 19 March 2015 (Minutes No. 14) 10. Paragraph 1 of List of Instructions of the President of the Russian Federation No. Pr-1032 dated 7 May 2014, paragraph 4 of the schedule for establishing unified treasuries approved by Instruction of the Government of the Russian Federation No. ISH-P13-321 dated 26 January 2015 10.1 Directives of the First Deputy Prime Minister of the Russian Government I.I. Shuvalov No. 5110p-P13 dated 8 August 2014 (Incoming Ref. No. 6568 dated 28 August 2014) Ensure the operation of the unified treasury of the company, its subsidiaries and affiliates providing the centralized management of financial flows of the group of companies, minimisation of financial risks and operating expenses, and maximisation of the return on investment of available resources. The company’s board of directors shall ensure that: • the structure of the unified treasury of the company, its subsidiaries and affiliates (the “group”) providing the centralized management of financial flows of the group, minimisation of financial risks and operating expenses, and maximisation of the return on investment of available resources, and internal documents of the group regulating operation of the Treasury and a financial flow management system are developed and approved. The matter was considered at the meeting of the Board of Directors (Minutes No. 5 dated 25 September 2014) Conducting an annual analysis of the results of establishing the unified treasury of Aeroflot Group was approved by the Board of Directors decision dated 23 April 2015 (Minutes No. 15). The establishment of the unified treasury of Aeroflot Group was approved by the Board of Directors decision dated 3 September 2015 (Minutes No. 2). Regulations on the Unified Treasury were approved on 29 May 2015 (RI-04-078 No. 151/I). Regulations on implementation of the key treasury functions as part of operation of the Unified Treasury were approved on 29 May 2015 (RI-04-079 No. 152/I). 245 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Appendixes No Document type, date, number Brief description of assignment Execution No Document type, date, number 10.2 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 1796p-P13 dated 26 March 2015 (Incoming Ref. No. 2566 dated 2 April 2015) 1. Conduct an annual analysis of the results of establishing the unified treasury of the Company, its subsidiaries and affiliates. 2. Submit a report on the results of conducted analysis to the Russian Ministry of Finance and the Federal Financial Monitoring Service on an annual basis by September 15, starting from 2015. Is being executed. The results are analysed in accordance with the Board of Directors decision dated 23 April 2015 (Minutes No. 15). The report was sent to the Russian Ministry of Finance and the Federal Financial Monitoring Service within the prescribed time limit (Ref. No. 403-2812 dated 15 September 2015) 14 Implementation of recommendations for managing the rights to the results of intellectual activity (paragraph 34 of the Action Plan to implement the Socio-Economic Development Strategy of the Central Federal District through 2012 approved by Russian Government Order No. 2564-r dated 27 December 2012, Instruction of the First Deputy Prime Minister of the Russian Federation No. IS-P8-800 dated 4 February 2014) 14.1 Instruction of the Federal Agency for State Property Management No. 11/9288 dated 7 March 2014 (Incoming Ref. No. 2092 dated 21 March 2014) Consideration of the item entitled “On the feasibility of applying recommendations for managing the rights to the results of intellectual activity” at a meeting of the Board of Directors The item was considered at the meeting of the Board of Directors on 27 March 2014 (Minutes No. 16, paragraph 8.2) The Executive Board was tasked with developing and approving basic provisions regarding management of the rights to the RIA and the Action Plan to implement them. Information is posted in the Company’s account on the interdepartmental portal for state property management. 14.2 Recommendations of the Federal Agency for State Property Management dated 13 March 2014 concerning management of the rights to the results of intellectual activity (RIA) in organisations Develop and approve basic provisions regarding management of the rights to the RIA and the Action Plan to implement them, taking into account recommendations of the Federal Agency for State Property Management and the Company’s innovative development programme; Designate and official to be responsible for efficient operation of the system for managing the rights to the RIA and implementation of basic provisions and the Action Plan In progress. Draft regulations on the management of the rights to the RIA were approved by the Executive Board (Minutes No. 6 dated 27 February 2015, No. 31 dated 17 December 2015). The responsibility for implementation of the Regulations on the management of the rights to the RIA is vested in Deputy General Director for Customer Service. The draft regulations on the management of the rights to the RIA are currently undergoing an internal approval process. 15 Measures to support air passenger transport in the Russian Federation 11 Paragraph 1 sub-paragraph 4 of List of Instructions of the President of the Russian Federation No. Pr-2821 dated 5 December 2014, paragraph 4 of Instruction of the Government of the Russian Federation No. AD-P9-9176 dated 8 December 2014 Directives of the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 1346p-P13 dated 5 March 2015 (Incoming Ref. No. 2247 dated 23 March 2015) 12 Paragraph 2 item «c” of Russian Presidential Decree No. 596 dated 7 May 2012 “On Long-Term Government Economic Policy” The boards of directors need to: analyse assets of joint-stock companies for separating non-core assets, where appropriate; ensure that a programme for disposal of NCAs is considered and decided on (approved); In addition: NCAs have to be not only disposed of, but also removed from the sphere of influence of joint-stock companies. NCAs can also include interests in subsidiaries and affiliates not used in core business. Executed. Amendments to the updated long-term development programme of Aeroflot Group were approved by the Board of Directors decision dated 28 May 2015 (Minutes No. 18). Minutes of a meeting held by the Prime Minister of the Russian Federation D.A. Medvedev No. DM-P918pr dated 24 February 2015 (Incoming Ref. No. 1775 dated 10 March 2015) The programme for disposal of NCAs was approved by the Board of Directors on 26 July 2012 (Minutes No. 1). Information is posted in the Company’s account on the interdepartmental portal for state property management. Russian Government Order No. 1250-r dated 9 July 2014, paragraph 6 section 2 of the action plan, subparagraphs 6.2, 6.3, 6.4 paragraph 6 section 2 of the Action Plan to ensure labour productivity, create and modernise highly productive jobs, approved by Russian Government Order No. 91-r dated 23 January 2003 Directives of the Government of the Russian Federation No. 7389r-P13 dated 31 October 2014 (Incoming Ref. No. 8844 dated 24 November 2014) 246 Executed. Programme for disposal of non-core assets (NCAs) Paragraph 1 item “k” of Instruction of the President of the Russian Federation No. Pr-3668 dated 6 December 2011. 13 Ensure that by the end of Q1 2015: a set of measures aimed at a planned and phased replacement of procurement of foreign products (works, services) with procurement of Russian products (works, services) equivalent in terms of technical characteristics and consumer properties used in the implementation of investment projects and current activities, based on principles of economic feasibility and technological feasibility, is developed; the list of activities and their indicators are included in the company’s long-term development programme 2015 ANNUAL REPORT Consideration of an item entitled “Labour productivity improvement” at meetings of the board of directors of joint-stock companies by December 2014 and adopting of decisions intended to ensure that: a set of labour productivity improvement measures (list of activities) in the company (the “list of activities”) is developed and target indicators for these activities are determined; of activities, indicators of their implementation, and values of the labour productivity indicator (the “LPI”) calculated under the methodology provided in the Order of Rosstat No. 576 dated 23 September 2014 are included in the company’s long-term development programme, taking into account provisions of the Methodological Guidelines on the Drafting of Long-Term Development Programmes approved by the Instruction of the Government of the Russian Federation No. ISH-P13-2583 dated 15 April 2014; the target LPI is included in the list of key performance indicators for management that have to be considered in making employee compensation and personnel decisions, and the company’s management remuneration is linked to the achievement of the LPI; amendments are made to the employment agreement (contract) with the company’s sole executive body to include an obligation to achieve the LPI values determined in the company’s longterm development programme; The matter was considered at a meeting of the Board of Directors (Minutes No. 8 dated 2 December 2014) the annual federal statistical monitoring form “Labour productivity in non-financial corporations with state participation” is completed via the Company’s account on the interdepartmental portal for state property management, taking into account provisions of the Order of Rosstat No. 576 dated 23 September 2014. Information is published in the Company’s account on the interdepartmental portal for state property management. A list of labour productivity improvement activities was approved on 19 February 2015 (No. 14/PI). The Board of Directors (Minutes No. 10 dated 29 January 2015) approved the weights of the KPIs for the Aeroflot Group LTDP for 2015 (the weight of the labour productivity indicator, including a blocking indicator (bonus reduction indicator *) is 15 percent). Brief description of assignment Corporate Governance 9. The Russian Ministry of Transport, with the participation of PJSC Aeroflot, shall consider the possibility of selling air tickets in a quantity exceeding the aircraft seating capacity to increase aircraft load factors with an analysis of mechanisms for reimbursing non-carried passengers for possible damage. 10. The Russian Ministry of Transport and the Ministry of Economic Development, with the participation of PJSC Aeroflot, shall consider the possibility of wet leasing-out an aircraft and submit the relevant proposal to the Russian Government according to established procedure. 14. The Russian Ministry of Transport, with the participation of leading Russian airlines, shall consider limiting the liability of airlines to passengers in case of flight delays and cancellations due to weather conditions and submit agreed proposals to the Russian Government. Execution Executed. The Company’s position was communicated to the Russian Ministry of Transport (Outgoing Ref. No. 407-89 dated 20 March 2015). 16 On organising the fulfilment of obligations of OJSC TRANSAERO Airlines to transport passengers 16.1 Minutes of the meeting of the Governmental Committee for Economic Development and Integration held by the First Deputy Prime Minister of the Russian Federation I.I. Shuvalov No. 8 dated 1 September 2015 (Incoming Ref. No. 7330 dated 14 September 2015) 6. Recommend that PJSC Sberbank, together with PJSC Aeroflot, should hold negotiations with credit institutions that are creditors of OJSC TRANSAERO Airlines on restructuring the debt of OJSC TRANSAERO Airlines. Executed. Proposals were sent to PJSC Sberbank on 21 August 2015. 16.2 List of Instructions of the President of Russian Federation V.V. Putin based on the results of the meeting with members of the Russian Government No. Pr-2228 dated 28 October 2015 (Incoming Ref. No. 189/KI dated 30 October 2015) 1. Ensure the fulfilment of the obligations of OJSC TRANSAERO Airlines to transport passengers together with PJSC Aeroflot 2. Take measures to employ discharged employees of OJSC TRANSAERO Airlines Executed. Obligations to passengers have been performed in full. Information about execution of the instruction was sent to the Russian Ministry of Transport on 18 November 2015. 