September 2008
Transcription
September 2008
September 2008 Satellite launch brings FleetBroadband global I The Inmarsat-4 F3 satellite was successfully launched on August 19th forward to the global availability of FleetBroadband, which it has now confirmed as being scheduled for the end of February 2009. With the launch of the final satellite now over with, Piers Cunningham, head of maritime business at Inmarsat, is looking forward to the company com- pleting the rest of the necessary steps to bring the technology on-line. "There is a whole schedule of activity in place, within the launch schedule there are a significant number of steps to occur," he told us. "The fundamental step is the launch, once that is satcoms Bernard Schulte Shipmanagement tests FleetBroadband - 8 Five months and two postponed launches after originally scheduled, the last of the satellites required for Inmarsat’s FleetBroadband global network has successfully entered orbit and is ready for deployment - and the company can now confirm that FleetBroadband will be available worldwide in February 2009 nmarsat has confirmed the successful launch and acquisition of the third Inmarsat-4 satellite, the last major step in the three-satellite network required to bring its flagship FleetBroadband service global. The satellite was launched on a Proton Breeze M rocket from the Baikonur Cosmodrome in Kazakhstan at 11.43pm BST on 18th August (4.43am 19th August, local time). Inmarsat's tracking station in Fucino, Italy was able to track the satellite while it was still coupled to the Breeze M launch vehicle. Launch provider ILS confirmed successful spacecraft separation at 8.46am BST on 19th August, after a 9-hour and 3-minute mission. The I-4 F3 satellite will now undergo several weeks of comprehensive tests and manoeuvres before being positioned in geostationary orbit at 98º West. Inmarsat can then look IN THIS ISSUE IT strategy at Wallem Shipmanagement - 10 A VSAT upgrade at CCC - 14 done the worst of the danger is over - attaching your most valuable asset to 700tons of explosives is always the most risky part!" "Now we're concentrating on drifting it into an in-orbit testing position, where it will be given a thorough shakedown in terms of testing its subsystems, making it work over the satellite access stations. Then it will be drifted into its operational position, along with the movement of the additional satellites, to form the new constellation." Following the launch approximately a week to ten days was required for deployment, including the initiation of solar panels and the extension of the reflector dish. This extremely delicate procedure, that includes about 80,000 separate movements, takes about seven days, before the satellite can start pulling in power from the solar pan- Wireless VoIP - the GSM calling alternative - 16 software SpecTec to launch AMOS2 at SMM exhibition - 22 From cost to profit - safety management - 24 How to buy the right software system - 28 e-Purchasing and profitability - 33 electronics and navigation VDR - the next generation - 45 Mandatory ECDIS - the future - 48 ENCs for an ECDIS world - with UKHO and Jeppesen Marine - 51 e-Navigation - IMO’s grand plan - 55 Maritime IT at SMM 2008 - Preview - 59 continued on page 2 The Maritime Communications Experts™ Directly manage onboard system configuration. From anywhere. 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Visit us at SMM, stand 115, Hall B7, Norwegian Joint Pavilion to learn more. www.dualog.com (+47) 77 62 19 00 or [email protected] BridgING the gap p1-20.qxd 05/09/2008 11:02 Page 2 SATCOMS Vol 9 No 1 Digital Ship Limited 213 Marsh Wall London E14 9FJ, U.K. www.thedigitalship.com PUBLISHER Stuart Fryer EDITOR Rob O'Dwyer: Tel: +44 (0)20 7510 4940 email: [email protected] CONFERENCE PRODUCER / CONSULTING WRITER Karl Jeffery: Tel: +44 (0)20 7510 4935 email: [email protected] ADVERTISING Ria Kontogeorgou: Tel: +44 (0)20 7510 4931 email: [email protected] PRODUCTION Vivian Chee: Tel: +44 (0)20 8995 5540 email: [email protected] EVENTS Diana Leahy: Tel: +44 (0)20 7510 4939 email: [email protected] CONSULTANT WRITER Dr Andy Norris (navigation) [email protected] DIGITAL SHIP SUBSCRIPTIONS GBP £150 per year for 10 issues Subscribe online at www.thedigitalship.com or contact Stephan Venter on [email protected], tel +44 (0)20 7510 4937 UPCOMING CONFERENCES USA The Italian Center of Stamford, USA September 10-11, 2008 SINGAPORE Suntec Convention and Exhibition Centre October 21-22, 2008 ATHENS Aegli Zappiou November 18-19, 2008 Printed by The Manson Group Ltd Reynolds House 8 Porters' Wood Valley Road Industrial Estate St Albans Hertz AL3 6PZ U.K. No part of this publication may be reproduced or stored in any form by any mechanical, electronic, photocopying, recording or other means without the prior written consent of the publisher. Whilst the information and articles in Digital Ship are published in good faith and every effort is made to check accuracy, readers should verify facts and statements direct with official sources before acting on them as the publisher can accept no responsibility in this respect. Any opinions expressed in this magazine should not be construed as those of the publisher. els and Inmarsat will have the ability to transmit onto the Earth's surface, where testing will begin. "The satellite itself has already undergone one of the most extensive simulated space testing procedures of any satellite constellation, it's already spent the equivalent of 150 days in simulated space conditions being tested," noted Mr Cunningham. "We know it's ready to go, and once the satellite's in position there'll be some formalised testing over the satellite access station, then it'll be a matter of throwing the switch and the traffic will start to flow. It's exactly the same as we did for the F1 and F2 as well." Once testing is completed Inmarsat will begin making plans for the repositioning of its three satellites into the positions required for its FleetBroadband global coverage beams. This will necessitate some service downtime as these movements take place, which Inmarsat expects will constitute no more than a few hours before the satellites are in their correct orbit and ready for long term operation. The date for this down time is yet to be confirmed. Inmarsat service users will not be required to make any adjustments to their equipment during the changeover period. Delays This latest satellite is the third in the I-4 constellation, concluding a decade of development and a $1.5 billion investment. The current constellation of two Inmarsat-4 satellites covers 85 per cent of the world's landmass, and the third I-4 will now complete global coverage for Inmarsat's broadband services. The Proton Breeze M is one of the few launch vehicles capable of lifting the I-4 satellite - the size of a London doubledecker bus and weighing six tons - into geostationary transfer orbit. This successful launch will be a relief for Inmarsat, having twice had to delay the deployment of this third satellite. An original launch date in April 2008 was postponed pending an investigation, after an earlier mission using the same launch vehicle developed a problem. Once that investigation was completed and corrective steps were taken, Inmarsat had rescheduled the launch for August 14th, only for this slot to be cancelled to allow for the replacement of a launch electrical component. Now, finally, almost five months after originally planned, Inmarsat has the last of its next-generation satellites in orbit, and can look forward to the global roll-out of FleetBroadband. "You could always argue that one might have liked for things to have been accelerated, as is always the case with everything, but the fact is that we have maintained our unblemished launch record, and we now have the global constellation complete," said Mr Cunningham. "There's an element of satisfaction and relief that everything's gone to plan, but that's short lived, now it becomes a case of executing our plans that we've had in place." The company has, over the course of the summer, been involved in a number of Maritime Field Evaluations (MFEs) with some of its existing customers, testing the tions, and so on," said Mr Cunningham. "GSM picocell technology has seen a lot of interest, an increasing number of parties are wanting to use their picocell technology over FleetBroadband. Then other applications like optimisation of content, acceleration - I think we're really on the cusp of big changes, once it becomes an incumbent technology people will evolve more applications that we haven't seen before." Take-up Previous problems with the Proton Breeze-M rocket had caused the launch to twice be delayed FleetBroadband system in different regions around the world, and Mr Cunningham says that he has been pleased with the performance so far. "The technology is working superbly well," he told us. "The feedback that we're getting from the MFEs shows that the indicative IP performance of both the FB500 and FB250 is, in some cases, outstripping our expectation, it's been better than we thought. "The edge of coverage performance and performance across the whole spectrum of the satellite footprint seems extremely consistent. I think it's better to under-promise and over-deliver, rather than vice versa!" Mr Cunningham notes that the companies involved in the MFEs have really embraced some of the new capabilities available through the use of IP on the FleetBroadband system, changing the way they operated in comparison with what they could do using existing Inmarsat services. "With the IP backbone there's much more use of web-based interface access, rather than client-ware onboard ships, though they can still use those existing applications and enjoy the faster and more economical service compared with previous generations," he said. "One of the elements that came out was use of the streaming channels, there were instances where some of the tanker operators actually used the streaming channels for video conferences so their senior management could address the vessels directly. That's something we haven't really seen before." "To a high degree, it's still a niche activity as opposed to something that's widespread, but it was something that was a little bit surprising." Inmarsat also saw its test customers begin to incorporate other new applications into their operations that would not have been efficient or cost effective over Fleet and other services. "We've seen innovative technologies like remote diagnostics, where people use cordless cameras to send video imagery back to shore so they can see real time damage or requirements for modifica- Digital Ship September 2008 page 2 Despite the fact that FleetBroadband is not yet a global service, Mr Cunningham says that Inmarsat has seen a reasonably high adoption level for the new technology, and is hopeful that the roll-out of the global network will improve this even further. "Take-up of FleetBroadband has, to a high degree, outstripped our expectations," he told us. "We considered the fact that the (lack of) Pacific Ocean Region coverage may prohibit some users from adopting it, however, we can say now that the run rate has been above expectations. I think it will accelerate now when we have the global service provision." "There are other factors that go into people migrating across, the main one of which is that people will adopt the technology not for technology's sake, but when they're ready. That might be to gain an operational advantage or just as a natural progression from what they are using currently. No doubt (having global coverage) will help, the fact is that you can take one standard now and use it globally over any oceanic area, you fit and you can utilise it to the same standard no matter where you are." Even purely in terms of global availability and consistency of service Mr Cunningham notes that FleetBroadband will be a marked improvement on its predecessors, removing restrictions on what you can and can't do. "We don't have to worry about saying 'you can't use data in these spot beams, and voice over there'," he said. "We've taken the smaller terminals, which did have those limitations, and given them 'big global beam' capabilities." So far take-up of FleetBroadband has mainly been seen in the retrofit market, though Inmarsat expects that newbuilds will begin to incorporate the technology as yard specifications change over the next few years. "The newbuild market's an interesting one, you'll only get the first glimpses of light in the newbuild market as the shipyard specs get changed," said Mr Cunningham. "In reality there have been a number of owners that have changed their yard specs to reflect the new technology, but in our experience it takes about 12 to 24 months for the newbuilds coming out of the yards to really reflect the newly launched technology." "This is purely because the drawings, equipment profile and all of those things are set long before the new technology comes out - no doubt we will start to see that shift, but it's not going to happen overnight, as much as it might with the retrofits." Summer in the City The launch of the final I-4 satellite has not been the only big news emanating from Inmarsat's City Road headquarters in London over the last few months. Digital Ship The company was involved in a 'will they or won't they' takeover bid involving its largest shareholder, US investment company Harbinger, which has resulted in confirmation that a takeover offer will be made if regulatory clearance for such a deal is achieved. Talks between the two companies concerning a possible takeover were initially confirmed on July 7th, which caused ripples in the market and pushed Inmarsat's share price up 12 per cent. This proved a false dawn however, when only two weeks later the talks were officially halted, causing the stock to slide back. However, Harbinger subsequently confirmed that an offer will be made, and details about its plans for Inmarsat following a takeover began to emerge at that point. Harbinger currently owns 48.43 per cent of SkyTerra, a US satellite network company that has already been involved in cooperative agreements with Inmarsat in the past. It appears that Harbinger intends to utilise the combined capabilities of these two satellite companies, including SkyTerra subsidiary Mobile Satellite Ventures (MSV), to offer a new range of services in North America. "With its global satellite fleet and complementary plans for next generation satellites, Inmarsat offers a compelling strategic fit with SkyTerra, and its subsidiary MSV," said Harbinger, in a statement. "MSV, together with MSV Canada, is developing an integrated satellite-terrestrial communications network to provide seamless, transparent and ubiquitous wireless coverage of the United States and Canada to consumer handsets." "In an effort to realise additional value embedded in the combination of both companies' radio spectrum, MSV and Inmarsat recently signed a cooperation agreement for L-Band operations in North America." "The proposed (takeover) offer would allow MSV and Inmarsat to increase substantially the scope of their existing cooperation, further enhancing spectrum efficiency to support the development of an integrated satellite-terrestrial communications network in North America, based on MSV's patented ancillary terrestrial component technology." Despite this statement, Harbinger is aware that it will have to receive regulatory clearance for such a takeover before the deal could go through, and estimates that this could take anywhere between 12 and 18 months. The company stated: "Assuming an acceptable conclusion to the Regulatory Approvals process, (Harbinger) intends to enter into negotiations with the board of Inmarsat regarding the terms of an offer and endeavour to seek the recommendation of the Inmarsat board." "(Harbinger) expects that any offer, if made, would be made to shareholders of Inmarsat in the second half of 2009 and that such an offer would be completed as quickly as possible thereafter." Business as usual In the meantime, while Harbinger continues with the regulatory approvals process, Inmarsat insists that it will carry on 'business as usual', and will deal with any movement by Harbinger when the time comes. Inmarsat released its Q2 2008 financial results soon after this takeover activity, and reaffirmed its market position with a strong showing, indicating growth in a number of business areas. Second quarter revenue from the maritime sector increased 4.5 per cent year over year, with maritime data revenue up 6.5 per cent. Maritime voice revenue was almost static, growing by 0.1 per cent, though this can be partly explained by the discontinuation of the Inmarsat-A service at the end of 2007. The company also saw activations of Fleet and FleetBroadband terminals during the second quarter exceed expectations, with installations of these systems up over 37 per cent year over year. The remainder of 2008 could see Inmarsat begin preparations to become involved in takeover activity of its own, with the call option it currently holds over its own largest distributor, Stratos, set to come into effect in the new year. Inmarsat will be able to exercise this option as of April 2009, and it has noted that it "probably will" proceed with the deal. This would give the company control of its own distribution for the first time, and would represent a major change in the way that the satellite operator does business. Inmarsat says it is still examining how such a move would work, and to what degree the companies would be integrated or left as they are. Both sides are keen to stress that 'business as usual' will continue for the time being, and that there is currently no management interaction between the two companies. April 2009 will also see renegotiation of all of the distribution agreements that Inmarsat currently has in place with its other distributors, which is bound to lead to a major shake-up in the way that Inmarsat products are presented to the market. With all of these developments still to be played out, and the global roll-out of FleetBroadband finally approaching, 2009 is set to be a very busy year for Inmarsat. "There's never been a dull year, and I don't think there ever will be, the pace of evolution is so quick," said Mr Cunningham. "If we look back at the maritime side since Fleet launched in 2002, every year has had some innovation, enhancement, delivery, tweak of some sort." For the moment, however, the Mr Cunningham is just pleased that, after the delays and launch problems, its final I-4 satellite is in the air and primed for operation. "It's bought, paid for and up there," he said. "We're ready to go now, the constellation is complete, and people can be assured of global FleetBroadband service provision 2020. We think that's good enough!" DS Bernard Schulte Shipmanagement speaks about its experience with FleetBroadband during the Maritime Field Evaluations - see page 8 1VSDIBTJOH "TTFU .BOBHFNFOU .BJOUFOBODF 4UPDL $POUSPM 1FSTPOOFM .BOBHFNFOU 2VBMJUZ 4BGFUZ.BOBHFNFOU 7JCSBUJPO.POJUPSJOH %BUB.BOBHFNFOU $POTVMUBODZ 5SBJOJOH ".04.BJM$PNNVOJDBUJPO4PGUXBSF Visit us during SMM at Stand 390, Hall B6 Digital Ship September 2008 page 3 SATCOMS L-3 Communications acquires G.A. International Electronics Becker in Iridium OpenPort deal www.umc.becker-marine-systems.com www.iridium.com www.L-3Com.com L-3 Communications has announced that it has acquired the six corporations of G.A. International Electronics Group, a USbased marine electronics business. G.A. International Electronics Group provides sales and service of marine electronics equipment for navigation and communications onboard commercial tankers, freighters and cruise liners operating within the United Sates and in the Caribbean. The businesses will be combined into a single unit and renamed L-3 G.A. International, which will be integrated into the L-3 Marine and Power Systems Group. Headquartered in Miami, G.A. International has branch offices in New Jersey, Florida, Texas, California, Washington and Alaska, covering all ports within the continental United States, Mexico and the Caribbean. In addition, G.A. International provides a full range of services for integrated bridge systems, radars, radio communications systems and a variety of other shipboard navigation and communications sensors and systems. "G.A. International Electronics represents a natural addition to the L-3 Marine & Power Systems group providing a sales and service capability that allows us to meet the quick response time our customers require in order to meet their aggressive schedules for service and support," said Steve Kantor, president of L-3 Marine and Power Systems. "G.A. International is very synergistic with other companies within the L-3 Marine and Power Systems group, adding a complimentary capability to our existing marine navigation offering with a legacy of customer satisfaction in the cruise ship and commercial fleet industries." G.A. International also serves as the exclusive dealer for L-3 SAM Electronics navigation products in the US. Becker Marine Systems Communication has entered into a global distribution partner agreement with Iridium, to integrate, optimise and distribute the Iridium OpenPort marine satellite system. Under this agreement, Becker Marine Systems is integrating the Iridium OpenPort service with its umc.connect optimisation server and umc.global network managed services. Becker says that the use of its wireless optimisation protocol and a context sensitive compression algorithm will "dramatically optimise" the throughput of Iridium OpenPort. The umc.connect skylink Iridium OpenPort+ service being offered by Becker comes with integrated managed services, such as unified messaging for email, SMS, fax, secure VPN tunnelling, distributed shipborne/shore based firewall, Antivirus, Anti Malware and Anti Spam protection. Other optional managed services for remote administration and support of PCs and servers on board, automated content distribution and synchronisation, and the integration of a Telephone Auto Exchange, are also available. "Iridium OpenPort completes our comprehensive, cost effective and industry leading set of umc.global network ship to shore communication services," said Thomas Müller, managing director of Becker Marine Systems Communication. "Combined with the throughput enhancements, the cost optimised routing, the managed security services, the content distribution and remote management services, which are integrated with the umc.connect optimisation server, Iridium OpenPort is refined for the advantage of the maritime users." Digital Ship network www.thedigitalship.com Iridium reports growth as satellite partners are chosen www.iridium.com Iridium Satellite has announced its financial results for the second quarter 2008, showing a 22 per cent increase in revenue and further gains in earnings and subscriber numbers. Total revenue in Q2 was $81.7 million, up from $66.7 million in the same quarter last year. EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) was up 28 per cent to $25.8 million for the quarter, while subscriber numbers year-on-year rose from 203,000 to 280,000. "For our fifth consecutive quarter, we posted double-digit increases for all the important metrics - revenue, earnings and subscriber gains," noted Matt Desch, Iridium CEO. Iridium has also announced that it has selected two companies - Lockheed Martin and Thales Alenia Space - to participate in the final phase of its procurement process for the company's next-generation satellite constellation, 'Iridium NEXT'. KVH Industries has hired Brent Bruun as its new vice president for business development. Mr Bruun, formerly of Ses Americom, is expected to be involved in KVH's planned worldwide rollout of its mini-VSAT Broadband satellite communications service. The Blue FPT powerboat, sponsored by satcoms company Navarino Telecom, has won the Round Britain Powerboat Race 2008, in a time of 20 hours, 36 minutes, 47 seconds. Panos Tsikopoulos, commercial director of Navarino, served on www.navarinotelecom.com www.minivsat.com Join the online community for the maritime IT sector - get in contact with colleagues, renew friendships, meet possible business partners, and discuss on-the-job challenges Have you joined yet? Register FREE at: http://network.thedigitalship.com Iridium says it chose Lockheed Martin and Thales Alenia Space as a result of their "innovative constellation design concepts; demonstrated understanding of performance requirements and capabilities; and preliminary cost estimates for the manufacture and launch of Iridium NEXT." The final phase of the selection process will last approximately nine months, and is anticipated to result in the award of a full-scale development agreement for Iridium NEXT with one prime contractor by the middle of 2009. "We are extremely impressed with our finalists' technical and creative design recommendations, as well as with their ideas for important enhancements to our existing service offerings," said Mr Desch. "Both are identifying ways of meeting our Iridium NEXT requirements using advanced technology concepts. These concepts will help us realise cost-effective ways of providing enhanced products, services and capabilities for our current customers, as well as for those new customers we plan to serve in the future." the Blue FPT as co-driver and throttleman on the nine-day, 1,400 nautical mile race around the British Isles. Navarino's Panos Tsikopoulos served on the Blue FPT Digital Ship September 2008 page 4 Digital Ship Stratos in Japanese joint venture Selex in £1.6 million deal www.selex-comms.com www.stratosglobal.com Stratos has formed a new joint venture company with satellite operator JSAT Corporation (JSAT), to be called JSAT MOBILE Communications Inc. JSAT MOBILE will bring Stratos' portfolio of mobile satellite services (MSS), including both Inmarsat and Iridium services, to the Japanese market. Officials of Stratos and JSAT said JSAT MOBILE will begin offering mobile satellite services later this year to end users that operate internationally. By the first quarter of 2009, JSAT MOBILE expects to receive all necessary regulatory approvals to provide its MSS portfolio for use in Japan and on Japanese-registered vessels. The companies say that they will be ready to offer Inmarsat FleetBroadband services to the market once it becomes globally available. The Inmarsat I-4 F3 satellite was successfully launched on August 19. Once tested and operational, the I-4 F3 will form a completed constellation (together with its two sister satellites that are already in orbit) to deliver full and seamless global coverage of all the latest Inmarsat broadband JSAT and Stratos will jointly offer FleetBroadband services in 2009 mobile satellite FleetBroadband. services, including Stratos president and CEO Jim Parm said, "In JSAT MOBILE, Japanese businesses will find a large local team that is intimately familiar with their requirements." "It will combine a dedication to the Japanese market with a strong sales and support network to ensure all MSS solutions are deployed quickly and cost efficiently." SELEX Communications has been awarded a £1.6m contract by Astilleros Zamakona, to supply and install navigation, communications and entertainment systems on board six new build vessels, with the option of an additional two vessels, for Vroon Offshore Services. SELEX Communications had previously completed the supply and installation of VSAT equipment onboard nine new builds for Vroon, and was also awarded a contract to supply and retro fit Sea Tel equipment and airtime services for 15 support vessels in the fleet. This most recent contract is potentially worth approximately £2.2m for all eight vessels. Installation will take place over four years, with the first in this series of new builds due to be completed in 2009, two more in 2010, three in 2011 and an optional two in 2012. The installations will take place at the Astilleros Zamakona shipyard in Bilbao, Spain, with SELEX Communications' engineers on hand to run the project. The supply of entertainment equipment includes Sea Tel's 4004E 'TV at Sea' system, as well as flat screen televisions, DVD players and stereos. The communication systems encompass both radio and satellite equipment including the Sea Tel 4006 VSAT TX/RX, a SAILOR System 5000, an Iridium system and a variety of Phontech equipment. Navigational aids include JRC X and S band Radars, ECDIS (electronic chart display information system) and AIS. Safety products such as the Broadgate VER4000 (S-VDR), SAILOR SART II and EPIRB will also be fitted. WMS in SeaMobile acquisition www.seamobile.com Wireless Maritime Services (WMS) has announced that it is to acquire certain maritime wireless assets of SeaMobile Wireless, a division of SeaMobile Enterprises, to enhance the provision of its maritime mobile phone services. WMS is itself already a joint venture of AT&T Mobility and SeaMobile Enterprises. WMS now aims to expand the combined companies' at-sea wireless mobility communications offerings, which already include communications services for more than 115 cruise ships and long-haul ferries throughout the world. WMS will acquire SeaMobile Wireless master services contracts, onboard wireless telecommunications equipment and shore side infrastructure as part of the deal. Financial terms of the agreement were not disclosed. "After several years of running the businesses as two completely separate and distinct operations, we recognised a tremendous opportunity to serve customers much more effectively by combining the strengths of WMS and SeaMobile Wireless," said Leighton Carroll, CEO of WMS. "Under this agreement we greatly expand our wireless coverage footprint and bring the benefits of over 300 worldwide roaming agreements to the legacy SeaMobile Wireless fleet. This will allow a Digital Ship September 2008 page 5 vast majority of mobile phone customers worldwide to use their wireless phones seamlessly when aboard cruise and ferry ships that provide WMS wireless voice and data communication services." Other benefits to customers include access to approximately 30 mobile phone carriers that allow prepaid services to work on ships. Usage charges are determined by their home carrier and are billed on their regular monthly statement. The transition of assets to WMS will be seamless to cruise and ferry ships, as no onboard equipment will need changing or replacement. "We believed that the best way for SeaMobile Enterprises to realise the potential of our maritime wireless business was to fully integrate our operations into the WMS joint venture," commented Jack Donohue, president of SeaMobile Wireless and a co-founder of SeaMobile Enterprises. "Our broader vision of providing at-sea and remote location communications, connectivity and content services throughout the world continues to advance with our maritime wireless services now being offered exclusively through our joint venture with AT&T Mobility." The WMS joint venture is governed by a board of directors consisting of representatives from AT&T Mobility and SeaMobile Enterprises. SATCOMS SingTel goes global with VSAT Singapore Telecommunications (SingTel) is branching out from its home base, having launched a new globally available VSAT service in conjunction with SES NEW SKIES that will offer SingTel’s range of services on a worldwide scale. Digital Ship spoke to Titus Yong, SingTel vice-president of satellite, about the company’s decision to go global ingapore based communications company SingTel is moving away from its traditional stronghold in the Asia-Pacific region to launch a new global VSAT (very small aperture terminal) service, which it hopes will help to widen its presence into new markets around the world. The new service is a joint venture with satellite operator SES NEW SKIES, and the company is excited about the prospects of extending its existing offerings from its home region to a wider audience, says Titus Yong, vice-president of satellite, SingTel. "SingTel has been providing maritime broadband VSAT services with regional S 'We have received encouraging responses in Europe and Africa' Titus Yong, SingTel coverage for over two years," he told us. "We are pleased to work with top-tier global satellite service providers such as SES NEW SKIES to extend our reach to provide seamless and secure worldwide coverage over all major shipping routes." Mr Yong explains that this move is a consequence of the evolving business environment that the company has seen in the maritime sector, and the further changes it expects in the future. "Analysts believe that the shipping and transportation industry can reduce costs and be more responsive to business changes by exploiting the full communications capabilities of the internet [1]," he said. "Thus, it is important for maritime communications infrastructure to evolve beyond basic narrowband speeds and provide the same capabilities and user experience as land-based broadband services." "We have introduced the Office-At-Sea suite of maritime broadband solutions to cater to the growing complexities of business needs in the industry." SingTel's VSAT offering includes a range of communications services, which include applications for corporate needs as well as options for crew calling. "These solutions enable vessels to communicate seamlessly and cost-effectively with their headquarters on land," said Mr Yong. "These solutions include 'always-on' unlimited broadband internet access, email, low-cost Voice-over-IP (VoIP) calls, Radio-over-IP (RoIP), GSM onboard and ship surveillance." "Crew members can also enjoy 'alwayson' unlimited broadband internet access, low-cost voice over IP calls, e-mail service, web-browsing and GSM onboard. These solutions enhance crew welfare by allowing seafarers to stay in touch with their loved ones while at sea, providing them the same quality of user experience that they enjoy at home. This is critical to attract and retain talents in the maritime sector and is especially true for the next generation of seafarers who are better educated and technology-savvy." The service is being offered to the market at a range of different speeds, up to 1 Mbps, with different coverage area packages. "Sea-going vessels have typically used narrowband services with speeds of up to 128kbps on a pay-as-you-use basis," said Mr Yong. "With SingTel global VSAT services, the bandwidth can be up to 'Mbps' speeds. Currently, SingTel is offering always-on bandwidth speeds from 64kbps to 1Mbps." "We are able to provide both regional and worldwide coverage. This includes the three oceans and all major shipping routes." Mr Yong also notes that SingTel's communications set-up has a strong security focus, based around a controlled network system that connects the data from the satellites to the IT infrastructure ashore. "The solution provides a secure private global platform through SingTel's ConnectPlus IP-VPN MPLS network," he explained. "Through this connectivity, monitoring and control signals are transmitted in a secure manner to the central network operation centre (NOC). Customers also have the option to have their data transferred to their land-based offices in a secure manner through the SingTel ConnectPlus IP-VPN MPLS network." "With this, customers will enjoy peace of mind knowing that sensitive shipboard information and data applications such as e-mail will be safe from the threat of hackers and terrorists." Automatic switching One of the features of SingTel's service that Mr Yong believes will be attractive to shipowners that have been unconvinced by VSAT offerings in the past is the availability of an automatic beam switching capability, whereby the onboard antenna automatically switches to a new satellite when it moves into a different coverage footprint. "There are two antennas in use," Mr Yong told us. "There is the 1.5m C-Band stabilised antenna which was designed by SingTel and weighs 350kg. There is also a 2.4m C-band stabilised antenna which weighs less than 1 tonne. SingTel uses SeaTel's stabilised antenna systems." "Automatic beam switching enables the stabilised antenna system to switch automatically from one satellite to another satellite with minimum downtime." "In the past, VSAT deployments on vessels such as container ships required timeconsuming re-configurations of the satellite communications equipment when the vessels move from one ocean region to another." Mr Yong says that the company has so far received a positive reaction from the market to the launch of this service, and he believes that the different pricing options available can make VSAT an attractive proposition for companies in different industry sectors. "Since the launch of our global maritime VSAT service and Office-At-Sea solutions, we have received very encouraging responses from customers around the world, including Europe and Africa," he told us. "To date, we have carried out installations on vessels from the Middle East and Denmark. We are confident of maintaining this momentum in the coming months." Mr Yong continued: "SingTel has come up with various business models to suit the needs of the shipping companies. The approximate monthly fee is therefore dependent on the business models and can range from US$2,000 - US$8,000 per month, either leasing or purchased models." "The service can be subscribed through SingTel's global sales offices in 37 cities across 19 countries. In addition, we have dedicated maritime partners in the Middle East, Europe and Asia Pacific to serve our customers. We are also evaluating potential channel partnership at the moment." The company is hopeful that demand for VSAT will continue to grow as its global service develops further. "Analysts believe that the maritime VSAT market will grow from an estimated base of 2000 vessels today to 15,500 vessels by 2012 ," [2] said Mr Yong. "They believe broadband at sea will be widely adopted, as ship owners seek to provide better conditions for their crews. Hence, we are very optimistic about the growth potential of the industry and look forward to transforming the way our maritime customers operate. We want to enable them to take their business to the next level." SingTel is also a major distributor of Inmarsat products in the Asia Pacific region, and Mr Yong believes that the global availability of FleetBroadband, which has moved closer with the launch of the final Inmarsat-4 satellite, will help to bring broadband satellite communications into the maritime mainstream. "The global launch of Fleet Broadband Digital Ship September 2008 page 6 is in line with market trends, and should increase competition in the maritime communications market," he told us. "It is likely to increase awareness of maritime broadband's benefits and accelerate its market penetration. The service, which comes with a number of features, is offered at an attractive price." Comms academy Outside of its new broadband services, SingTel has also recently been involved in the launch of a new training facility in Singapore, which aims to promote better understanding of the different technologies available for maritime communication. "As part of our commitment to accelerate technological innovation in the region, we have established a facility at the Singapore Maritime Academy known as SatCom@SMA," Mr Yong explained. "As the first of its kind in Asia Pacific, the centre has been set up to demonstrate real-time broadband communications between ship vessels and their offices on land via satellite, as well as provide the maritime community a glimpse of SingTel's vision for the maritime industry." Part of SingTel's work at this facility includes inviting other external technology suppliers to get involved in showing how broadband systems can change and improve the way maritime organisations do business. "One of our key priorities is to collaborate with an ecosystem of application providers to deliver greater value to customers in meeting their evolving communication needs," said Mr Yong. "As such, the centre serves as an innovation hub for live testing of various applications such as e-surveillance, voice over IP, GSM-at-Sea and other solutions by the industry's leading solution providers. Apart from the development and technology sharing initiatives, we also work closely with our partners in joint sales and marketing outreach efforts." "In addition, SatCom@SMA is a proof of concept lab that enables our customers to experience the benefits of our wide range of applications and always-on maritime broadband infrastructure through simulation of satellite communications between vessels and their onshore office." "With technological advancements in maritime communications, the shipping community can certainly look forward to bringing its communications infrastructure into the 21st century." DS [1] Here Mr Yong is referring to a Gartner Industry report from December 1999, entitled 'Economic Effects of Electronic Commerce on five vertical sectors'. [2] These figures are based on the Commsys Maritime VSAT report 1st edition V3.2, from 2008. eutelsat@sea Connecting Oceans A new generation of VSAT for maritime networks Eutelsat@sea Services offer the most cost-effective Addressed to: fishing fleet, cargo-shipping, merchant solutions available for medium to high bit-rate commu- and government vessels, , yachting nications (64Kbits/s To 1Mbits/s Transmission / 2 Mbits/s in reception) Applications: corporate communication, telephony, fax,Voice/IP, GSM, high speed internet, banking (pre- Eutelsat@sea can responds to all customer require- paid card), telemedecine. ments in term of connectivity, based on a multiregional coverage from Americas to Asia, and from For further information, please contact us at: Europe to Africa. [email protected] Visit us during SMM at the French Pavillon, booth n° 261, hall 4 www.eutelsat.com E O LL GI Digital Ship September 2008 page 7 SATCOMS FleetBroadband at Bernard Schulte Shipmanagement With its final satellite launched, and preparations for global availability taking shape, Inmarsat has been conducting a number of Maritime Field Evaluations of its FleetBroadband service to evaluate the performance of its flagship offering. Digital Ship spoke to Bernard Schulte Shipmanagement, one of the customers involved in the tests, about the FleetBroadband experience s part of the ongoing roll-out of the FleetBroadband communications system, ultimately culminating in full global availability of the service at the end of February next year, Inmarsat has recently conducted a number of Maritime Field Evaluations (MFEs) with some of its international customers to put the technology through its paces and see how it copes with the rigours of modern maritime business. One of the companies that was selected for these tests was Bernard Schulte Shipmanagement, and its vessel Marianne Schulte. The ship was installed with a FleetBroadband 500 terminal, by Thrane and Thrane, operated via communications services from Stratos (supported by Telaccount Overseas), and sent out onto the oceans to test the performance of the new technology. Adonis Violaris, director of Telaccount Overseas and group marketing and communications manager with Bernard Schulte Shipmanagement (BSM), noted that he was initially impressed with the ease with which the vessel was broadband-enabled. "The installation was very easy, it only took a few hours to install the FleetBroadband 500 onboard the vessel," he told us. "Two people climbed up, no cranes or anything. The antenna is something that can be carried with four hands up to the deck. It also has a very small below decks unit, with everything we need to connect to our network." "We installed the system onboard the Marianne Schulte mainly because of the location