Caloundra Chamber of Commerce

Caloundra
Aug / Sept 2011
BUILDING A
SUCCESSFUL
BUSINESS ON
A BRAND
MEMBER ON
THE MOVE
RED HOT CHILLI PEPPER
NEW LOOK TOURISM
BODY ANNOUNCED
TIMES ARE A
CHANGIN’ . . .
NOW DEAL WITH IT
DESTINATION SUNSHINE COAST
Chamber of Commerce & Industry Inc.
www.caloundrachamber.com.au
YOU RUN THE BUSINESS... WE KEEP THE BOOKS.
Hi, I’m Kylie
McKenna,
your home
loan
specialist.
WE TAKE YOUR BUSINESS ACCOUNTS SERIOUSLY.
TRUSTED SINCE 1997, WE’RE THE EXPERTS IN BOOKKEEPING COMPLIANCE.
Kylie McKenna
Mortgage Innovation Manager
Authorised representative of the
Commonwealth Bank of Australia.
My name is Kylie and i’ll be the one you talk to when you call
up about a home loan. I’m local to the area so i can offer you:
Local area knowledge
Years of local lending experience
A customised loan package
A decision on your application in 24 hours
If you’re serious about your business, a
Busy Bookkeeping complimentary financial
analysis will equip you with the insight and
tools to best realise your business potential.
Our confidential analysis can help identify
where you can improve your processes and
show you ways to save both time and money.
It’s professional advice at no cost.
Call me on 0433 934 125 to set up a meeting at a time and
place that suits you.
CALL BUSY BOOKKEEPING CALOUNDRA
FOR YOUR FREE ANALYSIS NOW!
commbank.com.au
Lyn Navin, Mobile: 0424 032 815
busybookkeeping.com.au/caloundra
Important Information. Applications for finance are subject to approval. Commonwealth Bank of Australia
ABN 48 123 123 124.
CBALA0065
PROFESSIONAL SERVICES
GST & BAS
Bank reconciliations
Accounts payable & receivable
Profit & loss reports
Cash flow & debt management
Stock control & inventory
Payroll, PAYG & Super
Systems set-up & migration
Accounts software training
seven
MEMBER ON THE MOVE
eight
TIMES ARE A CHANGIN’
fourteen
is this what sustainable living really means
regulars
features
Times are a Changin’ - Now Deal With It!
8
President’s Pen
4
5
Industrial Park Cut Prices
11
What’s the Buzz from the Executive Officer’s Desk
A&G Insurance Services
12
Member on the Move New Look Tourism Body 13
Education Spotlight
6-7
10
Carbon Tax - Is this What Sustainable Living Means?14
Tourism Update
16-17
Women’s Lifestyle Expo
15
Join the Caloundra Chamber of Commerce The Village of Diversity 18
2011 Caloundra Business Awards
19
Building a Better Sunshine Coast
20
Sococo
21
22
Caloundra Chamber of Commerce
and Industry Inc.
PO Box 117 Caloundra Qld 4551
11 Caloundra City Centre,
51-55 Bulcock St, Caloundra 4551
P 07 5492 5977 F 07 5499 7633
E [email protected]
www.caloundrachamber.com.au
Graphic Design and Production by Coastal Copy and Print
Cover image supplied by Caloundra Chamber of Commerce
caloundrabuzz
caloundrabuzz 33
presidents pen
from Bob Thompson
COnsumer spending, the dollar
and the caloundra cbd ‘love caloundra’ campaign
The rise and rise of the
Australian dollar to hit
US $1.10 is having a major
effect on our central
business district and
Caloundra’s Tourism and
Retail sector.
The Caloundra Chamber of Commerce has
underwritten an advertising campaign to
draw people and their dollars back into
Bulcock Street and the surrounding CBD
area.
During August, a $60,000 advertising blitz
was supported by our partners Caloundra
Journal and Hot 91.1. This includes
‘Free Parking Fridays’ where the cost of
operating parking meters has been met
by the Caloundra Chamber of Commerce
to form the backdrop to this promotion.
Retailers are getting in behind the
campaign by offering promotional
discounts and specials along with
‘Caloundra Cash’ rebates.
We must get customers back into
Caloundra shops rather than them
spending in other areas such as
Chermside and North Lakes. A recent
study conducted on the Sunshine Coast
revealed that 27% of our local shoppers
had recently shopped outside Coast
Retail businesses in a six week period.
Another study has shown that consumers
are clearly more price focused and are
prepared to change their purchasing
habits as they seek value for money.
BIS Shrapnel, in their latest report, said
that their outlook for retail is positive,
4 caloundrabuzz
however, returns will not be easy and
that retail faces a number of key risks
in the short to medium term, such as
the sustained strength of the Australian
dollar and consumer sentiment.
We must push the
advantages of buying
locally, where our
retailers have already
built loyalty and their
customers ‘truly
trust’ the retailers
value for money price
positioning.
Our members need to carefully review
their business strategies. Wal-Mart in the
United States have recently made it clear
that high – low price shenanigans are off
the table and that building trust through
price consistency is their highest value.
We must push the advantages of buying
locally, where our retailers have already
built loyalty and their customers ‘truly
trust’ the retailers value for money
price positioning. Rising fuel prices are
another cost saving measure as locals
push to make their money go further.
Localised pricing and a focus on high
levels of service will ensure that we can
win the day.
The Caloundra Chamber of Commerce
will continue working with our members
and the CBD retailers to promote this
area as a great place to do business. We
need to continue to ‘win the hearts’ of
locals and encourage them to buy locally.
Locals in turn need to understand that
shopping locally is a must - if you don’t
use it, you lose it.
Everyone in the chain needs to make a
profit and have a profitable business to
survive. If we don’t all work together and
shop locally we will wake up one morning
and find a shop or service we really need
is no longer in existence. This has an
impact on our whole economy.
Your Chamber cannot do it on its own, but
we are here to help. We need a group of
people to help us to promote our central
business district. Please consider it and if
you can make a commitment contact Sally
Waghorn, our retail committee expert
at ‘[email protected]’
or Steve Gaeth our Executive Officer at
‘[email protected]’ and
offer your support.
Together we can make Caloundra a ‘must
visit’ in the Sunshine Coast retail scene.
Bob Thompson
President
Caloundra Chamber of Commerce and
Industry
what’s the buzz?
from STEVE GAETH
As we approach the AGM for the
Caloundra Chamber on 13 September,
it is interesting to summarise some of
the projects that we are working on and
major achievements that we have seen
in 2011.
This year has been our busiest ever
as the Chamber actively seeks to fulfil
its mission of “facilitating a dynamic
environment that will assist our
members, local businesses and our
community to grow”.
