Overview of DCPS_Remedy_Tables 2015
Transcription
Overview of DCPS_Remedy_Tables 2015
Tables Overview Defense Finance and Accounting Service Integrity - Service - Innovation Integrity - Service - Innovation Tables Fundamentals DCPS is a table-driven system Every employee is under an Activity & Organization Personnel actions will reject if the Table is not built • If the Organization is not built, the action will reject to the Missing Org report – the action will be deleted if not built within 2 pay periods • If the Activity is not built, the action will reject to the payroll invalid 8/24/2015 Integrity - Service - Innovation 2 Roles for Tables Human Resources / Personnel Office (HRO) • Provides the Activity & Organization codes to the CSR Resource Management / Budget Office • Provides Accounting Classification information to the CSR Customer Service Representative (CSR) • Inputs Employee & Organization-level Accounting Classification Records • Submits requests to add/change Activities or Organizations to PRO via Remedy ticket DFAS-IN Civilian Payroll Office(PRO) • Builds Activity & Organizations from Tables Remedy tickets 8/24/2015 Integrity - Service - Innovation 3 General Guidance for Tables New Organization builds • Please only complete the Tables section on the Remedy ticket • Multiple Org codes under the same Activity may be submitted on the same ticket • Please submit additional tickets if all of the Org codes will not fit, or a spreadsheet if it is a re-organization New Activity builds • Please complete all sections of the DCPS Update Request form • Attach form to a Tables Remedy ticket for processing Time frame • Tables Remedy tickets are 10 business days • Please submit new requests 30 days prior to use • Please submit re-organizations 90 days prior to use 8/24/2015 Integrity - Service - Innovation 4 General Guidance for Tables continued Changes to existing Organizations • CSR should be able to make changes to most fields • Please complete the fields (such as pay block, Site Activity) that need to be changed on the Tables section of the Remedy ticket • Note: We need a approval memo from HR if the Site Activity needs to be changed. Changes to existing Activities • CSR can update Employing Activity record & Accounting • Please complete the fields that need to be changed on the DCPS Update request form and attach to a Tables Remedy ticket Processing time frame • Tables Remedy tickets are 10 business days • Please submit new requests 30 days prior to use • Please submit re-organizations 90 days prior to use 8/24/2015 Integrity - Service - Innovation 5 DCPS Tables Update Request form Part A • General information including Activity & Org codes Part B – Point of Contact Information • Point of Contact information is typically for CSR • POC information is not input into DCPS 8/24/2015 Integrity - Service - Innovation 6 DCPS Tables Update Request form Part C – Employing Activity Office Address • This is the employing activity address, not the Organization, POC, or CSR address. • This is the default address where a check is sent if an employee’s direct deposit and mailing address are not entered in DCPS when they start. 