2007 Annual Report - Tri-County Mental Health Services

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A N N U A L
R E P O R T
Innovation · integration · independence · inspiration
Mission
Tri-County Mental Health Services is committed to
providing the people of Maine with excellence in mental
health, substance abuse, rehabilitation and life skills
services, respecting consumer rights, personal dignity and
maintaining agency financial stability.
Guiding Principles
· that we prioritize services to persons with the most severe and chronic disabilities;
· that we focus on our consumers’ expressed wants and needs;
· that we provide services in the most appropriate and least restrictive setting;
· that we include family members and/or significant other persons who are acceptable to consumers in their treatment;
· that we include consumers in the planning and review of agency services;
· that we coordinate service delivery;
· that we encourage professional growth and development of staff;
· that we foster staff commitment and satisfaction;
· that we value diversity among our staff and consumers; and
· that we maximize service accessibility, availability and efficiency through partnership with consumers, families and other community partners.
Tri-County endorses Recovery Based Trauma Informed services, which recognizes two common theses: that violence and the resulting trauma are
pervasive and should be acknowledged; and there is hope in recovery. In very simple terms, the approach encourages us to ask, rather than “what is
wrong with this person,” the question “what happened to this person.” The agency is the safety net for people of all ages who need a hand, an ear, a
safe place to live. Tri-County offers hope.
Community Roots
Tri-County Mental Health Services has been giving help and hope to Maine people for more than 50 years. Founded by a local priest with contributions
from the nine parishes in Lewiston-Auburn, the organization soon grew and became the state’s first community mental health center. Today, we are a
complex and sophisticated organization that employs more than 500 staff and serves more than 8,000 people each year.
A promise for the future
I
t was not so long ago that many of the people we serve would have spent years or even their lifetimes in institutions. Thanks to a growing
understanding of mental illness, advances in treatment, and the promise of a strong community support system, they now have the ability to live as
everyone would like – to work, to play, to be part of their families and communities. Even though we have more sophisticated clinical services and
treatment programs than ever before, shrinking funding is threatening that promise. Funding for community mental health services in Maine was reduced
by more than $100 million last year, between cuts in MaineCare reimbursement
rates that draw $2 in federal monies for every $1 spent, and projected savings from
implementation of Managed Care. We are already seeing the effect, as more people
fall through the cracks and land in our jails, hospitals, and on the streets.
Despite this challenge, we are directing our energies towards the future - the future of
the people who use our services, giving people hope for recovery. We are always looking
for the best practices and creating the most comprehensive, integrated community
services. This year we have done more to secure these futures than any other. We
have developed specialized services for adults with mental illness - Day Supports,
Chris Copeland, Executive Director
trauma treatment for children, treatment for people with both substance abuse and
mental health issues, expanded school based services, and expansion of our services to
Windham, to name a few. Our community relations and development activities are also helping to build the awareness and
financial support we need to ensure a solid future.
Chris DeMerchant, Board President
We have seen a remarkable evolution in this agency. Some key accomplishments are of innovative new programs that advance clinical integrity while
maintaining fiscal responsibility, an advanced electronic record system, and improved operational efficiencies throughout the agency. These and other
advances have helped us to realize a budget surplus for the first time in years. We are extremely proud of the hard work and creativity of the entire staff. We
continue to believe in the promise of compassionate community based care, and we believe it is ultimately more cost-effective. Our promise to the people of
Maine is to continue to strive for its realization.