16.3 Instruction of Deputy Prime Minister of the Russian Federation A.V. Dvorkovich No. AD-P9-7634 dated 11 November 2015 (Incoming Ref. No. 196/KI dated 13 November 2015) Execution of paragraph 1 of Instruction of the President of the Russian Federation V.V. Putin No. 2228 dated 28 October 2015 based on the results of a meeting with members of the Russian Government Work was carried out, information about employment of former employees of OJSC TRANSAERO Airlines at PJSC Aeroflot is submitted to the Federal Labour and Employment Service on a weekly basis on Thursdays. 247 Aeroflot Group Profile No Document type, date, number 17 Certain assignments given by the Government of the Russian Federation 17.1 Instruction of Deputy Prime Minister of the Russian Federation A.V. Dvorkovich No. AD-P9-356 dated 24 January 2015 (Incoming Ref. No. 591 dated 30 January 2015) The Russian Ministry of Transport, the Ministry of Economic Development, the Ministry for Development of Russian Far East and the Federal Air Transport Agency shall, together with PJSC Aeroflot, Vnesheconombank, OJSC Foundation for the Development of the Far East and Baikal Region and major Russian banks, review a submission from the Head of the Republic of Sakha (Yakutia), report proposals to the Russian Government and inform the Head of the Republic of Sakha (Yakutia) accordingly. Executed. Proposals were sent to the Russian Ministry of Transport (Ref. No. GD-219 dated 19 February 2015) 17.2 Minutes of a meeting held by Deputy Prime Minister of the Russian Federation O.Yu. Golodets No. OG-P823pr dated 28 January 2014 (Incoming Ref. No. 827 dated 6 February 2015) 6. The Russian Ministry of Education and Science shall, together with PJSC Aeroflot, address the issue of transportation of children to the International Children’s Centre Artek and, in particular, shall determine routes, dates and number of children’s groups, and also a fixed fare for proposed routes for the 2015 summer season. Executed. Proposals were sent to the Russian Ministry of Science and Education (Outgoing Ref. No. 05-242 dated 26 February 2016, No 407.05-71 dated 11 March 2015) 17.3 Instruction of Deputy Prime Minister of the Russian Federation D.O. Rogozin No. RD-P7-3820 dated 1 October 2014 (Incoming Ref. No. 4896 dated 17 June 2014) The Russian Ministry of Transport, the Federal Agency for Special Construction and the Federal Space Agency shall, together with PJSC Aeroflot, discuss resumption of flights to Blagoveshchensk and report on the agreed decision. Executed. The Company’s proposals were sent to the Federal Air Transport Agency by e-mail on 8 June 2015. 17.4 List of Instructions of the President of the Russian Federation V.V. Putin based on the results of the meeting devoted to the development of civil aviation equipment on 26 March 2015 No. Pr-625 dated 4 April 2015 (Incoming Ref. No. 15/KI dated 7 April 2014) 4. Recommend that OJSC UAC, together with PJSC Aeroflot, submit proposals according to established procedure on improving post-sales support for the Sukhoy Superjet 100 and ensuring smooth supply of spare parts and components. Deadline: 1 June 2015 Executed. Proposals on improving post-sales support for the SSJ100 were sent to the President of OJSC UAC Yu.B. Slusar (Outgoing Ref. No. GD-20/KI dated 25 May 2015). On May 29 2015, a joint list of actions to improve post-sales support and ensure smooth supply of spare parts and components for the Sukhoy Superjet 100 was prepared (Outgoing Ref. No. B/N/1 dated 29 May 2015) 17.5 Instruction of Deputy Prime Minister of the Russian Federation A.V. Dvorkovich No. AD-P10-5516 dated 13 August 2014 (Incoming Ref. No. 6632 dated 8 August 2015) 3. Companies with state participation shall consider the possibility of financing certain activities at the 33rd World Conference of the International Association of Science Parks and Areas of Innovation according to the enclosed list of potential investors and an estimate of the cost of activities. Executed. Information about willingness to act as an investor of the 33rd World Conference of the International Association of Science Parks and Areas of Innovation was sent to A.V. Dvorkovich (Outgoing Ref. No. GD-1222 dated 9 September 2015). 17.6 Instruction of Deputy Prime Minister of the Russian Federation D.O. Rogozin No. RD-P2-6902 dated 10 September 2015 (Incoming Ref. No. 165/KI dated 12 October 2015) Ensure execution of Instruction of the President of the Russian Federation V.V. Putin No. Pr-2059 dated 5 October 2015 concerning development of Russian-Venezuelan relations. Submit to the Russian Government a draft of the first report for the Russian President by 24 March 2016, and afterwards every six months. Executed. Proposals were sent to the Russian Ministry of Transport (Outgoing Ref. No. GD-1445 dated 27 October 2015) 18 List of Instructions of the President of the Russian Federation No. Pr-1891 dated 17 September 2015 Instruction of the Prime Minister of the Russian Federation D.A. Medvedev No. DM-P16-6658 dated 30 September 2014 (Incoming Ref. No. 7929 dated 2 October 2015) 248 2015 ANNUAL REPORT Brief description of assignment Execution Implementation of the list of instructions of the President of the Russian Federation V.V. Putin (the “List”) based on the results of the Eastern Economic Forum: Is being executed. Paragraph 1 item “c” of the List: “c) ensure the expansion of the list of investment projects in the Far East” Information about expansion of the list of investment projects in the Far East was sent to the Russian Ministry of Finance and the Ministry for Development of Russian Far East (Outgoing Ref. No. GD-1407 dated 19 October 2015) a) the deadline for completing selection of investment projects is 18 January 2016. Subparagraph three item “f” of the List: “ensure that financing of the socio-economic development of the Far East as part of activities carried out by institutions of development and companies with state participation, including implementation of their investment programmes, is given priority”: ensure that amendments are made to development plans and investment programmes of organisations to create separate sections in them (providing for special activities). Information that financing of the socio-economic development of the Far East has been assigned priority was sent to the Ministry for Development of Russian Far East (Outgoing Ref. No. 407-469 dated 25 December 2015). Strategic Report Business Overview No Document type, date, number 19 Preparation for the 2016 Olympic Games and Paralympic Games 19.1 Minutes of the meeting of the Organising Committee for the Preparation of Russian Athletes for the Olympic Games and Paralympic Games chaired by Deputy Prime Minister of the Russian Federation, Chairman of the Organising Committee for the Preparation of Russian Athletes for the Olympic Games and Paralympic Games A.V. Dvorkovich No. 1-pr dated 23 January 2015 (Incoming Ref. No. 880 dated February 10, 2015) 19.2 Minutes of the meeting of the Organising Committee for the Preparation of Russian Athletes for the Olympic Games and Paralympic Games chaired by Deputy Prime Minister of the Russian Federation, Chairman of the Organising Committee for the Preparation of Russian Athletes for the Olympic Games and Paralympic Games A.V. Dvorkovich No. 2-pr dated 16 December 2015 (Incoming Ref. No. 10416 dated 24 December 2015) Corporate Social Responsibility Financial review Brief description of assignment Corporate Governance Appendixes Execution 10. The Russian Ministry of Transport and the Ministry of Sports shall, together with PJSC Aeroflot and OJSC RZD, decide on exempting sports equipment carried by athletes of national teams from excess baggage charges by 2 March 2015. Russian sports federations decided to decline subsidies for sports events. In this connection, the Russian Ministry of Sports sent a notice to the Russian Ministry of Transport stating that it was not possible to conclude agreements for excess baggage of sports teams (Incoming Ref. No. 727 dated 2 February 2016). 11. The Russian Ministry of Transport shall, together with the Olympic Committee of Russia, the Paralympic Committee of Russia, the Russian Ministry of Sports and PJSC Aeroflot, organise flights between Moscow and Rio de Janeiro Moscow to carry the Russian Olympic Team and the Russian Paralympic Team to the Olympic and Paralympic Games by 1 June 2015. Is being executed. Proposals were sent to the Russian Ministry of Transport and the Russian Ministry of Sports (Outgoing Ref. No. GD-57 dated 25 January 2016, No. 09-22 dated 18 January 2016) Paragraph 6 of section I. The Russian Ministry of Transport and PJSC Aeroflot shall, together with the Paralympic Committee of Russia, decide on organising flights to carry the Paralympic Delegation to the Paralympic Games and the fare for these flights by 16 January 2016. In progress. The deadline has been extended to 4 April 2016. (Incoming Ref. No. 1044 dated 12 February 2016) 249 Aeroflot Group Profile COMPLIANCE WITH THE CORPOR ATE GOVERNANCE CODE No. Principles of corporate governance 1.1 The company should ensure fair and equal treatment of all its shareholders in the course of exercise by them of their right to participate in management of the company 1.1.1. The company should create for its shareholders the best possible conditions for participation in its general meetings, developing informed positions on items on the agenda of the general meeting, coordinating their actions, and give them opportunities to express their opinions on the matters under consideration. 1. The internal document of the company governing proceedings at the general meetings, approved by the general meeting of shareholders, is publicly available. 2. The company provides an easy way to communicate with the company, such as a “hotline”, e-mail or an online forum, allowing shareholders to express their opinions and raise questions relating to the agenda in preparing for a general meeting. These actions were taken by the company before each general meeting held during the reporting period. Observed The procedure for giving notice of a general meeting and providing materials for it should enable the shareholders to prepare properly for participation in the meeting. 1. A notice of a general shareholders meeting is posted (published) on the website no later than 30 days before the date of the general meeting. 2. The notice of a meeting states the venue of the meeting and documents required for admission to the premises. 3. The shareholders were provided with access to information about persons who proposed items for the agenda and nominated candidates to the board of directors and the audit commission of the company. Observed During the preparation for and holding of the general meeting, the shareholders should be able to freely and timely obtain information about the meeting and its materials, to pose questions to the executive bodies and members of the board of directors and communicate with each other. 1. In the reporting period, the shareholders had the opportunity to ask questions to members of the executive bodies and the board of directors before and during the annual general meeting. 2. Positions of the board of directors (including dissenting opinions recorded in the minutes) on each item on the agenda of general meetings held during the reporting period were set out in the materials for the general shareholders meeting. 3. The company provided access to the list of persons entitled to participate in a general meeting to the shareholders who have this right starting from the date when the company received it in the case of all general meetings held during the reporting period. Observed There should be no unjustified difficulties preventing shareholders from exercising their right to demand that a general meeting be convened, nominate candidates to the governing bodies and submit proposals on its agenda. 1. In the reporting period, shareholders were able to propose items to be included in the agenda of the annual general meeting during a period of at least 60 days from the end of the respective calendar year, 2. In the reporting period, the company did not refuse to include proposals on the agenda or proposed candidates to the company’s bodies due to typos and other insignificant flaws in shareholder proposals. Partially observed 1.1.2 1.1.3 1.1.4 1.1.5 250 Each shareholder should be able to freely exercise his/her right to vote in a straightforward and convenient way. 2015 ANNUAL REPORT Criteria for assessing compliance with the principle of corporate governance An internal document (internal policy) of the company contains provisions pursuant to which each participant of the general meeting may request a copy of the ballot filled out thereby, certified by the counting commission, until the end of the meeting. Status of compliance with the principle of corporate governance Observed Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes No. Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance 1.1.6 Procedures for holding a general meeting set by the company should provide equal opportunity to all persons present at the meeting to express their opinions and ask questions that might be on interest to them. 1. A sufficient time was provided for reports on the agenda and its discussion at all general shareholders meetings held in praesentia (joint presence of shareholders) during the reporting period. 2. Candidates to the company’s governing and controlling bodies were available to answer questions from shareholders at the meeting at which their candidatures were put to the vote. 3. When making decisions related to the preparation and holding of general shareholders meetings during the reporting period, the board of directors considered the use of telecommunications facilities to provide the shareholders with remote access to their general meetings. Observed 1.2. Shareholders should be given equal and fair opportunities to participate in the profits of the company by means of receiving dividends. 1.2.1 The company should develop and put in place a transparent and clear mechanism for determining the amount of dividends and their payment. 1. The company has developed a dividend policy which has been approved by the board of directors and disclosed. 2. If the company’s dividend policy uses indicators from financial statements to determine the dividend amount, the respective provisions of the dividend policy take into account consolidated financial statements indicators. Observed 1.2.2 The company should not make a decision on the payment of dividends, if such decision, without formally violating limits set by law, is unjustified from the economic point of view and might lead to false assumptions about the company’s activities. The dividend policy of the company clearly indicates financial/economic circumstances in which the company should not pay dividends. Observed 1.2.3 The company should not allow the deterioration of the dividend rights of its existing shareholders. In the reporting period, the company did not take any action leading to the deterioration of dividend rights of its existing shareholders. Observed 1.2.4 The company should strive to rule out any ways through which its shareholders can obtain any profit (gain) at the expense of the company other than dividends and liquidation value. In order to rule out any ways through which shareholders can obtain any profit (gain) at the expense of the company other than dividends and liquidation value, internal documents of the company establish control mechanisms ensuring that any persons affiliated (associated) with its major shareholders (individuals who have the right to dispose of the votes attached to voting shares) are identified in a timely manner as well as the procedure for approval of transactions therewith in instances where such transactions are not formally recognized under the law as interested party transactions. Partially observed 1.3. The corporate governance system and practices should ensure equal terms and conditions for all shareholders owning shares of the same class (category), including minority and foreign shareholders, as well their equal treatment by the company. 1.3.1 The company should create conditions which would enable its governing bodies and controlling persons to treat each shareholder fairly, in particular, which would rule out the possibility of any abuse of minority shareholders by major shareholders. During the reporting period, procedures for managing potential conflicts of interest of major shareholders were efficient and the board or directors paid due attention to the conflicts between shareholders, if any. Observed 1.3.2 The company should not perform any acts which will or might result in artificial redistribution of corporate control. There are no quasi-treasury shares or they were not voted during the reporting period. Not observed Explanations for deviations from criteria for assessing compliance with the principle of corporate governance The current version of the Charter sets a minimum period of 50 days from the end of the financial year during which shareholders shall have the right to submit proposals for the agenda of the general meeting. The new version of the Charter, which is scheduled to be approved by the Annual General Meeting of Shareholders in 2016, will provide for a longer period (up to 80 days). Strategic Report Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Actually observed, but not formally codified in internal documents. In accordance with the regulations on the procedure for exercising rights attached to quasitreasury shares of PJSC Aeroflot approved by the Board of Directors on 28 January 2016, the Board of Directors of PJSC Aeroflot, which consists of representatives of majority and minority shareholders and foreign investors, provides control over the exercise of rights attached to quasi-treasury shares. 251 Aeroflot Group Profile No. Principles of corporate governance 1.4. Shareholders should be provided with reliable and effective means of recording their rights in shares as well as with the opportunity to freely dispose of their shares in a non-onerous manner. 1.4.1 Shareholders should be provided with reliable and effective means of recording their rights in shares as well as with the opportunity to freely dispose of their shares in a non-onerous manner. 2.1. The board of directors should be in charge of strategic management of the company, determine major principles of and approaches to creation of a risk management and internal control system, monitor the activity of the company’s executive bodies, and carry out other key functions. 2.1.1 The board of directors should be responsible for decisions to appoint and remove executive bodies, including in connection with their failure to properly perform their duties. The board of directors should also carry out supervision to ensure that the company’s executive bodies act in accordance with the approved development strategy and main business goals of the company. 1. The board of directors has the powers set forth in the charter to appoint and remove members of executive bodies and determine the terms and conditions of contracts with them. 2. The board of directors reviewed the report(s) of the sole executive body and members of the collegial executive body on the implementation of the company’s strategy. Observed 2.1.2 The board of directors should establish basic long-term targets of the company’s activity, evaluate and approve its key performance indicators and principal business goals, as well as evaluate and approve its strategy and business plans in respect of its principal areas of operations. Items discussed at the board of directors during the reporting period included the progress in the implementation and updating of the strategy, approval of the company’s financial and business plan (budget), as well as criteria and indicators (including intermediate indicators) of implementation of the strategy and business plans of the company. Observed 2.1.3 The board of directors should determine the principles of and approaches to creation of a risk management and internal control system in the company. 1. The board of directors determined the principles of and approaches to creation of a risk management and internal control system in the company. 2. The board of directors evaluated the company’s risk management and internal control system during the reporting period. Observed The board of directors should determine the company’s policy on remuneration and/or reimbursement (compensation) of expenses for members of the board of directors and executive bodies and other key managers of the company. 1. The company has developed and implemented a policy on remuneration and/or reimbursement (compensation) of expenses for members of the board of directors and executive bodies and other key managers of the company, which was approved by the board of directors. 2. Matters related to this policy were considered at the board of directors meetings held during the reporting period. Observed The board of directors should play a key role in prevention, detection and resolution of internal conflicts between the company’s bodies, shareholders and employees. 1. The board of directors plays a key role in prevention, detection and resolution of internal conflicts. 2. The company has established a system designed to identify transactions involving a conflict of interest and a system of measures aimed at resolving such conflicts. Observed 2.1.6 The board of directors should play a key role in procuring that the company is transparent, discloses information in full and in due time, and provides its shareholders with unhindered access to its documents. 1. The board of directors approved the regulations on information policy. 2. The company designated persons responsible for implementation of the information policy. Observed 2.1.7 The board of directors should monitor the company’s corporate governance practices and play a key role in its material corporate events. The board of directors reviewed the company’s corporate governance practices during the reporting period. Observed 2.1.4 2.1.5 252 2015 ANNUAL REPORT Criteria for assessing compliance with the principle of corporate governance The quality and reliability of the work carried out by the company’s registrar in keeping the register of securities owners meet the needs of the company and its shareholders. Status of compliance with the principle of corporate governance Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Observed A member of the Board of Directors is paid remuneration in accordance with the Regulations on Remuneration for Members of the Board of Directors of PJSC Aeroflot approved by the general shareholders meeting of PJSC Aeroflot. Strategic Report Business Overview Corporate Social Responsibility Financial review Criteria for assessing compliance with the principle of corporate governance Corporate Governance Appendixes No. Principles of corporate governance Status of compliance with the principle of corporate governance Explanations for deviations from criteria for assessing compliance with the principle of corporate governance 2.2. The board of directors should be accountable to the company’s shareholders. 2.2.1. Information about the board of directors’ work should be disclosed and provided to the shareholders. 1. The annual report of the company for the reporting period includes information on attendance of meetings of the board of directors and committees by individual directors. 2. The annual report contains information on principal results of evaluation of the work of the board of directors which was performed during the reporting period. Partially observed Information on attendance of meetings of the Board of Directors and its committees is provided in the Annual Report for the reporting period. The introduction of this practice is under consideration, as this will require financial expenditures under the current economic conditions. 2.2.2 The chairman of the board of directors must be available to communicate with the company’s shareholders. The company employs a transparent procedure enabling its shareholders to pose questions to the chairman of the board of directors and express their positions on them. Observed 2.3. The board of directors should be an effective and professional governing body, which is able to exercise objective independent judgments and make decisions in the best interests of the company and its shareholders. 2.3.1 Only persons with impeccable business and personal reputation as well as knowledge, skills and experience necessary to make decisions that fall within the competence of the board of directors and are required for the effective performance of its functions should be elected to the board of directors. 1. The procedure for evaluating the performance of the board of directors adopted in the company includes, but is not limited to, an assessment of the professional qualifications of the board members. 