FC Tucker Company, Inc. Annual Report 2010
Transcription
FC Tucker Company, Inc. Annual Report 2010
2010 Annual Report F. C. Tucker Company, Inc. F. C. Tucker Company, Inc. Annual Report 2010 F. C. Tucker Company’s Accomplishments in 2010 From Jim Litten, President of F. C. Tucker’s Residential Real Estate Services Division Seamlessly transitioning ownership of the company while continuing to serve our clients exceedingly well The Tucker family laid the groundwork for a strong company 92 years ago, and with the passing of the baton this year, we are still in a position of strength. While it’s been a challenging year for all of us in real estate, the dedication of our hardworking sales associates, affiliates and staff has made the difference. We saw signs of recovery toward the end of 2010 that point to a promising 2011. Recruiting 100 new and experienced sales associates Celebrating the achievements of our sales associates Through the last half of 2010, we saw increased home prices and fewer days on the market for homes in Central Indiana. In fact, November 2010 home sale prices were up more than 8 percent over November 2009. We also continue to experience historically low mortgage rates, competitive prices and an ample supply of homes for sale, which should lead to increased activity in the coming year. Launching a new website and iTucker application for mobile phones, for greater home search capabilities Forbes, CNN Money and Bloomberg news have all named Indianapolis as one of the nation’s strongest, most affordable housing markets this year. Outside validation is nice, but our true measure of success has been the F. C. Tucker Company’s accomplishments in 2010, including: Serving the community, as always, with several offices taking on their own philanthropic activities. •Seamlessly transitioning ownership of the company while continuing to serve our clients exceedingly well • Recruiting 100 new and experienced sales associates • Celebrating the achievements of our sales associates • Launching a new website and iTucker application for mobile phones, for greater home search capabilities Central Indiana Home Sales . . . . . . . . . . . . . . . . . . . . . 3 • Serving the community, as always, with several offices taking on their own philanthropic activities. Real Estate Trends for 2011. . . . . . . . . . . . . . . . . . . . . . 6 Snapshots From Around the State. . . . . . . . . . . . . . . . . 8 Our company remains the top real estate company in the state and one of the leading independent real estate firms in the nation. On behalf of the F. C. Tucker Company, I want to thank all of our Tucker professionals and clients for your loyalty and commitment to the company. Here’s to a bright 2011. Tucker’s Family of Businesses . . . . . . . . . . . . . . . . . . 12 F. C. Tucker Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2010 Annual Report 2 F. C. Tucker Company, Inc. A look back at 2010 shows a year of increasing home sale prices and faster selling homes, especially during the second half of the year. Overall home sales were down slightly from 2009, mostly due to the surge of activity at the end of 2009, boosted by the federal tax credits offered to first-time homebuyers. A total of 21,578 home sales are estimated for 2010. The average home sale price in Central Indiana increased more than 8 percent over 2009, with an average of $150,119, and average days on market decreased by three days from the previous year. We are optimistic conditions will continue to improve in 2011. Central Indiana home sales steady into 2011 Existing and New Home Sales by County/Township Home sales were down in the latter half of 2010 compared to 2009, due mostly to the extension of the homebuyer tax credits in 2009, which increased home sales toward the end of the year. The exception was Shelby County, which experienced an increase over 2009 of 8.3 percent. While 2010 has had its challenges, we’ve also seen steady improvements in the real estate market. Throughout the year, home sale prices have increased and homes have sold in fewer days than in 2009, and as the nation continues to work through foreclosure issues and shore up unemployment, we are optimistic 2011 will bring positive news. A total of 21,578 homes sold in 2010, compared with 24,065 in 2009. Morgan and Hancock counties experienced the least decline in home sales; both averaged under 5 percent less than in 2009. Madison and Marion counties experienced the highest decline in home sales with an average decrease of 13.9 percent. The remaining four Central Indiana counties tracked an average decline in sales of 8.5 percent during 2010. While home sales were not where we wanted them to be in 2010, we still saw significant movement in the market. The extended first-time homebuyer and move-up tax credits into the first quarter of 2010 stimulated sales activity early in the year and, as expected, the market adjusted with fewer closings in the remaining months. Overall, we still finished the year strong with more than 20,000 homes sold in Central Indiana. A healthy supply of competitively priced homes, low mortgage interest rates and increasing home sale prices are all reasons for optimism in 2011. Marion County’s Washington Township had the most homes sold with 1,673 sales. Lawrence Township, also in Marion County, was second with 1,331 sold. Shelby County’s Union Township saw the largest percentage increase in 2010 with 904.5 percent more homes sold than in 2009 (from one home in 2009 to 10 in 2010). Other townships experiencing the highest percentage home sale growth in each of the nine Central Indiana counties include Boone County’s Perry Township, Hamilton County’s Noblesville Township, Hancock County’s Brandywine Township, Hendricks County’s Franklin Township, Johnson County’s Clark Township, Madison County’s Jackson Township and Morgan County’s Baker Township. None of Marion County’s townships saw increased sales in 2010. With optimism also comes some uncertainty, however. Central Indiana, like the rest of the country, continues to deal with a significant amount of foreclosed and bankowned properties, and unemployment rates at near record levels may lead to less movement than we would expect in the first quarter of 2011. Mortgage rates are beginning to creep up, however, so we may begin to see homebuyers move at the opportunity before rates increase. 