Board of Directors/Corporators
BOARD OF DIRECTORS
CORPORATORS 2006-2007
Christopher DeMerchant, Lewiston
William Britting, Oxford
Patricia A. Burke, West Baldwin
N. Paul Gauvreau, Lewiston
Craig Gunderson, Lewiston
Ronald Jean, Lewiston
Roberta Lane, Auburn
Jolene Lovejoy, Rumford
Martha Meeks, Rumford
Dan Moreno, Auburn
Deborah Simpson, Auburn
Michael Williams, Auburn
Clerk, Chris Copeland, Peru
Richard Batt
Raymond Bissonette
Ruth Blauer
Alfred Brodeur
Laird Covey
Alice DeCato
Marcel Doyon
Lillian Fidler
Robert Fidler
Roy Gedat
Louise Hamilton
Andrew Harris
Phil House
EXECUTIVE TEAM
James Howaniec
Luralee Knapp
Susan Lavers
Rick Leavitt
Arthur G. Meader
Chip Morrison
Craig Phillips
Luanne Starr Rhoades
Barbara Randall
Jane Rich
Rhonda Wildes
Zark VanZandt
Chris Copeland, Executive Director
Tina Pelletier Clark, Director of
Development & Community Relations
Craig Owens, Operations Director
Catherine Ryder, Program Director
Diane Taglienti, Director of
Human Resources
C. William Shine, Director of Finance
Services for Adults
The Day Supports Program started as a pilot
project in Rumford, and groups are now
active in all of our locations. The program is
designed to aid recovery and increase the
ability to stay in the community by offering
training and support on a range of skills,
using a proven curriculum and supervised by
a mental health professional in partnership
with a peer facilitator. The curriculum covers
skills related to managing finances as well
as social skills like conversing, expressing
feelings, offering assistance, recognizing
anger signs, and more. At each stage of the
program, individuals are able to experience
personal growth and build self-esteem.
Melinda’s Story
A survivor of childhood sexual abuse, Melinda
turned to food and social isolation as coping
mechanisms when she was around 17 years
old. Her weight increased to over 525 pounds,
and her anxiety grew right along with it. She
became housebound, and spent nine years
virtually immobilized.
One day something snapped. “I said to myself I’m
miserable, I have heart problems. It’s do or die.”
She came back to Tri-County for counseling and
got involved in the Day Supports Program. Today,
she is the ‘nutrition guru’ of the Oxford group.
She has lost 330 pounds, walks fourteen miles a
day, and inspires the group with her strength and
determination. Melinda is embracing many new
things, including her first job ever, driving a car,
and she has even signed up for a writing class at
the local library. “I sat on my floor for almost ten
years. Now I feel that life is too short to be afraid”
Next June, Melinda and her 67 year old next door
neighbor plan to go sky diving. “I guess I’m not
afraid of much anymore.”
innovation
In the news
In September, we welcomed
>>
visitors to our new location for 24-Hour
In its first annual presentation
>>
of awards for outstanding commitment,
Crisis Services and Assertive Community
Treatment programs (ACT) at 230 Bartlett
Street in Lewiston. The agency hosted a
Ribbon Cutting Ceremony and Business
After Hours in conjunction with the
Androscoggin Chamber of Commerce.
“By making crisis stabilization more
accessible and coordinating with ACT
and Intensive Community Integration,
we can keep people safer and avoid
hospitalizations,” Chris Copeland,
Executive Director.
passion, and service, Tri-County Mental
Health Services recognized two special
individuals for their work to improve the
lives of individuals in our community. The
Honorable Judge John
B. Beliveau of Lewiston
was honored with the
Giving Voice Award for
his work with the Family
Judge Beliveau
Treatment Drug Court
with Cathy Ryder
Program. The program
improves the safety and welfare of children
and supports the recovery of their parents
from alcohol and drug abuse.
Kimberly Walker of South Paris
received the Inspiration Award, which is
presented to an outstanding Tri-County
Mental Health Services employee who
demonstrates excellence and exemplary
commitment to service clients and
achieving the agency’s mission.
Access to psychiatric and
>>
counseling services was recently
expanded for people in the Lakes
Region with the opening of Tri-County
Mental Health Services at Windham
Crossing. The new location offers greater
convenience and improved access, with
flexible evening and weekend scheduling.
Services for Children
Many times, traumatic experiences, especially in childhood, can develop into debilitating and
expensive medical conditions if not addressed. The landmark Adverse Childhood Experience
(ACE) Study shows that without intervention, adverse childhood events (ACEs) may result
in long-term disease, disability, chronic social problems and early death. Importantly,
intergenerational transmission that perpetuates ACEs will continue without implementation of
interventions to interrupt the cycle. That’s why we are committed to not only treating trauma,
but to addressing violence in our society.