where the vessel was trading, an area that was covered by Inmarsat, but also because we wanted to look at ways of having good control over what's going on A onboard the vessel." Once the system was fully installed, BSM prepared to switch over its operational applications to the new communications system, moving from its existing analogue Inmarsat-B service to the full IP connectivity of FleetBroadband. "A week before the installation the Inmarsat-B on the vessel went totally out of order, as strange as it sounds," said Mr Violaris. "However, we were very happy to see that the existing e-mail platform that we were using was still functioning over FleetBroadband. We only had to make some minor changes, to do with connecting to the IP infrastructure (a new feature of FleetBroadband that was not part of Inmarsat-B)." With the switchover complete, BSM began to look at ways it could test the capabilities of its new network, and see how much communications power it could squeeze out of the new terminal. "We did VPN connections, FTP file transfers, remote access from the office to the vessel, and vice versa," Mr Violaris explained. "We also tested all of the other software that we previously had onboard that needed to have access to the internet, or transfer packets with e-mail. These were all tested, and they were a great success." Open access Since it was operating as part of an Inmarsat evaluation project, BSM decided to relax some of its communications controls and let the crew take advantage of the broadband connection for the opening few weeks. "We did web browsing, and use of private e-mail like Yahoo or Hotmail," said Mr Violaris. "During the two months while we were testing we allowed one month of unlimited access to everything someone could think of as if we were on shore, since Inmarsat was paying!" "We wanted to see how much it would cost by having always on connection with unlimited access. They could use their email, chat programs like MSN, and even Video Conferencing." "So we made everyone onboard happy, at least for a month! After that we put in restrictions, that apply to every other ship in the fleet, mainly that there is no web browsing for the time being, but we will start allowing them to use web pages that are necessary for the master to visit, and crew e-mail onboard the vessel." While the crew was delighted to have free access to their personal e-mail, the additional communications options were also appreciated from an operational point of view. The master of the vessel was asked for his own personal evaluation of the system, which was sent to the Telaccount Overseas office in Cyprus, and he was full of praise for the new service. He said: "The FleetBroadband is an excellent communications equipment, and friendly to use. It has the capacity for fast data sessions / streaming and clear voice calls. It can also send large sizes of data files. Having 24hr on-line access to the latest maritime information / world news provides safety and welfare to the seafarers onboard." The shore based management was also pleased with a number of the new capabilities made possible by the improved communications system, which allowed for greater control over what was happening out at sea and helped to ensure the crew was more content. "Remote access to the vessels is very easy," said Mr Violaris. "We have linked in connections to the vessel, we can get on the main server and make the changes that we want. With the connections that we had before this would have been almost impossible." "Any applications that require high bandwidth or high data transfer, this is also possible now. We don't need to have shipping-oriented applications anymore, where we were trying to use the Mini-M 2.4 kbps connection we had." "We can improve crew welfare by giving access to the internet and access to e-mail, in some cases chatting on MSN or VoIP, the possibilities are there. I'm sure this will definitely improve the crew welfare." Issues Much to the delight of the crew, free internet access was allowed during the test period Over the course of the testing period there were a number of issues that BSM identified as potential concerns with having FleetBroadband onboard. Chief among these was the worry of having to run a more complex IT infrastructure in a remote location like a ship. "Maintaining IT systems on board with limited resources was our major concern, Digital Ship September 2008 page 8 The FleetBroadband 500 was carried onboard and installed in a few hours as operators," said Mr Violaris. "We all know what it takes ashore with the IT we have, the routers, the firewalls this also applies on our ships now. Having a FleetBroadband, you can understand how it is necessary to have these things onboard." "I can tell you that, for the last two months (of the testing), thankfully we did not have any problems maintaining this IT system on the ship. That's something we were very sceptical and worried about, about having an open line to the outside world, or having remote access from the office without having someone with IT knowledge onboard our ship." Other potential pitfalls that had concerned the company initially have proven easier to deal with than they expected. "Other concerns included the possible abuse of the 'always on' satellite connection, but the Land Earth Stations now provide nice dashboards which you can access from the office and put in the restrictions that you want to apply," said Mr Violaris. "If you don't want them to use the web, or don't want them to use voice or the ISDN channel, it's very easy. A click there in the dashboard and it's gone." "Another issue then is that the more you use the internet, the more you need it. We all know how it works, when you provide something like that people will definitely make use of it." Billing Apart from these operational concerns, Mr Violaris also had an issue with every vessel operator's pet hate - satellite communication costs. "Controlling the costs is not easy," he told us. "High usage costs are a concern, and there's a complicated tariff structure which makes it nearly impossible to choose what plan you want, whether you Digital Ship will use standard or SCAPs (Shared Corporate Allowance Package) plans." "Under the tariff structure, on the Marianne Schulte, the crew were not very happy with the voice calls cost. The tariffs that are provided by Inmarsat on FleetBroadband for voice calls are still very high, compared to the Super Quite Time that we had with Mini-M or even with the normal peak time." "In this case we have installed a Mini-M on the vessel in order to let the crew make their voice calls like they have in the past. Inmarsat definitely needs to do something on that as wherever there is FleetBroadband onboard a vessel you will have unhappy crew." Mr Violaris also noted that allocating costs that accrue under shared allowance packages, and making sure that crew charges are attributed to the correct person, had proven difficult during the evaluation period. "There are still no split billing facilities for FleetBroadband, and you have to be careful as to what services you give to the crew and what you give to the master," he told us. "For the time the people are on the PC, someone might browse the CNN website, someone else might browse something else. For a voice call the billing is easy, and even for e-mails. If you allow web browsing it can be a problem. In many countries looking at people's personal data is not allowed, on an invoice you can't show the web addresses that they visited." "Doing billing and splitting costs is one of the most important things, and I still haven't seen that working. None of the providers, none of the land earth station operators provide something like that." "Splitting the costs to owners, managers, crews, it's an issue that's important. We at Telaccount Overseas (which manages communications for BSM) are in the process of developing a system together with our business partners to solve the splitting issue and overcome this problem." Despite these issues, which appear to be mostly administration based and could be improved by Inmarsat as the service progresses, Mr Violaris has been happy with the performance of the technology, and believes that it could prove very beneficial to companies that can extract value from broadband connectivity. He believes there are a number of key areas that a company should explore to determine if this is indeed the right step for its business. "Ask yourself key questions before you step into the broadband environment," he said. "What are the applications that you want to use? Are you willing to work over the internet the same way as you exchange information in your offices? What are the communication requirements of these applications?" "What does your company want to improve? What connectivity type and IP addressing do you require? Do you have any additional traffic volume requirements? Do you want the corporate security policy automatically enforced on board of your vessels?" Digital Ship September 2008 page 9 "Are you able to control the additional traffic by establishing effective controls onboard and the office? After all, even 432 kbps is not enough for 20 crew without established controls." "These are the questions that someone has to examine before they change over to broadband. And that's true for any broadband, not just FleetBroadband." DS SATCOMS Creating value - IT strategy at Wallem How much should you pay for your broadband satellite connectivity? Patrick Slesinger, CIO of Wallem Shipmanagement, says he wouldn’t mind paying $20 per minute if he can extract $40 worth of value from using the system. Digital Ship looks at IT strategy, the Wallem way ew would argue that information technology has the potential to improve the efficiency and effectiveness of businesses in almost every type of industry. Satellite communications allow for the instantaneous transmission of data between vessels and on shore offices, while sophisticated software systems can organise this information in any number of different ways to allow shipping companies to make faster decisions as to how to organise their assets. However, these IT systems themselves cannot create competitive advantage for those who use them - it is the planning and processes organised by the people who run these companies that can, if correctly supported, increase the profitability of the organisation. Patrick Slesinger, CIO and director of Wallem Shipmanagement, has lived by this philosophy through all of his experiences with maritime technology, and firmly believes that having a definite strategy in place is the only way that a vessel operator can gain tactical value from its IT investments. "Our strategy is to enable the business through a value driven and creative use of IT," Mr Slesinger explained. "It is not about bits and bytes. People get very hung up about CPU cycles, quadcore and dual-core, and what have you. That's not what IT is about." "It's about creating value - delivering efficiencies and capabilities to the business." F Planning The first part of the company IT strategy needs to include plans detailing how the company expects to develop over the coming years, and the demands that will place on any IT systems that are installed. implementation of the current generation. There is little point in implementing a system today if you don't know what you're going to do with it. One thing is guaranteed, once you've computerised a functional area, you will never go back to paper, so you must be able to look three, five, or ten years into the future." Part of this planning involves the creation of multiple alternative solutions that could be implemented to fulfil any particular function, to make sure that all of the options have been considered before the chequebook comes out. "We demand three solutions every time," said Mr Slesinger. "Why? Because human beings, all of us, are lazy." "The first solution you come up with is guaranteed to be the easiest, but not necessarily the best. I demand from my staff that we have three solutions, and they tell me why the solution they're putting forward out of those three is best." "We have to remain flexible, dynamic and scalable. You can imagine how the conversation would go if I told my managing director 'sorry, we can't take those five ships, because they don't have the right IT'. We have to be flexible, and we have to be scalable." Implementation and delivery Having selected the most appropriate system to suit the long term needs of the business, the next step is to arrange for the delivery and implementation of the technology. This requires a whole new level of planning and examination if it is to be done correctly, Mr Slesinger told us. "Implementation is not about installing systems," he said. "We need to be creating solutions, looking at processes. It's not good enough to successfully 'IT is about creating value - delivering efficiencies and capabilities to the business' Patrick Slesinger, Wallem Shipmanagement "If you're not going to make a significant difference by implementing the system, don't bother. If you are going to make a significant difference, it's going to have an impact on the culture of the organisation. So change management, and culture change management, is very important. Process documentation and training is a big part of that." The implementation process, just like the IT system itself, needs to be flexible enough to deal with the changes that are sure to occur within the business over the course of the project. "The business needs will also change over time, so be realistic about what it is that you're trying to achieve," said Mr Slesinger. "Keep delivery cycles short - 3 months is good, 6 months is the maximum." "Don't just automate things - if you just purely automate a process, all you're going to do is increase cost, because the “There is little point in implementing a system today if you don't know what you’re going to do with it. One thing is guaranteed, once you've computerised a functional area, you will never go back to paper.” - Patrick Slesinger, CIO and director, Wallem Shipmanagement "This has to be part of the corporate strategy, solutions are not implemented overnight," Mr Slesinger told us. "You have to have a clearly documented strategy which looks at the three-to-five year time period. If you implement a system today without a corporate strategy, you'll be looking at the needs today never mind that it's going to take you a year to implement that system." "We plan the next generation before the install a piece of software." "There's a cost and a value of getting the data right, and it's underestimated. People go out and buy the software, start the installation, but don't focus on the base data." "For an average system I'd say that 40 to 50 per cent of the cost of implementation is getting the data right. If you're spending a million dollars, you sure as hell better have another $500,000 to get that system running." existing legacy system is probably fully depreciated." A successful implementation will be fundamental to generating a return on any investment in IT, and that success will in turn be heavily influenced by how thoroughly the company understands the true cost of ownership of the systems. "TCO and ROI - what do they mean in the real world?" said Mr Slesinger. "You've got to involve the cost of the users, and Digital Ship September 2008 page 10 you've got to involve the cost of the processes - you can't just look at TCO and ROI from a system standpoint." "Suppose a software costs me $10, and another $2 per year to run it. My TCO over three years would appear to be $16. But that's not the case." "All of the users using that system, you need to take their salaries into account. Why? If you implement a bad, inefficient system, you're going to need more staff. That will increase the cost of the system and the process." "You must know the cost of these systems, and understand the cost of the process, to know the TCO and the ROI." Even taking these costs into consideration, a company will need to plan how it will deal with any changes that will occur in its organisation to change potential returns into improvements in efficiency and effectiveness. "If I implement a system for you, and I'm going to deliver a 50 per cent gain in efficiency, the ROI, quite clearly, is that efficiency gain," Mr Slesinger explained. "Or so you might think. But that's just the potential ROI. You've got four people in your department, so if there's a 50 per cent gain in efficiency you've got one of three choices - you can go out and get twice the business, you get rid of half of the staff, or you run at 50 per cent efficiency." "I can't get that business for you or make you fire people, so realised ROI is totally different to potential ROI. The end user needs to share that responsibility." This responsibility also needs to include the courage to admit mistakes and step back from decisions that are plainly not working, says Mr Slesinger. "We plan, we check, we execute, we check, we deliver, we check, and then we do a reality check," he told us. "Did we actually deliver what it was that the business needed?" "One of the most important things, and WHY FACE THE WORST CASE SCENARIO WITH ANYTHING LESS THAN THE BEST RECORDERS? When selecting an IMO-compliant Voyage Data Recorder (VDR) or Simplified Voyage Data Recorder (S-VDR) System, protect your data with L-3’s Hardened Voyage Recorder (HVR) or Simplified Voyage Recorder (SVR) protective capsules. L-3 delivers superior reliability for the harshest environments and helps keep life-cycle VDR and S-VDR costs under control. Rugged, dependable and now equipped with an enhanced processor for faster downloads, our product line offers high performance when you need it most. 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SPECIALIZED PRODUCTS > C3ISR > GOVERNMENT SERVICES > AM&M Aviation Recorders L-3com.com MINIMUM COST, MAXIMUM CONTROL OF YOUR SATELLITE COMMUNICATIONS Advanced E-mail Connectivity Full Communications Suite RAPIDOMAIL 5.0 • See features on the right INSTANT MESSAGING • Context and presence information Users can see who is online and available for contact Client software available for PC’s, laptop, mobile phones, Blackberry’s, PDA’s • Real time communication • Store and forward function to send messages to users not currently online • Conference / chatroom facilities • Full conversation history and archive • File and document transfer facility • Interface with shore based PDA / Blackberry devices FAX • Sends and receives faxes as e.mail • Each vessel is allocated a unique fax number allowing senders to use standard fax services SMS • • • • Simple to use interface Send individual and group messages Receive SMS replies Long text function allows you to type long messages which are split and sent in sequence • SMS Delivery notification - be alerted when a message you send has not been received INTERNET ACCESS • User profiled secure internet access • User authentication defines which websites or web pages can be accessed by the user on the post paid account and which on their personal pre paid account • Caching and pre-fetching • Content filtering • Content security • Full log reporting COMPANY INTRANET • Web based access File sharing Web links Active directory synchronisation Data import FTP file transfers • Input information directly to shore side servers Improves operation efficiency No costly daily update files Custom designed form templates • Automatic creation of back up onboard vessel for future reference • Easy to update – information can be added or removed instantly BILLING & REPORTING NEW RAPIDOMAIL 5.0 • Up to the minute access to current vessel costs • Per-user billing of service use; splits your terminal bill into usage by user account • Pre-paid and post paid billing • Quota limits for post-paid service usage • Real-time updates of session cost • Full visibility of service use for accounting and cost control • Pre-paid account top-ups using Virtual PIN or online Credit Card authorisation NEW Advanced features • Instant automated retrieval of mail received into ships shore-side mailbox • Auto-sync – synchronises dial up connections and starts moving data within 3 seconds • Antivirus – with automatic updates, average size 20kb per day • Crew pre-paid data cards REMOTE SUPPORT • Quickly establish remote control with minimum data cost • Access for AND Group support personnel and shipping company IT administrators • Drag and drop two way file transfer • Service unattended machines • Extensive system snapshot with remote diagnostics • Reboot and reconnect BACK OFFICE • Service access is controlled by shore-side managers, via our web-portal • Detailed service usage billing reports available online • Enterprise class fully hosted email servers • Email Spam and virus filtering • Sophisticated email filter rules with whitelist / blacklist and size constraints • Web filter with virus, spy-ware and mal-ware protection • Shore-side IP firewall to block unwanted traffic • Fine grain control of web site access from the server • Enterprise class private hosted Instant Messenger server SOFTWARE IS PROVIDED FREE • IPSIGNATURE & RAPIDSOMAIL SOFTWARE is FREE OF CHARGE, there are no monthly fees or licence cost, users only pay for airtime incurred Other Features • Automated set up procedure, all settings can be maintained and updated shore side • Advanced data compression – compresses data by 90% • Enterprise class antivirus and spam filters • Full archiving • Point of failure restart • Automated file transfer protocol to interface with existing applications • Split billing capability • Web based reporting including; • Up to the minute vessel costs • Connection history – access to Inbox and Outbox records • News and weather reporting service For further information e-mail [email protected] Tanners Bank • North Shields • Tyne & Wear • NE30 1JH Tel: +44 (0) 870 444 9679 Sales: +44 (0) 870 444 9681 www.and-group.net 24/7 TECHNICAL SUPPORT • AND Group provide full 24/7 support for all of our software products. Our support personnel have a minimum of 5 years experience in satellite communication systems New sales, service and support centre AND Maritime Satellite Solutions Hellas MEPE opens in Athens 1st September 2008, contact: [email protected] for further details Digital Ship something that IT professionals tend to be very bad at, is killing projects that do not deliver what is needed. 'We've spent $1 million on this, I can't kill it, that would look like a failure'." "If you've spent that money and it's going to cost you another $100,000 per year to run a system that delivers no value, surely you're better off to kill it than to make that cost $1.1 million, then $1.2 million, then $1.3 million. You have a system that's not delivering value, that you have to maintain. That's just costing more and more money." Data With the new IT system fully implemented, and strategically organised to flexibly adjust to the company's changing needs, the organisation will now have a fresh supply of operational data or a host of new capabilities that need to be leveraged to the firm's advantage. Once again, planning is a key element in turning this data from information into value, Mr Slesinger told us. "Not all data is created equal," he said. "Not all data has to be ashore within a nanosecond, you have data classes. Some data doesn't change, some data is semidynamic, some is dynamic, and some is ad-hoc." "If we look at semi-dynamic data, say it changes once a month, what's wrong with sending it over the ‘747-net’? You may be familiar with that, it goes by the initials UPS and DHL. Static data is getting refreshed, and refreshed, because people do not understand that it is data that is embedded into the process." "Ship's mail is a perfectly ok way to distribute static and semi-static data. For dynamic data, think about what basis you are sending it under. People send Excel spreadsheets, and make it look nice by embedding the company logo - do you need to send that ashore?" While the advent of faster and cheaper satellite communications systems have made the transfer of data easier than ever before, Mr Slesinger worries that consideration is not being to given to whether or not that transfer is necessary. "I remember something I said in 1994, which is a long time ago - 'It is no longer a question of can we have the data available and inherited across multiple applications and processes (shore and / or vessel), now the question is …What data should be where, when and why?'" he said. "A lot of people have said 'we need real time data ashore'. But how many offices actually run 24/7? If the data arrives in the office at 6pm on a Friday it's going to get looked at at 8am on Monday. You just paid a massive premium to have data sitting there for 48 hours." "If the data is going to be analysed, can you do this analysis onboard the vessel, and just send the results? If it's for aggregation, what's the reporting cycle? You need to be process aware. Look at what you're trying to achieve from the process, and then reengineer your data needs." The use of online applications is one example where Mr Slesinger feels that the available technical capabilities are ahead of the actual needs of the industry. "The current generation of maritime packaged software is generally optimised for store and forward, because that's the world we live in," he said. "What processes really require online connections? Store and forward creates resilient processes, that's the nature of it. Online processes are more vulnerable and prone to disruption." While satellite communications systems such as VSAT may offer the enticing proposition of 'all you can eat' data transmission at a fixed cost, Mr Slesinger is wary of relying on such promises for critical processes. "Always-on isn't always on, even if the satellites are working perfectly there can be a failure aboard the vessel," he told us. "If you have a process that works over always-on, I can guarantee you that some of the time they won't work." "You can use the bandwidth because it's free, you can give free calls to people on the vessel. Well, the only way that a call will be free is if you don't pay the staff. There's no such thing as free airtime. If you have an always-on connection you will always use the bandwidth, it just happens." "Cheap minutes and megabytes do not add value. I'd be quite happy to spend $20 per minute over satellite if I was getting $40 worth of value. I don't care what the cost is, I care about the return on making that expenditure." "The best way to save money is to not spend it, so ensure that your IT choices add value to your business today, and for the future." Supplier Relations and their nearest competitors, with ticks and crosses of what they have that the others don't. It doesn't matter how many ticks you have, it's about the ticks I want." Mr Slesinger also points out that this partnership has to work both ways, and that shipping companies may need to be careful what they wish for when it comes to technical demands. "Suppliers only develop what we ask for," he said. "If you look at systems like Microsoft Word, where the average user will use only 10 or 20 per cent of the functionality, it's because someone turned round one afternoon and said 'I require this functionality or I won't buy your system'." "Developers don't go and spend money on things they think we're not going to buy, so someone, somewhere, asked for that functionality. Suppliers are a long term partner, and need to be treated as such." Mr Slesinger also believes that it is beneficial to develop a number of different partnerships with vendors in the industry, and to get the 'best of breed' from all of those available. "One stop shops may not be the best value proposition," he told us. "In Wallem we have a crew solution from one supplier, planned maintenance from another, and so on. We add value by having the best in class vertical. Don't just tick the box, think of the business process, and of value." "We always buy before we build systems ourselves. A lot of people turn around and say 'with the number of vessels you have, why don't you write your own planned maintenance system'. The Mr Slesinger believes that choosing a satellite communications provider, just like choosing any other type of IT vendor, needs to be based on partnership, where the suppliers can take a profit by providing value to the vessel operator. "We, as a ship owner, manager, charterer and so on, need our vendors to be able to tell us what our costs are at any given time, and how they've expanded," he said. "We need them to stay around too, that's one of the most important things, the partnership. We want to talk to people on the level of a strategic partnership, and that's where we'll get the value." "We need to know their strategy and direction. When you partner with a supplier it is a long term relationship, so you need to understand their strategy and direction. Where are they going, what is their plan, and is their plan aligned with your strategy?" With a software provider, Mr Slesinger suggests that this partnership should also include provisions to deal with potential problems in the future. "Put the source code into escrow, and put together user groups - if the organisations goes out of business, and we've seen it happen to some large organisations, if you've got the source code you can go to developers with it when you need support," he told us. "Ensure your ability to be able to integrate, to be able to get your data out of the system. If you can't get your data out you can be held to ransom. And don't buy 'brochureware' - who hasn't been to a hotel that didn't quite match up to how it looked in the brochure?" "Buy the features you need, I hate suppliers putting grids together with them Digital Ship September 2008 page 13 time to market, the support costs, the ability to be able to deliver best practices across a wider user community - these are some of the reasons." "If we cannot find the maritime application to meet our needs, we 'marinise' a terrestrial application - we'll find an industry that has an analogous process, and we'll take that and marinise it. That might be as simple as changing what appears on the screen, from 'warehouse' to 'vessel', for example. We only really build if nothing is available." With the careful planning of these steps in the IT strategy, shipping companies can position themselves to extract the maximum value from their satellite communications and software systems. However, Mr Slesinger warns against complacency despite any successes, as change is always waiting around the corner. "Technology has a nasty habit of evolving quicker than the business processes that use it," he told us. "The next 'best thing' will come, without the users asking for it. The engineers will design it and they'll see if the owners will pay for it. It'll happen." "But how are we going to derive value? I want to work with the communications providers to find how we're going to drive value out of FleetBroadband or VSAT, or anything else." "There's some interesting technology, but what are the applications, what is the 'killer app'? It's down to the communications providers to create value. Help us to help you." DS SATCOMS A VSAT upgrade at CCC When the bills for its communications system began to pile up, CCC (Underwater Engineering) S.A.L. began to look for a satcom alternative - and found it could more than halve its monthly bill by switching to VSAT (very small aperture terminal). Capt Derrick Green of CCC told Digital Ship about his VSAT experience onsolidated Contractors Company (Underwater Engineering) S.A.L., or CCC, is a provider of offshore construction and subsea services to the offshore and Oil and Gas industry in the Middle East. A major part of this business involves the transfer of large amounts of data, to run various applications onshore and keep the data-hungry oil and gas customers happy. So when Derrick Green, marine superintendent with CCC Underwater Engineering, joined the company and was tasked with captaining the newly-built CCC Pioneer he was shocked to find the vessel equipped with communications technology that was more than a decade old. "The CCC Pioneer was my command for approximately two and a half years, she's a dive support vessel (DSV), and she works almost exclusively in the Persian Gulf and on the west coast of India," he told us. "When she was built in 2005 she was delivered with a standard configuration, with a single Inmarsat-B. At that time the management of the company felt that would be sufficient, but as time moved on, of course, that changed." Having a mere 9.6kbps available to perform all of the ship's duties for its clients came as a surprise to Capt Green when he arrived aboard the CCC Pioneer. "I joined the ship in September of 2005, went on board and had a look around, and said 'nice boat - where's the VSAT?'" he said. "They said 'we don't have one, we don't think we need one'. I said 'yes, you do' they said 'no we don't' - so I said 'ok, we'll see'." "Most of the companies that I had worked for had been European companies, and a lot of these companies looked at VSAT when it was first introduced and saw that it was the way to go. So most of the ships that I sailed on were equipped with VSAT." Capt Green was certain that the kind of work that this vessel would have to perform, and the level of data transfer that would be expected between the ship and shore, would prove to be too much to handle for the satcom system. "A DSV is a floating construction site with engines," he said. "We have engineers on board, we have project managers on board - you name it we've got it. And when you're working for people like Aramco, Occidental, QP, and Maersk, you're working on very large and very expensive projects that have very tight time schedules." "The ability to transfer documentation in that environment becomes very, very important, and you don't have time to wait around for a 9.6kbps connection to deliver a 2.6MB file. People tend to get a little bit annoyed." C The e-mail system that had been set up by the company operated using the Dualog system, and Capt Green was happy to see that this could perform quite adequately over the Inmarsat-B connection. However, as time went on, other communications requirements onboard the vessel began to take their toll, and strained the resources available over the satellite terminal - particularly with regard to the budgets. "As the Inmarsat-B telephone calls and data charges started to climb, I started to see a little shift in emphasis," said Capt Green. "A life at sea is difficult enough, but when you can't call your home, or you can't send an e-mail home, that makes it doubly hard." "Then of course there was the ability to transfer information back and forth, big files, management of change documentation, all those types of things." With these potential benefits in mind, CCC decided to implement the Sealink VSAT communications system by Marlink. "The solution that we ultimately decided upon was a Ku-band system, that runs The radar antennas on the CCC Pioneer had to be raised four metres to accommodate the VSAT terminal "The thing that basically broke the camel's back, so to speak, was a $13,500 phone bill. I took this to the general manager of the company and said 'there you go, $13,500 - with a VSAT you'd spend $4,800'. He said 'right, do it'." VSAT advantages Capt Green was thankful that this basic financial lesson had been enough to convince the company to move to VSAT, but notes that this was just one of a number of areas that he hoped would see some improvement through an upgrade of the satellite communications. "There are several reasons why I was pushing for VSAT, and some of the management were pushing for it," he explained. "One of these was cost, simple as that - $13,500 versus $4,800. You don't need to be an MIT physicist to figure that out." "The other thing that came into it was that my crew were basically composed of Indians, Pakistanis, and people from other developing countries. To make a phone call home for them at $1.50 per minute, they couldn't really afford it, and for a person on a two year contract at sea to have no contact home…..that was another big reason to do it." down to the below-deck equipment and interfaces with our PABX onboard," said Capt Green. "It's a good system, with 256 kbps up and down, and provides good coverage and reasonable speed for the approximately 30 PCs on that network. Ok, if everybody's online at once, like anything else the speed will drop down, but if it's seven or eight people at once, you get good speed." Capt Green has found that the 256kbps capability has been much better suited to the particular requirements of the CCC Pioneer than the previous communications set-up. "Inmarsat-B has saved a lot of people's lives over the years, and it's very good, but as a medium for regular communication it got pricey, and the speed wasn't what we required," he said. "The ability to run VPNs over Inmarsat-B just wasn't there either." "In our industry, you have to have planned maintenance systems, and the computer has to have planned maintenance systems, and these all rely on the ability to transfer information back and forth on a daily basis, if not two or three times a day, in order to meet the ISM conventions. This was a part of why we needed to install it." Digital Ship September 2008 page 14 Installation While Capt Green has been happy with the results of this switch to VSAT, getting the system installed on the vessel was not quite as straight forward as he had first anticipated. "We went up on to the monkey island and looked at where we were going to put this thing," he said. "What we discovered were that there were several limitations that you have to be careful about." "One is the X- and S-band radars. You don't want them in the same plain as your VSAT, so we had to juggle some radars around. Which we did." "Being a construction ship, and having a bunch of welders onboard, I said 'right boys, we need to lift those radars'. So off they went to the monkey island with a bunch of steel, and moved my radars up four metres, so we could install the Ku-band." With the antenna installed, the VSAT was connected to a Cisco router, with the maintenance and purchasing system allocated a dedicated port to send and receive information. The company has also connected the ship's dynamic positioning system to the communications, for remote monitoring by the equipment manufacturers. "This basically means that the manufacturer can dial-in to the ship and do a diagnostic on the ship while it's operating," said Capt Green. "If we're having a problem, or if we have an update to do to the software, we can literally just dial-in. When you start dealing with $50,000 or $70,000 per day for the ship, and they can fix problems in 20 minutes dialling in through the VSAT, that's a lot better than spending five days waiting for a technician to fly in. For us it was a no-brainer." The company has also seen an immediate reduction in its communications bills, and has also been able to offer a whole new range of options to the crew to keep in touch with their loved ones at home, an improvement that has particularly pleased Capt Green. "It's been a bit of a 'touchy feely' thing, the management wanted to see whether it was going to be beneficial to the company or whether it was going to be overly expensive," he said. "But I'm happy to note that the telephone bills were cut in half." "The crew now have e-mail whenever they want it, and they have the ability to call home, and that's one of the big advantages. The Pakistani crew, for example, went from $1.50 per minute to $0.13 per minute. The Indian crew went from $1.50 per minute to $0.06 per minute to the cities or $0.07 outside. I call Halifax, Nova Scotia, and it's $0.02 per minute for me." "And, of course, the ability of the engineers onboard to transfer data went straight through the roof." Digital Ship Further upgrades Despite enjoying this range of benefits since the Ku-band was installed on the vessel, Capt Green is already eager for the next upgrade, to a C-band VSAT system. "The compromise (when we decided to go for VSAT) was to install a Ku-band, that's been operational now for about a year and a half," he explained. "One of the things we did notice with Ku-band is that there are certain limitations. I first wanted the management to get a C-band VSAT, but they wanted to start off just putting their toe in the water and get Ku-band, which works great 90 per cent of the time." "The problem with Kuband, especially in our area, is that things like haze, sandstorms, and atmospherics, will degrade the signal quite substantially, so there are times that the Ku-band goes down and we can't use it. Cband doesn't have that limitation, it'll work fine any time. Our upper management has decided that Cband is the way to go." CCC is currently progressing with its C-band VSAT implementation plan, and expects to have a new dome installed on the vessel by the end of the summer, 2008. "It will bring other advantages, it will allow us to connect our personnel system so we can track crew members' certification and the like both on the ship and ashore, and it will add the ability to crank the speed up," Capt Green explained. "And, of course, there's the fact that it's worldwide and we don't have to worry about moving from the Persian Gulf to the west coast of India, and needing to switch satellites." "That was one of the factors in moving to C-band, there are areas in the world where there just isn't coverage of Ku-band, but with Cband we don't have that problem, so we're making the move. In 2011 we'll be taking delivery of a new vessel, and that vessel will have a C-band installed on it from the start, and will be fully integrated." Capt Green says that he intends to learn some lessons from his experience of the previous VSAT installation, and get the system up and running at maximum capability as quickly as possible. "One key thing is avoiding blind sectors, where the satellite can't see the dome," he said. "Unfortunately, when we first installed this, I managed to put it in the wrong place, so that when we're on a north-westerly heading we had a dead spot. Learn from my mistake, if you're going to put it somewhere build a mast and put it up high, as high up as possible." "What we'll be doing in December, we'll be putting on a new gantry-type mast, and the new C-band, which has a 2.5m diameter, will be up at the top. That'll eliminate the blind spot." "We also talked about using dual domes, using a switch network down below so when the signal drops below a certain level it automatically switches over. However, then we'd be back up into the $13,000 per month range - and that kind of defeats the purpose!" Digital Ship September 2008 page 15 With these precautions already built into the plans, Capt Green is excited about the possibilities that might result from moving to a higher-speed, globally accessible system. "This has been one of the best moves we've ever made," he said. "It makes a world of difference to everybody onboard." DS SATCOMS Wireless VoIP - the GSM alternative An Austrian start-up has launched a wireless VoIP maritime communications service that it hopes will rival onboard GSM as a crew calling solution. Digital Ship spoke to Peter Martin, CEO of 7CCell, about this new technology ewly formed Austrian maritime communications company 7CCell is aiming to bring a new dimension to the crew calling market with the launch of its Com4Crew communications service, a system that uses Voice over IP (VoIP) protocols to offer low cost phone calls to mariners. N emulate, to some extent, the GSM experience for seafarers on deep-sea voyages, without having to