We encourage all our members to get
involved with the Caloundra Chamber
and be part of the solution in creating
that dynamic economic environment
that we all need to thrive on the
Sunshine Coast.
THE CHaMBER
ACTIVELY SEEKS TO
FULFIL ITS MISSION OF
“facilitating a dynamic
environment that will
assist our members,
local businesses and
our community to
grow”.
Jan
Business Breakfast in support of Toowoomba Flood Appeal - $19,000
cheque presented to Toowoomba Chamber of Commerce
Feb
Started Kawana Waters Markets in conjnction with Shane Stanley of Noosa Farmer’s Markets.
Started ongoing involvement in SC University Hospital - Business Development group.
Began lobbying for a land price reduction at Sunshine Coast Industrial Park
Mar
Ongoing participation in Sunshine Coast Destination - via seats on the Southern Advisory Panel for tourism
April
Planning meeting with Council over future shape of postcode 4551
Developed ongoing links with University of the Sunshine Coast and Innovation Centre regarding the economic future of the Sunshine Coast
May
Sponsored International Rally of Queensland - Caloundra Chamber sponsored the Welcome Function and Media Event
June Inaugural “Building a Better Sunshine Coast” Breakfast - guest speaker Mayor Paul Pisasale from Ipswich
Launch preview for www.buildingabettersunshinecoast.com.au website with our partners SC Business Council and UDIA
July
Sponsored OLR Fun Run at Moffat Beach
Participated in Kawana Futures Placemaking Workshop
Sustained media exposure and lobbying resulted in a land price reduction at SCIP by 10%
Aug
“Love Caloundra” Promotion - $60,000 promotion of the Caloundra CBD
Sept
Sponsor Women’s Lifestyle Expo at Kawana. Sponsor “Music on Kings” event
Caloundra Business Awards - organisation and sponsorship
Oct
The www.babsc.com.au website goes live
Twilight Markets at Bulcock Beach commence
Sponsor the Bulcock Busking Festival in conjunction with
Caloundra Music Festival.
caloundrabuzz
5
new members
member on the move
The Caloundra Chamber of Commerce invites
you to join in the action and enjoy a vibrant
and vigorous business environment.
We are proud to welcome the following
Perrys Sunshine Coast Event Hire - Sarah Henry
Optus Business Centre - Sunshine Coast - Daniel Whiting
IPA Personnel - Clint Thomas
Tiger Fitness - Doug Joshua & Naomi Hope
Sinfin Pty. Ltd. - Paul Sinclair
National Solutions Group - Rick McCarthy
Bujinkan Ninjutsu - Shayne Harris
WOMI - Women on the Move International - Robert Dalla-Bona
Mode Design - Tim Boag
Advanced Pool Safety Inspections - Kelvin Sparks
Wurtulla Foodworks - John & Joanne Thelwall
Night Owl Caloundra - Jennifer Shauer
SportFirst Caloundra - Sean & Tracie McMichael
High Heels & Steel Caps Accredited Business Training
- Bronwyn Armstrong
Caloundra Style Cuts - Yvonne Fewings
Man Zone Cutting & Shaving - Robin Whittaker
Indiyum Restaurant - Gurinderjit Singh
Cruiseabout Caloundra - Jo Rea
Tan Addiction Unisex Tanning & Glamour Studio - Heather Smith
Shingle Inn Caloundra - Annette Kirby & Kathy Nau
Xceed IT - Jonathan Allen
Totally Adult - Tonnie Button
Skidaddle Indoor Play Centre - Nicole Parrott
Sheer Bliss Beauty - Paula Kelly
Sussanah’s - Di Harris
Casablanca Beachfront Apartments - Lindsay Petty
Caloundra Community Centre Inc. - Carolyn Nolan
Coast Chiropractic Caloundra - Dr Ken Koos
Joybells Card & Gift Store - Haley Whitfield
Sunshine Electronics Qld. - Mark Seigle
Pacific News & Casket - Shorty Palmer
Caloundra Vacuum Centre - Larry Bampton
Chamber of Commerce & Industry Inc.
Red Hot Chilli Pepper is a
boutique herbs and spice shop
owned and operated by Vicki
Taylor. The shop opened in
February this year and is based
near the first roundabout on
lower Bulcock Street. Come in,
inhale deeply and let your senses
take you on a culinary journey
around the world!
What motivated you to open up your
business?
I have always had a passion for travel
& cooking using spices. This derives
from years of living abroad in various
countries and experiencing different
foods and cultures. I also love bright,
authentic and traditional ceramics and
have a huge collection of memorabilia
at home brought back from my Middle
Eastern and Asian travels.
The shop, essentially, is my personality. I
always had a dream and a plan in place
to open up a shop and sell things in it
that I liked, but I never actually did
anything with the plan! Previous to
moving to the Sunshine Coast I worked
for a large international Investment Bank
for 16 years and I decided a change was
needed! Fate intervened and we moved
up to the Sunshine Coast due to my
husband transferring jobs so I decided
to open up my shop.
Why did you select Caloundra, Sunshine
Coast for your business?
I looked everywhere on the Sunshine
Coast before selecting Caloundra as I
liked the look and feel of the Bulcock
Street shops and the leafy trees. As a
child I remember shopping with my
mother, walking up one side of the
street before crossing over and walking
down the other side. I still do that
today.
Caloundra has some wonderful boutique
shops, many of which you won’t find in
a shopping centre and I wanted to be
part of this culture.
How did you go about setting up your
business?
It all happened quite quickly
actually! When we moved up here I
decided after a few weeks that it was
now or never so I pulled the plan out
and we took it from there. It only took
3 months from plan to opening to get
everything ready.
What services/ products does Red Hot
Chilli Pepper sell? As well as selling herbs & spices, we offer
great advice on spices, spice storage
solutions and cooking with spices. All
spice packets have yummy recipes on
the back of each. Every weekend there is free food tastings
available based on a shop product or
the ‘spice of the week.’ We also stock
gourmet foods from local, regional and
Australia-wide areas as well as a few
international brands.
All products have been tried and
tested. There is a colourful offering
of cooking vessels to choose from;
from woks and paella pans through to
the traditional cooking tagines, and
lots of gift ideas. Gift vouchers are now
available and hampers can be made up
on request.
spice of the month, the tasting calendar
for the month and special offers.
What has been Red Hot Chilli Pepper’s
greatest challenge to date?