Joey was only four years old when the murders
happened. No one knows how much he saw
or how much he knows. But we do know
About Thrive and TF-CBT
his life was changed forever. We also know
Tri-County is the lead agency for THRIVE- a six year effort to build a system of care for children
trauma if it is not addressed. That’s why
and families in Maine that will be family-driven, youth-guided, culturally and linguistically
we’re leading the way in making all of our
competent, and trauma-informed. THRIVE is bringing together mental health, education,
services trauma-informed, and we’re launching
child welfare, juvenile justice, and other sectors to learn how best to serve children and
trauma-specific programs like Trauma-Focused
families – together. As part of the Eastern Trauma-Focused Cognitive Behavioral Therapy
Cognitive Behavioral Therapy. Joey was one
Learning Collaborative, along with distinguished colleagues from such organizations as the
the first children to go through this program at
Dartmouth Trauma Interventions Research Center, Childhood Violent Trauma Center at the
Tri-County. We’ll never know what effects he
Yale Child Study Center, University of Maryland Baltimore Child Trauma Clinic, and others, we
may have had in ten, twenty, thirty years if he
are bringing TF-CBT to Maine children. The Collaborative is sponsored by the National Child
had not gone through this program. There are
Traumatic Stress Network and Duke University.
some things we are glad to never find out.
the potential long-term impact of childhood
• An estimated 3 million children and adolescents in the United States are exposed to serious traumatic events each year.
• Nearly one out of three adolescents have been physically or sexually assaulted by the age of sixteen.
• Violent crime victimization among youth found to be twice as high as the rate for adults.
intervention
Social Learning Center
The Social Learning Center is a day program for people with intellectual
and developmental disabilities and autism. It is a place where they can
work, play, learn, gain control and independence, guided by caring and
skilled staff who believe passionately in the potential of each individual
and respect for human dignity.
“We believe our
consumers should have
the same opportunities
that all of us have—to
work, to play, to be part
of their families and
communities.”
independence
– Chris Copeland
>> Photo Voice
pictures of certain things; for example,
things that made them happy or things
Communication is a vital and basic human
they wanted to change.
trait, yet many individuals with physical
and intellectual disabilities face major
communication challenges. This spring,
>> Sensory Integration Rooms
some adults with intellectual disabilities at
For some people with developmental disabilities
Tri-County Mental Health Services’ Social
or autism, the brain may process sensory
Learning Center broke down some of those
photographic technique. It entrusts
information differently. Sights, sounds, smells,
barriers. Their tools were cameras and their
cameras to the hands of people to enable
and tactile sensations may be exaggerated or
guide was Jenny Sadler, a Bates College
them to act as recorders, and potential
dulled. They can cause distress or even pain, or
student whose senior thesis was a Photo
catalysts for social action and change, in
limit people’s ability to interact. With help from
Voice Project.
their own communities.
some generous donors and family members, the
Photovoice is a process by which people
Jenny worked with seven disabled adults
Social Learning Center has developed Sensory
can identify, represent, and enhance
in the Day Program at SLC by providing
Integration Rooms, each with effects to either
their community through a specific
them cameras and asking them to take
stimulate or calm the senses.
Operational Excellence
You may not think of a mental health agency as a high-functioning business operation, but – more than ever – Tri-County is just
that. In the past two years, the agency has created a top-notch Operations Department to adopt the latest in business expertise,
skills, and practices. Our values are, customer first, personal accountability, lead through innovation, one agency, one team.
The Ops team is
•Creating Operations Centers of Excellence. Our first center is bringing all referrals and
consumer contacts for service into one central servicing center.
•Applying Business Re-Engineering & Process Mapping Techniques to make it easier for
Consumers to access our services and to lower costs.
•Introducing key performance metrics to track and analyze outcomes in major goal areas.
•Training and developing employees to increase business knowledge and skills, increasing
accountability and focus on results.
•Developing a culture/mind-set that the “voice of the customer” drives all that we do.
•Leveraging Technology to enhance service delivery. Our state-of-the-art electronic records
makes critical information available 24/7 in most locations.