create a GSM network on the vessel. "In this industry it's very common to make direct comparisons to other vendors, and as a company that promotes mobile communications for crew the most com- providers, in the sense that the system is designed to run over VSAT, rather than the Inmarsat Fleet 33 which carries the BOW service. "What we need is a broadband connection that allows us to funnel the VoIP, and at the moment I think that this is only viable, with reasonable cost, over VSAT solutions, which are flat rate," he told us. "With FleetBroadband everything is too expensive." Set-up 'GSM is an old technology - VoIP is different' - Peter Martin, 7CCell The system works by setting up a wireless network onboard the vessel, which then carries signals from compatible handsets over the internet to connect with the telephone exchange ashore. The system can operate over satellite links of bandwidth greater than 64 kbps. Peter Martin, president of 7CCell and formerly CEO of Nauticast, says he is excited by the potential impact that this service may have on the maritime communications market. "Long ago, I looked into the GSM market in the shipping industry," he told us. "I quit my job at Nauticast because I wanted to start this new business, I was doing some consultancy work for a mobile operator on a cruise line project, and I couldn't understand why they were so adamant about entering a market that is so saturated. But as I was from the commercial marine market I started thinking about doing that for crew communications." "I saw (maritime GSM provider) Blue Ocean Wireless come about, and thought there must be a need for this, since I'm not the only one thinking about it. We serve the same needs, but have a completely different approach." Mr Martin says that 7CCell is aiming to mon comparison now is with GSM providers," he explained. "Basically you can say that the services that we offer are the same, and more. It's like mobile phones, with both depending on a satellite connection to carry the signals, so we have the same limitations on the satellite side as any GSM provider is facing." "However, GSM is an old technology, it will be there but you won't get anything else out of it than you already get. VoIP is different." While Mr Martin mentions Blue Ocean Wireless (BOW) as a potential rival, the 7CCell set-up probably bears a closer resemblance to other maritime GSM The 7CCell system works by connecting a wireless network onboard the vessel to the satellite system, via a specially developed gateway that manages the communications process. Like land based VoIP systems, the communications travel via the internet into the telephone exchange, where the call can then be connected with any required phone number. Users access the system by taking out a personal subscription with 7CCell, which will then allocate a virtual 'phone number' to that person. To make or receive calls the crewmember just needs to have a VoIPcapable handset and they are ready to go. The system can also handle multiple connections simultaneously, allowing groups of seafarers to make calls at the same time, depending on the set-up. "You can access it with just VoIP phones, like Skype phones, but we are also offering a dual-mode handset, which is a GSM handset that is also capable of WiFi VoIP calls," Mr Marin explained. "The dual-mode phones range from about $250, depending on the functionality you want. The single mode handsets are about $100. We have an intelligent gateway, that is an access point and gateway at the same time, that can handle a large number of additional access points. It's not limited to just one access point. If you want to add an extra access point it costs very little, just a couple of hundred dollars." "Every seaman can become a subscriber, where he would get his own calling ID. It's like you have with your cell phone, but it's not a SIM card. We assign a fixed line number to him, not a mobile one, so if you call the person you don't pay to call a mobile network, you just pay a fixed line cost." "For the seafarers themselves there is no subscription fee for the standard calling IDs. They can choose from four country codes, which are Italian, Romanian, German or from the UK, considering what will be the best cost for their family calling a fixed line number in these countries. This is something that GSM providers cannot offer." The benefit of having a land-based number, rather than a mobile one, will be felt by the seafarer's family and friends rather than the mariner onboard, as it should reduce the cost of placing a call to the vessel. The option also exists for those on land who want to stay in touch with their seafaring loved ones to join the service as subscribers, to reduce call costs further. "When the family members can become subscribers to our service, then they can use it like Skype, where they buy credit and from their PC, or if they have a WiFi phone, they can initiate calls from shore to the ship," Mr Martin told us. "Then the cost is even less, they will pay maybe $0.04 per minute." "There's no monthly subscription cost for the seafarers, they just register with us, get their number assigned, and buy prepaid credit. He then pays a per-minute charge, for outbound calls it's $0.99, from ship-to-shore, and to receive calls it's $0.75. It can also be offered on a post-paid basis if the shipowner says 'ok, I'll take care of the bill on the account'." Additional services SMS will also be available through the service, which Mr Martin says will be in the range of about $0.50 per message. GPRS, used for mobile e-mail on devices like the BlackBerry, is not supported, but alternatives will be available. "GPRS is not supported on the WiFi network, but there will be an e-mail application for the handset," he said. "We're working with the e-mail gateways and SMS gateways so you'll be able to work with all of these messages." "We're also looking at voice SMS, where you record a minute of voice and send that to a server where it can be accessed by your family. The cost for that would be like the cost of SMS, because it's not time critical like the voice, you can collect these 'voicemails' and send them at once." “In this industry it’s very common to make direct comparisons to other vendors, and as a company that promotes mobile communications for crew the most common comparison now is with GSM providers.” - Peter Martin, president of 7CCell Digital Ship September 2008 page 16 GOING FOR QUALIFIED CREW? U S E O N - WAV E S On-Waves is the leading maritime service provider that keeps smiling your Crew and your CEO. GSM, Full SMS, Voice, Data, Pre-Paid cards, Crew Calling, Mobile-TV. Be mobile everywhere www.on-waves.com / [email protected] SATCOMS One of the main benefits that this system, and GSM communications, can offer is privacy for crewmembers who would like to speak privately with those at home, and Mr Martin sees this as a huge benefit in any crew calling system. "For calling people onboard, the first thing is that you give them mobility to use their own individual handset, but it also enables them to receive calls," he said. "If you have a fixed Inmarsat or Iridium phone somewhere nobody will phone it. Then the calling party has least cost routing to get connected to the person onboard. With this system they can be anywhere onboard where there is a WiFi signal." One advantage that Mr Martin does see his system offering to maritime operators is the avoidance of potential complications with an onboard GSM network interfering with the rights of terrestrial mobile operators as the vessel gets closer to shore. An onboard GSM network on a ship has to shut down once it comes within 12 miles of the coast of any state, so as not to infringe upon the GSM licences awarded to operators within that territory. WiFi does not carry such a restriction, so the VoIP system can continue to operate in areas where GSM can not. "It's a competitor to GSM, but the main difference is in the operation of the system," said Mr Martin. "A vessel that has GSM onboard has to turn it off close to shore in order not to interfere with the local licensees. The WiFi network is completely different, there's no limitation to its use, wherever you are." "If the vessel can connect to port WiMax, like in Singapore, then the VoIP can be channelled over the WiMax on the terrestrial tariff of a couple of cents. SMS will be available too, and internet access will be available in the next year, with user accounts for internet use." On the corporate level, the Com4Crew service will also offer wireless communications between handsets onboard the same vessel, and ship-to-ship calling within the same fleet. "We can offer closed user groups, so one vessel can be a closed group where people onboard the vessel can call each other on the phone, and the calls will not be sent over the satellite and switched in a Filipino GSM network, it will be switched in our box," said Mr Martin. "In principal you could roll out the system over the entire vessel, put in a lot of access points, and you have your internal communications." "Ship-to-ship is the same, if the shipowner has more than one ship on the system, if he pays the satellite airtime then we give him the calls from ship-to-ship for free. If we have to pay for the satellite airtime, of course we will have to ask for something for that, but if not it's free." A VoIP phone like this one will allow the seafarer to make or receive calls on their own private number Costs 7CCell is offering its service through two different models, where a shipowner can buy the equipment outright, or sign a fixedterm contract and pay in instalments over the contract lifetime, or use the equipment through a leasing arrangement. "The vessel can either purchase the hardware, or there will be a certain kind of subscription to operate the equipment onboard, where we keep certain rights and titles to the equipment," said Mr Martin. "Whether it's leased on a monthly basis, or the shipowner says they want to pay it off at once because they’re not interested in extending their OpEx for the next five years, whatever the model is we can deal with it." "The equipment cost is less than $10,000 per vessel, if we do it on a monthly basis, for a five year contract, it's going to be something like $200 to $250 per month." Of course, theoretically shipping companies could set-up WiFi-based phone networks onboard the vessels themselves, without the need for an external service provider. With a wireless router connected to the vessel's internet link, a crew member could make calls via the free Skype VoIP service on any laptop, or could even buy a handset for about $150 to make calls without a computer. Skype calls to land-based phones in most parts of the world are generally less than $0.10 per minute, and if the ship did not have to pay any more for the internet connection, having unlimited data usage via a fixed fee VSAT system, it could prove a cheap calling alternative Skype can also be used to create a land based phone number to accept calls that are then routed to a VoIP handset, for a small monthly fee, so the convenience of having an inbound number on a mobile handset could be achieved. However, while this would offer most of the same services without a large expenditure on equipment, Mr Martin points out that Skype does not operate well over satellite connections, as it was not designed to cope with the latency involved in sending signals from a ship Digital Ship September 2008 page 18 into space, and back down again. Skype was developed for use over terrestrial systems, and the lightning-fast broadband connections available in most homes and offices today. The 7CCell gateway is specifically designed to work in a maritime environment, where much slower speeds over expensive satellite systems are the only way of creating internet connections. "With a Skype phone, the voice quality with the latency over the satellite will not work, there are a lot of limitations with that," Mr Martin told us. "The VoIP protocol we use is standardised and optimised for use over satellite. Setting up a Skype network like that would be rather difficult." Mr Martin also points out that the internal communications service offered by 7CCell, which bypasses the internet connection, would not be possible over Skype. The 7CCell system is currently undergoing testing with trial customers in Germany, Norway and Cyprus, and the company notes that one of these trial customers has already committed to installing the service on one of its newbuild vessels, due for delivery in 2009. "We have some pilot customers who have agreed to do installations, which will continue during September," said Mr Martin. "We have tested the entire quality of service, with the latency over the satellite we measured up to 900 milliseconds of latency over the satellite and still managed to have a very good quality of voice service. With GSM, if it goes above 500 milliseconds the quality is not good. So we believe we have a good service to offer." The company has also recently been chosen by WiFi supplier Aruba Networks to act as its exclusive maritime distributor. Mr Martin is hopeful that these installations are just the beginning of a new wave of interest in crew communications, and on-board VoIP calling. DS Visitors to the SMM exhibition can visit the 7CCell stand, number 436, in hall B7 for a live demonstration of the VoIP calling system WHEN COMMUNICATIONS COUNT. COUNT ON SEAMOBILE®. PLEASE VISIT US AT STAND B3.OG.214 IN THE USA PAVILION AT SMM IN HAMBURG, GERMANY FROM SEPTEMBER 23-26, 2008. As the first company to offer a stabilized VSAT solution for ships at sea, our mission is clear. We provide the best value, global and multi-regional satellite communications solution to effectively blur the lines between ship and shore. Our global VSAT satellite communications network from MTN Satellite Services, a division of SeaMobile® Enterprises, offers the reliability that only “Always On - Always Available” systems can provide. Over 400 vessels worldwide, including commercial ships, cruise ships, private yachts, government and military installations, ferries, and offshore drilling and production sites, depend on our voice and data networks and roundthe-clock customer support in the most remote locations in the world. Our innovative crew welfare services include remote access for Internet, voice services, fax, onboard newspaper delivery, direct payroll deposit and more. FOR MORE INFORMATION ON OUR SERVICES, CONTACT US AT: U.S. TOLL-FREE: 877-464-4686 PHONE: +1-954-538-4000 WWW.SEAMOBILE.COM THE LEADER IN MARITIME BROADBAND What broadband at sea was meant to be. SM Introducing the new KVH TracPhone V7 with mini-VSAT Broadband service ® SM Strengthen crew recruitment and increase crew retention by offering easy, unlimited access to the Internet, e-mail, and telephone with the new TracPhone V7 satellite communications system using mini-VSAT Broadband service from KVH Industries. Small 60cm antenna: Fastest data connections: Matched dome: Flexible service pricing: Crystal-clear telephone: Ideal for all types of vessels Internet connections up to 2 Mbps down/512 kbps up Ideal for installations matching satellite TV antennas TracVision M7 & M9 Always-on fixed price or flexible pay-per-megabyte service plans Integrated Enhanced VoIP Service tailored to maritime customers TracPhone V7 offers your captain, crew, and business an end-to-end communications solution based on the latest spread spectrum satellite technology for superior performance at the lowest costs. All delivered by KVH as your single, reliable source for sales, installation, activation, and support. 08_KE_miniVSATcom_Flpge_DigitalShip The TracPhone V7 with mini-VSAT Broadband – what broadband at sea was meant to be! www.minivsat.com KVH Europe A/S • Kokkedal Industripark 2B • 2980 Kokkedal • Denmark Tel: +45 45 160 180 • Fax: +45 45 160 181 • E-mail: [email protected] © 2008, KVH Industries, Inc. • KVH and TracPhone are registered trademarks of KVH Industries, Inc. • Specifications subject to change without notice All other trademarks are the property of their respective companies • The unique light-colored dome with dark contrasting baseplate is a registered trademark of KVH Industries, Inc. Meet us at SMM, Stand B6.536 Digital Ship SOFTWARE NEWS Carnival implements AMOS/Mimic CBM system Bunkers (Gibraltar) installs planned maintenance www.spectec.net www.james-fisher.co.uk Carnival UK has deployed a combined AMOS/Mimic condition based maintenance system across its fleet, with nine vessels reported to have successfully completed the implementation. SpecTec, developer of the AMOS software system, and James Fisher, the company responsible for MIMIC, recently announced a partnership agreement to jointly market and deliver condition based monitoring systems. James Fisher had been invited to submit a proposal to Carnival UK with a view to installing a condition based maintenance system that would measure and monitor changes in patterns of machinery behaviour through parameters such as vibration, pressure, current, and heat. With further investigation of the requirements of the company it was decided that, rather than install a new system as a replacement for its traditional planned maintenance set-up, Carnival UK should look to complement the existing system with improved technology. James Fisher then worked with both SpecTec and Carnival UK on the project to develop an integration of its CMMS (computerised maintenance management software) and CM (condition monitoring) systems. The merger of AMOS and Mimic has allowed AMOS to become a fully-fledged condition-based maintenance system that enables planning and undertaking of CBM tasks, with the results of the task fully incorporated into maintenance planning. Vibration data and process parameters are being collected on up to 90 assets onboard each vessel. The data is then uploaded into the Mimic CM system and fully accessible through the AMOS CMMS system, thereby allowing condition monitoring to influence the day-to-day maintenance programme. As part of Carnival UK's maintenance strategy, outsourcing the diagnostics and monitoring of machinery also helps to maximise asset availability and vessel operational efficiency. In this regard, James Fisher provides monthly analysis reports that report machine condition back to the superintendents and chief engineers. In other news, SpecTec reports that its Cypriot office has signed another new contract with Ocean Ship Management, based in Athens, Greece, for the AMOS system. AMOS Business Suite has since been installed in the Ocean Ship Management office and on board the first vessel, the MCP Athens. The next two vessels will be delivered in 2009. Mini Container Pool, or MCP, is a commercial pool of same-type feeder vessels, founded in Cyprus in July 2005 by a small number of ship owners who decided to invest into a series of 630 TEU feeder vessels. MCP now has 27 identical sister vessels. The ships will all be technically managed by management companies Ocean Ship Management and Österreichischer Lloyd Ship Management (Cyprus) Ltd. US Maritime Administration to use PortVision www.portvision.com AIRSIS has announced that its PortVision service has been selected by the US Department of Transportation's Maritime Administration to provide maritime data analytics and historical reporting for its MarView internet portal. Under the subscriber agreement, Maritime Administration employees will have access to PortVision through the MarView portal. External MarView users will be able to individually subscribe to PortVision through AIRSIS' existing federal GSA schedule. MarView users will be able to use the system to access the 1.5 billion record data warehouse maintained by PortVision, which includes individual vessel location reports for AIS-enabled vessels, as well as vessel arrivals, departures and passings for major ports and waterways across North America. The system also includes an animated playback feature, to analyse historical vessel movements, and offers business intelligence reporting to follow vessel and terminal activities. Under the Agreement, AIRSIS will host the PortVision platform for the Maritime Administration in addition to providing system integration and engineering services. UECC installs planning system www.quintiq.com Short-sea carrier UECC is to install a planning and optimisation system from Quintiq for its Europe-wide operations. Quintiq's Advanced Planning and Scheduling (APS) solution will provide real-time key performance indicators to the company, presented on personalised screens, enabling it to make optimal planning decisions that can be fine tuned as new information emerges. UECC hopes that this will improve communication between its Fleet Operation and Customer Service processes, enabling efficient planning of cargo to vessels. The company will then be able to optimise vessel setup and utilisation by taking into account the cargo to be shipped and the capacity at the individual terminals. Development began in mid-June 2008, and the companies say they expect to see savings approximately four months after going live. Craig Jasienski, managing director of UECC, said: "Customers are asking us for cost-efficient solutions, to reduce operation cost, for increased flexibility and capacity, and for more real-time information sharing. With Quintiq we can provide customers with optimal solutions, improve operational efficiency and reduce cost in our value chain." www.marinesoftware.co.uk UK based Marine Software Ltd reports that it has recently provided Marine Planned Maintenance (MPM) systems to Bunkers (Gibraltar) Limited, which operates the two tankers MT Europa Venture (43,368 gt) and MT Europa Supplier I (4,270 gt). Bunkers (Gibraltar) Limited has also commissioned Marine Software to provide a full MPM database set-up for both tankers, covering all survey and non-sur- Europa Supplier has a new planned maintenance system vey maintenance. Installation of the system included an initial ship visit to collect the various schedules while the setup process was conducted back in the UK. This process was then completed on-site during final system installation, along with full user based training. Bunkers (Gibraltar) Limited were provided with an office based system, allowing for the regular exchange of data between their ship and office modules, as part of the package. Marine Software has also been working with Svitzer UK, to provide their Superintendent Engineers with individual laptop Marine Project Management software, to ensure that dry dock specifications can be closely monitored and updated on-site during vessel refit periods. Once docking is completed, the finalised work can ~be uploaded onto the central server for future use. Marine Software has trained more than 20 Svitzer UK Superintendent Engineers at their Kent based training facility as part of this contract. SpecTec and Stratos in AmosMail agreement www.spectec.net www.stratosglobal.com SpecTec and Stratos have reached an agreement for SpecTec to become the sole owner of AmosMail, the satellite e-mail system. Under the terms of the agreement, SpecTec has the right to sell, use, develop and modify Amos Mail, and has the total ownership of the name and its trademark. Stratos will continue to retain all rights relevant to AmosConnect. SpecTec will look immediately at the existing features of AmosMail 7.4, the currently sold version, and compare it with a list of enhancement requests given by existing customers. SpecTec's intention is to release, as soon as possible, a new version containing the most important of these enhancement requests. SpecTec also reports that it has signed a cooperation agreement with the National Taiwan Ocean University (NTOU), which will include sponsorship of classroom hardware and up to 100 licences of its AMOS business suite software modules. NTOU will now have a dedicated AMOS Training Room, where up to 60 students will be able to simultaneously be trained in the use of SpecTec's software. "SpecTec are proud and privileged to be involved with NTOU in sharing its knowledge through the delivery of training via the use of its AMOS Software," said James de Vroome, executive vice president, SpecTec Asia Pacific. "The importance of such organisations as NTOU is pivotal to the success of the Maritime Industry in obtaining skilled men and women who will contribute to the industry both directly and indirectly." PRISCO installs CBM system www.rovsing-dynamics.com Bulk liquid operator JSC Primorsk Shipping Corporation (PRISCO) reports that it has installed monitoring solutions from Rovsing Dynamics on eight new oil tankers. The Russian tanker operator will apply the OPENpredictor technology to monitor the bearing wear of the MAN B&W engines on its eight new Ice Class crude oil carriers. According to technical director Konstantin Globenko, PRISCO decided to install bearing wear monitoring for several reasons. "The main engine is critical for our tanker operations, so we want to make sure that it works around-the-clock without problems," he explained. "We are also looking to change our main- Digital Ship September 2008 page 21 tenance strategy to Condition Based Maintenance to avoid open-up inspections. These are critical for our operations, and we experienced problems due to crew or shiprepair yard mistakes during inspections." "We believe that with installation of bearing wearing monitoring PRISCO will not only get economic benefits, but - and this is even more important - our fleet will be provided with an additional system to ensure safe and environmental friendly tanker operation." The eight crude oil carriers are part of an ambitious new building programme, which will add 15 tankers to PRISCO's fleet between 2008 and 2010. Two of these are 166,000 dwt Suezmax tankers with 6-cylinder MAN engines, six are 104,000 dwt Aframax tankers with 7-cylinder MAN engines. SOFTWARE NEWS SpecTec launches AMOS2 SpecTec is set to launch a brand new version of its flagship software product with the unveiling of initial test customers for the AMOS2 Enterprise Management package at the end of September. Digital Ship spoke to SpecTec CEO Giampiero Soncini about what the market can expect from this new technology wenty-three years after the release of the DOS based planned maintenance and purchasing system AMOS-D, and eleven years after the introduction of the Windows and SQL based AMOS Suite, SpecTec is set to launch the latest incarnation of the system, AMOS2 Enterprise Management. AMOS2 is currently undergoing testing with a number of existing SpecTec customers, ahead of a full market release of the software package in early 2009. The names of these customers, and their views on the new technology, will be unveiled at the official launch at the SMM exhibition in Hamburg on September 24th. Giampiero Soncini, CEO of SpecTec, told Digital Ship that the development of a new version of the company's flagship product has been a result of natural evolution in the technological processes of modern maritime operators. "It's almost a must every ten or twelve years to update the software that you have, you need new tools, need to make it compatible with other systems, things like that," he explained. "Of course, AMOS1 is Vista compatible and always possible to be upgraded, but there comes a point where you have to stop the upgrades and really write something new." "It's like a building that becomes too old, if you want to keep adding more floors eventually you'll have to redo the foundations. With AMOS2, essentially we have rebuilt the foundations of the software to make it more robust and add more features. It will have more modules and features than AMOS1." The demand for these new features and modules has been a direct result of changing regulations and procedures in the maritime domain, which have placed new burdens on the information technology systems operated by shipping companies. The increasing flow of data within the organisation, and outward to various authorities, has necessitated a change in the way that the various system modules work together. "The demand on the software capabilities in the last five years has skyrocketed," said Mr Soncini. "If you take the period between 1985, when SpecTec was born, and 2002, the major basic change has been the ISM code. In the last five years we have had so many rules and regulations come in, we've had TMSA, ISPS, and many other things." "Every one of these requires a different module, which can be independent or can be integrated, but if you want to integrate it with the other functions you have to have a platform that takes this into consideration and makes things uniform." T "For example, if I have a software that handles personnel, and another that handles the maintenance jobs, I want to be sure that the two of them are linked together so I can do the jobs with the people that I have on board." Integration The keyword behind this redevelopment is integration, connecting various systems and modules within an organisation to make the exchange of data easier, and open up flexibility in the way assets can be managed. "What we've done is completely rewritten the software to include the possibility of using an API (application programming interface), which is the possibility of linking AMOS with any other software. You can transfer information from any other software to AMOS, and back again. It sounds like an obvious, logical thing, but there is a lot of new technology behind it." "That's what the customers asked of us, that it wouldn't be such a specialised function as before to link AMOS with other software." One aspect of the integration idea that AMOS2 will include a completely new risk assessment module, as well as a range of other new features "AMOS2 is a multi-office system, where AMOS1 was one office and many ships, AMOS2 is many offices and many ships," said Mr Soncini. "Because of this we call it an Enterprise Management system, rather than the Business Suite title for AMOS1." "Before, if we had requests from our customers to say 'I have ten ships I want to move from the office in Hamburg to the office in Cyprus', we had to transfer the ships with a very complicated methodology." "Today it can be done completely within the system itself. I think this is quite a novelty, and I don't think many of our competitors have this done to the completion level that we have." One particular area of integration that Mr Soncini is pleased with in the new system is the ability to integrate the maritime software platform with a number of different regional accounting packages. "In the past people tended to follow the idea of buying a one-stop solution, and today this is still strong but without the accounting," he told us. "People want to have local accounting systems, in Germany they want SAP, in Britain they want Sage or whatever else." was included in the project from the very beginning was the incorporation of Shipdex compatibility into the software system. Shipdex is a standard protocol, developed by SpecTec in collaboration with Intership Navigation and Grimaldi Naples, that aims to allow technical manuals to be produced in electronic format, to be instantly uploaded to planned maintenance and other systems. "It's completely Shipdex compliant, we have a new module called AMOS data manager, which is saleable to anyone who wants it, competitors, manufacturers, and so on, that automatically creates documentation in Shipdex format," said Mr Soncini. "Then you can simply download it into AMOS or any other software." "It's also ShipServ aware, MTS aware, ecommerce ready - it has all of the features that we slowly introduced into AMOS1. It integrates with everything I know!" SpecTec has also focused on developing a platform that will be open to different customisations, which can be integrated into the package in the future as needed, without a great deal of difficulty. "The customers always asked for them Digital Ship September 2008 page 22 before, but it caused problems because when you did the customisation you'd have to upgrade the software," said Mr Soncini. "We've built AMOS2 in such a way that whenever anyone in the office builds a customisation it is immediately incorporated into the upgrade. It will still be possible to customise anything the customer wants but it will not block or slow down the upgrade, or make it more costly." New features AMOS2 will contain all the modules already present in AMOS1, which have been configured to be more complete, more scalable and more customisable, while also introducing some new modules and features to facilitate operations in a more technologically advanced marketplace. One of these new features, which Mr Soncini believes is one of the fundamental improvements over the existing software, is the ability to issue notices of events to employees anywhere within the organisation that will track them wherever they log into the system. "What we have implemented in AMOS2, that doesn't exist in AMOS1, is a complete notification feature in every area, which means that for every single action that you are performing you can notify people who need to know about it," he said. "The strongest feature is definitely the notification part." "It follows you around, if a master is ashore while very important news about a procedure is released, the software will track when the master comes on board, and as soon as that happens he will be notified that there is a new procedure he has to follow up. On any ship in the fleet, he will be followed up." This notification feature has also been supplemented with new modules in other operational areas. The Quality & Safety part of AMOS2 now contains full Risk Assessment, Vetting and Inspection modules, which are not included in AMOS1. "There is a completely new risk assessment module, there is a completely new audit and inspection module, and we have completely redesigned the maintenance part so that today it is an asset management system where it is possible to transfer equipment from one ship to another," said Mr Soncini. "Also, we are now the owners of AMOS Mail again, and this has been done on purpose to better integrate the functionalities into ship to shore communications." Roll-out AMOS2 is essentially an upgraded version of AMOS1, and as such SpecTec has decided to make the new software available for free to its existing AMOS1 cus- Digital Ship tomers that have a subscription to its update service. "While we have invested a considerable amount of money into AMOS2, this comes to every existing customer as an upgrade, basically free of charge," Mr Soncini explained. "If you have our subscription plan, where you pay a yearly fee for software upgrades and support, you can move onto AMOS2 whenever you want. It's simply like getting a new version of AMOS1. About 75 or 80 per cent of our customers are on this plan." With the first test customers of the full AMOS2 system now set to be announced, Mr Soncini says he expects that other potential users will begin introducing the new software from early 2009. "I would say that from the first quarter of next year new customers will start getting AMOS2," he said. "For existing customers AMOS2 is an upgrade, there's a migration plan which is almost 90 per cent automatic. We have built a replication engine that will convert all the data from AMOS1 to AMOS2." "I don't see any existing large customers moving to AMOS2 for the next one or two years. AMOS2, right now, is probably about 60 per cent of what AMOS1 is today. In the first quarter next year it's going to be probably about 85 per cent, so it's going to be the middle of next year before we have the total quality of modules and features." "AMOS1, as it's mature, is almost bullet proof, it's tested in nine languages in 40 countries. I would say that AMOS1 and AMOS2 will be almost identical in terms of completeness in one year's time." "After that, any existing customers may want to upgrade, but we will support AMOS1 at a minimum until 2015, because we have customers today that have one hundred ships and are building ten new ships they want to continue with AMOS1 on the new vessels." Upgrading to the new software should be possible with just a few days work for existing AMOS1 customers, which Mr Soncini says can be done with almost no operational downtime. "The principle is that you upgrade the office, and then the application we have built will allow communication between AMOS1 and AMOS2," he explained. "Then you upgrade the ships at your leisure. The upgrade on the ship takes just a few hours, though if the customer wants new modules you may need to plan some training." "Upgrading an office will take maybe up to five days. Normally we try to do it over the weekend, we get them to stop on the Friday at noon and we work round the clock to make sure everything goes smoothly, and hope to have the system installed by 9am on Monday." Users who are comfortable with the AMOS1 system should also be able to operate most of the modules contained in the new system almost immediately. "Almost no training is required, the Digital Ship September 2008 page 23 main need for training is on the new modules, but most of them are more relevant to the office anyway, the audit trails, risk assessment, TMSA, and so on," said Mr Soncini. "The look and feel is extremely similar. It's going to be much easier than when we moved from AMOS-B to AMOS for Windows." DS SOFTWARE From cost to profit - safety management While avoiding accidents is a fundamental concern for all in the maritime industry, with the right tools ship owners could also stand to make a profit from improving safety in their operations. Effective reporting and safety information systems could hold the key to improvements in both safety performance and financial results, writes Haakon Dalan, BASS AS espite a growing body of evidence proving the relationship between improved safety performance and positive financial results, many shipowners continue to embrace old ways of thinking about safety and risk management. Traditionally, shipowners have looked at safety management as a cost issue; costs related to accidents, such as repairs, compensation and medical treatment, costs associated with prevention, such as purchasing safety equipment and investing in crew training, and costs connected to maritime legislation, compliance and intrusive inspections by international and regional authorities. In addition, many shipowners, including those who invest significant time and resources into prevention, continue to view accidents as unavoidable acts of fate. But in the past years, a new understanding of safety management has emerged. The industry has recognised that the costs associated with accidents far exceed costs related to prevention, and that a structured safety management strategy can yield substantial returns. For the first time, the industry is beginning to understand that there is no contradiction between safe operations and efficient, profitable fleet management; the two goals are compatible and interlinked. And by committing resources towards safe operations and efficient fleet management simultaneously, shipowners can increase their chances for success. This article explores how shipping companies can improve profits if they address and manage safety in a systematic manner. Outmoded paper-based systems, or the use of stand-alone data systems are helpful, but cannot achieve real results across the organisation. Such systems often reduce safety managers to 'bookkeepers' rather than 'drivers' of fleet-wide improvements and knowledge-sharing. While such simple systems may give executives a false sense of control, they remain dependent on an individual to track a lot of detailed safety information on a full-time basis. Such an organisation model often creates an environment where 'islands of information' become scattered throughout the organisation, thus being of little use. Safety managers with access to all the important information need tools and systems to improve processing and analysis. They will also benefit from systems which allow them to disseminate their findings to the right people so actions can be taken to improve operations across the fleet and the organisation. Without involving the organisation itself in the process of performance measurement, improvement planning, and execution and follow up, it is difficult to imagine how 'bookkeeper' safety D managers can achieve safe operations. To improve on this scenario, we need to address: 1. Why accidents happen and how these relate to other factors influencing operational performance 2. Why so many accidents, near-accidents and non-conformities are not reported 3. What the real costs of accidents are, and how they affect the company's bottom line 4. How to identify and prioritise improvement actions to achieve the highest returns 5. How to establish company-wide improvement plans The conclusion is that ship owners and ship operators can significantly improve both safety performance and financial results if they utilise effective systems for the reporting and management of safety information, and take a holistic approach to ensure 'lessons learned' are applied across the whole organisation. is to survive, and the guiding principle of business economics is not the maximisation of profit - it is the avoidance of loss." To take this concept from theory to practice, it is necessary for any company to establish a common and practical model across its organisation for defining and understanding 'loss, cause and effect'. there are a fair number of such incidents in a year. Many of these are reported, but a large number are not reported at all. Thanks, in part, to a focus on safety issues from regulatory bodies, enforcers, charterers and the public, knowledge and awareness of safety is gradually improving in the shipping industry. But, quite Accidents and loss Over the last five years, the shipping industry has used the word 'accident' to describe a broad range of events. Previously, accidents were defined as belonging to one of a number of categories, including 'injury', 'death', 'collision', 'grounding', 'fire', 'explosion', etc. Today, an accident is more generally considered to be an undesired event which results in a 'loss'. Loss is a term which can be used to describe the following: Harm to personnel (e.g. injury, death); Harm to property (e.g. any damage to material such as the ship, equipment, third party, etc.); Harm to process (e.g. any downtime or interruption to operational processes and service); and Harm to the environment (e.g. marine, air, coastal landscape). As such, a ship's detention by Port State Control is an interruption to the ship's operations, resulting in loss of time which may impair the vessel's ability to trade. This is definitely a 'loss' to the company. Likewise, unexpected rejection of the ship by a potential charterer (on the grounds of substandard conditions or practices) is also a loss to the shipowner, often with significant negative monetary consequences. Oil spill incidents, damages to third party property or own, or injury to personnel are other loss-resulting events, ranging from managing grief to direct costs, loss of time and goodwill to the extra effort management must devote to correcting and restoring the situation. If we look at the factors that cause loss, there is a strong relation between the management of safety and how well the company is managed for efficient operational performance. Peter Drucker, the well-known management guru, said: "The first duty of business Systematic encoding of information can enable ship operators to track incidents from 'loss' to necessary improvements in the 'management control system' One such well-defined and logical example is this Loss Causation Model (pictured), inspired by the model of DNV/ the International Loss Control Institute (ILCI)¹. Using loss causation models like this one, the fleet and the organisation ashore are able to understand why accidents happen, agree on how to measure loss in a consistent manner and to follow a logical sequence from the actual loss (or incident) backwards to the causes of the loss and, eventually, all the way back to the factors in the company's management control system that need to be improved. By strengthening management reporting, improvement planning and actions around a loss causation model, shipowners and ship operators will find it easier to identify improvements that should be prioritised in the company's action plan for the next 6 to 12 months. A systematic way to handle this process helps management to allocate resources to those initiatives that will have the greatest impact on safety and operational performance across the fleet. Without any such system, it is likely that safety management systems will have less effect on the actual operations of the fleet, or worse, may allow such issues to be treated haphazardly. The challenge of getting incidents reported Before one can systematically analyse and take action to improve safety, shipowners must gather information (facts) about the accidents, near-accidents and non-conformities across the fleet. In companies of all sizes and operations, Digital Ship September 2008 page 24 certainly, there is still reluctance in shipping to report events. Eight years ago (in 2000), the Nautical Institute in the UK conducted a survey where 3,000 participants were asked why so many events go unreported. The results were not very encouraging. The three most cited reasons were: Not enough time/ resources; Fear of adverse effect on career; and Fear of losing job. After examining the issue more closely, I believe these reasons can be attributed to the typical challenges companies face in handling incident reporting in a systematic and constructive manner. The following experiences are common: A lengthy internal process for registration of events and duplication of entries prevails; Poor understanding of 'loss control principles' and the nature of accidents; Delayed or lack of feedback (or negative feedback) from the office to the one who reported the event; and almost non-existent Experience Transfer ('Lesson Learned') to the other ships in the fleet. Therefore, it is no surprise that the Nautical Institute recommended that ship owners should do what they could to ease the making, sending and analysing of reports, and that they should ensure rapid, useful, accessible and intelligible feedback to the reporting community (the fleet). Costs of accidents The costs of accidents can be quite significant, and often involve cost-elements that one does not initially think about. Marine insurance usually covers direct costs, but the deductibles ('own risk'), connected to the 7seas The first maritime mobile VoIP operator Com4Crew = Crew calling + onboard communication! VoIP technology makes it possible. For the first time ever ship owners and other remote sites operators can have both at once without huge financial investments. 