8/24/2015 Integrity - Service - Innovation 7 DCPS Tables Update Request form Part D – Employing Activity record • • • Agency = two position code that designates agency (AR/AF/DD) Major Claimant code= agency sub element (list in DCPS manual) Blanket LV Advance = 0- no override 1- ’LB’ input in T&A 2- Authorization input in DCPS 3- Blanket advancement • • • • • 8/24/2015 T&A Input Frequency = “D” – Daily, “W” – Weekly, “B” – Biweekly Shore leave = ‘Y’ or ‘N’ if eligible for Shore Leave Credit Hour Carryover = 0- 24 Certifier = blank or “Y” (only use ‘Y’ if certify time directly in DCPS) Labor IDC = “Y” or “N” Integrity - Service - Innovation 8 DCPS Tables Update Request form Part E – Activity Accounting Classification • • • 8/24/2015 This information should come from budget / finance office Please do not submit Org or Employee-level accounting. Any org or Employee-level accounting that is input by the local CSR will override the accounting at the Activity level Integrity - Service - Innovation 9 DCPS Tables Update Request form Part F – Organization Record • • 8/24/2015 This is the same information that is on the Remedy ticket template. Please only complete the Tables section on the ticket. If you do complete the form, be sure that all fields match the template. Conflicting information will cause the ticket to be returned for clarification. Integrity - Service - Innovation 10 DCPS Tables Update Request form Organization Record fields • Pay Block = Groupings of pay records • T&A Input Frequency = T&A Input Frequency at Org-level • Blanket Leave Indicator = Leave indicator at the Org-level • End of Month Estimate = End of Month Estimate to be produced for an Activity, can be “Y” or “N” • Labor Indicator = Flag to indicate daily/weekly labor extension, can be “Y” if T&A input frequency is ‘W’ or ‘D’ • Time Card Option = time card option to be printed N - DO NOT PRINT TIME CARDS 1 - T & A TIMECARD FORMAT 1 (A if use PC based T&A system) 2 - T & A TIMECARD FORMAT 2 (B if used PC based T&A system) 3 - T & A TIMECARD SSN ONLY FORMAT 1 (C if use PC based T&A system) 4 - T & A TIMECARD SSN ONLY FORMAT 2 (D if use PC based T&A system) 8/24/2015 Integrity - Service - Innovation 11 Pay blocks & Major Claimant codes CP1: 240-249 OMA: 777, 780-789 ZFA: 501, 512,521 (511-DODEA) ZFR: 401, 402, 415,420, 421 (410, 411, 412-DODEA) ZKA: 100-107 (108-OSD 109-DODEA) ZPV: 910 A list of valid Major Claimant codes can be found in the CSR manual and on the OPM website: http://www.opm.gov/policy-data-oversight/data-analysis-documentation/data-policyguidance/reporting-guidance/part-a-human-resources.pdf 8/24/2015 (click on Executive Branch and then select your agency) Integrity - Service - Innovation 12 Miscellaneous Information Terminology • • • Activity = Unique Identification Code (UIC) = Personnel Accounting Symbol (PAS) SDA Activity = Name of the SDA file for that Activity T&A / CSR Site Activity = Used in conjunction with the T&A/CSR Groups to provide access to specific Timekeepers/CSRs When completing the table request… • • We prefer that a digital copy of the form is typed. If completing it by hand, please be sure to write legibly and please put a slash through any numeric 0’s (zeros) 8/24/2015 Integrity - Service - Innovation 13 Remedy Overview Defense Finance and Accounting Service Integrity - Service - Innovation Integrity - Service - Innovation Remedy Remedy system allows for communication between the Payroll office, CSR, and HR offices • Tickets can be entered requesting assistance in processing or payroll inquiries • Documents can be attached to tickets for validation Remedy titles have Customer Expectation timelines • Expectations vary for each title and are noted in the following slides Imaging - Electronic Document Management system • Remedy is the preferred method for submitting requests – supporting documentation may be faxed to Imaging • Fax number for Imaging: 866-401-5849 Integrity - Service - Innovation Access to REMEDY DD2875 - System Authorization Access Request (SAAR) & Remedy Security Rules of Behavior