Sequential Processing & Consumer Registration Process
Before integration of a central intake system
After
“The critical distinction
is not between business
and social, but between
great and good. We
need to reject the
naive imposition of the
‘language of business’
on the social sectors,
and instead jointly
embrace a ‘language of
greatness.’
– Jim Collins, Good to Great in the Social Sectors
Revenue & Expenses
EXPENSES
WAGES & CONSULTANTS
PAYROLL TAXES
EMPLOYEE BENEFITS EXPENSE
PROFESSIONAL SERVICES
EQUIP AGREEMENTS & REPAIRS
SUPPLIES EXPENSE
OCCUPANCY EXPENSE
DEPRECIATION
INSURANCE
TRAVEL EXPENSE
INTEREST EXPENSE
MISCELLANEOUS EXPENSE
SERVICE PROVIDER TAX
$14,680,353
$1,113,050
$2,627,796
$102,629
$129,398
$671,849
$1,269,906
$606,917
$90,222
$403,446
$411,256
$334,732
$429,190
$22,870,744
We strive to keep
administrative costs
at 15% or less.
Service Provider Tax 2%
Miscellaneous 1%
Interest 2%
Travel 2%
Insurance 0%
Depreciation 3%
Occupancy 6%
Supplies 3%
Equipment 1%
Professional Services 0%
Employee Benefits 11%
REVENUE
SELF PAY REVENUE
MEDICARE REVENUE
3RD PARTY REVENUE
MEDICAID REVENUE
OTHER PATIENT REVENUE
CONTRACT REVENUE
UNITED WAY REVENUE
TOWN & COUNTRY REVENUE
MISCELLANEOUS REVENUE
$362,569
$317,255
$433,654
$18,334,243
$178,947
$2,796,284
$85,413
$98,961
$290,649
$22,897,976
Other Patient 1%
Contract 12%
United Way
Town & County 1%
Miscellaneous 1%
Self-Pay 2%
Medicare 1%
Payroll Taxes 5%
Wages/Consultants 64%
3rd Party 2%
Medicaid 81%
Inspired Voices ~a journey of hope
Our children are watching us
They put their trust in us
They’re going to be like us
So let’s learn from our history and
Do things differently
I hope
For more love, more joy and laughter.
I hope
You’ll have more than you’ll ever need
I hope
You’ll have more happy-ever-afters
I hope
We can all live fearlessly
And we can lose
All the pain and misery
— Emily Robison, Martie Maguire,
Natalie Maines, Keb ‘Mo’
inspiration
We celebrated an evening of Inspired Voices on May 19 at the Franco-American Heritage Center in Lewiston. It featured powerful songs,
artwork and poetry by individuals whose lives have been touched by the agency, along with music and performances by some of Maine’s
best regional talent. Special thanks to Tory Ryden, WMTW Channel 8 News Anchor, who was a gracious mistress of ceremonies.
Thank you to our sponsors
Supporters: Androscoggin Bank, Great Falls Security Systems, Inc., Maine Bank & Trust, TD Banknorth, Lewiston Sun Journal.