2010 Annual Report 3 F. C. Tucker Company, Inc. Number of Homes Sold County 2009 Total 2010 Total* # Change % Change Boone 781 731 -50 -6.4% Hamilton 4,658 4,324 -334 -7.2% Hancock 801 761 -40 -5.0% Hendricks 2,102 1,872 -230 -10.9% Johnson 1,933 1,750 -183 -9.5% Madison 1,298 1,104 -194 -14.9% Marion 11,391 9,921 -1,470 -12.9% Morgan 727 710 -17 -2.3% Shelby 374 405 31 8.3% Total** 24,065 21,578 -2,487 -10.3% At the township level, the most expensive homes were found in Boone County’s Union and Eagle townships with average sales prices of $385,309 and $332,270 respectively. The most significant increase in average sales price over 2009 was in Clinton Township in Boone County, where average sales price spiked 101.1 percent from $83,785 in 2009 to $168,500 in 2010. The average sales price in Morgan County’s Baker Township increased 93.6 percent from $70,243 in 2009 to $135,987 in 2010. Johnson County’s Clark Township experienced the largest decline in average sales price at 61.3 percent, dropping from an average price of $402,316 in 2009 to $155,511 in 2010. Marion County’s Center Southwest Township had the least expensive homes in 2010, with an average sale price of $26,263. *Includes projected December 2010 statistics. **This is an average of all activity in the ninecounty area, not an average of the other nine averages. Existing and New Home Sale Prices by County Madison County’s Boone Township and Marion County’s Center Southeast Township reported the next -lowestpriced homes, with an average sales price of $31,633 and $41,224 respectively. The average home sale price in Central Indiana increased by more than 8 percent in 2010. Homes sold for an average price of $150,119 compared with $138,822 in 2009. All nine Central Indiana counties experienced home sale price increases for the year. Number of Days on Market by County Marion and Shelby counties experienced the highest increase in home sale price in 2010, increasing an average of 12.6 percent to $114,482 and $98,611 respectively. Hancock and Madison counties saw the lowest price increases with an average of 1.25 percent. Hamilton County maintained the highest average price overall among the nine counties at $244,529. Boone County was close behind with an average sales price of $234,382. Homes spent an average of 85 days on the market, three days fewer than 2009. While most homes in the ninecounty area remained on the market for more than 85 days, Hamilton County posted the least days on market with 79. Madison County homes were on the market the longest with 101, five days fewer than in 2009. Other counties with fewer than 85 days included Johnson (83) and Marion (82). Days on Market Average Sale Price County 2009 Total 2010 Total* # Change % Change County 2009 Total 2010 Total* % Change Boone $222,684 $234,382 $11,698 5.3% Boone 96 93 -3 Hamilton $228,680 $244,529 $15,849 6.9% Hamilton 82 79 -3 Hancock $134,931 $136,570 $1,639 1.2% Hancock 98 96 -2 88 87 -1 -5 Hendricks $154,972 $161,640 $6,668 4.3% Hendricks Johnson $140,360 $143,626 $3,266 2.3% Johnson 88 83 Madison $73,934 $74,930 $966 1.3% Madison 106 101 -5 87 82 -5 Marion $103,508 $114,482 $10,974 10.6% Marion Morgan $121,662 $130,967 $9,305 7.6% Morgan 95 96 1 Shelby $86,056 $98,611 $12,555 14.6% Shelby 102 92 -10 Overall** $138,822 $150,119 $11,297 8.1% Overall** 88 85 -3 *Does not include December 2010 statistics. **This is an average of all activity in the ninecounty area, not an average of the other nine averages. *Does not include December 2010 statistics. **This is an average of all activity in the ninecounty area, not an average of the other nine averages. 2010 Annual Report 4 F. C. Tucker Company, Inc. An Overview of Mortgage Rates Indianapolis Single-Family Building Permits* Conventional 30-year fixed mortgage rates remained under 5 percent for the majority of 2010, with rates bottoming out at 4.25 percent, the lowest level in decades. Homebuyers experienced rates even lower than 2009’s lowest of 4.75 percent. However, toward the end of the year, we’ve seen rates increase slightly. Single-family building permits in the nine-county region are up 3 percent for the year, increasing from 3,346 in 2009 to 3,451 in 2010. Madison and Johnson counties experienced the biggest increases with jumps of 91 and 55 percent, respectively. Madison County saw 109 permits in 2010 compared to 57 in 2009. Hancock, Hendricks, Marion and Shelby counties all saw decreases in single-family building permits in 2010 compared to 2009, with an average decrease of 9.3 percent. The greatest decline was in Boone County with 251 permits, down 13 percent from 283 issued in 2009. 30-Year Fixed-Rate Monthly Mortgage Rates* Month Rate January 5.125 % February 5% March 5.25% April 5.25% May 4.875% June 4.625% July 4.375% August 4.375% September 4.375% October 4.25% November 4.5% December 5% * These statistics, provided to F. C. Tucker Company by the Builders Association of Greater Indianapolis, do not include December 2010 figures. * Statistics drawn by Tucker Mortgage Company on Dec. 21, 2010. Monthly rates were recorded on the first business day of each month. 