That’s a tough one but I would probably
have to say a big challenge was setting
up accounts with suppliers in the
beginning. Because I didn’t have any
credit ratings, I found that challenging
but got around this by paying for
everything up front before delivery. The
other big challenge or risk was opening
in this current economic climate. But I
felt that the timing was right as more
and more people are cooking again,
which is great.
Programs like MasterChef and My
Kitchen Rules have helped influence
this and people are being more creative
with flavours now and trying new foods
all the time.
What are your business tips & advice
to others running a business?
A few actually; 1) Network, network and
keep networking! Building your brand is
vital. 2.) Understanding your cash flows.
How do you source these products? This helps with budgets and any future
Who makes them?
plans you have for your business 3.) It’s
My products are from all over the essential to have a good business plan
world. The gourmet foods I get from in place and forward thinking.
several gourmet food distributors,
the spices I get from reputable Remember that a plan can be changed/
spice
merchants/traders
and
I amended at any time; it’s not set in
import the ceramic spice drawers and stone until it’s executed and even then
the stainless steel spice boxes from it can be changed.
India myself.
Are there any other products/ services
The Moroccan tajines, plates, glasses that you are thinking of introducing in
and bowls I source from an interstate future?
Moroccan importer and these are all
hand made in local villages in Morocco Yes. In July we will be offering some
by local people.
good quality coffees and drinking
chocolates (including chilli chocolate),
Where do you get most of your business and in August we will be offering a
from?
variety of gourmet teas. We also like
I started measuring where my to try different gourmet foods with
customers were coming from right from our customers. We like to listen to our
when we opened in Feb and initially it customer’s suggestions and ideas too.
was 80/20 with tourists ahead but now
its 80% local residents with only about We have several products in the shop
20% tourists. I’m a people person so it’s now based on what customers have
nice to chat and get to know the locals recommended or requested.
and have them come back as repeat
customers.
Where to from here for Red Hot Chilli
Pepper?
We have just introduced a loyalty There are plans in the making but are
program that has been well received still very much in the foundation stage.
and people are adding themselves Customers have suggested cooking
onto our mailing list all the time for our lessons so we are trying to figure out the
monthly newsletter that has info about logistics to address that, so I suppose
new products in store, what’s hot, the it’s ‘watch this space!’
caloundrabuzz
7
business feature
Now, to put into perspective, the impact
of the mining boom and our Gross State
Income grew at over 11%! We are very
well positioned to make the most of this
massive mining boom.
Now I wouldn’t class the Sunshine Coast
as a ‘mining town’ but we are close to
Brisbane which is (22% of jobs relate
to the mining sector) and have a highly
desirable location. More importantly the
Sunshine Coast is the only non mining
regional economy expected to expand
by over 10% in the next 3 years.
Not quite how Bob Dylan would
have put it, but a wake up call
nonetheless. With massive
changes occurring in our National,
State and local economy, we need
to understand what these changes
are and adapt. Those who do will
reap significant benefits, those
who are slow or refuse will
wither away or miss the boat.
Let me put these bold statements in
perspective. The RBA have one of the
best and largest teams of analysts of any
central bank just studying Asia and China.
They have been analysing the changes
in resource demand and its implications
for Australia for years, yet in June the
RBA Governor said “I think we have only
begun to grasp its implications relatively
recently.” What he’s essentially saying is
what we’re seeing now is really only the
tip of the iceberg.
Without doubt Australia is in a boom.
Mining investment as a percentage of
GDP is now around 7% almost double
its pre GFC peak of 4% and still heading
north. The resource booms of the 70s &
80s only peaked around 2.5-3%. Before
8 caloundrabuzz
that, the last major peak was in the early
1900s at under 2%! With past economic
‘boom’ times there have been significant
policy decisions that have created a
‘structural’ (permanent) change in our
economy such as deregulation in the late
‘70s and inflation targeting in the ‘90s.
The current structural change is a result
of a fundamental shift in demand in the
developing world and a growing appetite
for our resources – ie. ‘market’ driven,
not ‘policy’ driven. This means that the
effect is much more fragmented across
the economy. It also means those bus
inesses reliant on a low dollar need to
change, and fast. However, on the flip
side, there are some very positive effects
not yet seen.
In Queensland our economy is much
less diverse than NSW and Victoria and
has always run at a different speed and
timing to its southern counterparts.
We have particularly struggled recently
with a decline in interstate migration
as a result of widespread floods and
cyclones and their subsequent affect on
production (particularly mining) meant
that our Gross State Production last year
only grew at around 0.3%.
Sunshine Coast is
the only non mining
regional economy
expected to expand
by over 10% in the
next 3 years
The soon to start University Hospital
project alone will directly expand our
Gross Regional Product by 4 to 5% (not
just construction, the ongoing operational
expenditure). The direct flow on effect
will be in the vicinity of 10-15%... from
just one project! With all that is on the
way for the Sunshine Coast over the next
five years we are about to enter a phase
of expansion comparable to that of the
Gold Coast in its heyday (just think about
that for moment).
Even without the wide spread benefits
of the mining boom the future is looking
bright for the Coast… we’ll definitely
need our shades!
One thing is certain though, the future
will be very different to the past and
businesses will need to look for where
the new opportunities lie and adjust to
grow and prosper.
On a more personal note, have you
thought about how you might benefit the
changes happening here on the Coast…
Mal Cayley - Director and Head of
Research and Acquisitions at Investor
Property
Red Energy
Promotions
building a
successful
business
on a brand
media release
Red Energy
Promotions are one
such example of
a Sunshine Coast
business that is
both defying trends
and experiencing
unprecedented growth.
Can you grow a business in a declining market? Whilst this seems like an
improbable scenario, the simple answer is yes. When dealing with a shrinking pie,
proactive companies look to increasing their market share, so that when the
market turns – their business is in a very strong position.
Red Energy Promotions are one
such example of a Sunshine Coast
business that is both defying trends
and experiencing unprecedented
growth.
As suppliers of promotional
products, stationery, clothing/
uniforms, merchandise and
corporate gifts, Red Energy
Promotions has a very wide product
range; 30,000 products strong in
fact. Luckily, the client base is just
as diverse as the products.
“We are very fortunate, having
clients in every state of Australia, as
well as in Papua New Guinea, New
Zealand and Dubai (UAE). Regarded
as one of the most dynamic
promotional product companies in
Australia, we also have the benefit
of getting to live and work on the
Sunshine Coast” says John Leach,
Director of Red Energy Promotions.
Red Energy’s growth has spurred
the construction of a custom-built
showroom and office at their site
on 66 Nicklin Way, Buddina. “Whilst
the prospect of investing $1m into
the construction of this building
is daunting, we are finding that
more and more of our clients are
performing very well – reinforcing
that our decision is warranted”
says John.
be quite unique, with a textured
red polished concrete floor (the first
of its kind that Hanson have ever
poured in SEQ).