7Ccell, the first maritime VoIP operator, offers a truly unique mobile communication system that initiates a new mobile era in the maritime industry. Crew Calling & onboard communication at once, brought to you by 7Ccell. Visit us at the SMM 2008, stand 535 in hall B7 and see the system in action! Compared to GSM networks Com4Crew simply has the better arguments as it is: using existing satellite communication channels and is thus cost effective in many ways unlimited within the 12 miles zone; individual by offering calling ID’s independent from one’s working place; advanced in its billing system (post-paid and pre-paid functions); uncomplicated to handle a full service tool offering Voice; messaging & Internet access for crews; and last but not least is integrating onboard communication. If you cannot wait until then, visit our website www.7ccell.com or write an email to [email protected]. t the Visit us a 08 0 2 M SM and see 5) stand 53 n! (hall B7, live in actio w re C 4 m Co is brought to you by 7CCELL. SOFTWARE management time, decreased productivity, loss of goodwill and loss of potential new business, as well as other factors, eat into company profits. To expedite insurance settlements, it is necessary to keep good track of the costs of damages and undesired events. In most companies, this is regarded as an accounting/ insurance issue, and the information is not linked with other safety information or used as a basis to prioritise safety improvement initiatives. Bottom line results are affected by the costs of undesired events. To put it in perspective, it is useful to compare how much revenue one has to generate to compensate for the loss. Suppose a company is operating around a profit margin of 20 per cent they would need to make $2.0 million in charter income to cover the loss of $400,000 in undesired events. This is quite significant, and usually something that would draw the attention of any top management as it equals 80 days of trading at $25,000 per day. In essence, when accidents occur, the company pays a price ('the costs of the accident'). The only thing it gets in return is the information about the accident and the events which lead to the event - information that can be used to prevent similar accidents in the future. It is up to the management to use that information and to decide whether to act on it or not. Prioritise actions &INALLYTHE ±/PEN/CEAN² REALLYISOPEN ).42/$5#).' )RIDIUM/PEN0ORT SM )RIDIUM/PEN0ORTISTHEWORLD´SFIRSTANDONLYGLOBALVOICEAND DATASERVICEENGINEEREDFORTHEMARITIMEMARKET%ASYTOINSTALL ANDSURPRISINGLYAFFORDABLE)RIDIUM/PEN0ORTDELIVERSUPTO THREEPHONELINESFORSIMULTANEOUSUSEANDFEATURESALWAYSON DATAWITHSPEEDSUPTOKBPS°ONANALL)0BACKBONE !LWAYSINTOUCHANDOPENFORBUSINESS !VAILABLE3EPTEMBER&ULLDETAILSATWWWIRIDIUMOPENPORTCOM Digital Ship September 2008 page 26 There are two ways for organisations to learn from accidents. One is the methodical investigation and careful review of each incident using the Loss Causation Model to diagnose what immediate causes and root causes allowed the incident to occur. Most shipping companies take this seriously - and for major incidents in their fleet, they devote significant time and resources into analysing all the information that is available. Another way to get information out of accidents is to analyse the data to look for trends. For example, trend analysis can show that a large number of incidents involve the use of certain equipment or materials, involve people with inadequate levels of experience or occur in a certain type of operations, time of the day, or similar. Again the Loss Causation Model is essential, in order to ensure systematic encoding of the information and enable ship operators to track the incidents from 'loss' to necessary improvements in the 'management control system', and use the data in a logical and meaningful manner. It is my view that shipowners should learn to put a price on accidents and measure them in dollars and cents. This is not to suggest that shipowners should apply cost models on accidents which result in personal injury or death - there can be no measure of grief. But by being able to measure and visualise the costs of accidents, it is possible for safety managers to get the necessary top management attention and consequently get the resources and backing to implement company-wide and fleet-wide safety improvements. If we consider the Pareto Principle (20 per cent of incidents account for 80 per cent of loss), it makes sense for shipowners to assist safety managers to focus company initiatives, action plans and resources on the areas where the efforts will have the largest impact on its safety performance. A safe operation is an effi- Digital Ship cient and cost effective operation - and this will render good results on the company's bottom line. Continuous improvement Once accidents are reported, analysed and appropriate actions are planned for, a new challenge arises - implementation. Naturally, the required actions will most often involve personnel and organisational units outside the direct influence of the safety manager. To achieve implementation, top management support alone will not suffice. Safety managers also need a practical way to establish action plans, where responsibilities and timelines are assigned to the right people. The action plan can be merged into the company's annual operating plan, be included in a portfolio of company projects, or be separately managed. In any case, it is essential that this is taken beyond the planning stage by insisting that those responsible for actions, subactions, status reviews, etc. issue regular progress reports and remain committed to measuring safety performance. Significant gains can be achieved in company performance and financial results if safety is managed across the fleet, and in the shore-based organisation, in a more systematic manner. If such proposals are put on the agenda in management meetings, safety managers will soon get a wider role to drive continuous improvements across the fleet and the company, rather than being reduced to mere custodians of safety information and audit/ inspection results. However, shipowners face greater challenges in achieving these improvements than conventional land based industries. They recruit from different geographical locations, often have high turnover rates, and their organisational units (the ships) are constantly on the move and difficult to reach. The industry faces significant challenges in improving safety, and these challenges demand a much more systematic and holistic approach than before. At present, is it difficult to imagine how these demands can be met without more investment into IT solutions. Robust software systems are required onboard and ashore - systems which enable synchronised data, so that shipowners can have access to efficient reporting, the capability to analyse data for trends in a logical manner, and the tools to plan and follow actions for improvements and submit experience transfer to the entire fleet. This will render improvements in safety and operational performance, facilitate knowledge sharing across the organisation, and in time, create a safer, more profitable industry. DS Notes 1 "Practical Loss Control Leadership" by Frank E. Bird, Jr. and George L. Germain, published by Institute Publishing, ISBN-0-88061-054-9. Haakon Dalan started his career with Wilh.Wilhelmsen ASA in 1991, and was responsible for the development of Barber Ship Management's Safety and Quality Management System. He has also acted as a member of the Code of Ship Management Standards Committee of the International Ship Managers' Association (ISMA, now InterManager). Mr Dalan is currently responsible for product management at the maritime software company BASS. 506+66+/'(14'#%%'55` 4#&+6+10#./#4+6+/'%1//70+%#6+105%#0.'#8';17(''.+0).156#6 5'#T1/2.'6'.;1761(617%*T769+6*'#%%'551//70+%#6+105{ (41/#21%-X;17)'6#.9#;5g10X$75+0'55g%.#55$41#&$#0 #0#((14&#$.'X(+:'&X/106*.;%156T+6*176/'6'4'&5'48+%'#0& %156(.7%67#6+105X;174%#26#+05#0&%4'95%#04'/#+0+0%106#%6 9+6*6*'%14214#6'1((+%'X.'8'4#)'6*'%14214#6'0'6914-#0& '#%%'556740-';51.76+105+0%.7&'U 56#;+0617%*9+6*6*'+4(4+'0&5#0&(#/+.+'5#0;6+/'T..6*'5' h 14214#6'0'6914-+0) #&8#0%'5.'#&61/14''((+%+'06(.''612'4#6+105X/14'g+0(14/'& h 06'40'6#0&'g/#+.#%%'55 &'%+5+10g/#-+0)#0&+/2418'&%4'9/14#.'T 656+/'(14#9#8'1(%*#0)'T 9 9 9 T # 2 1% -T % 1/f'# % % '5 5 ¥$BQ3PDL$PNNVOJDBUJPOT*OD"MMSJHIUTSFTFSWFE Digital Ship September 2008 page 27 h 4'9%#..+0)51.76+105 h FHfK*'.2&'5- h 14.&9+&'5'48+%'.1%#6+105 SOFTWARE Buying the right software Purchasing a software system for any company can be an expensive business, and has potentially disastrous consequences if a poor choice is made. Having a well thought-out procedure is the first step in conquering the Everest of IT selection, writes Martin Nygate, Ulysses Systems ince the introduction of packaged business software to the market in the early 1980s, companies and individuals have been struggling with the challenges posed by these innovative new products. These struggles focus not only on the definition of requirements but also the methods used to identify, evaluate and select the most suitable product that meets the need of the company. The results have been varied, from global success and market leadership on one hand, to crippling defeat - sometimes even insolvency, on the other hand. The productivity gains and efficiencies promised by software vendors have materialised for some companies, but this is offset by the seemingly bottomless pit of investment that has been the experience of less fortunate companies. Why is this? Why is it that some companies have benefited from the IT revolution, yet others have not? And, what can you do to make sure that both you and your company do not fall into the same bottomless pit that too many others have tumbled into? S Purchasing methods Purchasing products is a well researched and documented area. Depending on the company's policies and procedures, purchases of low value items often required only superficial purchasing procedures, but more valuable capital investments required much greater scrutiny and involvement from different levels of management. The dilemma facing companies intending to invest in high value and often mission critical goods and services has been the focus of sophisticated purchasing procedures. Request for Information (RFI), Requests for Proposal (RFP) and Request for Quotation (RFQ), have all been used extensively to identify the item that meets a company's requirements in the most cost effective fashion. However, the paradigm has shifted. Purchasing business software is as remote from buying conventional goods as selecting a business consultant - so why are we often using the same methods to select software as our ancestors used in buying machinery? Buying products traditionally relies on identifying a list of quantifiable features such as speed, weight, height, output, and so on, to provide a matrix of comparison that, when combined with cost, can deliver an indication of the choice product. However, software inherently has very few similar quantifiable metrics. Software by its nature is an intangible. At its most basic level, software is a list of instructions embedded into a CD that costs less that $1 to produce. In many cases, the CD is not enough to ensure that the desired outcome is achieved. We need help - services, in the form of consultancy to configure the software to our own unique requirements. With no tangible quantifiable metrics to compare one software solution to another so that we can compile the magical comparison matrix, how can we be sure that we are purchasing the right software for our company - an often mission critical application? First, we need to stop trying to adapt antiquated and non relevant conventional purchasing practices to a category of investment that has no precedent in commercial life. We have to rethink the conventional process of selection through personal preference and persuasion by flashy demonstrations and sharp salesmanship, and instead focus on a sound strategy. tional return on your investment. For example, is meeting regulatory requirements or increasing efficiency NOT a root cause challenge? Reducing wastage by X per cent, or increasing the ratio between managers and their subordinates from 1:10 to 1:15 - this is a quantifiable challenge. During the 1980s and 1990s, software development was often hard coded, with little ability to adapt. Hence, companies investing in software solutions were required to change their internal, well structured and time tested business processes to meet with the prescribed Why do we need software? This question is asked time and again, often by board members who are not yet comfortable with the concept of software. Many senior board members started their professional career without the use of software and the natural reluctance to change means that they are inherently suspicious of any revolutionary business tools. All too often critical software investment decisions are held up in the boardroom because of the inabilities of the internal sponsor to clearly articulate why the company needs software, and the financial and operational benefits this investment will deliver to the company. Software investment is driven by various factors, internal and external, such as regulatory pressures, transparency, access to strategic information and even the simple desire to align your company with the rest of the industry. So how do I make sure that I buy the right software for my company? Here I will suggest a four step approach. 1 - Scoping Document A scoping document needs to be drawn as the first and most important element in the selection process. This document is at the heart of any requirements identified. It is, in comparison to conventional purchasing process, the 'technical specifications' of the requirements. However, it is much more than that. The scoping document is formulated as the foundation on which the whole decision to purchase software is built, and as such it needs to well designed, solid, yet sufficiently flexible to evolve with the process. This document identifies the challenges facing the company at the root cause level and not at the superficial level. These challenges need to be quantified in tangible (financial) and intangible (operational) terms so that, whatever the decision may be, at the post implementation stage you can obtain clear and definitive indications on a financial and opera- Choosing mission-critical business applications is not quite as simple as walking into the local computer software store This document will have the added advantage of quantifying, in financial terms, the tangible benefits of any software solution, so that you will have a clear indication of the value, and therefore the cost, that you are willing to invest in any software purchase. No doubt that the creation of such a crucial document is difficult, it requires careful consideration and situation analysis, as well as the ability to identify current challenges and future goals. In the absence of this document, it makes no difference what software you ultimately decide to purchase since you will never have the information you need to quantify a success or failure of the software purchase at the post implementation stage. 2 - Vendor Selection The most common and established method of reviewing any potential software vendor that could meet the challenges set down in the scoping document, is to search the internet. No doubt that this is the most cost effective and simplest method, and in the majority of cases, this is the correct way to proceed. Combined with internal market experience and perhaps attendance at industry specific exhibitions, companies should have few problems drawing up a short list of companies that promote targeted software solutions to industry verticals. Before drawing up this list, companies often focus on the option of developing software internally or via outsourced software development companies. This is most often the focus of companies that have strong internal IT departments with internal competence for software development. However, the buy vs. build deliberation is to a large extent no longer relevant. Digital Ship September 2008 page 28 processes of the software developers. With the rapid sophistication of design and development in software, second generation software was designed and built that takes into account the requirement for flexibility. Second generation software focused on the ability to configure companies' unique business processes to the operations of the software - simply put, the software adapted itself to the companies' business needs. The culmination of these developments established a new breed of vertically targeted, industry specific, packaged software platforms that offered an alternative to the build vs. buy deliberations. The contemporary approach is Buy AND Build - Buy the appropriate software platform and Build your business processes with the in-built tools provided by the software vendor. Using the selection criteria set down in the scoping document, this will allow you to configure the software to face the challenges identified. 3 - Vendor Evaluation Having identified the leading vendors in your vertical market, offering a platform that has been uniquely designed for your industry, the next step is to invite these vendors to demonstrate their products in front of the user community. At this stage, the focus should be on the ergonomics and usability of the software application, and the alignment to the level of technical and IT competence of the user group. The interface is of paramount importance to ensure that the users are capable and willing to use the software. Any successful software implementation is dependent on the active and enthusiastic participation of the user group. Ultimately it does not matter what soft- Digital Ship ware platform you purchase and at what price, if the users find the software too difficult to use, or too inconvenient, or requiring too much expensive and time consuming training - the software deployment will not be a success. The evaluation of software usability is a subjective matter by nature. It is about the look and feel of the software, combined with the similarities between a user's current business behavioural pattern and the design of the interface. Experts in cognitive intelligence and human behaviour have identified that software focused on an individual's unique role in the organisation, combined with the tasks that the user performs, have a significantly higher adoption rate due to the inherent ease in which the user can identify with the operations of the software. 4 - Challenges vs performance With the shortlist of companies who have demonstrated to the satisfaction of the user community that the software is regarded as adaptive to the usage pattern, the final step in the evolution process should focus on benchmarking the shortlisted platforms. A proven method for benchmarking is to identify a number of critical challenges highlighted in the scoping document, and to request from the software vendor to demonstrate how they would resolve this challenge in their software. This would require the software vendor to configure their platform to meet this business requirement. However, we need to be aware that many software vendors have the capabilities of creating a simple change in the embedded workflow that seemingly meets the configuration changes requested by the customer, yet, upon deployment, these configurations prove to be un-scalable or unsustainable. The demonstration of these configuration changes may seem workable, but in reality they may be no more than linked screen shots. Hence, it is also advisable to evaluate the flexibility and adaptability of the software in a real time scenario. It is recommended that the shortlisted vendors be prepared that during the customer presentation they will be asked to demonstrate, on the spot, a number of critical configuration issues that will not be provided to them in advance of the presentation. This will ensure that that the vendor will be forced to clearly demonstrate the flexibility and adaptability of the selected software platform. To ensure fairness and ease of comparison, all vendors need to be tested simultaneously with identical challenges, hence these spot challenges for configuration need to be very focused and specific, to avoid the need for extensive and time con- suming configuration. For example, a spot challenge such as integration with another software package could not be demonstrated in-situ without prior investigation, but a challenge such as a change to the workflow, the inclusion of a company specific document, or the addition of a new user, could. In conclusion, the successful selection Gain more control with Stratos The Stratos Advantage is a range of integrated, value-added services that help you control your vessel’s satellite communications traffic. • Stratos Dashboard™ — An online system for fast provisioning, cost, credit, and traffic management, plus reporting, billing and more • Stratos Trench™ — A secure personal firewall between the internet and your onboard network • StratosNet™ — Over 70% data reduction for optimized web browsing and FTP • AmosConnect™ from Stratos — Sets the maritime industry standard for messaging Toll Free (North America): 1 800 563 2255 Worldwide: +1 709 748 4226 [email protected] w w w. s t r a t o s g l o b a l . c o m Visit us at SMM Hall B6, Booth 111 Digital Ship September 2008 page 29 process of software is as remote from the established and conventional process of purchasing of goods as to demand new and different ways of thinking. With a sensible and relevant procedure in place, we can avoid the pitfalls experienced by many companies and have confidence in buying the right software for your company - and yourself. DS SOFTWARE Integrating Europe’s safety systems - MarNIS An EC-backed project that aims to improve safety and protect the environment through the integration of multiple information sources is coming closer to fruition, with the imminent demonstration of the system to stakeholders expected to prove the value of the concept. Digital Ship explores the story behind MarNIS lmost four years after it started, the EC-funded MarNIS (Maritime Navigation Information Services) project is getting ready to take a big step forward, with the arrangement of concept demonstrations in Genoa, Italy, on 23-25 September 2008, and Lisbon, Portugal, on 15-16 October. These scheduled demonstrations will be performed in front of an audience of policymakers and potential maritime stakeholders, such as port authorities, ship owners, harbour masters, pilots and search and rescue authorities, and could prove hugely important to the future of the project. The first session in Genoa will offer an interactive overview of the entire project, highlighting future expectations about how the MarNIS concept would be implemented in the years to come. A the sharing of data and resources. The MOS concept envisages the centralisation of all relevant data from the ships with the creation of a National Single Window (NSW), through which all the data would be funnelled. The NSW is like a hub, to which all authorised maritime stakeholders are connected, sharing the same information. The data would be held in an enhanced, pan-European SafeSeaNet (SSN++) electronic database, distributed to stakeholders via the NSW. Those who could benefit from the availability of this data could include vessel traffic management and port entry authorities, as well as those involved in pollution control and search and rescue. Customs, immigration and security authorities could also have access to the information. Connections are also envisaged with The MarNIS Maritime Operational Services centre will integrate information systems across EU member states A 'live' demonstration of the MarNIS concept is also scheduled to be held at the Genoa event. In Lisbon, other aspects of the MarNIS concept, including the more port and pilot related features, will be demonstrated, introducing innovations for more efficient port entry and increasing levels of awareness. MarNIS is a partnership of approximately 50 different companies and organisations from all around Europe, including government ministries, professional associations, class societies, maritime IT companies, and many others. The group has been formed with the intention of integrating vessel traffic management, search and rescue and environmental protection across EU Member States between 2012 and 2020, under one (virtual or physical) roof in a 'Maritime Operational Services' (MOS) centre. In most Member States these services are currently physically and administratively separate, but MarNIS argues that there are many advantages to integrating them, not least the potential for greatly improved efficiency and safety through other pan-European electronic maritime data collection and distribution services, currently under development. Data sources The traffic image in an MOS centre uses data on shipping movements provided automatically by Automatic Identification System (AIS) transponders, mandatory on vessels over 300 metric tonnes, and currently supported by shore-based systems in most EU States. AIS provides dynamic information about the ship (position, speed, course, etc) as well as essential identification information. The AIS data will be supplemented by Long Range Identification and Tracking (LRIT) data provided by satellite. This combination allows suitably trained MOS operators, equipped with an adequate system and display, to visualise and monitor compliant vessels even outside their territorial waters, while minimising the need for verbal communication with the ship. At present vessels under 300 tonnes, which includes leisure craft, do not have to be equipped with AIS, but the MOS concept intends to demonstrate that there are clear advantages in them doing so voluntarily. MarNIS also envisages applying algorithms to assess the risk posed by a vessel. This can be because of what it is transporting - for example, hazardous goods or large numbers of passengers - its type (e.g. a single-hulled oil tanker), or a poor outcome of Port State Control inspection. The risk is quantified as an 'alert value', expressed as the probable cost of the consequences of that vessel experiencing a serious incident (in Euros per hour). The risk can be enhanced by bad weather, especially by factors such as high wind and swell, proximity to the coast, and traffic density, for example. High Risk Ships are identified on the MOS traffic image display and can be monitored proactively by MOS operators. Relying on existing international regulations (UNCLOS, SOLAS and the IMO Intervention Convention), MOS operators could instruct a High Risk Ship to seek refuge, for example, if it poses a serious risk to life or the coastal environment, as defined by international regulations. Should an incident occur, the system will have the capability to generate 'web maps' (spatially referenced data available online through the internet) which can be overlaid on the traffic image display of a MOS centre to present real-time meteorological and hydrological data, like wind, tide, swell, and wave height. Sophisticated drift models can be run to predict the movement of a ship that has lost command, an oil slick, or persons overboard, again using web mapping, and visualised on the MOS centre display. Web-mapped information may also be sent onboard to pilots equipped with a special portable unit to provide dynamic under-keel clearance data in real time, which could extend tidal windows for port entry and exit, as well as enhancing safety. MarNIS applied To illustrate how the system might work in practise, MarNIS has detailed how the infrastructure might have assisted in the case of an infamous European maritime incident. It states: "Picture this scenario: It is November 13, 2002. A Greek-operated, single-hulled tanker, flying a Bahamas flag, with a Liberian owner and chartered by a Swissbased Russian oil company, is sailing off the coast of Spain with a cargo of 77,000 tonnes of heavy fuel oil, when it hits a storm." "One of its tanks bursts and begins to leak. Six days later, the ship splits into two and sinks. In all, about 63,000 tonnes of oil is released, polluting over 1000 beaches across Spain and France and destroying the local fishing industry. It costs about $2.8 billion to clean up the mess. The ship is, of course, the now infamous Prestige." "Now fast-forward to 2012 and replay the same scenario. Within MarNIS, the Digital Ship September 2008 page 30 Prestige will already have been designated a 'High Alert Ship', even before it sets sail, not least because of its inherently vulnerable construction (a single-hulled tanker), its cargo, flag, age and complex ownership profile." "Mandatory early reporting requirements mean that the ship's static details, cargo, voyage plan and Estimated Time of Arrival at its destination have been entered into the SSN++ database. Relevant parts of this information are instantly available on demand to all the authorised stakeholders along its route, through centralised National Single Window data hubs." "Under the MarNIS concept, as in all other European Member States, Spanish search and rescue operations, oil and pollution combating and vessel traffic management, rather than being separate services, with their own administration, surveillance equipment, resources and information sources, are integrated under one roof, as MOS." "Thanks to mandatory LRIT and AIS transponder data, coastguards with training in vessel traffic management have been tracking the Prestige on the MOS centre display for hours, with its high alert tag clearly visible." "Because of the combination of the ship's high alert status, the worsening weather and its proximity to the coast, the Spanish MOS centre has been in communication with the Prestige long before it gets into trouble, as part of its proactive safety strategy. Emergency Towing Vessels and oil-combating resources have been put on standby, and, under existing international law, the Prestige is instructed to seek refuge." "If, as in the real 2002 scenario, the Prestige were to start to break up before it reached shelter, the MOS centre would call up oil slick drift models and overlay 'web-maps' on its screens via an internet feed, to visualise real-time weather and hydrological data and so maximise pollution combating efforts." While this may be wishful theoretical thinking, and replete with the wisdom of hindsight, the MOS concept has already been tested successfully in a realistic operational setting at the UK's Maritime Rescue Coordination Centre in Milford Haven in June 2007, and again in February of this year. Using the MarNIS system, search and rescue (SAR) officers were able to carry out long-range vessel traffic monitoring, not usually part of their remit, using simulated AIS and LRIT tracks. Nigel Yelland, one of the SAR officers at Milford Haven MRCC, who was involved in designing the simulation scenario, noted: "The flagging of high alert ships on the display was especially useful. It meant that we could keep an eye on them when they were still a long way off. At present we only act when an incident Digital Ship has already happened." Officers at Milford Haven also found the ability to display real-time webmapped information on wind, current, and wave height, fed live through an internet connection from METNO, the Norwegian Meteorological Institute, potentially a significant help in mounting a search and rescue operation. Although MarNIS uses standard drift models to predict the movement of persons or objects overboard, being able to merge these immediately with the traffic image saved time and prevented possible errors. "At present we have to call up the models on a separate computer and then draw the SAR plan manually onto a chart," said Mr Yelland. "We also have to input the weather data manually. If these data are automated, half the job is solved, and there is less likelihood of a clerical error." Harry Leslie, area operations manager for the UK's Maritime and Coastguard Agency (MCA), added: "MarNIS has raised the agenda for MCA as an organisation. It's pointed us in the direction of what modern technology can achieve, utilising GIS (Geographic Information System) applications and layers of information to combine situation awareness with environmental data." ment within the EC of pan-European databases for collecting and distributing shipping information, especially SafeSeaNet, which is used, and even enhanced, by MarNIS, with the inclusion of voyage plan and LRIT data." Mr Glansdorp is optimistic that these potential benefits of MarNIS will help sway Member States to move towards its implementation. "We expect that, by earmarking alert vessels, pollution can be reduced by 20 to 30 per cent," he explained. "We also believe that personnel, infrastructure and IT costs will be reduced by the synergy of having all services under one roof. And we believe that early reporting will provide another cost benefit, by helping Satellite communications. And more.™ FleetBroadband Works where you do Technology Cees Glansdorp, technical coordinator of MarNIS, believes that it is in the organisation of existing technology systems and information sources, rather than attempting to develop new and separate maritime technologies, that the project will provide benefit to the shipping community. "We are recommending the use of advanced technological means to achieve what we propose," he explains. "But the intention of MarNIS is not to improve the technical means." "It aims to improve information flows and safety at sea, functionally, with the support of what has been developed and is on the market. The MarNIS concept will not change if there is an advance in technology." The principle of National Single Windows to channel all maritime related information on shipping through a single hub is one such example of this drive to integrate presently disparate services. "By coordinating the various authorities, and sharing the same data, a navigation authority, for example, could instruct a ship to go to anchorage for a security, or customs check," said Hans Nijsse, a former legal advisor of the Dutch Minister of Transport on maritime issues. "Underlying the single window is the ongoing develop- to plan preventive and remedial measures." "Response times are very important in taking remedial action. Just remember the Prestige disaster. The various authorities were discussing what to do for two weeks, while the vessel was degrading. In the end it became unwise to bring the vessel in to safety, because the risk was too high that it would break up." DS Sail your vessel into the IP-era with cost-effective, globally available, broadband data and voice communications using a single, compact antenna. FleetBroadband works where you do enabling simultaneous access to voice and broadband data. Surf the Internet, send email and make a phone call while your operational systems are running online. FleetBroadband also supports ISDN services. Fleetbroadband is available through Vizada, the leading provider of satellite communications services for users at sea, on land and in flight. Providing communications to over 30,000 maritime vessels worldwide, Vizada has extensive experience developing solutions for the merchant shipping community. Vizada also offers Vizada Solutions™, leading edge technologies offering the best in IP networking, messaging, business tools, prepaid solutions, fixed2mobile services and secure communications exclusively available through Vizada Service Providers. For more information contact Vizada Customer Care or visit us at SMM in hall B6 on stand 230. Vizada EMEA & Asia Email: [email protected] Phone: +33 (0)5 61 28 89 99 Vizada Americas Email: [email protected] Phone: +1 301 838 7700 www.vizada.com Digital Ship September 2008 page 31 Digital Ship e-Purchasing and profitability Independent research consultancy AEBCommunications, in partnership with maritime e-commerce provider ShipServ, has recently conducted a study of purchasing best practice in the shipping industry. Digital Ship outlines some of the conclusions from the final report, and looks at how technology can create competitive advantage in purchasing he companies interviewed as part of this study came in many shapes and sizes, from a two-vessel cruise line to a ship owner/management company with a multi-fleet freight operation with over 150 vessels - and everything else in between. Although each company has its own unique operations, their purchasing departments shared exactly the same goals. One is to keep vessels operational by getting spare parts to them on time, to avoid costly air freight charges as spare parts 'chase' the vessels from port to port, or reduce the risk of off-hire days. In addition to this, the companies also want to reduce the overall cost of ownership of the vessels to save the company money, while maintaining quality and complying with safety, environmental and other regulations. Spanning all of these objectives, the most important factor to this group of companies is - speed. This need for speed applies to every step in the purchasing process, from the time it takes to get a requisition from the ship to a buyer, to the buyer starting work on it, to the buyer sending out RFQs (requests for quotations) to suppliers. Then the companies have to rely on supplier response times, the time it takes to raise a purchase order, and get the goods delivered to the right place at the right time. Companies work hard towards achieving these goals. But keeping things running smoothly and quickly isn't always easy. T Purchasing challenges One of the biggest frustrations experienced by shipping companies is the long lead time involved in the delivery of spare parts from suppliers to ships. There are various reasons for this, including the scarcity of spare parts (suppliers rarely hold large volumes of stock) and even complacency amongst some suppliers, particularly where there is little competition. These challenges are on-going and apply to ship owners and managers around the world. But for most companies in this study, many of the bottlenecks they experienced in the past started at the very beginning of the requisition process. There were many different reasons for these delays, but the same ones came up again and again - such as illegible or missing information from manual requisitions, particularly those sent by fax; or incorrect or inadequate product specifications, resulting in queries from suppliers who received the confusing RFQs. They also found that large numbers of requisitions contained just a few line items, increasing the number of buying 'events' that take place, and often missing the opportunity to bundle deliveries together to save on freight charges, or causing the company to miss out on better prices due to better economies of scale. All this meant more work for the purchasing teams onshore as they had to spend time chasing, checking and rechecking requisitions and answering queries from confused suppliers, unsure about exactly what products they should be quoting on. Trying to communicate with ships, often operating in different time zones, added to the time delays. Manual requisitions also meant that data had to be re-keyed into purchasing systems, increasing the chances of error and duplication. There was too much paper flying need to double-handle transactions in order to identify the previously inevitable errors created by manual processing. Reducing costs - By automating processes, and thereby increasing the work capacity of administrative staff and buyers, shipping companies have been able to eliminate or redeploy employees to more value-added roles. It has allowed them to handle a higher volume of work and manage up to double the number of vessels with the same or fewer people, and save money on communications (i.e. fax and email), in some cases totalling up to several thousand dollars per year in communications costs and wasted staff time e-Purchasing can eliminate illegible or missing information from manual requisitions, particularly those sent by fax, speeding up the purchasing process around, too many errors to be investigated and rectified, little or no visibility into the status of requisitions, no traceability, and poor supplier records - quite simply, too much time wasted on paper-based administrative tasks instead of buying. Business benefits The benefits that can be delivered by ecommerce services to the