Friends: Champoux Insurance Agency, Lee Auto Mall, O’Hearn Insurance Agency, Schooley Mitchell Telecom Consultants
Mark & Jennifer Tanous, Roberta Lane
We are proud to partner with many organizations and agencies to strengthen our community safety net:
Common Ties · Maine Association of Mental Health Services · Department of Health & Human Services · Maine Association of
Substance Abuse Providers · Community Concepts · St. Mary’s Regional Medical Center · Androscoggin Home Care & Hospice
National Alliance of Mentally Ill – Maine Chapter · Western Maine Pediatrics · And many more…
Where we are
SCHOOL PROGRAMS
BRIDGTON
CASCO
SEBAGO
HARRISON
BALDWIN
DENMARK
FRYEBURG
HIRAM
LOVELL
WATERFORD
CORNISH
PARSONFIELD
BROWNFIELD
People served by program
Adults
Oxford
Rumford
Farmington Androscoggin
Bridgton
Windham
TOTAL
Adult Medication
Management
88
74
207
441
57
Community
Integration
212
161
198
510
220
Psychological Testing
23
7
5
21
15
Groups
25
26
31
16
Substance Abuse
53
112
147
355
99
0
766
Adult Outpatient
441
269
225
2,144
452
19
3,550
ProCare
389
222
240
1,662
283
Intensive
Community
Integration
51
0
0
54
0
0
105
Day Supports
31
36
15
21
22
0
125
HOUSING PROGRAMS
LEWISTON
LISBON
RUMFORD
SABATTUS
FARMINGTON
SOUTH PARIS
21
888
1,301
0
71
98
2,796
Geriatric Services
42
Community
Housing
51
Assertive Community
Treatment (ACT/HOPE)
150
Total: 9,943
HOSPITALS/MEDICAL BASED
PROGRAMS
ST. MARY’S REGIONAL HOSPITAL - LEWISTON
BRIDGTON HOSPITAL - BRIDGTON
WESTERN MAINE PEDIATRICS - NORWAY
Children
Child Outpatient
199
132
97
580
201
8
1,217
Multi-Stystemic
Therapy
64
0
16
86
0
0
166
Children’s Case
Management
208
70
102
287
?
667
Child Medication
Management
0
5
32
436
55
528
Child Assertive
Community
Treatment
49
49
Total: 2,627
Crisis Services
Adult Emergency
1,754
Child Crisis Residential
52
Community Trauma Response Team
4
Child Emergency
456
Adult Crisis Residential
76
Total: 2,342
Adolescent Drug Court
15
Adult Drug Court
41
Family Drug Court
9
Total: 65
“Everything that is
done in the world is
done by hope.”
Martin Luther King, Jr.
A Supportive Community Makes a Difference!
Never in our 50+ year history has YOUR support been more vital. Your contribution will help strengthen our ability to serve the most
vulnerable people in our communities. Your help can help preserve the services that bring hope and recovery to so many people, in our
community. It is a sound investment in the future.
Fact: Success rates for treating mental illnesses now exceed those of leading physical illnesses. Up to 90% of people treated with a
combination of medication and therapy experience substantially reduced symptoms, enhanced quality of life, and increased productivity.
Fact: Almost 60 million Americans – one of four adults and one of five children – have a mental illness that can be diagnosed and treated
in a given year. Mental illness is more common than cancer, diabetes, or even heart disease.
Yet, Maine is reducing spending on behavioral health for our neediest people. MaineCare rates for these services have been reduced,
and for each state dollar we save we lose $2 in federal matching funds. Combined with the additional savings the state is seeking by
contracting with a for-profit managed care company to administer the behavioral health system, the cuts amount to $100 million. More
severe reductions are expected in the coming year.
How to Give Hope
We welcome cash donations, pledges, memorial or honor gifts, bequests, planned gifts, stock
transfers, corporate sponsorship, in-kind gifts, insurance donations.
For information, please contact: (207) 784-4110 x 158
TCMHS Development Office 415 Rodman Road · Auburn, ME 04210
Thank you to our generous donors…
DIRECTOR’S CLUB
($2,500+)
Cumberland County
CWG Fund of the Maine Community Foundation
(Day Supports)
Franklin County
J.T.G. Foundation
Kate Anthony Trust (Social Learning Center)
Margaret E. Burnham Charitable Trust
Town of Bridgton
Town of Brownfield
Town of Casco
Town of Denmark
Town of Harrison
Town of Lovell
Town of Naples
Town of Rumford
LEADERSHIP CIRCLE
($1,000+)
Maine Metal Recycling, Inc.
Oxford Networks
Town of Baldwin
Town of Fryeburg
Town of Norway
Town of Porter
Town of Sebago
Town of Waterford
Town of West Paris
Town of Woodstock
Wal-Mart, Oxford
PATRON
($500+)
Bates College
Chris Copeland
Craig Owens
Maine Bank and Trust
Reachout Committee of Gould Academy
The Bass Federation of Maine, Inc.
Tina Pelletier Clark
Town of Andover
Town of Greenwood
Town of Hartford
Town of Hebron
Town of Lisbon
Town of Livermore
Town of New Gloucester
Town of Otisfield
Town of Sumner
Town of Wales
Wal-Mart, Mexico
ADVOCATE
($100+)
Butler Bros.