John admits that when he started
the business 7 years ago, that he
had not envisaged that the business
would have grown so quickly.
“People often ask what the secret
of our success is, and the funny part
about it, is that it isn’t really a secret
at all – look after your customers or
somebody else will”.
“When we started the company,
it was my wife Kylie and I, with a
graphic designer. We now employ a
team of 11 people and will need to
add another 2 staff in the next
few months.
Our new building is designed to
accommodate the growing business,
but more importantly, is about
creating an environment where
staff love to work and clients love
to visit”.
“Providing great service isn’t enough
anymore” John admits. “If you
ask any business, they will all say
that they sell quality products and
have great service, so if everyone is
providing this, how does someone
stand out in the market?” For
solutions to this common problem,
we encourage a visit to Red Energy
Promotions to discuss.
www.redenergypromotions.com.au
The new showroom incorporating
features such as a meeting room
available to Red Energy clients,
for their use free of charge and a
showroom featuring over 1,000
product ideas on display, it is very
clear that this environment will be
a dynamic location for business to
take place. The building itself will
caloundrabuzz
9
education spotlight
This program creates partnerships
between business and schools and allows
“real” learning to take place” Gillian
Meyers said.
At the end of the week, the students
delivered a very professional presentation
to the board of directors, teachers and
parents.
The biggest reward for me is watching the
students gain confidence over the week.
When they arrive on Monday morning,
they are daunted by the project and
having to produce results which will be of
value to the business.
“One of my favourite weeks
of the year is when I take
a group of students from
Unity College at Bellvista
for work experience”
Bob Vander Wal said.
The
students
become
Business
Consultants for a week. They arrived at
Plastec in Caloundra on Monday morning
and were presented with an issue which
needed to be solved.
Plastec were developing a new capability
and the students were given the task
of identifying what needs to be done
to complete the new capability, what
additional functions could it perform and
what is the best way to market it.
Unity College Business teacher, Gillian
Meyers said the Program has allowed
students from Unity College to truly
experience life as a business executive.
“The students learned valuable skills and
gained self-confidence brought about
from being valued as an integral part of
Plastec’s business. The support of Will
Casey and his staff in this program is
greatly appreciated. It is a credit to Plastec
to involve themselves in developing and
encouraging the entrepreneurial and
business skills of our youth and exciting
them to be part of the business world.
But by the end of the week, they were
full of confidence, knowing they have
done the work and produced something
which could solve an important issue for
the business.
I would like to thank Plastec, Gillian
Meyers and Unity College and especially
the students, for participating and I look
forward to facilitating this program again
next year.
Mentoring our youth whether it be in
business or life skills is really important,
it does take time and patience but
the benefits both personally and
professionally are immeasurable.
The students
learned valuable
skills and gained
self-confidence
brought about from
being valued as an
integral part of
Plastec’s business
10 caloundrabuzz
INDUSTRIAL PARK PRICES CUT
Mounting pressure has forced the State
Government to slash prices on vacant land at
the Sunshine Coast Industrial Park by 10 percent.
Until recently, only four out of the
73 lots in the $60m taxpayer-funded
industrial park had been sold, with only
two buildings completed – an asphalt
plant and TranslInk bus depot (see
CaloundraBUZZ August/September 2010
edition – Page 7).
The park was labelled a failure and the
State Government slammed for not
actively encouraging businesses to come
to the area.
The Caloundra Chamber of Commerce &
Industry partnered with the UDIA (Urban
Land Development Institute) to lobby
the State Government for a drop in land
prices and attract industry to the area.
Chamber president Bob Thompson said
the State Government’s latest move
was a good sign. “They are keen to get
industry to the Coast and get contracts
on the land” he said. “We’d love to see
some more activity out there”.
A spokesperson for DEEDI (Department
of Employment, Economic Development
and Innovation) said the price adjustment
was made based on a commissioned,
independent third party valuation.
“The market has responded positively
to the recent price reduction” she said.
“Five lots have been sold and a sixth
is under contract. It was built for the
long term and when market conditions
improve, it will become a major regional
employment hub”.
UDIA
Sunshine
Coast
president
Frazer Dean said the UDIA would give
prospective tenants the resources to help
them relocate to the Racecourse Road
60 ladies and 1 gentleman were
entertained, showcasing what great
fashion Bulcock Street has to offer, with
fashion from businesses ‘expressions’,
Room Nine, Shine and Motiff. VIP goodiebags were taken home with vouchers
from many businesses on Bulcock Street.
Some of these vouchers have already
been used, thus succeeding in bringing
the audience back into Bulcock Street to
spend and support retailers.
The guests enjoyed a two course dinner
and the Currimundi Special School, the
chosen charity, benefitted from the
$1500 raised from the raffle. Due to
demand, Chilli Jam have set another date
for the next Ladies Night/fashion show
location. “We are offering all potential
tenants access to planners, designers,
financiers, surveyors and tradespeople to
help get them over the line” he said.
The Caloundra Chamber’s economic
development chair Bob Vander Wal
said businesses should be falling over
themselves to relocate. “It’s in a great
position off Caloundra Road with easy
access to Brisbane airport and ports and
other regional business hubs” he said.
“A variety of lot sizes are on offer and all
the necessary roads and development
infrastructure is already in place”.
“The Sunshine Coast also has a skilled
and workforce-ready population which
means securing high-quality employees
will not be difficult either” Bob said.
featuring some different businesses from
Bulcock Street. This will be on Saturday
1st October with tickets now on sale at
$40 per person.
Congratulations go to all the business on
Bulcock Street who contributed to the VIP
goodie bags with vouchers and free gifts,
and to those businesses who donated
gifts for the raffle. Special thanks go to the
fashion show organisers – ‘expressions’,
Room Nine, Shine and Motiff, Biancas
Hair and Beauty, and to Donna at Amore
for organising the event along with Kerry
at Chilli Jam Cafe!
Chilli Jam Cafe is located at 3/51 Bulcock
Street, 5492 8555.
caloundrabuzz
11
business feature
As one of Australia’s
leading online and
telephone insurance
providers A&G
Insurance Services
(A&G) offers car
and home insurance
products for top
industry brands like
Budget Direct and
Virgin Money.
Located at Kawana’s thriving Business
Village this locally based, national
insurance provider is one of the Sunshine
Coasts largest employers and has made a
tremendous impact on the local economy
by annually injecting more than $8 million
through salaries alone.