2. In the reporting period, the board of directors (or its nominating committee) evaluated candidates to the board of directors to determine whether they have the necessary experience, knowledge and business reputation, whether there was any conflict of interest, etc. Observed 2.3.2 Members of the company’s board of directors should be elected through a transparent procedure enabling the shareholders to obtain information about candidates sufficient for them to get an idea of their personal and professional qualities. In the case of each general shareholders meeting with an agenda including the election of the board of directors held during the reporting period, the company presented to the shareholders biographical details of all candidates to the board of directors, the results of evaluation of the candidates by the board of directors (or its nominating committee), information on whether the candidates meet the independence criteria in accordance with recommendations 102 - 107 of the Code, and the written consent of the candidates to be elected to the board of directors. Observed 2.3.3 The composition of the board of directors should be balanced, in particular, in terms of qualifications, experience, knowledge and business skills of its members. The board of directors should enjoy the confidence of the shareholders. As part of the procedure for evaluating the work of the board of directors during the reporting period, the board of directors reviewed its own needs in terms of professional qualifications, experience and business skills. Observed 2.3.4 The membership of the board of directors should enable the board to organise its activities in a most efficient way, in particular, to form committees of the board of directors, as well to enable substantial minority shareholders of the company to elect a candidate to the board of directors for whom they would vote. As part of the procedure for evaluating the work of the board of directors during the reporting period, the board of directors considered whether the number of members of the board of directors met the needs of the company and the interests of its shareholders. Observed 253 Aeroflot Group Profile No. Principles of corporate governance 2.4. The board of directors should include a sufficient number of independent directors. 2.4.1 An independent director should be a person who has sufficient professional skills, experience and independence to have his/her own position, is able to make objective and bona fide judgments, free from the influence of the executive bodies, any individual group of shareholders or other stakeholders. It should be noted that, under normal circumstances, a candidate (or an elected member of the board of directors) may not be deemed to be independent, if he/she is associated with the company, its substantial shareholder, material counterparty, competitor, or the government. During the reporting period, all independent members of the board of directors met all the criteria of independence set out in recommendations 102-107 of the Code or were determined to be independent by decision of the board of directors. Candidates to the board of directors should be evaluated to determine whether they meet the criteria of independence, with a review to determine whether or not independent board members meet the independence criteria conducted on a regular basis. When carrying out such evaluation, substance shall take precedence over form. 1. During the reporting period, the board of directors (or its nominating committee) formed an opinion on the independence of each candidate to the board of directors and submitted the relevant report to the shareholders. 2. The board of directors (or its nominating committee) reviewed the independence of the current board members specified as independent directors in the company’s annual report at least once during the reporting period. 3. The company has developed procedures determining which actions a board member is required to undertake in the event that he/she ceases to be independent, including an obligation to notify the board of directors to this effect in a timely manner. Observed 2.4.2 Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance Observed 2.4.3 Independent directors should account for at least one-third of all directors elected to the board of directors. Independent directors account for at least one- third of the total number of the board members. Observed 2.4.4 Independent directors should play a key role in preventing internal conflicts in the company and its performance of material corporate actions. Independent directors (who have no conflict of interest) carry out a preliminary evaluation of the company’s material corporate actions that could involve conflicts of interest and the results of this evaluation are presented to the board of directors. Observed 2.5. The chairman of the board of directors should help it carry out the functions assigned to the board in a most efficient manner. 2.5.1 The chairman of the board of directors should be an independent director or the senior independent director among the company’s independent directors should be identified who would coordinate work of the independent directors and liaise with the chairman of the board of directors. 1. The chairman of the board of directors is an independent director or the senior independent director among the independent directors is identified. 2. The role, rights and duties of the chairman of the board of directors (and, if applicable, the senior independent director) are properly defined in the company’s internal documents. Not observed 2.5.2 The chairman of the board of directors should ensure that the board meetings are held in a constructive atmosphere and that any items on the meeting agenda are discussed freely. The chairman should also monitor fulfilment of decisions made by the board of directors. The performance of the chairman of the board of directors was evaluated as part of the procedure for evaluating the performance of the board of directors in the reporting period. Observed 2.5.3 The chairman of the board of directors should take the necessary measures to provide the board members in a timely manner with information required to make decision on issues on the agenda. The duty of the chairman of the board of directors to take measures to ensure that materials relating to the agenda of the board meeting are provided to the board members in a timely manner is set forth in the company’s internal documents. Observed 254 2015 ANNUAL REPORT Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Materials corporate actions are considered by the Audit Committee of the Board of Directors prior to their execution. A majority of the Committee members are independent directors. Strategic Report Business Overview Corporate Social Responsibility Financial review Criteria for assessing compliance with the principle of corporate governance Corporate Governance No. Principles of corporate governance 2.6. Members of the board of directors should act in good faith and reasonably in the best interests of the company and its shareholders, being sufficiently informed, with due care and diligence. 2.6.1 Board members should make decisions considering all available information, with no conflict of interest, treating all shareholders equally, and in the context of normal business risks. 1. The company’s internal documents establish that a member of the board of directors shall notify the board of directors if he/she has a conflict of interest relating to any item on the agenda of the meeting of the board of directors or its committee before discussion of such item is commenced. 2. The company’s internal documents provide that a board member shall abstain from voting on any issues in respect of which he/she has a conflict of interest. 3. The company has established a procedure enabling board members to receive, at the expense of the company, professional advice on issues within their competence. Observed 2.6.2 Rights and duties of board members should be clearly stated and documented in the company’s internal documents. The company has adopted and published an internal document that clearly defines the rights and duties of board members. Observed 2.6.3 Board members should have sufficient time to perform their duties. 1. Individual attendance of meetings of the board of directors and committee and the time devoted to preparation for meetings was taken into account as part of the procedure for evaluating the board of directors in the reporting period. 2. In accordance with the company’s internal documents, board members are required to notify the board of directors of their intention to take a position in governing bodies of other entities (other than entities controlled by or affiliated with the company), as well as of such appointment. Partially observed 2.6.4 All board members should have equal opportunity to access the company’s documents and information. Newly elected board members should be provided with sufficient information about the company and the work of its board of directors as soon as practicable. 1. In accordance with the company’s internal documents, board members have the right to access the company’s documents and make inquiries concerning the company and entities under its control, and the executive bodies of the company are required to provide such information and documents. 2. The company has a formalised introductory course programme for newly elected board members. Observed 2.7. Meetings of the board of directors, preparation for them, and participation of board members therein should ensure efficient work of the board. 2.7.1 Meetings of the board of directors should be held as needed, having regard to the scope of the company’s activities and the goals set by the company for a specific period. The board of directors held at least six meetings during the reporting year. Status of compliance with the principle of corporate governance Appendixes Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Internal documents do not impose an obligation on members of the Company’s Board of Directors to notify it of their election to governing bodies of other entities. Observed Given the balanced composition of the Board of Directors, the quality of preliminary consideration of matters submitted to the board of directors (including at the level of committees with the participation of independent directors) and high activity of independent directors, it appears that this recommendation does not need to be implemented. 255 Aeroflot Group Profile No. Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance Explanations for deviations from criteria for assessing compliance with the principle of corporate governance 2.7.2 The company’s internal documents should establish a procedure for preparing for and holding board meetings that enables the board members to prepare properly for such meetings. The company has approved an internal document establishing the procedure for preparing for and holding board meetings which, inter alia, provides that a notice of a meeting shall be given, as a rule, at least 5 days before the date of the meeting. Observed 2.7.3 The form of a meeting of the board of directors should be determined with due regard to the importance of the issues on the agenda. The most important issues should be decided at meetings held in praesentia. The company’s charter or internal documents provide that the most important issues (according to the list provided in recommendation 168 of the Code) shall be decided at meetings held in praesentia. Partially observed Actually observed. Such provision will be included in the new version of the Charter scheduled to be approved at the AGM in 2016. 2.7.4 Decisions on the most important issues relating to the company’s activities should be made at a meeting of the board by a qualified majority vote or by a majority vote of all elected board members. The company’s charter provides that decisions on the most important issues outlined in recommendation 170 of the Code shall be made at a meeting of the board by a qualified majority of at least three-fourths or a majority of all elected board members. Partially observed The recommendations are actually observed. Relevant amendments to the Charter are scheduled to be approved at the next annual general shareholders meeting in 2016. 