2010 Annual Report 5 F. C. Tucker Company, Inc. Overall Central Indiana economy Central Indiana experienced continued job loss and high unemployment rates in 2010. The state’s jobless rate continued at a high level -- between 9.8 and 10.2 percent -- during 2010. The unemployment rate dropped more than a half percent toward the end of the year to 9.8 percent from the highest levels during the summer months, according to the U.S. Bureau of Labor Statistics. Jobless numbers in Indiana have stayed steady around 10 percent since the beginning of 2009. Indiana University economists predict slow growth for 2011, noting Indiana will add jobs next year, but not enough to make significant progress against unemployment. The Hoosier state ranked fifth nationally in terms of job growth in 2010 and has regained about 18 percent of the jobs it lost. Real Estate Trends for 2011 Consumer confidence, a key factor in making the decision to buy or sell, is likely to inch up as the job outlook and stock market improves in 2011 and beyond. F. C. Tucker Company President Jim Litten makes the following real estate predictions for the coming year: Overall Central Indiana economy Unemployment less than 9.5 percent Overall Central Indiana real estate market Existing home sales Low mortgage rates and increased yet affordable home prices, combined with a slow, but steadily improving, economy should lead to slight improvements in the real estate market in Central Indiana in 2011. Up 8 percent to 23,304 residential units sold Average sales price Up 6 percent to 3,750 permits pulled Forbes, CNN Money and Bloomberg all name Indianapolis among the nation’s strongest, most affordable and mostlikely-to-appreciate housing markets, citing high median family incomes and low home prices. Interest rates Existing home sales Up 8 percent to $162,000 New home starts Stable between 5-6 percent/30-year fixed Existing home sales in Central Indiana’s nine-county region recorded a decline of slightly more than 10 percent year-to-date pended sales for existing residential homes in 2010. A total of 21,578 existing homes sold, according to closed statistics. Inventory Up 10 percent to 16,670 residential units actively listed on average Looking to 2011 – the National Association of Realtors forecasts sales of existing homes to rise due to first-time homebuyers entering the market because of low home prices in 2011. Here in Central Indiana, we predict an increase in sales of existing homes to 23,304 homes sold in 2011, a modest 8 percent increase. 2010 Annual Report 6 F. C. Tucker Company, Inc. Average sales price Interest rates While nationally home prices remained flat and even fell towards the end of 2010, Central Indiana home prices steadily increased during the second half of 2010, and we believe we’ll continue to see home prices increase slightly throughout the year. Central Indiana home prices in 2010 were above average for the Midwest, according to the National Association of Realtors. Through the third quarter of 2010, Central Indiana’s average home price was $150,119, compared to $141,600 average for homes in the Midwest. Economists predict home prices will remain flat nationally during 2011. The average rate for a 30-year, fixed-rate mortgage in 2010 was 4.75, which decreased nearly a half percent from 2009. The National Association of Realtors predicts the 30-year, fixed-rate mortgage will remain low in 2011, likely between 5-6 percent. Inventory While the year began with tightened inventory numbers, existing home inventory throughout 2010 increased slightly compared to 2009, with just over 12 months of inventory at year-end. A major influence on home inventory was the number of foreclosures and low interest rates for move-up buyers. Inventory levels were highest in the $1,000,000-$1,999,999 price range, and the lowest inventory levels were in the $0-$299,999 price range. As home prices stabilize, job outlook improves and consumer confidence grows, we expect inventory to near a 9-month supply with an average of 16,000-17,000 active listings per month by the end of 2011. For 2011, F. C. Tucker predicts that Indianapolis-area home prices will continue to record positive gains as interest rates remain low and the local economy builds momentum. We see the average sales price in central Indiana moving from $150,000 in 2010 to $162,000 in 2011. New home starts As we predicted, housing starts were up slightly from 2009, with a 3 percent increase through November 2010. This is a significant growth from 2009, which experienced a decline of 21 percent over 2008 new single-family permits, according to the Builders Association of Greater Indianapolis. We believe growth will be slow, but steady in the new home market in 2011. 2010 Annual Report 7 F. C. Tucker Company, Inc. Bloomington The Bloomington real estate market in 2010 has been soft and more challenging than expected. Despite the market conditions, we continue to add new associates to our ranks and work to improve our tools and operations to better serve our clients. Through October of 2010, the housing market has experienced a 4.1% decline in homes sold, but the good news is that the average and median sales price has remained stable. In some ranges, prices have even improved. The inventory of available homes is up in most low to mid price ranges, which is not surprising due to the decline in buyer activity. Snapshots From Around the State The tax credits provided by the federal government in the first half of the year created a short term surge in activity but did nothing to help sustain sales for the balance of the normal selling season. Anderson The commercial market is steady with leasing activity but very few sales. Commercial financing continues to be difficult to secure and most commercial buyers and investors are taking a wait-and-see attitude. When the financial markets loosen up, the demand for commercial investment should improve. As it has for 30 consecutive years, F. C. Tucker/O.C. Clark, REALTORS® continues to lead the residential market in Madison County. Although the market continues to be soft, our total sales volume was up in 2010 by about 9%. Average