This innovative company first established
its contact centre on the Sunshine Coast
in 2001 and since then has experienced
exceptional growth. In fact, the past five
years have seen the Australian group
grow at a compound annual rate in excess
of 28% with a turnover of approximately
$200 million. With national sales
capabilities, A&G continue to issue more
than 30,000 insurance policies every
month.
In addition to this, the construction of a
purpose built $8 million Contact Centre
that is designed to accommodate its
more than 260 staff members help to
show their long term commitment to
the Sunshine Coast. Corporate Services
Director of A&G Geoff Auckland said the
Sunshine Coast has been instrumental
in growing our nation wide business. It
has provided strong economic growth
and a consistent employment pool of
professionals who continue to sustain
our local operation.
“To have a national insurance provider
based here on the Sunshine Coast is an
example of what this spirited community
can support,” Mr Auckland said.
As the A&G business continues to grow,
cementing their future, capacity and
breadth of service, they also continue
to promote community spirit through
building long-term relationships with
associations like Kawana Surf Life Saving
Club. They also received the prestigious
ATA National Call Centre of the Year
award for two consecutive years. Not
only is A&G the first ever Queensland
based centre to win this highly regarded
accolade but they have brought it home to
the Sunshine Coast. Past winners include
industry giants like CBA, St George Bank,
and Telstra.
A&G offer full-time and part-time
positions in sales and customer service,
and provide an exceptional employee
benefits program.
Do your customers know you love them?
Of course we all love our customers, without them we have no business, so how do you stay in touch?…
touch? Regularly!
SMS text message marketing is the most direct form of customer communication with an incredible 100% open rate and instant
response to your promotional campaigns. By building an “Opt-In” VIP database of your local customers you can communicate with
them on a regular basis building customer loyalty and keeping them coming back to your business time and time again…
Like to know how SMS marketing can “share the love” in your business? call SMStoJOIN on 0410 410 424
www.smstojoin.com
12
caloundrabuzz
Try SMS marketing right now — Simply text the word BUZZ to 0418 828 578
e: [email protected]
media release
The Sunshine Coast Destination
Limited has three new directors
on its board and a fresh vision for
the future. Some of the biggest
names on Caloundra’s business
scene have committed to back
the regional body by accepting
appointments to the Southern
Region Destination Advisory Panel.
They are Crowne Plaza GM Anthony
Johnson, Co-owner of Portobello by
the Sea Pia Rule and Caloundra Cruise
operator Rose Mc Bride.
They join Turf Club committee member
Don Jackson, Chamber of Commerce CEO
Steve Gaeth, Quad Park board member
Leanne Layfield, Monaco’s Barry Collins
and Rumba Resort’s Bill Darby.
“Thanks to our new members and the
ongoing commitment of our existing
panel, we now bring together a more
diverse collection of tourism expertise
than ever before”, says panel chair Bill
Darby. “Each member is being very
generous with their time to represent
tourism operators in working towards a
better and more prosperous Caloundra”.
“We are lucky to
have a very loyal
visitor base from
both Brisbane and
regional southeast
Queensland who
love Caloundra
for its friendly
locals, relaxed
feel and beautiful
surrounds”
When Sunshine Coast Destination was
established, a DAP representing each
sub-region was set up to ensure there
was a link between tourism operators
across the Coast and the decision makers
in regional tourism marketing.
“We are lucky to have a very loyal
visitor base from both Brisbane and
regional southeast Queensland who love
Caloundra for its friendly locals, relaxed
feel and beautiful surrounds”, Mr Darby
says.
“What we see as a key role of the Panel
is embracing our great Caloundra brand,
working together with operators and
ensuring that our message gets shouted
out to both traditional and new markets.
The exciting part is that now we can do
this under a strong regional brand with
a view to attracting more tourism dollars
than ever before”.
Bill Darby was also recently appointed to
the Chamber of Commerce executive to
chair the new tourism portfolio.
Contact: Bill Darby
Chair – Southern Region
Destination Advisory Panel
Sunshine Coast
Destination Ltd.
Phone 0418 327 023
[email protected]
From left Anthony Johnson,
Pia Rule, Don Jackson, Barry
Collins, Bill Darby, Leanne
Layfield, Rose McBride and
Steve Gaeth.
caloundrabuzz
13
business feature
WHAT IS Planet Homes Queensland are an
exciting builder who offer a personalized
SUSTAINABILITY LIVING?
Setting politics aside,
In truth, it is many things to many
different people.
SUSTAINABLE LIVING
The Government have been
selling the theory of higher taxes
as a means to, “save the planet ...
better the world ... leave a legacy
for our children ...” by claiming
the funds raised by the tax will
change our carbon pollution ...
hmmmmm
To the Tree Hugger sustainable living
is an ideology, of wet lands, green tree
frogs and ecosystem.
To the Developer sustainable means
getting more yield for less embodied
energy (the energy used to produce a
product) smaller blocks, more intensive
practices and urbanization.
To the Scientist it’s about
measurement, largely of eco
technologies such as solar and low
energy consumption appliances.
To the Technician it’s about bolting on
solar panels and changing light bulbs.
To Building Code it’s about the Building
Energy Rating System (BERS) which
provides a rating for a house based
upon a computer model which seeks
to increase insulation and reduce
windows.
To the Philosopher it’s about theory
without any care for realism, practicality
or finances.
TO MOST OF US it’s about a far away
notion of melting ice caps, global
warming and rising sea levels. We are
simply destroying our planet with over
pollution, excessive use of carbon and
disposable driven mentality.
We all feel the very real affects of
this with exponential increases in the
price of power, water and the cost of
maintaining a home.
In response to the desire for higher
quality living standards and homes
based upon performance and comfort,
Planet Homes Queensland have
recently opened their fabulous display
home at Stocklands Birtinya Island.
caloundrabuzz
14
service to produce exceptional homes,
whilst maintaining the integrity
of the environment, but without
compromising the convenience of
modern living. Their passionate owner
Jason Bowker remarked,
“People recognise that we look a
little different and it is realised when
we begin to explain the principles of
sunshine and shade in our homes.
Clients understand the feeling of
positive ambience, light quality and
comfort. It’s bourne through a number
of factors relating to orientation and
window placement to name a few,
but great homes aren’t conceived
lightly and our thorough procedure
guide brings out the best in people’s
requirements”
Planet Homes Queensland deal with
your design, environmental concerns,
desires and consider every component
of the building, its form, function
and financial priority.
They give
information to their clients to make
the most informed personal decisions.
It’s intelligent design to gain maximum
performance and comfort while at
the same time reducing your carbon
footprint and ongoing living costs.