can be found here: <https://dfas4dod.dfas.mil/systems/dcps/consolid/FORMS/remedy2875srob.pdf> Please submit completed DD 2875 & SROB via CSR 2875 ticket. Please submit Remedy Client Update ticket to update your information (phone number, address, etc) or if you wish to group Remedy users together. Remedy issues can be addressed to TSO at 866-498-8687 or e-mail at [email protected] https://dfas4dod.dfas.mil/systems/dcps/consolid/FORMS/remedy2875srob.pdf 8/24/2015 Integrity - Service - Innovation 16 Integrity - Service - Innovation Integrity - Service - Innovation Remedy Ticket Titles and Timelines 3–Day • • • • • Special Pay Hot/Non-Pay Security Violations Deductions – Field Service Receipt Workarounds-HQE 5-Day • • • • • 8/24/2015 HR Request for Debt Offset Deceased Military Deposit/Hot Item **PRO ONLY** Workarounds Remedy Client Update Integrity - Service - Innovation 20 Remedy Ticket Titles and Customer Expectations 5-Day (cont.) • • • • Security-DCPS Termination Timekeeper Inquiries TSP-FERCCA **PRO ONLY** Arbitration-History request 10-Day • • • • • • 8/24/2015 ADS Payment Request **PRO ONLY** 401K Loans Aggregate Limit Allotment Inquiry **PRO ONLY** Arbitration/Decision (DODEA) Butterbaugh Claim Integrity - Service - Innovation 21 Remedy Ticket Titles and Customer Expectations 10-Day • • • • • • • • • • 8/24/2015 Check/EFT Not Received Debt Hearing Debt Refund Deductions (18 sub-titles) DeFacto Donated Leave FEGLI FEHB-Other Foreign Allowances LQA Inquiries; SF1190 Advance Payments: Other Allowances Integrity - Service - Innovation 22 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) • • • • • • • • 8/24/2015 Garnishment Leave and Home Leave NAF/401K Non-Standard DCPS Report Request OPM Inquiries (comes from OPM) Physicians Comparability Allowance Report Print Problems Reservist Differential Integrity - Service - Innovation 23 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) • • • • • • • • • • • 8/24/2015 Retirement Security Establishment Severance SF1150 Input/Request SF-50 Student Loan Tables and Tables Reorganization Tax Inquiry Terminal Leave TSP USERRA - Letters Integrity - Service - Innovation 24 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) • • • • Voluntary Repayment Agreement VSIP/VERA Installments W-2 W-2 Reissues 15-Day • • • • • • • • 8/24/2015 Arbitration Interest Calculation (DODEA) Debt Inquiry Workers Comp Leave Buy Back - Payment Offline History Print Request Preconversion Issues Retirement – Settlement **PRO ONLY** Settlement Inquiry TSP Settlement Integrity - Service - Innovation 25 Remedy Ticket Titles and Customer Expectations 30-Day • Accounting Vouchers • Arbitration (DODEA) • Audits • Copy of Check Request • TSP History Request • • • • • • • • • • 8/24/2015 Debt Waiver – LQA Project Debt Waiver – Debt Waiver Law/Contingency Leave Military Deposit Application Military Deposit Payment Military Deposit Paid in Full Letter TSP-Debt USERRA-Request Workers Comp Leave Buy Back - Submission NAREA Integrity - Service - Innovation 26 Remedy Ticket Titles and Customer Expectations 60-Day • • • • • Debt Audit Leave Audits Pay Audits Sunday Premium for Part-Time Employees TSP Audit 90-Day • Retirement Code Changes 150-Day • FERCCA 8/24/2015 Integrity - Service - Innovation 27 Essential information for Remedy Ensure remedy titles are used appropriately • Incorrect titles will be corrected by the PRO and may result in longer work times • HOT/NON PAY title is restricted to HRO only • Allotment inquiry, MSD hot item, and Misc pay titles restricted to PRO only • CSR 2875 restricted to CSR only • Please do not submit