2.8. The board of directors should form committees for preliminary consideration of the most important issues relating to the company’s activities. 2.8.1 An audit committee comprised of independent directors should be formed for preliminary consideration of matters related to control over the company’s financial and economic activities. 2.8.2 2.8.3 256 A remuneration committee consisting of independent directors and chaired by an independent director other than the chairman of the board of director should be formed for preliminary consideration of matters related to the development of efficient and transparent remuneration practices. A nominating (appointments, human resources) committee with a majority of its members being independent directors should be formed for preliminary consideration of matters relating to human resources planning (succession planning), professional composition and efficiency of the board of directors,. 2015 ANNUAL REPORT 1. The board of directors has formed an audit committee composed entirely of independent directors. 2. The company’s internal documents define the tasks of the audit committee, including, but not limited to, those set out in recommendation 172 of the Code. 3. At least one member of the audit committee who is an independent director has experience and knowledge of preparing, analysing, assessing and auditing accounting (financial) statements. 4. Meetings of the audit committee were held at least once per quarter during the reporting period. 1. The board of directors has formed a remuneration committee composed entirely of independent directors. 2. The chairman of the remuneration committee is an independent director other than the chairman of the board of directors. 3. The company’s internal documents define the tasks of the remuneration committee, including, but not limited to, those set out in recommendation 180 of the Code. 1. The board of directors has formed a nominating committee with a majority of its members being independent directors (or its functions specified in recommendation 186 of the Code are delegated to another committee). 2. The company’s internal documents define the tasks of the nominating committee (or a relevant committee with combined functions), including, but not limited to, those set out in recommendation 186 of the Code. Partially observed Partially observed Observed 1. The Chairman of the Audit Committee is an independent director. A majority of the Committee members are independent directors. Given the balanced composition of the Committee, the quality of preliminary consideration of matters and high activity of independent directors, it appears that this recommendation does not need to be implemented. 2. The tasks of the Committee are defined in the company’s internal documents. 3. Committee meetings are held at least once a month. 1. PJSC Aeroflot has established an HR and Remuneration Committee chaired by an independent director. 2. A majority of the Committee members are independent directors. 3. The functions of the Committee are also balanced. 4. The tasks of the Committee are defined in the company’s internal documents. PJSC Aeroflot has established an HR and Remuneration Committee chaired by an independent director. Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes No. Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance 2.8.4 Taking into account the company’s scope of activities and related risk level, the board of directors should make sure that the composition of its committees is fully aligned to the company’s goals. Additional committees (strategy committee, corporate governance committee, ethics committee, risk management committee, budget committee, health, safety and environment committee, etc.) should be either set up or not deemed necessary In the reporting period, the company’s board of directors reviewed the composition of its committees for alignment with the tasks of the board and the company’s goals. Additional committees have either been set up or not deemed necessary. Observed 2.8.5 The composition of the committees should be determined in such a way that it would allow a comprehensive discussion of issues being considered on a preliminary basis with due regard for differing opinions. 1. The committees of the board of directors are headed by independent directors. 2. Internal documents (policies) of the company include provisions whereby persons who are not members of the audit committee, the nominating committee and the remuneration committee may attend their meetings only at the invitation of their chairmen. Observed 2.8.7 Chairmen of the committees should inform the board of directors and its chairman of the work of their committees on a regular basis. During the reporting period, chairmen of the committees reported on the work of their committees to the board of directors on a regular basis. Observed 2.9. The board of directors should ensure that the quality of its work and that of its committees and members is assessed. 2.9.1 Assessment of the quality of the board’s work should be aimed at defining how efficiently the board of directors, its committees and members work and whether their work meets the requirements of company development, revitalizing the work of the board and identifying areas where it might be improved. 1. Self-assessment or external evaluation of the board’s work conducted in the reporting period included evaluation of the work of the committees, individual members of the board and the board of directors as a whole. 2. The results of self-assessment or external evaluation of the board of directors conducted during the reporting period were discussed at a meeting of the board of directors held in praesentia. Not observed 2.9.2 The work of the board of directors, its committees and board members should be assessed on a regular basis, at least once a year. A third-party organisation (consultant) should be retained to carry out an independent assessment of the quality of the board’s work at least once every three years. The company retained a third-party organisation (consultant) to carry out an independent assessment of the quality of the board’s work at least once during the past three financial years. Not observed 3.1 The company’s corporate secretary should be responsible for efficient day-day relations with its shareholders, coordination of the company’s actions to protect the rights and interests of its shareholders, and supporting the work of its board of directors. 3.1.1 The corporate secretary should have knowledge, experience, and qualifications sufficient for performance of his/her duties, as well as an impeccable reputation and should enjoy the trust of the shareholders. 1. The company has adopted and disclosed an internal document - regulations on the corporate secretary. 2. The company’s website and annual report provide biographical details of the corporate secretary with the same level of detail as for members of the board of directors and executive managers of the company. Observed 3.1.2 The corporate secretary should be sufficiently independent of the company’s executive bodies and have the powers and resources required to perform his/her tasks. The board of directors approves the appointment/ removal of and additional remuneration payable to the corporate secretary. Observed 4.1. The level of remuneration paid by the company should be sufficient to attract, motivate and retain persons with the necessary skills and qualifications. The remuneration of members of the board of directors, the executive bodies and other key managers of the company should be paid in accordance with the remuneration policy adopted in the company. 4.1.1 The level of remuneration paid by the company to members of the board of directors, executive bodies and other key manager should be sufficient to motivate them to work efficiently and enable the company to attract and retain knowledgeable and skilled specialists. The company should avoid setting the level of remuneration any higher than necessary, or creating an unjustifiably wide gap between the levels of remuneration paid to the above persons and other employees of the company. The company has adopted an internal document(s) - the remuneration policy (policies) for members of the board of directors, executive bodies and other key manager, which clearly define(s) approaches to remuneration for these persons. Explanations for deviations from criteria for assessing compliance with the principle of corporate governance This practice is planned to be introduced. Observed 257 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Principles of corporate governance 4.3 The system of remuneration for members of the executive bodies and other key managers of the company should provide that their remuneration is dependent on the company’s performance results and their personal contributions to the achievement thereof. 4.3.1 Remuneration for members of the executive bodies and other key managers of the company should be set so as to ensure a reasonable and justified ratio between its fixed and variable portions that is dependent on the company’s performance results and their personal (individual) contributions to the end result. 1. During the reporting period, the amount of variable portion of remuneration for members of the executive bodies and other key managers of the company was determined using annual performance indicators approved by the board of directors. 2. During the latest evaluation of the remuneration system for members of the executive bodies and other key managers of the company, the board of directors (the remuneration committee) made sure that the company used an effective ratio between the fixed and variable portions of remuneration. 3. The company has in place a procedure ensuring that any bonuses wrongfully obtained by members of executive bodies and other key managers are repaid to the company. Observed 4.3.2 The company should introduce a longterm incentive programme for members of the executive bodies and other key managers of the company involving its shares (or options or other derivative financial instruments, the underlying asset for which are the company’s shares). Partially observed The system of remuneration for board members should ensure that the financial interests of the directors are aligned with the long-term financial interests of shareholders. 1. The Company has introduced a long-term incentive programme for members of the executive bodies and other key managers of the company involving the company’s shares (financial instruments based on the company’s shares). 2. The long-term incentive programme for members of the executive bodies and other key managers of the company provides that the right to dispose of shares and other financial instruments used in the programme shall arise no earlier than three years from the date when such shares were provided. In addition, the right to dispose of the same is made conditional on the achievement by the company of certain performance indicators. 4.3.3 The company should pay a fixed annual fee to members of the board of directors. The company should not pay a fee for attending individual meetings of the board of directors or its committees. The company should not use any form of short-term incentives or additional financial incentives for members of the board of directors. A fixed annual fee was the only form of monetary remuneration of the board members for their work on the board during the reporting period. Observed The amount of severance pay (golden parachute) payable by the company to members of executive bodies or other key managers in the event of early termination at the initiative of the company, provided that there have been no bad faith actions on their part, should not exceed twice the value of the fixed portion of the annual remuneration. The amount of severance pay (golden parachute) paid by the company during the reporting period in the event of early termination of members of executive bodies or other key managers at the initiative of the company, provided that there have been not bad faith action on their part, did not exceed twice the value of the fixed portion of the annual remuneration. Observed 4.2.1 5.1. 