sale price was down marginally, but this can mostly be attributed to the huge number of distressed properties (foreclosures, short sales, etc.) which distorts the market here as well as other places. Crawfordsville 2010 was an exciting year for the Carter-Hess Group. Even though the economy continued to give us new challenges each week, we were blessed to become the #2 top-producing real estate office in Montgomery County. We are particularly proud of this status because we have the fewest agents of all the local offices. Clearly, the extra efforts of our agents made a difference. They take their real estate profession seriously and work hard to provide the best service possible to their clients. Commercial activity has picked up but is not yet back to the mid 2000s’ level. The shining star of our county is still the Flagship Enterprise Center (FEC), which has many businesses, over 40 start-ups in the incubator, more than 1,200,000 square feet under roof at Nestle, and a campus for a cooperative venture between Purdue and Anderson universities which includes an on-site MBA program. We look for things to rebound slightly in 2011, and with continued cost containment and 23 full time agents (with average experience of over 18 years), we feel we are in a good position to take advantage of this rebound. Replacing lost jobs continues to be one of the economic challenges we face; however, home sales show us that those employed still have faith in the economy and are taking advantage of lower home values and record-low interest rates. Helping sellers understand that the new economy has given us a new set of values allowed us to market properties in a timely fashion. Our industry base, even though not hiring back large numbers of employees, is making investment into the future with new production equipment, mergers, and moves into the area. 2010 Annual Report 8 F. C. Tucker Company, Inc. We are hopeful that we may soon see a new Ivy Tech investment that could make us the hub for postsecondary education in Montgomery County and for several donut counties. Along with the great heritage of Wabash College, we are excited to see our adult education opportunities being expanded. The real story of real estate in Southwest Indiana is that the market has settled into the “new normal.” Although units sold are not as robust as they were a few years ago, they have stabilized and prices are already increasing. Recognizing that we do not have and never have had tract builders in our area, we have seen strong demand for owner-occupied new home construction. New home construction along with the quick turnover of foreclosed homes has kept our market strong through the tough times in the housing market. We not only forecast that our sales will continue to climb in 2011, but we are stepping out with plans of attack to see that our market share will increase while our competition naps through our changing economy. homebuyer tax credit. The second half of 2011 should be better than the second half of 2010 and overall 2011 should finish slightly ahead of 2010. The 2010 trends in commercial, retail, office and industrial followed 2009 and the national trend, remaining soft with an oversupply of product and lack of expansionmode buyers. This is due, in part, to the uncertainty in the national financial market and the turmoil we have seen in the political agenda. While property management and leasing have shown some improvement, which is normal in a down market, the largest sector hit has been the industrial market with over 3.5 million square feet available in the Evansville market. Retail is showing some positive growth with some new centers being built in only AAA locations, but rental prices on B and C spaces continue to remain flat or decrease with lots of incentives available. The office sector has shown some movement as tenants either renegotiate leases or move to lower price space while lease prices are at a bargain. The downtown market may be the exception with prices remaining solid in anticipation of the opening of the new downtown arena. While some markets have shown considerably larger declines, Evansville has held its own with announcements of expansions of Mead Johnson and Berry Plastics and new hirings at Toyota. We optimistically look forward to 2011 with lots of product and lots of opportunity. Evansville The Evansville residential market showed very little change in 2010 compared to 2009. Total units closed declined 4.6 percent from 2009 to 2010; however, the average sales price increased 4.5 percent over the same time period. The net result was essentially no change in closed volume. There were, however, significant monthly changes. The homebuyer tax credit, originally scheduled to expire in April of 2010, was extended through June for transactions that had pended by April. Not coincidentally, inventory, based on month’s supply, varied significantly over the course of the year from a high of 15 months in January to a low of 6 months in April, May and June. The difference was influenced primarily by fluctuations in the number of buyers, as opposed to the number of houses on the market. The actual number of listed properties was remarkably consistent throughout the year, averaging just over 3100 units. Interestingly, both 2009 and 2010 ended with exactly 9.01 months’ supply. Average days on the market for 2010 were 107 compared to 109 in 2009. The list price to sales price ratio was exactly the same in both years at 94.76%. The real story of real estate in Southwest Indiana is that the market has settled into the “new normal.” Although units sold are not as robust as they were a few years ago, they have stabilized and prices are already increasing. Like many parts of the country, improved home sales here will hinge on lower unemployment rates and an improved economy. Home sales will be slightly less in the first half of 