`How Perx Works` PDF here

THE PERX APP
LOGIN, SETTINGS, & CONTACTING US
Terms of Service
Enable or Disable:
Email updates (which include
reward notifications) &
American Express Card-Linking
Log
in
gin
Lo
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Contact Us!
Email will be sent using
email account used to
register.
**IMPORTANT**
Do not remove Device and
Account information in
email footer! Our team
needs this to access your
account details.
1
LOYALTY CARDS
WHERE TO FIND THEM
Scan code for chop
Subscribe for bonus chop
Loyalty Card
Don’t want
to subscribe?
Click X to
cancel and
continue to
the chops
you earned
with
purchase(s)
Overview of Perx
partner merchants
See new chops on
your card
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See your rewards
(if any)
2
SCRATCH CARDS
Out-of-Store QR codes for Scratch Cards: Facebook or EDMs:
WHERE TO FIND THEM
Perx Scratch Cards have to be accessed by QR
Codes. These codes are unique to the Merchant and
Rewards and have been used in three ways:
1. Out-of store
a. The Perx Facebook Page
b. On the merchant’s Facebook page (if
they choose to share)
c. The merchant’s own collateral
d. Perx’s EDMs
2. In-store at our merchant’s location(s)
In-Store QR Codes for Scratch Cards: Billboards or wobblers at cashier(s):
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Out-of-Store collateral by Merchant
(e.g. Haagen Dazs at bus stops in Singapore):
3
SCRATCH CARDS
Loyalty Task:
Net Promoter Score
Use finger tip to simulate scratching” on screen
HOW TO USE THEM
Scanning is
possible from any
page with this
‘Scan’ button
Reward will be added
to ‘Current Rewards’
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User will receive email
with reward details
4
REWARDS
HOW TO FIND YOUR
REWARD VOUCHERS
Details of current rewards
Details of
expired/used rewards
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Details of selected reward
Voucher for redemption
Details of selected used
reward
5
REWARD
REDEMPTION
This screen will
show if user has
existing rewards
stored.
Reward Redemption
Instructions and
disclaimers
Reward Voucher
with expiration time
Not ready to redeem?
Tap this ‘Back’ button to
return to previous
screen.
Active
countdown –
Reward voucher will
close once time runs
out and will be
removed from app
Tap ‘REDEEM’ to
continue redemption
process
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Once user taps ‘DONE’,
the reward will be
removed from the app
6
PERX TEAMS
FINDING TEAM CARDS, CREATING
TEAMS, AND INVITING FRIENDS
Only for users accessing Perx
Teams for the first time.
This screen will not appear
again after user taps ‘FIND
TEAMS’.
**IMPORTANT**
Each user can only join one team per
merchant.
Each team can have a minimum of TWO
members and a maximum of FIVE
members.
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Team Invites will be sent via email or SMS,
each containing a unique Team Code
7
PERX TEAMS
To enter Team Code, go to
Team Invites from menu
TEAM INVITATIONS &
JOINING TEAMS
Once you submit a
Team Code, your new
team will be listed
under ‘All My Teams’
Got an invite like this?
You can also go to ‘Team
Invites’ from ‘All Cards’:
Enter this Team Code in the
Perx app to accept the
invitation.
**IMPORTANT**
Each user can only join one team per
merchant.
Each team can have a minimum of TWO
members and a maximum of FIVE
members.
COPYRIGHT MAIPLAY PTE LTD
8
PERX TEAMS
VIEW TEAMS, TEAM CAMPAIGNS,
AND LEADERBOARDS
Team Campaign Details:
Time lift, team rank, team progress,
and each member’s contribution.
Leaderboard: view competitors’ scores
& ranks in relation to your team’s
Users can join teams in
two ways:
1. By accepting Team
Invitations
2. By creating their own
teams (see page 7)
**IMPORTANT**
Each user can only join one team per
merchant.
Each team can have a minimum of TWO
members and a maximum of FIVE
members.
COPYRIGHT MAIPLAY PTE LTD
Refer to page 7 for
invitation instructions
9