4.2.2 Long-term ownership of shares in the company should contribute most to aligning financial interests of board members with the long-term interests of shareholders. However, the company should not make the right to dispose of shares dependent on the achievement of certain performance indicators, and board members should not take part in option programmes. If the company’s remuneration policy (policies) being its internal document(s) provides (provide) for allotment of company shares to members of the board of directors, clear rules regarding ownership of shares by board members, aimed at promoting long-term ownership of such shares are established and disclosed. Observed The Company should create an efficient risk management and internal control system designed to provide reasonable assurance that the company’s goals will be achieved. 5.1.1 The board of directors should determine the principles of and approaches to organising the risk management and internal control system in the company. The functions of various management bodies and divisions of the company within the risk management and internal control system are clearly defined in the company’s internal documents/ relevant policy approved by the board of directors. Observed 5.1.2 The company does not provide any additional payment or compensation in the event of early dismissal of board members in connection with a change of control over the company or other circumstances. The company’s executive bodies ensured the distribution of functions and authority in risk management and internal control between managers (heads) of divisions and departments accountable to them. Observed The company should not provide any additional payment or compensation in the event of early dismissal of board members in connection with a change of control over the company or other circumstances. The company’s executive bodies should ensure the establishment and continuing operation of an efficient risk management and internal control system in the company. 5.1.3 The company’s risk management and internal control system should give an objective, fair and clear view of the current state and future prospects of the company and ensure integrity and transparency of its accounts and reports, and reasonableness and acceptability of risks being assumed by the company. 1. The company has approved an anti- corruption policy. 2. The company has organised an easy way to inform the board of directors or its audit committee of any breaches of legislation, internal procedures and the ethics code of the company. Observed 5.1.4 The board of directors should take the necessary measures to ensure that the existing risk management and internal control system of the company is consistent with the principles and approaches to its organisation defined by the board of directors and that it operates efficiently. During the reporting period, the board of directors or its audit committee evaluated the efficiency of the risk management and internal control system of the company. Information about the main results of this evaluation is included in the company’s annual report. Observed Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance 4.1.2 The company’s remuneration policy should be developed by the remuneration committee and approved by the board of directors. The board of directors, with the support of its remuneration committee, should monitor introduction and implementation of the remuneration policy in the company and if necessary review and amend the same. During the reporting period, the remuneration committee reviewed the remuneration policy (policies) and its implementation practices and, where necessary, made appropriate recommendations to the board of directors. Observed The company’s remuneration policy should contain transparent mechanisms to determine the amount of remuneration for members of the board of directors, the executive bodies and other key managers of the company, as well as to regulate all types of payments, benefits and privileges provided to the above persons. The company’s remuneration policy (policies) contains (contain) transparent mechanisms to determine the amount of remuneration for members of the board of directors, the executive bodies and other key managers of the company, as well as to regulate all types of payments, benefits and privileges provided to the above persons. Observed 4.1.4 The company should develop a policy on reimbursement (compensation) of expenses containing a list of reimbursable expenses and specifying service levels to which members of the board of directors, the executive bodies and other key managers of the company may be entitled. Such policy can form part of the company’s remuneration policy. The remuneration policy (policies) or other internal documents of the company establishes (establish) the rules for reimbursing expenses to members of the board of directors, executive bodies and other key managers of the company. 4.2. 4.1.3 4.2.3 258 2015 ANNUAL REPORT Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Observed Observed Status of compliance with the principle of corporate governance Appendixes No. No. Criteria for assessing compliance with the principle of corporate governance Corporate Governance Explanations for deviations from criteria for assessing compliance with the principle of corporate governance The Company’s long-term incentive programme establishes a link between payment of remuneration and the Company’s capitalization level. 259 Aeroflot Group Profile No. Principles of corporate governance 5.2 The company should organise internal audits for regular independent evaluation of the reliability and efficiency of its risk management and internal control system and corporate governance practices. 5.2.1 The company should create a separate structural division or retain an independent third-party organisation to carry out internal audits. The internal audit division should have separate lines of functional and administrative reporting. Functionally, the internal audit division should report to the board of directors. 1. To carry out internal audits, the company has created a separate structural division, which functionally reports to the board of directors or its audit committee, or retained an independent third-party organisation with the same line of reporting. The internal audit division should evaluate the efficiency of the internal control system, the risk management system and the corporate governance system. The company should apply generally accepted standards of internal auditing. 1. The efficiency of the internal control and risk management system was evaluated as part of internal audit conducted during the reporting period. 2. The company applies generally accepted approaches to internal control and risk management. 5.2.2 Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance Explanations for deviations from criteria for assessing compliance with the principle of corporate governance The company and its activities should be transparent to its The company should develop and implement an information policy ensuring the efficient exchange of information by the company, its shareholders, investors, and other stakeholders. 1. The board of directors has approved the company’s information policy, which was developed by taking into account recommendations of the Code. 2. The board of directors (or one of its committees) considered matters related to the company’s compliance with its information policy at least once during the reporting period. Observed 6.1.2 The company should disclose information on its corporate governance system and practices, including detailed information on compliance with the principles and recommendations of the Code. 1. The company discloses information on its corporate governance system and the general principles of corporate governance applied in the company, in particular, on the company’s web-site. 2. The company discloses information on the composition of its executive bodies and board of directors, independence of the board members and their membership in committees of the board of directors (as defined in the Code). 3. If there is a person that controls the company, the company publishes a memorandum setting out the plans of the controlling person in respect of corporate governance in the company. Observed 6.2. The company should disclose full, up-to-date and reliable information about the company in good time to enable its shareholders and investors to make informed decisions. 6.2.1 The company should disclose information in accordance with the principles of regularity, consistency and timeliness, as well as accessibility, reliability, completeness and comparability. 1. The company’s information policy defines approaches and criteria for identifying information that may have a significant impact on the valuation of the company and the value of its securities and on procedures ensuring the timely disclosure of such information. 2. If the company’s securities are traded on foreign organised markets, disclosure of material information in the Russian Federation and in such markets is synchronous and equivalent during the year. 3. If foreign shareholders hold a substantial number of company shares, disclosures during the reporting year were made not only in Russian, but also in one of the most common foreign languages. Observed 6.2.2 The company should avoid using a formalistic approach to information disclosure and disclose material information about its activities even if disclosure of such information is not required by legislation. 1. During the reporting period, the company disclosed the annual and semi-annual financial statements prepared under IFRS. The annual report of the company for the reporting period included the annual financial statements prepared under IFRS, together with the auditor’s report. 2. The company discloses full information on the company’s capital structure in the annual report and on the company’s website in accordance with recommendation 290 of the Code. Observed 260 2015 ANNUAL REPORT Corporate Social Responsibility Financial review Corporate Governance Appendixes Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance 6.2.3 The annual report, as one of the most important tools of information exchange with shareholders and other stakeholders, should contain information making it possible to assess the company’s performance results for the year. 1. The company’s annual report contains information on the key aspects of the its operating activities and financial results. 2. The company’s annual report contains information about the environmental and social aspects of the company’s activities. Observed 6.3 The company should provide information and documents requested by its shareholders in accordance with the principle of equal and unhindered accessibility. 6.3.1 The company should provide information and documents requested by its shareholders in accordance with the principle of equal and unhindered accessibility. The company’s information policy provides a nonburdensome procedure for giving its shareholders access to information, including information about legal entities controlled by the company, at the request of shareholders. Observed 6.3.2 When providing information to its shareholders, the company should maintain a reasonable balance between the interests of individual shareholders and its own interests, mindful of its interest in keeping important business information that may have a material impact on its competitiveness confidential. 1. During the reporting period, the company did not refuse shareholder requests for information or such refusals were justified. 2. In cases determined by the company’s information policy, shareholders are notified of the confidential nature of information and assume an obligation to keep it confidential. Observed 7.1. Any actions that will or may materially affect the company’s share capital structure and its financial position and, accordingly, the position of its shareholders (“material corporate actions”) should be taken on fair terms ensuring that the rights and interests of the shareholders as well as other stakeholders are observed. 7.1.1 Material corporate actions are deemed to include reorganisation of the company, acquisition of 30 or more percent of its voting shares (takeover), making major transactions by the company, increasing or reducing its share capital, listing and delisting of its shares, as well as other actions which might result in material changes in the rights of shareholders or infringements of their interests. The company’s charter should contain a list of (criteria for identifying) transactions or other actions that constitute material corporate actions and provide that decisions on such actions shall fall within the competence of the board of directors. 