maritime purchasing sector fall into four categories. Saving time - Using an automated system to send RFQs and purchase orders electronically instead of manually by fax or email has helped shipping companies speed up their purchasing processes and reduce cycle times. What might have taken up to a week in the past, now takes one to two days, reported one company. Another has been able to reduce the time it takes from requisition to order by three days, or 30 per cent of the total time it used to take. Companies can now track the status of RFQs and orders, eliminating time spent needlessly tracking information and chasing suppliers. Additionally, companies reported benefiting from simpler processes, with no Improving quality - Automating processes has also led to an improvement in the quality of purchasing data. Less manual handling means less manual rekeying of data into systems, reducing errors and simplifying processes. There is one entry point for requisitions, carried all the way through to suppliers. Shipping companies have also been able to improve the quality of spare parts by sourcing alternative suppliers, an activity they didn't have much time to do before. Enhancing job satisfaction - Companies in this study have reported that removing significant chunks of administration from an employee's workload makes for a happier and more motivated person. With less time spent doing repetitive and dull administrative tasks, the quality of a buyer's job is improved. This also improves their ability to control and have visibility into the tasks in hand, giving them time to act more strategically. For younger people joining companies, in a world where technology permeates our daily lives, having IT systems to take care of administrative tasks and automate processes at work isn't a 'nice to have' anymore - it's expected as the norm. Digital Ship September 2008 page 33 e-Commerce evolution Shipping companies around the world are on a journey of continuous improvement. Companies may take different routes, but the destination is the same - to have flexible operations that help to optimise a company's ability to respond to business change and operate profitably. During this study five different stages of maturity or evolution of purchasing processes within the shipping companies were identified. Stage 1: Chaos - Processes are largely manual and paper-based, resulting in poor visibility, inefficient and inconsistent processes, with little or no management of supplier performance. Stage 2: Control - Automated processes and business intelligence data enable companies to speed up processes, save money and free up valuable resources to spend time on more value-added buying activities. Stage 3: Efficiency - Companies can now spend time on strategic sourcing and supplier management activities to improve spend management and ensure the optimal performance of suppliers against contracts and performance targets. Stage 4: Integration - The purchasing process is integrated more deeply into logistics and financial systems and processes to enable a more holistic view of the supply chain and help a company become more responsive to supply chain glitches and changes in the market. Stage 5: Agility - Companies are able to coordinate and orchestrate business planning and operational capabilities to achieve optimum cost-efficiency, quality and performance in the supply network. It is here that companies believe the most significant business improvements and financial benefits can be achieved. Business intelligence systems can offer a foundation for process improvement, with the collection and analysis of business intelligence data helping shipping companies achieve continuous improvement within their purchasing processes and supply strategies. By using an automated system to collect this data, many of the companies in this study have been able to shed new light on the way things have been previously done and learn valuable lessons. Key performance indicators can also potentially reveal a lot about how well individual buyers and suppliers are performing, as well as about the effectiveness of overall processes. These could include analysis of how much it costs to process a purchase order manually; how long it takes to manually rekey quotes into separate systems; how many errors slip through the net, and at what cost; whether suppliers are responding to RFQs promptly; whether enough RFQs are being SOFTWARE sent to ensure the best market price; or whether too many RFQs are being sent, wasting time or dulling suppliers. Today’s situation All of the shipping companies interviewed as part of this study are now out of the chaos stage and have been able to enjoy the benefits of automated processes. Some companies are still rolling e-commerce systems out across their vessels, so have not yet achieved the full extent of the benefits - but they're working on this. For many others, now that the desktop looks clearer, they're looking at ways in which they can improve their purchasing processes further, by assessing their supplier base to see where they could make further efficiencies and improve performance levels. By eliminating the chaos, companies are able to put in place consistent, centralised processes and a knowledge base of best practices to enable the whole purchasing team to speak the same language, also enabling better management information across a company's entire purchasing activities. For example, faced with the challenge of constantly changing ship crews, many of whom do not share English as their first language, one company has captured its processes and guidelines in a handbook to make compliance with new processes simpler and easier, to help reduce errors and eliminate maverick spending. Consistency doesn't just apply to internal processes - the benefits even span transactions with external shipping companies. One company recently sold a vessel to another company that used the same ecommerce system. As they were both using a similar system they were able to transfer the purchasing history for that vessel over from one company to another, giving the buyers an instant record of its purchase history to help manage its entire lifecycle. Once better control has been achieved and resources have been liberated, the companies have been able to do things like conduct regular and thorough spend analyses to determine how much money is being spent on what and with whom; use this data to consolidate the supply base in order to take advantage of economies of scale and leveraged spend; search for alternative suppliers to establish true market pricing; and manage supplier contracts and monitor supplier performance to drive improvement. On the cutting edge of process improvement, a small group of these companies are looking at how they can further extend control and visibility into the broader 'req-to-cheque' process. This can be achieved by integrating processes and systems further into the physical supply chain - i.e. the logistics process of getting orders from suppliers, to warehouses, to ships - and the financial supply chain i.e. automating purchase order and invoice matching and reconciliation. This gives financial reporting systems an extended view of upcoming orders and the subsequent future cash flow requirements. Beyond integration lies arguably the ultimate goal of purchasing and broader supply chain management - agility. What this means to companies and how they achieve it varies greatly, but there are already examples of companies either already starting or putting in place projects that enable them to be truly flexible and responsive to market dynamics and challenges. A strategic role for purchasing For many years now, the purchasing department has played a largely administrative role. Buying teams have done a great job saving their companies money while doing what was needed to keep the ships operational. As long as companies didn't spend too much money and the ships were running, that was thought to be good enough. However, with ever-increasing pressures on shipping companies internally and externally, perhaps it is now time to think of purchasing on an even more strategic level. Thinking of purchasing more strategically has not generally been on the corporate agenda until relatively recently. But with the advent of the internet and new supporting technologies in the late 1990s this began to change, as companies began to take a more strategic view of the full value cre- ation potential of the purchasing function. Purchasing departments the world over have begun to lift themselves out of corporate anonymity and demonstrate the value they can contribute to their companies. Many shipping companies have already taken advantage of e-commerce services and have freed up resources for more value-added activities. New blood is coming from outside the shipping industry, bringing fresh ideas and best practices from other industries where protecting profit margins is a pressing issue for purchasing departments. Responsibility for making this change happen lies within purchasing departments themselves. They need to demonstrate the potential value of their contribution. But it also lies with senior management, who must give the purchasing function the support it needs to add more value. Many shipping companies around the world are already automating or eliminating manual steps, reducing costs, improving data quality and increasing visibility. In the same way, more profitable and competitive purchasing departments can better serve the company, and its clients. DS Copies of the final report, 'Managing Profitability in Shipping: The role of the new purchasing department', are available as a PDF from the ShipServ website, at www.shipserv.com COMMBOX Connecting ship and office networks UÊ}ÊvÀÊ>ÊV«iÌiÊ`>Ì>ÊVÕV>ÌÊÃÞÃÌi¶ UÊ7Õ`ÊÞÕÊiÊÌÊÀi`ÕViÊÞÕÀÊÃ>ÌVÊVÃÌö UÊÀiÊÞÕÊVViÀi`ÊÌ >ÌÊi>ÃÊ>`ÊwiÃÊÜÊëi`Ê Ê ÞÕÀÊLÕ`}iÌÊÊÊÌi¶ UÊÌiÀiÃÌi`ÊÊ } ÞÊ«Ìâi`ÊÜiLÊ>VViÃö UÊiÃÊÌ iÊVÀiÜÊÀiµÕiÃÌÊi>ÊEÊÜiLÊ>VViÃÃ]ÊLÕÌÊÞÕÊ Ê >ÀiÊÜÀÀÞ}Ê>LÕÌÊVÃÌÊ>`ÊVÌÀ¶ Virtek Communication AS - Your dedicated supplier of optimized ship to shore communication Please come see us at SMM 2008 in hall B6 stand 321. www.virtek.no Virtek Communication AS UÊ6iÀvÌÃL>ÃÃi}iÌÊ£ÊUÊ Î£nnÊÀÌiÊUÊ ÀÜ>ÞÊÊUÊ/ii« iʳ{ÇÊÎÎäÊÎäÊxÎäÊÊUÊ>Ýʳ{ÇÊÎÎäÊÎäÊxΣÊUÊÃ>iÃJÛÀÌi° Digital Ship September 2008 page 34 d n a e m Co t a s u e se 6 B l l a H SMM - 443 stand Reaching further Bespoke maritime telecom solutions s '3-ROAMINGSERVICE s #USTOMISEDPREPAIDMOBILESERVICEWITH mEXIBLEPRICINGFORPASSENGERSANDCREW s 2ELIABLEANDUNOBTRUSIVETECHNOLOGY s2APIDHASSLEFREEINSTALLATION s $EDICATEDGLOBALSUPPORTTEAM 4OSPEAKTOTHE"USINESS$EVELOPMENT TEAMPLEASECALL OREMAILINFO NAVITASTELECOMCOM www.navitastelecom.com ELECTRONICS & NAVIGATION Maximising safety in bridge design Modern bridge technology offers a variety of high-tech aids to the mariner, to provide as much information as possible on situational circumstances and allow for speedy and safe navigational decisions. However, as these technologies mesh together on the vessel bridge, the design of the overall integrated system becomes ever more important - as too much information becomes a hindrance rather than a help omparisons can express a complex situation in simple and vivid terms. When Captain Michael Oberländer, safety expert for nautical systems at Germanischer Lloyd, is asked to describe the statutory jumble regulating the design and equipment of ship bridges, he avails himself of a religious idiom. "In the beginning, there were only ten short commandments," he smiles, "but today we have legal statutes running into thousands of pages." In the design and arrangement of ship bridges, it is the sad truth that tradition, custom, and international and national rulings all collide together with economic interests. And through this chaos of expectations and somewhat paradoxical provisions, the designer of ship bridges has to carefully pick his way forward. At least there is consensus that poor bridge design constitutes a potential risk factor. Once an error is made here, it cannot be corrected later, or at least only partially - as Capt Oberländer points out time and time again. In view of the fact that a ship has an expected lifetime of 20 to 30 years, this shortcoming manifests itself as a longterm risk. But why is it so difficult to develop the best of all possible bridge designs, one that will meet all the safety requirements and provide a workplace in keeping with modern ergonomic principles? C Divergent Regulations Answers to this question are not lacking; a large chorus of experts is there to provide many different voices. What is missing here to provide the needed harmony is the conductor. The problem is that the stipulations of SOLAS, IMO, ISO, Panama Canal Administration and national provisions sometime deviate from each other, pursue different standards, and are not applicable to all ships, which in turn leads to exemptions. A ship bridge is a complex workplace, as evidenced by a circular of the Maritime Safety Committee (MSC). According to this document, there are 'workstations' for various tasks on the bridge: Navigating and manoeuvring the ship Monitoring the course, speed, machinery, cargo, etc. Manual steering Docking manoeuvres on the bridge wing Voyage planning and documentation (chart table) Safety with monitoring and information instruments Up until 1998, there were no generally binding international regulations for the design of bridges. Depending on the size of the ships and their range of trade, requirements were only set for certain devices, such as the compass and radar units. Ergonomics, i.e. the study of the performance capabilities and optimum working conditions for people, was not only an unknown word for most designers, shipbuilders and owners, but was often viewed as an attack on traditional customs. steering, have sharpened the general awareness that the design of ship bridges and their technical equipment should not be left solely to the designers, yards and shipowners. The Battle of the Blind Spot Since 1998, the SOLAS regulations have set requirements for the vertical and horizontal field of view. As the main workstation, the conning position must offer a clear view of 225 degrees, and this must not be obstructed by curtains, chart table And yet there are inconsistencies that can give rise to conflict between classification societies and yards. For example, SOLAS only lays down that the manual steering position may not be located directly behind a window frame - but it could be placed right behind a gigantic crane. "If SOLAS had only considered all the important issues, it would have rendered many other regulations superfluous," says Capt Oberländer. The ergonomic arrangement of workstations on the bridge is the subject of rulings currently being drafted by the International Association of Classification Societies (IACS). As many as 80 per cent of all collisions and groundings are ascribed to failure of the 'bridge' system. Of course, the training of the crew and their ability to respond correctly in crisis situations also plays an important role. Studies have shown, however, that too much information has led to uncertainty and thus to wrong decisions. Avoiding Confusion Once an error is made in the design of the bridge, it will be very difficult to correct later (Photo: Flensburger-Schiffbaugesellschaft) From the outside, bridges had a defiant appearance: floating castles with windows which sometimes even looked like medieval arrow slits. If the visibility was poor, the ships had to be controlled almost like a plane in instrument flight. The steering position, engine telegraph, chart table, and radio and radar units were arranged more or less haphazardly on the bridge. To prevent the watch officer from being blinded by glare, the chart table was screened off. This also made it difficult to keep a lookout at night. "You don't earn money with a bridge," says Sören Kuper, responsible naval architect at the yard Flensburger SchiffbauGesellschaft (FSG), "and so this part of the ship is sometimes neglected by the shipowners." Accidents like the Exxon Valdez casualty, the collision of the Norwegian Dream and the near-catastrophe of the Crown Princess, which suddenly heeled by 15 degrees as the result of a minor error in or radio station. Amongst other benefits, inclined windows help to prevent the reflection of instrument lights or the glow of monitor and radar screens in the panes. On a certain cargo ship, for instance, the nautical officers were repeatedly hit by a moment of shock during the night watch when a ship appeared to be approaching to port, without any echo being visible on the radar. After some investigation, it was found that a green pilot lamp on the instrument panel was reflecting in the perpendicular windows and causing this maritime fata morgana. Blind sectors due to shipboard cranes and deck cargo must generally not be allowed to make up more than five or ten degrees. On the whole, these blind angles may not add up to more than 20 degrees. The forward view should not be obscured by more than two ship lengths or 500 m, whichever is less, forward of the bow to 10 ° on either side. Digital Ship September 2008 page 36 A serious source of bewilderment: electronic instruments on the bridges are usually supplied by different manufacturers. The production quantities are too low to permit standardisation. So the instruments have incompatible user interfaces, the colour palettes on the monitors are not uniform, the operating elements are sometimes implemented as switches, sometimes as levers - and, to make matters worse, with different rotating or toggling directions. "No consistent logic can be discerned here, which can lead to faulty operation in times of stress," says FSG's Sören Kuper. In 2007, IACS tried to establish a worldwide bridge standard, the BDEAP: Bridge Design, Equipment, Arrangement and Procedures. Unfortunately, the project was halted by Asian yards, who feared that they would lose part of their competitive lead, owing to the stricter requirements for equipment and quality. "The proposals have now been watered down as recommendations," says Capt Oberländer, "and we now have to convince shipowners and yards that they are really worthwhile." DS This feature has been adapted from an article that first appeared in Germanischer Lloyd's 'Nonstop' magazine, edition 2, 2008. We’ve been busy. . . Visit us at Stand no. 210 in Hall B6 Very busy. Adding a new office in Panama and new locations in South Africa and Norway, Radio Holland has 60 branches worldwide! Which makes us the largest global maritime electronics company in the world. With our worldwide network, we can supply all required maritime electronics, airtime services and spare parts. We provide service, maintenance and support at any location, 24/7. With our Managed Services Agreements and a global service database in place, we can offer shipowners valuable support and management information about equipment status on board vessels. Our conviction is to help our customers realize efficient operations of their fleet and maritime business. Providing shipowners, managers, shipyards and other maritime organizations with the best solutions for their electronic requirements. All over the world. For the more information: [email protected] | [email protected] Member of Imtech N.V. p36-64.qxd 05/09/2008 10:49 Page 3 Advertisement feature Port-IT signs agreement with Palantir for distribution of the Port-IT Anti-Virus solution Dordrecht, August 15, 2008-08-17 3RUW,7DQLQQRYDWLYH0DULWLPH,&7VROXWLRQV VHUYLFH SURYLGHU LQ WKH 1HWKHUODQGV DQG 3DODQWLU $6 D 1RUZHJLDQ EDVHG VROXWLRQV SURYLGHU WRGD\ DQQRXQFHG D QHZ GLVWUL EXWLRQ DJUHHPHQW IRU WKH 3RUW,7 $QWL9LUXV 6ROXWLRQ7KHPDULQL]HGVROXWLRQRI3RUW,7ZDV VHOHFWHG E\ 3DODQWLU $6 WR FRPSOHPHQW WKH VROXWLRQV VXLWH RI .HHS8S#6HD HQDEOLQJ DFFHVVIRUWKLVVROXWLRQWRDOO.HHS8S#6HD FOLHQWV About Palantir AS 3RUW,7VXSSRUWVROXWLRQV VXSSO\LQJEDFNRIÀFHVXSSRUW 3RUW,70DQDJHPHQW GHOHJDWHG,&7PDQDJHPHQW DQGWXUQNH\SURMHFWVXSSRUW 3DODQWLU$6LVD1RUZHJLDQUHJLVWHUHG,62,7&RPPXQLFDWLRQFRPSDQ\SURYLGLQJWKH 0DULWLPHDQGRQVKRUHVHFWRUZLWKVWDWHRIWKHDUW,7&VROXWLRQVDQGVHUYLFHV+HDGTXDUWHUV DUHORFDWHGDW6WRUGDQG\RXZLOOÀQGEUDQFKRIÀFHVLQ2VORDQG%HUJHQ )RU WKH JOREDO 0DULWLPH VHFWRU 3DODQWLU SURYLGHV LWV ZRUOG FODVV .HHS8S#6HD VROXWLRQ 7KHVROXWLRQHQDEOHVVKLSRZQHUVWRVWDQGDUGL]HVLPSOLI\DQGDXWRPDWHYHVVHO,7PDQDJHPHQW GUDPDWLFDOO\ LPSURYLQJ VWDELOLW\ RI RSHUDWLRQ DQG UHGXFLQJ VXSSRUW FRVW V WR D PLQLPXP 7KH3DODQWLUHQJLQHHUVKDYHPDQ\\HDUVRIH[SHULHQFHZRUNLQJWRJHWKHUZLWKVKLSRZQHUVERWK RQERDUGDQGRQVKRUH For more information please visit our Website www.port-it.com Contact information: Mr. Youri Hart (T) +31 (0) 651 06 89 81 (E) [email protected] 7KH 3RUW,7 $QWL9LUXV 6ROXWLRQ LV EDVHG RQ (6(7·V 12' %XVLQHVV(QWHUSULVH $QWL9LUXV VRIWZDUH SURGXFW DQG LV FRPSOH PHQWHG ZLWK D 0DULWLPH XSGDWH PHFKDQLVP DQG XSGDWH VHUYLFH SURYLGHG E\ 3RUW,7 &RPSHWLWRU Of all virus damages 80% is done by VROXWLRQV RIIHUULQJ $QWL9LUXV VRIWZDUH IRU 0DULWLPH LQGXVWU\ the current top 20 new virusthreats. 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(Sophos Rootkits, Phishing Anti-Rootkit, SURYLGLQJ VHUYLFHV LQ FRPSOH PhisAlert Service) Platform Support Win 95/98/ME NOD32 Antivirus 2.7 PHQWDU\ZD\V´)RUDORQJWLPH U Platform Supp. NT/2000/XP/2003 and Vista U U ZH KDYH EHHQ ORRNLQJ IRU DQ Support for 64-Bit OS available U U $QWL9LUXV SURGXFW WR LQFOXGH DV Updates * DQ RSWLRQ WR RXU .HHS8S#6HD Antivirus signature updates U U VROXWLRQ DQG LQ WKH 3RUW,7 Engine updates Incl. in signature updates Separate CD NEEDED VROXWLRQZHIRXQGZKDWZHZHUH Awards and Certifications ORRNLQJ IRU 2XU HQJLQHHULQJ WHDP VB100 Tests passed/Succes ratio 50/96.15% 39/73.58% Source: Virus Bulletin; May 1998/June 2008 GLGDWKRURXJKWHVWLQJRIWKHSURGXFW ICSA Source: icsalabs.org U U DQGLWWXUQHGRXWWRWUXO\PDWFKRXU Checkmark Source: westcoastlabs.org No “Installed Spyware” U Checkmark certificate UHTXLUHPHQWVµVDLG.DDUH/XQGH Advanced+ Awards (Advanced+/Advanced, 12/1/0 0/2/4 6DOHV DQG 0DUNHWLQJ 'LUHFWRU Standard); Source: AV-Comparatives.org 3DODQWLU$6 Detection Capabilities U U U U U U Heuristic detection (1 month old signatures) Source: AV-Test.org, April 2007 78.5% 23% Heuristic detection (2 month old signatures) Source: AV-Test.org, April 2007 73% 19.5% In the Wild viruses missed (On access)* Source: Virus Bulletin; May 1998 - June 2008 0 22 In the Wild viruses missed (On demand)* Source: Virus Bulletin; May 1998 - June 2008 0 36 Signature-Based, Generic Signatures About Port-IT 3RUW,7 LV EDVHG LQ 7KH 1HWKHU ODQGV SURYLGLQJ LWV VROXWLRQV WR FOLHQWV ZRUOGZLGH ZKLOH SHUIRU PLQJGLUHFWRQERDUGVHUYLFHLQWKH %HQHOX[DUHD 3RUW,7·V SRUWIROLR FRQVLVWV RI 3RUW,7 $QWL9LUXV VROXWLRQ XQEHDWHQ DQG EHVW WHVWHG SUR DFWLYHYLUXVSURWHFWLRQ 3RUW,7 2QERDUG DVVLVWDQFH SURYLGLQJ IRU DQG SURYLVLRQLQJ VROXWLRQVRQKDUGZDUHVRIZDUH FRPPXQLFDWLRQV DQG LQIUDVWUXF WXUH LQFOXGLQJ $PRV&RQQHFW 6N\ÀOH (QWHUSULVHPDLOV\VWHPV DQG(53V\VWHPV 3RUW,7 2QOLQH SURYLGLQJ VHOI PDQDJHPHQWVROXWLRQV Passive Heuristics Advanced Heuristics Specific protection-email, MS Office docs, Internet email U Performance Scanning Throughput Source: AV-Comparatives.org, May 2008 13.3 MB/s 7.8 MB/s Scanning Throughput of executable Files Source: Virus Bulletin; February 2007 43.17 MB/s 6.34 MB/s Average Scanning Throughput on Windows server 2003 Source: Virus Bulletin; February 2008 20.5 MB/s 14.27 MB/s (* The average update size of the Port-IT Antivirus solution is 200KB a week including engine updates. During this test the update size of the Sophos anti-virus software was not known.) W W W . P O R T- I T. N L Tel: +31 (0)6 51 06 89 81 Fax: +31 (0)78 618 19 16 E-mail: [email protected] Contact information: Kaare Lunde / Otto Pedersen Phone: +47 4000 1819 Email: [email protected] Internet: http://www.palantir.no PORT-IT MARITIME IT SOLUTIONS WE PROTECT YOUR DIGITAL SHIP Digital Ship FLIR partners with Spain’s Redcai www.flir.com Thermal imaging company FLIR Systems has agreed a partnership deal with marine electronics firm Redcai S.A., with the aim of improving the companies' service offering to the maritime market. Redcai designs, manufactures and installs navigation and communication equipment, mainly in the Spanish market, and will now offer FLIR's thermal imaging cameras to the maritime market. New AIS from Saab www.saabgroup.com The companies say that they aim to target search and rescue services as well as cargo boats, tugs and merchant vessels as potential customers. "Thermal imaging aids navigation, security and on board-safety," said Redcai's Clara Martínez-Legazpi Aguiló. "There's rarely much space on the bridge of a working vessel but this is not a problem for a FLIR Systems' infrared camera, as it connects to any existing multifunction display." Redcai will now offer FLIR thermal imaging technology to the Spanish maritime market Improved simulation technology from Kongsberg www.km.kongsberg.com Kongsberg Maritime has integrated a new Image Calibration Tool with its SeaView R5 visual system, which is intended to enhance the animation of images on its Polaris navigation simulators through the use of improved software techniques and algorithms. The company says that this results in a more realistic scenario for the simulator users, to make training more effective. The tool is capable of calibrating the picture Saab TransponderTech AB has announced the introduction of a new Class-B AIS (automatic identification system) transponder for smaller commercial vessels and pleasure boats. The Saab R4B is being introduced to the maritime market to meet the new IEC 62287 performance standard for Class-B AIS. "All ocean-going ships over 300 gross Transas is to supply 16 sets of AIS class tons are required under the international B units and an AIS monitoring system for Safety of Life at Sea (SOLAS) to carry an DFDS Canal Tours, owned by J. Lauritzen approved Class-A AIS transponder as an and Clipper Group. AIS Monitor systems aid to collision avoidance and to facilitate and AIS-Monitor Data Recoding SW vessel traffic monitoring by shore-based Modules are included under the agreecontrol centres," said Gunnar Mangs, vice ment. president of sales and marketing, Saab Danelec Marine reports that sales TransponderTech. of its VDR and S-VDR systems have "With the advent of the Class-B exceeded 2000 during the second quarter AIS standard, recently adopted by the International Maritime Organization, smaller vessels not subject to the SOLAS carriage requirements can also take advantage of the benefits provided by AIS technology." The R4B transponder transmits GPS position coordinates, course and speed over ground, vessel name, call sign, type and size through a VHF data channel to all AIS-equipped vessels in the area. The R4B also receives data from all ClassA or -B transponders in the vicinity for display on an electronic chart system or plotter. In addition, vessels fitted with the R4B can be monitored by base stations ashore, for fleet tracking and managing commercial fleets in coastal waters, harbours and inland waterways. The AIS transponder will also facilitate search-and-rescue operations. The unit has a standard NMEA interface for output to electronic chart systems and plotters, as well as an jeppesen.com external alarm key. displayed by all COTS (Commercial of the Shelf) projectors, for installation flexibility on curved screens. The tool includes features such as digital keystone and edge algorithms, pixel positioning and repositioning, and colour correction. A geometry correction tool also includes network access to all Image Generator (IG) computers in the system, and full overview interface to all channels in a multi-channel bridge simulator, as well as file storage and back-up. "With the latest version of SeaView R5 including this Image Calibration Tool, blending, edge matching and so called warping of the image, gives us almost unlimited possibilities," said says Terje Heierstad, product and technology manager, simulation, Kongsberg Maritime. "Now Kongsberg Maritime customers requiring theatre style visuals can utilise the latest in image calibration with a majority of the low, medium and high end COTS projectors available without impacting image quality." of 2008. The products are sold and marketed partly through an OEM partnership with Northrop Grumman Sperry Marine and partly through a world-wide network of sales and service distributors. VisSim AS of Norway has introduced its new Oil Spill Detection and Tracking software at the VTS 2008 Symposium in Bergen. This new product can either be supplied as an integrated package with a new VisSim VTS system or supplied separately to run alongside an existing VTS. The software uses standard X band radar to track spills and provide alerts to operators. www.transas.com www.danelec-marine.com www.vissim.no If you can’t rely on the weather... t in Weather Services from Jeppesen Marine You trust your crew, depend on your gear and as an experienced mariner you have confidence in yourself. But from experience you know that you can’t rely on the weather. The sea can be your best friend, but bad weather can turn it out to be your worst enemy. Digital Ship September 2008 page 39 e vessel sel aand the crew it is important that the navigator plans n too account the best weather forecast data available. herrNav may be the best solution for you, as it is for an g nuumber of seafarers around the globe. inttegrated solution that proposes a safe route sed on detailed charts and weather forecast data p ddedicated forecast by setting your own alarms ghlyy compressed data files for quick downloading wayys up-to-date with charts and latest weather sy ddownloading and browsing of weather data Forr more m information contact: ppe Jeppesen Norway AS, Tel:+ 47 51 46 47 00 E-mail: mai [email protected] - www.c-map.no p36-64.qxd 05/09/2008 10:45 Page 5 ELECTRONICS & NAVIGATION NEWS Inmarsat to conduct Galileo testing New distributors for McMurdo www.inmarsat.com Inmarsat has been awarded a contract by DLR, the German aerospace centre, to provide Payload In-Orbit Test (IOT) services for the four satellites forming the Galileo In-Orbit Validation (IOV) phase. DLR manages the Galileo IOV Operations Segment activities for the European Space Agency (ESA). Over the next two years, Inmarsat will manage the deployment and operations of a Payload IOT facility at the ESA ground station in Redu, Belgium, centred on an IOT measurement system and complemented by three high-performance antennas. The results obtained during in-orbit tests will create a benchmark throughout the satellites' operational life, and will be used as a reference across the entire Galileo constellation. "We are very proud to be selected by DLR and ESA for this vital component of the Galileo programme," said Ruy Pinto, Inmarsat's director of satellite operations and navigation. "Inmarsat has a long-standing involvement with navigation services and Galileo, and we are highly motivated to contribute to the overall success of the Galileo InOrbit Validation phase". The Galileo IOT system will be managed by teams of engineers and operations personnel from Inmarsat, and supported by a range of subcontractors that includes Vertex, SED Systems and Siemens Austria. www.mcmurdo.co.uk Maritime safety equipment company McMurdo has confirmed the appointment of two Greek distributors to cover the marine market in the region, and another new distributor in Finland. Marel Electronics S.A. will act as product distributor in Greece for deep sea vessels in the commercial fleet, while Hellas Marine Electronics will take care of yachting, light commercial and fishing trade. Both distributors have established experience with McMurdo products, such as EPIRBs, PLBs, SARTs, NAVTEX and emergency VHF radios. Together the two new partners will support existing dealer networks throughout Greece, as well as offering sales and service. McMurdo's new distributor in Finland will be Furuno Finland Oy. Furuno Finland Oy will offer McMurdo's products along the same supply lines as its own Furuno navigation and communication equipment. Sperry Marine to supply Chinese newbuilds www.sperrymarine.northropgrumman.com Sperry Marine reports that it has won new orders to supply electronic navigation equipment for 10 ships to be built in China for Carisbrooke Shipping. Terms of the deal have not been disclosed. The systems will be installed on the 7,600 deadweight ton (dwt) general cargo vessels at Jiangsu Yangzjiang Shipbuilding in South China, and will include autopilot, gyro and magnetic compasses, radars, speed and depth sensors and other components. Based on the Isle of Wight, UK, Carisbrooke Shipping operates a fleet of approximately 40 dry cargo vessels ranging from 3,000 to 20,000 dwt with an average age of under three years. McMurdo's range of products will now be offered through new distributors in Greece and Finland Spanish Navy contract for Sperry www.sperrymarine.northropgrumman.com Sperry Marine has won a contract to supply high-accuracy inertial navigation systems (INS) for four new Buques de Acción Marítima (Maritime Action Ships) being built for the Spanish navy at the Navantia shipyard in Ferrol, northwest Spain. Installation, commissioning and trials for the $1.5 million contract will be overseen by Aeromarine, Sperry Marine's sales and service representative in Spain. Each of the ships will be fitted with one MK 39 Mod 3A ring laser gyro (RLG) INS and one MK 27 fibre-optic gyrocompass. The MK 39 Mod 3A will provide both high-accuracy geographic positioning information and precise attitude and heading data for the ship's navigation and weapon systems. The Maritime Action Ships will be 94meters long, displace approximately 2,500 tons, have a helicopter landing pad and be capable of attaining a maximum speed of 20 knots. The multi-mission ships will replace Spain's current light patrol vessels. AMVER celebrates 50 years www.amver.com The US Coast Guard's AMVER (Automated Mutual Assistance Vessel Rescue System) service has recently celebrated 50 years in operation. AMVER is a global reporting system used to collect information to assist in search and rescue missions, by identifying other ships in the area of a ship in distress. Any rescue coordination centre in the world responding to a search and rescue case can have access to AMVER information, which is not used for any purpose other than improving safety at sea. As a voluntary scheme, the US Coast Guard actively seeks to increase participation in this reporting system. Each year, more vessels participate in the system and more lives are saved. Digital Ship September 2008 page 40 Currently ships from more than 143 nations participate. The origins of the system date back to the sinking of the Titanic in 1912, when ships passing in the vicinity of the stricken passenger ship did not realise that the vessel had hit an iceberg and was in need of assistance. Discussions at the time on a global reporting system proved fruitless however, until the advent of computer technology later in the twentieth century. Finally, in 1958, the US Coast Guard and representatives of the merchant shipping industry came together for talks which created the first AMVER system, then an abbreviation for Atlantic Merchant Vessel Emergency Reporting. Now, 50 years later, some 12,000 ships participate in in the scheme, with over 100,000 vessel voyages plotted annually. Advertisement Feature Telemar Group: The Inmarsat services agreement with Telecom Italia is part of an ambitious development strategy Rome, August 8, 2008. Telemar, a leading System Integrator & Service Provider in the Maritime Industry, and Telecom Italia, one of worldwide major ICT players, have today announced a strategic agreement: Telemar will become Telecom Italia’s International Exclusive Distributor* for Inmarsat Services and solutions through Fucino, a state-of-the-art global coverage Land Earth Station. Various major customers have already been benefiting from the first class services & support delivered by these partners. “We are matching Telecom Italia’s superior technical capability and Telemar’s knowledge of the marketplace to develop innovative IP converging applications - such as new E-mail software plus private, personal Crew Communication - that improve cost-effectiveness, flexibility and customization of communications onboard ships. Telemar will also continue to offer services from its longstanding business partners. Telecom Italia presents an opportunity to access new clients and new markets: “...the most cost-effective airtime rates match advanced applications” said Bruno Musella, CEO of Telemar Group. The Telemar Group is to open a business in Germany before the end of this year. The New Company will be based in Hamburg, and will fit German customers’ needs by matching their ongoing commercial and operating criteria and: the latest solutions and technologies, including tailor made flatrate broadband; the best in class service management and maintenance in the Industry. “We believe in the strength of one firm” Bruno Musella said “acting group-wide to deliver globally its All costs-All Equipment-All world Maintenance packed with: the latest customized broadband solutions; bridge electronics; the most cost-effective advanced airtime. Major Ship owners worldwide are experiencing total cost of ownership control, risk prevention, the elimination of hidden costs, business simplification and performance enhancement.” About Telemar Group Telemar, established by major Italian shipowners in 1947, has continued to set the standard for its industry sector, across the world. Managing SatComs, IT and Navigation Services. The Group is continuing to gain worldwide market share, leveraging on technological and services innovation. The Group embraces Companies in USA, Finland, Sweden, Italy, UK, Russia, China, Hong Kong, Santo Domingo. Telemar operates in three business areas: Maintenance for Total Bridge Electronic Equipment on board: 2,000+ vessels under contract. A unique integrated model operating through an actual global network: of more than 220 associated service companies world-wide, and over 140 engineers dedicated to managing maintenance activities. IT and Navigation Equipment sales. Telemar is major distributor of the main manufacturers and provides NavCom projects to newbuildings in most countries. Provider of tailor made maritime and land mobile communication (Inmarsat, Iridium, Thuraya, broadband VSAT services). Officially appointed Accounting Authority (AA) in most countries as well as Point of Service Activation (PSA). About Telecom Italia Telecom Italia is a major enterprise drawing upon tried-and-tested competencies and new competitive assets to transform and reinvent itself. As well as leading in its home market, Telecom Italia has built up a targeted international presence on markets with significant growth prospects (Latin America) and on technology vanguard markets (satellite / broadband). Its Land Earth Station in Fucino is fitted with state of the art equipment, offering a full range of high quality LES based services in all four Inmarsat Ocean Regions. The company leverages its technological expertise to create and win business opportunities in new geographical contexts. Technological innovation, competency and reliability underpin the company’s leadership across its increasingly convergent operations. Telemar creates an important connection Telemar and Telecom Italia have created a global patnership to deliver an outstanding international service at the most cost effective airtime rates Premier Service Provider and System Integrator teams up with one of of the most important ICT players Telemar delivers competitive services and integrated packages, including: Telemar is Telecom Italia’s International exclusive distributor One stop shop for the service and repair of bridge electronics Major breakthrough in Inmarsat’s traditional satellite services Unique Crew Communications Services, Email, Mobile Phone First class global services via Fucino, an advanced, state-of-the-art satellite port A wider range of marine communications and navigational equipment packages The latest, flexibly customised, flat and semi-flat broadband solutions Make an important connection at SMM 2008 on stand 140 Hall B6 The company has strength in depth in fixedline/mobile telecommunications, as well as a renewed player in Inmarsat satellite business. * The Agreement is global but the exclusivity does not include: Italy, Portugal, Algeria, Mexico, South Korea, Singapore, Brazil. Compagnia Generale Telemar Spa Viale Tiziano, 19, 00196 Roma, Italy Tel. +39 06 3221800 Fax. + 39 06 3240148 [email protected] www.telemargroup.com Limits your risk, reduces your costs ELECTRONICS & NAVIGATION NEWS Simulation centre to open in Canada www.marinetraining.ca www.transas.com Following an extensive $7.8-million renovation to upgrade and modernise the facilities and training equipment at the Great Lakes International Marine Training Centre (GLIMTC) in Owen Sound, Canada, it has been announced that its Great Lakes International Marine Simulation and Research Centre will officially open on November 21st. The project has been supported financially by the Ontario ministries of Training, Colleges and Universities, and of Transportation, as well as Transport Canada Marine Safety and the City of Owen Sound. The development has also enjoyed the backing of Owen Sound's Georgian College, where the centre will be located. The upgrades implemented by the project will allow the College and the marine industry at large to keep up with the demand for skilled professionals, said Archie Dickson, director of GLIMTC. "With global marine traffic set to triple in the next 20 years and a worldwide shortage of ships' officers and seafarers, Georgian's upgraded facilities will meet the This Class A full mission bridge simulator by Transas is the centrepiece of the new Canadian facility Transas dual ECDIS order www.transas.com Transas is to install and commission a Navi-Sailor 4000 dual ECDIS (electronic chart display information system) on board The Sand Falcon, operated by CEMEX UK. The Sand Falcon mainly operates in Northern Europe and carries out dredging in and around many of the major ports in this region. Other vessels in the CEMEX fleet are also to have Navi-Sailor ECDIS systems installed over the next few months. CEMEX has agreed this contract as part of an overall move to modernise the navigation equipment onboard its ships and move towards paperless navigation. A training package for crew members, including simulator and classroom sessions, will be made available by Transas at its facilities in Portsmouth, UK. Lockheed Martin VTMIS for Turkey www.lockheedmartin.com The Turkish government has deployed the final phase of a new Lockheed Martin Vessel Traffic Management Information System (VTMIS) for the Turkish Straits. This final phase of the system's deployment included the addition of three new remote sensor sites to provide coverage of the Marmara Sea and entrance to the Canakkale Straits. Turkey initially rolled out the first phase of the system in 2003, when it deployed Lockheed Martin's Vessel Traffic Services (VTS) system for the Istanbul and Canakkale Straits. The entire system now provides Turkey with complete coverage from the Black Sea entrance through the Istanbul Strait to the Marmara Sea and through the Canakkale Strait. "The Turkish Straits carries substantial safety risks for navigation, property, life and environment because of heavy national and international marine traffic," said the Turkish Directorate General of Coastal Safety, in a statement. "Approximately 155 vessels pass through the Istanbul Strait daily and 135 vessels through the Canakkale Strait. The Turkish Straits VTS is the first in Turkey and is managed by the Coastal Safety Administration." "The system offers many features. The past five years of operation has shown that the VTS was successful in reducing the risk of marine accidents and providing more efficient vessel traffic management." The Lockheed Martin system features a network of remote sensor sites consisting of radar, cameras, radio direction finders (RDF) and Automatic Identification Systems (AIS), as well as Doppler current and salinity sensors, surface water measurement and automatic weather stations. The remote sensor sites send real-time information via an integrated Wide Area Network to the Vessel Traffic Control centres in Istanbul and Canakkale. training needs of the marine industry in Canada and internationally," he explained. "As Ontario's only Transport Canadaapproved marine training facility, the Great Lakes International Marine Training Centre will attract domestic and international training opportunities in addition to reaping positive economic benefits for Ontario." The centrepiece of the 20,000-sq.