2011 than the first half of 2010 because the market will not have the benefit of a 2010 Annual Report 9 F. C. Tucker Company, Inc. These new jobs, coupled with the stability of Ball State University, Clarian Health Services, and other long-time employers in Muncie, give us hope for a renewed interest in existing home sales, and we are hopeful for a re-birth in new construction. There have been only three permits for new residential construction in Delaware County this year. However, the focus of our franchise this year will be recruiting. Our goal is to make two new hires of existing, successful realtors this year. Residential real estate has remained steady in the Lafayette area, and we are hoping for even better numbers in 2011. Seymour Lafayette We have again experienced an increase in business for the second consecutive year. The increase is attributed to investors taking advantage of the “bargains” available in bank-owned properties. Also, the low interest rates have made it possible for buyers to buy larger, more expensive homes. The Lafayette real estate market has experienced stable sales levels with only a moderate decrease of about 3 percent in units from last year. The median price has actually ticked up slightly from $121,500 to $122,000. The resilience of the local market may be due to the stable, diverse local economy; the availability of affordable home loans to qualified buyers; and of course, the homebuyer stimulus packages. The Greater Seymour area continues to see the early, but definite, signs of economic recovery. One new industry, O K Industries, has located in the Eastside Industrial Park, and an existing one, Schwarz, has announced a significant investment in new equipment for use over the next ten years. The Cummins announcement of their plans to build a $96 million facility in Seymour is the largest single industrial investment in the town’s history and will take four years to build out to final completion. The recently completed Retail Strategic Development Plan, partially funded by the Jackson County Board of Realtors, has already attracted one new retail business to be announced in January 2011, and has two other prospects, one of whom has applied for and been granted a variance on signage. A large, empty former Holiday Inn has been approved for transition and assimilation into an adjoining multi-family housing complex. The excellent quality of life, enhanced by the presence of a highly respected Big Ten university and progressive state community college, have attracted new residents to Lafayette and the surrounding area. Residential real estate has remained steady in the Lafayette area, and we are hoping for even better numbers in 2011. Muncie After a year of lackluster sales, we at F. C. Tucker/Five Star Real Estate in Muncie are very excited about our prospects for rebound in 2011. Transactions and volume are both down in our board about 8-10 percent over 2009. Sales for the top five companies are down by that amount, yet market share has remained unchanged for those companies. The recently completed Jackson County Learning Center has allowed Ivy Tech Community College to already reach its 2014 enrollment goal for Jackson County. Three other colleges offer classes there. The city is beginning its use of TIF revenues with the infrastructure improvements in the Freeman Field Industrial Park. The Eastside Industrial Park received the state’s Shovel Ready designation this past year. So, what are we excited about? Jobs! Brevini USA, which is a relocation client of ours, is poised to open their new plant early this year and expects to hire approximately 400 new employees. The average salary is reported to be $43,000. Brevini Wind manufactures wind turbine transmissions which will help replace some of the 2000 manufacturing jobs lost in the last few years. A major project to create a community recruitment brochure and website to attract the professionals needed in the Cummins project and medical community has been completed and has already proven effective with the relocation of two new Cummins engineers to live in Seymour. And more jobs. Progress Rail is in the process of moving to town to occupy an abandoned Westinghouse plant. They are expected to have up to 650 new hires. 2010 Annual Report 10 F. C. Tucker Company, Inc. Our office joined F. C. Tucker in 2002 and now is a familiar name in our community. We have a total of six agents, five full-time and one part-time. We are anxiously awaiting another full-time agent who will be joining us after the first of the year. percent of our pending sales are traditional real estate transactions. We are optimistic about gradual real estate market recovery as evidenced by an increased number of showings and buyers despite the Northwest Indiana cold, snow, and holiday season. Our office offers one-on-one, old fashioned service, and we are blessed with wonderful, loyal clients who have rewarded us with their continued business, encouragement, and support. We are blessed to have Former Governor Edgar D. Whitcomb as a client and supporter. F. C. Tucker 1st Team Real Estate 2010 verses 2009 numbers: • 7 Pending Sales for December 2010 double the activity seen in 2009; • In 5.5 months in 2009 – 18 residential real estate transactions closed for $3,088,198 total sold volume. Our average sale price in 2009 was $171,566. We are looking forward to a prosperous 2011. Valparaiso • Eleven months (2010 year to date total as of this report) – 35 residential real estate transactions closed so far for $6,473,799. Our average 2010 sale price year to date is $184,965. We are grateful for an increase in business in 2010, our first full year in business since opening as F. C. Tucker First Team in July 2009. Our business has changed with the changing economic times. In 2010 short sales accounted for 25 percent of our closed transactions, up from only 5 percent