Planet Homes Queensland are
offering Caloundra Buzz readers a
FREE site assessment and concept
planning so they can experience
firsthand the sustainable difference.
Also, ask them about their $20,000
building boost bonus.
If you want to see what the future of
building is, then visit Planet Homes
Queensland at 13 Sweep Court Birtinya
Island. Open every day from 10-4,
closed Tuesday and Wednesday.
Phone Planet Homes Queensland on
0438 152508 or visit
www.planethomesqld.com.au
to find out more.
media release
BE OUR GUEST AT THE
LIFESTYLE EXPO
The Sunshine Coast
Women’s Lifestyle Expo
has become one of the key
events for women on the
Sunshine Coast each year.
Commerce and Industry is one of
the key sponsors of this event, which
brings together businesses, community
organisations, residents and visitors of
the Sunshine Coast. Admission is free for
all attendees.
From a long-held vision, the Women’s
Lifestyle Expo has grown into an event
with 120 trade exhibitors, and a range
of workshops presented by acclaimed
speakers. The primary aim of the Sunshine
Coast Women’s Lifestyle Expo is to
facilitate an environment where women
of all ages, cultures, and backgrounds can
connect, gain knowledge and become
empowered.
The Expo is an opportunity to touch,
smell, taste, hear and discover the latest
in fashion, business, health and wellbeing. With over 120 exhibits and over
30 workshops there will be experts on
hand to assist with investment options,
style and makeup tips, nutritional advice,
weight management programs, lifestyle
and fitness, personal coaching and more.
The third Women’s Lifestyle Expo will
be held Friday 9th and Saturday 10th
September 2011 at the Lake Kawana
Community Centre, from 9.00am
to 4.00pm. Caloundra Chamber of
This year there are some exciting
highlights. We have special guests Allan
Pease (speaker, author and body language
expert) and Rachael Bermingham (author
and speaker). Rachael will be presenting
a workshop titled “How to write a book
and make it a bestseller” on Friday 9th
at 10.00am. Allan’s workshop (“Men and
Women – Communicating For Results”) is
at 11.00am on Saturday 10th.
Other highlights include a book signing
from top authors at 1.00pm on Saturday.
This is an opportunity to meet some high
profile authors and purchase a book and
have it signed by the author. Fashion
Parades presented by V Management/
Faye Rolph Academy will also be held each
day, showcasing fashion and accessories
from various exhibitors.
The Women’s Lifestyle Expo would love
you to come along, be our guest and
enjoy all that there is on offer.
For more information visit the website,
www.womenslifestyleexpo.com.au
the details
Where 9th + 10th Sept
Where Lake Kawana
Community Centre
Time 9am - 4pm
CostFREE
caloundrabuzz
15
tourism update
From Gemma O’Brien
NEW FACES ON THE BLOCK
Sunshine Coast Destination (SCDL)
appointed Steve Cooper as CEO in July.
Steve is well known in tourism circles
as he was most recently the CEO of
Tourism Noosa. Previously, Steve’s 20
year management career included roles
with State Rail NSW, Queensland Rail,
Northern Territory Government, VIC’s
Tourism Murray River, and finally as CEO
of Tourism Noosa since 2007.
‘Spin to Win’ campaign,
encouraged users to spin
three dials that randomly
chose a prize incorporating
accommodation, activities
and extra’s. The user was
then entered into a daily
draw worth $1000 or
more. All other entrants
went into the draw for the
major $15,000 Sunshine
Coast prize and were
given links to operator
deals to book their own
escapes. The campaign
was launched at the Wheel of Brisbane
on 14 July by the Minister for Tourism,
Manufacturing and Small Business, Hon
Jan Jarrett MP.
With extensive media coverage including
Channel 7 in regional NSW, VIC and QLD,
this was a truly national campaign that
incentivised competitors to send viral
through social media. Over 90 Sunshine
Coast operators were part of the campaign
with a strong Caloundra contingent of 22
Steve commenced his appointment on
the 4 July. New Board members were
also appointed to the Sunshine Coast
Destination board including, David
Thompson , General Manager of Aussie
World, Greg Laverty, Finance Director of
Sunshine Coast Regional Council and Jane
Fraser, Freelance Journalist.
Everyone’s a winner - A
Holiday a day for 40 days!
SCDL rolled out its largest campaign
to date in July/August, that Caloundra
operators supported in droves. With
its own dedicated website the The
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To the home of the long
white ‘ash’ cloud
Caloundra operators recently took part
in our largest Sunshine Coast Mission to
New Zealand. Trade events and media
lunches were held in Auckland, Tauranga
and Wellington. In addition, a shopping
centre promotion was included at Sylvia
Park Shopping Centre in Auckland,
with Australia Zoo’s Khan the Tiger and
Billabong Bill making an appearance. The
trip was certainly action packed. Logistics
were constantly being tweaked to avoid
the ash cloud and flight disruptions but
all events proved to be successful. The
timing for the mission was just right, with
a campaign in partnership with Flight
Centre occurring the week the operators
were in town. Excellent sales results
ensued with significant advertising, driving
consumers to travel agents who had been
freshly trained. Sales calls in Wellington
took on a new twist with the operators
participating in an ‘Amazing Race’ around
the city to conduct their sales calls!!
A direct initiative resulting from the
mission was further promotion with Flight
Centre and More fm in Auckland who sent
one of their presenters to the Sunshine
Coast to blog and send back live reads
during their week in the region giving
listeners the chance to win a Sunshine
Coast Holiday a day. The presenter stayed
in Caloundra for some of her stay and
took on Pumicestone Passage by jetski as
well as getting up close and personal to
our wildlife at Australia Zoo.
Caloundra Music Festival –
set to light up Caloundra
The Caloundra Music Festival has become
a national ‘must do’ on the music calendar
and this year should be no different with
multiple properties already fully booked.
The festival runs from the
7– 9 October and this
year sees a stella line
up, with an Australian
flavour including:
Empire of the Sun, Missy Higgins,
Icehouse,Baby Animals, Thirtsy Merc,
Diesel and much, much more. With a
blend of the modern, old favourites, soul,
blues, jazz, funk and R&B, it is sure to be
another sell out.
www.caloundramusicfestival.com.au
Sunshine Coast operators
become Internationally
ready!
As part of the ongoing Tourism Queensland
and Sunshine Coast Destination Ltd
(SCDL) industry development program,
twelve Sunshine Coast operators recently
attended a 2 day master class hosted at
Rumba Resort in Caloundra.
With presentations from industry
experts including representatives from
two of Australia’s largest Inbound Tour
Operators, the classes were packed with
useful information. All operators have
been working with Tourism Queensland
and SCDL on the program for the past
two years and have included mentoring
sessions, introductions to inbound tour
operators and wholesalers and subsidised
attendance at inbound trade events.