Camden National Bank
Catherine Ryder
Cavalier Club Bingo
Cavalier Towne & Country Club
Chris DeMerchant
Diane Taglienti
Douglas & Martha Breunig
Employees of Liberty Mutual Insurance
Ethan Allen Operations, Inc.
Frederick & Janet Bishop
Jolene Lovejoy
Michael Williams
N. Paul Gauvreau
Nadeau’s Refrigeration
Peggy Newton
Raoul & Ann Caron (306 Pine St.)
Ron & Donna Bissonnette
Ronald Jean
The Employment Times, Inc.
Town of Buckfield
Town of Byron
Town of Gilead
Town of Greene
Town of Hanover
Town of Mexico
Town of Newry
Town of Stoneham
FRIEND
(GIFTS TO $99)
Anonymous (2)
Anita St. Germaine
Ann Perron
Bill Judkins
Bob & Jackie Schuesler
Brenda Roy
Brian Dench
Brianne Masselli
Carlisle’s, Inc.
Connie Lemieux
Connie Mower
Connie Ouellette
Connie Turgeon
Customer Gift through Norway Savings Bank
Cynthia Smith
Dan Gosselin
Dan Lachapelle
David VanHemert
DeeDee Giguere
Denyse Pelletier
Dianna Bowen
Don Dube
Don Dufour
Donna HIlleboe Demuth
Donna Rivard
Doreen Cote
Doris Cormier
Doris Martin
Dorothy Cushman
Dot Levasseur
Elaine Lawrence
Garv Golding
Georgette Wing
Glen Esman
Glenda Waterman
Heidi Webb
Irene Thibodeau
J. Gregory Shea
Jackie Tardif
James J. Merrill (In Honor of Vietnam & Iraq
Veterans)
Jane Boilard
Jena Millette
Jessica Morrison
Joan Detel
Joyce Franklin
Joyce Marcoux
Kat Riseman
Kathryn Tracy
Kimberly Laberge
Leo Ouellette
Lincoln Plantation
Lorraine Latour
Marcel Doyon (In memory of Evelyn Doyon)
Margaret Craven
Mark Dionne
Martha Meeks
Mary-Rita Reinhard
Maurice & Jeannine Turcotte
Melissa Tremblay
Muriel Longtin
Nancy Morris
Mountain View Benefit Fund (In memory of the
brother of Vicki Matthews)
Nancy Hutchinson
Oscar Co.
Pamela Holland
Paul Lessard & Son
Pat Morrison
Patricia Griffin
Paula Masselli
Peggy Newton
Rachel Desgrosselliers
Reina Lessard
Rene & Corrinne Saindon
Riverside Realty
Robert Chapman
Robert & Patricia Owens
Sally Holt
Sara Nobles
Steve Brissette
Steve McPherson
Susan Lavers
Susan Martin
Susan Targett
Suzanne Ranger
Tanya Castranova
Tanya Perry
Terry Ford
Thomas Auger
Thomas Gagnier
Tim McMahon
Town of Upton
Viviane
Delacourt
William P. Beeaker, O.D.
William Shine
William & Sara Stockwell
Zark & Kitty VanZandt
INSPIRED VOICES SPONSORS
Lead Sponsors
Healy & Associates
Maine Employers Mutual Ins. Co.
Partners
CNN1240
First Choice Printing
FOX 23
Isaacson & Raymond
Supporters
Androscoggin Bank
Great Falls Security System, Inc.