in the 5.5 months of business in 2009. Change continues, as listings of short sales have dropped in the last quarter of 2010 and now account for only 10 percent of our listing inventory. In addition, 100 2010 Annual Report 11 F. C. Tucker Company, Inc. Tucker Insurance A Division of Wells Fargo Insurance Services Founded as a division of the F. C. Tucker Company in the 1960s, Tucker Insurance later became a franchise operation. In 2002, Wells Fargo Insurance Services, a large national insurance agency, purchased our operation to serve the sales associates, employees, and customers of the Tucker Company. Tucker Insurance writes all types of coverage. Debi Butler and the personal lines team specializes in personal insurance while Tom Johnson, Jeff Johnson, Patty Teague and Jennifer Brucker specialize in the commercial area. As a team, we have more than 200 years’ experience serving the insurance needs of the Tucker Company. Tucker’s Family of Businesses Grows and Prospers As a testimony to the quality of the insurance products offered by Tucker Insurance, consider that they convert 50 percent of the quotes they make into policies. Tucker Mortgage LLC Tucker Associates, Inc. Real estate sales and mortgage originations in the first half of 2010 were robust due to the extension of the homebuyer tax credit. Unfortunately, as the tax credit expired, real estate activity slowed considerably. Interest rates dropped as the economy continued to struggle. Many borrowers took advantage of the low interest rates to refinance their current loan to reduce their payment or term. Also, many consumers recognized the rare opportunity to purchase a home with record-low interest rates while in a “buyers market.” Thinking that 2010 would offer more of an economic upturn that it did, we have done our best to provide support and guidance to the 31 F. C. Tucker affiliate offices during the uncertain economic climate of 2010. Most offices in our franchise network positioned themselves to be “ready for action” when the market turned in 2010. Unfortunately, that prediction did not quite come to fruition. That said, nine of our offices had sales increases over last year, one expanded and two improved their locations. In 2010 we renewed contracts for Terre Haute and South Bend. The mortgage company introduced programs such as The Best Rate Guarantee, Loyalty Rewards, and Guaranteed Closing Date to enhance the reason to use Tucker Mortgage as the preferred lender. Our goal is to ease the minds of the consumer and agent(s) knowing the transaction is on course for a smooth closing. We are marketing our brand to select companies throughout Indiana and adjacent states using a secondto-none postcard and e-campaign. At the same time, we keeping the lines of communication open and assisting our franchise partners in any way that we can. This includes offering educational meetings to sharpen their skills and keep them in the know; helping them make business, merger and recruiting decisions; and making general information easy to access so owners can stay abreast of the latest marketing and e-business solutions. It appears interest rates have bottomed out and likely will rise in 2011. However, consumers are more willing to purchase, even with higher interest rates, as the economy improves and they have confidence in stable employment. In 2008 Milestone Realty Group announced its affiliation with the F. C. Tucker Company. Unfortunately, in 2010 Milestone Realty Group was confronted with some financial hardships that made it impossible for them to continue their franchise relationship. 2010 Annual Report 12 F. C. Tucker Company, Inc. Title Services, L.L.C. Currently we have 31 franchised offices with over 725 associates statewide. We look forward to 2011, as we continue to look for opportunities to grow the Tucker brand both inside Indiana borders and to new territories beyond. Title Services, L.L.C. is a full service title insurance agency offering title insurance, closing services, 1031 exchange services and other related title insurance products and settlement services to the residential and commercial real estate community in Indiana. The Company’s mission is to deliver timely, accurate title information and to facilitate real estate closings while providing outstanding, professional service to its customers. Tucker School of Real Estate At the Tucker School of Real Estate, we’re teaching success. Hundreds of students attended our prelicensing school last year, making it one of the largest real estate schools in this area. We continue to boast one of the highest passing ratios in the state. Our qualified team of instructors offers valuable years of experience in real estate sales and related industries. We continually offer a full schedule of classes and maintain our commitment to provide the best instruction possible for pre-licensing and continuing education. Title Services continued to grow its market share and profitability in 2010. With a focus on the residential brokerage and commercial market segments, Title Services, LLC continues to be one of the leading title insurance agencies in central Indiana. In 2010, new orders and closings were near 2009 levels even with the challenging and slower real estate market. Market share increases continued over 2009 percentages due largely to the trust and confidence customers place in Title Services to provide quality title products and outstanding settlement services. Students can now obtain information and sign up for classes at www.TuckerSchool.com. Licensees can now obtain all 16 hours of continuing Education online at TuckerSchool.com. The Company enhanced its ability to service its growing customer base by updating title and escrow software in late 2009. This technology allowed the Company to increase overall efficiency and communications with customers, while decreasing title commitment