-ft. facility is a Class A full-mission bridge simulator that is said to be one of the most advanced in North America. The simulator features a full 360-degree field of view with the latest graphic generation and projection technologies. The centre will also be equipped with four navigational training bridges designed to simulate real system interfaces, including modern ARPA/Radar, ECDIS, AIS, GMDSS communications and other integrated navigation systems. Simulations will feature a comprehensive library of vessel models (including several specific to those on the Great Lakes) using real databases covering large areas of Canadian waters, global shipping ports and central routes. Technology for the Great Lakes International Marine Simulation and Research Centre is supplied by Transas USA and its Canadian partner Alliance Nav. Radio Holland in financing deal www.radiohollandgroup.com Radio Holland Group reports that is has selected Key Equipment Finance, a bankheld equipment leasing company in the United States and an affiliate of New York stock exchange listed company KeyCorp, as a leasing partner. This deal will enable Radio Holland Group to offer financing solutions to customers in the United States, Europe and Asia Pacific interested in its electronics equipment, installation and service. "By offering our customers the full spectrum of equipment and financing options, we know we are continuing to provide them with the complete solution they've come to expect," said Rob Verkuil, manager of RH Connect at Radio Holland Group. "Key Equipment Finance is known for being a global leader in the equipment finance business, and we look forward to working with Key to take our customer support to the next level." "Radio Holland Group is constantly focused on electronic and functional innovation, so I anticipate this new financing program will help it generate even greater satisfaction with its many and varied customers," added Adam D. Warner, president and COO of Key Equipment Finance. AIS contract for Pharos Marine www.automaticpower.com Pharos Marine has been selected to supply its ATONIS AIS (automatic identification system) transponders to the General Lighthouse Authorities of the UK and Ireland (Trinity House), with the Northern Lighthouse Board and Commissioners of Irish Lights. During the four-year contract period, Pharos Marine will provide the aids to navigation (AtoN) for installation on buoys and lighthouses. The ATONIS will integrate into the existing AIS network to provide mariners with an accurate AtoN position and realtime status. The lighthouse authorities will Digital Ship Ship September 2008 page 42 also be able to check on the status and position of all the AIS-fitted AtoNs and obtain meteorological data where sensors are fitted. Additionally, as part of the IALA Wreck Marking recommendations, Pharos Marine's ATONIS will be fitted to the special 'Blue and Yellow' buoys deployed in emergency situations. The ATONIS will be configured to transmit up to four virtual AIS AtoN Cardinal Marks used around a wreck or new danger. This GLA contract follows an ongoing, multi-year contract agreed by Pharos Marine to supply ATONIS for the UK's Northern Lighthouse Board. Digital Ship Marshall Islands issues first LRIT certificates www.lrit.com The Marshall Islands flagged vessels M/T Port Louis, M/T Altius and M/V Port Melbourne, managed by International Tanker Management (ITM), have become the first vessels in the world to be officially issued with Long Range Identification and Tracking (LRIT) Conformance Test Report Certification. The certification was granted following the successful shipborne equipment conformance testing of the vessels' Inmarsat-C equipment. The tests were conducted by Pole Star Applications, under an agreement between the company and the Republic of the Marshall Islands Maritime Administration. Pole Star first commenced operational trials of a MarVTS National Data Centre (NDC) solution for the administration during 2006, and was appointed as its NDC/Authorised Service Provider (ASP) for LRIT in 2007. Through the IMO LRIT Working Group meetings in 2008, the Marshall Islands Maritime Administration initiated the drafting of the LRIT Conformance Test specifications resulting in MSC.1/Circ.1257, which provides 'Guidance on the Survey and Certification of Compliance of Ships with the Requirement to Transmit LRIT Information'. Capt. Thomas F. Heinan, Marshall Islands Deputy Commissioner of Maritime Affairs, stated: "We are extremely pleased to be the first flag administration to commence the issuance of LRIT Conformance Test Report Certification. As a reflection of the quality of our owners and operators, we are already tracking the Marshall Islands flagged vessels that must be compliant with LRIT." "With Pole Star, our recognised ASP, we are now well positioned to respond to the demands of our shipowners, operators and managers and to support their drive for LRIT compliance." Lars Modin, managing director of ITM, added: "We are extremely pleased to be the first operator to be tested and certified under this new legislation. We are now well placed to respond to the demands of our clients and their requirements for LRIT compliance." "Being able to test our equipment early meant we were able to resolve any issues with terminals early. With 100,000 terminals to be tested between now and December, we knew we couldn't afford to wait." IMO LRIT regulations, which came into force on January 1st this year, require Digital Ship Ship September 2008 page 43 designated vessels to carry a terminal capable of transmitting an Automatic Position Report (APR). The closing date for the first category of vessels is the first radio survey of that ship carried out after 31 December 2008. Set sail to JRC stand 301, hall B6 and discover a new wave of navigation and communication products visit www.jrceurope.com to find out more JMA-5300Mk2 Black box radar JMA-7100 ARPA radar JMA-9100 ARPA radar High speed & ≤10.000 GT High speed & ≤10.000 GT High speed & ≥10.000 GT JRC’s new and innovative JMA-5300Mk2 radar series: navigation suddenly has a new standard JRC’s new and powerful radar greatly increases performance, but keeps operation simple JRC’s all-new high performance radar brings a new level of functionality to the bridge Digital Ship VDR - the next generation The European Maritime Data Management (EMDM) project is an EU initiative that aims to examine, among other things, the capabilities that will be required of the next generation of voyage data recorders (VDR). S Austin, J-M Forestier, C Winkley, and Prof P A Wilson of the University of Southampton outline the current proposals for enhanced VDR he European Maritime Data Management (EMDM) project faces the challenge of safe and secure European transport development with the study and development of new applications, functionalities and proposals for Voyage Data Recorders (VDRs) and Electronic Logbooks (ELBs). EMDM is a consortium of 8 partners including three European VDR and ELB manufacturers (Consilium, Kelvin Hughes, Kongsberg) three SMEs (Avenca, Euroquality, Sodena), the European Commission Joint Research Centre (JRC) and the University of Southampton (UoS). EMDM is currently evaluating how best to improve on VDR equipment for the next generation of the technology. The ship VDR is similar in concept to the well-known aircraft 'black box' flight recorder. The VDR records navigational information, internal status information and bridge audio of a vessel in a form designed to survive a catastrophic incident. The record may be used for forensic analysis of incidents whether catastrophic or not. IMO/IEC presently defines two official flavours of data recorder, VDR and S-VDR. The S-VDR was defined to overcome signal incompatibility problems on existing vessels and the last installations will take place in 2010. All VDR installation thereafter will be on new-builds, so in the EMDM project only VDR has been considered. The present VDR records a variety of different information. Primary navigational instruments record time, position, heading, COG, SOG, STW, wind direction and speed. Vessel status, such as engine and rudder telegraph, watertight doors, hull openings and alarms are also recorded. External conditions are recorded by the communications and radar, while bridge audio can record crew perception and actions. The VDR stores this information in a way that is time stamped, tamperproof and expected to be recoverable even after a fire, explosion or sinking. T Usefulness The primary reason for the imposition of the regulatory requirement has been seen as the desire to gain knowledge of the events surrounding an incident. Forensic analysis of the record enables safety lessons to be learned about an incident and the maritime community can take steps to avoid a repetition. Moreover, the UK Marine Accident Investigation Board (MAIB) has highlighted indirect safety benefits available from a regular examination of the record to check company instructions are followed. These include ensuring that ship's masters are complying with the requirement to proceed at safe speed by random sampling of ship's navigational records; exam- ining safety management systems to ensure procedures are adhered to and the audit processes are sufficiently robust to detect non-conformances; and having shipboard auditing, which should provide enough evidence to verify ship's staff are in compliance with instructions (Recommendations Report 2006, items 109, 208 and 177 respectively, MAIB). There have been significant changes in technology since the VDR standards were first drawn up Owners and crews have found benefits too. Examination of the record has shown means of improving the operational efficiency of the vessel as well as data for condition monitoring. It can be used for briefing and analysis of emergency situations. The ability to replay instrument readout adds to the information available to analyse intermittent faults. For these reasons the VDR installation on many vessels goes beyond the minimum specified by the IEC. In the early days, crew have regarded the idea of bridge audio monitoring with suspicion, as 'big brother'. Now, in difficult situations, some crew deliberately speak to the microphones in order to ensure there is a clear record of their observations and commands. However, as Allan Graveson of the maritime union Nautilus UK has made clear, these records may also contain sensitive personal information and the access to them must be restricted and controlled. Revisiting VDR The VDR has been around for 20 years, the first installation was by Broadgate in 1988 and was in response to a number of high profile maritime losses in the 1980's - from the Derbyshire bulk-carrier in 1980 to the Herald of Free Enterprise ro-ro ferry in 1987. The requirement for carriage appeared in 1997 in the form of IMO resolution A.861 (20), followed by the IEC61996 stan- dard that came into force in 2000, but since this standard was drawn-up, there have been significant changes in technology and important experience gained from the assessment of records. Most of the EMDM proposals are based upon the following sources of industry experience; discussions with individuals in investigation organisations, published documents and comments by members of the industry, and an industry survey by EMDM for which c3800 individuals in over 160 organisations were contacted. The report has been reviewed by an EMDM Expert Group comprising senior, European, maritime industry representatives from owner/operator, manufacturer, investigation, administration, trade union, legal and insurance and by the EMDM consortium members. The survey and other information about the project is available at www.euroqualityfiles.net/emdm. From the survey, the most important features of the VDR are: bridge audio which is also the one mentioned as having the most problems; radar; ship manoeuvring; and course. Moreover, the problems commonly encountered when using VDR records were: sensors not working - possibly because VDRs do not alarm in this condition; and data record overwritten - perhaps the crew did not act to preserve the record. There was clear agreement in favour of: recording more navigational data ECDIS and more radar; recording the ELB, when available; making the record longer; and defining an open standard for playback - this came into force on 1st June 2008 in a revision of IEC 61996 standard. No-one in the survey mentioned alarms. The implication is that the operation of the bridge and the vessel manoeuvres are the point of real interest for those other than investigators. When offered the option to delete from or add items to the record, comments included deleting internal alarms and fire doors, and adding ECDIS, AIS, more Radar, e-logbook data, ballast tank/load monitoring, vessel motion, longer recording, and the ability to select parts of a recording and check that signals are recorded correctly. It is unlikely that an investigator will agree that internal alarms and fire doors should be deleted, and hopefully nor will the person responsible for auditing conformance to safe operating procedures. Changes in technology The changes in technology are twofold advances in shipborne instrumentation, and advances in the technology that may be employed in the VDR. The major changes in shipborne instrumentation are AIS, ECDIS, Integrated Digital Ship Ship September 2008 page 45 Navigation Systems, and Integrated Bridge Systems, together with operator choice over display content, including overlay of data from different sources to produce task orientated displays and distribution over multiple high resolution displays. Most VDRs are based upon PCs, therefore the changes in VDR technology are in the increases in processing power and storage capacity at accessible prices. The crew perception of a situation can only be understood if both the presentation and selection of information from instruments is available. It may also be important to know what is available but not used. With respect to the results of the survey, to the advances in the technology and to the required quality of the information, the shortcomings of the minimum VDR as defined by the IEC standard are now reviewed along with the EMDM proposals to overcome them. Under the present standard the record can be overwritten after 12 hours. This applies to both the protective capsule and the float-free device. The issues with this short duration include the fact that incidents can have consequences lasting several days. A longer recording period removes the pressure from a master to make a copy of the record whilst perhaps still fully engaged in saving the vessel. An unscrupulous master might deliberately allow an unfavourable record to overwrite without too much suspicion. However, over a 30 day period this would be difficult to justify as anything other than a deliberate act. Some incidents are not immediately reported. The loss of the yacht Ouzo in 2006 remained unknown for nearly two days, and only then were vessels contacted for witness information from their VDRs. Some owners regularly review VDR data as part of their routine safety audits. Others do not, and as a result their crews may be unfamiliar with the copy process, by the time they have received some technical support the opportunity has passed. Where a vessel is lost, the longer the protected record, the more understanding investigators can have about the way the vessel was operated. The consensus among the experts is that the record should be longer. EMDM proposes 30 days internal storage and 24 hours in the capsule or float-free. Proposed improvements There are a number of areas where EMDM proposes improvements in VDR systems. Integrity monitoring - There have been cases where data for a particular instrument was not available because an installation fault has developed. This can go undetected for a considerable time ELECTRONICS & NAVIGATION because there is no requirement for integrity monitoring of source data except microphones. The VDR cannot differentiate between a radar which is switched off because it is not required and a loss of signal because of a fault. There are already sufficient audible alarms on the bridge and false alarms must be avoided, therefore EMDM proposes integrity monitoring of all inputs but with a visual warning indication only. Bridge audio - The bridge microphones supply a wealth of information on: quality, clarity and appropriateness of commands and communication; location, identity, mood and attitude of a speaker; use of sound signals in poor visibility; audible alarms; public address announcements. The main issue with this has been the variable quality of the microphone records and the consequent impact on post-incident analysis. This in part due to the inability to isolate a single microphone on playback as a result of recording more than one microphone on a single audio channel. Alarm, wind, vibration or fault noise on one microphone may mask sound on another. There are also concerns that the possible peak sound levels on the bridge exceed the VDR range, leading to distortion. Feedback suggests that the existing Installation Guidelines do not cover physical installation of microphone in significant detail and that consideration should be given in the bridge design of a newbuild to the acoustics, ambient noise levels and deckhead vibration. The EMDM proposal is for microphones to be fitted at conning stations, radar displays and other working positions, with only one microphone per recording channel and a higher maximum sound level limit. Configuration files - Manufacturers' proprietary instrumentation messages, allowed under IEC 61162, are also a problem for investigators, as are alarm mes- sages (ALA) that under IEC 61162-102 have a user-defined meaning. EMDM proposes that each VDR installation contains a file in standard format that on playback allows these messages to generate a meaningful message directly, for example, an alarm will generate a message saying 'Watertight Door Controller Maintenance Mode', not '901 Other'. The onus is on the installer not the VDR manufacturer. Radar display - Radar display screen resolution continues to grow, 1600 x 1200 is readily available, and Kelvin Hughes has recently offered 1720 x 1200. Is it necessary to store the full resolution of the Item Goal Summary of proposed changes Period of Record Reduce pressure on crew to store a copy of the record during an incident Increase from 12 hours to 24 hours in the protected capsule float free. Add 30 day internal storage Integrity Monitoring Ensure all data items are recorded Add a variety of signal monitoring functions. Visual Status indication on bridge - not alarm Date and time (UTC) Widen range of acceptable sources Add eLoran as possible source, internal clock to be used only as back-up Bridge Audio Overcome quality problems from some installations Improve average quality; by improved installation and location of microphone; by increased dynamic range allow each microphone to be isolated for playback Configuration File Simplify investigator’s task of understanding proprietary and user defined messages Add details on proprietary and user defined messages for automatic use by playback software. Add details of instruments connected Active control Position Identify transfer of control Add indication of active control position Screen Images Store more screen images economically Match image interval to rate of change of scene All images should be restricted to display a palette of no more than 256 colours per image to optimise storage. Store at intervals of 15 seconds except for STW over 40kts when the storage interval shall be 10 seconds Radar Screen Image Overcome occasional lack of useful radar image Record all radar screen images not just primary AIS Match data available to crew Ensure Own Vessel is transmitting correctly Record any screen displaying AIS data except minimum keyboard and display (MKD). The MKD image is not required. Record received Target Vessel, Aid to Navigation and Own Vessel data ECDIS To know chart details, ECDIS used correctly, understand passage planning, detect track errors, entry to exclusion zones Record source: edition, date, update history. Record waypoint locations. Record screen image. Record alarms and settings. IBS/INS Record Radar, ECDIS and AIS Record screen image of any display that includes Radar, ECDIS or AIS data, or all screens if no means available to distinguish Ballast Water Monitor compliance with Ballast Water convention Add: temperature and salinity of ballast water; quantity of water in each tank; pressure in each tank; operation of valves and pumps. Verify with Stress/Motion monitoring where fitted: ship’s list and trim; rolling period; longitudinal strength of ship’s hull; hull vibration Additional Alarms Know when remote Bridge Navigation Watch System alarms are triggered Add remote alarm signal Hull Motion Understand vessel behaviour in flooding conditions Add Attitude and Heading Reference System MARPOL Reduce cost number of record stores Add to VDR record as it is already tamperproof Emissions COx/NOx/SOx monitoring may become a future requirement Consider adding COx/NOx/SOx instrumentation monitor Central Alarm Management System Understand how crew perceive alarms Add screen image Integration with Electronic logbook Provide a secure tamperproof store for ELB data Cargo Record Provide a recoverable Cargo Record in case of vessel loss Digital Ship Ship September 2008 page 46 Digital Ship screens or is some resolution loss acceptable in the VDR? The latest displays on a post-processed short range image are only just adequate to show all the detail from magnetron-based radar. The latest solid-state radar equipment promises higher information content, so the crew perception of an image can only be appreciated at full resolution. Crew selection of their working radar may change depending on weather, potential hazards or known blind spots or faults. EMDM proposes all radar be recorded at full screen resolution. Active Steering Position - Whilst the record contains the engine and thruster controller positions and settings, it does not indicate the active control position, nor when it is changed. EMDM proposes the active position and change be recorded. Technical feasibility and cost The storage requirement proposed for VDR is estimated at approximately 600Gbyte for 30 days and 20Gbyte for 24hours. Whilst the numbers are large, such equipment is readily available to the domestic user as off-the shelf equipment in the form of one Terabyte hard disks and 10Gbyte solid state disks, albeit to a commercial standard. The processing power requirement, even with 6 large screens and 8 audio channels to compress, is estimated at less than 25 per cent of a typical 2005 desktop PC processing capability. Only installation in new-builds is considered and this would not be until at least 2010. The installed system constant cost is expected to be approximately 10 per cent more than today's DS standard VDR. Proposals for New Technology New technology is considered as ECDIS, AIS, Integrated Navigation Systems, and Integrated Bridge Systems. Traditional instrumentation systems offered sensor-based displays. The Integrated Bridge System (IBS) offers taskbased displays that can be arranged to suit the user. The sensor data can be selectively layered on the display, so that, for instance, a chart display may show radar and AIS targets as overlays. For the purposes of investigation, it is vital to have access to the displayed navigational screens. Automatic Identification System (AIS) does rely upon other vessels cooperating by transmitting accurate data but exposes vessels otherwise hidden from sight or radar. It supports Aid to Navigation messages such as identifying buoys. The navigator can selectively view the information. It is therefore necessary to know what information was available, whether it is accurate, and what is displayed. EMDM proposes storage of transmitted and received messages as well as screen image. To obtain the correct sense of crew perception of navigational information, it is vital to see the screens as they saw them, without loss of detail (excepting that we can only view the screen at intervals). EMDM strongly suggest that screen images on instruments be restricted to a 256 colour palette on any one image. This reduces the amount of data to be stored and keeps the cost down. Screen images are presently recorded every 15 seconds, but at this rate the closing distance between high speed vessels diminishes rapidly by several 100 metres per image. It is proposed to decrease the image interval to 10 seconds for craft travelling in excess of 40 knots, speed through water. The VDR is robust and tamperproof. This makes it a good candidate as a form of electronic strongbox for the storage of important information. EMDM proposes that where ELBs are used, their data should be copied to the protected store. This might also include copies of records for MARPOL as well as direct monitoring of associated equipment with MARPOL and copies of cargo records for insurance purposes. Digital Ship Ship September 2008 page 47 Steve Austin is a research fellow at the University of Southampton, and has over 30 years experience in design and development of telecommunications and control systems. J.-M. Forestier is research fellow in the Ship Science Department of the University of Southampton, and was previously a project engineer in the Bassin d'Essais des Carènes, France. Chris Winkley is managing partner, The MHC Partnership and consultant & special adviser VDR/SVDR to Kelvin Hughes. He was formerly managing director of Broadgate Ltd. Philip A Wilson is professor of Ship Dynamics at the University of Southampton, and editor of the International Journal of Maritime Engineering, the journal of the Royal Institution of Naval Architects. ELECTRONICS & NAVIGATION The future of ECDIS Mandatory ECDIS (electronic chart display information system) is on the way, after IMO’s safety of navigation subcommittee gave its approval to the introduction of a carriage requirement for the technology. But what effect will this have on the market for this equipment? Digital Ship spoke to some of the world's leading manufacturers, to get their view of the future of ECDIS ith a mandatory carriage requirement for ECDIS looming on the horizon in 2012, many shipowners who have not already done so will have to start thinking about installing the equipment in the coming years. However, ECDIS is not just an aid to navigation, it features a host of functions that can improve operations and efficiency for vessel operators, and these added benefits are likely to increase in the next few years as development of the technology continues. What features should a company expect to benefit from when deciding on its ECDIS equipment? When will electronic chart production reach a stage where paperless navigation becomes more widely achievable? How will a mandatory requirement impact on the price of the equipment? Digital Ship organised a question-and-answer session with some of the world's leading ECDIS manufacturers to find the answers to these, and other, important questions. W marine, DP & Nav, Kongsberg Maritime PC Maritime: David Edmonds, managing director, PC Maritime SAM Electronics: Dr Volker Koehler, head of business development, automation, navigation & communication, SAM Electronics Sperry Marine: Frank Soccoli, director of marketing, Sperry Marine Transas: Anders Rydlinger, sales and marketing director, Transas 1. Improved safety is one basic reason for mandatory ECDIS - are there any other particular benefits that you see resulting from the carriage of the equipment? Furuno: Furuno: One other benefit will be that the pace of ENC development is expected to be boosted as a result of mandatory carriage requirement of ECDIS. JRC: Efficient route planning allows saving of fuel. Combined info is clearer for example, NavTex information show on chart is clear - also, radar overlay on chart to determine targets. Closer integration of different bridge systems may be a future result of a mandatory requirement for ECDIS (Photo: Flensburger-Schiffbaugesellschaft) Taking part in this discussion were representatives from the following companies: Furuno: Akira Yamamoto, marketing department, Furuno Japan JRC: Bas Eerden, sales and marketing manager, JRC Europe Kelvin Hughes: John Davis, business development manager, Kelvin Hughes Kongsberg Maritime: Gudbrand Strømmen, principal engineer, offshore & Kelvin Hughes: More efficient navigation in terms of better passage planning accuracy and fuel cost saving are also benefits associated with the adoption of ECDIS, together with generally reduced stress levels for bridge officers. The evolution of the Chart Radar with both ECDIS and Radar capability means that the majority of passage tasks can be carried at a single workstation providing greater situation awareness and further reducing workload. The Chart Radar also forms an effective backup for the ECDIS. Kongsberg Maritime: We have already incorporated additional functionality to the ECDIS, which includes integrated tidewater tables, weather forecast, weather forecast along planned route, integrated NavTex, among others. These are functions which make it easier for the personnel to get overall information about planned sailing. PC Maritime: Yes, several - Reduced workload for watch keeping officers due to automated position plotting and route monitoring, weekly chart corrections with minimal effort, and more efficient route planning. - Less stress on the bridge team. - Improved crew retention and recruitment because ECDIS makes the OOW's job easier and less stressful and officers will want to find this technology on ships. With a shortage of good officers, it is possible they will get choosy about who they work for. ECDIS can also reduce voyage costs: the ability to see the vessel's precise position when navigating in poor visibility, strong winds or currents, can mean masters are happier to enter port (rather than anchor off) or sail (rather than delay waiting for conditions to improve.) SAM Electronics: The use of planning and monitoring functions of an ECDIS allows companies to achieve commercial benefits, e.g. by track optimisation based on weather conditions or the sailing schedule. This is a driving factor which becomes more and more important for the user, also to optimise the operation of the vessels within a fleet. Sperry Marine: We believe the trend will be toward closer integration of ECDIS with other bridge systems and sensors, such as radars, autopilot, steering systems and AIS, into widescreen multi-function workstations with user-definable displays. This will certainly enhance situational awareness for bridge watchkeepers and improve safety at sea. Beyond safety, we see important adjacent operational gains in terms of fuel routing, automatic chart corrections and greater integration of shoreside and shipboard routing decisions, leveraging the increased availability of higher-bandwidth satellite connectivity. In short, we view ECDIS not as a stand-alone item of required safety equipment, but as a critical component of an integrated suite of navigation and ship control solutions. Transas: There are numerous benefits and that is why so many ship owners have already started to invest in ECDIS and Training. These include increased voyage efficiency, fuel savings based on efficient Digital Ship Ship September 2008 page 48 route planning, and predictions with online weather forecasts. A decrease of the navigator's workload, higher availability of ships in tramp charter where charts (and other related publications) can be obtained promptly online for each new charter. Additional benefits also include recording and de-briefing capabilities. 2. ENC coverage has a major impact on the effectiveness of ECDIS - do you think a mandatory carriage requirement will help to speed up electronic chart production? Furuno: We do. JRC: Yes, demand creates commercial possibilities - thus it increases the speed of developments. Kelvin Hughes: Definitely - we are already seeing new products emerging from Hydrographic Offices such as AVCS from the UKHO, these are aimed at simplifying the electronic chart situation. With more ships carrying ECDIS there will be more call for world-wide electronic chart folios and more pressure put on national administrations for their production. Kongsberg Maritime: In general, the work to do hydrographic surveying and official chart production is based on government funding, so how fast this work is progressing to make an updated chart database word wide is quite complex. But issuing a mandatory requirement for ECDIS is also based on participation from most of the nations which will have to comply with the new requirements, and in that light, it would most likely speed up the chart production. PC Maritime: Yes. SAM Electronics: In any case the carriage requirements will have an impact on the production of ENC. It is difficult to say how the developing countries are able to produce the ENC, because they have much more problems to solve with limited resources. We cannot expect that 100 per cent world coverage will be reached when the carriage requirement becomes mandatory, but there is still the chance to use paper charts in case sufficient ENC are not available. Another way is to use the raster charts like ARCS with objects, which can be edited by the user to get alarms etc. Of course the legal questions have to be clarified in such a case. Sperry Marine: We cannot comment on this subject other than to say we believe the international hydrographic community is doing an outstanding job of working toward their goal of universal ENC coverage before the IMO implementation dead- Digital Ship lines. In the meantime, Sperry Marine will ensure that our ECDIS products are capable of working with all available digital chart formats to ensure seamless worldwide navigation. Transas: It is difficult to say, generally speaking chart production under governmental responsibility will not lead to a higher production output as there are no commercial benefits for governments to increase production resources. The solution in the short-term is the AVCS service from UKHO, where extensive chart coverage is now available (where ENC is missing) for trading areas, coast lines, ports etc. The coverage area keeps increasing each week. 3. Presumably a mandatory ECDIS requirement would lead to an increase in sales of the systems - do you expect that the cost of ECDIS will start to reduce over the next few years as a result? Will it become easier to offer support on these systems if ECDIS technology is standard on every vessel? Furuno: Since the requirement for ECDIS performance is becoming higher every year, this, presumably, would balance out the effect of expected cost reduction. This could also be said to the service provision aspect. However, we may benefit from so-called 'advantage of scale', as the sales of ECDIS increase. JRC: Yes, 'new' suppliers with low cost equipment will come to seek opportunities. This will put pressure on existing maritime suppliers to reduce prices. (It will become easier to offer support) only if suppliers have a worldwide network of technical agents. Kelvin Hughes: As numbers increase the costs may reduce assuming there is no shortage of supply as the deadline approaches, there will probably also be a rush of smaller companies into the marketplace as there has been with the mandatory introduction of VDRs. This has both benefits and drawbacks, owners have to consider long-term worldwide support as well as the initial cost of the ECDIS when making their buying decision. ECDIS provides the maximum benefit when it is integrated into a bridge system and provides closed loop passage track keeping control to the autopilot. This requires a lengthy approval process, is unique for each ECDIS / autopilot combination and represents a considerable financial investment on the part of the manufacturer. Kongsberg Maritime: It is quite normal that there is a price reduction when the sale increases. Even if the ECDIS technology is standard, it would mean functionally standard. The different vendors will use their own computer platforms and software, so the need for support with vendor knowledge will be required. PC Maritime: ECDIS has been available for several years now, but because uptake has been slow, prices have been driven down to attract customers. As demand increases, supply chains will become stretched and prices may increase. Installation of ECDIS should become easier as engineers become more familiar. Subsequent support is a matter for each individual manufacturer to provide. At PC Maritime we encourage direct contact between us and ships since many issues can be clarified or resolved by email. Postinstallation support is an important consideration when choosing an ECDIS supplier. SAM Electronics: Because of the rather long period for the introduction of the mandatory carriage requirement as well as the size of the cargo ships other than tankers (10,000gt and above), which have to be retrofitted with ECDIS we don't expect a significant increase of sales for 'Standalone' ECDIS systems. We don't expect a significant drop of the pricing. If the supplier has a service network, as required for maritime electronics equipment, I cannot see what should be easier or different with the carriage requirement for ECDIS to provide service. All our customers, which are using now an ECDIS as a Standalone version or as part of a navigation system expect professional service to be provided by us! I can't see how a newcomer, a 'garage company' will be able to supply such a service without being the part of a world wide service network, whoever is driving this network. Sperry Marine: Remember that the IMO carriage requirements for ECDIS would not start to come into force until 2012, with mandatory fitting dates extending well into the future for retrofit on existing ships. This is a long way off, and we are not able to comment on likely pricing trends that far in advance. We agree that supportability is a critical issue, and it will be very important that approved suppliers of ECDIS - like all critical navigation systems on the ship must be supported by a worldwide service network. Transas: We will see a price drop as new 'Garage Companies' appear in an effort to obtain market share. These companies will try to offer low cost products, the result of which will be a price reduction on quality products as well. The problem for those new companies will be to carry out service world wide. In the same way as each radar is unique requiring trained engineers and spare parts, no ECDIS is alike even if the Graphic User Interface looks the same. Reliability is the key and Mean Time Between Failures (MTBF) on low quality systems can be very low, increasing the need for service. have experienced increased ECDIS sales on new builds, as well as upgrades to ECDIS on older vessels having ECS systems. PC Maritime: The dates by which ECDIS must be fitted need to be considered against the preparations owners and managers must go through first: choice of supplier; development of Safety Management Systems to include the use and control of ECDIS; installations onboard; crew training. Adopting ECDIS is not merely an equipment fit, forward-thinking companies will start the process sooner rather than later, well in advance of the mandatory deadlines to give sufficient time to these considerations. SAM Electronics: The majority of newbuildings which fall under the proposed carriage requirement at the moment are using already ECDIS as a 'quasi - standard', at least our customers do that. For the newbuildings I see that this 'status quo' is now part of the carriage requirements. For the retrofit market it is more difficult to say, also because the older vessels are often sailing in 'remote areas' where ENC coverage is not complete. Sperry Marine: Certainly, it will have an impact on planning for newbuilding programmes for ships that will fall under the IMO carriage requirements. We expect many shipowners will elect to install ECDIS on newbuilds in advance of the mandatory deadlines to take advantage of 4. Do you foresee vessel operators getting in ahead of the required dates, and fitting ECDIS earlier than dictated by IMO? Furuno: Some vessels, depending on the ship types, i.e., LNG and tankers, for example, have already started fitting ECDIS. We expect that some more vessels would install ECDIS, when drydocking the next time. JRC: Yes, we've already seen an increase in ECDIS installations, especially on new buildings and even on existing vessels as retrofit. Kelvin Hughes: Vessels are already fitting ECDIS where Class rules require them and where there are operational benefits to the operators. Many companies believe that the additional safety and operational facilities provided by ECDIS more than outweigh any cost implications. Kongsberg Maritime: Yes, and we Digital Ship Ship September 2008 page 49 the benefits offered by ECDIS and its adjacent value-added capabilities for improved operational efficiencies. As for retrofits, we encourage shipowners to place orders and schedule installations well in advance of the mandatory deadlines to avoid logjams in product procurement and installation. Transas: Yes, for several reasons. In some waters like the US, a carriage requirement might be adopted ahead of IMO requirements. Many ship owners have already recognised the benefits with ECDIS and started retrofit programs for fleet fit, like Maersk, Columbia AM etc, as well as including ECDIS as standard equipment on all new buildings. With an expected shortfall in 2015 of more than 25,000 officers, the working environment and the vessels equipment will play a significant role in the decisionmaking process when young officers choose their employer. 