Upcoming Events
For further details on events listed below visit
www.caloundratourism.com.au
Sat 10 Sep - Sun 11 Sep
Sunshine Coast Real Food Festival
www.realfoodfestival.com.au.
Sat 17 Sep | Music on Kings
www.cesc.com.au
7-9 Oct | Caloundra Music Festival
Kings Beach Park, Caloundra
www.caloundramusicfestival.com.au
15 Nov | Steve Irwin Day
www.australiazoo.com.au
www.caloundratourism.com.au
Pia Rule and sister Rosa Collins are
well known faces in the Caloundra
community. As resident managers of
Portobello By The Sea in Dicky Beach,
we took the time to get to know them
a little better . . . .
What made you choose Caloundra on
the Sunshine Coast as a place to live?
Portobello By The Sea was the business
we wanted to buy, so that’s why we are
here. We couldn’t be happier, we love
living in Caloundra. We love the choice of
beaches and the community - the people
are great!
What is the best thing about managing
Portobello Resort on Dicky Beach?
We love the unspoilt feel of Dicky Beach,
it’s just like the beach holidays we had as
kids. We have so many repeat guests, we
love to catch up with them each time they
return. The best thing is that we both work
2 weeks on and 2 weeks off which means
that we always come back to work after
our 2 weeks off refreshed and motivated. What is the most exciting job you have
each had?
Pia: Working at newly opened 5 star The
Heritage Hotel in Brisbane in 1992. We
had many famous people staying including
Madonna, Prince, and U2. It was pretty
amazing to see these people!
Rosa: My 8 years of managing and
teaching at Qld School of Beauty in
Brisbane. I do miss all those facials,
manicures and massages – the students
had to practice on someone!! What is your favourite eating haunt in
Caloundra?
Pia: We have had many enjoyable meals
at La Dolce Vita, the food is always great
and the friendly service from Khabeer is
always fun!
Rosa: Talay’s Somboon Thai Restaurant
in Golden Beach. Part owners Glen & Joh
serve some fabulous Thai food.
What is your all time favourite holiday
destination and why?
Pia: Bali. We loved the culture, the people
and the many experiences we had whilst
we were there.
Rosa: Japan for the awesome skiing, the
gorgeous Japanese people and of course
the fabulous food.
What makes the Sunshine Coast –
Naturally Refreshing for you?
We are very lucky on the Sunshine Coast
to have so many amazing places right on
our doorstep. From the beautiful beaches,
to the gorgeous hinterland we are spoilt
for choice! Both of us run so nothing is
more spectacular than running along one
of our many coastal pathways as the sun
slowly rises over the water, reminds us of
how lucky we are.
www.portobellobythesea.com.au
What new initiatives/changes have you
brought to Portobello since you arrived?
There have been many changes and
new initiatives, however our greatest
progression and changes have come via
our website and online opportunities. It’s
so important to have an online presence
and more importantly, just keeping up
with it!!!
Recently we joined the social media
scene and started our Facebook page
for Portobello so we are now constantly
looking at ways to promote Portobello
through social media.
The team at Sunshine Coast Destination
would love to hear from tourism operators
wanting to receive opportunities & updates.
Simply email [email protected]
media release
The Village of Diversity happens in collaboration with THE Caloundra Music
Festival on Saturday 8 and Sunday 9 October 2011 from 10am-5pm at Happy
Valley, Caloundra.
Presented by FESTURI – a multicultural celebration Inc.
The free beachside Village has a safe,
relaxed atmosphere where everyone is
welcome to come along and celebrate
our culturally diverse community with live
entertainment, interactive workshops,
street performance and tantalising food
and market stalls.
The FESTURI stage will showcase an
upbeat mix of music and dance acts,
local schools and community groups as
well as special guests from the festival
main stage.
Interactive cultural workshops are on
offer to educate and inspire adults and
kids. Sign up for a dance, drumming,
cooking or art and craft workshop, or visit
the storytelling tent to listen to vibrant
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stories from other countries accompanied
by interactive singing and dance.
traditional dress, bands, dancers, zany
characters and you!
The beach-side carnival is a favourite
for all our young festival-goers with
attractions and activities aplenty –
there’s painting in the park, sushi making
for kids, art and craft sessions, animal
displays, clowns, face painters and roving
entertainment, as well as amusement
rides, stalls and games.
This year there will be prizes for the best
dressed encouraging schools, community
groups and businesses to join in.
The cherry on top, FESTURI’s Great
Cultural Parade happens at 10:30am on
Sunday 9 October and will trail through
Minchinton Street and Happy Valley.
The parade is all about celebrating our
colourful community and will include
street performers, cultural groups in
FESTURI – a multicultural celebration Inc.
looks forward to welcoming you to the
Village. A full listing of activities and an
event program will be available closer to
the event on www.festuri.org.au
For more information or to get involved
in the parade, please call Terri on
0407 036 736 or send an email to
[email protected]
Put your business
in the spot light!
2011 Caloundra Business Awards
The 2011 Caloundra
Business Awards is a time
for local businesses
to be rewarded and
acknowledged for their
hard work and dedication.
With major sponsor Caloundra Journal,
join the Caloundra business community
as we celebrate the achievements and
showcase business excellence within the
Caloundra region.
A record number of nominations this year
shows that the number of businesses
achieving great success within the
Caloundra region has certainly increased
on last year and has set the stage for some
strong competition. The focus of the
night will be achievements by Caloundra
businesses who put in much hard work
and dedication that contributes to the
greater success and benefit of all the
community.
Well known as one of Australia’s most
exciting and dynamic public speakers,
Master of Ceremonies for the night Carren
Smith certainly knows how to captivate
her audience with humour, energy and
genuine engagement. As a successful
business coach, Carren will share insider
business tips for creating greater success
in your business.
Held at the Sunshine Coast Function
Centre, RSL Caloundra on Friday 30th
September 2011 starting at 6pm, the Gala
Awards Event will offer an outstanding
line up of entertainment. The show
of local designer fashion in Caloundra
with F.Rock showcasing their spring and
summer range along with local music
sensations will entertain and delight the
audience.
The overall “Caloundra Regional Business
of the Year” winner and runner up will
receive $3,500 in advertising prizes thanks
to supporters The Caloundra Journal and
HOT 91.1. In addition to this, winners will
gain exposure through the local media
putting their business in the spot light.
The focus of the night
will be achievements
by Caloundra
businesses who put
in much hard work
and dedication that
contributes to the
greater success and
benefit of all the
community.