Lewiston Sun Journal
Maine Bank & Trust
TD Banknorth
Friends
Champoux Insurance Agency
Espos Trattoria
Lee Auto Mall
Mark & Jennifer Tanous
O’Hearn Insurance Agency
Roberta Lane
Schooley Mitchell Telecom Consultants
UNITED WAY
United Way of Androscoggin County
United Way of Greater Portland
United Way of Oxford County
United Way of the Tri-Valley Area
IN KIND DONORS
Amy French
Anne Girardin
Araminta Matthews
Bedard’s Pharmacy
Bell Farms
Betty Moore
Bill Shine
BJ’s Wholesale Club
Bob Warren
Brent Laflin
Bruce & Pam Davison
Caswell’s Liquidation
Cathay Restaurant
Cathy Chase
Catherine Ryder
Chris Copeland
Christina Gerber
Corinna Engle
Country Kitchen/LePage Bakeries
Craig Owens
DiFazio Realty Management
Don Dufour
Doris Arsenault
Dudley’s Restaurant
Dunkin Donuts
Elizabeth Ann Express Lube
Fireside Inn & Suites
FOX23
Funtown/Splashtown USA
Glenda Loon
Goodwill Industries
Grant’s Bakery
Graziano’s Restaurant
Great Falls Security System, Inc.
Hamilton Company
Hannaford
Heartland Restaurant
J. Gregory Shea
Jean Smith
Jeannette Nolin
Jerri Zemlansky
Jill Croteau
Katie Stanhope
Kim Foskett
Kristal Howard
L/A Bushido
Lauren Shaw
Lewiston Veterinary Hospital
Luc Dionne, M.D.
Mary Verill
Maurice’s
Melissa Gomez
Mike Williams
Movie Gallery
Mr. Bernard’s School of Hair Design
Mr. Paperback
N. Paul Gauvreau
Noreen Coolidge
Oxford Hills Middle School
Papa John’s
Pat’s Pizza
PBG
Peggy Mascher
Pizza Hut
Quick Stop Video
Rachel Kelsea
Rena Lessard
Republic Jewelry & Collectables
Sabattus House of Pizza
Salvation Army
Sam’s Italian Foods
Save-a-Lot
Shaw’s Supermarket
Spring Harbor Hospital
St. Louis Church Social Justice
& Peace Commission
Susan Beliveau
Sweet Pea Designs
Tanya Castronova
The Kennel Shop
The Olympia Sports Foundation
Thomas Surette
Tim Horton’s
Tina St. Cyr
Tonya Labbe
Tonya Perry
Tracy Hemond
Trina Downing
Uncle Moe’s Diner
Val’s Flower Boutique
Wal-Mart, Auburn
Wal-Mart, Farmington
William P. Beeaker, O.D.
Yeung’s Chinese Restaurant
Yvette Pouzol
*A special thank you to all of our donors
who helped the children and families in our
community over the holiday season with
donations to Santa’s List for children and
families and Thanksgiving Baskets.
Donations are recorded from July 1, 2006 – June 31, 2007. If errors are found, please contact our Development Office at 207-784-4110 ext. 158
Referral Line
1-888-304-HOPE (4673)
Androscoggin County
Administrative Offices
415 Rodman Road
Auburn, ME 04210
207-784-4110
1155 Lisbon Street *
PO BOx 2008
Lewiston, ME 04241-2008
Community Housing
244 Lisbon Street
Lisbon, ME 04250
1-877-200-9076 / 207-353-4100
Social Learning Center
80 Strawberry Avenue
Lewiston, ME 04240
1-877-208-6134 / 207-783-4672
Crises Services / ACT / HOPE / ICI
230 Bartlett Street
Lewiston, ME 04240
1-800-550-3427 / 207-783-4695
Thrive
142 Canal Street
Lewiston, ME 04240
1-877-784-4705 / 207-782-5783
Franklin County*
144 High Street, Suite 1
Farmington, ME 04938
1-800-559-3556 / 207-778-3556
Northern Cumberland County
32 North High Street / PO Box 170
Bridgton, ME 04009
1-800-286-5629 / 207-647-5629
North Windham
744 Roosevelt Trail
North Windham, ME 04062
207-892-4623
Oxford County
143 Pottle Road*
Oxford, ME 04270
1-800-750-7911 / 207-743-7911
49 Congress Street*
Rumford, ME 04276
1-800-371-7981 / 207-364-7981
*Child Case Management Services Offered
Statewide Crises Services:
1-888-568-1112
www.tcmhs.org
TCMHS Development Office
415 Rodman Road
Auburn, ME 04210
(207) 784-4110 x 158