5. Would you expect that most companies will begin to opt for dual-ECDIS systems on their vessels, without it being a mandatory requirement, with the aim of completely eliminating the need to carry paper charts? Furuno: It is difficult to see that ship owners/ship operators would opt for dual-ECDIS with no paper chart environment, for there is still a strong demand from seafarers for use of traditional paper chart while in operation. We presume that further enhancement in credibility of ELECTRONICS & NAVIGATION ECDIS amongst seafarers is a precondition to such a move. JRC: Eventually yes, but systems and charts are still costly, however, many operators see the efficient use and extra safety of ECDIS on board. Furthermore, a dual ECDIS installation prevents the extra cost of paper charts onboard. Kelvin Hughes: That has to be the aim of the industry, running paper charts in parallel with electronic charts does not provide a cost effective or efficient backup solution for most operators. Whilst many operators may well still carry some paper charts as a final backup - it is likely that as ECDIS take-up increases this will diminish. Kongsberg Maritime: We have already had an increase of dual-ECDIS sales the last couple of years, especially on newbuilds. And the new Multi Functional Display system makes it easier to upgrade existing bridge navigation system later with a secondary ECDIS without having to add on an additional console. It could only be a software upgrade. PC Maritime: Some will, but a phased approach might be more suitable for companies who choose not to fit dual ECDIS from the outset. Installing ECDIS in two stages over 1-3 years is a manageable and cost-effective way forward. Stage One - fit single ECDIS: get the benefits; develop safety procedures, assess cost and safety benefits; complete the necessary crew training. Stage Two - fit backup ECDIS and when ready go paperless. SAM Electronics: This depends on the operational area of the vessels, with the related price of the ENC as well as the age of these ships, if such an investment is to bring a benefit. Sperry Marine: We currently have several shipowner customers who have elected to 'go paperless' with dual ECDIS installations. They are reporting positive results in terms of operating efficiencies and cost savings. Over time, we will no doubt see a decline in the use of paper charts as ship operators and the shipboard staff become more and more accustomed to electronic navigation. Some progressive shipowners will move faster than others, but ultimately we can assume that paper charts will fade away. At some point, it will become economically and operationally impractical to keep and maintain inventories of paper charts. Unfortunately, we are unable to predict just when this will happen! Transas: Today more than 60 per cent of the installations are Dual-ECDIS, and we foresee that this number will increase. You could also learn from the past experience with GMDSS, AIS, SVDR, that companies will try to meet Dry-docking periods ahead of the deadline. The UKHO AVCS service that fills the gaps of official ENC enables the vessel to eliminate the paper charts with increased safety and decreased workload as an immediate result of the investment. However there will be ship owners who will look for the cheapest possible investment just to fulfil the requirements. 6. What kind of impact on seafarer training, if any, would you expect following this decision on ECDIS? JRC: Seafarers will need operational training on ECDIS definitely, so training centre capacity must be increased. Kelvin Hughes: There will be a greater take-up of the training courses presently offered as more ships are equipped with ECDIS. Training is essential with ECDIS as it is with navigation using paper charts. The benefits and limitations of electronic navigation must be understood by the navigator to enable ECDIS to be used efficiently and safely. Kongsberg Maritime: I would assume an increased need for training since the ECDIS systems are becoming more integrated to other systems, and in some configurations, more complex and also used for other tasks than just to be an electronic chart system. PC Maritime: Training is critical for the safe operation of ECDIS and there will be a big demand for generic ECDIS training courses and manufacturers' type training. SAM Electronics: The need for approved ECDIS training will increase in any case, it would be helpful for the user if this course becomes part of the STCW requirements, similar to the ARPA training. The IMO Model Course 1.27 is available and the hope is that this will be made mandatory with several organisations, including the USCG, already indicating that they support mandatory training and certification for ECDIS. Besides the formal model course, hands-on training is recommended to familiarise operators with specific ECDIS functionalities. Sperry Marine: We see (training) as a critical component of safety at sea. We would welcome movement by the IMO and national regulatory bodies to introduce ECDIS endorsement requirements for seafarers, similar to radar endorsements. Transas: The need for qualified training will be huge as ECDIS, apart from other navigational equipment, is a complex system where various suppliers have completely different MMI and operating principles. To be able to utilise all the features and secure full operational use of the system, training is a must otherwise most mariners will become 'Zoom-In-OutOperators'. DS If you would like to learn more about the ECDIS equipment offered by these manufacturers, you can visit their websites: Furuno: www.furuno.com PC Maritime: www.pcmaritime.co.uk JRC: www.jrc.co.jp/eng SAM Electronics: www.sam-electronics.de Kelvin Hughes: www.kelvinhughes.com Sperry Marine: Kongsberg Maritime: www.sperrymarine.northropgrumman.com www.km.kongsberg.com Transas: www.transas.com Please note that this is not an exhaustive list of ECDIS manufacturers, and systems are available from other providers. Digital Ship Ship September 2008 page 50 Digital Ship ENCs for mandatory ECDIS - UKHO and Jeppesen With IMO’s decision at its NAV54 subcommittee meetings to push ahead with plans for a mandatory carriage requirement for ECDIS (electronic chart display information systems), the need for the electronic navigational charts (ENCs) that make these systems work will grow even more acute. Digital Ship spoke to two of the major players in the ENC market, UKHO and Jeppesen Marine, about their vision of an ECDIS future here is no doubt that the recommendations coming out of NAV54 with regard to ECDIS are a major step forward, writes Chris Smith, international relations coordinator, United Kingdom Hydrographic Office (UKHO). Endorsement of the NAV proposals by Maritime Safety Committee will bring significant benefits in terms of safety of navigation and protection of the marine environment. The phased approach of implementation that has been proposed presents a practical way forward by allowing time for all the stakeholders to bring the elements of the complex ECDIS jigsaw together successfully. This includes hydrographic offices, equipment manufacturers, training establishments and mariners amongst others. Whilst the fitting of ECDIS on newbuilds, especially on certain classes of vessels such as cruise and tankers, has increased over the last few years, the proposals will bring the number of equipment fits to a new level. It is to be expected that some owners and operators will accelerate their existing plans for fit in advance of the proposed carriage requirement. A significant proportion of vessels have some form of electronic chart system, although the majority of these do not meet ECDIS standards. However, there are still many mariners that have not as yet used an electronic chart system and only a small minority have relied on ECDIS as a primary navigational aid. There is therefore a large training task to be undertaken by both the maritime colleges who deal with general training, and the equipment manufacturers who provide type specific training. It is likely that some adjustment of the STCW requirements will be necessary to ensure that all mariners receive an appro- T priate level of training to use ECDIS safely and effectively. This will all take time, and this was a major reason for the UK choosing 2012 as a start date for a carriage requirement in its submission to NAV54. Transition The transition period from paper based to electronic navigation will need to be carefully handled. NAV54 agreed a Safety of Navigation Circular providing initial guidance on this issue and it is likely that this will be reviewed and expanded as we move forward. Mariners have to gain experience of, and build up confidence in, the systems they are using; generic training must make them alert to the overall constraints of ECDIS and its supporting systems. Most importantly bridge procedures will have to be amended to accommodate the very different working practices that are needed for navigation using ECDIS. It will be important to ensure that 'traditional' navigation skills are not lost and that navigators don't become overconfident in the use of ECDIS. Unfortunately there have already been examples of mariners just trusting what is shown on the computer display without questioning or cross-checking the information provided. Satellite positioning systems can, on occasions, give spurious positional information and ENCs are often, like the paper chart, based on imperfect survey data so there must always be a place for relative navigation techniques to assist in maintaining safe navigation. Radar overlay on ECDIS is a powerful tool in this regard and the evolution towards multifunction workstations that allow the mariner to quickly switch between ECDIS, Radar, Radar over ECDIS etc, will assist the mariner in this task. As mariners get used to the functionality of ECDIS they will become more demanding of the systems and the data that they use; this will put pressure on equipment manufacturers to evolve their products and on hydrographic offices to improve the quality of the data they provide. There is already a call for accurate high resolution ENC (electronic navigational chart) data for port and depth critical areas, and this will grow along with the requirement for real time tidal information. The combination of the two will allow maximum use of tidal windows for access to ports and transit through depth constrained waters; some ECDIS manufacturers have already shown their capability to combine the two information sets to demonstrate a 'dynamic ENC' display that can show real time depths. Integration Mariners will want to see more integration of the data sources they use for voyage planning and will expect this information to be made available directly for use with ECDIS. The growing availability of information sources in digital form will give opportunities for providing value added services. The e-Navigation concept being discussed at IMO (see page 55) looks ahead towards the provision of highly integrated services, including access to detailed port information and even linkage into a port's logistic infrastructure. The increasing variety and complexity of navigation systems means that it becomes more difficult for mariners to safely and effectively use these systems as they move from ship to ship. This is something that is also being considered in the work on e-Navigation, and an S-mode (standard mode) concept is being considered to overcome this issue. This would enable mariners to switch any ECDIS system into a generic mode of operation giving a standardised chart display and functionality. Adopting such an approach will be of great assistance to training establishments as well as the shipboard user. It might also be welcomed by OEMs who could then be allowed greater flexibility in developing their system specific modes of operation. One of the benefits of introducing a carriage requirement is that it will give ECDIS equipment manufacturers some certainty with regard to the size of market. As a result they should find it easier to justify investment in new and improved systems. This is something that will be welcomed by mariners who would like to see systems that are more user-friendly; certainly there have been some calls for improvements to user interfaces. ENC production The hydrographic community has made great progress over the last two years in the production of ENCs to fuel ECDIS however hydrographic offices (HOs) must not relax their effort until the mariner has access to better services in terms of coverage, quality and updating than those which he is used to with paper charts. One thing that producing ENCs has highlighted is the need for new survey and better positioning information for some parts of the world. Some inadequacies are less obvious on paper charts because there is much more reliance on relative navigation techniques in their use. Real time absolute positioning on ECDIS more clearly shows up any reference datum problems and the seamless chart display highlights discontinuities between surveys. These issues can only be fully resolved See us at SMM THE FULL PICTURE LOGBOOK: 2000 23rd – 26th September, Hamburg Hall B7, Booth 231 HRS: HYUNDAI SHIPYARD, ULSAN, S. KOREA We are determined to provide our customers with innovative and dependable solutions that maximize performance. 2000 SUCCESSFUL INSTALLATIONS AND COUNTING. FULL SPEED AHEAD - BUSINESS AS USUAL! > NAVIGATION > POSITIONING www.km.kongsberg.com > MANOEUVRING > AUTOMATION > DETECTION Digital Ship Ship September 2008 page 51 > COMMUNICATION > HYDROACOUSTICS ELECTRONICS & NAVIGATION and other information that could or should be available," he said. "That's where you will see development as it goes along. Within the next year or two there will be new things coming out, having the digital publications available on the ECDIS." ENC coverage Training in the use of electronic navigational charts, and in the key differences between electronic and paper based navigation, will need to be improved in the longer term through investment in new surveys, and it will no doubt be necessary on occasions for IMO to remind Coastal States of their responsibilities under SOLAS to ensure that appropriate hydrographic surveys and charts of their waters are provided. The carriage requirement recommended by NAV54 does not cover many smaller ships but it is expected that once shipowners start seeing the full benefits of ECDIS then many will fit ECDIS on a voluntary basis. This means that whilst there will be continued use of paper charts for some years to come HOs will have to face major changes in their operations in the medium term. Many HOs, including the UKHO, have already started on this process with the implementation of sophisticated hydrographic applications and toolsets that allow the production of ENC and paper charts from a single database. It is envisaged that the efficiencies that these systems bring will allow quicker turn round of new hydrographic data, thus enabling HOs to provide a more timely service to the mariner. Tor Svanes, Jeppesen Marine Jeppesen Marine, owner of electronic navigation data company C-Map, is heavily involved in the production and distribu- tion of the electronic navigational charts (ENC) that are necessary for compliant ECDIS operation and paperless vessel voyages. Tor Svanes, head of division, Jeppesen Marine, believes that a mandatory ECDIS requirement will be the final step in the evolution his company has seen away from navigation by paper charts, and welcomes IMO's progress in the area as a positive development for the industry. "I think it's what the shipowners want, I think they are all looking to go paperless," he told us. "By going paperless the workload, of all of the updating and the work that they don't have to do with the charts, that's very beneficial to them. They'll see a lot of savings there in personnel." "Passage planning is something we see quite a lot of, that is already built-in, so with ENCs and going paperless this will all become a much easier task for the crews, and for the company itself." On top of these benefits, Mr Svanes also expects to see a new range of innovations in ECDIS equipment to hit the market in the years leading up to the introduction of the IMO's carriage requirement. "If you look at the abbreviation ECDIS, it says electronic chart display and information systems - we've not really started on the information systems, so we're looking at how to include digital publications While Mr Svanes believes that installing ECDIS onboard will allow vessel operators to take advantage of this range of benefits, the effectiveness of these systems will be dependent, first on foremost, on the availability of ENC charts to navigate by. To date there are holes in coverage in many areas of the world, but Mr Svanes is hopeful that a carriage requirement will provide some of the impetus needed to fill in the gaps. "There's no use if they can't have complete coverage, and they won't do it before that happens," he told us. "The pressure is definitely going to increase on the production side, but this has already been requested at the IMO, through the member states. They are obliged to produce the ENCs, and with the carriage requirement in place that will give an additional push to it." "In some areas there is already coverage, and IHO is saying there will be sufficient coverage by 2010. We're talking about 2012 for the carriage requirement, so by that time I think there will be enough ENCs." Despite the lack of current worldwide coverage, Mr Svanes says that, in his experience, he has seen a large number of shipping companies install the systems already, years ahead of the compulsory regulation. "We see that happening now, there are a big portion of the newbuilds with the systems," he said. "This is happening already." "(For retrofit), they already see that the carriage requirement is there, so they will be preparing for it. They know there are benefits with ECDIS." Mr Svanes says he has even seen companies install three ECDIS systems onboard, to provide additional redundancy and make sure the vessel is never prevented from sailing paperless. "What we see happening in Norway, especially on the offshore side, is that they are actually installing triple ECDIS systems," he said. "Of course, to go paperless you'll need to have dual-ECDIS, so everyone will more or less have to go with dual-ECDIS, but if you're running paperless and one of the two ECDIS is down you might not be able to leave port. To ensure that they don't get into that kind of situation they have an additional system to make sure that they can always leave." If this logic was translated into industry-wide numbers following a mandatory carriage requirement this would be a substantial spike in demand. Theoretically, a huge increase in the production of these systems might lead to economies of scale in their production, and possibly lower prices - however, Mr Svanes is not so sure. "We will have to wait and see what (the manufacturers) will do about that," he said. "Pricing is a problem today, so that's one of the arguments that users have against ENCs, that they are too expensive. That's why we have developed things like dynamic licensing." "The ECDIS equipment might become cheaper, probably the most expensive part of the system today is the monitor itself, and the competition in that area is already pretty strong. I think it could go cheaper, but not much." "With newbuilds it’s already built-in, in integrated bridges with multi-screen functions anyway, so I think the competition is pretty tough there on the hardware side. I don't think you'll see too much lower prices." Mr Svanes believes that, despite all of the discussion on the ECDIS question, there are still some question marks as to what exactly will constitute compliant paperless navigation. "You have to go back to the definition of adequate back-up of paper charts - what about the maintenance of those paper charts?" he said. "That is kind of blurry, so it's difficult to understand, not all countries have come up with what they call 'adequate' back-up of paper charts. What we see with people now is that they go with a dual station without any hesitation at all." "(Eliminating paper charts) is what they're aiming at, with all of the manual updating and those things." www.mcmurdo.co.uk Be safe. Be found. McMurdo is renowned as a world leading manufacturer of marine safety equipment for both SOLAS and non-SOLAS Fishing vessels, providing a range of distress beacons and safety equipment for both crew and vessel. 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McMurdo, Silver Point, Airport Service Road, Portsmouth, PO3 5PB UK Tel: +44 (0)23 9262 3900 Fax: +44 (0)23 9262 3998 Digital Ship Ship September 2008 page 52 [email protected] Digital Ship Training Training is certainly a key element in the introduction of an ECDIS carriage requirement, and Mr Svanes is one of a number of industry stakeholders who believe that the current training specifications for the technology will not be sufficient in a fully paperless world. "There is not sufficient training as it is today, very few countries have mandatory training of navigators," he said. "There is a long way to go for the shipowners on the training side, so for that reason they will use the ECDIS today just for that purpose. By the time they go paperless they will then have trained personnel to deal with it." "In Russia, for example, it is mandatory for all navigators to go back and do training on ECDIS every year. This has to be put into some sort of system, and be brought in to maritime high schools, universities, and so on." "IMO already has a format of a course for ECDIS which is used today as a minimum, but I would say that that is not sufficient to really understand all of the functionality and the limitations and possibilities of an ECDIS. That is a very big challenge for the users, to get into the training." As the world's leading provider of private navigational data for use on electronic charting systems (ECS), Jeppesen Marine will be posed with a new challenge in a market where mandatory ECDIS is compulsory. Electronic charts created from private data, such as Jeppesen's worldwide portfolio, cannot be used with an ECDIS and still be in compliance with international regulations. To navigate with ECDIS, official ENCs from sovereign states and their hydrographic offices (such as UKHO) must be used. Mr Svanes says that the company recognises this fact, but also points to the fact that Jeppesen is a very important player in the distribution of official ENCs - and intends to continue and improve in this regard. "People using ECS all want to go paperless, and they all know that sooner or later they will have to have an ECDIS, so we don't really talk much about ECS anymore," he told us. "Of course, using private data in an ECDIS makes it an ECS by definition, but we do see that the market is looking for ECDIS systems. We see an increase in demand (for private data) right now, and that will continue until they change to ENC when they are available and when they are needed." Jeppesen is hoping to be the world's leading distributor of ENCs when the mandatory ruling comes into effect, and is continually working to improve its chan- nels for getting these electronic charts to the maritime market. "ENC distribution is very important to us, and I would say we have the best distribution system for ENCs that exists," said Mr Svanes. "By the time people want ENCs it'll be easy for us to do the distribution, like we do now with the 'dual-fuel' system (of mixed ENCs and other data sources, such as Raster charts)." "We focus on our own database at the moment, because that's where we do business today, but of course we are streamlining the processing and handling of ENCs, which is more or less done. With the release of dynamic licensing we expect to see ENC use going up." DS Visit our stand (Imtech Marine Group) at SMM Hamburg (Germany) 23-26 September (hall B6, booth 210) GLOBAL BROADBAND CONNECTION STILL SCIENCE FICTION? NOT ANYMORE... CONNECTOR by Radio Holland: The maritime VSAT solution! • • • • • • • Managing your business remotely Improved crew welfare Guaranteed performance Budget predictability Hardware and airtime in one package Guaranteed bandwidth Global installation, service and maintenance We offer our customers all the major satcom services available today: VSAT, Inmarsat and Iridium. Total satcom solutions and value added services all in one hand. www.radiohollandgroup.com | [email protected] Member of Imtech N.V. Digital Ship Ship September 2008 page 53 p36-63.qxd 03/09/2008 08:56 Page 19 Visit us at SMM: Stand B5-163 ‘Getting critical updates of electronic charts whenever and wherever you need them. This will greatly benefit the safety at sea.’ ENC-Online, the fuel for your ECDIS In July 2008 IMO’s NAV subcommittee concluded with an agreement on an implementation schedule for mandatory ECDIS on deep sea vessels from the beginning of 2012. While this is still some years away, Datema Delfzijl of the Netherlands is well prepared, as much of their customers have already chosen ECDIS as their primary means of navigation. To facilitate easy handling of licences and updates, Datema Delfzijl launched their ENC-online service in November 2007. ENC-online has quickly been adopted by many shipowners and captains, and is now an essential service for many ECDIS users. Willem Amels, director Datema Delfzijl: “Once you start using ECDIS, you will quickly experience the need to manage your outfit of electronic charts and be able to order additional charts 24 hours per day. ENC-online provides all the tools for this, and allows significant cost savings” In addition to the management of licences, the new ENC-online service brings remote updating of electronic charts within reach of bandwidth impaired vessels. The mariner can request an update by e-mail for whatever charts he selects and gets it instantly by return e-mail. The updating service is compatible with any ECDIS system. Delfzijl Office • Zeesluizen 8 • 9936 HX Delfzijl • phone +31 (0) 596 635 252 • fax. +31 (0) 596 615 245 • The Netherlands • [email protected] • www.datema.nl Digital Ship e-Navigation - IMO’s grand plan IMO’s plans to introduce an all-encompassing strategy to direct the future development of navigation technology has achieved some progress following discussions at its NAV54 meetings this summer. But what exactly is e-Navigation? Digital Ship spoke to David Patraiko, a participant at NAV54, to find out he concept of e-Navigation has been floating around the corridors of power at IMO for some time now, with lengthy discussions and hours of debate so far only scratching the surface of a process that could have far reaching consequences for the future of maritime navigation. And yet, at this point, more than two years after the concept was introduced, one of the most obvious initial questions is also one of the hardest to answer - what exactly is e-Navigation? One of the most common misconceptions is in the meaning of the 'e' prefix. Despite what you may already know about e-mail, e-commerce, or e-anythingelse, in this case e-Navigation is not shorthand for 'electronic navigation'. In fact, the 'e' part of this equation, notwithstanding some clever suggestions such as 'enhanced' or 'evolved', has not been defined as meaning anything specific at all. The shortest explanation of what is meant by e-Navigation might be to say that it is a concept, being developed by IMO, that hopes to introduce harmonisation of marine navigation systems and their supporting shore services. A slightly longer official definition produced by IMO states: "e-Navigation is the harmonised collection, integration, exchange, presentation and analysis of maritime information onboard and ashore by electronic means to enhance berth to berth navigation and related services, for safety and security at sea and protection of the marine environment." While this definition does mention 'electronic means' as an integral part of the e-Navigation idea, it is important to note that the development of technological systems is not the main aim of the project, says David Patraiko, director of projects at the UK's Nautical Institute and a participant in the e-Navigation committee meet- T ings at IMO's recent NAV54 sessions. "e-Navigation is a concept, you're not going to pick something up in ten years time and say 'this is my e-Navigation part'," he told us. "You could say that this part has been developed through the e-Navigation strategy, but it is a concept, not a system or a device. It's not owned by anybody, and there are going to be a lot of aspects of it." Mr Patraiko sees the strategy working more like a framework that will inform maritime equipment manufacturers in their innovations, and offer guidance in creating systems that will fit in with the overall needs of the industry. "If this infrastructure is right it will help things going forward," he said. "If we can create a methodology for assessing what the real needs are for a new technology, that will help. There'll be a process that has to be gone through before the technology can be applied." "It has to be a living concept, but I hope that we can start with a good foundation that will be robust enough to incorporate change as the industry progresses. We're always going to get new technologies, and we're always going to get new demands and user needs." Mr Patraiko likens the harmonisation efforts of the project to the type of standardisation you might see in a motor car anywhere in the world. "You get into a car anywhere and the foot pedals are always the same, and the gear shift is always the same," he said. "But how you put on the radio, or certain other functions, aren't the same." "Car companies define themselves by their innovative approach to these things. There has to be a balance between innovation and standardisation, and we have to find that in the maritime industry." "In the future we'll need to map out all of the existing IMO rules and requirements for technology, and see how they fit Single-person error is a contributing factor in a huge number of maritime accidents can e-Navigation help? (Photo: MAIB) in. Radar, ECDIS, GMDSS - how do they all fit in? How is the human element incorporated into all of this?" Core objectives In the course of its discussions IMO has agreed upon eleven 'core objectives', that will form the backbone of the eNavigation strategy (see table, page 58). Communication systems, information exchange and bridge technologies will form a key part in delivering the improvements required by these objectives, says Mr Patraiko. "Communications is a key aspect, this has to be spot on," he told us. "There has to be a common structure, so that ships can go anywhere in the world." "Different regions have different ways of monitoring shipping and capturing data, and that's all perfectly fine, we're not saying that everyone has to do the same thing with the information. What we're saying is that the information has to be in the same structure for everyone." "They can each solve their own requirements in different ways, but the information should be in a standard format. This Digital Ship Ship September 2008 page 55 doesn't exist at the moment, and if the present conditions carry on, all of the data required in different places is going to be in different formats." "There's only so much information pertaining to a ship and its voyage, but there are a million different ways you can portray that data. If you create a common structure, then each regional area can use it whatever way they want, but there'll be a common format for the ships." Having standard forms of data for reporting and communications purposes will also necessitate standardisation in the data created and collected by the navigational systems on vessel bridges. "SOLAS chapter 5 has all of the mandatory carriage requirements of systems, charts, a compass, radar, things like that," said Mr Patraiko. "IMO sets the standard, and then the manufacturers come up with the hardware. The key to e-Navigation is the harmonisation of all of these systems." "In order to do all of this you have to have agreement, and that's where we're going with e-Navigation. This is what the users want, they know they have to transmit information about the ship, but they ELECTRONICS & NAVIGATION want to just put it into the system once and then let the people who want it figure out how to use it. Then they can get back to the job of navigating." "Some people are worried that eNavigation will mean they end up dealing with more information, but it's not necessarily about that, and in some cases you could end up with less information." Part of this idea of having one harmonised pool of information includes incorporating the needs of shore side authorities that communicate with the vessels into the harmonisation process. "There was always a danger that eNavigation could be viewed separately from ship and from shore," said Mr Patraiko. "It's very important that we bring them together, if you develop them separately they're not going to interface." "At IALA, when they first started with e-Navigation, there were two specific groups - one of shore users and one of ship users. Within the first two days of the first meeting people realised this was ridiculous, that they couldn't work separately, and the two groups were merged." "There has been a danger of people saying 'let the ship guys do their stuff, and the shore guys do their stuff, what difference does it make?'. There may be certain points where they don't have to be looking at the same picture, but they do both have to identify the same hazards, and both have to come up with the same responses." Equipment manufacturers Obviously the idea of harmonising all of the navigational information onboard will have to involve input from the manufacturers of bridge technologies, as it is their systems that will provide the data that a lot of the strategy will be based upon. Mr Patraiko hopes that increased integration between the different systems created by the maritime technology vendors will become the norm under the eNavigation concept. "On a ten year old ship, which has an electronic chart system here, and a radar there, and the AIS over there, and all in different boxes, the mariner has to be the integrator," he said. "The idea with eNavigation is to create harmonisation of all of this information." "The difference between e-Navigation and electronic navigation is that electronic navigation is generic, it's out there and we already have it, but in an unharmonised manner. This is why it's so difficult for a mariner to go on a ship and know how all of the equipment works." "Increasingly, as ships move across different regions, they have to harmonise with all of the shore systems. If they don't, it's the poor mariner that's going to have to be the integrator, which is what we have at the moment." Mr Patraiko is hopeful that, in the future, it will become unnecessary for the bridge crew to have to scurry around the bridge to find the information they need to make decisions that are crucial to the ship's safety. "To do a passage plan onboard a ship, the information you gather to do it comes from all different sources," he said. "There are companies that are working to try and put everything in electronic format to try to harmonise, but then there's nothing to say that the information from these two different companies will be harmonised." "Because shipping is a global industry you have to solve all of these problems on a global basis, and the only organisation capable of doing that is the IMO." This concept will also involve consideration of how the information is organised and presented to the mariner, rather than just the data contained within. "In the first phase of e-Navigation we're not going to invent any new technologies, all of the technologies are out there," said Mr Patraiko. "But if you can have integrated systems, that can bring in and overlay information from all of the different bridge technologies - is that what you want? The mariners have said that they want to be able to see where they are and what the risks are." "Just dumping more information on the screen is not doing that. A critical part of e-Navigation is being smart with the information, not just providing it." Safety-critical systems The core objectives of the e-Navigation strategy refer to the operation of 'safetycritical' systems, and this is an area that Mr Patraiko feels will require a change in attitude for the maritime industry. "Most of the systems we have today are termed 'aids to navigation', not 'safety critical systems'," he explained. "In aviation you have safety critical systems, where a control system might cost you a couple of million, whereas in maritime it might cost a couple of thousand because it was never designed as a safety critical system. It's always been an aid to the mariner, the mariner is the safety critical system." "Things are evolving now, you're starting to have systems coming in that are being used as de facto safety critical systems - but they haven't been designed to be safety critical." The e-Navigation strategy, as it continues to evolve, will have to have a defined list of these safety critical systems. The GPS positioning system is one good example of a widely used system that would not meet these criteria, and may force a navigational rethink. "If it's a safety critical system then we have to define the necessary integrity of those systems," said Mr Patraiko. "If, within e-Navigation, people are going to have to depend on certain systems, they have to be good enough." "Is GPS good enough to be a safety critical system? No. So what's the alternative? That's going to be a big debate in eNavigation. Regardless of the accuracy, GPS doesn't have the integrity to be relied upon for these systems. It will have to remain as an aid to navigation as we look towards creating systems that are safety critical." "There is eLoran, and some other options out there, but the argument is that if, in the future, we are going to be more reliant on electronic position fixing, then we need some sort of resiliency or redundancy." Single person error The overall goal of the e-Navigation strategy is, of course, to improve safety at sea and safeguard seafarers' lives. One of the ways Mr Patraiko believes that the technological frameworks under development will be able to do that is in reducing the likelihood of a single person error directly causing an accident. "A large majority of ships these days probably have just the one person making all of the critical decisions on how to follow the passage plan and avoid a collision, even if there is another person on the bridge at the time, which in many cases there isn't," he told us. "Even if there is a second person, unless they have extremely good bridge resource management, there's still a difference between the lookout and the watchstander, and they both have different competencies." "The problem comes when somebody's missed something, and they don't realise they've missed something. In human falli- ChartWorld - Your Partner In Navigational Digital Services bility terms, can you expect a mariner to have a twenty or thirty year career and not make a single mistake? This is single person error. Scientifically speaking, having two people increases safety tenfold." The goal of e-Navigation would be to try and replicate some of the advantages of having additional people on the bridge, through the use of better information systems and communications networks, without actually placing another crewmember on the vessel. "One way to help is to build in a comprehensive, and user-friendly, method of alerts and alarms, with intelligent features to alert the mariner to possible problems," explained Mr Patraiko. "The other thing is, if you have better communication with the shore, you can start to build a navigation team with the coastal surveillance, so if a VTS operator can see you're doing something dubious they can communicate with you clearly. So hopefully it will all tie in." Mr Patraiko believes that one of the most crucial aspects to consider in trying to reduce this single person error is to assign different tasks to both man and machine in a way that will be most effective in producing overall situational awareness. "Understanding those differences is important," he said. "Doing repeated calculations or plotting positions - is that an effective use of a person?" "Computers can do that continuously, compare them every split second, and you put in the parameters to say 'if something is different by this margin, let me know'. The computer will happily do it 24/7, never getting bored and never getting tired." "The mariner is good at intuition, at situational awareness, getting those things right. So lets get him to do the things he does well - the decision making." "For example, mariners often say that one of the problems with digital displays is that they look so accurate, with two decimal points of accuracy. If they look at a paper chart there might be note on it saying 'last survey done in 1849', which keeps them wary. So the mariner needs to be kept aware of all the relevant data. These are the kind of things we're talking about with using analysis to improve decision making." User needs Another of the fundamental concepts of the e-Navigation strategy is to move towards a navigational system that is totally user-cen- MEET US AT SMM ^ƚĂŶĚϲ͘ϯϯϬ ϮϯʹϮϲ^ĞƉƚĞŵďĞƌϮϬϬϴ Hamburg – Germany YOUR PAPER CHARTS EXPIRE IN 2012... ...therefore you`ll have to start to equip your ship in time. For many years ChartWorld has been a reliable partner in providing Digital Charts, Easy ENC online updating, Admiralty Digital Publications (ADP- Total Tide, Digital List of Lights, Digital Radio Signals), Digi Trace (NtMs via E-mail – The leading digital correction service of paper charts & publications). Contact us and we`ll be happy to assist you in whatever suits your needs. IOIO OIOI ADP ttt͘,ZdtKZ>͘KDͻ/E&KΛ,ZdtKZ>͘KDͻнϰϵϰϬϴϱϯϱϴϲϵϰϬ Digital Ship Ship September 2008 page 56 ELECTRONICS & NAVIGATION tric. This involves a thorough analysis of the navigational function, the processes that go with that, and how to design this system so the user gains the maximum benefit from the systems available. As part of this, Mr Patraiko and the Nautical Institute have been heavily involved in gathering information on these requirements, from mariners and various user groups around the world, creating exhaustive lists of demands that need to be distilled into a coherent strategy. "We got a lot of feedback, and it took us a week sifting through all of this to try and make some sense of it," he said. "We asked the mariners what they wanted from this, and we got some strong statements." "They don't want to have to keep reporting the same information over again to different authorities, once it's in the system it should be able to be distributed from there. Also, at the moment all of the information for passage planning is in different areas, it would be better if all of that information was in the same format and gathered seamlessly together." While these requests might be expected, the survey group also tried to get the mariners to explain how they would conceptualise such a system, to then figure out how this might all work in practice - and how the mariners themselves would imagine they would fit in to the integrated system. "We asked the mariners to imagine coming up to a console in the future to do passage planning, and you have access to all of this information in a harmonised format, how they would want it to look," said Mr Patraiko. "People came back and said 'I might want to put into the system that, as a master, I don't want my ship going any more than two miles near a certain point, even if all the information says one and a half miles'." "What they didn't want was for their own experience to be left out because it's not in the box. Things like this show how important it is to go to the users and get their needs." The importance of the master retaining control of the vessel and not merely following the orders of a computer is not lost on Mr Patraiko, and he accepts that finding the balance between automation and human input may be difficult. "Our challenge is to get that person / machine interface right, and that's why it was necessary to go to the users in the first place," he said. "If you went to the manufacturers first I'm sure they would say they could do all of these things, but then after it's built the mariner asks where he can add his own experience, and it wasn't included. IMO was very specific on this, before we get any technology involved we need to get the user needs defined." Training With the e-Navigation concept likely to mean more new systems and the increased integration of existing bridge technologies, training will play a key role in making sure that the potential advantages of this strategy actually materialise, says Mr Patraiko. "Electronics, if trained for properly and used properly, have tremendous safety benefits," he told us. "But just chucking the technology on the ship and saying 'you're going to be safer now', is not the right approach." "The work that we have been doing on e-Navigation highlights this training need and procedures need as a very important aspect of the development." Mr Patraiko hopes that e-Navigation will be useful in putting frameworks in place that will have training at the forefront of the development process, rather than following as an afterthought in the rush to install new systems. "Traditionally in this industry we first develop the technology, then we agree on a carriage requirement, and then a couple of years later look at training," he said. "AIS is a good example of this, the mandatory carriage requirement came in in 2004, and the IMO model (training) course for AIS wasn't approved until 2007. A number of training centres do design their own courses, but a lot of them didn't Eleven core objectives of the e-Navigation concept have been agreed by IMO: facilitate safe and secure navigation of vessels having regard to hydrographic meteorological and navigational information and risks; facilitate vessel traffic observation and management from shore/ coastal facilities, where appropriate; facilitate communications, including data exchange, among ship to ship, ship to shore, shore to ship, shore to shore and other users; provide opportunities for improving the efficiency of transport and logistics; support the effective operation of contingency response, and search and rescue services; demonstrate defined levels of accuracy, integrity and continuity appropriate to a safety-critical system; integrate and present information onboard and ashore through a human interface which maximises navigational safety benefits and minimises any risks of confusion or misinterpretation on the part of the user; integrate and present information onboard and ashore to manage the workload of the users, while also motivating and engaging the user and supporting decision-making; incorporate training and familiarisation requirements for the users throughout the development and implementation process; facilitate global coverage, consistent standards and arrangements, and mutual compatibility and interoperability of equipment, systems, symbology and operational procedures, so as to avoid potential conflicts between users; and be scalable, to facilitate use by all potential maritime users because they didn't want to put the investment into developing a course that wouldn't satisfy the IMO requirements when it did come out." "One of the statutes we have within eNavigation is that the training has to be addressed at every stage of development. So hopefully, if we get e-Navigation right, you'll see a tighter link between the training and the operations, moving together in parallel." IMO's recent decision to pursue a mandatory carriage requirement for ECDIS (electronic chart display information systems) is one area where Mr Patraiko is hopeful that training can be properly addressed before the deadlines approach, and an example can be set for future system introductions. "ECDIS is an existing technology that is going through the IMO," he said. "By the time the mandatory carriage requirement comes out, because it's been a long time coming, hopefully the training requirements will come out at the same time or slightly before." Mr Patraiko believes that the existing training regulations will need to be extensively updated if the benefits of ECDIS are to be properly felt. "At the moment, the only training you need for ECDIS is to do a generic model course under the model course guidelines, which takes about 3 days," he explained. "Then later you need to have 'familiarisation training' - though a lot of administrations haven't defined what they mean by that, it could be just a 10-minute introduction to the machine or something." "Effectively you can have people who have never seen an electronic chart before in their life go from paper charts to electronic charts with only three days training. Most of the people we talk to wouldn't be happy in that situation." "You could have a sliding scale, maybe using ECS in the past before they trained on ECDIS or some of the more computer savvy young people picking it up a lot quicker. But there's only so much you can teach in a three day course." "The model course is good, and the things in there need to be taught, but there's a lot more out there." How this training is designed to be carried out must also be decided with regard to the actual operation of the system in a working situation, says Mr Patraiko. "There's two types of training, one is 'knobology' training, which is learning how to press the buttons and use the functions," he explained. "Then there's the conceptual training, and with something like ECDIS fundamentally the navigator’s job is not to know how to run the equipment, the job is to have safe navigation." "With a short course, most of the time has to be taken up by the 'knobology' aspects, rather than the conceptual aspects." "In e-Navigation it will be very important to look at how this changes the role of the navigator. If we fundamentally change that role, then before we work with new technology we need to address all of the procedural and training issues to make sure that the mariners know exactly what they're there for." This training should involve making the mariner aware of where they fit into an overall system that might not be immediately apparent, and the responsibilities Digital Ship Ship September 2008 page 58 they will have to shoulder in keeping their vessels safe. "Tasks are changing," said Mr Patraiko. "It's very easy to come up with an allsinging, all-dancing system, but then the mariners ask 'what do I do?'