To join the Caloundra business community
for a wonderful line up of entertainment, a
three course dinner and drinks (excluding
spirits) for $95 per person or $850 for a
table of ten, please visit the Caloundra
Chamber of Commerce website at
www.caloundrachamber.com.au
by Friday 16th September 2011.
caloundrabuzz
19
BABSC
The Caloundra Chamber of Commerce & Industry together with key partners
Sunshine Coast Business Council and UDIA have launched an exciting initiative in
the form of a new website: www.buildingabettersunshinecoast.com.au
This website will go live at the next
“Building a Better Sunshine Coast”
Breakfast event at the Innovation Centre
on 4 October 2011.
The website’s purpose is to:
Drive economic sustainability for the
Sunshine Coast by:
- Stimulating intelligent, informed
debate
- The spread of ideas and messages
that will cut through the biased
statements generated by various
local media & government agencies
- Changing opinions on key issues
As famous author Mark Twain once said:
“the public is the only critic whose opinion
is worth anything at all’.
Public opinion is formed, based on the
information that people hear and read,
and www.babsc.com.au will provide a new
channel of information which highlights
the key issues facing the Sunshine Coast,
offers solutions and facilitates balanced
discussion.
How will we help “Build a Better
Sunshine Coast”? We will:
- Develop an online presence with a
strong focus on disseminating
ideas and thoughts, generated
through a series of thought
leadership events including:
20 caloundrabuzz
- conferences
- public speaking engagements
- white papers
- Letters
- blogs and forums
How can you get involved?
Free Membership | We are offering
Free Website membership so that
ALL businesses and individuals can
get involved.
Contribute content | We will be
inviting key business and
community leaders to contribute
content for the website, covering
issues of interest and concern.
Business listings | We are inviting all
businesses to have a Business Listing
at $10/month.
Display Ads | Opportunities will be
open for businesses to have Display
Advertising on the homepage for
$500/month.
Featured Businesses | A business
can have a feature advertisement for
$100/month.
For further details, please call or email
Steve Gaeth at the Caloundra Chamber
on (07) 5492 5977 or
[email protected]
market profile
Markets at Kawana Waters Stallholder Profile
How did you start your
business ‘Sococo’?
My involvement with the Sococo range
began early 2005 when my wife and I, like
many others, responded to the Boxing
Day Tsunami. Unfortunately Nias Island
(the source of our current product range)
was struck by a second quake, which at
the time was the 7th largest quake since
Richter invented the scale in 1901.
After surviving the quake, we
based ourselves on Nias island for
a year, volunteering for LEAP (Local
Empowerment Assistance Project). Their
main project was the coconut oil factory,
used to generate income for other projects
(mainly for education). On returning to
Australia, we decided to continue our
support by importing the coconut oil to
Australia to generate further sales.
This started with the business FTL
Trading (Feel The Love) named after our
fundraising effort at the time of the quake,
where we imported the oil into Australia
in 2007. At this time, I was working part
time as a Geography teacher at Nambour
Christian College, whilst attempting to
build our business.
Initially, it was very challenging and quite
a steep learning curve for us as we learnt
about importing, sales, accounting,
distribution, decanting, label designing
and website management within a very
short timeframe. All requirements that
we needed to educate ourselves in so that
our business could start growing.
What is your product range?
The base product used in the Sococo range
is virgin coconut oil, which comes from a
remote tsunami and quake affected area
of Indonesia. The pure coconut oil is used
for treatment on many health issues as
it is known to be a very sustainable and
healthy source. In addition to this, the
range also includes locally manufactured
coconut oil products, such as soaps,
natural shampoo & conditioner and
lotions.
The range is approved by Socially Green,
an initiative of World Relief Australia to
encourage the sale of environmentally
friendly products that generate significant
income and opportunities for the poor.
The coconut range is well suited as a
Socially Green product as it is grown
without chemicals and is produced in a
pollution free zone on a remote island.
Are there any other ways you
sell your products? Eg online?
Apart from distributing our range and
online selling, we added marketeering
to the list in 2010. For a short period
we attended Eumundi market, however,
we are now based at the Bulcock St,
Caloundra Market and the new Farmers
Market at Kawana Waters. We enjoy being
a stall holder, as we get the opportunity to
meet our customers and receive instant
feedback. This we did not get a chance to
do when only distributing.
What are the challenges that
you have faced and overcome?
There have been lots of challenges.
Obviously, our competitors with
experienced marketing strategies and
established routes for distribution are
one. I guess the thing that keeps us
motivated and inspired is the memory
of the earthquake and the everyday
struggle that exists within their remote
region and the knowledge that we are
making a significant difference to those
people living on the small island. My wife
Johanna, puts it well, ‘Indonesia changed
my definition of a bad day.’ So when
a competitor undercuts us or there is
financial downturn, my focus has been to
ensure that the product and service from
us continues to improve to ensure we
retain support to the small remote island
community.
We sell to a range of shops from Cairns to
Melbourne, and online through
www.sociallygreen.org.au
I can be contacted directly via email
[email protected]
Richard Wallace, 0423 655 519
caloundrabuzz
21
membership 2011
Join the CALOUNDRA CHAMBER OF COMMERCE & INDUSTRY. Today!
There has never been a more exciting time to join with the Caloundra
Chamber of Commerce to help create a vibrant and sustainable business
environment.
The Caloundra Chamber of Commerce is the largest Chamber on the Sunshine
Coast. Our mission is to promote all aspects of business and professional
activity in Caloundra, Kawana, Sippy Downs and surrounding areas to
encourage new business activity.
The Chamber is here to assist you in strengthening your business. A strong
Chamber is able to offer members a range of benefits including up to
date education, support, business excellence awards, events, networking
opportunities and exclusive member benefits. The Caloundra Chamber of
Commerce invites you to join in the action and enjoy a vibrant and vigorous
business environment.
MEMBERSHIP APPLICATION / RENEWAL
BUSINESS NAME
CONTACT
BUSINESS ADDRESS
POSTAL ADDRESS
EMAIL ADDRESS
WEBSITE ADDRESS
CONTACT NUMBERS
Phone: Mobile:
Fax:
TYPE OF BUSINESS
PAYMENT DETAILS
Cheque enclosed $50.00 for balance of 2011.
Credit Card:
Visa / Bankcard / Mastercard (circle)
Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Name on Card:
Expiry Date: _ _ / _ _
Signature:
Phone (07) 5492 5977 | Fax (07) 5499 7633
Email [email protected] | Mail PO Box 177, Caloundra QLD 4551
or apply online at www.caloundrachamber.com.au
22 caloundrabuzz