turnaround time, increasing policy production and enhancing closing services. Several initiatives designed to improve customer service and profitability were implemented in 2010 and will be enhanced in 2011 with the introduction of an interactive transaction management software system. Tucker Referrals Tucker Referrals has had another great year with total closed volume of over 17 million dollars. The company holds licenses for more than 900 members who have generated more than 250 referrals to our metro and franchise Tucker offices. Tucker Referrals, Inc. continues to be a valuable member of the Tucker family of businesses offering a viable alternative for new and experienced licensees who do not want a full-time commitment to real estate sales. With only one phone call, our referral associates are assured that their clients will receive only the best service from the number one real estate company in Indiana. The employees of Title Services, LLC are led by the management team of Jerry Leugers, President; Dave Schmitz, VP & General Counsel; Betty Caron, VP & Title Operations Manager; and Marilyn Bradford, VP & Closing Manager. At the Tucker School of Real Estate, we’re teaching success. Hundreds of students attended our pre-licensing school last year, making it one of the largest real estate schools in this area. 2010 Annual Report 13 F. C. Tucker Company, Inc. Tucker Schrader Auction Company, L.P. is a full service Auction division of the F. C. Tucker Company managed since 2000 by John Stewart. An auction can help sell unusual properties such as high profile properties, multi-parcel properties, luxury properties, unique properties, farms, estate sales, investment properties, properties in disrepair and foreclosures. Our 2010 was a successful year of accomplishment on all levels, with over 70,000 clients and 180 service/ product vendors participating. The year offered many opportunities, highlighting quality companies associated with Home Services and the F. C. Tucker brand. The annual vendor awards event surpassed all previous years in both sales associate and vendor attendance. The “Tucker Top Twelve” and “Best in Class” awards spotlighted in the top vendor companies of the year. The auction method has proven to be an excellent alternative to traditional marketing when timing is important to the owner or when determining value is difficult. Every auction utilizes the services of a Tucker agent to combine a team of professionals to provide our clients with the best real estate auction service possible. F. C. Tucker sales associates continued to expand personal business marketing programs, creatively utilizing Home Services through individualized plans. With direct links from personal web sites, material for open houses, listing presentations and media advertising, sales associates leveraged the power of Home Services as a tremendous differentiation tool in the marketplace. Tucker/Schrader Auction Company, L.P. Home Services offered optimized opportunities through enhanced programs for on-line purchasing perks with over 650 lifestyle companies and coordinated service programs with other division businesses in the F. C. Tucker family. HMS Home Protection Plan By partnering with HMS Home Warranty, the Tucker Company has been well positioned to meet the growing demand for home warranties. Utilizing the MasterPeace Protection Plan offered through HMS, Tucker agents, sellers, and purchasers have found a meaningful solution to solving problems related to unexpected and unanticipated home repairs. The home warranties offered by HMS are backed by comprehensive coverage and a dedication to award-winning customer service. Home Services continued ongoing support to the community and company by coordinating the annual F. C. Tucker United Way program and “Day of Caring” event, a community wide service work day. The Tucker Company exceeded all previous years in monies pledge and individual participation. Home Services also sponsored F. C. Tucker’s annual breast cancer “Lee denim Jeans Day”, coordinated significant vendor donations of gifts and monies for the St. Mary’s auction, participated in the “Christmas Stockings for Kids,” “Backpack Attack,” and organized many vendor sponsorships for the annual Tucker Golf Outing. Tucker’s Home Services ® F. C. Tucker’s premier home services division serving the Indianapolis market provides “one source” convenience exclusively to the clients of F. C. Tucker sales associates. Home Services offers the unprecedented combination of a Personal Service Coordinator, the latest in home services technology, and access to a network of quality service providers. 2010 Annual Report Exciting innovations planned for 2011 will increase client choice, convenience and savings, while expanding Home Services support and commitment to F. C. Tucker sales associates. 14 F. C. Tucker Company, Inc. F. C. Tucker Company, Inc. Corporate Offices 9279 North Meridian Street, Suite 100 Indianapolis, IN 46260 (317)571-2200 [email protected] Relocation 9279 North Meridian Street, Suite 201 Indianapolis, IN 46260 (317)571-0828 [email protected] Title Services, L.L.C. 9201 North Meridian Street, Suite 100 Indianapolis, IN 46260 (317)571-6969 Contact: Jerry Leugers [email protected] Tucker Associates, Inc. 9279 North Meridian Street, Suite 100 Indianapolis, IN 46260 (317)571-2200 Contact: Mark Bush [email protected] Tucker Insurance 9201 North Meridian Street, Suite 100 Indianapolis, IN 46260 Contact: Debi Butler, (317)848-0218 [email protected] 7400 N. Shadeland Avenue, Suite 100 P.O. Box 50405 Indianapolis, IN 46250 Tom Johnson, (317)841-3309 [email protected] Tucker Mortgage, L.L.C. 9201 North Meridian Street, Suite 200 Indianapolis, IN 46260 (317)472-9201 Contact: Ron McGuire [email protected] Tucker Referrals, Inc. 9279 North Meridian Street, Suite 100A Indianapolis, IN 46260 (317)574-5575 Contact: Beth Stapleton [email protected] Tucker School of Real Estate Castleton Park 6515 East 82nd Street, Suite 115 Indianapolis, IN 46250 (317)574-5580 Contact: Stephanie Jordan [email protected] Tucker/Schrader Auction Company 9201 North Meridian Street Indianapolis, IN 46260 (317)566-2399 Contact: John Stewart HMS Home Protection Plan Contact: Dan Strayer 1-800-521-8264 ext. 112 F. C. Tucker’s Home-Services 9279 North Meridian Street, Suite 201 Indianapolis, IN 46260 (317)472-2600 / (866)494-9444 Contact: Elaine Sholty [email protected] Metropolitan Indianapolis Residential Offices 9201 Group 9201 North Meridian Street, Suite 250 Indianapolis, IN 46260 (317)566-2399 [email protected] Carmel/Keystone Way 1119 Keystone Way Carmel, IN 46032 (317)846-7751 [email protected] Castleton/Allisonville Road 9111 Allisonville Road Indianapolis, IN 46250 (317)849-5050 [email protected] Downtown 342 Massachusetts Avenue Indianapolis, IN 46204 (317)686-0612 [email protected] East/Washington Street 28 Yorkshire Boulevard Indianapolis, IN 46229 (317)891-0100 [email protected] Fishers 12692 East 116th Street Fishers, IN 46038 (317)570-3800 [email protected] Keystone/86th Street 3405 East 86th Street Indianapolis, IN 46240 (317)259-6000 [email protected] Meridian North/9277/9279 9277 North Meridian Street Indianapolis, IN 46260 (317)844-4200 9279 North Meridian Street Indianapolis, IN 46260 (317)843-7766 [email protected] Noblesville 100 Lakeview Drive Noblesville, IN 46060 (317)776-0200 [email protected] Northeast/Geist Crossing Drive 9930 Geist Crossing Drive Indianapolis, IN 46256 (317)841-8880 [email protected] South/State Road 135 705 South State Road 135 Greenwood, IN 46143 (317)888-3311 [email protected] West/US 36 10188 East US Highway 36 Avon, IN 46123 (317)271-1700 [email protected] Zionsville 10 North First Street Zionsville, IN 46077 (317)873-5391 [email protected] 2010 Annual Report Statewide Franchise Offices F. C. Tucker/1st Team Real Estate 13 Lincolnway, Suite 203 Valparaiso, IN 46383 (219)309-9930 Contact: Jeff Safrin Safrin @jorsm.com F. C. Tucker/Five Star Real Estate 3417 West Bethel Avenue Muncie, IN 47304 (765)289-2400 Contact: Tom Parker [email protected] F. C. Tucker/O.C. Clark, REALTORS® 309 West Eleventh Street Anderson, IN 46016 (765)643-3391 Contact: Tom Seal [email protected] F. C. Tucker/Advantage Realty 224 West Washington Street Rensselaer, IN 47978 (219)866-0002 Contact: Deana Rule [email protected] F. C. Tucker/House of Realty 800 West Second Street Seymour, IN 47274 (812)523-1200 Contact: Shirley Runge [email protected] F. C. Tucker Realty Center 605 North Western Avenue Marion, IN 46952 (765)662-6099 Contact: Charmayne Saylors [email protected] F. C. Tucker/Bloomington REALTORS® 487 South Clarizz Boulevard Bloomington, IN 47401 (812)336-7300 Contact: John West [email protected] F. C. Tucker/Kerstiens Realty 901 Newton Street Jasper, IN 47546 (812)482-1424 Contact: Chip Kugler [email protected] F. C. Tucker/Schneider Realty 1013 Indianapolis Road Greencastle, IN 46135 (765)653-8702 Contact: Suzie Schneider [email protected] F. C. Tucker/Carter Hess Group 204 East Market Street Crawfordsville, IN 47933 (765)362-4700 Contact: Rusty Carter [email protected] F. C. Tucker/Lafayette, REALTORS® 1425 Sagamore Parkway North Lafayette, IN 47904 (765)448-4884 Contact: Lou Johnson [email protected] F. C. Tucker/Shelby County 204 North Harrison Street Shelbyville, IN 46176 (317)398-8709 Contact: Steve Allen [email protected] F. C. Tucker Emge REALTORS® 4841 East Virginia Street Evansville, IN 47715 (812)473-0123 Contact: Kathy Briscoe [email protected] [email protected] [email protected] (commercial) F. C. Tucker/Lafayette, REALTORS® 250 Main Street, Suite 540 Lafayette, IN 47901 (765)447-8886 Contact: Lou Johnson [email protected] F. C. Tucker/Tomlinson REALTORS® 1825 South Plate Street Kokomo, IN 46902 (765)452-8216 Contact: Jean Ferenc [email protected] F. C. Tucker/Maplewoods Realty Group 2004 Elkhart Road, Suite A Goshen, IN 46526 (888)533-4699 Contact: Lou Ann Stoner [email protected] F. C. Tucker/Wagner REALTORS® 716 Third Street Columbus, IN 47201 (812)372-8445 Contact: Jim Petro [email protected] F. C. Tucker/Market Place Realty, Inc. 1416 Mishawaka Avenue South Bend, IN 46615 (574)245-5040 Contact: Connie Shaffer [email protected] F. C. Tucker/Wayne Collins, REALTORS® 1216 South Third Street Terre Haute, IN 47802 (800)264-9996 / (812)238-9996 Contact: Wayne Collins [email protected] F. C. Tucker Emge REALTORS® 7820 Eagle Crest Boulevard, Suite 200 Evansville, IN 47715 (812)479-0801 Contact: Contact: Kathy Briscoe [email protected] [email protected] F. C. Tucker Emge REALTORS® 5625 Pearl Dr., Suite 101 Evansville, IN 47712 812-426-9020 Contact: Kathy Briscoe [email protected] F. C. Tucker Emge REALTORS® 2202 US Highway 41 North Henderson, KY 42419 (800)611-1131 / (270)827-1131 Contact: Paula Johnston [email protected] F. C. Tucker Emge REALTORS® 8944 Ruffian Lane Newburgh, IN 47630 (812)853-3381 Contact: Kenneth Haynie [email protected] F. C. Tucker Emge REALTORS® 621 Main Street Vincennes, IN 47591 (812)882-4444 Contact: Robin Montgomery [email protected] F. C. Tucker Emge REALTORS® 1105 South Main Street Princeton, IN 47670 (812)386-6200 Contact: AnitaWaldroup [email protected] 15 F. C. Tucker/Mike Thomas Associates 1020 East Dupont Road Fort Wayne, IN 46825 (800)489-6282 / (260)489-2000 Contact: Mike Thomas [email protected] F. C. Tucker/Mike Thomas Associates 14033 Illinois Road, Suite A. Fort Wayne, IN 46825 (260)625-5550 Contact: Mike Thomas [email protected] F. C. Tucker/Mike Thomas Associates 1560 Shook Drive Auburn, IN 46706 (260)925-6900 Contact: Mike Thomas [email protected] F. C. Tucker/Mike Thomas Associates 1250 N. 200 W Angola, IN 46703 (260) 668-8877 Contact: Mike Thomas [email protected] F. C. Tucker Company, Inc. F . C . T u c k e r C o m p a n y , I n c . • REA L T OR S S I N C E 1 9 1 8