." "They need to be able to reconcile what they can see out the window with what's on the screen, and this is what will engage them in the process, and motivate them." "The IMO secretary general, when introducing e-Navigation a few years ago, made the point that it is absolutely critical that the mariner not be relegated to being a monitor of the situation. That's what this is about." Timetable With such a vast remit, and a list of objectives that will potentially impact every aspect of ship navigation, IMO has, to some extent, created a monster that will require an enormous amount of effort before even the most elementary results are achieved. However, an initial timetable has been put in place to get the foundations for the concept in place as soon as possible, that envisages the identification of initial user needs being completed by the end of this year, when they will be reviewed and prioritised. This timetable also calls for a 'coordinated review of system architecture, which should include the hardware, data, information, communications technology and software needed to meet the user needs' to be initiated this year, and concluded by 2010. Also by 2010, IMO intends to have completed its initial gap analyses between existing navigation technology systems and what is required for the e-Navigation strategy. A preliminary gap analysis has already started, which will 'take into account the human element throughout the process', while further gap analyses should 'focus on technical, regulatory, operational and training aspects'. By 2011 complete cost-benefit and risk analyses are hoped to be finished, to address financial and economic aspects of the strategy as well as assess the impact on safety, security and the environment. If all of this runs according to plan IMO hopes that implementation of the eNavigation plan could begin in 2012. It states that this should include 'identification of responsibilities of the appropriate organisations/parties; transition planning; and a phased implementation schedule along with possible roadmaps to clarify common understanding necessary for implementation'. Mr Patraiko is under no illusions that this will be an easy schedule to follow, but is optimistic about the potential gains if IMO is successful. "At the absolute soonest you might have a plan by 2012, and not necessarily have implemented it," he said. "In reality, as e-Navigation is being established, there will be some things that are pretty obvious, and some manufacturers might say 'I can see the writing on the wall, I'm going to start bringing this stuff out'. So maybe that will bring benefits sooner." "It's very wide-ranging - but there are huge potential benefits if we can get it DS right." Digital Ship Maritime technology at SMM September 2008 sees the return of the SMM exhibition in Germany. This biennial gathering is one of the biggest international events for the maritime industry, with 47,000 visitors from all over the world meeting with 1,800 exhibitors in eleven different halls. With such a wide range of people to visit, Digital Ship highlights some of the maritime technology companies that will be displaying their wares at SMM, and where you can find them 3r software solutions 3R software solutions is a workshop optimisation and software development company, whose programs are used in shipyards and design companies such as Aker Warnow/Wismar, NSWE, Blohm + Voss Hamburg, Volkswerft Stralsund. At SMM 2008 3R software solutions will present the Kolli collision test, as well as RoNiGauge, a program designed to digitally measure tubes and create basket models. Other programs include its RoNiCAD software for the creation of isometric designs, RoNi R2D for the creation of P&I diagrams, the workshop control RAMP and the newly developed RoNiDraftboard for on-site CAD. 3R software solutions will be exhibiting at Hall B2,EG 240. Alfa Laval At SMM 2008, Alfa Laval will display its PureThinking solutions to treat crankcase gas, bilge water and ballast water, PureBallast and PureVent, as well as its new S and P Flex range separator module and the F-152 fuel oil filter. Separator technology - stand 363 ware system is able to offer support to shipyards and designers for the full shipbuilding lifecycle. AVEVA can be found in Hall B6, at stand 371. Bornemann Pump company Bornemann is to showcase its intelligent pump solutions at this year's SMM. Bornemann's flagship product is its screw spindle pump, which comes in various design and performance sizes used depending on the task on hand and the requirements. This pump is used for a number of different functions, such as loading pumps on tankers, as transfer pumps for heavyduty HFO qualities and as lubricating pumps for supplying the main engine. Bornemann progressive cavity pumps are also available, used as sludge pumps, bilge pumps, as pumps to feed oil extractors, and to empty tanks (residue pumps). Visit Bornemann at stand 220 in Hall A2. CONRAC CONRAC will present its new generation of Radar and ECDIS MultiTask Monitors at SMM, which feature a new 16:10 screen format. New screen sizes have been added to the 60xx SD wideECDIS series ranging from 20 to 26" screen diagonal in 16:10 format. Available configurations are console mount, cabinet and chassis-only versions for easy integration into any IBS. Large screen displays with full HD resolution are also available with diagonals of 46 and 57". All displays incorporate multi-functional video inputs like DVI/Analogue, SVHS and Composite Sync, while integrated ALC (Ambient Light Control) automatically adjusts the brightness level according to the surrounding light conditions. The company's OEM customers will also be presenting their latest Integrated Bridge Systems using the new 'wideECDIS' format. CONRAC can be found in Hall B6, at stand 145. Datema Dutch company Datema, with over 10 years experience in the electronic chart market, will be presenting its ENC-online service at SMM in Hamburg. The ENC-online service provides shipowners with features like a graphical chart catalogue (ChartPlanner), 24x7 ordering of licences and remote updating over E-mail. Visitors to the Datema stand can see a live demonstration of the service. You can find Datema at stand number 163 in Hall B5. Dualog At SMM Dualog will be demonstrating its newest generation ship-shore communication solution, the Dualog Connection Suite. Dualog Connection Suite provides users with a range of services to manage and control both dial-up and internetbased communications. It comprises services such as WebMail for crew, RemoteConfig for installing and configuring the ship set-up, TrafficManager for an instant and complete overview of the fleet's data communications status, RemoteControl for access to the vessels' IT infrastructure, and Web4Sea which offers control over shipto-shore IP access by computers or users and other management functions. For demonstrations of these systems, visit stand number 115 in the joint Norwegian Pavilion in Hall B7. Eutelsat Eutelsat Communication and SpeedCast Limited are jointly launching a new maritime broadband communications service specifically designed to cater for the needs of the maritime industry. Eutelsat is one of the world's largest The company will focus on Integrated Ship Support, which combines spare parts procurement with other value-added services to streamline and safeguard the supply chain. Alfa Laval will also premiere AQUA; a freshwater generator, and the new JRC plays an integral role in the lives of seafarers... Gunclean Toftejorg i65 D tank cleaning machine. Today, not only do thousands of vessels in the Alfa Laval can be found in merchant, fishing and leisure sectors rely on our Hall A1, at stand number 363. AVEVA Visitors to the AVEVA stand will be able to examine the latest versions of the AVEVA Marine shipbuilding software, which combines Tribon and AVEVA products with a number of new, productivityenhancing functions. The AVEVA Marine soft- satellite operators, while SpeedCast, wholly owned by AsiaSat, is a regional satellite operator in Asia. The new services will cover key shipping routes using Ku-band satellite capacity. In addition to a fixed flat fee per ship and real time communication, the system provides automatic switching between satellite coverage beams, with no manual intervention, over a one-metre stabilized antenna. For more information visit stand number 261, in Hall B4. Furuno Furuno's stand at SMM will exhibit its INS Voyager Integrated Navigation System and its new Bridge Alarm System BR-1000. The company's new INS Training Centre (INSTC) will also be introduced, which offers ECDIS education, Bridge Management Training and product/ system training. In the communications sector, Furuno will showcase its latest broadband products, including VSAT and FleetBroadband systems. The Furuno stand is situated in Hall B6, stand number 110. Imtech Marine Group The Imtech Marine Group will be officially launched at the SMM exhibition. Imtech Marine Group is an independent group of Imtech companies who are joining forces to offer the marine industry a wide range of technical solutions The group offers systems and services in automation, navigation and communications, HVAC (heating, ventilation & air condition), fire detection, energy and AV entertainment, and includes companies like HDW-Hagenuk Schiffstechnik, Imtech Marine & Offshore, Imtech Schiffbau-/Dockbautechnik, Radio Holland Group and Royal Dirkzwager. Learn more about the different services the group has to offer at stand number 210 in Hall B6. meet JRC at stand 301, hall B6 products for safe navigation, but also benefit from our advancements in technology visit www.jrc.co.jp to find out more VHF radiotelephone JHS-770S/JHS-780D FleetBroadband JUE-250 Black box radar JMA-5300Mk2 series since 1915 Digital Ship Ship September 2008 page 59 ELECTRONICS & NAVIGATION Iridium Iridium will showcase its new enhancedbandwidth Iridium OpenPort marine satcom service at SMM. The Iridium OpenPort terminal provides dynamic allocation of three independent phone lines and a high-speed data port configurable from 9.6 to 128 kbps. All voice and data circuits can be used at the same time. The unstabilised omnidirectional antenna is about the size of a small boat radar radome, and the lightweight unit can be easily installed during a brief port visit. It contains no moving parts, which greatly reduces cabling, maintenance and repair costs. Iridium will begin delivering production units in October. See the Iridium OpenPort terminal at stand 551, in Hall B6. ISIC Danish company ISIC will present its latest product DuraFlex at SMM, which aims to provide customers with ruggedised computing systems designed for a long service life. The company says that these units are ideal for marine uses, and are well suited to navigation, control and communication applications. In addition to the DuraFlex line, ISIC also display a range of other marine PC and monitor products. Visit ISIC in the Danish section in Hall B1, at stand number EG840. Jeppesen Marine At SMM 2008 Jeppesen Marine will dis- play its navigation and operational solutions, including its world wide charts and data services. At the core of Jeppesen Marine's commercial information solutions is the CMAP Professional+ vector chart database with worldwide coverage. The unique CMAP Electronic Chart distribution format, CM 93/3, uses official ENCs issued by National Hydrographic Offices. Jeppesen Marine Vessel and Voyage Optimisation Services utilise proprietary routing algorithms, which can help to reduce fuel costs and improve the efficiency of shipping fleets. Visit Jeppesen Marine at Hall B7, stand 222. JRC JRC will present a new range of products at this year's SMM. The JUE-500 FleetBroadband FB500 is its latest offering in a long line of Inmarsat maritime products. The system's electrical and mechanical design is based on JRC's existing JUE-33 Fleet 33 and JUE-250 FleetBroadband technology. One of the most innovative aspects of this terminal is that existing users with a JUE-410 Fleet 77 installed onboard need only to replace the below deck unit and a small part inside the antenna to upgrade to JUE-500 FleetBroadband FB500 - keeping the same antenna, cabling and peripherals on the vessel. JRC will also show the new solid state S-band radar, a low powered solution that improves clutter visibility due to new sig- SPOS ® “MASTER” THE WEATHER nal processing technology and integrates a brushless motor and solid state transmitter, decreasing maintenance costs and increasing life span. Visit JRC at stand 301 in Hall B6. KVH KVH Europe will present its 60 cm TracPhone V7 with mini-VSAT Broadband service at the SMM exhibition. The system offers broadband internet access and VoIP communications to commercial mariners with data rates as fast as 512 Kbps (ship-to-shore) and 2 Mbps (shore-to-ship), and includes options for flat-rate monthly airtime pricing or permegabyte plans, and a 36-month commercial lease programme. Together with KVH's family of TracVision satellite TV-antennas and Inmarsat-compatible satellite communications FleetBroadband systems, KVH Europe and its network of commercial partners offers a range of communications and entertainment solutions. Learn more at stand number 536, in Hall B6. Lilley & Gillie Lilley & Gillie will be launching five new products at SMM. These include a new series of speed over the ground (SOG) and speed through the water (STW) speed logs using the latest in electromagnetic and GPS technology. The company will also be launching a new type approved SR4 class A magnetic compass and a transmitting magnetic compass system, which will include an off-course alarm and steering repeater together with a new series of digital repeaters and a new universal repeater. The company's existing ECDIS technology will also be on display at the company's stand. Visit Lilley & Gillie at stand number 650 in Hall B6 at SMM. Maris Maritime Information Systems AS (Maris) will showcase its range of navigation products at SMM, including ECDIS systems, radar data processing and display systems and Voyage Data Recorders. The company introduced the world’s first LCD based ECDIS system, and more recently the world's first fully type approved S-VDR with optional ECDIS. It also offers update services for ENC's and ARCS via e-mail with the approval of the UKHO and Primar. In June 2007 MARIS introduced its Maritime Digital Service (MDS), what it calls a 'one stop shop' for maritime digital data and publications. Find out more and enjoy a demonstration at the Maris stand, number 141 in Hall B6. Marlink ...“We have found it extremely helpful in planning our voyage and more importantly staying out of bad weather areas”... ...”on this voyage we used 87,4 metric tonnes of HFO less”... T: +31 317 399 800 MeteoConsult A MeteoGroup Company www.SPOS.eu Marlink will present its always-on VSAT solutions and on-demand mobile satellite services to maritime customers at its stand at SMM. The company's satellite communications services include maritime VSAT, software, terminals, traffic accounting and Point of Service Activation services. Marlink, a Vizada company, has offices worldwide including in Athens, Brussels, Digital Ship Ship September 2008 page 60 Dubai, Hamburg, Houston, London, Oslo, Rockville, Singapore and Tokyo to service customers all over the globe. Visit Marlink in Hall B6, at stand number 531. McMurdo McMurdo, a producer of emergency location beacons, will display its latest advances in distress beacons, safety information communications, and personal location at its stand Its systems include EPIRBs (Emergency Positioning Indicating Radio Beacons), PLBs (Personal Locator Beacons), SARTs (Search and Rescue Transponders) and VHF Radios for the maritime market. Also on display will be the company's Smartfind EPIRB range, advanced location beacons with optional integral GPS position information and standard 406 MHz transmission, as well as the Fastfind Max range of Personal Locator Beacons, which offer optional integral GPS and the standard 406 MHz transmission and are designed for carriage by individuals. Visit McMurdo at stand number 044 in Hall B6. Raytheon Anschütz Raytheon Anschütz will launch its next generation of Integrated Bridge Systems during this year's SMM. The new system will replace Raytheon's current bridge solution which is installed on more than 600 vessels. Integrated Bridge Systems - stand 320 The new Bridge System comes with a new console design with improvements relative to ergonomics as well as ease of installation. All operator controls for radars, ECDIS, conning display, autopilot, steering and gyro compass follow the same design. All consoles are fitted with new widescreen flat panel colour displays, with an increased target area (PPI). Raytheon Anschütz has also recently launched the newest version of its NSC Radar series, which includes its SeaScout collision avoidance function. The new low profile radar antennas, with less weight and less wind resistance, will be on display at SMM. Visit Raytheon at stand number 320 in Hall B6. Rovsing Dynamics Rovsing Dynamics will gather ship owners, classification societies and machinery makers together to exchange views and experience with vessel condition monitoring, having organised a forum at SMM. Ship owners, who have implemented monitoring solutions together with Rovsing Dynamics, will share their goals and practical experience with monitoring Digital Ship of main engine bearing wear, thrusters and turbochargers. These include PRISCO, Reederei F. Laiesz and Scandlines. DNV, Germanischer Lloyd and Lloyd's Register will present their guidelines for a successful Condition Based Maintenance strategy, supplemented by the requirements of MAN Diesel, who now recommend ship owners to completely omit regular open-up inspections of the crank-train bearings of certain engine types with an approved bearing wear monitoring system. For a full programme and to sign-up, visit www.rovsingdynamics.com/maritime. SeaMobile SeaMobile Enterprises will showcase its VSAT services for the maritime industry at this year's SMM. SeaMobile notes that it was the first company to install stabilised VSAT antennas on vessels at sea, and is keen to demonstrate the crew welfare potential of these technologies, such as internet access, stored value calling plans, and newspaper delivery. The company's global VSAT satellite communications network from MTN Satellite Services offers 'always on' systems to over 400 vessels worldwide, including commercial shipping customers, most cruise ships, private yachts, the government and military, ferries, and the offshore energy industry. Visit SeaMobile at stand OG214, Hall B3, in the USA Pavilion. Sea Tel Sea Tel is sponsoring the Hannika stand at SMM 2008, which will feature its TV-atSea antennas. For 'Broadband-at-Sea', Sea Tel's 4006 Saab TransponderTech Saab TransponderTech, with more than 15 years experience in marine AIS technology, is introducing a new Class B AIS transponder for smaller commercial vessels and pleasure boats not subject to the SOLAS AIS carriage requirements at SMM. The new R4B transponder transmits GPS coordinates, course and speed over ground, vessel name, call sign, type and size through a VHF data channel to all AIS-equipped ships in the area. It also receives data from all Class A or B AIS transponders for display on an electronic chart system or plotter. In addition, vessels fitted with the R4B can be monitored by base stations ashore for fleet tracking and managing commercial fleets in inland waters. Visit Saab TransponderTech at stand number 432, in Hall B6. SAM Electronics SAM Electronics, an L-3 Communications company, will exhibit a series of new-generation automation, navigation, power supply and energy distribution systems at SMM, as well as safety, security and infotainment systems, together with equipment from other L-3 companies. Major exhibits include a complete Ship Control Centre (SCC) bridge assembly integrating navigation, communication, propulsion control and alarm monitoring functions on ergonomically-designed, standardised consoles via a series of four new 23-inch flatscreen monitors. The navaid systems will be exhibited alongside the latest high-precision and typeapproved Speedlog SATLOG SLS 4120 with integrated alarm functions. A new Integrated Navigational Data Display (INDD) will also be shown, capable of showing conning functions at numerous on board locations. SAM Electronics can be found at stand number 340, in Hall B6. +LJK3HUIRUPDQFH 3RVLWLRQLQJRQDOORFHDQV %ULQJLQJ'HFLPHWHU$FFXUDF\ZLWKLQUHDFK 3URYLGLQJDUHOLDEOHVHUYLFHDQGEHLQJ DYDLODEOHWRRXUFXVWRPHUVDUHMXVWDV LPSRUWDQWWRXVDVRXU'*166DFFXUDF\ $VWKHZRUOG¶VOHDGLQJ'*166SURYLGHUWR WKH'3DQGFRPPHUFLDOPDULQHUVPDUNHW )XJUR6HDVWDU$6RIIHUVWKHJOREDOFRYHUDJH DQGDFFXUDF\\RXUHTXLUH :HVXSSRUWV\VWHPLQWHJUDWRUVWKDWIRFXV RQUHOLDELOLW\DQGUHGXQGDQF\EDVHGRQ PXOWLUHIHUHQFHVROXWLRQVDQGLIQHHGHGRXU FXVWRPHUVHUYLFHSURYLGHV\RXZLWKWHFKQLFDO VXSSRUWKRXUVDGD\ %RWWRPOLQHZH¶OOGRZKDWHYHULWWDNHVWR PDNHVXUH\RX¶UHXSDQGUXQQLQJGD\DQG QLJKW )XJUR6HDVWDU$62VOR1RUZD\ 7HO )D[(PDLOVHDVWDU#IXJURQR:HEZZZIXJURVHDVWDUQR Digital Ship Ship September 2008 page 61 ELECTRONICS & NAVIGATION will be displayed along with the new 2406 Ku Band Tx/Rx 24" d-ring VSAT antenna. The new 2406 allows system integrators to use a 60 cm antenna in SCPC, TDMA as well as CDMA applications, offering flexibility in scaled networks on a global basis. The 2406 can be used for applications like file and image transfer, video conferencing, e-mail, Virtual Private Networks, and database backup. Sea Tel can be found in hall B6, at stand number 550. SevenCs Recently SevenCs has released its new 'Contour Generator', an electronic chart system that operates utilising Helical Systems Inc. technology, which will be on display at SMM. The Contour Generator can be plugged into the company's ENC Designer system to enable the user to generate contour lines from cleaned survey data. The system creates the information taking all hydrographic rules into account. For example, depending on the final scale the contour lines are generalised and smoothed while staying on the 'safe side' of local topography. The company says that results have been proven accurate in many projects requiring ENCs with highly dense and accurate contour lines, especially for berthing and piloting tasks. Visit SevenCs at stand number 330, in Hall B6. Stratos At SMM, Stratos will introduce a new version of its 'AmosConnect from Stratos' e-mail service. The service upgrade aims to help crews enjoy the benefits of broadband connectivity, as well as improving business efficiency. This new version delivers improved email, data synchronisation, reporting, web acceleration, and security services, and supports all narrowband satellite connections, as well as the new broadband generation of IP-based satellite services such as Inmarsat FleetBroadband. It also supports Iridium OpenPort and the VSAT solutions OceanVSAT and StratosITek. Stratos can be found on the Inmarsat stand in Hall B6, number 111. Thrane & Thrane Satellite and radio communications company Thrane & Thrane will present a unique booth layout at SMM that will feature a number of new systems, including the SAILOR 900 VSAT, LRIT, SAILOR SP3500 ATEX radios and SAILOR FleetBroadband terminals. is expecting a lot of interest in this area at SMM. The company is offering LRIT compatibility testing and a new low-cost standalone LRIT transceiver in its efforts to service this sector of the market. Visit Thrane & Thrane at stand number 333, in Hall B6. Totem Plus Totem Plus is pleased to announce that its Electronic Chart Display and Information System, Totem ECDIS, has been approved by DNV, receiving the MED-B certificate (Wheelmark), and will be on display at the SMM exhibition. TOTEM ECDIS is the first ECDIS certified according to the new IEC 62288 standard, which is based on MSC 191(79) regulation. This regulation came into force on 1st July 2008. The system includes a range of features, such as presentation of information from various ship devices, route planning and monitoring, alarms on dangerous areas or close proximities to other vessels, collision prevention tools using online AIS information, and data logging and playback. The system can use C-Map and S57 for- VSAT satellite communications - stand 333 With three distinct areas - the bridge, cabin and office - Thrane & Thrane will take the opportunity to demonstrate the safety, security and efficiency applications enabled by its new systems. With the LRIT (Long Range Identification and Tracking) deadline fast approaching, Thrane & Thrane also says it mat charts, and is configured for dynamic licensing. Totem Plus is at stand number 562, in Hall B6. Transas At SMM 2008 Transas will demonstrate its range of navigation solutions for the mar- EC2007 makes your ECDIS tick Î Ove r M e e t us a t S MM S tand B 6 .3 3 0 2 3 - 26 Sept em ber 2 0 0 8 Ham b urg – Germ a n y Tyco Electronics Tyco Electronics is launching its latest products at SMM 2008, which include signal and power multi-conductor cables (C Lite), Cat 5,6&7 cable, Fibre Optic cables and connectors. Total assembly solutions can be configured, supplied to individual request. All cables are available with thin wall Zero halogen low smoke jackets, which are 50 per cent smaller and 30 per cent lighter than previous technologies. Tyco offers low cost Ethernet product solutions and a range of Fibre Optic products. To learn more, visit stand number 274, in Hall B6. Vizada Sperry Marine Sperry Marine will showcase its new-generation VisionMaster FT integrated navigation systems with TotalWatch multifunction workstations at SMM. For 2008, Sperry Marine is introducing the new WideView console, which provides more than 25 per cent more viewing area. The larger screen size is designed to give watch officers additional information to enhance situational awareness and ship safety. The extra space is configurable to show split-screen and window inset views, including the industry's first graphical view of underwater topology. Sperry Marine is also presenting a new family of Doppler, electromagnetic and speed logs as will as a range of commercial and military navigation products and solutions. Visit the company's stand, number 660 in Hall B6. itime industry. The company's stand will feature the Transas Integrated Navigation System (INS), a solution for shipyards as well as for crew training, where a realistic simulated training environment is needed. This system is based on DNV type-approved INS Class C HyundaiTransas Intelligent Bridge System, incorporating ECDIS, Radar and vector Conning applications Transas will also be displaying the Transas Full Mission Bridge Simulator, operating as a fully functioning training tool, at its stand during the exhibition. Visit Transas at stand number 231, in Hall B6. 15, 000 E l e c t r o n i c Ch a r t S y st e m s w o r ld w id e h a v e o u r ECD I S K e r n e l i n si d e . Digital Ship Ship September 2008 page 62 Vizada will showcase its basic connectivity services of satellite network operators Inmarsat, Iridium and Thuraya, enhanced with the Vizada Solutions portfolio, at SMM. Basic connectivity services to be presented at the exhibition include Inmarsat's Fleet family including FleetBroadband, as well as the new high speed data service Iridium OpenPort. Vizada Solutions can be combined with any of these core connectivity services, regardless of the operator, and include the Universal Card, a single card for prepaid voice and data over Inmarsat and Iridium terminals, as well as the Terralink family of IP-based solutions for secure, highquality data connections at sea. Vizada also offers SkyFile Anti Virus, a new software package to protect PCs and LANs on board vessels. You can find Vizada at stand number 230, in Hall B6. DS Digital Ship A vision for e-Navigation IMO’s e-Navigation strategy will certainly drive changes in bridge equipment - but how will existing and future technologies fit in with this concept? Dr Andy Norris looks to the future t the July meeting of the IMO Navigation Subcommittee the strategy for the development and implementation of e-Navigation was agreed (see page 53). This will be put to the Maritime Safety Committee for approval towards the end of this year at MSC85. The strategic plan defines e-Navigation as "the harmonized collection, integration, exchange, presentation and analysis of marine information onboard and ashore by electronic means to enhance berth to berth navigation and related services for safety and security at sea and protection of the marine environment." After approval, the NAV Subcommittee will commence work on an implementation plan, expected to be completed by 2012. Other international organisations will also be invited to become involved. Actual implementation will commence after 2012. However, it is an extensive programme and so some caution should be put on timescale expectations for any future regulatory requirements for the carriage of e-Navigation equipment. For instance, ECDIS is a vital component of the system and the regulatory transition to mandatory carriage is already proposed to extend until 2018 (to be confirmed at MSC85). Furthermore, most new and existing ships below 3,000 gt are not covered by the proposed requirements, as well as most existing ships below 10,000 gt. It can therefore be readily conjectured that it will be beyond 2020 before the full advantages of e-Navigation will be realised. Nevertheless, the infrastructure for eNavigation can be expected to become generally available during the 2010s. A E-Navigation implementation The strategy bases the case for eNavigation on the need to reduce collisions and groundings. It notes that 60 per cent of these incidents are caused by direct human error, often because decisions are being made in isolation, perhaps exacerbated by reduced manning. E-Navigation is envisaged as providing a checking process to navigation decisions but "there is also a need to recognize the role of the practice of good seamanship, the provision of suitable training and the use of procedures." Furthermore, the system must neither overburden nor distract the mariner. It is clear that the OOW will remain in control of the navigation process but eNavigation can perhaps be seen providing the role of an ever-vigilant assistant. It will also provide more automation in reporting to shore agencies. E-Navigation will not arrive on the ship's bridge as a new single box or display as it is a system level architecture. The way in which navigational information is displayed on the bridge will undoubtedly be affected, as will many bridge procedures. In the foreseen timescales its functionality is most likely to be accessed through multifunction task stations (MFTS), also known as multifunction displays (MFD). MFTS based bridges are already being fitted to some ships, providing switchable or concurrent display and control of navigation functions such as radar, AIS, ECDIS and track controllers, together with the display of various discrete navigational parameters. Last year IMO adopted revised performance standards for integrated navigation systems (INS), which explicitly recognise that INS can be conveniently implemented on an MFTS. MFTS-based INS equipment will certainly become available in the next year or two. INS monitors, combines, processes and evaluates data from connected sensors as well as providing suitable alerts. This matches many of the fundamental requirements of e-Navigation. For example, high integrity positioning, using automatic comparison of multiple sources of positional data, is a key component of e-Navigation and is also a typical application of the INS concept. Likewise, the checking, use and display of the latest available navigational data, whether from onboard instrumentation or from information transmitted to the ship from external sources, is key to eNavigation and is a typical INS function. The e-Navigation bridge layout is likely to match those of evolving MFTS solutions. These are scalable according to ship size, with the largest ships having five, six or more work station positions. Some stations need to be adjacent to allow the display of different data to be seen simultaneously by one operator. Other stations are distributed around the bridge, positioned in the optimum place for carrying out particular tasks. Multiple work stations give essential redundancy, allowing one or more to fail without compromising the safety of the ship. This is an important aspect concerning the need for increased integrity, inherent in the e-Navigation concept. User needs IMO's strategy makes it particularly clear that e-Navigation should be based on user needs. This implies that the user-interface will be an important aspect of onboard systems. There is a direct reference to S-Mode (Standard-Mode), which has caught the imagination of seafarers wanting more commonality in using equipment from different manufacturers. The concept of this mode is that all equipment will be able to revert to a standardised method of display and operation, should the user prefer this. Seafarers are always worried by new technology - not least because they have been let down many times in the past. This is reflected in IMO's strategic document, where it emphasises that e-Navigation should not be technology driven. ECDIS is a vital component of e-Navigation However, the way that some user needs are best met will rely entirely on technology, if this is the most reliable route. It is therefore important that user needs are defined at a suitably high level and should not assume a particular technology solution. For instance, today it is necessary for the OOW to compare position with multiple sources, such as GPS, radar and visual sighting to assess the integrity of position - as given normally by GPS. In the future, assuming multiple position sensors such as GPS, Galileo and eLoran, eNavigation should be able to give position with higher integrity verification than can be determined by a human operator. The user need is to have a defined level of positional integrity. However there is another important user need - that the human navigator retains positional awareness. The first need will be more ably performed in the future by machine; the second is, by nature, a human performed task, that is perhaps best achieved by regularly taking bearings of visually sighted objects significant to navigation and plotting them on radar or ECDIS. At times of poor integrity of positional information, perhaps due to jamming of satellite signals or abnormal solar activity, the system would automatically alert the user, who would revert to radar and visual techniques. The user's common use of bearings to maintain positional awareness would ensure that basic manual skills are maintained, fulfilling IMO's requirement to continue the practice of good seamanship. Design interaction Addressing the needs of users must come out of appropriate interaction with user groups, technologists and human element specialists. It is important that the defined user needs are sufficiently high level and do not assume a particular technological solution. The best interaction between human and machine abilities is essential to meet IMO's aims to reduce accidents and provide opportunities for improving the efficiency of transport and logistics. Of prime importance, the technologists must fully address reliability issues. If the equipment is unreliable the whole concept of e-Navigation becomes flawed. Enhanced reliability will inevitably increase the cost of equipment. However, any increase must be outweighed by the overall savings that will result in the use of e-Navigation. These issues must be carefully evaluated. Finally, the global infrastructure for eNavigation is an important issue that has yet to be explored in any depth. Much of it relies on good digital communications and standard data structures to enable the unambiguous and timely flow of data between eNavigation 'stations' ashore and afloat. For a number of activities, voice communication will remain important. The new infrastructure could possibly include an enhanced AIS capability. It is perhaps unlikely that it will move from its VHF frequency band but more channels could be allocated to increase its capability. This could significantly enhance the possibilities for data exchange between port authorities and ships. It can be expected that satellite-based systems will very commonly be installed in the timescales of e-Navigation. It is feasible that these could be mandated for some categories of ship and used for critical reception of larger data sets, such as ENC updates. The next four years will see the development of a plan that will change the future of navigation - definitely an interesting period … DS Dr Andy Norris has been well-known in the maritime navigation industry for a number of years. He has spent much of his time managing high-tech navigation companies but now he is working on broader issues within the navigational world, providing both technical and business consultancy to the industry, governmental bodies and maritime organizations. Email: [email protected] Digital Ship Ship September 2008 page 63 K^h^ijhViHBB'%%-!hiVcYcd)*%^c]Vaa6& '("'+HZeiZbWZg'%%-!=VbWjg\ HZkZchZVh!]jcYgZYedgih! dcZcZildg` >bV\^cZVbVg^i^bZldgaY^cl]^X]XgZl Xdbbjc^XVi^dc!kZhhZadeZgVi^dc!VjidbVi^dcVcY iZaZbZignVgZjhZY_jhia^`Z^cndjgd[ÈXZ# >bV\^cZVbVg^i^bZldgaYi]Vi]VhVX]^ZkZY\adWVa gZVX]!ÉVigViZhZgk^XZ[dgkZhhZahdchZV!cZVgh]dgZ VcY^cedgihl^i]^ciZ\gViZYhZXjg^in!kd^XZ!^ciZgcZi! 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