1. The company’s charter contains a list of transactions or other actions that constitute material corporate actions and the criteria for identifying them. Decisions on material corporate actions fall within the competence of the board of directors. In cases where the law expressly places these corporate actions within the competence of the general shareholders meeting, the board of directors provides appropriate recommendations to the shareholders. 2. According to the company’s charter, material corporate actions include reorganisation of the company, acquisition of 30 or more percent of its voting shares (takeover), making major transactions by the company, increasing or reducing its share capital, and listing and delisting of its shares. Partially observed 7.1.2 The board of directors should play a key role in passing resolutions or making recommendations relating to material corporate actions, relying on opinions of the company’s independent directors. The company has in place a procedure whereby independent directors can communicate their opinions on material corporate actions before their approval. Observed Observed 6.1.1 Business Overview No. Observed 6.1. Strategic Report Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Appropriate amendments to the Charter are scheduled to be approved at the next annual general meeting of shareholders in 2016. 261 Aeroflot Group Profile No. Principles of corporate governance Criteria for assessing compliance with the principle of corporate governance Status of compliance with the principle of corporate governance 7.1.3 When taking material corporate actions which would affect rights and legitimate interests of shareholders, equal terms and conditions should be ensured for all shareholders; if statutory mechanisms designed to protect shareholder rights prove insufficient, additional measures should be taken to protect the rights and legitimate interests of the company’s shareholders. In such instances, the company should not only seek to comply with the formal requirements of law, but should also the guided by the principles of corporate governance set out in the Code. 1. Taking into account specific features of the company’s operations, its charter sets lower criteria for recognizing the company’s transactions as material corporate actions than the minimum criteria set by law. 2. During the reporting period, all material corporate actions passed an approval process before their execution. Observed Explanations for deviations from criteria for assessing compliance with the principle of corporate governance Strategic Report The company should have in place a procedure for taking material corporate actions that enables its shareholders to receive full information about such actions in due time and influence them, and that also guarantees that the shareholder rights are observed and duly protected in the course of taking such actions. 7.2.1 Information about material corporate actions should be disclosed together with explanations concerning reasons for, conditions and consequences of such actions. During the reporting period, the company disclosed information about its material corporate actions in due time and in detail, including the reasons for and the timing of such actions. Observed 7.2.2 Rules and procedures in relation to material corporate actions taken by the company should be set out in its internal documents. 1. The company’s internal documents provide a procedure for retaining an independent appraiser to value assets being disposed of or acquired under a major transaction or an interested party transaction. 2. The company’s internal documents provide a procedure for retaining an independent appraiser to estimate the acquisition and redemption value of company shares. 3. The company’s internal documents provide for an expanded list of grounds on which members of the board of directors and other persons referred to in respective laws are deemed to be interested parties in transactions of the company. Partially observed Financial review Corporate Governance Appendixes LONG -TERM DEVELOPMENT PROGR AMME, REPORT ON ITS IMPLEMENTATION AND AUDIT RESULTS Are realized in practice. Necessary amendments are planned to be made to the Charter of PJSC Aeroflot at the AGM in 2016. pe e t the ro r e Aero ot roup s u e he the t r et e per or e tors the pr p es o e sur oper t o E pert epe e t u tor h s o u te u t o the p e e t t o o the o er ro r eo S Aero ot se o the resu ts o the epe e t u t the u tors re ere the r prese t t o o the u te e oper t tors o S Aero ot ts su s r es or the e te t to h h the r t r et ues h e ee he e s e s the e per or e e te t to h h the r t r et ues h e ee h e e the e e o the t r ete ut s t o o u s o re e t u ets the re so s or the e t o o the tu oper t per or e tors o ts su s r es tes ro the t r et ues or he report s re e e o A or to the u tor s op o e er the p e e t t o o the o er e e op e t ro r per o ro u r to e e er shou e re o e se e t E pert epe e t u tor h s o u te u t o the pe e t to o ro r eo S Aero ot se o the resu ts o the epe e t u t the u the r prese t t o o the u te e per or e tors the e te t to h h h e e the e e o the t r ete ut s t o o u s o te ro the re e t u or the e t o o the tu oper t per or e tors o S Aero ot ts su s t r et ues or he report s re e e o he p e e t t o o Aero ot est e t pro r e o o the us ess re u e 2015 ANNUAL REPORT Corporate Social Responsibility he o er e e op e t ro r e h s ee e e ope o the s s o the etho o o u e es o the uss str o E o o e e op e t pro s o s o the st te str te ustr spe pro r e o u e ts re t to the t t es o the roup u the r sport Str te o the uss e er t o or the per o up to the st te pro r e o the uss e er t o e t t e e e op e t o the r sport S ste the e er t r et pro r e e tte e e op e t o the r sport S ste o uss t to ou t the pr or t es o the st te s e t te h o t o po s e s other ter pro r es o u e ts 7.2 262 Business Overview e e e e op e t op o o tes tors the te ro the S Aero ot o e ur the the o er e e op e t tors re ere op o o the r t r et ues h e ee ets the re so s r es tes ro the roup o er e e op e t ro r e s re o e s e e t Ke re s o the t e e e op e t pro r e h h re ru to e sure e e op e t sust t 263 Aeroflot Group Profile INFORMATION ABOUT THE PROGR AMME FOR DISPOSAL OF NON - CORE A SSETS Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes ENERGY CONSUMPTION BY AEROFLOT GROUP AIRLINES IN 2015 Aeroflot he o ser es ore ssets o e S Aero ot u e propert propert r hts ut e ose re te to the e e op e t o Aero ot s e pro u t he ro r e t t es re e sport t o Description s r ter or ss t o o ssets s o ore the re str o o ore ssets or to o r et ue ppro h to se e t ssets or spos s e s spos etho s pro e ures Assets re so e h oo p rt p t o pro e oo p rt p to re the s ou to e ore ssets th t h tu se to eter t o the spos s ou ts re u t o e e t o s t pr es p r tes the orpor te o tro e the r h hest o e t o the ore us ess o Asset e t S Aero ot re e u te ter s o the osts o r ter tt o o er o e t es se tor t e e t ro the p rt p t o est use or the ore ssets o su S Aero ot u r e s oper t er the ro r o er t t es e Inventory number Line item on the balance sheet where the asset was presented as ofthe reportingdate precedingthe sale Bookkeepingaccounts (takinginto accountanalytics) showingincome andexpenses fromthe sale Book value of the asset, RUB’000 Actualsale value,RUB’000 Differencebetween the actualsale valueof the asset andits book value,RUB’000 Reason for differencebetween the actualsale value of the assetand its book value Office - Avenida da Liberdade 36D, Lisbon, Portugal 9961 1130 9111200010 (income); 9121200011 (expense) 4,462 152,514 148,052 Market value (sale value) of the property is higher that its book value 2 Office – Calle Princesa 25, 1st floor, office No.5, Madrid, Spain 9286 1130 9111200010 (income); 9121200011 (expense) 677 13,340 12,663 Market value (sale value) of the property is higher that its book value TOTAL 5,139 165,854 160,715 2015 ANNUAL REPORT Jet fuel, total tonne 2,183,335 67,705,414 Gcal 37,410 53,869 Electric power kWh 28,403,000 101,610 Vehicle fuel, total litre 4,631,979 151,344 litre 227,639 170,357 in physical terms in RUB’000 (net of VAT) Aviation lubricants oil E u represe t t e o es r hes Physical unit of measurement pro e e t o Aero ot s pro u t 1 264 in RUB’000 (net of VAT) S Disposal of Non-Core Assets of PJSC Aeroflot in 2015 No. Actual consumption in physical terms Heat energy* Description ssets th t h e o p t o the ore us ess o the ee or p rt p t o se o o pro u t o et hese ssets re spose o there s o s est te ssets re Physical unit of measurement Rossiya he ppro h re t o to te h o o o Aero ot s s o o s • o p r e e ts er e ro p rt p t o u t th the osts o p rt p t o • o tor e e o orpor te o tro eo r tr e or spos o o ore Assets o S Aero ot s ppro e the S Aero ot o r o re tors o utes o he pro r e pro es or spos o o ore ssets sh res e u t terests us ess est te propert he pro r e so o t u r es oo t e es e h h o ot re te to Actual consumption Jet fuel, total tonne 279,217 9,718,272 Heat energy Gcal 8,355 14,028 339,311 Electric power kWh 5,492,180 Vehicle fuel, total litre 1,229,882 36,318 Aviation lubricants oil litre 47,995 30,656 in physical terms in RUB’000 (net of VAT) Orenair Description Physical unit of measurement Actual consumption Jet fuel, total tonne 170,496 5,182,546* Heat energy Gcal 1,263 6,468 Electric power kWh 1,985,526 7,616 Vehicle fuel, total litre 88,089 2,685 litre 21,930 15,075 Aviation lubricants oil A to ue osts p rt p h rter ht re uestors 265 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes AEROFLOT GROUP OPER ATING DATA Donavia Aeroflot airline Description Physical unit of measurement Actual consumption in physical terms in RUB’000 (net of VAT) Indicator Passenger traffic, thousand PAX 2011 2012 2013 2014 2015 14,173.8 17,656.1 20,902.4 23,610.0 26,111.7 Jet fuel, total tonne 73,747 2,472,126 International Routes 8,679.1 10,707.2 12,294.5 12,468.2 13,445.4 Heat energy Gcal 1,458 2,660 Domestic Routes 5,494.7 6,948.9 8,607.9 11,141.8 12,666.3 Electric power kWh 572,651 2,729 Passenger turnover, million RPK 42,020.9 50,532.5 60,226.3 67,121.7 74,115.9 Vehicle fuel, total litre 186,725 5,596 International Routes 28,645.9 34,953.9 40,614.4 42,676.5 46,774.4 Aviation lubricants oil litre 12,218 6,289 Domestic Routes 13,375.0 15,578.6 19,611.9 24,445.2 27,341.5 Available seat-kilometres, milliom ASK 54,195.3 64,880.0 76,444.8 85,822.1 93,471.1 International Routes 37,510.1 45,585.5 52,392.4 56,206.9 60,209.1 Aurora Domestic Routes Description Physical unit of measurement Actual consumption in physical terms in RUB’000 (net of VAT) Jet fuel, total tonne 71,391 2,494,761 Heat energy Gcal 5,332 19,560 Electric power kWh 1,960,768 10,009 Vehicle fuel, total litre 498,174 25,908 Aviation oil litre 60,590 10,319 Pobeda Physical unit of measurement Jet fuel, total tonne Heat energy Gcal Electric power kWh Vehicle fuel, total litre Aviation oil 266 19,294.5 24,052.4 29,615.2 33,262.0 77.5 77.9 78.8 78.2 79.3 International Routes 76.4 76.7 77.5 75.9 77.7 Domestic Routes 80.2 80.7 81.5 82.5 82.2 Cargo and mail carried, thousand tonnes 160.6 193.9 176.5 145.3 135.1 International Routes 120.3 147.7 118.0 81.5 74.6 Domestic Routes 40.3 46.2 58.5 63.8 60.5 Revenue tonne-kilometres, million TKM 4,690.5 5,669.2 6,339.9 6,722.7 7,291.0 International Routes 3,295.4 4,054.4 4,306.9 4,236.8 4,571.1 1,395.1 1,614.8 2,033.0 2,485.9 2,719.9 Domestic Routes Description ote po er o su pt o 16,685.2 Passenger load factor, % litre s ot re or e 2015 ANNUAL REPORT s the o p re ts o e sp Actual consumption in physical terms in RUB’000 (net of VAT) 103,709 3,099,360 - - - - 2,968 114 - - Available tonne-kilometres, million TKM 7,536.8 8,881.1 9,848.7 10,660.0 11,706.1 International Routes 5,408.2 6,455.5 6,821.1 6,983.1 7,548.6 2,128.6 2,425.6 3,027.6 3,676.9 4,157.5 Revenue load factor, % 62.2 63.8 64.4 63.1 62.3 International Routes 60.9 62.8 63.1 60.7 60.6 Domestic Routes Domestic Routes Flight hours, hours 65.5 66.6 67.1 67.6 65.4 394,341 460,734 509,058 554,659 594,863 e 267 Aeroflot Group Profile Rossiya airline Indicator 2011 2012 2013 2014 2015 3,537.5 4,208.9 4,590.1 5,191.8 4,751.6 International Routes 1,790.8 2,130.2 2,113.5 1,914.7 1,459.5 Domestic Routes 1,746.7 2,078.7 2,476.6 3,277.1 3,292.1 Passenger turnover, million RPK Domestic