duplicate tickets Remedy tickets auto-close after 10 days • Reminder sent via e-mail that ticket will close in 3 days • Please return the ticket if you need clarification on the resolution or the issue has not been resolved • Agree to Resolution should be selected once the issue has been resolved (DCPS reflects the leave adjustment, member received the money, etc) 8/24/2015 Integrity - Service - Innovation 28 Overview of the Defense Civilian Pay System (DCPS) and CSR Resources Defense Finance and Accounting Service Integrity - Service - Innovation Integrity - Service - Innovation 8/24/2015 30 8/24/2015 31 CSR Resources DFAS.MIL • General information for Civilian employees http://www.dfas.mil/civilianemployees.html • APAN https://wss.apan.org/s/DFASPayroll/default.aspx DFAS4DOD • • • • https://dfas4dod.dfas.mil CSR & TIMEKEEPER manual Payroll Office Advisories (POAs) Payroll Office Forms (DD 2875, D 2929, VRA’s, Union Info change form, etc.) DCPS Web-based Training DOD Regulations • DoD FRM - Volume 8 http://comptroller.defense.gov/Portals/45/documents/fmr/Volume_08.pdf • DoD Issuances http://www.dtic.mil/whs/directives/corres/html/CPM_table2.html OPM.GOV • General regulations for civilian employees http://www.opm.gov/ 8/24/2015 Integrity - Service - Innovation 32 Access to DCPS DD2875 SYSTEM AUTHORIZATION ACCESS REQUEST (SAAR) DD2929 DEFENSE CIVILIAN PAY SYSTEM (DCPS) NON-PAYROLL OFFICE ACCESS FORM DCPS Security Awareness Course Completed forms are submitted on a Security Establishment ticket. SASO e-mail for DCPS access issues: dfas.bean.jjf.mbx.saso-civ-pay-systems- [email protected] https://dfas4dod.dfas.mil/systems/dcps/consolid/Index.htm 8/24/2015 Integrity - Service - Innovation 33 MIAP DCPS is accessed through the MIAP website MIAP is not part of DCPS; it is portal to get to DCPS securely https://miap.csd.disa.mil/portal.html 8/24/2015 Integrity - Service - Innovation 34 DCPS database selection 8/24/2015 Integrity - Service - Innovation 35 USERID AND PASSWORD 8/24/2015 Integrity - Service - Innovation 36 DCPS CONSENT BANNER 8/24/2015 Integrity - Service - Innovation 37 BROADCAST MESSAGE 8/24/2015 Integrity - Service - Innovation 38 SECURITY SIGN ON 8/24/2015 Integrity - Service - Innovation 39 DCPS CSR MAIN MENU 8/24/2015 Integrity - Service - Innovation 40 OPTION 1: MAIN MENU: EMPLOYEE DATA MENU 8/24/2015 Integrity - Service - Innovation 41 OPTION 2: MAIN MENU: LEAVE MENU 8/24/2015 Integrity - Service - Innovation 42 OPTION 3: MAIN MENU: ON-LINE INQUIRIES MENU 8/24/2015 Integrity - Service - Innovation 43 OPTION 2: MASTER HISTORY SCREEN 8/24/2015 Integrity - Service - Innovation 44 OPTION 3: PAY DETAIL 8/24/2015 Integrity - Service - Innovation 45 OPTION 4: MASTER EMPLOYEE INQUIRY 8/24/2015 Integrity - Service - Innovation 46 OPTION 6: PAYROLL OFFICE TABLES MENU (VIEW ONLY) 8/24/2015 Integrity - Service - Innovation 47 OPTION 8: CENTRAL TABLE MENU (VIEW ONLY) 8/24/2015 Integrity - Service - Innovation 48 OPTION 9: OVERSEAS ALLOWANCES-ADVANCES/PAYMENT/ADJUSTMENT 8/24/2015 Integrity - Service - Innovation 49 OPTION 10: ACCOUNTING DATA 8/24/2015 Integrity - Service - Innovation 50 OPTION 4 MAIN MENU: TABLES MAINTENANCE MENU 8/24/2015 Integrity - Service - Innovation 51 OPTION 6 MAIN MENU: CSR REPORTS MENU 8/24/2015 Integrity - Service - Innovation 52 OPTION 7 MAIN MENU: TIME AND ATTENDANCE MENU 8/24/2015 Integrity - Service - Innovation 53 OPTION 8 MAIN MENU: IN LIEU OF LES 8/24/2015 Integrity - Service - Innovation 54 OPTION 9 MAIN MENU: DEBT COLLECTION MENU 8/24/2015 Integrity - Service - Innovation 55
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