winter 2016 - Provision Healthcare
Transcription
winter 2016 - Provision Healthcare
WINTER 2016 E OF CARCULTURE OF CARE R U E “Respecting the dignity and value of every person” OR Provision Center for Proton Therapy has embraced a Culture of Care that extends beyond service N T and •A EC establishes a new standard of CCO SP U NTABILIT Y • RE excellence for patient care. •E IO AT XCE L COLL AB L E N C E • S E RVIC E CUL T Volume III, Issue I QUOTE OF THE SEASON “Winter is the time for comfort, for good food and warmth, for the touch of a friendly hand and for a talk beside the fire; it is the time for home.” –Edith Sitwell WE LISTEN TO YOU Please, let us know how we can make your visit as pleasant as possible! Send your suggestions, requests or opinions to: [email protected] PROVISION PROTON BLOG Subscribe to our Blog and keep up with all the things happening at Provision. www.provisionproton.com/blog SUBSCRIBE TO THE NEWSLETTER We made it easier than ever to subscribe to our newsletter! www.provisionproton.com Click on the “Newsletter” Tab Click “Subscribe to Our Newsletter” Enter your Information and Click “SIGN UP” PROTON STORE Welcome to the official Proton Store, where you can buy proton therapy wearables and novelties. 10% of all proceeds will benefit the Provision CARES Foundation, a public charity that supports cancer education, wellness, research and survivorship. Visit and start shopping now! http://provisionproton.com/about-us/store 3RD SCOTT HAMILTON EVENT FEATURES MICHAEL W. SMITH AND SKATING GREATS In a unique event where live music and ice skating unite, “Scott Hamilton and Friends on Ice” will visit Knoxville for a third year and help raise money for the fight against cancer. This year’s show is set for 5 p.m., Feb. 20, 2016, and will be held at the Knoxville Civic Coliseum. Featured performers will be renowned skaters of both long-time and more recent fame including Katia Gordeeva, 1988 and 1994 Olympic gold medalist with late husband Sergei Grinkov, Paul Wylie 1992 Olympic Silver Medalist, 2014 Olympic medalist Jeremy Abbott, world champion figure skaters Yuka Sato and Steven Cousins, U.S. national figure skating champions Alissa Czisny, Ryan Bradley, Michael Weiss and ice dancing champions Kimberly Navarro and Brent Bommentre, 1990s British National Champion Steven Cousins and ice dancers Sinead Kerr and John Kerr. The show will be choreographed to the live music of Michael W. Smith, an acclaimed singer, songwriter and musician who has sold more than 15 million albums, achieved 28 No. 1 songs, earned three GRAMMY® Awards, one American Music Award, and more than 40 Dove Awards. Most recently, in honor of ASCAP’s 100th Anniversary, Smith, along with Amy Grant, was honored as “a cornerstone of Christian music,” for his groundbreaking career and significant influence on the genre. Also in 2014, Smith was named “Philanthropist of the Year” by the Nashville Chapter of the Association of Fundraising Professionals (AFP) and honored by the Nashville Association of Talent Directors (NATD) for his impact on the Nashville entertainment industry. “Scott Hamilton and Friends on Ice,” will kick off with an ice show at 5 p.m. at the Knoxville Civic Coliseum. A celebration benefit dinner follows at 7:30 p.m. at the Knoxville Convention Center, 701 Henley St. Tickets for the ice show are on sale now and start at $23.00. Dinner tickets are available to individuals or groups for $150. Tickets are available online through the Knoxville Coliseum box office at KnoxvilleColiseum.com, or by calling (865) 215-8999. For information on attending the celebration dinner and becoming a sponsor, visit ProvisionCares.org. FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I Darrell Ragland Pancreatic Cancer AMBASSADOR ROUND-UP Provision does not specialize in repeat customers, but Darrell Ragland’s cancer diagnosis has brought him here more than once. And he couldn’t be more thankful. In 2002, Ragland was diagnosed with islet cell pancreatic cancer—the disease made famous by Steve Jobs. Fourteen years later, he says he is “living with cancer”—maintaining an active lifestyle and helping support others on their cancer journey. Ragland was treated for tumors near his spine, affecting the ability to use his arm, and in his liver. He came to Provision for treatment in April and August of 2014. “I’m grateful,” he says. “I’m grateful for the opportunity to further my days and have a quality of life.” He was 46, serving as technical advisor for Alcoa and raising four children in Evansville, Ind. when originally diagnosed with pancreatic cancer. Following surgery to remove his spleen, gallbladder and two-thirds of his pancreas, he lived five years with no other complications. Then the tumors returned in 2007, metastasizing to his liver. Using a combination of clinical trial treatments and conventional radiation, only two of 13 tumors remain. “With islet cell (cancer), tumors can pop up anywhere,” Ragland says. After a suggestion from a local radiologist, the Raglands began exploring proton therapy as a treatment option. The targeted form of radiation therapy allowed the tumors found in these delicate parts of the body to be treated without damaging surrounding tissue and severely impacting normal function. After making calls, and encountering automated responses, Ragland’s wife, Karen, contacted Provision. “A voice answered, tears started flowing,” Ragland says. “When you’re going through it, and you get a recording saying, ‘Your call is important to us, please hold,” to hear an actual person on the other end of the line is a big deal.” When he arrived at Provision for the first set of treatments, Ragland could not even squeeze his hand. “It was come to Knoxville or lose total mobility in my right arm,” he says. Today he has full mobility in his arm. And the follow-up treatment on his liver and lymph nodes was also successful. These positive outcomes have helped open the minds of Ragland’s physicians back home, and now they solicit Provision doctors’ opinions on his follow-up scans. Ragland credits his faith and family support system for challenging medical opinions that offered little hope—at one point a nurse informed him that they had done “everything we know to do for you,” he says. “As a patient advocate, you have to be persistent in finding something else,” says his daughter, Channelle Ragland. “They say, ‘Well, that’s it.’ We don’t accept that. We’re just not those kind of people.” continued on next page... FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I continued from previous page The Raglands are channeling what they’ve learned through their education and advocacy experience into a foundation aimed at helping cancer patients navigate a complicated health care system and find the treatment that’s best for them. Although initially targeting pancreatic patients, the Darrell Ragland Foundation has come to work with all families facing a cancer diagnosis. Keep up with our patients at ProtonStories.com Ragland believes it’s important to demonstrate that cancer is not a death sentence—and to provide others with the tools he’s found to live with the disease. Channelle tells the story of a recent encounter at the local drug store. “The pharmacist said, ‘I didn’t know he had cancer,’” she says, “’He’s always mowing the lawn.’” Proton therapy has been a big part of keeping him on that lawn mower and doing other things he enjoys most, Ragland says. “ I try to be grateful for my cancer. If I can learn to be thankful for today, hopefully there’ll be a cure tomorrow. ” FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I EMPLOYEE SPOTLIGHT This Issue Rowdy Helton, Property Manager, and Chris Hatcher, Building Maintenance Superviser, shine light on what it takes to keep Provision running smoothly. Rowdy Helton and Chris Hatcher never know what the day will bring— or the night for that matter. When you’re the building maintenance supervisor and the property manager for a four-building complex that includes a particle accelerator, complex medical equipment, physicians’ offices, labs, offices and lots of patients, you’re on everybody’s speed-dial and court a serious to-do list. “We are on call 24 hours, seven days a week,” Helton says. “I’ve left Dollywood to come here to answer an alarm. You can’t do this job and leave it here.” Rowdy Helton + Chris Hatcher What others say… “Rowdy and Chris are the epitome of customer service; on a daily basis they support the spectrum of needs of patients, visitors, tenants and staff. They cover a lot of ground in a day’s time and always willing to do more. It should give us great comfort knowing that Rowdy and Chris will be there when we need them; a true testament to their character, attitude and customer centered focus.” Between the two, Helton and Hatcher are responsible for complete building and property maintenance, and Provision workers and patients alike are accustomed to their presence—climbing ladders to peer above ceiling tiles, moving people to and from offices, fixing broken thermostats, re-keying doors and, well, just fill in the blank, they say. “We come in rain, shine, sleet or snow,” Helton says. “We’ve changed flat tires and jumped cars.” Andy Lorenz Vice President of Administration “We try to be the ‘Hey you!’ guys,” Hatcher says. “No matter what it is, if it’s something we can do we do it.” “Chris and Rowdy have been a pleasure to work with. From the day I set foot in Knoxville 2 ½ years ago I knew that these were two individuals that I could rely on as part of the team working to get the proton center open. They were always available, always willing to go the extra mile, and thoughtful and thorough in their work. We’d be hard pressed to find two better facilities guys.” David Raubauch, Vice President U.S. Sales and development Both were among the early employees of Provision—back when the proton therapy center was still a gleam in Terry Douglass’s eye and the site on an empty hillside. Helton came in 2009 and Hatcher two years later as the residential construction business where they had made their livelihoods suffered from the recession. “I went from mud and dirt to healthcare,” Helton says. At first, working at Provision involved a lot of mud and dirt too, and both men saw their jobs evolve as the Provision Center for Proton Therapy rose up out of the ground and began serving patients. continued on next page... FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I What others say… “They are the most compassionate, caring and helpful guys portraying our ‘Culture of Care’ all the way to the patients. They are the behind-the-scenes guys who make everything come together without a glitch. From how hot or cold you are in the building to a patient needing jumper cables for their car, they are always there! They have a “get it done” attitude and never complain about requests at the last minute as we are a fast paced moving company, but they are always flexible.” “When I interviewed Rowdy and all the variety of things that needed to be done – that wasn’t just facilities, he said “sounds like you are a busy lady” and you need some help - I want to help!!” Mary Lou DuBois CEO & President continued from previous page “When I first started I mowed grass,” Hatcher says. These days he monitors the building’s systems, keeping tabs on security, fire prevention and heating and cooling equipment; responding to alarms and making adjustments, either remotely or in-person. The two have responded to countless fire alarms, most of them false— except for the one that wasn’t. Last spring, an emergency project kept them on campus more than 40 hours straight. In spite of the demands, you could hardly find two employees