Routes Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes Donavia airline Passenger traffic, thousand PAX International Routes Strategic Report Indicator 2011 2012 2013 2014 2015 863.9 985.7 1,353.6 1,736.1 1,475.0 International Routes 328.7 242.0 303.9 398.2 325.4 Domestic Routes 535.2 743.7 1,049.7 1,337.9 1,149.6 1,938.5 Passenger traffic, thousand PAX 7,190.9 8,760.9 9,186.3 10,147.4 8,695.0 Passenger turnover, million RPK 1,271.1 1,433.7 2,001.1 2,448.0 4,673.4 5,738.4 5,579.4 4,867.2 3,453.8 International Routes 587.4 404.3 472.1 514.6 369.7 2,517.5 3,022.5 3,606.9 5,280.2 5,241.2 Domestic Routes 683.7 1,029.4 1,529.0 1,933.4 1,568.8 1,849.3 2,077.6 3,019.6 3,312.6 2,718.2 806.4 590.8 680.5 742.4 541.3 2,176.9 Available seat-kilometres, milliom ASK 9,551.2 11,304.7 12,031.9 13,414.3 11,483.8 Available seat-kilometres, milliom ASK International Routes 5,960.6 7,123.9 7,164.3 6,652.1 4,606.3 International Routes Domestic Routes Domestic Routes 3,590.6 4,180.8 4,867.6 6,762.2 6,877.5 1,042.9 1,486.8 2,339.1 2,570.2 Passenger load factor, % 75.3 77.5 76.3 75.6 75.7 Passenger load factor, % 68.7 69.0 66.3 73.9 71.3 International Routes 78.4 80.6 77.9 73.2 75.0 International Routes 72.8 68.4 69.4 69.3 68.3 Domestic Routes 70.1 72.3 74.1 78.1 76.2 Domestic Routes Cargo and mail carried, thousand tonnes 8.8 9.9 10.2 9.6 8.9 65.6 69.2 65.4 75.2 72.1 Cargo and mail carried, thousand tonnes 1.6 1.5 2.3 2.4 2.1 0.6 International Routes 2.2 2.1 2.2 1.5 1.5 International Routes 0.4 0.4 0.5 0.5 Domestic Routes 6.6 7.8 8.0 8.1 7.4 Domestic Routes 1.2 1.1 1.8 1.9 1.5 Revenue tonne-kilometres, million TKM 666.0 810.3 848.0 934.1 802.4 Revenue tonne-kilometres, million TKM 116.6 131.0 183.1 223.6 177.3 International Routes 426.3 522.2 508.5 442.2 315.0 International Routes 53.4 36.8 43.0 47.0 33.9 Domestic Routes 239.7 288.1 339.5 491.9 487.4 Domestic Routes 63.2 94.2 140.1 176.6 143.4 296.3 1,045.8 1,239.0 1,325.3 1,478.8 1,267.0 170.5 197.5 304.1 354.3 International Routes Available tonne-kilometres, million TKM 655.4 786.1 788.1 726.6 500.4 Available tonne-kilometres, million TKM International Routes 74.3 53.3 65.4 74.9 56.5 Domestic Routes 390.4 452.9 537.2 752.2 766.6 Domestic Routes 96.2 144.2 238.7 279.4 239.8 Revenue load factor, % 63.7 65.4 64.0 63.2 63.3 Revenue load factor, % 68.4 66.3 60.2 63.1 59.8 International Routes 65.1 66.4 64.5 60.9 62.9 International Routes 71.8 69.2 65.7 62.8 59.9 Domestic Routes Domestic Routes Flight hours, hours 268 2015 ANNUAL REPORT 61.4 63.6 63.2 65.4 63.6 94,207 107,698 112,277 124,927 107,904 Flight hours, hours 65.7 65.3 58.7 63.2 59.8 22,720 23,582 30,264 33,748 27,616 269 Aeroflot Group Profile Orenair airline Indicator 2011 2012 2013 2014 2015 3,193.5 3,140.9 3,034.7 2,840.3 2,109.1 2,562.5 2,375.5 2,101.6 557.2 398.1 631.0 765.4 933.1 2,283.1 Passenger turnover, million RPK 7,500.3 10,505.2 10,983.8 8,471.0 6,348.7 International Routes 6,840.8 8,572.6 8,895.6 6,715.2 1,971.9 659.5 1,932.6 2,088.2 1,755.8 4,376.8 International Routes Domestic Routes Domestic Routes Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes Aurora airline 2,507.2 Passenger traffic, thousand PAX Strategic Report Indicator Passenger traffic, thousand PAX 2011 2012 2013 2014 2015 1,512.3 1,427.5 1,403.6 1,055.2 1,124.8 International Routes 384.5 321.4 303.9 213.0 234.7 Domestic Routes 1,127.9 1,106.1 1,099.7 842.2 890.1 4,830.6 3,384.9 2,875.8 1 753,1 1,869.7 779.3 610.9 551.2 333.4 370.6 Domestic Routes 4,051.3 2,774.0 2,324.6 1,419.7 1,499.1 Passenger turnover, million RPK International Routes Available seat-kilometres, milliom ASK 8,996.1 12,260.7 13,393.9 10,775.1 8,711.8 Available seat-kilometres, milliom ASK 6,873.8 5,075.3 4,173.6 2,337.9 2,609.8 International Routes 7,980.7 9,551.2 10,344.3 8,131.9 2,467.3 International Routes 1,224.7 1,000.0 948.3 485.6 647.7 Domestic Routes Domestic Routes 1,962.1 1,015.4 2,709.5 3,049.6 2,643.2 6,244.5 5,649.1 4,075.3 3,225.3 1,852.3 Passenger load factor, % 83.4 85.7 82.0 78.6 72.9 Passenger load factor, % 70.3 66.7 68.9 75.0 71.6 International Routes 85.7 89.8 86.0 82.6 79.9 International Routes 63.6 61.1 58.1 68.7 57.2 Domestic Routes Domestic Routes 71.7 68.1 72.1 76.6 76.4 Cargo and mail carried, thousand tonnes 18.2 12.4 10.4 6.2 6.2 0.4 64.9 71.3 68.5 66.4 70.1 Cargo and mail carried, thousand tonnes 1.8 6.1 5.2 2.3 3.6 International Routes 0.1 0.1 0.1 0.2 0.1 International Routes Domestic Routes 1.7 6.0 5.1 2.1 3.5 Domestic Routes Revenue tonne-kilometres, million TKM 677.7 975.4 1,012.1 767.5 578.6 International Routes 615.9 771.8 800.8 605.5 177.7 61.8 203.6 211.3 162.0 400.9 Available tonne-kilometres, million TKM 872.4 1,278.1 1,445.4 1,086.5 International Routes 771.8 948.8 1,094.4 823.6 Domestic Routes 100.6 329.3 351.0 262.9 645.9 Revenue load factor, % 77.7 76.3 70.0 70.6 63.2 Revenue load factor, % International Routes 79.8 81.3 73.2 73.5 66.0 International Routes Domestic Routes Domestic Routes Flight hours, hours 270 2015 ANNUAL REPORT Revenue tonne-kilometres, million TKM 2.8 1.1 0.5 9.6 9.3 5.7 5.8 510.1 339.7 283.0 170.0 180.3 75.8 60.3 51.6 30.8 34.0 Domestic Routes 434.3 279.4 231.4 139.2 146.3 915.2 Available tonne-kilometres, million TKM 724.7 557.3 465.0 252.9 287.3 269.3 International Routes 130.6 108.1 103.6 53.5 75.4 Domestic Routes 594.1 449.2 361.4 199.4 211.9 70.4 61.0 60.9 67.2 62.8 58.0 55.8 49.8 57.6 45.1 61.4 61.8 60.2 61.6 62.1 68,652 80,954 81,784 71,872 54,926 International Routes 3.1 15.1 Domestic Routes Flight hours, hours 73.1 62.2 64.0 69.8 69.1 57,014 47,631 42,875 28,695 33,281 271 Aeroflot Group Profile Strategic Report Business Overview Corporate Social Responsibility Financial review Corporate Governance Appendixes GLOSSARY Pobeda airline Aviation terminology Indicator 2014 2015 Passenger traffic, thousand PAX 107.4 3,089.7 International Routes 0.0 6.2 Domestic Routes 107.4 3,083.5 Passenger turnover, million RPK 134.0 4,668.4 0.0 12.3 International Routes Domestic Routes 134.0 4,656.1 Available seat-kilometres, milliom ASK 171.8 5,746.3 0.0 17.8 Domestic Routes 171.8 5,728.5 Passenger load factor, % 78.0 81.2 International Routes International Routes 0.0 68.8 78.0 81.3 Cargo and mail carried, thousand tonnes 0.5 0.3 International Routes 0.0 0.0 Domestic Routes 0.5 0.3 Revenue tonne-kilometres, million TKM 12.6 420.7 International Routes 0.0 1.1 Domestic Routes 12.6 419.6 Available tonne-kilometres, million TKM 17.6 601.0 International Routes 0.0 1.9 Domestic Routes Domestic Routes 17.6 599.1 Revenue load factor, % 71.6 70.0 International Routes 0.0 58.2 Domestic Routes 71.6 70.0 Flight hours, hours 1,476 41,016 Low-Cost Carrier (LCC) so h r to Routes o est Code Sharing oper tes the r e th t o ers o er res th tr ees or o o r rport ser es routes ter to r e th t u er t e o Maintenance, Repair, and Overhaul (MRO) TCH r sport e r r es re e t te ser e pro s o h e routes ree e t o o t o ht t o to se Network Carrier o e t hts to oper t o o ht ets h e the others ost rr ers o ers e h te t o or ore t s r et e e o o r es o e o p rt ers se r et o ser rep rs h h ts s the oper tor t ets o es throu h o e or or re o t o s to ore hu s th r r t ouse Hub hu rport s e tr ep rture po t to hu ro oo s ro other p rts o the o e t o po t or ere t hts p sse h h the re rr e to the r est to o or ers oo s re tr sporte ro the r other p e th other p sse ers BSP/ARC (Billing and Settlement Plan / Airline Reporting Corporation) sett e e t s ste s et ee e ts r es or se A A th t t te s p r tr sport t o s es o eutr or s ot o e r e there o er r es the opportu t to e p the r r et prese e se rs s re u e e pe ses urre throu h the te e o s es s ste s A s o ous s ste oper te the U te St tes IATA (International Air Transportation Association) pro ot s e re e se ure e o o ICAO (International Civil Aviation Organization) the h o o e to o ter t o A ter t o st r s re o e e pr t es ter t o to A A ou e s the pr e eh e or ter r r ser es or the e e t o the or s o su ers ter t o to o est she o o to t s spe e U e respo s re u t o s re r the te h e o o e ooper t o the s o e or e e op e spe ts o IOSA (International Operational Safety Audit) he A A OSA pro r s ter t o re o e epte e u t o s ste es e to ssess o p s or to oper t o e e t ht oper t o s e eer te h te eo r r t rou ser e or r r t the oper t o o tro s ste s u te e e e t ht s he u o o r ser e t o s et pro s o s or tr sport r o h r ous r o ISO 272 2015 ANNUAL REPORT he ter to Or to or St r to 273 Aeroflot Group Profile Passenger traffic (PAX) – the number of passengers carried by an airline: • re t A p sse ers re t et ee the r or est to • r st A p sse ers th stop o er hu rport o the r ro or to est to Passenger-Kilometres/Tonne-Kilometres – metrics used in the aviation industry to measure operating performance: • A e Se t K o etres ASK e sure o r e s rr p t o ere or the r et er e ro utp the e se ts o e r r t the u er o o etres o o e ht ASK s e sure se t o etres • e e ue sse er K o etres K e sure o e p t tu use u te utp the u er o p p sse ers o e ht the st e tr e e K s e sure p sse er o etres • A e o e K o etres A K e sure o r e s tot p t oth p sse er r o u te utp the p t u er o to es e or the tr sport t o o p sse ers r o the st e o A K s e sure to e o etres • e e ue o e K o etres K e sure o r es r o p sse er rr e p t ut s t o u te utp o to e o re ht p sse ers u te t K per p sse er the st e o K s e sure to e o etres Revenue Load Factor e sure or r the r t o et ee the u es p er o to t ut s t o e o etres Origin and Departure points (O&D) o t o s et ee h h p sse the u t t t e tors o r ous r ets s e e rr tr s t tr s o e e e s the r t o et ee the e to e K o etres ers re tr sporte h s ter s use e sur ep rture po ts rrespe t e o hether re t or or estors estor e t o s e E r ero ot ru terest t e sures the retur es epre to o est e t or sh reho ers t ort to Aero ot to ou t the sh re pr e u es usto s ut es th s epre to ort to oper t e press e tr ero ot ru e str r S o putersh re e str r e e u er o t o Kutu o o er us ess e tre Street os o e tor o Au ust Appendixes o hours or sh re oper t o s hurs to re to thout re Aero ot o us ro r e ro E E EBITDAR e r s e ore terest t es u es usto s ut es th s tor 2015 ANNUAL REPORT Ope o r Ope Total Shareholder Return (TSR) ppre t o e sp 274 Corporate Governance Shere et e o r h o the e str r o t o Aero ot A t o erso e r ep rt e t u er Shere et e o A rport Kh os o e o e or uss ret sh reho ers orpor te o er e ep rt e t e E e te t ero ot ru ress Ser e Unit revenue and cost e per or e e sures the to ustr e e s re e ue or ost or ASK or K • Yield the r t o et ee p sse er re e ue re e ue p sse er o etres • Revenue per Available Seat-Kilometre (RASK) the r t o et ee re e ue e ther p sse er re e ue or tot re e ue e se t o etres • Cost per Available Seat-Kilometre (CASK) the r t o et ee oper t e pe ses e se t o etres s e ore Financial review Full name: u o t Sto o p Aero ot uss A r es Abbreviated name: S Aero ot Certificate of registration in the Unified State Register of Legal Entities: ssue the os o ep rt e t o the uss str o es e es o Taxpayer Identification Number: 7712040126 Location: Ar t Str os o uss e er t o Postal address: Ar t Str os o uss e er t o E e r Corporate Social Responsibility ASK Financial terminology EBITDA Business Overview CONTACT INFORMATION Operational terminology Passenger Load Factor (PLF) Strategic Report r o or e ro to e uss re o s hours hours ero ot o us ru o us ero ot ru e tre r t et oo u r es re r e se t e or t to to ets pur h se o er the e ter ero ot ru ter et r re ru e se e pe ses re t osts Aero ot 275 ABOUT THE REPORT A u eport the eport h s ee prep re uss A r es S Aero ot Aero ot r e or the re er to S Aero ot ts su s r es u o t Sto o p Aero ot o p Aero ot roup or the roup Ke top s Au t h s eport s oses or t o o the p e e t t o o the roup s o ter e u ter str te prese ts the roup s oper t resu ts es r es the roup s orpor te o er e t t es h s eport h s p rt u r o us o the roup s orpor te so respo s t t t es S Aero ot s o so te S st te e ts or ere u te AO r e terhouse oopers Au t St r s h s eport h s ee prep re se o S Aero ot s e e t reports th S Aero ot s o so te S st te e ts or t so orpor tes e e e ts o the test Sust t eport u e es 276 s 2015 ANNUAL REPORT e er h s eport u es est tes or or r oo st te e ts re te to oper t e o o so other e sures th t e use to ssess the per or eo S Aero ot Aero ot roup A tu e e ts or resu ts er ter ro those e presse or p e the eport ue to o u o rs s u ert t es re ous u reports re http r ero ot o e o the o p s e s te t