more enthusiastic about their jobs. “To be involved with it is a blessing,” Helton adds. “I love the people, I love the employees.” RE OF CA U LT RE CU “I never dread getting up and going to work,” Hatcher says. “I’m just glad every morning…” Hatcher says, “to be a part of this,” Helton finishes his sentence. CE •A CC OU LLE IO N NCE CO LL ABO R AT • S ERVIC E “Respecting the dignity and value of every person” NTA B ILIT Y • R E T S P EC •E X FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I PHYSICIAN PROFILE Dr. Marcio Fagundes Radiation Oncologist Marcio Fagundes first encountered proton therapy when serving as a guest intern at Harvard University’s cyclotron facility in Cambridge, working with the “father of proton therapy” Herman Suit and writing a paper on the treatment of base of skull chordomas. It was 1994, just four years after the first proton therapy treatment center opened in the U.S. “I have always been motivated by innovative treatment modalities and their potential to improve cancer cure rates while preserving normal organ function and quality of life,” Fagundes says. It was several years before he began working directly with protons again, first returning to his home country of Brazil, where he served as medical director of the Centro do Oncologia Radioterápica do RGS in Porto Alegre, and then returning to the U.S. in 2007 to work at Missouri Baptist Medical Center in St. Louis. That move gave him the opportunity to pursue his interest in proton therapy, and he joined the ProCure Oklahoma City Proton Therapy Center’s medical staff in 2011. When Scott Warwick, Provision vice president for program development and strategic initiatives, met Fagundes at a conference that year, the two connected over proton therapy and auto racing. It was only later, as Warwick was seeking a medical director for the new proton therapy center at Provision, that Fagundes’s name came up again. “I was talking to many of the leaders in the industry, looking for potential candidates,” Warwick says. The medical director of ProCure named Fagundes as a bright star in the industry. Today, Fagundes manages a large roster of patients, heads up clinical trials and practices leading edge medicine as medical director of the Provision Center for Proton therapy. Education: Universidade Federal do RGS Porto Alegre, Brazil Residency: Radiation Oncology, University of Miami, Jackson Memorial Hospital Fellowship: Harvard Medical School Specialty: Radiation Oncology “I am continuing the advancement of the proton therapy field by collaborating in the development of multiple trials, such as imageguided hypofractionated proton therapy for prostate cancer and other upcoming studies looking at the incorporation of the novel intensity modulated proton therapy delivery method into the daily treatment of most cancer disease sites,” he says. Fagundes embraces new approaches to practice. For example, his willingness to do in-house placement of fiducial markers for prostate cancer treatment instead of requiring patients to see an additional specialist, opened the door for Provision to become the first proton therapy center to offer SpaceOAR hydrogel, a product that helps protect prostate cancer patients from radiation damage to the rectum. Because Fagundes undertakes the procedure using local instead of general anesthetic, the manufacturer has been training at Provision to learn the technique. In spite of his work load, Fagundes takes a hands-on approach with patients, setting aside time to answer their questions and providing his cell phone number. “He’s a patient’s physician,” Warwick says. FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER WINTER 2016 Volume III, Issue I HEALTH AND FITNESS ON COLD WINTER DAYS Fall may have lulled us, but January came on strong with chilly temps and the threat of wintry weather. All this can make you feel more like hibernating than keeping up with exercise or even good eating habits, especially if illness or weather interrupts the regular routine. But, don’t make excuses—try these tips for keeping this new year healthy during the winter doldrums. Keep drinking water: You may not feel as thirsty as on a 90˚ July day, but water helps the body’s processes maintain good function, particularly the vulnerable immune system, as well as keeping your appetite in check. Manage stress: Winter confinement and drudgery can make us more vulnerable to everyday stress, which battles our immune system and affects our ability to make other healthy choices. Be conscious of the things that stress your life and take deliberate steps to reduce them such as getting plenty of sleep (let short days be good for something!) and taking breaks for prayer, meditation and exercise. Add Vitamin D: Most people suffer from inadequate vitamin D, especially during the winter months where its source—sunshine—is in short supply. Taking a supplement helps support long-term health by improving bone strength and preventing things like heart disease and even cancer. It also helps curb depression and improves immune system health. Embrace winter activities: Invest in cold-weather wear and don’t be afraid to embrace the elements. Add exercise to the middle of your day, when its warmer, or mix it up by pairing shorter outdoor with indoor workouts. Getting out in the fresh air will help improve your mood as well as your health. Or try a new indoor sport like ice skating, hot yoga or a soccer league. Don’t skimp on fruits and veggies: It takes 5-6 servings a day to keep adequately fueled. If salads and smoothies seem too summery, try a hearty vegetable soup. Its an easy, delicious way to ensure daily intake of vitamins and minerals. Check out the BLOG at ProvisionProton.com for great Winter recipes! FOR MORE INFORMATION CALL TOLL FREE 1-855-566-1600 OR VISIT WWW.PROVISIONPROTON.COM PROTON THERAPY CENTER